#questions
1 messages · Page 358 of 1
@vague onyx see Hitbox
@wispy matrix you can see other people hidden carrier results, try it yourself
@frigid terrace u can choose to hide or show it to public. if u choose to hide it, only u will be able to see it then
check that out urself. i am not presuming anything
@finite sparrow please use this channel for support related matters only.
@wispy matrix
I have never seen a person this dumb, no offense but that's what it is
indeed, smfh
@limpid socket see Hitbox of the car 😭
@finite sparrow dude, you can have discussions in #pubg-mobile
bro again ur spamming
@finite sparrow if you dont stop i will be forced to report you.
Oof doradaexploader is angri
@wispy matrix No, mine are hidden, i have two PUBG accounts, i can see my hidden results from the other account, but when i check again, they become invisible, it's a glitch! Go check your friends hidden carrier results, you will be able to see them!
@finite sparrow really appreciate that, and as said earlier...use this channel for support reasons only.
@frigid terrace
Oky now i can understand the matter, but at first the way u explained it made it look so dumb
@frigid terrace ok, if u do see it as a glitch report it ingame
@limpid socket ok
@frigid terrace refer to #481198147478224896 5.2
It's fascinating how people act so nice in support channels and then go wild in general lmao
@wispy matrix that's what i'm trying to do here, i want you guys to confirm that and report too!
Hey what i need buy to play this &@6-1@+#- shhhh....t to play this
I have pocophone f1 8 gb
Snapd 845
Lagg lagg lagg lagg laggv bugg
Hey i need one job contract me to work in tencent
I fix that bugs and texture
I good too
One big shitsmarthphone to you broken your face
Midiatek
Is amazing
🤔
Pocophone dont run good
More
Oppo f11
Poco F1 should run the game super smoothly. It does so on my brother's device as well. Have you tried troubleshooting using the "Repair Client" button?
If you want to play the event mode to go squad room 5
this isnt the right place to invite players
Just a quick bug report; while you are near a vehicle and press both the options: get in and drive, it puts you in car but gets stuck on the drive and get in button. So you won’t be able to get out.
Quick Patch; You just close the game and relog, You’ll be able to drive then. Even after this being reported twice in season 3, they didn’t fix it
I wanna asking. I was restarting during match. And when im comeback, its said i get killed in last match and back to lobby. While in fact, im still alive (like in screenshoot). I restarting 2 times but still cant enter match. Anyone know what happen?
Happens with me aswell
u died already but due to network unstable due to reopening game it shows like u still alive. 🤔
? what was the message probably bot deleted
I was asking for mental support
Yeah the game just gets worse after every update with more problems introduced and existing ones left unfixed. At least the frilly dress is cute.
@night cloak I don’t think you can, your guest account is saved locally on your device.
@fervent grail dam i triied to record high kill match oj new acc only got 19 kills so wondering if i get reset it?
@fervent grail someone yesterday said they were disposable so cant they deletd after awhile
I’m not too sure, sorry.
I got a Google play card and added $10.00 to my Google play account, when I tried to buy UC it said my balance was $0.00. even after I backed out and re entered the game it said the same thing.
@spice plume Make sure your account has enough money to account for the state tax.
if you live in the US
I figured out the problem, the email I don't have connected to pubg has the 10 dollars in it's account. Is there any way to connect it to my current email I use for pubg?
A solution would be to sign out of all accounts that don’t have the money. @spice plume
@night cloak by simply logging out all your progress of guest account gets lost.
How do we add people in the player spaces on our profile?
Nipe i logged out and clicked guest ut loaded up with same acc
@pastel hull you need to have a minimum of 400 synergy with them
@limpid socketWell I do
Some way to avoid the ADS button the ability to move camera?
Can't figure out how to add them tho :GWnanamiKonataCry:
- Added player Spaces, where player information and Connections are displayed. Select a friend with Synergy 400 or above as Partner to stand by your side in your Space!
@pastel hull okay hold on let me check
Sometimes it flicks antwhere and its annoying
@limpid socket okay uwu
go to profile>click on the top left button>click on the bottom right setting icon > set- "allow others to see connections" to enable @pastel hull
Good night about 3 hours ago I banned my account and wanted to know the reason. I do not use third-party applications or applications to improve game performance
@night cloak Why has my account been suspended, and is there a way of retrieving it?
Accounts are suspended due to violation(s) of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons include, but are not limited to, use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality; purchases from third-parties; and refund fraud (forced refunding through Google or Apple). This gains an unfair advantage over other players and is not supported by the game developers.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. A customer agent will reply as soon as possible. The response time may vary between some hours up to a few days, depending on the amount of support requests. You are therefore kindly asked to wait patiently.
Please do not repeat questions regarding account suspensions in this server, as we (moderators, administrators and community staff) are unable to assist with this in any way (we also do not have power to lift account suspensions), hence why we have a customer service. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.
have a look at all pinned messages please.
@merry sandal what gun is this
@steel pasture bottom looks like win98
As of now, that synergy screen (which is new) is the only thing we can consider a player space.
