Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
#questions
storm flumeBOT
night cloak
Please read the above mentioned message.
acoustic basin
I have a problem. My account is linked to facebook on my ipad. I had some friends on Facebook who used to play PUBGM and as a result they appeared in my facebook friends in-game. I cleared all my facebook friends, that means i have 0 facebook friends now. But those friends are still appearing in my list. Why aren't they removed.
tall brook
Can I dm a mod? I want to send him the link of the livestream of a hacker so that he gets banned.
night cloak
I want to add my clan in clan recruitment how?
daring thicket
do the mission cards will be used up all at once or i can use it one by one at a time?
it says that "spend 4 cards to complete the missions" and im curious about that
pale cosmos
||hello||
this game keepa lagging
why u make games if u can't handle their lag
son of
normal fulcrum
@tall brook Such cheaters have something which unbans their account. So it's useless. Still you wanna try than you can try sending link on reddit if they allow posting such things.
acoustic ibex
Hi does anyone knows how to download the Chinese PUBG iOS without a payment method?
proper dirge
Why Chinese?
acoustic ibex
I wanted to try their event mode
normal fulcrum
@daring thicket Daily mission uses 1 RP card. Weekly mission uses 2 RP card and Elite mission uses 4 RP card to skip a mission
acoustic ibex
@proper dirge I’m not sure, just trying a way to get the app first.
proper dirge
@acoustic ibex Lol
acoustic ibex
They removed the no payment method on the AppStore of China
proper dirge
@normal fulcrum Thanks so much
acoustic ibex
So, does anyone knows how?
proper dirge
I got mixed up with the patch release date and Resident Evil 2s release date
night cloak
Pretty sure you can change country in Appstore
proper dirge
@acoustic ibex Sorry I do not
acoustic ibex
@night cloak I don’t have a payment method in China
So I couldn’t switch to the China’s AppStore since they removed the No Payment option
eternal pivot
haughty cypress
he just edited his vid
night cloak
it's a pre recorded stream ,do report the stream within YouTube. The player would have been banned by now already, @eternal pivot.
storm flumeBOT
Please refer to FAQ 2.9 in #481198147478224896 for further information, @abstract beacon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
hexed yarrow
Expected date for next Beta release?
abstract beacon
I don’t cheat wtf
storm flumeBOT
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
night cloak
@hexed yarrow ^
hexed yarrow
Ban @polar monolith
polar monolith
distant oar
Some one play with me in my email
night cloak
You need to contact Facebook for that, @distant oar.
distant oar
night cloak
You're welcome, @distant oar.
severe pawn
@night cloak
night cloak
Yes?
severe pawn
My account has been banned for 1 week now
For no reason
I contacted Tencent and they havent answered me
night cloak
So is your issue solved?
severe pawn
I died in a game and when it was over and i went back to the home screen i got a message that told me i was banned for cheating
I havent got an email from Tencent telling me that they will fox this
Fix*
It makes no sense why i was banned, i was told that other people had the same issue.
storm flumeBOT
Please refer to FAQ 2.9 in #481198147478224896 for further information, @severe pawn. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
night cloak
Please refer to FAQ we can't help you here. Check out pinned message of the more information.
cedar galleon
how does other player equip their bag skin without wearing them in the lobby?
severe pawn
So i should just wait patiently
severe pawn
Man, i feel like a week is enough but i guess they are busy with other stuff, oh well, thanks for the help anyways @night cloak just praying that my account gets unbanned because this isnt fair to me, i did nothig wrong nor hack or cheat or use 3rd party apps.
night cloak
Yes hope so. It might take longer because of reports they get.
severe pawn
You right
urban glacier
Game crashed not getting start. What should i do
What should i do when game does not start ? 😭😭
@pubgm
elfin zodiac
@urban glacier uninstall it and reinstall it
urban glacier
Game crash when i open it
night cloak
Hello
urban glacier
I knew rhis method but i hate wasting data on this s**t
night cloak
PUBG mobile game new update when coming 0.11.0
elfin zodiac
@night cloak around 20-30th
willow dune
Canted sight coming to game!
normal fulcrum
@urban glacier Download es file manager. Copy game folders from obb and data. Back up game apk. Than uninstall the game. Than reinstall game from backedup apk. Copy game folders to obb and data. Run the game. You will get download of around 10 to 12 mb and game will start as new
@night cloak How do you report the player in YouTube? YouTube does not have any violations for uploading videos showing game hacks and cheats.
distant oar
@elfin zodiacSome one play with me in my email
and when I play I got masseg this
*log in from another screen *
lime gorge
Will the lag issues faced by Android users be solved?
distant oar
I need to removed this email twitter @elfin zodiac @night cloak
fiery echo
May I know how can I get the quick scope option I tried resetting the control but didn't work ...
normal fulcrum
@fiery echo Have you tried steps shown in pinned message?
@lime gorge Lag issues is not caused only by the game. It also depends on internet and device. Iphone is better in ram management and graphics that is why Iphone users face less lags and frame drops. On top of that, Iphone has 1 UI, 1 OS and almost same kind of phone. Androids and different UIs depending upon maker of phone. So devs cannot make everything perfect.
pale cosmos
@fiery echo go to settings
thna basic
and on left side a quick-scope option
||enable it||
scratch that
cosmic gazelle
Ok so it's been more than 2 weeks since the new Royale pass came,my Fpp rank is still buggy and not increasing,I reported in game but no solution.
I wanted to push my rank my even if I win with 10 kills or die with 0 kills,my rank was at Gold 1 and is at Gold 1,getting 0 points everytime in Solo,Duo, squad in fpp.
However,my Tpp rank is increasing.
Like what the hell is this.
(Don't reply like you were playing in some other server maybe or you died early and things like that)
haughty cypress
oof this problem
cosmic gazelle
Anyone here to help genuinely?
oak gulch
hexed abyss
What happened to NA Tournament channel?
wise remnant
night cloak
I got banned for 10 yrs cuase of a problem i asked for support yesterdsu what the hell guve me my acc back or my money
Help u pricks
vital sluice
@hexed abyss all tournaments are in one channel now #tournaments .
