#questions

1 messages · Page 357 of 1

normal fulcrum
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@languid citrus If you have tried everything and nothing works than send report in game and wait for the fix

languid citrus
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Need a teammate ti try

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@normal fulcrum k

opaque beacon
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So I bought the re2 voucher for pubg mobile and I can not claim my ticket for the outfit I see a very fast use button show but then disappears how do I fix this?

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Anyone else have this problem

vague onyx
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@opaque beacon
You will be able to use that voucher to claim your reward once it's available, it should be available in the next 5 days and you will get a notification in game for it ofc

crisp forge
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Anyone getting ping issue ??

opaque beacon
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Ty

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Was wondering why the time was up to getting them an still nothing so I was like ugh smh well maybe it's a problem but it's a timely issue so ima wait ty

frigid crest
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@Karan u there?

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@flint garnet u there?

night cloak
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What's the issue?

midnight hemlock
night cloak
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How can I get the content creator role?

storm flumeBOT
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Please refer to FAQ 7.2 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

midnight hemlock
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I already did that nothing happened? @night cloak

night cloak
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Restart your discord.

midnight hemlock
night cloak
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You're looking at the channel right now.

storm flumeBOT
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Please refer to FAQ 7.5 in #481198147478224896 for further information, @midnight hemlock. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

storm flumeBOT
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Hello, @midnight hemlock!

Please send your custom room details in the format as described in #matches privately to a moderator or an administrator for review. After approval, your custom room details will be announced for you.

icy carbon
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Anyone else has issue with the auto door opening?

night cloak
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@icy carbon What's wrong? Can you be more specific?

serene lantern
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Doors don't open for like 3-4 seconds

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Happens very frequently

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Died once because of that

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@night cloak

storm flumeBOT
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Hello, @serene lantern!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

serene lantern
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Yes, if I didn't get an automated response and nothing else every time I report something.

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If I could see one stable pubgm update, my life will be complete

normal fulcrum
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@night cloak That door issue is with everyone. Even YT streamers face issue while live streams

grim raven
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Bug where you can't mark items for friends. It's a bug for EVERYONE

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Bug where auto open doesn't open doors.

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Bug where after you're done with game it doesn't load

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You make 70 million+ per month but all you can do is update the shop and bring an unstable update. Nice.

night cloak
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You can solve the first one.

normal fulcrum
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@grim raven Use default voice for enemies ahead and I got supplies.

grim raven
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tf lol

normal fulcrum
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@grim raven 3rd issue you mentioned. Guess you're the 1st to face it after latest update

untold topaz
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When r the devs planning to fix the bug

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Its very hard to play on ipad with half area disabled

night cloak
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Could you elaborate?

untold topaz
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Ipad pro 2018

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11 inch the display is not full screen

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Gameplay comes like the 10.5 inch its very bad hard to play devs just keep updating the game and not fixing the bug

coral tapir
untold topaz
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@night cloak

steep latch
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How do I unlink gamecentre on my profile

lean prawn
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Soo my friend just got a bug

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He was lagging and then this happened

onyx briar
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still waiting for the bug fix for i got supplies

lean prawn
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The i got supplies button is in quick chat settings @onyx briar

onyx briar
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@lean prawn i mean the one for classic voice not default voice

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it just cant mark anything

lean prawn
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Well about that idk

normal fulcrum
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@steep latch Once linked, you cannot unlink an account

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@onyx briar Use default voice in quick chat for I got supplies and enemies ahead

onyx briar
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but i dont like the default one

icy carbon
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How is it fair that smooth has no shadow and gains more advantage but GFX tool isn’t allowed?

onyx briar
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@icy carbon well the developers are probably gonna say
well thats our game either you play it or you quit it

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thats what i think will happen

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and go get a new phone that can play HD and high frame rate @icy carbon

icy carbon
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I’m on iPhone 7 Plus and I’m fine but I just don’t get the correlation

onyx briar
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is iphone 7 plus good? because idk if is it a goodphone

coral tapir
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@onyx briar I'm on Pixel 2(smooth, extreme frame rate). Still my account got banned.Why?

normal fulcrum
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@icy carbon GFX tools enables graphics that are not meant to exist. Extreme fps, 1080 resolution and sometimes higher

onyx briar
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@coral tapir well if you got banned then how am i supposed to know because getting ban isnt a common knowdledge

normal fulcrum
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@onyx briar For now you have to use default voice. Once classic voice is fixed, you can use that again

onyx briar
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@normal fulcrum okay..

normal fulcrum
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@coral tapir You have to file claim and wait for the reply. Reply may time may vary between days to weeks

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Depends upon ticket traffic

icy carbon
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@normal fulcrum Which is better and less laggy than their custom settings

onyx briar
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@icy carbon well that app makes it more unfairr

coral tapir
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@normal fulcrum It's been 2 weeks. Still no progress.

normal fulcrum
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@icy carbon It depends on device. But I would recommend to use Smooth graphics and high frame rates. Extreme if your device has that settings. So you won't have frame drops

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@coral tapir No one can help you here mate. You have to wait till devs contact you

onyx briar
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@icy carbon smooth is definitely better tho because it doesnt have shadows which gave people with HD the unfairness

icy carbon
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I don’t have an issue on it. I just don’t see how they say that GFX tool gives an unfair advantage while their smooth graphic is the one that provides more advantage as it doesn’t have shadows and enemies are more vulnerable to be seen

night cloak
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There's a temporary fix in the pinned messages section, @untold topaz.

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GFX tools modify the game's files, which is a violation of the Terms of Service, @icy carbon.

icy carbon
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@night cloak You modify the shadow in the game yourself

night cloak
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What are you talking about?

storm flumeBOT
gleaming abyss
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@icy carbon there is no issue with gfx tool

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But the issue is that cheat system detects change in game files and clearly gfx tool does that

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@raw cliff report them in #discord with proofs

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@raw cliffwell then sadly discord support cannot do anything

night cloak
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We don't receive reports for fake tournaments, @raw cliff.

brazen coral
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The I got supplies command doesn't work properly

kindred tree
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@coral tapir my account also banned brother 😢😢😢 please help me

outer kite
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Yeah it doesn't show up..

jovial wolf
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Yea tge command doesn't works

outer kite
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"I got supplies"

jovial wolf
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Also Enemies Ahead too doesn't works

gleaming abyss
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@jovial wolf @brazen coral @outer kite

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Repair your clients

wispy matrix
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if ur quick chat commands doesnt work then select default voice in voice selection. if this doesnt work either, try repairing ur client

outer kite
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On mobile?

wispy matrix
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yes in mobile

brazen coral
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@gleaming abyss does that actually fix it

jovial wolf
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Does repairing client works

outer kite
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How do you do that?

wispy matrix
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yes it does

outer kite
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Oh

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Repair option

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I see

brazen coral
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Let's see..

jovial wolf
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I have no problem repairing it but damn does that hurts re organizing settings and picking up quick chats

gleaming abyss
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@brazen coraltes it does

wispy matrix
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its the only option if u wanna fix things

unreal yacht
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whats this?

gleaming abyss
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@unreal yachtbug

wispy matrix
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bugs

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report them in game itself

jovial wolf
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Uff okay then i will repair it

gleaming abyss
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👍

jovial wolf
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What Should i choose help please

