#questions

1 messages · Page 358 of 1

vague onyx
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@finite sparrow
U uploaded 4 images of car just to show hitmarker smh

finite sparrow
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@vague onyx see Hitbox

frigid terrace
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@wispy matrix you can see other people hidden carrier results, try it yourself

wispy matrix
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@frigid terrace u can choose to hide or show it to public. if u choose to hide it, only u will be able to see it then

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check that out urself. i am not presuming anything

limpid socket
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@finite sparrow please use this channel for support related matters only.

vague onyx
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@wispy matrix
I have never seen a person this dumb, no offense but that's what it is

wispy matrix
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indeed, smfh

finite sparrow
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@limpid socket see Hitbox of the car 😭

limpid socket
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@finite sparrow dude, you can have discussions in #pubg-mobile

wispy matrix
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bro again ur spamming

limpid socket
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@finite sparrow if you dont stop i will be forced to report you.

vague onyx
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Oof doradaexploader is angri

frigid terrace
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@wispy matrix No, mine are hidden, i have two PUBG accounts, i can see my hidden results from the other account, but when i check again, they become invisible, it's a glitch! Go check your friends hidden carrier results, you will be able to see them!

limpid socket
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@finite sparrow really appreciate that, and as said earlier...use this channel for support reasons only.

vague onyx
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@frigid terrace
Oky now i can understand the matter, but at first the way u explained it made it look so dumb

wispy matrix
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@frigid terrace ok, if u do see it as a glitch report it ingame

finite sparrow
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@limpid socket ok

limpid socket
vague onyx
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It's fascinating how people act so nice in support channels and then go wild in general lmao

frigid terrace
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@wispy matrix that's what i'm trying to do here, i want you guys to confirm that and report too!

wispy matrix
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lmfao, indeed

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i see, i'll see what i can do

night cloak
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Hey what i need buy to play this &@6-1@+#- shhhh....t to play this

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I have pocophone f1 8 gb

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Snapd 845

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Lagg lagg lagg lagg laggv bugg

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Hey i need one job contract me to work in tencent

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I fix that bugs and texture

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I good too

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One big shitsmarthphone to you broken your face

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Midiatek

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Is amazing

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🤔

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Pocophone dont run good

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More

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Oppo f11

split pecan
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i cant play

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i have poco f1

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its not bad phone

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but so laggy

merry sandal
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Poco F1 should run the game super smoothly. It does so on my brother's device as well. Have you tried troubleshooting using the "Repair Client" button?

shell kraken
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If you want to play the event mode to go squad room 5

wispy matrix
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this isnt the right place to invite players

night cloak
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Just a quick bug report; while you are near a vehicle and press both the options: get in and drive, it puts you in car but gets stuck on the drive and get in button. So you won’t be able to get out.
Quick Patch; You just close the game and relog, You’ll be able to drive then. Even after this being reported twice in season 3, they didn’t fix it

opal wharf
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I wanna asking. I was restarting during match. And when im comeback, its said i get killed in last match and back to lobby. While in fact, im still alive (like in screenshoot). I restarting 2 times but still cant enter match. Anyone know what happen?

night cloak
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Happens with me aswell

glad harbor
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u died already but due to network unstable due to reopening game it shows like u still alive. 🤔

trim sapphire
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Excuse me where did my message go?

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@night cloak thank you

glad harbor
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? what was the message probably bot deleted

trim sapphire
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I was asking for mental support

glad harbor
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¿

trim sapphire
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Yeah the game just gets worse after every update with more problems introduced and existing ones left unfixed. At least the frilly dress is cute.

night cloak
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How to delete guest acc

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?

fervent grail
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@night cloak I don’t think you can, your guest account is saved locally on your device.

night cloak
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@fervent grail dam i triied to record high kill match oj new acc only got 19 kills so wondering if i get reset it?

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@fervent grail someone yesterday said they were disposable so cant they deletd after awhile

fervent grail
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I’m not too sure, sorry.

median garden
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Where Is New Title????

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1/100

spice plume
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I got a Google play card and added $10.00 to my Google play account, when I tried to buy UC it said my balance was $0.00. even after I backed out and re entered the game it said the same thing.

fervent grail
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@spice plume Make sure your account has enough money to account for the state tax.

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if you live in the US

spice plume
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I figured out the problem, the email I don't have connected to pubg has the 10 dollars in it's account. Is there any way to connect it to my current email I use for pubg?

fervent grail
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A solution would be to sign out of all accounts that don’t have the money. @spice plume

limpid socket
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@night cloak by simply logging out all your progress of guest account gets lost.

pastel hull
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How do we add people in the player spaces on our profile?

night cloak
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Nipe i logged out and clicked guest ut loaded up with same acc

limpid socket
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@pastel hull you need to have a minimum of 400 synergy with them

pastel hull
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@limpid socketWell I do

upper void
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Some way to avoid the ADS button the ability to move camera?

pastel hull
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Can't figure out how to add them tho :GWnanamiKonataCry:

limpid socket
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  • Added player Spaces, where player information and Connections are displayed. Select a friend with Synergy 400 or above as Partner to stand by your side in your Space!
    @pastel hull okay hold on let me check
upper void
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Sometimes it flicks antwhere and its annoying

pastel hull
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@limpid socket okay uwu

limpid socket
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go to profile>click on the top left button>click on the bottom right setting icon > set- "allow others to see connections" to enable @pastel hull

night cloak
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Good night about 3 hours ago I banned my account and wanted to know the reason. I do not use third-party applications or applications to improve game performance

limpid socket
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@night cloak Why has my account been suspended, and is there a way of retrieving it?

Accounts are suspended due to violation(s) of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons include, but are not limited to, use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality; purchases from third-parties; and refund fraud (forced refunding through Google or Apple). This gains an unfair advantage over other players and is not supported by the game developers.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. A customer agent will reply as soon as possible. The response time may vary between some hours up to a few days, depending on the amount of support requests. You are therefore kindly asked to wait patiently.

Please do not repeat questions regarding account suspensions in this server, as we (moderators, administrators and community staff) are unable to assist with this in any way (we also do not have power to lift account suspensions), hence why we have a customer service. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.

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have a look at all pinned messages please.

steel pasture
limpid socket
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@steel pasture bottom looks like win98

keen wave
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Hey anyone knows when they’ll add support for 11” ipads

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Borders are so annoying

gleaming abyss
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As of now, that synergy screen (which is new) is the only thing we can consider a player space.
@pastel hull ↑↑↑
Player spaces isnt out yet sometimes things dont show up in the lobby they require another patch i think it will come within a week or 2

silk slate
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My connection is good, no lag, but after yesterday update everytime i play when i pick up weap or opening the door there is always some delay even worse it needed to touch more than 2 time to just open the door, just like desync. Then i decided to enable auto pick up and auto open door but still same problem, for weapon my char will making 2 times animation picking when there is only 1 items on the ground and for the door, it gave 2 seconds delay before it opened. I already reinstall my game and still facing those problem. Some of my friends having this issue to
Anyone know what is going on?

opal wharf
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@silk slate same i hv that issue. Especially when open door. Idk why 😥

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@gleaming abyss player space is already out. U can see it in profil in left side. There is button that look like "share" button. U can click it and see the player space. But in default, u cant see another player space, until that player change the setting to not private their playerspace

gleaming abyss
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@opal wharfyou are totally wrong there thats synergy tab checked pinned message to confirm playerspaces isnt out yet

limpid socket
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@opal wharf what you are saying is, about other people being able to see your connections.
The ‘partner standing by your side’ isn’t out yet I suppose

