#questions

1 messages Β· Page 327 of 1

night cloak
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Maybe someone is using your account from other location, @midnight dagger.

midnight dagger
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I checked everywhere even changed passwords + 2 factor authentication still

night cloak
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Can you still play even after getting that notification ?

midnight dagger
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yes

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my games loads back to the login screen and i have to login again

night cloak
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Then might be a bug. Please report it in game and contact in game customer service so that they can check if your account is being used from another location or not, @midnight dagger.

midnight dagger
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ok thanks

night cloak
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I have made some changes on my rank card it doesn't appears as it should be
Any help regarding it?

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Maybe it takes some time to refresh, @night cloak.

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@night cloak okay I will wait

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Team formation error when inviting from friendslist? Is this a known bug it has been happening sincr last season.

willow dune
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@night cloak it happens due to some server issues....try agin and it will work fine!

night cloak
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Yes, it is a bug, @night cloak.

storm flumeBOT
#

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

normal fulcrum
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@night cloak Does the error has any error code or details of failure?

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@night cloak Happens when connection is slower than required.

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@night cloak How do we contact customer support without logging in?

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@night cloak How do you make the bot reply?

opaque mist
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@night cloak use emulator support

cunning birch
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hey why cant i join a squad in indian series in pubgmobile website the pan is loading for few hours now

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Please can u guys help me out?

modern gale
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Hello @cunning birch, try use different browser.

cunning birch
#

Did every possible thing

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The pan is still loading

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Firefox, explorer, mobile everypossible browser but same result

normal fulcrum
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@cunning birch You're trying on mobile or Computer?

cunning birch
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both

normal fulcrum
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@cunning birch Let me check the website

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@cunning birch Yes it's stuck. Could be server overload

cunning birch
#

Ouk thanks for the help @normal fulcrum @modern gale

storm flumeBOT
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Hello, @night cloak!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

remote marten
#

We need optimization....not skin outfit πŸ˜‘πŸ˜‘πŸ˜‘ .....

deft void
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Emu player can’t find match

storm flumeBOT
#

Hello, @deft void!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

opaque mist
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@remote marten people who optimize the game are different then people who make skins and outfits

night cloak
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He killed me 3 stimes in 3 diff matches .

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I reported but mothing happened

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Nothing*

storm flumeBOT
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Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

foggy marten
#

Is anyone facing lag or is it only me after the update

storm flumeBOT
#

Please read this channel's pinned messages for further information, @foggy marten:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
foggy marten
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@night cloak nothing there

fluid briar
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hey there. still stuck on downloading resources screen

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deleted cache, storage then tried deleting

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no dice

glass badger
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Help neded

night cloak
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Reinstalling will help, @fluid briar.

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

night cloak
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Read the second pinned message, @foggy marten

glass badger
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As People of my country are getting banned am also Want to know what Things Are Allowed and not allowed In pubg?

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@night cloak

night cloak
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Read the ToS, @glass badger.

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It's in FAQ 7.3.

glass badger
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That's Only !

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I have Seen That Many time

fluid briar
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@night cloak I've tried. But that's the problem. I think I found the culprit. PUBG Mobile is installed on another account on thr same gadget, and somehow all the data went to that account. I got confused when I saw it saying pubg was 300mb. Now I know why.

night cloak
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So you found the solution now, @fluid briar?

fluid briar
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Yes. Thanks for helping

night cloak
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Oh . Okay!

glass badger
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@night cloak what are some common Reasons of account banned

night cloak
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Common reasons are using third party apps like Octopus which is keymaping app, Trying to log in to global version after logging in to Vietnamese version. Using unofficial emulators to play game, reported by many players ,Any interfair with game files ,using gfx tools ,using cheats and hacks etc, @glass badger.

trail swift
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Hello staff of Indian pubg oppo tournament.
Hi my brother can't able to sing up for tournament it's say email with username already exist but in email it don't shows any mail why please help me .
Thank you in advance .

night cloak
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This is not the staff of indian pubg mobile, @trail swift. Please go to #481199117381533716 and find pubg mobile india server and ask questions related to tournament there , @trail swift.

grim shuttle
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Why haven't they fixed the single fire glitch yet... Its been there for 3 updates

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I have reported it so many times

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Single fire glitch: ur weapon is on auto, but out of nowhere it decides to fire single shot at enemies

night cloak
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Please have some patience. It might get fixed in next update . It is already known to the devs , @grim shuttle.

grim shuttle
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Its been 3 updates already ... Thia should have been fixed in 0.9

night cloak
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Patch for bug fixes is not released yet.

orchid crystal
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I want to share my video

storm flumeBOT
#

Please refer to FAQ 7.2 in #481198147478224896 for further information, @orchid crystal. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
glass badger
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@night cloak what Vietnamese version?

night cloak
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It is for emulators , @glass badger.

glass badger
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@night cloak thankyou for help

night cloak
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You're welcome.

rigid pilot
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is it free to buy out-of-game ucs

night cloak
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erangle has some problems I enter the house at the very beginning it had both floors empty

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Also in vikendi after killing a player I took a scope from its crate and it vanished somehow, it was not in my level 3 bag

jaunty kernel
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The bag ate it

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Sorry to hear that

night cloak
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well that is frustrating I had a 3x I had picked up a 4x scope but it vanished somehow

lunar current
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When the Beta servers Gonna opened for 0.11 Update

night cloak
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No information available, @lunar current. Any information regarding to the beta will be posted soon in the server.

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will someone look into the issue?

ripe cypress
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Pubg useless support 8 days completed no response -_-

night cloak
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@tidal warren ?.

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Please report the bugs in game, @night cloak.

ripe cypress
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@night cloak no one response you

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On in-game support

night cloak
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What is the problem, @ripe cypress?

ripe cypress
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Potato graphic and laging after update

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0.10.0

night cloak
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@night cloak i didn't get a screenshot, I did report it

ripe cypress
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Some time I'm freezing ingame

night cloak
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So it might get fixed in future updates, @night cloak.

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What are the specs of your device, @ripe cypress?

ripe cypress
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64gb internal 4gb ram

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Free space 58gb

night cloak
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Processor?

ripe cypress
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Snap dragon 625

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When enemy's near me I'm freezing a lot. And controls not working

night cloak
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And what is the name of your phone, @ripe cypress?

ripe cypress
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Xiaomi mi A1

night cloak
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Well I also have same device and I diddnt faced any lag issue on it, @ripe cypress.

ripe cypress
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But I'm facing this issue

magic nest
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Plz fix photographic lags after opponent players comes near me

night cloak
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Then try to keep less apps running on your phone.

magic nest
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I m facing it too much

night cloak
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At background.

magic nest
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I only have pubg in my phone nothing else

ripe cypress
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I need to talk with developers but no response in-game support

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:/

night cloak
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You can do that from developers options. Go to developers option scroll down and set background process limit to no limit.

ripe cypress
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Already tryed

magic nest
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Already done that

ripe cypress
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Not my device issue

night cloak
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If you wish to contact customer service they receive lots of messages daily. So you will have to wait for some time probably from 1 day to 1 month. Take a look at #481198147478224896 6.2.

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For more information.

