questions

[carmine anchor]

Do you at least know if its fake or not

[serene steppe]

I do kbiw how to see my ping in q match

[carmine anchor]

Do you at least know if its fake or not

Do you at least know if its fake or not

Do you at least know if its fake or not

[serene steppe]

@carmine anchor ...

[carmine anchor]

SIGH

[night cloak]

Stop spamming please

I don’t know sorry

[carmine anchor]

Im not

[serene steppe]

@night cloak is it a bug?

[lime juniper]

It was not fake, @carmine anchor.

[serene steppe]

@lime juniper do you have answer to my queston

[night cloak]

@carmine anchor check the other severs and look at solo fpp and see if a match was played for it.

[carmine anchor]

Well what does it crossplay with

[storm flume]

Please read this channel's pinned messages for further information, @carmine anchor:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[lime juniper]

You did not play on the server or game mode you thought you were playing on, @serene steppe.

Also, if you were invited to a match by another player, your own configurations did not apply, unless the player chose the same.

[carmine anchor]

Ok i found it out error 403 said The cross-matchmaking system was closed on Saturday, because they think lag issues are more important to address at the moment. There is no estimate time as to when the system will be available again, but most likely after the lag issues have been corrected. They have received too much feedback on these issues, and the cross-matchmaking system currently increases the possibility of lag.

[serene steppe]

@lime juniper i was on EU i still had 48ms ping

[neat turret]

@carmine anchor where'd they announce that?

Have a link??

[serene steppe]

Eu - 48ms ping
NA- 189ms ping
SA 210ms ping
Asia 340ms ping
KRJP 360ms ping

[night cloak]

The only reasonable explanation for why your points weren’t added to your main tier (Platinum) is because you didn’t play on the same server. It even shows that you got points for being in (Bronze) tier.

[serene steppe]

@night cloak i had 48ms pinh

So it could kot be any other server

[lime juniper]

I answered you above earlier in case you did not notice, @neat turret. I did not mention you.

[serene steppe]

Match was only bots tho

[night cloak]

Did you check all the solo fpp matches for every server?

To see if played a match in them.

[serene steppe]

@night cloak yes

[haughty cypress]

Press X to doubt

[serene steppe]

They are as they were 1 week ago

@haughty cypress doubt??

[night cloak]

I don’t think you checked.

[haughty cypress]

X

[serene steppe]

@haughty cypress □

■

[night cloak]

To fix the problem is to simply switch back to the server you usually play on in which you are tier platinum in.

[neat turret]

Right on @lime juniper
I'm happy to handle all networking issues so that we can give correct information, but my goal was to equip everyone to solve their networking issues.

[serene steppe]

@night cloak i was on europe becauce i cant get under 50ms oing on any orher server

[night cloak]

@serene steppe I’m pretty sure you weren’t playing on Europe server.

[serene steppe]

Europe 60matches
NA 0 matches
SA 2 matches
KRJO 0 matches
Asia 0 matchea

[night cloak]

You could have played on SA then

[serene steppe]

@night cloak well how did i get 48ms ping????

I can see my pinh left bottom corner

In match

[night cloak]

Maybe for SA the ping is low for you too.

[serene steppe]

I live in north europe

Sa pung is 210ms

Avarage

[neat turret]

Usually low tier games are handled on the local servers.

I had to get to silver to figure out which AWS server cluster they use in each region

[night cloak]

I already explained to you the reason on why your plat tier did not get points added for the match you played, and how to fix the problem. No need to discuss any further about the situation.

[serene steppe]

It cant be any other server then in europe

Just becauce my ping

[neat turret]

Read my post

[serene steppe]

@neat turret makes no sens

[icy carbon]

So many issues playing on another server

[neat turret]

There's no people in low tier games, just bots, so it's hosted locally, in the same region, rather than in the selected region. @serene steppe

[serene steppe]

@neat turret hmm

So you mean i was playing in SA servers but EU servers too?

[neat turret]

No. It counted towards your SA rank, but the actual game was hosted in EU.

[serene steppe]

Is this a new uptade thing in season 5

[neat turret]

Nope.

[serene steppe]

In season 4 i went to play on NA and my pung was like normal NA (i went from bronze V and end of season was in GOLD

So then it makes no sense

[lunar yarrow]

why for one reason there is no Arabic server ? when most of them people playing Pubg arabis

[neat turret]

Most aren't Arabic, and it's in close proximity to the Asian and European servers

[flint garnet]

@lunar yarrow there is going to be Middle Eastern server, it was announced before.

[formal magnet]

got randomly banned for 10 years without using any hack or third party app please help

[neat turret]

Contact in game support. No one here can do anything. Email: [e-mail]

[formal magnet]

can tencent unban it ?

[neat turret]

technically, yes

[formal magnet]

anyone got there account unban ?

[flint garnet]

@formal magnet please read #481198147478224896 2.9

[formal magnet]

okay thanks for the help

[lunar yarrow]

@flint garnet thx for that infor

@neat turret cuz most of arabis on eu .... watch twitch and most of tops solo due squads eu players 95% arabis

[south beacon]

anyone got problems with mouse and keyboard recently

?

[storm flume]

Hello, @south beacon!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

[night cloak]

@rocky kayak

[carmine anchor]

@neat turret they announced it on pinned messages

[crude plover]

@vital sluice i tried in game support. They ask me my id nd date of uc missing but after that they are not responding. It's been almost 7 days.

[vital sluice]

Send them another one , @crude plover

[still grotto]

Why i cant send messages im clan recuriting

Why i can't able to send messages in clan recruit

[storm flume]

Please refer to FAQ 7.4 in #481198147478224896 for further information, @still grotto. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[hollow geyser]

Can people from different server play in a custom match?.
I wanted a scrims with a NA clan, but i m Asian.

[open frost]

My account was blocked for 10 years just like that. I played on the official Tencent Gaming Buddy emulator on Erangel, shot a player and received a notification "The date has changed and you have been disabled," then a notification about the blocking of my account came. I do not use third-party programs. with this question. Here is a screenshot. I just played and then the notification “Date changed and you were turned off” appeared, and then a ban for 10 years. I don’t use third-party programs, I don’t use cheats.

[night cloak]

@open frost do you use gfx tools?

[open frost]

@night cloak no, I do not use

[cursive summit]

Wow

Crazy

Mail them at that mail id given

[mild pagoda]

Game is lagging so badly from last 3/4 days..pls do something

[night cloak]

@open frost the game doesn’t ban people for no reason, so you must of did something that violated the terms of agreements for the game.

[open frost]

@night cloak a support person contacted me, I sent him a screenshot and described the situation, but there is no answer from him.

[night cloak]

@open frost the person is also probably dealing with other people’s situations, give it some time for them to reply back. If they still haven’t responded in 24 hours try contacting them again.

[open frost]

@night cloak ok, I'll try. Thanks for the help.

[night cloak]

No problem, enjoy the rest of your day/night! @open frost

[strong notch]

Yeah the game is lagging badly past 3/4 days despite good phone and Internet connection

[unkempt flame]

they will never do that unless youre a “CHEATER” 😒😒😒

[scenic river]

F*ck ... Contact PUBG not any respon....
Why my account got banned?
PUBG check my hystori,
I lose $ and you banned me...
I never use cheat or make ilegal purchase!

[scenic river]

F*ck ... Contact PUBG not any respon....
Why my account got banned?
PUBG check my hystori,
I lose $ and you banned me...
I never use cheat or make ilegal purchase!

Respom my email!

[night cloak]

The game doesn’t ban people for no reason, so you must of did something that violated the terms of agreements for the game.

[pine dagger]

Hello

Who can help me here

[night cloak]

@pine dagger hello maybe I can be of assistance?

[jovial hedge]

I congratulate you on one of the nonsense of pubg Mobile customer service

[scenic river]

I never use cheat, I never purchase ilegal top up, I dont use emulator

But I got Banned

[night cloak]

@scenic river hope you can read the 2nd paragraph.

[scenic river]

I lose $400 in this mounth

[pine dagger]

@night cloak how can i get the bling clothes withou losing more than 50 $ 👌😅

[night cloak]

Did you use gfx tool?

[jovial hedge]

I got too ban without breaking the rules

[scenic river]

@night cloakfor what?
Grafis?
What the f*ck man, I dont need high grafis

[night cloak]

@pine dagger there’s not really a way of getting the bling outfit without a in game purchase.

