#questions
1 messages · Page 342 of 1
@raven wadi Lag is agreed. Never faced disconnection. Faced ping spikes due to my network issue. Never faced audio bug. I play on Asia server.
@normal fulcrum Sir! With due respect i would like to connect you to my WhatsApp pubg group
The Asia server is known to be laggy, they are trying to fix it, there is news about a new server coming up that should help with it. For now you should play when the ping is low or use the europe server
Now please move this to a different chat if you dont have any more problems/questions
@raven wadi IOS?
@elfin zodiac i just want to talk to support team which can check problem with my account
@raven wadi I have android mate. And you can contact customer support in game.
No one can explain why my account while doing top up my uc is not log login to my account
@normal fulcrum then what is this chat for
@nocturne roost Sorry but I didn't understood.
@raven wadi For support regarding issues you faced
@normal fulcrum then what m i doing?
Please keep ur nose out unless you can help solve this
It's been so long I've reported this case but said it's been in the prosses but it's been so long I didn't get any more update
@raven wadi Well you can ask anyone. You can even try contacting support in game. But you will get the same answer. Now please end this topic. C ya mate.
@normal fulcrum that's the difference in your thinking & my thinking. I didn't came here to get weapon master. I came here to get my account checked coz it happened 2nd time when achievement didn't register
Allow me to give another example
@raven wadi That's what I'm trying to make you understand. No one here can do that for you. There's no dev here. All you will get here is support how you can try to fix the common issues you face
@raven wadi You said you're not able to fine nades. We said it's not the game it's your luck. That's all. If you want to talk to customer support, try that from in game settings.
So sad😿
Plus you not the only person having Shetty problem in game
@normal fulcrum 1st nowhere is mentioned in game or wiki that u need to knock and kill with same thing to register (if it requires then it is sort of registration bug which should be solved asap.
2nd you topic from my problem to your dream town just to grab attention. I came here coz i m facing issues with my account
3rd please check youtu.be that people knock with ar & kill with car & still got achievements.
& last please never come with a judgement to a person who came to community just asking for some help.
@night cloak bc jab akal nhi hai toh maa mut chudwa
Ok
end this here or mods will mute u both for being toxic @night cloak @raven wadi
I m just trying explain them that they don't understand my problem
yea i see. but please dont extend this with ur side. arguement will go on forever like this if u both carry on
Please avoid an argument in here. You can take into personal messages, not here.
@wispy matrix i m silent
And avoid the whole ‘he started it’ thing too. Just drop it entirely, please.
@raven wadi Please don't use abusive language in different language
@placid musk Is it possible to log in with facebook in both global and beta versions?
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
It was the last circle but we couldn't see him
Please follow the above procedure.
And i don't have his name lol
Well you need to report immediately after you die.
Oh
@night cloak but i don't think I'll get an option to report someone when i haven't been killed
True, @night cloak .
Permanent Invite Link: https://discord.gg/pubgm
I lagged and logged back on then I got glitches under the map.
I got stuck on this very edge
why when im playing pubg always getting overheat warning after 20mins
other game just fine
smooth + extream (pocophone F1)
Once I got glitched after getting knocked and being revived. I wasn't able to use meds or taking guns in hand. I restarted and the house I was sitting in got disappeared.
@night cloak Frame rates on Extreme?
I logedout of my acc , and when i tried to login again it worked , but on the loading screen the game crashes , i tried a diffrent account and there were no problems , i tried my account of a different device but it crashed again on the loading.
@normal fulcrum if u land somewhere at rooftop and u have to kill the enemy around quickly with weapon but u don't have any red dot or scope , will you not kill him then ? Yeah it happens only with iron sight, the default one.
@proud sable i have the same problem
Plz answer him :((
Hi there..... using reverse tethering is ok right? For playing game ....right?
Hey when will the zombie mode role out officially
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
@tardy ocean have you tried using another internet connection?
@noble nymph end of Feb
i need help ?
i cant see extreme fps option in game
but when i play pubg emulator i have that option
@fickle fox if you don’t see it then it means your device doesn’t support it
@fickle fox try switching your graphics to Smooth and see if it appears. Some devices support extra FPS option only on smooth graphics.
nah nothing happen
what if i use pubg GFX thing i saw on youtube
i am pc gamer i cant play on 30 fps XD
@flint garnet 🤣 if u play pc games u can understand
@fickle fox don’t use gfx
but i have Oneplus3 phone and i dont know why i cant see Extreme it feel like i am being cheated by game it self
had to play on emulator to get 60 fps 😪
Read #481198147478224896 2.7 about GFX @fickle fox
You don’t have to uninstall the game
@fickle fox you can use the Report button in the game.
where ? how to do?