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Which device do you have, @magic nest? And what are the specs?

kind otter
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So about that survey they did about the lag in this game... Any news on when they're going to start resolving the issue? I haven't heard a word about it since...

night cloak
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They are investigating the issue. It will be solved soon, @kind otter.

kind otter
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Is there a timeframe? Been playing this game for almost a year and have been told to be patient, the fix is coming soon. Update after update after update and the game just gets worse and worse (lag wise). We need answers

remote marten
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@night cloak owh still investigating... Hard to say, but i can't push my rank if this lag issue still not solved yet, this lag issue so annoying .... Freeze everytime and make my device so hot

night cloak
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It might get fixed in next patch. Don't know exactly when, @remote marten.

placid dirge
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How t bargain?

kind otter
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It might get fixed in the next patch? You guys have literally been saying that for months. Do you guys get paid to be mods, or is it a voluntary thing?

rancid anvil
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someone help me i am trying to join squad in pubg mobile india series and a pan keeps appearing only

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i am not able to join squad😐

night cloak
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@placid dirge Go to my bargain and send it to your friends.

arctic trench
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@rancid anvil Bro. use a browser. In game site is always on load. PUBG mobile.in

rancid anvil
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@night cloak @arctic trench thanks guysπŸ™‚ i successfully joined

kind otter
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Still waiting on answers for my questions... I mean if you don't know, just say you don't know

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Not surprised honestly

night cloak
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They're still investigating, @kind otter.

kind otter
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In other words, you don't know. Got it

night cloak
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What's the matter with you?

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You came here to ask about something, I gave you an answer. If you don't wish to believe me, what's the point?

kind otter
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I'm just frustrated at the amount of time it's taking to fix these issues. We've been patient, now our patience is turning into frustration.

night cloak
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There is no point of frustrating. You have to wait for fix anyways.

kind otter
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Also, we never seem to get any real answers. Like what they're doing to fix it, timeframe for fix, etc. It's always "be patient, it's coming soon"

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It's frustrating when you love this game and just want it to run smoothly

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Not just for yourself, but for other players too

ivory fulcrum
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Someome from our clan regestered for pmsc india and has his phone.

placid dirge
ivory fulcrum
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So can we cancel our regestration

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??

night cloak
ivory fulcrum
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Alright

night cloak
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Feature, @placid dirge. It happens sometimes.

placid dirge
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So i got lucky?

night cloak
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Yes.

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@kind otter Hey, we're the discord team for helping players who are facing various problems in game, it's like a technical support. We're not Tencent employees. We're just volunteers who loves to help. Please use in game customer support for any reports or feedbacks or suggestions. Debating about it in here will not help you at all.

pale cosmos
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how can i see tier's reward of this season @night cloak

night cloak
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@night cloak How to see all the rewards?

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By reaching that tier.

jovial flower
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Why is pubg m beta 11.0 not opening

night cloak
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@pale cosmos on the bottom left of the screen, click season, then click on the preview icon.

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@night cloak Ty.

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Np

pale cosmos
night cloak
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@pale cosmos They decided not to show this season's preview.

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@pale cosmos it usually shows, not sure why it’s not showing atm. I just looked at it yesterday.

pale cosmos
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ok just tell me reward at all tiers

kind otter
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@night cloak Thank you for clarifying that you guys are just volunteers. It's a relief to know you guys aren't getting paid for this. Have a nice day

night cloak
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By clicking on preview option is season section, @night cloak.

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@kind otter Have a nice day to you too.

sharp hound
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When will hardcore mode come again

night cloak
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@night cloak You're late.

pale cosmos
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every thing is not for money @wispy matrix

night cloak
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I was finding this, @night cloak.

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Let me open the game and check it myself.

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Well previews are not showing for me, weird.

sharp hound
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Repair client

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It fixed mine

night cloak
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Repair your client to so that you will be able to see it, @pale cosmos.

sharp hound
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@night cloak Will hardcore mode come again?

night cloak
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Yes. But not sure when.

sharp hound
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Ok

pale cosmos
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@night cloak no i wont , after repair i will need to download the update again

night cloak
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Your choice. I gave you option 🀷.

sonic prairie
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What is team formation error.

strange arch
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Developers could you please fix the Asia servers. The current game is not playable at all.
I've tried everything form repairing the client and even clean reinstall too the still lags so much. Since I the vikendi update game constantly lags everytime.
And forget the gameplay lags, it lags even in lobby too.

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@night cloak yes Asia server has the Lowest ping according to the game. And the minimum I get is 100ms.
And I have 2mbps connection. So what is minimum speed does pubg mobile requires?

sharp hound
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@pale cosmos it's just a 3 mb patch file

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Not the whole update

strange arch
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@night cloak So please tell the recommended required speed.

warm forge
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My Internet spd is 200kbps still I manage to pley idk how Oo

pale cosmos
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if i have a mission of kill 20 enimies with m416 will i need to kill thme in clasiic mod @lime juniper

strange arch
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Bro @night cloak look again it was 2MB/S

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2mbps means 2048kb/s

lime juniper
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If nothing is specified, you can do it in any game mode except war mode, @pale cosmos.

pale cosmos
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lol i am doind it in war

strange arch
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@night cloak well yeah I meant kilobits.

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Cause communication data and internet data is usually measured in bits.

nocturne marsh
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Help me guys. My game is super laggy after 10.5 update.

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High ping

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What should I do?

wooden oasis
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@nocturne marsh throw u r mobile

nocturne marsh
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Only if u buy me one plus 6T

storm flumeBOT
#

Please read this channel's pinned messages for further information, @nocturne marsh:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
main brook
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@nocturne marsh what phone do you have?

nocturne marsh
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Redmi Note 5 Pro @main brook

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It was working fine until the new update

main brook
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Did you try repairing your client?

nocturne marsh
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Yes I did

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Twice

night cloak
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Please read the second pinned mesaage.

nocturne marsh
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Even reinstalled it

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@night cloak I did

night cloak
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There's your answer.

nocturne marsh
night cloak
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Happens when the program attempts to put more data in a buffer that it can hold.

torn relic
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@night cloak I was getting option to buy iron blood glory frame where else I already bought it in season 3 where i thought I might get silver fragments but didn't get any andwhen i tried to approach customer service they said the option is blocked. Is there anyway i can get somwthing back ??

main brook
#

@nocturne marsh what region are you in?

nocturne marsh
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@main brook Asia

tranquil atlas
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Wonder if the iteams listed in bargain will expire before we are able to use that feature. 😑

main brook
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Have you tried using a different connection? Use data instead of Wi-Fi or vice versa

tranquil atlas
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Does anyone know when the bargain feature will actually go live?

dreamy juniper
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Hallo

elfin zodiac
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@tranquil atlas it will go live in about 15 hours at the max

dreamy juniper
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No total rating why?

tranquil atlas
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@elfin zodiac thank you. Hopefully the backpack will not expire before then.

night cloak
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@torn relic If you're talking about the frame which can be purchased in clan shop, you can purchase it once but not twice. It might be a bug for which you were getting to purchase it again. However, frames cannot be converted into silver fragments.

elfin zodiac
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Could be a glitch @dreamy juniper

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@tranquil atlas it wont

tranquil atlas
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πŸ‘Œ

dreamy juniper
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@elfin zodiac server?

elfin zodiac
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What ?

torn relic
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@night cloak thank for a reply !! So my 5000 clan point had gone in waste am i going to get it back or just gonna sit and do clan training ??

night cloak
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@dreamy juniper Were you playing classic matches? Only classic match gives total rating.

dreamy juniper
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@night cloak yes i am playing classic matches, but if winner im not gives total rating

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Why?

night cloak
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@torn relic Unfortunately you've to contact customer support, if they plan to give it back to you, you'll get it, otherwise can't say anything. Didn't see such glitch before.

stark oriole
#

When does pubg RP week 2 begin?

elfin zodiac
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It could have been a glitch just for that match, there was a glitch with points earlier this week

night cloak
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@dreamy juniper That might be a glitch then, you can report it in game so developers can fix it ASAP.

elfin zodiac
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Probably Thursday UTC @stark oriole

dreamy juniper
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@night cloak thx, but do you know this problem? there is a solution?

