#questions

1 messages · Page 339 of 1

serene steppe
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Makes no sense

night cloak
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I play same server

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And i use 4g

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You're getting higher frames than normal players do, that's clearly gaining an advantage over other players, which is a violation of the ToS, @serene steppe.

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It also modifies the game's files, which is also a violation of the ToS.

normal fulcrum
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@night cloak Try changing your connection

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@night cloak If that doesn't work. Please check if someother app is using internet while you play game. Try turning of background sync

night cloak
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I've background data restricted

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Maybe it's because of rough weather

normal fulcrum
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@night cloak Have you turned on data restriction for PUBG?

night cloak
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Not pubg lol

normal fulcrum
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Try turning on unrestricted data usage for pubg mobile

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If still doesn't work, you need to contact your isp ask them to improve connection

night cloak
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Lol and they will certainly do it😂

tardy ocean
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What rewards do we get for winning matches in acrade mode

empty wyvern
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Hi why is it I use same language feature (Great Britain) which should be english ppl but no I get some Albanians where there’s only vacuuming in the background or ppl talking or they just leave the game so retarded...

tardy ocean
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Dude every you can chose what sever u any to play on

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@empty wyvern

empty wyvern
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Yea but still I use match by language feature

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So it should put me with ppl who speak English...

serene steppe
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@night cloak but better phones get better FPS too

kind otter
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Yeah really, people with better devices have an advantage, people with triggers have an advantage. Should we ban them too?

night cloak
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Uh, no.

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Outdated phones tend to deteriorate as time passes.

kind otter
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You know who else has an advantage? Hackers. And they run rampant in this game. But let's ban the gfx users, makes sense

haughty cypress
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I can understand if their anti cheat sucks balls but they arent even banning suspicious stats on leaderboards lul

kind otter
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It's a joke @haughty cypress

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But the mods here have no power over in game issues, so I have no beef with them. Just need to vent sometimes

unique steeple
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There are hackers Livestreaming on youtube

normal fulcrum
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@haughty cypress What I think is that even if they ban them, their stats are shared online and there's no way to remove their stats off leaderboard. That's what I think

half kayak
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These hackers live streaming is a loop video, theyvee all been banned.

unique steeple
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He's not

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Banned *

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His whole clan is cheating

red moth
half kayak
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I will make sure to send this to the team, thanks.

red moth
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can any one help me

unique steeple
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@half kayaknp

cinder lance
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Y i m getting this?

half kayak
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@red moth no you cant, and your probablye giving your details to friends or something.

unique steeple
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Another one

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He killed me today

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From like a mile away

red moth
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A Indian scammer connected his gmail on my facebook linked pubg account and i didn't had my gmail connected but now he irritates me by logged in with another device.

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@half kayak Any methods that i can remove it

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this account has my original gmail account purchase record from the very begging of the game

half kayak
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@red moth unfortunetly, no.

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@red moth change the password.

proper dirge
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@red moth

red moth
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@proper dirge yes can you help

paper island
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I have a complaint

timid flower
stark siren
paper island
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@stark siren Me 2

proper dirge
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@stark siren That happens

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Currently there is no answer to that situation

stark siren
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Can you like check if that's a misunderstanding

proper dirge
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@timid flower There are probably a lot of people online

stark siren
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And for 2 months.... 😢

bronze yarrow
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@stark siren Sorry man we aren't the devs and can't deal with bans and such
The only thing we can suggest is that to contact the in-game support as they're the only ones who can help at this point

proper dirge
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@bronze yarrow And the in game devs don't even give correct responses

stark siren
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I did with the email and ingame support too but they don't even reply and then even asks how much I liked their support

bronze yarrow
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Well can't do anything even if I wanted to dude

proper dirge
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@stark siren Same

night cloak
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Best graphic ??? Smooth+Extreme or HDR+Extreme

fleet turtle
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I have noticed that the game gives me jerks when the message comes out; the zone will be reduced by one minute, or when the message that the bomb zone has started appears. Anyone else with this problem?

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Sorry fornmy english

proper dirge
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@fleet turtle What do you mean jerks?

limber haven
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Pretty sure he meant lag spikes or freeze

fleet turtle
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@proper dirge screenshot, lag, screen lock

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@limber haven yeah thanks

normal fulcrum
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@red moth Stranger connected his gmail account to your pubg account?

proper dirge
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@normal fulcrum Long story short

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He gave his account info to someone they hacked him, have him his account back, but logged in on the strangers account

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@normal fulcrum We are trying to work it out through Google

normal fulcrum
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@proper dirge What I'm wondering is that to link an account, someone has to open already linked account. If his account is linked with fb or twittee before, that account is compromised already. So 1st step is to change password and revoke all other access that account/s. Or doing anything will be useless

proper dirge
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@normal fulcrum The hacker got into his Facebook account and changed his username and password, then gave his account back

normal fulcrum
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Lol. Pity

haughty cypress
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oof

proper dirge
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@normal fulcrum Then the hacker linked his account to Google

normal fulcrum
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Anyways. I came to thanks the guys who helped me solving gun shot issue. I don't remember his name but turning off aim assist worked

proper dirge
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Which doesn't make any sense because you can't change a linked account to another base

normal fulcrum
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@proper dirge That is why I've already linked 2 accounts to my pubg. And all my primary accounts have 2 steps verification and need otp via sms. No worries of getting hacked.

proper dirge
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@normal fulcrum Dang, I just have my account linked

blissful leaf
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Vikendi lags so much will Pubg te@m fix that?

proper dirge
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Here's a lesson for everyone, dont give out email usernames or passwords

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For anything

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@blissful leaf They are probably trying to fix all lag

blissful leaf
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I mean fps drops....

normal fulcrum
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@blissful leaf Only Vikendi?

proper dirge
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It depends on the server

blissful leaf
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@normal fulcrum yes

normal fulcrum
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@blissful leaf Where do you reside and which server you play on?

blissful leaf
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Europe Server from Greece

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I do not have connection problems i have fps drops On vikendi

normal fulcrum
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@blissful leaf Sometimes it just lags if fails to render on time. Happens with me sometimes. Fps drop also happens because of hardware

blissful leaf
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First of all Pubg mobile suggested on me Smooth graphics
All maps doesn't lag on smooth now Balanced graphics lags everywhere on vikendi xiaomi mi a1

normal fulcrum
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@blissful leaf Have you tried lowering your in game graphics?

proper dirge
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@blissful leaf Just turn it to the lowest graphics

normal fulcrum
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@blissful leaf For me everything other than realistic have render issue and fps drops. Not sure why

proper dirge
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I turn on the auto function

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The game has a bunch of problems with it, from graphics to the hack detector system

normal fulcrum
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@blissful leaf Try lower your graphics and/or turn on force gpu rendering in developer options

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@proper dirge Every game has hacks and mods. This is not the 1st game with such issue.

proper dirge
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I think they rushed the games release

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Gtg

normal fulcrum
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@lime juniper What if pubg makes an alternate server on which all hackers and cheaters will be redirected? Just like mini milita, coc and all other games have. This can help a lot.

woven magnet
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like blacklisting a cheater that a anti-cheat detected with no pop up after blacklisted

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that would be a good idea

willow dune
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A player cant be blacklisted or even listed

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The cheats in mini militia and pubg are different

blissful leaf
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@normal fulcrum what exactly Force GPU rendering doing?

normal fulcrum
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@willow dune I know. But what they can do is add a property to game file which let the server detect if the game is genuine or altered while the game is launched and make 1st connection with servers. Just like WhatsApp determines if phone is rooted or not while sending a mail from in-app. Via data files stored in device

elfin zodiac
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@normal fulcrum they kinda do have that already

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"This version is cracked" please install from the play store or app store

normal fulcrum
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@blissful leaf Enabling this preference in developer options offloads task of rendering window components like buttons, text and complex 2d graphics calculations to GPU. This often results in much faster UI rendering including animations. On one side you will definitely achieve better frame rate (and hence smooth experience) throughout system, but you may end up using more battery. On certain devices, GPU consumes more power the CPU, hence you may observe 5-15% lower battery life with option enabled.