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Upon clicking The bottom right settings icon you’ll get the option to choose if other players can see your Synergy connections or not

opal wharf
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Ohh so its must be later someone is standing next to us?

steel wadi
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Could I email pubg about a banning situation I talked to their customer service but I couldn't get a actual person

unique hare
boreal pewter
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@unique hareF

unique hare
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@boreal pewterwat

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Help

boreal pewter
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What did u do?

unique hare
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wrote in technical support responsible bot

boreal pewter
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?

unique hare
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the answer is the same

boreal pewter
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Well unless u wanna wait ten years idk

unique hare
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what is idk

boreal pewter
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I don't know

unique hare
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am Russian and I use a translator. I can’t understand what idk is

boreal pewter
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It's text slang

unique hare
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can you help me please

boreal pewter
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Is there any way to repeal the ban?

unique hare
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I hope to eat

silk hamlet
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Nop it is permanent whatever u do

boreal pewter
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@silk hamletso there is nothing he can do?

silk hamlet
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Nop start new account

unique hare
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but I know cases when people are unban

silk hamlet
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They not gonna reply him back it will always be bot replay

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It was when it was many people ban at same time

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Because of bug

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Do u see any one else saying he’s banned

unique hare
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Well, maybe I can get unban too

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one streamer banned

stoic ridge
night cloak
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Lol the zombie bosses gotta be harder

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Especially the G Stage 1

haughty cypress
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yes.

languid citrus
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Guys

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My vocie chat is still not working

silk slate
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@opal wharf this problem is so worse, i hope there is some information about it

vagrant dew
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@orchid glade he die early

vernal violet
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Where is the outfit for the res2 pass? As I've got the pass and it doing nothing the only use I can see it for it the outfit but can't find the outfit

dry tundra
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He has the "Too Soon" badge so he died within the first like three minutes

mental chasm
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Wat?

dry tundra
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Are you playing through the legitimate app?

blissful tartan
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After game has some glitches it peaks automatically in the middle of a game

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I mean after the update

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Does anyone has a solution.?.?

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Also no enemies ahead & no more option to mark weapon or ammo

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Can someone help???

dry tundra
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Enemies ahead and I got supplies is broken for me too

weary sedge
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@neon patio sorry for ping but i need help for
I found supplies
Enemies ahead
They're broken even not working after reset

nocturne crag
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how does bargaining work?

vernal violet
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Where is the outfit for the res2 pass? As I've got the pass and it doing nothing the only use I can see it for it the outfit but can't find the outfit

willow dune
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@weary sedge refer to 2nd pinned message in this channel by ArcNyte

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@nocturne crag its a feature that allows you to buy certain items upto 70% off .....u can ask for help(bargain) from your friends and clan members ...they just have to click barhain and the price will go down each time your friend bargains for you..

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@dry tundra 2nd pinned message

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@blissful tartan what do u mean by peaks ..plz check the pinned messages (also in future they might have the solution for your problem)

shell kraken
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Where is the police station

crisp yarrow
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Does the sniper tower need to have loot in it considering you have blocked it

haughty cypress
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well, i guess the devs are just lazy

crisp yarrow
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Or they are having a pun at us...lmao

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If I could just get in ...it be good.....but so far to no avail.....lol that lvl 3 vest is looking dam fine

shell kraken
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Where is the police station

haughty cypress
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random spawn @shell kraken

shell kraken
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Oh

crisp yarrow
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To my knowledge it is a ....Point of interest.....that’s if you happen to be there when in the spawn room

white fable
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Does anyone know how big the update is on google play?

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I try to update it and it doesnt allow me to update

haughty cypress
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about 450mb

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15 rupees entry fee, might as well make it free 😐

outer kite
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lol

simple lintel
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How to mark the location of weapons, ammunition, vest, helmet and etc

upper void
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It would be nice if tencent add a message about how far you killed/knocked someone

storm flumeBOT
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Please read this channel's pinned messages for further information, @simple lintel:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
white fable
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@haughty cypress the heck

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I got 3gb of space and it doesnt lwt me download

hazy dew
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Can't login by using "play games" it just shows a loading screen and nothing

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why always a bug happens in this emulator

faint shadow
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Why cant others hear flare being shot ?

merry scroll
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My friend having these problems and hes on emulator

vague onyx
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@merry scroll
It is recommend that you should reinstall the TGB

merry scroll
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Didnt knew that channel existed

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Theres no such channel

vague onyx
merry scroll
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Nvm its my friends problem i was just helping him

vague onyx
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Oky

hazy dew
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@merry scroll tell him to try to start game by using directx+ if he's using open gl or smart mode

wooden burrow
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I keep getting the running man loading screen randomly in games, happens sometimes during fire fights, driving etc. Legit randomly but the screen will freeze the running man comes on and I can't move ?

ruby totem
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Network lag

wooden burrow
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It's not network, I have stable 16ms all through the game in EU, never spikes, never jumps frames

ruby totem
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Doesnt matter

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It just happens

wooden burrow
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Then how can it be network lag..

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Network lag would spike my MS to like 200+, the loading man happens like once a game it's never happened before since this update

ruby totem
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Could be your device then

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This update made buncha people's devices slower in game

wooden burrow
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Are you PUbG support ? Or just a casual player speculating ?

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I have the brand new razer 2 gaming phone with razer cortex activated it's not my device

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My device can run 120fps PUbG mobile maxes out at 60fps

ruby totem
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Lol then like i said before its prob wifi issues

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It might show stable ms but it has small unseen spikes

wooden burrow
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It's definitely not my internet

ruby totem
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It could be lag on the pubgm server

wooden burrow
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And can you stop replying now please so someone can actually look into it

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And read what the issue is and not just random things

ruby totem
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Hey, if ya didn't know, no one here is affiliated with pubg or tencent.

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So they cant really "look into it"

wooden burrow
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But people with similar issues or have had or fixed it can reply to me no ?

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Not just read your comments and theories of what it could be which isn't

ruby totem
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Lol, im not finna argue about this so take it or leave it, my guess is that its on the server side, the update brought many returning and new players, this happened too with the mission impossible event.

vague onyx
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@wooden burrow
Pubg mobile maxes at 60 fps because this game only supports a maximum of 60 fps at the moment

wooden burrow
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I know this pogan

vague onyx
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Then what is your problem?

wooden burrow
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I keep getting the running man loading screen randomly in games, happens sometimes during fire fights, driving etc. Legit randomly but the screen will freeze the running man comes on and I can't move ?

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Can be anytime during the game

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Usually it only happens at daily reset for a second

spiral igloo
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@wooden burrow This is a server issue, it's where your game tries to reconnect to the server. Happens to me very often since last update.

wooden burrow
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But now it lasts for like 10 seconds, during anytime of a game

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Yes me too, only since this update

vague onyx
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Well i have the same problem but it doesn't freeze my screen, the loading just disappears after 2 seconds and this usually happens when u have a unstable connection

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In your case ,i suggest a complete reinstall

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Or client repair

wooden burrow
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My unstable connection lags me out conpletely, there's a big difference if my internet cuts out. It never brings up the loading man on a circle boarder in the middle of my screen

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I believe its what bottom said

ruby totem
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Lol not like i said that twice

wooden burrow
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I would repair or replace install but all my buttons will be completely reset

vague onyx
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@wooden burrow
No it won't

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You can keep your old controls

spiral igloo
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@vague onyx yeah nah that isn't the solution ( i did it, even factory reset my device).