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To repai the marking i got supplies and enemies ahead mark

storm flumeBOT
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Please read this channel's pinned messages for further information, @jovial wolf:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
wispy matrix
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lonewolf

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try changing voice first

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to default

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if that doesnt work, then try repairing client

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@jovial wolf

outer kite
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It didn't solve the problem rip

jovial wolf
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Yea it works for the new voice but for aggressive voice when i press enemies ahead it says meter exceded to 800m and when i choose i got supplies it says aim and mark

outer kite
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I did set to default and repair

jovial wolf
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But in fact i am marking less then 100m and aiming and marking stuffs

wispy matrix
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maybe only one voice type is working in this update. i havent tried that myself yet

grizzled lark
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Try re-adding those quick chats

jovial wolf
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This needs to get fixed

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I did

lean crescent
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it's a bug oi wait for the patch if it hasn't come

gleaming abyss
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@jovial wolfdid you repair client

jovial wolf
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Uff now have to wait again for months for small bugs

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It doesn't work

gleaming abyss
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Repairing?

jovial wolf
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Repairing it wouldn't fix the issue

gleaming abyss
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@jovial wolfit does

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It did for me @jovial wolf

outer kite
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It didn't

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For me

gleaming abyss
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Oh

urban holly
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not exactly bug but it says 2018 copyright

crisp forge
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Anyone getting ping issue ??

gleaming abyss
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@crisp forge #chat

dim hollow
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@wispy matrix check dm

spring geyser
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Can I get banned for GFX Tool?

lime juniper
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Yes.

crisp forge
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@spring geyser yes

spring geyser
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damn that's some bs

gleaming abyss
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@spring geyserits not

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Gfx tool alters game files

spring geyser
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@gleaming abyss how is it not

gleaming abyss
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Which is the same thing hackers do for hacking

spring geyser
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@gleaming abyss but if it doesnt give you an advantage?

gleaming abyss
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So the game's anti cheat system detects it as hacking

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And its against game's terms of service

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Please read the terms of service

crisp forge
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@gleaming abyss why I am getting ping issue my network is stable

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I am getting ping issue my pings are in between 70-80 & when enemy comes close or I drive it goes to 400 & 968

gleaming abyss
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@crisp forgewhat is your average internet speed

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Thats bug

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Did you try repairing client

crisp forge
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2 Mbps

gleaming abyss
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Oh

crisp forge
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@gleaming abyss yes but same problem

gleaming abyss
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I get average 200 with 15Mbps

spring geyser
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@gleaming abyss But I really just wanna play on balanced extreme cause all I can do rn is smooth extreme and its annoying

gleaming abyss
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@spring geyserwell get a better device i guess because using gfx tool is against game's terms of service

brazen coral
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@gleaming abyss repairing didn't fix it

spring geyser
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I dont think any device can do balanced extreme

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unless I get like s10 thats the only device better than what I have rn

crisp forge
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@gleaming abyss I need to up my connection speed 🤔🤔 ?

gleaming abyss
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@spring geysernew flagships can

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@crisp forgei think so

crisp forge
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@gleaming abyss but till now it's working well

gleaming abyss
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@brazen coralthe i got supplies thing

crisp forge
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After this update I got this problem

spring geyser
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@gleaming abyss But why do people with better phones get advantage which everyone could get by just using gfx tool which is free

gleaming abyss
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@crisp forge idk man cuz 2mbps should give terrible ping

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@spring geyserbecause its against terms of service

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It alters game's files

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Hackers also alter files for hacking

spring geyser
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@gleaming abyss What if I root my phone and make it think that its an s10 then used balanced extreme

gleaming abyss
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So the anti cheat system considers it as a hack

crisp forge
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@gleaming abyss now PUBG gonna cost me more money for internet than royal pass 😑

gleaming abyss
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@spring geyseri wouldnt suggest that it wont get you banned but it can wreck your phone

brazen coral
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Okay so I noticed that the supplies and enemies ahead commands don't work properly with the CLASSIC VOICE

crisp forge
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@brazen coral yes

brazen coral
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They only work with the default voice

gleaming abyss
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Hmm

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So its working now? @brazen coral

brazen coral
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Only with the default voice @gleaming abyss

gleaming abyss
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But it works

crisp forge
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@gleaming abyss what is the required speed for PUBG ?? 🤔

gleaming abyss
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@crisp forgethere is no required speed

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Better internet=better ping

brazen coral
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Yeah

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I play on 1mbps wifi

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The ping must be low so you don't lag

crisp forge
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@brazen coral how much pings u getting ?

woeful yoke
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@gleaming abyss one more thing nearest server =better ping

brazen coral
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100-300 @crisp forge

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But sometimes gets up to 950

gleaming abyss
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@woeful yokethats obvious lol

woeful yoke
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😁

crisp forge
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@brazen coral hmm

brazen coral
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It's all about ping

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Not the download/upload speed

untold topaz
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  • there is no temporary fix to the ipad pro 11 inch glitch if ur 4 fingers + it wont work cause 3fingers + it moves
crisp forge
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when enemy comes close or I drive it goes to 400 & 968

brazen coral
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@crisp forge repair the game and restart the router maybe

haughty cypress
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2 mb download and upload is ancient technology

night cloak
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Your connection isn't all that impressive, @crisp forge. Perhaps that's the cause.

crimson sentinel
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Device xiaomi note4x mido pubg mobile sooo much laggy 3/32

hazy bloom
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Why pubg doesn’t want to update it says no space and im having 18g of space

night cloak
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Could you provide a screenshot, @hazy bloom?

hazy bloom
night cloak
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As in, why can't it update?

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Could you provide a screenshot of the error?

hazy bloom
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Idk

outer kite
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Try updating again and if it doesn't update take screenshot

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At that point

hazy bloom
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But its on arabic

outer kite
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May be clear cache

hazy bloom
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Ok wait

outer kite
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Well you can translate

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Even if on arabic

night cloak
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Would you mind changing your device's language to English? That would be appreciated.

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@hazy bloom Just restart your phone, it's that simple.

hazy bloom
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Omg i change the language to eng and the game is updating

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Wtf??

dim hollow
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😂

kindred elk
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Hey guys i'm new here so need your help with something

night cloak
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How may we be of assistance, @kindred elk?

desert sky
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Hello, I played in the new mode “survival mode until dawn” and I had the inscription: “the date has been changed and you were excluded”. I did not use third-party software, did not use game errors, etc. Please explain the reason for the ban and unban!

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@night cloak

night cloak
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Please contact customer service for issues related to suspensions, thank you, @desert sky.

kindred elk
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Well i've recently created a youtube channel and i was wondering where can i upload links for subscription😅need subscribers

desert sky
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I already contacted customer support when to wait for an answer?

night cloak
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Sorry, but advertising is prohibited in this server, @kindred elk.

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A reply takes a day to a week, depending on ticket traffic, @desert sky.

kindred elk
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Okay no problem @night cloak

jolly elbow
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My account is also banned waiting from 3 days

night cloak
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There is no need for false answers.