I would recommend having this option enabled on devices with weaker CPUs e.g. You should seldom need to enable this on dual-core 1.4ghz ARM CPU.

Offloading UI rendering to GPU has obvious benefits so that CPU can work on other important tasks like database IO, data manipulation, layout calculations and responding to other user inputs.

willow dune
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Thats when u get the message ""data has been changed you have been disconnected

elfin zodiac
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Or that^

normal fulcrum
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@elfin zodiac Oohh. Didn't thought about that.

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@blissful leaf In short, if you turn on gpu rendering, workload will be devided between cpu and gpu evenly.

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@blissful leaf I usually turn on 3 settings. Force gpu rendering, force 4xMSAA and Disable HW overlays. It helps on almost every game to make it smoother. But it consumes battery a lot faster than usual. And may heat your device more than usual.

night cloak
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guys i have a problem when i open pubg in my phone, game loads... why??????

normal fulcrum
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@night cloak Pardon??

night cloak
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Look I open pubg, then game loads. WHY?

normal fulcrum
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Please elaborate @night cloak

night cloak
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I mean why does game load when I click on the icon in my phone?

haughty cypress
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oof troll

night cloak
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No for real

normal fulcrum
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@willow dune Can I use ".topic"?? Am I qualified?

willow dune
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Oof.coz the application is loading(connection to the server setting up the user gui etc)

night cloak
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@willow dune ohhhhh i thought i had a problem,, thnx ❤

willow dune
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@normal fulcrum no u cant use ...only .invite can be used

normal fulcrum
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@willow dune Ok bro.

turbid python
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Fix glitch n lag

night cloak
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Hello i found a hack .he is live

storm flumeBOT
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Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

turbid python
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Flying vehicles

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My game is lagging so much

willow dune
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@night cloak this is a loop video streamed a long time ago the player has already been banned

night cloak
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Realy ok sorry

timid flower
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@proper dirge if there are lot of people then match should start easily within 10 seconds

mortal ermine
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Guys i have a suggestion cuz these days there is too much aimbot hacker
Could the developer ban their ip and account instead of just banning that account
Cuz i feel like this games is like a hacker paradise and they wont stop

willow dune
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@mortal ermine ip isnt fixed it changes everytime when one connects to internet......unless the person bought static ip!

dim wyvern
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Dude, PUBG Mobile you guys are killing it with the event mode zombies!

red moth
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@proper dirgegoogle also declined it

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They sayed contact to game developer

normal fulcrum
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@mortal ermine Usually cheaters use vpn. This is why Tancent are banning vpn.

scarlet ember
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when u will release update 0.11?

night cloak
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@scarlet ember Nobody knows until it's out.

jovial cedar
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@normal fulcrum The hackers already have an alternate server where they test the hacks.

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@mortal ermine They can’t ban the premium hacks because they gave out the game files in the beta and game.

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They literally handed the hackers all of the game files in the app.

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The best thing Bluehole can do is to get away from Tencent. There are very good reasons the Chinese government will not approve their new games. Tencent is a Chinese company having major issues with the Chinese government.

grand hare
proper dirge
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@timid flower It also depends on how busy the server is

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Matchmaking time varies

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@grand hare Maybe your teammate left

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If not, maybe you set it to be yourself only

vital sluice
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Could be because there weren't enough players joining up solo @grand hare. Or you might have accidentally turned off the automatching. Another reason could be that your teammate left before you know.

jovial cedar
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@timid flower 30 million people play the game every day and people cannot match. 😂. I know the feeling. When you become a good, high ranked player the game will not match you.

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🤷

alpine cosmos
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How do I report someone outside the game?
Cuz I just turned off my laptop.
Tag me when u reply

night cloak
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Я наркоман

cosmic gazelle
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Using VPN can Ban yoir account or it's safe to use?

dusk forge
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I used to play the game with VPN before it was even officially released lol

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I tried to play with VPN a few days ago, didn't work for me

wispy matrix
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@cosmic gazelle pubgm doesnt work with vpn

dusk forge
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Yeah it doesn't anymore, but used to

wispy matrix
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yep, i once tried it to get compensation uc

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but now it doesnt work anymore

cerulean hazel
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I hve problem

wispy matrix
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@cerulean hazel what problem are you facing?

cerulean hazel
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My ping is good but game is lag

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😟 😟

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😭 😭

wispy matrix
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which device r u using?

cerulean hazel
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Android

dusk forge
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My ping is usually bad but no lag lmao

wispy matrix
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device model i mean @cerulean hazel

cerulean hazel
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@wispy matrix vivo

dusk forge
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Be specific lol

wispy matrix
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rip complete model buddy

cerulean hazel
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Vivo y53 ( vivo 1606)

dusk forge
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2 gb ram?

cerulean hazel
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Yup

dusk forge
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Hmm i wonder

wispy matrix
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your phone is below minimum spec req.

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atleast 3gb ram is recommended for smooth gaming

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though it doesnt work smooth even in 3gb ram phones.

cerulean hazel
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Earlier pubg work without lag

dusk forge
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You should be happy it even works

wispy matrix
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i am having 3gb ram in my phone, but it still lags a lot even at lowest gfx

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@cerulean hazel u have pc or lappy?

dusk forge
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Well new update means new features which means they need better specs

wispy matrix
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exactly

cerulean hazel
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@wispy matrix nothing

dusk forge
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Better play it on low graphics then

cerulean hazel
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@dusk forge ook

wispy matrix
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u gotta change ur device, only option @cerulean hazel

dusk forge
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Use gfx tool or smth

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If that works

wispy matrix
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@dusk forge even at lpwest gfx it wont run smoooth

cerulean hazel
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@dusk forge i m play in smooth medium

dusk forge
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Yeah ik, atleast it will work tho

wispy matrix
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gfx tool=ban

cerulean hazel
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Ok

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Let me see

dusk forge
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They started banning people for it geez

wispy matrix
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yea, a lot of

dusk forge
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Well just invest in a good device and use it for years rather then going for a low spec pleb phone

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My 3 y/o device plays Pubg smoothly atleast

hoary mirage
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I have a friend who was recently banned for 3650 days. The messaging in game and automated support messages all say that third party applications are illegal etc, but i know for a fact that he does not have any third party cheating software. He plays a lot. He was a conquerer in squads Season 5 and bought royal pass for 3 seasons. My theory is that he was reported by enough scrubs that got squad wiped that the automated PUBGM system just figured he was cheating.

