#questions
1 messages · Page 345 of 1
i cant type in #chat
I guess you can. Can you provide screenshot @formal skiff?
I am a YouTube
It's slowmode feature. Try restarting the discord, @formal skiff.
It's autodeleted. Restart your app.
Does pubg delete inactive account?
@coarse urchinno
@storm flumeAs the title says my account got banned right after i died in a match with the message "Data has changed you're logged out". To be honest i dont know what i did, i tried to re-login and it said that i have broken a rule, i wrote an e-mail to the customer service and got a text which said that using cheats, hacks and so on will lead to a ban but i never used any hacks or cheats and i also never downloaded PUBG MOBILE on an unofficial Website.
@night cloak thx
Only Client Are Different
new update
@torn tide Can I help you with anything?
Yo
Hello,how can I help you @fast salmon?
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
Help me
Yes, @candid flare?
@night cloak what is player space
That's about all the information we have been given, unfortunately.
I saw his footprints in 170 but got killed by head shot from 60, I was standing there but didn't see him moving then how did he went to 60 from 170 in few seconds? What did happened there? 
Maybe another person killed you, @viscid tangle.
Clarification about "Added Player Spaces" in the patchnotes - It will be available where player information and Connections are displayed. You can now select a friend with Synergy 400 or above as Partner to stand by your side in your space! ❤
@night cloak i dont need any help :)
Can we have some more information please
That's about all the information we have been given, unfortunately, @crisp yarrow.
I don’t understand how the partner to stand by my side in my space
Does that mean the partner can be in my space at the same time
@night cloak There was only me and that person
Cheers @night cloak
And something else happened that day, I was playing with my friends and just before we were sent to map game kicked me out, when I went back I didn't see "Enter match again" banner. I had to wait their match to finish 
It might be bug then. Please report it in the game, @viscid tangle.
How to get this redeem codes
Will kill cam be added in further updates?
Maybe, @jovial wolf. We don't know about future updates.
Ohh Thanks
Can we buy UC's from 3rd party sites like theres a site where we have to add our game ID and we pay there and UC's are tranferred to out account is it safe to use?
@night cloakhow to get this cods👆
For now only midasbuy option is available to buy, @jovial wolf.
@jovial wolf no this site is officially by emulator
Oh so it's safe
It might be the code from google play or code which is given by pubg mobile to some players , @robust citrus.
Yes, @jovial wolf.
🤔
@pale cosmos When someone opens your profile, they'll be able to see 4 of your friends that you chose for player spaces, there will be a separate section in your profile page. It could be seen in beta
@night cloak witch tab I need to buy for play pubgmobile in buged
Budget
ipad pro!
Use paytm if u don't have redeem code
@night cloak how to get cods
👍.
PUBGM in-game support is OP they closed my account recovery thread without any reason and i have been waiting since last 25 days to recover it awesome god level stuff
@everyone Somebody help me , somebody hack my twitter account and i cant log in in pubg
What is player spaces?
When someone opens your profile, they'll be able to see 4 of your friends that you choose for player spaces, there will be a separate section , It will be available where player information and Connections are displayed. You can now select a friend with Synergy 400 or above as Partner to stand by your side in your space!
@mortal patrol ^
@everyone Somebody help me , somebody hack my twitter account and i cant log in in pubg
Please contact twitter support to get your twitter account back, @main rivet.
What's the new player spaces that's coming in the update?
@night cloak @robust citrus Paytm and Google code, there was an PUBG event on Paytm
Each time shen you play with same player or when you send bp to them you get points . Those points are called synergy, @mortal patrol.
Please read this channel's pinned messages for further information, @night fjord:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
You're welcome.💚
please let the time traveler outfit back i want to buy it
You can check your synergy with your friends there, @mortal patrol. Those hearts are called synergy.
is voice changer considered as third app..??
can they banned me for that..??
@night cloak okey @night cloak💚
bro the nostalgia in that pic
i need help
was that a guest account ?
Anyone Have PUBG Mobile Lite Link?
You can google it to download lite version, @main sandal.
my first account is google and second account is in facebook and i need to login with my 3d accout in ios .
1 boi 3 accounts smh
You can't login with 3 social media account, @tribal dust. The limit is only 2.
@night cloak Thank you
👍.
in facebook account mean lag in game because in facebook 300 above freinds so the game is laggy
so what should i do
@tribal dust numbers of friends doesn't matters lol
i have 500+ friends
no lag at all
It might be server side issue.
c @night cloak ya but little bit frame drop
can we logout from google account and than login with ios game center.
No you can't, @tribal dust.
@night cloak plzz find some way bro.
You can't unbind the social media account as said in #481198147478224896 2.4 .
This is my ping
good
@rose lagoon Unlinking accounts isn't possible.
Rip server 😪

Server issues on Europe server... is it being worked on? Just wondering and it isn’t just me who’s getting these ping issues. I usually have 48-60 ms, but at certain points during game it shoots up to 968 randomly then goes back to 48. Definitely not internet issues due to 100+ of my clan family members and many more in my friends list having the same experiences as me.
Thanks for reading. And I’ll appreciate if anyone here can give me an explanation as to why this is happening to many European players.
