questions

[alpine lotus]

Yea the connection is stable

[somber meadow]

When i updated the game yesterday it was ok but now has lag spikes

[night cloak]

Your post is light bus it doesnt give any useful info

[somber meadow]

And the game crash

[night cloak]

I didn't get a spike

[somber meadow]

I got lag

[night cloak]

23 ping and smooth sailing

[somber meadow]

Before update was ok

But now its laggy af

[night cloak]

I have no experience of it

Update runs at top performance

[alpine lotus]

So any advice @night cloak

[night cloak]

Restart the phone , try a different intenet connection

[alpine lotus]

Ok

Thanks for the help mate

[night cloak]

Maybe remove the Beta if it's there

[leaden garden]

Did they get rid of the tagging of weapons and such? Or is it a bug/glitch?

[lime falcon]

Any one know what this is???

[night cloak]

Default voice has it

[forest sluice]

Hi, i had a similar problem regarding the bans as m j e e d i was randomly banned for no reason at all, can some one please respond or help in any way

[night cloak]

Info button

@forest sluice no

[restive forge]

Can someone explain how Ace to Conqueror rank works?

[leaden garden]

So I have to switch to default to enable tagging m

[night cloak]

You have to hold top of the bored rank for 24 hours

[lime falcon]

@night cloak i clicked but it didnt do anything but make a sound

[forest sluice]

@night cloak wdym no? Are you an admi

N

[night cloak]

Nobody can help unban you . The entire discussion on bans took place earlier and was laid to rest

[forest sluice]

Lol wow. In this thread?

[restive forge]

Someone mentioned a region ban.

[night cloak]

Yeah.there was maybe 4_5 others saying they got banned

[forest sluice]

Whats a region ban?

[night cloak]

Prada didd

[lime falcon]

And its wierd cause it comes and goes as it pleases

[night cloak]

Shruugs

They think it might be a Russian ban as the people saying they got it all seem to be from that area

[forest sluice]

Na middle east is the same

[night cloak]

Repair

[lime falcon]

Re-install?

[primal fern]

My account banned for no reason, i have never used 3rd party apps or etc...but this happens. customer support is not giving any type of reply.....I have wasted my 6 months on this game.
This was my final results.
I really don't know what to do....
If anyone of you have any suggestions please help.....

Pubg isn't banning hackers but banning legit players

[night cloak]

10 years wtf

@primal fern we can't prove that

See the messages. From earileer about it.

[primal fern]

I can't understand @night cloak

I am a renown clan member

I am in VD clan

It's a big clan

[night cloak]

Okay?

[neat turret]

Can we stop pointing fingers 🤣 trash

[night cloak]

There's no way to prove who's lying and who isnt. For all I know everyone got banned for good reason and is just looking for sympathy

[neat turret]

So you just assume everyone is lying? Nice policy.

[night cloak]

Well it's common that people lie

Has been a case and it's better than assuming everyone telling the truth and letting cheats back in

[neat turret]

1. We don’t have any power to “let cheats back in”
2. We don’t have anything to benefit by lying.

Just inform potential causes, and give them the email. No need to act like anticheat/reporting system is perfect.

[twilit palm]

Hi
There is bug in shown results
Even if i closed my friend still can see it but some cant
Fix it i dont want anyone to check my career results or checking who i play with

[night cloak]

@neat turret that was already done but as you seen people will denie across the bored

[cedar galleon]

hello where do i get the vaccine ingame?

in zombie drops?

[night cloak]

Obviously without have using their device we can't prove anything. Putting us back at start

[cedar galleon]

or in some loots in buildings?

[night cloak]

Both

Just have to look

[cedar galleon]

oh okay

[neat turret]

Who cares? They can deny all they want. We still can’t “let cheats back in”

[cedar galleon]

thanks

[night cloak]

@neat turret because we won't

[neat turret]

Besides, there’s no way to prove a negative. So quit being a drag

[night cloak]

Like I already said

It's staiting the case that's been addressed already

[twilit palm]

Hi
There is bug in shown results
Even if i closed my friend still can see it but some cant
Fix it i dont want anyone to check my career results or checking who i play with
@here

[night cloak]

Huh. ?

Don't use the here command

[autumn rover]

@forest sluice this server can help you buy costumes but can’t help with bans ..

[sturdy perch]

Anyone has a compressed version of Pubg Mobile with 0.11.0 no parts 200MB?

[forest sluice]

I was directed to this server thats i posted

[sturdy perch]

All account suspensions are, as repeatedly informed of earlier, justified. This means that no accounts are suspended without a proper reason. Accounts are suspended due to violation of Tencent Games' terms of service, and there is no way of recovering access to a suspended account aside from waiting until the punishment automatically ends. The punishment's duration normally ranges between the following two options, depending upon violation:

• 2 months: Use of unauthorized, unofficial and/or cracked versions of the game, both on mobile and emulator.
• 10 years: Use of unauthorized third-party software and/or methods, such as—including, but not limited to—cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality.

[autumn rover]

@forest sluice we had large beef last night but they say ipad players are using gfx and getting banned

🤦

[forest sluice]

I habe nothing though

Not single one of the violations applies to me

[autumn rover]

@forest sluice same

[forest sluice]

The only thing i said maube the cause

Is thay i have 200+ ping

And it may lag and seem like im shooting through walls

[sturdy perch]

So...did you tried to use your account with multiple devices?

[forest sluice]

But still i dont think thats a legit cause for a ban,

If anything its a hige DISadvantage not the opposite

Nope only played one asingle devicr

Ever since i had my account its been on this devicd

[autumn rover]

@forest sluice bro they dont ban hackers streaming on YouTube with hacks

But for us its another story

[forest sluice]

I emailed clips of global top ten jumping 50ft in the air

[sturdy perch]

@forest sluice Did You File A Claim?

[forest sluice]

And he hasnt been banned

Yeah

No response

[autumn rover]

@sturdy perch did nothing good

[forest sluice]

Just a pretyped message

[sturdy perch]

@autumn rover Ahh,Good Old Tencent.

¯_(ツ)_/¯

[autumn rover]

Ikt

[forest sluice]

I have no plug ins, no emulators no gfx tools, nothibg

Not a single thing 😞😞

[autumn rover]

If i mail them how to donate money to tencent story will be whole different

[forest sluice]

Our whole squad got banned at the same time

I hadnt even gotten a kill

[dense oyster]

i got banned but i have never violated anything what can i do

?

[forest sluice]

Seems like nothing

[autumn rover]

Lmao gg

[neat turret]

If you want actual recourse for unjustified bans, DM me.

[forest sluice]

Ok

[dense oyster]

@neat turret help me please

[sturdy perch]

@dense oyster what happened?

[dense oyster]

i got banned but i have never violated anything

ban for 3650 days

[forest sluice]

Same

[storm flume]

Please refer to FAQ 2.9 in #481198147478224896 for further information, @forest sluice. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

Please refer to FAQ 2.9 in #481198147478224896 for further information, @dense oyster. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[native elm]

Is there a way to get in to my account if i cant get my login through facebook cus i cant get in to email account cus i can't access it anymore and i had to factory reset my phone becuase my phone was not working right

[vital sluice]

You need to contact Facebook for that , @native elm. Or if you had any other social media connected to it, you could use that to login.

[autumn rover]

No did you link ur game centre/googleplay ? @native elm

[neat turret]

If you can’t log into YOUR integrations, it’s your responsibility to gain access to your account.

[cunning prairie]

Anyone know what the green box around the game screen is?

No one?

[night cloak]

Anyone help? I believe I have someone with access to my account. I'm being disconnected from the game. And the game says that you have been logged into another device. If English is not good, I'm using google translate

[cedar galleon]

how do i use my anniversary 50 uc voucher?

if i draw in the event will it automatically used or something?

or it will ask for something

[fervent grail]

@cedar galleon You can use it on the event and it will make sure, that you want to use the voucher and it will drop the price from 60 uc to 10 for the first drawing.

