in the music vocal channel
#questions
wispy matrix
👌
neat turret
That's a load of crap @elfin zodiac . Don't defend incompetence
fervent igloo
This guy is playing for 1 week with cheats, on sanhok map i meet this guy for 7 times and he kill me all times with aimbot and wallhack, i spectate on him and he knows all from the map. I report him with more friends and is still playing. @lime juniper
neat turret
There's absolutely no reason to ban someone over different routing than normal, but it happens often.
wispy matrix
yea, a lot of people have been banned recently for no concrete reasons
some of them might lie, but u cant ignore them all.
neat turret
@fervent igloo you can report them, but nobody at tencent cares.
lime juniper
Nobody is a strong word, @neat turret. There will always be someone who cares. Please stop providing misleading information.
storm flumeBOT
Hello, @fervent igloo!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
neat turret
Don't act like they'll ban anyone. Yamraj is still streaming
lime juniper
Do not act like you know all of Tencent Games' employees.
neat turret
Fair enough. The company doesnt care.
lime juniper
All of Yamraj's accounts have been suspended. That is why they create new accounts all the time.
Consider this as a "timeout". If you want to provide support in this channel, ensure that the information you come with is accurate.
pseudo bolt
Anyone know about 0.11 Realise date
storm flumeBOT
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
robust thunder
Is there a way to gety acc back?
gleaming abyss
@robust thunderin what case
If your account was banned for hacking you cant get it back before 10 years
If it was banned for gfx type stuff u can talk with support and there is a chance that they might review your case
But that chance is tiny
If you are talking about hacked account you can get it back by contacting your social media support
gleaming abyss
Explain your issue please
Your account is hacked right?
What social media did u connect
robust thunder
Yes it's been hacked I had Ace and everything I just can't let it go like that please
Help
gleaming abyss
Account name?
gleaming abyss
Was it broli smthing
robust thunder
No
gleaming abyss
Look right now developers or discord cant help you with this issue cuz its your social media issue you need to contact support and get your fb id back
Thats the only way
steep geyser
well I got banned for using DNS changer
steep geyser
I talked to supoort many time they didnt answer me
robust thunder
Well Levi did
gleaming abyss
You wont get unbanned unless they decide to unban all people which did the dns thing and tbh i dont see that happening
So i suggest getting a new acc and dont do the dns thing again
robust thunder
What's DNS?
gleaming abyss
Idk the exact thing but its your ip
Kinda vpn
They change their ip address which sometimes helps to get a better ping
steep geyser
well its not fair to get banned for nothing
gleaming abyss
@steep geyserkindly move to #chat or #pubg-mobile
@robust thunderfacebook support actually is very helpful and thats the only way to get your account back
robust thunder
But guys can you help me with it then
robust thunder
:(
K
I will try
But like can I dm you on my progress or something or like ask what to do next?
gleaming abyss
Yes sure
robust thunder
Thank you so so much
gleaming abyss
You can ping me over here or if you want you could dm me
robust thunder
I hope I get it back
gleaming abyss
Best of luck
normal fulcrum
@next shoal One of the admin once told me that email service has been discontinued. Is that email service back up?
@night cloak That works? Knocking out a bot and runnjng away?
gleaming abyss
I think it's still not up im not 100% sure though
night cloak
Hey Guys
today i have two players have hack
anyone can go to this id for rep it?
get ban?
5283392626 + 5284296731
normal fulcrum
@night cloak You can report your squad mates in game after game completion or death which ever comes first.
wispy matrix
well, i heard somewhere that the person gets banned after 3 people report the guy in different matches at the same day
wispy matrix
thats the problem here, u cant report someone by their id
wispy matrix
u have to play with them in match and after getting killed by them you get to report them
u cant report them before or after the match
gleaming abyss
Yup @night cloak u can report only if u see them hacking in a game
night cloak
@lime juniper someone in pubgm chat using offensive words and not getting warned
I do it and I'm muted immediately
some equality please?
wispy matrix
@night cloak who is doing that?
night cloak
someone named alex
night cloak
ok
night cloak
@wispy matrix changed name I think
next tapir
Any help ?
wispy matrix
@next tapir what help do u need?
next tapir
I logedout of my acc , and when i tried to login again it worked , but on the loading screen the game crashes , i tried a diffrent account and there were no problems , i tried my account of a different device but it crashed again on the loading.
I tried from many different devices.
gleaming abyss
@next tapirdo u get any notice
next tapir
no
gleaming abyss
can u provide screenshot
wispy matrix
strange
gleaming abyss
@night cloakhe has tried on multiple devices
gleaming abyss
Contact ingame support or login from another acc log out and login from this one
next tapir
@gleaming abyss i tried this also but the same problem
vernal nexus
Is there any list of allowed special characters that I could use in my IGN?
gleaming abyss
Oh then ingame support is the only way
@vernal nexusthere is no such list available
next tapir
ok thanks
vernal nexus
So, is it all try and error?
vernal nexus
too bad. Thx, @gleaming abyss
next tapir
@gleaming abyss yes
brittle hollow
why can i not get my title
gleaming abyss
Well ingame support is the way for u
@brittle hollowwhat title are u talking about
next tapir
k
gleaming abyss
@brittle hollowyou get those on monday
wispy matrix
damn i need that outfit so bad
brittle hollow
only monday
gleaming abyss
You will get your title next monday for 1 week if you maintain
@brittle hollowyes these titles reset every week
brittle hollow
ok thanks
gleaming abyss
Np
neat turret
@gleaming abyss a DNS does not change ones IP in and of itself. It can provide marginally better ping, but the ban is for changing the routing of the traffic from what is "normal" and that is what triggers the ban.
gleaming abyss
Changing dns=changing ip @neat turret
neat turret
It can be changed, because the VPN service can choose its own DNS, but not necessarily.
VPN just requests your traffic on your behalf.
Technically your devices IP is still the same.
You're mixing together a lot of things that don't really have an effect on each other.
deep prawn
I noticed that sometimes I get spotted before I can even peek in ffp, in some scenarios it would be impossible to know I was there. I found out after research and asking many players how they spot players and have informed me that they use the app called bigfoot? Is that allowed?
neat turret
No. It could also be latency.
deep prawn
Can I report these players? Is that a reportable offence?