Thanks!
@tribal dust If you're logged into game with your google account, you can easily add a 3rd login method on iOS. You can use game center, Facebook, Twitter and wechat 😊
@foggy rampart Ping spikes, server sided issue.
How does the matching even work in arcade ? I'm in ace and got matched with 2 gold players and 1 diamond player
@night cloak Oh arcade matchmaking is totally random.
@neon patio for what?
You can unlink FB i think
Go to fb settings, apps and remove pubg
Maybe the same for google
But wouldn't you get the data back when you login again with that account?
Or did you already confirm by doing it before?
You will still play using your mobile phone, yes?
Mirroring is no issue.
Cuz android is loser won't let me do it
Hmmm just wanted to confirm cuz I don't want to lose my account
Thanks
Yeah. Internal Audio recording was disallowed on most Android devices quite a while ago.
You remove the data then not get the data again
So why not just record on pc
@modest plank no
Thanks
@modest plank
Yeah?
I had a question
If I mirror my screen onto my pc
Will I get banned?
Ans: no
Ty
Why pubg lite launching globally
@finite sparrow You won't get ban for screen mirroring. But if you use keyboard and/or mouse to play game, that's definitely a voilation
@normal fulcrum i am not screen mirroring
@merry sandal Actually internal audio recorsing was disallowed by Google due to some privacy. But few brands like Samsung has exception. Phones like LG still doesn't have permission to record internal audio without root
@finite sparrow Your previous message was about screen mirror
Many phones have permission to record internal audio like readmi note 4
Without root
@finite sparrow Many not all. Due to some Google privacy thing. All this started with Android 7.0
@finite sparrow I said It started with Android 7.0. Don't you read messages before a reply. Now kindly end the topic as it is unrelated to support. For more info about the topic, Google is always happy to help.
Why pubg lite not launching globally?
@finite sparrow Kindly ask any questions related to lite version in #lite-support
@finite sparrow A mod will reply soon.
@night cloakno brother
zzzz
@north wedge wat?!!!
Is the point system going to get fixed? In crown and ace we lose more points than we do gaining them which makes the game much harder, I understand when you get to a higher rank there are more people but the points you lose is ridiculous, all the other ranks get it easy and can sometimes get 90+ points.
@bitter iris I guess That's not an issue. That's how it always used to be. I'm playing since season 2 and it has always been that way only
Higher the level harder the difficulty
@bitter iris Higher level Harder difficulty Hard to achieve easy to lose
This is how rank system works
@bitter iris that is natural for any rank system in games. The distribution of players start from high in low ranks, and decreases as the ranks go up higher. The fewer people there are in the rank, the more points you would lose. Its not a flaw, its supposed to be this way or ranks would not have any value
Downloaded from playstore? @north wedge
Yep
Usually it takes 2 hours or so to download.. but mine only 1 sec or so.. to download it
And when I open the app it bug like tht
Help. Thanks
Mobile data or wifi?
Have u tried uninstalling/clear data?
store?
@limber hornet in-game store
oh thanks
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
There isn't a "streamer" role, @night cloak.
@night cloakthere isnt a streamer role but there is a content creator role and to get that role you need a social media account based on pubg which has more than 1k followers/subs
Any way to report cheaters? Someone's livestreaming emu wallhack on Facebook
Hello, @strong vigil!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Thanks botto
Can somebody explain me Ranking system in ace to conquer.
@half depotyes
Once you reach ace there are no sub tiers
There is server ranking
But my server ranking is stuck on 0
@half depotget more points to get ranked
Ok ok
Please refer to FAQ 3.9 in #481198147478224896 for further information, @half depot. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
What is player spaces
Please read this channel's pinned messages for further information, @hushed ravine:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Tjxs arc
No worries.
IS THERE any way i can auto.... change my pubg setting according to my pc specs @night cloak
Do you mean in emulator @pale cosmos?
yas
You forgot the channel. You should ask it in #emulator-support, @pale cosmos.
Btw there is no way to auto change I guess. The settings is default and you can change it manually.
You can use settings shown in pinned message of #emulator-support . It almost works fine for every pc.
need help
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
Why cant i link my google play account to the game?
Every time i try to link it it tells me it is already linked to another character but when i tried to log in form the google account there was no character!
Hey
How does the lucky drop work in main menu
After the last update i never got it
Never came fr me
- Past results can now be kept up to 1 month only.
What does this mean
@languid rune @pale cosmos
I have been banned
Without doing anything
I did not use any hacking type
@jolly charm
@round briar
@neon patio
@grizzled lark
@wheat pilot
Vpn, adblock or gfx tool
oof, dont tag all of em. they might get angry
@night cloak vpn should not get ban
Nothing of this
One of the moderator here said vpn doesn't get a ban
How can I recover my account?
@lusty martenfirstly you shouldnt ping all staff team like that
Second you cant be banned for doing nothing
Hacking is not the only reason for getting banned
You can get banned for using gfx tools
Or changing dns also results in a ban
I swear I was banned without doing anything
Or using any 3rd party app which alters game's data also results in a ban
@lusty martenthats not possible and you cant recover your account
I do not love using a program gfx tool
Using any 3rd party app which alters game's data results in a ban
Doesnt matter if u love it or not...
only thing u can do now is file claim
I did this already but there is no reply
It's a very bad company in support
Hi,
Thanks for those who replied. First of all, do not tag all of us for the same issues, and also if you have any issue related with your account, please contact the support and not here.
