#questions | PUBG MOBILE | Page 330

viscid apex Jan 25, 2019, 4:47 PM

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So can you see a yellow bar rabbit btw

night cloak Jan 25, 2019, 4:47 PM

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She flippin copy me uwu

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@viscid apex repair = delete cache = uninstall patches.

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@viscid apex #481198147478224896 7.7 read pls.

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@viscid apex Please move to #discord. This channel is for Pubg mobile support only.

viscid apex Jan 25, 2019, 4:49 PM

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But that was pubg thing 😭 meh k bye

barren inlet Jan 25, 2019, 4:49 PM

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Guys help me

night cloak Jan 25, 2019, 4:50 PM

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@barren inlet May I know which login method do you use to login to PUBG Mobile?

barren inlet Jan 25, 2019, 4:51 PM

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I use Facebook

night cloak Jan 25, 2019, 4:52 PM

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@barren inlet It seems your Facebook account is compromised. You might wanna change your Facebook password and enable 2 step verification.

barren inlet Jan 25, 2019, 4:55 PM

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Someone hacked my Facebook account😭

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I cannot login my pubgmobile😭

vagrant dew Jan 25, 2019, 4:56 PM

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that is false

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@barren inlet

night cloak Jan 25, 2019, 4:56 PM

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In this case, you should visit facebook.com/hacked and provide the necessary information. Remember you'll need government issued IDs. @barren inlet

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@vagrant dew Aloha! How can I help you?

stuck hull Jan 25, 2019, 4:56 PM

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Rabbit are u a admin of this server

night cloak Jan 25, 2019, 4:57 PM

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I'm a normal user, just like you. @stuck hull

stuck hull Jan 25, 2019, 4:57 PM

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Ohk

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I just wanted creator role because I have a YT channel

vagrant dew Jan 25, 2019, 4:57 PM

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@night cloak i dont need help

night cloak Jan 25, 2019, 4:58 PM

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@stuck hull Do you have 1k subs in either YouTube or Twitch?

barren inlet Jan 25, 2019, 4:58 PM

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@night cloak I'll try

night cloak Jan 25, 2019, 4:58 PM

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@barren inlet Good luck!

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Lol he has 12 subs

stuck hull Jan 25, 2019, 4:58 PM

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@night cloak I don't have

candid escarp Jan 25, 2019, 4:59 PM

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@night cloak

stuck hull Jan 25, 2019, 4:59 PM

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Ok I know I will need 1k subs

candid escarp Jan 25, 2019, 4:59 PM

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Our sqaud needs some assistance

night cloak Jan 25, 2019, 4:59 PM

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@stuck hull You'll need 1K subs to apply for the PWK creators program.

stuck hull Jan 25, 2019, 4:59 PM

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Thanks for info

elfin zodiac Jan 25, 2019, 4:59 PM

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@candid escarp what's the problem ?

candid escarp Jan 25, 2019, 5:00 PM

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Someone in our clan got banned for switching networks on the ipad

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And we are on our 12th match with 9 wins

elfin zodiac Jan 25, 2019, 5:00 PM

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I doubt that it was just that @candid escarp

vagrant dew Jan 25, 2019, 5:00 PM

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@candid escarp how

candid escarp Jan 25, 2019, 5:01 PM

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Idk vro

elfin zodiac Jan 25, 2019, 5:01 PM

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What does his ban message say ?

candid escarp Jan 25, 2019, 5:01 PM

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Bro*

night cloak Jan 25, 2019, 5:01 PM

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Data has changed ?

candid escarp Jan 25, 2019, 5:01 PM

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📎 IMG-20190125-WA0015.jpg

vagrant dew Jan 25, 2019, 5:01 PM

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it can never happen just switching from wifi to data

candid escarp Jan 25, 2019, 5:01 PM

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Idk man cant understand

vagrant dew Jan 25, 2019, 5:01 PM

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@candid escarp that means u are using cheats

elfin zodiac Jan 25, 2019, 5:01 PM

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That wasnt due to changing a network, he did something else @candid escarp

vagrant dew Jan 25, 2019, 5:01 PM

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10 years banned

night cloak Jan 25, 2019, 5:01 PM

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Did he use gfx tool @vagrant dew

candid escarp Jan 25, 2019, 5:02 PM

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Lemme ask

viscid apex Jan 25, 2019, 5:02 PM

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You violated the regulations of the game

vagrant dew Jan 25, 2019, 5:02 PM

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@night cloak idk

elfin zodiac Jan 25, 2019, 5:02 PM

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Please bring this to dms @candid escarp

viscid apex Jan 25, 2019, 5:02 PM

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And you can get a new account so don’t be worried probably

candid escarp Jan 25, 2019, 5:02 PM

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Okay

vagrant dew Jan 25, 2019, 5:02 PM

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@candid escarp your friend is cheating

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that's why he got 10 years ban

viscid apex Jan 25, 2019, 5:03 PM

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Do you remember when you got banned how were you playing? Were you in squads,duos were they hacking? And then reported all 4,2 of you??

vagrant dew Jan 25, 2019, 5:03 PM

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that what i can say about it i have no prove anyway

barren inlet Jan 25, 2019, 5:03 PM

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@night cloak how many days the fb process?😭

viscid apex Jan 25, 2019, 5:04 PM

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Rip I’m no help I’m not smart boi

night cloak Jan 25, 2019, 5:05 PM

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@barren inlet If you provide the required information with clear images, it won't take more than 48 hours. However the process gonna be lengthy if the person who compromised your account added a 2nd login method.

vagrant dew Jan 25, 2019, 5:06 PM

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why would someone hack facebook account

viscid apex Jan 25, 2019, 5:06 PM

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Because they want the zucc

night cloak Jan 25, 2019, 5:06 PM

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@vagrant dew He probably tapped on Free UC links and got scammed.

vagrant dew Jan 25, 2019, 5:07 PM

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yup i guess so

viscid apex Jan 25, 2019, 5:07 PM

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Sorry if this offends any of you

charred nexus Jan 25, 2019, 5:07 PM

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I think this game is stealing my money why i charged 18 cents extra?

📎 image0.png 📎 image1.png

viscid apex Jan 25, 2019, 5:07 PM

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But who in there right mind clicks on that for example it’s fake

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I mean like

night cloak Jan 25, 2019, 5:08 PM

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@charred nexus That's tax, I'd assume.

charred nexus Jan 25, 2019, 5:08 PM

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Tax for pubg wtf??

vagrant dew Jan 25, 2019, 5:08 PM

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no way

viscid apex Jan 25, 2019, 5:09 PM

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You won this or get free uc who thinks that’s not scam? And plus you would be technically kinda hacking the game since getting free stuff that costs money

vagrant dew Jan 25, 2019, 5:09 PM

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why did he have to pay tax for UC

night cloak Jan 25, 2019, 5:09 PM

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@charred nexus When you make in app purchase, there's certain tax applies too.

vagrant dew Jan 25, 2019, 5:09 PM

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naaa

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only in pubg i think

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i purchase many ingame currency but no tax given

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in AAA games

night cloak Jan 25, 2019, 5:10 PM

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@vagrant dew Are you an Apple user?

vagrant dew Jan 25, 2019, 5:10 PM

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android

viscid apex Jan 25, 2019, 5:10 PM

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He might mean like when you pay for something it goes to pay with paypal or something

night cloak Jan 25, 2019, 5:11 PM

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@charred nexus Anyway, you might find more details on the email about the extra 18 cents. If there's none, you can ask Apple Support and see what's going on.

twilit badger Jan 25, 2019, 5:13 PM

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Hi my friend account got banned for no reason for 3650 days he wants to file a complaint against it he already mailed pubg but no official reply Recd even now we have India series qualifiers tournament till 27th last day kindly look into the matter character ID 589723267

viscid apex Jan 25, 2019, 5:15 PM

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10 years wtf

night cloak Jan 25, 2019, 5:15 PM

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@twilit badger Please wait for the reply from customer support. Unfortunately we cannot help you from here, since it's an account related issue.

viscid apex Jan 25, 2019, 5:16 PM

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Who would wait 10 years if I got a ban for 10 years new account of try to get it back like broooo

twilit badger Jan 25, 2019, 5:16 PM

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@night cloak We are surely waiting for it but we have tournament so the process should be fast is there any way you can communicate this issue to the moderators please

night cloak Jan 25, 2019, 5:16 PM

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@viscid apex Hey, why don't you move over to #chat?

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@twilit badger Unfortunately, as I said, moderators cannot help you. We're the discord team for helping players who are facing various problems in game. We're not Tencent employees. We're just volunteers who loves to help. So basically, you've only 1 option and that's customer support in game.

viscid apex Jan 25, 2019, 5:18 PM

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Well they are probably getting 1000 probably more complaints every day so I don’t know

twilit badger Jan 25, 2019, 5:18 PM

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👍

shut token Jan 25, 2019, 5:19 PM

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Why

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WHY

night cloak Jan 25, 2019, 5:19 PM

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@shut token Aloha! How can I help you?

viscid apex Jan 25, 2019, 5:19 PM

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WHY??

shut token Jan 25, 2019, 5:19 PM

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A zombie mode

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Are you serious

viscid apex Jan 25, 2019, 5:19 PM

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They are 😉

night cloak Jan 25, 2019, 5:19 PM

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@shut token It's a temporary event.

shut token Jan 25, 2019, 5:20 PM

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We care from a competitive strategy game

viscid apex Jan 25, 2019, 5:20 PM

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Oh lol

shut token Jan 25, 2019, 5:20 PM

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To a zombie mode

viscid apex Jan 25, 2019, 5:20 PM

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It’s a game mode kinda thing

shut token Jan 25, 2019, 5:20 PM

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Instead you guys should fix the game bugs that get me killed

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In scrims and tourneys

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Or maybe

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You should stop adding 3gb updates

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I been playing this game since season 1

viscid apex Jan 25, 2019, 5:21 PM

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We the discord pubg mibile support aren’t actually the people workin in the game

night cloak Jan 25, 2019, 5:21 PM

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@shut token Hey, calm down. Do you have any specific problem? It's a technical support channel.

viscid apex Jan 25, 2019, 5:21 PM

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I think

shut token Jan 25, 2019, 5:21 PM

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Every time I get killed by he glitch where I can’t do ANYTHING

viscid apex Jan 25, 2019, 5:21 PM

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Lag?

shut token Jan 25, 2019, 5:21 PM

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Can’t heal

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Can’t shoot

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Can’t do anything

viscid apex Jan 25, 2019, 5:21 PM

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Lag?

shut token Jan 25, 2019, 5:21 PM

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No it’s not lag

viscid apex Jan 25, 2019, 5:22 PM

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Hmm

shut token Jan 25, 2019, 5:22 PM

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After I get rez it just happened

night cloak Jan 25, 2019, 5:22 PM

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@shut token I understand that it might be frustrating to face such bugs or issues. If you encounter any kinds of bugs or technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.

shut token Jan 25, 2019, 5:22 PM

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Every scrim

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My dude

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Do you think I haven’t reported

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I literally threw my phone because my team got second because of the bug

night cloak Jan 25, 2019, 5:22 PM

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@shut token We're the discord team for helping players who are facing various problems in game. We're not Tencent employees. We're just volunteers who loves to help. Please use in game customer support for any reports or feedbacks or suggestions. Debating about it in here will not help you at all.

viscid apex Jan 25, 2019, 5:22 PM

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I’m not sure if your a bot rabbit hmmmm like that much in little time hmmmm

shut token Jan 25, 2019, 5:22 PM

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That was last week

viscid apex Jan 25, 2019, 5:23 PM

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It’s only game don’t be mad

night cloak Jan 25, 2019, 5:23 PM

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@viscid apex I'm using keyboard shortcuts, it's not hard.

shut token Jan 25, 2019, 5:23 PM

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How am I supposed to calm down if I been reporting since season one

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I ALWAYS get ignored

night cloak Jan 25, 2019, 5:23 PM

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@shut token please contact support in game. We cannot help you here.

storm flumeBOT Jan 25, 2019, 5:24 PM

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You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

shut token Jan 25, 2019, 5:24 PM

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How

viscid apex Jan 25, 2019, 5:24 PM

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What phone do you have? It might be the device and yeah we can’t

shut token Jan 25, 2019, 5:24 PM

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I already tried!