@neat turret
Or should I just ignore it and count it as regular gameplay to expect
neat turret
Yeah. I mean, do you have proof? Just know peekers have advantage.
elfin zodiac
@deep prawn any third party app that changes the game data or is used to gain an upper hand is prohibited
And can result in a ban
deep prawn
I'm a peeker, I asked this player how he was able to find me and he suggested I check out the app bigfoot, I've heard it from many many players and can get proof
main pasture
I have a question
deep prawn
Just found a Instagram post that's promoting Bigfoot stating you can "spot enemies" and find "better loot"
elfin zodiac
I'm reading on it, I will have to confirm the bigfoot situation with the staff
main pasture
When will Tencent take an action to improve the game play? Right now the game is full with hackers. Ping is always high. Too many frame drops.
neat turret
Yup, modifies files. It's illegal.
main pasture
Where is that? @deep prawn
bitter warren
@main pasture when APEX Legends gets more gamers, they will take it seriously
main pasture
@bitter warren yeah that's true.
bitter warren
@elfin zodiac I found a Youtube video rn, about the Bigfoot app, it is a hack
main pasture
They always care about skins and crates and the game play experience is down to hell
neat turret
All the servers are showing good ping. It's your isp
deep prawn
Here is proof
That red bar circulating around the players will track other players apparently up to 100m sometimes. Also highlights scopes and airdrops and incoming vehicles from far far awag
elfin zodiac
@bitter warren it's not a hack, it's a map that shows possible locations for things, it doesnt give any advatage
deep prawn
I bring this up because Pubg Mobile is NOT a fair environment more people of lower caliber, this app itself makes it unfair and apparently 87% of players have this
elfin zodiac
Advantage*
There are apparently two versions then
One with the map and then that one
main pasture
@neat turret people from different countries complain about the same lag at the same time
elfin zodiac
Let's take this to dms guys
neat turret
It looks for sound instructions. Shows how good the sound engine is.
Lol, they'll also say "my internet is 50mbps" even though that has no bearing on ping.
main pasture
4 days ago someone was live streaming on Facebook his gameplay while he was using wall hack.
elfin zodiac
Do you know the name of the user ? @main pasture
elfin zodiac
Check dms @neat turret
glass plinth
Why doesn’t it tell you what fun you were killed with? That seems like a basic and necessary feature
neat turret
It does. Kill feed and in the place screen. Not sure why it matters though.
glass plinth
Even when you're the last 2?
neat turret
Yup. On the loss screen.
glass plinth
It always says better luck next time and my stats in my experience
neat turret
Right below better luck next time.
glass plinth
I must be missing it. I've been looking for it for a while
neat turret
Just an icon.
glass plinth
does it go away after a few seconds?
neat turret
Not on the loss screen.
vagrant dew
One of. My friend is in match for 7hrs 26 min is a bug or what
neat turret
Yes it does.
Right after the match ends, and right before you see all the stats.
To the left of where it tells you about your ranking points.
magic latch
Are there any issues with the ingame voicechat because I had trouble earlier today while playing with a friend. One time we couldn't hear eachother the whole game, and one time just in the (ingame)lobby, and after boarding the plane it seemed to work again. - Microphone was for sure enabled and everthing was on TEAM, noticed the microphone icon didn't display next to my name when talking even though the mic was enabled
neat turret
Yeah. Basically you have to close the game until it's resolved. It's terrible.
@deep prawn Bigfoot isn't that great. Only nice thing is that it tells you exactly what compass point things are at, but it's not something you couldn't figure out with earbuds.
The crosshair adjustment is nice though
deep prawn
@neat turretits still a third party program slot of players like myself don't have, jets not fair. Why can I track someone 100m away.
neat turret
It doesn't change the distance you can hear things at, just is a graphical display. It also did not tell me the distance bots were firing or walking.
It's still bad, but not that bad.
tardy ocean
What dose 3D Touch do
@neat turret @deep prawn it depends the distance sometimes it dosnt show so use your headphones
@magic latch don’t use Bluetooth
deep prawn
@neat turret I never said it changes hearing, I downloaded it and as I stated, 100 meters away that red footprint mark popped up and i could tell exactly which tree he was at
night cloak
@tardy ocean It’s for the fire button
gleaming abyss
@magic latchyes there are some issues with vc devs have been working on it and its pretty good now vc always works and incase it doesnt restarting the game once fixes it
cosmic gazelle
Now it's enough...new season is close and my still my fpp rank is stuck at gold 1 and not increasing in any mode or server.
How am I suppose to push my rank,I'm not getting any solution from in game help section.
Just now I played this fpp matches n got 0 points
cosmic gazelle
Look at that..I came top 4
gleaming abyss
That s+
gleaming abyss
@elfin zodiac u might want to have a look at that↑↑
gleaming abyss
U got no response from ingame support?
cosmic gazelle
No..they are writing auto generated nonsense that you might died early etc and when they ask for the screenshot,I sent them but then no reply..I did this 3 times
It's happening since the new Royale pass seson 5
Till now no update no solution
gleaming abyss
Umm after the auto thing u get an option
Were u satisfied or u need to talk with smone
cosmic gazelle
Ya I did that then only I send the screenshots when they ask but then they don't reply..did this thrice that's what I'm saying
gleaming abyss
@molten crown @tropic ravine can u take a look at that
@cosmic gazelletbh i have no clue what this bug is ill try to get a mod/admin to help u
cosmic gazelle
Ya nobody knows that's why no one is helping..everyone is saying this is out of this universe.
Please help
This is my next issue, not rendering anything when I land.
Did everything
Using high end phone..
Samsung s8 plus
Tried all graphics settings,reinstalled it. Repaired it..cleared the phone's cache..no solution
cosmic gazelle
@gleaming abyss when I land..it taked 5+ seconds to get rendered..I die because everyone else takes advantage.
My friends are not facing this issue
But anyways help me with this tier thing olease
Please-
gleaming abyss
I also face this issue i dont think there is any solution for this
night cloak
Well I guess
gleaming abyss
Im still trying to get help for the first one
night cloak
Well your ping is fine
gleaming abyss
No mod or admin is online and the contributor online wouldnt bother helping
Btw @cosmic gazellethat render issue is cuz of server
night cloak
Yea
gleaming abyss
Whenever servers are overloaded this happens to me
cosmic gazelle
But why my other friends are not facing this issue..
The thing is,it's not optimized for Exynos version phones
gleaming abyss
I got adreno and i still face that
cosmic gazelle
Adreno is a GPU bro I'm talking about the processor
This game works fine with Snapdragon 835 but in India I get Exynos version
Leave this..What to do with the Tier thing?
gleaming abyss
Lmao sorry my bad its like 7am here and i still didnt sleep so im getting the drunk kinda feelin
For the tier thing no mod or admin is online when i see one online ill bring this issue up to them for u
cosmic gazelle
Can you DM me then?because I'll sleep now and when I'll wake up,there will be a lot of messages
cosmic gazelle
@gleaming abyss thanks man!
gleaming abyss
My pleasure
timid musk
It happens to me too but all buildings trees disappear, except for all players, so I know where all nearby enemies are LOL
night cloak
The American mods are on night and the others I don't know what they're doing
night cloak
0.11.0 update when ??
storm flumeBOT
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
night cloak
@night cloak ^
It's a known issue if you get disconnected. It will be fixed soon, @timid musk.