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Pubg is error

elfin zodiac
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@dreamy juniper should have only been for that match, please tell us if it happens again

night cloak
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@stark oriole Week 2 RP gonna start at Saturday.

dreamy juniper
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@elfin zodiac this incident often happens until now, i play fashion classics don't get total rating

elfin zodiac
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Ok, I'll put it in the reports, what server does this happen on ?

dreamy juniper
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@elfin zodiac all server

compact bone
#

Why pubg m beta 11.0 giving error of internet connection

elfin zodiac
#

Ok, what phone are you using?

compact bone
#

Redmi note 4

elfin zodiac
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@compact bone the 11.0 beta isnt out

dreamy juniper
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@elfin zodiac oppy F1 s

compact bone
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I got an update on beta version

elfin zodiac
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Well there isnt one yet, we haven't got any news of a new one, and it wouldn't be here that quick, the 10.5 just ended

night cloak
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The beta is not open to the public yet.

compact bone
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Ok

dreamy juniper
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I cant not playing pubg hahaha error?

elfin zodiac
#

That phone definitely needs an update

dreamy juniper
night cloak
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It's not device related.

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I run the same device as you and I don't experience these issues.

elfin zodiac
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Please report it ingame @dreamy juniper

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I know, I'm just saying that device needs an update @night cloak, running lollipop

night cloak
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Did you get banned @dreamy juniper

elfin zodiac
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A ban wouldnt do that @night cloak

dreamy juniper
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Ya i can report

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Any solution?

night cloak
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None as of now.

quick musk
#

please tell game developers to do "block parachute invites" button

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i need that

narrow ginkgo
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Is beta coming out at all

night cloak
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You may suggest such ideas by contacting customer service in-game, @quick musk.

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Beta has yet to be released to the public, @narrow ginkgo.

narrow ginkgo
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Ok thank you

dreamy juniper
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Pubg error

night cloak
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What error, @dreamy juniper?

onyx cairn
#

@elfin zodiac the beta 0.11.0 update can be downloaded ingame in the beta, idk your source, but it's out since hours!πŸ˜…

night cloak
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The beta has yet to be released to the public.

onyx cairn
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They won't.

dreamy juniper
onyx cairn
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Bad balance @dreamy juniper

elfin zodiac
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@night cloak I'll check

onyx cairn
#

Not good enough to get +points but not bad enough to get - points

dreamy juniper
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@onyx cairn what?

elfin zodiac
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The game does not have an update nor does it load, it is still on 10.5 @onyx cairn

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I just checked

ruby brook
#

its annoying af...Help!

night cloak
#

Why other people can olay solo fpp but i cant?
It said cannot find match
But my friend can enter a game.
And my rank keep decreasing from 19 to 50 at solo fpp. That mean other people can get into match

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But i cant

vapid kernel
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😒

echo eagle
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Is anyone else having problems with their guns not shooting? Or only shooting once instead of full auto

inland ingot
#

Nah,

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What device are you using?

haughty cypress
#

194 kb/s is some ancient technology

night cloak
#

Re-install the game, @ruby brook.

storm flumeBOT
#

Hello, @echo eagle!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

echo eagle
#

@inland ingot s9 +

inland ingot
#

woah

echo eagle
#

People i play with also complain about this bug

inland ingot
#

DO you use claw or regular settings?

echo eagle
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Recently started using claw

inland ingot
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hmm

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Well that's weird

echo eagle
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Yeah

weary sedge
#

How to create QQ account?

night cloak
#

Go Google that @weary sedge

weary sedge
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Ok thanks @night cloak

night cloak
#

?

elfin zodiac
#

Yes ? @night cloak

night cloak
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Yep

storm flumeBOT
#

Please try to keep your questions related to PUBG Mobile only here. We provide support only for the English global version of the game.

trim bough
#

Is there any PUBG BETA discussion room?

thorny zephyr
#

Is using GFX TOOL get u banned for 30days

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Help man

hollow mountain
#

@thorny zephyr it was being banned long back

thorny zephyr
#

??

hollow mountain
#

Earlier it was allowed

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Then they updated there terms of service and it resulted in thousands of Indians being banned

thorny zephyr
#

So after 30 days u get unbanned right

night cloak
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No

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10 years

livid kiln
#

Hey

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I have really high ping 986 I'm using Asus Zenfone Max Pro M1

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On my previous device the ping was around 100 to 300

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My Wifi has 5 mbps

dense hedge
#

Same here,, ping 698 after update 😒

livid kiln
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Any solution

night cloak
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Not for 30 days . It can cause ban for 10 years, @thorny zephyr.

peak barn
#

@tidal warren i don't know if you remember me or not yesterday i told you about my issue i bought RP but something went wrong and I didn't get RP and my UC 0 , i did sent a message to CS but no one replied yet

jaunty kernel
#

Lol after update my ping in asia doubled from 180 to 400

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😭

livid kiln
#

I'm playing in Asia as well

night cloak
#

Check pinned message, @jaunty kernel @livid kiln.

jaunty kernel
#

What pinned

livid kiln
#

@night cloak Where

storm flumeBOT
#

Please read this channel's pinned messages for further information, @livid kiln:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
night cloak
#

@jaunty kernel↑

jaunty kernel
#

Ah

livid kiln
#

Nothing related to my issue

dense hedge
#

Even the High speed Wi-Fi or 4g doesn't reduce the ping ☹

rare scaffold
#

Which servers u guys are playing on RN?

dense hedge
#

Asia

rare scaffold
#

Which country

dense hedge
#

India

jaunty kernel
#

I read all and nothing helped xD

rare scaffold
#

You are not the only guy riding on that lag boat xD

#

Try using a VPN

livid kiln
#

But my game is literally unplayable

rare scaffold
#

Connect to the Indian server or Singapore server in that VPN

dense hedge
#

ACT Fibernet gg

livid kiln
#

@dense hedge Where do you live in India bro

rare scaffold
#

Just try as I say and it might work

livid kiln
#

I'm using BSNL WiFi

dense hedge
#

Bangalore

rare scaffold
#

Connect to the Indian server or Singapore server in that VPN

dense hedge
#

VPN cause bans right?

livid kiln
#

@dense hedge Same bruh

rare scaffold
#

@dense hedgeno it doesn't

livid kiln
#

@dense hedge Where in Bangalore

rare scaffold
#

Don't worry and be happy :)

lost trellis
#

What are you going to do with the hacker issue inside the game and bug

rare scaffold
#

@lost trellis tolerate it and report the guy who is doing that

#

And btw which bug?

night cloak
#

It can cause ban. It is not recommended, @dense hedge.

rare scaffold
#

@night cloak how can it cause ban, wanna explain?

subtle flame
#

Am Δ± be ban Δ°f I will use GFX tool

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

night cloak
#

Don't know but it can @rare scaffold.

rare scaffold
#

And we won't optimize game right? @storm flume

subtle flame
#

Wow

rare scaffold
#

@night cloak I don't see how using a VPN can cause ban even when all it will do is it will improve ping

haughty cypress
#

Did you just replied to a bot @rare scaffold :0

rare scaffold
#

@haughty cypress yeah I am so annoyed bro

#

Lemme explain why

livid kiln
#

Pubg dev's need to do some serious work on ping issues

haughty cypress
#

Ehm, when did vpn improved ping

livid kiln
#

Instead of bringing new updates

#

Because with every update the game gets filled with bugs then they bring a patch and it does nothing about the ping issues

worn forum
#

@haughty cypress It does improve ping for some, if their connection in local area is in very bad condition

livid kiln
#

I still remember when Vikendi arrived

night cloak
#

System detects change in the network.which results in data has been changed message and if it continuously happens you can get banned, @rare scaffold.