[jovial hedge]

After three times this message came I was blocked for ten years for no reason.

[scenic river]

Send me email personal staff PUBG region asia

[night cloak]

@jovial hedge send them an email with the customer service email provided there.

[pine dagger]

@night cloak I'll purchase uc but and open crates but always you give me school shoes 😂

[night cloak]

@pine dagger The crate chances aren’t the best, but if you really want the bling outfit and have the money to spend on it to try and get it, go for it.

Recommending buying items in supply crates or Share 4 deals

[scenic river]

I can buy cheat and make many player use cheat if I dont get my account back!
"Many Player" MANY.....

[night cloak]

Discussing about hacks is not allowed.

For any thing that is related to account suspension, hope you can READ the information below ⬇

[scenic river]

I join this group from OFFICIAL

I think all moderator have contact bypass to developer.

6 day I lose many point

[night cloak]

We can’t personally do anything to get your account un banned, we’re just part of the pubgm discord community to help solve simple pubg issues. Contact the customer service email provided to talk to them about your account being banned.

[brave mortar]

Hello, I know a hacker and he's live streaming himself hacking, can you guys do something about it?

[scenic river]

this is the official community of pubg, each admin should have a direct relationship with PUBG staff

try how you feel when accused without cause!

[brave mortar]

I have video evidence

[night cloak]

@brave mortar get proof and go in game to the players profile and report them using the report button, bottom left of their profile.

Or send them to customer service.

[scenic river]

Costumer service not any respon,
NEVER, NEVER AND NEVER

[night cloak]

Like I said, the game doesn’t ban people without a reason, the game detected a violation of the terms of agreement for the game which causes the account on being banned.

You must have did something that violated the agreement.

[storm flume]

Please refer to FAQ 2.9 in #481198147478224896 for further information, undefined. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

YYAMRAJJJJ is the name of that hacker about whom @brave mortar is taking. He uploads his videos on YouTube. You can check his channel for proof. His channel is pubg yamraj hacking

And also they are most likely dealing with other people situations, so please be patient and wait a couple days for a response.

[elfin zodiac]

You were banned because you violated the TOS, It is permanent until the time limit is up, if you feel like you were wrongfully banned press the File Claim button. Please do not continue talking about it. If you try to argue appropriate moderating measures will be taken @scenic river

@night cloak please report him in game, we cannot do anything about it here.

[scenic river]

@elfin zodiac😂 😂 😂
How long time?
until the server closes?

[night cloak]

@night cloak you can report the player in game by going to their profile and clicking the report button on the bottom left of their profile.

Yeah I've done. I'm asking if we all can mass report him.

[elfin zodiac]

They are helping thousands of people a day, it will take time for them to respond. Please stop talking about it @scenic river

@night cloak one report is enough it will be seen. Also the anti cheat was upgraded so he could get caught soon.

[brave mortar]

Lot of people have reported him, yet he still cheats and openly challenges everyone to get him banned

[night cloak]

Okay. Btw he's having anti ban hack as well. He was at 1st place in conquerer last season

Asia server

[elfin zodiac]

The ones who are opening custom rooms and using premium scripts have been directly reported to staff, they should be dealt with soon

[brave mortar]

He has some kind of anti ban cheat

[elfin zodiac]

It's not anti ban, its premium scripts, really hard to detect

[night cloak]

He's using them in classic matches as well @elfin zodiac

[scenic river]

@elfin zodiacwhy?
I'm not guilty! I just complained, so that everyone would know what kind of service the PUBG had

[elfin zodiac]

We know @night cloak

@scenic river stop, dont continue this conversation and please move to a different channel

[night cloak]

Yeah he told that he had spent a lot of money to buy those scripts

We can’t do anything on our end to ban the person, all you can do is report the person and wait for either the people that can ban the person to do it or for the in game ban detection system to take effect once it catches the person. @night cloak @brave mortar

[elfin zodiac]

They are known by the devs, they are trying to deal with it

[scenic river]

Look many cheater have tier top global!
why aren't they banned! but instead innocent people get hit

[elfin zodiac]

Stop! @scenic river

[scenic river]

Ok

I make complaint on facebook

[elfin zodiac]

@neon patio can you help ?

[jovial hedge]

The pubg mobile does not dare block the real cheater but without reason we are banned for the bad internet connection for ten years. It's a shame

[next dagger]

🤔

[scenic river]

@jovial hedge😂 😂 😂 😂

😭 😭 😭 😭

[night cloak]

Don’t emoji spam

[elfin zodiac]

Players are not banned for bad internet @jovial hedge, there are multiple reasons why people are banned, bad internet is not one of them

[jovial hedge]

What is this ???

After three times this message came I was blocked for ten years for no reason.

[night cloak]

I guess it's really very challenging for you guys to handle this support channel @elfin zodiac @night cloak

[jovial hedge]

You cant belive ok thank you for your support👌

[elfin zodiac]

That's not due to internet @jovial hedge

That's due to gfx, hacks, and such

@night cloak sometimes, sometimes not

[night cloak]

We don’t deal with bans, we try our best to help with basic in game problems. @night cloak

[elfin zodiac]

Yes ? @next dagger

[night cloak]

Yeah but people aren't understanding it

[elfin zodiac]

You get used to it @night cloak

[zenith heath]

Ban this player (:

[jovial hedge]

@night cloak People were bothered to spend money on the game but banned for no reason and no one is accountable

[night cloak]

@zenith heath you can go in game to the players profile and click the report button on the bottom left of their profile.

[elfin zodiac]

@zenith heath we cannot do anything about bans here, please report them in-game

[zenith heath]

Yeah click report dont do anything🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️

[scenic river]

Usually what happens?

[zenith heath]

Just time wasted

[night cloak]

@jovial hedge people are banned for a reason, most likely because they violated the terms of agreement.

[scenic river]

Cheat? Purchase? Or....

[zenith heath]

But k support doesn’t help me thx (:

[night cloak]

@night cloak @elfin zodiac that channel is of the same guy I was telling about. I guess Dev's figure it out soon

[elfin zodiac]

@tropic ravine @neon patio can you deal with @scenic river, was told to move and to stop talking about it and has continued to talk about it

[night cloak]

@zenith heath the in game ban detection will do its job, once it detects the person cheating in any way.

[scenic river]

I ask what happened because of what?

[next dagger]

I'd like to report that occasionally my gyroscope inverts itself. This occurs on my Asus Zenfone 5z randomly during matches. It has only ever occurred with the 3x or 4x scopes. I redownloaded and it still occurs so it definitely needs a fixing. The bad part is it happens randomly. Not every match but enough that I get killed because of it

[elfin zodiac]

You were told to move a while ago and to stop talking about it, you havnt done either

[scenic river]

Ok kick me

[night cloak]

We already told you what you can do about the situation, no need to discuss about it any further.

[elfin zodiac]

^

[night cloak]

@next dagger have you tried repairing the client?

[next dagger]

Yes

[elfin zodiac]

@next dagger you dont have to delete the game and redownload it, just repair the game when it happens

[next dagger]

It doesn't fix it

I also reported it in game

[elfin zodiac]

I dont use gyro so I wouldnt know about these problems

[next dagger]

It's pretty bad when you are aiming on someone and you try to correct your aim and you are aiming at the ground instead or up in the sky

[elfin zodiac]

I'm going to bed, if he continues please ping a moderator or admin @night cloak

[night cloak]

@elfin zodiac alright goodnight!

[elfin zodiac]

Goodnight 🙂

[night cloak]

@next dagger if you reported it game already, hopefully the devs will look into it and fix the issue.

[next dagger]

I'm doubting it

They didn't fix the issue I have with grenades either

And I report it here, on reddit, and in game

Seems like a waste of time :(

[night cloak]

It sucks to deal with bugs, I understand because I also deal with them myself. But hopefully the problem will get fixed soon. @next dagger

[next dagger]

Well the grenade glitch has been going on for two updates while the gyroscope problem has been introduced in this latest update. I'm not holding my breath. I'm not the only person experiencing the gyroscope one though. A few people I talked to the other day had the same issue. They stopped playing it I guess cause they haven't been online for like 3 days

[scenic river]

Me 10 years

[night cloak]

@next dagger the grenade glitch in which you are talking about, is it glitching into the bus? And if you want you can not use gyroscope for now temporary until the issue is resolved so that you don’t have to worry about it making your character look up at the sky or at the floor.