How can I help you, @night cloak?
vale urchin
Can you please add indicators is lobby to show which one of my teammates is on phone? And which on emulator
night cloak
You will not get matched with emulator players unless your teammates are on emulator, @vale urchin.
split blade
@night cloak Help
night cloak
Yes?
split blade
@night cloak Release Date for the New Update is??
night cloak
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news, @split blade.
split blade
@night cloak Thank You..💗
night cloak
You're welcome.💚
vale urchin
@night cloak but there is a emulator Indicator when we join custom rooms, can you also put it into lobby?
night cloak
Oh sure. Thank you for the suggestion.
vale urchin
normal fulcrum
@timid musk I can even pickup guns and other items through walls and containers until the game renders. Even the bullet goes through everything. I killed an enemy once who was looting in the next building and saw him because my game didn't rendered anything but loot and players
night cloak
As I said earlierIt's a known issue if you get disconnected. It will be fixed soon, @normal fulcrum.
normal fulcrum
@night cloak Waiting for the fix from months. Hope it fixes soon.
night cloak
Hope so!
exotic bluff
Authorization revoked
Any solution? One of our clan member is experiencing it right now..
fickle badge
@night cloak
night cloak
Can you provide screenshot @exotic bluff?
sly plinth
Can someone please tell me why the game says you were killed last round if the app closes off but when you restart and your teammates res you it does not allow you back in match??
woven nova
sooooo why does my game give me stupid notices asking me to enter match again when i get into the loading screen after starting a match making?
now the game is saying connection to server lost when my wifi isnt having any issues rn
why is this game so trash
there goes my rank cause the game is being broken as usual. repairing it never works. just never wants to stay connected to the servers
humble marten
normal fulcrum
@woven nova I'm not facing any connection issues at my end
weary cosmos
@humble marten next week
elfin zodiac
This ain't a meme channel, this is support @magic basin
magic basin
@elfin zodiac sorry I thought this was a different server I wasn’t trying to meme someone showed me this app for the beta to stop it from apple unverifying it
elfin zodiac
Can you delete it ? @magic basin
magic basin
@elfin zodiac there
compact spoke
How can i find crews to join ?
"Mention me if you'll answer"
night cloak
Your friend can invite you to the crew, @compact spoke.
compact spoke
there is no way to search for global crews or something like this ?
night cloak
Ummm i don't think so. I never tried that🙄 .
compact spoke
Well , Thx 😄
narrow anvil
Anyone one here or a dev know why when relogging back into game using a social media site (twitter. Facebook) doesn’t update the avatar ?
latent cosmos
A quick question if anyone could help me with...
Can we set different sensitivity settings for the same account on different devices??
serene lantern
@narrow anvil takes some time for the avatar to get updated
upper void
Is so amazing when someone kills you through walls, isnt it?
serene lantern
||y e s||
storm flumeBOT
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
night cloak
@night cloak^
storm flumeBOT
Hello, @upper void!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
elder moon
Why is pubg connection so bad nowadays
night cloak
Because of heavy traffic in the server, @elder moon .
gray urchin
I’m having zero progress with PUBG customer service using the in-app help module.
storm flumeBOT
Please refer to FAQ 6.2 in #481198147478224896 for further information, @gray urchin. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
gray urchin
I see there’s been discussion regarding the Bigfoot app, but no resolution. I’ve written to customer service twice and have received nothing but auto-generated irrelevant replies.
pseudo light
burnt skiff
....
wispy matrix
☹
gleaming abyss
@lime juniper
night cloak
Is there anyone who can help me out
lime juniper
@gleaming abyss?
gleaming abyss
@lime juniperscroll up a bit and see iron manyt's messages he has a serious issue and he is not getting response from CS
@night cloakwhat is ur issue
night cloak
When will be this one shot glitch will be resolved
gleaming abyss
@night cloakidk
night cloak
@gleaming abyss are you the one who help here
gleaming abyss
Yes i do help but your question can be answered by developers who dont talk here
night cloak
Then what they do
They don't fix the problem they don't reply
this mean they are useless
This say PUBGM support and I'm not getting and kind of support
@dev do some work
gleaming abyss
@night cloak move to #chat please they are aware of this issue and they are working on it you are not the only one facing it
@lime juniperany solution for ironman's problem?
night cloak
@gray urchin That app modifies the game data and you'll likely get banned for using that. If you're talking about taking down the app from play store, it's not possible right now since Tencent nor PUBG Corp owns Google or It's play store.
winged moat
Can u guys Please remove VSS........
fervent grail
@winged moat That is a decision we cannot do and it will most likely never get passed.
night cloak
@winged moat There's no need for that. If you found some glitches, you might wanna report in game.
@night cloak Please be advised that, nobody in here, in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. We're volunteers for helping players who are facing various problems in game. And admins and moderators are only moderating and managing this Discord server. We're not Tencent employees. We just love to help. Please use in game customer support for any reports or feedbacks or suggestions. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything. Debating about it in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.
@night cloakthen help me
@night cloak What is the issue you're facing again?
One shot glitch it's happens in every rounds
Developers need to do something about it
This one the biggest glitch right now
bitter iris
Hi, I put my age incorrectly whilst I was trying to make a account so now I can’t chat or use voice chat. Is there anything I can do to keep all my progress but change my name
I really need to change it :/
I want a staff to confirm it
I don’t not believe you
lime juniper
Confirmed.
Let me check, @gleaming abyss.
Who are you referring to, @gleaming abyss?
night cloak
@night cloak When you face the glitch, do report while in the match. So, it will be much easy for developers to overlook and fix. We don't know when there will be a fix for that, but if it's an issue getting large number of reporting, it will get fixed faster.
@cosmic gazelle These type of rendering issue occurs when you have a faulty hardware on your phone. Most likely, something is up with your device (graphics processor/storage). If you think that's not the case, you can reinstall the game. I recommend a factory reset, if possible. If you still face that issue, you'll have to contact Samsung customer service and give your phone on repair. I hope it will help.
gleaming abyss
@lime juniper this iron man guy he has 2 issues 1 is rendering issue which is normal but that tier issue that he's facing is smthing else
gloomy olive
Is the best place for feature requests through the in-game customer support?
I know there's not much chance of getting anything through with a busy dev team but it's a very practical one - add quickscope option to remove all scopes from the gun.
lime juniper
They should contact the customer service for further assistance, @gleaming abyss.
Yes, @gloomy olive.
gloomy olive
Thanks
gleaming abyss
@lime junipercustomer service doesnt respond they just send the automated message saying that you lost points because you died early but in his screenshots its visible that he is not gettigor loosing points
lime juniper
I am afraid I am unable to assist with this myself, @gleaming abyss. Maybe some other community members have some tips.
lime juniper
We have addressed this issue to them several times. Unfortunately, there is not much else we can do.
faint furnace
hello sir
crimson olive
why pubg is not working in iran?!
faint furnace
I wanted to know that can I play pubg mobile in my smartphone also using the mouse connecting through the otg
please tell me sir ?????
ocean lava
@faint furnace to my knowledge you can't, the only way for that is to play on the official emulator
placid musk
It is not a good idea. That’s likely to get you in trouble. It’s best to use a PC and the Tencent Buddy Gaming Emulator that is available
faint furnace
NoahA#7419 agh I understand but I doesnt have the pc but i have available the mouse and it is easy to play with that so thats why I asked
but no problem its ok
gloomy olive
Hi @cosmic gazelle I've got a European S8 with the same Exnyos processor and GPU as your S8+ and can definitely say that I don't have the same rendering problem (I used to see that on my old Sony).