dense hedge
#

@night cloak can I dm you?

rare scaffold
#

Use any other Emu other than TGB=get banned, use gfx tool to optimize game to make it playable which developers won't do=get banned, do nothing=get banned
Hackers using cheats and hacks to ruin game=guy chilling at 2nd rank in leaderboard

night cloak
#

Sure, @dense hedge.

lost trellis
#

Our pubg mobile community is always reporting the hackers but it is not advancing we always find the hacker in another match again

livid kiln
#

@dense hedge Bruh I've Dm'ed you

night cloak
#

Now if you don't need any help you can move to #chat .

rare scaffold
#

@night cloak but when you will change the net that means when u will use vpn when u are in the game that might make the game disconnect from its server

#

And how I am supposed to play in 300ping in Europe server when no one plays FPP in Asia

haughty cypress
#

@livid kiln i like how your user name is from RE7, a pfp from naruto and words in a bracket which has nothing to do with either

rare scaffold
#

And I hate snakes

night cloak
#

I understand but as I said it is not recommended.

lost trellis
#

Our pubg mobile community is always reporting the hackers but it is not advancing we always find the hacker in another match again

rare scaffold
#

While using VPN, it made my ping get lowered to 180ms and that's 120ms improvement

#

@lost trellis I understand u bro :/

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

turbid python
#

Hey, I always get abnormalities detected with your client and get kicked out of the game whenever I get a kill while snipping. And am not able to log back in for some amount of time. How do I contact support? No one seems to be answering me on the in game support.

storm flumeBOT
#

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

night cloak
#

@turbid python ↑

#

It takes time to get answer from support .

#

Please take a look at #481198147478224896 6.2 to know how long does it takes before customer service replies.

severe shard
#

hey

#

anyone knows how to fix error code 1 in tencent gaming buddy?

storm flumeBOT
#

Hello, @severe shard!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

night cloak
open tangle
#

How do I invite someone to the channel?

storm flumeBOT
strange arch
#

Dear Tencent developers Congratulations. Your server is promoted from bad to worse. As constantly providing the amazing 968ms ping from last 1 hour. πŸ‘ πŸ‘ πŸŽ‰ 🎊

night cloak
#

This channel is not for feedbacks, @strange arch.

strange arch
#

@night cloak so this for support right?

night cloak
#

Yep.

strange arch
#

Then help me with the ping issue.

elfin zodiac
#

What server are you using ?

strange arch
#

Asia

night cloak
#

It is caused due to large number of players playing at the same time causing server instability and increase in the ping. Can't help with that since it is server side issue.

elfin zodiac
#

^

strange arch
#

@night cloak that's the point. Server issue.

elfin zodiac
#

It is a known issue, the devs are trying to fix it @strange arch

night cloak
#

It might get fixed when new Middle Eastern servers will come out. Don't have any information of when it will be available.

strange arch
#

@elfin zodiac honestly the current game isn't playable at all.

elfin zodiac
#

The most you can do right now is wait until there is less players (probably during the night) and then play

strange arch
#

@elfin zodiac this is night time. Its 10 PM here.

night cloak
#

Free time for most of the people.

strange arch
#

@night cloak Exactly.

night cloak
#

That's why there is high ping for you.

#

More players . High ping.

true arrow
#

I am facing Lag issues

#

After the update of season5 the game has become choppy

night cloak
#

Optimization update will be coming soon. There are always optimization issues with new update as the update is unstable and new.

true arrow
#

Ok

#

A glitch in sanhok map when my friends land on ruins in sanhok it will also killed by fall from high Location what a glitch fix this and a car driving issue it suddenly does not turn the car smoothly it takes many time

storm flumeBOT
#

Hello, @true arrow!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

jovial wolf
#

When is the optimazation update

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

tired goblet
#

Why Gyroscope doesn't work for me in PUBG Mobile?

broken sierra
#

Which mobile you have?

#

@tired goblet

tired goblet
#

Moto G5+

worldly spindle
#

Hey you better do something about pubg in india they are planning for ban better be 18+

untold topaz
#

Chances r very low that they will ban

#

They wont ban

livid kiln
#

Idk

#

Maybe

#

Hope not

untold topaz
#

Thats one of the way india gets more popular

#

Pubg is a big community and this is the 2nd event happening now in india if they will ban pubg half of the indian stores will go in a loss

livid kiln
#

Indian government should Ban cigarettes and alcohol not pubg

untold topaz
#

Not possible @livid kilnπŸ˜‹

#

Top 10 main income fr india is that

exotic bluff
#

This is support channel, if you don’t need support then go #pubg-mobile

livid kiln
#

@untold topaz Ik bcuz the government gets tax's from it

untold topaz
#

@exotic bluff u cannot be rude

livid kiln
#

Oxy r u from India

exotic bluff
#

How can I be rude when I’m only abiding by the rules?

untold topaz
#

That's not the way to talk 1st of wall

#

U suppose to say this is support channel please avoid these kind of talks or have a talk in general

exotic bluff
#

Okay then, If you don’t require staff support then please move to #pubg-mobile or #chat

untold topaz
#

Sure thanks sir

misty haven
chilly sluice
#

Anyone had this problem

When you inter a game i very low chance all the server is lagging and all the player in the server had this

And the ping is 80ms and cant take any gun

This happined to me once and all people left the game

crimson jasper
#

Idk what can be done buy a friend of mine is constantly teamkilling. It was funny at first and now he keeps doing it even when trying to play a serious match. I continue to forgive him bc we've played and been friends for a long time

But now he gained access to my friends account, he spent all her bp, spent all her uc (gifted stuff to himself), used all her room cards, deleted her entire friends list, changed her name to deeznuts and she has no name change card now so she cant do anything about it, etc.

#

I'm not even a sensitive person but hes taking things too far and honestly deserves a ban. What can be done

#

He had also used hacks once on another account. I'm not mad about that one bc he only did it once or twice last season but hes still just taking things too far

elfin zodiac
#

Report him repeatedly, he won't be able to play with teammates because it will constantly be under 60 @crimson jasper

crimson jasper
#

I have

#

He spam dies solos and gets his merit back in an hour

elfin zodiac
#

We cant do anything about it from here

crimson jasper
#

Well who can I contact

elfin zodiac
#

Just keep the reports up and you should be able to get him banned

crimson jasper
#

Do u happen to know how many reports lead to a ban

#

Bc I've reported him for teamkilling more times than I can count

elfin zodiac
#

It will eventually be seen and he will be banned

night cloak
#

if we play only 10 classic will they all count or we have to play all 15

#

india tourn

#

sorry

limber haven
#

First 15 will be counted @night cloak

night cloak
#

no what if we can only play 10

#

like our team member has to go

limber haven
#

You won't qualify to next round

night cloak
#

ok

limber haven
#

They had given like 3-4 days so 15 won't be hard

crimson jasper
#

Everybody report ØPŚxJumbo

lapis charm
#

When is the Mk47 going to be added to training grounds

fiery kettle
#

I know this may have already been asked but anybody know why they’re is serious server lag today?

lapis charm
#

because your server sucks

#

stop complaining about lag and just problem solve by switching servers or try and get better service/internet

mild shadow
#

Hey have problems with fps drops on ipad 2018. Help plz @here

lapis charm
#

simple

#

Everybody is spamming problems about lag

#

And nobody can answer actual questions

fiery kettle
#

Corsair , don’t talk unless you’ve something creative to say. I’m afraid you might burn through them few brain cells you have left

lapis charm
#

Stop being a little baby about it and just problem solve!