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The game is either dead

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Deaf*

vital sluice Jan 25, 2019, 5:24 PM

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Thats the only option,or get a better device

shut token Jan 25, 2019, 5:24 PM

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My dude

vital sluice Jan 25, 2019, 5:24 PM

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Game works well for most with better device

viscid apex Jan 25, 2019, 5:24 PM

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what deivice do you have??

shut token Jan 25, 2019, 5:24 PM

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I phone 8

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Yeah because pubg is bringing unneeded things come on man

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Hardcore mode was actually what needs to be brought back

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We don’t need no 1gb update

night cloak Jan 25, 2019, 5:26 PM

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@vital sluice can you remove him?

shut token Jan 25, 2019, 5:26 PM

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Pubg discord support for you

vital sluice Jan 25, 2019, 5:26 PM

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Lower your settings and play the game ,like I said so many play the game and face bugs they report it in-game. Stop complaining about it here please. We can't help you further, please move to #pubg-mobile or #chat @shut token.

shut token Jan 25, 2019, 5:26 PM

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Aren’t you gonna remove me for reporting a bug

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Pubg support 10/10

viscid apex Jan 25, 2019, 5:27 PM

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Lol comment got deleted 😂

night cloak Jan 25, 2019, 5:27 PM

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Please report bug in game.

storm flumeBOT Jan 25, 2019, 5:27 PM

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Hello, @shut token!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

viscid apex Jan 25, 2019, 5:27 PM

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Wait sorry if that was offensive

vital sluice Jan 25, 2019, 5:27 PM

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Because you don't get what's written above ^ by @storm flume . It says you where and how to report bugs.

shut token Jan 25, 2019, 5:29 PM

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Yeah so pubg can ignore it

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I been reporting the same bug since season 2

storm flumeBOT Jan 25, 2019, 5:30 PM

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Please avoid going off-topic. You can have unrelated conversations in #chat.

viscid apex Jan 25, 2019, 5:30 PM

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We here can’t do any about it sorry ( I think sorry for bad information. )

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True

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We aren’t the actual members that can change the game we are just people who are trying to help with the not so like game breaking stuff

vital sluice Jan 25, 2019, 5:32 PM

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If we were actual game developers, we would take your issue into our own hands and look into it, but we aren't developers and can't do changes to a game . We try to provide support as far as we can, we only ask you to move to #chat when we can't help you further, try to understand . I know you are frustrated by the bugs ,we all are by some means . Let's be more understanding in this case. @shut token

shut token Jan 25, 2019, 5:32 PM

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Well it’s called pubg support

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So you know I’m kinda expecting

viscid apex Jan 25, 2019, 5:33 PM

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Yeah IF we were the actual developers of the game then we would try to fix it but we aren’t we don’t have the power

shut token Jan 25, 2019, 5:33 PM

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Pubg support

vital sluice Jan 25, 2019, 5:34 PM

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If you still couldn't understand,I have no other option. GWnekomakiSmolmiku

crisp jungle Jan 25, 2019, 5:34 PM

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How would I go about aquiring a Content Creator Tag on this Discord? Is there a channel with requirements/information? Thank you

vital sluice Jan 25, 2019, 5:34 PM

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#481198147478224896 7.2 @crisp jungle

crisp jungle Jan 25, 2019, 5:35 PM

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thank you @vital sluice I must have missed it

vital sluice Jan 25, 2019, 5:36 PM

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Not a problem @crisp jungle !
Do not hesitate to contact again if necessary.

viscid apex Jan 25, 2019, 5:36 PM

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I guess I’m no help then rip

night cloak Jan 25, 2019, 5:36 PM

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@shut token dude, you have no understanding of the game do you? i domt think a company this big has all of its team working on a single thing. those updates that seemingly only bring trash are worked on by many teams, meaning tencent can pump out more content. and just because you have been playing since season 1 doesnt give you anymore right than anyone else here. i have played since the chinese beta, yet im not here complaining. and thats that i have had a crappy j7 for most of the time till i upgraded to a note 9 4 months back. stop complaining

shut token Jan 25, 2019, 5:37 PM

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Dude idc how long I been playing I’m saying don’t you think Tencent should FIX a bug since season 1

vital sluice Jan 25, 2019, 5:38 PM

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Enough of this discussion here please.

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Feel free to use #pubg-mobile .

viscid apex Jan 25, 2019, 5:40 PM

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Aww

night cloak Jan 25, 2019, 5:41 PM

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its your device. i have no bugs in this game besides the very rare stutter, but its not gamebreaking

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cases probably

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thats not a bug, he must have done something extra

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@faint tundra He can purchase levels.

viscid apex Jan 25, 2019, 5:42 PM

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But purchase one hmm

vital sluice Jan 25, 2019, 5:42 PM

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@viscid apex did u check DMS from @storm flume ? If not ,go through it please.

night cloak Jan 25, 2019, 5:42 PM

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@faint tundra Yes, you'll get rp for opening crates as well.

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certain cases however, premium

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the black and yellow ones

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the ones that cost 180 uc

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yeah

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Hi pubg I have a problem with a guy namedDBZKakarot his ID is5112658492 please ban him because he killed me every time when I played with him he also used verbal abuses help👈

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@p

languid vine Jan 25, 2019, 5:47 PM

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@night cloak report him

night cloak Jan 25, 2019, 5:48 PM

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I did

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@night cloak Please report in game. To contact customer support tap on your profile.

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K

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I did

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@night cloak All good then. Try to avoid him and play with someone else.

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Ok

gleaming abyss Jan 25, 2019, 6:14 PM

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Tnere is some strange issue me and all my friends are getting 500-800 today idk why

lean crescent Jan 25, 2019, 6:15 PM

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@gleaming abyss I think it's a issue for everyone so wait for sometime

charred nexus Jan 25, 2019, 6:21 PM

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Really pubg why are you taxing your stuff its a game -_-

📎 image0.png

verbal brook Jan 25, 2019, 6:21 PM

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📎 Screenshot_20190125-191206.png

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Someone tell me why?

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In the middle of a match

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I got kicked

charred nexus Jan 25, 2019, 6:21 PM

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That happened to my friend b4

verbal brook Jan 25, 2019, 6:22 PM

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I haven't used any clients or anything I have a proof!

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I was trying to record a YT video and it got ruined by this crap

charred nexus Jan 25, 2019, 6:22 PM

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I know try deleting the game or restarting ur wifi thats what he did

verbal brook Jan 25, 2019, 6:23 PM

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Such a bulls**t. I was playing solo to rank up and now I'm gonna loose the rank...

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It says unlocls at 19:21

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So its like a softban for nothi g

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I don't get it

night cloak Jan 25, 2019, 6:23 PM

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@charred nexus PUBG Mobile isn't getting the tax, it's iTunes. Contact iTunes support for further information.

verbal brook Jan 25, 2019, 6:24 PM

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@night cloak do you have any clue on wtf this is?

night cloak Jan 25, 2019, 6:24 PM

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@verbal brook Are you using VPN or some sorta ad blocker app?

verbal brook Jan 25, 2019, 6:24 PM

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Yes, blokada

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I use it to block ads in some apps

night cloak Jan 25, 2019, 6:24 PM

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Please uninstall it and don't use such apps anymore.

verbal brook Jan 25, 2019, 6:25 PM

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Why?

night cloak Jan 25, 2019, 6:25 PM

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It interfered with the game.

verbal brook Jan 25, 2019, 6:25 PM

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There are no ads in PUBG so it has nothing to do with it

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I guess I disable it when I play?

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Ughh

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I have to make anoher video now...

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his sucms

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Sucks**

night cloak Jan 25, 2019, 6:26 PM

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@verbal brook It's up to you, but remember continuous ban will result in a 10 years ban.

verbal brook Jan 25, 2019, 6:26 PM

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Thanks for the assist then.

night cloak Jan 25, 2019, 6:26 PM

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You're welcome.

wispy palm Jan 25, 2019, 6:28 PM

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Hi

night cloak Jan 25, 2019, 6:28 PM

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@wispy palm Aloha! How can I help you?

wispy palm Jan 25, 2019, 6:29 PM

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My Friend Was Playing With Someone Who Was Cheating And He Didnt Know That
And Now My Friend's Account Is Banned For 10 years

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What Should He Do

night cloak Jan 25, 2019, 6:33 PM

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@wispy palm If it was only 1 game he shouldn't get banned for that. He probably tried to play with the person for quite a few times. He can tap on "file a claim" on the ban page if he thinks it is mistaken by the game.

wispy palm Jan 25, 2019, 6:33 PM

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Is There Any Hope To unban ?

storm flumeBOT Jan 25, 2019, 6:35 PM

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Please refer to FAQ 2.9 in #481198147478224896 for further information, @wispy palm. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

jovial cedar Jan 25, 2019, 6:39 PM

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Don’t play with randoms

wispy palm Jan 25, 2019, 6:40 PM

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@vital sluice thanks

wooden finch Jan 25, 2019, 6:58 PM

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I have received a 10 year ban after updating this morning, and have had absolutely no reason to have received this. Please help. @storm flume

jovial cedar Jan 25, 2019, 7:01 PM

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Instead of setting up a Facebook group, why not have an invite only Q&A on Discord with the developers?

night cloak Jan 25, 2019, 7:05 PM

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@wooden finch I understand that getting banned is really frustrating, sorry for you. But there's nothing we can about it here in discord. Since it's an internal issue with your account, you gotta contact customer support in game. That's your only option right now. I hope you understand. I hope that the customer service will be able to assist you further in this case.

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@jovial cedar Hey, you have to contact customer support in game for any suggestions or feedbacks.

jovial cedar Jan 25, 2019, 7:06 PM

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But they are useless

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That is why I post here

wooden finch Jan 25, 2019, 7:16 PM

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Agreed.

hardy burrow Jan 25, 2019, 7:22 PM

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hello guys can anyone please help me

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my id got ban without any reason and in game i got a message that data change and all and you hv bheen logged out why this has happend i have invested a lot off time and cash in mt account and this has happend Support Tm please help me out why this is happening to original players and the hackers are popping up constantly help team !

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hello?