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All bans issued are fair.

jolly elbow
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Not false message bro till now i didn't got any reply from customer care

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Since 3 days

jolly flame
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Since the re 2 update, i lost that "i got supplies" command. And my friends lost it too. I can't find it in the quick chat settings too. And also, i had to default the quick chat & it bugs me. U guys need to fix it if its a bug. And also, all the maps got deleted and i downloaded them again but the miranmar map doesn't load, the game says that the maps are compiling or something.. :(

jolly elbow
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I got supplies is there in a chat and in discussion menu

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Go to settings in lobby u can find

vestal matrix
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What do you mean fair Sheth?? Since when is it fair to ban players that are playing with tgb? It's the official emulator why in the world would you make something then punish people who use it?
The IGN is "BarhamBzha" and got banned for no reason at all... No gfx no modification no nothing, clean install, played fine yesterday, now banned.

normal fulcrum
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@gleaming abyss @jovial wolf @outer kite @brazen coral Use default voice for I got supplies and Enemies ahead. It will work perfectly fine

outer kite
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Cool will try it thanks

jolly flame
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@jolly elbow i said i can't find it there. I tried

modest plank
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Hey

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Lately I have been seeing this weird thing

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In my game

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Things aren't rendering like they used to before this update

normal fulcrum
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@crisp forge Are you from India?

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@gleaming abyss Lol. My mobile network's highes speed is 1.5 mbps and my ping is between 70 and 90 constantly

jolly elbow
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@vestal matrix same here no response from any one

modest plank
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I would be in lobby, my character will only have his head, that too bare head, even tho I have the wolf mask on, the ground & characters won't load in for a few seconds after dropping, has anyone else been experiencing these after the update? This never happened before

jolly elbow
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@vestal matrix where are u from

jolly flame
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@modest plank yeah, this happened a lot since the update & i died cuz of it so much

normal fulcrum
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@jolly flame Use default voice for I got supplies and enemies ahead. It will work perfectly fine

modest plank
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@jolly elbow @normal fulcrum please utilize #chat or #pubg-mobile for general chats

normal fulcrum
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@modest plank That happens when internet is slowed down and game takes time to load the character.

vestal matrix
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@jolly elbow Middle East. This game is just horrible with this type of treatment. if it continues like that once Apex comes out on Mobile it'll be dead.

normal fulcrum
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@vital sluice Why I'm seeing huge zombie heads while playing in classic?

modest plank
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@normal fulcrum network seems to be fine, it never happened before this update

normal fulcrum
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@vestal matrix Kindly move to #chat if you don't require any more support

jolly flame
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@modest plank did u switch devices recently? It might be because of a weaker device, idk

modest plank
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@jolly flame nope, exact same device & network

vital sluice
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Can you provide me the screenshot of it @normal fulcrum ?

normal fulcrum
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@vital sluice I tried but it disappeared before I can capture

storm flumeBOT
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Please refer to FAQ 2.9 in #481198147478224896 for further information, @jolly elbow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

normal fulcrum
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But my mates told me don't shoot it or you'll get banned

vestal matrix
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@normal fulcrum I do need help with my account bro. I would like an answer as to why i got banned for 3650 days without any reason...

vital sluice
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Could be some jumpscares. Do DM me a screenshot of you find it once.

storm flumeBOT
#

Please read this channel's pinned messages for further information, @vestal matrix:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
jolly flame
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@modest plank can u send a sc of it?

normal fulcrum
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@vital sluice Yup sure. But will I get banned if I try to shoot it? They told me some got banned for shooting it

modest plank
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@jolly flame sure I'll do it next time I play the game

vital sluice
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I'm not aware of it , @normal fulcrum.

normal fulcrum
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@modest plank Before that, try repairing client

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@vital sluice I wasn't too but it happened. I hope to see it again so I can share a sc

vital sluice
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Sure.

modest plank
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@normal fulcrum okay

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I'll have to redo my controls again ooof

keen nexus
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G36C can only be found in bots?

finite sparrow
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Hi

normal fulcrum
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@keen nexus Yup

wispy matrix
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henlo

finite sparrow
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@vital sluice i can delete map?

normal fulcrum
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@modest plank Talking about client repair?

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@finite sparrow No you can't

finite sparrow
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What is this?

jolly flame
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@modest plank try using the repair option in the starting screen

keen nexus
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@normal fulcrum Are there screenshots?

haughty cypress
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@jolly elbow this is not the place for u to ask for unban btw

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game devs dont look here

normal fulcrum
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@finite sparrow Must be something new. I don't do client repair so I didn't knew.

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@keen nexus Of what?

jolly elbow
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@haughty cypress then where

keen nexus
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@normal fulcrum g36c

jolly elbow
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No one is replying in claim and in mail

tepid harbor
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I hope PUBG staff change Commando’s achievement color from purple to GOLD to motivate players to achieve it, its the most difficult achievement in the game and it share the same color with ( well liked) achievement 😦

haughty cypress
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i have no idea lol im not staff, and the discord server's staff are just ordinary people @jolly elbow

jolly elbow
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Maybe they can forward

normal fulcrum
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@tepid harbor Color of items in game displays it's uniqueness. Purple means Legendary Item

haughty cypress
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they have no direct contact with devs @jolly elbow

night cloak
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@tepid harbor Hey, you have to contact customer support in game for any suggestions or feedbacks.

tepid harbor
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Where can I contact them please?

vital sluice
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@finite sparrow. You would have to download it again once you delete.

storm flumeBOT
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You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

normal fulcrum
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@keen nexus Sorry but I don't play Sanhok

tepid harbor
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Thanks, I appreciate that

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@normal fulcrum @night cloak 🙏

keen nexus
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@vital sluice Is there a G36C on a Vikendi?

night cloak
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No worries, game on!

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@keen nexus For you it cannot be found laying around but the bots will randomly carry them. So maybe in future updates.

normal fulcrum
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@night cloak You're hope? 😆

night cloak
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I'm.

wispy matrix
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el pancho

keen nexus
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@night cloak So I can take this weapon from bots?

normal fulcrum
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I thought G36C was only for Sanhok

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@keen nexus Yes you can

night cloak
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@keen nexus Exactly.

vital sluice
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G36C is Vikendi Exclusive @normal fulcrum.

keen nexus
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@night cloak It turns out that on Vikendi there are both SCAR and G36C?

normal fulcrum
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@vital sluice Oohh.. Lol

night cloak
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@keen nexus For now yes, maybe they'll replace it when they officially put it there in the world.

keen nexus
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thanks

hexed jasper
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Hi guys

limpid socket
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Hey, how may I help you?

hexed jasper
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I have a problem don't know if it's general problem or it's just my game

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Thanx dora

limpid socket
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Please elaborate so we can get you a solution @hexed jasper

hexed jasper
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Some parts of erangel map doesn't load on my game

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I can send some screenshots

dark crow
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Guys why cant i play sanhok in quick match?

normal fulcrum
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@dark crow It's random

night cloak
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@hexed jasper Yeah, send some screenshots.

dark crow
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I have played so many

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Cant seem to get grt any

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Get*

dark crow
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Not even miramar

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Bruh reset your game dude

night cloak
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@hexed jasper Did you face it only in Erangel? Did you try other maps? Does it happen all the time?

normal fulcrum
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@hexed jasper I've been facing that issue since season 4. Terrain fails to render while driving. Half map renders while landing. Terrain renders everytime I change teammates while spectating. I've been sending reports in game with screenshots but no fix till now

hexed jasper
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Only erangel North of the rever

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In game report not a great help

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So i came here

normal fulcrum
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@hexed jasper I face this issue near Georgopol Containers, Rozhok, Pochinki and Novo

hexed jasper
#

Does repair fix this issue or it's no use @normal fulcrum

normal fulcrum
#

@hexed jasper Client repair? Doesn't fix. I did every possible thing and than gave up and play the game as it is

night cloak
#

@normal fulcrum So it happens in Erangel only?