#

I think you should mind your own dang business

#

Before you speak

mild shadow
#

Hey have problems with fps drops on ipad 2018 for a last couple days. Help plz @here

fiery kettle
#

Only if your dad knew what his sperm would produce , he might have wore a condom πŸ˜‚

lapis charm
#

Stop spamming. @mild shadow

mild shadow
#

Nope

fiery kettle
#

@mild shadow can I ask what what Male iPad you have and what iOS your running?

#

Make

#

Model, sorry

mild shadow
#

Its 2018 9,7” and the last ios update

#

I play on smooth + extreme FPS ... now especially in the grass area I have maybe 20-30 FPS

#

And idk what’s going on

#

I used repair button

fiery kettle
#

Ok , I’ll have to ask around , I doubt it’s just an Apple issue though. I noticed it myself though today

mild shadow
#

And nothing

fiery kettle
#

It feels to me more like a stress test on the server . I’ve had some friends saying there having it aswell

mild shadow
#

I don’t think so it’s iOS problem

fiery kettle
#

Reason I was asking about iPad is as I work for Apple , FYI

mild shadow
#

But maybe

#

Ok

lapis charm
#

@mild shadow I have told a moderator

fiery kettle
#

It’s not

#

Ur right

deft shore
#

I just tried to open the game and it keeps saying that it has stopped..does anyone know what to do? it was working fine before

lapis charm
#

repair

deft shore
#

i cant

#

it doesnt even open

mild shadow
#

@lapis charm suck my cobra Boi. I’m not talking to u

#

Oke thx for help @fiery kettle

#

πŸ’ͺ🏻

lapis charm
#

well you just pinged me to say something TO ME

fiery kettle
#

No problem bro πŸ‘

atomic violet
#

@deft shore so.. u can't enter the game, can you?

deft shore
#

nope i cant do anything

atomic violet
#

.. can u enter the game from other phone?

deft shore
#

yes, but in my phone it keeps saying "PUBG has stopped."

#

how do i fix it

atomic violet
#

@deft shore from this information I can say, that this problem is very common. (Many people have this problem too)

deft shore
#

but it was working fine before

vast sequoia
#

Is there a reason why quick scope change doesn’t work on IPhone?

atomic violet
#

And u can redownload the game and try again.

#

@deft shore I know. I have the same problem too

deft shore
#

so I cant do anything else except redownload?

vast sequoia
#

Yeah

#

It worked in beta but not in the actual app

atomic violet
#

And I work in Russia Discord server and we don't know how to fix it.

#

@deft shore i think so.

deft shore
#

okay, thanks

atomic violet
#

@deft shore NP

vast sequoia
#

Yeah give me a minute

#

What will that do @night cloak

#

Alright..just a pain in the butt setting my stuff back up, the button is on the screen just doesn’t show up in game

frozen prawn
#

Anyone from support here? My ban was supposed to end 20 minutes ago but when i try to log in im still getting the same message, giving me the same time which my account was supposed to be unlocked.

#

@lime juniper Are you there?

lime juniper
#

Just try again later. Simple, is it not? We do not have any magic powers to help with that.

frozen prawn
#

Yeah, thats why you're support. "Magic powers"

visual surge
lime juniper
#

We are not. We are only managing this Discord server. That is all. We are not affiliated with the game staff in any way.

#

We do not have any confirmation, @visual surge.

visual surge
frozen prawn
#

Isn't this the official PUBGM discord channel?

jovial wolf
#

Why is the game freezing so damn hard like i have a decent ping but the game is just crash

frozen prawn
#

And why is there a channel called "pubgm support" if you guys aren't any help at all

#

πŸ€”

lime juniper
#

It is, @frozen prawn. But no developers here.

We have this channel to avoid that you use all other channels to cry about issues. If the community has answers, it will answer.

jovial wolf
#

Fix Your Game Man Its So Fun To Play
Being One Of The Top Rated Game But Really Can't Dev Fix The Game

frozen prawn
#

"Helper Manager" lmao

jovial wolf
#

Its been months man they say next update fix the issues then the update aren't stable they say patch fix updates comes then again the updates has many bugs then before and goes on and on and on

lime juniper
#

I usually do not answer like this, @frozen prawn. But I am not in the mood for people who do not listen. It is quite simple, actually. An answer is an answer. There is nothing we can do. Hence, there is no need to continue discussing about it. You are only wasting your own and our time.

Thank you for understanding, and I am sorry that I sounded harsh.

jovial wolf
#

Answer Me Please

frozen prawn
#

^ The way you answered to me was the only reason i kept this going. But as you're not in a good mood I understand you. Its fine, take care, have a great evening.

vast sequoia
#

Here is a god idea @frozen prawn don’t get banned

frozen prawn
#

Here is a "god idea" @vast sequoia mind your own business.

lime juniper
#

Understand that we are not developers, @jovial wolf. Please consider contacting the customer service for further assistance. We would have loved to assist you, but we do not have the power to do so.

jovial wolf
#

Man its official discord there no way that you cannot contact the developers thats embarassing mate

vast sequoia
#

Lol

lime juniper
#

Figures, @frozen prawn. The way I usually reply brings the same results. People just continue. But then I learned something today by talking with you. It does not really matter how I respond. So I can just as well just try to be as kind and patient as I use to be.

Sorry again. Have a nice day.

#

Unfortunately not, @jovial wolf. That is something we need to accept.

frozen prawn
#

Brodie everyone has bad days, its all fine. And I understand you too, you have to respond to people from 8 to 40 yo the whole day. Sorry for my manner too

#

I've been playing the game on a guest account on the same phone last 2 months its not about being able to play or not, I'm still playing. I just wanted to access my costumes and stuff from the other season as I've not spend a penny on the gues account, don't want to be any late on this RP aswell.

lime juniper
#

Try again in an hour or so. Or tomorrow at the most. Deal?

frozen prawn
#

Sure

jovial wolf
#

The game bugs are so frustrating

#

Don't Mod's Managing Here Have The Issues While Playing Like Seriously

opaque mist
#

@jovial wolf what bugs?

jovial wolf
#

Game Is Freezing Like Crazy Man Even I Have Decent Ping

opaque mist
#

@jovial wolf repair your game ping has nothing to do with FPS drops repairing the game helps my game become nice and smooth

jovial wolf
#

When There's An Enemy Ahead When I Shoot Them The Screen Freeze And The Bullets Of The Gun While I Spray Also Freezes Then The Enemy Even Has The Time To Look Around And Shot Me With Pistol Then When The Screen Freezing Dissapears Ofcourse There's A Message Better Luck Next Time

#

Ofcourse I Have Done The Repair Things In The Game

#

I use Redmi Note 4 Not The Best But Decent Device To Operate The Game Theres No Way That My Phone Is The One Having Problems All The Time

opaque mist
#

@jovial wolf why do you capitalize every letter of every word it makes it a lot harder to reader and if you have repaired uninstall and reinstall this clears the data and can make it a lot faster and smoother

jolly crane
#

Warning do not use repair button on an emulator you will be banned! I stopped playing for about a month came back just before the new season and the new season started so I bought the season pass and yesterday I noticed I was lagging a little more than normal so I logged out hit repair and when I logged back in I was banned till March 23rd I’m beyond pissed off I did nothing wrong and paid 25 bucks to be banned for no reason

jovial wolf
#

My bad sorry

#

But trust me i have tried that all

opaque mist
#

Hmm

jovial wolf
#

Its frustrating dawg due to this issues i am struck and makes it too hard to improve my gameplay

torn lotus
#

@jovial wolf That happens to me toooo

#

You shut 1 bullet and the game freeze?

