#questions
1 messages · Page 335 of 1
The question is already answered in dm's . Don't worry👍.
Hope so dude because if abusing ppl like this that is life streaming an hacked gaming and showing how to do !!! It's very serious I think
It could be viral ....m
I report the live in youtube
I told him in the chat that I had reported them to PuB G and the ban me and make fun of me on life talking about I can't do anything about him hacking
On a life stream
Well go ppl and let's help to clean game
more than likely they wont ban him they use robots for all their support questions even when you ask to speak to a human
I tried all settings for the screen none work, this has been like that for about a month or sum....
This is another streaming by hacker's
@paper carbon what is the problem?
As you can see its all cramped up in the corner
Jusy go in settings>controls
And reset
No problem
Hello? Can anyone help me?
I cant log in with my account trough emulator
Why cant i?
@lunar kelp Hello. Please use #emulator-support for emulator related questions.
Hello, @lunar kelp!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
@lunar kelp you cannot login only through emulator?
Read above @lunar kelp
@night cloak Everytime in the spawn island, I'm teleported before the timer runs out, and the test of the game gets bugged
*the rest
Like invisible houses, my inventory not working, etc
@alpine thunder that is normal 3108+12= 3120.
It doesn't count like that
It's 3059+31+18+12=3120.
It is like you got 3090 by adding +31 in your previous points
Where is 18 and 12
As you can see 3090 + 18 = 3108 and so on
Can you translate the words ?
I hate having to explain math to people.
3120-12=3108
3108-18=3090
@neat turret 😂 😂 😂
@elfin zodiacno
where do i give suggestions to pubg corp. @elfin zodiac
What is the suggestion ?
@neat turret the email is an automated bot response, not a good way to send things to them
adding fpp training
Multiple things around fpp have been suggested @pale cosmos
Such as fpp arcade, fpp training, etc.
Already known
They also don't really care about hackers.
An admin was sent the link of the channel, the info is being relayed to the devs
If it's Yamraj he's been reported hundreds of times
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
@slow island u will get ban
But why?
You could be banned for it. It modifies config files which the anti cheat doesn't like
Ok
Tencent Gaming Buddy update now ??
Hello, @mortal wigeon!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
Help pls I'm having a problem with my game.. Its saying no server response.please try again later... Keep showing this for the past 2 days.. What should I do?
Server does not respond / Server failure
• This issue usually occurs when the connection is unstable or when the signal is weak. Please try the following to fix it:
- Restart your mobile network, switch to 4G or Wi-Fi, or avoid regions with heavy network traffic.
- Load the game 1-2 minutes after restarting your router.
- Restart your phone and try again.
If your ping is around 360-369ms, then it becomes a Server Not Responding issue.
If the problem persists, please contact the official customer service via settings in-game and their technical team will assist you.
Why I’m playing training grounds but it show this?
I’m just training
But why
I’m not even playing a real match please help me
That button just automatically creates that popup. No big deal.
Not for exiting the training grounds.
There's another button there you can use too.
What button?
phone icon with an arrow pointing away from it.
I’m not even use a phone I’m using a iPad
Still has a phone icon
Not sure. I don't really go to training anymore.
Somewhere while you're running around.
bot lol
But are you a bot is the real question
Please avoid going off-topic. You can have unrelated conversations in #chat.
How do I get in touch with with somebody at PUBG? I need customer support or something. I'm pissed.....
@open warren can you explain the problem ?
Yes I was playing on my phone about 5 or 6 days ago. I had a notification come through that said my data connection had changed. Next thing I know my account is being banned for a year. Ive messaged an messaged an got no response.
Might as well start a new acct while you wait. CS is terrible for this game.
i have i5 3rd generation processor therefore..my game will be lag
with 8 gb ddr3 ram
No account is banned for that, there is always a reason, a data connection change wouldnt ban you
Hello, @verbal sparrow!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
Yeah so I see. I did start another one put my other account was level 64
Please refer to FAQ 2.9 in #481198147478224896 for further information, . Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Ok I tried other channels an says I don't have permission
@elfin zodiac that's literally the popup.
It's because the anti-cheat is hot garbage.
That is what happened. End of the month an my high speed data ran out an it banned me. I wasn't cheating.
Were you using a VPN ? @open warren
Not sure, was playing on the same phone I been playing on an no trouble before this.
Oh, that's nice. You started using wifi instead of cell data, and that's when the ban happened?
No didn't switch to WiFi. My phone gets like 20 or 22 gbs of high speed data an when it reaches that it slows down some.
So from LTE to 3G?
Yea that definitely wouldn't cause the ban
I ran the game on 3g and even 2g, it doesnt cause a ban
BAHAHAHA.
They just see if the game traffic is routing differently, if it is, like when you switch to 3G, or connect using a VPN, it'll ban you.
I bet if I played from a different country it'd ban me too.
We cannot help you with this ban, if you think that the ban was unjustified press File Claim on the ban message, please do not continue this conversation.
Sorry Tencent doesn't know how to handle actual cheaters @open warren
I recently started playing on the JRKP league about a week before.y buddy said that's why I got banned. That's the only thing I've done differently lately. I don't cheat on that game I like playing it. You can go down my friends list an ask the people I play with. They tell you I don't. I report people who do.
Good luck with contacting them
Thx bootleg
This isnt the place to chat, move @delicate blade
Please refer to FAQ 2.9 in #481198147478224896 for further information, . Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
That's what I got. Don't say what is was for.