We've tried contacting support but they have not really looked into his case to any substantial degree. He has spent real money to support the developers, is an active part of the social community on discord and (again) does NOT cheat. Any advice on how to escalate the conversation if support does not take a deeper look?

jovial cedar
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You were using cheating software.

wispy matrix
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yea, nice and clear

dusk forge
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3650 days lmao, 10 yrs

hoary mirage
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thanks for reading the post

jovial cedar
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‘I have a friend’

hoary mirage
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lol definitely wasnt me

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ill log on right now and whop your ass

dusk forge
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Who didn't cheat

jovial cedar
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^

dusk forge
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You better do

wispy matrix
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completely fake looking message lol

jovial cedar
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I think it is a copy pasta message

dusk forge
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Yea

hoary mirage
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dude....im asking for support not trying to start an argument with some kids

wispy matrix
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yea, pasta message

hoary mirage
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if you have nothing helpful to say then move on

dusk forge
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Lmao

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Why should we

jovial cedar
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We are here for support to support each other

wispy matrix
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@hoary mirage this is not right place to seek help for bans, this server has only mods. not devs of tencent

jovial cedar
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Yeah, you don’t get any real support here. Nobody here is paid so you get what you paid for

hoary mirage
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why is this not the right place? im not asking for dev support

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im reaching out incase someone else has had this happen and maybe they can point me to the right direction

wispy matrix
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only devs can unban u

jovial cedar
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Tell ‘your friend’ not to use hacks or cheating software

wispy matrix
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yep

hoary mirage
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dude lol move on

wispy matrix
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all u can do is file claim to be short and clear

hoary mirage
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okay thank you for the first piece of support advice that is not inherently biased

jovial cedar
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I would love for them to fix matchmaking but that is not an option. It requires work and they need to make new crates.

hoary mirage
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thanks for reading my original message

dusk forge
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If you didn't have a massive yt channel which promoted pubg content, then forget about getting un banned and you gotta move on

wispy matrix
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requiscat in pace my fren

hoary mirage
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i was told asking here would be incredibly uselss

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and they were not wrong

dusk forge
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He even has a Lotta friends who recommended him that

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Which hacking software discord server are you a part of?

wispy matrix
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they might be the same friends of his who used cheat

twilit scroll
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i need help

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i want to change my name, but i dont have it currently i couldn't able to change my name with using our clan tags, can someone help me out through this situation?

wispy matrix
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@twilit scroll u have to purchase rename card from shop

fringe atlas
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Yep

wispy matrix
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only option

twilit scroll
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i dont have money to purchase those stuff

fringe atlas
#

Did you never get any rename card?

twilit scroll
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have used them already before

fringe atlas
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Then that's the only option

wispy matrix
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u cant rename without a rename card

fringe atlas
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Buy it

twilit scroll
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dont have money,

fringe atlas
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Then you can't

wispy matrix
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then dont change ur name

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lmao

twilit scroll
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can i contact the support through ingame to change my name procedure?

fringe atlas
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Lol

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They won't

wispy matrix
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it doesnt work like that

fringe atlas
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Trust me they don't

twilit scroll
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have you ever tried?

fringe atlas
#

I mean like why should they?

wispy matrix
#

there is rename card for that problem already.

fringe atlas
#

There's a method for it you have to buy it

twilit scroll
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because i will tell them i miss use the rename card as unknown

fringe atlas
#

It's like asking them to give you free RP

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Well then give it a try but I guarantee you it won't work

twilit scroll
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no actually i am not asking free RP

fringe atlas
#

Ik 🤦

twilit scroll
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can anyone gift me that rename card

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?

formal anchor
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Why does my room lag so bad ?
Everyone in my room lags while i spectate

fringe atlas
#

Rule number 7 you can't ask for anyone to gift you something in-game @twilit scroll

formal anchor
#

Why does my room lag so bad ?
Everyone in my room lags while i spectate
Can anyone help me ?

scenic river
#

15 day not respone from admin PUBG

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F*ck this game!

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Bad game

placid current
#

Hey, Ive been trying to grind achievements so I could get the overachiever title. I have an issue with the melee kills achievement. The kill count wont go up even tho I knock and kill people with a pan. Idk whats the problem since I was able to finish the “kill 3 enemies with a pan” rp mission. my melee kill achievement has been stuck at 28 for the past month even tho im getting some melee kills

night cloak
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@placid current Most likely a visual bug. Tap on the "client repair" can be found on login screen.

placid current
#

ok

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thanks

night cloak
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@formal anchor May I know the device you're using? And how much average ping you get while spectating?

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@scenic river What do you mean by admin PUBG?

scenic river
#

customer support  pubg

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Look my nickname

placid current
#

imma try to get some melee kills today and see if it works now

wooden burrow
#

Hey guys so my new clan just started up for comp team, Calculated, and for short we went with "C8". As a smart abreviation but for some reason C8 is banned on PUbG and can't say or use it as a name ? Reason ?

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C1-c9 is fine

lime juniper
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It may be that the clan name is too short, @wooden burrow.

wooden burrow
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No sir, not the clan name. The rename

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For example how my username is here

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The 'C9' is not allowed and if typed into chat, it stars it out

lime juniper
#

Are you able to provide a screenshot of the notification message?

wooden burrow
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And for example, if I was to say 'C9' in chat, in global or local it will star it out like this '**'

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So it acts as if it's a some sort of bad word that is censored

lime juniper
wooden burrow
#

It is allowed

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That's not the problem there

lime juniper
wooden burrow
#

The problem is the C9, I'm not allowed to have it together

lime juniper
#

Can you please provide a screenshot of that?

wooden burrow
#

Error, the problem is the C8, together it is not allowed

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Just wasted a rename change to show you that with a characterised C it works with the dot, but a normal C8 together is blocked

lime juniper
#

I am not sure why it is like that. But there is nothing to do. Just find a username that is allowed.

wooden burrow
#

Makes no sense, can have C1, to C7 and an also have C9 but I can't have C8 ?

lunar kindle
#

Hi guys, does anyone noticed laggy game after latest update on iPad?

lime juniper
#

The developers will work on further optimizing the game for those devices, @lunar kindle.

hexed zenith
#

When I drop smoke it drops made wtf

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2nd time

lime juniper
#

For further assistance, please contact the customer service via the game settings, @wooden burrow. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

A customer agent will reply as soon as possible. The response time may vary between some hours up to a few days, depending on the number of support requests. You are therefore kindly asked to wait patiently.

hexed zenith
#

I'm pissed

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Wtf is happening

lunar kindle
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@lime juniper thx

wooden burrow
#

I guess that's the best option, thanks anyway.

lime juniper
#

Try to repair the game, @hexed zenith.

hexed zenith
#

Won't it wipe my settings?

lime juniper
#

Yes, it will.

hexed zenith
#

I might get banned

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For nading my teammates

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Wtf

lime juniper
#

However, your customized controls are saved in the cloud.

hexed zenith
#

Will it affect Sens

lime juniper
#

Yes.

hexed zenith
#

I might get banned

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Alright thanks

shrewd hearth
#

Figured the devs should see this, not sure where to put cause apparently report button isn’t working

ebon cobalt
#

Unable to use my joystick in a pupg game on Mobile iPhone.

jovial cedar
#

Pupg plays with doggos

dense fern
#

Wifi normal now
Launch pubg it slow signal go down ! Appear next to wifi and if i get in match it 980 ms ping majority time it just showing the loading icon in the menu

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is this just me or is other people having this problem?

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With ping?

jovial cedar
#

Everyone is having issues

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The game is just broken now.

