#questions

1 messages · Page 338 of 1

distant falcon
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Can someone tell me y i got banned from discord

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😑

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For a day or more

wispy matrix
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u might have violated rules of some channel

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@distant falcon

distant falcon
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I posted a link of youtube video but is hould have got some qarning right ?

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Warning*

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Anyways can soneone tell me will i get banned if i use octopus app

wispy matrix
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yes unfortunately

distant falcon
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@wispy matrix r u sure

wispy matrix
#

yes, a lot of players have been banned recently for using octopus

cosmic gazelle
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Ok so my FPP ranking in Asia server is still buggy and not increasing in Any mode, Solo,duos or squad.
Since the new RP Season 5 update.
I did everything like reinstalling the game and contacting the customer service but no help.

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My squad score.
At 2600 points and gold 1 and it's stucked there..not increasing nor decreasing

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I even made a video of mine winning the match still didn't get any points

haughty cypress
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oof this bug

cosmic gazelle
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@haughty cypress any solution?

haughty cypress
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i have a clan mate with this bug too, he is still stuck

pulsar geyser
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how to upload a clan requirement

haughty cypress
cinder quarry
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Connection to server lost

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Everytime im getting this message

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I just lost my two games

proper dirge
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@cinder quarry How long has this been going on for?

pulsar geyser
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aperture is a public bot?

lucid niche
neon patio
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@pulsar geyser nope

proper dirge
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@cosmic gazelle Did you head shoot him?

limber dew
#

Why today asia server are so lagggy and faced high ping issue

river comet
#

hi

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i have peek button issues

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@limber dew asia servers are dead lol

limber dew
#

@river cometlmao

ripe cypress
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Lagy developers one month completed Asia server laging issue not fixed :/

sleek vessel
#

Improve asian server

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Server laging very badly

night cloak
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This is known issue. It will be fixed soon.

sleek vessel
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@night cloak ok I hope pubgm devos fix this problem ASAP!

night cloak
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Hope so👍.

haughty cypress
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I like how this report is gonna bring in more hackers for showing the link here

proper dirge
#

?

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@haughty cypress What do you mean?

haughty cypress
#

People who check out this channel may check out yamraj for hax

proper dirge
#

There are no hack links on this server

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Oh

haughty cypress
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That vid right there is 🤔

night cloak
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Yes . Links will be deleted automatically. That might be discord cache.

elfin zodiac
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Also @haughty cypress @proper dirge yamraj was already banned, his streams are now just prerecorded vids

haughty cypress
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Oooooo today i learned

golden sinew
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Soo I have more RP than everyone else in the lobby but my name doesn't show on the side

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Anyone can help?

blissful mist
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So there is connectivity issues?

crude bolt
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@golden sinew im the basic setting there is an option for this at the end of the page i think it is changed to disabled check it

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May be this

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I dunno

golden sinew
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Ty @Bscam#1159 <3

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@crude bolt

crimson ice
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I haven’t done anything wrong

night cloak
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Have you used VPN?

crimson ice
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No bro

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Its my personal wifi connection

crude bolt
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@golden sinew np

night cloak
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Then strange.

crimson ice
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This happened to me 3rd time

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I am so frustrated

night cloak
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If it keeps happening it might turn into a 10 yr ban

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Please contact customer service for appropriate reason for it.

proper dirge
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@crimson ice I have had people tell me about this

crimson ice
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I send a msg but they never reply

night cloak
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It takes some time for reply.

proper dirge
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@crimson ice They eventually will, it wont be a response you think they will give you though

crimson ice
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@night cloak 1 month?

night cloak
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Have you used game boosters and stuff?

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Yep. Up to 2 month, @crimson ice.

crimson ice
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Bro i never use 3rd party apos

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Apps*

night cloak
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Then don't know the proper reason behind this.

lilac dust
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Me too @crimson ice

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But i got banned 3 days ago

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They are making a big mistake and discusting us from game

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I have Season 3 Royale Pass dude

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I'm not that brave for lose my 70 Turkish Liras

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@crimson ice At least yours is three month mine is 10 years

night cloak
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@night cloak having difficulty aiming with a shotgun ironsight wearing the mad bear set

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They aren't gonna fix it @night cloak Just wear some other clothes

wispy matrix
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what difficult r u guys facing?

night cloak
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Can you provide the screenshot?

lilac dust
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I know you are not telling this to me

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But I send them a prove about they are making a mistake hundred 100 sure about that

night cloak
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That issue is already reported to devs.

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@night cloak will capture a ss when i get on game

lilac dust
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They did not answered xD

night cloak
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It should be fixed soon, @night cloak.

lilac dust
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That issue is already reported to devs.

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Did you tell this for me?

night cloak
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@night cloak okay

terse light
elfin zodiac
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@terse light when you have a weapon unequipped it will happen at random

terse light
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What are the odds?

elfin zodiac
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It's just random, I dont know the odds

terse light
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Alright. Thank you!

elfin zodiac
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No prob

blissful leaf
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Can we use apps like GFX tools? Because i want to use better graphics?

night cloak
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No

blissful leaf
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:(

night cloak
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@blissful leaf

storm flumeBOT
#

Please refer to FAQ #2.7 in #481198147478224896 for further information, @blissful leaf. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

blissful leaf
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When android devices will be able to support HD and HDR graphics and if Pubg team can more simplyfied graphics settings

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Like view distance and more...

proper dirge
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It depends on the system

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It also depends if your device can handle the ultra and HD graphics

night cloak
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The graphical option will be available as soon as the game is fully optimized for your device.

woven magnet
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also, i think specific graphics have specific resolution

proper dirge
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Yes

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Which then determines whether your device can handle it or not

daring spindle
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Hello?

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I have a problem with my game

proper dirge
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@daring spindle That's a glitch

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It happens every once and a while or rarely

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Unless they are moving, report them

sturdy perch
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why a guy who's nading me and killing me isn't losing merit?

ancient kestrel
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@daring spindle wadu hek in pubg mobile 🤔 🤔

uncut ore
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Anyone can help me ??

ancient kestrel
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Say the problem if anyone can he/she will surely willpubgchickendinner

uncut ore
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I had 125UC yesterday but today i have only 5 !! I didnt bought anything

ancient kestrel
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Have you gifted anyone anything?

uncut ore
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Noo

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I paid yesterday ₹180 for 120 UC 😿

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And now i have nothing

wispy matrix
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wow, next time gift uc to me plox

uncut ore
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😒

ancient kestrel
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@uncut ore try ingame customer support

elfin zodiac
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@sturdy perch you have to report them in-game

radiant pilot
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Any bloody acknowledgment from the Devs about the ongoing bug(s) that is/are happening to everyone playing the game?

mossy nexus
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S.a

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Türk varmı

vocal zinc
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Ben

night cloak
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What is this update

viral tartan
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Hi this person is playing music through his mic and is very annoying (Voenkom#0385) @tidal warren

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It is in genaral 2

tidal warren
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It’s been taken care of, thank you for the report. @viral tartan

viral tartan
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Thanks you

tidal warren
viral tartan
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Oh ok

proper dirge
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@sturdy perch Okay so whats the issue?

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Nvm

versed mural
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when you are goint to fix single fire glitch

wispy matrix
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never

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@night cloak i guess not

rich acorn
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Please ban this guy

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Ok how?