[cedar galleon]

oke thanks

[night cloak]

how do i change the tier of players i play against? the platinum tier and stuff.

been tryna figure this out for so long maybe someone can get back to me in dms or here if i am still here.

[twin obsidian]

you will be matched with the players with your current tier only
so if you are in plat u will get plat+ players

[fervent pollen]

Hi~
Event zombie mode has a separate period?
How long will the event zombie mode open?
If anyone knows more about this, please answer me!

[ruby totem]

@night cloak if ya wanna play with lower lvl players you finna need to do some BAD matches to get booted out of plat to whatever tier peeps you wanna fight

and vice versa for higher lvls

[jovial cedar]

I found a place to hide where the zombies will not attack you and spitters cannot reach. Posting in #media

[neon oriole]

Guys when is the in-game update comes with fixing the enemies ahead/I got supplies enabled.. and some bugs need to be fixed.. doors are not opening fastly.. it stucks for 2-3 seconds

[tepid harbor]

Last two days 2 of my friends got banned without cheating and using hacks, both of them are strong and offensive players , once they they finish a whole squad they got banned for 10 years

Can anyone from admins reply to this please, I payed a lot on my account , and I’m aware of that

[carmine anchor]

Theres a bug btw

[storm flume]

Hello, !

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[crisp forge]

Any mod here ?

[lean bramble]

Bring back I got supplies, i mean the their is the command but no name of item coming out. Plus bring back the ranking thing that appears either you rank up or rank down

[alpine vale]

the i got supplies is still there

it's in the quick chat in settings you just have to put it back in

also it still works like normal item name comes out

[lean bramble]

It doesn't work for me. Strange

Do you use the classic or default?

@alpine vale

Okay now it is fixed. But please the rank thing. I want it to appear when you rank up or rank down

[tribal ice]

Day 34, game still going laggy on iPad 6th

I wrote reports to the dev mail and sent reports from game, it doesn't work

[haughty cypress]

well, just wait longer i guess, im sure they know that its laggy

[trail coyote]

game is lagging alot after the update it stuck between match

[brazen geyser]

I did not update the 0.11 update on tgb me plz dm me

[stoic iron]

Anticheat system has a bug
If a full squad report you it will cause a 10 year ban
If anyone doesn’t believe me try it yourself with dummy account in a room with your friends

Kill your friends and let the whole squad report you as a cheater you will get 10 year ban

[jolly elbow]

My Full Name:- Harsha Gogineni

I am from  India

Playing pubg since when the second the game launched.

My Game Name:- TSMムHarshaｼ

My character id :- 524231264

I have spent more than 80 thousand indian rupees on the game i didn't crossed ace 4300 also in this season ans i have played only 200 rounds and my k/d is 2.6.Please check my matches

why i have banned

[lean crescent]

@jolly elbow boi no solution to it bear it now

[foggy notch]

Im Getting 400 ping even though my internet speed is 10 mbps

[lean crescent]

Server side issues boi It happens @foggy notch

[foggy notch]

Any ways that i can fix it

[lean crescent]

@foggy notch Umm try restarting ur game or wait for sometime

[neat turret]

It’s the local network or ISP, not the server. If it was the server, hundreds of people would be saying the same thing.

[foggy notch]

What's ISP

[neat turret]

Internet service provider,

[foggy notch]

It runs apex fine

[zealous zephyr]

worst update ever, 99.9% bug, 0.1% cheater

[lean crescent]

@neat turret😬 man it happens its server side issues it is not hard and fast that everyone faces it

[neat turret]

No it isn’t. You didn’t even run a trace route.

We’ll need to start by downloading an app. For iOS, we’ll use one called PingPlotter (itunes.apple.com/us/app/pingplotter/id983793899?ls=1&mt=8). For Android, we’ll use Network Analyzer. (play.google.com/store/apps/details?id=net.techet.netanalyzerlite.an).

We’ll want to start a trace route to a specific IP address. It depends on the region you’re trying to play on.
North America-184.169.128.8
South America-52.92.72.14
Europe-13.248.100.18
Asia-52.95.80.13
KRJP-54.250.0.7

If you’re using Pingplotter, let it run for 3 minutes. Screenshot your results and post them in the comments, and we’ll get it analyzed. If you’d like, you can blur the IP addresses to protect your privacy.

Note, if your ping(ms) is higher than 10 at the first hop, you need to powercycle your router, reset your devices networking settings, and restart the device. If you’re seeing packet loss above 2% starting at the first hop, you need to do the same.

[lean crescent]

😬 gawd then let a staff pep explain it if he watches it

OK all yours am not here to get in a fight get his issue solved ur way all I know I'd that it's server side issues because 10mbps is something good maybr😂

[neat turret]

Bandwidth has nothing to do with ping.

[trail coyote]

fix the lag i cant even play

[old fern]

@primal fern same with me, yesterday i got banned. Don’t know why

[neat turret]

Follow the steps above. @trail coyote

[trail coyote]

not the server lag my game stuck between match after the update

i think i need to rollback to previous version

[shell kraken]

How do i exchange my re2 voacher

[night cloak]

Does Changing Custom.ini file leads to ban ?

[neat turret]

Yes

[shell kraken]

How do i exchange my re2 voacher

[night cloak]

@neat turret But my users use it

And Confined to no ban

[neat turret]

Mod it at your own risk. It’s against the EULA

[night cloak]

Ok thanks

[shell kraken]

How do i exchange my re2 voacher

Well?????

[neat turret]

Life is hard when you don’t read.

[night cloak]

Where is the new titles?

[shell kraken]

Hu

[night cloak]

Are*

[remote marten]

What we need is :

• Fix lag
• Death Cam
• Movement animation it's too fast when we jump/climbing ...so different with PC version
• Remove hit marker and changed it with more blood explodes, so sad, when we try to hide at smoky area and still got hit because hit marker tell enemy our position
• more time for Stunt Granade
• lower the grass on Erangel ...we need grass like PC version

[spice gulch]

@remote marten

[shell kraken]

@neat turret why are you such a jerk

[spice gulch]

it will never happen...

[neat turret]

Just search “voucher”

[lofty tinsel]

My friend got banned 10 years without any reason. What the hell is going on with the game

[neat turret]

@lofty tinsel probably got mass reported, for no reason. If support responds, they might send a form to restore the account.

[wooden oasis]

@lofty tinsel u r friend game name

[lofty tinsel]

@neat turret they use auto respond message. Trash system

They just want to make money

Atleast google & apple have a good customer service

[neat turret]

Yup. Good luck. Sorry man, it sucks.

[tepid harbor]

@remote marten plus fixing team voice

[acoustic inlet]

why i can't upgrade my weapon M14 for loot box skin ?

[lofty tinsel]

@acoustic inlet what is your m4 rank ?

Is it still level 1 ?

[shell kraken]

@neat turret i searched voacher and it only told me the definition

[acoustic inlet]

0/7

[lofty tinsel]

@acoustic inlet You need to upgrade it from 1 to the end.

[acoustic inlet]

oooof

that's a lot

[lofty tinsel]

Yup. You can not pass from 0 to 7

[neat turret]

It might help to learn to spell. @shell kraken

[cosmic elbow]

Hello, many people from my clan are reporting they got banned to no reason , and that too 10 years . What's up with the system? Is there any hope for them at all ? Like is there any way they can prove their innocence ?

[lofty hill]

Same here my friends are getting banned for no reason

Wanted to write the same thing but u got my back

[neat turret]

If customer service responds, they might give a form for people to get their accounts restored.
I have only seen two people who have gotten their accounts restored.

[fervent pollen]

Event zombie mode has a separate period?
How long will the event zombie mode open?
If anyone knows more about this, please answer me!

[lofty tinsel]

@fervent pollen limitd time

[lofty hill]

But why are they banning people for no reason. I have friends who im 100% sure of they dont hack or use any third party app but still they are getting banned.
They have spend so much money and time on the game just to get banned ?