@round briarI called but there was no reply
u gotta wait. we cant do anything to recover ur acc. here
How do we contact support?
So this has been happening to be for a few days now it’s keeps crashing a few times each match and I have 23GB out of 32GB and I repaired and deleted and reinstalled the game but it still crashes does anybody know why ?
No
And it’s losing me games
Anybody Knows Is It Possible To Change The FB Account Connected With My Pubg Progress
It’s not possible to do that, unfortunately
hello
i need help with my tencent gaming budy emulator its not loading the main screan isnt opening
So does anybody know why I keep crashing ?
Go to #emulator-support @restive quarry
@upper osprey where?
Go to #504819353049628683 and go up till you see "Platforms" use the 🇪 to select Emulator and then you will have access to the Emulator Support Channel
@restive quarry
Can someone explain me how ace works
@upper osprey ty ❤
Once you reach Ace you continue to get points till you are in the top 500 players in FPP or TPP and then you will gain the "Conqueror" Rank
@steel pasture
@restive quarry
Your Welcome
@steel pasture depends, click on the Season in the bottom left of the home screen and tell me the number below the Ace Logo
@upper osprey
@finite sparrow
No they are split, mobile is with mobile, and emulator is with emulator, unless a mobile player played with an friend that uses emulator then the mobile player will be playing in the emulator servers
So they are split
@upper osprey are u like a moderator or something?
@upper osprey ok
There is many players that play TPP compared to FPP so it can take a while to reach Conqueror, just keep playing more games and keep gaining points and you will reach Conqueror once you are top 500, and no I'm not just helping
@steel pasture
How to know when u in 500
@steel pasture u are already in top 500
How
When the game reset ur rank will be in conquer
No way
00:00 UTC
@steel pasture ur sever rank is 0
@steel pasture
Either your in top 500 already or you are Unranked
I think im unranked
@steel pasture
Go play a game and you should be ranked
When u in conquer can u lose it?
Go to the leaderboard and check ur rank
Yes @steel pasture
@steel pasture yes u can de rank
@steel pasture #chat
@steel pasture
Go to #activities
@vagrant dew on rankings or on region
Ranking
@steel pasture
Rankings
@steel pasture u are u unrank rn u need more games
@heavy cedar
Bc they are good don't mean they hack now please go to #chat or #pubg-mobile
@wispy matrix
Being toxic is not acceptable, I don't want you in here calling people "bad" now don't type in this chat unless you need help, Goodbye
@upper osprey wuht? dont teach me, i am not new here
and moreover banana is my close friend. i was just trolling him
@wispy matrix okay, well don't do it in this chat
u r arguing and making this long, not me
u remember MightyMikey2K?
yea 👌
How are u
How are u
And i did not know u advanced that much
Wanna play a time
?
Please avoid using this channel to chat
You can use #chat or #pubg-mobile for chats.
Russian: Где я могу обратиться за помощью?
Do not reply below this line ###TencentGamesFebruary 16, 2019, 21:13 +0200Hi Soldier,
Thank you for reaching out to us.
We would like to inform you that we do not recommend our players to use any third party applications and gaming controllers which may change the gameplay files and there might be an occurrence of the violation of rules.
And unofficial/Cracked game client is not supported and will lead to your account being suspended or banned. Please do uninstall the game and delete all files related to it. Download a fresh copy of the game from App Store/Google Play Store.
Please note that any rule violations in the game such the use of cheats, illegal plugins, illegal alterations of client files, passive AFK and downloading the game outside the official sources that are detected by the system will cause the account of the violator to be banned.
If the rule violation occurred after your account has been hacked and thus affecting the game or the other players' rights, the penalty will be applied to your account regardless of who has been using it.
If your account has been banned, you will not be able to use it before the ban period finishes.
We apologize for any inconvenience caused and thank you for understanding.
Best regards,
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support
Help mee
@grizzled lark why does the 0 not go up @neon patio
I played 4 matches now allready
And its still 0
@steel pasture maybe you are playing on another server
No
because you @steel pasture must be higher ranked than 1....lol
Why does it not come 1
It shows google play services unusable in tencent gaming buddy. Someone pls help
Dunno, I think you might want to restart your game .... maybe it's just not loading @steel pasture
Ok
are you on wifi?
@steel pasture clear cache in app settings...maybe hard (force) restart your device.
It might be a server side issue...
If nothing works ... report it to pubg support. And, wait for the update to roll out... and see if it works after the update...
@dusky pine solve me
Hmmm ok
My problem
help me please
@night cloak I have had a similar problem once, but not since pubg came out
@unique hare I can't ... sorry
@night cloak idk but I'm pretty sure voice changer change your voice.. idk
@dusky pinewhy
@unique hare I have no authority to override the automated ban process... sorry
@unique hare So do I...
I want to get to conquer
@steel pasture Oh wait
@steel pasture wait for the next server reset.... and then you have a chance...