[next dagger]

@night cloak no the grenades just don't show up

It's like I'm throwing invisible nades

And other people's nades also don't show up for me occasionally while the bug is happening

I have unintentional hax at moments😅

But it's the same as the gyroscope bug. It only happens occasionally

Here it is

[night cloak]

@next dagger hmm, we will just have to wait for the update to see if it fixes any of the bugs, as of now we both just have to play the game with the bugs.

[next dagger]

Yeah just have to deal with it :'(

[night cloak]

Yeah, well if you ever need any assistance feel free to come back. Enjoy the rest of your day/night! @next dagger

[next dagger]

@night cloak you too and enjoy your tea

[night cloak]

Haha thanks

[crimson cairn]

When is the update?

[haughty cypress]

only the future you knows

[night cloak]

You will most likely be notified in #news when the update comes out or about to. @crimson cairn

[loud kite]

On the New update, can you guys make level 3 Helmets and armor crate items. Just hate the fact that everyone has level 3 armor end game

[night cloak]

I don’t think they will be doing that.

[crude rain]

@exotic slate

[vocal aurora]

I need help i want to purchase google play recharge from paytm

Please tell me how i got this offer i want to purchase google recharge card

[rapid jackal]

anyone know the point system for rating ?
i mean like this for Ex:
bronze v = 900
bronze iv = 1200
bronze iii = 2000
and so on

[spare mist]

Where is beta support?

[night cloak]

@rapid jackal it’s always a 100 points for each tier.

@spare mist #537997950396399636

[austere burrow]

Report like hell

[night cloak]

how yo send photoes

What kind of photos are you trying to send? @night cloak

memes

?????'

@night cloak go to #520824336513368101

[wispy matrix]

@night cloak read pinned messages

[faint ivy]

Yeet

[wispy matrix]

wheat?

[gleaming abyss]

@tidal warren my friend needs help with that

[onyx cairn]

some signs need more than 1 sign slot

[night cloak]

^

[gleaming abyss]

@onyx cairnstill doesnt make sense

Even if we count the signs twice its maxes to 14

[tidal warren]

They’ll have to make it shorter.

Some characters don’t count as one.

[onyx cairn]

use UTF-8 standard signs (multilanguage) and your name fits in it!

[gleaming abyss]

@tidal warrenmy other friend has セSメPlaybøy

Same number

[onyx cairn]

then u´re having a letter in, that´s longer than 1

[tidal warren]

The rules have changed though, some characters aren’t supported anymore, some characters aren’t counted as 1 anymore. @gleaming abyss

[gleaming abyss]

His name has 2ø and this one has 1

[tidal warren]

They changed the rules recently.

[gleaming abyss]

@tidal warrenwhat should be changed in name then

Any idea?

[tidal warren]

Just Colossi, without the clan tag.

[gleaming abyss]

Ow

Ok

[tidal warren]

Or, he could write “Colossi” normally.

[gleaming abyss]

Alright

[tidal warren]

Without the strange o’s.

[gleaming abyss]

K 👌

[tidal warren]

And the ì at the end.

[gleaming abyss]

Thanks

[placid dirge]

There is one thing that bothers me, why is Pubg restricting a graphic setting for any low to midspec phones especially the frame rate, Are they really that concerned about phone health or they are sponsored by a phone that can run Pubg?

[night cloak]

@placid dirge the phones just simply can’t support that high of grpaphics due to it being a lower end device.

[placid dirge]

@night cloak But why restrict framerate? Pretty sure Phones With low end spec can run a extreme framerate in smooth

[night cloak]

Hmm not too sure.

[placid dirge]

Pubg was restricting GFX tools because it was unfair for players, ironically high end players get the advantage too. If they are concerned for phone heating they should add a warning and not liable for any damages

[soft gale]

i think restricting the custom GFX fps option is good, because low end phones can't handle 60fps or 40fps because it overheats the CPU (Central Processing Unit) in the phone

[crimson sentinel]

I m useing note 4x, now pubg mobile going so much laggy @ night but ping always 100ms

Why man why

[mellow heath]

Why beta version not responding it's shows installing

[gleaming abyss]

@crimson sentinel complete name of ur phone?

Ram and chipset?

[soft gale]

just search it in google

[gleaming abyss]

@soft galethere are tons of companies with mobile phones named note 4

[soft gale]

i think he's using Xiaomi Redmi Note 4X

[mighty imp]

anyone know how to fix this? my region is Japan, but why can't i buy UC with yen?

this is some bs

[cinder thicket]

He is hacking on Youtube stram please do something Pubg mobile

[soft gale]

the discord admins has nothing to do outside of Discord. I think you should report him in Twitter and send it to YouTube

[haughty cypress]

Yes, we must burn the guy's gaming chair @cinder thicket

[mellow heath]

@gleaming abyss v9

[ancient kestrel]

@mighty imp try to switch network and clear cache of play store and pubg mobile then try again

[mighty imp]

@ancient kestrel already did that, still not working

[night cloak]

How much does it cost to buy 600 uc pack? Including all taxes?

[grizzled maple]

@vital sluice help him pls

[vital sluice]

It depends on your country's currency. @night cloak

[night cloak]

Aw ok

[reef path]

@night cloak where u from?

[night cloak]

@reef path Bangladesh

[reef path]

It's 950 in your country i guess👌

[modest igloo]

Wait a minute

[night cloak]

I want someone to help me

[modest igloo]

WhO aRE YoU?

[night cloak]

@modest igloo
Me?

[modest igloo]

No.

[night cloak]

@night cloak
My friend has been banned from the game
He is Egyptian gammer
He didn't use any hack program
I have screen for his id and for ban massage

Can anyone help me?

@tidal warren
Can u help me please!!

[tidal warren]

Read FAQ 2.9 #481198147478224896. @night cloak

That is as far as we can assist you.

[night cloak]

@tidal warren
Ty

[night cloak]

Hello

[pale cosmos]

@night cloak hi-hello in #chat

[night cloak]

Hello

PUBG mobile game new update when coming 0.11.0

[pale cosmos]

no sights for that

better google it

[quasi crescent]

I have repeatedly seen this format of usernames among low rank players: G123456789

What is the reason behind this?

Why are so many new players with no correlation to each other using the same exact format of an username?

[elfin zodiac]

I noticed that yesterday too, no idea why it's like that, I just thought it's because they cant thing of a name @quasi crescent

[amber sparrow]

Maybe they are bots

[elfin zodiac]

They arent

They are very smart bots if that's true

[quasi crescent]

No, they aren't bots. I've random queued with this format of usernames since season 1. There are both sqeakers and old kiddos in their 30s using the username format. It clearly is not bots when I vc'ed with them.

I never asked why, but recently I've been encountering them more often

[elfin zodiac]

I died because I was focused on people at prison, and a squad came up behind me (I was solo at that point)

[amber sparrow]

So it's a meme rising my friends

:GWqlabsKek:

[elfin zodiac]

Took out everyone at prison except for one dude

[night cloak]

Can someone link me a download link for chinese pubg

And can you play it without problem in Europe?

[soft gale]

install taptap client and install pubg. But there is two of them

[night cloak]

Mhm, im listening

[soft gale]

and if you're far away from chinese server, then lag

[night cloak]

Like can i use vpn for no lag

[soft gale]

using a VPN will not getting perfect ping for you

[night cloak]

Will it get better?

[soft gale]

i think if you're closer in chinese server, lower lag, and far away from chinese server, then high ping

still playable

[night cloak]

k thx

[silk hamlet]

Vpn improves ping by 50% I’m use that for long time

[soft gale]

oh i remember that, use a singapore VPN

[silk hamlet]

What’s that

[soft gale]

ffs my grammar, i meant to say use a vpn, and set it to singapore

[silk hamlet]

R u from Eu?

[soft gale]

no, asia. continue the discussion in #chat or #pubg-mobile

[night cloak]

We do not recommend the usage of VPNs.

[silk hamlet]

Ok

[fossil zealot]

i disconnected, reconnected back and there was no scope/shooting button tf

[rapid jackal]

is this true ??