#

@hexed jasper You face it every time?

hexed jasper
#

Bro thats not ok i had this problem after the new update @normal fulcrum

normal fulcrum
#

@night cloak Yes Erangle only. All other maps are working great

night cloak
#

@night cloak Take a report of this ^^

normal fulcrum
#

@night cloak I face it on every game since season 4 update came in

dreamy marten
#

are arcade matches available for Erangel map only?

hexed jasper
#

Um goin to land in erangel now to see if it's everytime or just random failure

night cloak
#

Can you both tell what devices you were using?

hexed jasper
#

Note 5

normal fulcrum
#

@night cloak OnePlus 6T and LG v20

night cloak
#

Alright. I'll send a report.

normal fulcrum
#

@dreamy marten No. You will get Sanhok map randomly

hexed jasper
#

@night cloak thanx

normal fulcrum
#

@night cloak Hope this will be fixed. You're my lost hope

warped arrow
#

Hey, i play om MI PAD 4 (8") , there is a known touch bug, if u move finger very slow , cross jumps few pixels. Is there some fix for this bug ?

night cloak
#

lol I can't guarantee but I'll let the community team know.

normal fulcrum
#

@night cloak I forgot I important thing to tell. While I face render Issue, I can pick up items through walls or containers and even shoot through them. But can't go through them

night cloak
#

Understandable, it's a render issue.

normal fulcrum
#

Yup

dim hollow
normal fulcrum
#

@dim hollow Uuhhh??? 😥

night cloak
#

@warped arrow Um can we see a screenshot?

dim hollow
#

What's that chicken doing @normal fulcrum

warped arrow
#

@night cloak no ,but there are videos about it, will send link

night cloak
#

@dim hollow It's thinking about you. Is that thing bothering you?

normal fulcrum
#

@night cloak 😂

dim hollow
#

Nop I was just asking why is that thier

night cloak
#

It's zombie mode with lot of surprises, so maybe you found one 🙂

normal fulcrum
#

@dim hollow You gotta win and you will get that chicken's dinner

#

@dim hollow You must be on roof of RPD if I'm not mistaken

dim hollow
#

I didn't get pan other wise I would have maken without winning

#

Yes

night cloak
#

@dim hollow Is there anything else I can help you with?

normal fulcrum
#

@night cloak RPD spawns at random location?

night cloak
#

@normal fulcrum Yeah.

normal fulcrum
#

@night cloak That explains it. Thanks mate

night cloak
#

No worries

dim hollow
#

Mostly it is at a same place

#

And other why thier is not Aug and the sub machine gun with 100 ammo in zombie mode @night cloak

hoary arrow
#

Can the car glitch get fixed ?????????

#

I get stuck in the car

#

And then i cant do anything 😭

#

I have died to it 8 times now

#

😩

vital sluice
#

Your teammate can nade you out if it happens again, @hoary arrow. The issue has been reported from our side as well.

weary cosmos
#

Galaxy S10 support balance+extreme fps???

hoary arrow
#

@vital sluice I play Solos

#

I can do nothing 😭

warped arrow
#

Sss

hoary arrow
#

@vital sluice HAs that glitch happened to many other people ?

wispy matrix
#

then nade urself

hoary arrow
#

@weary cosmos Yeah man

#

@wispy matrix I can do nothing

warped arrow
#

@night cloak

hoary arrow
#

I am just stuck in there

wispy matrix
#

#

have u reported that bug ingame?

hoary arrow
#

Not yet

#

Before i could SS that some one headshot me 😭

dim hollow
#

Lol

wispy matrix
#

kindly do it, even if there is 1% chance of them reviewing ur report u should do it.

storm flumeBOT
#

Hello, @hoary arrow!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

keen nexus
#

Guys, is the G36C exactly in the game? I just can not find something from the bot

kind drift
#

@keen nexus it'll be available in next update like 0.11.5

keen nexus
#

So I'm talking about bots

wispy matrix
#

no i guess

keen nexus
#

@kind drift And this weapon can be found in them?

kind drift
#

@keen nexus no

keen nexus
#

@kind drift I was told that only bots have it, as was the case with m762 😐

crisp forge
#

@normal fulcrumyes bro I am from India

kind drift
#

I never saw one , so I thought there's nothing , maybe bots have it , you lucky if u get it @keen nexus

night cloak
#

@hoary arrow Happened to me too

onyx briar
#

people are complaining about chinese events in the chinese ver ( they said its unrealistic )
well zombie mode isnt that realistic tho

#

we all know that no one in this world is even capable of lifting a minigun

night cloak
#

The game wasn't made to replicate the real world.

onyx briar
#

the recoil is also simply to strong

#

well all the maps are literally from the real world and the guns too

night cloak
#

You think the real world is only restricted to a few islands?

hoary arrow
#

@night cloak My kd dropped from 23 to 18 😭

night cloak
#

Cars don't fly in real world @onyx briar

onyx briar
#

@night cloak they dont fly in pubg too

#

wait.. is that possible?

night cloak
#

Why does my bike jump into the air driving at 50kmh

#

🤔

#

Pretty realistic

onyx briar
#

jump in the air or used a ramp?

night cloak
#

Randomly

#

😶

onyx briar
#

thats probably a ping

#

i sometimes exploit it to get out of enemy line and cross the bridge

#

because i found a way to activate the motorcycle and flies to the air

#

with a bug

tardy perch
#

I can't seem to get the latest zombie update from Google Play Store, it only shows the Vikendi update version for some reason

#

Is the update still rolling or sth?

#

Tried reinstalling the game to no avail

night cloak
#

Have you tried clearing cache of play store, @tardy perch?

normal fulcrum
#

@tardy perch Is your Play Store up to date?

worn forum
#

I am not able to get the I got Supplies quick chat in my settings.

storm flumeBOT
#

Please read this channel's pinned messages for further information, @worn forum:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
worn forum
#

Thanks ArcNyte!

night cloak
#

No worries!

jaunty wind
#

SMH still can't open my account

devout ember
#

Game is lagging so much after update!

mortal patrol
#

when is end zombie mod?

#

@night cloak do u know?

night cloak
#

@mortal patrol No information.

fervent grail
#

@mortal patrol There is no established ending on the event.

mortal patrol
#

Thanks m friends @fervent grail @night cloak😍

fervent grail
#

Yup! Enjoy it while it lasts!

mortal patrol
#

What is the errror code -1

#

I'm getting an "already installed" error.

#

for mobile

night cloak
#

For mobile or TGB?

mortal patrol
#

mobile

#

😀

night cloak
#

Can you provide screenshot?

mortal patrol
#

okay

night cloak
#

I can’t seem to find matches at all as a solo squad in FPP Na all day, this is getting on my nerves.

mortal patrol
#

error code -1

night cloak
#

It is because number of players playing FPP is not much as compared to TPP, @night cloak. So that's the reason behind it so it will take longer than usual.

#

Oh! do you mean play store error.

mortal patrol
#

ye

fervent grail
#

Make sure you have a stable connection

#

That error tends to happen to people downloading with mobile data

night cloak
#

But yesterday was fine but today I’ve been waiting forever and still can’t find any matches for whole day , is it normal ?