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team?

charred nexus Jan 25, 2019, 7:25 PM

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Bro wtf why did i just got banned

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I didnt do anything wtf

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They just banned my acc for 10 years

hardy burrow Jan 25, 2019, 7:27 PM

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@night cloak

ocean lava Jan 25, 2019, 7:29 PM

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@hardy burrow I'm not a mod , but from experience, discord support can't do anything about bans.
That said, did you get a long ban or a 10 min ban?

night cloak Jan 25, 2019, 7:30 PM

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📎 Read_me.png

hardy burrow Jan 25, 2019, 7:31 PM

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wow tencent is best at this

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i just like spend more than 150 $ an thi shappens

rose flint Jan 25, 2019, 7:31 PM

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I see you're giving out a few bans but what about the points or the games we lose because of these cheaters? Literally getting sniped across the map from a spraying m4 only to the head with a 6x by arabs in eu squad tpp.. Already second time happened today :) this ain't fun let me tell you

night cloak Jan 25, 2019, 7:32 PM

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We all faced hackers, report them in game in the best thing we can do.

rose flint Jan 25, 2019, 7:32 PM

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Reported people many times but nothing in the mail that says they are getting a cooldown or something

hardy burrow Jan 25, 2019, 7:33 PM

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gusy i dont know why we are getting ban who are not even playing daily

ocean lava Jan 25, 2019, 7:33 PM

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@hardy burrow are u using a VPN or an ad block app?

hardy burrow Jan 25, 2019, 7:33 PM

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no bro

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i just stream on youtube and play

rose flint Jan 25, 2019, 7:33 PM

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The thing is losing points to those guys and not getting them back after they get banned

hardy burrow Jan 25, 2019, 7:34 PM

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nothing more than that

ocean lava Jan 25, 2019, 7:37 PM

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@hardy burrow sadly I've seen it happen before, only option is to file claim in game...
Just be sure your using the official game downloaded from official channel (play store or pubg mobile site), and no 3rd party apps like gfx tools, and personal advice VPN and ad blocking ads also can cause bans, also anything that effects the internet connecting

night cloak Jan 25, 2019, 7:37 PM

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@hardy burrow well, next time, use a screen recorder or 3rd streaming apps promoted by Tencent

hardy burrow Jan 25, 2019, 7:38 PM

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i use stream labs obs which all the big streamers use why this is happening

night cloak Jan 25, 2019, 7:38 PM

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You stream on pc?

hardy burrow Jan 25, 2019, 7:38 PM

#

yes

night cloak Jan 25, 2019, 7:38 PM

#

Emulator?

hardy burrow Jan 25, 2019, 7:39 PM

#

yes my bro

ocean lava Jan 25, 2019, 7:39 PM

#

@rose flint I know what you mean and I think you're right, the Arab cheater increased a lot recently on europes server, I was killed twice by one and reported in game with screen of him shooting through rocks with 4x on akm from long distance

opaque mist Jan 25, 2019, 7:40 PM

#

hmm

ocean lava Jan 25, 2019, 7:41 PM

#

@hardy burrow are using the official emulator?

hardy burrow Jan 25, 2019, 7:41 PM

#

yes tencent gaming buddy

ocean lava Jan 25, 2019, 7:42 PM

#

@hardy burrow maybe you should also talk to emu support ...I think a mod could direct you there

rose flint Jan 25, 2019, 7:42 PM

#

Atleast I'm not the only one thanks

night cloak Jan 25, 2019, 7:42 PM

#

@hardy burrow there isn't a quick solution for you, just follow the instructions above and hope you will get your account unban.
As I ve said, no one in this server have the permission of unbanning your account.

ocean lava Jan 25, 2019, 7:43 PM

#

@hardy burrow go to #504819353049628683 and respond with E

craggy lava Jan 25, 2019, 7:46 PM

#

How to get access to the beta test?

ocean lava Jan 25, 2019, 7:48 PM

#

@craggy lava from play store, but not sure it's still open..
Check #537997950396399636

echo sleet Jan 25, 2019, 8:17 PM

#

Does anyone know what was the tiny 10+ mb update about?

lean bramble Jan 25, 2019, 8:23 PM

#

What does this mean?

📎 Screenshot_20190125-212249.jpg

#

I need to buy uc for bargain but I won't let me

ocean lava Jan 25, 2019, 8:32 PM

#

@lean bramble I think this is related to play store not the game, it's not allowing you to buy, maybe there is a limit set to your Google account

young void Jan 25, 2019, 8:33 PM

#

This means there was a server error

📎 Screenshot_20190125-213209_PUBG_MOBILE.jpg

#

Every time I try to buy UC says this, I had no problem with this before

ocean lava Jan 25, 2019, 8:34 PM

#

@young void try repair game option

young void Jan 25, 2019, 8:34 PM

#

I try that just 20times

#

Delete and instal game again

#

Try to clear data

ocean lava Jan 25, 2019, 8:35 PM

#

@young void then it you're sure it's not on the Samsung side, report it in game through a report button

young void Jan 25, 2019, 8:35 PM

#

I do

#

2 times

#

No one answered in a month

ocean lava Jan 25, 2019, 8:36 PM

#

@young void they'll get back to you, it just take a little time due to high tickets issued

young void Jan 25, 2019, 8:37 PM

#

I wrote to them when he came out last royal pass ...

ocean lava Jan 25, 2019, 8:38 PM

#

@young void did you try to pay through Google no Samsung pay

young void Jan 25, 2019, 8:38 PM

#

Dont now how to to that

#

Think my country dont alow that

ocean lava Jan 25, 2019, 8:38 PM

#

@young void in play store you add credit info

young void Jan 25, 2019, 8:39 PM

#

Yeah

#

I do that

#

📎 Screenshot_20190125-214007_Samsung_capture.jpg

#

But nothing

ocean lava Jan 25, 2019, 8:40 PM

#

@young void also disable Samsung pay or remove data from it

young void Jan 25, 2019, 8:41 PM

#

I try that now

#

Try before...for 2mounth and be nothing...I hope it will succeed now

wide nymph Jan 25, 2019, 8:43 PM

#

guys my account had been frozen and I didn’t use anything, it’s says update your emulator and I don’t even use emulator or any third party app, how I can fix it

#

I tried to contact through email or social media support but no answer at all

ocean lava Jan 25, 2019, 8:44 PM

#

@wide nymph do u have ad block or use VPN?

wide nymph Jan 25, 2019, 8:44 PM

#

Email after waiting few days they sent me email to rate the support and I didn’t even got a reply lol

#

@ocean lava sometimes I use vpn yeah, it’s on iPhone for sure

#

I usually use for different things

ocean lava Jan 25, 2019, 8:45 PM

#

@wide nymph disable VPN it can cause bans

wide nymph Jan 25, 2019, 8:45 PM

#

so I’ll have to wait 2 months?

ocean lava Jan 25, 2019, 8:47 PM

#

@wide nymph sadly from experience yes... Tencent rarely left bans,
The important thing , don't use a VPN or an ad blocker while playing, it makes the system thinks your using a different version of the app

#

@wide nymph u can still try to file claim in game with this info, till them you're using a VPN ...

wide nymph Jan 25, 2019, 8:47 PM

#

I can’t get any answer

ocean lava Jan 25, 2019, 8:49 PM

#

@wide nymph it takes time , keep trying ...I know it's frustrating , but better than nothing...and until then play as guest..or if you're not on a high tier (above platinum) creatae a new account if you don't have anything bought in the banned account.

young void Jan 25, 2019, 9:02 PM

#

@ocean lava

📎 Screenshot_20190125-220150_PUBG_MOBILE.jpg

smoky plank Jan 25, 2019, 9:02 PM

#

Install from play store @young void

young void Jan 25, 2019, 9:03 PM

#

I do

#

Just now

#

Before i instal with my galaxy apps

#

I delete the game and instal with paly store

ocean lava Jan 25, 2019, 9:03 PM

#

@young void are you signed in on google play!

young void Jan 25, 2019, 9:04 PM

#

Yes

ocean lava Jan 25, 2019, 9:04 PM

#

@young void that's strange...what's your device!

young void Jan 25, 2019, 9:04 PM

#

S9+

ocean lava Jan 25, 2019, 9:05 PM

#

@young void are you using the official OS from samsung, and is your phone rooted!!

young void Jan 25, 2019, 9:06 PM

#

No...official

#

Not crazy to root a phone

ocean lava Jan 25, 2019, 9:08 PM

#

@young void i have a rooted phone lol

young void Jan 25, 2019, 9:08 PM

#

Why ?

#

Thats noot good for phone😂

ocean lava Jan 25, 2019, 9:08 PM

#

@young void for developing purposes ...it's not bad, if you know what you're doing

#

@young void OK, do you have google play games installed, and did you sign in the game with google account?

young void Jan 25, 2019, 9:09 PM

#

Yes

#

I sing in game witg google

#

I have google play games and i sing on that

hardy burrow Jan 25, 2019, 9:11 PM

#

can anyone help me how to remove lag in tencent gaming buddy ?

#

my specs are very high end

#

but stil it is lagging

young void Jan 25, 2019, 9:11 PM

#

Repair game

hardy burrow Jan 25, 2019, 9:11 PM

#

i tried it

young void Jan 25, 2019, 9:12 PM

#

Use smooth and extrem when you play

#

Can it be up to the country I live in? @ocean lava

hardy burrow Jan 25, 2019, 9:12 PM

#

i have rtx 2080ti i7 8086k limited edition 32gb ram 4000mhz

#

but still its happening

#

atleast you guys can help me with this

young void Jan 25, 2019, 9:13 PM

#

📎 Screenshot_20190125-221334_PUBG_MOBILE.jpg

#

Use this and that it trust me

hardy burrow Jan 25, 2019, 9:14 PM

#

i have tried it

#

not working out

ocean lava Jan 25, 2019, 9:14 PM

#

@young void no i found several similar issues on youtube... i'm checking now if a solution is available.

young void Jan 25, 2019, 9:14 PM

#

@ocean lava Trust me to tell you that I have looked at all of them, which you are now looking at

ocean lava Jan 25, 2019, 9:15 PM

#

@hardy burrow you need to talk to people at emu support as i mentioned before, go to #504819353049628683 and respond with E, you'll be able to see the support channel, they can help yu better,

#

@young void yes, all the ones I've seen say it's country related, I've seen a solution that uses VPN , which i honestly can't recommend because it sometimes causes accidental bans.
what country you're at?

young void Jan 25, 2019, 9:20 PM

#

Montenegro,very small country

#

Yeah,i try but when i open VPN network is to slow to open PUBG

ocean lava Jan 25, 2019, 9:25 PM

#

@young void you don't need to open pubg and play, you only need to make google play think you're in US that's the what the solution says, you have to clear playstoe and play services data and cache before you use the vpn... then while the vpn is on charge google play itself with money then buy in game... that's the solution is saw, i can't guarantee it works, also i don't recommend playing with vpn, if you tried this solution, disable the vpn and remove it after you pay

young void Jan 25, 2019, 9:26 PM

#

Yeas

#

I do that

#

I active "Psiphon(VPN application)" go to my settings clear data from my play store and open play store

#

Nothing happend

drifting gate Jan 25, 2019, 9:36 PM

#

Help me pubgm support! The game was working perfectly before the 13mb update no lag no stutter! But after the update it started lagging and stuttering again that too very much! Please fix it guys! Tried repair client twice doesn't work!

#

And not only me my many friends have been experiencing the same!

signal vortex Jan 25, 2019, 10:24 PM

#

and now?

📎 image0.png

night cloak Jan 25, 2019, 10:47 PM

#

@signal vortex It is being downloaded, it just doesn't show progress.