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He is live now cheating and stealing rank... BS

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Ok

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Thanks

karmic girder
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Drari need help

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Hashem khuya nsewlk

indigo gulch
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i have some people asking me if theres a way to report that their account was banned with false reason. is there a way? ping me plz

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sry for the bold txt

karmic girder
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Ok i have a prob in my game when i fight in pubg mobile my mouse run to windows

indigo gulch
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by the email right?

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k thx

karmic girder
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and ?

night cloak
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Can someone help me? My English is not good.

autumn rover
night cloak
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@night cloak what do you need help with?

sturdy perch
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Anyone online

night cloak
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My Facebook account is closed. I have no more accounts to log in. @night cloak

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@night cloak are you trying to retrieve your Facebook account back?

sturdy perch
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Is the merit system working? A guy who my teammate has naded me over 5 times even after asking sorry.

night cloak
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No, my account was deleted by facebook. I'm trying to save my game. @night cloak

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@night cloak you would have to contact Facebook support and ask them why they deleted your account and how you would be able to get it back.

fleet turtle
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lag and screenshots when the bomb zone message comes out or when the zone closes, does it happen to someone else?

tardy ocean
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@neon patio what’s the current version of PUBG

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Some people are saying it’s 0.10.5 but for me in the Apple store it’s 0.10.0

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@tidal warren

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And it dosnt she update option

gleaming abyss
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@tardy oceanlemme check

tardy ocean
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@gleaming abyss which one is it

gleaming abyss
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10.5 for me

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@tardy oceanu on ios or android

tardy ocean
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iOS @gleaming abyss

gleaming abyss
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Uh i cant help u then

tardy ocean
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Okay

gleaming abyss
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But w8

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Open ur game and log out

tardy ocean
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Okay

gleaming abyss
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@tardy oceanon login page check version

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Cuz last update wasnt from store

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It was ingame

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Lemme know when u are done

tardy ocean
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Okay

old mesa
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Dear pubg mobile, my account is banned for 10 years, however I did not do anything I swear :). What can I do for this

ruby totem
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nothing

lilac dust
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It Happened all of us bro They are not gonna open your ban

ruby totem
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your not getting your acc backj

old mesa
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What a perfect game hah

lilac dust
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@ruby totem Are you still playing btw?

ruby totem
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on an alt acc

lilac dust
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With new Account

ruby totem
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ye

lilac dust
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I can't

ruby totem
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@old mesa the in game support is bot so you might as well make a new acc

lilac dust
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I can't play with those bad skins

old mesa
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Yes, I just talked with a robotic person :D

ruby totem
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i wish there was a system so you could pay to get acc back

lilac dust
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Idc about my acx

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Acc

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I only want my skins back

ruby totem
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cuz my acc was season 1 with stuff you cant get anymore that arent just season exclusive

old mesa
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I wish so I, but there is no

lilac dust
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That's enough just my skins I can start from Bronz 5

ruby totem
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idk why they dont do it its a win win people get acc back and company makes money

lilac dust
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@ruby totem Yeah sadness I have season 2 Plat Clothes and Season 3 Rp :(

ruby totem
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ye

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me too

old mesa
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Don't forget smthng, friend list

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I can't find my friends lol

ruby totem
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ye i had some pretty cool dudes

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but now Idk their username cuz i dont have any actual contact with em

night cloak
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If you don’t need help please move to #chat or #pubg-mobile

tardy ocean
old mesa
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@night cloak 👍

gleaming abyss
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It does

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On top right corner @tardy ocean

tardy ocean
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Not for me

gleaming abyss
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Its 10.5

lilac dust
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Left

gleaming abyss
#

Open your screenshot and zoom

lilac dust
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Not Right

tardy ocean
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Or I see it was to Small and the contrast not very clear @gleaming abyss

gleaming abyss
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Ol

tardy ocean
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Yh when u said 10.5 I thought u were talking about the app update @gleaming abyss

gleaming abyss
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Oh ok

tardy ocean
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@gleaming abyss I didn’t see any zombie is though is it random

gleaming abyss
#

@tardy oceanzombie mode will come in 0.11.0

tardy ocean
#

Okay

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Someone said zombies were out already

gleaming abyss
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Nops

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Just rumors

tardy ocean
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Okay

vagrant dew
#

Why is the ranking. System sucks 7 kills top 3 and I got 1 point of ranking and....... But If I i don't make it top 10 I lost like 30 point

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Ask the devs to fix this problem

gleaming abyss
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@vagrant dewyour tier?

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@vagrant dew you cant get to devs ob discord report your issue we can just guide you

cerulean sundial
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God I love a game where you can run into the same hacker (speed hacks, god mode, shooting through walls) 6 times in two weeks and they still haven't been banned or anything.

gleaming abyss
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@cerulean sundialdid u report them?

cerulean sundial
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Each time

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Same person

gleaming abyss
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Usually hackers are banned in ban waves and those waves dont come every day

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They will banned soon im sure

cerulean sundial
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Fair enough, I've just been running into more lately than usual

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Getting sick of it and almost wishing the squeakers would play PUBG again so that I don't get into lobbies with hackers as often

bitter warren
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For the past week, I am hardly getting any FPP matches whether it is Solo, Duo or Squad in NA. What kind of problem are you guys having with matching?

cerulean sundial
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@bitter warren cheaters mostly

bitter warren
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Keeps telling me estimated waiting time is blah blah 2 mins and I never get a match

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@cerulean sundial what do cheaters have to do with FPP matching? If they were in that mode, we would get faster matching

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@cerulean sundial stop crying and play more matches, you will rank up if you are good

cerulean sundial
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That's a different kind of matchmaking problem, one I would honestly prefer over getting headshot by someguy outside the zone not taking damage

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@bitter warren lvl 47

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There isn't much else to level

bitter warren
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@cerulean sundial I am level 61 and I stopped crying about hackers long time to ago

cerulean sundial
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@bitter warren good for you

bitter warren
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It is true tho there have been way more hackers for the past two weeks

fleet turtle
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@bitter warren i am level 66 and i say that there are more more hacks

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In fpp tpp

bitter warren
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Like they kill people with one single headshot from miles away when you have level 3 everything and your health is boosted up and your teammates are alive

fleet turtle
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More hackers

cerulean sundial
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@bitter warren and they're several kilos out of the zone

fleet turtle
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Wall hack

bitter warren
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ikr

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wallhack and sharpshooter hack

cerulean sundial
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And the godmode

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Or at least a no zone damage hack

gleaming abyss
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@fleet turtle @cerulean sundial @bitter warren move to #chat or #pubg-mobile please

bitter warren
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I found this site which promotes hacking and it uses the official logo from PUBG

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@gleaming abyss we are not moving cause this is a problem and you are not a mod, you are welcome

gleaming abyss
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@lime juniper i asked them to move to general but they dont like me asking them can u ask em?

bitter warren
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@gleaming abyss No

gleaming abyss
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As u wish :)

bitter warren
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Keelan stop spamming this text channel, this text channel is for support @proven geode

fleet turtle
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@gleaming abyss ok sorry

final prism
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every day i will be able to do one match with perfect signal then after that match it says servers are to laggy and won’t let me join any match @lime juniper

cyan echo
#

After updating my Asus Zenfone 5 2018 (or SE620KL) from 8.0 to 9.0, why does the game cannot provide HD and high FPS anymore? I could smoothly in the 8.0.