1200 / 1300  =  Bronze V
1300 / 1400  =  Bronze IV
1400 / 1500  =  Bronze III
1500 / 1600  =  Bronze II
1600 / 1700  =  Bronze I
1700 / 1800  =  Silver V
1800 / 1900  =  Silver IV
1900 / 2000  =  Silver III
2000 / 2100  =  Silver II
2100 / 2200  =  Silver I
2200 / 2300  =  Gold V
2300 / 2400  =  Gold IV
2400 / 2500  =  Gold III
2500 / 2600  =  Gold II
2600 / 2700  =  Gold I
2700 / 2800  =  Platinum V
2800 / 2900  =  Platinum IV
2900 / 3000  =  Platinum III
3000 / 3100  =  Platinum II
3100 / 3200  =  Platinum I
3200 / 3300  =  Diamond V
3300 / 3400  =  Diamond IV
3400 / 3500  =  Diamond III
3500 / 3600  =  Diamond II
3600 / 3700  =  Diamond I
3700 / 3800  =  Crown V
3800 / 3900  =  Crown IV
3900 / 4000  =  Crown III
4000 / 4100  =  Crown II
4100 / 4200  =  Crown I
4200+        =  Ace
TOP 500      =  Conqueror

can someone please confirm it ^^ ? 😕

[vital sluice]

Every rank 100 points ,yes @rapid jackal.

[night cloak]

hey guys i want help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

[tired fractal]

Um what is this?

it says 'use quick chat' but i legit cant

wth

[soft gale]

you're underaged

[tired fractal]

how am i supposed to talk to my mates

[fiery zodiac]

When me and my enemy were in the water, killing him when I shot him is not approved. (Sorry for bad English, I translated)

[tired fractal]

i'm 16 bud

[soft gale]

use quick chat mate

[tired fractal]

dude did you see the picture

i cant

[proud oasis]

How do I register for the new bc to uc thing? is it possible to pre register before it comes out?

[soft gale]

"Please use "Quick Chat" instead" said the popup at the top

[tired fractal]

No you have to wait till the update comes out. Then the registrations will open at a later date. @proud oasis

yes

so i cant use quick chat

[night cloak]

Any mod on here v?

[eternal viper]

how to send your video to developer for approval in videos section of this server please help anyone....?

[soft gale]

@eternal viper just read my message in #pubg-mobile

[little delta]

There is a bug....in where ur joining a lobby....but gets stuck in the loading screen, but when u restart the app.....server isnt responding...

[craggy hemlock]

Uhh game keeps freezing/low fps

Started all of a sudden since like 2 days

[neat turret]

Device?
Graphic settings?

[subtle prairie]

Why are hackers are in this game

[wispy matrix]

cuz devs dont care

[untold topaz]

When is the ipad2018 11inch gonna get solved

[sterile skiff]

Pubg decided to log out from my facebook acc now i cant log in

When i try to log in again it suggests old facebook acc that i dont use anymore

[craggy hemlock]

@neat turret it never lagged before, just suddenly started

[fast plaza]

What should I do if my acc get banned ? I sent emails to that customer service email but I didn't get any replies

[neat turret]

Probably magic then. @craggy hemlock

[fast plaza]

I've got 2 acc banned and everybody think I'm hacking 😦

[night cloak]

@fast plaza I understand that getting banned is really frustrating, sorry for you. But there's nothing we can about it here in discord. Since it's an internal issue with your account, you gotta contact customer support in game. That's your only option right now. I hope you understand. I hope that the customer service will be able to assist you further in this case.

[fast plaza]

But I asked Hennry that who was also banned as top1 ranked player in EU last season and he said he will get unban in one month -_- I tried to contact in games but nobody replies me

is that i cannot get too high KD for every acc xD

[night cloak]

@fast plaza Well, cannot say about Hennry but to get back your account, you tap on "file claim." A customer support agent will help you further in this case. It takes some time for them to reply because they receives high number of tickets everyday.

[fast plaza]

xD 'Too much ppl contact us so we just don't reply you' that really kinda make sense

[night cloak]

@fast plaza I'd suggest to uninstall the game and reinstall from App Store. Then open a new account and don't use any apps that bothers the game. So you'll be fine from next.

[forest pasture]

help

@night cloak

[night cloak]

@forest pasture report it through the report system or customer service.

[eternal viper]

there is an idian youtuber who plays pub g mobile with hacks and do online stream without getting ban..... killed me alot times in my room.... how to get his id ban permanently

[elfin zodiac]

They have been reported already, it's up to the devs @eternal viper

[unkempt gull]

Ya that yamraj ffs spreading hacks nd selling it even doing live stream nd saying others pro players to play against him with hacks like WTF!

[eternal viper]

i personally reported him lots of time and my subscribers too.... but he is not getting ban

yeah McQueen you got that.... he is the guy whom i am talking about..... i think we should report his youtube channel.... bcz pub v developrs are not going to ban him.... i think we should try youtube...

[elfin zodiac]

@unkempt gull @eternal viper he was reported directly, as I said it's up to the devs right now

[proud oasis]

He is creating new accounts what should be done is a ip ban

So he has to buy a new device to be able to play

[eternal viper]

he is creating a new account.... and pushing his real account

[elfin zodiac]

The staff are discussing it. Please do not continue this conversation in support, please take it to dms

[lean fox]

hi, I need help. I have one and the gyroscope does not work in the game I can do

hi, I need help. I have one moto g5 plus and the gyroscope does not work in the game I can do

[tidal warren]

Gyroscope does not work on Moto g5.

[lean fox]

yes, in other apps it works

[tidal warren]

Moto g5 and PUBGM, gyroscope simply does not work.

You’re not the only user having this issue.

Pretty much every user with Moto g5 cannot use gyroscope.

[lean fox]

okey

[ancient kestrel]

Is there any way to move my controls which is shown during driving?

[lean fox]

Thank you

[vital sluice]

Not possible @ancient kestrel.

[ancient kestrel]

Ohk

[verbal raft]

Hello

.anybody can help ??

[half basin]

That's true I have Moto g5s+ and gyroscope isn't working

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

[verbal raft]

I have been banned for 10 years i playpubg on tencent and have been banned for 3650 days for no reason

[night cloak]

@verbal raft everyone gets banned for a reason, you must of violated the terms of agreement of the game in which caused your account to be banned.

[storm flume]

Please refer to FAQ 2.9 in #481198147478224896 for further information, @verbal raft. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[verbal raft]

How can i remove the ban

[trim kelp]

Seriously 🙄

[verbal raft]

How can i remove the ban

[vital sluice]

Read #481198147478224896 2.9 as mentioned above please @verbal raft. You can appeal through the customer service.

@trim kelp try changing mode or including all maps , it's due to lack of players playing same mode,map at the same time in the same server.

[arctic trench]

So I was in the final circle with and it was a 1v3 situation. I knocked 1st guy. Knocked n kill the second guy. The 1st guy went towards his mate to get himself revive. He didn't get rescued as I killed the third guy. It only showed 2 kills n third one was shown as 'Playzone' . Why?

[vital sluice]

He could have been rescued in time and just as you shot the third guy ,he could have died to the zone maybe.
If you think it's a glitch or a bug, do report it in-game @arctic trench

[storm flume]

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[arctic trench]

@vital sluice No. He didn't get rescued. He was still knocked out. The last guy had to get up in like half a second instead of 10 secs.

[weak dagger]

@neat turret can u dm pls

Need a strong help

[grand kestrel]

anyone help me

i can't open the game

when at loading screen it's close

i don't understand why??

[grizzled maple]

@vital sluice can you help the guy above?

[night cloak]

@grand kestrel try re installing the game.

[grand kestrel]

@night cloak clear data work??

[night cloak]

You can try that too

[vital sluice]

What device are you using @grand kestrel ?

[grand kestrel]

@vital sluice Xiaomi mi5

I play earlier is fine

then i out watching youtube then want to play pubg again it's not working

it's close at loading screen

:'(

[vital sluice]

Restart your device @grand kestrel and also change your data connection once or connect to a different hotspot /WiFi and try logging in once again .

[lilac moss]

We need HardCore mode also fpp arcade. Also fix lag issues we have good internet connection still facing lag while playing or facing enemies roughly i get 30ms Europe suddenly ping raises to 160 to 200ms then falls back to 30 - 40 ms.

[trim kelp]

@vital sluice thanks. Changed to 4 player and got a game in no time at all. Shame as my highest rank is on duo but 🤷🏻‍♂️

[night cloak]

after update my pocophone F1 always overheat after playing for 30mins+

[abstract pulsar]

I can attach keyboard and mouse with my phone? And is it fair play woth them 😁 😅

With*

[night cloak]

im already try reset my phone. still got the same issue

[patent echo]

I got banned in between a match!

