#questions
1 messages Β· Page 327 of 1
I checked everywhere even changed passwords + 2 factor authentication still
Can you still play even after getting that notification ?
Then might be a bug. Please report it in game and contact in game customer service so that they can check if your account is being used from another location or not, @midnight dagger.
ok thanks
I have made some changes on my rank card it doesn't appears as it should be
Any help regarding it?
Maybe it takes some time to refresh, @night cloak.
@night cloak okay I will wait
Team formation error when inviting from friendslist? Is this a known bug it has been happening sincr last season.
@night cloak it happens due to some server issues....try agin and it will work fine!
Yes, it is a bug, @night cloak.
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@night cloak Does the error has any error code or details of failure?
@night cloak Happens when connection is slower than required.
@night cloak How do we contact customer support without logging in?
@night cloak How do you make the bot reply?
@night cloak use emulator support
hey why cant i join a squad in indian series in pubgmobile website the pan is loading for few hours now
Please can u guys help me out?
Hello @cunning birch, try use different browser.
Did every possible thing
The pan is still loading
Firefox, explorer, mobile everypossible browser but same result
@cunning birch You're trying on mobile or Computer?
both
@cunning birch Let me check the website
@cunning birch Yes it's stuck. Could be server overload
Ouk thanks for the help @normal fulcrum @modern gale
Hello, @night cloak!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
We need optimization....not skin outfit πππ .....
Emu player canβt find match
Hello, @deft void!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
@remote marten people who optimize the game are different then people who make skins and outfits
He killed me 3 stimes in 3 diff matches .
I reported but mothing happened
Nothing*
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Is anyone facing lag or is it only me after the update
Please read this channel's pinned messages for further information, @foggy marten:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
@night cloak nothing there
hey there. still stuck on downloading resources screen
deleted cache, storage then tried deleting
no dice
Help neded
Reinstalling will help, @fluid briar.
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
Read the second pinned message, @foggy marten
As People of my country are getting banned am also Want to know what Things Are Allowed and not allowed In pubg?
@night cloak
@night cloak I've tried. But that's the problem. I think I found the culprit. PUBG Mobile is installed on another account on thr same gadget, and somehow all the data went to that account. I got confused when I saw it saying pubg was 300mb. Now I know why.
So you found the solution now, @fluid briar?
Yes. Thanks for helping
Oh . Okay!
@night cloak what are some common Reasons of account banned
Common reasons are using third party apps like Octopus which is keymaping app, Trying to log in to global version after logging in to Vietnamese version. Using unofficial emulators to play game, reported by many players ,Any interfair with game files ,using gfx tools ,using cheats and hacks etc, @glass badger.
Hello staff of Indian pubg oppo tournament.
Hi my brother can't able to sing up for tournament it's say email with username already exist but in email it don't shows any mail why please help me .
Thank you in advance .
This is not the staff of indian pubg mobile, @trail swift. Please go to #481199117381533716 and find pubg mobile india server and ask questions related to tournament there , @trail swift.
Why haven't they fixed the single fire glitch yet... Its been there for 3 updates
I have reported it so many times
Single fire glitch: ur weapon is on auto, but out of nowhere it decides to fire single shot at enemies
Please have some patience. It might get fixed in next update . It is already known to the devs , @grim shuttle.
Its been 3 updates already ... Thia should have been fixed in 0.9
Patch for bug fixes is not released yet.
I want to share my video
Please refer to FAQ 7.2 in #481198147478224896 for further information, @orchid crystal. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
You can share videos to #481199180967051294 . For more info please refer to faq.
@night cloak what Vietnamese version?
It is for emulators , @glass badger.
@night cloak thankyou for help
You're welcome.
is it free to buy out-of-game ucs
No , @rigid pilot. You can buy from www.midasbuy.com but you have to pay.
erangle has some problems I enter the house at the very beginning it had both floors empty
Also in vikendi after killing a player I took a scope from its crate and it vanished somehow, it was not in my level 3 bag
well that is frustrating I had a 3x I had picked up a 4x scope but it vanished somehow
When the Beta servers Gonna opened for 0.11 Update
No information available, @lunar current. Any information regarding to the beta will be posted soon in the server.
will someone look into the issue?
Pubg useless support 8 days completed no response -_-
What is the problem, @ripe cypress?
@night cloak i didn't get a screenshot, I did report it
Some time I'm freezing ingame
So it might get fixed in future updates, @night cloak.
What are the specs of your device, @ripe cypress?
Processor?
And what is the name of your phone, @ripe cypress?
Xiaomi mi A1
Well I also have same device and I diddnt faced any lag issue on it, @ripe cypress.
But I'm facing this issue
Plz fix photographic lags after opponent players comes near me
Then try to keep less apps running on your phone.
I m facing it too much
At background.
I only have pubg in my phone nothing else
You can do that from developers options. Go to developers option scroll down and set background process limit to no limit.
Already tryed
Already done that
Not my device issue
If you wish to contact customer service they receive lots of messages daily. So you will have to wait for some time probably from 1 day to 1 month. Take a look at #481198147478224896 6.2.
For more information.
Which device do you have, @magic nest? And what are the specs?
So about that survey they did about the lag in this game... Any news on when they're going to start resolving the issue? I haven't heard a word about it since...
They are investigating the issue. It will be solved soon, @kind otter.