Android 9 (64bit)

My Ram : 4GB

CPU : Qualcomm Snapdragon 636

More about my phone (antutu) : Ranking: 45 | score of 141317

But I think it is because of the software update, but please if you could fix this in the future would be appreciated! Thank you.

#

^ Also everytime I open the game, there's a popup and it says "Please adjusts graphics and screen settings if you experience issues during Gameplay" after the software update.

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It didn't use to show that before

ripe cypress
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Report issue in-game support

cyan echo
#

Okay, thank youu

vagrant dew
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@gleaming abyss me tier is crown 1

fleet turtle
#

every time I have more lag

obsidian pendant
#

Anyone know how to put my rank here?

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Dang

chilly patrol
#

Yo can some help me figure out why I cant watch shared videos? I can download them but cant watch'em

normal frost
#

Does anyone have a # to tech support for the game?

chilly patrol
#

@tidal warren can you help me please?

tidal warren
#

Shared videos where? @chilly patrol

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Here in the server?

chilly patrol
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Just in general

tidal warren
#

Just in general” tells me nothing about the issue

normal frost
#

@tidal warren can you pm me about a problem I'm having in game?

chilly patrol
#

Like when some one shares a clip or a funny video, I will click on it and it'll download and it says "cannot open video file"

tidal warren
#

If you’re having a problem state it here. @normal frost

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That has absolutely nothing to do with PUBGM though, we don’t provide users with random technical support. Try to google around for a fix for your issue. @chilly patrol

normal frost
#

Okay, I'm trying to get a phone number to tech support for the game. For some reason, my account is banned and I can't get a straight answer from the support bot as to why.

chilly patrol
#

Oof I totally forgot the is pubg m support sorry. But thanks for helping me.

tidal warren
#

Well, good luck finding a solution. @chilly patrol

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Use the “file claim” button, if you keep getting bot replies and your account does not get unbanned, this usually means your ban was justified. @normal frost

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They’ve recently updated the anti-cheat, hence why there are so many users complaining about a suspension. Read the pinned messages in this channel as well as FAQ 2.9 #481198147478224896.

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We don’t have an access to your account and neither can we check the activity logs, can’t help you any further.

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Good luck.

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🍀

chilly patrol
#

Thanks

shell kraken
#

How do I redeem my marvin harangue outfit

haughty cypress
#

wait till re2 update comes

shell kraken
#

Thanks

timber grove
#

Hack

storm flumeBOT
#

Hello, @timber grove!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

woven nova
#

my friend keeps connecting and disconnecting every time he tries to do something in the game. its not his wifi and his phone is a iphone 8 and has never had this much issue before in the lobby. hes constantly reconnecting and disconnecting. any fix other than the repair button cause he tried that

haughty lance
vital sluice
#

@haughty lance Tap Global Chat > Scroll down Left side Icons > Tap on the House > Tap top right to create room > type something = completed .

#

@woven nova your friend can try changing thier WiFi connection or connect to a different data service provider and try playing the game . If it's still continuing,it could be server lagging and try playing the game after a while.

haughty lance
#

Got thanks @vital sluice

covert egret
#

I saw too many hackers like that nowadays (wall hack, no recoil, speed movement)

digital roost
#

Hello, did the gyroscope settings change?? It is messed up for me. I can't play properly

haughty cypress
#

check your sensitivity

covert egret
#

Lmao, i cant share fb links? Oki so...
facebook(.)com/story.php?story_fbid=552429588592952&id=317887682402247

haughty cypress
#

big fail

digital roost
#

@haughty cypress not my sensitivity

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Left is right and right is left now

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When I tilted my phone before, right was right and left was left but now it completely switched

quasi wasp
#

Let's say i deactivate my FB account, while i still have access to my PUBGM account?

night cloak
#

Just link you account to some other social network

quasi wasp
#

Sure, thanks.

radiant spire
#

@quasi wasp Bro DON'T DO IT

#

my account got disabled and can't no longer login to game

quasi wasp
#

@Dr. Boombatz#6767 for real? Ok

sonic coral
#

!report

hollow canyon
#

!report

novel sorrel
#

!report

#

This guy team killed me just for a m24 I found I offered to give it to him but it wasn’t enough he had to team kill me it cost me over about 60 points and I got demoted after that I got team killed again and will be demoted again if I get another team killer this is annoying

#

Team kill kept getting sensored lol I wasn’t cursing at him

old anchor
#

Is there a way to enter in a support ticket somehow with pubg mobile

night cloak
#

You need to contact customer service, @old anchor.

storm flumeBOT
#

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

cedar galleon
#

hello how do i send the youtube link of a hacker streaming in pubg? it wont let me send it here

storm flumeBOT
#

Hello, @cedar galleon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

cedar galleon
quasi wasp
#

This guy has 2-3 channels

wraith phoenix
#

Due is this game gonna get fixed or not

#

My phone never heated before

#

Since the update

#

Lag ,fps drops moreover shots do not register

#

Plzzz its. Req fix this game

night cloak
#

This are pre recorded streams. Hackers are banned already, @cedar galleon @quasi wasp.

quasi wasp
#

@night cloak he has more than 1 account, you know that right?

night cloak
#

Appropriate actions will be taken to each and every account.

sour jackal
#

When i walk my joystick goes back how to fix it

#

😭

severe drum
#

Asking for a friend who's playing in Saudi-Arabia on mobile platform with vpn on

#

Please tag me

tall brook
#

This needs to be fixed

livid kiln
#

Hey

#

I'm having really high ping issues

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I've also tried repairing but that doesn't help

#

Can anyone help me

#

When I use wifi my ping is really high

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But on mobile data the ping is normal

#

@night cloak

severe drum
#

India

uncut ore
#

🙏

dense rivet
#

Please fix this bug

#

Stuck on the vehicle

neat cloak
#

@half kayak can i get help

half kayak
#

@neat cloak hey, how can I help?

neat cloak
#

I have a question my old phone met the minimum spec requirement but my new phone is a 8.0 and I can only get to smooth and balance same as my old phone

#

why can't i get hd or better performance

half kayak
#

They will either add it or maybe not, depending on what phone it is.

neat cloak
#

i have a moto e5 cruise

half kayak
#

I really don't know mate, it just looks like the developers didn't optimise it a lot more for that phone or the phone won't work in higher graphics.

neat cloak
#

oh ok thx

night cloak
#

Whats wrong with the room Finder ? Im from Germany and get only iraqer turkeys

livid kiln
#

Hey

#

I'm having really high ping issues

#

I've also tried repairing but that doesn't help

#

When I use wifi my ping is really high

#

@half kayak

haughty cypress
#

thats your own wifi problem lul

livid kiln
#

Ik

#

I have the worst ISP

#

Had Airtel b4 now BSNL

haughty cypress
#

sooooo how can we help you get better wifi?

thorn leaf
#

I cant open the game, its stuck on the loading screen

#

Anyone know how to fix?