It's happening second time

[night cloak]

i tried with other game with high grafik and fps just working fine. just getting overheat with pubg with smooth + extream

[tawny plover]

Hi, you know something about problems with sound after resetting / reinstalling the game. Many people write about it, it happened to me the same, the sound in the game becomes quieter, the sounds of weapons are very changed, steps more than 20 meters are not heard. Many people score on it and play with it, but I just wonder if you know about this problem and whether it will be solved in 0.11
As I checked myself, there are no such problems on beta 0.11.

[rigid gust]

There are servers i get 80 ping and the game puts me in 350 ping servers are you serious Tencent?

Yeah go put more stupid outfits

It will fix the game

[faint steppe]

a website is selling paid pubg hacks

[night cloak]

Hello

PUBG mobile game new update when coming 0.11.0

[night cloak]

@night cloak hello you will most likely be notified about the upcoming update in #news when they post it.

[short oxide]

How do i get a name change?

[night cloak]

@lime juniper

Hi again bro, your admins didnt answer me about that server of Iran that I talked with you,why is that?!🙁

[rigid gust]

@night cloak lowest ping shows on Europe which is between 150 and 200 but when i join its almost 400

I play with my friends on 80 ping servers

[night cloak]

@short oxide are you taking about changing name in game or on here?

[lime juniper]

I do not know, @night cloak. We cannot force them to answer. They must have their reasons.

[violet quail]

Anyone know when is the new update is coming

[short oxide]

@night cloak ingane

[tardy ocean]

Do we get rating in acrade now

[night cloak]

@short oxide you need get a name change card from either obtaining it from leaving up or buying it from the store. Unless you have one already, it should be in the inventory.

@tardy ocean nope

[tardy ocean]

I got rating points when I did war mode @night cloak

Gold 111

[night cloak]

@tardy ocean arcade matches doesn’t give you rating points at all that would go towards your classic tiers.

[tardy ocean]

Okay

What about that new snowy place when I join it says 100 people after a few seconds it says 25 still alive @Sippin tea in yo hood#0123

[night cloak]

@tardy ocean I’m not sure how it would turn into 25 people alive from a 100 in seconds.

hello, my game is running in much higher resolution than i like, i have a 1080p phone but wanna play in 720p

I've always did

but for some reason

it's now in 1080p

everything is so small!!!

and it's become unplayable

tried a third party app

and it didn't work

can we have some advanced video settings

instead of just "smooth" and "HDR"

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[night cloak]

so what the solution

[elfin zodiac]

Put it on lower settings and press the repair button

[night cloak]

I'll try that

[elfin zodiac]

And then it they raise lower them again

[night cloak]

ugh

just say "I DON'T KNOW"

instead of bullshitting me

your very helpful technique didn't work

[elfin zodiac]

Excuse me for trying to help. what phone are you using ? @night cloak

[night cloak]

just nevermind

[celest shuttle]

Please ban this

They are doing live stream of their hacking on YouTube rn

After seeing this hackers I just feel bad

:/

[night cloak]

@celest shuttle you can go to their profile in game and report then using the report button that would be on the bottom left of their profile.

[celest shuttle]

@night cloak can't do that either cuz there username have too many special characters that I can't recognise:/ I think some pubgm support staff should look into these matter. Please its a request:) they are live now so I think it would be easy to caught them

These guys are even giving links to mod apks -_-

[night cloak]

@celest shuttle you should record them and try emailing tencent about the situation.

[cosmic gazelle]

I was hearing the voices of unknown players who were in game and who aren't in my list when I was in matching in lobby.

[night cloak]

@cosmic gazelle if you have your hearing button on all and the other players near you in the lobby talking had their mics on all, you would be able to hear them if they are a certain distance from you.

[wise wasp]

"All" Chat is just that, but in game it is limited to a proximity around you

[night cloak]

Questio

Im ranked 103 but im going to be shy 20 pts from ace before reser of conquer. When i hit ace after 6pm will i get conq? Or do i have to wait?

@night cloak it resets daily when you are able to collect you daily login reward, and you will get conqueror if your in top 500.

[cosmic gazelle]

@night cloak Noob I'm not talking about while in game, I'm talking about while in matching.

[night cloak]

Find someone else to answer your question smh, not helping you if your going to be talking like that.

[cosmic gazelle]

First you should've knowledge then only you can solve @night cloak

You are not even reading properly

[night cloak]

K

Okay but what im saying is im in the top 500 now. Say i hit 4200 whoch is for ace will i automatically hit conq?

Even after the reset

Like im 20 pts from ace right now. Probably wont hit it.

But after the reset in 20 plus minites or so will i get it after

If you hit ace and your in top 500 by the time the daily reset happens then yes you should be conqueror. @night cloak

[cosmic gazelle]

My fpp rank is still buggy, it's not increasing,I complaint in game but still no solution.
I played a lot of games and won but still on Gold 1
Tpp rank is increasing

[mighty summit]

I've already reached ace and top 500, when will the conqueror 'refreshes'?

[night cloak]

@mighty summit it refreshes daily when you collect your daily login reward.

[calm topaz]

I need help

[mighty summit]

@night cloak thank you tier refreshes already

[night cloak]

@mighty summit no problem.

@calm topaz update your game.

[calm topaz]

In game or play store

@night cloak

[night cloak]

I believe from the play store @calm topaz

[calm topaz]

Ok

@night cloak

[night cloak]

Try re installing the game @calm topaz

[calm topaz]

Hell no

[night cloak]

Why not

[calm topaz]

My controls

[night cloak]

You can screen shot your settings, that’s what I do.

I believe the button layout saves now but the other settings get reset.

[fast crown]

Can you get the 0.8.0 Hardcore Mode back on Arcade .

[fresh condor]

Can't I connect my Twitter AND my Facebook accounts?

[surreal smelt]

helo

i have question

Iran's ip it,s blocked for PUBG.. And we can't enter anymore
What's your solution proposal?

[night cloak]

Move to another country or using VPN (may lead to a ban).

[night cloak]

Who has the free time to help a comrade

[quick comet]

What is wrong the Team Formation Error bug ?

[night cloak]

No this

[quick comet]

@night cloak u know how to grant wifi access to any app. IDK which OS u are using.

[night cloak]

I'm using android 7.0 on an LG k20 plus

[quick comet]

@night cloak

[night cloak]

I don't have those options

@quick comet this is all I got

[quick comet]

@night cloak give it background data access

[night cloak]

Will my user from mobile be available for PC or do I need to create a new account?

[hybrid narwhal]

not sure about that

[radiant sand]

When is new update?

[storm flume]

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

[stone oxide]

How do we change our names in pubgm?

[cold flare]

Using a name change card which was only available in Season 2 or 3 Royal Pass @stone oxide

[stone oxide]

So now its impossible?

[cold flare]

You can go to shop and purchase one, but it will cost you some UC Cash

[stone oxide]

Is that in game currency? Or real life currency?

[cold flare]

Also if any of the devs can see this, this new PUBG update of the Season 5 Royal Pass has caused a lot of fps drops in many IPAD 2018's. Hope this can be fixed in the next update. @neon patio @lime juniper

Would be great if yourll forward this to the devs.

To buy UC Cash (in game currency) your going to have to purchase the in game currency with real life currency @stone oxide

[lime juniper]

Unfortunately, we do not have any connection with the developers whatsoever. However, we may notify the community team, who in turn will forward it to the proper department.

[night cloak]

So who do I contact for streamers using cheats live rn

[cold flare]

That would be great. I started to experience it first and then i questioned my teammates, friends and some other IPAD 2018 users and they had the same issue.

[night cloak]

Like who do I contact??????? There are people on YouTube live rn showing people cheats on the game

@lime juniper

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[night cloak]

seriously

I gotta contact the customer support on game even though there’s a discord that’s huge with the community team that’s linked to the devs????

It’s a live feed not a personal video of mine

[tawny cape]

Are the touch controls ever going to be fixed?

Legitimate question

[tawny current]

this guys is hacking and live streaming it and giving hacks to everyone too in his live stream he is promoting hacks and saying its antiban

can't u ban this guy

[night cloak]

You will have to give their in game ids, in order to report

send proofs to customer service. @scarlet sable

@tawny current they don’t care

I posted about that and look at @night cloak response

U need ids for a video of streamers hacking pffffft

read 6.1 #481198147478224896

lmao by the time it actually reaches them these cheaters have already beat the system

I did what 6.1 stated

[delicate blade]

not sure why you care so much

[night cloak]

@delicate blade not sure why ur opinion is relevant 👀

@night cloak if you did what 6.1 stated then there’s no need to discuss this situation any further.