@strong hedge you were banned for breaking the rules, nothing can be done, if you feel it was unjustified press file claim.
@open warren stop, move to a different channel
Please read what I said earlier
I did, it doesn't do any good
@open warren
As far as I'm concerned, your account is gone. The support team is absolutely garbage, I've had exactly 0 positive interactions with them.
If you've bought goods, I'd request a refund through apple or google, and start a new account.
Man that stinks. Yeah I bout plenty over the past year. Had new one a week an done bought some on it. Thanks again Gob out.
Is it possible to have distance in meter shown while scoping to have a bit more idea about distance??Like while using 4x where ever we point on something somewhere on scope in small numbers distance can also be seen
That'd make sniping too easy!
Just use the enemy ahead quick chat if you need a number.
@sudden fjord next time just restart the app and get back in game, it should get you unstuck.
If not, just get a team mate to knock you with a frag.
Even enemy ahead show distance why not having proper numbers at real time
Gn that was my suggestion
Can anyone tell me how to add a space to my in game name?
@slate saffron hold the little i until other options of how the i looks appears, then click on the one that looks like a letter T. That should help you make a space. @slate saffron
Hey any one here to help?
Hi how may I be of assistance @cyan edge
@night cloak
I got a 1 day ban for plugin or so?? What plugins are meant??
@night cloak i lost credential of one of my account can i regain it? Like i lost my twitter account and pubgm account was linked with it
If you recover your twitter password 😃
@restive kestrel I’m not sure, which is why I didn’t answer sorry.
Send a SS @restive kestrel
@neat turret im unable to do so
@cyan edge try getting a password reset sent to your email.
@restive kestrel not sure but a plug in might be a third party software your using that Caused your 1 day ban.
@night cloak
@restive kestrel your not playing pubg from the main AppStore’s that’s why.
Im using official vietnam version?
Nice. If you don't have Octopus, GFX tools, modded files, or the official app from the app store, that's it.
If none of those are the reason, then reinstall the app.
@restive kestrel I’m not sure which one your using or where you downloaded it from, but just Download it from your main google play store/ AppStore.
But my play store does not have vietnam version and I cant use my account there
@night cloak I didn't used email to login i used my number now that i try to get my password back it says number is being used in multiple accounts
@restive kestrel Are you on Emulator?
On mobile lg g7
😭 im unable to do so can uh help to regain
I can give you prooves that account is mine
@restive kestrel Where did you get the Vietnam version?
I've also registered it for india series
Apk pure
@cyan edge you should email twitter support and tell them your account has been hacked.
@night cloak if I get this 1 day ban again will my account get permanent banned?
@restive kestrel Yes, unfortunately, the 10 years one. Btw why did you switch to Vietnam version?
I used it in 0.8 because my game crashed on global so i played there and cant switch back because u cant use vn account on ps version
*i had an older phone lg g3 at that time
@restive kestrel Where did you get the 0.8 game file? When you first played.
Idk but I have uninstalled that one anyway
@night cloak is there a way to transfer account from vn to ps version?
Nope
😨
@restive kestrel Unfortunately, if you cannot find the previous source from where you've downloaded the Vietnam client, you'll have to get the global version and create a new profile.
Post SS of the message @strong hedge
@strong hedge I understand that getting banned is really frustrating, sorry for you. But there's nothing we can about it here in discord. Since it's an internal issue with your account, you gotta contact customer support in game. That's your only option right now. I hope you understand. I hope that the customer service will be able to assist you further in this case.
@night cloak thx
@night cloak answer support
Hi Soldier,
Thank you for reaching out to us.
We would like to inform you that we do not recommend our players to use any third party applications and gaming controllers which may change the gameplay files and there might be an occurrence of the violation of rules.
And unofficial/Cracked game client is not supported and will lead to your account being suspended or banned. Please do uninstall the game and delete all files related to it. Download a fresh copy of the game from App Store/Google Play Store.
Please note that any rule violations in the game such the use of cheats, illegal plugins, illegal alterations of client files, passive AFK and downloading the game outside the official sources that are detected by the system will cause the account of the violator to be banned.
If the rule violation occurred after your account has been hacked and thus affecting the game or the other players' rights, the penalty will be applied to your account regardless of who has been using it.
If your account has been banned, you will not be able to use it before the ban period finishes.
We apologize for any inconvenience caused and thank you for understanding.
Best regards,
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support
@strong hedge It simply means the support checked your account and found issues. Sorry for that, you'll have to create a new account.
Make sure to uninstall the current game and install again from Play Store, so that you won't encounter issues in future. Also avoid apps such as adblockers, gfx tools, game modifiers, VPNs and similar apps that interferes with the game.
@night cloak 4 account is banned :(
@strong hedge That seems weird. Can you show screenshots of the apps your using? DM me or send in #media.
Guys has anyone being getting connection problems
Hello guys, I need some help. Is there any way to appeal merit loss?
I'm asking because in a recent game, I was being reported by a random for killing him. However, it wasn't intentional at all. What happened was that, we were ambushed by a squad that came in a car. I wrapped around and took cover behind a wall to take them down, and at the same time, this teammate rushed in to kill them. The 3 members of the squad were standing right beside their car, and I shot them after I killed the first guy. However, this teammate stood too near the car, and obviously because I don't have perfect recoil control, he immediately got killed when the car exploded. I am very puzzled by this, because there should still be a revive option, and I don't understand why he died immediately.