#

Nvm

livid kiln
#

@haughty cypress Is there a fix

#

Something I can do with my modem

haughty cypress
#

thats a question for the technicians from your network provider

livid kiln
#

Someone said it's a game bug

#

986 ping

haughty cypress
#

that someone prolly cant admit that his own network provider sux

livid kiln
#

They said that if I repair the client this bug will get fixed

#

Well maybe it is a game bug

gleaming abyss
#

@thorn leafrestarting your device fixes that bug

#

@livid kiln 968 ping is actually a bug restarting game fixes it

livid kiln
#

You mean mid game

#

I have to restart mid game

night cloak
storm flumeBOT
#

Please read this channel's pinned messages for further information, @night cloak:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
night cloak
#

Agh ok lemme check

#

@night cloak aghh but sir I already tried all method including in game report, repair, complaining through email but still

#

Server side issue. You will need to wait till devs fix it.

#

If you play in Asia server.

#

Ohh okay sir. Yes I played in aisa server

#

But I wanted to know that why this issue occurs?? @night cloak

haughty cypress
#

thats an overload of close range firepower oof

night cloak
#

@haughty cypress what?

haughty cypress
#

poggers

night cloak
#

?? @haughty cypress

#

Because there are large number of players in Asia server which make it unstable and ping goes high.

#

Ohh ok so how much time it will take to be stable?? @night cloak

#

Till the devs add more servers for Asia region.

#

😑😞

#

Or transfer the traffic of Asia region to another server which is close to Asia .

#

But then I'm unable to push the rank 😅😅, but thanks for telling so that I can play and complete my mission

#

Just try to play when the traffic is low in the server.

lean meteor
#

Quick scope button is not appearing even though I already enable it

night cloak
#

Hehe sir ok thanks a lot. Btw in Asia server it always shows 70 to 80 but when I start playing 😂😂

dense rivet
#

Quickly

haughty cypress
#

nevaaa

hazy comet
#

@dense rivet it happened to me too last time

dense rivet
#

@hazy comet i hate that bug

night cloak
#

What's the issue @dense rivet?

dense rivet
#

Stuck on the vehicle

storm flumeBOT
#

Hello, @dense rivet!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

night cloak
#

You need to reset the layout so that it will work, @lean meteor.

dense rivet
#

That bug make me angry

lean meteor
#

@night cloak ahh okay thanks bruv

night cloak
#

No problem.

dense rivet
#

@night cloak can we send item on inventory

night cloak
#

What do you mean?

dense rivet
#

Sending item in inventory

vital sluice
#

You can't gift the items in your inventory, @dense rivet.

dense rivet
#

I hope the update can sending item in inventory

vital sluice
#

Do send your suggestions to the customer service in-game directly @dense rivet.

storm flumeBOT
#

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

dense rivet
#

@vital sluice im sorry i cant much understand English

#

I am RIP English

vital sluice
#

Which language you know @dense rivet?

dense rivet
#

@vital sluice Indonesia

vital sluice
#

Kirimkan saran Anda ke game layanan pelanggan secara langsung @dense rivet.

dense rivet
#

@vital sluice ok thanks

astral hazel
#

If u read this please add a server

woven magnet
#

yes, please add a server for south east asia, and india (because Indian F2P gamers prefer free to play than or over paid to play like PUBG and etc)

formal locust
#

I’m just playing with my friend and he gets this message ...... can anyone help. He now can’t log in. Please tag me

night cloak
#

Please tell him to contact customer service, @formal locust.

formal locust
#

How does he do that if he can’t log ??

night cloak
#

please you is french ?

formal locust
#

It’s asking him to log in. So he clicks on Facebook to log in and that’s when he gets that message up

#

@night cloak me ??

night cloak
#

Hello,

I am a mobile pubg player (RAF × RORO) I am ban for an error (bug) I would like to know how to make me deban and you report the bug

#

please modo or administrator

gleaming abyss
#

@night cloakyou probably used a 3rd party software which infiltrated game files

#

You might have used gfx tool or any other game attachment

night cloak
#

no just bug

#

no

#

just déco reco I see more the walls of my house and I kill a guy through the walls (which I could not see anymore)

#

im feed bye please déban my

gleaming abyss
#

@night cloak that is not possible

#

There is a bug where u can see and shoot through walls but those bullets dont do damage

#

Yup↑↑

formal locust
#

@night cloak all sorted. He’s back online. Thanks

#

I played miramar last and I could see everyone running round the building but the building wasn’t showing. When I scoped the building reappeared

golden sinew
#

I opened my mic and my input volume was at max but I couldn't talk

#

Halp

hard rivet
#

Help please, I can not log in to my account when I log in, the game crashes. I tried to log in to another one, everything is fine, there are no problems. I tried to reinstall the game and restore nothing did not help, I have been writing for a month and have not received an answer. Help please and contact me! Nick in the game for this account AW ツ Strim4ik ID 574101299 Please help me to return the account or at least the skins that I knocked out and bought with my own hands!

vital sluice
#

Are you banned @hard rivet? Have you tried opening your account on a different devices?

#

@raw mountain you have to enablepeek and firein general settings.

hard rivet
#

Yes tried to enter but also crashes. Notifications that I am banned no!

dense rivet
#

@vital sluice when ia the update of the original zombie mode

raw mountain
#

@vital sluice how can i enable it??

#

In controls i can see it but when i play i can't

vital sluice
#

Go to general settings @raw mountain, there you can find it.

#

@dense rivet Kami saat ini tidak memiliki tanggal rilis khusus untuk pembaruan yang akan datang. Setelah kami melakukannya, kami akan mempublikasikan informasi lebih lanjut di #news.

raw mountain
#

@vital sluice now it's working :D thanks

vital sluice
#

Glad to be helpful! @raw mountain do not hesitate to contact us again if necessary.

dense rivet
#

@vital sluice when the update glass i see the Chinese version have a glass

tardy ocean
#

Help my option to swap my scopes is missing

vital sluice
#

@dense rivet we don't know about that unfortunately.

tardy ocean
vital sluice
#

@tardy ocean you first enable it in general settings, if it still doesn't appear then there's a pinned message in this channel which helps in how it can be enabled .

storm flumeBOT
#

Please read this channel's pinned messages for further information, @tardy ocean:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
tardy ocean
#

Do I have to reset the game for quick scope to be enabled I enabled it but not showing

lean crescent
#

@tardy ocean did u disable quickscope look out for it boi it seems to be disabled

tardy ocean
#

I pressed rest on login options

#

@lean crescent

#

So it rest all my settings

lean crescent
#

😌 Hmm

tardy ocean
#

You know the repair button before login

lean crescent
#

Hmm boi it did reset settings restup them man

vital sluice
#

Since you are unable to find it
How to solve the issue preventing enabling of the quick scope switch?

  1. Enable quick scope.
  2. Reset your customized controls.
  3. Save the reseted controls.
  4. Exit the Controls section from the settings.
  5. Enter the Controls section in the settings.
  6. The icon will appear and you can customize it however you please. @tardy ocean
tardy ocean
#

Okay

#

I did save it but not showing in game

#

Do I have to finish my game firstly @vital sluice

lean crescent
#

😌 i think yup

vital sluice
#

Yes @tardy ocean.

tardy ocean
#

Okay

white steeple
#

What kind of action will be taken for verbal abuse....

#

UtkarshMI007 this idiot constantly using f*** word for complete game....and killed no one....

hard rivet
#

@vital sluiceYes tried to enter but also crashes. Notifications that I am banned no!

vital sluice
#

@white steeple you find the player in game and there will be a report option available in bottom left you can use to report that player.