Isn’t this the pubg support?

[little delta]

I need to ban a guy

[night cloak]

Yes it is, but we deal with basic pubg issues, we can’t really do much about hackers from our end, but you can email customer support about it and tell them about the situation in which you said you already have done so there’s no need to keep talking about this. @night cloak

[little delta]

Watch this sh*t

He is live, and hacking

Guyssss?

[night cloak]

@little delta please read #481198147478224896 5.1 then proceed to #481198147478224896 6.1 if any further action is needed.

[marsh yarrow]

So,i just found an app which customize our crosshair...so is that allowed also wht are GFX tool not allowed

[glass badger]

@night cloak one of my friend hacked uc in how much time his account will be Banned?

i read somewhere That hacking uc May not lead to account ban it lead to ban shop

what?

@half kayak

@night cloak

[night cloak]

@marsh yarrow That would be considered cheating in a way to have a customized crosshair in which can possibly lead to your account being banned for using third party apps so I suggest it’s best not to use it if you want to keep your account. And gfx tools is not allowed because it optimizes the quality making it unfair to other players etc. @marsh yarrow

[glass badger]

answer me bruh @ @night cloak

[marsh yarrow]

@night cloak but how about gaming phones..it is kind of similar to just making ur gameplay better it optimizes the quality aswell

My brother used a razer phone somehoe he got ban for just playing

[night cloak]

@glass badger hacking the game in anyway violates the terms of agreement of pubg and in effect will cause the account to be banned once caught on too.

[marsh yarrow]

@night cloak even just using the crosshair changer for just colour changing cuz i just want red

[glass badger]

He is not hacking game he is not Changing in script ? then?

[night cloak]

@marsh yarrow you can choose to use the crosshair customized but if something happens to your account that’s on you.

[marsh yarrow]

Btw is there a suggestion channel

[night cloak]

@glass badger he is stealing money from the game in which he’s suppose to be paying for to get uc. So it’s wrong.

@marsh yarrow I believe there is one but at the moment I’m not sure what’s the tag for it, my apologies.

[pure summit]

hmmmm

[glass badger]

and what's the punishment for it as it is not under the hacking category

[grim sand]

Guys anyone here to help?

[night cloak]

@pure summit hello do you need help?

@glass badger probably a 10 year ban.

@grim sand hello how may I be of assistance?

[grim sand]

@night cloak my phone has 3GB ram and at the start the game used to show the medium fps option but now it shows the low and very low fps, so is there any way to run it on medium fps again?

[night cloak]

@night cloak can you help^ I’m not too sure

No. It means your phone can no more handle that graphics, @grim sand.Optimization update might fix it in future.

[grim sand]

@night cloak thnq boi ,

[night cloak]

Thanks @night cloak

[grim sand]

For ur assistance

[night cloak]

No worries!👌

[fleet turtle]

I have a lot of lag, even though I have more than 8 gb of internal phone space, good internet (40 or 60 ms) and the phone charged to the maximum. It becomes unplayable, since it is going to stumble and it is impossible for you not to be eliminated. It does not matter where you put the graphics.

I have rebooted the phone, cleaned the cache, unlinked from facebook, unlocked ... until I deleted and installed the game again. But nothing.

And I know it's not a problem with my device, since the day before the last update, the game was perfect, fluid and stable. I also notice more jerks when the messages come out that the zone will be reduced and so on ... like the bomb zone or the list where the eliminations appear.

My phone is a Xiaomi redmi note 3 pro special edition, with snapdragon.

[night cloak]

What is the ram of your device and which processor, @fleet turtle?

@night cloak can you please answer a question for me please

[fleet turtle]

@night cloak
ram; 3gb
Processor; snapdragon 650, 1.8ghz

[verbal raft]

Hello

[night cloak]

@night cloak hello what is your question?

[verbal raft]

Anybody can help

[night cloak]

Are map downloading errors common

If you scroll little bit up . You can see a user with same ram have the same lag issue , @fleet turtle. It is might be because your device can not handle the game well now or server side issue.

@night cloak if there is an error downloading a map it could possibly be you don’t have enough space on your phone to download it.

[verbal raft]

Hello

Am facing a problem anybody can help

[night cloak]

Hello what is the problem

[verbal raft]

I play pubg on tencent lobg time ago now am level 60
Suddenly a message " data has been changed " then am out the game and banned for 3650 days

[night cloak]

The specfic error code is 554828781 @night cloak

[verbal raft]

I even ddnt know the why that happened

[storm flume]

Please refer to FAQ 2.9 in #481198147478224896 for further information, @verbal raft. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[verbal raft]

How can i remove the ban

[night cloak]

@verbal raft everyone that gets banned is banned for a reason, so you must of did something that violated the terms of agreement in which cause your account to be ban.

[fleet turtle]

@night cloak that's why I say it has to be for optimization, since the game was perfect for me before. I have friends who use gfx tools with a lower ram and they are perfect, that's why it's an optimization problem and not a ram or processor.

[night cloak]

You can email them about the situation from the email provided when the ban message came up @verbal raft

[untold topaz]

Any news on fix of ipad screen

[verbal raft]

2ould they remove my ban

Would

[night cloak]

If multiple devices of same specifications facing the issue then it's device issue. And gfx tools make changes in in game files for performance which can lead to ban, @fleet turtle.

[tawny shoal]

Anyone knows what's procedure to return /refund a purchase that i just made

[night cloak]

@verbal raft you would have to email them and talk to them about it, it’s not our decision to Un ban people so I wouldn’t know if they would un Ban you.

[tawny shoal]

@night cloak

[night cloak]

Please refer to #481198147478224896 2.9 , @verbal raft.

@tawny shoal you can email them in customer support to request a refund, please read #481198147478224896 6.1.

[untold topaz]

@night cloak any news on ipad bug fix?

[night cloak]

It is yet to be fixed. You can fix it temporary by following procedure from pinned message of the channel, @untold topaz.

[fleet turtle]

@night cloak that is why I do not use gfx tools, because it is violating the rules of use. But if several devices with the same specifications have lag, and other devices with less ram and processor, they do not have to use gfx tools (that does not increase the ram or the processor, only optimizes).

then it is the game's problem and not my device's.

[verbal raft]

Thank you

[night cloak]

Your welcome

Less ram = low performance , @fleet turtle.

[fleet turtle]

@night cloak if that were so, then app as gfx tools would physically increase the ram and the processor, which is impossible.

It is a problem of optimization of the game, since before I was doing well.

[night cloak]

As I said earlier gfx tools makes changes in the game files for performance.

[fleet turtle]

@night cloak change the custom, but do not change the ram or the processor (because that is impossible) that is why it is an optimization problem.

[night cloak]

I am not going to argue with you more. You can wait for optimization update for low end devices in the future, @fleet turtle.

[fleet turtle]

@ArcNyte#0477 Of course you will not argue, because there are no arguments to defend that. gfx can not change the ram or the processor because it is impossible. But devices with 1 gb of ram, they make the game work better than with my device. Then it is an optimization problem.

I also thank you for your answers and I apologize for my English.

I will wait anxiously for an optimization that never comes.

@night cloak

[night cloak]

@night cloak quick question if you have time

Can you play pubgm over VPN and not be banned

You might get banned because of it. It is not recommended, @night cloak.

Understood

Thank you

[opal rose]

!join

[royal glen]

🚫 This channel cannot be used for music commands.

[night cloak]

You're welcome.

[ionic tartan]

Is this skin permanent? It says 30 days validity

[night cloak]

@ionic tartan this question was answered already in #media but to answer it again. It’s only available for 5 more days for purchase and it’s only a temporary skin you have for 30 days.

[glass badger]

sorry for this

[night cloak]

No worries

Well the game uses ram for performance. So as the new update comes the game data increases which consumes more ram and the game becomes incompatible for low ram devices. Gfx tools basically eats up the game files . Make changes similar to hacking. Changes game resolution , Fps restrictions, making changes in graphics as well as textures. Basically it changes the entire game according to their will. Which is against the TOS. I already said it doesn't affect to ram . It just messes with files and make it compressed so that it can consume less ram. I hope this will give you better explanation and I have answered your question.
For now devs already know the issue with low end devices and they will try to improve performance and optimazion for them officially, @fleet turtle.