#

@drifting gate I understand that it might be frustrating to face such lag issues. If you encounter any technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.

mortal patrol Jan 25, 2019, 10:59 PM

#

@misty river #482111832669159445

spare remnant Jan 25, 2019, 11:18 PM

#

Can I talk to Tencent representative directly?

#

I lost my account because it keeps crashing in the first loading screen when logging in, I'm getting frustrated

#

Email customer service doesn't even give me a relevant answer instead they're talking about UC kind of thing, wtf

short oxide Jan 25, 2019, 11:23 PM

#

sign in through twitter or FB

opaque mist Jan 26, 2019, 12:10 AM

#

@spare remnant you might not have enough team

desert wraith Jan 26, 2019, 12:24 AM

#

How do you get more RP?

fair cradle Jan 26, 2019, 12:55 AM

#

@tidal warren

visual iris Jan 26, 2019, 1:01 AM

#

good afternoon I have a problem a person hack my facebook and in the game and link a twitter account to my account I retrieve my facebook but he gets into my account and changes my photo delete my friends takes me out of the group makes me lose points I invested money in the game and contacted tencent but I was not given a solution by favor someone can

visual iris Jan 26, 2019, 1:19 AM

#

I wish I was given an answer is frustrating that a person gets into my account I need to unlink the twitter that linked to my account of the game

night cloak Jan 26, 2019, 1:23 AM

#

Hello, why i have "To protect younger users" error?

woeful plank Jan 26, 2019, 1:57 AM

#

the scope change button keeps glitching/disappearing mid game

#

since the most recent update

#

terrible

opaque mist Jan 26, 2019, 2:05 AM

#

hmm

night cloak Jan 26, 2019, 2:09 AM

#

lol what? if you guys are gonna post here, at least speak proper English

night cloak Jan 26, 2019, 2:43 AM

#

"RE2 Voucher" what is that ?

minor hound Jan 26, 2019, 3:17 AM

#

kkkkkkkkkkk

#

tecnosh

night cloak Jan 26, 2019, 3:35 AM

#

@desert wraith by login daily, complete RP missions, some daily missions also reward you RP points.

#

@night cloak it said what it does in its description.

#

@woeful plank try repair the game, report the bug through the the bug report system.

serene steppe Jan 26, 2019, 3:45 AM

#

How does getting rank work?

#

📎 20190126_054415.jpg

#

I dont get it?

night cloak Jan 26, 2019, 3:51 AM

#

@serene steppe based on kill, top, health used, receive, stuff pick up and survival time.

vital sluice Jan 26, 2019, 4:00 AM

#

Sometimes you are matched against low ranks and sometimes higher ranked. So it's not fixed points you get in games.

serene steppe Jan 26, 2019, 4:05 AM

#

@night cloak i did everything better on that #1 but got less points

#

So it must be that rank explanatipn

night cloak Jan 26, 2019, 4:08 AM

#

@serene steppe can you screenshot details of that two match?

serene steppe Jan 26, 2019, 4:21 AM

#

@night cloak yes just after i finnish this match if i remember

night cloak Jan 26, 2019, 4:23 AM

#

@serene steppe no, tap on those two match screenshot them and send them here, I will try to explain the ranking system.

#

Is it possible to become one of developers?

#

I want to be partner of pubgm?

#

rsvp

#

You need to contact devolopers for that, @night cloak.

#

@night cloak HOW

serene steppe Jan 26, 2019, 4:28 AM

#

@night cloak here

#

📎 Screenshot_20190126-062814_PUBG_MOBILE.jpg

#

📎 Screenshot_20190126-062821_PUBG_MOBILE.jpg

neon geyser Jan 26, 2019, 4:29 AM

#

Help

serene steppe Jan 26, 2019, 4:29 AM

#

These what you mean?

neon geyser Jan 26, 2019, 4:29 AM

#

Help

#

When is update coming

storm flumeBOT Jan 26, 2019, 4:29 AM

#

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

neon geyser Jan 26, 2019, 4:29 AM

#

😅

night cloak Jan 26, 2019, 4:30 AM

#

Post your wins in #481201852357017629 , @serene steppe.

serene steppe Jan 26, 2019, 4:30 AM

#

@night cloak no i mean i got more pointa for that #6 game then that #1 game and im asking how it works

night cloak Jan 26, 2019, 4:31 AM

#

@serene steppe seem the higher rank you are the less points you gain.

serene steppe Jan 26, 2019, 4:31 AM

#

@night cloak Platinum V both matches

night cloak Jan 26, 2019, 4:31 AM

#

The points system works on kills ,survival times and healing . As you can see you have healed less in first match so less points for that @serene steppe.

serene steppe Jan 26, 2019, 4:32 AM

#

@night cloak

📎 20190126_054415.jpg

night cloak Jan 26, 2019, 4:32 AM

#

Told you why it happened.

serene steppe Jan 26, 2019, 4:32 AM

#

I healed more and survived more and killed more in #1 game but got more points in #6 game

night cloak Jan 26, 2019, 4:32 AM

#

yea it kinda weird, did you kill lots of bots in the 2nd match(15k) @serene steppe

serene steppe Jan 26, 2019, 4:33 AM

#

@night cloak both matches about same bot kills becauce in that 15 kill game i killed so many people that were real so yeah

night cloak Jan 26, 2019, 4:34 AM

#

@night cloak he actually get more points in the match that he heal less?

#

No you didn't healed more . See the Grade.

#

And ratings.

serene steppe Jan 26, 2019, 4:34 AM

#

Im confused @night cloak

night cloak Jan 26, 2019, 4:35 AM

#

The match that he gained #1, he only get 22 points with full grade
The match that he gained #6 he got smaller grade - 28 points.

serene steppe Jan 26, 2019, 4:36 AM

#

I did less everything in #6 game but got more points

night cloak Jan 26, 2019, 4:37 AM

#

Look in first match as you can see the yellow thing is not in heal side . So you gained less points for it, @serene steppe.

📎 Screenshot_20190126-1005162.png

serene steppe Jan 26, 2019, 4:37 AM

#

😒

#

I gained more points in that game where my rating os worse

night cloak Jan 26, 2019, 4:39 AM

#

Oof you confused me with the order of images you sent.

serene steppe Jan 26, 2019, 4:39 AM

#

But why is it that way

#

Is it just a bug like my #1 game 3kills -15points some months ago

night cloak Jan 26, 2019, 4:40 AM

#

Maybe ask customer service is the best option because this isn't logicality at all.

#

Yep. There might be the problem with matchmaking.

serene steppe Jan 26, 2019, 4:41 AM

#

@night cloak i dont care that much so i will just leave it here in this chat

#

I just want to know how it works

night cloak Jan 26, 2019, 4:42 AM

#

👌 yep, and the customer service would never replied you anyway.

serene steppe Jan 26, 2019, 4:42 AM

#

@night cloak so i would have just wasted my time 🙏 lol i will leave it here now

hexed girder Jan 26, 2019, 4:43 AM

#

@night cloak

#

M bugged in game 🙂

#

Lagging like crazy

night cloak Jan 26, 2019, 4:44 AM

#

Bugged?

#

Um, can you provide more details?

hexed girder Jan 26, 2019, 4:44 AM

#

Yeah

night cloak Jan 26, 2019, 4:44 AM

#

Like what, @hexed girder? Can you provide screenshot?

hexed girder Jan 26, 2019, 4:45 AM

#

Okay pan was driving and i was shooting and its in auto and the bullets came in single😔 @night cloak

#

And freezing every second

night cloak Jan 26, 2019, 4:45 AM

#

That issue is known. It will be fixed soon.

#

And about freezing is it lag or game freeze, @hexed girder ?

hexed girder Jan 26, 2019, 4:46 AM

#

@night cloak game freeze

night cloak Jan 26, 2019, 4:47 AM

#

After the update or just today?

hexed girder Jan 26, 2019, 4:48 AM

#

@night cloak yea after the update

night cloak Jan 26, 2019, 4:49 AM

#

Oh and what are your device specifications, @hexed girder?

quiet surge Jan 26, 2019, 4:50 AM

#

📎 Screenshot_2019-01-26-11-48-44-220_com.tencent.ig.png

#

Help. Where is the yes button

#

?

night cloak Jan 26, 2019, 4:52 AM

#

The obb file is missing of the game . Reinstalling will fix it, @quiet surge.

quiet surge Jan 26, 2019, 4:52 AM

#

@night cloak thankyou. Ill try it

hexed girder Jan 26, 2019, 4:52 AM

#

4gb ram and 64gb internal Snapdragon 450 octa core 1.8 ghz processor @night cloak

#

@night cloak 🙄

night cloak Jan 26, 2019, 4:56 AM

#

Game becomes unstable when the new update arrives for some devices. Might be the optimization issue. It will get fixed in future patch for now try to play on minimum graphics ,keep zero background processes running and keep more ram free as possible. And wait for the optimization update so the game will be optimized for your device, @hexed girder.

#

You're welcome, @quiet surge. Let me know if it works.

hexed girder Jan 26, 2019, 4:57 AM

#

@night cloak i play in very slow graphics 🙂

quiet surge Jan 26, 2019, 4:57 AM

#

📎 Screenshot_2019-01-26-11-57-16-376_com.android.vending.png

#

First i try just clear the data. But it doesnt work too

#

Then i try install using apk. Doesnt work

#

Then i do this

night cloak Jan 26, 2019, 4:58 AM

#

Yeah it will not work. Because it is not related to obb file . Let's the installation will complete it will surely work👍.

quiet surge Jan 26, 2019, 4:58 AM

#

Okay 👌

hexed girder Jan 26, 2019, 4:58 AM

#

If you download pubg from anyother browsers if you do soo you'll get banned so better download from playstore @quiet surge

quiet surge Jan 26, 2019, 5:00 AM

#

Is the dev say that 🤔
Or there is someone already get banned. Because of that?

night cloak Jan 26, 2019, 5:02 AM

#

Yes . As I said it is issue from devolopers side. For me 0.8.0 update was unstable and my game was freezing but later when 0.9.0 update came game became playable again because optimization issues were fixed in it. This is same for now. The devs will might try to optimize the game in next update, @hexed girder. So we need to wait for it.

#

You can read TOS from #481198147478224896 7.3, @quiet surge.

hexed girder Jan 26, 2019, 5:02 AM

#

@night cloak waiting for it da

quiet surge Jan 26, 2019, 5:03 AM

#

Thanks you for the info guys

#

pubgchickendinner

lean crescent Jan 26, 2019, 5:11 AM

#

PUBG Mobile Banned in Gujarat India

night cloak Jan 26, 2019, 5:15 AM

#

You need to contact customer service and tell about false report, @kindred cave.

storm flumeBOT Jan 26, 2019, 5:16 AM

#

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

night cloak Jan 26, 2019, 5:16 AM

#

No problem 👍.

rocky timber Jan 26, 2019, 5:34 AM

#

How do i disable the backpack in the homescreen menu for my character

night cloak Jan 26, 2019, 5:35 AM

#

It is a bug, @rocky timber. Please report it in game.

rocky timber Jan 26, 2019, 5:35 AM

#

And then it wont be equipped anymore?

wispy matrix Jan 26, 2019, 5:54 AM

#

@rocky timber just click on the backpack icon in the inventories menu, it'll unequip it

night cloak Jan 26, 2019, 6:54 AM

#

Why is my wifi getting randomly disconnected while playing ?it has been happening to me since the past 2 days. After a few minutes my ping jumps from 60- 318 and then server timed out. When I check my wifi is disconnected! Can anyone tell me something about this?