Is there a timeframe? Been playing this game for almost a year and have been told to be patient, the fix is coming soon. Update after update after update and the game just gets worse and worse (lag wise). We need answers
@night cloak owh still investigating... Hard to say, but i can't push my rank if this lag issue still not solved yet, this lag issue so annoying .... Freeze everytime and make my device so hot
It might get fixed in next patch. Don't know exactly when, @remote marten.
It might get fixed in the next patch? You guys have literally been saying that for months. Do you guys get paid to be mods, or is it a voluntary thing?
someone help me i am trying to join squad in pubg mobile india series and a pan keeps appearing only
i am not able to join squadπ
@placid dirge Go to my bargain and send it to your friends.
@rancid anvil Please contact support in your local server, can be found in #481199117381533716
@night cloak @arctic trench thanks guysπ i successfully joined
Still waiting on answers for my questions... I mean if you don't know, just say you don't know
Not surprised honestly
They're still investigating, @kind otter.
In other words, you don't know. Got it
What's the matter with you?
You came here to ask about something, I gave you an answer. If you don't wish to believe me, what's the point?
I'm just frustrated at the amount of time it's taking to fix these issues. We've been patient, now our patience is turning into frustration.
There is no point of frustrating. You have to wait for fix anyways.
Also, we never seem to get any real answers. Like what they're doing to fix it, timeframe for fix, etc. It's always "be patient, it's coming soon"
It's frustrating when you love this game and just want it to run smoothly
Not just for yourself, but for other players too
Someome from our clan regestered for pmsc india and has his phone.
2 crates the same time, bug or feature?
Please contact pubg mobile india server from #481199117381533716 , @ivory fulcrum.
Alright
Feature, @placid dirge. It happens sometimes.
So i got lucky?
Yes.
@kind otter Hey, we're the discord team for helping players who are facing various problems in game, it's like a technical support. We're not Tencent employees. We're just volunteers who loves to help. Please use in game customer support for any reports or feedbacks or suggestions. Debating about it in here will not help you at all.
how can i see tier's reward of this season @night cloak
Why is pubg m beta 11.0 not opening
@night cloak Where to find this tab?
@pale cosmos on the bottom left of the screen, click season, then click on the preview icon.
@night cloak Ty.
Np
this thing is uninvited
@pale cosmos They decided not to show this season's preview.
@pale cosmos it usually shows, not sure why itβs not showing atm. I just looked at it yesterday.
ok just tell me reward at all tiers
@night cloak Thank you for clarifying that you guys are just volunteers. It's a relief to know you guys aren't getting paid for this. Have a nice day
By clicking on preview option is season section, @night cloak.
@kind otter Have a nice day to you too.
When will hardcore mode come again
@night cloak You're late.
every thing is not for money @wispy matrix
@pale cosmos.
I was finding this, @night cloak.
Let me open the game and check it myself.
Well previews are not showing for me, weird.
Repair your client to so that you will be able to see it, @pale cosmos.
@night cloak Will hardcore mode come again?
Yes. But not sure when.
Ok
@night cloak no i wont , after repair i will need to download the update again
Your choice. I gave you option π€·.
What is team formation error.
Developers could you please fix the Asia servers. The current game is not playable at all.
I've tried everything form repairing the client and even clean reinstall too the still lags so much. Since I the vikendi update game constantly lags everytime.
And forget the gameplay lags, it lags even in lobby too.
@night cloak yes Asia server has the Lowest ping according to the game. And the minimum I get is 100ms.
And I have 2mbps connection. So what is minimum speed does pubg mobile requires?
@night cloak So please tell the recommended required speed.
My Internet spd is 200kbps still I manage to pley idk how Oo
if i have a mission of kill 20 enimies with m416 will i need to kill thme in clasiic mod @lime juniper
If nothing is specified, you can do it in any game mode except war mode, @pale cosmos.
lol i am doind it in war
@night cloak well yeah I meant kilobits.
Cause communication data and internet data is usually measured in bits.
Help me guys. My game is super laggy after 10.5 update.
High ping
What should I do?
@nocturne marsh throw u r mobile
Only if u buy me one plus 6T
Please read this channel's pinned messages for further information, @nocturne marsh:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
@nocturne marsh what phone do you have?
Did you try repairing your client?
Please read the second pinned mesaage.
There's your answer.
I also got something like this
Happens when the program attempts to put more data in a buffer that it can hold.
@night cloak I was getting option to buy iron blood glory frame where else I already bought it in season 3 where i thought I might get silver fragments but didn't get any andwhen i tried to approach customer service they said the option is blocked. Is there anyway i can get somwthing back ??
@nocturne marsh what region are you in?
@main brook Asia
Wonder if the iteams listed in bargain will expire before we are able to use that feature. π‘
Have you tried using a different connection? Use data instead of Wi-Fi or vice versa
Does anyone know when the bargain feature will actually go live?
@tranquil atlas it will go live in about 15 hours at the max
No total rating why?
@elfin zodiac thank you. Hopefully the backpack will not expire before then.
@torn relic If you're talking about the frame which can be purchased in clan shop, you can purchase it once but not twice. It might be a bug for which you were getting to purchase it again. However, frames cannot be converted into silver fragments.
π
@elfin zodiac server?
What ?
@night cloak thank for a reply !! So my 5000 clan point had gone in waste am i going to get it back or just gonna sit and do clan training ??