[shell kraken]

@neat turret I'm taking about the re2 voacher the ticket to trade for the marvin suit

[cosmic elbow]

Hmm ! Cool . People are scared to even play the game now ,while hackers are streaming on YouTube . Couldn't be better

[neat turret]

False reports, network changes, all manner of totally stupid justified reasons.

[acoustic inlet]

how can i exchange that ?

[neat turret]

If they’re going to steal digital assets, you can take back your money.

[crisp forge]

@lofty hill I don't know why but after new update too many people r getting ban

[shell kraken]

How do i get the marvin suit

[plain bone]

why i am getting high ping when i play in miramar getting 150-200ms ping when playing in erangle getting 450-500 and when playing in custom room getting 968

is it because of real player who are playing in that match??

[crisp forge]

@plain bone your network is unstable & some error r there after new update

[plain bone]

@crisp forge dude i tried to browse other things and it working well and getting better speed

@crisp forge what is minimuminternet speed requirnment?

[crisp forge]

@plain bone u need a stable upload speed for better pings or you can try changing data to WiFi

Or WiFi to data @plain bone

[bitter iris]

@plain bone It’s nothing to do with your WiFi, everybody is having the same problem with ping recently after the new update

[shell kraken]

How do i get the marvin suit

[plain bone]

@bitter iris dude i am facing this issue before update as well

[neat turret]

If you actually want to try fixing your problem, instead of blaming the server @plain bone

We’ll need to start by downloading an app. For iOS, we’ll use one called PingPlotter (itunes.apple.com/us/app/pingplotter/id983793899?ls=1&mt=8). For Android, we’ll use Network Analyzer. (play.google.com/store/apps/details?id=net.techet.netanalyzerlite.an).

We’ll want to start a trace route to a specific IP address. It depends on the region you’re trying to play on.
North America-184.169.128.8
South America-52.92.72.14
Europe-13.248.100.18
Asia-52.95.80.13
KRJP-54.250.0.7

If you’re using Pingplotter, let it run for 3 minutes. Screenshot your results and post them in the comments, and we’ll get it analyzed. If you’d like, you can blur the IP addresses to protect your privacy.

Note, if your ping(ms) is higher than 10 at the first hop, you need to powercycle your router, reset your devices networking settings, and restart the device. If you’re seeing packet loss above 2% starting at the first hop, you need to do the same.

[bitter iris]

Do you have the voucher that says 50

[crisp forge]

@bitter iris my friend is getting good pings and also the streamers as well

[shell kraken]

No i have the green ticket

[bitter iris]

@crisp forge and is there a problem with that?

@plain bone I got ping issues before update as well, did you have any other issues with it in older versions?

[crisp forge]

@bitter iris no ofcourse not

[faint gust]

@glacial kindle my pubg account has been banned for 10 years without any reason. I have spent countless money on UC. I play on an iPad and im an exceptional player. I have never done anything that violates the rules and regulations of PUBGM and i have been banned out of the blue. How can i fix this

[shell kraken]

Well

[crisp forge]

@bitter iris it's good that devs working hard for fixing bugs 😊

[night cloak]

I have a question where are the new titles? The patch notes have released then but they aren't here nor are the player spaces? Did they mess up on patch notes?

@faint gust vpn or adblock?

[faint gust]

Nothing

Its an unrooted ipad bruh

I have only intalled pubg on it

[old fern]

@faint gust same, i got banned last night and my friend got banned too. We play on ipad

[bitter iris]

@faint gust They update the anti-cheat at times, and this causes the waves of banned players. We can’t really do anything about it cause we don’t deal with bans unfortunately,

[neat turret]

If customer service responds, they might give a form for people to get their accounts restored.
I have only seen two people who have gotten their accounts restored.

[night cloak]

Anyone have any information on my question?

[faint gust]

Wtf is this i mean i have done nothing wrong and i really hate hackers and cheats

[neat turret]

If they decide to not help you, Apple should be happy to help regarding any fraudulent transaction

[faint gust]

This means all three money i spent went down the drain

[bitter iris]

@night cloak they are achievements, click on the mission icon go to achievements and it should be there.

[night cloak]

Kray

It isn't there.

New titles or normal achievements? @night cloak

Show me a screenshot of the new titles.

[neat turret]

@faint gust let me know if you need help contacting Apple or your card issuer

[quasi crescent]

lmfao BM literally has about 20 discrete hacking accounts in leaderboards rn and some of my friends themselves stream handcam and got banned in the recent ban wave

The anti cheat is a joke

[neat turret]

Can't be reports then... Hackers have to be getting reported...

[midnight hemlock]

I have straight amount of loss because of the lag still no fix???????

[bitter iris]

They update the anti-cheat at times, and this causes the waves of banned players

[neat turret]

Maybe it just randomly bans people

[night cloak]

Bootleg

I scheduled a call with apple support is that all I need to do to get a refund? Since pubg /apple owes me 100$

[quasi crescent]

@neat turret uwu nah probably random things are triggering the anticheat

[neat turret]

Apple doesn't owe you anything. They do know the value of good customer service

[cosmic elbow]

Well I tried to verify tencent's amazing system . We hopped in a custom and let one guest account kill 4 people . Then mass reported that account . BAM , 10 years ban . It's like tencent didn't even put time to make this amazing system .

[neat turret]

But yes

[night cloak]

Uhmm someone owes me 100$

[fading portal]

Why all people say thay take ban what are the reasons for that .

[night cloak]

Because I never got my digital content.

From pubg but I have been charged.

[neat turret]

They'll give it to you. It's Apple being nice.

[night cloak]

I'll call them and ask them.

Because Pubg says they owe me nothing.

But whay do you know about the new titles because I can't find them.

[bitter iris]

Ok, everyone who is facing issues with bans, the channel your in now don’t manage bans, none of the channels do, you can only contact customer support in game and they will help you out. Please don’t message here this is for bugs glitches and other problems apart from bans

[night cloak]

Can't find survivor or #1/100 title.

Patch notes says it was released

Or can't find players space.

[quasi crescent]

:GWtoshToshinoSmug:

[willow dune]

Refer to 7th pinged message of this channel

[neat turret]

You've been randomly selected for a ten year ban!

[quasi crescent]

I find it hilarious how ppl think discord moderation staff have the power to unban u

Brainlets

[willow dune]

Move to #pubg-mobile for further discussion!

[bitter iris]

Well you must be one of those people since you came here to talk about a ban.

[primal fern]

@bitter iris this is also one of the glitch, i have researched on it....and let u tell the whole thing, if u alone killed the whole squad and they all report u as a hacker in game only, then u will get 10 years bann

[neat turret]

It's funnier that the community team doesn't talk to the community.

I don't blame them, but

[quasi crescent]

I'm not banned, I'm came here to shat on the kids doing so

[primal fern]

@bitter irisif u don't believe try it in customs..

[plain bone]

@neat turret

[quasi crescent]

I'm the leader of the notorious clan ζβm, why would I be complaining about bans when we can evade them all day? No, I do not hack on my main account xD

[neat turret]

That's not the trace route

But -83 dbm blows

offers to give devs hacks

Literally can't

[quasi crescent]

-83 dbm? Props, you somehow managed to upload that photo

[bitter iris]

Look, nobody here can do anything about bans. Talking about bans here has nothing to do with this channel, all the staff here can’t do anything about bans. People get banned for a reason.

[faint gust]

I have been unbanned thanks guys

[quasi crescent]

@faint gust good b8 m8

[noble robin]

@quasi crescent the conversations go to #chat

[quasi crescent]

Mk

[noble robin]

@bitter iris people come here not to ask us to unban, but to know what they are supposed to do further .

[primal fern]

@bitter iris i don't understand your point cuz many renowned players got banned and unbanned cuz of their popularity like hydra clan members......i want official members of this discord to talk with me....

[plain bone]

@neat turret plz explain simple language

[primal fern]

How can i contact the official members of this discord just suggest me..