So my freind has a issue when someones in a car like a teamate he gets logged out
Or crash
I need help
My account has been banned for the second time now, cause of abnormalities in my client... I don't know what that means
My last account got banned for 10 years and I made a new 1 about 2 weeks ago and now this is banned again for 10 years
I need some help pelase
When update release date?
Please use Fail Claim button. Only customer support will be able to tell you what’s happening to your account.
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
Has anyone else experienced shooting a flare while moving, and nothing happening?
Can I transfer my account from facebook to twitter without losing my progress?
@upper ocean If you link your PUBGM account to twitter you can keep the same data, however keep in mind there is no way to unlink accounts yet.
@upper ocean Unlinking accounts is not possible, but you can link more than one platform.
So basically you can have twitter and facebook linked to the same account and choose to login from either or.
@fervent grail Yes
I'm pretty sure it will select the picture from your first linked platform.
You can always change your facebook profile picture though.
@neon patio Good to know :)
I'm going to copy and paste this question again because no one answered me last time:
I have a vietnamese friend who switched over to the vietnam version and we can no longer play together. Is it possible to download the vietnamese version and make a seperate account for it? I do not want my main account to be transferred over to the vietnamese version; I want to keep it on global. I'm asking whether downloading the vietnamese version and making a new account there will affect my main account on global version or not.
@quasi crescent Currently there is no way to switch back to the global servers.
@neon patio Please re-read my question and answer accordingly. That was not my question.
If you make a Vietnamese account through a separate platform its possible to play with your friend @quasi crescent
Yes, it is possible to make a new account for the vietmanese servers, but it won't be able to switch back to global.
Be careful if you intend to use your main account in the Vietnamese version as you can’t switch.
Dude
Sure, but will that new account affect my main account on global servers?
No
Why did I got banned?
Just don’t use the same account and youll be fine
Can I play on both versions simultaneously on the same device?
i don’t know if you can have both versions, but it’s a possibility.
Can someone remove my ban?
I need to be certain, as only one friend got screwed over by trying Vietnam servers and I'm trying to play with him again
@quasi crescent No, the region lock should be entirely affiliated to the account, not device.
Alrighty, thanks HEX
i think you can have both versions, you just need seperate accs
@upper ocean We can not unban here, youll have to file a claim.
@upper ocean 10 year bans are commonly affiliated to 3rd party apps and such altering PUBGM's files.
I just reinstalled the game from appstore
Because i got banned for 10 mins for no reason
I always get banned
There’s always a reason to bans.
@upper ocean You'll need to file a claim, as that's the only available appeal process.
@fervent grail not necessarily, there is currently a bug where a specific custom ROM causes a ban lol
But file claim does nothing
Be aware if you ever used GFX tools and any other apps that help PUBGM perform better are against TOS.
@quasi crescent That's entirely untrue.
I never used any of these
Really? There was a reddit post a while back that proved it, although I can't recall where
Probably a fake post I guess
When one account is banned, can you still log into a different account on the same device? @upper ocean
@quasi crescent Lot's of rumors and specualtion comes about in the community, but I can assure you weve confirmed there is no bug affiliated to our anti-cheat.
Lemme check
@quasi crescent Rumors are rumors, you shouldn’t believe everything people say unless its been confirmed by Tencent. Similarly to the one time people got mass banned for playing Vikindi a while ago.
Oh cool lol
Ha
Dude i got a 10 yr ban for no reason
"10 min ban followed by a 10 year ban for no reason"
Exactly
I was playing with some friends
We got in to a fight with a squad
I knocked two of them
And then i got kicked
From the match
Like I usually do
And when i wanted to login back
I got a 10 yrs ban
Gg
So..
Is there no way to recover my account?
@neon patio ?
Do you have any idea?
@upper ocean File claim is the only appeal process
Yeah but file claim does nothing
I sent over 40 messages
On file claim
But got no response back
Guess im just gonna quit
unfotunately thats the only way
Are they ever gonna respond to the file claim or not?
how can i report a hacker with a video
@whole current report them from ingame support
@upper ocean probably not. or if they do, it'll take a long time
@whole current Please check FAQ 5.1
@upper ocean just make a new account, you're probably never getting the account back lol
@quasi crescent i dont really care about the rank
I carea bout the cosmetics that i had
@fervent grail @wispy matrix ||thank|| you
@karmic plinth If you’re going to advertise your clan please check #clans and then read the pinned messages.
@neon patio
@karmic plinth Read pinned messages and fill out the appropriate form. Any further questions should be asked in #discord
@upper ocean It’s best to be patient and see how it turns out.
I guess I got no choice
How to know your numerical id
@whole current lmao mate, i thought its f u
@karmic plinth in game id or discord id?
U have a question
@neon patio where would I go to say something?
Like to tencent
Report in game?
A email I can get?
Something?