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Dead game soon

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With nothing but Tencent bots pushing up their numbers

dusk forge
#

Never faced this issue though

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Probably a repair will fix your issue

dusk forge
#

Did you switch b/w mobile data and wifi?

jolly nebula
#

No

dusk forge
#

Hmm

chrome pendant
#

@jolly nebula lmao i told u 2 remove the trash aimbot u still missed shots anyways

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RIP 2 ur account

jolly nebula
#

I don't use any aimbots or gfx

storm flumeBOT
#

Please refer to FAQ #2.9 in #481198147478224896 for further information, @jolly nebula. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

jovial cedar
#

Meanwhile, I can’t match today.

steep geyser
#

hello My account have been banned for nothing Im playing pubgm at the first season and now I ve been banned I dont know why I ve been banned please how can I unbaan my account ?

cosmic gazelle
#

Whenever I call someone from world and when I kick them,I can't see my other teammates and when I exit the matching,that person whom I've called from world stays there and can't see the name or anything.
My other people are facing this issue too.

steady valley
jovial cedar
#

One of the many hacks and exploits.

#

Tencent should fix this but.... HEY!!! New Crates!!!

vagrant dew
#

So I have a question discord using my game file to detect which game am playing will the game detect us third-party software

abstract anchor
#

I'm constantly matching up with noob players in game

#

Help

torpid tide
#

lol

neon geyser
#

Help

#

There is a guy who is live streaming woth pubg hacks

night cloak
#

@neon geyser they dont care, pubg isnt gonna do anything about it

#

Ive already tried

neon geyser
#

But why

vagrant dew
#

Is 0:00 utc but do not change why

dull pond
#

They should fix the first-person pairing solo when you get to platinum or crown and it does not match anymore. I've been trying for 12 minutes and it does not come in. I hope you solve the pairing 👍🤦‍♂️

jovial cedar
#

Welcome to the trash fire that is matchmaking

idle raven
#

Why my account? I never use the cheat as long as I play. is there any solution bro ? please help

jovial cedar
#

Fpp matchmaking is garbage. They apparently do not want you to play the format or other maps.

#

Matchmaking works for the first two weeks of a season and then falls off the cliff on the third week. Don’t expect to match for the rest of the season.

vagrant dew
#

@idle raven it seems u were banned 3 days ago not today

idle raven
#

@vagrant dew what do you mean bro?

vagrant dew
#

I Said u were banned 3 days ago

idle raven
#

@@vagrant dew but in the banned just yesterday bro why ?

earnest brook
#

First time on discord and have no idea what I’m doing

paper island
#

My acc have been banned ……

#

For no reason

night cloak
#

@neon geyser they probably dont have a big enough anti-cheating/customer serivce department to handle all the requests. Im sure they have enough money to build one tho lol

ocean lava
#

@vagrant dew may i ask, how come you're ranked 296 on the server at ace but you haven't played 5 matches in ace (because the left panel shows you didn't complete the 5 match reward achievement parachute)?

vagrant dew
#

@ocean lava am in conquer my dude am just waiting to do conquer frame and ace parachute so I don't have to do it 10 times

haughty cypress
#

you instantly hit conq in duo and solo fpp @ocean lava

#

and solo tpp i think?

vagrant dew
ocean lava
#

@haughty cypress you mean if I'm concq on duo this season next season I stay conq?

next dagger
#

How do you fix team formation error? It keeps happening but only for certain people that invite me

vagrant dew
#

@ocean lavanope

haughty cypress
#

as in, there are so few people in conq right now that there isnt enough people to fill ace rank @ocean lava

#

thus you instantly hit conq after passing the ace requirement

ocean lava
#

@haughty cypress oh , i get it it now , so hopefully I do that I couple of days , that's why I was asking

haughty cypress
#

trying to hit conq gets boring pretty fast tho hmmm

vagrant dew
#

@haughty cypress is not if u have a good squad

haughty cypress
#

i used to hit top 900 back in s2, but 4 games per day now is enough for me

#

and you need wayyyy more than 4 games per day to cruise to conq

ocean lava
#

@haughty cypress will I'll get to ace anyways , if I wasn't busy the last couple of days I would've been there by now ...just the screen seemed strange at 1st , because I was there last season but as most of rank decreased this season , i was on squads but this season I'm doing duo
Anyway, don't want to spam support , thanks for the info

vagrant dew
#

Yeah it suck when u reach crown 3

ocean lava
#

@haughty cypress yeah, true, 4 and then it get repititve

vagrant dew
#

U earn like 11 point mass unless u win and 20 points

ocean lava
#

@vagrant dew true, and if you get killed early you lose half of the rank if not more

vagrant dew
#

Yup

ocean lava
#

@vagrant dew about your server update issue, it happens , last season happened to me couple of times , it's delayed sometimes , but eventually it gets updated

vagrant dew
#

Yeah

#

It happen s4 also

night cloak
thorny juniper
#

Is there a list of items that are inside the hero crate?

willow heath
#

Where can I report a hack?

haughty cypress
#

im pretty sure its the same as soldier crate @thorny juniper

#

tho i can gurantee you wont get anything near royale pass level of outfits from crates bought with bp

ruby bronze
#

I joined a room with no doors in any of the buildings, couldn't see the stairs either.. had to grab items in buildings by going through the windows

#

Bug or my connection?

obsidian pendant
#

Can I advertise my discord

haughty cypress
#

nope @obsidian pendant

obsidian pendant
#

Ok

haughty cypress
#

@ruby bronze bug and connection

jovial cedar
#

Welcome to PUBG

haughty cypress
#

a completed match isnt complete after you died, its complete after the winner wins the room @faint tundra

#

nyeh

night cloak
#

these guys worked together with another squad

#

how is that fair?

#

they use discord to communicate

charred nexus
#

Why is this game so bad with prices of items

#

2400 UC =35 dollars

#

Just for one set

#

Of clothes

#

Like really?

craggy siren
#

i mean its just clothes you dont need to buy it if you dont wanna.

icy carbon
#

Even buying real shirt is cheaper

haughty cypress
#

tf lawl

short forge
haughty cypress
#

nevaaa

icy carbon
#

Hackers are not their concern

jovial cedar
#

^ 100% truth

grim raven
#

I got the spinning parachute bug... And died because of it. I've reported it over 10 times in game. Will they EVER FIX IT?

#

@short forge They encourage cheaters

lean crescent
#

@grim raven😌 it's because of ping I think

grim raven
#

Ping was and is fine

normal fulcrum
#

@grim raven Happens with everyone. They must have got thousands of report regarding that but not sure why they won't fix it

night cloak
#

Hello good time
Excuse my account on Gmail that was hacked, but I returned the account by retrieving Gmail.
But the hacker saved my game to twitter account
What should we do now?

normal fulcrum
#

@night cloak You can not delink an account once linked.

lean crescent
#

@night cloak CONTACT IN-GAME support

night cloak
#

@lean crescent
I heard that the support might Ban my account

#

For this reason, I did not send email support at this time

olive kelp
icy carbon
#

Why tf does this game keeps on freezing every now and then?

#

Fk the zombie mode

normal fulcrum
#

@icy carbon Zombie Mode?

neon goblet
#

someone please help me to fix the ban account issue for 2 months i wasted my money for nothing season 5 will be over till end

storm flumeBOT
#

Please read this channel's pinned messages for further information, @neon goblet:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
obsidian canyon
#

Keep getting server timed out and reconnection issues

#

Game won’t even load in

neon goblet
#

@lime juniper - 2 months: Use of unauthorized, unofficial and/or cracked versions of the game, both on mobile and emulator.
Atleast provide me reason what i did wrong i was playing the normal pre-installed pubg with tencent gaming buddy and never used anything wrong in it. I am playing pubg from past 6-7 months the issue never happened with me before why did it happened when i purchased the royal season 5 pass ??