[neat turret]

There's a tab in the app that says trace route. I need the information from there.

[bitter iris]

@noble robin I know that but they often ask unban me please and stuff like that.

[neat turret]

You need the IP address in the list above

[earnest epoch]

Help

[neat turret]

Banned?

[primal fern]

@bitter iris and yes i was banned without any reason

[noble robin]

@bitter iris just bc they dont know much about how the stuff works here

[earnest epoch]

My account does not open

[bitter iris]

@primal fern contact customer support

[lean crescent]

Something going wrong with banwave I think contact the support they would help in recovering if the ban wasn't legit @earnest epoch

[bitter iris]

In game

[neat turret]

Lol, that's their motto

[zenith light]

Hey ..where are those anniversary itesm ???

[lean crescent]

@primal fern be patient

[primal fern]

@lean crescentits now 1 day

[lean crescent]

@primal fern forget it then

[bitter iris]

1 day ban is nothing,

[primal fern]

@lean crescent cant forget it, either my account will get unbanned or pubg will get banned its my challenge

[lean crescent]

😍 😘

[plain bone]

@neat turret

[primal fern]

@bitter iris my account is banned for 3650 days

[bitter iris]

You just said it was banned for 1 day

[neat turret]

44 Ms at the first hop!?

[noble robin]

If your account is banned and you think something had gone wrong then please refer to #481198147478224896 FAQ2.9

[primal fern]

@bitter irisi said it was banned 1 day ago and i have not got any reply

[neat turret]

You're not going to have a good time with that connection...

[earnest epoch]

I enter into my account, the game will load to enter the "lobby" and closes when it is loading, someone help, please!

[noble robin]

@primal fern what gfx app were u using

[neat turret]

You need to move closer to the tower, or use wifi @plain bone

[plain bone]

@neat turret so what is the issue?

[neat turret]

Terrible signal strength

[plain bone]

With wifi

[neat turret]

there we go

[primal fern]

@faint gust did your account also got banned..?

[neat turret]

Hold on... Let me check something with a VPN. It shouldn't be routing you across the ocean

[noble robin]

@earnest epoch is it just with emulator or with both emulator and mobile

[primal fern]

@noble robin i have iphone 7 so why will use gfx

[earnest epoch]

@noble robin
não estou emulador, eu fui testado no emulador, não estou em contato, não estou em nenhum celular, nem em PC, preciso de ajuda, não estou em contato com o celular, o jogo não faz nada ...

[haughty cypress]

^this guy expects everyone to know french apparently

[plain bone]

@neat turret but i want to play with cellular data wifi is not available at my home

[haughty cypress]

is that even french 😐

[earnest epoch]

@noble robin
the game also does not load emulator, no cell phone also does not load

[quasi crescent]

Portuguese

[noble robin]

Please refer to the pinned message by error 403 which clearly says @primal fern

*All account suspensions are, as repeatedly informed of earlier, justified. This means that no accounts are suspended without a proper reason. Accounts are suspended due to violation of Tencent Games' terms of service, and there is no way of recovering access to a suspended account aside from waiting until the punishment automatically ends. The punishment's duration normally ranges between the following two options, depending upon violation:

• 2 months: Use of unauthorized, unofficial and/or cracked versions of the game, both on mobile and emulator.
• 10 years: Use of unauthorized third-party software and/or methods, such as—including, but not limited to—cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality.*

[plain bone]

@neat turret plz mention whom you are replying

[neat turret]

You can get a cell signal booster and that might help... But it seems like the other half of the problem is stupid routing @plain bone

Which you can't do anything about. It's the Internet Provider

[quasi crescent]

This game isn't meant to be played on data

[plain bone]

@neat turret from where i can get?

[quasi crescent]

You need the 10-30 ping range

[primal fern]

@noble robin but i have not voilated these rules

[neat turret]

First hop should be under 5. I think mine is 2

[stoic iron]

For all admins that was saying the ban is fair and i made mistake
My account has been unbanned just now and it was anticheat system bug

[earnest epoch]

@noble robin
Please Help me

[lean crescent]

@stoic iron OP

[neat turret]

It's a physical device @plain bone

[lean crescent]

Now I can bet this Anti Cheat is a waste stuff😂

[plain bone]

@neat turret ohh

[neat turret]

Lol, nice @stoic iron

[stoic iron]

Specially you @night cloak

I’m unbanned

[noble robin]

@primal fern theres an option to file claim, its the last thing u can do .

[lean crescent]

Hmm he was saying that anti cheat is legit stuff etc etc @stoic iron

[stoic iron]

Come play with my scope 8 please

[earnest epoch]

my account does not open, already tried in 3 devices, until emulator, but it does not open in any. I also did not take the ban, because no message appeared, please I need help!

[noble robin]

@earnest epoch i dont understand the language you used.

[neat turret]

The anticheat isn't infallible?! 😮

[lean crescent]

@primal fern boi go for the claim

[stoic iron]

The anticheat cheat sucks and has bugs

[quasi crescent]

The anticheat is an unbreakable spell that has NEVER unjustly banned someone and NEVER will

[neat turret]

💯

[lean crescent]

@quasi crescent🤔

[quasi crescent]

sarcasm

[lean crescent]

It has boi the vikendi incident and now this stuff

[quasi crescent]

^ what a loser

[neat turret]

No. It never bans without reason

[lean crescent]

🤔 @neat turret Really then what was brook talking about btw

[night cloak]

it does ban without reason look at all the peiple. This game charges you too without reason. Also where are the damn titles they promised.

[neat turret]

It merely released him as bait for Bm hackers. Obviously

[quasi crescent]

Jesus christ how do you deal with these brainlets

[earnest epoch]

My account is not opening. I tried on three devices, one being emulator. Everyone ends up closing or not loading. Please help me!

[neat turret]

My desk has a forehead imprint :(

[lean crescent]

@earnest epoch use #emulator-support for it

[night cloak]

where are the new titles

[restive forge]

Is the ban wave still going on?

[lean crescent]

@restive forge Hmm

[earnest epoch]

@lean crescent
I do not play emulator, I play on the cell phone "Z2 FORCE", I joined the emulator to see if it worked, but my account also does not open, I tried for "iphone 8 plus", however my account also did not open, please me I was not banned, no message appeared, I need help.

[lean crescent]

@earnest epoch ah boi isn't it working on mobile too?

[noble robin]

@lean crescent yes, please read his past messages .

@earnest epoch are u trying to login with facebook everytime ?

[lean crescent]

Lemme think the game is crashing btw in the screenshot

[earnest epoch]

@FacePalm#4823
My account can enter by "google games" and by "Facebook", I was playing yesterday by "google games" normally, I kept playing, but out of nowhere it stopped working when I went in again, I tried Facebook too, but in both cases gives the same error ...

[neat turret]

Repair. Restart device. Reinstall. Reset

[noble robin]

@earnest epoch by searching up the messages in this channel, i found out people saying that it is a bug with facebook. Try repairing client and logging in with google account

[earnest epoch]

@lean crescent
@lean crescent
Exactly, it's not working anywhere!

@noble robin
No, I tried to log in to google games too, but it gives the same error, but when I enter the guest in the "guest", the game comes in to create a new account, ie it works normally, it's just my account that does not open.

[fringe atlas]

Can anyone help me out? What was the limit of the characters of the rename card?

[normal fulcrum]

Most of the iphone users are getting banned. Hardly see an android user come crying for ban

[restive forge]

@lean crescent hmm

[fringe atlas]

@noble robin What was the limit of the characters of the rename card?

:x

[noble robin]

@earnest epoch your problem would be investigated and answered :)

@fringe atlas maximum character limit is 14 for ign.

[fringe atlas]

@noble robin thanks for your support!

[foggy notch]

My ping issue is fixed after the small in-game update tq devs :)

[noble robin]

@foggy notch awesome to hear that.

[night cloak]

@foggy notch is there any in game update bro ??