@sour ermine they stopped replying to emails long ago
so yeah, try contacting them via ingame support
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Ok
Theres a hack with shotguns, you can hack the bullets -make them stick together* in order to kill players from far away with one shot
Hmm
Now when repair dont save the sensibility?
Its just a short duration anyways
Hello, @upper void!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
It doesn't save sensitivities @fleet turtle.
@everyone
Need help @PizzaFace#1871?
well, if you encounter one cheater every 100 games, its natural
Natural
When i read people saying "Ban for no reason", i don't really believe them
How do I get platinum rank?
@sinful lily see #481198147478224896 7.7
@hard urchin okay how can I help you
Means on loading screen??
You can't
@strange sail I have learned the estimated time shown is a line up of people waiting to be placed in a game.. the matching time is how long you have waited to be placed into game... I found this out in the Beta Version as it showed the amount of players that were waiting to be placed in a game and it showed where you are in that line as you got closer to matching
well.....
the estimated time means how long the usual amount of time is required to put you in a match, while matching time means how long you have been waiting for enough people to join a room
@nimble heart it happens boi your network isn't stable i think
My device is j210f pro with 2gb ram and 16gb inbuilt android marshmallow 6.0.1 but its showing your device not supported at the moment but it will added soon thank you for you patience please help me
My account after three times that the notice was banned for ten years, my account was spent more than a thousand dollars, but pubg mobile did not give me any reason, and it does not give me any answers. I've invited all my friends to this game. but pubg mobile banned my account I had to spend on time. @nimble heart
Trash customer service
after 17 days of my message I still have no answer.
All bans are official and for a reason, @jovial hedge just because you pay money doesnt mean you can get a pass on bans, second it's not trash customer service, its busy customer service, with 20 million active users daily alot of them have reports they send in and that's over 1000s of reports a day. It takes a while to look into everybody's, they stack up after a while
@jovial hedge yeah they were not banning official hackers all knows YAMRAJ hacks pubg and do streams on youtube i have spended 3000inr in season 3 pass
And they didn't gave any reason for ban i was playing game at the time server timeout arrived and i was connected with my wifi with 512mbps speed and at the second movement i was logged out!
@elfin zodiac I do not need to disregard the rules, but you can not banned those who are playing live hacking and cheat on YouTube, but I did it just because I used vpn and I do not think it. The case is against the rules, you ignore the inconvenience of the thousands of players that have come up with this problem, I hope you get an idea as soon as possible.
@jovial hedge most of those live streamers have been banned, they are now playing pre recorded games
@elfin zodiac you must know who is YANMRAJ all people knows about him why don't you ban him?
Youtube has no policy of hacking we can strean anything but, must banned from pubgmobile
@nimble heart he was already banned, along with PUBG MOBILE LIVE
He will make another account and will start playing again thou.
Ban that site which gives hack!
We cant ban a site because they are not using a site @nimble heart
They are using premium scripts, only way to catch them is through reports and seeing the videos
Hey guys
I need helo
Help
You can check #media for my problem
How can i claim back my account
it somehow says it's unlocks in a specific date and time
Im no expert but for the time being just reinstall the global or official app?
Ok thaks mate
no probs. I hope it works?
@upbeat storm had that before, just wait and everything will be back to normal. Cant remember if its utc or your own timezone though
I uninstalled game
Reinstalling from Google play
I didn't do anything wrong just tried to login from my wechat
I hope it's not much of a hassle for you to reinstall
then wait for the date that says it'll unlock?
I just started using gfx few days back..can that be a reason?
I got banned for like 3 days or something. It should unlock immediately after the timer ends
Cool..i got worried
I was most worried about season 1 platinum jacket more thn my elite pass
Why are the outfits so sexualised?
uhm....no it isnt?
@upbeat storm you'll unban soon after installing login to guest and log out! And the login to your account of facebook, twitter or Google play
So I tried changing my quick chat but this happened. Please fix this. We don’t need to know in middle of game whether is default or classic voice and that repetition of same thing is very annoying.
well, you can just quickly go to settings and edit it
@sullen pier Edit in your current used control layout. Setting. I think control tab? then click customise
@sullen pier classic is different you have to remove it your self the classic one is what you changed yourself you can press the rest option to get the default settings back
ok
yo who wanna play i have emu
@analog wasp Please use #pubg-mobile
If I use FPS tool that display fps count, will that lead me to ban? @lime juniper
Not as long as it does not interfere with the game in any way.
@sullen pier It's with everyone. Not sure if it is a bug or it is meant to be that way. But 1st 3 commands are non replaceable or removable no matter what you do. I also tried for many days but it is what it is.
@lime juniper It will do nothing but just show an fps counter while I play game.
