#questions
1 messages · Page 338 of 1
I posted a link of youtube video but is hould have got some qarning right ?
Warning*
Anyways can soneone tell me will i get banned if i use octopus app
yes unfortunately
and abt link, u should ask from a mod and then post it in either #481199180967051294 or #481199256187699215
@wispy matrix r u sure
yes, a lot of players have been banned recently for using octopus
Ok so my FPP ranking in Asia server is still buggy and not increasing in Any mode, Solo,duos or squad.
Since the new RP Season 5 update.
I did everything like reinstalling the game and contacting the customer service but no help.
My squad score.
At 2600 points and gold 1 and it's stucked there..not increasing nor decreasing
I even made a video of mine winning the match still didn't get any points
oof this bug
@haughty cypress any solution?
i have a clan mate with this bug too, he is still stuck
how to upload a clan requirement
read #481198147478224896 7.4 @pulsar geyser
Connection to server lost
Everytime im getting this message
I just lost my two games
@cinder quarry How long has this been going on for?
aperture is a public bot?
@pulsar geyser this channel is for #questions.
@pulsar geyser nope
@cosmic gazelle Did you head shoot him?
Why today asia server are so lagggy and faced high ping issue
@river cometlmao
Lagy developers one month completed Asia server laging issue not fixed :/
This is known issue. It will be fixed soon.
@night cloak ok I hope pubgm devos fix this problem ASAP!
Hope so👍.
I like how this report is gonna bring in more hackers for showing the link here
People who check out this channel may check out yamraj for hax
That vid right there is 🤔
Yes . Links will be deleted automatically. That might be discord cache.
Also @haughty cypress @proper dirge yamraj was already banned, his streams are now just prerecorded vids
Oooooo today i learned
Soo I have more RP than everyone else in the lobby but my name doesn't show on the side
Anyone can help?
So there is connectivity issues?
@golden sinew im the basic setting there is an option for this at the end of the page i think it is changed to disabled check it
@golden sinew
May be this
I dunno
Have you used VPN?
@golden sinew np
Then strange.
If it keeps happening it might turn into a 10 yr ban
Please contact customer service for appropriate reason for it.
@crimson ice I have had people tell me about this
I send a msg but they never reply
It takes some time for reply.
@crimson ice They eventually will, it wont be a response you think they will give you though
@night cloak 1 month?
Then don't know the proper reason behind this.
Me too @crimson ice
But i got banned 3 days ago
They are making a big mistake and discusting us from game
I have Season 3 Royale Pass dude
I'm not that brave for lose my 70 Turkish Liras
@crimson ice At least yours is three month mine is 10 years
@night cloak having difficulty aiming with a shotgun ironsight wearing the mad bear set
They aren't gonna fix it @night cloak Just wear some other clothes
what difficult r u guys facing?
I know you are not telling this to me
But I send them a prove about they are making a mistake hundred 100 sure about that
That issue is already reported to devs.
@night cloak will capture a ss when i get on game
They did not answered xD
It should be fixed soon, @night cloak.
@night cloak okay
Anyone know how to pose like this in lobby?
@terse light when you have a weapon unequipped it will happen at random
What are the odds?
It's just random, I dont know the odds
Alright. Thank you!
No prob
Can we use apps like GFX tools? Because i want to use better graphics?
No
:(
@blissful leaf
Please refer to FAQ #2.7 in #481198147478224896 for further information, @blissful leaf. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
When android devices will be able to support HD and HDR graphics and if Pubg team can more simplyfied graphics settings
Like view distance and more...
It depends on the system
It also depends if your device can handle the ultra and HD graphics
The graphical option will be available as soon as the game is fully optimized for your device.
also, i think specific graphics have specific resolution
@daring spindle That's a glitch
It happens every once and a while or rarely
Unless they are moving, report them
why a guy who's nading me and killing me isn't losing merit?
@daring spindle wadu hek in pubg mobile 🤔 🤔
Anyone can help me ??
Say the problem if anyone can he/she will surely will
I had 125UC yesterday but today i have only 5 !! I didnt bought anything
Have you gifted anyone anything?
😒
@uncut ore try ingame customer support
@sturdy perch you have to report them in-game
Any bloody acknowledgment from the Devs about the ongoing bug(s) that is/are happening to everyone playing the game?
Ben
Hi this person is playing music through his mic and is very annoying (Voenkom#0385) @tidal warren
It is in genaral 2
It’s been taken care of, thank you for the report. @viral tartan
Thanks you
Oh ok
when you are goint to fix single fire glitch
Please ban this guy
Ok how?
He is live now cheating and stealing rank... BS
Ok
Thanks
i have some people asking me if theres a way to report that their account was banned with false reason. is there a way? ping me plz
sry for the bold txt
Ok i have a prob in my game when i fight in pubg mobile my mouse run to windows
and ?
Can someone help me? My English is not good.
What is invalid here?
@night cloak what do you need help with?
Anyone online
My Facebook account is closed. I have no more accounts to log in. @night cloak
@night cloak are you trying to retrieve your Facebook account back?