@pastel hull ↑↑↑
Player spaces isnt out yet sometimes things dont show up in the lobby they require another patch i think it will come within a week or 2
My connection is good, no lag, but after yesterday update everytime i play when i pick up weap or opening the door there is always some delay even worse it needed to touch more than 2 time to just open the door, just like desync. Then i decided to enable auto pick up and auto open door but still same problem, for weapon my char will making 2 times animation picking when there is only 1 items on the ground and for the door, it gave 2 seconds delay before it opened. I already reinstall my game and still facing those problem. Some of my friends having this issue to
Anyone know what is going on?
@silk slate same i hv that issue. Especially when open door. Idk why 😥
@gleaming abyss player space is already out. U can see it in profil in left side. There is button that look like "share" button. U can click it and see the player space. But in default, u cant see another player space, until that player change the setting to not private their playerspace
@opal wharfyou are totally wrong there thats synergy tab checked pinned message to confirm playerspaces isnt out yet
@opal wharf what you are saying is, about other people being able to see your connections.
The ‘partner standing by your side’ isn’t out yet I suppose
Upon clicking The bottom right settings icon you’ll get the option to choose if other players can see your Synergy connections or not
Ohh so its must be later someone is standing next to us?
Could I email pubg about a banning situation I talked to their customer service but I couldn't get a actual person
Help me
@unique hareF
What did u do?
wrote in technical support responsible bot
?
the answer is the same
Well unless u wanna wait ten years idk
what is idk
I don't know
am Russian and I use a translator. I can’t understand what idk is
It's text slang
can you help me please
Is there any way to repeal the ban?
I hope to eat
Nop it is permanent whatever u do
@silk hamletso there is nothing he can do?
Nop start new account
but I know cases when people are unban
They not gonna reply him back it will always be bot replay
It was when it was many people ban at same time
Because of bug
Do u see any one else saying he’s banned
yes.
@opal wharf this problem is so worse, i hope there is some information about it
@orchid glade he die early
Where is the outfit for the res2 pass? As I've got the pass and it doing nothing the only use I can see it for it the outfit but can't find the outfit
He has the "Too Soon" badge so he died within the first like three minutes
Are you playing through the legitimate app?
After game has some glitches it peaks automatically in the middle of a game
I mean after the update
Does anyone has a solution.?.?
Also no enemies ahead & no more option to mark weapon or ammo
Can someone help???
Enemies ahead and I got supplies is broken for me too
@neon patio sorry for ping but i need help for
I found supplies
Enemies ahead
They're broken even not working after reset
how does bargaining work?
Where is the outfit for the res2 pass? As I've got the pass and it doing nothing the only use I can see it for it the outfit but can't find the outfit
@weary sedge refer to 2nd pinned message in this channel by ArcNyte
@nocturne crag its a feature that allows you to buy certain items upto 70% off .....u can ask for help(bargain) from your friends and clan members ...they just have to click barhain and the price will go down each time your friend bargains for you..
@dry tundra 2nd pinned message
@blissful tartan what do u mean by peaks ..plz check the pinned messages (also in future they might have the solution for your problem)
Where is the police station
Does the sniper tower need to have loot in it considering you have blocked it
well, i guess the devs are just lazy
Or they are having a pun at us...lmao
If I could just get in ...it be good.....but so far to no avail.....lol that lvl 3 vest is looking dam fine
Where is the police station
random spawn @shell kraken
Oh
To my knowledge it is a ....Point of interest.....that’s if you happen to be there when in the spawn room
Does anyone know how big the update is on google play?
I try to update it and it doesnt allow me to update
lol
How to mark the location of weapons, ammunition, vest, helmet and etc
It would be nice if tencent add a message about how far you killed/knocked someone
Please read this channel's pinned messages for further information, @simple lintel:
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Can't login by using "play games" it just shows a loading screen and nothing
why always a bug happens in this emulator
Why cant others hear flare being shot ?
@merry scroll
It is recommend that you should reinstall the TGB
@merry scroll
And for discussions about emu please head over to #emulator-support
@merry scroll
Go to #504819353049628683 and select emu role to enable it
Nvm its my friends problem i was just helping him
Oky
@merry scroll tell him to try to start game by using directx+ if he's using open gl or smart mode
I keep getting the running man loading screen randomly in games, happens sometimes during fire fights, driving etc. Legit randomly but the screen will freeze the running man comes on and I can't move ?
Network lag
It's not network, I have stable 16ms all through the game in EU, never spikes, never jumps frames
Then how can it be network lag..
Network lag would spike my MS to like 200+, the loading man happens like once a game it's never happened before since this update
Are you PUbG support ? Or just a casual player speculating ?
I have the brand new razer 2 gaming phone with razer cortex activated it's not my device
My device can run 120fps PUbG mobile maxes out at 60fps
Lol then like i said before its prob wifi issues
It might show stable ms but it has small unseen spikes
It's definitely not my internet
It could be lag on the pubgm server
And can you stop replying now please so someone can actually look into it
And read what the issue is and not just random things
Hey, if ya didn't know, no one here is affiliated with pubg or tencent.
So they cant really "look into it"
But people with similar issues or have had or fixed it can reply to me no ?
Not just read your comments and theories of what it could be which isn't
Lol, im not finna argue about this so take it or leave it, my guess is that its on the server side, the update brought many returning and new players, this happened too with the mission impossible event.
@wooden burrow
Pubg mobile maxes at 60 fps because this game only supports a maximum of 60 fps at the moment
I know this pogan
Then what is your problem?