@wooden burrow nothing you can do atm about it, also buttons sync to the cloud now and seems like sensitivity as well.

vague onyx
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Coz i have uninstalled my game anf when I signed back i got my old controls

wooden burrow
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I dunno about that, last season I did and it reset to basic

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I'll wait for another patch I guess

vague onyx
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I feel like it's upto the devs to fix it now

spiral igloo
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Just open your control settings again and it should load

vague onyx
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They are already working on a patch for other problems too

ruby totem
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Classic voice enemies ahead and i got supplies dont work

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It small but just one of my preferences

willow dune
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@ruby totem pinned messages by ArcNyte

spiral igloo
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^^

ruby totem
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👌

fresh moat
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I'm facing some issues.
i unable to tag enemy and tag items in classic voice.
also game is stuck while driving

elder tendon
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Is anyone there?

haughty cypress
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lag issues, unban or bugs? @elder tendon

elder tendon
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@haughty cypress my account was banned and this was a complete misunderstanding

ruby totem
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@fresh moat u need to use default voice for those two

haughty cypress
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man, i probably have a sort of divine power to guess what problems y'all have now

main axle
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@haughty cypress +1

elder tendon
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@haughty cypress Where do I mail the support

fresh moat
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I'm reporting bugs.
I'm not asking how to bypass this issue

haughty cypress
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in game @elder tendon

elder tendon
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I use Phoenix os because my pc is low end and after updating my game and playing some hours and logging in again after 2 hours a 2 months ban was applied on my account and they say the reason of ban in cracked apk of pubgm and which is totally not. I updated straight from play store

main axle
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tbh the large skins that suddenly appear on the screen terrifies me everytime lol

haughty cypress
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those are dope

main axle
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they said they fixed it with the 0.11.0 release but its still there, maybe they meant the textures is what they fixed

ruby totem
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@fresh moat ik there is no way to fix it, devs are working on patch, for now uou habe to use default voice for those two phrases

elder tendon
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I used phoenix os official version which is not like modified version with no emulator detection

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@haughty cypress

haughty cypress
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there is no reason in telling me this since i cant help you with it

elder tendon
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I opened a guest account couple days ago aswell and it seems not to be banned yet my main is banned

main axle
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@haughty cypress dude im focusing my life out in the late game im stressed and there are 7 left and we are all in the open all proning i almost kissed the screen with my eyes and out of nowhere a giant helmet appears

night cloak
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Phoenix OS isn't supported by Tencent, iirc, @elder tendon.

elder tendon
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@haughty cypress Exactly, you're no use of me with this issue that's why I asked you to give me their mail account

haughty cypress
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rude

night cloak
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That's why we don't recommend emu players to use phoenix OS.

ruby totem
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@elder tendon i thonk they closed their support email

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But idk

elder tendon
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@night cloak I've been using it since 8 months with no bans and suddenly after I update my game and play 2 games and in the morning(now) I'm banned. 💣

night cloak
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Well...

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You'll have to use TGB from now on.

ruby totem
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@elder tendon they fixed anticheay a bunch so that might be why

elder tendon
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@night cloak I will, even if i have to use low settings but I want them to lift the ban because I was not using any cracked apk.

ruby totem
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You are not gonna get unbanned, trust me

night cloak
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The suspension will only be lifted after the given time, unfortunately.

elder tendon
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I always check their updates and news just to find out if they had any notice regarding this phoenix os to not to use or something but I never saw those type of nptices and kept using the official phoenix os

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@elfin zodiac And where is mentioned that?

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Bypassing emulator detection in it will lead to ban

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@elfin zodiac Of course it is

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with no bypasses

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@elfin zodiac Pleae don't act like you know everything. I'm not using any non official version of phoenix os which i think you mean is ROC modified by woltrex

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@elfin zodiac I'm clearly aware of the fact that they bal any modified version of phoenix os

ruby totem
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And if anyone he is not acting like he knows everything

elder tendon
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@ruby totem No, i meant that he knew what I was doing exactly..

ruby totem
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Wait a minute

night cloak
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Phoenix OS will do not lead to ban unless it bypasses emulator detection.

ruby totem
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U said " I'm clearly aware of the fact that they bal any modified version of phoenix os "

night cloak
frosty terrace
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Anyone know if Win98 counts as sniper for weapons master achievement?

ruby totem
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@frosty terrace yes it counts as a bolt action

elder tendon
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@elfin zodiac I'm still happy that I was not using any lowsy bypass or any illegal stuff you are mentioning and also I'll be using tgb and wait for notices. Also glad I never got perma ban which many players got for bypassing

frosty terrace
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Alright thanks guys

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Also do you know of there's problems getting that achievement? Like bugs not getting it even if you meet the requirements

ruby totem
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Wym?

elder tendon
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@ruby totem I did say that because I've seen people use it. Just please don't false accuse

frosty terrace
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I'm pretty sure I did everything right but still didn't get the achievement

ruby totem
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@elder tendon hey, case is settled no need to start anything up again

frosty terrace
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Sadly no

elder tendon
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@ruby totem Yeah okay, just replying to your salty message there 😅

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I'm gonna use another account. Pubg is my life basically and will be upgrading pc in a month or 2

frosty terrace
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Ok I see

elder tendon
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till then my account will be unbanned

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Thank you for the support

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even tjo it was of no help

ruby totem
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@frosty terrace you can knock the perso. With whatever weapon you want, you need to finish them with the weapons for achievement

frosty terrace
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Thanks too for the support

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@mighty oasis pretty sure I did that and it didn't count

ruby totem
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@elder tendon once again, no need to start anything else

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Lol

frosty terrace
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Wrong tagged person sorry 😂

elder tendon
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@ruby totem I'm not, why are you getting triggered? please stop 🙏

ruby totem
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Idk i could be wrong, but my friends would do it that way

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Ye

elder tendon
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@elfin zodiac He keeps tagging me

frosty terrace
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I'll see what support has to say but it might be that it's definitely patched

elder tendon
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Yes, I'll ignore him

normal fulcrum
night cloak
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Does this happen every time when you try to use it or is it first time, @normal fulcrum?

normal fulcrum
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@night cloak It's the 1st time I noticed. Haven't used emotes for a long time

night cloak
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Restarting the game should fix it then.

normal fulcrum
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@night cloak Ok. And what's that new button beside chat?

elder tendon
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what the..