@dreamy juniper Were you playing classic matches? Only classic match gives total rating.
@night cloak yes i am playing classic matches, but if winner im not gives total rating
Why?
@torn relic Unfortunately you've to contact customer support, if they plan to give it back to you, you'll get it, otherwise can't say anything. Didn't see such glitch before.
When does pubg RP week 2 begin?
It could have been a glitch just for that match, there was a glitch with points earlier this week
@dreamy juniper That might be a glitch then, you can report it in game so developers can fix it ASAP.
Probably Thursday UTC @stark oriole
@night cloak thx, but do you know this problem? there is a solution?
Pubg is error
@dreamy juniper should have only been for that match, please tell us if it happens again
@stark oriole Week 2 RP gonna start at Saturday.
@elfin zodiac this incident often happens until now, i play fashion classics don't get total rating
See?
Ok, I'll put it in the reports, what server does this happen on ?
Why pubg m beta 11.0 giving error of internet connection
Ok, what phone are you using?
Redmi note 4
@compact bone the 11.0 beta isnt out
@elfin zodiac oppy F1 s
I got an update on beta version
Well there isnt one yet, we haven't got any news of a new one, and it wouldn't be here that quick, the 10.5 just ended
The beta is not open to the public yet.
Ok
I cant not playing pubg hahaha error?
That phone definitely needs an update
All server, not give a total rating
It's not device related.
I run the same device as you and I don't experience these issues.
Please report it ingame @dreamy juniper
I know, I'm just saying that device needs an update @night cloak, running lollipop
Did you get banned @dreamy juniper
A ban wouldnt do that @night cloak
None as of now.
Is beta coming out at all
You may suggest such ideas by contacting customer service in-game, @quick musk.
Beta has yet to be released to the public, @narrow ginkgo.
Ok thank you
Pubg error
What error, @dreamy juniper?
@elfin zodiac the beta 0.11.0 update can be downloaded ingame in the beta, idk your source, but it's out since hours!π
The beta has yet to be released to the public.
They won't.
@night cloak see? No total rating, bu iam a chikken dinner
Bad balance @dreamy juniper
@night cloak I'll check
Not good enough to get +points but not bad enough to get - points
@onyx cairn what?
The game does not have an update nor does it load, it is still on 10.5 @onyx cairn
I just checked
i haven't been unable to use ingame mic for the past 4hrs..And the game keeps updating every single time i restart
its annoying af...Help!
Why other people can olay solo fpp but i cant?
It said cannot find match
But my friend can enter a game.
And my rank keep decreasing from 19 to 50 at solo fpp. That mean other people can get into match
But i cant
π’
Is anyone else having problems with their guns not shooting? Or only shooting once instead of full auto
194 kb/s is some ancient technology
Re-install the game, @ruby brook.
Hello, @echo eagle!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@inland ingot s9 +
woah
People i play with also complain about this bug
DO you use claw or regular settings?
Recently started using claw
Yeah
How to create QQ account?
Go Google that @weary sedge
Ok thanks @night cloak
?
Yes ? @night cloak
Yep
Please try to keep your questions related to PUBG Mobile only here. We provide support only for the English global version of the game.
Is there any PUBG BETA discussion room?
@thorny zephyr it was being banned long back
??
Earlier it was allowed
Then they updated there terms of service and it resulted in thousands of Indians being banned
So after 30 days u get unbanned right
Hey
I have really high ping 986 I'm using Asus Zenfone Max Pro M1
On my previous device the ping was around 100 to 300
My Wifi has 5 mbps
Same here,, ping 698 after update π’
Any solution
Not for 30 days . It can cause ban for 10 years, @thorny zephyr.
@tidal warren i don't know if you remember me or not yesterday i told you about my issue i bought RP but something went wrong and I didn't get RP and my UC 0 , i did sent a message to CS but no one replied yet
I'm playing in Asia as well
Check pinned message, @jaunty kernel @livid kiln.
What pinned
@night cloak Where
Please read this channel's pinned messages for further information, @livid kiln:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
@jaunty kernelβ
Ah
Nothing related to my issue
Even the High speed Wi-Fi or 4g doesn't reduce the ping βΉ
Which servers u guys are playing on RN?
Asia
Which country
India
I read all and nothing helped xD
But my game is literally unplayable
Connect to the Indian server or Singapore server in that VPN
ACT Fibernet 
@dense hedge Where do you live in India bro
Just try as I say and it might work
I'm using BSNL WiFi
Bangalore
Connect to the Indian server or Singapore server in that VPN
VPN cause bans right?
@dense hedge Same bruh
@dense hedgeno it doesn't
@dense hedge Where in Bangalore
Don't worry and be happy :)
What are you going to do with the hacker issue inside the game and bug
It can cause ban. It is not recommended, @dense hedge.
@night cloak how can it cause ban, wanna explain?
Am Δ± be ban Δ°f I will use GFX tool
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Don't know but it can @rare scaffold.
And we won't optimize game right? @storm flume
Wow
@night cloak I don't see how using a VPN can cause ban even when all it will do is it will improve ping
Did you just replied to a bot @rare scaffold :0
Pubg dev's need to do some serious work on ping issues
Ehm, when did vpn improved ping
Instead of bringing new updates
Because with every update the game gets filled with bugs then they bring a patch and it does nothing about the ping issues
@haughty cypress It does improve ping for some, if their connection in local area is in very bad condition
I still remember when Vikendi arrived
System detects change in the network.which results in data has been changed message and if it continuously happens you can get banned, @rare scaffold.