@icy carbon It's not outfit "sexualized" it's just how you think of it
ban this player for using hax (aimbot)
DuagangVN
and
DualeoVN
i was spectated that player after insane rapid shot in 267m
@haughty current Maybe you should try Pumb Mobile Lite your phone has low specs and Lite version will be a better option for you
@upbeat storm If it's giving you an u locking date and time than most probably you have been banned for voilation
Pls like and subscribe
@lime juniper i have a question is it possible to hack damage of a gun cuz in past couple of days i heard people getting 1 shot by pistols and ars but yesterday a guy in military base 1 shotted my whole team with vss me and my mate had lvl 3 helmet and other 2 had lvl 2 helmets all were full health on that distance even m24 doesnt knock always
It is possible to modify anything that is related to technology.
Hello, My friend is having a issue with Tencent Gaming Buddy, Everytime he restarts or starts the game he has to download the whole game as well as inner updates. Also, All settings gets reset. How to fix it?
Why are there diamonds v conquerors
I am a dimond i got killed by the 25th person on the leader bored in Na TPP.
How is this fair
Hello, @terse light!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
so me and my friend tried to get weapon master title for me and i completed all the kills but did not get the title ( im in platinum 1 ) Why?
And i also played on my server and in squad where i have platinum 1. So i dont get it
@lime juniper Is there any advantage for RP players During last Blue zones? Like last 2-3 zones will go into favor of RP players! I known this shot is not real but still need to confirm.
@night cloak in the last update the sensibility save in my profile when i repair game
No.
so me and my friend tried to get weapon master title for me and i completed all the kills but did not get the title ( im in platinum 1 ) Why?
This night repair again and my sensibility has been saved
I want to buy one of this I have iTunes credits how can I use that other than Paypal or my card and will I have to buy this next season again
@lime juniper
I don't know much about iTunes, but have you tried midasbuy
I wanted to use my iTunes I have money and I redeemed my iTunes I don’t want to use my Paypal or my card @pure fractal
You should get option to use iTunes after you click on purchase, @tardy ocean.
Then no idea i am not an IOS user.
Maybe you will have to tap on it to see next option. I am not sure, @tardy ocean.
Tired it says are you sure u want to purchase it’s cancel and says if I use it I won’t be able to get refund
@hexed owl No. All players have equal favor in game. Safe zones are totally random. I've been purchasing RP pass since season 2 and I still run after safezone most of the time
Check in game
@fickle bough You have to knock and kill all enemies with same weapon. Can't knock with one and kill with another weapon
@night cloak 18 March
It's there on the royale pass screen
Doesnt matter whit whitch wep ypu knocked himit matters what wep you used to finish off
But when I saw the weeks it shows till week 18
@rose thicket That is changed after this season. Now kill counts if you knock and kill with same weapon
Ye nop
If you buy royal pass do u have to buy again next season
@normal fulcrum sicko, luckily I did some of my achievements in solo
@tardy ocean nope
@tardy ocean Not compulsory. It's totally up to you
They give you enough UC this entire season to redeem the next one @tardy ocean
@tardy ocean You have to buy next season again. But decision of buying is on you
Uc
@tardy ocean yes you'll have to get it next season by the UC you earn in this season
Okay
@night cloak You get a big spread of players in any game. There are so few conqueror players that if they only matched with each other they'd never have a game (and they'd just make a new account and play in Bronze V again). The ranking system takes into account how you survive compared to the people in your plane.
It's rough if you get killed in the first 30 seconds by a pro player, but it will only happen once in a blue moon. The next game everyone will be in silver.
Check urself @pure fractal
@pure fractal so how do we earn the uc
so my friend who stays in usa played with me a few times... first two times he got this error message and after a while it was unbanned but after that it happened again and they are saying they cannot unban. what is the issue?
I never earn that for free
On some levels of the pass you can get 30 uc.
@fervent grail what level is that
@tardy ocean Not sure I’ll have to check.
Okay
@wise musk Your friend could be playing on an unreliable network. He should try switching to a different one
@tardy ocean Sorry there’s no free uc, I got mixed up a little.
@tardy ocean if you have coin in iTunes then it should use the iTunes money first before it will use your PayPal or credit/debt card
What is that, @wise musk? Google support? Or the in-game customer support?
@lime juniper pls tell me when will the season 5 pass end?
Please refer to FAQ 3.3 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
This guy hacks and sells accounts. He tutors other people to hack for money. He has several accounts in conqueror tier. And then developer's say the game's anti-hack system is quite upgraded...
@sharp onyx If you have that cheaters username, share that username with everyone and ask them to report him in game. More reports means earlier ban.
How can we possibly finish the season 5 royal pass in just 8 weeks???
@normal fulcrum I haven't seen this guy in game. I just came across his insta account. If anyone can see his username from the videos then please do share
Also, this account promotes cheating and shared the previous guy's video (probably paid promotion). He even has 67k followers. I request everyone to please stop following these scumbags and play fairly
@lime juniper ingame support I guess...