Fill our the form in #481198147478224896 7.8 for hosting a tournament
storm flumeBOT
Please refer to FAQ 2.9 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Hello, @oak gulch!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
fallen geyser
Hello, Im playing pubg with Tencent emulator and everyday im getting the msg during the game “server time out reconnect” then I have to close the game and reopen again to enter the game, fyi my internet speed is perfect and my ping to EU server about 100 ms, so please guys I need to solve this issue
hexed abyss
well i see the Unknown Soldiers |:US:| Squad Tourney posted in tournaments but no North American Tournament channel. just kind of confused. it was fine before until someone changed it.
storm flumeBOT
Hello, @fallen geyser!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
vital sluice
There is no separate channels for different server tournaments anymore. Kindly check out #community-news for more information. @hexed abyss
hexed abyss
ty
grave bronze
Just asking how do u detact people usibg gfx tool
soft gale
the anti-cheat system do all the work, i think
grave bronze
Ok
soft gale
if some GFX tool has some functions like removing some grass and leaves textures, then it's cheating. so normal GFX tool will modify the game file, which is against the ToS (Terms of Service) in this game
hexed abyss
i see makes sense ty
soft gale
not functions, i meant options in GFX tools
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
grand hare
It must be don't know what devs r doing just making new outfits nd getting money as much as possible
night cloak
Chinese ver. Is better
grand hare
This game totally s*cks from 0.9.0 update
night cloak
Even after you spend a lot of money in game.. you have to face this server didn't respond lag.
grand hare
Showing new weapon nd skins isn't all even they also know players reporting but still nothing for lag
night cloak
Potato game
grand hare
My friends too uninstalled game nd waiting for fortnite to be launched for all nd 1 of my friend even started on his 1+ 6
night cloak
My friends too
Playing fortnite
This potato devs also think that people would use normal gfx to remove grass when many pro player play in lowest graphics to spot enemies. Gfx is used only to increase fps which this potatoes don't give
pliant raft
Has there been a fix for the frame drops?
Cos I'm still finding it unplayable
It's the worst feeling when u ads and ur screen freezes then 1 sec later u dead
uncut whale
hi i have multi touch delay about 500ms in honor play cor-l29 after and before emui 9 update.
almost I tried evrything to fix it but i couldn't.
so many people have this problem. and you can said multi touch delay in most apps not in pubg only.... but pubg mobile chinaes version work perfectly. any one have good idea to fix this issue. plz
night cloak
Try restarting your router, or using a different connection.
storm flumeBOT
This channel is not intended for looking for players. Please use the appropriate channels for this purpose. LFG (Looking-For-Group) channels are organized based on server region. Choose channel based on the server you are playing on:
- #activities
- #481201725911465985
- #481201696933150740
- #481201764868292609
- #481201789706698772
- #505322285482115073
You can add players by asking them for their in-game username, or by using the quick team feature.
night cloak
@sinful belfry ^
sinful belfry
lmao ok thanks...
night cloak
sweet jungle
lyric jungle
does vn PUBG mobile have the global server ?
noble wharf
Broken game
violet void
Because that's not pubg mobile global
night cloak
im getting overheat warning again with my pocophone. its normal?
pubg + recording
never have this issue before update
haughty cypress
Ah yamraj, classic douchebag
cyan edge
Anyone here? To help
soft gale
i hope YouTube bans yamraj's youtube channel gets banned
white steeple
@violet void that's global version... only. Coz myself teamed up with hacker....
That's too frustrating, while killed by Hacker and due to lag
@soft gale I have sent multiple emails to Pubg mobile regarding a hacker/Cheater in YouTube, who is live streaming. But nothing happens, he still live streaming with same channel and same account..
soft gale
@white steeple why don't you contact YouTube via twitter by taking down yamraj's channel?
molten sand
Please help Can i unlink fb account from pubg mobile without losing my data?
night cloak
@molten sand you can't unlink accounts.
night cloak
@lime juniper
bro, The last part of patch notes update, I didnt undrestand it. does it mean that the red zone will reduce?!
*patch note beta
@night cloak that means the red zones become smaller as the play zones narrowed.
@night cloak
Oh yeah I got it Tnx
last valley
Does anyone have this problem where if u leave pubg mobile on the character screen for a few minutes without doing anything, my mobile connection will start to lag. whether im using the internet browser or other app like facebook. This is weird. I dont think it happens on WIFI though. And im very sure theres no problem with my mobile connection
night cloak
@last valley what is your device?
night cloak
Maybe server lag or unstable connection.
last valley
its not unstable connection if my connection is working fine before i turn on pubg mobile
i could even hotspot to another phone and watch netflix
the only thing killing me is because i leave pubg mobile on the main menu then this happens
distant oar
Why didn't answer me?
solid topaz
In my Samsung galaxy tab pubg is keep stoping in between what should I do
upper ocean
I was in the middle of a tournament
Then I got banned
Im keep getting banned for 10 mins every day
WHY?
solid topaz
Moderators pls answer
vital sluice
Try use the repair option @solid topaz. If it still doesn't help then maybe it could be the problem of your device.
upper ocean
I sent over 20 messages on file support
tidal mist
@solid topaz Your device is not capable to handle the game, try reducing settings for graphics quality.
upper ocean
And got no email
vital sluice
@upper ocean are you sure you don't use any vpn app or anything?
solid topaz
@tidal mist @vital sluice sure I would repair it and reduce my graphics to low
tidal mist
@solid topaz turn "auto-adjust" graphics on
upper ocean
I was in the middle of a tournament ffs :/
tidal mist
If that doesn't work,goto dev options and enable 4x MSSA.
Google for more details about the MSSA method, it's completely safe
solid topaz
@tidal mist ok thanks for helping ☺
distant oar
@tidal mist @vital sluiceSome one play with me in my email
and when I play I got masseg this
*log in from another screen *
vital sluice
@upper ocean all bans issued are valid .