@night cloak can I dm you?
Use any other Emu other than TGB=get banned, use gfx tool to optimize game to make it playable which developers won't do=get banned, do nothing=get banned
Hackers using cheats and hacks to ruin game=guy chilling at 2nd rank in leaderboard
Sure, @dense hedge.
Our pubg mobile community is always reporting the hackers but it is not advancing we always find the hacker in another match again
@dense hedge Bruh I've Dm'ed you
Now if you don't need any help you can move to #chat .
@night cloak but when you will change the net that means when u will use vpn when u are in the game that might make the game disconnect from its server
And how I am supposed to play in 300ping in Europe server when no one plays FPP in Asia
@livid kiln i like how your user name is from RE7, a pfp from naruto and words in a bracket which has nothing to do with either
And I hate snakes
I understand but as I said it is not recommended.
Our pubg mobile community is always reporting the hackers but it is not advancing we always find the hacker in another match again
While using VPN, it made my ping get lowered to 180ms and that's 120ms improvement
@lost trellis I understand u bro :/
Please avoid going off-topic. You can have unrelated conversations in #chat.
Hey, I always get abnormalities detected with your client and get kicked out of the game whenever I get a kill while snipping. And am not able to log back in for some amount of time. How do I contact support? No one seems to be answering me on the in game support.
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@turbid python β
It takes time to get answer from support .
Please take a look at #481198147478224896 6.2 to know how long does it takes before customer service replies.
Hello, @severe shard!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
Please follow the instructions by machete 2.0 and ask in #emulator-support .
How do I invite someone to the channel?
Permanent Invite Link: https://discord.gg/pubgm
Dear Tencent developers Congratulations. Your server is promoted from bad to worse. As constantly providing the amazing 968ms ping from last 1 hour. π π π π
This channel is not for feedbacks, @strange arch.
@night cloak so this for support right?
Yep.
Then help me with the ping issue.
What server are you using ?
Asia
It is caused due to large number of players playing at the same time causing server instability and increase in the ping. Can't help with that since it is server side issue.
^
@night cloak that's the point. Server issue.
It is a known issue, the devs are trying to fix it @strange arch
It might get fixed when new Middle Eastern servers will come out. Don't have any information of when it will be available.
@elfin zodiac honestly the current game isn't playable at all.
The most you can do right now is wait until there is less players (probably during the night) and then play
@elfin zodiac this is night time. Its 10 PM here.
Free time for most of the people.
@night cloak Exactly.
Optimization update will be coming soon. There are always optimization issues with new update as the update is unstable and new.
Ok
A glitch in sanhok map when my friends land on ruins in sanhok it will also killed by fall from high Location what a glitch fix this and a car driving issue it suddenly does not turn the car smoothly it takes many time
Hello, @true arrow!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
When is the optimazation update
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
Why Gyroscope doesn't work for me in PUBG Mobile?
Moto G5+
Hey you better do something about pubg in india they are planning for ban better be 18+
Thats one of the way india gets more popular
Pubg is a big community and this is the 2nd event happening now in india if they will ban pubg half of the indian stores will go in a loss
Indian government should Ban cigarettes and alcohol not pubg
This is support channel, if you donβt need support then go #pubg-mobile
@untold topaz Ik bcuz the government gets tax's from it
@exotic bluff u cannot be rude
Oxy r u from India
How can I be rude when Iβm only abiding by the rules?
That's not the way to talk 1st of wall
U suppose to say this is support channel please avoid these kind of talks or have a talk in general
Okay then, If you donβt require staff support then please move to #pubg-mobile or #chat
Sure thanks sir
Anyone had this problem
When you inter a game i very low chance all the server is lagging and all the player in the server had this
And the ping is 80ms and cant take any gun
This happined to me once and all people left the game
Idk what can be done buy a friend of mine is constantly teamkilling. It was funny at first and now he keeps doing it even when trying to play a serious match. I continue to forgive him bc we've played and been friends for a long time
But now he gained access to my friends account, he spent all her bp, spent all her uc (gifted stuff to himself), used all her room cards, deleted her entire friends list, changed her name to deeznuts and she has no name change card now so she cant do anything about it, etc.
I'm not even a sensitive person but hes taking things too far and honestly deserves a ban. What can be done
He had also used hacks once on another account. I'm not mad about that one bc he only did it once or twice last season but hes still just taking things too far
Report him repeatedly, he won't be able to play with teammates because it will constantly be under 60 @crimson jasper
We cant do anything about it from here
Well who can I contact
Just keep the reports up and you should be able to get him banned
Do u happen to know how many reports lead to a ban
Bc I've reported him for teamkilling more times than I can count
It will eventually be seen and he will be banned
if we play only 10 classic will they all count or we have to play all 15
india tourn
sorry
First 15 will be counted @night cloak
You won't qualify to next round
ok
They had given like 3-4 days so 15 won't be hard
Everybody report ΓPΕxJumbo
When is the Mk47 going to be added to training grounds
I know this may have already been asked but anybody know why theyβre is serious server lag today?
because your server sucks
stop complaining about lag and just problem solve by switching servers or try and get better service/internet
Hey have problems with fps drops on ipad 2018. Help plz @here
simple
Everybody is spamming problems about lag
And nobody can answer actual questions
Corsair , donβt talk unless youβve something creative to say. Iβm afraid you might burn through them few brain cells you have left
Stop being a little baby about it and just problem solve!