Is the merit system working? A guy who my teammate has naded me over 5 times even after asking sorry.
No, my account was deleted by facebook. I'm trying to save my game. @night cloak
@night cloak you would have to contact Facebook support and ask them why they deleted your account and how you would be able to get it back.
lag and screenshots when the bomb zone message comes out or when the zone closes, does it happen to someone else?
@neon patio what’s the current version of PUBG
Some people are saying it’s 0.10.5 but for me in the Apple store it’s 0.10.0
@tidal warren
And it dosnt she update option
@tardy oceanlemme check
@gleaming abyss which one is it
iOS @gleaming abyss
Uh i cant help u then
Okay
Okay
@tardy oceanon login page check version
Cuz last update wasnt from store
It was ingame
Lemme know when u are done
Okay
Dear pubg mobile, my account is banned for 10 years, however I did not do anything I swear :). What can I do for this
nothing
It Happened all of us bro They are not gonna open your ban
your not getting your acc backj
What a perfect game hah
@ruby totem Are you still playing btw?
on an alt acc
With new Account
ye
I can't
@old mesa the in game support is bot so you might as well make a new acc
I can't play with those bad skins
Yes, I just talked with a robotic person :D
i wish there was a system so you could pay to get acc back
cuz my acc was season 1 with stuff you cant get anymore that arent just season exclusive
I wish so I, but there is no
That's enough just my skins I can start from Bronz 5
idk why they dont do it its a win win people get acc back and company makes money
@ruby totem Yeah sadness I have season 2 Plat Clothes and Season 3 Rp :(
ye i had some pretty cool dudes
but now Idk their username cuz i dont have any actual contact with em
If you don’t need help please move to #chat or #pubg-mobile
@gleaming abyss dosnt show version game on iOS
@night cloak 👍
Not for me
Its 10.5
Left
Open your screenshot and zoom
Not Right
Or I see it was to Small and the contrast not very clear @gleaming abyss
Ol
Yh when u said 10.5 I thought u were talking about the app update @gleaming abyss
Oh ok
@gleaming abyss I didn’t see any zombie is though is it random
@tardy oceanzombie mode will come in 0.11.0
Okay
Why is the ranking. System sucks 7 kills top 3 and I got 1 point of ranking and....... But If I i don't make it top 10 I lost like 30 point
Ask the devs to fix this problem
@vagrant dewyour tier?
@vagrant dew you cant get to devs ob discord report your issue we can just guide you
God I love a game where you can run into the same hacker (speed hacks, god mode, shooting through walls) 6 times in two weeks and they still haven't been banned or anything.
@cerulean sundialdid u report them?
Usually hackers are banned in ban waves and those waves dont come every day
They will banned soon im sure
Fair enough, I've just been running into more lately than usual
Getting sick of it and almost wishing the squeakers would play PUBG again so that I don't get into lobbies with hackers as often
For the past week, I am hardly getting any FPP matches whether it is Solo, Duo or Squad in NA. What kind of problem are you guys having with matching?
@bitter warren cheaters mostly
Keeps telling me estimated waiting time is blah blah 2 mins and I never get a match
@cerulean sundial what do cheaters have to do with FPP matching? If they were in that mode, we would get faster matching
@cerulean sundial stop crying and play more matches, you will rank up if you are good
That's a different kind of matchmaking problem, one I would honestly prefer over getting headshot by someguy outside the zone not taking damage
@bitter warren lvl 47
There isn't much else to level
@cerulean sundial I am level 61 and I stopped crying about hackers long time to ago
@bitter warren good for you
It is true tho there have been way more hackers for the past two weeks
Like they kill people with one single headshot from miles away when you have level 3 everything and your health is boosted up and your teammates are alive
More hackers
@bitter warren and they're several kilos out of the zone
Wall hack
@fleet turtle @cerulean sundial @bitter warren move to #chat or #pubg-mobile please
I found this site which promotes hacking and it uses the official logo from PUBG
@gleaming abyss we are not moving cause this is a problem and you are not a mod, you are welcome
@lime juniper i asked them to move to general but they dont like me asking them can u ask em?
@gleaming abyss No
As u wish :)
Keelan stop spamming this text channel, this text channel is for support @proven geode
@gleaming abyss ok sorry
every day i will be able to do one match with perfect signal then after that match it says servers are to laggy and won’t let me join any match @lime juniper
After updating my Asus Zenfone 5 2018 (or SE620KL) from 8.0 to 9.0, why does the game cannot provide HD and high FPS anymore? I could smoothly in the 8.0.
Android 9 (64bit)
My Ram : 4GB
CPU : Qualcomm Snapdragon 636
More about my phone (antutu) : Ranking: 45 | score of 141317
But I think it is because of the software update, but please if you could fix this in the future would be appreciated! Thank you.
^ Also everytime I open the game, there's a popup and it says "Please adjusts graphics and screen settings if you experience issues during Gameplay" after the software update.
It didn't use to show that before
Report issue in-game support
Okay, thank youu
@gleaming abyss me tier is crown 1
every time I have more lag
Yo can some help me figure out why I cant watch shared videos? I can download them but cant watch'em
Does anyone have a # to tech support for the game?