Try playing the game on a different device to see if the ban still occurs.
distant oar
I need to removed this email twitter @vital sluice
tidal mist
@distant oar Contact customer care in your native language
upper ocean
@vital sluice my problem is that I keep getting banned every single day
distant oar
@tidal misti don't understand
tidal mist
@upper ocean re-install the game
vital sluice
That's what I said ,try playing on a different device @upper ocean. See if that helps .
upper ocean
It does not
distant oar
Arabic
upper ocean
Im still grtting banned
distant oar
@tidal mist
upper ocean
@vital sluice
upper ocean
I need to talk do a dev or smtn
tidal mist
@upper ocean You can't do that
solid topaz
@tidal mist @vital sluice are you guys sure is mssa method is safe I will not be ban for it
upper ocean
Then who can help me in this stituation?
tidal mist
@solid topaz Yep because it tweaks your GPU itself, not the game
The game has no relation to it or whatsoever
tidal mist
Anytime.
vital sluice
@upper ocean contact the customer service in-game and wait for their response.
storm flumeBOT
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
vital sluice
@distant oar ^^
distant oar
@vital sluice
vital sluice
It takes time for them to reply as they get high number of tickets everyday. Kindly be patient.
vital sluice
@distant oar unfortunately accounts can't be unlinked . You can try contacting the customer service of the social media app of twitter or Facebook as the email says.
upper ocean
Bs game fr
@vital sluice I repaired my client
Hope it helps
@vital sluice btw I get banned after i hit like 4-5 consecutive shots
Its the anti cheat I think
But its so bad that it bans me
But not the guy that is live every day haking on pubg
Because why not
Right? ; )
distant oar
That's biggest problems he play with me and when I played he open and get me out you should be fix it @vital sluice
upper ocean
Every single day Im keep getting banned
vital sluice
That stream is of 27th. It's pre recorded and the player is probably already banned . Do report this to YouTube directly @upper ocean
upper ocean
That vid its just an example
There are more
That are not pre recorded
But the thing is that he is shooting trough walls and things like that
And the anti cheat does not ban him
But when i hit 4 shots
I get insta banned
Whats the logic here?
I mean i get banned often
Its whatever
But now
I was in tournament
170€
Im mad af
pseudo pumice
i cant dismantle my clothes nani?
vital sluice
Can you show which clothes through a screenshot @pseudo pumice?
pseudo pumice
nvm its fixed
plain bone
Hey i am facing issue that when i open voice chat in game ping got high 968 when i did off then it goes to 80-120
distant oar
@plain bonehell 😂
limber haven
The game doesn't seems to be updating my avatar. I am using a custom one from Facebook and have updated it. I have logged out and logged in again but the game doesn't seems to be changing it. Any fix?
carmine coral
Is there any way to gift uc?
ancient kestrel
carmine coral
@vital sluice my friend got 800uc
He wanted to gift me for royal pass is there any way
vital sluice
No @carmine coral, that's not possible.
exotic sandal
Why is training grounds don’t have mutant mk 47?
Pls add it please 😦
I know it have there please add it
Hope you guys add the mutant mk 47 because I want to train with it
night cloak
How to get low ping
exotic sandal
Ok
Thanks I’ll really need it because it’s awesome combined with the mk
47
Thanks a lot
Oh yeah one more thing. Why is the beta version download so slow?
glad harbor
that link hmm it's may be due to high 🚥 traffic.
proud oasis
@lime juniper when u have time check ur dms plz
night cloak
@night cloak speed is something else and ping is ....
What ever i do my lowest ping is 150-180
verbal brook
Does anyone else agree with me that PUBG Mobile needs sounds from PC version (PC Gunsounds, footsteps, etc.) and glass on windows? If yes, let's try and make tencent add it.
verbal brook
Basically, anyone who played PUBG Mobile Timi will agree with me that Lightspeed version/Global version needs new gunsounds and footstep sounds
And window glass
soft gale
@verbal brook i agree tho, but glass on windows is a problem because the global version which we play commonly is less optimised than the chinese lightspeed version
verbal brook
I'm talking about Timi version
At least bring the PC sounds
Cus on PC, it's much easier to hear footsteps than here
white steeple
Ping not only about higher download speed, it's about latency of network to complete a round of connection between two server..(my download speed in my VOLTE network is 8Mbps with ping of 40ms(in Google) but in WiFi I have 40Mbps with ping of 80ms(in Google).
silver ore
Hi, I use the voice of the Pubg mobile to be very weak when I use the discord to play the conversation.
IOS
night cloak
@night cloak Hey, you have to contact customer support in game for any suggestions or feedbacks.
@silver ore If you're using Bluetooth headphones, it is an issue and for now you've to stick to discord for voice communication.
proper dirge
@night cloak Yes amazing call, because Bluetooth does not work that well in pubg
night cloak
@proper dirge It works and depends on which headphone you're using. A certain iOS users reported the issue mentioned above. But majority of the players doesn't seem to have the issue.
proper dirge
@night cloak I read some of the in game gas and it said that Bluetooth does not work that well. It makes a weird sounds when you use it, inorder for it to work, disconnect from Bluetooth, then once you are in the game turn it on. You will only experience latency in sound.
So I use Bose Bluetooth Ear buds, not a good choice for the game
night cloak
@proper dirge I use Beats Solo and as well as my old Samsung earbuds, never faced such issues you've mentioned. Trust me, if everyone would face that issue there would be a fix in 1 hour. But that's not the case here.
proper dirge
I have talked with customer service, about a ton of problem DMed me about, and the guy just gave me parts of the terms of service
@night cloak Yes
I had about 3 people claiming they were unable to access the game because of network problem or a network abnormalty
night cloak
@proper dirge They need to contact @neat turret. He has very good solution for people having network issues.
plain bone
Hey i am facing issue that when i open voice chat in game ping got high 968 when i did off then it goes to 80-120
night cloak
@plain bone You should try using discord for vc and see if that helps.