I think you should mind your own dang business
Before you speak
Hey have problems with fps drops on ipad 2018 for a last couple days. Help plz @here
Only if your dad knew what his sperm would produce , he might have wore a condom π
Stop spamming. @mild shadow
Nope
@mild shadow can I ask what what Male iPad you have and what iOS your running?
Make
Model, sorry
Its 2018 9,7β and the last ios update
I play on smooth + extreme FPS ... now especially in the grass area I have maybe 20-30 FPS
And idk whatβs going on
I used repair button
Ok , Iβll have to ask around , I doubt itβs just an Apple issue though. I noticed it myself though today
And nothing
It feels to me more like a stress test on the server . Iβve had some friends saying there having it aswell
I donβt think so itβs iOS problem
Reason I was asking about iPad is as I work for Apple , FYI
@mild shadow I have told a moderator
I just tried to open the game and it keeps saying that it has stopped..does anyone know what to do? it was working fine before
repair
@lapis charm suck my cobra Boi. Iβm not talking to u
Oke thx for help @fiery kettle
πͺπ»
well you just pinged me to say something TO ME
No problem bro π
@deft shore so.. u can't enter the game, can you?
nope i cant do anything
.. can u enter the game from other phone?
@deft shore from this information I can say, that this problem is very common. (Many people have this problem too)
but it was working fine before
Is there a reason why quick scope change doesnβt work on IPhone?
And u can redownload the game and try again.
@deft shore I know. I have the same problem too
so I cant do anything else except redownload?
And I work in Russia Discord server and we don't know how to fix it.
@deft shore i think so.
okay, thanks
@deft shore NP
Yeah give me a minute
What will that do @night cloak
Alright..just a pain in the butt setting my stuff back up, the button is on the screen just doesnβt show up in game
Anyone from support here? My ban was supposed to end 20 minutes ago but when i try to log in im still getting the same message, giving me the same time which my account was supposed to be unlocked.
@lime juniper Are you there?
Just try again later. Simple, is it not? We do not have any magic powers to help with that.
Yeah, thats why you're support. "Magic powers"
So this is supposed to be happening this year?
We are not. We are only managing this Discord server. That is all. We are not affiliated with the game staff in any way.
We do not have any confirmation, @visual surge.

Isn't this the official PUBGM discord channel?
Why is the game freezing so damn hard like i have a decent ping but the game is just crash
And why is there a channel called "pubgm support" if you guys aren't any help at all
π€
It is, @frozen prawn. But no developers here.
We have this channel to avoid that you use all other channels to cry about issues. If the community has answers, it will answer.
Fix Your Game Man Its So Fun To Play
Being One Of The Top Rated Game But Really Can't Dev Fix The Game
"Helper Manager" lmao
Its been months man they say next update fix the issues then the update aren't stable they say patch fix updates comes then again the updates has many bugs then before and goes on and on and on
I usually do not answer like this, @frozen prawn. But I am not in the mood for people who do not listen. It is quite simple, actually. An answer is an answer. There is nothing we can do. Hence, there is no need to continue discussing about it. You are only wasting your own and our time.
Thank you for understanding, and I am sorry that I sounded harsh.
Answer Me Please
^ The way you answered to me was the only reason i kept this going. But as you're not in a good mood I understand you. Its fine, take care, have a great evening.
Here is a god idea @frozen prawn donβt get banned
Here is a "god idea" @vast sequoia mind your own business.
Understand that we are not developers, @jovial wolf. Please consider contacting the customer service for further assistance. We would have loved to assist you, but we do not have the power to do so.
Man its official discord there no way that you cannot contact the developers thats embarassing mate
Lol
Figures, @frozen prawn. The way I usually reply brings the same results. People just continue. But then I learned something today by talking with you. It does not really matter how I respond. So I can just as well just try to be as kind and patient as I use to be.
Sorry again. Have a nice day.
Unfortunately not, @jovial wolf. That is something we need to accept.
Brodie everyone has bad days, its all fine. And I understand you too, you have to respond to people from 8 to 40 yo the whole day. Sorry for my manner too
I've been playing the game on a guest account on the same phone last 2 months its not about being able to play or not, I'm still playing. I just wanted to access my costumes and stuff from the other season as I've not spend a penny on the gues account, don't want to be any late on this RP aswell.
Try again in an hour or so. Or tomorrow at the most. Deal?
Sure
The game bugs are so frustrating
Don't Mod's Managing Here Have The Issues While Playing Like Seriously
@jovial wolf what bugs?