[lilac moss]

Why can’t we put brackets on name (IGN) anymore?
Asking for my friend.

[restive summit]

"ENEMIES AHEAD & "I GOT SUPPLIES" not supported by classic voice?

[noble robin]

@restive summit please read pinned messages of this channel

[normal fulcrum]

@night cloak What's Vaccinator used for?

[noble robin]

@lilac moss most special characters were removed after the past updates

[night cloak]

Vaccinator, @normal fulcrum?

[noble robin]

@normal fulcrum its for the event, you can redeem them to get temporary title and other stuff under events tab

[restive summit]

What if I want it on classic voice?

[normal fulcrum]

@night cloak The green injection which was exchanged with 30 Vaccinations

[noble robin]

The bug would be fixed soon @restive summit

[lilac moss]

So before "past updates" we can use brackets right? @noble robin

[restive summit]

Default seems to waifu kind 😂

[normal fulcrum]

@noble robin ooohhhh. So it's a title

[noble robin]

@normal fulcrum its a title.

U can equip it by going to ur profile

[normal fulcrum]

@noble robin Ok. And what about reward in achievement after killing 1500 zombies?

[noble robin]

@lilac moss yes apparently.

[lilac moss]

Ok thx 👌🏻

[noble robin]

@lilac moss not sure about the type of brackets, but i have seen names with brackets

[night cloak]

Can you show screenshot , @normal fulcrum?

[normal fulcrum]

@night cloak It's an icon of Umbrella Corp and says Resident Evil 2. Wait I'll send a screenshot

It says Resident Evil 2 when I hold the reward icon

[noble robin]

Looks like a profile picture to me

[shell falcon]

tbh yea

[lilac moss]

Yeah my friend asked me "I saw a player using bracket but i am not able to keep bracket now why?" so i am here for an answer and thx for answering

[normal fulcrum]

@noble robin Oohh. Ok. Let's see when I get the achievement

[dense rivet]

@night cloak hey i have a problem about top up

[neon oriole]

How to get low ping in pubgm

Some of the Players r getting 20ms constantly

[lilac moss]

Better Internet connection.

[night cloak]

Yes. I think that is profile picture, @normal fulcrum.

Can you elaborate, @dense rivet?

[neon oriole]

Any possibilities by changing DNS servers

[dense rivet]

@night cloak im top up on codashop

But its not working

Digit code problem

[noble robin]

@neon oriole searching up this chat, i saw people stating that they got banned because of changing DNS

[cursive kernel]

My friend didn't get the update

[neon oriole]

@night cloak What's the small in-game Update brings.. any bug fixes?

[night cloak]

Probably it is about bug fixes.

Hello, @cursive kernel. May I ask what system is he on ? Android or iOS ?

[cursive kernel]

IOS

[night cloak]

Did he try restarting his device maybe ?

[cursive kernel]

Okay I'll ask him

[primal fern]

My account is unbanned ,thank u guys...😊😊😊

[cursive kernel]

Still nothing @night cloak

[night cloak]

Do you both live in the same region, @cursive kernel? Did you get the update ?

[cursive kernel]

@night cloak yes I did

But we live a bit far away

[dense rivet]

@alpha i see the update size 448 and why im update ia 1.78GB

@night cloak

[noble robin]

@dense rivet read pinned messages of this channel

[night cloak]

I am not quite sure why he didn't get the update, @cursive kernel. He got to wait until his region receives the update. It's officially out now, but won't reach all regions straight away. I am not quite sure.

[cursive kernel]

@night cloak okay 👍

[echo bridge]

Is there any way to fix lag on phonix os??

[spice gulch]

@echo bridge no bro

[cedar galleon]

how to get vaccine fast?

[noble robin]

Complete all events, and i also found vaccines in game

[echo bridge]

@spice gulch can you tell me when official lag fix upgrade will come ??
😃

[noble robin]

@echo bridge how much ram does ur phone have ?

[spice gulch]

@echo bridge don't know.... play 3 to 4 in war mode....then it may get little stable

[echo bridge]

I am using Emulator which have 8GB DDR4 ram

@noble robin

[night cloak]

Hello, @echo bridge. Please head to #504819353049628683 and react to the letter E to enable the emulator Chat. That will also enable the emulator support channel. Good luck.

[spice gulch]

@echo bridge doesn't matter when game itself is poorly optimised. #shitgame

@echo bridge wait for pubg lite

[echo bridge]

you mean PUBG PC lite?

PUBG LITE is now available for our country

@spice gulch

[spice gulch]

@echo bridge not yet available in or county.... those bloody devs even released it on bangladesh

[noble robin]

@spice gulch if you cant really send helpfull messages here then please refrain from misleading people here.

@echo bridge #emulator-support would let you know the best settings u can keep for best user experience

[spice gulch]

@noble robin what did i say wrong

?

[noble robin]

#chat please.

[echo bridge]

I came here to fix lag on emulator 😃

[night cloak]

For example, swear words are not appreciated in this channel, @spice gulch.

...in the entire server that is

[noble robin]

@echo bridge go to #504819353049628683 , react to E , you would get the emulator role and then head to #emulator-support

[echo bridge]

ok

[cedar galleon]

i mean ingame how do i get vaccine in game...

and how to kill g stage?

[noble robin]

I found vaccine in zombie mode

I will do some research and let you know in a while @cedar galleon

[hushed ravine]

Am i the only one who saw we all spawn with our own clothes and not the white and black pangs in war mode

[proud token]

Got an in game update what was about it ?

[limpid socket]

Minor bug fixes

[night cloak]

@cedar galleon Vaccines are found as random spawns across the map, I've managed to find 2-3 in school and yasnaya
The g stage zombie spawns in the police department (spawns randomly on map) Mostly near shelter/mansion area or school

[proud token]

Is there any patch note?

[heavy yacht]

getting high ping

what should i do

?

[cedar galleon]

police department like the big building spawning anywhere?

[night cloak]

Where can i find those anniversary emotes?

[sturdy perch]

@cedar galleon its random and there are 3 in total.

@night cloak Maybe in crates section.

@heavy yacht Try Repairing your Client.

[dusty tree]

After the update,my quick chat automatically changed and when I went to settings,I got this

There's nothing there

[night cloak]

Have you tried repairing your client, @dusty tree?

[dusty tree]

I'll try it now

[sturdy perch]

@dusty tree Go ahead.

How to solve the issue with ' I got supplies' and 'Enemies Ahead' ?
-Go to the settings in game.
-Go to Quick chat option.
-Select the default voice as shown in the screenshot below.
-enable the I got supplies option from discussion section.
If it still doesn't work try repairing the client.

[jolly elbow]

Please unban my account all my friends who banned yesterday are unbanned now
My Game Name:- TSMムHarshaｼ
My character id :- 524231264

[sturdy perch]

@jolly elbow Did You File A Claim?

[jolly elbow]

Yes

But no response

[sturdy perch]

Why has my account been suspended, and is there a way of retrieving it?

Accounts are suspended due to violation(s) of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons include, but are not limited to, use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality; purchases from third-parties; and refund fraud (forced refunding through Google or Apple). This gains an unfair advantage over other players and is not supported by the game developers.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. A customer agent will reply as soon as possible. The response time may vary between some hours up to a few days, depending on the amount of support requests. You are therefore kindly asked to wait patiently.

Please do not repeat questions regarding account suspensions in this server, as we (moderators, administrators and community staff) are unable to assist with this in any way (we also do not have power to lift account suspensions), hence why we have a customer service. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.

[dusty tree]

Thank @night cloak

[jolly elbow]

I am genuine i will play with mortal,nova,exp

And more

[sturdy perch]

@jolly elbow So what we can Do Then?

@jolly elbow We Can Help With Errors etc but not Account Suspensions.

[jolly elbow]

@sturdy perch can i talk to u in discord

Via phone

Please

[night cloak]

Pubg mobile is broken

I got banned for no f reason

[umbral whale]

What's new about synergy??