@tidal warren can you help me please?
Just in general
“Just in general” tells me nothing about the issue
@tidal warren can you pm me about a problem I'm having in game?
Like when some one shares a clip or a funny video, I will click on it and it'll download and it says "cannot open video file"
If you’re having a problem state it here. @normal frost
That has absolutely nothing to do with PUBGM though, we don’t provide users with random technical support. Try to google around for a fix for your issue. @chilly patrol
Okay, I'm trying to get a phone number to tech support for the game. For some reason, my account is banned and I can't get a straight answer from the support bot as to why.
Oof I totally forgot the is pubg m support sorry. But thanks for helping me.
Well, good luck finding a solution. @chilly patrol
Use the “file claim” button, if you keep getting bot replies and your account does not get unbanned, this usually means your ban was justified. @normal frost
They’ve recently updated the anti-cheat, hence why there are so many users complaining about a suspension. Read the pinned messages in this channel as well as FAQ 2.9 #481198147478224896.
We don’t have an access to your account and neither can we check the activity logs, can’t help you any further.
Good luck.
🍀
Thanks
How do I redeem my marvin harangue outfit
wait till re2 update comes
Thanks
Hack
Hello, @timber grove!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
my friend keeps connecting and disconnecting every time he tries to do something in the game. its not his wifi and his phone is a iphone 8 and has never had this much issue before in the lobby. hes constantly reconnecting and disconnecting. any fix other than the repair button cause he tried that
How can I complete this enter chat room I just tried to chat on all room but not got this
@haughty lance Tap Global Chat > Scroll down Left side Icons > Tap on the House > Tap top right to create room > type something = completed .
@woven nova your friend can try changing thier WiFi connection or connect to a different data service provider and try playing the game . If it's still continuing,it could be server lagging and try playing the game after a while.
Got thanks @vital sluice
I saw too many hackers like that nowadays (wall hack, no recoil, speed movement)
Hello, did the gyroscope settings change?? It is messed up for me. I can't play properly
check your sensitivity
Lmao, i cant share fb links? Oki so...
facebook(.)com/story.php?story_fbid=552429588592952&id=317887682402247
big fail
@haughty cypress not my sensitivity
Left is right and right is left now
When I tilted my phone before, right was right and left was left but now it completely switched
Let's say i deactivate my FB account, while i still have access to my PUBGM account?
Just link you account to some other social network
Sure, thanks.
@quasi wasp Bro DON'T DO IT
my account got disabled and can't no longer login to game
@Dr. Boombatz#6767 for real? Ok
!report
!report
!report
This guy team killed me just for a m24 I found I offered to give it to him but it wasn’t enough he had to team kill me it cost me over about 60 points and I got demoted after that I got team killed again and will be demoted again if I get another team killer this is annoying
Team kill kept getting sensored lol I wasn’t cursing at him
Is there a way to enter in a support ticket somehow with pubg mobile
You need to contact customer service, @old anchor.
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
hello how do i send the youtube link of a hacker streaming in pubg? it wont let me send it here
Hello, @cedar galleon!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
This guy has 2-3 channels
Due is this game gonna get fixed or not
My phone never heated before
Since the update
Lag ,fps drops moreover shots do not register
Plzzz its. Req fix this game
This are pre recorded streams. Hackers are banned already, @cedar galleon @quasi wasp.
@night cloak he has more than 1 account, you know that right?
Appropriate actions will be taken to each and every account.
Asking for a friend who's playing in Saudi-Arabia on mobile platform with vpn on
Please tag me
Hey
I'm having really high ping issues
I've also tried repairing but that doesn't help
Can anyone help me
When I use wifi my ping is really high
But on mobile data the ping is normal
@night cloak
India
@half kayak can i get help
@neat cloak hey, how can I help?
I have a question my old phone met the minimum spec requirement but my new phone is a 8.0 and I can only get to smooth and balance same as my old phone
why can't i get hd or better performance
They will either add it or maybe not, depending on what phone it is.
i have a moto e5 cruise
I really don't know mate, it just looks like the developers didn't optimise it a lot more for that phone or the phone won't work in higher graphics.
oh ok thx
Whats wrong with the room Finder ? Im from Germany and get only iraqer turkeys
Hey
I'm having really high ping issues
I've also tried repairing but that doesn't help
When I use wifi my ping is really high
@half kayak
thats your own wifi problem lul
sooooo how can we help you get better wifi?
thats a question for the technicians from your network provider
that someone prolly cant admit that his own network provider sux
They said that if I repair the client this bug will get fixed
Well maybe it is a game bug
@thorn leafrestarting your device fixes that bug
@livid kiln 968 ping is actually a bug restarting game fixes it
Wth hell that much of high ping? And please don't blame connection because then I'm also unable to send these
Please read this channel's pinned messages for further information, @night cloak:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Agh ok lemme check
@night cloak aghh but sir I already tried all method including in game report, repair, complaining through email but still
Server side issue. You will need to wait till devs fix it.
If you play in Asia server.
