#questions
1 messages · Page 357 of 1
So I bought the re2 voucher for pubg mobile and I can not claim my ticket for the outfit I see a very fast use button show but then disappears how do I fix this?
Anyone else have this problem
@opaque beacon
You will be able to use that voucher to claim your reward once it's available, it should be available in the next 5 days and you will get a notification in game for it ofc
Anyone getting ping issue ??
Ty
Was wondering why the time was up to getting them an still nothing so I was like ugh smh well maybe it's a problem but it's a timely issue so ima wait ty
What's the issue?
How can I get the content creator role?
Go to #504819353049628683 and assign yourself the Custom role, @midnight hemlock.
Please refer to FAQ 7.2 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
I already did that nothing happened? @night cloak
Restart your discord.
still like that @night cloak
You're looking at the channel right now.
Please refer to FAQ 7.5 in #481198147478224896 for further information, @midnight hemlock. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Hello, @midnight hemlock!
Please send your custom room details in the format as described in #matches privately to a moderator or an administrator for review. After approval, your custom room details will be announced for you.
Anyone else has issue with the auto door opening?
@icy carbon What's wrong? Can you be more specific?
Doors don't open for like 3-4 seconds
Happens very frequently
Died once because of that
@night cloak
Hello, @serene lantern!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Yes, if I didn't get an automated response and nothing else every time I report something.
If I could see one stable pubgm update, my life will be complete
@night cloak That door issue is with everyone. Even YT streamers face issue while live streams
Bug where you can't mark items for friends. It's a bug for EVERYONE
Bug where auto open doesn't open doors.
Bug where after you're done with game it doesn't load
You make 70 million+ per month but all you can do is update the shop and bring an unstable update. Nice.
You can solve the first one.
@grim raven Use default voice for enemies ahead and I got supplies.
tf lol
@grim raven 3rd issue you mentioned. Guess you're the 1st to face it after latest update
When r the devs planning to fix the bug
Its very hard to play on ipad with half area disabled
Could you elaborate?
Ipad pro 2018
11 inch the display is not full screen
Gameplay comes like the 10.5 inch its very bad hard to play devs just keep updating the game and not fixing the bug
I've been playing this game for 8 months(since season 2). My account has been banned for no reason. I've never used any third party app for enhancements or any type of hacking. I even bought season 5 royale pass. What should I do to recover my account?
@night cloak
How do I unlink gamecentre on my profile
still waiting for the bug fix for i got supplies
The i got supplies button is in quick chat settings @onyx briar
@lean prawn i mean the one for classic voice not default voice
it just cant mark anything
Well about that idk
@steep latch Once linked, you cannot unlink an account
@onyx briar Use default voice in quick chat for I got supplies and enemies ahead
but i dont like the default one
How is it fair that smooth has no shadow and gains more advantage but GFX tool isn’t allowed?
@icy carbon well the developers are probably gonna say
well thats our game either you play it or you quit it
thats what i think will happen
and go get a new phone that can play HD and high frame rate @icy carbon
I’m on iPhone 7 Plus and I’m fine but I just don’t get the correlation
is iphone 7 plus good? because idk if is it a goodphone
@onyx briar I'm on Pixel 2(smooth, extreme frame rate). Still my account got banned.Why?
@icy carbon GFX tools enables graphics that are not meant to exist. Extreme fps, 1080 resolution and sometimes higher
@coral tapir well if you got banned then how am i supposed to know because getting ban isnt a common knowdledge
@onyx briar For now you have to use default voice. Once classic voice is fixed, you can use that again
@normal fulcrum okay..
@coral tapir You have to file claim and wait for the reply. Reply may time may vary between days to weeks
Depends upon ticket traffic
@normal fulcrum Which is better and less laggy than their custom settings
@icy carbon well that app makes it more unfairr
@normal fulcrum It's been 2 weeks. Still no progress.
@icy carbon It depends on device. But I would recommend to use Smooth graphics and high frame rates. Extreme if your device has that settings. So you won't have frame drops
@coral tapir No one can help you here mate. You have to wait till devs contact you
@icy carbon smooth is definitely better tho because it doesnt have shadows which gave people with HD the unfairness
I don’t have an issue on it. I just don’t see how they say that GFX tool gives an unfair advantage while their smooth graphic is the one that provides more advantage as it doesn’t have shadows and enemies are more vulnerable to be seen
There's a temporary fix in the pinned messages section, @untold topaz.
GFX tools modify the game's files, which is a violation of the Terms of Service, @icy carbon.
@night cloak You modify the shadow in the game yourself
What are you talking about?
Permanent Invite Link: https://discord.gg/pubgm
@icy carbon there is no issue with gfx tool
But the issue is that cheat system detects change in game files and clearly gfx tool does that
@raw cliff report them in #discord with proofs
@raw cliffwell then sadly discord support cannot do anything
We don't receive reports for fake tournaments, @raw cliff.