@dusky pineWhere the hell can I go with such a problem? I have not played anything wrong since the very release of the game and such a maximum ban for 10 years what it
Using GFX tool will get you banned, right?
yes @smoky narwhal
please help me please
@unique hare
What kind of problem do you have?
@onyx cairn
Did you pressed the yellow "report" button and followed the instructions?
@onyx cairnYes, I wrote both there and to the official mail and I received this answer
@upper osprey The screenshot that @heavy cedar shared is about point hack I guess. Because as much as I know, getting that much point after a chicken dinner is not possible after crown tier. Look at that, +94? Seriously? Last time I got +94 when I was in gold tier.
@onyx cairnHi Soldier,
Thank you for reaching out to us.
We would like to inform you that we do not recommend our players to use any third party applications and gaming controllers which may change the gameplay files and there might be an occurrence of the violation of rules.
And unofficial/Cracked game client is not supported and will lead to your account being suspended or banned. Please do uninstall the game and delete all files related to it. Download a fresh copy of the game from App Store/Google Play Store.
Please note that any rule violations in the game such the use of cheats, illegal plugins, illegal alterations of client files, passive AFK and downloading the game outside the official sources that are detected by the system will cause the account of the violator to be banned.
If the rule violation occurred after your account has been hacked and thus affecting the game or the other players' rights, the penalty will be applied to your account regardless of who has been using it.
If your account has been banned, you will not be able to use it before the ban period finishes.
We apologize for any inconvenience caused and thank you for understanding.
Best regards,
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support
- 2 months: Use of unauthorized, unofficial and/or cracked versions of the game, both on mobile and emulator.
- 10 years: Use of unauthorized third-party software and/or methods, such as—including, but not limited to—cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality.
As for VPN service usage and short suspensions (such as 10 minutes), this needs to be confirmed before an official statement can be made.```
@normal fulcrum I think it’s a glitch their points are obviously below even gold
@steel pasture It won't give you a rank untill you are in top 500. You will see 0 until you reach Conqueror tier
Pretty easy you've violated the terms of service
Ez claps
That's a simple display bug showing crown symbol in lower rankings
@opaque mist Well in 2nd screenshot, it clearly states that the guy won 521 squad matches. So the player can't be on gold
@normal fulcrum your right didn't see the +72 and ranking so yes that is a hacker, there's no possible way to get that much in Conqueror I only average 13-15 in conq for a win
@onyx cairnI didn’t use any sieve and didn’t change the game. I just switched to another device and played for a couple of hours, and I’ve been able to understand this game.
@upper osprey That's what he was trying to say. But unfortunately I didn't notice any player id to report the guy
@unique hare I understand that getting banned is really frustrating, sorry for you. But there's nothing we can about it here in discord. Since it's an internal issue with your account, you gotta contact customer support in game. That's your only option right now. I hope you understand. I hope that the customer service will be able to assist you further in this case.
@unique hare You're talking about Emu, right?
@night cloakwait, this is the official discord of the pub and hoped that there could be a game developer and help! there is only a bot that doesn’t even respond to someone who does not want to help me
@normal fulcrumNo, I do not play from the emulator only from the phone
@unique hare Please be advised that, nobody in here, in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. We're volunteers for helping players who are facing various problems in game. And admins and moderators are only moderating and managing this Discord server. We're not Tencent employees. We just love to help. Please use in game customer support for any reports or feedbacks or suggestions. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything. Debating about it in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.
every mod and admin here is a volunteer, no devs here
@unique hare Ok. Have you installed any app that hides or changes your ip or dns?
Like a vpn?
@normal fulcrum THAT could be his fpp wins tho and his fpp conq pic accidentally went to his top rank
I doubt it but
@normal fulcrumno
@opaque mist Doubt that
Huh
@normal fulcrumI have not used any cheats or changes in this game go to any games
Trust me, you're wasting your time here. @unique hare
@unique hare Have you ever got matched up with any cheater while playing with randoms? What was your Merit?
You should create a new account and play right way.
Hello
@night cloak Hope? Right?
@normal fulcrum general chat 1 moment.
@night cloakthank you very much that at least somehow they helped me I will try to break into those support in the game
@normal fulcrumMaybe if I saw some kind of suspicious action, I threw a reporter for this player but just so no
@unique hare so you've been using game gaurdian
@night cloakNo, I'm saying that neither any other applications
@normal fulcrum how many matches of top 10 will it take in squads EU tpp
@unique hare dude they legit ban players coz ik I was hacking on my old account which got banned
@steel pasture Well it depends on points. I've never been to conqueror but I've heard that atleast 4700 point is required for starter. And than the top 500 guys with highest points will get conqueror. You will lose the title if you drop points or someone surpasses you.
@night cloakI hadn’t played anything else before this. Then I changed the device and such garbage was so funny that I came in from the new device played for about 3 hours and then hope so
exactly, it doesnt show rank until u rank in top 500 in the server
thanks guys for all the help I will break into tech support and hope that everything will be normal
@RaGaLik#9198 i have same problem dude
Tencent's Customer support is suck
They are just sending you bot messages
Even i bought rp 3 and gave my money for game
You Can't meet with developers or someone who breaths
Their system is sucks i hope they lost everything against other games
@lilac dust Please move to #chat
@lilac dust I sent a feedback mail yesterday night and got a reply today morning. It just depends on what kinda support you need. They inspect everything and than they see what can be done. It's not an easy job to do so.