I keep getting the running man loading screen randomly in games, happens sometimes during fire fights, driving etc. Legit randomly but the screen will freeze the running man comes on and I can't move ?
Can be anytime during the game
Usually it only happens at daily reset for a second
@wooden burrow This is a server issue, it's where your game tries to reconnect to the server. Happens to me very often since last update.
But now it lasts for like 10 seconds, during anytime of a game
Yes me too, only since this update
Well i have the same problem but it doesn't freeze my screen, the loading just disappears after 2 seconds and this usually happens when u have a unstable connection
In your case ,i suggest a complete reinstall
Or client repair
My unstable connection lags me out conpletely, there's a big difference if my internet cuts out. It never brings up the loading man on a circle boarder in the middle of my screen
I believe its what bottom said
Lol not like i said that twice
I would repair or replace install but all my buttons will be completely reset
@vague onyx yeah nah that isn't the solution ( i did it, even factory reset my device).
@wooden burrow nothing you can do atm about it, also buttons sync to the cloud now and seems like sensitivity as well.
Coz i have uninstalled my game anf when I signed back i got my old controls
I dunno about that, last season I did and it reset to basic
I'll wait for another patch I guess
I feel like it's upto the devs to fix it now
Just open your control settings again and it should load
They are already working on a patch for other problems too
Classic voice enemies ahead and i got supplies dont work
It small but just one of my preferences
@ruby totem pinned messages by ArcNyte
^^
👌
I'm facing some issues.
i unable to tag enemy and tag items in classic voice.
also game is stuck while driving
Is anyone there?
lag issues, unban or bugs? @elder tendon
@haughty cypress my account was banned and this was a complete misunderstanding
@fresh moat u need to use default voice for those two
man, i probably have a sort of divine power to guess what problems y'all have now
@haughty cypress +1
@haughty cypress Where do I mail the support
I'm reporting bugs.
I'm not asking how to bypass this issue
in game @elder tendon
I use Phoenix os because my pc is low end and after updating my game and playing some hours and logging in again after 2 hours a 2 months ban was applied on my account and they say the reason of ban in cracked apk of pubgm and which is totally not. I updated straight from play store
tbh the large skins that suddenly appear on the screen terrifies me everytime lol
those are dope
they said they fixed it with the 0.11.0 release but its still there, maybe they meant the textures is what they fixed
@fresh moat ik there is no way to fix it, devs are working on patch, for now uou habe to use default voice for those two phrases
I used phoenix os official version which is not like modified version with no emulator detection
@haughty cypress
there is no reason in telling me this since i cant help you with it
I opened a guest account couple days ago aswell and it seems not to be banned yet my main is banned
@haughty cypress dude im focusing my life out in the late game im stressed and there are 7 left and we are all in the open all proning i almost kissed the screen with my eyes and out of nowhere a giant helmet appears
Phoenix OS isn't supported by Tencent, iirc, @elder tendon.
@haughty cypress Exactly, you're no use of me with this issue that's why I asked you to give me their mail account
rude
That's why we don't recommend emu players to use phoenix OS.
@night cloak I've been using it since 8 months with no bans and suddenly after I update my game and play 2 games and in the morning(now) I'm banned. 💣
@elder tendon they fixed anticheay a bunch so that might be why
@night cloak I will, even if i have to use low settings but I want them to lift the ban because I was not using any cracked apk.
You are not gonna get unbanned, trust me
The suspension will only be lifted after the given time, unfortunately.
I always check their updates and news just to find out if they had any notice regarding this phoenix os to not to use or something but I never saw those type of nptices and kept using the official phoenix os
@elfin zodiac And where is mentioned that?
Bypassing emulator detection in it will lead to ban
@elfin zodiac Of course it is
with no bypasses
@elfin zodiac Pleae don't act like you know everything. I'm not using any non official version of phoenix os which i think you mean is ROC modified by woltrex
@elfin zodiac I'm clearly aware of the fact that they bal any modified version of phoenix os
And if anyone he is not acting like he knows everything
@ruby totem No, i meant that he knew what I was doing exactly..
Wait a minute
Phoenix OS will do not lead to ban unless it bypasses emulator detection.
U said " I'm clearly aware of the fact that they bal any modified version of phoenix os "
And for emulator related support please move to #emulator-support .
Anyone know if Win98 counts as sniper for weapons master achievement?
@frosty terrace yes it counts as a bolt action
@elfin zodiac I'm still happy that I was not using any lowsy bypass or any illegal stuff you are mentioning and also I'll be using tgb and wait for notices. Also glad I never got perma ban which many players got for bypassing
Alright thanks guys
Also do you know of there's problems getting that achievement? Like bugs not getting it even if you meet the requirements
Wym?
@ruby totem I did say that because I've seen people use it. Just please don't false accuse
I'm pretty sure I did everything right but still didn't get the achievement
@elder tendon hey, case is settled no need to start anything up again
Sadly no
@ruby totem Yeah okay, just replying to your salty message there 😅
I'm gonna use another account. Pubg is my life basically and will be upgrading pc in a month or 2
Ok I see
till then my account will be unbanned
Thank you for the support
even tjo it was of no help
@frosty terrace you can knock the perso. With whatever weapon you want, you need to finish them with the weapons for achievement
Thanks too for the support
@mighty oasis pretty sure I did that and it didn't count
Wrong tagged person sorry 😂
@ruby totem I'm not, why are you getting triggered? please stop 🙏
@elfin zodiac He keeps tagging me
I'll see what support has to say but it might be that it's definitely patched
Yes, I'll ignore him
Unable to use emote while in lobby. Manage button also not responding @night cloak
Does this happen every time when you try to use it or is it first time, @normal fulcrum?