I'm only telling you from an information POV - the hardware should be able to run the game fine so something is definitely up. Hope you get to the bottom of it without a hardware repair.
cosmic gazelle
@gloomy olive thanks a lot for the info bro
night cloak
Hey i have a question, is gfx tool for extrem frame rate legit?
neat turret
It works, but since it modifies files of the game to work it may get caught by the anticheat and can your account permanently
@night cloak
elfin zodiac
The gfx is able to get you to higher graphics and frame rates, but is not recommended because can cause a ban since its modifying the games files and it's a third party app @night cloak
night cloak
That's why i asked
My friends told m3 get it bcs i have only 30 fps
But i dont need a ban
elfin zodiac
Yeah, best not to listen to him on that, @night cloak
night cloak
This glitch always happens to me the only way to get out of the car is by me getting knocked
I did
onyx briar
hey
why everytime i send something to pubg team on an email they always seem to reply with this email
like everytime i asked stuff from pubg they always give me this reply like literally never saying anything about my TOPIC OR PROBLEMS
@night cloak i can send an email about hackers or giving suggestion
and
they will always reply something about UC
night cloak
Do the mods know about it
onyx briar
? @night cloak
i always send an idea or bugs / glitches and some stuff and all they rreply is just UC
night cloak
I don't know how do i explain it in-game.
So this is why im trying here, so mods will see it.
storm flumeBOT
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
night cloak
....
autumn rover
Why invalid?
night cloak
I think cuz of the number 3.
@onyx briar They're bots, as useless as the ones in game
onyx briar
@night cloak i used to always get actual replies where they told me what to do or someting else
weary cosmos
when fix one shot bug
upper void
@night cloak it has been reported a long time ago but no time for fixing stupds bugs
gleaming abyss
@autumn rover idk why but its cuz of the 3
normal fulcrum
@weary cosmos Have you tried turning off aim assist?
I used to have same issue. Sometimes guns doesn't fire on auto or burst mode. Someone told me to turn off aim assist and it worked for me
gray urchin
@gleaming abyss have you tried reinstalling the software?
gleaming abyss
@gray urchinhuh
@fleet turtlethats not possible
Maybe u can try doing it from your facebook id
gray urchin
@gleaming abyss sorry, I think u were replying to the person that was for
I just got kicked off PUBG server and had a 243MB update to do
fleet turtle
@gleaming abyss why???
gleaming abyss
@fleet turtleyou cant remove it from pubg but you can do that from your facebook account settings
night cloak
Any idea where the pubg NA server is located?
fleet turtle
Yeah but i link google account and fb account
wheat heart
Hello i am problem
fleet turtle
And now dont linking with other social network
night cloak
Please do not ping the community team.
wheat heart
İ am problem
night cloak
What's the issue?
wheat heart
My friend was banned why name:furkanpars27
night cloak
Please contact customer service for ban-related enquiries, thank you.
wheat heart
Ok
proper dirge
There is not an official release date yet
night cloak
Leaks say around 15th-20th @summer ermine
summer ermine
Next week probably?
proper dirge
Hopefully by the end of the month
storm flumeBOT
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
mild shadow
proper dirge
Graphics
The game can change the way something looks, not on purpose
Its the game itself
night cloak
😑😑
vital sluice
@night cloak what's the issue?
night cloak
@vital sluice I'm sitting in a car right now and can't get out from it or drive it. And their is one more issue which i face daily is voice chat problem
Many times other member can't heard my voice and it creates a big issue
storm flumeBOT
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
night cloak
Sir, I already reported it in game from continuously a week
vital sluice
That time ,the one who can't speak could restart their game and be able to communicate @night cloak.
The more reports they get ,the sooner they look into the issue. We will also try from our and let the team know about the issue.
night cloak
@vital sluice sir, I tried but it also create a big issue because i have to do it 3-4 times because whenever I do it for first time then I'm unable to heard my teammates so i have to do it 2 - 3 times
vital sluice
Will report it from my side as well @night cloak. Sorry about that, I do face it myself. But as I said the more reports they get ,the sooner they look into the issue.
night cloak
@vital sluice Agh okay thank you sir
And sir one more, when will be that lag fixed any idea because it's an issue from December I'm facing it in Asia server ?? Any idea sir ? @vital sluice
vital sluice
No , @night cloak . They did conduct the survey and could be working on it. The fix might be in process right now,but don't know.
vital sluice
There is a fix if your teammate nades you, you would be able to get out. But since you were outside the zone ,that was unfortunate. Report that issue as well in-game please. @night cloak
night cloak
Hehe, okay sir thank you!
vital sluice
Anytime!
glacial acorn
Hi
I played 2 match in escuad mode
And I'm platine 3
And the 2 last match was counted like I'm bronze 2 or 3
wispy matrix
@glacial acorn u might have played your last match on different server.
kindly check which server you have chosen before starting matches
glacial acorn
Ok ok thnx my teammates has changed the server 😡 😡 😡
@wispy matrix thnx for ur help
wispy matrix
☹
granite marten
Hello, what if my account has been blocked for a long time and only the bot answers me? I play on the iPad and I can't be a cheater because it's unreal on this device. Can you double-check my account? I wrote on the mail and in-game support, too, but nothing helps
wispy matrix
@granite marten the only way to get help is via file claim.
placid musk
Most bans are legit bans, not for false reasons.
granite marten
@placid musk I would not write so many letters if I was a cheater, you can make an exception and check my account? I assure you, you will not find anything contrary to the rules of the game. I spent a lot of time and money and I wouldn't want it to be in vain.
storm flumeBOT
Please refer to FAQ 2.9 in #481198147478224896 for further information, @granite marten. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
night cloak
Please refer to the FAQ and check out pinned message for more.
elfin zodiac
All bans are for a reason (there was a few exceptions because of a bug) but that was fixed. We cannot help you, please do as said above @granite marten
granite marten
@elfin zodiac can I ask why this happened? I'm not talking about the simple answers that you recorded in your notebook, I would like to know, is because of the violation of any rules or complaints of the players?
night cloak
Yes. Most of bans are because of violation of rules. You can read terms and services at #481198147478224896 7.3, @granite marten.
granite marten
it is very sad that you are so treat your players who bring you money.
night cloak
Money doesn't matters if you violate rules and TOS.
proper dirge
I believe the release date for the patch is February 19th
gleaming abyss
@granite martenfirst of you dont pay money to discord so you dont have the right to be rude towards discord staff second in any case if you violate TOS you get a ban and if you do that on a higher level you can even go to jail
mighty current
This problem makes me loose ranking and why does it happen
Does it happen to anyone else and how do I fix it
wispy matrix
that maybe ur internet connection or server side problem for sure.
neat turret
@gleaming abyss you won’t go to any jail for violating a TOS. At most you’ll be banned from the platform, that’s the extent of power the company has over you. Stop making up things.