I'am not chatting
@night cloak
^^^
Supporting him
@normal fulcrum dude believe me i send them a prove there is a mistake
Miss Understanding
@lilac dust So if you don't have any need of support, stop spamming here and support him at #chat
@normal fulcrum can i get deranked form ace?
@steel pasture You can get deranked from any tier if you lose points. I myself got to Crown 1 from Ace 5 times
Ace is at 4200. So you have to maintain atleast 4200 points to stay on Ace tier. Or you will be demoted to Crown 1.
Ok my quickscope option isn't showing up on my screen. I've enabled it. But it's not in my screen when playing.
You need to reset your controls
Can I get the patch notes of the update?
@fervent anchor
What's New
- Added Zombie: Survive Till Dawn , a new time-limited event mode when players fight zombies and bosses from Resident evil 2.
- Added Weather: Moonlight to Vikendi.
- Added player Spaces.
- Added Resident evil 2 main menu theme and music.
- Sanhok is now available in Arcade - quick match.
Misc Improvements
- Shadows can now be disabled under settings.
- Past results can now be kept up to 1 month only.
- Fixed terrain display bugs for budget devices.
thanks @gleaming abyss @fervent grail
u could've just directed him to pubgm news -_- but ok
What's with the Glorious moments ( weapon mastery achievement ) I have completed a couple occasions now and don't understand why I don't have it yet
All kills in weapon mastery must be in the same game
What j must do when j have that
Is the new gun coming out in the new update coz I cannot find it in the patch notes
@fervent anchor You could only get the new gun off of bots in the beta so most likely no.
Oof
@narrow monolith you could disable permissions monitor
Apps would auto permit
iam first time to play this pubg why this lock ? Need Know ?
@night cloak how did you make it to crown 1 without knowing it
hello
i dont need support
but i found a error of orthography
srry my english
there says
residen evil 2
not resident evil 2
did the sever went offline or what
Isnt it 19th?
i thought they said 19th
Is this for the update because I thought it was tomorrow
Wait is it rn?
but ingame says 19th
so the update is tomorrow or what
did the server shut down for everyone globally?
update comes tomorrow, servrr maintenance is today
yeah
Did it start already or
ok
am kind of confuse
The servers are down because its 18/02
00:05 utc
Oof I can't play anymore and it's only 8:14 17/02 here
what is meant by player spaces ?
no
Or later today
update is on the 25th
It says 18 ig
what does they mean by player spaces that mentioned at the update news !!!
Look at synergy
It says you need 400 plus with somebody
Tags all I know
“That’s
@wicked elm I literally just got the same Notice
Sammeeeee
Down until 3am 😬
Maintenance break
Help fast please
Move to #chat
Move to #chat
Who ??
You
@rose bay is 18th utc
🤦🏽
Check general chat for once
@night cloak gtfo
Hey!
Ban is coming
thats me!!
For who?
How do you have my pic?!?
So it’ll be back in 6 hrs that’s boring
@night cloak lol
Oof
Is mantince hapning
@shell kraken yes it is.
Thanks
Np, m8.
Is there a public API access to PUBG Mobile data?
@compact hamlet it will end in less than 8 hours.
rip
i wanna play it now but its down
i was going to spend 13+ $ on it
@next shoal what exact time will it be over in canadian time
@compact hamlet I don’t know m8. It started at 0:00UTC. You can do the conversions to whatever time zone you’re in.
NYOPE
Is the upset going on right now?
Aww man, 8 hours?!
update comes a day after the maintainence is over @robust summit
I can't wait that long
@night cloakusually it comes back on a bit earlier
The maintenance is from 00:00:00 to 08:00:00 (UTC) on February 18th. Service may resume sooner or later depending on maintenance progress. (Feel free to convert to your time by using Google)
The new version will be pushed to Google Play and App Store starting February 19th.
@winter finch maintenance is currently taking place ,so no one's able to login .
@vital sluice is the PUBG mobile maintenance happening
@obsidian pendant yes.
Do U know when it will end?
Check the above message please
Anyone know when the PUBGM servers gonna be back on?
There's around 6 hours left as per the information.
Olay
It started an around an hour or two ago
Is there any way I can play PUBG?
Not really. You can try playing the beta version if you already have it .
I do not.
Then have to wait till the maintenance is over .
You would have received a message from @storm flume regarding that.
Okay thanks!
No worries!
That should be easy, I've been playing PUBG for 2 years now.
Lol.
Eastern standard Time is five hours behind UTC, so if I'm correct, the wait will be over at 03:00:00.
I thought it was 04:00:00
Oh wait, I live in CST
Yea
Where do I go for Game ideas?
Idk
Darn.
I don't know if they even have that open.
Hey Logan, can you send me the staff DM as well?
#481204134859505684 then type [.howtostaff]
Yes put the .
@night cloak keep helping people and don't ask for promotion. It's that simple.
So we can help ppl?