#

@hard rivet we haven't encountered such incident, have you tried contacting the customer service in-game?

storm flumeBOT
#

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

hard rivet
#

I wrote nobody answers already 26 days I write! @vital sluice

vital sluice
#

Tried playing on a guest account? Or does it show any error when it crashes ? @hard rivet

buoyant fern
#

still getting disconnected from voice chat in pubg

#

i have to restart my game just so that it would work

vital sluice
#

Do report it in-game @buoyant fern. The more reports the get,the sooner they will look into the issue.

hard rivet
#

@vital sluiceThere is no mistake. I play now on a new account and there are no mistakes. It only happens with that account.

vital sluice
#

Do you have any screenshot of proof of what happens when you open that account? @hard rivet

#

If you do, forward to my DMS .

hard rivet
#

Yes, but I think it will give nothing

#

@vital sluiceHere comes the download and everything crashes!

vital sluice
#

What device @hard rivet ? Poco?

hard rivet
#

At this moment it stops and the game crashes!

#

No Xiaomi Redmi Note 5 4 / 64GB

dense rivet
#

@vital sluice are Tencent games and epic games are work together or not

cinder lance
#

Hello here
Plz tell me y i am not getting vodatone billing option to buy n uc in pubg?

#

Is there anyone plz tell me

#

This channel is just for showpiece?

worn forum
#

@cinder lance Did you link your pubg m account with google play?

hard rivet
#

@vital sluiceNo Xiaomi Redmi Note 5 4 / 64GB

cinder lance
#

@worn forum
No

vague onyx
#

@dense rivet Tencent owns 40% stake of EPIC which was brought at a valuation of 825 million dollars when Fortnite was still in early stages of development

cinder lance
#

I only linked with fb

worn forum
#

@hard rivet Did you try repairing the game? The repair option which appears at the right window when the game loads?

hard rivet
#

Yes did not help @worn forum

worn forum
#

Do you play on Asia server?

#

cause sometimes, when the server load is high it does something like this

cinder lance
#

@pak

#

@vague onyx

#

Hello plz tell me

vague onyx
#

@hard rivet u said it only crashes when u login with a particular fb account which means the problem is with your fb account, wait i will assist u

cinder lance
#

@vague onyx
Bruh

vague onyx
#

@cinder lance what's your problem

cinder lance
#

I m not getting vodafone billing option to buy n uc

hard rivet
#

@vague onyxok

vague onyx
#

What happens when to try to purchase uc with Vodafone billing? Doesn't it show up or something else

cinder lance
#

Nope its not showing vodafone billing option at all

vague onyx
#

@cinder lance i myself haven't used Vodafone billing ever before
I suggest u to buy a Google gift code instead and make the UC purchase, it's much easier

night cloak
#

@cinder lance Are you sure it's the same google account you added your vodaphone?

vague onyx
#

@hard rivet go to FB ,
Settings
Account settings
Apps
Apps websites and games--now make sure this option is turned on

cinder lance
#

@night cloak
Wat do u mean by that?

night cloak
#

@cinder lance I mean if you've multiple google accounts added on your phone, that could cause issues like this.

cinder lance
#

@night cloak
Wat if i remove one acc nd thn try
Its still dont worka

hard rivet
#

Phone settings?

vague onyx
#

@hard rivet no no Facebook setting

hard rivet
#

Ок

vague onyx
#

@hard rivet see this pic u will understand
#media

night cloak
#

@cinder lance Go to settings > accounts > google and remove all the google accounts and add then add the one you've vodaphone on.

cinder lance
#

Ok tq

hard rivet
#

Yes active

#

@vague onyxactive

vague onyx
#

Hmm, still the game crashes right, that's weird

#

@hard rivet since when u are facing this?

night cloak
#

@hard rivet @vague onyx It's an issue reported by few others too. Don't know why there's no fix or workaround yet.

vague onyx
#

@night cloak if others have this problem then pubg will eventually come out with a fix

night cloak
#

@vague onyx Not a new problem actually. This including few other problems were never got a fix.

vague onyx
#

I really don't understand why it doesn't let u sign in with one account but will let you do it with another one

hard rivet
#

@vague onyxAlready a month. Maybe I can not log into my account due to the fact that I tied 2 social networks?

vague onyx
#

And if the account was banned you would have got a pop up about ban, not crash

night cloak
#

@hard rivet Not really.

vague onyx
#

@hard rivet two? Why don't u sign in with the other one then, i mean Gmail

#

U will get ur account back

hard rivet
#

@vague onyxI have a new account on which I play until the old one is returned

#

@vague onyxThis one works fine without crashing.

snow ridge
#

the quick scope switch doesn't appear in my game, even though i have turned it on. can anyonone help??

vague onyx
#

@snow ridge it's a bug, the button only appears if you are using 2nd layout of controls

snow ridge
#

o.o

#

thnx

white steeple
#

@vital sluiceyes I did, but what's the use of that...

vital sluice
#

That's how a player can be reported in-game @white steeple. Or you report him during a game.

peak wadi
#

When dose the server update rankings?

#

Hello?

night cloak
#

All the ranking gets updated very season reset, @peak wadi. If you are talking about conqueror tier then take a look at #481198147478224896 3.9.

white steeple
#

@vital sluice I am not asking how to report, what kind of action will be taken by PUBGM (Tencent) after reported on a player...

night cloak
#

umm, i forgot how to change your name

#

And where to buy rename card

#

pls im nub dont judge

vital sluice
#

@white steeple Thier merit might be reduced. Not 100% sure.

#

@night cloak re-name card is available in shop for 100uc each.

night cloak
#

100uc??? Holy macaroni why so expensive

#

but where do i find the rename button

wispy matrix
#

cuz macaroni is expensive

#

just click on rename card in inventory

#

and then "use"

night cloak
#

Oh k

#

tenk yy

#

yu

wispy matrix
#

ty logan, on the behalf of above guy :)

night cloak
#

Holy cheese the rename card is 180 uc wtf dood why are tencent robbing us

uncut ore
#

@night cloak exactly bruh

elfin zodiac
#

@night cloak it's supposed to be high so people won't be changing their name constantly, it confuses others and who they are playing with if they are doing that

normal fulcrum
#

@vital sluice I think it's 180 UC. My shop says 180 UC per rename card.

vital sluice
#

So is it 120 or 180?

normal fulcrum
#
  1. Lol sorry new keyboard
vital sluice
#

My bad!

normal fulcrum
#

Is it possible to gift items from inventory?

vital sluice
#

Not possible .

normal fulcrum
#

I have 4 rename cards and my friends keeps on asking to gift it

vital sluice
#

That is not possible unfortunately.

normal fulcrum
#

Damn. Ok

elfin zodiac
#

@amber mango uh wrong channel ?

night cloak
#

What to do when 6 people teaming in dou

#

Duo

#

Report already but will pubg take action?