This is cheating done by pubg team to loot the people money without giving them proper reason

icy carbon
#

@normal fulcrum Next update

mental needle
#

I have a huge problem

#

Help me

#

I just finished the RP mission : kill an enemy at 300 meter :
I did it, he was at 304m , at the end of the game I saw : kill an enemy : ✅ finished
BUT I didn’t receive my reward

crimson ice
#

I got banned!!!!

queen trail
#

Anyone can tell how can I enable quick switch scope in enabled but it's not showing

normal fulcrum
#

@queen trail Check pinned message of 25th Oct 2018

queen trail
#

Ok

silk hamlet
#

Is 3D Touch not available for iPad?

#

Any support “?

normal fulcrum
#

@silk hamlet I guess 3D touch was launched as IOS exclusive feature so it must be available for ipads

ionic orbit
#

sub to pewds

#

subscribe to pewdiepie

wispy matrix
#

@ionic orbit wrong place to promote such things.

dry eagle
#

I got banned 😫

atomic coral
#

@dry eagle these ppl can't help

serene steppe
#

Why are people taking smaller coumtries to get to top1 in that region!

lean crescent
#

@serene steppe how can we know boi

spring void
#

@serene steppe @lean crescent @ionic orbit #chat

lean crescent
#

@spring void OMG😌

spring void
#

@dry eagle check pinned messages and faqx

dry eagle
#

@spring void Thanks

tardy ocean
#

What do the chicken dinners actually do

silk hamlet
#

@normal fulcrum I can’t find it on iPad

night cloak
#

Do you mean in the server , @tardy ocean?

silk hamlet
#

I don’t know why

tardy ocean
#

No in game

night cloak
#

Nothing special in game.

tardy ocean
#

Okay

night cloak
#

It might be only available for iPhones@silk hamlet.

silk hamlet
#

Dame

#

@night cloak cheaters r the increaseing again all top leader board now cheaters can’t even play one game without cheat group

#

Same old st again

storm flumeBOT
#

Hello, @silk hamlet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

silk hamlet
#

Thanks bot u fixed the game

lean crescent
#

100 IQ

rare nymph
#

My ads key is gone missing

#

It shows in control settings but not in game

#

Repair client also didn't work as the layout is cloud stored

#

Resetting layout also didn't work

night cloak
#

Can you elaborate more about ads key, @rare nymph?

#

What does it means?

rare nymph
#

The scope key

#

The one used to scope in

wispy matrix
#

@rare nymph have u enabled it in settings?

rare nymph
#

Yep

#

It also shows in layout arrangement

night cloak
#

Do you mean quick scope switch button?

rare nymph
#

But not in actual game

#

No @night cloak

#

I mean the key you press to access your sight too shoot

night cloak
#

Scope in button?

rare nymph
#

Yep

night cloak
#

Pick up the weapon then it will appear.

rare nymph
wispy matrix
#

oh ur on mobile

#

when u pick up a weapon, it'll show up

rare nymph
#

Okay I'll ry

night cloak
#

Yep pick up the weapon first 🤦 .

fallen stump
#

i mistakely open my friends accpunt in my mobile while he is using his id and now our both pubg mobile is not opening

night cloak
#

How did that mistake happened , @fallen stump? And how is it not opening?

fallen stump
#

i was using my friends acc yesterday and i forget to log out so now our both pubg is not opening

night cloak
#

Then log out and log in again with your account.

fallen stump
#

how to log out bro game is not opening it autimaticaly closed at loading

vital sluice
#

Just ask him to not play for few minutes

night cloak
#

Then clear the data of the game . So that you will have to login screen will appear, @fallen stump.

fallen stump
#

it works but my friend acc is not opening in his mobile

night cloak
#

Tell him to do same, @fallen stump.

fallen stump
#

not working

fallen stump
#

?

normal fulcrum
#

@fallen stump ask him to revoke access from social app and then regain access. Might work as it works with other apps

fallen stump
#

revoke ?

fiery zodiac
#

When will the color blind mode come?

grim sand
#

@fiery zodiac what is color blind mode?

fiery zodiac
grim sand
#

Thats a bug

night cloak
#

Is he getting any error, @fallen stump?

#

I am still not seeing my quick scope button. I've repaired, reinstalled the game, reenabled, everything I can think of but still nothing..

woven magnet
#

reset your current layout controls or copy your current layout to the second one, and enable it

fallen stump
#

@night cloak yes pubg has been stopped

#

but witj vpn its working

night cloak
#

VPN is not safe . It can lead to ban.

fallen stump
#

but this is the only way it working

#

.

night cloak
#

@woven magnet I have... Still no luck

trim sapphire
#

Well i think you must ban cheater tencent

#

Because when i play pubgm.. I met 4 cheather on 5 match

storm flumeBOT
#

Hello, @trim sapphire!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

vital sluice
#

@night cloak someone already directed you to pinned message I believe ,have you done those?
Last thing you need to make sure you have it enabled in general settings

#

It has worked for mostly everyone who couldn't enable it.

night cloak
#

I have but I'll try it again I guess

vital sluice
#

How to solve the issue preventing enabling of the quick scope switch?

1. Enable quick scope.
2. Reset your customized controls.
3. Save the reseted controls.
4. Exit the Controls section from the settings.
5. Enter the Controls section in the settings.
6. The icon will appear and you can customize it however you please.

lunar kindle
#

Hi, does anybody have issues using wirelles headphones on iPad? When I turn on mic in game the sound quality of game changing to very low and poor quality. Only voice chat working good. When I turn off mic game sound coming back to normal

#

Anyone know how to resolve it?

ocean lava
#

@lunar kindle wireless headphones in general aren't optimized I the game, most of them have issues, best idea is to use wired

lunar kindle
#

@ocean lava do you know maybe, if I use Apple lightning to jack connector + headphones it will work properly or It must to be Apple wired headphones?

ancient ibex
#

Hello, I have a problem with videos, I register it and everything it’s ok but when I check video the audio disappear at a certain point, I tried to make client “Repair” but nothing

marble gale
#

It's because of the recorder and not the game

ancient ibex
#

It’s the game

#

I have an iPhone 8 Plus 64GB

#

Only on PUBGM I have this problem

#

I use defaul iOS recorder

median garden
#

Recording Samsung Game Booster Apps Can Ban You???

#

Any Admin Online????

proper dirge
#

@median garden somewhat

junior vector
#

What.

#

I have a Samsung and use the recording app on it.

#

worried face

stark siren
#

@proper dirge yo fellow friend who got banned

proper dirge
#

I just got here @stark siren I dont know man

stark siren
#

Uhh yesterday

#

We were talking bout it? You said same here when I told em that I got banned for no reason

proper dirge
#

Oh I didnt get banned

stark siren
#

...

proper dirge
#

.....

#

@stark siren ohhhh

#

Yeah someone got their acount hacked

stark siren
#

.. Aaathuuu...

proper dirge
#

Gtg

stark siren
#

Cya

lost umbra
#

Will they fix the x6 glitch?

night cloak
#

What kind of glitch @lost umbra?

junior vector
#

@night cloak So does the Samsung app recorder get you banned?

night cloak
#

No.

junior vector
#

Okay.

normal fulcrum
#

@junior vector As much as I know, you can use any recording app to record. I use AZ screen recorder. I mean, it's just recording not altering game.

junior vector
#

Yeah I thought so too but apparently some get banned with the Samsung recorder.