If you have the knowledge, why not?
@night cloak hey hope! How are you doing, m8?
Ok you received a DM... maybe
Yep. I sent the howtostaff
@night cloak oof. I can barely force myself to wake up early. :p I’m busy. Way too busy. Work and school are slamming me.
I have an idea for the FN P90 machine gun, [Takes 50 bullets in the clip] in Wich this gun can only be found in [Erangle]
@next shoal Aww that's rough, hope you'll find some free time to relax and have fun 😄
@night cloak Hey, you have to contact customer support in game for any suggestions or feedbacks.
Did I just post that for nothing then .-.
@night cloak thanks! I’ve been trying. Made to diamond for the first time. :p Might try for crown this season. :p
@next shoal Woohoo kewl!
@night cloak yep. :p We can’t do much about suggestions here. You’ll have to take them to tencent directly.
@night cloak No, you can copy that and paste it later :p
@night cloak you’ve been a pro for awhile though. ;p
I know that.
Lol.
Naah I am still nub. I'm shifting to phone from iPad, so it's a bit tougher than usual haha hope I'll get it right anytime soon. :p @next shoal
Will there be a ping when maintenance is over?
@night cloak I’m sure you will, m8.
I think I know the reason they don't have a #suggestions channel. xD
Too many suggestions!
What's wrong with that?
@night cloak There could be a short delay. But the server will come online in 4-6 hours.
Alright
@next shoal Thanks.
They gonna be spamming suggestions lol.
Why is the servers not working
@night cloak cuz of the update
@night cloak it is down for server maintenance right now.
Please avoid going off-topic. You can have unrelated conversations in #chat.
I was trying to get to plat
Plat will still be there for you in a couple of hours.
Well, you should probably tell us the problem...
@night cloak what can we help you with?
The server maintenance is going on right now. That is why you can’t get on.
5 or so more hours.
Any one here? I need help.
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
@night cloak i'm enable to login my game.
@meager bear the server maintenance is going on right now.
That is why you can’t get in the game.
@next shoal ohk tnxx
Clarification about "Added Player Spaces" in the patchnotes - It will be available where player information and Connections are displayed. You can now select a friend with Synergy 400 or above as Partner to stand by your side in your space! ❤
I am a little confused about how the Partner can be by my side while in my space ? Please expand the explanation of how this is meant to work please.
Please read this channel's pinned messages for further information, @crisp yarrow:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
I have and that is the explanation I have posted here
Just wait for it
Ok I am as there is nothing else I can do
Yeah... doesn’t affect anything. It wasn’t in the beta iirc, so you’re not going to get a good answer here.
It’ll only take 23 hours,
*21
Question if I'm CST the maintenance has started for me already and wont be finished till 2 am cst?
Please ping me when answered
Correct @frozen sparrow
Will I be able to play then at 2am? @neat turret
If it goes as planned, yes. @frozen sparrow
Okay. Thanks dad!
My pubg keeps loading
Idk
@tardy pebble s
@night cloak what is terrain display bugs?
@night cloak any luck getting me an official answer? Or come back later in the week?
@jolly charm what is terrain display bugs?
@left hawk bro never tag a community team member
Have patience for mods to reply
I cant open the game its keep loading on screen nothing comes only server timeout this didnt happen before?
maybe coz of maintenence?
server maintenance @supple sluice
i have to wait more 4hrs nd 30m
4hrs 23min to go
Or sooner depending on how the maintenance goes
😁
when you open the game it says maintenance 00:00 - 8:00 utc, and yet I see that they ask what is happening lol
No, @soft wren.
I think there should be a option
Coc and many other do this if that email belongs tk u and u have valid reason
As said in #481198147478224896 2.4 you can't change or unbind your account, @soft wren.
How much long till update is here
4 more hours, @calm topaz.
I would like to play the Chinese version but I can't make a qq account or we chat can someone help?
To maintenance to be finished at on 19 update will be pushed globally.
Please try to keep your questions related to PUBG Mobile only here. We provide support only for the English global version of the game.
@light mural ^
Is pubg mobile still under maintanance?
Yes, @scenic steeple.
How long is it going to take?? Its almost 5 hours @night cloak
It's scheduled for another four hours @scenic steeple
9 hour maintainance??😯
8 hours
4 more hours from now, @scenic steeple.
@neat turret 4 more hours 🤗
Any new weapons expected on this update?
It actually hurts.. this maintaince is literally ruining my week off..
Bots might carry the G36C on Vikendi but it's not confirmed
@dry tundrathats cool
@thorny juniper no sorry
Its cool, what terrain bug?
@thorny juniper not sure
They said that they do not have a list of items and software that is allowed and not allowed.
This will not trigger the anti-cheat system, as it is a physical tool. However, it may flag the account for suspicious activity if this grants the player an unsupported advantage. @mellow willow
I cant play pubg help
can i know how long is the server maintenance will last from now?
The servers are under maintenance right now, @sinful lily.
It's according to UTC.
@sinful lily its 18 according to Utc
@languid citrus why so long?
@wind isle It's hard to implents update
He is not a developer
I know; just curious about the 4 hours. Updates usually don't take so long.