@coral tapir my account also banned brother 😢😢😢 please help me
Yeah it doesn't show up..
Yea tge command doesn't works
"I got supplies"
Also Enemies Ahead too doesn't works
if ur quick chat commands doesnt work then select default voice in voice selection. if this doesnt work either, try repairing ur client
On mobile?
yes in mobile
@gleaming abyss does that actually fix it
Does repairing client works
How do you do that?
yes it does
Let's see..
I have no problem repairing it but damn does that hurts re organizing settings and picking up quick chats
@brazen coraltes it does
its the only option if u wanna fix things
@unreal yachtbug
Uff okay then i will repair it
👍
What Should i choose help please
To repai the marking i got supplies and enemies ahead mark
Please read this channel's pinned messages for further information, @jovial wolf:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
lonewolf
try changing voice first
to default
if that doesnt work, then try repairing client
@jovial wolf
It didn't solve the problem rip
Yea it works for the new voice but for aggressive voice when i press enemies ahead it says meter exceded to 800m and when i choose i got supplies it says aim and mark
I did set to default and repair
But in fact i am marking less then 100m and aiming and marking stuffs
maybe only one voice type is working in this update. i havent tried that myself yet
Try re-adding those quick chats
it's a bug oi wait for the patch if it hasn't come
@jovial wolfdid you repair client
Repairing?
Repairing it wouldn't fix the issue
Oh
Anyone getting ping issue ??
@crisp forge #chat
@wispy matrix check dm
Can I get banned for GFX Tool?
Yes.
@spring geyser yes
damn that's some bs
@gleaming abyss how is it not
Which is the same thing hackers do for hacking
@gleaming abyss but if it doesnt give you an advantage?
So the game's anti cheat system detects it as hacking
And its against game's terms of service
Please read the terms of service
@gleaming abyss why I am getting ping issue my network is stable
I am getting ping issue my pings are in between 70-80 & when enemy comes close or I drive it goes to 400 & 968
@crisp forgewhat is your average internet speed
Thats bug
Did you try repairing client
2 Mbps
Oh
@gleaming abyss yes but same problem
I get average 200 with 15Mbps
@gleaming abyss But I really just wanna play on balanced extreme cause all I can do rn is smooth extreme and its annoying
@spring geyserwell get a better device i guess because using gfx tool is against game's terms of service
@gleaming abyss repairing didn't fix it
I dont think any device can do balanced extreme
unless I get like s10 thats the only device better than what I have rn
@gleaming abyss I need to up my connection speed 🤔🤔 ?
@gleaming abyss but till now it's working well
@brazen coralthe i got supplies thing
After this update I got this problem
@gleaming abyss But why do people with better phones get advantage which everyone could get by just using gfx tool which is free
@crisp forge idk man cuz 2mbps should give terrible ping
@spring geyserbecause its against terms of service
It alters game's files
Hackers also alter files for hacking
@gleaming abyss What if I root my phone and make it think that its an s10 then used balanced extreme
So the anti cheat system considers it as a hack
@gleaming abyss now PUBG gonna cost me more money for internet than royal pass 😑
@spring geyseri wouldnt suggest that it wont get you banned but it can wreck your phone
Okay so I noticed that the supplies and enemies ahead commands don't work properly with the CLASSIC VOICE
@brazen coral yes
They only work with the default voice
Only with the default voice @gleaming abyss
But it works
@gleaming abyss what is the required speed for PUBG ?? 🤔
@brazen coral how much pings u getting ?
@gleaming abyss one more thing nearest server =better ping
@woeful yokethats obvious lol
😁
@brazen coral hmm
- there is no temporary fix to the ipad pro 11 inch glitch if ur 4 fingers + it wont work cause 3fingers + it moves
@crisp forge repair the game and restart the router maybe
2 mb download and upload is ancient technology
Your connection isn't all that impressive, @crisp forge. Perhaps that's the cause.
Device xiaomi note4x mido pubg mobile sooo much laggy 3/32
Why pubg doesn’t want to update it says no space and im having 18g of space
Could you provide a screenshot, @hazy bloom?
Used 46 from 64
Idk
But its on arabic
May be clear cache
Ok wait
Would you mind changing your device's language to English? That would be appreciated.
@hazy bloom Just restart your phone, it's that simple.
😂
Hey guys i'm new here so need your help with something
How may we be of assistance, @kindred elk?
Hello, I played in the new mode “survival mode until dawn” and I had the inscription: “the date has been changed and you were excluded”. I did not use third-party software, did not use game errors, etc. Please explain the reason for the ban and unban!
@night cloak
Please contact customer service for issues related to suspensions, thank you, @desert sky.
Well i've recently created a youtube channel and i was wondering where can i upload links for subscription😅need subscribers
I already contacted customer support when to wait for an answer?
Sorry, but advertising is prohibited in this server, @kindred elk.
A reply takes a day to a week, depending on ticket traffic, @desert sky.