[limpid socket]

@night cloak Why has my account been suspended, and is there a way of retrieving it?

Accounts are suspended due to violation(s) of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons include, but are not limited to, use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality; purchases from third-parties; and refund fraud (forced refunding through Google or Apple). This gains an unfair advantage over other players and is not supported by the game developers.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. A customer agent will reply as soon as possible. The response time may vary between some hours up to a few days, depending on the amount of support requests. You are therefore kindly asked to wait patiently.

Please do not repeat questions regarding account suspensions in this server, as we (moderators, administrators and community staff) are unable to assist with this in any way (we also do not have power to lift account suspensions), hence why we have a customer service. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken

[night cloak]

Can someone give [IR] tag for my friend?

[limpid socket]

@umbral whale these is nothing new, the new update just says that if you have 400+ synergy with a friend you can have him by your side

@night cloak you mean you want it to be added to the nickname?

[night cloak]

Yes

[umbral whale]

@limpid socket ok!

[limpid socket]

@umbral whale welcome:)

@night cloak what new nickname do you want?

[night cloak]

When will we able to buy anniversary items ?

No problem. @dusty tree

@limpid socket I want a nickname for my friend

He is @true flume and he want "Arad [IR]"

@limpid socket?

[limpid socket]

@night cloak let me tag a mod so that he can make the changes

@night cloak ^

[sturdy perch]

Can Mods Change Nickname For Users?

[limpid socket]

@sturdy perch yes they can.

[sturdy perch]

@limpid socket How?

[limpid socket]

@sturdy perch you simply tag the mod and tell them the new nickname that you want:)

[placid musk]

Please use #discord if you need a nickname change.

It will not be seen most of the time if asked here

[sturdy perch]

I thought game Nickname Change lol.

[placid musk]

Oh we cannot change names ingame

That can only be done with a rename card. I don’t think even the Customer Support would do that

[limpid socket]

the mods/admins here have no control of accounts in-game @sturdy perch

[sturdy perch]

@limpid socket ok then...

[limpid socket]

@placid musk yes, a re name card needs to be purchased

its not free :p

[placid musk]

@night cloak It has been done. Please use #discord for this next time. This channel is only for help with the game.

@limpid socket You get them from some achievements or the rewards for leveling up

[limpid socket]

Oh right... 👌

[night cloak]

@placid musk ok thanks

No Supplies Voice ?

No quick Chat Option

[limpid socket]

@night cloak try using the in-game repair client method...it would fix most bugs

[mystic acorn]

Hello there is a hacker live-streaming on YouTube right now! Where can I post the link if possible for you to ban him ?

[livid blaze]

@mystic acorn everyone know the link of hackers but pubg mobile cant do anything...

[mystic acorn]

No other way to report? Other than in game ?

[storm flume]

Please refer to FAQ 5.1 in #481198147478224896 for further information, @mystic acorn. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[autumn rover]

@livid blaze yea they ban non hackers

[livid blaze]

@autumn rover 😂😂😂

[covert venture]

Every time I download it this happen

[tribal ice]

Day 65, game still going laggy on iPad 2018, everything being worse with each day

[placid musk]

@covert venture Have you given the game the Storage permissions it needs?

[covert venture]

Yup

I give the permission but still it is showing

[vapid estuary]

Help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

[night cloak]

Can you provide screenshot that you have enabled ghe permission, @covert venture?

[vapid estuary]

@night cloak

[night cloak]

Yes, @vapid estuary?

[vapid estuary]

Is the G6c3 gun in the game??

Do bots have it??

[limpid socket]

@vapid estuary not in the global version.

[night cloak]

And can you locate the tencent obb file under Android- > obb, @covert venture?

[vapid estuary]

Bots????

[limpid socket]

@vapid estuary nope.

[vapid estuary]

Ohk

I saw a video

Of Viper Gaming

[limpid socket]

@vapid estuary it could be the chinese version

[night cloak]

Hmm.

Have you installed it from play store or any other source?

[covert venture]

Actually I download only apk

[night cloak]

Then install the game from play store.

[covert venture]

Then additional fill automatically download

[night cloak]

It should be fine then.

[covert venture]

No

[bitter iris]

@tribal ice I have explained to you the problem. We understand your frustration but please don’t fill up this chat with you moaning about the game, everyone is facing the same/similar issue. Stay patient ☺️

[covert venture]

From play store I download full data but it reinstall again

Means it's start from starting point again

[night cloak]

Let it be for a couple of minutes, @covert venture.

[covert venture]

Ok

[violet hollow]

I got supplies is not working? Or they stopped it after update?

[neon oriole]

@bitter iris Wats the problem u explained?

[storm flume]

Please read this channel's pinned messages for further information, @violet hollow:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[limpid socket]

@violet hollow check pinned messages

[bitter iris]

There is a small bug in the game that affects my gameplay, not sure if anyone else is having same problem. But when you rush a building in your car and you hit the building with the car the driver gets flung out of the vehicle about 10 meters away from the vehicle and take half damage

[neon oriole]

Does the Small update didn't fix any lags or bugs??

[storm flume]

Hello, @bitter iris!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[wispy matrix]

@neon oriole forget abt lags, new update only fixes few bugs.

[stable pagoda]

Everyone is Facing Lag spikes while Driving a vehicles , Using scoped weapons and during enemy encounters

Please fix this ASAP

[neon oriole]

@wispy matrix okay will forget about lags

[bitter iris]

@stable pagoda it’s been mentioned to devs, please be patient ☺️

[languid sparrow]

is this game compatible with 3gb now because i used to play fpp very easily but now it's just frames drop for me

[limpid socket]

try out pubg lite

[bitter iris]

@languid sparrow everybody is facing the same/similar issue, the devs are working on fixing the game so everyone can have a fun experience, for now just stay patient ☺️

[languid sparrow]

@limpid socket it's still beta

[bitter iris]

@languid sparrow the beta is closed until the next one is released.

[limpid socket]

#lite-news <

[languid sparrow]

@bitter iris so no lie lite for now ?😓

[bitter iris]

Have you tried using the lite version?

[languid sparrow]

@bitter iris nope

@languid sparrow i was

[bitter iris]

Try it, it might work for your device

[languid sparrow]

@bitter iris ok

thanks

[mortal patrol]

why didnt came arcade sanhkok

?

[bitter iris]

No problem, Have a nice day ☺️

[night cloak]

"i got supplies" is not working in new update

[bitter iris]

@mortal patrol I think there are percentages of getting a map in arcade so just keep trying until you get it.

@night cloak read pinned messages

[night cloak]

Ok boss

[faint shadow]

Was there a banning system error yesterday?
Coz one of my friends got banned yesterday for 10yrs for no reason n earlier today he got unbanned

[night cloak]

Yes, there was.

The issue has been resolved.

[bitter iris]

If there is still a issue don’t hesitate to contact us or customer service in game 🙂

[fallen anvil]

If i have 1 legendary skin 2 times , is it counted as 2?

[bitter iris]

Yes. You can also dismantle it but that’s your choice.

[limpid socket]

@fallen anvil it will show that you have 2 skins, but you can simply dismantle 1 and earn silver fragments.

[serene pulsar]

plz fix lag for emulators plz

very much lag even good pc

[fallen anvil]

No its ok now i can get helmet from achievements

[fervent grail]

@serene pulsar If you need help any thing related emulator you should check

[fallen anvil]

And is a problem in game, cant tag supplies

[storm flume]

Hello, !

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

[fervent grail]

Thats a current well known issue that is being worked on @serene pulsar

[severe crater]

Why can't i dismantle parachute. I got them from elite pass crates

I have duplicate bt i can't dismantle it

[wispy matrix]

maybe a bug

[tired goblet]

'I Got Supplies' not there in Chat

[severe crater]

@tired goblet You have to add it again in settings-quick chat

[tired goblet]

How?

Can you explain a bit?