To underpromise and overdeliver. Give them time to solve any issues that may come up
It’s also 8 hours.
@thorny juniper terrain bug are usually in Budget devices
@night cloak That's still a pretty vague answer. So triggers are allowed.... As long as you're not too good with them? 🤔
@mellow willow yeah
@mellow willow you just have to guess what’s allowed and what’s not,
^
@languid citrus That's what I'm saying. Just spend the $5 and get some. Accessible to everyone really.
or you could just hold your device with claw and save 5$
@haughty cypress dont judge him 🤗
It is allowed for fair play not in the official tournaments .
In person tournaments anyway
Bet rn they are not
@haughty cypress I have maintainer hands. Been doing maintenance jobs for over a decade. My hands don't twist that way
Please now move to #chat if your question is answered.
@night cloak Sheth gave me the (vague) official answer.
Please Move to #chat if your questions are answered
They will open up the update for few regions at first before the 8 hour break and then noticing any bugs so that they can fix it in the remaining time before making it available to all regions.
although we dont encourage triggers as a fairplay method, but there are no means to detect them remotely unless you stay in their houses. Tencent doesn't allow use of triggers in any of the tournaments held. although since there are no means to detect whether they are using triggers or not because it is exactly like playing claw and is a physical attachment so we can't ban anyone based on some vague accusations. @mellow willow
@night cloak but its 3-4 hour for the maintenance server to be over
Oh ok
Remember update and server maintainence do not happen at the same time. Maintainence is just the preparation to release the update smoothly.
@proven haven yay
If they have dedicated servers from AWS(doubtful) they probably powercycle those, which takes forever.
@neat turret whats AWS?
@formal sundial then I have no clue why my account got banned. If it's not because of triggers, then I'm baffled.
Amazon Web Services. They host much of the internet.
@mellow willow usually if you get banned they put a reason
@languid citrus yes I've heard this plenty of times by now. But I used no third party software/plugins, gfx tools, emulators. All I've been told is that it was for "suspicious activity" but no defined reason @formal sundial
@mellow willow Use of any softwares or external devices that alter the device game files is auto-detected by the system and a ban is issued. Also reports based on suspicious gameplay such as shooting through walls etc. is also the cause of a ban.
And that wasn't directly from PUBGm
for how many days have you been banned for?
@formal sundial None of those apply to me
10 years
And actually it's a lifetime ban because even the days hasn't gone down
No how long have u been banned for?
Why no discord support
Like are u banned last year last mont
2 weeks ago
Or last week
@mellow willow 14days?
Been trying to get answers since then
Hey when is the update coming out in IST?
Please read this channel's pinned messages for further information, @night cloak:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.

convert it yourself bruh @night cloak
@night cloak um next 3 hours you can calculate 🤗
Please read 4th pinned message of the channel, @mellow willow.
Grim it has gotten nothing but boilerplate and vague answers, even though he has done nothing against the EULA.
I cant play pubg today
?
As its coming tommorrow
Servers are under maintenance, @night cloak.
@night cloak the update is coming tomorrow
@night cloak the maintenance is over in the next 3 hours
I can't play

@night cloak yes I've already been told this directly from Error 403 after he thanked me for wasting his time and calling me a cheater. Again, I've done nothing wrong and I have not been given a valid reason for a ban.
@night cloak Remember update and server maintainence do not happen at the same time. Maintainence is just the preparation to release the update smoothly.
We get like numerable no of complains daily with being banned falsely but when we check into the log files it is everytime a correct issued ban.
3 more hours till maintenance to be finished, @proven haven.
@mellow willow You violated some ToS and used third party for which u are banned , u cant hide that cheat
According to secret parameters that no one here knows.
@night cloak he said he didn't use third party apps
@formal sundial then I just want to know why. "Suspicious activity" is not a defined answer for why. It could be as simple as a VPN
@languid citrus Liar
@night cloak no
@night cloak why are u calling me liar thats what he said
@mellow willow Whatever do u say they wont unban u cause its ur mistake to use false appications
I literally use headphones and triggers, and if triggers aren't a reason for banning, then I haven't got a clue what I've done wrong. And if triggers are the reason, then the ToS needs to be less vague
@languid citrus i am telling grim liar
Plus there was no warning. Just straight to the nuclear “10 year” ban.
That’s no way to handle paying customers
@neat turret yup
We are not the one who decides suspensions so we can't help with that, @mellow willow. You can contact customer service for the answer.
The only last place you got is the ingame customer support rather than wasting your time in here.
^
@night cloak and who are you?
@mellow willow Triggers wont make u ban it cant be detcted lol
@night cloak they've deleted my file claim 3 times now
😂
Then it must be definitely suspicious.
Please avoid going off-topic. You can have unrelated conversations in #chat.
@mellow willow please contact the ingame customer service like @formal sundial said
@mellow willow u cant be unban baby
Give some feedback to the community team, and let them know that payment services and platform providers are more than happy to process refunds if the anti cheat isn’t fixed.
@night cloak Please move to #chat for unrelated convos.
@neat turret Sure, now please move to #chat .
@formal sundial even if it's definitely suspicious, all it takes for me to stop bugging them is an answer why.