"I guess", @wise musk? Can you please get it confirmed?
@wise musk broksie aren't you unbanned yet?
ok, I will confirm it
It says "unlocks on 2019/02/09"
Hello there is anyone from pubg officials
What is the problem ? @forest palm
Im created a website which allows players to come together & play matches & win some reward
There is any concern person from official can authorise to do that
I'm sorry, we cannot authorize a site, unless it was made by the officials or someone with high authority @forest palm
So what level in Royale pass the free one when do we earn uc from that
@elfin zodiac ohk but if someone need custome server for matches ?? Possible
I dont think the free one gives UC @tardy ocean
Okay
There are custom rooms for that @forest palm
Can officials give me a room card for a month
Not unless you are a content creator @forest palm
Is it just me or everyone is having matchmaking issues?
What kind of matchmaking issues ? @lilac juniper
Searching for over minutes
Mode ?
I playing with my friends
And we also restarted
Squad, erangle
Tried sanhok
Same issue never match
It's not an issue, it's that not alot of people are playing at that moment
I'm guessing fpp ?
How is it not working ? @wide kindle
Did you have a room card ?
I doubt you had 1 on each, but can you show proof that you have one
Tpp or fpp ? @lilac juniper
@elfin zodiac tpp
Server ?
Might just be during that time, keep waiting or play at a later time
And i just got disconnected from server
Whats up whit the servers cant see my profile cant connect nutn
I think your server is down
Server down
The Asian server is known to have issues, all you can do is wait
Im on a eu server
Need pubgm India server link
pls help me i cant do matchmaking i am in asia
Servers are down i guess
Asian server down?
Not only asia
Pubg server is down , asia server also down
disconnected from server
You cant even login to the game
Ok @lilac juniper the server just went down, that's why
@elfin zodiac ok
Lol
Yep. More issues, yayyyy!!
@elfin zodiac when can we play then ?
Help
why did it went down when can we play?
Ol thank you
Does asia server down??
@night cloak we don’t know. Please everyone stay patient. Tencent will fix this as soon as possible.
When is the servers coming back?
Uh? Keep getting this?
I was gonna ask for help here but I see looks like thousands having the same
Has everyone’s pubg crashed
@night cloak servers are down. Please stay patient.
I dont know what to do now
Keep calm guys
@night cloak Same here
Aight ok
I cant
Cant play
Ping banned in asia
Today it has
I need to play
Can't play
Oh sorry, should have checked before sending. Thank you anyway. 😀
Rip pubg
Please avoid going off-topic. You can have unrelated conversations in #chat.
2019
How do I fix that?
😱
Sever crashed
Everyone the game has gone down please be patient
server down
@carmine ibex
what the hell
@robust thunder don’t spam
What is happening?
Asia Server Down??
Sorry
@bitter iris Ues I guess
@winged moat all server
What's happening to pubg
I am just mad
I don't have anything else to do. What do I do now?
@winged moat krjp too
If we have already explained this to you, please move to #pubg-mobile or #chat
All servers down
all servers down at once, that's odd O_o
@next shoal Why not make an announcement so the channel isn’t spammed?
Keep calm and don't spam
Nospam
@blazing ledge server down
Is this only in india
Server had gone down be patient please
No
Or other place too
General problem guys be patient !
@radiant sand no all servers
Me and my whole squad got kicked from the game and we're getting this issue
Me from Indonesia has been Disconnected
Server down or what it says disconnected from server
@earnest notch ty
Servers are down
@radiant sandnp
The channel shouldn’t be spammed. You can clearly see everyone is having the same issue.
Yo
I was kicked from the game
Server down?
Pause chat maybe?
This is why servers should always have back up servers
WTF
I cant login why
Says disconnected from server
@next shoal pause chat
Pause the chat
Why game showing dc from server
Servers are down guys
Yes server down. Please read chat above you guys before asking same question
Guys servers are down
too many hackers at once, no wonder the servers crashed 🤣
@exotic bluff i seee it
We did not have any announcement of it
@haughty cypress Lol 😆
Lol i thought m alone facing this
any reason for it?
Everyone, stop spamming, servers are legit down guys
General Problem guts
Why servers down why cabt we play?
are mobile players facing the same
Ya @winged moat
Im having the same problem
@winged moat yes
Gg
Server down
why are the servers down
Was trying to enter training room .. but i cant
any updates are releasing?
Please stop spamming guys
server down!!1
Chat alive for a reason only but its alive
@modern gale fix it
Be patient guys
Then i got that message
@modern gale ni cant login for some reason
Why sercer down?
gg server down
All servers down, just be patient
Fat RIP to rank points
Is server down?
Server down?
I cant login
Everyone please move to #chat everybody is having the same problem. Stay patient
Playa different game
When will work?
@modern gale what happend tho
Why server down?