In any case, my merit was deducted since he was extremely salty about it and reported me, which I felt was extremely unfair for me. I know merit can be earned back, but in this case because it's an unfair deduction, is there any way I can appeal this merit deduction to be taken off my record?
@shell vale hello you can try contacting customer support and tell them about your situation, read #481198147478224896 6.1
Hello
Exxotikgaming made a video thath shows if u have problems with pubg(lag related) you can install gfx tool on android, but isnt thath bannable ?
@muted plank yes, if the system detected gfx tool you get 10 years ban.
I said thath Exxotikgaming made this video about gfx tool, shouldnt be thath video rep or smth
@muted plank because sadly the dev of that app refuses to take responsibility and claim people won't get banned, the app to be honest just forces the graphics.that the game already has, most of the times , but it has some options like forcing Vulcan rendering , and that's one of the things the system detects, so If users don't know and enable that they get banned ...
It's risky to use it.
@muted plank I saw the video, do not trust him. You can get banned for using a gfx tool
How about game booster? Is it ok?
They only ban people who make a change to the config right?
And nothing done against them !!
@night cloak soooooo trueeee
@mighty current it's a glitch, nothing to be worried about, happens to everyone
They just play with one teammate with hack and the others aren’t so they get better ranks!
They just wanna release new skins! Thats all
Going to ace is easy dude, but rank chasing isn't fun
They just aren't solving the bugs glitches and lagg
Just go hotdrop
Mobile has so many glitches right?
They should ban the whole teammm because they’re always using one teammate with hacks!!
@night cloak @drifting gate the anti cheat was upgraded earlier this week, also some of these guys are hard to find because they are using something that is not able to be detected
It’s vpn!
He was already reported @drifting gate
Directly to the mods, I would say around Tuesday
- I have a proof for 3 teams that are conquerer now they always play with teammate who is bronze with hacks and everyone is using this disgusting method to reach better ranksb
@night cloak VPN doesnt do that
Dude, did u guys find solution for my backpack issue? Haha
@night cloak report them, nothing can be done right now. Please move to a different chat and do not continue with this conversation.
Just asking
@strong ore it should be fixed in the 0.11 update!
I have a mobile with snapdragon 625 and adreno 506 gpu the game lags and stutters when enemy comes in close! What do i do!?!? Repaired client many many times! Doesnt workN @elfin zodiac
@drifting gate I am not, also lag and stutter depends on the server, phone, and internet
Asia is known to be laggy, they are trying to get another server for the middle east, should help with all the lag, meanwhile they are also trying to fix the Asia server
Same issue with me getting 20 ping because game lagging
any1 from na here ?
Me @night cloak
This isn’t really important but why is my football pants white and my top half green and yellow
But everyone I play with see it normal I didn’t wanna complain but my ocd of stuff matching or organizing makes me angry a little bit
If I can’t log in to my account due to developer errors, they can transfer skins from the old account to the new one and return everything to me!
???
Did anyone else just get banned? Using the official emulator, never teamkill or anything.. weird
I don't really care about clothing but I guess I just lost my clan too? Anyway to find out why I was banned? The internet company was just here, might have something to do with it?
no #emulator-support ?
What does the RE2 voucher do? I see it says something about an outfit. How do I get that outfit?
Hi, my rating in the SEASON no Up neither Down after finish the match. How to solve?
Hello, I made a purchase some days ago and I still haven’t received my uc
@shell cairn hello, you should contact customer support about your uc situation, read #481198147478224896 6.1
I did. No reply till now
Almost 11 days ago
@night cloak Anything I can do about my situation?
@shell cairn try emailing them again
@wintry rose Everyone that gets banned is ban for a reason so you probably did something that violated the terms of agreement for the game in which caused your account to be banned. Read #481198147478224896 2.9
Understood, guess you can't do anything. But I am 100% legitamate using the offical emulator, I wish at least I could know why. Apprecite you taking care of hackers
With so much TKing I didn't really think you guys looked at the reports :-p
@wintry rose Thank you for understanding, hopefully your issues gets dealt with as soon as possible.
Hello Im having problems with my ping since the new update,haven’t played a match with less than a 100 ping,before I played 30 ping
I have a vietnamese friend who switched over to the vietnam version and we can no longer play together. Is it possible to download the vietnamese version and make a seperate account for it? I do not want my main account to be transferred over to the vietnamese version; I want to keep it on global. I'm asking whether downloading the vietnamese version and making a new account there will affect my main account on global version or not.
I need help
My game is bugged
My game just keeps randomly crashing
@tropic ravine
@h
@river seal Have you tried reinstalling?
Hi, I have bought a Samsung tablet S and every time I run pubg mobile app it crashes after the tencent logo screen...
any idea?
Try reinstalling the game and clearing cache.
so do you own an ipad or a samsung tab?
samsung tab my bad
oh dear that tablet is back from 2014
Yeah but I have enough storage and ram lol
the only explanation is that they didnt bother with optimizing the game for your tablet since its fairly old
"The Android version supports more than 500 different Android devices, according to the Google Play listing, which recommends using a device running Android 5.1.1 Lollipop or later with at least 2 GB RAM."
The device is fully capable of running pubgm and is upgradable to android 6, although it is preinstalled with an older android version. Try clearing app data.
Anyone mind answering my question about the Vietnam version above?