Okay no problem @night cloak
My account is also banned waiting from 3 days
Not false message bro till now i didn't got any reply from customer care
Since 3 days
Since the re 2 update, i lost that "i got supplies" command. And my friends lost it too. I can't find it in the quick chat settings too. And also, i had to default the quick chat & it bugs me. U guys need to fix it if its a bug. And also, all the maps got deleted and i downloaded them again but the miranmar map doesn't load, the game says that the maps are compiling or something.. :(
I got supplies is there in a chat and in discussion menu
Go to settings in lobby u can find
What do you mean fair Sheth?? Since when is it fair to ban players that are playing with tgb? It's the official emulator why in the world would you make something then punish people who use it?
The IGN is "BarhamBzha" and got banned for no reason at all... No gfx no modification no nothing, clean install, played fine yesterday, now banned.
@gleaming abyss @jovial wolf @outer kite @brazen coral Use default voice for I got supplies and Enemies ahead. It will work perfectly fine
Cool will try it thanks
@jolly elbow i said i can't find it there. I tried
Hey
Lately I have been seeing this weird thing
In my game
Things aren't rendering like they used to before this update
@crisp forge Are you from India?
@gleaming abyss Lol. My mobile network's highes speed is 1.5 mbps and my ping is between 70 and 90 constantly
@vestal matrix same here no response from any one
I would be in lobby, my character will only have his head, that too bare head, even tho I have the wolf mask on, the ground & characters won't load in for a few seconds after dropping, has anyone else been experiencing these after the update? This never happened before
@vestal matrix where are u from
@modest plank yeah, this happened a lot since the update & i died cuz of it so much
@jolly flame Use default voice for I got supplies and enemies ahead. It will work perfectly fine
@jolly elbow @normal fulcrum please utilize #chat or #pubg-mobile for general chats
@modest plank That happens when internet is slowed down and game takes time to load the character.
@jolly elbow Middle East. This game is just horrible with this type of treatment. if it continues like that once Apex comes out on Mobile it'll be dead.
@vital sluice Why I'm seeing huge zombie heads while playing in classic?
@normal fulcrum network seems to be fine, it never happened before this update
@vestal matrix Kindly move to #chat if you don't require any more support
@modest plank did u switch devices recently? It might be because of a weaker device, idk
@jolly flame nope, exact same device & network
Can you provide me the screenshot of it @normal fulcrum ?
@vital sluice I tried but it disappeared before I can capture
Please refer to FAQ 2.9 in #481198147478224896 for further information, @jolly elbow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
But my mates told me don't shoot it or you'll get banned
@normal fulcrum I do need help with my account bro. I would like an answer as to why i got banned for 3650 days without any reason...
Could be some jumpscares. Do DM me a screenshot of you find it once.
Please read this channel's pinned messages for further information, @vestal matrix:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
@modest plank can u send a sc of it?
@vital sluice Yup sure. But will I get banned if I try to shoot it? They told me some got banned for shooting it
@jolly flame sure I'll do it next time I play the game
I'm not aware of it , @normal fulcrum.
@modest plank Before that, try repairing client
@vital sluice I wasn't too but it happened. I hope to see it again so I can share a sc
Sure.
G36C can only be found in bots?
Hi
@keen nexus Yup
henlo
@vital sluice i can delete map?
@modest plank try using the repair option in the starting screen
@normal fulcrum Are there screenshots?
@jolly elbow this is not the place for u to ask for unban btw
game devs dont look here
@finite sparrow Must be something new. I don't do client repair so I didn't knew.
@keen nexus Of what?
@haughty cypress then where
@normal fulcrum g36c
No one is replying in claim and in mail
I hope PUBG staff change Commando’s achievement color from purple to GOLD to motivate players to achieve it, its the most difficult achievement in the game and it share the same color with ( well liked) achievement 😦
i have no idea lol im not staff, and the discord server's staff are just ordinary people @jolly elbow
Maybe they can forward
@tepid harbor Color of items in game displays it's uniqueness. Purple means Legendary Item
they have no direct contact with devs @jolly elbow
@tepid harbor Hey, you have to contact customer support in game for any suggestions or feedbacks.
Where can I contact them please?
@finite sparrow. You would have to download it again once you delete.
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@keen nexus Sorry but I don't play Sanhok
@vital sluice Is there a G36C on a Vikendi?
No worries, game on!
@keen nexus For you it cannot be found laying around but the bots will randomly carry them. So maybe in future updates.
@night cloak You're hope? 😆
I'm.
el pancho
@night cloak So I can take this weapon from bots?
@keen nexus Exactly.
G36C is Vikendi Exclusive @normal fulcrum.
@night cloak It turns out that on Vikendi there are both SCAR and G36C?
@vital sluice Oohh.. Lol
@keen nexus For now yes, maybe they'll replace it when they officially put it there in the world.
thanks
Hi guys
Hey, how may I help you?
I have a problem don't know if it's general problem or it's just my game
Thanx dora
Please elaborate so we can get you a solution @hexed jasper
Guys why cant i play sanhok in quick match?