#

фдкшпре

vagrant dew
#

@night cloak there is no rules against that so they will not get banned

night cloak
#

ш афсщкн куыуеув ьн зрщту

#

oops sorry russian language

vital sluice
#

They will look into it , and take action accordingly like reducing their merit and such. @night cloak

sand ridge
#

I got warning but I did nothing

vital sluice
#

Use #discord for this server related issues @sand ridge

#

@night cloak what's the issue , I don't understand. Why did you reset factory?

woven magnet
#

@vital sluice i think he's lagging everytime, and use message logs

#

And the device he's using is Samsung Galaxy Note 5, old phone, it's upgradable to 7.0 Nougat

stable ether
#

Hey I want to ask if I have Bunch Of Friends From Face Book And In-game Like about 300-400
Will game Lag,Like Lobby etc

night cloak
#

Whats wrong with the Game im from Germany but get only so rooms

stable ether
#

Cuz I created new account and it has only 7-8 friends and game never lags not even a bit

night cloak
#

Only Lobbys with Turkeys araber iraqer

woven magnet
#

many arabs play Europe apparently because there's no Arabic server, it's gonna be adding in the future

night cloak
#

Sucks

wraith phoenix
#

My game crashed

#

Irestart it

#

Again crash

#

Again restarted again crashed

#

Now uninstalling it

#

Worst game ever

#

Can never get fixed

normal fulcrum
#

@stable ether not sure about friend list but my game lag is decreased after I delinked my facebook account

heady jolt
#

"you were killed last round"

Everyone knows this problem it's widely know bug and yet why they haven't fixed it yet? I'm not sure if any one of us got a valid answer if so please do let me know why it's still happening!

P.s I'm salty because I had to restart the game cos of my mic was not in sync with my team and I came back to find I got killed by tencent (not first time).

night cloak
#

That pop-up only appears when your internet connection is slow.

#

Unless, it's caused by server lag, then that's a different story.

vital sluice
stable ether
#

@normal fulcrum
How to do that?

night cloak
#

When is the update gonna come, i heard something like 12th february

elfin zodiac
#

@night cloak we have no official date yet, could be at any time from the 12th- 30th

night cloak
#

gg pubg mobile banned me without reason, still doesn't have any msg from them

#

what a nice game, lost everything 👀

obtuse zinc
#

Hello, what to do if I missed the reward for season 1 (which came by mail) But the Support from season 2 is silent ... Can I return my award?

haughty cypress
#

what reward? @obtuse zinc

obtuse zinc
#

jacket s1 , boots

haughty cypress
#

if you missed s1 outfits, you can never get it again

#

if you miss any season's outfits, you also can never get it again

meager pebble
#

Hi

#

🤔 🤔 🤔

night cloak
#

@night cloak i am nonironically soryy

#

Sorry*

#

My friend had the same problem, pubg sucks

#

I dont want skins which cost 70€ i want bugfixes

#

Game is the perfection

haughty cypress
#

isnt 70 rupees really cheap?

night cloak
#

Tencent the bad

#

@haughty cypress euros

#

In dollars its like 50

haughty cypress
#

oh lol i saw wrongly

night cloak
#

i fricking hate tencent

obtuse zinc
#

it looks like a simple developer laziness, because for the recent $ 50 million it was possible to hire good drawers so that the pixels can no longer be seen. And finally to fix the mistakes that are still from season 2 ... do not you think so? And listen to the Russian players ... And the Russian discord: /

night cloak
#

Its like a good chef/restaurant but a bad owner

#

@obtuse zinc kinda true

haughty cypress
#

well actually the pixels can be mostly removed by switching on anti aliasing and using high graphics

night cloak
#

@haughty cypress not all people have asus rog phone so yeah yeah

haughty cypress
#

cant blame them for using phones that can only handle so much

obtuse zinc
#

Ha ha ha ha, and lose a couple dozen FPS?

night cloak
#

@haughty cypress tru

#

I only remember that i changed the language to Russia then hours after that i got banned

#

I don't really know why

haughty cypress
#

if we had modern combat 5 graphics, ya'll would be complaining about why updates take so long

night cloak
#

but still i dont want shiddy overpriced skins, i want optimisation and bugfixes also lobby sucks cuz the lag between clicks.

obtuse zinc
#

It also leaves me to see snakes at a distance of 150 meters +

night cloak
haughty cypress
#

seeing snakes at 150+ meters happens on pc too, just further

night cloak
#

@haughty cypress no i mean if i put higher than smooth i cant see snakes some reason at that distance

#

Which sucks

haughty cypress
#

oof my render is different from my teammates too

night cloak
#

And i prefer bad graphics (not all the way bad but mediocre) and 60 fps over good graphics 30 fps

haughty cypress
#

i cant see enemies from too far of a distance, but at around 200-250m i can see people in buildings lololol

obtuse zinc
#

@night cloaktop 1 FPP(Europe)-Russia
Top 1 Tpp(Europe)-Russia ...But the Russians are not listened to, and the Russian discord is useless. The moderators themselves say so.

night cloak
#

@haughty cypress enemy render is about 1020

#

Meters

#

Grass render 150 at smooth

#

I'm not even Russian lol

haughty cypress
#

russia represents a fairly small playerbase, the biggest voices are NA and asia

night cloak
#

i just changed the language because i was bored, then rip my account

haughty cypress
#

@night cloak dude, 1020 means you can see enemies on top of the georgo hill from the middle of gatka, which you cant

night cloak
#

@haughty cypress especially asia and india because theyre pretty addicted and know what theyre talking about

#

@haughty cypress one youtuber tested it

haughty cypress
#

whats the name?

night cloak
#

@haughty cypress gamevestment

#

Its an old video but I think its still on date

haughty cypress
#

bruh, im talking about the player character's rendering

obtuse zinc
#

But we are talking about European servers ... Asia was separated by a separate client

haughty cypress
#

motorbikes and whatnot can be rendered in at a further distance obviously

night cloak
#

@haughty cypress oh yeah but i meant enemy render distance

haughty cypress
#

@obtuse zinc EU playerbase is like half of asia tbf, you dont see many EU players having their voices heard

night cloak
#

@haughty cypress but why

#

Why are asian players in eu

#

Thats just stupid (no hate)

obtuse zinc
#

@night cloak he seems to be talking about income from Asia, it is much more than from Europe

wispy matrix
#

cuz we asians are facing lag issues a lot after s03, i guess

haughty cypress
#

where is the point of the vid that says you can see enemies up to 1km distance? im only seeing up to 330m @night cloak

#

and some asians play on eu because some live closer to where the eu servers are than the asia servers

#

my point here is that the size of the eu playerbase is small compared to asia and na, whatever feedback given would usually be first reported by asia and na

obtuse zinc
#

well, they live closer to Europe, but why they don’t have big achievements? We don’t see a large number of tops

haughty cypress
#

what does "dont have big achievements" refer to?

obtuse zinc
#

@haughty cypressSo you can not listen to European players? Go to the Russian server in the discord and ask for their voice are taken into account? Everyone will tell you that they do not need anyone and do not flush

#

The moderators themselves help with advice, to the question "Why do not you report"they answer that it is useless

haughty cypress
#
  1. im just some regular dude, im just trying to speak sense
  2. its not that the devs dont listen to eu players, its that the opinions of eu players get drowned in the boatloads of opinions by na and asia
obtuse zinc
#

@haughty cypressGreat achievements on the European server

haughty cypress
#

some indians live closer in europe, thus they get better ping in eu

night cloak
#

@haughty cypressoh poop sorry i made a mistake

haughty cypress
#

and what considers as "great achievements"? top 10 on the leaderboards? if no asians are up there, good, its supposed to be that way but if indians snatch your chance at a top 10 title, the problem here arent indians, the problem is that you are just not as good as them

obtuse zinc
#

@haughty cypressCREW CHallenge

haughty cypress
#

what about that?