#

I'm out for like 10 seconds every few minutes.

wispy matrix Jan 26, 2019, 7:01 AM

#

@night cloak how can u assign a volume button to shoot?

severe pawn Jan 26, 2019, 7:08 AM

#

Anyone online rn that can help me out

desert wraith Jan 26, 2019, 7:09 AM

#

Is there a limited number of times you can change the clan insignia?

severe pawn Jan 26, 2019, 7:09 AM

#

@night cloak are you available to help me out?

wispy matrix Jan 26, 2019, 7:18 AM

#

@severe pawn what do u want us to help u on? ask your queries , if a mod or knowledgeable person comes online he or she will help u out.

modest plank Jan 26, 2019, 7:19 AM

#

Hey I was watching a guy on YouTube, he is having a different button for jumping & vaulting, can anyone tell me which version of game he is playing?

quick comet Jan 26, 2019, 7:19 AM

#

When is global update coming ?

#

@modest plank maybe it is the chinese Timi version.

modest plank Jan 26, 2019, 7:22 AM

#

I don't think so

#

Cause his last vid was what if rankers move to asia server from krjp

quick comet Jan 26, 2019, 7:23 AM

#

@night cloak using 3rd party can get u banned. Who the phuck use 3rd apps just for changing shape of buttons.

modest plank Jan 26, 2019, 7:23 AM

#

And if he is talking about ranking it has to be global

quick comet Jan 26, 2019, 7:23 AM

#

hmmm

#

I am tired now.

#

Maybe someone will give u the right answer later.

night cloak Jan 26, 2019, 7:27 AM

#

Sure, @severe pawn. How can I help you?

modest plank Jan 26, 2019, 7:29 AM

#

I wish someone would help me

#

I also want different button for jump & vault

desert wraith Jan 26, 2019, 7:32 AM

#

Is there a limited number of times you can change the clan insignia?

amber geode Jan 26, 2019, 7:34 AM

#

I have an question

#

When starts the next Crew Challenge?

candid stream Jan 26, 2019, 7:39 AM

#

I have a question when we send rename card as a gift ?

modest plank Jan 26, 2019, 7:39 AM

#

@candid stream yes, if you buy it with uc in shop

night cloak Jan 26, 2019, 7:56 AM

#

There is no information about it, @amber geode.

plain bone Jan 26, 2019, 8:22 AM

#

Hey i need help

#

Anyone here?

night cloak Jan 26, 2019, 8:24 AM

#

@neon patio

#

Please help me

#

I am so sad about what happened to my account please I eg u

#

Beg u please

storm flumeBOT Jan 26, 2019, 8:26 AM

#

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

night cloak Jan 26, 2019, 8:26 AM

#

How can we help you, @night cloak?

#

Can u please get on a call with me

#

So I. Can explain

#

Please

#

Bro please join DUO 2

#

Please

#

@night cloak

#

No.

#

📎 Screenshot_2019-01-26-16-28-31-89_dac7cc7571c39b392df64923967cf7da.png

#

You can state your problem here. If it is related to account suspension then contact in game customer service.

#

I got this idk why please help

storm flumeBOT Jan 26, 2019, 8:28 AM

#

Please refer to FAQ 2.9 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak Jan 26, 2019, 8:30 AM

#

pubg devs: let's add zombie mode into pubg beta
also pubg devs,.. make it unavailable for a certain time

📎 received_321179635192331.jpeg

plain bone Jan 26, 2019, 8:30 AM

#

@night cloak

#

Help me to bro

night cloak Jan 26, 2019, 8:30 AM

#

How can I help you?

plain bone Jan 26, 2019, 8:31 AM

#

While shooting without open the scope i am not able to move aim

#

When open the sccole i am able to mve

#

Move*

night cloak Jan 26, 2019, 8:32 AM

#

What type of control layout are you using, @plain bone?

plain bone Jan 26, 2019, 8:32 AM

#

3rs one

#

3rd

#

Wait let me confirm

#

@night cloak its layout2

spring locust Jan 26, 2019, 8:34 AM

#

@night cloak are you playing on beta?

night cloak Jan 26, 2019, 8:34 AM

#

Try using 3rd one, @plain bone.

plain bone Jan 26, 2019, 8:35 AM

#

But what happen to 2nd

#

I have to setup this thing again

#

@night cloak

#

@night cloak please reply fast today i have to complete india series all matches

oblique zephyr Jan 26, 2019, 8:37 AM

#

Just set up your controls again..

night cloak Jan 26, 2019, 8:38 AM

#

Your movement and button options are getting messed with the 2nd layout so you need to use third one.

plain bone Jan 26, 2019, 8:38 AM

#

@oblique zephyr in which layout bro?

oblique zephyr Jan 26, 2019, 8:38 AM

#

In any, just reset the controls

plain bone Jan 26, 2019, 8:39 AM

#

@night cloak so when i customize the 3 layout that will be also mess then what?

night cloak Jan 26, 2019, 8:39 AM

#

What is your issue ,@night cloak? Can you please type in english.

icy carbon Jan 26, 2019, 8:40 AM

#

Can Crew Challenge be a monthly thing and not per season?

night cloak Jan 26, 2019, 8:40 AM

#

You don't have any other option that trying 🤷, @plain bone.

#

Yes.

#

No,I can't.

#

Yes. This is global server and english is primary language of the server .

spring locust Jan 26, 2019, 8:44 AM

#

Archie.

#

If you uhm know this, but.

#

📎 image0.png

#

did @night cloak saw this on beta?

#

or?

#

@night cloak

night cloak Jan 26, 2019, 8:47 AM

#

@spring locust→ #537997950396399636

little forum Jan 26, 2019, 8:47 AM

#

@night cloak #482111832669159445 click on G so u can talk with people who know German language

plain bone Jan 26, 2019, 8:49 AM

#

@night cloak still same issue bro

#

Now what should i do?

meager spire Jan 26, 2019, 8:50 AM

#

When will be the cave opened in vikendi?

night cloak Jan 26, 2019, 8:50 AM

#

Then try another method. Reset the controls @plain bone.

meager spire Jan 26, 2019, 8:50 AM

#

@night cloak

night cloak Jan 26, 2019, 8:51 AM

#

No information about it.It will be open or will not , @meager spire.

meager spire Jan 26, 2019, 8:52 AM

#

I know it's for pc, but why is closed in mobile?☹

night cloak Jan 26, 2019, 8:53 AM

#

Don't know. Devs might don't want to make it available for mobile version.

plain bone Jan 26, 2019, 8:53 AM

#

@night cloak reset done bus same issue

#

But*

night cloak Jan 26, 2019, 8:53 AM

#

Then there is only one option left .

#

Try repairing the client, @plain bone.

plain bone Jan 26, 2019, 8:54 AM

#

Okk

#

@night cloak still same issue😥😥

#

@night cloak?

night cloak Jan 26, 2019, 9:04 AM

#

What about a bus?

worn hollow Jan 26, 2019, 9:25 AM

#

Dears

#

I have an issue withy bt headset
When i connect it
I hear the sound from the headset but my squad listen my voice from the mobile itself instead of the bt headset mic
Please help me fix this issue
And i tried many bt headsets and the game doesnt recognize the mic and keep taking my voice from the mobile mic

supple gulch Jan 26, 2019, 9:40 AM

#

My friend lost his guest acc bc hes phone was disabled and he has a lot of proof that it is his account i know about the warning but is it possible to get it back for him?

icy carbon Jan 26, 2019, 9:42 AM

#

@supple gulch Just sign in back under guest should be fine I think

supple gulch Jan 26, 2019, 9:42 AM

#

Nope since the ipad was disabled

#

We had to completely reset his phone

#

Hopefully he has the pictures

icy carbon Jan 26, 2019, 9:43 AM

#

So he redownloaded back the game but the data under the guest account is now lost?

supple gulch Jan 26, 2019, 9:43 AM

#

Screen shots of him playing

#

Yea

supple wasp Jan 26, 2019, 9:43 AM

#

@supple gulch then its not possible to get back because game's data is stored in phone storage not in cloud

icy carbon Jan 26, 2019, 9:43 AM

#

Yea, boom gone

#

Should’ve always sign in using a social media account

supple gulch Jan 26, 2019, 9:44 AM

#

I just feel bad for him

#

He lost a lot of stuffs

#

And it was not his fault

icy carbon Jan 26, 2019, 9:44 AM

#

If he’s never bought any UC, it’s still fine

supple wasp Jan 26, 2019, 9:44 AM

#

its just unfortunate that he didn't link his account so no way to recover it back @supple gulch

supple gulch Jan 26, 2019, 9:44 AM

#

It was hes dumb friend who reset the iPad password

patent plaza Jan 26, 2019, 9:50 AM

#

Can someone help me I am getting double pings i also repaired the game it was fixed for some time and now again.

vital sluice Jan 26, 2019, 9:57 AM

#

Change your internet service provider or try connecting to a different wifi @patent plaza

ashen pendant Jan 26, 2019, 10:27 AM

#

📎 Screenshot_20190126-182603.png

#

Plz help

haughty cypress Jan 26, 2019, 10:28 AM

#

if it says its not supported, then doesnt it mean you cant do anything about it?

ashen pendant Jan 26, 2019, 10:28 AM

#

Do you know how to fix it

haughty cypress Jan 26, 2019, 10:29 AM

#

i dont, because im not a dev

shell helm Jan 26, 2019, 10:50 AM

#

📎 S90122-11085361.jpg

night cloak Jan 26, 2019, 11:01 AM

#

@shell helm It's just the game didn't load, you're having connection issues. Please switch to mobile data if you're using WiFi or vice versa.

#

@ashen pendant Well, you'll have to upgrade your device. Your current hardware doesn't meet the requirements.

ashen pendant Jan 26, 2019, 11:11 AM

#

Did they add nigh mode in Miramar

normal folio Jan 26, 2019, 11:15 AM

#

How can i join all star sea Shadow vs Force ?

pale cosmos Jan 26, 2019, 11:19 AM

#

noep you can

#

can't ***

night cloak Jan 26, 2019, 11:26 AM

#

@supple gulch It's unfortunate, the only way to recover that account is by contacting customer support in game. Your friend will have to provide some information and there's a chance he will get back his account.

turbid breach Jan 26, 2019, 11:59 AM

#

Can anyone help with my problem. Yesterday I played my favorite game as usual. during the match i received a message that the date had been changed. after rebooting, a window appeared with a ban for 10 years. I didn’t t break the rules, didn’t use vpn services or gfx tool

storm flumeBOT Jan 26, 2019, 12:00 PM

#

Please refer to FAQ 2.9 in #481198147478224896 for further information, @turbid breach. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak Jan 26, 2019, 12:00 PM

#

Please refer to FAQ.

turbid breach Jan 26, 2019, 12:01 PM

#

I’ve already read

night cloak Jan 26, 2019, 12:01 PM

#

Then you need to contact customer service in game.