@granite marten if you played on a different connection than is normal, then that’s probably the reason for a ban. This can be caused by switching to a different cell network, a lower speed of cell, different network, use of a VPN, or changing DNS.
gleaming abyss
@neat turretmaybe u are blind i used the word "higher level"
neat turret
As in violating the TOS on a higher level.
The ToS won't cause any legal penalty. It just allows people to be banned from the platform.
ocean lava
@neat turret actually it depends on where you live and the laws there ..
In general violation of ToS in US courts is not considered a crime but if the violation is bypassing technical or code-based barriers intended to limit access to or uses of a website may violate California's computer crime law. Google it.
It can be a crime, but most companies will not pursue it unless it caused major issue for them
neat turret
Hence, your license will be revoked, and nothing else.
You'll only go to court if you actually broke a law in addition to breaking the EULA
@ocean lava
granite marten
@gleaming abyss what are you talking about? Did you understand what I said? I'm talking about the game
gleaming abyss
Ik and you violated the terms of service which resulted in a ban its that simple
wispy matrix
rofl, this is getting interesting
potent oasis
A question is that 10 year ban a bug? A user just got it
wispy matrix
@potent oasis no its not. its legit
placid musk
Bans are most often legit, and not for a false reason
neat turret
Shut up Levi, you don't even know what he did. Everyone here acts like the anticheat is perfect. It'll ban you if change connections if it's different than the one you normally play on.
wispy matrix
use of gfx tools is most common
placid musk
Please, don’t argue here. Levi is telling him something he has been told earlier. There’s no need to keep telling him that repeatedly.
granite marten
@gleaming abyss I didn't break anything. I play solo vs squads and keep quiet.
neat turret
@granite marten the only recourse you have is to contact support, hope they actually respond, and try and get your account restored.
It's probably lost, so I'd start a new account in the meantime, and potentially start the refund process with Google/Apple.
If you want more info, you're welcome to PM me.
placid musk
Some cases of bans have been checked separately by Tencent just to make sure that the bans were legit, and it didn’t show a wrongful ban.
neat turret
I'm glad it works in some cases :) it still isn't perfect, and I'm sure they're working to improve it!
potent oasis
Is there a way to figure out the reason for his ban? <.< Just asking.
placid musk
Yes, we do agree it isn’t 100% perfect. Nothing can be.
granite marten
@placid musk as I understood, any case of blocking is irreversible?
placid musk
Yes, unless it was due to a bug, which they later fix, or if the banned user can prove innocence
wispy matrix
@potent oasis nope there isnt. can u share a ss so we can see what the notice says?
potent oasis
granite marten
@placid musk how can I prove my innocence if I'm not answered?
wispy matrix
as i said earlier, most common reason is using gfx tools which are made by 3rd party devs. so this can be the same in ur case @potent oasis
potent oasis
Not mine 🙌
neat turret
Another good question is, how do you prove a negative?
placid musk
What do you mean by ‘prove a negative’?
neat turret
I have no way to prove that I've never installed say GFX Tools. I can just uninstall it, or clear from my Google play history.
Another example is that I can't prove that God doesn't exist.
quasi crescent
Will someone be unbanned if a gfx tool was all they used? Arent gfx tools just for fps boosting?
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
wispy matrix
it is strictly prohibited by tencent
quasi crescent
Punished accordingly - using a third party app with millions of downloads to change settings to a lower quality will result in a 10 year ban?
spring void
@quasi crescent it changes game file which hacks do too
@quasi crescent hacking apps can use same systems to undetect themselves
neat turret
You can technically use GFX Tools to hide soft cover
quasi crescent
That is not true, I'm a developer of multiple frameworks and other malicious software, and there is a clear difference between the GFX Tool in the app store and memory editors or frameworks
I'm asking if the game can tell the difference between hackers and a low budget player trying to play the game smoothly
The question is for moderators, not people who mini-mod
neat turret
I'm sorry your honor
elfin zodiac
No @quasi crescentall bans are permanent unless it was a bug that had got them banned (mass amounts of people have to be banned)
neat turret
There's your non answer. Was that better?
quasi crescent
mUcH bEtTeR
elfin zodiac
And the only time that this happened was when vikendi was released, that was taken care of
woven nova
every time i get close to any player. even a bot. my game goes from perfect ping to ping that causes me to take forever to shoot. ive tried repairing. ive tried reinstalling. i have no cached data. this has been happenin ever since vikendi was released. im about ready to get rid of the game altogether
hexed mural
Guys is TGB safe for now people are getting banned for no reason. PUBG people tells they are not allowed to disclose the matter because of security reasons
placid musk
People are never banned for no reason.
hexed mural
@night cloak yaa I know that but also i got banned for 10 years
I had never bypassed anything in that
they are not replying
Hmm I also lost 2 new account
I had done nothing the message come like you had changed the data.
No I am not using VPN
I feel its been a week
I had message them in the given mail also
but it coming out with automated messages
No idea bro what going on my account was 55 level which i lost
There is nothing in my pc like VPN and other hacking materials. I play genuine games purchased from Steam Account.
Can I have setting in emulator settings
Is that any issue
Okk let it be fine.
I am again downloading TGB in my pc
willow dune
@errant holly its only available in beta #537994952119156756
errant holly
Oh
So wait is the beta still a thing? That was weeks ago figured it would be stopped by now
Plus I get that common issue where it loads and takes forever, hasn’t gotten back to it cause I don’t want to wait
🤷♂️
night cloak
4th time they are teaming in duo..