#

For like 1-2 sec?

opaque mist
#

@torn lotus have you also tried repairing and uninstalling an reinstalling

torn lotus
#

Yep.

jovial wolf
#

That's sick man

torn lotus
#

I try everything.. but nothing helps..

opaque mist
#

@torn lotus device?

torn lotus
#

Lg x power 2, 2 GB ram 1.6 Ghz

#

I have 6 GB of free space to

sturdy ibex
#

SPAMSPAM

#

SPAMSPAM

opaque mist
#

Good try

#

PmaO

torn lotus
#

Im pretty sad..

#

I love the game.. I get every royal pass..

jovial wolf
#

Even the mod managing here says they have no contacts to pubgm dev like seriously why does even this server exist

torn lotus
#

Lol ;_;

opaque mist
#

@jovial wolf @torn lotus what server do you guys play on?

torn lotus
#

EU

#

I can play on NA to

lament viper
#

Um so i made a pubg account with fb so it uses my fb profile photo but i wanna use a different photo but i cant change my facebook photo....what do i do?

torn lotus
#

Nithing @lament viper

opaque mist
#

@torn lotus it’s probably ur device

torn lotus
#

I try everything:)

jovial wolf
#

Asia and EU

lament viper
#

Is it possible to unlink from fb and use google account or sth

torn lotus
#

My phone runs every game ok..

supple wasp
#

@lament viper Just tap on your gameprofile you will see Edit Information and then click on change avatar option to change

lament viper
#

Not that wanna use a differnet picture

#

That's not there

jovial wolf
#

Use logout from the basic settings then click on more you will find google login option there @lament viper

torn lotus
#

@lament viper friat you need to chanege the facebook photo

#

Frist*

opaque mist
#

@torn lotus pubg is a very heavy load for ur phone compared to a game like c-ops

lament viper
#

Yeah i know but isnt there another way...like if i connect another account can i use the picture from that account?

torn lotus
#

@opaque mist i don't play pubg

opaque mist
#

@jovial wolf people seem to be having problems with the asia servers

supple wasp
#

@lament viper no you can't

opaque mist
#

@torn lotus then why are you here?

torn lotus
#

I play Asphalt 9 modern combat versus

jovial wolf
#

My device run those game like easily the game only lagging is pubgm

torn lotus
#

On ultra:)

opaque mist
#

@torn lotus your not constantly loading data on that game

supple wasp
jovial wolf
#

Yea but i also do play EU after i have reached Ace Or Conq in a server then i play another

#

The problems still exist there

#

We are seeking help and support @supple wasp

opaque mist
#

Probably ur device unless it’s only NA that doesn’t lag

torn lotus
#

They need to work more on this game.. On optimization etc..

#

My friend have a phone with 3 GB ram and 2.4 Ghz.. He have the same problem:)

jovial wolf
#

They never do they know we are falling they don't give damn about us

#

The things they are only adding is the coustumes in the shops everyday

#

Gaining money

opaque mist
#

@torn lotus my phones runs fine as long with all my friends

#

@jovial wolf people who optimize the game and make outfits are complete different

torn lotus
#

I will support this game with money every time.. I love it

jovial wolf
#

I am stressed with these s*it i rather watch PewDiePie vids and enjoy bye peace out guys

torn lotus
#

@jovial wolf se ya

jovial wolf
#

And also do subscribe to pewdiepie

torn lotus
#

@jovial wolf pweds army 😎

polar robin
#

Any tips on how to improve matchmaking. Sometimes waiting for in excess of 10 minutes at peak play times with the expected wait times not being very accurate

jovial wolf
#

Thats literally what i mean they add money making items but they wont add optimization to the game @opaque mist

#

@torn lotus bro fist incomming

torn lotus
#

@jovial wolf πŸ™ŒπŸ‘ˆ

jovial wolf
#

πŸ‘Š

torn lotus
#

πŸ‘Š

opaque mist
#

@jovial wolf with each and every update the game becomes more optimized

torn lotus
#

I know.. They work hard.. Because of that i support them with some money

sage mica
#

:GWqlabsMingLUL:

#

ooh

#

SMH

torn lotus
#

More money = more optimization

sage mica
#

yeah

jovial wolf
#

And yea every update is unstable they have and execuse that new updates does have bugs it will be fixed on next update and oh boy what would you expect next update to fix it rather they have more bugs then before and the execuses still continues on and on and on and on

torn lotus
#

I will buy a s9 + just for pubg

#

I play pubg on steam.. But i like more this pubg

#

And i don't want to play on emulator..

#

Is named PUBGM.. So i wanna play it on mobile

night cloak
#

@jovial wolf updates are stable , it's the low tier devices who face issues because they were never made for sure a game in the first

untold topaz
#

Hey i have an ipas2018 11inch and there is like always ping spike which happens i thought its my wifi issue but then when i play on mobile the ping is good so is this the ipad issue im facing or the server issue

night cloak
#

Depends what server.

#

And when you play

mental needle
#

How to completely remove the default voice ?

night cloak
#

By using classic voice commands.

jovial wolf
#

What do you mean Redmi Note 4 low standard device? @night cloak

night cloak
#

Yup. Good for doing your day to day mobile tasks but trying to play pubgm is a real stretch

lament viper
#

I changed my social networks profile picture but it wont update in game....i went to avatar section but social avatar still has the old picture on it

#

What do i do

night cloak
#

Have to get it synced

#

Again

lament viper
#

How

#

Ive signed out and signed in

#

Still wont change

jovial wolf
#

Its not bro redmi note4 works sick on all games except pubgm which has bugs in its own game

night cloak
#

Not all games are pubgm. Comparing one to another won't ever turley add up.

hollow grove
#

where can I find pubgm emulator support on discord

#

?

pulsar nimbus
#

uhm, i run an ipad(2018) and since the new season im having problems:
im running smooth/extreme, but after 10-15minutes in game my ipad is so hot its almost painful to hold it (especially one corner of it), and my FPS drop to maybe 15-20. Scoped in with a 6x in grass, they drop to... 4-5fps. Have tried repair, but it didnt help. Game is close to unplayable now. Any suggestions?

ocean lava
#

Just reported this cheater, just killed behind a rock and o spectated him shooting through rock...he won the game.
I hope the devs start being tough on cheaters like they are on gfx people... As I is aid I reported him, bit he's diamond , so he made it this far without detection or punishment.

#

To be honest 1st time I see an Arab cheater.

sand wraith
#

@ocean lava a lot of premium hack players who don't get banned bro. this is really frustrating for us who play legally.

ocean lava
#

@sand wraith what's frustrating is as the game.makers claim they fight cheating and they ban thousands, yet what we experience in game is different, i encounter more cheaters now...this means their system is only good for detecting small meaningless stuff like gfx tools, but actual cheating scripts like aim bot and shooting through things are not detected .

lavish token
#

What does the introduction of PUBG Lite mean for emulators?

night cloak
#

@lavish token nothing

rose thicket
#

Do eny of the devs even look at this channel?

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

sand wraith
#

@ocean lava so true. I've also recorded a video by whom my whole team were down. uses ar with 4xx no recoil & shoots through rocks & walls

high gazelle
#

I have a question when I downloaded the BETA PUBG MOBILE I accepted everything went through the whole steps and then some Chinese letters popped up and every single time I tap it it closes any reason why

#

Or how to fix it

mental needle
#

@high gazelle the beta isn’t available

high gazelle
#

@mental needle so does that mean it isn’t available yet or I can’t play it anymore till the update comes out

mental needle
#

U can’t play anymore until the update comes out

high gazelle
#

Rip

#

I never downloaded it cause my friend told me I was gonna have a different version and not able to play with him and basically if I downloaded it would replace the PUBG I shouldn’t have listened to him

marsh ferry
#

What’s the beta mobile?

lime juniper
#

It is an early version of a future version, @marsh ferry, used to test the game for bugs and technical issues before a final release.

marsh ferry
#

Really?!?!