[storm flume]

Please read this channel's pinned messages for further information, @tired goblet:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[wispy matrix]

@tired goblet go to settings>quick chat>select default voice> assign i got supplies

[tired goblet]

Thanks

[normal fulcrum]

How do I use that? @night cloak

[severe crater]

You can use it in event page

[slow pelican]

@wispy matrix it's working?

[tired goblet]

I noticed that Gun's Rate of Fire changes with Framedrops

[severe crater]

@tired goblet Thats true

[tired goblet]

In PC, it's fixed in latest patch

[normal fulcrum]

@severe crater In draw?

[severe crater]

Low frame = low fire rate

@normal fulcrum No

[tired goblet]

When it will be fixed in Mobile Version?

[wispy matrix]

@slow pelican what?

[normal fulcrum]

@tired goblet Gun's rate of fire isn't changed, we just skip sound during frame drops. I confirmed while I was playing with mates and I was facing frame drops

@severe crater Than where?

[severe crater]

@tired goblet Its not a bug its because it helps your gun handeling in game

[dim hollow]

What is this

[tired goblet]

I lost many fights due to Framedrops

:(

[normal fulcrum]

@dim hollow Avatar

[severe crater]

Bottem right corner above settings option you will see little gift sign

[weary cosmos]

freezing game

[dim hollow]

@normal fulcrum the icon one

[normal fulcrum]

@dim hollow It's an Avatar you will unlock after 1500 zombie kills

[dim hollow]

K

[night cloak]

Restart the client, @weary cosmos.

[dim hollow]

And why some zombie drop crates @normal fulcrum

[severe crater]

1500 kills

[tired goblet]

@normal fulcrum So the guns fires slowly only for us? Not for others?

[normal fulcrum]

@dim hollow So we can loot

@tired goblet Yes. I faced frame drops and heard only 1 shot while my mates heard gun spray

@severe crater Understood. Thanks mate

[tired goblet]

So it's only us, we feel like gun's are slow but for others , it's normal. Right? @normal fulcrum

[normal fulcrum]

@tired goblet Yup. Atleast that happens with me whenever I used to face frame drops

Luckily 4 mb update fixed the frame drops for me

[tired goblet]

Which phone you have? @normal fulcrum

[wispy matrix]

@normal fulcrum for emulator?

[crimson agate]

Why cant i access quick chat settings?

[normal fulcrum]

@tired goblet 6T

[tired goblet]

Nice

[normal fulcrum]

@crimson agate Share screenshot

[tired goblet]

I play on Moto G5 Plus

[severe crater]

@tired goblet Its not because frame drops its on low graphics

[normal fulcrum]

@tired goblet Try lowering ypur graphic and turn on force gpu rendering if you haven't done already

[severe crater]

Restart and try again maybe that will work @crimson agate

[normal fulcrum]

@crimson agate Have you tried clearing cache or client repair?

[tired goblet]

@normal fulcrum I already play on Lowest Graphics

[normal fulcrum]

@crimson agate Which device you use to play?

[severe crater]

@normal fulcrumforce render gpu thats doesn't work

[dim hollow]

No means why some crate and why some not I got a crate from normal zombie with awm @normal fulcrum

[severe crater]

Its myth

[normal fulcrum]

@severe crater It does for me

@dim hollow You can get AWM only after killing tyrant. It's like an airdrop. Else you will get m24

[severe crater]

Its juat drains your battery

[crimson agate]

@normal fulcrum Huawei Mediapad M5 Pro

[dim hollow]

No I really gotted from normal zombie or that fat zombie but not tyrant and g @normal fulcrum

[tired goblet]

Which is you favorite Gun Combos??
For Vikendi & Sanhok

[normal fulcrum]

@severe crater GPU rendering means forcing the device to render ui render and response to gpu and keep calculation to cpu rather than putting everything on cpu

@dim hollow Maybe You're just lucky or some kinda bug

[severe crater]

@normal fulcrum check on you tube bro its doesn't work

[normal fulcrum]

@severe crater I don't follow YouTube but devs from Google. Try AOSP sometime

[woeful yoke]

I can't send mark supplies help

[storm flume]

Please read this channel's pinned messages for further information, @woeful yoke:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[normal fulcrum]

@woeful yoke You need to add it from settinga while in lobby

[dim hollow]

Maybe

[woeful yoke]

I added @normal fulcrum

[severe crater]

Classic voice? @woeful yoke

[normal fulcrum]

@woeful yoke follow machete than bro

[woeful yoke]

Yes

[normal fulcrum]

@woeful yoke Use default voice

[severe crater]

Classic voice tag's aren't working for me to

[woeful yoke]

Ok

[severe crater]

I switched back to default

[normal fulcrum]

@severe crater It's not working for anyone. No one yet confirmed they have working classic commands

[noble robin]

@severe crater refer to pinned messages of the channel as stated by the bot

[tired shell]

What was in the 4mb update the pushed by Pubg??

[wispy matrix]

maybe small bug fix

[dim hollow]

How to get groza or Aug in zombie mode

[cobalt void]

Can anyone explain me "added player spaces" in update

[tired goblet]

What's this?

[finite sparrow]

Hi

[dim hollow]

Lag or network issue

[wispy matrix]

@tired goblet repair client

[dim hollow]

Where to find Aug or groza in zombie mode @wispy matrix

[wispy matrix]

by killing stronger zombies i guess

or tyrant

[dim hollow]

I killed many didn't seen it now

[finite sparrow]

@wispy matrix in drop

[dim hollow]

No drops their

[wispy matrix]

kill tyrant , i found groza and awn in his crate@dim hollow

[dim hollow]

K thd

I tried killing it but 300 ammos and stil it alive

[wispy matrix]

u gotta kill it as a team

and 300 ammos are way too less to kill it

[dim hollow]

Then blue zone come and it died

😂

U seen the chicken

[wispy matrix]

which chicken?

[dim hollow]

Hum no one seen it except me I need to get a ss then

I will ss u it

[wispy matrix]

ok

[finite sparrow]

Hi

Fix camera angle

Hi

[wispy matrix]

what help do u need?

[finite sparrow]

Quick chat

[dim hollow]

@wispy matrix I didn't get a pan in zombie mode otherwise I should have maken dinner of the chicken where to get pan

[gusty acorn]

I see black screen when I open ping mobile

Pubg*

[finite sparrow]

Screenshot @gusty acorn

[wispy matrix]

@finite sparrow did u try repair client?

[finite sparrow]

@wispy matrix no

[wispy matrix]

try it

[gusty acorn]

It keeps black

[wispy matrix]

@gusty acorn which device u r using rn?

[finite sparrow]

@wispy matrix use repair option then all settings is reset 😢

[wispy matrix]

@finite sparrow its the only option.

[gusty acorn]

Xiaomi Redmi note 4

[finite sparrow]

I use redmi 3S prime

[gusty acorn]

Should I reboot my device

[finite sparrow]

@gusty acorn try

@wispy matrix i think this problem because today's update

4MB update

[gusty acorn]

Rebooted

Now it is ok

[finite sparrow]

@wispy matrix you moderator?

How to fix?

Fix Camera angle

[night cloak]

I get the same problem sometimes

[finite sparrow]

I think these bug because today's update (4MB)

[night cloak]

No

I got this bug in 0.10.5 too

[finite sparrow]

@night cloak o

Yesterday only quick chat marking problem

[wispy matrix]

@finite sparrow i am not a mod

[finite sparrow]

@wispy matrix i am sure repair it's not work

[wispy matrix]

did u try it?

or just assuming it wont work?

[finite sparrow]

You try it?

@normal fulcrum Hi

[normal fulcrum]

@finite sparrow Settings will be saved along with the account. I never lose my control layout and sensitivity settings even after reinstallation

[finite sparrow]

@normal fulcrum all quickchat reset after repair

I am sure quickchat problem came in today's update

[normal fulcrum]

@finite sparrow You're not able to use quick chat at all. So what's the big deal if it gets resetted?