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@elfin zodiac I'm unbanned

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logged in with tgb just now

night cloak
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Looks like info button. Not sure, @normal fulcrum.

grizzled lark
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It pretty much happens when the lobby isn't loaded properly due to unstable connection, if you go to rp or shop or crates or anything that takes you away from that screen can get that back to you or restarting the game will. @normal fulcrum

elder tendon
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This is great I'm really glad

normal fulcrum
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@night cloak I tried clicking on it but no response

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@grizzled lark Well I tried but it didn't worked. I'll try restarting the game

velvet spruce
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Enemies Ahead mark doesn't appear In classic voice of Quick Chat.

storm flumeBOT
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Please read this channel's pinned messages for further information, @velvet spruce:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
livid kiln
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My ping is really high and unstable in Pubg mobile

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I've spoken with my ISP

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He'll be coming shortly

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So I want to know if the problem is with the game or my internet

#

One more thing when I use mobile data my ping is fine

zenith light
#

Hey

#

Whats the official site to buy uc ?

normal fulcrum
#

@livid kiln If your ping is high while using wifi as compared to mobile data, your ISP needs to fix that. Ping can also spike due to network traffic with your wifi.

night cloak
livid kiln
#

@normal fulcrum What should I tell him

normal fulcrum
#

@livid kiln That ping is high while gaming.

livid kiln
#

That's all

normal fulcrum
#

Yup

livid kiln
#

Thanks

night cloak
#

What does the Vaccinator do?

normal fulcrum
#

@night cloak It's a title

night cloak
#

Is midasbuy official ?? I wont get ban if i buy uc from it right

normal fulcrum
#

@night cloak Yup

tame frigate
#

how can I apply for beta tester program

grizzled lark
#

@tame frigate, Beta isn't available right now you will be notified whenever it's available.

tame frigate
#

can u tell where i can check when the next beta program will resume

merry sandal
#

You will be notified in this server when the next beta is available to be downloaded and played.

zenith light
#

Hey

#

Why this Midasbuy site not opening???

hoary arrow
#

There might be too much load on website @zenith light , you should try it after a while.

median garden
#

Why I Dont Get Only Pistols In Arcade????

hoary arrow
#

Which mode ? ( can you please specify )

median garden
#

Arcade Quick Match Only Pistols

#

Just Like Arcade >Quick Match >Meele

hoary arrow
#

it is a mode, there are different modes bro which are random

idle vortex
#

Why can't u clock your game for 60fps

#

Like critical Ops

median garden
#

3/4 Moth Before I Think I Played That Pisto Mode After That I Can't See That

gleaming abyss
#

@median garden because its random

#

In quick match arcade mode is selected randomly

#

Where pistol only and melee only are rarest

median garden
#

So I Play That Regularly And Like I Got Meele But No Pistols Since 4 Month

gleaming abyss
#

@median gardeni have been playing for more than 1 year

#

I didnt even get pistol only once

#

I told you earlier pistol only and melee are rare

median garden
#

Lol That Thing Thing Is Ultra Rare 😅😅😅😅

gleaming abyss
#

@zenith lightmaybe website is down for maintenance try again later

#

@median gardenits just luck

#

@night cloakthe vaccine can be redeemed for some good stuff

median garden
#

I Thought Only Pistol Was Removed In Previous Updates So I Asked

#

BTW Thanks !!!!

short cliff
#

a Hacker has linked his Gmail account to my ID . How can i unlink it . As i have facebook access to the account and he has access to my id from google play store

#

i am also a content creator i need urgent help

night cloak
#

You can't unlink an account after it's linked.

supple elk
short cliff
#

So means my id is gone

night cloak
#

That channel is only for Content Creators, @supple elk.

supple elk
#

i made a pubg edit

night cloak
#

You can read more about it in FAQ 7.2.

supple elk
#

it realy took time to made

night cloak
#

I can only suggest you change your password, @short cliff.

short cliff
#

As i still have access to my account from facebook but hacker keep logging back in

proper mauve
#

My friend just got banned for ten years, and wasn't even provided a valid reason as to why.

night cloak
#

Wait...

proper mauve
#

His account unlocks in 2029

short cliff
#

I already change my facebook password but still his google play account is linked

silk charm
#

coincidentally

short cliff
#

@night cloak

silk charm
#

Malaysian

night cloak
#

There is no possible way a "hacker" can link his own Gmail account to your facebook-linked account.

silk charm
#

benefits sponsorship

night cloak
#

Please do ask your friend to contact customer service for details, @proper mauve.

short cliff
#

I think my facebook was compromised

proper mauve
silk charm
#

yes traditional

proper mauve
#

@night cloak they've done it, no one writes back

silk charm
#

@proper mauve karma

short cliff
#

but i have recovered my facebook but unable to unlink hacker google id from account

night cloak
#

It states right there.

#

"You've violated the game's regulations."

proper mauve
#

But like they've literally done nothing

#

No emulators or hacking

night cloak
#

Like I've said, @short cliff, there is no possible way the hacker can link his own Gmail to your facebook-linked ID.

silk charm
#

@proper mauve but teaming

proper mauve
#

@silk charm so teaming results in that?

silk charm
#

yeh

hoary arrow
#

yes @proper mauve

night cloak
#

A permanent ban isn't just limited to hacking.

proper mauve
#

Any other reasons? I'll ask him if he did that

night cloak
#

I suggest that your friend should read the ToS.

silk charm
#

he did

proper mauve
#

It's a pretty serious ban

#

10 year

night cloak
#

All account suspensions are, as repeatedly informed of earlier, justified. This means that no accounts are suspended without a proper reason. Accounts are suspended due to violation of Tencent Games' terms of service, and there is no way of recovering access to a suspended account aside from waiting until the punishment automatically ends. The punishment's duration normally ranges between the following two options, depending upon violation:

  • 2 months: Use of unauthorized, unofficial and/or cracked versions of the game, both on mobile and emulator.
    - 10 years: Use of unauthorized third-party software and/or methods, such as—including, but not limited to—cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality.
proper mauve
#

I see

#

Ty

grim sand
#

@proper mauve I don't think pubg will be alive till 10 yrs

raven blaze
#

Good point?!

proper mauve
#

@grim sand I also don't think he will want to play pubg in ten years lol

raven blaze
#

Nah

#

Prob nobody

#

Not with apex and Fortnite

#

And others

grim sand
#

@proper mauve imagine u woke up after 10 yrs of ban to play pubg on phone and saw its not available on play store anymore

#

😂 😂 😂

raven blaze
#

I would be posted

#

Pissed

#

Lol

night cloak
#

Giant glitch in the game... If you shoot that giant you'll get 10 years ban

#

Anyone faced it?

gleaming abyss
#

@short cliffthere is only 1 way to get access to your account and that is getting hold of the hacker's id

#

@grim sand#general chat

proper mauve
#

That account is a lost hope now

gleaming abyss
#

@raven blaze #chat

#

@proper mauve #chat

night cloak
#

Uh, no, @night cloak.

normal fulcrum
#

@night cloak Yes. I told the mods yesterday about same damn thing

night cloak
#

@night cloak wait I'll show u prove

gleaming abyss
#

@night cloaki have seen the thing and shot it so did my friends but noone got banned

normal fulcrum
#

But it never came up again so I can screenshot it

gleaming abyss
#

And i have seen people claiming that it's a hack

normal fulcrum
#

@gleaming abyss 2 of my friends got banned after tha match they tried to shoot it

proper mauve
#

@night cloak giant? Elaborate

finite sparrow
#

Hi

night cloak
#

After showing that don't blame me as editing 😒 @night cloak

#

What?

normal fulcrum
#

@proper mauve If you have played Zombie mode, there's this boss tyrant. His head shoes up in classic sometimes which is atleast 5x larger

night cloak
#

@proper mauve I'll dm u the link and ss... Wait for while

finite sparrow
#

@normal fulcrum which VPN is best for pubg mobile lite?

night cloak
#

@night cloak I'll dm u the video and ss too

#

5mnt

normal fulcrum
night cloak
#

There is no need to.

proper mauve
#

@normal fulcrum @night cloak ah, link me it. Ty

finite sparrow
#

@night cloak ok

night cloak
#

Any VPN works just fine, @finite sparrow.

finite sparrow
#

@night cloak ok

normal fulcrum
#

@night cloak Can you share me the link too?

night cloak
#

@proper mauveturn off your privacy... I can't dm u

#

Can anyone help

#

@night cloak

#

As the video was posted in a fb group so I'm unable to get it's link/download... So i have contacted the uploader and soon it will be dmed @normal fulcrum @proper mauve

#

What's the issue, @night cloak?