I know most people are liars and say they've done nothing wrong. But there really isn't any reason I can think of that'd get me banned.
Not sure why I can't just get a response back, instead of being ignored by customer service.
I have a lot to lose by cheating.
I was high ranked, had a level 8 clan, had money spent on season passes. I wouldn't want to put that in jeopardy
Is the maintenance still on?
are server offline now! @formal sundial
Headphones and triggers. That's all I've ever used.
Yes, @exotic bluff.
More 3 hours 24 mins until they go online again. @pale cosmos
Ok Arc thx 👍🏻
damn i didn't went to school for pubg !😨
No problem.
@night cloak about how long till maintenance is done ? A guess would be fine if u don't have a definite answer
3 hours and 21 minutes from now, @proud oasis.
So about 2am my time got cha
Service may resume sooner or later depending on maintenance progress.
We are the discord staff in here , and we dont have any sources to provide you an answer immediately.
According to the team the one and only once there has been a false ban wave, That was during the "Vietnamese server issue" , if you even know it. All the victims of that ban wave where apologized and provided a compensation.
I highly acknowledge the time you have spent in the game and the money but it is most likely can't be helped, cause it can't be helped anymore. @mellow willow
I've heard about it recently.
@formal sundial what's the best way to get an actual response from PUBGm staff then? Like I've said, no response from email, and they've deleted my File Claim without even responding 3 times now. They can't even tell me directly why. To me, THAT is highly suspicious on their part. Like they did something accidentally and they don't want to admit their wrong.
@mellow willow the peoe in this discord can't really help u much they arnt like devs for the game they give the info when they get it if you were banned I assume someone probably hacked ur account (worst case scenario)
Can I create a PUBG fan server? And if so, can I advertise it here?
No
@night cloak You can ask the moderator here
No , advertising is strictly not allowed in here. @night cloak
@formal sundial lookie how can u advertise clan?
Can is use VPN in the game?
I didn't actually mean in this channel.
@lean crescent u can but I don't recommend
Bcuz my clan us recruiting rn
K
@lean crescent if you haven’t before, I wouldn’t start now. It also would make your ping worse, typically.
Okay.
😬 @formal sundial boi can I get banned while using that VPN
Its possible to get banned for using a vpn @lean crescent
@lean crescent it's the only reason I can figure I got banned. But Google VPN is always in with my Pixel 3 XL
So that's pretty effed up if that was the reason
It is , i dont recommend it to you. @lean crescent
😌 ok
@mellow willow if u use a VPN than thats likely the reason I don't know why VPN use is bannable but its something I've heard
@proud oasis I'm sure Google would take issue with that.
There is a PUBG hack going around that you can't get banned from, matter of fact, I had it downloaded for a little while.
Then I deleted it.
@night cloak why would u admit to that?
Lol, it’s stupid to ban VPNs anyway. If you were going to mod packets, just do it from your internal network
;-;
Dont come in here later, arguing about your ban. @night cloak
anyways unrelated convos in #chat
@night cloak u can actually get sued for hacking in games like pubg because its a competitive game
I might get banned, but it's always good to tell the truth.
Please avoid going off-topic. You can have unrelated conversations in #chat.
@formal sundial The reason why it's so important for me to get a defined answer is because I'm playing on an alt account now but I'm just going to wind up getting banned again because I have no clue what I've been banned for already. This is why I'm pressing it so hard.
I will try asking them about it.
I'd appreciate it. Not much reason to reach top 20 again just to be zeroed out.
Thank you for your time @formal sundial
You're welcome.
Guys I really wish the new update has a strong anticheat system because I'm really sick of hackers in this game when you rank up..
A new anti cheat gets implied after each update and so does a wave of people being banned. You can expect a better anti cheat.
I Can't Login to Game is s server under maintainece break?
Yes , there is an on-going maintainence break atm . The servers will be back online in 3 hours.
Anticheat hasn't gotten significantly better since season 3
@formal sundial Thanks
@quasi crescent please move to #chat
There isn't much of a difference between season 3 anticheat and the current anticheat
Unrelated discussions in #chat .
I am going to let everybody know now before questions towards admins!!! PUBG MOBILE will be down for maintenance until 8 I believe just thought I would let everybody know so admins don't get spammed with questions such as why is PUBG not working
We are still getting spammed , those are of no use. @signal fern
@formal sundial well at least I tried
😌 A announcement can do the job boi a mini announcement or locking the channel until game is back@formal sundial
Can i chargeback pubg if they haven't refunded me yet? And I've contacted support and sent proof and it has been over 5 days?
@Lookie the emulator users using cheats that's it's not still detectable BTW
You can always do a chargeback
Is there an issue with the servers?
They owe me $35.00 and i want it back
I mean, just do it...
Yeah. They’re down for maintenance
@oak iron Under maintenance
There is an on-going maintainence break atm . The servers will be back online in 3 hours.
They won’t know it’s you.
@oak iron same server problems
Unless you tell them
@oak iron the servers are down
@tame musk ik.. but the game isnt loading
@oak iron because they're dowb
Guys pls bring non support discussions to #chat
No they won’t.
Down
How are you sure
@oak iron It won’t load because the servers are under maintenance