#

Idk, I'm not believing anything other people say unless it happens to me tbh.

normal fulcrum
#

@junior vector Never heard of getting banned coz of a recorder. They must be using something that violates pubgm tnc. Or they must have installed vpn (running or not runningl

junior vector
#

Yeah.

median garden
#

This Thing Can Ban You???

idle violet
#

No i guess

median garden
#

Its Official Samsung App

#

I'm Afraid Because Many People Getting Ban Without Any Reason

idle violet
#

I guess it's safe

junior vector
#

@median garden I wouldn't believe it if I was you. How can a Samsung app ban you from PUBGM?

woven magnet
#

when Tencent sponsored Samsung for the tournament?

wispy matrix
#

@median garden people are getting banned for using gfx tools by 3rd party devs. ,using phoenix os , and octopus app.

#

u r completely safe to use inbuilt samsung game mode options.

humble radish
#

hi

#

I can ask a question, how to give a skin gun to a friend

#

how long do i have to play with that person and do what

wispy matrix
#

@humble radish u can find answers of ur question in shop in-game itself

night cloak
#

Hey guys, I'm encountering a problem on the asia server. My wifi network is stable and fast. The server gives me a ping around 60ms but since past few days the game is teleporting me. I mean, a second ago I walked into a house and I'm back to the ground. Any ideas?

wispy matrix
#

@night cloak u r probably getting high ping. its due to server problem. nothing we can really do to fix it

night cloak
#

It happens every time when I am in a game. I'm not able to play properly.

#

@wispy matrix but other players r getting good ping on the same server

wispy matrix
#

then ur wifi or cellular internet might be giving u high ping

humble radish
#

i think play with 5 match have 20 sysnergy for thí

#

this

night cloak
wispy matrix
#

where r ur friends from? i mean are they from same area as u live in?

night cloak
#

Bro I play asia server

#

And my friends live in India, like me

#

@night cloak well, the hell with it.rip

humble radish
#

yes @night cloak

proper dirge
#

Wait

humble radish
#

i need gift for him with uc but they said sysnergy ..

#

i think must be play 5 match with him

proper dirge
#

So what's the issue?

#

You want to gift your friend with UC?

dark rune
#

i have a problem

humble radish
#

yes

proper dirge
#

@dark rune What's the issue?

dark rune
#

wait

#

my RP 26

#

why i am not with ?

proper dirge
#

Its the game

#

Wait

#

Ohhh

dark rune
#

i send a screen to my name

proper dirge
#

So your name isnt on the thing

#

There is a setting that allows your name not be up on that

dark rune
#

yes

#

ohh

proper dirge
#

Check your settings

dark rune
#

here i think !

supple gulch
#

Enable them

proper dirge
#

Activate show royale pass

dark rune
#

all of them ?

supple gulch
#

No

proper dirge
#

Other than the broadcast

supple gulch
#

Show royal pass and plane skin

proper dirge
#

If you want

dark rune
#

thanks

proper dirge
#

Yep

dark rune
#

this yes

#

thanks all

proper dirge
#

Anytime

#

@humble radish I dont know the issue

supple gulch
#

Am i blind or did i almost get killed by the elephant statue?

#

Eeek

humble radish
#

how to get sysnergy for send item in shop @proper dirge

supple gulch
#

No Twitter links?

humble radish
#

play with friend need gift 5 match ?

proper dirge
#

@humble radish You have to give your friends with BP, and play matches with them

#

*gift

#

Each time you send your friends BP, and play matches with your friends your Synergy increases

#

with them

humble radish
#

oke i train with him 5 match and comback here

supple gulch
#

Is that even possible? @night cloak

proper dirge
#

How much synergy is required to gift your friends with UC?

humble radish
#

20

proper dirge
#

I think there is a little help icon in game that tells you everything about the synergy

supple gulch
#

Did you see the video?

#

My team almost died bc of that

#

Yea when they are protected by a concrete shield

proper dirge
#

@supple gulch you shouldve let it kill you so you could spectate them

supple gulch
#

Hmm

proper dirge
#

Nah nvm

supple gulch
#

I did not want to lose rank since I haven’t played a whole season

proper dirge
#

I totally understand

#

When I play a match and die the first thing I look at is my total rating I got from the match

blissful leaf
#

Hello i downloaded Tencent gaming buddy to play Pubg mobile i had the White and black texture glitch then Tencent gaming buddy suggested on me DirectX11 when i downloaded my laptop started crashing and having SO MANY fps drops how can i remove DirectX11?

rapid grove
#

How do I set up a custom game ? Squad/ tpp/ erangel/ no automatics or semi-auto weapons.

#

I have a 7 &3 day cards

blissful leaf
#

4GB ram Intel pentimun 3rd generator i think

#

Win7

#

When i said i have fps drops i wanted to ment on any game right now directx11 didn't worked

#

I still have black and white texture

#

And i can't even play

#

There is no the play button

storm flumeBOT
#

Hello, @blissful leaf!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

humble radish
#

done , play with BF 5 match can be send uc , tks @proper dirge

rapid grove
#

I already have 3 day and 7 day cards. Are the ones from the clan shop different? @night cloak

flint garnet
#

@rapid grove the only difference is that the one from the clan shop grants only 1 room creation.

#

@rapid grove go to custom rooms, click on Create Room

thorny juniper
#

Game crashed and went back, when i tried loading back into it it said game finished, i barely started

night cloak
#

Hello i need ur help guys if u type Muslim in pubg it will get censored but if u type Jewish it won't get censored why is this even a thing can u guys make the word uncensored

#

@flint garnet

flint garnet
#

@night cloak are you talking about the in game chat?

night cloak
#

Yeah like ingame

flint garnet
#

@night cloak I just typed it and it didn’t get censored

night cloak
#

In a match

#

Wtf

flint garnet
#

@night cloak I did that in a match

night cloak
#

Hmmmmmmm

#

I swear i always do that and it get censored for me idk why

#

And i think islam too but not sure about it

#

And when is the middle east server coming to the game?

#

Me gonna go try it

#

@flint garnet sorry for my mistake but its islam which is censored not muslim.

#

@night cloak You're welcome to report it in customer support in game.

#

Can't u tell them it directly cuz i don't think they'll see it. @night cloak

turbid dune
#

I'm waiting 4 weeks and haven't any replies

I have been subjected a great injustice by the management of pubg game, I send many Emil for supporting, and I have no support, please I want to look at my situation in the game

dim ice
fervent grail
#

@dim ice Make sure you download PUBGM from the appstore or playstore and not third party apps. Even if the app is trusted, there could be extra files that break terms of service.

#

If you did download from Playstore or Appstore I’d say redownload it.

dim ice
#

@fervent grail I had downloaded it from playstore..but after seeing this I unisntalled the game and redownloaded it from playstore just 10 mins ago..but I am still seeing this

silk hamlet
#

I need to msg mod can anyone here

#

I need to report hacker link

fervent grail
#

What do you need Slayer?

#

Give me the link through DM’s and I’ll forward it for you.

silk hamlet
#

Yes

fervent grail
#

Also @dim ice do you think there is an issue with your wifi connection?

dim ice
#

@fervent grail I have tried switching to multiple networks..but the problem is still happening

fervent grail
#

Another thing you could try is restarting device, if you that doesn’t work file a support claim.

dim ice
#

@fervent grail is there any chance to get my account back? I really have not done anything illegal

fervent grail
#

In game.

ruby totem
#

@turbid dune why you need support?

fervent grail
#

Hmm.. You could try logging in to the same account with another device to see if your account has indeed been banned. And there’s a chance you broke TOS unknowingly.