#

Clearing data and cache of play store should fix it.

dim hollow
#

@night cloak is their no aur and the sub machine gun with 100 ammo on zombie mode

night cloak
#

There is . It is called Minigun and it contains 200 rounds in a mag.

dim hollow
#

Not that the one with 100 ammo in classic match

#

And the aug

woeful glade
#

Why does the PUBG mobile say ‘coming soon’ on Ultra HD graphics on any mobile phone? @night cloak

night cloak
#

Because it is currently not available for any device.

#

Thanks for the non existent support . I appreciate it.

#

If that's true then how come Yanrique from Youtube has it?

#

Could you specify which mode were you playing, @night cloak?

#

I’ve been trying to find matches in FPP , NA server as a solo squad for the whole day. It keeps saying ‘no matches found’.

#

I even selected all 4 maps

#

Perhaps there was barely any players playing FPP.

#

So it’s impossible for me to rank up in FPP? Cool thank you.

dim hollow
#

@night cloak what about my question

night cloak
#

I did not say that.

#

You're the one jumping to conclusions.

#

Try different times when server is more active @night cloak

#

What is it, @dim hollow?

#

@dim hollow M249 is there, random though the tyrant and some zombies drop crate weapons

#

So there's a chance to get ot

woeful glade
#

Ultra HD Graphics is not available on any device yet, in PUBG Mobile? @night cloak

normal fulcrum
#

@night cloak As much as I know, cross server matching was introduced when season 5 started. It was said if a server won't have enough player, than after 50 seconds it will ask for cross server matching

onyx briar
#

why when i switch my portable closet in spawn island some of my outfit will dissapear and thats a bug

normal fulcrum
#

@night cloak Did you ever got cross server matching pop up?

onyx briar
#

now i can only play with pants

night cloak
#

No not at all

#

Cross server matchmaking was removed due to lag issues.

#

Were you using the same pants in both closets, @onyx briar?

#

I am not sure, @woeful glade. Most likely not.

normal fulcrum
#

@dim hollow You will find m249 on killing tyrant and rare and random spawn of mini gun which can load upto 200 7.62 ammo. Most probably it spawn in RPD

hazy bloom
#

??

night cloak
#

Please select another username, @hazy bloom. Your previous one did not meet the requirements.

hazy bloom
#

Um

#

x1z.m

#

Is that ok?

night cloak
#

Yes.

hazy bloom
#

K

#

Now

#

What should i do

#

No space

#

And i have 20 g

night cloak
#

Could you show me your storage?

hazy bloom
#

Ok

dim hollow
#

@night cloak k thx

hazy bloom
#

Used 46.1 from 64

night cloak
#

Try restarting your device.

hazy bloom
#

Ok 1 min

onyx briar
#

@night cloak nope its not the same pants but completely different

night cloak
#

Hm.

onyx briar
#

i hate that

night cloak
#

Do you have different pants for every closet?

onyx briar
#

yes i only have 2 closet

night cloak
#

Weird.

onyx briar
#

its a bug

hazy bloom
#

How much os the update size ?

#

Is*

night cloak
#

I haven't come across it myself, so...

#

It's around 480 MB, @hazy bloom.

hazy bloom
#

Ok

onyx briar
#

well it doesnt occurs all the time @night cloak

night cloak
#

It isn't that big of a bug, doesn't affect your gameplay.

onyx briar
#

@night cloak yes it affets me being a snake

#

wearing a black shirt or a bright naked body??

#

of course the black shirt

night cloak
#

sigh.

onyx briar
#

@night cloak so yeah i want it fixed because it affect the extinction of snakes

night cloak
#

SilverFoxToday at 6:40 PM
there are some people using voice hacks on voice

#

or bots i dont know

onyx briar
#

what is voice hacks @night cloak

night cloak
#

they are loging mutiple accounts to defean us with loud weird indian songs

#

Just mute the users.

#

they are logging 20account within a sec

onyx briar
#

ohh

night cloak
#

In-game or on this server?

#

on the sever

#

I don't hear anything.

#

@night cloak Please share a screenshot from next.

#

okay but how youll know they are making noise from a pic ?O.o

#

🤔

copper gull
#

how to recover my data to international server again i enter vietnam version by mistake

night cloak
#

You are unable to, @copper gull.

copper gull
#

@night cloak 😦

#

😱 i never played a game on vietnam ver

night cloak
#

😦

#

Use Vietnamese now

#

It's the same game

#

What's the prob

copper gull
#

there message say if you are not vietnamie you will got ban

forest onyx
#

Hello

#

Any mods here

#

I need help

#

What is gmail for supporr team

copper gull
#

@forest onyx hey man XD ineed help too

forest onyx
#

Email support

copper gull
#

IDK

night cloak
#

The email service is discontinued, @forest onyx. You can contact customer service in-game.

boreal perch
#

@night cloak hi i want to unlink my Facebook account

#

Because I got hacked

night cloak
#

You can't unlink your account, unfortunately.

#

Just change your password and enable 2FA.

boreal perch
#

If i close my Facebook account

#

So he cant open my acc in pubg anymore?

#

@night cloak

night cloak
#

Technically, he can if he still has the password to your facebook account.

boreal perch
#

He changes everything i cant open my Facebook acc not him

#

I can open my pubgm acc from Twitter

night cloak
#

Well, there's that.

#

Since he has control of your facebook account, he can log into your pubg account.

boreal perch
#

So they is nothing i can do?

modern dagger
#

any GM there i need help

fervent grail
#

@modern dagger What do you need help with?

modern dagger
#

@fervent grail im not abel to log in with my fb account in pubgmobile, it crashing all time when i log in with

fervent grail
#

What device are you using?

modern dagger
#

redmi note 5 pro

#

but other account working well, while log in with my facebook id game crashing all time

fervent grail
#

You should try clearing the cache and restarting your device first of all @modern dagger

night cloak
#

Unfortunately, no, @boreal perch.

boreal perch
#

Ok thx for help

finite sparrow
#

@modern dagger all Players pubg account connect with fb 😅. So FB server is crashing

modern dagger
#

@fervent grail i restarted my device, cleared cache and data also, even i reinstalled game

finite sparrow
#

Right?

#

I think

fervent grail
#

Do you think theres something wrong with your device?

modern dagger
#

@finite sparrow @fervent grail even i tried in 2 3 other device and it happen same,

finite sparrow
#

@modern dagger you try repair option?

modern dagger
#

@finite sparrow i tried and if im using someone else's account it working fine but i f i login with my account game crashing

fervent grail
#

Relyan says theres a problem with the ability to log on to facebook through other devices.

modern dagger
#

@fervent grail any way to make it work again?

finite sparrow
#

@modern dagger wait

normal fulcrum
#

@modern dagger Is your Facebook app up to date?

fervent grail
#

I’m not familiar with that kind of bug, so I won’t be that useful to you, sorry.

modern dagger
#

@normal fulcrum yeh it updated

fervent grail
#

I’ll try to find out about it though

modern dagger
#

@fervent grail thanks alot

normal fulcrum
#

@night cloak Do you know the solution?

finite sparrow
#

@ArcNyte💙 now offline

normal fulcrum
#

I use Google Play Games to log in. So I'm not aware of FB issue as well

finite sparrow
#

I use only google play

tardy ocean
finite sparrow
#

@normal fulcrum call logan

fervent grail
#

@tardy ocean Make sure youre connected to a stable connection.

tardy ocean
#

I am

#

I get 35mb @fervent grail

fervent grail
#

Are you using wifi or data?

tardy ocean
#

WiFi

#

@fervent grail it was working fine 1 hour ago

grizzled lark
#

@tardy ocean, Do you know anything about "Connection time out"?

tardy ocean
#

No

grizzled lark
#

Okay!