#

@turbid breach Were you playing on Vietnam version?

turbid breach Jan 26, 2019, 12:02 PM

#

Europe

#

Original version from AppStore

night cloak Jan 26, 2019, 12:03 PM

#

@turbid breach Alright, please tap on file claim in game.

turbid breach Jan 26, 2019, 12:03 PM

#

@night cloak they don’t answer

#

Just bots

night cloak Jan 26, 2019, 12:03 PM

#

It will take time for there reply.

grave bronze Jan 26, 2019, 12:11 PM

#

📎 Screenshot_20190126-140011_PUBG_MOBILE.jpg

#

How dafook do i do dis 😂

#

Im srsly rubbing my head cuz the amount of people i've asked 😂

haughty cypress Jan 26, 2019, 12:12 PM

#

well thats new, cant help since i did that mission months ago before that extra mission came

night cloak Jan 26, 2019, 12:13 PM

#

Let me check it.

grave bronze Jan 26, 2019, 12:13 PM

#

WHAT 😂😂😂

#

Damm i thought i was the only one with dat problem geezuz kriest

trail tendon Jan 26, 2019, 12:13 PM

#

How to become beta tester for Pubg mobile now

icy carbon Jan 26, 2019, 12:13 PM

#

@trail tendon #537994952119156756

night cloak Jan 26, 2019, 12:13 PM

#

@trail tendon checkout #537994952119156756

#

@night cloak what's this channel in pubgm?

#

I completed that mission . Lemme see .

#

@grave bronze

📎 image0.png

#

Go to #481198147478224896 3.11 if you want to know how to do it.

#

Here right, @night cloak?

📎 Screenshot_20181128-174041_PUBG_MOBILE2.jpg

#

@night cloak Yeah, got it check above.

grave bronze Jan 26, 2019, 12:19 PM

#

Huh???

night cloak Jan 26, 2019, 12:19 PM

#

@grave bronze Go to #481198147478224896 3.11

bleak quail Jan 26, 2019, 12:22 PM

#

Where did the voice of "welcome to pubg mobile" and "be prepared" went?

haughty cypress Jan 26, 2019, 12:25 PM

#

@bleak quail check in settings

night cloak Jan 26, 2019, 12:27 PM

#

@bleak quail enable it.

📎 image0.png

worn forum Jan 26, 2019, 12:36 PM

#

Whats the maximum bp we can keep in our profile?

supple wasp Jan 26, 2019, 12:37 PM

#

@worn forum not quite sure but my friend had 200k once

worn forum Jan 26, 2019, 12:37 PM

#

I have 800k, so can we keep more than 1000k?

supple wasp Jan 26, 2019, 12:37 PM

#

800k pubgmt

worn forum Jan 26, 2019, 12:48 PM

#

@night cloak you have any clue?

night cloak Jan 26, 2019, 12:48 PM

#

@worn forum We can keep as much as we want.

worn forum Jan 26, 2019, 12:48 PM

#

So i can go over 1000k as well right?

night cloak Jan 26, 2019, 12:49 PM

#

Yes.

worn forum Jan 26, 2019, 12:49 PM

#

Great. Thanks

crisp mauve Jan 26, 2019, 1:07 PM

#

with last updet so lag in game pobg with mobile please correct @everyone

inland elbow Jan 26, 2019, 1:29 PM

#

Can I use gfx tool for playing pubg mobile for better experinces?

patent plaza Jan 26, 2019, 1:31 PM

#

@vital sluiceI already tried 100mbps network but still in some matches my Normal ping was like 200 300 it's happening with me after 13mb update,It doesn't feel like 300 ping it's playable but still a big disadvantage:GWmythicalFeelsSadMan:

#

@inland elbowGFX tool isn't allowed to use:/

warm compass Jan 26, 2019, 1:33 PM

#

Why do you guys make this offer show up when its not even in the store?

📎 Screenshot_2019-01-26-11-30-37-51.png

inland elbow Jan 26, 2019, 1:34 PM

#

@patent plaza Ok

night cloak Jan 26, 2019, 1:35 PM

#

@warm compass Its a special offer and cannot be found in store.

#

There is any trusted app who does tournament and pay if we won ?? Or we have to play at our own risk

somber kestrel Jan 26, 2019, 1:40 PM

#

alright after a update i cant even play

#

fps are dropping from 60 on 25

#

ipad 2018

night cloak Jan 26, 2019, 1:41 PM

#

@night cloak There's omlet arcade but they can change plan after tournament and decline paying for the winners. So no. We cannot suggest any,

#

@night cloak. Ohh okay, what about "pubg premier league" or "battlestar" ??

#

@somber kestrel Hey, devs are aware of the issue, hope there will be a fix soon. Meanwhile you can report while you face the lag.

#

@night cloak If they are being organised by PUBG corporation or Tencent, yep. You can trust them.

#

@night cloak but how should I know whether it is organised by them or not ?

#

@night cloak It will be announced in either official website or in official social media profiles.

somber kestrel Jan 26, 2019, 1:44 PM

#

so there no way to fix it?

#

its unplayable

night cloak Jan 26, 2019, 1:44 PM

#

@somber kestrel Rn, no. Most of the iPad 2018 users are facing it. So it's an issue.

#

But till now there is no any website or app available from tencent ? Am I right ?

#

@night cloak For only tournament? No.

#

@night cloak agh okay thanks for helping

#

You're welcome.

#

My last question is we can go and play from this third party app tournament??

#

Or we get banned for playing?

#

@night cloak What's this app? Can I see a screenshot?

#

Sure wait a second

#

@night cloak If there's an option to play through the app, don't do it. Otherwise you're fine.

wintry shell Jan 26, 2019, 1:52 PM

#

Hello my team faced this glitch or bug when 5 people (4 of us) were alive and we couldn't even find this last guy it was an open circle seached for 5min or so we came 2nd .

night cloak Jan 26, 2019, 1:52 PM

#

And there is also one more aap which is suggested by a reputed youtuber is "battlestar"

📎 Screenshot_2019-01-26-19-21-29-53.png 📎 Screenshot_2019-01-26-19-21-14-56.png 📎 Screenshot_2019-01-26-19-21-25-28.png 📎 Screenshot_2019-01-26-19-21-19-78.png 📎 Screenshot_2019-01-26-19-21-08-79.png

radiant epoch Jan 26, 2019, 1:53 PM

#

App link

night cloak Jan 26, 2019, 1:53 PM

#

@night cloak no we just have to pay through paytm then they will provide us room and pass and in last they will pay according to the terms and conditions

#

@night cloak It's fine then.

#

Agh okay brother!

#

Ohhh okay

#

@wintry shell Could be a snake or a bot who didn't spawn on time. Make sure to report such stuff while being in the match.

wintry shell Jan 26, 2019, 1:56 PM

#

Not a chance its real player we searched the whole surrounding

#

I have video proof too

night cloak Jan 26, 2019, 1:57 PM

#

@wintry shell Upload the video in a drive and send the link to customer support in game.

wintry shell Jan 26, 2019, 1:58 PM

#

Ok will do that

warm compass Jan 26, 2019, 2:26 PM

#

@night cloak when i click on get it now it takes me to the classic crate tab so if one wants to buy it, how is he supposed to get it

viscid apex Jan 26, 2019, 2:57 PM

#

I have won 3 games on solo tpp but it says I only have 2 and I’m not getting my rank up from it and I know I would but I’m not?

drifting finch Jan 26, 2019, 3:00 PM

#

do you know when the crew challange is?

silk slate Jan 26, 2019, 3:06 PM

#

Whenever i using the discord and pubgm the sound on pubgm will decrease, why is that happening?

gleaming abyss Jan 26, 2019, 3:22 PM

#

@silk slateare u on iphone?

#

@drifting finchu can get info on that ingame

#

@viscid apexdid u select the right server

brisk girder Jan 26, 2019, 3:28 PM

#

While in fight sometime my weapon get unequiped automatically please fix this its really annoying

fickle veldt Jan 26, 2019, 3:28 PM

#

Anyone facing problem when using Ipad 2018?

timid knoll Jan 26, 2019, 3:31 PM

#

how to fix screen glitch

#

? pls answer

drifting finch Jan 26, 2019, 3:35 PM

#

where

neon nimbus Jan 26, 2019, 3:35 PM

#

Why the vikendi cave is closed?

drifting finch Jan 26, 2019, 3:37 PM

#

@gleaming abyss where?

worn forum Jan 26, 2019, 3:38 PM

#

@neon nimbus Currently in beta

drifting finch Jan 26, 2019, 3:38 PM

#

ozzey

#

do you know when the crew challange starts

worn forum Jan 26, 2019, 3:39 PM

#

@drifting finch No one knows exactly. People know only when we get the in game notification

drifting finch Jan 26, 2019, 3:39 PM

#

oh ok

drifting vector Jan 26, 2019, 3:39 PM

#

They are a lot of lag in the game

lost raven Jan 26, 2019, 3:41 PM

#

I want to ask that I am having very high ping at night in pubg mobile is it my internet provider issue or game issue??

modern gale Jan 26, 2019, 3:42 PM

#

I guess it is issue in-game. Please wait for the improve. @lost raven

lost raven Jan 26, 2019, 3:44 PM

#

Okay so should I have to contact customer service in-game or wait till it solves?? @modern gale

modern gale Jan 26, 2019, 3:44 PM

#

Better contact. @lost raven

lost raven Jan 26, 2019, 3:45 PM

#

Okay got it thanks for quick response

ripe cypress Jan 26, 2019, 4:06 PM

#

How to report in-game support ?

#

No one response 12 days completed

drifting finch Jan 26, 2019, 4:07 PM

#

how to contact support? its at the bottom left in settings

storm flumeBOT Jan 26, 2019, 4:07 PM

#

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

ripe cypress Jan 26, 2019, 4:07 PM

#

No

night cloak Jan 26, 2019, 4:07 PM

#

It can take upto a month. If you didn't got any reply then you should message again , @ripe cypress.

ripe cypress Jan 26, 2019, 4:07 PM

#

Ok

wispy matrix Jan 26, 2019, 4:07 PM

#

tbh tencent customer service is trash.

ripe cypress Jan 26, 2019, 4:08 PM

#

1 month for response

#

Trash customer support

wispy matrix Jan 26, 2019, 4:08 PM

#

it uses automated reply for most of the complaints

storm flumeBOT Jan 26, 2019, 4:08 PM

#

Please avoid going off-topic. You can have unrelated conversations in #chat.

night cloak Jan 26, 2019, 4:25 PM

#

@warm compass No idea, seems like a regional only offer. Please visit your regional server can be found in here #481199117381533716.