#

@night cloak umm I'm in the car

#

But my controls are of player movement

#

I can't do anything

#

I can't drive

#

I can't get out

#

I can use the consumables

#

Interesting.

#

Have you reported the bug?

mortal magnet
#

iPad 2018 bugs since 10.5 AA broken looks same on or of graphics looks same smooth or hd just no shadows on hd rendering seems of rendering alot further then before so it lags like hell and Getting slideshows sometimes on smooth and extreme fr even Tried ultra fr still same and the device runs alot hotter then before Tried repair even reset iPad same problem still.

night cloak
#

@night cloak yes

#

That'll do for now.

#

What device are you on?

proper mauve
#

@night cloak accept the req and do it

gleaming abyss
#

@night cloakthats a known bug make sure to report it im sure it will be fixed soon

night cloak
#

@night cloak check dm please

#

@proper mauveok

#

@night cloak I'm using Le 2

#

@gleaming abyss reported it

#

Alright.

#

@night cloak is this related to phone?

#

Shouldn't be.

short cliff
#

is there a way to unlink hackers google play from my account as i still have access to my account via facebook @night cloak

night cloak
#

There isn't, @short cliff.

short cliff
#

@night cloak my account which shows my facebook and hackers google play

#

So that means this id is done gone ? @night cloak

normal fulcrum
#

@short cliff No one can link a new account in pubg before logging in the present one. If someome logged in means your fb is compromised too

night cloak
#

@short cliff There is no way to unlink the account but you can contact customer support in game to disable access from the google play account. That way the game will only work with your Facebook.

proper mauve
night cloak
#

Can you tell what's the video about?

proper mauve
#

The glitch that's getting people banned

wispy matrix
#

oof, that is one big bad guy. atleast u know where he is camping 🤔

proper mauve
#

Lol

wispy matrix
#

are they banning people for this?

proper mauve
#

Apparently

sterile goblet
#

Huh

night cloak
#

@proper mauve Hey, you have to contact customer support in game for any reports or feedbacks.

proper mauve
#

We have, we don't hear back from them

night cloak
#

You won't hear back for reporting.

#

It's normal.

sterile goblet
#

Still I haven't got any response from PUBGM! For my account ban😤
They are busy in making new outfits

night cloak
#

@sterile goblet Please be advised that, Nobody in here, in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Admins and moderators are only moderating and managing this Discord server. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time. All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything.

normal fulcrum
#

@proper mauve How did you sent report? Using report button or through customer service? Did you shared link to this video or any ss with them?

night cloak
#

@night cloak The voice messages? Yeah.

#

What do you mean by text? Can you be more specific?

#

Yeah. If you're in a match. The maximum is 20-30 characters per message.

mint current
night cloak
#

@night cloak Not more than 50 characters, I suppose.

mint current
#

????

night cloak
#

@mint current In the shop. I guess?

mint current
#

I didnt find it

obtuse zinc
#

it's great .... Super drawdowns of the FPS in a solo game as you approach the enemy, thanks ...

mint current
#

Only show the mask and the outfit

glad harbor
#

from crates too u can get if u have luck.
check inventory too if u want to know

obtuse zinc
#

How to remove the CD from 8 to 4, easily, refer to the tencent

mint current
#

I will never open a crate

night cloak
#

It's probably not in crates, because there's a price tag.

#

Let me check.

obtuse zinc
#

Explain why it is so bad on the car ??? I come to the enemy by car, in the car FPS drops to 7, I go out and everything is normal

#

What is it? Good job for 50 million dollars? For RP

night cloak
#

@mint current It's in the events. Tap on the displayed events next to the event tab on bottom right and swipe until you find it.

normal fulcrum
#

@obtuse zinc CD?

night cloak
#

@obtuse zinc The only way to increase fps is by turning off AA, lowering the graphics quality and settings the frame limit as high as possible. There will always be fps drops but following the steps above will help you ignore it.

obtuse zinc
#

K/D

#

FPS is extreme, the graphics are at a minimum and lagging in my car only when I drive up to the enemy, leaving it all normal. This is definitely not my buggy, but with the game problems

night cloak
#

@obtuse zinc You're welcome to report to developers in game. But I'm telling you a quick fix to avoid such fps drops in game by turning off AA.

obtuse zinc
#

АА?

night cloak
#

Anti Aliasing.

deft needle
#

hello

#

please help

#

me

night cloak
#

@deft needle Aloha! How can I help you?

deft needle
#

I got banned for no reason

obtuse zinc
#

ok, try, thanks

night cloak
deft needle
#

I got a message like network change detected

night cloak
#

Can I see a screenshot of the message if you took it?

deft needle
#

I didnt took screen shot

night cloak
#

@deft needle Well then, tap on "file a claim" which can found when you open the game.

deft needle
#

I tried it

#

but no response

#

from them

#

from many days

#

I bought royal pass too

#

i spent lot of time on this game

night cloak
#

@deft needle If they don't reply you, it simply means you're out of luck. Try playing in a different account until they reply. It might take a few weeks

deft needle
#

I saw a streamer he got same message he got unbanned in two days

night cloak
#

@deft needle Then why don't you contact the streamer?

deft needle
#

he is famous he wont give repy

#

reply

night cloak
#

@deft needle Sorry to say but you'll have to wait until they reply, there's really no other choice.

deft needle
#

how to contact directly with officials

night cloak
#

There's no way unless you know them personally.

crisp jetty
#

ask the streamer on his stream

deft needle
#

he is terlling why he got banned

#

but not answering

night cloak
#

@deft needle Please move to #chat for further discussion.

deft needle
#

how he got unbanned

median vector
#

The 50 UC ticket don't work

#

It says I need to purchase UC even though I have the ticket

glad harbor
#

u need extra 10 uc

#

i also was thinking 💭 like that at first

normal fulcrum
#

@median vector You can use it in draw event. It's cost is 60 uc. So 50 uc anniversary card will discount 50 uc and you have to pay 10 uc

median vector
#

thanks

finite sparrow
#

Help

#

Any moderator of pubgm lite here?

glad harbor
autumn atlas
#

Oof where did my emotes go

vital sluice
#

Restart your game, @autumn atlas.

autumn atlas
#

Any news for ping fix?

vital sluice
#

Many have reported that thier ping has improved after the update. You can try switching to a different data or WiFi connection and see if it helps.

glad harbor
#

😭 and here same as always. ping thing

autumn atlas
#

One match i get 32 ping with wifi

#

second match 200+

#

constant 200+

dreamy marten
#

same ^

atomic agate
#

Classic voice Enemies Ahead
Wont work

wispy matrix
#

use other one

#

why stick to only one

limpid socket
#

@atomic agate please have a look at the pinned messages.

wispy matrix
#

ok

night cloak
#

Any mods here?

tardy grove
#

A guy said to me instagram he will add 5 AR skins to my account for 500rs

frigid crest
#

@modern gale u there? I need help

limpid socket
#

@night cloak hey! what help you do need?

#

@tardy grove Please dont trust such people, all of them are scammers.

night cloak
#

@tardy grove If I say the earth will be destroyed in 5 minutes? Hence we're off topic.