#

@tardy ocean, Sometimes the wifi takes time to request data, That's what happens sometimes.

tardy ocean
#

Okay

grizzled lark
#

Just restart the game it works back.

tardy ocean
#

I did

ocean lava
#

So about the anniversary 50 UC that all players are given, they're useless right? Except you buy at least anthoer 10 uc they can't be used? Am I wrong?

night cloak
#

What is the problem, @normal fulcrum?

grand oxide
#

Hacker killed me.. Could not report him as my net got DC... But I have recorded the video

#

Yamrsj

storm flumeBOT
#

Hello, @grand oxide!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

grand oxide
#

Ohkies thanks

silver wolf
#

Can anyone help? I'm having performance issues since the update....

finite sparrow
#

@night cloak please add shotguns match in war mode please 🙏🙇

#

And new locations

night cloak
#

Isn't shotgun only available in the Arcade?

finite sparrow
#

@night cloak no, in war mode

night cloak
#

Oh I see.

rocky echo
#

How do i get those Crate cupons the ones which i can get the leon skin

finite sparrow
#

Add shotgun/more locations and map

#

In war mode

rocky echo
#

I got 1.. but even after killing 200 zombies i haven't got more

#

How am i to unlock those stuff

scarlet hamlet
#

facing lag issues, every time i am getting more than 150 ping, what i should i do

#

I am getting net speed of 4 to 5 mbps

night cloak
#

It's either you have a slow connection or it's just lag on the server's side.

scarlet hamlet
#

@night cloaki am facing this mostly every night, my ping goes over 300, during the day it stays at 150

night cloak
#

Looks like it's your internet.

scarlet hamlet
#

@night cloaki have 8 mbps connection, i will surely get 5 mbps

night cloak
#

A 8mbps connection isn't all that impressive.

scarlet hamlet
#

Now also i am getting 5mpbs, but my ping is above 150

#

@night cloakits highest in my location

night cloak
#

Potato internet = Lag.

scarlet hamlet
#

@night cloakis there any way to boost ping, so that i can get less than 100 as before

#

I am facing this recently

night cloak
#

Connect to a stronger internet.

#

At least 15-20 mbps.

#

Remember Internet speed doesn't matter, but make sure nobody is using internet from the same router.

normal fulcrum
#

@ocean lava Yup

scarlet hamlet
#

@night cloakno one uses except me

lofty tinsel
#

There are two issues after 0.11 Update. please fix it @lime juniper :

1- Classic voices "Enemies Ahead" And "i got supplies" are not working !
2- Some people hide their results but it's still visible to all

normal fulcrum
#

@night cloak The guy @modern dagger says his game crashes whenever he tries to log in using fb. He did everything from client repair to reinstall but nothing is helping him

glad harbor
#

see pinned message @lofty tinsel

scarlet hamlet
#

@lofty tinselgo to settings and opem quick chat add i got supplies

night cloak
#

@scarlet hamlet May I know your country name? The server you're trying connect?

normal fulcrum
#

@rocky echo You have to purchase

lofty tinsel
#

Pinned message fix it with new voice. I mean Classic voice not works

rocky echo
#

@normal fulcrum ok

#

@normal fulcrum thxs

scarlet hamlet
#

@night cloak
Country :india
Server:asia

normal fulcrum
#

@night cloak My mobile network has 1.5 mbps internet speed and my ping is between 60 and 90 always

#

@lofty tinsel Use default voice for now until classic voice bug is fixed

night cloak
#

@scarlet hamlet Did you try using mobile data? Try to switch to mobile data and see the result.

normal fulcrum
#

So technically speaking, internet speed has nothing to do with ping. Ping means how quickly server responds to requests. And speed means how fast server transfers data

scarlet hamlet
#

I didt have mobile data connection, have wifi connection only

normal fulcrum
#

In ping, ms stands for mili seconds. How much mili seconds It's taking to respond your request

scarlet hamlet
#

@normal fulcrumyes

normal fulcrum
#

@scarlet hamlet Try changing network connection. I have 25 mbps wifi which gives ping of 150 to 200. My mobile network gives ping of 60 to 90.

night cloak
#

Isn't it based on how fast your connection reacts?

scarlet hamlet
#

@normal fulcrumis there any wifi settings

normal fulcrum
#

Not sure. You need to ask your ISP

scarlet hamlet
#

@normal fulcrumok thanq

normal fulcrum
#

@scarlet hamlet Ask your ISP what's your download speed which is calculated in mb/s not mbps

night cloak
#

Isn't it the same thing, @normal fulcrum?

#

Mb/s and mbps.

normal fulcrum
#

@night cloak Nope. Mbps is browsing speed means buffering, loading websites and all while mb/s is actual download speed means how fast you can pull data from server. Mb/s is 8th part of mbps

#

@night cloak So 20 mbps internet pack will download your files at a speed of 2.5 mb/s. Game uses that speed at it needs to get data from server to app

glad harbor
#

Mbps and MBps is different

#

mega bytes and mega bits

night cloak
#

Oh, misunderstood you.

#

Apologies.

glad harbor
#

happens :)

normal fulcrum
#

@night cloak So internet speed has very low role in ping

night cloak
#

I see, alright.

#

Thank you very much for the clarification.

normal fulcrum
#

@night cloak Glad to be of some help 😊

glad harbor
#

No matter if internet is of 25Mbps or 100Mbps if it's not stable then boom.
like as for me i have 25 but ping i get 200ms like that. how fast reaction jitter and latency. .... 🤔 this things..

normal fulcrum
#

@rocky echo Kindly move to #chat

hoary arrow
#

I an observing severe lag while I am driving cars in PUBG Mobile, is it a glitch, cause this has began since The Update .

normal fulcrum
#

@fervent grail Is there anyway you can forward this issue and door bug to community team?

fervent grail
#

Sure, I’ll see what I can do.

normal fulcrum
#

Thanks @fervent grail. Hope that both issues are fixed soon

fervent grail
#

Has this bug happened to you too?

normal fulcrum
#

@fervent grail Everyone. Even my mates complain. Specially while driving open UAZ. All open UAZ are glitched

fervent grail
#

Alright

#

Thank

tough grove
#

hi, why is it that i cannot point on supplies and also point at enemies after the update?

fervent grail
#

I’ll need more info before I can send a report tho

tough grove
#

im using the classic default voice

normal fulcrum
#

@tough grove Use default voice for both command and it will work fine

fervent grail
#

The supplies is currently bugged.

tough grove
#

nani

silk hamlet
#

Can anyone tell how to turn of shadows as it state in update notes where is that option

tough grove
#

it doesnt..

night cloak
#

Just a quick ask, If you use gfx tool you'll get banned right? ( i don't use it but I've seen comments abt it) pubgmt

normal fulcrum
#

@night cloak Yes you will get a permanent ban

tough grove
#

so nothing can be done to go about this?

night cloak
#

Oof, that's hard.

fervent grail
#

Repair through the client and then use the default voice

#

@tough grove

silk hamlet
#

Can anyone tell if shadows turn off is implanted or not

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

normal fulcrum
#

@fervent grail What kinda info? Regarding bugs I mentioned?

tough grove
#

👌🏻

fervent grail
#

Regarding the I got supplies

normal fulcrum
#

@fervent grail Oohh. Ok

silk hamlet
#

@fervent grail

fervent grail
#

Yes?