#

@fickle veldt Yes, it's a known issue.

warm compass Jan 26, 2019, 4:30 PM

#

@night cloak okay, thank you very much for helping

safe saffron Jan 26, 2019, 4:31 PM

#

Why the Asia Server ping Always above 200ms

#

?

whole yoke Jan 26, 2019, 4:32 PM

#

Why isn’t my purchase going through saids fail to purchase then when I go back and purchase it it saids will give it to I for free then freezes already talked to cs didn’t say anything back

orchid stone Jan 26, 2019, 4:35 PM

#

Vanakkam

high lava Jan 26, 2019, 4:53 PM

#

Can anyone tell me how to change from 4G to Wi-Fi connections

night cloak Jan 26, 2019, 4:55 PM

#

You need to use Hotspot from another device to use their data to your phone by Wi-Fi. And it is impossible to change 4G to Wi-Fi in your own device, @high lava .

main river Jan 26, 2019, 4:56 PM

#

i cant start my game. i won a match then when i trieed to go to lobby it chrashed. now whenever i open it does the "starting pubg mobile" then goes to login screen then immidietly crashes. i restarted my chromebook and nothing changed. i then reinstlled pubg mobile and then it goes to downloading updates screen and chrases about 4~mb into the 200mb

high lava Jan 26, 2019, 4:56 PM

#

I am on a tablet and have static Wi-Fi available, but cannot find where in the app to change it

whole yoke Jan 26, 2019, 4:56 PM

#

Mk

main river Jan 26, 2019, 4:57 PM

#

this is actually the second time this has happend. the first time i just uninstalled pubg mobile and came back 3 months later and made a new acc then it worked

night cloak Jan 26, 2019, 4:57 PM

#

Then their might be problem with your account. Try to use another one, @main river.

main river Jan 26, 2019, 4:57 PM

#

i cant login

whole yoke Jan 26, 2019, 4:57 PM

#

@night cloak Why isn’t my purchase going through saids fail to purchase then when I go back and purchase it it saids will give it to I for free then freezes already talked to cs didn’t say anything back

main river Jan 26, 2019, 4:58 PM

#

when i open it it goes to updating screen then chrashes about 4mb of the 200mb in

#

and yes i have enough storage

#

i unsitalled some stuff and have 4gb

night cloak Jan 26, 2019, 4:58 PM

#

It takes time for reply from customer service as said in #481198147478224896 6.2 Please wait till they reply, @whole yoke.

whole yoke Jan 26, 2019, 4:59 PM

#

Mk

night cloak Jan 26, 2019, 4:59 PM

#

Don't know what can cause that, @main river.

main river Jan 26, 2019, 4:59 PM

#

it sucks cuz this happend before and what fixed it was reintalling a few months later then making new acc

elfin zodiac Jan 26, 2019, 4:59 PM

#

@main river wait, how are you playing on a chromebook ?

main river Jan 26, 2019, 4:59 PM

#

i really wanted the level 10 rewqard for the season

high lava Jan 26, 2019, 4:59 PM

#

@night cloak I'm on a tablet & have a static Wi-Fi connection but can't find where to change it in the app

main river Jan 26, 2019, 4:59 PM

#

its on play store

#

@elfin zodiac

#

im on acer r11

elfin zodiac Jan 26, 2019, 5:00 PM

#

It's not really meant for chromebooks.

main river Jan 26, 2019, 5:00 PM

#

the first time this happend to me i emailed support and they said ^

timid timber Jan 26, 2019, 5:00 PM

#

Why inst it a require ment to have a mic on squads???

elfin zodiac Jan 26, 2019, 5:00 PM

#

But please go here

night cloak Jan 26, 2019, 5:00 PM

#

What are you talking about , @high lava? Do you want to change from Wi-Fi to cellular data?

storm flumeBOT Jan 26, 2019, 5:00 PM

#

Hello, !

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

elfin zodiac Jan 26, 2019, 5:00 PM

#

Do that^

timid timber Jan 26, 2019, 5:00 PM

#

If you don't have one you should have to que up alone or play solos

main river Jan 26, 2019, 5:01 PM

#

im not on an emuilator tho

#

do i still ahve to

high lava Jan 26, 2019, 5:01 PM

#

@night cloak no other way, from mobile to Wi-Fi

night cloak Jan 26, 2019, 5:01 PM

#

@night cloak can u also help me?

elfin zodiac Jan 26, 2019, 5:01 PM

#

Well playing on a chromebook is technically a emulator

main river Jan 26, 2019, 5:01 PM

#

why tho

elfin zodiac Jan 26, 2019, 5:01 PM

#

So yes

main river Jan 26, 2019, 5:01 PM

#

k

night cloak Jan 26, 2019, 5:01 PM

#

What do you need help with, @night cloak?

timid timber Jan 26, 2019, 5:01 PM

#

If you play on a chrome book you are broke as hell

#

Just play pc pubg

main river Jan 26, 2019, 5:02 PM

#

i dont have pc

timid timber Jan 26, 2019, 5:02 PM

#

And someone take US out of my name

main river Jan 26, 2019, 5:02 PM

#

my mom wont let me buy one or build one

elfin zodiac Jan 26, 2019, 5:02 PM

#

If you can successfully convince me that a chromebook is a mobile device I will be impressed

main river Jan 26, 2019, 5:02 PM

#

oof

#

you got me there

#

what do i do in #emulator-support

#

just ask again?

elfin zodiac Jan 26, 2019, 5:02 PM

#

Yes @main river

timid timber Jan 26, 2019, 5:03 PM

#

It has a key board and mouse but it is very mobile but by definition that is technically an emulator

night cloak Jan 26, 2019, 5:03 PM

#

I can't really understand you, @high lava. So you want to use cellular data of your tablet on another phone?

#

@night cloak I'm playing on my phone now a days. So since the last 3 days while I'm playing my wifi gets randomly disconnected every few minutes. Before I use to get constant ping 50-60 . But since the past 3 days. My ping is fluctuatin between 60-318. After 318 it gets disconnected.

#

guys

#

i need help

#

how do i spam?

#

like this?

#

Please check pinned message of the channel, @night cloak.

main river Jan 26, 2019, 5:04 PM

#

@timid timber no it dont

#

keybaord and mouse dont work

night cloak Jan 26, 2019, 5:04 PM

#

@night cloak umm you are talking about the one with server not responding thing?

#

Yep, @night cloak.

high lava Jan 26, 2019, 5:05 PM

#

@night cloak, no, I want to use Wi-Fi, my 4G connection stinks, and I keep timing out, so I want to change my connection method to Wi-Fi, but can't find where in the app to do that

night cloak Jan 26, 2019, 5:05 PM

#

Yes I restarted my phone and my router @night cloak

#

It has started since the last 3 days

#

So I should contact ingame customer support?

#

Go to the settings and send the screenshot, @high lava.

#

Do you mean after the season 5 update, @night cloak?

#

@night cloak yes

#

After the update

#

WiFi disconnecting randomly

high lava Jan 26, 2019, 5:07 PM

#

@night cloak which page? There are 9 of them

night cloak Jan 26, 2019, 5:07 PM

#

Then yes it might be because of the update. It should be fixed in upcoming 0.11 update , @night cloak. Till then I'll recommend to use cellular data since it works fine for me.

#

Not in game settings . The Device settings, @high lava.

#

@night cloak I don't have cellular data. That phone is specially kept for pubg. It doesn't have anything

#

Not even Google play

#

Just pubgm

elfin zodiac Jan 26, 2019, 5:08 PM

#

How did you download the game then ?

night cloak Jan 26, 2019, 5:08 PM

#

@elfin zodiac from the pubgmobile . Com

#

Downloaded 1.5gb apk

elfin zodiac Jan 26, 2019, 5:08 PM

#

Ah

night cloak Jan 26, 2019, 5:08 PM

#

And installed it directly

#

Actually it's running on Android pie on custom os @elfin zodiac

#

So I didn't bother with Google

#

No the problem is with Wi-Fi sometimes. Your Wi-Fi router is blocking pubgm connection and the issue is caused.

#

@night cloak I restarted the router and tonight before playing I will make sure to restart it again

high lava Jan 26, 2019, 5:10 PM

#

@night cloak how do I send you the screenshot

night cloak Jan 26, 2019, 5:11 PM

#

And my mobile is currently shut down and I'll start it before playing

#

Take a screenshot of the device settings then go to discord and tap on + sign near text , @high lava.

high lava Jan 26, 2019, 5:11 PM

#

📎 Screenshot_20190126-120853.jpg

night cloak Jan 26, 2019, 5:12 PM

#

There you already have connected to Wi-Fi network. What else are you looking for, @high lava?

#

Yes, @night cloak. That might be helpful.

dry dust Jan 26, 2019, 5:13 PM

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Hay do my step brother went to spend money on pubg he put it on his money on his phone by accdent so he went to add facebook to his tablet account so he can sighn in with it on phone and spend money but according the the account it was already linked to a facebook and to his knowledge and mine doesnt exist

night cloak Jan 26, 2019, 5:13 PM

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There is no refund option, @dry dust.

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@night cloak thank you I'll tell you if that helped

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Sure. No problem.

high lava Jan 26, 2019, 5:14 PM

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@night cloak I know I'm connected to Wi-Fi, but the game is still using 4G for play, how do I change my in-game connection

night cloak Jan 26, 2019, 5:15 PM

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Turn of 4G data, @high lava.

dry dust Jan 26, 2019, 5:15 PM

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@night cloak he hasnt spent money yet we want to know what facebook account linked to his account

high lava Jan 26, 2019, 5:15 PM

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@night cloakthx

night cloak Jan 26, 2019, 5:17 PM

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Or you can just remove sim card if it is still consuming data from sim, @high lava.

haughty cypress Jan 26, 2019, 5:18 PM

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@dry dust so basically your brother linked his game to an fb account, but he has no idea what account he linked to?

night cloak Jan 26, 2019, 5:19 PM

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Hmm so if you want to be sure if your account is linked to Facebook or not you can see the Facebook account right here if it is linked to Facebook. ↓ , @dry dust.

📎 image0-1.png

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Can I still get the glacier m416 gun? every time I click GO, it says no source at the moment? tf

haughty cypress Jan 26, 2019, 5:23 PM

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No you cant @night cloak

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At least i dont think so

night cloak Jan 26, 2019, 5:24 PM

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then how come the Lab is still available and stuff?

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wtf

haughty cypress Jan 26, 2019, 5:26 PM

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So future guns with upgrades can be upgraded there @night cloak

marble fable Jan 26, 2019, 5:34 PM

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📎 Screenshot_20190125-233705.png

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Is this normal?

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All the central compound on bootcamp disappeared

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And all the doors on the surrounding buildings too

storm flumeBOT Jan 26, 2019, 5:39 PM

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Hello, @marble fable!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

ocean mauve Jan 26, 2019, 5:50 PM

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Where do i find akm in los leones

coral rampart Jan 26, 2019, 5:54 PM

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i bought UC and i did not get them and they
Withdrawal the money @night cloak

quick steeple Jan 26, 2019, 5:55 PM

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Hi. I wanted to know why it does not allow me to enter the game with my e5 play bike if it meets the requirements?

haughty cypress Jan 26, 2019, 5:59 PM

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@ocean mauve you dont, i suggest skipping the mission with rp cards

ocean mauve Jan 26, 2019, 6:11 PM

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@haughty cypress Only Missing 3 kills

unique girder Jan 26, 2019, 6:11 PM

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Hey!

dry dust Jan 26, 2019, 6:14 PM

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@haughty cypress yep no clue

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@night cloak doesn’t show us and according to the account its already linked we want to know how to unlink it or what fb account is linked

unique girder Jan 26, 2019, 6:14 PM

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My friend account got banned for no reason I need help?

night cloak Jan 26, 2019, 6:16 PM

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This one is gliched ? i triedd making it like 10 times in row

📎 unknown.png

night cloak Jan 26, 2019, 6:41 PM

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If it doesn't show like that it means account is not linked to that account, @dry dust.

trail cloud Jan 26, 2019, 6:55 PM

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📎 image0.png

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Can someone explain?

night cloak Jan 26, 2019, 6:55 PM

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@trail cloud You played in a different server.

trail cloud Jan 26, 2019, 6:56 PM

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...

night cloak Jan 26, 2019, 6:57 PM

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@night cloak It's not glitched. There are some requirements. First, Are you on Platinum IV?