@dark crow It's random
@hexed jasper Yeah, send some screenshots.
@hexed jasper Did you face it only in Erangel? Did you try other maps? Does it happen all the time?
@hexed jasper I've been facing that issue since season 4. Terrain fails to render while driving. Half map renders while landing. Terrain renders everytime I change teammates while spectating. I've been sending reports in game with screenshots but no fix till now
@hexed jasper I face this issue near Georgopol Containers, Rozhok, Pochinki and Novo
Does repair fix this issue or it's no use @normal fulcrum
@hexed jasper Client repair? Doesn't fix. I did every possible thing and than gave up and play the game as it is
@normal fulcrum So it happens in Erangel only?
@hexed jasper You face it every time?
Bro thats not ok i had this problem after the new update @normal fulcrum
@night cloak Take a report of this ^^
@night cloak I face it on every game since season 4 update came in
are arcade matches available for Erangel map only?
Um goin to land in erangel now to see if it's everytime or just random failure
Can you both tell what devices you were using?
Note 5
@night cloak OnePlus 6T and LG v20
Alright. I'll send a report.
@dreamy marten No. You will get Sanhok map randomly
@night cloak thanx
@night cloak Hope this will be fixed. You're my lost hope
Hey, i play om MI PAD 4 (8") , there is a known touch bug, if u move finger very slow , cross jumps few pixels. Is there some fix for this bug ?
lol I can't guarantee but I'll let the community team know.
@night cloak I forgot I important thing to tell. While I face render Issue, I can pick up items through walls or containers and even shoot through them. But can't go through them
Understandable, it's a render issue.
Yup
?
@dim hollow Uuhhh??? 😥
@warped arrow Um can we see a screenshot?
What's that chicken doing @normal fulcrum
@night cloak no ,but there are videos about it, will send link
@dim hollow It's thinking about you. Is that thing bothering you?
@night cloak 😂
Nop I was just asking why is that thier
It's zombie mode with lot of surprises, so maybe you found one 🙂
@dim hollow You gotta win and you will get that chicken's dinner
@dim hollow You must be on roof of RPD if I'm not mistaken
@dim hollow Is there anything else I can help you with?
@night cloak RPD spawns at random location?
@normal fulcrum Yeah.
@night cloak That explains it. Thanks mate
No worries
Mostly it is at a same place
And other why thier is not Aug and the sub machine gun with 100 ammo in zombie mode @night cloak
Can the car glitch get fixed ?????????
I get stuck in the car
And then i cant do anything 😭
I have died to it 8 times now
😩
Your teammate can nade you out if it happens again, @hoary arrow. The issue has been reported from our side as well.
Galaxy S10 support balance+extreme fps???
Sss
@vital sluice HAs that glitch happened to many other people ?
then nade urself
@night cloak
I am just stuck in there
Lol
kindly do it, even if there is 1% chance of them reviewing ur report u should do it.
Hello, @hoary arrow!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Guys, is the G36C exactly in the game? I just can not find something from the bot
@keen nexus it'll be available in next update like 0.11.5
So I'm talking about bots
no i guess
@kind drift And this weapon can be found in them?
@keen nexus no
@kind drift I was told that only bots have it, as was the case with m762 😐
@normal fulcrumyes bro I am from India
I never saw one , so I thought there's nothing , maybe bots have it , you lucky if u get it @keen nexus
@hoary arrow Happened to me too
people are complaining about chinese events in the chinese ver ( they said its unrealistic )
well zombie mode isnt that realistic tho
we all know that no one in this world is even capable of lifting a minigun
The game wasn't made to replicate the real world.
the recoil is also simply to strong
well all the maps are literally from the real world and the guns too
You think the real world is only restricted to a few islands?
@night cloak My kd dropped from 23 to 18 😭
Cars don't fly in real world @onyx briar
jump in the air or used a ramp?
thats probably a ping
i sometimes exploit it to get out of enemy line and cross the bridge
because i found a way to activate the motorcycle and flies to the air
with a bug
I can't seem to get the latest zombie update from Google Play Store, it only shows the Vikendi update version for some reason
Is the update still rolling or sth?
Tried reinstalling the game to no avail
Have you tried clearing cache of play store, @tardy perch?
@tardy perch Is your Play Store up to date?
I am not able to get the I got Supplies quick chat in my settings.
Please read this channel's pinned messages for further information, @worn forum:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Thanks ArcNyte!
No worries!
SMH still can't open my account
Game is lagging so much after update!
@mortal patrol No information.
@mortal patrol There is no established ending on the event.
Thanks m friends @fervent grail @night cloak😍
Yup! Enjoy it while it lasts!
For mobile or TGB?
Can you provide screenshot?
okay
I can’t seem to find matches at all as a solo squad in FPP Na all day, this is getting on my nerves.
It is because number of players playing FPP is not much as compared to TPP, @night cloak. So that's the reason behind it so it will take longer than usual.