#

But if you get support in game and you check out they’ll give you the best possible solution.

dim ice
#

@fervent grail I have checked the same account with tencent gaming buddy also..and that is showing the same thing

silk hamlet
#

Is there any official vpn from pubg which is safe to use?

ruby totem
#

Why would you need a vpn? XD

turbid dune
#

@ruby totem I was banded and I didn't make any thing wrong

My name is Ragheed Moharram, I'm frome Palestine _ Gaza, and I was banned

In 26.jan.2019, I was playing on my phone on vikendy map and pooom banned, I'm soo

disappointed, because I just play and didn't any thing wrong

You can check my account if I'm cheating or something

My name in the game RagheedVido and connected with my Facebook account

I'm using hwawi p10 plus

silk hamlet
#

For sercrity and better connection

tidal warren
#

Essentially no VPN is safe to use on the live version. VPN changes the user's IP address. @silk hamlet

silk hamlet
#

But frame is not stable in pubg

#

I heard there’s an official vpn in Korea

tidal warren
#

Also, your nickname will have to get changed, first 3 characters have to be Latin-based. Please, check a post from the 31st January in #community-news. @silk hamlet

ruby totem
#

@turbid dune don' make ya msgs so big. But a buncha people me included get banned for no reason and you can't do anything about it. Make a new account cuz you will prob fail at getting it back

dim ice
#

@turbid dune I have also became the victim of this today

silk hamlet
#

@tidal warren I don’t understand what name?

fervent grail
#

@dim ice Check FAQ 2.9 aswell.

tidal warren
#

Your username. @silk hamlet

silk hamlet
#

In pubg?

fervent grail
#

Theres rarely ever no reason for bans. You get banned with reason most of the time.

tidal warren
silk hamlet
#

But that’s my clan tag

tidal warren
silk hamlet
#

U wNt me to change name?

#

Ok

ruby totem
#

Idk why I was banned, no malicious apps on my device and in game support wont even tell me why i was banned

night cloak
#

they only ban when they notice "abnormalities".. so there's a reason

turbid dune
#

@ruby totem thanx pro I will try again to connect with support 👍

night cloak
#

abnormalities can range from shaved graphics to exploited in-game glitches

silk hamlet
#

Can anyone send an msg where mode say vpn can get u ban need to send that pick in my discord

thorn scarab
#

Soo

#

I just had to reinstall

#

The app forced close at the first stage of loading

#

And I just played a match

#

@tidal warren is there anything currently wrong with the servers

night cloak
#

there's a glitch in the matrix, neo 🤔

thorn scarab
#

Ue

#

I was like what

night cloak
#

apps force close on me whenever it's not compatible

tidal warren
#

No, there were no issues reported. @thorn scarab

thorn scarab
#

It would stop at here

tidal warren
#

Your nickname will have to be changed, first 3 letters have to be Latin-based, please read #community-news. @night cloak

thorn scarab
#

Then immediately go to my home page

#

I mean my samsung galaxy note 9 better handle this game

tidal warren
#

That is not an issue with the servers, but with the app itself.

thorn scarab
#

Lol been playing since season 1

tidal warren
#

Seems to be crashing.

night cloak
#

for example Injustice 2 closed a lot since that game wasn't made for the s8s edges

tidal warren
#

What is your resolution on? @thorn scarab

#

The phone's resolution.

night cloak
#

@tidal warrenit was changed by a mod a while back.. I can't change it

tidal warren
#

I will change it for you, is "not bacon" fine with you? @night cloak

night cloak
#

sure.. doesn't matter really

thorn scarab
#

Max

#

I just got it working

#

Its fine now

#

The app was just being retarded

tidal warren
#

Hmm, alright. @thorn scarab

thorn scarab
#

Nothing new

tidal warren
#

Glad it works.

thorn scarab
#

But randomly when moving in game the audio slightly breaks

#

Hue

night cloak
#

İ have fps drop too much

#

And i cant play with notch in android 9

tawny thunder
#

i need help

#

DM

storm flumeBOT
#

Please refer to FAQ 2.9 in #481198147478224896 for further information, @tawny thunder. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

#

Please read this channel's pinned messages for further information, @tawny thunder:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
tawny thunder
#

hi

#

haw ?

ruby totem
#

@tawny thunder make new acc you won't get your acc back until 10 yr ban

tawny thunder
#

@ruby totem I'm sure I do not deserve this, where do I find the supervisor?

ruby totem
#

Trust me its stupid, pubgm is super harsh about accs and i think they should have way to buy acc back but thats just me

#

@tawny thunder you wont be able to get supervisor, in game support is just a bot, whether you didn't do anything or you just lieing cuz you cheated you have to wait 10 years

serene steppe
#

Why is the game 6fps when im in a fight?

#

Helloo?!!?!!

night cloak
#

It happes to me too lol

serene steppe
#

But i should know that S9+ can handle this game

#

Other then my s5 neo that is 20Fps in fights

#

Like WTH

night cloak
#

I'm playing it in PC and it happens

#

Just complete more forward into the game and it will work.

#

Always does for me.

serene steppe
#

S5 neo (Antutu 49K) s9+ (antutu 259K)

#

👌

#

Complete what? @night cloak

night cloak
#

Just continue the game and don't quit.

serene steppe
#

Well 9months ago i did not have this issue at all it was 60Fps

night cloak
#

Same to me.

serene steppe
#

But how can S5 neo play better

#

Over 3times better

#

Then S9+

night cloak
#

It's normal, a lot of people have the same issue. We all have it, you just have to wait until they fix it.

serene steppe
#

But a bot killed me 😒

#

Because of this lag

night cloak
#

Well, sorry. Can't help you with this if it doesn't work.

serene steppe
#

I know it was a bot i could not spectate it it went to like 200m away to a player

calm crag
#

why we can't play with controller pubg mobile?

night cloak
#

you can

#

Just go to YT and see.

serene steppe
#

And im not a noob (not a pro ) so its not that (top 600 EU) yeah.....

#

And good internet 300Mbps

#

@calm crag my brother plays with a controller

#

Or played last time he ever played pubgm

shut jackal
#

Do I need to uninstall pubg to use the new beta

shrewd lion
#

I changed my Facebook profile picture, how come I can't make it my pubg pfp? It has my previous pfp but not my current Facebook pfp.

fervent grail
#

It’ll take a bit of time for the profile picture to change. Don’t worry though it shouldn’t take more than a day.

shut jackal
#

It has been with a white logo and reads “Loading for 10 minutes now. Is that normal? Ive been trying to download the beta

fervent grail
shut jackal
#

Sorry thanks

stark vector
#

Is trading accounts allowed in PUBGM?

#

@fervent grail

fervent grail
#

Elaborate please. @stark vector

#

If you and someone else are sharing personal data to be able to log on to each other’s accounts, there shouldn’t be a problem.

stark vector
#

I mean like selling accounts for someone,idk for wxmaple trading account from pubgm to fortnite

#

@fervent grail did u get me

#

I’m not going to do that,just asking

fervent grail
#

@stark vector I believe selling an account would be against TOS.

charred nexus
#

Um does anyone know why the weekly missions are delayed?

storm flumeBOT
#

Please read this channel's pinned messages for further information, @cobalt mauve:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
fervent grail
#

There’s always a reason for bans. Clearly you did something that broke terms of service, thus getting you a banned.

#

People here do not unban you.

#

It is your own fault for breaking the TOS.

#

Nothing.

#

Because you broke terms of service.

#

Either wait the 10 years for the unban or start over from the beginning.

#

Well know you know what not to do.

#

Can you show me a screenshot of your ban?

#

Ban you?