Ohh okay sir. Yes I played in aisa server
But I wanted to know that why this issue occurs?? @night cloak
thats an overload of close range firepower oof
@haughty cypress what?
poggers
?? @haughty cypress
Because there are large number of players in Asia server which make it unstable and ping goes high.
Ohh ok so how much time it will take to be stable?? @night cloak
Till the devs add more servers for Asia region.
😑😞
Or transfer the traffic of Asia region to another server which is close to Asia .
But then I'm unable to push the rank 😅😅, but thanks for telling so that I can play and complete my mission
Just try to play when the traffic is low in the server.
Quick scope button is not appearing even though I already enable it
Hehe sir ok thanks a lot. Btw in Asia server it always shows 70 to 80 but when I start playing 😂😂
nevaaa
@dense rivet it happened to me too last time
@hazy comet i hate that bug
What's the issue @dense rivet?
Stuck on the vehicle
Hello, @dense rivet!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
You need to reset the layout so that it will work, @lean meteor.
That bug make me angry
@night cloak ahh okay thanks bruv
No problem.
@night cloak can we send item on inventory
What do you mean?
Sending item in inventory
You can't gift the items in your inventory, @dense rivet.
I hope the update can sending item in inventory
Do send your suggestions to the customer service in-game directly @dense rivet.
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Which language you know @dense rivet?
@vital sluice Indonesia
Kirimkan saran Anda ke game layanan pelanggan secara langsung @dense rivet.
@vital sluice ok thanks
If u read this please add a server
yes, please add a server for south east asia, and india (because Indian F2P gamers prefer free to play than or over paid to play like PUBG and etc)
I’m just playing with my friend and he gets this message ...... can anyone help. He now can’t log in. Please tag me
Please tell him to contact customer service, @formal locust.
How does he do that if he can’t log ??
please you is french ?
It’s asking him to log in. So he clicks on Facebook to log in and that’s when he gets that message up
@night cloak me ??
Hello,
I am a mobile pubg player (RAF × RORO) I am ban for an error (bug) I would like to know how to make me deban and you report the bug
please modo or administrator
@night cloakyou probably used a 3rd party software which infiltrated game files
You might have used gfx tool or any other game attachment
no just bug
no
just déco reco I see more the walls of my house and I kill a guy through the walls (which I could not see anymore)
im feed bye please déban my
@night cloak that is not possible
There is a bug where u can see and shoot through walls but those bullets dont do damage
Yup↑↑
@night cloak all sorted. He’s back online. Thanks
I played miramar last and I could see everyone running round the building but the building wasn’t showing. When I scoped the building reappeared
Help please, I can not log in to my account when I log in, the game crashes. I tried to log in to another one, everything is fine, there are no problems. I tried to reinstall the game and restore nothing did not help, I have been writing for a month and have not received an answer. Help please and contact me! Nick in the game for this account AW ツ Strim4ik ID 574101299 Please help me to return the account or at least the skins that I knocked out and bought with my own hands!
Are you banned @hard rivet? Have you tried opening your account on a different devices?
@raw mountain you have to enablepeek and firein general settings.
Yes tried to enter but also crashes. Notifications that I am banned no!
@vital sluice when ia the update of the original zombie mode
@vital sluice how can i enable it??
In controls i can see it but when i play i can't
Go to general settings @raw mountain, there you can find it.
@dense rivet Kami saat ini tidak memiliki tanggal rilis khusus untuk pembaruan yang akan datang. Setelah kami melakukannya, kami akan mempublikasikan informasi lebih lanjut di #news.
@vital sluice now it's working :D thanks
Glad to be helpful! @raw mountain do not hesitate to contact us again if necessary.
@vital sluice when the update glass i see the Chinese version have a glass
Help my option to swap my scopes is missing
@dense rivet we don't know about that unfortunately.
@tardy ocean you first enable it in general settings, if it still doesn't appear then there's a pinned message in this channel which helps in how it can be enabled .
Please read this channel's pinned messages for further information, @tardy ocean:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Do I have to reset the game for quick scope to be enabled I enabled it but not showing
@tardy ocean did u disable quickscope look out for it boi it seems to be disabled
😌 Hmm
You know the repair button before login
Hmm boi it did reset settings restup them man
Since you are unable to find it
How to solve the issue preventing enabling of the quick scope switch?
- Enable quick scope.
- Reset your customized controls.
- Save the reseted controls.
- Exit the Controls section from the settings.
- Enter the Controls section in the settings.
- The icon will appear and you can customize it however you please. @tardy ocean
Okay
I did save it but not showing in game
Do I have to finish my game firstly @vital sluice
😌 i think yup
Yes @tardy ocean.
Okay
What kind of action will be taken for verbal abuse....
UtkarshMI007 this idiot constantly using f*** word for complete game....and killed no one....
#questions do you take any action on that
@vital sluiceYes tried to enter but also crashes. Notifications that I am banned no!
@white steeple you find the player in game and there will be a report option available in bottom left you can use to report that player.
@hard rivet we haven't encountered such incident, have you tried contacting the customer service in-game?