@night cloak It's the 1st time I noticed. Haven't used emotes for a long time
Restarting the game should fix it then.
@night cloak Ok. And what's that new button beside chat?
Looks like info button. Not sure, @normal fulcrum.
It pretty much happens when the lobby isn't loaded properly due to unstable connection, if you go to rp or shop or crates or anything that takes you away from that screen can get that back to you or restarting the game will. @normal fulcrum
This is great I'm really glad
@night cloak I tried clicking on it but no response
@grizzled lark Well I tried but it didn't worked. I'll try restarting the game
Enemies Ahead mark doesn't appear In classic voice of Quick Chat.
Please read this channel's pinned messages for further information, @velvet spruce:
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My ping is really high and unstable in Pubg mobile
I've spoken with my ISP
He'll be coming shortly
So I want to know if the problem is with the game or my internet
One more thing when I use mobile data my ping is fine
@livid kiln If your ping is high while using wifi as compared to mobile data, your ISP needs to fix that. Ping can also spike due to network traffic with your wifi.
@zenith light midasbuy.com
@normal fulcrum What should I tell him
@livid kiln That ping is high while gaming.
That's all
Yup
Thanks
What does the Vaccinator do?
@night cloak It's a title
Is midasbuy official ?? I wont get ban if i buy uc from it right
@night cloak Yup
how can I apply for beta tester program
@tame frigate, Beta isn't available right now you will be notified whenever it's available.
can u tell where i can check when the next beta program will resume
You will be notified in this server when the next beta is available to be downloaded and played.
There might be too much load on website @zenith light , you should try it after a while.
Why I Dont Get Only Pistols In Arcade????
Which mode ? ( can you please specify )
it is a mode, there are different modes bro which are random
3/4 Moth Before I Think I Played That Pisto Mode After That I Can't See That
@median garden because its random
In quick match arcade mode is selected randomly
Where pistol only and melee only are rarest
So I Play That Regularly And Like I Got Meele But No Pistols Since 4 Month
@median gardeni have been playing for more than 1 year
I didnt even get pistol only once
I told you earlier pistol only and melee are rare
Lol That Thing Thing Is Ultra Rare 😅😅😅😅
@zenith lightmaybe website is down for maintenance try again later
@median gardenits just luck
@night cloakthe vaccine can be redeemed for some good stuff
a Hacker has linked his Gmail account to my ID . How can i unlink it . As i have facebook access to the account and he has access to my id from google play store
i am also a content creator i need urgent help
You can't unlink an account after it's linked.
@night cloak how can i have permison to text in #481199180967051294
So means my id is gone
That channel is only for Content Creators, @supple elk.
i made a pubg edit
You can read more about it in FAQ 7.2.
it realy took time to made
I can only suggest you change your password, @short cliff.
As i still have access to my account from facebook but hacker keep logging back in
My friend just got banned for ten years, and wasn't even provided a valid reason as to why.
Wait...
His account unlocks in 2029
I already change my facebook password but still his google play account is linked
coincidentally
@night cloak
Malaysian
There is no possible way a "hacker" can link his own Gmail account to your facebook-linked account.
benefits sponsorship
Please do ask your friend to contact customer service for details, @proper mauve.
I think my facebook was compromised
yes traditional
@night cloak they've done it, no one writes back
@proper mauve karma
but i have recovered my facebook but unable to unlink hacker google id from account
Like I've said, @short cliff, there is no possible way the hacker can link his own Gmail to your facebook-linked ID.
@proper mauve but teaming
@silk charm so teaming results in that?
yeh
yes @proper mauve
A permanent ban isn't just limited to hacking.
Any other reasons? I'll ask him if he did that
I suggest that your friend should read the ToS.
he did
All account suspensions are, as repeatedly informed of earlier, justified. This means that no accounts are suspended without a proper reason. Accounts are suspended due to violation of Tencent Games' terms of service, and there is no way of recovering access to a suspended account aside from waiting until the punishment automatically ends. The punishment's duration normally ranges between the following two options, depending upon violation:
- 2 months: Use of unauthorized, unofficial and/or cracked versions of the game, both on mobile and emulator.
- 10 years: Use of unauthorized third-party software and/or methods, such as—including, but not limited to—cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality.
@proper mauve I don't think pubg will be alive till 10 yrs
Good point?!
@grim sand I also don't think he will want to play pubg in ten years lol
@proper mauve imagine u woke up after 10 yrs of ban to play pubg on phone and saw its not available on play store anymore
😂 😂 😂
Giant glitch in the game... If you shoot that giant you'll get 10 years ban
Anyone faced it?
@short cliffthere is only 1 way to get access to your account and that is getting hold of the hacker's id
@grim sand#general chat
That account is a lost hope now
Uh, no, @night cloak.