And you can't say that it is not because of ram. Because ram is the only thing which can handle the game better . So it depends on it too.

[fleet turtle]

@night cloak I understand what you say, that's why it's an optimization problem (in the sense that it improves the gameplay) if there is an app that improves the quality of the game (compressing files or whatever) and that does not give you an advantage over the rest , why is not it done directly in an official way? This way people will have better gameplay and quality, without there being so much difference per device.

I do not know if I explain myself at all, equally little else we can do, and I thank you for your time and your response.

[night cloak]

You're welcome.

[maiden wedge]

February fever
Yellow stripe scar l is only for 30 days
Why would anyone play a dollar for a time limited item
Please make it a lil more clear I'm sure many will make this mistake

[haughty cypress]

the game's business model is to make sure as many people as possible makes the mistake. it is intended @maiden wedge

[maiden wedge]

So cheap. 😥

[faint steppe]

why Week 3 mission are not available yet /

[night cloak]

@faint steppe because the week isn’t over yet for the current missions.

[faint steppe]

@maiden wedge but mission were available from last wed. i think

[maiden wedge]

@faint steppe no

[faint steppe]

@maiden wedge yes

[maiden wedge]

@haughty cypress the yellow stripe scar l is on sale for I guess 1 dollar or 85 Indian rupees
But for 30 days fs
That too it's just a rare item 😥😓

[ancient kestrel]

@faint steppe in this season all weeks will start from Saturday

[faint steppe]

@ancient kestrel ok sir

[night cloak]

Someone is live on yt with hacks

Please ban this guy

He's teaching people how to use hacks

[jagged jungle]

Man the hackers stream on YT still they don't get banned.....they use the hacks in each and every game

[night cloak]

Pubg fix your game

[oblique nacelle]

Nobody reported that pubg is stocking in iphone 7 plus?

[jagged jungle]

The only reason which will make people loose interest in PUBG is hackers

There should be a channel where we can report the hacker player ID and name

[kind drift]

@jagged jungle you can report them in game, they're getting banned , your report will be more useful , still there are hackers because they're getting new accounts after one account gets banned.

[fleet turtle]

@jagged jungle this or lag and bugs...

[kind drift]

And about the live streams , they are pre-recorded streams , not live , live streams are getting deleted.

@night cloak ^

[night cloak]

Yep

This one

Please ban the device

Nobody will ever use hack s again

So you can't play anymore from your phone if you use hack s

[harsh loom]

My msg deleted Mr pan admin plz banned that hacker YAMRAJ

[storm flume]

Hello, @harsh loom!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[faint falcon]

How can I get content creator role?

In this server?

[night cloak]

@faint falcon read #481198147478224896 7.2

[scenic river]

please tell me the Asian region (pubg) email address

[faint falcon]

Thank you

[night cloak]

You can contact through in game for suspension related issues, @scenic river.

Your welcome

[scenic river]

@night cloakin game?

[night cloak]

Yes.

[storm flume]

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[night cloak]

@scenic river ↑

[scenic river]

Not respon

[night cloak]

Read #481198147478224896 6.2 .

[scenic river]

7 day I wait, not any respon

[night cloak]

It can take upto a month.

Email is only available for Korean client. For other region you need to contact through customer support. Because you will receive an automated reply from bot.

[scenic river]

then what is my fate?

I feel disadvantaged! can I take legal action ?!

I want a solution, how to get my account as soon as possible if possible now!

[storm flume]

Please refer to FAQ 2.9 in #481198147478224896 for further information, @scenic river. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

That's all i can say.

[scenic river]

isn't this group made by tencent! I got this group's address from the Tencent official website! there should be tencent staff here

[lean crescent]

😌 No one can help in getting you unbanned here contact in game support @scenic river

[night cloak]

Check pinned message of the channel, @scenic river.

[scenic river]

I need email address staff pubg region asia!

[jovial cedar]

You got banned for a reason

F off

Riggs Gaming has a video on yt with a squad teaming up on duos

[scenic river]

if anyone has an email address for an Asian region staff and sends it to me through private conversation! if I can contact the staff directly, I can give you 81,000 UC!

Or $1.000 in paypal

[night cloak]

lol

[rough horizon]

@scenic river I'm really sorry but i wish I can help you.

[scenic river]

still not enough? How about $ 1,500?

[night cloak]

@formal echo hi can you provide me a screenshot of the type of match you did it in, meaning in solo or squads or duos, and show me the tier for it.

[lean crescent]

@scenic river stop that boi

Use in-game support or mail on the one provided that's all

[true tulip]

MY tencent gaming buddy just suddenly started to lag.. Most of it is stuttering and input lag. I tried to reinstall everything but still. All my settings for perfomance on cpu/gpu are still the same as I tested out another game and it worked fine.

[scenic river]

@lean crescentI can stop if my account back!
Or kick me now!

Kick me

[night cloak]

@scenic river you can leave the server yourself

[lean crescent]

@scenic river Ah man u gotta suffer as I am

[amber sparrow]

Maybe this address @scenic river

[e-mail]

.com

[true tulip]

Can anyone help me plss xd

[scenic river]

No RESPON

[amber sparrow]

When anyone's id is suspended there is a option to claim against it

Have you tried it?

@scenic river

[true tulip]

@amber sparrow Those are pretty unuseful. I once used a gfx program that got me a 2 month ban and when i contacted them they said they cannot help me because i was not registered with the korea region of the gam

game

[scenic river]

Look no Respon

[lean crescent]

Wait boi it takes time to reply😌

[true tulip]

Tha'ts the wrong way to contact

[scenic river]

I dont need BOT

[true tulip]

email them

[lean crescent]

It's has been 15 days since my matter is been investigated and hopefully now its gonna get solved

[amber sparrow]

Tencent is shet in security

It's not banning hackers who are Playing openly without any fear

[night cloak]

People are banned for a reason, so you must of did something that violated the terms of agreement.

[scenic river]

I NEED MY ACCOUNT
I never use cheat, I never make ilegal purchase, I never use emulator!
But, Now I got banned!

Why

[night cloak]

You probably did something but don’t know it

Do you use gfx tool?

[scenic river]

I never use other program!

Check history my account

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[silk hamlet]

Just quick question when we change graphics and frame rate does it effect sound of game in any way?

[night cloak]

Nope.

[toxic peak]

30 day validity ??????...tell me that skin permanent and temporary.

!help

[royal glen]

✅ Check https://rythmbot.co/features#list for a list of commands

[night cloak]

I think its permanent bc realmoney, i guess

I’m pretty sure it’s a temporary skin that last 30 days.

[warm forge]

Yas indeed

[somber ridge]

Hello, i have got 16 grenade kills and i'm ranked on #96

in Grenada, North America

How do i equip the title?

Anyone help?

[night cloak]

@somber ridge you click on your profile picture in game then you click titles and then click the top grenadier title to equip.

[somber ridge]

I dont see any titles option in profile

@night cloak

[night cloak]

Try clicking appearance @somber ridge

[night cloak]

Click appearance

Top right

[somber ridge]

theres male female option in appearance

[night cloak]

Let me go in game and screenshot to show you, brb

[somber ridge]

aight

[edgy anchor]

I am having ping issues

[storm flume]

Please read this channel's pinned messages for further information, @edgy anchor:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[night cloak]

My apologies, you click information then click titles. @somber ridge

[somber ridge]

@night cloak but there's no such titles like solo wins, squad wins, grenadier, etc

[narrow crypt]

lol why is the gold are color blue

Rip grammar

[edgy anchor]

@night cloak i don't get it?

What do you mean by pinned message?

[night cloak]

@somber ridge did you look through it to make sure the title didn’t appear after obtaining it.

[somber ridge]

i did

a guy told me the list refreshes every monday and i'll get it automatically next money or something

[surreal smelt]

Iran's ip it,s blocked for PUBG.. And we can't enter anymore
What's your solution proposal?

[edgy anchor]

Do vpn affect the pubg profile?

I mean like would i bann?

[surreal smelt]

Iran's ip it,s blocked for PUBG.. And we can't enter anymore
What's your solution proposal?
@lime juniper

[night cloak]

hey!

??

can anyone plzz help me

@somber ridge yea it does refreshes every Monday, you didn’t tell me that at first. I thought you already had it. That’s why it’s not showing up in titles, but after it resets Wellesley then you should be able to see it then in the title section.