Hello can is there any staff online that I can talk to? This is urgent a big problem for my account
Anyone Encountered PUBG Mobile app closing using linked account? I logged in from 3 different devices and it's still closing whenever I used my linked account but when I'm using Other account or guest its working.
Am I banned? Hmmm🤔
I don't use hacks I even played at star challenge dang it
Excuse my bad English
Yall need to fix the "enter match again?"option
Enemies were flying and attacking me
Im so done with this game
@quasi crescent I tried clearing cache and data. I still get the issue lol
Hello, How much does change name cost?
9 million dollars @supple stump
Can anyone tell me about heads-up title
Anyone Encountered PUBG Mobile app closing using linked account? I logged in from 3 different devices and it's still closing whenever I used my linked account but when I'm using Other account or guest its working.
Am I banned? Hmmmthinking
I don't use hacks I even played at star challenge dang it
I asked nicely.
look for the name change card in the shop @supple stump
@supple stumpplay next crew challenge you can buy from there(free)
Rip, have to go back home then
Yiu can get the name change card free. Theres an achievement for messaging in social achievements that awards one
You can get it for free if you complete lvl 1 to 9 mission in rewards
Also if you connect to FB itll award one
I connect at fb no award
?
I did the lvl 1 to 0
Thats wierd
Can anyone tell me about heads-up title
The social achievement one works though. I got it a week or two ago
Hmmm youll have to look
Alright I will when I get home
I didn't get my answer?
Its like message a friend, message world chat, message a channrl with a specific tag, and one other, maybe regional
Game has been crashing lately. Very fustrating when aiming for leaderboards just to have your game crash and to die once you go back into the match.
@neat gust the heads up title is for headshots.
@night cloakokay thanks
Your welcome
80% off on a skin only for 30days just want to know what is the actual price for it to be permanent 🙄
Check it shows the price for it in the armory @ruby igloo, if it doesn't then we don't know the price for the permanent skin.
Hello how do I get in direct contact with the tencent
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@hasty heart ^
thank you
You're welcome.
Where do I report hacking?
Hello, @viscid tangle!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@vital sluice where is the price 🙄
the option was removed long ago @ruby igloo
🤔
@night cloak. Check dms I wanna ask u a question
Sure.
Since it's not there anymore, then we don't know the cost of the permanent skin @ruby igloo
that support horrible face to times trying to denounce a hacker and so far nothing ;-; disappointment
Hey everyone who play Pubg and can record their games 10 seconds for me
Can you please record yourself taking headshots in pubg
No need to record whole gameplay
Just record while taking headshots
DM me your video (Non edited)
Those of you who can help please do
You can ask in #pubg-mobile , @wanton solstice.
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
@night cloak^
Anybody having audio issues? my audio keeps going out completely in the middle of matches. thought it was discord but switched to in game and it still the same. keeps happening 3 matches in a row. restart game and its fine but cant restart in middle of match without dying
Why I have high ping....(my average latency on Google is 30ms - 60 ms). In game I have 300+...
Eu server? @white steeple mine has been high since last update. sometimes in the 600ms for 2-3 mins of match
I play in Asia with 60ms to 100ms before update. But recently I have 300ms in Asia server(last 2 days). (After update frame drop is irritating)
^ same problem earlier ping was 80-100 now its 180+ and frame drops are huge as well
Check out pinned message of the channel.
nothing in pinned messages says anything about aweful ping or audio issues. whats the p[opint
Hey guys - maybe you can help me: I played on iPad Pro 10,5“ with Bose headphones - everything in game is perfect - the audio is 👌 when I play with the same headphones on iPad 2018 9,7“ the audio is kind of broken: quality is miserably and I can’t even locate where the footsteps / shoots come from. The quality of the audio seems also be very very low
Is anyone playing on iPad 2018 9,7“ - my device is only 1 day old
@haughty sleet sur can i use phoenix os to play pubg mobile because tencent gaming buddy lags alot in my pc and i dont have a good phone to play it.
@night cloak somebody told me they dont have emu dection on ios emulators. idk how true that is but ios emu does work
Acctually on my phoenix os i have emulator detected on but still i have doubt.
I don't have problem with emulator detection just want to confirm that is it legal to play on phoenix os
lots of people do. no ban unless using something extra
why did the Royale pass reward (level3)
change from 210UC to 150UC and now its 30UC
is there a reason for this?
The rewards for UC has always been 30uc at different levels maximum @night cloak.
We do not recommend using the phoenix OS @night cloak.
Ten cent only supports /authorizes using ten cent gaming buddy for emulator on pc
Yo why do they claim to only match mobile devices with mobile devices when I clearly am being matched with ppl using emulators
The matching is broken bro
Just because someone doesn’t use tencent gaming buddy they are being matched with mobile players yet using emulators
In other words if I use bluestacks or Phoenix is or any othe emulator other than tencent gaming buddy I will match with mobile players
Is this fair ? No
Why 3D Touch not available for iPad?
Or am I missing something
Because it was available before what changed now
@wet stream these people r using bypass to play with mobile players for easy rank up then they go back to mobile device when they r in high rank
This game is broken
If u don’t know what bypass is google it
Anyone Encountered PUBG Mobile app closing using linked account? I logged in from 3 different devices and it's still closing whenever I used my linked account but when I'm using Other account or guest its working.