#

Does this include emulator??

#

That’s what I play

#

Are they gonna remove the mobile buttons

#

And make it more optimized for PC??

hollow cliff
#

error 403

lime juniper
#

Usually not.

We do not have any information regarding that.

hollow cliff
#

my dude u need more moderators for vc

marsh ferry
#

Ugh

hollow cliff
#

everybody is ear raping and wasting time

marsh ferry
#

Why don’t they care about the emulator :(

hollow cliff
#

u know that emulators plays only againts other emulators

#

right?

marsh ferry
#

Yeah?

hollow cliff
#

yeah

marsh ferry
#

I know

hollow cliff
#

so what's the prob

lime juniper
#

There do not seem to be many in the voice channels at the moment, @hollow cliff.

Should you have any reports, please use #discord. A moderator will attend to your case as soon as possible.

marsh ferry
#

I wish they would update the emulator

#

And make it more PC optimized

hollow cliff
#

lmao @lime juniper if i would report every player ear raped and just being annoying

#

there will be at list 40 people banned

marsh ferry
#

So yes

#

Make the emulator more optimized :

lime juniper
hollow cliff
#

not atm

#

but most of the times i'm in

lime juniper
#

Just inform a moderator and they will join the voice channel.

hollow cliff
#

last time no moderators was on

#

only twitch mods

#

btw @lime juniper wanna join for a squad

lime juniper
#

I am afraid I am unable to play at the moment. Please ask such questions in #pubg-mobile instead.

mortal patrol
#

@lime juniper is pwk system removed?

icy carbon
#

How is it fair that smooth graphic gives you better vision than the others?

elfin zodiac
#

No links @tardy verge

chilly patrol
#

Is there any competitions I can join?

icy carbon
#

@chilly patrol There’s a Tournament channel on this server

chilly patrol
#

Ok thanks

grim raven
#

There is a spinning parachute bug again.

#

They need to fix it. They are making 40 mil + per month and they won't fix bugs that break the game? Are you kidding me?

storm flumeBOT
#

Hello, @grim raven!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

weary cosmos
#

@grim raven agree

dim hollow
#

My game auto shut plz someone help

hot skiff
#

My account is getting logged in from Iraq and the Hacker have changed my flag . He is logging through google account which he attached after hacking my account through my facebook. I have recovered my facebook but he is still using my account through his google account

night cloak
#

Have you friend clearing data and cache of the game, @dim hollow?

dim hollow
#

K I will try

#

Till now I have not

night cloak
#

Please contact customer support from in game and tell your problem there so that they can revoke his access to your account, @hot skiff.

#

Let us know if it works, @dim hollow.

hot skiff
#

@night cloak i have done that but they are not being helpful. They are totally talking out of the topic.

night cloak
#

It takes time till actual customer agent replies from the customer service.

hot skiff
#

It's been a month brother I am looking for some actual contact details of Pubg

old terrace
#

Its just me or the game blurry?

old frost
#

Why do you allow people to post fake videos on 0.11.0

#

Apparently it's ur latest beta

#

Give me link to official pubgm please

proud oasis
#

Pubg PC has CANTED sights any clue on if they will come to mobile? being we already have the quick scope switch ability would it even be useful

cosmic gazelle
#

1 tap 1 bullet glitch is still there.

night cloak
#

It is not blurry,@old terrace.

#

Beta is not released globally yet so please wait for the official announcement in the server , @old frost.

#

We don't have any information about future updates, @proud oasis.

old terrace
#

So the game actually like that? @night cloak

night cloak
#

No i don't think so. Try changing your graphics.

iron cobalt
#

@night cloak hello, may we talk in dm’s about something regarding my account?

night cloak
#

Sure, @iron cobalt.

old terrace
#

Already try to change the graph still the same

night cloak
#

I need help

#

I have an error code

old terrace
#

How do i fix it

#

I try to non standar screen

#

I already try notched,rounded corner but its still the same

kindred ginkgo
night cloak
#

Could this be because I changed my flag?

light holly
#

ΠšΡ‚ΠΎ русский

#

Π“Π΄Π΅ Π½Π°ΠΉΡ‚ΠΈ русский Ρ‡Π°Ρ‚

lament viper
#

What's up with ur servers matchmakin takin so long estimated waitin time 3 mins now its 6 i quit the game tried comin back it wont open stuck on loading screen where it says checkin for updates

night cloak
#

Same @lament viper

lament viper
#

Now estimated waitin time is 5 mins wtff

open terrace
#

I would like to go back to the global server, by chance I entered the vietna server without wanting to, my change made my game very difficult .. I would like the fastest response possible ...

night cloak
#

@neon patio May I ask a question

willow dune
#

@open terrace once set to veitnam version cant go back to global

cerulean hazel
#

Hello i need help my royal pass missions not reset

#

See

#

Challange mission

#

😟 😟

kind drift
#

@cerulean hazel read the timer , still 45 hours more

cerulean hazel
#

Where i cant see

kind drift
#

Above the opened box

cerulean hazel
#

Ok

#

Thnx budddy

kind drift
#

Np πŸ™‚

high bay
#

Where can I report a problem with the gyroscope?

tired goblet
#

Why Moto G5+ having Gyroscope issue in PUBG Mobile?

dreamy turtle
#

Lgk9 no gyroscope😟 😟

high bay
#

mi pad 4 xiaomi The gyroscope does not work in pubg mobile, but in other games, yes.

dreamy turtle
high bay
#

help?

#

!help

royal glenBOT
kind drift
high bay
#

mm?

kind drift
#

@dreamy turtle don't send emojis , this is a support channel , you can talk in #chat or #pubg-mobile :)
You'll be muted if u keep on sending....

high bay
#

mi pad 4 xiaomi The gyroscope does not work in pubg mobile, but in other games, yes.

#

@kind drift

kind drift
#

@high bay try repairing the game

high bay
#

I did it, also a friend of mine has the same problem.

#

When I upgraded 10.5 I gave it in repair in the same way and nothing

kind drift
high bay
#

Ok, tanks

livid flower
#

Can anybody tell me how to get rolled up on the beta pubg?

kind drift
#

Np :)

#

@livid flower you can donwload it and login when it is released

lunar current
#

When the server of 0.11 beta gonna up

livid flower
#

Okay...

#

Just like the normal one?

kind drift
#

Beta isn't officially live , so wait for it @lunar current

#

@livid flower yea , but the slots will be limited. Sometimes

livid flower
#

Any ETA?

kind drift
#

Nope

livid flower
#

Okay..

#

Thanks bud.

kind drift
livid flower
#

:)

#

Btw where can I get the news for rolling up in the beta?

#

Okay

kind drift
#

You'll be notified as I said above

livid flower
#

Got it, bro.

round socket
#

Hello

#

No voice sound on Bluetooth earphone hellpppp

velvet vault
#

We are still experiencing the no response from server issues at night. Game runs fine during day time but at night things get worse. Have to restart the game every often because of no response. Not the problem with the WiFi because the whole squad experience the problem.

gilded elm
#

Can you pubg team, please optimize snapdragon 820 perfomance in pubg? My device has 4gb of RAM, Adreno 530 and it still drop the frames even on smooth graphics. I' ve stoped playing because of bad optimizatiom... Please fix it asap I love this game!!!

patent echo
#

Will downloading fps booster get me banned?

velvet vault
#

The only iPhone user in our squad seems to have better optimisation. It does happen to him also but not frequently as in Android.

weary cosmos
#

fix the server. fix high ping, lag

gilded elm
#

I just want to play this game without frame drops

night cloak
#

Fix your phone and network 😐

gilded elm
#

My device runs asphalt9 and other recent games with no drops

velvet vault
#

By the way the lag in game seems to have reduced. Thanks for that. The game runs pretty well compared to the 10.0 update.

gilded elm
#

Only in pubg it sucks

#

Devices with lower specs runs the game better than mine...

night cloak
#

Games behave differently depend on chip set.