plain bone
@night cloak tried but same
rustic robin
Has anyone mentioned server issues? Mine started today, where my game is lagging really bad. I’ve repaired the game and restarted my router. I have 226g available on my phone and here’s a photo of my download speeds
night cloak
While Spectating the Teammates, Gun Fire Sound comes from the wrong direction. Please fix this issue.
neat turret
@rustic robin what region are you trying to play on?
shut flare
please do shoot sniper rifles just like in regular Pubg
worldly spindle
Best security system
neat turret
@rustic robin try running a traceroute to 184.169.128.6
Also you might consider resetting your network settings on your device. That solved my buddies issue.
worldly spindle
Almost every game we got now hackers
warped garnet
Hello i need help
I have a problem that I can't hear the echoo of the gun sound in the houses but when I'm watching a youtuber I can hear it :/
worldly spindle
@lime juniper hey bro why the patch is not coming for the loops in the game your team can easy get there account from these streams then why immediately ban these players from the game
warped garnet
Any help there?
edgy anchor
ping issues
red whale
Lost Facebook account help untie him from the game id5242740994
silver ore
@night cloak no im using headphones
night cloak
Server is lagging in asia please fix it
neat turret
Asia server is as expected from NA. 300ms, no Rubber banding. Probably local network or ISP
cursive heron
Hello, I had a problem, with which I linked my Facebook account, I lost my phone, I don’t remember my phone, how can I untie it from the game? Gaming ID 5242740994
formal anchor
After the release of pubg pc lite will the emulator version of pubgm be banned ?
cursive heron
Hello, I had a problem, with which I linked my Facebook account, I lost my phone, I don’t remember my phone, how can I untie it from the game? Gaming ID 5242740994
silver ore
@cursive heron It's not true
cursive heron
@silver ore sorry, I think this true way
silver ore
my device ios
cursive heron
Never faced this problem
silver ore
ok
silver ore
👏
cursive heron
Amazing tablet
night cloak
Move to general chat for off topic chatting #chat
cursive heron
(
silver ore
😬
proud oasis
#pubg-mobile shouldn't be flooding support with this
cursive heron
Hello, I had a problem, with which I linked my Facebook account, I lost my phone, I don’t remember my phone, how can I untie it from the game? Gaming ID 5242740994
silver ore
sounds game very slowly when I use discord in the game
proud oasis
@cursive heron if u remember ur facebook login you should be able to recover ur account
proud oasis
U lost ur phone not ur facebook login ur account should work on any device if its linked with Facebook
Unless ur facebook is linked to a phone number Nd not a email which I don't recommend linking a phone number because that makes it harder to recover
cursive heron
The fact of the matter is that it is not connected, now someone comes to my account
New phone
proud oasis
U may have lost ur account forever then I'm not much help u need to take this to the customer service they can aid u more than anyone here can
cursive heron
Support ignores, ok, thanks though for the answer
proud oasis
That's why I always use a email and not a phone number because I'm always changing numbers so a email is more easier to recover accounts from
cursive heron
I will consider, thank you
compact cradle
@molten crown
I m getting logged out every time i restart game
And getting error map downloader failed to initialize
molten crown
What do you mean ? Like you have to manual log in ?
compact cradle
When i restart game it shows up log in screen every time
Then i manually choose Google play account every time
neat turret
@cursive heron If you can't log in to your Facebook, and you didn't connect your pubgm account to any other integrations, then you're screwed.
molten crown
So just auto log in since everyone gets logged out when closing the app or being gone for extended period of time (can very based on device/set up) .
compact cradle
Ohk
night cloak
I don’t think there is a release date for the cave opening. @paper tulip
wintry tinsel
Dear pubgm support,
I got ban for 2 months saying that i use cracked version when i was using the App store version since season 2 , please do something and unban me .. you can check my account data and everything.
Please help me to get my account unban. Its been a week since im trying to get an answer for my unfair ban but to no avail.
My account name : TrD》HixYE
My Account ID : 5107693400
Thanks.
night cloak
@wintry tinsel read #481198147478224896 2.9
median garden
Any New Update On When 0.11 Is Releasing????
wintry tinsel
@night cloak its been a week and no answer!! I was excited for this season but i got mistakenly banned.. why?
median garden
Any Admin Online????
tidal warren
Hello!
tidal warren
@cursive heron your name will have to be changed, please read #community-news. As well as "nickname rules" in #481193721560432670.
cursive heron
@tidal warren What is wrong with my name?
tidal warren
It does not consist of Latin characters. @cursive heron
Cyrilic is not easily taggable.
upper ocean
Can someone help me?
tidal warren
No links please. @upper ocean
cursive heron
@tidal warren Is it a Russian nickname
tidal warren
What seems to be the issue? @upper ocean
What new nickname would you like which consists of the basic regular Latin letters? @cursive heron
As I mentioned before, Cyrilic is hard to tag.
upper ocean
@tidal warren the issue is that i am getting banned
Every single day
I git banned 3 times today
Got
cursive heron
@tidal warren Nagato
next shoal
@upper ocean do you keep getting unbanned? Or do you keep creating new accounts?
upper ocean
No
tidal warren
GFX tools? @upper ocean
next shoal
@upper ocean tell them what’s going on. Something you’re doing is violating tencent terms and conditions. Ask them if they can tell you why.
upper ocean
No
cursive heron
@tidal warren You're welcome
upper ocean
Only when I use 6x and 8x
fiery zodiac
@tidal warren If I leave the clan after take this, will it disappear?
next shoal
@upper ocean so you do use gfx tools?
upper ocean
No I dont
tidal warren
You mean the option to buy the frame? Or have you already purchased it with clan points? @fiery zodiac
If you've already purchased the frame, it will not disappear.