Oh! do you mean play store error.
ye
Make sure you have a stable connection
That error tends to happen to people downloading with mobile data
But yesterday was fine but today I’ve been waiting forever and still can’t find any matches for whole day , is it normal ?
Clearing data and cache of play store should fix it.
@night cloak is their no aur and the sub machine gun with 100 ammo on zombie mode
There is . It is called Minigun and it contains 200 rounds in a mag.
Why does the PUBG mobile say ‘coming soon’ on Ultra HD graphics on any mobile phone? @night cloak
Because it is currently not available for any device.
Thanks for the non existent support . I appreciate it.
If that's true then how come Yanrique from Youtube has it?
Could you specify which mode were you playing, @night cloak?
I’ve been trying to find matches in FPP , NA server as a solo squad for the whole day. It keeps saying ‘no matches found’.
I even selected all 4 maps
Perhaps there was barely any players playing FPP.
So it’s impossible for me to rank up in FPP? Cool thank you.
@night cloak what about my question
I did not say that.
You're the one jumping to conclusions.
Try different times when server is more active @night cloak
What is it, @dim hollow?
@dim hollow M249 is there, random though the tyrant and some zombies drop crate weapons
So there's a chance to get ot
Ultra HD Graphics is not available on any device yet, in PUBG Mobile? @night cloak
@night cloak As much as I know, cross server matching was introduced when season 5 started. It was said if a server won't have enough player, than after 50 seconds it will ask for cross server matching
why when i switch my portable closet in spawn island some of my outfit will dissapear and thats a bug
@night cloak Did you ever got cross server matching pop up?
now i can only play with pants
No not at all
Cross server matchmaking was removed due to lag issues.
Were you using the same pants in both closets, @onyx briar?
I am not sure, @woeful glade. Most likely not.
@dim hollow You will find m249 on killing tyrant and rare and random spawn of mini gun which can load upto 200 7.62 ammo. Most probably it spawn in RPD
??
Please select another username, @hazy bloom. Your previous one did not meet the requirements.
Yes.
Could you show me your storage?
Ok
@night cloak k thx
Try restarting your device.
Ok 1 min
@night cloak nope its not the same pants but completely different
Hm.
i hate that
Do you have different pants for every closet?
yes i only have 2 closet
Weird.
its a bug
Ok
well it doesnt occurs all the time @night cloak
It isn't that big of a bug, doesn't affect your gameplay.
@night cloak yes it affets me being a snake
wearing a black shirt or a bright naked body??
of course the black shirt
sigh.
@night cloak so yeah i want it fixed because it affect the extinction of snakes
SilverFoxToday at 6:40 PM
there are some people using voice hacks on voice
or bots i dont know
what is voice hacks @night cloak
they are loging mutiple accounts to defean us with loud weird indian songs
Just mute the users.
they are logging 20account within a sec
ohh
In-game or on this server?
on the sever
I don't hear anything.
@night cloak Please share a screenshot from next.
okay but how youll know they are making noise from a pic ?O.o
🤔
how to recover my data to international server again i enter vietnam version by mistake
You are unable to, @copper gull.
there message say if you are not vietnamie you will got ban
@forest onyx hey man XD ineed help too
Email support
IDK
The email service is discontinued, @forest onyx. You can contact customer service in-game.
You can't unlink your account, unfortunately.
Just change your password and enable 2FA.
If i close my Facebook account
So he cant open my acc in pubg anymore?
@night cloak
Technically, he can if he still has the password to your facebook account.
He changes everything i cant open my Facebook acc not him
I can open my pubgm acc from Twitter
Well, there's that.
Since he has control of your facebook account, he can log into your pubg account.
So they is nothing i can do?
any GM there i need help
@modern dagger What do you need help with?
@fervent grail im not abel to log in with my fb account in pubgmobile, it crashing all time when i log in with
What device are you using?
redmi note 5 pro
but other account working well, while log in with my facebook id game crashing all time
You should try clearing the cache and restarting your device first of all @modern dagger
Unfortunately, no, @boreal perch.
Ok thx for help
@modern dagger all Players pubg account connect with fb 😅. So FB server is crashing
@fervent grail i restarted my device, cleared cache and data also, even i reinstalled game
Do you think theres something wrong with your device?
@finite sparrow @fervent grail even i tried in 2 3 other device and it happen same,
@modern dagger you try repair option?
@finite sparrow i tried and if im using someone else's account it working fine but i f i login with my account game crashing
Relyan says theres a problem with the ability to log on to facebook through other devices.
@fervent grail any way to make it work again?
@modern dagger wait
@modern dagger Is your Facebook app up to date?
I’m not familiar with that kind of bug, so I won’t be that useful to you, sorry.
@normal fulcrum yeh it updated
I’ll try to find out about it though
@fervent grail thanks alot
@night cloak Do you know the solution?