Am I banned? Hmmmthinking
I don't use hacks I even played at star challenge dang it
my audio decreases about 50% when enabling voice chat and when disabling it still keeps decreased
@wet stream all emulators are matched with emulators only
Sorry I don’t believe that
I believe the bypass thing
there are no anymore all get ban
or are extremely rare and private
but u probably faced people with gyroscope 3d touch claw setup or just smooth thumb setups
I use gyro 3D Touch I spectate enemies like 3 out of ten times I see emulators being used
No not aim genius
what then
Google it if u don’t know
i know all
flicks fast aim and shoot all easy on phone to if practised enough
i think that 3 out of 10 people have skill
that makes sence
what league u play
Use emulator
conqueror?
Crown and ace some conquerors
lol
My squads
u tought there are noobs
I play with
in crown are no noobs
dude no emulators
watch any conqueror ace gameplay on yt you would probably say they were also emulator players if u woulödnt see them playing on mobile
there are no emulator bypasses genuis
cheapest u can find is for $75
and probably scam
I never said there was I said I believe that could be possible
i think any good mobile player whould destroy a semipro emulator player
Hi guys, what about anti cheat system ?
Now cheater show live stream on YouTube 0.10.5.10143 ver, speed hack wall hack,aim, etc ((
@night cloak I talked about that guy(yam Raj) to a mod and he reported about that to the staff, now we have to wait for the result!
My pubg account is connected to facebook, someone tried to hack my facebook account and tried to reach my pubg account. He couldn’t hack facebook but I think he has my pubg account. I changed my Facebook password and google password and made the security stronger but today i was playing and i got a notification “logged in from another location “ and i was sent back to the log in screen. I tried to log in again but couldn’t because it was already logged in from another location. How can I remove my account from their phone. Please help
@tidal warren
hey how to equip the bag and helmet skin without wearing them in lobby?
delete your facebook account @whole wolf
But my rank!?
?
connect your pubg acc to gooogle play or twitter
You’ll have to contact the customer support of FB. @whole wolf
PUBGM can’t really help you with this since they don’t have an access to your account.
@tidal warren sorry wrong mention
Next time, don’t share your password with other users if you don’t want them to be using it.
@tidal warren I didn’t share my password! They just got to my email
Hello, I have a very huge problem
Someone is using a PUBG Hack (YAM RAJ) and he is currently streaming in YouTube, please ban him immediately
They don't care @obsidian gate
tencent banned unfairly
Hi
I keep getting the error : data has changed and you have been disconnected
I'm using the official client from the Google Play Store
Hey everyone, I just have a question.. does anyone know what I’m supposed to do with this? Or when I’m supposed to use it? Says it expires in 33 days...🤷🏻♂️ thanks you
I'm having this issue since the current version came out..
Initially it would be random, once in a while. But now it happens in every single game.
@dry geyser You'll be able to redeem it for an outfit when the next update comes out
@night cloak I see that, but what is the ‘event’ that they mentioned? Similar to the BABE event that they previously had awhile back..?
The zombie mode probably , currently in beta
Hello, I recently had a problem in the game. Every 10-30 seconds I pitch the game, it throws me back and returns, what should I do?
Здравствуйте у меня в игре недавно появилась проблема каждые 10-30 секунд у меня пролагивает игры меня кидает назад и возвращает, что мне делать?
Better be a bada$$ outfit for costing 990uc LOL 😂
Yea
@night cloak thanks again buddy
Np
Are names like "HolyShitBoi" or "FakhYu" allowed?
Help
Ya
It means you need to download it from either Google play App Store or the Apple App Store
And not a third-party app Stor
Hello, I recently had a problem in the game. Every 10-30 seconds I pitch the game, it throws me back and returns, what should I do?
@proven crescent Bad Internet connection probably or poorWi-Fi
@oak gulch what country dya live in?
eroup
@oak gulch my suggestion is to go to pub G’s official website and at the bottom there should be a link to download it for your device
Or change your region in the App Store
What device are you using
ok i'll try
@oak gulch What device are you using
Galaxy E7
But me acc has Transported to the Vitnames v
🤷🏻♂️
Then download the vietnam version..
Type your question into Google and see what it says
Then how did u login ur acc on the vietman version in the first place @oak gulch
@dry geyser
The files you downloaded were downloaded from Google
@night cloak I did not pay attention and I register my entry
How did can i change the region in google play ?
@dry geyser
Vpn
How do I get in touch with an ADM?
Mention them @hasty heart
language on chinese i get arabs
Which server you play on, @night cloak?
Can i connect my same account with facebook and google play games as well?
Yes, @ancient kestrel.
@night cloak thanks
No worries.
Hello, @trail swift!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@trail swift i have met them many times they are hacking sice season 2 even reported many times but still they are free
😳

Is it enough proof to have a chat screenshot of someone showing his account id and saying that he is hacking/selling hacks to ban him?
You can send it to customer support in game, @restive kestrel.
@restive kestrel On youtube, search for pubg yamraj. He is streaming live every night and showing what mods he uses and how it is done.
@normal fulcrum why you tell me this
@restive kestrel He even said that he have been banned many yjmes and still he do something with package kinda thing to unban his account
Fake
@restive kestrel Telling you this coz no matter how many proofs you get, cheaters will always have a way around it
@normal fulcrum @restive kestrel #chat
What, @snow valve?
This channel is for support questions only
That is deleted link . Now it is discord cache. Restart your discord it will be gone, @snow valve.
Ty
Np.