Wait some time guys who came just now
Ok guys, if y’all continue to talk about this, I’m gonna have to start muting some of you. This channel is not for chatting. We all have the same issue. Now please move to #pubg-mobile
@modern gale Please stop this channel temporary from having texts sent as everyone has same questions and are spamming now 🤦🏻♂️
Is there a update?
Servers dead or what?
geeting error disconnected
Im getting the same error
What is happen
PUBG M has crashed Guys Just Chill
@fervent grottoyeah same here
Please tell if there is any update😔
** servers are down. Please stay patient. **
Wait some time guys who came just now
Why server is offline?
@next shoal does this mean that there is a problem or does this lean there is a update?
Oh okay xd
Guys Chill
Potato
Keep calm and carry on
@next shoal alrighty thanks
@steel pasture we don’t know at the moment. Stay patient and we’ll all find out.
Server ded
Disconnected from server
Talked to community team now, they will check.
Okay thx
PUBG M Crashed Please Be PAtient
@next shoalhello sir
Severs down ?
Rip server
Server not working
** servers are down. Please stay patient. **
Thanks Moderators
Lmao
@modern gale
Is it safe to have different versions in one phone with different ids ????
Saaame
🤣I repaired my client
Thx @modern gale ❤
This happened couple days ago game will be back up soon
@zenith lightyup
Rip
Right in the moment, when I have a little bit of freethe time... xd
What is this
.??
PUBG M got global Ban ?
Wait some time guys who came just now
Calm down guys servers will be back up soon
@shadow sluice same lmao just had enough time to play a classic
RIP server
Server down
** servers are down. Please stay patient. **
Server down.. Is there any new update coming?
@modern gale
Oh never mind sorry @next shoal didnt saw the chat
Tournament at 8 and server RIP
are emulator servers down too??
@minor sapphire
Its not clash of clan.. lol
@night cloak yes.
Emulators no
Calm down guys servers will be back up soon
Maybe for that server down... @torpid zenith
@minor sapphire noooo...
They are currently checking now, please be patient.
This channel has been locked down due to heavy traffic and spam.
Maybe any info on what happened?
Community team will announce later. @radiant pilot
Lmaoo..i have uninstall the game twice
Do not talk here. @torpid tide
@modern gale man I need your help
What's your question? @night cloak
Already, that issue has been resolved. @night cloak
One of the devs prolly thought it was funny to tear away some days off the calendar up to april 1st
Any Official News On Update?
Did they fix the servers yet?
Yes @night cloak
Hi
Servers weren’t down for 10 minutes. Tencent did a good job fixing it for y’all.
Just server error or any maintenance?
@mental dove we’re not sure yet. There will most likely be an announcement later.
@modern gale look on privet bro
I cant post anything in the pubgm chat help
@mental dove a spy from fortnite devs planted a bomb in pubgm server room and it went off
Thanks for your response mods ✌
I cant post anything in the pubgm chat help
@haughty cypress lol 🤣
@pastel marsh the chat is currently closed due to excessive traffic and spam
By who?
When the update come?
The admins.
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
Who spammed?
Literally everyone.
Oh
ZA WARUDO
Nein
No one can explain why my account while doing top up my uc is not log login to my account
Das ist kein korrektes deutsch kameraden
English only please.
@nocturne roost i know why
Can u tell me
I cannot chat I'm the General chat
It dosent work
Please avoid going off-topic. You can have unrelated conversations in #chat.
@next shoal i have o friend Who take ban for no reason, i need your help bro
Can anyone enlighten me with the Clan Mission Longest Kills?
How does this mission work actually?
@night cloak in game? Or on this server?
@next shoal in game
@night cloak we cant really help with that. We aren’t in charge of that. Typically bans are irreversible. And they’re never wrong with only one known exception. Somehow your friend violated tencent’s terms and conditions, thereby resulting in a ban. Your best bet is to email them to ask exactly what that was so he won’t do it again.
@next shoal can u help me?
no response?
@nocturne roost please send a screenshot of where your game gets hung.
@hoary plaza I’m working on it. One second please.
okay thanks
@next shoal i use file-cleim and i don, t get any replay
@next shoal oke wait
Can we unlink our FB account from our PUBGM account?
@night cloak email them here: PUBGMOBILE_CS@tencentgames.com
@mossy kelp the servers went down temporarily. They are back up now.
@next shoal he did not use cheats or els...
@next shoal ok i try but i dont get any replay what i have to do
@night cloak I’m sure. That doesn’t mean he didn’t do something that violated their terms and conditions. We on the discord server just can’t find out exactly what he did for you.
@next shoal ok bro thx for help..
@next shoal
At the final loading of the entry to see the character of me and the application directly out
@next shoal When Will Iran released from the filters؟
@nocturne roost is this loading to a game? Or to the main screen?
@mossy kelp filters?