@night cloak Yes. I told the mods yesterday about same damn thing
@night cloak wait I'll show u prove
@night cloaki have seen the thing and shot it so did my friends but noone got banned
But it never came up again so I can screenshot it
And i have seen people claiming that it's a hack
@gleaming abyss 2 of my friends got banned after tha match they tried to shoot it
@night cloak giant? Elaborate
Hi
@proper mauve If you have played Zombie mode, there's this boss tyrant. His head shoes up in classic sometimes which is atleast 5x larger
@proper mauve I'll dm u the link and ss... Wait for while
@normal fulcrum which VPN is best for pubg mobile lite?
@finite sparrow Please head towards #lite-support
There is no need to.
@normal fulcrum @night cloak ah, link me it. Ty
@night cloak ok
Any VPN works just fine, @finite sparrow.
@night cloak ok
@night cloak Can you share me the link too?
@proper mauveturn off your privacy... I can't dm u
Can anyone help
@night cloak
As the video was posted in a fb group so I'm unable to get it's link/download... So i have contacted the uploader and soon it will be dmed @normal fulcrum @proper mauve
What's the issue, @night cloak?
@night cloak umm I'm in the car
But my controls are of player movement
I can't do anything
I can't drive
I can't get out
I can use the consumables
Interesting.
Have you reported the bug?
iPad 2018 bugs since 10.5 AA broken looks same on or of graphics looks same smooth or hd just no shadows on hd rendering seems of rendering alot further then before so it lags like hell and Getting slideshows sometimes on smooth and extreme fr even Tried ultra fr still same and the device runs alot hotter then before Tried repair even reset iPad same problem still.
@night cloak accept the req and do it
@night cloakthats a known bug make sure to report it im sure it will be fixed soon
@night cloak check dm please
@proper mauveok
@night cloak I'm using Le 2
@gleaming abyss reported it
Alright.
@night cloak is this related to phone?
Shouldn't be.
is there a way to unlink hackers google play from my account as i still have access to my account via facebook @night cloak
There isn't, @short cliff.
@night cloak my account which shows my facebook and hackers google play
So that means this id is done gone ? @night cloak
@short cliff No one can link a new account in pubg before logging in the present one. If someome logged in means your fb is compromised too
@short cliff There is no way to unlink the account but you can contact customer support in game to disable access from the google play account. That way the game will only work with your Facebook.
Can you tell what's the video about?
The glitch that's getting people banned
oof, that is one big bad guy. atleast u know where he is camping 🤔
Lol
are they banning people for this?
Apparently
Huh
@proper mauve Hey, you have to contact customer support in game for any reports or feedbacks.
We have, we don't hear back from them
Still I haven't got any response from PUBGM! For my account ban😤
They are busy in making new outfits
@sterile goblet Please be advised that, Nobody in here, in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Admins and moderators are only moderating and managing this Discord server. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time. All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything.
@proper mauve How did you sent report? Using report button or through customer service? Did you shared link to this video or any ss with them?
@night cloak The voice messages? Yeah.
What do you mean by text? Can you be more specific?
Yeah. If you're in a match. The maximum is 20-30 characters per message.
Where can i find the parachute ???
@night cloak Not more than 50 characters, I suppose.
????
@mint current In the shop. I guess?
I didnt find it
it's great .... Super drawdowns of the FPS in a solo game as you approach the enemy, thanks ...
Only show the mask and the outfit
from crates too u can get if u have luck.
check inventory too if u want to know
How to remove the CD from 8 to 4, easily, refer to the tencent
I will never open a crate
Explain why it is so bad on the car ??? I come to the enemy by car, in the car FPS drops to 7, I go out and everything is normal
What is it? Good job for 50 million dollars? For RP
@mint current It's in the events. Tap on the displayed events next to the event tab on bottom right and swipe until you find it.
@obtuse zinc CD?
@obtuse zinc The only way to increase fps is by turning off AA, lowering the graphics quality and settings the frame limit as high as possible. There will always be fps drops but following the steps above will help you ignore it.
K/D
FPS is extreme, the graphics are at a minimum and lagging in my car only when I drive up to the enemy, leaving it all normal. This is definitely not my buggy, but with the game problems
@obtuse zinc You're welcome to report to developers in game. But I'm telling you a quick fix to avoid such fps drops in game by turning off AA.
АА?
Anti Aliasing.
@deft needle Aloha! How can I help you?
I got banned for no reason
ok, try, thanks
@deft needle Please read FAQ 2.9 in #481198147478224896
I got a message like network change detected
Can I see a screenshot of the message if you took it?
I didnt took screen shot
@deft needle Well then, tap on "file a claim" which can found when you open the game.
I tried it
but no response
from them
from many days
I bought royal pass too
i spent lot of time on this game
@deft needle If they don't reply you, it simply means you're out of luck. Try playing in a different account until they reply. It might take a few weeks
I saw a streamer he got same message he got unbanned in two days
@deft needle Then why don't you contact the streamer?
@deft needle Sorry to say but you'll have to wait until they reply, there's really no other choice.
how to contact directly with officials
There's no way unless you know them personally.
ask the streamer on his stream
@deft needle Please move to #chat for further discussion.
how he got unbanned
The 50 UC ticket don't work
It says I need to purchase UC even though I have the ticket
@median vector You can use it in draw event. It's cost is 60 uc. So 50 uc anniversary card will discount 50 uc and you have to pay 10 uc
thanks
Restart your game, @autumn atlas.
Any news for ping fix?