@ArcNyte💙 now offline
I use Google Play Games to log in. So I'm not aware of FB issue as well
I use only google play
@normal fulcrum call logan
@tardy ocean Make sure youre connected to a stable connection.
Are you using wifi or data?
@tardy ocean, Do you know anything about "Connection time out"?
No
Okay!
@tardy ocean, Sometimes the wifi takes time to request data, That's what happens sometimes.
Okay
Just restart the game it works back.
I did
So about the anniversary 50 UC that all players are given, they're useless right? Except you buy at least anthoer 10 uc they can't be used? Am I wrong?
What is the problem, @normal fulcrum?
Hacker killed me.. Could not report him as my net got DC... But I have recorded the video
Yamrsj
Hello, @grand oxide!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Ohkies thanks
Can anyone help? I'm having performance issues since the update....
Isn't shotgun only available in the Arcade?
@night cloak no, in war mode
Oh I see.
How do i get those Crate cupons the ones which i can get the leon skin
I got 1.. but even after killing 200 zombies i haven't got more
How am i to unlock those stuff
facing lag issues, every time i am getting more than 150 ping, what i should i do
I am getting net speed of 4 to 5 mbps
It's either you have a slow connection or it's just lag on the server's side.
@night cloaki am facing this mostly every night, my ping goes over 300, during the day it stays at 150
Looks like it's your internet.
@night cloaki have 8 mbps connection, i will surely get 5 mbps
A 8mbps connection isn't all that impressive.
Now also i am getting 5mpbs, but my ping is above 150
@night cloakits highest in my location
Potato internet = Lag.
@night cloakis there any way to boost ping, so that i can get less than 100 as before
I am facing this recently
Connect to a stronger internet.
At least 15-20 mbps.
Remember Internet speed doesn't matter, but make sure nobody is using internet from the same router.
@ocean lava Yup
@night cloakno one uses except me
There are two issues after 0.11 Update. please fix it @lime juniper :
1- Classic voices "Enemies Ahead" And "i got supplies" are not working !
2- Some people hide their results but it's still visible to all
@night cloak The guy @modern dagger says his game crashes whenever he tries to log in using fb. He did everything from client repair to reinstall but nothing is helping him
see pinned message @lofty tinsel
@lofty tinselgo to settings and opem quick chat add i got supplies
@scarlet hamlet May I know your country name? The server you're trying connect?
@rocky echo You have to purchase
Pinned message fix it with new voice. I mean Classic voice not works
@night cloak
Country :india
Server:asia
@night cloak My mobile network has 1.5 mbps internet speed and my ping is between 60 and 90 always
@lofty tinsel Use default voice for now until classic voice bug is fixed
@scarlet hamlet Did you try using mobile data? Try to switch to mobile data and see the result.
So technically speaking, internet speed has nothing to do with ping. Ping means how quickly server responds to requests. And speed means how fast server transfers data
I didt have mobile data connection, have wifi connection only
In ping, ms stands for mili seconds. How much mili seconds It's taking to respond your request
@normal fulcrumyes
@scarlet hamlet Try changing network connection. I have 25 mbps wifi which gives ping of 150 to 200. My mobile network gives ping of 60 to 90.
Isn't it based on how fast your connection reacts?
@normal fulcrumis there any wifi settings
Not sure. You need to ask your ISP
@normal fulcrumok thanq
@scarlet hamlet Ask your ISP what's your download speed which is calculated in mb/s not mbps
@night cloak Nope. Mbps is browsing speed means buffering, loading websites and all while mb/s is actual download speed means how fast you can pull data from server. Mb/s is 8th part of mbps
@night cloak So 20 mbps internet pack will download your files at a speed of 2.5 mb/s. Game uses that speed at it needs to get data from server to app
happens :)
@night cloak So internet speed has very low role in ping
@night cloak Glad to be of some help 😊
No matter if internet is of 25Mbps or 100Mbps if it's not stable then boom.
like as for me i have 25 but ping i get 200ms like that. how fast reaction jitter and latency. .... 🤔 this things..
@rocky echo Kindly move to #chat
I an observing severe lag while I am driving cars in PUBG Mobile, is it a glitch, cause this has began since The Update .
@fervent grail Is there anyway you can forward this issue and door bug to community team?
Sure, I’ll see what I can do.
Thanks @fervent grail. Hope that both issues are fixed soon
Has this bug happened to you too?
@fervent grail Everyone. Even my mates complain. Specially while driving open UAZ. All open UAZ are glitched
hi, why is it that i cannot point on supplies and also point at enemies after the update?
I’ll need more info before I can send a report tho
im using the classic default voice
@tough grove Use default voice for both command and it will work fine
The supplies is currently bugged.
nani
Can anyone tell how to turn of shadows as it state in update notes where is that option
it doesnt..
Just a quick ask, If you use gfx tool you'll get banned right? ( i don't use it but I've seen comments abt it) 
@night cloak Yes you will get a permanent ban
so nothing can be done to go about this?
Oof, that's hard.