Already report last month but still .
zealous zephyr
When will we get the update?
storm flumeBOT
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
modern gale
Read what bot said above. @zealous zephyr
Can you please be more specific? @night cloak
quasi crescent
@night cloak I'm sorry, what is that screenshot supposed to prove? It's a screenshot of two cars
night cloak
@quasi crescent just showing the f-ing name
lone leaf
?beta
quasi crescent
Providing the name to support, then asking them to be banned without any sort of proof? Reporting them here doesn't do anything
lone leaf
?beta
surreal smelt
When is the date of the update?
potent oasis
A question I got the information that there is a possibilty that gfx-tools/programs can lead to a ban in pubgm, cuz the anticheat software can't spot the difference between it and an actual cheat/hack.
my question is only is Game Tuner (it was preinstalled on my Sam.Gal.S8) also one of this gfx-tools/programs? just want to avoid the possibilty of problems.
elfin zodiac
@potent oasis yes, as long as you don't use it there should not be any problems
@surreal smelt no known date, should be before end of February
blazing relic
hello can anyone help me here
My account is keep getting logged out and yesterday it said Authorization revoked I couldn't log in for like 15 minutes and then it was fine they gifted some crate scrap and today it said abnormalities Detected in your client or something And they gave me a time of when my account will get unlocked I'm so scared of losing my account I made a lot of progress in it please help
@elfin zodiac @modern gale
opaque mist
@blazing relic have you changed what connection you have played on?
night cloak
Bora jogar
blazing relic
@opaque mist No But The connection is also bad not like slow or anything but its restricting me from any certain websites or apps
grim shuttle
When is 0.11 coming out God dammit
serene steppe
Hey
One day i was playing pubgm
With my friend on discord and we went to lobby after winning
Then we heard asian/arabic talking and we were like wtf i checked discord and muted discord so it was not it
Then i muten game sounds and it stopped but we were in duos in lobby
No one in my clan or crew were online
Then my friend opened couce chat and said "nyt vi### turpq kiinni" (finnish) then someone of them said like "wtf qnd something in weird language"
So what happened that day?
ruby totem
whats the problem?
gleaming abyss
@serene steppe that must have been someone from your friendlist thats an old and rare bug if its not the bug then its your friend trolling you
@grim shuttleits expected to come out before 20th but there is no official word yet
@blazing relicthat is a warning it indicates that you are using gfx tool or vpn sort of stuff and there was a server issue yesterday cuz of which everyone was logged out and they were all given compensation
quasi crescent
Is it possible to transfer ownership of a clan who's owner has been banned? I'm looking to revive BM, as Cn1 was also a hacker clan from S1-S3, and they are still alive, even when the leader, Cn1•Long was banned. Using that logic, I think our clan should also still be allowed to exist, while our old habits of cheating are prohibited. I can provide proof of ownership of multiple BM accounts (including the leader account), the associated social media linked to them, and old screenshots from our group chat. We no longer hack and are looking to grow again. I can also provide a screenshot of our group chat, that is still active daily.
blazing relic
@night cloak I never use VPN for pubg but I do for other apps will that affect on pubg too ?
@gleaming abyss I never use VPN for pubg but I do for other apps will that affect on pubg too ?
gleaming abyss
Well if u are playing pubg and your vpn is left on that counts and that warning can be for using other apps too which change game's data
quasi crescent
Local host vpn will not get you banned i.e. changing local dns settings, but you may (very low chance) be banned if you use an external host, i.e. most vpn apps
blazing relic
@gleaming abyss thank you
@quasi crescent Not sure what are you talking about But I never use VPN In pubg i always close pubg then use the VPN app and close it and then I open pubg
I mean I always disconnect from the servers that I'm connected to from VPN and after that I open pubg
wispy matrix
@errant holly u can use any of the popular recording app
dry tundra
iOS has it's own screen record in the multi-task...
errant holly
I know what but like when I try and record my voice I can’t upload through the YT app I have to literally go to YouTube.com on my phone
that’s the only way
naive magnet
EveryCord?
proper dirge
PUBG Servers are currently having some difficulty with pings
Average is currently 1000
gleaming abyss
@proper dirgeuh u sure m8?
proper dirge
On my end
proper dirge
Unless its ONLY me
night cloak
Restart your game. It's common bug, @native moat.
night cloak
Nope. This bug doesn't appear everytime. So only when it appears, @native moat.
native moat
Thnx
night cloak
You're welcome.
pale cosmos
@night cloak good morning
wraith steeple
Hey guys
Can anyone help me with something
So im currectly at top 588. I don't if im gonna get conq or i must be below top 500
neat turret
You have to be in the top 500 and at Ace to get Conq
wraith steeple
So 588 still count?
vagrant dew
@wraith steeple nope
neat turret
No, that’s not in the top 500- 1st to 500th
wraith steeple
Thanks for clearing things up
night cloak
You can also check out #481198147478224896 3.9, @wraith steeple.
long garden
what does aim assist do in pubgm? I turned it off last week and nothing in my gameplay changed
pale cosmos
@long garden do u mean gyroscope
pale cosmos
hmmm aim assist little work like aimbot
long garden
i never noticed a difference though
sprays are the same, sniping is the same, recoil the same
night cloak
Is there any issues with high pings at the moment? I've been experiencing abnormally high pings as of today/tonight
pale cosmos
from the enimies position
long garden
red dot "moving" is called horizontal recoil i think
long garden
well apparently not on my device
night cloak
Yes, @night cloak. Maybe because of heavy traffic in the server.
hybrid narwhal
shut acorn
Got stuck between the two pipes can’t get out of it. on the map had to die out and watch. 🙄 #Miramar
lean crescent
@shut acorn?
shut acorn
Meant to say you get stuck between pipes on Miramar.
lean crescent
🤔 I think we can get out of it
shut acorn
Suggested if a teammate pulls a car up close would I be able to jump in for future advice.
shut acorn
Can’t crawl under and spammed jump button . Well hopefully PUBG sees this if not I report it then :/
lean crescent
😌 Hopefully wait for expert to arrive
storm flumeBOT
Hello, @shut acorn!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
tardy pebble
I wanna know why I just died at full health after barely crashing into a rock
Like seriously vehicles shouldn't be doing that much damn damage
night cloak
Might be server side issue, @tardy pebble.
tardy pebble
Yeah...ok sure
serene steppe
@night cloak its not discord i muted and closed discord and we still heard that talking
@gleaming abyss i had no one else in friends then him online and we still heard that talk
limber shadow
I want Force wallpapers
placid musk
We have these wallpapers. Are these what you needed?
https://cdn.discordapp.com/attachments/481197473403240451/543077699762126859/IMG_20190207_173621.jpg
https://cdn.discordapp.com/attachments/481197473403240451/543077700223369236/IMG_20190207_173619.jpg
night cloak
You can have only shadow wallpapers from #news too. There is no force only wallpapers for now, @limber shadow.
limber shadow
Yeah ..
night cloak
I messed up oof.
limber shadow
I want only Force wallpaper
night cloak
Yeah there is no force wallpapers for now.
limber shadow
feels bad but its ok
quick comet
I think you are mistaken between which one is shadow and which one is force.