Many have reported that thier ping has improved after the update. You can try switching to a different data or WiFi connection and see if it helps.
😭 and here same as always. ping thing
same ^
Classic voice Enemies Ahead
Wont work
@atomic agate please have a look at the pinned messages.
ok
Any mods here?
A guy said to me instagram he will add 5 AR skins to my account for 500rs
@modern gale u there? I need help
@night cloak hey! what help you do need?
@tardy grove Please dont trust such people, all of them are scammers.
@tardy grove If I say the earth will be destroyed in 5 minutes? Hence we're off topic.
Yes am the guy who came here earlier a week before because my account was crashing
@tardy grove then?
I reported him and blocked lol
@night cloakstill not fixed?
@night cloak hope? U remember today i could access my account but now same problem is appearing
It was fixed?
What was your issue again?
@night cloakhis account crashed on loading screen u said it was Facebook's issue
Yes i could enter the game now whenever am logging in the game crashes back
Just 10 minutes ago, i could access my account after 1 week
Its the issue with your Facebook account you should talk with them bro
Interesting, well hope you get to login normally.
I talked to them, just 10 minute i could login but it's crashing back, so when will i be able to enter now :(
Did you add a 2nd login method meanwhile?
@night cloak first inform facebook support about this secondly whenever you login next time the first thing you must do is add another login method
@gleaming abyss Alright, and no i didn't add cause i didn't know how to, but now am aware and will connect it with google play @night cloak
👍
@gleaming abyss how do i contact them
There's no support for Facebook unfortunately.
There actually is
I cant give him a link but im 100%sure there is cuz a guy had a similar issue and i was helping him with it
Lemme see if i can get the link from that guy
Trust me, there isn't. There's only 1 way and which is used for account recovery.
That's why am still confused :(
@night cloak You're not the only one with the issue. Hope they get to fix it ASAP. Meanwhile try your best to add a 2nd Login method. Hope that helps.
Once i get logged in back , I'll definitely connect it to google play games
Why cheater not blocked, IGN:300400a...
But Tencent and Facebook, should co operate and understand how much pain their users are going through
@night cloak Just send them a mail through app. They will check the mail in 2 to 3 days. If they require any other info, they will ask you. Or else they will contact you directly when they find a solution
Done @normal fulcrum
@white steeple Please refer to #481198147478224896 5.1
FPS issues on ipad 6th gen
How can i fix this ?
Many people have banning When these appeared to them
All players see this
This update have many problems many accounts have banning without reason
@ebon relic Did you try thumb and see if the problem persists?
@ebon relic Then it's your phone having issues with multi touch, no?
It's a multi touch problem I'm afraid, you'll have to take it to a technician. However if you think your phone is absolutely okay, you're welcome to report it in game @ebon relic
@ebon relic which device u r using?
I use a 2017 galaxy a5
Pssss
Okay which layout is better
The fire button to the left or right
I see many youtubers use it left
You can discuss that in #pubg-mobile.
Ping doesn't render fast after the update, the texture is blurry when I land and I have to wait a time
@night cloak
And it freezes like it didn't used to
When I land in a spot the textures are blurry and I have to wait to be as normal
And my game freezes and It didn't used to
Plant tell devs
Device.
And 3gb ram
Perhaps it's your internet.
Well, mind running a speed test on your internet connection and showing me the results?
take sc and show it will be better
Are you the only one using the connection?
As in, are you the only one connected to your internet?
N
Wtf?!
I tell u it's not my internet it didn't use to @night cloak
pinned message read @bitter breach
Before the update it didn't use to freeze and blur buildings
@glad harbori
See my download %
There is no need to.
sheth where is that android 9 and 8 below thing in pinned m3ssage
oh so that's wrong own
@night cloak can u contact devs, please?
that's what i was thinking that's false.
I have no authority to do so.
As far as we know, we have yet to receive much reports regarding lag.
It's the new uldate
New updates = More files
It didn't use to do that
= more bugs
👌
I found this too is the delay download Google's fault? @night cloak
@bitter breach for some conclusion that's playstore bug. (and may be tho) exact don't know. It keeps downloading whole from start.
My account has been locked for abnormalities in my client, but I use raw PUBG with no outside exploits and I don’t cheat either
Help please.
It depends on the download speed of your internet, @bitter breach.
It's about 1mbps
Please contact customer service for issues related to suspensions, @drifting gate.
Well, there's your answer, @bitter breach.
There was a survey conducted last month, iirc. As far as I know, the development team is still working on a fix, @sand talon.
@night cloak i can move obb and all maps data to sd card
nope lol
Should I try turning off data?
Then pubg mobile work fine?
@finite sparrowfor a rooted device only
Well, if you have a stronger internet connection, connect to that, @bitter breach.
Uh k...
android phone don't allow games to move sd card unless u got some new phone and can make sdcard it internal one.
With Developer option
My phone has 5 touch points, is it enough for claw
@finite sparrowno i dont think it's possible
All u can do is buy som3 high end sd card meant for gaming and make it internal storage and play.
Is the apk on official site updated now?
try yourself click download if it starts downloading file apk 0.11.. version 2019 then it's updated.
@glad harbor why not launching PUBG Mobile Lite
hmm they will but when don't know. 🤔 still
Because bugs?
When will be the game performance fixed?????