obtuse zinc
#

well to the evidence ... 2 Russian teams took the top 1 in both faces

wispy matrix
#

what are u guys arguing abt 🙄

night cloak
#

😱

haughty cypress
#

the guy is upset about why devs arent listening to eu players @wispy matrix

#

@obtuse zinc soooo what?

wispy matrix
#

well, devs arent partial bw two, they just take suggestions or complaints as a whole except server problems.

obtuse zinc
#

top 1 in TPP and FPP

haughty cypress
#

what does russia being at the top have to do anything with asians?

wispy matrix
obtuse zinc
#

we probably do not understand each other ... I mean that it is necessary to take into account the opinion of top players who are prevented from playing mistakes

haughty cypress
#

ya of course its necessary, but the opinion of the majority is what tencent favors more

#

its also why fortnite is so successful

obtuse zinc
#

Also about the pixels, let the developers take the phone from 6.8 inches and look at the pixels, what they are wonderful

#

And the grass ... White ... What I like

#

And tilted)))

willow dune
#

Uhm

obtuse zinc
#

Work at Paint

haughty cypress
#

thats not the devs problem, you just need a better device for it lol

#

there is only so much a typical phone can handle

#

expecting modern combat 5 graphics on pubgm is wishful thinking

#

maybe in the next 10 years

obtuse zinc
#

It is a pity that 710 Snabdregan with 6 GB of RAM is not enough

#

hike is weak for pubg, go play Fortnight

haughty cypress
#

well someone's salty

#

fitting name for what ive talked to so far

obtuse zinc
#

What is suitable for this game? 845 or 855? Or ipad?

#

Ipad pro is desirable, the usual one is also trembling

willow dune
#

I have 626 3gb ram smooth and high ...it runs osum for me!

obtuse zinc
#

Xiaomi ?

willow dune
#

10or

obtuse zinc
#

?

willow dune
#

Go search for it 10orG

kind drift
#

@obtuse zinc yea 845 is perfect for the game , no lag , ipad is great coz there is a lot of customisation space available for buttons

cunning crown
#

Is the road rage hat in the lucky air drop permanent item?

pseudo bolt
#

Whenever i start playing in Custom Room my Ping Raise upto 900 + .
But if i start playing normal classic match ping back to normal.

#

Moderator can help me.?

lime juniper
#

Are you the one who creates the custom match, @pseudo bolt?

#

Are you able to provide a screenshot of the item, @cunning crown?

pseudo bolt
#

No

lime juniper
#

It depends on the server the custom match host chooses.

pseudo bolt
#

Yes, But it's Asia server me & my friend created for some practice.

lime juniper
#

It may be that the server was changed without you knowing it. Try to check more closer next time.

pseudo bolt
#

I checked

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I'm sure about server

lime juniper
#

Do you play on the Asian server when playing classic matches as well?

pseudo bolt
#

We created 3 times

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@lime juniper yep

lime juniper
#

Check if it is the same case next time. If so, please contact the customer service via the game settings for clarification.

pseudo bolt
#

Ok,

open olive
#

noktk a

lime juniper
#

Are you able to use English, @open olive?

open olive
#

ı am turkish

lime juniper
#

If you are unable to communicate in English, you can try to contact @modern gale privately. He is Turkish as well.

open olive
#

You're comfortable I know English

lime juniper
#

How may we be of assistance?

open olive
#

I don't think I need help.

lime juniper
#

If you do not require any assistance, please use #chat instead.

open olive
#

okey

#

I did not know

cunning crown
#

@lime juniper Yes , i will screenshot in a bit.

mental lake
#

Do you know when the game will be optimized for the 11” iPad?

lime juniper
#

We have no such information at the moment, @mental lake. Please stay tuned.

cunning crown
#

@lime juniper

lime juniper
#

They are permanent unless otherwise is explicitly stated.

cunning crown
#

Alright,thanks.

night cloak
#

I factory reseted my phone

#

I hope the lag will dissappear now

lime juniper
#

How much RAM does your device have?

night cloak
#

4gb

lime juniper
#

What device is it?

night cloak
#

Samsung Galaxy

#

Note 5

normal fulcrum
#

@stable ether long process. I'll message you everything step by step

vagrant dew
#

O0:00 utc means 8 : 00 est right

night cloak
#

It's 7pm est

#

Is there a CSR I can speak to?

#

CSR?

#

Customer service representative or community manager, the appeal process is automated and I'd rather try to climb the ladder to get my case looked at. I was banned after dying in a match, lost a gun fight. Exited to lobby, a notification displayed saying 'Game data has changed', I got logged out, and banned for ten years.

#

I don't use any sort of third party software. I'm a default controls, thumb based, rank pushing player. My stats reflect this, and I haven't used or even remotely considered using anything in regards to mods or otherwise.

#

@night cloak

#

Apologies, but the staff here have no association with the game whatsoever besides the community team. You may contact customer service in-game.

#

Is anyone aware of anyway to reach customer service in an expedited fashion, rather than waiting weeks for them to manually look at my case?

#

@night cloak

#

Sorry, but no. We do not have such services.

forest arrow
#

any mod here i need help

#

@molten crown @tropic ravine

tropic ravine
#

What's up?

forest arrow
#

hi

tropic ravine
#

Hi

forest arrow
#

so i bought a new phone HONOR 10 lite

#

before i had iphone 6

#

and i am using the same controls and graphics as the iphone 6 but my game is lagging to hard

#

OK...

#

@tropic ravine

tropic ravine
#

it looks like it uses the same technology as the Snapdragon 835

#

the CPU

#

You're going to defiantly be getting lag.

forest arrow
#

no

#

cpu is hisilicon kirin 710

tropic ravine
#

Yes

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I'm comparing the kirin 710 to the snapdragon 835

forest arrow
#

and?

#

i am using hobor 10 lite not iphone 6

tropic ravine
#

Yes

#

I understand that.

forest arrow
#

so y lag

#

even in the lowest graphics

tropic ravine
#

Because your processor isn't able to process the game well.

forest arrow
#

in iphone 6 the gameplay was perfect

tropic ravine
#

Probably because of better resource management.

#

I have a tab s4

#

and the game lags on it. It's using a snapdragon 835.

forest arrow
#

Ok

#

So there is no solution to it

#

@tropic ravine

tropic ravine
#

I don't think there is.

forest arrow
#

Wow
Thanks anyway

tropic ravine
#

The Kirin 710 is still using 12 nm technology

#

While the newer processors are at about 10 with the upcoming snapdragon 855 at 7nm

forest arrow
#

Alright
Idk what that is

#

But never mind

tropic ravine
#

Aple is currently using a 7nm cpu

forest arrow
#

Thanks again

tropic ravine
#

No worries, sorry mate.

forest arrow
#

Wait no if apple is using 7nm and honor 12nm does it mean that honor gameplay should be better

#

Idk if I'm right

tropic ravine
#

You want smaller chips

#

they are more efficent

#

Because components can be closer together

ruby totem
#

@night cloak not getting your acc back, might as well start new acc and get back to grinding

#

Many other people me included were banned for 10 years for no reason, all customer support says is "we regret to inform you that our backend system shows a violation" idk why I was banned and If i actually broke a rule I want to know WHAT I DID but of course like you said, in game support is a bot and can't provide any actual help

#

so take it from me and forget you had that acc and start anew

lime juniper
#

All account suspensions are, as repeatedly informed of earlier, justified. This means that no accounts are suspended without a proper reason. Accounts are suspended due to violation of Tencent Games' terms of service, and there is no way of recovering access to a suspended account aside from waiting until the punishment automatically ends. The punishment's duration normally ranges between the following two options, depending upon violation:

  • 2 months: Use of unauthorized, unofficial and/or cracked versions of the game, both on mobile and emulator.
  • 10 years: Use of unauthorized third-party software and/or methods, such as—including, but not limited to—cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality.
night cloak
#

Does anybody have the OBB file of PUBG?

ruby totem
#

lol why you need it?

hardy holly
#

I've 300ping in asia server and 150ping in eu server while i live in asia...