#

Ah shadows.

silk hamlet
#

Where is shadows turn off option in game

#

I can’t find it

hoary arrow
#

@fervent grail Yeah man, I have died to that car glitch 8 times, all my KD ruined 😭

fervent grail
#

@silk hamlet Wait a bit please Im currently finding out about it.

normal fulcrum
#

@hoary arrow Don't worry he will forward it to community team and hopefully it will be fixed real soon

hoary arrow
#

And even doores dont open, people just backstab till you are able to open the door

fervent grail
#

@normal fulcrum @hoary arrow What devices are you using?

hoary arrow
#

iPad Mini 4

silk hamlet
#

@fervent grail np just ping me when u find

normal fulcrum
#

@fervent grail I have Oneplus 6T and LG v20

fervent grail
#

@silk hamlet Currently it is not available, its only available through GFX tools which is against TOS.

hoary arrow
#

@fervent grail @normal fulcrum To prevent that car glitch use Dasia or buggies

normal fulcrum
#

@fervent grail Even Youtubers like Biubiu and Mortal have these issue and it's on YouTube

finite sparrow
#

Why not opening this cave

fervent grail
#

Whats your device @hoary arrow

silk hamlet
#

But I saw in update notes that shadows can be removed now

glad harbor
#

under construction

hoary arrow
#

iPad Mini 4 @fervent grail

fervent grail
#

@finite sparrow The cave isn’t available in mobile yet.

hoary arrow
#

I dont why it's called a iPAD cause it is the same as a phone

normal fulcrum
#

@hoary arrow I face frame drops while driving. Car got stuck in bushes once 😑😑

hoary arrow
#

I died due to that frame drops man @normal fulcrum

#

MY car got stuck 😭

fervent grail
#

Sorry guys I have to go

hoary arrow
#

I have even got stuck in Cars

normal fulcrum
#

@fervent grail Thanks for the help mate. Bye

hoary arrow
#

And died 😭

#

@fervent grail Thanks Man, You are really good, Thanks for the help

normal fulcrum
#

@hoary arrow Yea he understood

finite sparrow
#

@fervent grail why? In last update i go inside the cave with a bug

#

Inside fully ready

normal fulcrum
#

@finite sparrow He's gone and someone already replied to your question. Scroll up

hoary arrow
#

They might be working on it, the cave will be open soon !

finite sparrow
#

I know

hoary arrow
#

Might be after the next updates 😃

normal fulcrum
#

@finite sparrow So that's that mate. Wait for the update

finite sparrow
#

Ok

hoary arrow
#

@normal fulcrum Did you get stucked in the car and could do nothing not even look around.

#

Cause that's what happened to me when i changed car multiple times, and i was playing Solos so I was helpless 😭

night cloak
#

@hoary arrow I understand that it might be frustrating to face such bugs or issues. If you encounter any kinds of bugs or technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.

hoary arrow
#

Yeah, np

glad harbor
#

@night cloak so, last time i remember in patch or somewhere they said there is now option added to turn off shadows or turn off.. is they remove that thing i can't find in patch no where else.

exotic bluff
#

Why doesn’t the I got supplies and the Enemies ahead for classic voice works?

#

Is it a known bug yet?

hexed owl
#

While I thought that 0.8 was the worst version of pubg in terms of Bugs. I was wrong 0.11 is the worst version. I'm not even able to enter in match every time I start a match. The loading screen gets stuck and I have to close the game and open the game again 😡 this is *****

normal fulcrum
#

@hexed owl Have you tried repairing client?

night cloak
#

Kinda similar @hexed owl takes me a long time to enter

#

But i don't get kicked

hoary arrow
#

@exotic bluff Yeah it is a known bug, The Team would be working by their side, just give them some time.

#

@exotic bluff I understand that it might be frustrating to face such bugs or issues. If you encounter any kinds of bugs or technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.

normal fulcrum
#

Never faced that bug. I always enter match under 30 seconds in all modes

#

@exotic bluff Use default voice for now. Once bug it's fixed, you can use it again

hoary arrow
#

@hexed owl It is your device or your internet issues bro

exotic bluff
#

@normal fulcrum Does the normal one work?

hoary arrow
#

You can reinstall the application and dont keep any apps running in the background, this would help you get a better experience

#

@exotic bluff Yes it does 😃

exotic bluff
#

Okay then, I’ll change them now

#

Thanks 😁

hoary arrow
#

Yeah, If it doesn't help you can report the issue in game 😄

#

If you encounter any kinds of bugs or technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players.

severe raptor
#

Hello there I have been having major issues with the mic in this game and thought it was normal but I’m now realizing not everyone has this. Every time I turn on mic I have no directional sound in my headphones. I play on an iPad Pro 11”

glad harbor
#

@severe raptor wireless or wired one headphone

hoary arrow
#

@severe raptor I understand that it might be frustrating to face such bugs or issues. If you encounter any kinds of bugs or technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.

severe raptor
#

Both and with no headphones at all

#

Thank u. I will try that

hoary arrow
#

The team would be working on it, it would be fixed soon ! 😃

#

👍

lilac moss
#

Using gfx tool now will ban us?

hoary arrow
#

@lilac moss Yeah, it's against TOS

lilac moss
#

Right ok

night cloak
#

@glad harbor Yeah, it seems a lot stuff missing in game which were mentioned in patchnotes. No information when they'll be added.

glad harbor
#

👀

#

oh got it.

hoary arrow
#

They will fix it soon 😃

glad harbor
#

?

hoary arrow
#

All the bugs and glitches .

night cloak
#

Ok um

#

I need assistance lads

willow dune
#

The helper needs help

night cloak
#

Was playing normally as I usually do, went home screen...(left the game in the background)...Opened again

#

And then I get "no response from server"

#

Restarted the phone

#

Repaired my client

#

Game loads to the lobby but gives the message "no response from server"

#

Help.

#

Um

hoary arrow
#

As a suggetion you should once test your network

willow dune
#

@hoary arrow u r literally copy pasting this

night cloak
#

Lol ikr

#

Help first, then paste that XD

#

Ok lemme check my router

#

If not... I'll reinstall the game rip

hoary arrow
#

@night cloak Internet issues cause that problem man

willow dune
#

@night cloak hota hai...server problem

night cloak
#

Yeah lemme check

#

Brb

#

@night cloak Whenever u get that message, turn off your data and turn it on again

#

Works always for me

#

I did that

willow dune
#

@night cloak nice

night cloak
#

Ok lemme try again

hoary arrow
#

@willow dune I am trying to help ppl

willow dune
#

But not by repeating the same para @hoary arrow

night cloak
#

And try different connection

hoary arrow
#

@willow dune That is the answer for most of the issues man

#

Even check FAQ's

willow dune
#

Then u can just refer to that faq

#

Well m gonna leave it!

hoary arrow
#

Dont use this Channel to chat, It is for Support @willow dune

vital sluice
#

Kindly check your DMS with @storm flume , @hoary arrow.
Also white was being right in letting you know not to continuously copy paste the same paragraph for every issue in the channel . That is definitely not the solution to every problem. Hope you can understand.

fading nova
#

When next beta coming

hoary arrow
#

I am sorry @vital sluice

fading nova
#

And iOS??