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
I wrote nobody answers already 26 days I write! @vital sluice
Tried playing on a guest account? Or does it show any error when it crashes ? @hard rivet
still getting disconnected from voice chat in pubg
i have to restart my game just so that it would work
Do report it in-game @buoyant fern. The more reports the get,the sooner they will look into the issue.
@vital sluiceThere is no mistake. I play now on a new account and there are no mistakes. It only happens with that account.
Do you have any screenshot of proof of what happens when you open that account? @hard rivet
If you do, forward to my DMS .
Yes, but I think it will give nothing
@vital sluiceHere comes the download and everything crashes!
What device @hard rivet ? Poco?
@vital sluice are Tencent games and epic games are work together or not
Hello here
Plz tell me y i am not getting vodatone billing option to buy n uc in pubg?
Is there anyone plz tell me
This channel is just for showpiece?
@cinder lance Did you link your pubg m account with google play?
@vital sluiceNo Xiaomi Redmi Note 5 4 / 64GB
@worn forum
No
@dense rivet Tencent owns 40% stake of EPIC which was brought at a valuation of 825 million dollars when Fortnite was still in early stages of development
I only linked with fb
@hard rivet Did you try repairing the game? The repair option which appears at the right window when the game loads?
Yes did not help @worn forum
Do you play on Asia server?
cause sometimes, when the server load is high it does something like this
@hard rivet u said it only crashes when u login with a particular fb account which means the problem is with your fb account, wait i will assist u
@vague onyx
Bruh
@cinder lance what's your problem
I m not getting vodafone billing option to buy n uc
@vague onyxok
What happens when to try to purchase uc with Vodafone billing? Doesn't it show up or something else
@cinder lance i myself haven't used Vodafone billing ever before
I suggest u to buy a Google gift code instead and make the UC purchase, it's much easier
@cinder lance Are you sure it's the same google account you added your vodaphone?
@hard rivet go to FB ,
Settings
Account settings
Apps
Apps websites and games--now make sure this option is turned on
@night cloak
Wat do u mean by that?
@cinder lance I mean if you've multiple google accounts added on your phone, that could cause issues like this.
@night cloak
Wat if i remove one acc nd thn try
Its still dont worka
Phone settings?
@hard rivet no no Facebook setting
Ок
@cinder lance Go to settings > accounts > google and remove all the google accounts and add then add the one you've vodaphone on.
Ok tq
Hmm, still the game crashes right, that's weird
@hard rivet since when u are facing this?
@hard rivet @vague onyx It's an issue reported by few others too. Don't know why there's no fix or workaround yet.
@night cloak if others have this problem then pubg will eventually come out with a fix
@vague onyx Not a new problem actually. This including few other problems were never got a fix.
I really don't understand why it doesn't let u sign in with one account but will let you do it with another one
@vague onyxAlready a month. Maybe I can not log into my account due to the fact that I tied 2 social networks?
And if the account was banned you would have got a pop up about ban, not crash
@hard rivet Not really.
@hard rivet two? Why don't u sign in with the other one then, i mean Gmail
U will get ur account back
@vague onyxI have a new account on which I play until the old one is returned
@vague onyxThis one works fine without crashing.
the quick scope switch doesn't appear in my game, even though i have turned it on. can anyonone help??
@snow ridge it's a bug, the button only appears if you are using 2nd layout of controls
@vital sluiceyes I did, but what's the use of that...
That's how a player can be reported in-game @white steeple. Or you report him during a game.
All the ranking gets updated very season reset, @peak wadi. If you are talking about conqueror tier then take a look at #481198147478224896 3.9.
@vital sluice I am not asking how to report, what kind of action will be taken by PUBGM (Tencent) after reported on a player...
umm, i forgot how to change your name
And where to buy rename card
pls im nub dont judge
@white steeple Thier merit might be reduced. Not 100% sure.
@night cloak re-name card is available in shop for 100uc each.
ty logan, on the behalf of above guy :)
Holy cheese the rename card is 180 uc wtf dood why are tencent robbing us
@night cloak exactly bruh
@night cloak it's supposed to be high so people won't be changing their name constantly, it confuses others and who they are playing with if they are doing that
@vital sluice I think it's 180 UC. My shop says 180 UC per rename card.
So is it 120 or 180?
- Lol sorry new keyboard
My bad!
Is it possible to gift items from inventory?
Not possible .
I have 4 rename cards and my friends keeps on asking to gift it
That is not possible unfortunately.
Damn. Ok
@amber mango uh wrong channel ?
What to do when 6 people teaming in dou
Duo
Report already but will pubg take action?
фдкшпре
@night cloak there is no rules against that so they will not get banned
They will look into it , and take action accordingly like reducing their merit and such. @night cloak
I got warning but I did nothing
Use #discord for this server related issues @sand ridge
@night cloak what's the issue , I don't understand. Why did you reset factory?