Game Is Freezing Like Crazy Man Even I Have Decent Ping
@jovial wolf repair your game ping has nothing to do with FPS drops repairing the game helps my game become nice and smooth
When There's An Enemy Ahead When I Shoot Them The Screen Freeze And The Bullets Of The Gun While I Spray Also Freezes Then The Enemy Even Has The Time To Look Around And Shot Me With Pistol Then When The Screen Freezing Dissapears Ofcourse There's A Message Better Luck Next Time
Ofcourse I Have Done The Repair Things In The Game
I use Redmi Note 4 Not The Best But Decent Device To Operate The Game Theres No Way That My Phone Is The One Having Problems All The Time
@jovial wolf why do you capitalize every letter of every word it makes it a lot harder to reader and if you have repaired uninstall and reinstall this clears the data and can make it a lot faster and smoother
Warning do not use repair button on an emulator you will be banned! I stopped playing for about a month came back just before the new season and the new season started so I bought the season pass and yesterday I noticed I was lagging a little more than normal so I logged out hit repair and when I logged back in I was banned till March 23rd Iβm beyond pissed off I did nothing wrong and paid 25 bucks to be banned for no reason
Hmm
Its frustrating dawg due to this issues i am struck and makes it too hard to improve my gameplay
@jovial wolf That happens to me toooo
You shut 1 bullet and the game freeze?
For like 1-2 sec?
@torn lotus have you also tried repairing and uninstalling an reinstalling
Yep.
That's sick man
I try everything.. but nothing helps..
@torn lotus device?
Even the mod managing here says they have no contacts to pubgm dev like seriously why does even this server exist
Lol ;_;
@jovial wolf @torn lotus what server do you guys play on?
Um so i made a pubg account with fb so it uses my fb profile photo but i wanna use a different photo but i cant change my facebook photo....what do i do?
Nithing @lament viper
@torn lotus itβs probably ur device
I try everything:)
Asia and EU
Is it possible to unlink from fb and use google account or sth
My phone runs every game ok..
@lament viper Just tap on your gameprofile you will see Edit Information and then click on change avatar option to change
Use logout from the basic settings then click on more you will find google login option there @lament viper
@torn lotus pubg is a very heavy load for ur phone compared to a game like c-ops
Yeah i know but isnt there another way...like if i connect another account can i use the picture from that account?
@opaque mist i don't play pubg
@jovial wolf people seem to be having problems with the asia servers
@lament viper no you can't
@torn lotus then why are you here?
I play Asphalt 9 modern combat versus
My device run those game like easily the game only lagging is pubgm
On ultra:)
@torn lotus your not constantly loading data on that game
Yea but i also do play EU after i have reached Ace Or Conq in a server then i play another
The problems still exist there
We are seeking help and support @supple wasp
Probably ur device unless itβs only NA that doesnβt lag
They need to work more on this game.. On optimization etc..
My friend have a phone with 3 GB ram and 2.4 Ghz.. He have the same problem:)
They never do they know we are falling they don't give damn about us
The things they are only adding is the coustumes in the shops everyday
Gaining money
@torn lotus my phones runs fine as long with all my friends
@jovial wolf people who optimize the game and make outfits are complete different
I will support this game with money every time.. I love it
I am stressed with these s*it i rather watch PewDiePie vids and enjoy bye peace out guys
@jovial wolf se ya
And also do subscribe to pewdiepie
@jovial wolf pweds army π
Any tips on how to improve matchmaking. Sometimes waiting for in excess of 10 minutes at peak play times with the expected wait times not being very accurate
Thats literally what i mean they add money making items but they wont add optimization to the game @opaque mist
@torn lotus bro fist incomming
@jovial wolf ππ
π
π
@jovial wolf with each and every update the game becomes more optimized
I know.. They work hard.. Because of that i support them with some money
More money = more optimization
yeah
And yea every update is unstable they have and execuse that new updates does have bugs it will be fixed on next update and oh boy what would you expect next update to fix it rather they have more bugs then before and the execuses still continues on and on and on and on
I will buy a s9 + just for pubg
I play pubg on steam.. But i like more this pubg
And i don't want to play on emulator..
Is named PUBGM.. So i wanna play it on mobile
@jovial wolf updates are stable , it's the low tier devices who face issues because they were never made for sure a game in the first
Hey i have an ipas2018 11inch and there is like always ping spike which happens i thought its my wifi issue but then when i play on mobile the ping is good so is this the ipad issue im facing or the server issue
How to completely remove the default voice ?
By using classic voice commands.
What do you mean Redmi Note 4 low standard device? @night cloak
Yup. Good for doing your day to day mobile tasks but trying to play pubgm is a real stretch
I changed my social networks profile picture but it wont update in game....i went to avatar section but social avatar still has the old picture on it
What do i do
Its not bro redmi note4 works sick on all games except pubgm which has bugs in its own game
Not all games are pubgm. Comparing one to another won't ever turley add up.
uhm, i run an ipad(2018) and since the new season im having problems:
im running smooth/extreme, but after 10-15minutes in game my ipad is so hot its almost painful to hold it (especially one corner of it), and my FPS drop to maybe 15-20. Scoped in with a 6x in grass, they drop to... 4-5fps. Have tried repair, but it didnt help. Game is close to unplayable now. Any suggestions?
Just reported this cheater, just killed behind a rock and o spectated him shooting through rock...he won the game.
I hope the devs start being tough on cheaters like they are on gfx people... As I is aid I reported him, bit he's diamond , so he made it this far without detection or punishment.
To be honest 1st time I see an Arab cheater.
@ocean lava a lot of premium hack players who don't get banned bro. this is really frustrating for us who play legally.
@sand wraith what's frustrating is as the game.makers claim they fight cheating and they ban thousands, yet what we experience in game is different, i encounter more cheaters now...this means their system is only good for detecting small meaningless stuff like gfx tools, but actual cheating scripts like aim bot and shooting through things are not detected .