How to solve this problem?

#

@tropic ravine

tropic ravine
#

It depends on your distance in relation to the servers.

hardy holly
#

What the heck men, i had 90ping until last night

#

Now it's 300+ ping in asia server

#

@tropic ravine

tropic ravine
#

Are you connected to your wifi or cellular network?

hardy holly
#

WiFi

tropic ravine
#

Have you had any issues with your ISP today?

hardy holly
#

Nope everything is ok

rocky timber
#

Someone needs to fix this game asap cuz its pissing me off

vital sluice
#

What's the issue?

rocky timber
#

I might jump out of my window if i have to

#

I already customize my character to a male

#

A male

#

I returned to the lobby

#

And this is what i get

vital sluice
#

Try restarting your game @rocky timber

rocky timber
#

Yes ik that works

#

But cmonnn ask them to fix the game

#

Thanks for ur help btw

hardy holly
#

@tropic ravine

vital sluice
#

The ping keeps fluctuating, switch to a different WiFi or data connection and you may get better ping. @hardy holly and if you are in Asia, once you are in-game the ping will be better than what you see now.

hardy holly
#

Nope it's same in, in game also

vital sluice
#

It's fine for me , so like I said change switch to a different WiFi connection or data connectionand restart your GPS . @hardy holly

hardy holly
#

🙄

#

Ok

heady jolt
#

@night cloak I don't understand mam

#

Man*

old frost
#

When will you fix the game?

#

Just curious

night cloak
old frost
#

Like why does level 3 armour die to a single pistol shot

night cloak
#

Number 2 always has one teammate with hack ! Reported many times but still didn’t get banned

old frost
#

They never do get banned as the auto cheat does not detect the auto cheat bypass

#

Which is a basic code that a one year old create

#

Pointless asking pubgm for support ad they do not care

#

One shot glitch is 3 weeks old have they done anything about nope they have not

#

They don't care as long as they make money

#

And as shown no reply as they do not care

#

Why have a support that has no response to player's

haughty cypress
#

Hmmm, saying that they dont care is an assumption, also this support is made up of regular people, not game devs. We dont know everything

proud oasis
#

Any news on when the beta features will go to the global version? Assumptions? Guesses ?

charred nexus
#

How do you compete in the Crew challenge

#

Its doesnt show the challenges for me

sharp lynx
#

I just played a duo match but I didn't get a partner I was playing by myself

#

Does war mode up your rank

turbid cove
#

my id got banned and show that you are using a crack version lol even i have not used any type of crack or hack pubg needs to check their server and maintain them

night cloak
#

I have depression

#

AHH

#

why is tue server so low?

#

im playing other games in 80ms while i play pubgm in 180

#

please help

#

any devs?

rocky timber
#

Does marksmen rifles help with the 300 kills sniper achivement?

fossil kindle
#

Guys why there is no FPP arcade mode ?

#

Tag when u reply

night cloak
#

Its my home wifi... internet is working fine. I HAVE restarted my device as well as my router. SO can u tell me why this happening. pubgmt

elfin zodiac
#

Because they are not focusing on that right now, hopefully its added soon! @fossil kindle

wintry ruin
#

I can’t link my Facebook to the game

#

I linked my twitter and Game Center but I can’t link another one

#

nvm

sharp lynx
#

Does anyone know why this happens that I played duo match but I didn't have a partner
@vital sluice

dusty wasp
#

How can I log in via the emulator if I have a link to this vkontakte and app store?

untold topaz
#

Hello

#

I didnt get my uc

#

In my account

storm flumeBOT
#

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

kind terrace
next dagger
#

How do I fix team formation error?

kind terrace
#

Please help me, I think my devices complete all the requirements but I still can't download it due to it saying my device not supported.I really want to play PUBG Mobile because it seems fun.I really need your guys help, would really be thankful and appreciate your help! #questions

woven magnet
#

I think your CPU is not smooth enough to support PUBG MOBILE. better buy a new device

night cloak
#

Anyone there ?

radiant helm
#

i've recorded a hacker

storm flumeBOT
#

Hello, @radiant helm!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

night cloak
#

Yes ,how can I help you, @night cloak?

stiff cloud
#

It is been two months since my phone was released and it is not yet supported Honor 8X 😦

#

4gb ram and Kirin 710 Processor

old anchor
#

I get this message every 3 - 5 minutes during every single match that I play. It’s been occurring for a week now. I’ve never had this issue before. It happens across multiple devices and on multiple high speed networks. My ping time in game is around 35 - 40 ms. I’m on a low latency network. I have the latest 2018 Apple devices. The game is basically unplayable at this point. I’ve been playing for months with no issues. I have tried the repair options and completely reinstalling the application with no improvement. Is anyone else having this issue?

knotty leaf
#

when Zombie mode is coming

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

knotty leaf
#

ok

storm flumeBOT
#

Please read this channel's pinned messages for further information, @old anchor:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
night cloak
#

Not supported means @stiff cloud?

old anchor
#

Thank you for the quick response. I am chatting with a support person now.

stiff cloud
#

@night cloak means I don't see Ultra or Extreme FPS on my Graphic settings

steady fog
#

Whats up with the ping right now? I've shared an image in #media

#

Something is up i cant play at all 😩😭

#

What region are you in @night cloak

urban fern
#

Olá boa dia, então gostaria de saber se só é meu jogo ou de todo mundo que não tá dando pra trocar o Nick com caracteres,tipo na TAG.Voces poderiam ver isso suporte?desde já agradeço.

#

Esses caracteres mas já tem gente usando esses caracteres, então acho q erro do jogo.

normal fulcrum
#

@urban fern Please speak english

night cloak
#

@night cloak i have vid of that , i record that fvckin noob

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

night cloak
#

Hello

#

Can anyone help me?

#

How may we be of assistance?

#

Well my game shows my ping around 50 on server select but while playing it drops to 150+ even reaches 300+

serene steppe
#

Why GFX tools are illegal

#

@ꜱʜᴇᴛʜ#3913

normal fulcrum
#

@night cloak What is your connection type?

serene steppe
#

@night cloak

night cloak
#

It's mobile data

serene steppe
#

@lime juniper

night cloak
#

You're getting an advantage over other players, @serene steppe.

#

It is a tool that boosts frame rate, so...

serene steppe
#

@night cloak how?

normal fulcrum
#

@night cloak Have you tried reconnecting or rebooting device?

night cloak
#

Most likely server-related lag, @night cloak.

#

Many times

#

Otherwise, your connection is slow.

normal fulcrum
#

@night cloak Which server? I play on Asia and never face server lag on my end.