Can anyone tell if shadows turn off is implanted or not
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
@fervent grail What kinda info? Regarding bugs I mentioned?
👌🏻
Regarding the I got supplies
@fervent grail Oohh. Ok
@fervent grail
@fervent grail Yeah man, I have died to that car glitch 8 times, all my KD ruined 😭
@silk hamlet Wait a bit please Im currently finding out about it.
@hoary arrow Don't worry he will forward it to community team and hopefully it will be fixed real soon
And even doores dont open, people just backstab till you are able to open the door
@normal fulcrum @hoary arrow What devices are you using?
iPad Mini 4
@fervent grail np just ping me when u find
@fervent grail I have Oneplus 6T and LG v20
@silk hamlet Currently it is not available, its only available through GFX tools which is against TOS.
@fervent grail @normal fulcrum To prevent that car glitch use Dasia or buggies
@fervent grail Even Youtubers like Biubiu and Mortal have these issue and it's on YouTube
Whats your device @hoary arrow
But I saw in update notes that shadows can be removed now
under construction
iPad Mini 4 @fervent grail
@finite sparrow The cave isn’t available in mobile yet.
I dont why it's called a iPAD cause it is the same as a phone
@hoary arrow I face frame drops while driving. Car got stuck in bushes once 😑😑
Sorry guys I have to go
I have even got stuck in Cars
@fervent grail Thanks for the help mate. Bye
@hoary arrow Yea he understood
@fervent grail why? In last update i go inside the cave with a bug
Inside fully ready
@finite sparrow He's gone and someone already replied to your question. Scroll up
They might be working on it, the cave will be open soon !
I know
Might be after the next updates 😃
@finite sparrow So that's that mate. Wait for the update
Ok
@normal fulcrum Did you get stucked in the car and could do nothing not even look around.
Cause that's what happened to me when i changed car multiple times, and i was playing Solos so I was helpless 😭
@hoary arrow I understand that it might be frustrating to face such bugs or issues. If you encounter any kinds of bugs or technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.
Yeah, np
@night cloak so, last time i remember in patch or somewhere they said there is now option added to turn off shadows or turn off.. is they remove that thing i can't find in patch no where else.
Why doesn’t the I got supplies and the Enemies ahead for classic voice works?
Is it a known bug yet?
While I thought that 0.8 was the worst version of pubg in terms of Bugs. I was wrong 0.11 is the worst version. I'm not even able to enter in match every time I start a match. The loading screen gets stuck and I have to close the game and open the game again 😡 this is *****
@hexed owl Have you tried repairing client?
@exotic bluff Yeah it is a known bug, The Team would be working by their side, just give them some time.
@exotic bluff I understand that it might be frustrating to face such bugs or issues. If you encounter any kinds of bugs or technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.
Never faced that bug. I always enter match under 30 seconds in all modes
@exotic bluff Use default voice for now. Once bug it's fixed, you can use it again
@hexed owl It is your device or your internet issues bro
@normal fulcrum Does the normal one work?
You can reinstall the application and dont keep any apps running in the background, this would help you get a better experience
@exotic bluff Yes it does 😃
Yeah, If it doesn't help you can report the issue in game 😄
If you encounter any kinds of bugs or technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players.
Hello there I have been having major issues with the mic in this game and thought it was normal but I’m now realizing not everyone has this. Every time I turn on mic I have no directional sound in my headphones. I play on an iPad Pro 11”
@severe raptor wireless or wired one headphone
@severe raptor I understand that it might be frustrating to face such bugs or issues. If you encounter any kinds of bugs or technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.
Using gfx tool now will ban us?
@lilac moss Yeah, it's against TOS
Right ok
@glad harbor Yeah, it seems a lot stuff missing in game which were mentioned in patchnotes. No information when they'll be added.
They will fix it soon 😃
?
All the bugs and glitches .
The helper needs help
Was playing normally as I usually do, went home screen...(left the game in the background)...Opened again
And then I get "no response from server"
Restarted the phone
Repaired my client
Game loads to the lobby but gives the message "no response from server"
Help.
Um
As a suggetion you should once test your network
@hoary arrow u r literally copy pasting this
Lol ikr
Help first, then paste that XD
Ok lemme check my router
If not... I'll reinstall the game rip
@night cloak Internet issues cause that problem man
@night cloak hota hai...server problem
Yeah lemme check
Brb
@night cloak Whenever u get that message, turn off your data and turn it on again
Works always for me
I did that
@night cloak nice
Ok lemme try again
@willow dune I am trying to help ppl
But not by repeating the same para @hoary arrow
And try different connection
Dont use this Channel to chat, It is for Support @willow dune
Kindly check your DMS with @storm flume , @hoary arrow.
Also white was being right in letting you know not to continuously copy paste the same paragraph for every issue in the channel . That is definitely not the solution to every problem. Hope you can understand.
When next beta coming
I am sorry @vital sluice
And iOS??