@finite sparrow Ok let me check at my end

[wispy matrix]

he himself doesnt want to cooperate. what can we do

[finite sparrow]

Any one try repair?

Repair world?

[normal fulcrum]

Working for me

@finite sparrow If you don't want to use repair option whan there's nothing other's can do

[finite sparrow]

Ok

Try

[true tartan]

Need pro player contact NaveenKumarrt in pubg

[languid citrus]

Hey can anybody helo

[true tartan]

What

[languid citrus]

My enemies ahead is not showing

[normal fulcrum]

@true tartan Kindly use #pubg-mobile

[languid citrus]

It keeps saying croshair cannot reach 800m

But i was pointing at the enemy

And i cant use voice chat

[normal fulcrum]

@languid citrus Does it gave wrong mark or no mark?

[finite sparrow]

I am not use repair

[normal fulcrum]

@finite sparrow Ok than you have to bear with it

[finite sparrow]

Now work!

I only reopen the game

For repair

[languid citrus]

@normal fulcrum no mark

And i cant use mic

But my mic works on discord

[normal fulcrum]

@languid citrus Have you checked permission in settings?

[languid citrus]

@normal fulcrum yes

[normal fulcrum]

@languid citrus Have you tried repairing client?

[finite sparrow]

I am go to quick chat for checking

@languid citrus try reboot

Reboot(restart) Then try

[normal fulcrum]

@finite sparrow Kindly let us know once everything is done rather than spamming each and every step

[finite sparrow]

Camera angle 😅

On my today's first match

[normal fulcrum]

@finite sparrow What's wrong with that?

[finite sparrow]

Camera angle

See

This bug is rare

[normal fulcrum]

@finite sparrow Please explain the situation and the bug

[vital sluice]

Not sure what's wrong,if you feel it's a bug . Do the following @finite sparrow.

[storm flume]

Hello, @finite sparrow!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[normal fulcrum]

I don't see any bug tbh

[finite sparrow]

@normal fulcrum wait

[night cloak]

It is a bug

[finite sparrow]

@night cloak ya

[normal fulcrum]

@finite sparrow 1st repair the client. It fixes almost all issues with the game. If it still doesn't work, follow Machete 2.0

[night cloak]

His character is way too up

And repairing doesn't wipe your quick chat or settings @finite sparrow

[finite sparrow]

@night cloak i am only reopen the game and check quick chat

Now it's work

[ember herald]

My quick chat is broken. Can’t choose what I want

[limpid socket]

@ember herald please check the pinned messages

[finite sparrow]

@ember herald

Like this ya marking problem?

[ember herald]

Yes

[limpid socket]

@ember herald use the in-game repair option, it would fix most of the bugs

[finite sparrow]

@ember herald

[ember herald]

Repair didn’t help

[finite sparrow]

@ember herald like this photo?

[ember herald]

Yes

[finite sparrow]

@ember herald

@ember herald pubg mobile remove from background and reopen

Than work

Try

@ember herald my problem is fix

[normal fulcrum]

@ember herald Repair client and reboot device

[finite sparrow]

After any update restart the game

100%work

[ember herald]

Ye it’s working now, thx

[finite sparrow]

@ember herald

[sterile goblet]

My got banned few days ago for no reason!
I don't use any 3rd party apps!

[finite sparrow]

You reopen the game?

[normal fulcrum]

Is it just me or everyone is facing brightness issue? I have to keep in game brightness on 130% after update and phone brightness at 30%

[night cloak]

Please contact customer service for issues related to suspensions, @sterile goblet.

[night cloak]

In-game brightness doesn't really affect much. I rather increase the device's brightness, @normal fulcrum.

[finite sparrow]

@night cloak use pubg brightness

[sterile goblet]

Customer service?

In game?

[finite sparrow]

Go to settings and in graphics

[normal fulcrum]

@night cloak But It's darker than before. I always used to play on 25% brightness. Now 30% doesn't feel good

[night cloak]

Yes, @sterile goblet. You can do that by simply selecting the File Claim option.

Well, increase it to 40-50%, @normal fulcrum.

[finite sparrow]

What is file claim option?

[normal fulcrum]

Btw I play in HDR+Realistic

[sterile goblet]

@night cloak
I HV mailed them but haven't got any response yt

[normal fulcrum]

@night cloak Tried that but it resulted my phone turning to a hot fry pan

[night cloak]

@finite sparrow

[finite sparrow]

@night cloak what is this

[night cloak]

Well, playing the game itself already heats up the device, @normal fulcrum, so...

A response takes a day to a week, depending on ticket traffic, @sterile goblet.

[normal fulcrum]

@night cloak I know but after this update of zombie, it's heating up faster and higher than before

The new 4mb update fixed frame drops but heating is still not fixed yet

[finite sparrow]

I am be back

[night cloak]

Heating isn't game-based.

It's all on your device.

[normal fulcrum]

@night cloak Yes it is

[night cloak]

More updates = more processing.

[normal fulcrum]

Some games even have report system to report heating issues

[night cloak]

More processing = Warm device.

[normal fulcrum]

@night cloak I don't know what to say now. So It's like the more update we get the more it will heat up

This will be first and worst thing to imagine

[night cloak]

A warm device is mainly caused by long usage.

[finite sparrow]

@normal fulcrum hi

Bug

Normal

[normal fulcrum]

@finite sparrow Please report ingame. Go to settings, click on customer support located on left buttom and share them screenshots along with the issue you're facing

@primal iris Wrong channel

[finite sparrow]

I report 1 bug 2 times but

[limpid socket]

@finite sparrow check the bot's last message

[normal fulcrum]

@modern trellis It is delayed coz of high ping

[finite sparrow]

Not fix

[modern trellis]

@normal fulcrum but ADS isn't delayed

[normal fulcrum]

@finite sparrow Send them and wait for the reply.

[storm flume]

Hello, @finite sparrow!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[limpid socket]

thats your phone's rendering problem i suppose

[finite sparrow]

I report this bug 2 times

[limpid socket]

@night cloak he has already got the same replt from 3 diff mods

[hidden kestrel]

@sterile goblet gg

[normal fulcrum]

@modern trellis I know but some functions like peek and door opening and getting in car is delayed while ping spikes. I face that issues many times

[night cloak]

If you've already reported the bug, you're good to go.

[hidden kestrel]

u can have ur acc back in 10yrs?

[night cloak]

It's a permanent ban.

[finite sparrow]

I see 1 more bug after 11.0.1 update

[hidden kestrel]

oof

[night cloak]

You will not have it back.

[hidden kestrel]

after 10yrs tho

[modern trellis]

@normal fulcrum well I was hoping the devs could see so it so they consider using the same mechanism used for ads in the peek functions

[finite sparrow]

Hi

[hidden kestrel]

hi

[normal fulcrum]

@modern trellis Try reporting in game

[finite sparrow]

Why not uploading photo

[limpid socket]

what do you mean?

[normal fulcrum]

@finite sparrow Stop sharing images before any mod gets angry and mute you

[finite sparrow]

Ok

[night cloak]

If your issue has been solved, please move to #chat to avoid confusion, thank you.

[normal fulcrum]

@finite sparrow If you have sent the screenshots to customer support than wait for their reply. They will fix it as soon as they can

[fossil kindle]

How to play arcade in sanhok ?

[night cloak]

Just...play Arcade?

[normal fulcrum]

I guess it's random

[fossil kindle]

O ok

[night cloak]

Lol it's as rare as miramar

[rough trellis]

Does anyone know what was the last 4mb update for?

[finite sparrow]

@normal fulcrum which is best for reporting bugs?
-Discord (pubg-support)
-game (report/custom support)

[sharp ingot]

@rough trellis what do you mean by that

[fossil kindle]

I tried like 7-8 times and I'm not getting sanhok in arcade mode. Why?

[finite sparrow]

@fossil kindle sanhok is rare

Which is fast?