#

From the discord server?

#

You should be in #discord this channel is for PUBGM related issues.

tidal warren
#

I cannot ban users within the game.

fervent grail
#

Only on this discord server.

night cloak
#

@tidal warren Is sMelly a representative of Tencent?

tidal warren
#

You were banned in this server? @cobalt mauve

#

Is that what you’re saying.

#

Yes, they’re a Tencent employee. @night cloak

#

What PUBGM group? What are you talking about? @cobalt mauve

night cloak
#

@tidal warren Can I discuss something with you in DM's?

#

Hey kat

tidal warren
#

Sure. @night cloak

storm flumeBOT
night cloak
#

Just a small question..

tidal warren
#

@cobalt mauve this

#

Take a screenshot.

#

Of the invite and send it to me.

night cloak
#

Can gfx tool ban me?

vagrant dew
#

@night cloakyup

tidal warren
#

Means you’re talking about a completely different server we have no power over, unless you’re talking about your alternative account? @cobalt mauve

#

Cannot help you with that.

#

Yes. The usage of GFX Tools is against the TOS as well as the End User License Agreement. @night cloak

night cloak
#

And how do I fix my fps drop 😦

#

I lag when I see someone bro

tidal warren
#

You can’t really fix it, you’ll have to wait for better optimization.

night cloak
#

And any game booster also bans me..

#

The only slove is to uninstall it 😴

#

Type this link instade of "PUBGMOBILE

tidal warren
#

That’s the wrong invite, input pubgm.

storm flumeBOT
tidal warren
#

What account are you on?

night cloak
#

I any help

#

My game messed up
I never had it before tbh
I open the game
It says starting screen
Then it blacks out
It goes back to previous screen
And then kicks me out
It closes the app

night cloak
#

Have you tried reinstalling the game, @night cloak?

#

Yeh i did
Didn't worked
But i fixed
It was a setting i had turned on in my phone

#

Okay.

hot reef
#

Could I please get in contact with a PUBGm admin

#

I have proof of pks hacking

#

Solid proof

#

Dm me when you see this or @ me please

storm flumeBOT
#

Hello, @hot reef!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

hot reef
#

Nah I need an admin

#

It’s a case where this clan has been changing name to avoid ban for weeks

lean crescent
#

Ah I got a information that Tencet banned all Android x86 user is that true? @lime juniper If u are invisible atm

lime juniper
#

What do you mean by Android x86?

lean crescent
#

Emulators with a 32 bit operating system

lime juniper
#

What kinds of?

hot reef
#

The UC clan has been hacking and recently changed their name to pks

#

Wall hack aimbot and this weird car thing

#

I’ve seen with my own two eyes them driving over water

lime juniper
#

Only use Tencent Gaming Buddy, @lean crescent.

lean crescent
#

😌 I have been using it boi and couple others like me faced that

#

and an insider leaked that info to woltrex

lucid stump
#

Hello, first I have a difficulty with the game samsung devices glaxy s9 + 250 ms down but the game can not assign a match @lime juniper

lime juniper
#

Try choosing a different server and/or game mode.

lucid stump
#

Each kind of the same

lime juniper
#

Then try again at a later time. Switch between first-person and third-person shooting modes as well.

lucid stump
#

Download = Upload = 500 Mbps, 200 Mbps internet speed I received

lean crescent
#

Server side issues then I think

lime juniper
#

As Black said. This is related to the servers, not your connection. And how far away you are located from the servers.

lucid stump
#

Now my uncle in Germany

lean crescent
#

😌 wow are u trynna solve ur uncle's issue?

lucid stump
#

European server placed in the center

fluid ore
#

The kill enemy 30m away with grenade must be done in classic? Because it’s not working in War

lean crescent
#

@fluid ore FYI none of the missions done in war mode are counted you can do them either in classic or in arcade except warmode

fluid ore
#

Must the kill enemy be ur kill?

haughty cypress
#

obviously @fluid ore

night cloak
#

I do not know if it only happens to me but when I get disconnected due to connection problems or something else and I connect and I enter the same game and I'm in a house I always do not look at the walls or doors and I can not leave the house my character is floating

#

It's known bug. It will be fixed soon, @night cloak.

#

Ok, thx @night cloak

#

You're welcome. Also can you change your username as it is similar to the discord staff member, @night cloak?

#

Ok

rose bay
#

Can some one answer my question?

night cloak
#

Sure.

rose bay
#

If in some point in the past I was using GFX Tool, can I get ban now? I don't use it anymore

night cloak
#

No, @rose bay. If you have reinstalled the game or repaired the client then you will not get ban.

rose bay
#

Thank you

night cloak
#

You're welcome.

queen trail
#

I need a help

#

@storm flume

night cloak
#

How can I help you, @queen trail?

queen trail
#

When the update is coming @night cloak
0.11.0

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

night cloak
#

@queen trail ↑

queen trail
#

Ohk...

fervent trail
#

Is there any future plans on changing alot of in-game sounds such as footsteps, plane passing by and such?

crimson ice
haughty pilot
#

Anyone know the Release date of 0.11.0 and zombie mode?

spring void
#

@crimson ice chck faqs

#

@haughty pilot will be announced in #news

mental needle
#

In the french translation, you translated 30 kilometers instead of 30 meters XD

weary cosmos
#

@haughty pilot maybe next week

night cloak
#

I have 1 gigabit internet and im getting 300ms on my own server (europe) server side i guess??

plain bone
#

Hey i have received update 1770 mb what is this?

#

Is it official update?

#

Or what?

#

Without any news

night cloak
#

Did you clear the cache or delete files?

#

Te @plain bone

#

Tell me last events what you did with the game @plain bone

#

Did you mess with the files?

#

@plain bone?

plain bone
#

I did nothing last i was played yesterday then now i opened i got update

#

@night cloak ignore please

night cloak
#

How to fix ping spikes

#

30ms suddenly goes up to 600 something

haughty cypress
#

You embrace it

meager yoke
#

bug with landing on roof in San Martin RP mission. done it like 6 times and only got credit for 1

#

funny thing is ive gotten credit for the angle grip mission each time.

haughty cypress
#

just keep landing on the apartments instead of the small houses

bleak portal
#

Can an official help me on a topic

meager yoke
#

so small building dont count? cause ive landed mostly on the office buildings. @haughty cypress

night cloak
#

I'm searching gf

haughty cypress
#

im not sure, just a maybe @meager yoke

calm crag
#

I try yesterday to play with controller and I get banned for some hours

haughty cypress
#

yea, controllers arent allowed

bleak portal
#

@haughty cypress Can an official help me on a topic

haughty cypress
#

im not a game dev, you'll need to contact them through email or in game support

lost umbra
#

@night cloak is the glitch that if u put the 6x in 3x mode, u can spray with almost any recoil

night cloak
#

On any weapon @lost umbra?

haughty cypress
#

6x in 3x mode what?

night cloak
#

He want to say that adjusting 6x scope to 3x by using that adjust scope option.

stark bronze
#

An error occurred and I played the Vietnamese version. Please help. I want to go back to my original account

zenith light
#

@stark bronze
Now you cant login in the global version boiiiii

lucid jolt
#

Is there any way I can turn off vsync?

stark bronze
#

I know for this I asked for help

storm flumeBOT
#

Please read this channel's pinned messages for further information, @stark bronze:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
zenith light
#

Help is that now you have to play Vietnamese version with that id

stark bronze
#

I do not want to play the Vietnam version

lucid jolt
#

Help me... Is there any way I can turn off vsync?