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
@fading nova Stay Tuned on discord for the announcements
He already have direct messaged me. I am not sure why is it happening, @normal fulcrum.We will try to look for better solution.
@night cloak I need help.
Or anyone
What do you need help with?
I keep getting "no response from server"
My friend list shows "0/0"
I can still see the messages from global Chat
I can go to training mode and see people shoot like normal
I got that bug a while ago.
What I did was left the game open in background for a few minutes then opened it back up @night cloak
D:
I’d say just wait for the game to “refresh”
The same happens with me when I switch from wifi to mobile data
@fervent grail yep, exactly
@fervent grail Ok then
I'll let it keep refreshing
Rip
Or just restart the game
.
I restarted everything
I even repaired the client
Hi
It’s your internet
Hi
I even restarted my router
Any idea when the next patch is coming? Since a clean install of 0.11.0 I've had 2 crashes (to desktop) and countless issues with doors, auto pickup, lag (ping stuck at 900+ even it's normally 40-50) unresponsive controls, shots not registering, etc etc.
My device is a Galaxy s8, 4gb ram, Snapdragon 835. Even though I have a decent device I play at low graphics and still have all these issues...
There’s nothing wrong in it?
@vast lion wait next patch please
@limpid socket why
@hazy bloom how much free space do you have on your device?
@finite sparrow maybe bag?)
20g
@sharp star i am waiting. However, it seems that each update since December makes things worse instead of better...
🤷
@hazy bloom ok. That's not the issue then. iOS or Android?
iOS
Ok. I'm in Android, do I can't help. Sorry. Maybe check the pinned messages to see if it's covered there.
ok thx anyway
@vast lion there have been no news currently of patches being released, but don’t worry they will roll out soon.
@night cloak did your game load?
@limpid socket @night cloak @fervent grail Lol thanks, I just let it refresh for 30 seconds .... working now...Cheers ✌
Sweet:)
Yeah just like Chief said, let it refresh hehe
🤔
Cool.
@wispy matrix i DM you see
hmmm
Fix results shown even if its closed + fix the fpp rank symbol don’t show in your home profile near the name
Im conquerer in fpp but in my hompage ace because im ace in tpp
Please
@stoic iron this is lag, please wait next patch
If it was uc problem the company would patch it in 1.7 seconds 👍🏽
The game automatically shows your best stats when you visit your profile...but it often happens that it shows the staysbof server which you have never played in and have a really low rank.
It’s just a bug
@stoic iron ^
For me it does happen a several times
No it isn’t please check the top 100 in Europe Fpp profile and you will see its a bug with fpp players not just lag
@limpid socket
It always shows the tpp rank even if its lower
Can you give me your in game ID so that I can have a better look at the issue..
@stoic iron
Or the best option for you would be to use the repair option that is available in game @stoic iron
That would fix most of the bugs
Okay I’ll send private but check the top 100 we all fpp players suffer from this
Alright
Its not my device or id only its from the game server for all fpp
Whats the problem?
@stoic iron this is what it shows when I view tie profile
The problem is
Even if you are conquerer in fpp
The symbol of rank near your name will always be your highest rank in tpp
And all fpp players suffer from this
You can check all fpp top 100 in all regions as a prove
Click on main menu
@limpid socket
And see the symbol next to my name
Its ace
Okay hold on.
@night cloak Yw
@limpid socket
It’s just a visual bug
All fpp have the same problem check all top 100 in all regions
@vast lion are you sure that your galaxy s6 has snapdragon 835?
A bug that need to be fixed im conquerer why the tpp conquerer have the symbol and i dont? @fervent grail
@gleaming abyss I must have mistyped. I have a galaxy s8.
Oh ok
Yep, that’s right....it is a bug
With every new update theres gonna new bugs, I’m sure that the PUBGM developers are working hard to fix most of what they can. Its best to be patient @stoic iron :)
Patience worked last time😉
@stoic iron please refer to #481198147478224896 5.2 to report such bugs
Hello, !
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
I reported the bug and a bot answered me because its not a uc payment problem
And the bot says press repair on home screen lol
Did you?
Its a server bug not a device @limpid socket confirmed it
Ah well, not much that can be done about it at the moment.
Wait new patch
Or play against cheaters in tpp😂
🤷🏻♂️
All this game needs is better costumer service
Spend some money and employee a human to answer
See hitbox of the car😅
@weak dock wait for 1.7GB ya uninstall pubgm then reinstall pubgm
Lucky shop available for nepal too right
but im not getting where to find there ia no button in main menu shop.
Wait i try
oh got it myself. i was clicking on crate where i wnqted to click shop.
my brain = trash 🚮 rightnow
Hi
henlo
@finite sparrow
Don't spam images here, it's a support channel
How these photos spom?
@finite sparrow ya india, nepal, Maldives etc...
Fix hidden carrier results glitch PUBG! 🙄
@vague onyx how spam?
@frigid terrace its not glitch. u can choose to hide ur results in game settings in general head