Well, tell me the reason for blocking your account ID:561094718
I keep getting the error : data has changed and you have been disconnected
Hi guys how do u change thé way tour character stands in the lobby
Initially it would be random, once in a while. But now it happens in every single game.
Try to play on stable connection and don't use vpn, @weak orchid. You might get banned if you repitively get it.
@im mean thé pose , u Know like this pose where by thé guys scratchs his head
@spring void
@night cloak I use Blokada. I'm on Android. Is that why i keep getting booted?
What is that application about, @weak orchid?
@ruby spade there is no such pose
I'll turn it off before playing pubg. Let's hope it solves this issue.
Ok
Ok. I'll report back if it solves my problem :)
Discort-support not responding
Guys 2 days now, yesterday and today my screen freezes in the game for a few seconds while in a match:(
Is it possible to remove the ban in pubg mobile?
Please refer to FAQ 2.9 in #481198147478224896 for further information, @subtle vector. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Please refer to the FAQ.
Hello, @cerulean oak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
ok thanks
I just tried to enter pubgm and it opened saying I need to allow it to download mobile data but it didnt do that yesterday and I couldn't get past the first screen
And the words weren't in a text box just scattered
So I'm reinstalling the game to fix it
Yes. Reinstalling will fix it.
It might be only visual bug, @remote vortex. try repairing the game.
@night cloakalredy done 2 times
Then try reinstalling, @remote vortex.
Ok @night cloak
New map Venezia coming ? @night cloak
No information about it, @paper tulip.
@night cloak ok
Do redownload and repair the same thing? I don’t wanna reset my customized control
@glacial kindle
@night cloak Do you need help?
He was using akm with 6x scope and no Recoil and wall hack
nobody else can do it for you
I reported him
report them, it’s simple
Wow
My video & messages both got deleted
Technically it's not same , @icy carbon.
What is your issue, @night cloak?
Hackers are growing
Links are not allowed.
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@night cloakstill not fixed
Hello need help with something
Reinstall also failed
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
@remote vortex then please contact customer service in game.
I tried but they just sending information about how rank works
Maybe try again and click on not helpful.
Can u contact devolepors directly
Abey maadarchod lag toh fix kr ni paate updatepr update nikaale jao bhosad
@night cloaktrue bro
I requ3sted support wtf
Ab 6gb ram le phn mei bhi lag
I have a suggestion.. make the female model a bit more thicc plz. 👌
@gentle panther agreed
Anyone Encountered PUBG Mobile app closing using linked account? I logged in from 3 different devices and it's still closing whenever I used my linked account but when I'm using Other account or guest its working.
Am I banned? Hmmmthinking
I don't use hacks I even played at star challenge dang it
that was a good speech
@jaunty wind you are not banned it is a bug
@jaunty wind if you are banned you would get a popup when logging in
It will take time for response from CS, @jaunty wind.
Probably from 1 week to 1 month.
Why do the crate from the shop give sh**y loot
@lime juniper what does this news means "message to correct mention issue for disc. users." "ping fix for discord" i have seen these a lot of times but couldnt understand them
@gentle panther pls dont start general convos here. move to #chat or #pubg-mobile
@modern gale these guys are discussing irrelevant topic here
@gentle panther it is not support related either
Thank you. @wispy matrix
It is merely a message, @wispy matrix. Do not pay any particular attention to it.
On the Android and iOS versions of Discord, there is a known issue with mentions not disappearing as notifications once read. This issue is easily corrected by sending a new message in the same channel.
@lime juniper oh i see. thanks for clarifying.
Stop talking here, ask your question related to PUBG Mobile only. @gentle panther
@modern gale yo I asking tell me in how many decade developer will be able to fix the lay
Developers are working on improving, be patient please. @gentle panther
Hello, @zenith citrus!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
You already got your answer, please move to #pubg-mobile now. @gentle panther
Hello @jaunty wind, can you be more specific?
@everyone when do we get the qualifier results?
Whenever I log in my linked account(Facebook) my pubg mobile is crashing at the loading screen but when I tried my other account I can proceed to the lobby
I used 3 different devices same results
I also tried repair client and clear cache even hard reset
What do you think? @modern gale
Almost in every game there is a server timed out, in asia server which is ruining my stats and rating.
that's why we need the developers to add South East Asia server, India server and improve the server stability
When I open pubg it say your device is not supported at the moment so please help me
@storm spear which device r u using?
try pubgm lite, it will work for u
Yep pubg lite alternative
But there is no update or a new map for lite
normal version of pubgm cant be handeled by ur phone, as it needs atleast 3gb ram and above 425 snapdragon processor to run.
try downloading the apk @storm spear
that is one hell of an outdated phone, sorry to break it for u buddy @storm spear
download apk bruh
@haughty cypress what is that
I see that the phone have Qualcomm 210 processor I advised download the lite version
google it @storm spear
I have an Qualcomm 625
Adreno 506 phone trust me you can't get a decent framerate
even if he downloads apk, it wont run.
any mod online?
let em have some hope :(((( @wispy matrix
Wdym
lol, why give someone false hope
cuz maybe it somehow magically would work
i have redmi 4a with 3gb ram, 425 quad core. it barely runs at lowest settings in my phone
try to google pubgm apk @storm spear
My playstore has pubg mobile in it @haughty cypress
@storm spear u already said ur device isnt supported message shows up
well if you dont wanna try the apk, not my probs :/
After I download it comes as a notice in game
@storm spear u cant play it by any means then
@modern gale hello can you give me an answer? I'm nervous for my account
do u have a laptop or pc? @storm spear
No
sorry, u cant play pubgm then.