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

hoary arrow
#

@fading nova Stay Tuned on discord for the announcements

night cloak
#

He already have direct messaged me. I am not sure why is it happening, @normal fulcrum.We will try to look for better solution.

hazy bloom
#

Why i cant update

#

I restarted my device

#

Its start updating but it says error

night cloak
#

@night cloak I need help.

#

Or anyone

#

What do you need help with?

#

I keep getting "no response from server"

#

My friend list shows "0/0"

#

I can still see the messages from global Chat

#

I can go to training mode and see people shoot like normal

fervent grail
#

I got that bug a while ago.

#

What I did was left the game open in background for a few minutes then opened it back up @night cloak

night cloak
#

Yes that's what I also did

#

Rip me

fervent grail
#

D:

limpid socket
#

It’s having issues with the server^

#

Check your internet connection

fervent grail
#

I’d say just wait for the game to “refresh”

limpid socket
#

The same happens with me when I switch from wifi to mobile data

#

@fervent grail yep, exactly

night cloak
#

@fervent grail Ok then

#

I'll let it keep refreshing

#

Rip

#

Or just restart the gamepubgmt .

#

I restarted everything

#

I even repaired the client

finite sparrow
#

Hi

limpid socket
#

It’s your internet

sharp star
#

Hi

night cloak
#

I even restarted my router

vast lion
#

Any idea when the next patch is coming? Since a clean install of 0.11.0 I've had 2 crashes (to desktop) and countless issues with doors, auto pickup, lag (ping stuck at 900+ even it's normally 40-50) unresponsive controls, shots not registering, etc etc.
My device is a Galaxy s8, 4gb ram, Snapdragon 835. Even though I have a decent device I play at low graphics and still have all these issues...

limpid socket
#

There’s nothing wrong in it?

sharp star
#

@vast lion wait next patch please

finite sparrow
#

@limpid socket why

vast lion
#

@hazy bloom how much free space do you have on your device?

sharp star
#

@finite sparrow maybe bag?)

hazy bloom
#

20g

vast lion
#

@sharp star i am waiting. However, it seems that each update since December makes things worse instead of better...

sharp star
#

🤷

vast lion
#

@hazy bloom ok. That's not the issue then. iOS or Android?

hazy bloom
#

iOS

vast lion
#

Ok. I'm in Android, do I can't help. Sorry. Maybe check the pinned messages to see if it's covered there.

hazy bloom
#

ok thx anyway

limpid socket
#

@vast lion there have been no news currently of patches being released, but don’t worry they will roll out soon.

#

@night cloak did your game load?

night cloak
#

@limpid socket @night cloak @fervent grail Lol thanks, I just let it refresh for 30 seconds .... working now...Cheers ✌

limpid socket
#

Sweet:)

night cloak
#

Yeah just like Chief said, let it refresh hehe

wispy matrix
#

🤔

night cloak
#

Cool.

finite sparrow
#

@wispy matrix i DM you see

wispy matrix
#

hmmm

stoic iron
#

Fix results shown even if its closed + fix the fpp rank symbol don’t show in your home profile near the name
Im conquerer in fpp but in my hompage ace because im ace in tpp

#

Please

sharp star
#

@stoic iron this is lag, please wait next patch

stoic iron
#

If it was uc problem the company would patch it in 1.7 seconds 👍🏽

limpid socket
#

The game automatically shows your best stats when you visit your profile...but it often happens that it shows the staysbof server which you have never played in and have a really low rank.
It’s just a bug

#

@stoic iron ^

#

For me it does happen a several times

stoic iron
#

No it isn’t please check the top 100 in Europe Fpp profile and you will see its a bug with fpp players not just lag

#

@limpid socket

#

It always shows the tpp rank even if its lower

limpid socket
#

Can you give me your in game ID so that I can have a better look at the issue..

#

@stoic iron

#

Or the best option for you would be to use the repair option that is available in game @stoic iron

#

That would fix most of the bugs

stoic iron
#

Okay I’ll send private but check the top 100 we all fpp players suffer from this

limpid socket
#

Alright

stoic iron
#

Its not my device or id only its from the game server for all fpp

proper dirge
#

Whats the problem?

stoic iron
#

Always a bot answer the real people are only answering the uc problems

limpid socket
stoic iron
#

The problem is
Even if you are conquerer in fpp
The symbol of rank near your name will always be your highest rank in tpp
And all fpp players suffer from this
You can check all fpp top 100 in all regions as a prove

#

Click on main menu

#

@limpid socket

#

And see the symbol next to my name

#

Its ace

limpid socket
#

Okay hold on.

fervent grail
#

@night cloak Yw

stoic iron
fervent grail
#

It’s just a visual bug

stoic iron
#

All fpp have the same problem check all top 100 in all regions

gleaming abyss
#

@vast lion are you sure that your galaxy s6 has snapdragon 835?

stoic iron
#

A bug that need to be fixed im conquerer why the tpp conquerer have the symbol and i dont? @fervent grail

vast lion
#

@gleaming abyss I must have mistyped. I have a galaxy s8.

gleaming abyss
#

Oh ok

limpid socket
fervent grail
#

With every new update theres gonna new bugs, I’m sure that the PUBGM developers are working hard to fix most of what they can. Its best to be patient @stoic iron :)

#

Patience worked last time😉

limpid socket
storm flumeBOT
#

Hello, !

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

stoic iron
#

I reported the bug and a bot answered me because its not a uc payment problem

#

And the bot says press repair on home screen lol

fervent grail
#

Did you?

stoic iron
#

Its a server bug not a device @limpid socket confirmed it

limpid socket
#

Yeah, that’s why I sent the screenshot.

#

As Chief said, it’s a visual bug.

fervent grail
#

Ah well, not much that can be done about it at the moment.

sharp star
#

Wait new patch

stoic iron
#

Or play against cheaters in tpp😂

limpid socket
#

🤷🏻‍♂️

stoic iron
#

All this game needs is better costumer service

#

Spend some money and employee a human to answer

weak dock
#

I cant update The game.

finite sparrow
#

See hitbox of the car😅

#

@weak dock wait for 1.7GB ya uninstall pubgm then reinstall pubgm

glad harbor
#

Lucky shop available for nepal too right
but im not getting where to find there ia no button in main menu shop.

finite sparrow
#

Wait i try

glad harbor
#

oh got it myself. i was clicking on crate where i wnqted to click shop.
my brain = trash 🚮 rightnow

finite sparrow
#

Hi

wispy matrix
#

henlo

finite sparrow
#

@glad harbor visible in India

#

In shop

vague onyx
#

@finite sparrow
Don't spam images here, it's a support channel

finite sparrow
#

How these photos spom?

glad harbor
#

@finite sparrow ya india, nepal, Maldives etc...

frigid terrace
#

Fix hidden carrier results glitch PUBG! 🙄

finite sparrow
#

@vague onyx how spam?

wispy matrix
#

@frigid terrace its not glitch. u can choose to hide ur results in game settings in general head