@night cloak yes?

@night cloakbro my pubg accnt has been hacked by somons else

2 days ago i just got a notification that ur fb has been log in from another device

all though i dnt give my accnt to anyone not a single person

i just log out from all devices to fb

after that also some else again logging again

@night cloak

You should change you Facebook account password before the person does @night cloak

no bro how come will i knw that someone can do thz such things

after that i just chnged my passwrd nd log out of all devices

seems 1 or 2 hour ago again someone just log in again

now what should i do😩 ?

Try to see where it is being logged in from

@night cloak

[rapid jackal]

anyone know anywebsite that provide weapons details , ( BaseDmg , FireRate , Recoils .. etc )

[night cloak]

@rapid jackal you can find the weapon details in game in the amory section

[rapid jackal]

but its only a bar , not in number

i want numbers

[pale cosmos]

Tell me gun's name @rapid jackal

[night cloak]

If you like I can dm you a link to a gun stats website but idk if the gun stats are accurate since the link is a bit old. @rapid jackal

[silk hamlet]

@somber ridge it reset every week u will get title next week

[rapid jackal]

@pale cosmos mini 14 - AUG - QBZ - Groza - Tommy - M16A4
@night cloak that will be awesome

[night cloak]

Please stop spamming

[rapid jackal]

@pale cosmos can you tell me from where you got that , that will be Awesome to see it my self and go back to when needed

[night cloak]

@rapid jackal ima dm you the link

[pale cosmos]

i send you in private @rapid jackal

[night cloak]

It was sent, have a look at it

[rapid jackal]

@night cloak is this for mobile version or pc (Steam) ?

[night cloak]

@rapid jackal it doesn’t say if it’s for mobile or not, it just shows the pubg gun stats.

[rapid jackal]

thx guys ❤

[night cloak]

Your welcome!

[edgy anchor]

Pls fix the ping problem

It sucks to play on 200+ ping

[night cloak]

💯

some emojis are not visible

[tidal warren]

@night cloak All of them are visible, only some of them take longer to load, especially if your internet connection is slower. Also, it depends upon what version of Android your device has, some iOS emojis aren’t available for older Android devices.

Next time, please use #discord.

[night cloak]

okay, im on chrome

fine

[formal echo]

@night cloak hey, i just did it again and still no weapon master

Nade, car, scar-h, sks, ump and a shotty

All knocked down and killed by same weapon

Tf man

[soft gale]

your rank isn't above Platinum or i think getting a SR kill is only in bolt action

[formal echo]

Im diamond

And I read about it that its considered a sniper kill

As achievments

Broken shait game

[upper osprey]

Okay so this keeps happening I restarted twice and keeps tryna find an update what's up with that?

@formal echo and the sniper kill has to be a bolt action not Simi auto

Bc I have the title

[formal echo]

@upper osprey my friend got it with a mini14

And i seen loads of videos

Doing it with semi auto snipers

It works

[upper osprey]

@formal echo that's before the marksman rifle update

And you have to do it in the same mode that you are in diamond in

[placid dirge]

Wow

[vital sluice]

@upper osprey clear cache of the game and also restart your internet and the device and try opening the game again. If still keeps loading,switch your internet connection to a different WiFi or data and try again.

[placid dirge]

I really hate how i can iam very good at extreme fps, tried it on my friend's phone and wiped 2 squads in one man. This is really unfair to midspec players that only have access to medium fps

Especially I myself

[upper osprey]

Thank you

[placid dirge]

The difference is very noticeable

[vital sluice]

That's same which I learnt,so I switched to a better high-end device cause you see the game getting bigger with every update and some devices which get old or medium specs face hard to run the game . But feel free to send your concern to the team via customer service in-game @placid dirge

[night cloak]

@formal echo hi, you say your in diamond but are you playing the same mode that you are diamond in?

[formal echo]

I am @night cloak

[placid dirge]

@vital sluice bro, i GFX tooled my Temp account and my snapdragon 439 has way more potential in fps, Is Pubg really sponsored by phones? Especially during the star challenge when they were sponsored by note 9

[vital sluice]

They do have some phone sponsors and do not use gfx tool . We do not recommend it. @placid dirge

[night cloak]

@formal echo can you provide a screenshot of your tier and the career results that you tried doing weapon master for.

[placid dirge]

@vital sluice Shouldnt they atleast Unlock all the FPS potential to any phone excluding the lowends?

[vital sluice]

For a phone that can not handle it , no @placid dirge. Then what's the point of having a higher end device? You can't get everything in a mid spec phone . Please feel free to send your concern to the customer service or have a discussion about it in #pubg-mobile or #chat please.

[formal echo]

@night cloak

[placid dirge]

@vital sluice so they are sponsored by phones, thanks anyways.

[night cloak]

@formal echo are you knocking them down with the same weapon you want to kill them with?

I heard they changed it, so you have to knock and kill with the same weapon for it to count

Like you can’t knock them with an ar and finish them off with a sniper for the shiper one

[frosty glacier]

Found this guy yesterday streaming live but I forgot to post it here he is sending to others this his post

[night cloak]

@frosty glacier #481198147478224896 5.2

[frosty glacier]

He never killed me

These hackers are pretty annoying

[night cloak]

@frosty glacier you can still go in game if you like and go to their profile, hit the report button on the bottom left to report them.

[frosty glacier]

Too much work

[dry helm]

i would like to, but that name are hard to type

and there's symbol in it

[night cloak]

If you go on google and search up symbols you might be able to find it

[vital sluice]

That's a pre recorded stream, do report the stream in YouTube itself,the person might have already been banned in-game. @frosty glacier

[dim hollow]

Is pubg banning in india 😟

[frosty glacier]

Pretty smart

[vital sluice]

There's no official information about it @dim hollow. For now there are just rumours around.

[dim hollow]

Thx

[river comet]

bro the servers are lagging so much

Asia servers are lagging

omg wtfff

omg wtfff

i cant play

[soft thunder]

Has someone experienced the backpack bug again in the new update?

It's happening every match to me

[river comet]

no

[grim hawk]

@river comet Asian server has more players than other servers hence overloads the cause of lagg please wait for the next maintanance to fix it

[night cloak]

Could you elaborate on this "bug", @soft thunder?

[night cloak]

PUBG mobile game new update when coming 0.11.0

[storm flume]

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

[lunar kelp]

Hello,i seem a have a problem with connecting to my old account trough a new device/emulator

I cant connect to the old account

Offered to create a new account on the same facebook account

[night cloak]

Hi ppl

Can I report a YouTube channel whit a player using hacking streaming his game at pug G mobile and doing publicity whit links to hack the game??

I hope you ban him and his channel and crap like this please 🤔🤔🤔

[soft gale]

i think it's pre-recorded, he might be banned before

[night cloak]

No is not

Is live stream

Right now

[elfin zodiac]

@soft gale it's not pre recorded, its live and he is answering questions from live chat. Also @night cloak he was reported to the admins, they will relay the info to the devs

[night cloak]

I try to report but nothing

[elfin zodiac]

Thanks for the report 👍

[night cloak]

It must be the Pub G mobile to report to YouTube

This shock me and revolts me this crap ppl

[elfin zodiac]

Not necessarily, but when higher known people report the reports get through quicker

[night cloak]

Mate he have a butch of following ppl

More he do publicity about

More ppl will hack the gane

Game

It must be shut down most rapidly possible

[inland kite]

Can't they ban the device they using tho

[elfin zodiac]

Its hard to get these hackers banned because they use a hack that cant be detected easily

[night cloak]

And some ppl report him here yesterday I saw ... And he still their today

And it was YouTube that suggest me this stream

[elfin zodiac]

There are multiple hackers around, it's hard to catch them all @night cloak

[night cloak]

Oh this one is doing is life on life stream ... It's easy for you ... Or it's a free ticket to hacking giving here by you ppl??

[elfin zodiac]

What ?

[wooden oasis]

Why does ping goes bad at night

In Asia server

[night cloak]

2700 person watching his channel 🤔🤔🤔

[jade ravine]

Ummm what’s the local time for you vs what is China

[fervent grotto]

Asian server goin crazy at these times whgats goin on?

[jade ravine]

Ummm

It’s about 10pm in China right now

[young sinew]

Hack

[night cloak]

@young sinew @young sinew @young sinew THEY DINT CARE ABOUT

Don't 🤣🤣😂🤣 ups

[young sinew]

😐😐