@vital sluice i think he's lagging everytime, and use message logs
And the device he's using is Samsung Galaxy Note 5, old phone, it's upgradable to 7.0 Nougat
Hey I want to ask if I have Bunch Of Friends From Face Book And In-game Like about 300-400
Will game Lag,Like Lobby etc
Whats wrong with the Game im from Germany but get only so rooms
Cuz I created new account and it has only 7-8 friends and game never lags not even a bit
many arabs play Europe apparently because there's no Arabic server, it's gonna be adding in the future
Sucks
My game crashed
Irestart it
Again crash
Again restarted again crashed
Now uninstalling it
Worst game ever
Can never get fixed
@stable ether not sure about friend list but my game lag is decreased after I delinked my facebook account
"you were killed last round"
Everyone knows this problem it's widely know bug and yet why they haven't fixed it yet? I'm not sure if any one of us got a valid answer if so please do let me know why it's still happening!
P.s I'm salty because I had to restart the game cos of my mic was not in sync with my team and I came back to find I got killed by tencent (not first time).
That pop-up only appears when your internet connection is slow.
Unless, it's caused by server lag, then that's a different story.
@blazing temple check #537994952119156756 .
@normal fulcrum
How to do that?
When is the update gonna come, i heard something like 12th february
@night cloak we have no official date yet, could be at any time from the 12th- 30th
gg pubg mobile banned me without reason, still doesn't have any msg from them
what a nice game, lost everything 👀
Hello, what to do if I missed the reward for season 1 (which came by mail) But the Support from season 2 is silent ... Can I return my award?
what reward? @obtuse zinc
jacket s1 , boots
if you missed s1 outfits, you can never get it again
if you miss any season's outfits, you also can never get it again
@night cloak i am nonironically soryy
Sorry*
My friend had the same problem, pubg sucks
I dont want skins which cost 70€ i want bugfixes
Game is the perfection
isnt 70 rupees really cheap?
oh lol i saw wrongly
i fricking hate tencent
it looks like a simple developer laziness, because for the recent $ 50 million it was possible to hire good drawers so that the pixels can no longer be seen. And finally to fix the mistakes that are still from season 2 ... do not you think so? And listen to the Russian players ... And the Russian discord: /
well actually the pixels can be mostly removed by switching on anti aliasing and using high graphics
@haughty cypress not all people have asus rog phone so yeah yeah
cant blame them for using phones that can only handle so much
Ha ha ha ha, and lose a couple dozen FPS?
@haughty cypress tru
I only remember that i changed the language to Russia then hours after that i got banned
I don't really know why
if we had modern combat 5 graphics, ya'll would be complaining about why updates take so long
but still i dont want shiddy overpriced skins, i want optimisation and bugfixes also lobby sucks cuz the lag between clicks.
It also leaves me to see snakes at a distance of 150 meters +
I will always remember this atleast, got what i wanted
seeing snakes at 150+ meters happens on pc too, just further
@haughty cypress no i mean if i put higher than smooth i cant see snakes some reason at that distance
Which sucks
oof my render is different from my teammates too
And i prefer bad graphics (not all the way bad but mediocre) and 60 fps over good graphics 30 fps
i cant see enemies from too far of a distance, but at around 200-250m i can see people in buildings lololol
@night cloaktop 1 FPP(Europe)-Russia
Top 1 Tpp(Europe)-Russia ...But the Russians are not listened to, and the Russian discord is useless. The moderators themselves say so.
@haughty cypress enemy render is about 1020
Meters
Grass render 150 at smooth
I'm not even Russian lol
russia represents a fairly small playerbase, the biggest voices are NA and asia
i just changed the language because i was bored, then rip my account
@night cloak dude, 1020 means you can see enemies on top of the georgo hill from the middle of gatka, which you cant
@haughty cypress especially asia and india because theyre pretty addicted and know what theyre talking about
@haughty cypress one youtuber tested it
whats the name?
bruh, im talking about the player character's rendering
But we are talking about European servers ... Asia was separated by a separate client
motorbikes and whatnot can be rendered in at a further distance obviously
@haughty cypress oh yeah but i meant enemy render distance
@obtuse zinc EU playerbase is like half of asia tbf, you dont see many EU players having their voices heard
@night cloak he seems to be talking about income from Asia, it is much more than from Europe
cuz we asians are facing lag issues a lot after s03, i guess
where is the point of the vid that says you can see enemies up to 1km distance? im only seeing up to 330m @night cloak
and some asians play on eu because some live closer to where the eu servers are than the asia servers
my point here is that the size of the eu playerbase is small compared to asia and na, whatever feedback given would usually be first reported by asia and na
well, they live closer to Europe, but why they don’t have big achievements? We don’t see a large number of tops
what does "dont have big achievements" refer to?
@haughty cypressSo you can not listen to European players? Go to the Russian server in the discord and ask for their voice are taken into account? Everyone will tell you that they do not need anyone and do not flush
The moderators themselves help with advice, to the question "Why do not you report"they answer that it is useless
- im just some regular dude, im just trying to speak sense
- its not that the devs dont listen to eu players, its that the opinions of eu players get drowned in the boatloads of opinions by na and asia
@haughty cypressGreat achievements on the European server
some indians live closer in europe, thus they get better ping in eu
@haughty cypressoh poop sorry i made a mistake
and what considers as "great achievements"? top 10 on the leaderboards? if no asians are up there, good, its supposed to be that way but if indians snatch your chance at a top 10 title, the problem here arent indians, the problem is that you are just not as good as them
@haughty cypressCREW CHallenge
what about that?
well to the evidence ... 2 Russian teams took the top 1 in both faces
what are u guys arguing abt 🙄
😱
the guy is upset about why devs arent listening to eu players @wispy matrix
@obtuse zinc soooo what?
well, devs arent partial bw two, they just take suggestions or complaints as a whole except server problems.
top 1 in TPP and FPP
what does russia being at the top have to do anything with asians?