#

Some apps might run better on your device

gilded elm
#

Snap 820 is not optmized

#

In pubg

velvet vault
#

@night cloak internet and the device is fine. SD845 with 100mbps connection.

night cloak
#

@velvet vault try the 2nd pinned msg.

velvet vault
#

No response from server occur only in the evening when I play after 9PM. So it's definitely server overload. And it happens only on the main screen. Hard to get the game to start. No problem once we are in a match.

gilded elm
#

@kind drift please, tell the team to optmize snap820 performance, I love to play pubg, but with those frame drops it is impossible to have a nice gameplay...

night cloak
#

@gilded elm can you tell me your device's name?

gilded elm
#

@night cloak le pro 3 elite, snap 820 adreno 530

velvet vault
#

My ping is stable. It never goes more than 80. Most time it runs around 20-60

weary cosmos
#

fix the server

kind drift
#

If u have any issues in game , first try repairing the game , and if it doesn't solve the problem report in-game through customer support / report button

#

@gilded elm ^

weary cosmos
#

fix the server PLEASE

gilded elm
#

I' ve already tried everything

kind drift
#

Spamming here fix the server won't fix it fast , it needs some work by the devs , please have patience

night cloak
#

@gilded elm yea, definitely should buy a new phone, recommending redmi note 7, just saying tho.

gilded elm
#

@night cloak I'm thinking to buy a honor play

kind drift
#

#chat for off topic please πŸ™‚

night cloak
#

Fix PUBGM

gleaming abyss
#

@gilded elmgeneral chat

#

@night cloakwhat is ur issue

#

@gilded elm i got snapdragon 821 but i still get massive fps drops either u should wait for update or u should get a better phone

night cloak
#

@gleaming abyss I was facing PING problem. But it's ok now on the same network. But, now screen freezing toooooo much during close range fighting

gleaming abyss
#

@night cloak that's server issue

#

Almost everyone is facing it

#

Just wait for a couple of days im sure devs are rolling out a patch soon

#

That will fix it

#

@night cloakwhat device are u using

night cloak
#

@gleaming abyss they are rolling out patch since 2018πŸ˜‚ πŸ˜‚ πŸ˜‚

gleaming abyss
#

@night cloaki know

#

Game usually gets laggy after updates

#

Servers are not used to them

#

Patch will fix this issue

prisma quail
#

Hlo guys

weary cosmos
#

hi πŸ€‘

night cloak
#

Move to #chat for regular chatting

oblique plover
#

Will they fix the issue where when you reconnect the house that you were on before disappear?

opal moss
#

Any update for zombie mode? πŸ€”
Whats gonna be the event for 25th January

edgy locust
#

Hi

jade turret
#

Anyone knows how to fix the edge screen on Samsung S8

night cloak
#

need help

signal dome
#

Help me

oblique plover
#

@grizzled lark can you help me with something?

night cloak
#

What do you need help with?

signal dome
night cloak
#

Please check out pinned message of the channel, @signal dome.

signal dome
#

@night cloak no i have tried in both wifi and mobile data it's same everytime, In india every player is suffering from this.

#

@night cloakand after a game start my ping is normal like 80-100

night cloak
#

Maybe because of load on the server . If many players try to play at the same time in that region it can cause server instability.

signal dome
#

@night cloak they should add a new indian server

night cloak
#

New Middle east servers are coming soon . So it will reduce the traffic on indian servers.

signal dome
#

@night cloak do you when the middle eastern server will get online on the live version?

night cloak
#

No idea.

ashen oasis
#

It will take time @signal dome Bro as Gaming community is growing in INDIA ,It will definetly get own server ,but later

worldly spindle
#

Gaming community will end soon,
make pubg 18+,
in india lot's of state are started to ban the game do something tencent

night cloak
#

This channel is not for feedbacks, @worldly spindle.

#

The game is going to ban in colleges not in the country .

craggy hemlock
#

Fix for restarting in a house and coming back to see the house is invisible

ashen oasis
#

@night cloak is correct

#

It will be done soon @craggy hemlock

night cloak
#

It is known issue it will be fixed soon , @craggy hemlock.

ashen oasis
#

@jade turret i can help
Go to settings , Then Graphics ,Swipe down and select screen type(Notch,Rounded,Edge )

#

It will fix it

lime juniper
#

The content creation program is not removed, @mortal patrol. It will be updated.

ashen oasis
#

@lime juniper bro i need help

#

Small

lime juniper
#

How may we be of assistance?

ashen oasis
#

@lime juniper bro i need help

craggy hemlock
#

Oof I see a RoS admin here 🌚

lime juniper
#

How may we be of assistance, @ashen oasis?

#

That game should be wiped from the surface of Earth, @craggy hemlock.

ashen oasis
#

How to become a content creator

storm flumeBOT
#

Please refer to FAQ 7.2 in #481198147478224896 for further information, @ashen oasis. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

ashen oasis
#

Thank you @lime juniper

cinder quarry
#

Im facing lags today

ashen oasis
#

πŸ‘“

cinder quarry
#

Frame drops and stutters

#

I've got Snapdragon 636 with 6GB ram

#

Previously the game was running smoothly

#

Since morning im encountering this issue

lime juniper
#

What device are you using?

night cloak
#

@cinder quarry ↑

jade turret
#

@ashen oasis so which screen type?

ashen oasis
#

Which device @jade turretbro

jade turret
#

s8

ashen oasis
#

Hmm Try Rounded

night cloak
#

can we call it a bug if we do not win much?

ashen oasis
#

Definetly @night cloak

#

Its all Devlopers Fault lol @night cloak

night cloak
#

yeah

#

How can winning and losing will be developers fault?

pliant belfry
#

about bt headphone.. what's with the delay

ashen oasis
#

I was joking @night cloak

night cloak
#

the mixing of pro players with non pro players can be a bug

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

ashen oasis
#

Ok

#

Sorry

night cloak
#

oks

#

πŸ‘

ashen oasis
#

πŸ˜€

night cloak
#

That is issue with headphones. Wired headphones works fine, @pliant belfry.

craggy hemlock
#

But will it ever get fixed?

pliant belfry
#

yeah i know

#

I'm asking about BT headphone

ashen oasis
#

@night cloak bro dead gaming is advertising

#

In #chat

#

Spam

night cloak
#

Not sure if it will fix or not.

#

Please report the user in #discord , @ashen oasis.

ashen oasis
#

@night cloak bro how to make unlimited rooms

torn lotus
#

With unlimited UC lol @ashen oasis

ashen oasis
#

:GWsetmyxPeepoSad:

torn lotus
#

m416 556mm 556mm 6x @ashen oasis go and fight:)

#

UuπŸ‘€

signal dome
#

@ashen oasis Can't Wait

torn lotus
ashen oasis
#

Yeah bro @signal dome

night cloak
weary cosmos
#

tomorrow pubg mobile x re2 contents update?

ashen oasis
#

@night cloak how can carryminati make unlimited rooms

#

πŸ€”

night cloak
#

Look at the suggested FAQ.

#

To know about how custom rooms work.

gleaming abyss
#

@ashen oasis i dont know exact detail but he probably buys them or he gets sponsored by the devs

#

@weary cosmosit is supposed to start tomorrow but there is no official word yet

night cloak
#

And content creators don't let us know how do they manage to get room cards.So ask them, @ashen oasis.