@next shoal yes
@next shoal main screen
@next shoal ok!
@modern gale hm yea very informative message, they just rebooted the servers, and as to the reason why they crashed?
@radiant pilot we don’t know yet. We will let y’all know when we know.
thanks, at least the PC version did a better job at informing the community, hoping you will do the same
@next shoal
@next shoal please try to give mee explanation
@@next shoal I'm resigning my divice
fast update pleaseeeee...
@hoary plaza hello,
So ,once you get a sniper kill over 100mtrs it gets added .
So if you get a sniper kill of 100mt first and then a 200mt one ,your whole mission points will be 300mts.
@next shoal But the last one I used on that device
Server is not working properly😤😤, ping sucks
I mean irans 's connection limits We must turn on a vpn or dns changer to connect @next shoal
@hoary plaza Your longest kill is counted not the combination
@nocturne roost well m8, your problem may be your device. It doesn’t exactly have the greatest specs. I’d try hard-booting your phone in any way possible, or at least restart your phone.
no combination gets counted
No
@mossy kelp PUBG Is blocked by the government in Iran. I suppose you need a proxy server or a VPN to play on a server.
It doesn't , that's wrong info
Lol why should i? I've done that clan mission a lot of times and only the longest kill counts
Not any combination
Crew mission ? 🙄
The maximum render in the game is 400mt or such. You can sit and wonder how your clan mate got a kill 1000mt and 900mt away @night cloak
@next shoal Okay thank you, I've been waiting to go back to play
You can test it yourself in game.
@vital sluiceLmao you just gotta knock out a bot and run away with a vehicle
people get 4k+ meters kills
so you tryna say people kills enemy rendering 4k + meters?
lol
😂 funny
Shooting through the half map lmao
Just exit the vehicle after you get the desired distance
@vital sluice I mean irans 's connection limits We must turn on a vpn or dns changer to connect
I used this for clan mission aswell as RP
try to run 4k meters or drive after knocking a bot
Please avoid going off-topic. You can have unrelated conversations in #chat.
Let's not have conversations here please
Let's not spread wrong information here please
lol
Someone test it out then :p
After all Logan is the moderator...
(That means, he knows.)
Trust me, I've done all those 200m 300m kill rp missions using this trick
You seriously can't get a kill 1000mt away
lmao xDDD
The next time i get that mission I'll surely show you proof
In clan
I never get long distance kills, and yet I reached a lot of meters.
It's not that my AR with 4x knows hwo to go through all
You probably knocked someone while in a vehicle and didn't finish
I dont use vehicles
Anyways this is off-topic.
Idk then
Mine don't add up maybe you guys are special
hax
is there a computer emulator??
Yea
Hello, @uneven briar!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
Tencent gaming buddy
Who is opening an account from Ben? @vital sluice
Ban @mossy kelp? What do you mean?
what do i do when having the emulator role
@next shoalI've done this before but I still can't get in, but I'm trying again
You can join emulator chat in #emulator-chat also ask players to play in #505322285482115073 and ask about help related to emulator in #emulator-support , @uneven briar.
@winter hill did you try restarting?
yes
@livid sinewactually thats a bug. The smoke is nit rendering on your device in that particular match
Happens sometimes
#emulator-chat
cant find any emulator chat. Feelsweirdman
with level 70
Hello, @keen gale!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
Thankyou sir @night cloak
You're welcome.
@livid sinew can u explain? You cannot use it or you cant see it?
A question
apex legend ??
We just got matched in an emu lobby while all of us were on mobile can anyone explain this ?
@jolly charm @jaunty tree
@tidal warren
How do you know they are on Emulators? Maybe they were using mobile devices for that match? @solar brook
@placid musk Kron10 is a india live streamer on YT, and this ss was took from his live stream and he plays on emulator.
Yes @elfin zodiac
It wouldn't have randomly connected you to an emu lobby if that wasnt the case
Maybe the streamer was doing a mobile game during that time
@elfin zodiactheres a new bug where u get matched with emu players for no reason
I doubt that but I havnt got it yet
I did twice
@elfin zodiac It clearly shows in his live stream that kron10 was on emulator, you can even see his mouse cursor
Yes kron10 emu player
It’s possible that those players were using Emulators that were not detected by the game as Emulators, so they got into a mobile queue, not you getting into an emulator queue? @solar brook
I got a guy bypassing yesterday but that's all
I got into the top 10 until he killed me with a kar98 headshot
@placid musk They all use pubg mobile tencent gaming buddy
@placid muski can explain the difference
(Squads but I was the last one alive)
U can try it if u have emu friend
Try matchmaking without him
It will be faster
But if u cancel and invite emu player then it will take time for match making
Huh
Then it’s likely a bug, as Levi mentioned.