#

Yes am the guy who came here earlier a week before because my account was crashing

frigid crest
#

@tardy grove then?

tardy grove
#

I reported him and blocked lol

gleaming abyss
#

@night cloakstill not fixed?

night cloak
#

@night cloak hope? U remember today i could access my account but now same problem is appearing

gleaming abyss
#

It was fixed?

night cloak
#

What was your issue again?

gleaming abyss
#

@night cloakhis account crashed on loading screen u said it was Facebook's issue

night cloak
#

Yes i could enter the game now whenever am logging in the game crashes back

#

Just 10 minutes ago, i could access my account after 1 week

gleaming abyss
#

Its the issue with your Facebook account you should talk with them bro

night cloak
#

Interesting, well hope you get to login normally.

#

I talked to them, just 10 minute i could login but it's crashing back, so when will i be able to enter now :(

#

Did you add a 2nd login method meanwhile?

gleaming abyss
#

@night cloak first inform facebook support about this secondly whenever you login next time the first thing you must do is add another login method

night cloak
#

@gleaming abyss Alright, and no i didn't add cause i didn't know how to, but now am aware and will connect it with google play @night cloak

gleaming abyss
#

👍

night cloak
#

@gleaming abyss how do i contact them

gleaming abyss
#

Facebook support

#

Like u did earlier?

night cloak
#

There's no support for Facebook unfortunately.

gleaming abyss
#

There actually is

night cloak
#

Can you give him a link?

#

Or me?

gleaming abyss
#

I cant give him a link but im 100%sure there is cuz a guy had a similar issue and i was helping him with it

#

Lemme see if i can get the link from that guy

night cloak
#

Trust me, there isn't. There's only 1 way and which is used for account recovery.

#

That's why am still confused :(

#

@night cloak You're not the only one with the issue. Hope they get to fix it ASAP. Meanwhile try your best to add a 2nd Login method. Hope that helps.

#

Once i get logged in back , I'll definitely connect it to google play games

white steeple
#

Why cheater not blocked, IGN:300400a...

night cloak
#

But Tencent and Facebook, should co operate and understand how much pain their users are going through

normal fulcrum
#

@night cloak Just send them a mail through app. They will check the mail in 2 to 3 days. If they require any other info, they will ask you. Or else they will contact you directly when they find a solution

night cloak
#

Done @normal fulcrum

limpid socket
gloomy wharf
#

FPS issues on ipad 6th gen

old cape
#

How can i fix this ?

patent nymph
#

What's this

ebon relic
#

I get stuttering issues when using claw

#

Why is that

patent nymph
#

Many people have banning When these appeared to them

#

All players see this

#

This update have many problems many accounts have banning without reason

ebon relic
#

Can I get an answer?

#

Yes

#

So

night cloak
#

@ebon relic Did you try thumb and see if the problem persists?

ebon relic
#

With thumb is doesn't @night cloak

#

Only with claw

night cloak
#

@ebon relic Then it's your phone having issues with multi touch, no?

ebon relic
#

I have to remove my fingers and place it again so it stop stuttering

#

No

wispy matrix
#

yea, i was abt to say that

#

multi touch probs.

ebon relic
#

Hm

#

So that's my phone having problems?

night cloak
#

It's a multi touch problem I'm afraid, you'll have to take it to a technician. However if you think your phone is absolutely okay, you're welcome to report it in game @ebon relic

wispy matrix
#

@ebon relic which device u r using?

ebon relic
#

I use a 2017 galaxy a5

wispy matrix
#

yea its definitely ur phone

#

5" phones dont handle multi touch well

ebon relic
#

Pssss

#

Okay which layout is better

#

The fire button to the left or right

#

I see many youtubers use it left

night cloak
sand talon
#

Ping doesn't render fast after the update, the texture is blurry when I land and I have to wait a time

#

@night cloak

#

And it freezes like it didn't used to

night cloak
#

Ping doesn't render?

#

What do you mean?

sand talon
#

When I land in a spot the textures are blurry and I have to wait to be as normal

#

And my game freezes and It didn't used to

#

Plant tell devs

night cloak
#

What device are you using?

#

Pretty sure it's not game-related.

sand talon
#

I use snapdragon 625

#

@night cloak

night cloak
#

Device.

sand talon
#

And 3gb ram

night cloak
#

Perhaps it's your internet.

sand talon
#

Lenovo tab 4 10 plu

#

@night cloak I have 50 ping...

night cloak
#

Well, mind running a speed test on your internet connection and showing me the results?

sand talon
#

@night cloak after the update it does that, it didn't use to

#

13 mbps

glad harbor
#

take sc and show it will be better

night cloak
#

Are you the only one using the connection?

sand talon
#

@night cloak what u mean

#

No

night cloak
#

As in, are you the only one connected to your internet?

sand talon
#

N

bitter breach
sand talon
#

I tell u it's not my internet it didn't use to @night cloak

glad harbor
#

pinned message read @bitter breach

sand talon
#

Before the update it didn't use to freeze and blur buildings

bitter breach
#

@glad harbori

sand talon
#

@night cloak I can record my screen if u wNt

#

Want

bitter breach
#

See my download %

night cloak
#

There is no need to.

sand talon
#

@bitter breach bro just wait

#

It will download

glad harbor
#

sheth where is that android 9 and 8 below thing in pinned m3ssage

night cloak
#

I unpinned it.

#

It was false info.

glad harbor
#

oh so that's wrong own

sand talon
#

@night cloak can u contact devs, please?

glad harbor
#

that's what i was thinking that's false.

night cloak
#

I have no authority to do so.

#

As far as we know, we have yet to receive much reports regarding lag.

elder wolf
sand talon
#

It's the new uldate

night cloak
#

New updates = More files

sand talon
#

It didn't use to do that

autumn atlas
#

= more bugs

elder wolf
#

👌

bitter breach
glad harbor
#

@bitter breach for some conclusion that's playstore bug. (and may be tho) exact don't know. It keeps downloading whole from start.

drifting gate
#

My account has been locked for abnormalities in my client, but I use raw PUBG with no outside exploits and I don’t cheat either

#

Help please.

night cloak
#

It depends on the download speed of your internet, @bitter breach.

bitter breach
#

It's about 1mbps

night cloak
#

Please contact customer service for issues related to suspensions, @drifting gate.

#

Well, there's your answer, @bitter breach.

bitter breach
#

Megaoof

#

I mean it's a mobile I ain't gonna use fibre optic

night cloak
#

There was a survey conducted last month, iirc. As far as I know, the development team is still working on a fix, @sand talon.

finite sparrow
#

@night cloak i can move obb and all maps data to sd card

glad harbor
#

nope lol

bitter breach
#

Should I try turning off data?

drifting gate
#

vi

#

vi

finite sparrow
#

Then pubg mobile work fine?

bitter breach
#

@finite sparrowfor a rooted device only

night cloak
#

Well, if you have a stronger internet connection, connect to that, @bitter breach.

bitter breach
#

Uh k...

glad harbor
#

android phone don't allow games to move sd card unless u got some new phone and can make sdcard it internal one.

finite sparrow
#

With Developer option

ebon relic
#

My phone has 5 touch points, is it enough for claw

bitter breach
#

@finite sparrowno i dont think it's possible

finite sparrow
#

Ok

#

I have no space in internal storage

glad harbor
#

All u can do is buy som3 high end sd card meant for gaming and make it internal storage and play.

bitter breach
#

Is the apk on official site updated now?

glad harbor
#

try yourself click download if it starts downloading file apk 0.11.. version 2019 then it's updated.

finite sparrow
#

@glad harbor why not launching PUBG Mobile Lite

glad harbor
#

hmm they will but when don't know. 🤔 still

finite sparrow
#

Because bugs?

clever inlet
#

When will be the game performance fixed?????

ruby totem
#

Wym?