we probably do not understand each other ... I mean that it is necessary to take into account the opinion of top players who are prevented from playing mistakes
ya of course its necessary, but the opinion of the majority is what tencent favors more
its also why fortnite is so successful
Also about the pixels, let the developers take the phone from 6.8 inches and look at the pixels, what they are wonderful
And the grass ... White ... What I like
And tilted)))
Uhm
Work at Paint
thats not the devs problem, you just need a better device for it lol
there is only so much a typical phone can handle
expecting modern combat 5 graphics on pubgm is wishful thinking
maybe in the next 10 years
It is a pity that 710 Snabdregan with 6 GB of RAM is not enough
hike is weak for pubg, go play Fortnight
What is suitable for this game? 845 or 855? Or ipad?
Ipad pro is desirable, the usual one is also trembling
I have 626 3gb ram smooth and high ...it runs osum for me!
Xiaomi ?
10or
?
Go search for it 10orG
@obtuse zinc yea 845 is perfect for the game , no lag , ipad is great coz there is a lot of customisation space available for buttons
Is the road rage hat in the lucky air drop permanent item?
Whenever i start playing in Custom Room my Ping Raise upto 900 + .
But if i start playing normal classic match ping back to normal.
Moderator can help me.?
Are you the one who creates the custom match, @pseudo bolt?
Are you able to provide a screenshot of the item, @cunning crown?
No
It depends on the server the custom match host chooses.
Yes, But it's Asia server me & my friend created for some practice.
It may be that the server was changed without you knowing it. Try to check more closer next time.
Do you play on the Asian server when playing classic matches as well?
Check if it is the same case next time. If so, please contact the customer service via the game settings for clarification.
Ok,
noktk a
Are you able to use English, @open olive?
ı am turkish
If you are unable to communicate in English, you can try to contact @modern gale privately. He is Turkish as well.
You're comfortable I know English
How may we be of assistance?
I don't think I need help.
If you do not require any assistance, please use #chat instead.
@lime juniper Yes , i will screenshot in a bit.
Do you know when the game will be optimized for the 11” iPad?
We have no such information at the moment, @mental lake. Please stay tuned.
They are permanent unless otherwise is explicitly stated.
Alright,thanks.
How much RAM does your device have?
4gb
What device is it?
@stable ether long process. I'll message you everything step by step
O0:00 utc means 8 : 00 est right
It's 7pm est
Is there a CSR I can speak to?
CSR?
Customer service representative or community manager, the appeal process is automated and I'd rather try to climb the ladder to get my case looked at. I was banned after dying in a match, lost a gun fight. Exited to lobby, a notification displayed saying 'Game data has changed', I got logged out, and banned for ten years.
I don't use any sort of third party software. I'm a default controls, thumb based, rank pushing player. My stats reflect this, and I haven't used or even remotely considered using anything in regards to mods or otherwise.
@night cloak
Apologies, but the staff here have no association with the game whatsoever besides the community team. You may contact customer service in-game.
Is anyone aware of anyway to reach customer service in an expedited fashion, rather than waiting weeks for them to manually look at my case?
@night cloak
Sorry, but no. We do not have such services.
What's up?
hi
Hi
so i bought a new phone HONOR 10 lite
before i had iphone 6
and i am using the same controls and graphics as the iphone 6 but my game is lagging to hard
OK...
@tropic ravine
it looks like it uses the same technology as the Snapdragon 835
the CPU
You're going to defiantly be getting lag.
Because your processor isn't able to process the game well.
in iphone 6 the gameplay was perfect
Probably because of better resource management.
I have a tab s4
and the game lags on it. It's using a snapdragon 835.
I don't think there is.
Wow
Thanks anyway
The Kirin 710 is still using 12 nm technology
While the newer processors are at about 10 with the upcoming snapdragon 855 at 7nm
Aple is currently using a 7nm cpu
Thanks again
No worries, sorry mate.
Wait no if apple is using 7nm and honor 12nm does it mean that honor gameplay should be better
Idk if I'm right
You want smaller chips
they are more efficent
Because components can be closer together
@night cloak not getting your acc back, might as well start new acc and get back to grinding
Many other people me included were banned for 10 years for no reason, all customer support says is "we regret to inform you that our backend system shows a violation" idk why I was banned and If i actually broke a rule I want to know WHAT I DID but of course like you said, in game support is a bot and can't provide any actual help
so take it from me and forget you had that acc and start anew
All account suspensions are, as repeatedly informed of earlier, justified. This means that no accounts are suspended without a proper reason. Accounts are suspended due to violation of Tencent Games' terms of service, and there is no way of recovering access to a suspended account aside from waiting until the punishment automatically ends. The punishment's duration normally ranges between the following two options, depending upon violation:
- 2 months: Use of unauthorized, unofficial and/or cracked versions of the game, both on mobile and emulator.