Your clan points will stay with you as well.
next shoal
You just said you did when using the 6x and 8x @upper ocean
next shoal
@upper ocean what device are you playing on?
fiery zodiac
@tidal warren I'il buy it with clan money. I saved a lot of money and I want to leave the clan.
upper ocean
Ipad 2018
fiery zodiac
@tidal warren oh thanks 😊
tidal warren
What level is the current clan you're in? @fiery zodiac
fiery zodiac
@tidal warren 5 now
next shoal
@upper ocean please just email tencent using the email provided. They’re gonna be the only ones that can help. Until then, I’d try and find out what is violating their TC.
tidal warren
And your future clan, what level is it? @fiery zodiac
upper ocean
@next shoal thanks alot
tidal warren
If I remember correctly, this frame only comes once a clan is past a certain level.
upper ocean
Most useful moderator here tbh
tidal warren
Hence why I'm asking...
proper dirge
@upper ocean Whats up?
fiery zodiac
@tidal warren 7
upper ocean
@proper dirge idk dude I keep getting banned
proper dirge
@upper ocean DM me
fiery zodiac
Thanks 😊
sour osprey
Guys dolby audio 7.1 is supported by the game?
tidal warren
Please, report the channel, that is the only way to take it down. @night cloak
Most of these are pre-recorded, even if the cheaters are banned manually, they still continue to play.
Also, the devs are aware of most of the tools offered in those links, no need to report it further.
night cloak
Type .invite next time you’ll want to invite someone @lyric river
storm flumeBOT
Permanent Invite Link: https://discord.gg/pubgm
lyric river
ty
vestal matrix
Hi. I had a question about advanced custom rooms. I opened one and didn't see any options to remove drops (didn't pay attention actually) from the room is it like that for all (all maps) or is there a way to remove supply drops? Also in Miramar i removed all the weapons (snipers/DMR included) and it still had Winchester spawned in? Any idea how to fix all these?
drifting sluice
Did they get rid of the loot cave on the snow map?
elfin zodiac
@vestal matrix no, you cannot. Sadly not. Also hopefully they will improve the options!
@drifting sluice no, when you get in game you have to land near it and get in quickly, it closes soon after the game starts meaning you can get stuck inside
drifting sluice
Thank you for the information
elfin zodiac
No problem! @drifting sluice
arctic trench
How is Clan Activity Point calculated?
ruby totem
@upper ocean if its a long 10 year ban 3650 day ban you might as well say goodbye to your account, in game support is a hot and they closed the email, and even if they didn't it prob wouldn't help you any. My season 1 acc was banned for some reason and I still haven't gotten closure and wth even happened for my ban
If its shorter you prob wont get it back till time
shrewd lion
Is there an option to disable melee only arcade mode quick matches? When I do one of the arcade matches I hate it when it does a melee only mode
cobalt kite
Hacker, disparando a traves del suelo, Reportenlo por favor
tidal warren
Nope, there is no way to disable that. @shrewd lion
night cloak
puedes informar al pirata informático yendo al juego a su perfil y en la parte inferior izquierda de su perfil, haz clic en el informe.@cobalt kite
cobalt kite
Gracias
night cloak
De nada
cobalt kite
Estas personan dañan el juego
night cloak
Si
night cloak
Hacks
somber slate
Really wtf that’s so Lame 😒
night cloak
Agreed
somber slate
Hopefully they ban this person but it seems every season it happens again and again
I thought they put something in the game to stop this
night cloak
@somber slate Make sure you report.
There is a system in game that detects this but it takes time for it to get detected, and if you like you can refer to #481198147478224896 5.1 and #481198147478224896 6.1 if you would like to report the hacker.
somber slate
I did
night cloak
Okay good
restive summit
I purchased 120 UC, unlocked bloody fang suit but the amount of UC never increased for me
night cloak
@restive summit How much you had before purchasing?
night cloak
@restive summit contact support about your uc situation, read #481198147478224896 6.1
wind perch
i need some help with the emulator. I've tried a clean reinstall and i still get the same error. Can someone help me?
The error message reads "Failed to start the emulator. Emulator failed to close properly. Please try restarting the emulator or computer."
meager spire
Please resolve this!!!! Almast every mach someone leaves the match and we have to play with disadvanteges! If someone leaves a match and there is 30sec from preparation why can we get a new member!! It's not fair we have to play 1,2 or 3vs 4! Or if we start with less people, the minimum is we can't get any minus point or something!
I know i can leave too, but in the next match also leave someone, in 10/8 matches i start with less member
warped garnet
Hello i need help
I have a problem that I can't hear the echoo of the gun sound in the houses but when I'm watching a youtuber I can hear it :/
night cloak
@latent ocean yes you can possibly get banned.
latent ocean
Ok thank you
night cloak
Your welcome read #481198147478224896 2.7 if you want to take a further look.
lunar geyser
Hello is ther any one here
night cloak
Hello @lunar geyser
warped garnet
Hello i need help
I have a problem that I can't hear the echoo of the gun sound in the houses but when I'm watching a youtuber I can hear it :/
lunar geyser
I use the local version of pubg mobil .. and i have lag on it so someone tell me to play with the Vietnam version.. so i play with it and i didn't like it so i delete it ... and now i sign in the local version and it say you can't use your account here any more
How can i play on the local version again pls help me
@night cloak
night cloak
@lunar geyser do you have a screenshot of the message? If you do can I see it
night cloak
Try logging out the Vietnamese version then logging into the global version again
lilac dust
I need help too
lunar geyser
@night cloak that mean i need to download it again??
night cloak
What is it that you need help with?@lilac dust
serene steppe
lilac dust
@night cloak I get ban and i am sure there is a mistake
night cloak
@lunar geyser I’m not sure if it will work for sure, it’s just a method you can try to maybe get it working.
lilac dust
Playing from Turkey Global Version
night cloak
@serene steppe that’s a bug
lilac dust
I'am not wasting your time believe me
serene steppe
@night cloak yea but still not fixed after months
warped garnet
Hello i need help
I have a problem that I can't hear the echoo of the gun sound in the houses but when I'm watching a youtuber I can hear it :/ @night cloak
lilac dust
@night cloak Are you there to help me Buddy?
night cloak
@lilac dust read #481198147478224896 2.9 and 6.1
warped garnet
@night cloak
night cloak
@warped garnet try hitting the repair button.
lilac dust
@night cloak I send but nobody gave me answer
I send email this morning
And still waiting for answer
night cloak
Just a heads up, if you repair it will reset your settings back to default, so screenshot your settings if you like to put them back to how it was. @warped garnet
@lilac dust read #481198147478224896 6.2 please.
serene steppe
What rank does?
night cloak
Are you talking about rank in the game or on the pubgm discord server? @serene steppe
serene steppe
Ig
lilac dust
Is there anyway of make a object about my ban? @night cloak
night cloak
@serene steppe It's a recognition of their achievements. And once you reach higher tiers, you face more advanced players.
night cloak
@lilac dust you would just have to wait for a reply from them, and I can’t do anything on my end to fix your situation sorry.