#

Lag?

#

@clever inlet

night cloak
#

when will these anniversary items be available ?^

still spindle
#

I think with season 6

ruby totem
#

I think the patchnotes did say something about adding some #1 role or sumthin

unique mason
#

get this boi banned

ruby totem
#

Yeah "added new titles 1/100 permenant"

clever inlet
#

@ruby totem yes, before the came out it runned so smoothly and now lags everywhere

#

The zombies*

ruby totem
#

@clever inlet this is because of so many people playing, the servers get laggy like this whenever many new and returning players play

night cloak
#

@ruby totem i dont understand what the new 1/100 title is about

ruby totem
#

The devs are working for a fix for the lag nut for now, make sure you have stable connection

clever inlet
#

@ruby totem so they should do something about it...

ruby totem
#

@night cloak me neither but the 1/100 shirt gotta be connected to 1/100 title somehow

night cloak
#

@ruby totemyea true but i just really want to know when they will release the anniversary items

#

because there are way more then that outfit

clever inlet
#

Or maybe atleast they should make atleast one update about optimizing connections and game performance by not adding unusefull things

ruby totem
#

Maybe check when pubgm was first released? @night cloak

#

@clever inlet lol me and so many other people totally agree with you. But for we just gotta deal with it 😕

clever inlet
#

No way

#

Not gonna sit still

ruby totem
#

Thats all the advise i can give ya, if you want you might be anle to contact in game support?

clever inlet
#

Done that weeks ago no reply writing same stuff about check connections and etc

#

Days*

night cloak
#

@ruby totem yep must be

#

19th march

crimson cairn
#

Big problems with lags on iPad 2018 .......

still tartan
#

When I log out from pubg mobile and try to log in with another account it says previously logged in with Facebook and takes me back to same account how can I solve it

limpid socket
#

@still tartan if you have logged in your account in some other device you need to log out from there first

still tartan
#

I use Facebook so how can I use different Facebook to log in when it says previously logged in with no options

limpid socket
#

1.Go to setting > Basic > Logout ( Bottom Left Corner)
2.Log In as Guest and create character.
3.Repeat step 1.
4.Now when you are on the login screen click the Facebook icon and it should ask you to give your id and password

#

^I hope that would help.

still tartan
#

I would try it 🙏 thanks

limpid socket
#

welcome:)

night cloak
#

If it's not working, feel free to ping him. @limpid socket

crimson cairn
#

always been minimal, now so. I put in the game itself on the low, ipad 2018 (9.7) is very hot?

unique mason
#

yeah

#

same happened to me

#

:D

still tartan
#

I play smooth extreme iPad 2018 runs decent

crimson cairn
#

Somebody help me ?

normal fulcrum
#

That black markings on ground is my character's shadow which isn't rendering

grave wedge
#

I can't update my game

odd cobalt
#

I get server timed out

#

Then get back in the game lose all my guns and my team mates!!!!!

#

And then an enemy comes and kills me!!?

grave wedge
#

Help

#

@odd cobalt repair game

#

It happened with me before the update

odd cobalt
#

When I repair does it make it my controllers and everything reset?

grave wedge
#

I repaired and everything got fixed

#

No

#

But take screenshot for safety

#

You will have to re-download maps and few files

normal fulcrum
#

@odd cobalt Nope. Select 1st option in client repair

grave wedge
#

Help me frand @normal fulcrumpubgmt

normal fulcrum
#

Your control layout, sensitivity will be saved in your account. But you need to download update again

#

@grave wedge Really sorry but I don't know solution for that. You need to wait for a mod. All are offline I guess right now

grave wedge
normal fulcrum
#

@night cloak Kindly help @grave wedge

night cloak
#

You need to install whole 1.8 gb file from the play store if that error appears.

normal fulcrum
#

@night cloak Need to reinstall or just download without uninstalling?

grave wedge
#

What ?

night cloak
#

Just let the update install. It will stop at 1.8 gb.

grave wedge
#

Oh ok

#

I thought my phone is broken

night cloak
#

No. It is just play store error.

normal fulcrum
#

@night cloak What about my issue? Shadow render issue. Shared ss above

grave wedge
#

I cancelled the update 3 time today😢

#

Rip my 1.5 gb data

night cloak
#

I don't think that black marking is your Character shadow. It might be not rendering because of your graphics settings.

normal fulcrum
#

@grave wedge Ask your friend (1 who has updated game) to share the whole game with apk, obb and data files via shareit or xender. Than you will have to download 14 to 20 mb in game update

#

@night cloak It's shadow. It moves and jumps along with my character

#

Only gun and hands are rendering

#

In shadow

grave wedge
#

In games files also?

#

From My files?

night cloak
#

It might be bug then. Do report it in game.

normal fulcrum
#

@grave wedge I'll dm you. Send request

finite sparrow
#

Hi

normal fulcrum
#

@finite sparrow Any support you require?

velvet roost
#

هلو

#

Hello My name is (ツميـرهم) My account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it. This is my account ID (562287917)

limpid socket
#

Why has my account been suspended, and is there a way of retrieving it?

Accounts are suspended due to violation(s) of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons include, but are not limited to, use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality; purchases from third-parties; and refund fraud (forced refunding through Google or Apple). This gains an unfair advantage over other players and is not supported by the game developers.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. A customer agent will reply as soon as possible. The response time may vary between some hours up to a few days, depending on the amount of support requests. You are therefore kindly asked to wait patiently.

Please do not repeat questions regarding account suspensions in this server, as we (moderators, administrators and community staff) are unable to assist with this in any way (we also do not have power to lift account suspensions), hence why we have a customer service. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.

#

@velvet roost

wispy matrix
#

ok

night cloak
#

https:// drive .google .com/file/d/12uS8oAYsHAhfSoHtXP6sJuCvZtGlDp01/view?usp=drivesdk

#

Remove spaces

#

And watch video everyone

#

This video shows how a player gets 10 year ban

#

Only by shooting a giant glitch

limpid socket
#

@night cloak please dont share links here.
As mentioned in the above message, you can file a claim if you have been wrongly suspended.

night cloak
#

Pro tips : Read pinned message.

#

People need to know to be aware about it

#

No need to copy and paste.

velvet roost
#

@limpid socketarjwkm saedwny laqad tama tuqid hisabi 10 sanatan wa'iinaa almryeib 'ayu taraf thalith wala 'aya tatbiq wala 'aya justik wala 'ayu shay' 'arju musaeadatay wafath hisabiin 'ana faqat kunt aleibu mae mueana 'ashkhas la aierafahum arjwkm 'iinaa limakhlub khata' wa'iinaa almanshud hwaly 1.000 'alf dular walmujawabil khita' 'abadana

limpid socket
#

@velvet roost please use english.

velvet roost
#

@limpid socket انتي عربيه

high vine
#

Does anyone know a pubgm player with overactive tittle

old cape
#

Wtf!

limpid socket
#

@velvet roost can you please use english.

storm flumeBOT
#

Please refer to FAQ 2.9 in #481198147478224896 for further information, @velvet roost. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

robust canyon
#

If you use gfx tool , are you still banned? You devs need to leave those settings to us btw

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

robust canyon
#

Why?

#

It doesnt give us an advantage over others?

#

@jolly charm

velvet roost
#

😭 😭 😭 😭

robust canyon
#

@modern gale

limpid socket
#

@robust canyon Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly

#

please read carefully.

robust canyon
#

BTW , Why? Why GFX tools tho?