- 10 years: Use of unauthorized third-party software and/or methods, such as—including, but not limited to—cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality.
Does anybody have the OBB file of PUBG?
lol why you need it?
I've 300ping in asia server and 150ping in eu server while i live in asia...
How to solve this problem?
@tropic ravine
It depends on your distance in relation to the servers.
What the heck men, i had 90ping until last night
Now it's 300+ ping in asia server
@tropic ravine
Are you connected to your wifi or cellular network?
WiFi
Have you had any issues with your ISP today?
Nope everything is ok
What's the issue?
I might jump out of my window if i have to
I already customize my character to a male
A male
I returned to the lobby
And this is what i get
Try restarting your game @rocky timber
The ping keeps fluctuating, switch to a different WiFi or data connection and you may get better ping. @hardy holly and if you are in Asia, once you are in-game the ping will be better than what you see now.
Nope it's same in, in game also
It's fine for me , so like I said change switch to a different WiFi connection or data connectionand restart your GPS . @hardy holly
Like why does level 3 armour die to a single pistol shot
Number 2 always has one teammate with hack ! Reported many times but still didn’t get banned
They never do get banned as the auto cheat does not detect the auto cheat bypass
Which is a basic code that a one year old create
Pointless asking pubgm for support ad they do not care
One shot glitch is 3 weeks old have they done anything about nope they have not
They don't care as long as they make money
And as shown no reply as they do not care
Why have a support that has no response to player's
Hmmm, saying that they dont care is an assumption, also this support is made up of regular people, not game devs. We dont know everything
Any news on when the beta features will go to the global version? Assumptions? Guesses ?
I just played a duo match but I didn't get a partner I was playing by myself
Does war mode up your rank
my id got banned and show that you are using a crack version lol even i have not used any type of crack or hack pubg needs to check their server and maintain them
I have depression
AHH
why is tue server so low?
im playing other games in 80ms while i play pubgm in 180
please help
any devs?
Does marksmen rifles help with the 300 kills sniper achivement?
Its my home wifi... internet is working fine. I HAVE restarted my device as well as my router. SO can u tell me why this happening. 
Because they are not focusing on that right now, hopefully its added soon! @fossil kindle
I can’t link my Facebook to the game
I linked my twitter and Game Center but I can’t link another one
nvm
Does anyone know why this happens that I played duo match but I didn't have a partner
@vital sluice
How can I log in via the emulator if I have a link to this vkontakte and app store?
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
How do I fix team formation error?
Please help me, I think my devices complete all the requirements but I still can't download it due to it saying my device not supported.I really want to play PUBG Mobile because it seems fun.I really need your guys help, would really be thankful and appreciate your help! #questions
I think your CPU is not smooth enough to support PUBG MOBILE. better buy a new device
Anyone there ?
i've recorded a hacker
Hello, @radiant helm!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Yes ,how can I help you, @night cloak?
It is been two months since my phone was released and it is not yet supported Honor 8X 😦
4gb ram and Kirin 710 Processor
I get this message every 3 - 5 minutes during every single match that I play. It’s been occurring for a week now. I’ve never had this issue before. It happens across multiple devices and on multiple high speed networks. My ping time in game is around 35 - 40 ms. I’m on a low latency network. I have the latest 2018 Apple devices. The game is basically unplayable at this point. I’ve been playing for months with no issues. I have tried the repair options and completely reinstalling the application with no improvement. Is anyone else having this issue?
when Zombie mode is coming
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
ok
Please read this channel's pinned messages for further information, @old anchor:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Not supported means @stiff cloud?
Thank you for the quick response. I am chatting with a support person now.
@night cloak means I don't see Ultra or Extreme FPS on my Graphic settings
Whats up with the ping right now? I've shared an image in #media
Something is up i cant play at all 😩😭
What region are you in @night cloak
Olá boa dia, então gostaria de saber se só é meu jogo ou de todo mundo que não tá dando pra trocar o Nick com caracteres,tipo na TAG.Voces poderiam ver isso suporte?desde já agradeço.
Esses caracteres mas já tem gente usando esses caracteres, então acho q erro do jogo.
@urban fern Please speak english
report please, this fvckin cheater, wall hack and aimbot
@night cloak i have vid of that , i record that fvckin noob
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Hello
Can anyone help me?
How may we be of assistance?
Well my game shows my ping around 50 on server select but while playing it drops to 150+ even reaches 300+
@night cloak What is your connection type?
@night cloak
It's mobile data
@lime juniper
You're getting an advantage over other players, @serene steppe.
It is a tool that boosts frame rate, so...
@night cloak how?
@night cloak Have you tried reconnecting or rebooting device?
Most likely server-related lag, @night cloak.
Many times
Otherwise, your connection is slow.
@night cloak Which server? I play on Asia and never face server lag on my end.