@lilac dust Please be advised that, Nobody in here, in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Admins and moderators are only moderating and managing this Discord server. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time. All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything.
serene steppe
@night cloak then why i go to a match (Gold) and i get bots and couple people that are like Bronze (squads) then next game i get conqueror players that kill me in 1 sec
night cloak
@serene steppe Bots will always be there to reduce the matchmaking time.
serene steppe
@night cloak im not talking about bots i mean i get bronze enemies that cant do anything and win witg like 27kills and next game there are conqueror players in gold? (I have checked who killed me)
night cloak
@serene steppe if you or the other players in the match are teaming up with higher tier players then that could result in higher tier players being matched in the same game as you.
serene steppe
@night cloak i go solo squad but some reqson i get teammates too
Random one but i turned that swith OFF and still get
Does this mean the 3randoms i got 1 of them is conqueror and what????
night cloak
@serene steppe There will be conqueror players on gold if you're playing duo or squad. But the team mates of the person in question will be gold.
@serene steppe After you turn it off, wait a couple seconds before you search for a match.
serene steppe
@night cloak you mean i go alone in squads and random teammates i got are in 3 people squad and ome of them is conqueror and 2 others are gold as i am so we get conqueror
night cloak
@serene steppe not exactly, just because the nets have s conqueror in their team because they were probably teaming up together, doesn’t mean you would get a conqueror on your team too but maybe a higher tier on your team like diamond or crown if you were in gold.
serene steppe
And why is FPP estimated waiting time 9minutes
night cloak
Because majority plays TPP. And you are probably platinum plus on FPP.
serene steppe
Yes
I dont have 24/7 time to play so i get to platinum and never find matches again in FPP
night cloak
@serene steppe That's an unfortunate actually.
serene steppe
And tpp is just so bad it hurts my eyes
And other servers lag too much
So after 2.4weeks in to a season i cant play with out lag or TPP
night cloak
@serene steppe If you're facing server lag, DM Bootleg#2531, he might help you.
night cloak
As I said, DM him and tell your issues.
serene steppe
Issues about what?
night cloak
🤦♀️
serene steppe
If i hate tpp its not issue that can be fixed if other servers lag too much becauce they so far away not issue thqt can be fixed
Do you mean i tell him about the conqueror players in gold or what?
night cloak
@serene steppe
serene steppe
What do you mean with server lag?
night cloak
Nevermind, nothing.
serene steppe
?
night cloak
@serene steppe Is there anything else I can help you with?
lunar geyser
@night cloak did you read my problem .. can you help me with it
@night cloak I'm shaking because i can't lose my game
wintry schooner
I have been scammed by Pubg Mobile
:GWaobaPePeCry:
I want help, how can I contact the support team?
night cloak
@lunar geyser Once you play the Vietnamese version, you can no longer play global on that same account.
@wintry schooner Go to in game to contact customer support.
lunar geyser
@night cloak why is that a thing .. I'm crying i swear 😖
wintry schooner
@night cloak basically press help right?
night cloak
@lunar geyser It's an unfortunate, I'm sorry.
@wintry schooner May I know what is the issue you've faced?
wintry schooner
Currently I bought a 200rs Google play gift card.
So I got a gift item of Pubg Mobile for purchasing a gift card. Then when I clicked on the gift item I was taken into game. I didn't received the reward but upon that my 220rs was deducted saying I have bought a Tossakan Mask of 220rs and that also I haven't received:GWaobaPePeCry:
serene steppe
Hey
I need help
We were playing NA so i dont lose my rank and so i can even find a match
But
When we died my Platinum V on duos went to Gold I
But that shows it never going Down
@night cloak
Can u help at all?
proud oasis
It. Clearly went down if ur gold 1
serene steppe
Yes?
weary siren
Maybe your tier protection is on I guess
serene steppe
????
proud oasis
Yes it goes bronze 5 4 3 2 1 silver 5 4 3 2 1 gold 5 4 3 2 1 platinum 5 4 3 2 1 diamond 5 4 3 2 1 ace 5 4 3 2 1 conqerer
wintry schooner
Dude your tier protection was on so game deducted your old points now.
serene steppe
What does that mean
wintry schooner
There is a tier protection in game.
So imagine u have 2310points and u got a -20 so sometimes game doesn't deduct your points at that time.
night cloak
@wintry schooner What you're gonna do is take a screenshot of the purchase receipt you on your gmail and send the screenshot to customer support in game. It will make the process less lengthy.
wintry schooner
Ohk
Thanks a lot
night cloak
You're welcome.
proper dirge
@serene steppe Do you understand it?
@wintry schooner Don't forget to text me when it is resolved
ruby totem
@lilac dust how long is ban?
lilac dust
@ruby totem Ten year,why?
ruby totem
Not getting it back
warped garnet
Hello i need help
I have a problem that I can't hear the echoo of the gun sound in the houses but when I'm watching a youtuber I can hear it :/
lilac dust
How do you know
proper dirge
what
ruby totem
My season 1 acc was banned for 10 year for no reason
warped garnet
@ruby totem Huawei y5 2018
lilac dust
Some of people I know take their account back
ruby totem
The in game support is just a bot
soft gale
lul i have the Y6 2018 variant, can't hear the echo tho
lilac dust
@ruby totem feel sorry man
ruby totem
Well not saying it is impossible but I would suggest you set your hopes low cuz your not getting your account back any earlier
@soft gale @warped garnet some devices do this for some reason, i have it on my chromebook and i can't hear anything so try and repair it maybe reinstall if all fails you will be a disabled pubgm player. Might wanna contact support or report bug?