I will even hack to play pubgm for 1 day
But can't but a new device
Soo any update hint for pubgm lite@everyone
Anybody
Ok then nobody😤
@storm spear i do not now if this would be "cheating" I dont see why it would if it is. You could root or jailbreak your device (research how to before you try anything) and edit the buildconfig of your device so i thinks you have a samsung device or something, spoof ram if needed. I have an asus zenpad 8.0 with 2gb ram and pubg runs okaynon it
@storm spear I'd appreciate a lot, if they would finally release PUBGM Lite, I wouldn't lag then...
Which outfit is this,the yellow one which looks like a cat or pikachu?haven't seen this in the inventory.
it's from KRJP version, and i hate that they're just smurfing on other servers, pls region lock after the lag in Asia server is really rare and add SEA server
Who is Error 403?
a great PUBGM Discord server administrator
@jaunty wind ^
I can't find him
i can
i cant now, tf?
it this some kind of bug?
i cant see name of person i want to tag
Error 403#0001 This is her tag. But it shows nothing sometimes :/ . Probably discord bug.
Btw what help do you need, @jaunty wind?
I did the weapon master and more achievments but they never gave me in the new update why?(Bug)
Did you knock and kill with the same weapon @mellow otter
Yes
Was it in platinum above
Diamond
You knocked and killed with grenade too?
🤔
I did it 3 times with a friend
Ok
If you really want it
I have it but im trying to do for a friend but it doesnt work
Doesnt work in his acc
Oh
Hes maybe unlucky idk
I did it for like 3 or 4 friends
But this one it doesnt work that easyal
No
Ok good
Is Twitter's pfp resolution (and hence PUBG's pfp resolution) lower than Facebook's or something?
You're welcome .
Both are potato @night cloak
Yes, @night cloak.
oof
Ok thx for trying to help Invisible Name
How can I talk to him? @night cloak
Through in game customer service, @jaunty wind.
Using GFX Tools May Lead Us To Ban ?
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Please read the above mentioned message.
They are closed.
Next Opening Date ?
Probably in the next beta version.
Am i the only one who is facing team formation error from some days?🤔 🤔
#metoo
I have an iPhone 8+ and anytime I get into or around a vehicle my game freezes has anyone else had this issue?
high ping in asia server. What should i do?
i used to get 80 to 100 ms now i am getting 200
Please read this channel's pinned messages for further information, @heavy yacht:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
ok gn evertone
When I am playing on the North American server, the ping rate stays at 80, but the game becomes so laggy, is that normal for that low of a ping rate?
@proper dirge yes it is absolutely normal.
Yes, it might be because of the server load
Thank you
lag may be of any reasons, which includes server overload, slow response of device etc
There are hackers streaming their games on YouTube why don't they get ban?
Is pubgm only for hackers now?so many people have reported him but he doesn't get bannned instead he's gonna reach top in the leaderboard now. Really dissapointing for people who are willing to play fair pubgm :(
It depends on the way they are "cheating", and yes I totally agree with you
@fiery echo I am no expert, but after someone is reported a certain amount of times, I believe they are warned
This is also when the Merit system plays its role, which is explained in the game
The game has been soooo choppy and sooo laggy lately
And even worse the game literally just freezes for like 3 seconds
It happens to me so many times
And I’m in conqueror rank
I got pushed by 3 guys and I knock one and then the game freezes for 2-3 seconds and then it unfreezes and I’m dead
Soooooooo many times this happens!!!!!!
It is really frustrating
And it’s stuff like this that makes me want to quit this game
Admins. Please report this and fix this!!!
@odd cobalt server?
North America TPP
Your ping
Happens to me all the time
It’s been a week since I purchased 190 UC, and still haven’t received it. I’ve redownloaded, restarted, restarted device, and none of it works. I’ve done all of them multiple times.
Wow pubgs customer service is trash I may never be able to get my money back just got money stolen from me. I contacted them and they still never answered
@lapis charm your going through the same problem
No. I haven’t gotten a response, but your not getting money back most likely due to your attitude
@lapis charm lmao u don’t understand
@whole yokeit takes time for them to respond
Yeah, they don’t have all the time in the world
@whole yoke be patient
Trust me I am
@lapis charmyour issue?
It’s a massive platform
It’s been a week since I purchased 190 UC, and still haven’t received it. I’ve redownloaded, restarted, restarted device, and none of it works. I’ve done all of them multiple times.
@whole yoke when did u message them
@whole yoke Just a question, first, are you sure you purchased the UC, and secondly, are you sure you didn't use it?
Are you sure it charged you?
It said that for me too, grim
It said purchase failed after I buy it
But here I am being polite
@lapis charm chill out
Because, if you can only buy one at a time, then maybe its purchase was cancelled
It didn’t say failed purchase instead it’s just like this the whole time
Yes
Grim I really ain’t trying to, you’re not being nice about this whole thing
Same thing for me
After you pay for it?
@lapis charm @whole yokeboth of u are on ios?
Yes
Thank u thank u
Anybody know who the recomended DNS provider is? My account was banned for 10 years, and aparently it could be because of dynamic dns?
@wintry rose What exactly happened?