That wallpaper in #news is of Force.
limber shadow
Roaring dragon set is force
placid musk
It says Shadow here.
quick comet
WoW i think they changed the names. If u check the first trailer of season 5 royal pass , u will know which one was shadow there.
night cloak
Red one is shadow. Black one is force. It's same in the official website too.
ripe sail
Hi I'm having a problem with my Ping. My average ping is 360-400 nowadays. However when I check my internet speed it shows that I should be having 12ms. What do I do
I used to have 160 to 200 which was fine for me tbh. But this is getting too much I cant play with this
weary bridge
what's happening when you click the "File Claim" button
dim phoenix
Yea I did
fallen stump
@dim phoenix lol
dim phoenix
Got a bot listing everything
@fallen stump atleast your account unlocks THIS year
That is NOT justified ban
fallen stump
@dim phoenix but dont know exact what happen
dim phoenix
Neither do I, and I want answers
weary bridge
what exactly does the bot list
weary bridge
no, what's happening after you clicked the "File Claim" button
weary bridge
I mean the only thing you can do is appeal for a ban
The mods have no any real power to the game
That's not exclusive to PUBGM
dim phoenix
weary bridge
well that the conversation is your best chance
crimson jasper
Real people will respond eventually, it takes a while
weary bridge
yeah and that bot is your best chance to appeal for your ban
good luck
crimson jasper
But they've responded to me twice before
dim phoenix
The only reason I think I got banned was because I absolutely wrecked a couple people in the game just before the ban, then they report me for “hacking”
I legit just played the game like everyone els does
crimson jasper
Then you wouldnt have gotten banned
night cloak
Do you have any apps that are supposed to help the game run smoother?
weary bridge
I mean it's your words vs theirs mate
nothing more that can be done
dim phoenix
Well HAD
Could the pUbGm beta app get me banned?
I was testing the zombie mode earlier
placid musk
The PUBGM beta app doesn’t get anyone banned
wispy matrix
ok
normal fulcrum
@humble marten Update schedule is not confirmed yet but I guess it may come before 20. Let's hope for the best.
mighty pendant
What is release date of 11.0
storm flumeBOT
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
night cloak
@mighty pendant @humble marten↑
raw herald
Is it just me or the scope switch button missing
night cloak
You need to reset layout to get it back, @raw herald.
raw herald
@night cloak any other way ? I have liek every button customized
night cloak
It's the only way for now.
night cloak
You're welcome.
wispy matrix
👌 ☹
ripe sail
Guys can you help me out?
drowsy tartan
Depends on what your issue is
ripe sail
Hi I'm having a problem with my Ping. My average ping is 360-400 nowadays. However when I check my internet speed it shows that I should be having 12ms. What do I do
I used to have 160 to 200 which was fine for me tbh. But this is getting too much I cant play with this
I sent this an hour ago
drowsy tartan
Well this depends on what sever your playing on, traffic of that sever , and alot of other issues
ripe sail
I'm playing on Asia and this is an all time thing nowadays. Even if I play late at night or in the middle of the day. My ping doesn't get any better
drowsy tartan
Is asia the closest sever to you?
ripe sail
Yes and I've always been playing on it. I usually get 160-200ms which is fine for me.
Nowadays its 360 to 400 to sometimes 500
night cloak
Then it's server side issue. Please wait for fix from developers.
night cloak
Yes . You can report in game.
Your issue might get solved when new Middle Eastern servers come out.
drowsy tartan
Well reminder it isnt just you in these games some times the games ping fluxs based on rendering, stats of effects like smoke, vichles and alot of other factors but I say in all signs point to a alot of issue that chould be the case
I run normally 300-400 ping in severs out of the usa but this is due to cross connections lol
night cloak
Cross server matchmaking is closed long time ago.
drowsy tartan
@night cloak I'm referring to selecting severs out of my region...
night cloak
Hmm.
ripe sail
Ooh okay. Are the middle eastern servers coming? And if yes do you know when
night cloak
They are coming soon.Don't know exact date.
drowsy tartan
Even if he did #no spoilers lol
ripe sail
Okay thank you
maiden salmon
When new updates came ? , 0.11 Global!
night cloak
Rumoured 19 Feb
quaint oriole
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
night cloak
All players who violate rules and regulations of the game will get banned , @night cloak.
It is completely based on luck, @quaint oriole.
serene steppe
So my problem
night cloak
What is it?
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news, @maiden salmon.
@night cloak whatch on privet
Pubg mobile developer once email send again it agai and do not understand my problem
it's a pre recorded stream ,do report the stream within YouTube. The player would have been banned by now already, @night cloak.
Hello
Pubg mobile developer once email send again it agai and do not understand my problem
It takes about 1 day to a month, @night cloak.
Please check out #481198147478224896 6.2.
Hello
Pubg mobile developer once email send again it agai and do not understand my problem
They have live chat is not pre record
Stream is pre recorded live chat isn't, @night cloak.
night cloak
Try switching between WiFi to cellular data, @midnight lantern.
midnight lantern
@night cloak I tried both wifi and cellular data too
proper nimbus
This game is literally facked up ... I can’t find facking grenades
midnight lantern
But ping was like 900ms
night cloak
Then it might be server side issue. Please report in game so it will get fixed in future updates, @midnight lantern.
midnight lantern
@night cloak I tried playing in every server but all are messed up
proper nimbus
What’s wrong with loot ... facking grenades , I ‘ m not asking about awm or sup , just put in game facking grenades
night cloak
We don't manage the loot in the game here , @proper nimbus. It is random .
midnight lantern
After repairing client it downloaded 208mb,and then downloaded 138mb,and downloaded 49mb
proper nimbus
But is annoying .... I need to loot over 30-40 buildings and no grenades
night cloak
@proper nimbus that's your luck
I always get 3-4 grenades by looting in houses
Never heard of that issue before. Even on the YouTube streams every youtuber have grenades. Maybe bad luck as Zerstörer said.
proper nimbus
Maybe ... but they need to improvement the loot , I need only grenades
midnight lantern
@proper nimbus They need to improve game them we talk about loot
night cloak
You can recommend that in game to the customer service.
normal fulcrum
@midnight lantern Well they are too busy adding new outfits and skins. They don't have time to imrpove anything in game.
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
slim wharf
Me and alot of my friends have been experiencing alot of desyc lately and late bullet registration I have been playing since season 1 and just started experiencing this in the last season thought u guys may want to know
I'm a pro player if that helps u value my opinion
night cloak
This might be issue from server side. Thank you for your feedback . Make sure to report it through in game , @slim wharf.
solid nova
why is there like a split second where a player not receiving any damage right after being knocked? is this a thing in the game or a bug?
night cloak
You will still lose health when enemy will shoot you after you get knocked out.
solid nova
indeed i will receive the damage when the enemy keep shooting me. but that isnt my point. my point is that, there is a short moment, when a player not receiving any damage even when they get sprayed like all over his body. it happened to me quite often, when someone sprayed me, and i knocked while he was spraying at me, he kept spraying but at that moment right after i was being knocked, the damage wasnt in, even when the blood effect popped up all over my body
so im wondering is this a thing in the game or what
half kayak
@solid nova its an internet connection thing.