I go against high tier clans so I wouldnt be surprised if I faced quite a few this month
I got matched with emu players twice
I might have been with them before but i never realized it
Are you sure he's not playing custom games ? @solar brook
@vital sluice It was a classic ranked match
ok
@lime juniper
Yes?
Nobody is suspended for no reason.
Please refer to FAQ 2.9 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Please read this channel's pinned messages for further information, @night cloak:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Ty
You are welcome.
Here's a question, why is the last player name not shown ?
Breh
@earnest sinew u didn't ask a question!
Any One Here to Help Me
My phone is better to be supported in next update Honor 8X 
Dude i have 25mbps connection and even in pubg pc i my ping stays stable
@night cloak nope im only playing pubgm
Make sure you have choosed the right server
They are aware of that issue @cinder quarry and working on it. Hopefully will be proper with future updates.
Are they aware of Lag aswell?
They did conduct a survey, yes they are.
Yeah some lags i noticed today morning
You can always report issue in-game through the customer service.
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Is there a way to check supported devices?
You can find a list if you google @stiff cloud.
#481198147478224896 1.2 will let you know the basic requirements.
iPhone 5S, iPad mini 2, iPad Air, Android 5 with 2GB of RAM
Mine is Android 8.1 with 4gb ram and Hisilicon Kirin 710 processor which is probably enough to run smoothly but I see no Ultra or Extreme FPS option :3
My fps is locked on 40 or something
We can’t do anything about that. If you don’t care about your account you can modify the config files to unlock other options.
"We can't" You can't but Developers can fix this issue
Nobody from Tencent talks here. So there’s that. You don’t know what your device can handle anyway, since you haven’t had better frame rates.
It’s not like it’s a flagship.
Well I know someone who has weaker phone than mine but has Option in game for Ultra FPS which is unfair
Upgrade your device, modify the Config files, or wait for the option to be unlocked.
My device works fine
Just tired of waiting, they supposed to be supporting popular devices first
But I see no phones from Huawei or Honor supported
If you want flagship performance, get flagship tier devices. 🤷♂️
Requirements says otherwise
What letter
How do I get good graphics without phone heating and lag?
Set FPS to "High" This will reduce heating but game won't run smooth
Can I trust those third party apps
Unfortunately not
Support does not mean it'll run at Max settings. It means it'll run.
Support in PubG means Ultra and Extreme FPS but if I unlocked it myself it will heat faster because not supported
So no gonna help me lmao 😆
Guys, there is a problem that makes the chat in pubg really unnerving. Many italian legit words are censored. Like “non” which means “not” or “studio” which means office or “mi” which means “to me”. This is really frustrating. Why do you not implement a switch that lets everyone choose if he wants to hae a censored version of the chat or not, if it’s not possible to parse all the languages? I believe that if you speak a foreign language, many of its words or parts of them are offensive words in english. But this is crazy! Sometimes is really really frustrating. Because you cannot communicate. Non-english languages speakers Do you have the same problems??
^
@stiff cloud Kirin 710 is a med range 12 nm cpu with mali G51 GPU...the can unlock the options you mentioned but it'll effect your device , that's why they don't
@rain valve graphics set to smooth (which by the way what most pro players do) , and fps to medium ... but still it depends on your device
@waxen dew well, i don't know what that symbol is, it's a special character, find it somewhere and copy paste.
lmao
I was having high pings every match I played after the network issue is this happening with everyone right now cause this is the first time happening to me.
So it's been 3 maybe 4 weeks since I was falsely banned and no answer and also if they ban two of my accounts but not the third what the heck was I banned for
All bans are official and for a reason @night cloak the anti cheat doesnt mess up
Then explain two accounts banned but not the third @elfin zodiac
It doesnt always ban immediately @night cloak
It's been over a month they banned 2 accounts immediately lol so ur reasons are bull
All I gotta say is they were banned for a reason, those reasons are between you and them, we cannot do anything about it here, if you think they were falsely banned press file claim @night cloak
I did
But I'm frustrated about the 500 dollars uc and ingame stuff still on the account
Well whatever you did made that happen, so it's all on you
I've got 125 people to vouch that my phone is clean and I don't cheat
I have 250 000 witnesses that say I live on the Moon.
I'm one of them
Me too
Is this the place I can report the bug I found
Hello, @azure crest!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Cause the gyroscope's not working after the new update...its seriously hitting my ranking
Its been laggy for like 1 week already. Same internet same device I assume servers are facing some issues, am I right?
@orchid oyster prolly, they gave out some kind of a compensation per message, like some silver coins and coupon scraps because of the server issues
I mean I got disconnected from the server in the last zone
@azure crest contact customer service and ask them
Thank you sir/madam/boi/idk
@azure crest which new update?
@pseudo bolt he meant 0.10.5 i guess. the current version
How to I get permission to request songs in music chat?
Didnt fixed normally it..