#

Please read my messages correctly too if you could so kindly do it

gleaming abyss
#

@robust canyon gfx tools alter game's files which is the same thing hackers do so the anti-cheat system detects it as a hack

#

And its also against game's terms of service

#

according to terms of service :
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly

robust canyon
#

Ao can you please let us Set our game quality settings? Its very crappy you know to play a lagging game

velvet roost
#

😟

wispy matrix
#

@velvet roost please refrain urself from spamming. we've already told u we cant do anything related to bans.

#

contact customer support ingame instead.

velvet roost
#

@wispy matrixBut I do not do anything wrong. I am very interested in my account. How can I retrieve it? I did not use anything.

#

Please help me i do nothing

limpid socket
#

@velvet roost I have told you time and again to file a claim if your account has been wrongly banned.

#

please have a look at the pinned messages.

formal locust
#

🙈🙈🙈

velvet roost
#

@limpid socketWhere do I ask? Please help me. I do not know anything. Please

storm flumeBOT
#

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

fervent grail
#

As dora said you’ve been banned, and theres nothing we can do about it here @velvet roost

rotund creek
#

Hey @everyone my enemies ahead is not showing to my team mates what's wrong with that of classic voice???

limpid socket
#

@rotund creek please check the pinned messages as i had said earlier.

rotund creek
#

Is this the same problem happening to someone ????

whole plank
#

Hello

rotund creek
#

But how @DoraDaExploder

finite sparrow
#

Hi

rotund creek
#

I don't know how to check @limpid socket

finite sparrow
#

My pubg is stick but my phone not hang ya stick, why

#

Then i remove pubg mobile then

#

Here

limpid socket
#

Please read this channel's pinned messages for further information, @rotund creek :

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel
finite sparrow
#

In vikendi

limpid socket
#

@finite sparrow what are you even trying to say?

finite sparrow
#

My pubg stick but my phone not stick

night cloak
#

@modern gale Hei. I have one friend. He is banned everytime at 10 minutes. Whats is the problem?

finite sparrow
#

All bottoms work but pubgm is stick

rotund creek
#

Thank you bro @limpid socket

limpid socket
#

@rotund creek hope that helped:)

rotund creek
#

Yaa I m trying

finite sparrow
#

@limpid socket hallo

limpid socket
#

@finite sparrow re start the game a couple of times, then i assume it'll start working fine.

odd cobalt
#

How do I repair this broken game!!!!!

#

The repair button don’t even work

night cloak
#

With a better internet

odd cobalt
#

I keep pressing the repair button in the loading screen

#

Doesn’t even click

limpid socket
#

@odd cobalt yes, you are having problems with your internet connection.

odd cobalt
#

No it’s not my internet

night cloak
#

@night cloak Ask him if he's using vpn or adblock, if he ignores it he may get a 10 yr ban

#

@odd cobalt May I know where you're from? And in which server you're trying to play?

odd cobalt
finite sparrow
#

Pubg server problem. I am in event and loading loading........

odd cobalt
#

Then why the hell I go back in the game and lose all my guns

finite sparrow
#

My internet is fast

odd cobalt
#

@night cloak North America and from New York

#

How do I repair game

night cloak
#

@odd cobalt That's weird. It's a server issue unfortunately. You can report in match and let the developers know.

slate folio
#

Is there any bug going on regards 10yrs ban?

night cloak
#

@slate folio No. All the ban issued are valid.

#

Hello, @odd cobalt. Log out from the game (from in-game settings). Then you'll be directed to the log in page. Repair button will be top right (gear icon).

slate folio
#

@night cloak I see few videos in YouTube ...

wispy matrix
#

@slate folio yes, they are banning people if they shoot that giant glitchy image

slate folio
#

@wispy matrix exactly I was talking about this issue

wispy matrix
#

a guy sent link to a vid abt this problem, its legit proof that tencent is banning people for the faults of tencent itself

#

what for?

slate folio
finite sparrow
#

@slate folio this glitch, many Players shareing

slate folio
#

Yeah..

night cloak
#

@night cloak Know anything about this? ^^

slate folio
#

The above screenshot is taken from youtube

night cloak
#

Yeah,It is bug.

finite sparrow
#

Big Player in match. Many people reporting this bug

night cloak
#

@night cloak People getting banned?

#

Yes

slate folio
#

If they tried to shoot on that big guy they will be banned for 10yrs

night cloak
#

I don't really know,but some people are reporting it but they are not banned yet.

#

May I share a screenshot taken by a friend of mine ? It's regarding this bug.

#

He did not get banned or anything

#

The "big guy" bug is indeed a bug, but we have yet to receive any news about it causing unnecessary suspensions.

#

It looks like a visual Bug

#

Exactly. I don't think this bug will lead to ban.

#

Yeah

slate folio
#

@night cloak I ll send video checkout

night cloak
#

They should release a patch ASAP.

#

Please read what I've said, @slate folio.

#

Patch for, @night cloak?

#

@night cloak The big guy bug.

slate folio
#

@night cloak cool. I missed it

night cloak
#

It's just a visual bug, shouldn't be that big of a problem.

finite sparrow
#

@night cloak i DM you see

#

A bug

odd cobalt
#

@night cloak when I click repair button it doesn’t do anything

night cloak
#

So all the bans regarding this is just rumoured?

#

I've asked Error about it, @night cloak. She said it's most likely a troll.

#

I see.

#

@odd cobalt you logged out from your account as I stated ?

#

What kind of video, @slate folio?

odd cobalt
#

Let me try again

night cloak
#

Ok

odd cobalt
#

Will I lose my control settings layout and othe auto pick up layout?

#

I don’t want any of my settings to reset @night cloak

night cloak
#

Noah and Arsalan also think it's fake.

#

It gives you the option to Not reset your controls @odd cobalt

odd cobalt
#

What about the other stuff such as my sensitivity etc

night cloak
#

It sounds fake too. But we never know.

#

Just make sure to tick only the first option @odd cobalt

#

I suppose.

slate folio
#

@night cloak drive

#

Can you dm me

low delta
#

I'm doing the turkey games lucky I do not have to store feature giriyorum.v I wonder why?

night cloak
#

@low delta Looks like a local event. Why not ask in Turkish server? Checkout #481199117381533716.

slate folio
#

Kindly delete if YouTube link not allowed here

#

Thanks

sturdy isle
#

@slate folio ashwin i saw that vedio just noww,,,but how broo

#

it was the game's fault not our fault

slate folio
#

Yeah...

sturdy isle
#

Ivanunga andha acc ah kuduthe aaganumm249 syringe

slate folio
#

Ama

night cloak
#

English only please.

slate folio
#

They will soon remove such ban on players account

night cloak
#

And if you don't have any queries please move to #chat .

sturdy isle
#

@night cloakhow was the file claim works,when they are sending a copy paste text

night cloak
#

After file claiming devs check your account whether if it is false suspension or not then they take actions or respond according to that.

sturdy isle
#

Okay good

night cloak
#

What’s the email for support

glad harbor
#

customer care service @night cloak
email they have but will not work.

graceful wigeon
#

my pubgm marked 4 minutes of waiting and did not have the match because?

unborn knoll
#

I want to know when can we redeem RE2 vouchers

vital sluice
#

It should be coming up in few days, @unborn knoll.

#

@graceful wigeon because of lack of players playing the same mode and same server at the same time. It usually occurs at higher ranks where they really want to match you with players of similar ranks. You can try switching server or mode and try joining a game.