What does the introduction of PUBG Lite mean for emulators?
Do eny of the devs even look at this channel?
Please avoid going off-topic. You can have unrelated conversations in #chat.
@ocean lava so true. I've also recorded a video by whom my whole team were down. uses ar with 4xx no recoil & shoots through rocks & walls
I have a question when I downloaded the BETA PUBG MOBILE I accepted everything went through the whole steps and then some Chinese letters popped up and every single time I tap it it closes any reason why
Or how to fix it
@high gazelle the beta isnβt available
@mental needle so does that mean it isnβt available yet or I canβt play it anymore till the update comes out
U canβt play anymore until the update comes out
Rip
I never downloaded it cause my friend told me I was gonna have a different version and not able to play with him and basically if I downloaded it would replace the PUBG I shouldnβt have listened to him
Whatβs the beta mobile?
It is an early version of a future version, @marsh ferry, used to test the game for bugs and technical issues before a final release.
Really?!?!
Does this include emulator??
Thatβs what I play
Are they gonna remove the mobile buttons
And make it more optimized for PC??
error 403
Usually not.
We do not have any information regarding that.
my dude u need more moderators for vc
Ugh
everybody is ear raping and wasting time
Why donβt they care about the emulator :(
Yeah?
yeah
I know
so what's the prob
There do not seem to be many in the voice channels at the moment, @hollow cliff.
Should you have any reports, please use #discord. A moderator will attend to your case as soon as possible.
lmao @lime juniper if i would report every player ear raped and just being annoying
there will be at list 40 people banned
Just inform a moderator and they will join the voice channel.
last time no moderators was on
only twitch mods
btw @lime juniper wanna join for a squad
I am afraid I am unable to play at the moment. Please ask such questions in #pubg-mobile instead.
@lime juniper is pwk system removed?
How is it fair that smooth graphic gives you better vision than the others?
No links @tardy verge
Is there any competitions I can join?
@chilly patrol Thereβs a Tournament channel on this server
Ok thanks
There is a spinning parachute bug again.
They need to fix it. They are making 40 mil + per month and they won't fix bugs that break the game? Are you kidding me?
Hello, @grim raven!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@grim raven agree
My game auto shut plz someone help
My account is getting logged in from Iraq and the Hacker have changed my flag . He is logging through google account which he attached after hacking my account through my facebook. I have recovered my facebook but he is still using my account through his google account
Have you friend clearing data and cache of the game, @dim hollow?
Please contact customer support from in game and tell your problem there so that they can revoke his access to your account, @hot skiff.
Let us know if it works, @dim hollow.
@night cloak i have done that but they are not being helpful. They are totally talking out of the topic.
It takes time till actual customer agent replies from the customer service.
It's been a month brother I am looking for some actual contact details of Pubg
Why do you allow people to post fake videos on 0.11.0
Apparently it's ur latest beta
Give me link to official pubgm please
Pubg PC has CANTED sights any clue on if they will come to mobile? being we already have the quick scope switch ability would it even be useful
1 tap 1 bullet glitch is still there.
It is not blurry,@old terrace.
Beta is not released globally yet so please wait for the official announcement in the server , @old frost.
We don't have any information about future updates, @proud oasis.
So the game actually like that? @night cloak
No i don't think so. Try changing your graphics.
@night cloak hello, may we talk in dmβs about something regarding my account?
Sure, @iron cobalt.
Already try to change the graph still the same
How do i fix it
I try to non standar screen
I already try notched,rounded corner but its still the same
I was in the middle of a match like minutes ago and this popped up idk if i just got hacked or something but i cant log in now
Could this be because I changed my flag?
What's up with ur servers matchmakin takin so long estimated waitin time 3 mins now its 6 i quit the game tried comin back it wont open stuck on loading screen where it says checkin for updates
Same @lament viper
Now estimated waitin time is 5 mins wtff
I would like to go back to the global server, by chance I entered the vietna server without wanting to, my change made my game very difficult .. I would like the fastest response possible ...
@neon patio May I ask a question
@open terrace once set to veitnam version cant go back to global
Hello i need help my royal pass missions not reset
See
Challange mission
π π
@cerulean hazel read the timer , still 45 hours more
Where i cant see
Above the opened box
Np π
Where can I report a problem with the gyroscope?
Why Moto G5+ having Gyroscope issue in PUBG Mobile?
mi pad 4 xiaomi The gyroscope does not work in pubg mobile, but in other games, yes.
β Check https://rythmbot.co/features#list for a list of commands
@high bay read #481198147478224896 5.2 point
mm?
@dreamy turtle don't send emojis , this is a support channel , you can talk in #chat or #pubg-mobile :)
You'll be muted if u keep on sending....
mi pad 4 xiaomi The gyroscope does not work in pubg mobile, but in other games, yes.
@kind drift
@high bay try repairing the game
I did it, also a friend of mine has the same problem.
When I upgraded 10.5 I gave it in repair in the same way and nothing
@high bay report in-game , read #481198147478224896 5.2 point to know how to report
Ok, tanks
Can anybody tell me how to get rolled up on the beta pubg?
When the server of 0.11 beta gonna up
Beta isn't officially live , so wait for it @lunar current
@livid flower yea , but the slots will be limited. Sometimes
Any ETA?