If its bad the game can do all these wierd stuff.
ripe sail
@solid nova Yeah it happened to me as well. I sprayed at an enemy and blood effect popped up as well. I died in that fight and when I spectated him his health didnt have a single effect. Its probably because of high ping
desert garnet
Hello , can i dislink the Facebook account from my Google play game account to link to another account either twitter or another FB ? thanks
solid nova
it happens only when a player kept being sprayed right after they they are knocked though. im note really too sure if it's happenned because of high ping. since its green most of the time, even when before these thing happen
probablt i should have provided a video, so i wouldn miss any point
mystic acorn
Is everything okay with the game? We are experiencing problems at lobby and also game seems buggy movements wise
haughty cypress
@desert garnet no u cant
desert garnet
Oh 😦
finite sparrow
half kayak
@finite sparrow hey, is there anything I can help you with?
mighty obsidian
Hello can anyone help me out here, my account has been banned for 3650 days for no apparent reason, what can i do to fix this
half kayak
All account suspensions are, as repeatedly informed of earlier, justified. This means that no accounts are suspended without a proper reason. Accounts are suspended due to violation of Tencent Games' terms of service, and there is no way of recovering access to a suspended account aside from waiting until the punishment automatically ends. The punishment's duration normally ranges between the following two options, depending upon violation:
- 2 months: Use of unauthorized, unofficial and/or cracked versions of the game, both on mobile and emulator.
- 10 years: Use of unauthorized third-party software and/or methods, such as—including, but not limited to—cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality.
@mighty obsidian
half kayak
Seen it.
mighty obsidian
@half kayak But i haven't used any of the above mentioned tools
my game was working a couple of hours ago and the next time i tried to log in it said i was banned
please help
formal anchor
Why do I get 'you were already killed in the next round' after I restart my internet even if I was not dead in the game
spring void
@formal anchor known bug
@formal anchor report bugs to customer service
@mighty obsidian check faqs
wraith steeple
something is wrong with the server
my team just died out of nowhere
our ping was fine
spring void
@wraith steeple did someone kill you or what?
wraith steeple
cant pick up stuff cant drive cant do anything
no we did not get killed \
we just die
out of nowhere
twin wing
My PUBG account name is huntxancheshunt
storm flumeBOT
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
fiery zodiac
I don’t want play cheater Arabics!
storm flumeBOT
Hello, @fiery zodiac!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
fiery zodiac
80% of Arab players are cheater! For the Arabs, a server should be opened and banned from every other servers. Like Vietnam server
night cloak
Please understand that we are not moderators that moderate the game, we just moderate the discord server and answer enquiries accordingly. Should you want to report a cheater, simply follow the aforementioned steps.
raw cradle
trim sapphire
@raw cradle same here, plus the 16+ people currently online in my clan :(
elfin zodiac
Is that a computer ? @raw cradle
fervent grail
@glad harbor Check your wifi connection and make sure its stable. I recommend moving to #discord to ask about anything related to server stuff.
glad harbor
whuttttt lol
fervent grail
They’re just pictures.
glad harbor
👀 
raw cradle
@elfin zodiac nah, it’s my ipad
elfin zodiac
Yes, all bans are for a reason, none are false unless it's a mass ban wave because of a new map messing up/bug
@stark siren
stark siren
It means my ban has been lifted too? YAY! $) & /*(&
fervent grail
Depends on what your ban was and when it happened.
elfin zodiac
When were you banned and why ? @stark siren
stark siren
Uhmm 28 Jan, it was an false ban I was playing solo and suddenly got banned but when I asked a friend he said it was a ban for hacking but I don't use hacks or a third party app
So it should have been lifted rite?
Since I was banned I have nothing to do lol, just waiting to unban xD
@elfin zodiac
lean prawn
elfin zodiac
@stark siren the ban was official, you did something to recieve the ban, it wont be lifted
stark siren
Omg then which ban were lifted?
elfin zodiac
The only bans that were lifted was when people got banned for play vikendi when it was first released, since then not many bans have been lifted
upper void
When flick-bug will be fixed? Sometimes when Im in moving and I press shoot button, my camers just flicks anywhere, or sometimes when I press shoot button it just fires one bullet
Is so annoying and stupd to have this kind of bugs
hollow mauve
Who's the official mod here??
elfin zodiac
Should be fixed in the upcoming update @upper void
@hollow mauve what do you need ?
upper void
@elfin zodiac both of them?
storm flumeBOT
Hello, @twin wing!
Please send your custom room details in the format as described in #matches privately to a moderator or an administrator for review. After approval, your custom room details will be announced for you.
hollow mauve
Why ping so High from yesterday.
It's fluctuating between 120 ms to 968 ms.
Mostly 968 ms when I surrounded by enemies and during the loot,120 ms when I'm dead. @elfin zodiac
night cloak
It's your internet connection.
hollow mauve
@night cloak, 50 Mbps, anything else.
elfin zodiac
...
night cloak
Could you show me the results of a speed test on your internet, @hollow mauve?
hollow mauve
@night cloak, Yeah Sure.
wooden oasis
When will be the ping issue will be solved
grand hare
Is it possible to make those outfits which are no longer available in crate can be found in soldier crate??At least old only but players will be having full outfits
trim sapphire
@grand hare those things will come in lucky airdrop
grand hare
🤔I can see outfits available in "other" section where there is 1 dress which can be purchased with silver coins too, Like that is it possible to have old dresses purchased with it?
wooden oasis
@night cloak it hard to play a single game
elfin zodiac
@wooden oasis it's being worked on, no confirmed date
spring void
My game is having net issues someone help please
It stays on north america server only with chinese at some places
Can some help fast pleasr
supple wasp
@grand hare can you share ss of the set which you are talking about which can be purchased by silver frags in #media
frosty sandal
How come I can’t walk through entrances without doors Oof
white steeple
@wraith phoenixthey gonna ask you to buy high end mobile.... that's what I heard here
silk hamlet
Well I have high end device sometimes my scope doesn’t even open in fights because of lag
wraith phoenix
So I'm done with this game
upper osprey
That's Ping-internet issues or screen issues on your device
night cloak
Hello. I received for the reason unknown to me. I dont used software , I spent much here money for this game. I want to return the account!
upper osprey
I'm sorry, @night cloak but I do not understand what you mean
night cloak
@upper osprey Srry. Im use translator if im from russia...
upper osprey
One second
empty chasm
Lots of hacker in this game
night cloak
@upper osprey Im got Ban for unknown cause... I dont use a hacks or GFX Tool. I spent so much money for this game. I want return my account. My nickname is BIG×Watchdog. Id:585977362
@jolly charm
bitter iris
I have a problem. Whenever I’m driving or walking it starts rendering because of enemies and then my FPS goes down and doesn’t go back up again, so I keep losing fights. Any reason why
storm flumeBOT
Please refer to FAQ 2.9 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
night cloak
It might have caused because of device issue, @bitter iris. Which device you are using?
bitter iris
Well I use a iPod, but get 60 FPS, everybody says to get a new device but I don’t have money
I always have 60 FPS it’s just when I get render it never goes back up
night cloak
Maybe your device is slightly incomplete now . Because some devices might get fps drops when new updates come.
bitter iris
Ok thanks