I think with season 6
I think the patchnotes did say something about adding some #1 role or sumthin
Yeah "added new titles 1/100 permenant"
@ruby totem yes, before the came out it runned so smoothly and now lags everywhere
The zombies*
@clever inlet this is because of so many people playing, the servers get laggy like this whenever many new and returning players play
@ruby totem i dont understand what the new 1/100 title is about
The devs are working for a fix for the lag nut for now, make sure you have stable connection
@ruby totem so they should do something about it...
@night cloak me neither but the 1/100 shirt gotta be connected to 1/100 title somehow
@ruby totemyea true but i just really want to know when they will release the anniversary items
because there are way more then that outfit
Or maybe atleast they should make atleast one update about optimizing connections and game performance by not adding unusefull things
Maybe check when pubgm was first released? @night cloak
@clever inlet lol me and so many other people totally agree with you. But for we just gotta deal with it 😕
Thats all the advise i can give ya, if you want you might be anle to contact in game support?
Done that weeks ago no reply writing same stuff about check connections and etc
Days*
Big problems with lags on iPad 2018 .......
When I log out from pubg mobile and try to log in with another account it says previously logged in with Facebook and takes me back to same account how can I solve it
@still tartan if you have logged in your account in some other device you need to log out from there first
I use Facebook so how can I use different Facebook to log in when it says previously logged in with no options
1.Go to setting > Basic > Logout ( Bottom Left Corner)
2.Log In as Guest and create character.
3.Repeat step 1.
4.Now when you are on the login screen click the Facebook icon and it should ask you to give your id and password
^I hope that would help.
I would try it 🙏 thanks
welcome:)
If it's not working, feel free to ping him. @limpid socket
always been minimal, now so. I put in the game itself on the low, ipad 2018 (9.7) is very hot?
I play smooth extreme iPad 2018 runs decent
Somebody help me ?
Shadow glitch I just noticed in training mode
That black markings on ground is my character's shadow which isn't rendering
I can't update my game
I get server timed out
Then get back in the game lose all my guns and my team mates!!!!!
And then an enemy comes and kills me!!?
Whenever I update
Help
@odd cobalt repair game
It happened with me before the update
When I repair does it make it my controllers and everything reset?
I repaired and everything got fixed
No
But take screenshot for safety
You will have to re-download maps and few files
@odd cobalt Nope. Select 1st option in client repair
Help me frand @normal fulcrum
Your control layout, sensitivity will be saved in your account. But you need to download update again
@grave wedge Really sorry but I don't know solution for that. You need to wait for a mod. All are offline I guess right now

@night cloak Kindly help @grave wedge
You need to install whole 1.8 gb file from the play store if that error appears.
@night cloak Need to reinstall or just download without uninstalling?
What ?
Just let the update install. It will stop at 1.8 gb.
No. It is just play store error.
@night cloak What about my issue? Shadow render issue. Shared ss above
I don't think that black marking is your Character shadow. It might be not rendering because of your graphics settings.
@grave wedge Ask your friend (1 who has updated game) to share the whole game with apk, obb and data files via shareit or xender. Than you will have to download 14 to 20 mb in game update
@night cloak It's shadow. It moves and jumps along with my character
Only gun and hands are rendering
In shadow
It might be bug then. Do report it in game.
@grave wedge I'll dm you. Send request
Hi
@finite sparrow Any support you require?
هلو
Hello My name is (ツميـرهم) My account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it. This is my account ID (562287917)
Why has my account been suspended, and is there a way of retrieving it?
Accounts are suspended due to violation(s) of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons include, but are not limited to, use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality; purchases from third-parties; and refund fraud (forced refunding through Google or Apple). This gains an unfair advantage over other players and is not supported by the game developers.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. A customer agent will reply as soon as possible. The response time may vary between some hours up to a few days, depending on the amount of support requests. You are therefore kindly asked to wait patiently.
Please do not repeat questions regarding account suspensions in this server, as we (moderators, administrators and community staff) are unable to assist with this in any way (we also do not have power to lift account suspensions), hence why we have a customer service. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.
@velvet roost
ok
https:// drive .google .com/file/d/12uS8oAYsHAhfSoHtXP6sJuCvZtGlDp01/view?usp=drivesdk
Remove spaces
And watch video everyone
This video shows how a player gets 10 year ban
Only by shooting a giant glitch
@night cloak please dont share links here.
As mentioned in the above message, you can file a claim if you have been wrongly suspended.
Pro tips : Read pinned message.
People need to know to be aware about it
No need to copy and paste.
@limpid socketarjwkm saedwny laqad tama tuqid hisabi 10 sanatan wa'iinaa almryeib 'ayu taraf thalith wala 'aya tatbiq wala 'aya justik wala 'ayu shay' 'arju musaeadatay wafath hisabiin 'ana faqat kunt aleibu mae mueana 'ashkhas la aierafahum arjwkm 'iinaa limakhlub khata' wa'iinaa almanshud hwaly 1.000 'alf dular walmujawabil khita' 'abadana
@velvet roost please use english.
@limpid socket انتي عربيه
Does anyone know a pubgm player with overactive tittle
Wtf!
@velvet roost can you please use english.
Please refer to FAQ 2.9 in #481198147478224896 for further information, @velvet roost. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
If you use gfx tool , are you still banned? You devs need to leave those settings to us btw
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
😭 😭 😭 😭
@modern gale
@robust canyon Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly
please read carefully.