@grizzled lark both of these guys are on ios and they didnt recive their purchased uc is this a known bug for ios?
@wintry rose What is the "dynamic DNS"?
I have a question, when will the MK47 Mutant and the laser come to training?
@proper dirge I had an internet outage, rebooted my cable modem and then joined a game, mid game I was kicked out and now have a 10 year ban. Looks like I'm seeing reports where if you use dynamicDNS you can get banned because it false reports you are hacking?
DNS is how your computer translates google.com -> (machine readable numbers)
Okay, so the you use the DNS to translate while playing the game?
@wintry rose Do you use this "DNS" to translate while playing the game?
DNS is how the internet works
I don't "use" it
Without it we wouldn't be talking right now 😄
Anyone from staff here
Most people leave DNS settings to what their ISP says or googles, I use DynamicDNS because it is better security
but I can switch back if it's a problem?
@proper dirge
No, it is part of the "internet" Everyone who has the internet has DNS
Okay
@proper dirge my network abnormalities issue banned me... How can i undo this
I am guessing the problem has something to do with game adapting to change
What
I am not a professional
Okay
Can something send me a screenshot of what it says when you log back in the game?
Refer a professional to help it solve it
I think me and urbancuda are having the same issue
Yes
Where i can post that sc here or private
Try contacting customer service of the game
How?
I want this to solve this asap
@brazen drift Well could you just give me summary of what it says?
Is this not an offical support channel?
@wintry rose I honestly don't know, I just like to try and help people with problems of the game
Okay
So you two have separate problems
At least tell us whom to contact. Their is no customer care as its says login and can't login due to this error
@brazen drift Try resetting your network, and see what happens, if you do not want to, I totally understand
Okay
So, when you go to the game there is a customer service icon
If not, try filing your claims
My error happened after a network reset, I am on the 100 stock emulators, do not TK or any other "violation"
No it wont work as it says you can
Login after period of time as mentioned. But don't want this to happen again. I was in the crucial part of the game when this happened.
file claim just gives canned responces
What's the best emulator to play PUBG Mobile on?
@brazen drift @wintry rose Let me try to get you connected with customer service
ofc the official emulator is the best one to play PUBGM in PC, but PUBG LITE is coming soon to release globally
....
@brazen drift DM me
I wasnt even join the match still -35
I was im lpbby as my server show not responding
Lobby*
😭 😭 😭
something is wrong with the servers
@jb yep
When scorpion will be on mobile?
What do you mean scorpion?
Server timeout continuously
Very common especially if aton of people are on
I need a admin
@fleet fox #25, probably you left when the plane started flying over the map.
@jolly jewel You can DM an available admin, the purple namies.
@night cloak thanks but 1 of them has the only friends thing
@jolly jewel You can DM the other ones. May I know what's the reason? If it's not confidential.
@night cloak a guy was live streaming in YouTube while he was cheating
I have pictures of it
@jolly jewel Admins can't do anything about it, you've to contact customer support in game.
@night cloak oof
Hi why u have User 11 name?
@night cloak Они нихера не отвечают!
Hein?
@hard rivet If the customer service cannot assist you, or if they do not reply, we can not do anything about it here.
@night cloak how can I set my rank👀
@night cloak checkout #481198147478224896 7.7!
Thx
so I’m
my friends used to have a guest account, and I told her to connect via Facebook. Her Facebook got disabled right after she signed up, what can I do?
*friend
Please refer to FAQ 7.7 in #481198147478224896 for further information, undefined. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
um
@dapper elk
So after I purchased the Elite Royale Pass I keep getting the same pop-up on launch ''Royale Pass Season 5 - Worth more than 25.000UC [Buy now - only 600UC]'' which is getting kinda irritating. I contacted customer service but their answer didn't even match the issue I described
Instead got a fix on what to do ''If I can't login into my account''
I tarnsfered my global acc to Vietnam version now how how take back the acc to global version
?
@magic latch If you already bought the Royale pass, its okay that you keep getting pop ups
So what does it want me to do?
Did you already purchase the pass?
I did
Then its okay
After season 5 started, the pop up showed up everytime I logged into the game
@magic latch But I totally understand
It does get annoying
anyone got iphone X or iphone 8 plus? I wanna know how the game runs on them. Considering getting one of them
Its a phone
Try asking the general chat
@magic latch Congrats on the Royale Pass, I hope you enjoy it
So why cant i leave if i see i have nooby teammates
@charred nexus if you were the nooby teammate, you'd be the one resenting this
What?
Lets say you were the nooby teammate, the better players would just keep leaving your room, leaving you with 1 less teammate. Would you want that?
Also a heads up that the more you do this, the longer your matchmaking ban becomes
actually that message appears when you exit too many times on spawn island
@haughty cypress oh yup .
@haughty cypress if that happened i would just like leave...
If every good player left, along with the noobs, then the lobby might face a situation where only 70 players are in
On pubg pc, im not sure if they penalize this, but sometimes a match can have only 20 people in it because everyone just leaves
is there anyway to get a guest account on another device? because my friend lost everything in her phone and she had a guest account and she wants to know how to get her account back
thats a rip
Lenovo tablet
@everyone when vikendi cave coming ? Any idea
sometime between now and the end of time
Someone help me
Why did I get 0 points for coming 2 Nd with. 9 kills?
@everyone
Please contact customer service for further details, @indigo sigil.
Hello, @snow birch!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Can i use Gfx tool to make my game less laggy