@lilac dust ye i feel like they should have a system where you can pay to get acc back
But thats just me
I woukd rather pay $20 to get my acc back then lose it for some unclosed reason
lilac dust
I wish there was a system like that...
ruby totem
Ye cuz people that were unjustly banned would benefit, hackers might stop hacking cuz their banned might get banned again, AND tencent would benefit cuz they makin lots of cash off banned accounts
strange arch
I didn't made any purchase after season 5 elite pass. And now my 130uc is missing without making any in game purchase.
elfin zodiac
I'm not sure if they made the announcement that you will get enough uc back @strange arch
Could have only been last season
proper dirge
Nvm
strange arch
@proper dirge I'm at rp lvl 43. And so according to rp rewards 270uc should be there
proper dirge
Hmm
elfin zodiac
I'm at 60 with 324
strange arch
And after purchase the elite pass I was left with 30uc so total should be 300
And after the elite pass i didn't purchase any thing. But don't why it shows only 170uc instead of 300
elfin zodiac
As said, I dont think they said you will get all your UC back
proper dirge
@strange arch @elfin zodiac I do not have a Royal pass
elfin zodiac
I'm pretty sure that was only for last season
strange arch
@elfin zodiac calculate the uc in rp rewards till level 43 you get 30uc 9 times. So its 270 uc
elfin zodiac
I'll check
proper dirge
Yep the math is correct
strange arch
And earlier i have 30uc so total is 300uc but it shows only 170uc in my account
elfin zodiac
You had to have spent it on something @strange arch
Or you didnt collect it from the pass
It doesnt just disappear
strange arch
@elfin zodiac that's what I'm saying I didn't made any purchases
elfin zodiac
Yes u did, or you didnt collect it
Can you show proof of all this ?
Of your level, and uc, and all the rewards
strange arch
@elfin zodiac do you mean if I didn't collect it, it'll expire from reward window?
@elfin zodiacwait for the proof
elfin zodiac
No it wont, it stays there
strange arch
You can Check the account details your self with the Id too
@elfin zodiac And I didn't make any in game purchases with uc at all after the season 5 royal pass. And I've collected it all check the gray collect all button in screenshot
strange arch
@elfin zodiac dude why don't you understand... I DIDN'T MADE ANY PURCHASES.... If you have authority you can check please with the ID in the screenshot
elfin zodiac
It gives everything you earn, it doesnt just not give you 130 uc
strange arch
@elfin zodiac what do you mean?
@elfin zodiac i did earn those uc by completing RP missions.
elfin zodiac
You recieve everything you earn, you would have gotten all that, you had to have done something with it
night cloak
What's happening
night cloak
I'm confused ,there's things that don't make sense
elfin zodiac
Apparently he didnt make any purchases and yet he doesn't have enough uc
strange arch
@elfin zodiac @night cloak @proper dirge so can any of you help me or tell me who to contact with this issue?
night cloak
You must of bought something because uc doesn’t just dissapear out of your account.
elfin zodiac
Exactly @night cloak
silk hamlet
This server can’t help with any game issues this is just for information regarding there new sale stuff
strange arch
@elfin zodiac @night cloak I know this.... But I literally didn't made any purchases
silk hamlet
Maybe u accidentally open crate
night cloak
Maybe you mis clicked and bought something.
silk hamlet
Happens to me once
strange arch
But i didn't... And wait i have one more thing to report...
night cloak
Check if you have any new items in you inventory.
strange arch
Notice anything strange? @night cloak @silk hamlet @elfin zodiac
silk hamlet
Yes it’s normal
silk hamlet
Points depends on what type of opponent u face
If u face higher lvl players u get more points low lvl players u get less points
strange arch
Check the point maths.. I have no issue with the points...
Basic addition and subtraction
silk hamlet
Then
strange arch
Last result 3386 points. After -22 then suddenly 3408 after -3 and then same 3408 after +22
@night cloak And I don't have any new items in my inventory
night cloak
Tbh I don’t think they will refund you your uc because it seems kind of sus that it would just disappear. But if you like you can contact customer support about your situation. Read #481198147478224896 6.1
I don't know. For all we know you bought something and forgot, got your numbers wrong, have someone else on account. Who knows
We have very little to work with
dry geyser
Does anybody know when the next crew challenge is and how I go about entering it? I have my teammates ready to go whenever it is. Thank you.
...or how the crew Challenge works
night cloak
No idea about next crew challenge. You simply have to register crew challenge in the game and next info will be provided there, @dry geyser.
night cloak
are there gillie suit in training grounds?
Yes.
where?
On the small houses and on that tower.
which small houses? the one in front of the grenade section ?
Yes.
i did not find the last time i went there
🤔
night cloak
Then they might changed the location. You can search on YouTube. There are many videos regarding to it, @night cloak.
okay
@unique drift tencent still ban you after to fake report
we open case regard that
unique drift
Well thanks
night cloak
just make screenshots and report them
did loads of tests this week
2-3 reports BB account
unique drift
I'm seeing in Hispanic comunnity with this problem, and a friend got this problem
night cloak
just open private room and test by your self
unique drift
Thanks
night cloak
I m searching good streamer to shear this issue
its worth a story
soon this game will die, because no one care
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
unique drift
True hackers don't get banned but common players yes lmao
night cloak
Please move to #chat for discussion.
night cloak
Do you need any help, @near quail?
near quail
Yes Wadu needs be removed from server as he claims he is a mod and owns server
halcyon sand
Question, is the RE2 event only available for Beta/Private testers
night cloak
It will be available for global version soon, @halcyon sand.