BTW , Why? Why GFX tools tho?
Please read my messages correctly too if you could so kindly do it
@robust canyon gfx tools alter game's files which is the same thing hackers do so the anti-cheat system detects it as a hack
And its also against game's terms of service
according to terms of service :
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly
Ao can you please let us Set our game quality settings? Its very crappy you know to play a lagging game

@velvet roost please refrain urself from spamming. we've already told u we cant do anything related to bans.
contact customer support ingame instead.
@wispy matrixBut I do not do anything wrong. I am very interested in my account. How can I retrieve it? I did not use anything.
Please help me i do nothing
@velvet roost I have told you time and again to file a claim if your account has been wrongly banned.
please have a look at the pinned messages.
🙈🙈🙈
@limpid socketWhere do I ask? Please help me. I do not know anything. Please
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
As dora said you’ve been banned, and theres nothing we can do about it here @velvet roost
Hey @everyone my enemies ahead is not showing to my team mates what's wrong with that of classic voice???
@rotund creek please check the pinned messages as i had said earlier.
Is this the same problem happening to someone ????
Hello
But how @DoraDaExploder
Hi
I don't know how to check @limpid socket
My pubg is stick but my phone not hang ya stick, why
Then i remove pubg mobile then
Here
Please read this channel's pinned messages for further information, @rotund creek :
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel
In vikendi
@finite sparrow what are you even trying to say?
My pubg stick but my phone not stick
@modern gale Hei. I have one friend. He is banned everytime at 10 minutes. Whats is the problem?
All bottoms work but pubgm is stick
Thank you bro @limpid socket
@rotund creek hope that helped:)
Yaa I m trying
@limpid socket hallo
@finite sparrow re start the game a couple of times, then i assume it'll start working fine.
With a better internet
@odd cobalt yes, you are having problems with your internet connection.
No it’s not my internet
@night cloak Ask him if he's using vpn or adblock, if he ignores it he may get a 10 yr ban
@odd cobalt May I know where you're from? And in which server you're trying to play?
Pubg server problem. I am in event and loading loading........
Then why the hell I go back in the game and lose all my guns
My internet is fast
@odd cobalt That's weird. It's a server issue unfortunately. You can report in match and let the developers know.
Is there any bug going on regards 10yrs ban?
@slate folio No. All the ban issued are valid.
Hello, @odd cobalt. Log out from the game (from in-game settings). Then you'll be directed to the log in page. Repair button will be top right (gear icon).
@night cloak I see few videos in YouTube ...
@slate folio yes, they are banning people if they shoot that giant glitchy image
@wispy matrix exactly I was talking about this issue
a guy sent link to a vid abt this problem, its legit proof that tencent is banning people for the faults of tencent itself
what for?
@slate folio this glitch, many Players shareing
Yeah..
@night cloak Know anything about this? ^^
The above screenshot is taken from youtube
Yeah,It is bug.
Big Player in match. Many people reporting this bug
If they tried to shoot on that big guy they will be banned for 10yrs
I don't really know,but some people are reporting it but they are not banned yet.
May I share a screenshot taken by a friend of mine ? It's regarding this bug.
He did not get banned or anything
The "big guy" bug is indeed a bug, but we have yet to receive any news about it causing unnecessary suspensions.
It looks like a visual Bug
Exactly. I don't think this bug will lead to ban.
Yeah
@night cloak I ll send video checkout
They should release a patch ASAP.
Please read what I've said, @slate folio.
Patch for, @night cloak?
@night cloak The big guy bug.
@night cloak cool. I missed it
It's just a visual bug, shouldn't be that big of a problem.
@night cloak when I click repair button it doesn’t do anything
So all the bans regarding this is just rumoured?
I've asked Error about it, @night cloak. She said it's most likely a troll.
I see.
@odd cobalt you logged out from your account as I stated ?
What kind of video, @slate folio?
Let me try again
Ok
Will I lose my control settings layout and othe auto pick up layout?
I don’t want any of my settings to reset @night cloak
Noah and Arsalan also think it's fake.
It gives you the option to Not reset your controls @odd cobalt
What about the other stuff such as my sensitivity etc
It sounds fake too. But we never know.
Just make sure to tick only the first option @odd cobalt
I suppose.
I'm doing the turkey games lucky I do not have to store feature giriyorum.v I wonder why?
@low delta Looks like a local event. Why not ask in Turkish server? Checkout #481199117381533716.
@slate folio ashwin i saw that vedio just noww,,,but how broo
it was the game's fault not our fault
Yeah...
Ivanunga andha acc ah kuduthe aaganum

Ama
English only please.
They will soon remove such ban on players account
And if you don't have any queries please move to #chat .
@night cloakhow was the file claim works,when they are sending a copy paste text
After file claiming devs check your account whether if it is false suspension or not then they take actions or respond according to that.
Okay good
What’s the email for support
customer care service @night cloak
email they have but will not work.
my pubgm marked 4 minutes of waiting and did not have the match because?
I want to know when can we redeem RE2 vouchers
It should be coming up in few days, @unborn knoll.
@graceful wigeon because of lack of players playing the same mode and same server at the same time. It usually occurs at higher ranks where they really want to match you with players of similar ranks. You can try switching server or mode and try joining a game.