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@unique girder I understand that getting banned is really frustrating, sorry for your friend. But there's nothing we can about it here in discord. Since it's an internal issue with his account, he gotta contact customer support in game. That's his only option right now. I hope you understand. I hope that the customer service will be able to assist him further in this case.

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@quick steeple What does it show?

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@ocean mauve Loots randomly spawns, so there's no clue where you'll get AKM.

half niche Jan 26, 2019, 7:30 PM

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hey ?

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i need help/

night cloak Jan 26, 2019, 7:31 PM

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@half niche Aloha! How can I help you?

half niche Jan 26, 2019, 7:33 PM

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hmm'

night cloak Jan 26, 2019, 7:35 PM

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@half niche The video is in different language, maybe find one with English and send the link to customer support in game?

half niche Jan 26, 2019, 7:36 PM

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ok but i know that language ! and its hard to find another video i will try 😃

night cloak Jan 26, 2019, 7:37 PM

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@night cloak Im Diamond IV lol

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@half niche Good luck.

half niche Jan 26, 2019, 7:39 PM

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@night cloak now you are more near to that shiny scar skin

zealous flame Jan 26, 2019, 7:48 PM

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Hi, I need help. I just banned. I don’t know why I can’t understand what I did not do it like I had everything on my account. I have everything, everything is all level 70.
bought Royal Pass all collections all skins all clothes no one in technical support is responsible for me I do not understand why me.

PvØ๏LsDsh4Ka my account

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Help please

cunning crown Jan 26, 2019, 7:51 PM

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Why every single time I turn off the automatching I still match up with someone?

night cloak Jan 26, 2019, 7:51 PM

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@night cloak The next question, did you kill the people with the same weapon you used to knock them out?

zealous flame Jan 26, 2019, 7:52 PM

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Help me please

night cloak Jan 26, 2019, 7:52 PM

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@zealous flame I understand that getting banned is really frustrating, sorry for you. But there's nothing we can about it here in discord. Since it's an internal issue with your account, you gotta contact customer support in game. That's your only option right now. I hope you understand. I hope that the customer service will be able to assist you further in this case.

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@night cloak yea and like every time i kill someone i change to another weapon type

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@night cloak Which weapon did you use for sniping?

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Kar98

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@night cloak Did you play in Solo or Squad?

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thats not a DMR

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Squad

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wait its DUO

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@night cloak You sure your teammate didn't knock any of your kills?

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Nope

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i mean he didn't

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@night cloak You sure you knocked out + killed the people with throwables? For the throwable kill.

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Throwables yes thats a Grenade right ?

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@night cloak the mode your trying to do it in are you platinum at least for it?

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and i took that challange reward for killing 3 people with a grenade so that count

zealous flame Jan 26, 2019, 7:58 PM

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the game never answers Why you can't help me I really desperately very desperate I have already asked everyone for help compared to any YouTubers you don’t pay me any attention

night cloak Jan 26, 2019, 7:58 PM

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@night cloak for the 2nd time im Diamond IV

zealous flame Jan 26, 2019, 7:58 PM

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Help please

night cloak Jan 26, 2019, 7:59 PM

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when i was doing the challange i was Diamond

zealous flame Jan 26, 2019, 8:00 PM

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😭

night cloak Jan 26, 2019, 8:00 PM

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@zealous flame i really wanna help you but i'm not Pubg mod or what ever so try contacting Customer service

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and make sure to provide a prove

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@zealous flame This is a technical support, we can show multiple facts why you were banned but nothing beyond that, and trust me, all the ban issued are valid.

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And please wait a few days, the customer support takes a bit time for replying.

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@night cloak And that's definitely odd, there's something you're missing out. I'd suggest to try it on Solo.

zealous flame Jan 26, 2019, 8:05 PM

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where I could see the results of technical support?

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?

night cloak Jan 26, 2019, 8:08 PM

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@zealous flame What do you mean by results? We give information to the people to solve certain problems facing in game.

zealous flame Jan 26, 2019, 8:08 PM

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In game?

night cloak Jan 26, 2019, 8:08 PM

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@zealous flame Contact customers support in game please.

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That's your only option.

zealous flame Jan 26, 2019, 8:09 PM

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Do I have to go into the game every day and watch?

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Ok

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Thx

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Sorry for my English I'm Russian

night cloak Jan 26, 2019, 8:10 PM

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Well, you've to go check everyday if they replied you or not. You can as well create a new profile if you like. The choice is yours. And you're welcome. @zealous flame

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Should you have any other questions, concerns or inquiries, do not hesitate to contact us back.

zealous flame Jan 26, 2019, 8:11 PM

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Ок

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@night cloak
and you can not accidentally contact the developers and ask them for what?

night cloak Jan 26, 2019, 8:18 PM

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@zealous flame We cannot.

lyric prism Jan 26, 2019, 8:36 PM

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Hello can I have support?

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I have a question

crisp mauve Jan 26, 2019, 8:38 PM

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hi i have one question

lyric prism Jan 26, 2019, 8:38 PM

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So do you know what happens in this situation

📎 image0.png

crisp mauve Jan 26, 2019, 8:39 PM

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how i can remove lag and faster my pobg mobile please help me and am change my phone but dont correct

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?

night cloak Jan 26, 2019, 8:39 PM

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@crisp mauve Make sure you dont get your frame rate on medium setting that fixed my problem

pine tusk Jan 26, 2019, 8:39 PM

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hello
its been over a week that a problem showed up
and its getting woes every day
i wonder if anyone else have this problem

some of my players get banned with no reason
they were not using any cheats or any thing
even one of them get banned while buying UC

night cloak Jan 26, 2019, 8:39 PM

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i just set it to Extreme

pine tusk Jan 26, 2019, 8:40 PM

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does any other country have this kind of problem?

crisp mauve Jan 26, 2019, 8:40 PM

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@night cloak am correct my sitting is smooth and low

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but dont remove lag

night cloak Jan 26, 2019, 8:41 PM

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@crisp mauve Are you still using the J5 pro?

crisp mauve Jan 26, 2019, 8:41 PM

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@night cloak once i had j5 pro but am change to A8 Plus

night cloak Jan 26, 2019, 8:42 PM

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@crisp mauve Oh change your frame rate from low to as high as possible. And keep graphics on smooth.

pine tusk Jan 26, 2019, 8:43 PM

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@night cloak one of them did but they said we cant do that
althogh he spend over 3000 dollar on his account

crisp mauve Jan 26, 2019, 8:43 PM

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if am change low to hight so much lag

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@night cloak

night cloak Jan 26, 2019, 8:43 PM

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@crisp mauve Let me quickly check your device spec.

crisp mauve Jan 26, 2019, 8:44 PM

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@night cloakwhat spec

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?

night cloak Jan 26, 2019, 8:45 PM

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@crisp mauve That's strange, did you put graphics on smooth and frame on high?

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@crisp mauve well set frame rate Ultra and graphics to Normal and disable Antialaising

crisp mauve Jan 26, 2019, 8:45 PM

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no the graphic is smooth and a frame low

night cloak Jan 26, 2019, 8:45 PM

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that should work perefect

pine tusk Jan 26, 2019, 8:46 PM

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i dont know what to do any more

while the cheaters wrecked the game every day and nothing happend to them
my players get banned with no reason

night cloak Jan 26, 2019, 8:46 PM

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@crisp mauve Set it to smooth graphics and frame to high and play one match.

pine tusk Jan 26, 2019, 8:46 PM

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@night cloak no half are TGB users and none of them were using any app that changed the game setting

crisp mauve Jan 26, 2019, 8:46 PM

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ok now am do it but later chat with u ok

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@night cloak

night cloak Jan 26, 2019, 8:47 PM

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It will lag if your frame is on low. @crisp mauve So, let me know what happens.

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@pine tusk Hey, what is your issue?

crisp mauve Jan 26, 2019, 8:48 PM

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@night cloakhow i can say u after game

night cloak Jan 26, 2019, 8:48 PM

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@crisp mauve You can mention me here by putting a @ before my name.

crisp mauve Jan 26, 2019, 8:48 PM

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ok

zealous zephyr Jan 26, 2019, 8:48 PM

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flamethrower in next update, really? rip rip rip rip

📎 Screenshot_20190126-214754.jpg

night cloak Jan 26, 2019, 8:49 PM

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@zealous zephyr It is only available to zombie arcade mode.

pine tusk Jan 26, 2019, 8:50 PM

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@night cloak
some of my players get banned with no reason
they were not using any cheats or any thing
even one of them get banned while buying UC

night cloak Jan 26, 2019, 8:51 PM

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@pine tusk There's nothing like "no reason." The reason will be stated on ban message, tell them to read that or maybe contact support in game.

lyric prism Jan 26, 2019, 8:51 PM

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Will the pig costume get canceled because of the 1day current event or will I still keep the Nathen because it says 3days

📎 image0.png

night cloak Jan 26, 2019, 8:52 PM

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@lyric prism You've 3 days and 23 hours to purchase it. If you don't purchase it within the time, it will be vanished, KABOOM 💥:p

lyric prism Jan 26, 2019, 8:52 PM

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What about the thing where is says 1 day are you sure @night cloak

night cloak Jan 26, 2019, 8:54 PM

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@lyric prism After 1 day and 3 hours, your friends won't be able to help you bargain.

lyric prism Jan 26, 2019, 8:54 PM

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Ahhh

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Thank you for helping me

night cloak Jan 26, 2019, 8:54 PM

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You're welcome.

pine tusk Jan 26, 2019, 8:57 PM

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@night cloak i know
by saing no reason i mean they didnot violated any role or something

night cloak Jan 26, 2019, 8:58 PM

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@pine tusk You never know what they did or didn't. Sometimes you make the mistake without knowing what you did wrong, it happens.

pine tusk Jan 26, 2019, 9:01 PM

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@night cloak yeah you are right

but i know them personaly

one of them spend over 3000 dollar on his account

and when he was buying agin after 2 months he get banned!!!

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this is what i dont understand

night cloak Jan 26, 2019, 9:03 PM

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@pine tusk This is just coincidence. There's something else happened. To know more, he/she have to contact support in game. They'll reply him. Remember spending money on game doesn't give you an extra life. The lesson is fair and same for everyone.

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Let's not start a debate here, it's not gonna help.

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For further discussion about it, move to #chat.

wet abyss Jan 26, 2019, 9:56 PM

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wtf is happening why does that game freez for no fking reason ???? while your in a game ? this is now the second time that i need to restart everythime FIX THE GOD DAM GAME

torpid rampart Jan 26, 2019, 10:19 PM

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Hi,

so I play PUBG mobile since I was 15 and I did put my real age so I wasn't be able to use the voice chat.
I turned 16 years old five months ago, but I still can't use the voice chat !
I dunno how to contact the support too

I tried the ''repair'' button but nothing happend

ripe cypress Jan 26, 2019, 10:22 PM

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Using gfx tool fisrt get warning or direct ban ?

torpid rampart Jan 26, 2019, 10:23 PM

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I didn't use anything

ripe cypress Jan 26, 2019, 10:23 PM

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Just asking

torpid rampart Jan 26, 2019, 10:24 PM

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when I hit that mic button It says in order to protect the younger users we can't let you use the voice chat