Ignore the user, @near quail.
halcyon sand
Thanks, and ok
tardy grove
pale cosmos
how can i sponsor pubgm
grim raven
They don't need sponsors... They are making 40mil+ per month 😂 @pale cosmos
pale cosmos
how can i be a mod
pale cosmos
@tropic ravine
rocky timber
@pale cosmos be pro
dry geyser
@night cloak for sure thank you..That’s what I figured but I just wasn’t sure if there was something I was missing or not.
jade palm
timber ore
Why does your game break more after every update? Shouldn’t it be, I don’t know, the opposite?
plain bone
Hey i am facing issue that when i open voice chat in game ping got high 968 when i did off then it goes to 80-120
dense plover
storm flumeBOT
Permanent Invite Link: https://discord.gg/pubgm
rain wraith
Thanks
storm flumeBOT
Hello, @dense plover!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
wraith summit
paper tulip
@glass pine this is biggest bug soon get fixed
glass pine
Ohh 👌
paper tulip
Now u will die there is no way to de stuck
glass pine
And I also killed a guy like that, would I get banned?
paper tulip
@glass pine teammate ??
glass pine
No
paper tulip
@glass pine then no
paper tulip
@glass pine welcome have a good day!
solemn mural
@bold forum maybe try reparing it
bold forum
@solemn mural i did. it keeps crashing. But when i log in with my second account, it doesn't crash.
pseudo bolt
solemn mural
Weird
bold forum
@solemn mural is there a problem with my main account?
solemn mural
Idk am no mod i thought ur device could not handle pubg or something
bold forum
@solemn mural who is the mod?
solemn mural
Idk ask that to a mod if they are online
pseudo bolt
How to complete this achievement enemy kill me through bomb & i also kill with grenade but its not complete.
solemn mural
@pseudo bolt did u get knocked by the grenade?
bold forum
My pubgm crashes everytime im logging in. I have repaired the cilent but it still crashing. But when i log in with my second account, it doesn't crash. @tropic ravine
pseudo bolt
Maybe @solemn mural
solemn mural
@pseudo bolt yeah u have to somwhow die ny the red zonw
pseudo bolt
😓
solemn mural
Which in fact i have never died to the red zone
pseudo bolt
I die once with whole squad 😅
solemn mural
Lel
modest crown
hello
i need help
I've been playing on a guest account lately and it's already lvl 30 with pretty fine stats, I don't wanna lose it
can I link it with my Gmail or something to keep it safe?
simple fulcrum
haughty cypress
He just has a good gaming chair
haughty cypress
You live in vietnam? @opal hinge
opal hinge
No
Bangladesh
And its my old id is used to play on global version then I went Emulator with tns buddy
haughty cypress
Eh then i have no idea
jade turret
How often does the clan recruitment auto updates?
opal hinge
Anyone have idea?
night cloak
You mean on the discord server, @jade turret?
wooden oasis
Facing a bug in classic mode
night cloak
You can only submit a recruitment form once every week, @jade turret. A staff member will then review it and after, approve it if it matches the expectations.
how can i setup that i can look sideways
like if i'm standing behind a building to peek
please @ me
mortal patrol
Some streamer in the custom room , the name of the players appear colorful.
how thats happenes?
desert vapor
Hey
I bought another outfit from the store but it’s showing other outfit in my inventory
What is this glitch
I bought this
But I got this
Plsss help
I don’t want this at all
tidal warren
Repair your client, could be a visual glitch unless you bought the incorrect outfit. @desert vapor
If it’s still not showing up correctly, you’ll have to contact the CS within game settings.
desert vapor
@tidal warren I did that already sir
I bought the correct outfit
Coz it’s a full outfit so no chance of making a mistake
I bought the dark maid suit set I am sure
tidal warren
In that case contact the Customer Support. @desert vapor
desert vapor
Thank you @tidal warren but they are too slow
livid kiln
When I use wifi while playing Pubg Mobile my ping is really high and it fluctuates between 40 Ms to 986 but when I use mobile data my ping is 100 to 300 can you tell me how to fix this problem
My wifi has a speed of 5 mbps
And it's the worst ISP
BSNL
Is there a way to fix it
jaunty wind
How can I talk to customer service like urgently
mortal patrol
Some streamer in the custom room , the name of the players appear colorful.
how thats happenes?
livid kiln
I was looking for help as well
jaunty wind
It's been 5days still no reply
compact cradle
@night cloak i can't even repair
It say client are repaired restart
And when i restart it directly come to log in page
Ping problem wtf
I dont have ping problem lol
I have problem of error code of map download initialize failed
Nah
When i open game again after restart it show log in page always
fallow pendant
Hallo kann jmd mir helfen?
compact cradle
@night cloaki do it lool
night cloak
livid kiln
@night cloak
night cloak
Every time this happens i get driven to give up on this game more and more
livid kiln
You could've naded it
Besides this isn't a problem
Also you shouldn't have fired the flare gun near houses
shut timber
Help me plz every time i login its says force stop
Even i reinstall the game
Try with other smartphone phone but same problem occurs
livid kiln
Delete PUBG then install it again
shut timber
Already did @livid kiln
livid kiln
Which device do you have
shut timber
Redmi note 5 pro
livid kiln
Tag a moderator
shut timber
Whos moderator here?
shut timber
@night cloak help me
grizzled lark
@shut timber Clear game data on In-app settings
surreal path
Hello! I was banned for 10 years, for no reason. Anyone can help me! I have not used any programs.
grizzled lark
@surreal path All account suspensions are justified. This means that no accounts are suspended without a proper reason. Due to the violation of "Tencent Games" terms of service their account has been suspended. There is no way of recovering the account aside from waiting until punishment ends.
shut timber
Help me plz
grizzled lark
@shut timber Try re-installing
night cloak
What the hell is this, there are like 5-6 youtubers live streaming openly pubg hacks and selling them, please do something about it
surreal path
@grizzled lark it was not connected with anything. I'm not the only one who was banned.
livid kiln
@night cloak Watch Mortal video where he explains why hackers aren't getting banned
grizzled lark
@night cloak Those people are already reported and banned, That are pre recorded stuffs.
@shut timber Okay wait let me see
livid kiln
@grizzled lark What about Yamraj who is killing Mortal again and again
shut timber
@grizzled lark yess bro plz help me with this
grizzled lark
@livid kiln Same thing
surreal path
please help me! why they banned me for 10 years?