Nope
You'll be notified , if there's anything such as beta in #news or #community-news
You'll be notified as I said above
Got it, bro.
We are still experiencing the no response from server issues at night. Game runs fine during day time but at night things get worse. Have to restart the game every often because of no response. Not the problem with the WiFi because the whole squad experience the problem.
Can you pubg team, please optimize snapdragon 820 perfomance in pubg? My device has 4gb of RAM, Adreno 530 and it still drop the frames even on smooth graphics. I' ve stoped playing because of bad optimizatiom... Please fix it asap I love this game!!!
Will downloading fps booster get me banned?
The only iPhone user in our squad seems to have better optimisation. It does happen to him also but not frequently as in Android.
fix the server. fix high ping, lag
I just want to play this game without frame drops
Fix your phone and network π
My device runs asphalt9 and other recent games with no drops
By the way the lag in game seems to have reduced. Thanks for that. The game runs pretty well compared to the 10.0 update.
Games behave differently depend on chip set.
Some apps might run better on your device
@night cloak internet and the device is fine. SD845 with 100mbps connection.
@velvet vault try the 2nd pinned msg.
No response from server occur only in the evening when I play after 9PM. So it's definitely server overload. And it happens only on the main screen. Hard to get the game to start. No problem once we are in a match.
@kind drift please, tell the team to optmize snap820 performance, I love to play pubg, but with those frame drops it is impossible to have a nice gameplay...
@gilded elm can you tell me your device's name?
@night cloak le pro 3 elite, snap 820 adreno 530
My ping is stable. It never goes more than 80. Most time it runs around 20-60
fix the server
If u have any issues in game , first try repairing the game , and if it doesn't solve the problem report in-game through customer support / report button
@gilded elm ^
fix the server PLEASE
I' ve already tried everything
Spamming here fix the server won't fix it fast , it needs some work by the devs , please have patience
@gilded elm yea, definitely should buy a new phone, recommending redmi note 7, just saying tho.
@night cloak I'm thinking to buy a honor play
#chat for off topic please π
Fix PUBGM
@gilded elmgeneral chat
@night cloakwhat is ur issue
@gilded elm i got snapdragon 821 but i still get massive fps drops either u should wait for update or u should get a better phone
@gleaming abyss I was facing PING problem. But it's ok now on the same network. But, now screen freezing toooooo much during close range fighting
@night cloak that's server issue
Almost everyone is facing it
Just wait for a couple of days im sure devs are rolling out a patch soon
That will fix it
@night cloakwhat device are u using
@gleaming abyss they are rolling out patch since 2018π π π
@night cloaki know
Game usually gets laggy after updates
Servers are not used to them
Patch will fix this issue
Hlo guys
hi π€
Move to #chat for regular chatting
Will they fix the issue where when you reconnect the house that you were on before disappear?
Any update for zombie mode? π€
Whats gonna be the event for 25th January
Hi
need help
Help me
@grizzled lark can you help me with something?
What do you need help with?
I'm getting this everytime i open pubg or after a match endes. It's very frustrating. @night cloak
Please check out pinned message of the channel, @signal dome.
@night cloak no i have tried in both wifi and mobile data it's same everytime, In india every player is suffering from this.
@night cloakand after a game start my ping is normal like 80-100
Maybe because of load on the server . If many players try to play at the same time in that region it can cause server instability.
@night cloak they should add a new indian server
New Middle east servers are coming soon . So it will reduce the traffic on indian servers.
@night cloak do you when the middle eastern server will get online on the live version?
No idea.
It will take time @signal dome Bro as Gaming community is growing in INDIA ,It will definetly get own server ,but later
Gaming community will end soon,
make pubg 18+,
in india lot's of state are started to ban the game do something tencent
This channel is not for feedbacks, @worldly spindle.
The game is going to ban in colleges not in the country .
Fix for restarting in a house and coming back to see the house is invisible
It is known issue it will be fixed soon , @craggy hemlock.
@jade turret i can help
Go to settings , Then Graphics ,Swipe down and select screen type(Notch,Rounded,Edge )
It will fix it
The content creation program is not removed, @mortal patrol. It will be updated.
How may we be of assistance?
@lime juniper bro i need help
Oof I see a RoS admin here π
How may we be of assistance, @ashen oasis?
That game should be wiped from the surface of Earth, @craggy hemlock.
How to become a content creator
Please refer to FAQ 7.2 in #481198147478224896 for further information, @ashen oasis. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Thank you @lime juniper
Im facing lags today
π
Frame drops and stutters
I've got Snapdragon 636 with 6GB ram
Previously the game was running smoothly
Since morning im encountering this issue
What device are you using?
@cinder quarry β
@ashen oasis so which screen type?
Which device @jade turretbro
s8
Hmm Try Rounded
can we call it a bug if we do not win much?
about bt headphone.. what's with the delay
the mixing of pro players with non pro players can be a bug
Please avoid going off-topic. You can have unrelated conversations in #chat.
π
That is issue with headphones. Wired headphones works fine, @pliant belfry.
But will it ever get fixed?
@night cloak bro how to make unlimited rooms
With unlimited UC lol @ashen oasis

Yeah bro @signal dome
Please take a look at #481198147478224896 3.6, @ashen oasis.
tomorrow pubg mobile x re2 contents update?



@ashen oasis go and fight:)