#questions
1 messages · Page 325 of 1
@bold sleet maybe reinstall would fix that
Maybe. But I'd figure a soft reset of the phone and repairing the game would fix it.
Funny thing is, it only occurred in classic matches. Didn't crash once in 2 War matches, but it'll crash 2-3 times per classic match.
team fformation error pls explain?
same version
i have a phone, my friend uses tencent gaming buddy
I was playing squads with my friends and it was the last circle we couldn't see the enemy anywhere and died from the zone
@onyx briar ya I was facing the same
Happened twice with me
You must do something against people who change their countries to ranked in the regional ranking, for example in the french ranking there is only ten french players per category. There is a cheater in the french ranking : 65 squad win in 4 hour and he wasn’t ban
@mental needle well they just have to find a way to inprove the system
because they are automaticly banned when it detects
normally it isnt manually banned
@mental needle 65 wins in 4 hours? May I know his ign or character ID?
Hi!
Everytime I repair my game client my control layout for quick scope switch will be missing. I have to reset it to default and re organise my button again just to have the quick scope switch!! Anyone having this problem??
@sly bloom Yes it's a bug right now, please report in game. The more it gets reported the more quickly developers will fix it.
Okay will do @night cloak
@night cloak he’s only silver : 5226367150
Please help game become too much lag lag ......and blur effect 😖 😖 😖
It's probably your device, @pseudo lintel.
Hmm
Are you playing on the lowest graphic settings possible?
Alter your graphical settings.
Smooth aur medium
Could you provide a screenshot?
Ok sir
Has the dev fixed the ping problem??
They are still investigating, @placid dirge.
ping problems or fps? @pseudo lintel
Make sense
That's either your internet connection or lag caused by server instability, @pseudo lintel.
fps lag then
After new update game start laging
Hey, why does the vikendi lags on Balanced but not on other maps?
Lags in all map
Everytime i face a snow the frame rate drops
more assets to load @placid dirge
@haughty cypress is snow really that heavy to load?
@night cloak sir it is safe to use gxf tool
No, @pseudo lintel.
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
@night cloak😣 😣
What device are you using, @pseudo lintel?
im not a techie, but i view it as moving many small player models over your screen constantly @placid dirge
@night cloak how can I solve blury problem
Get a new device, I suppose.
@pseudo lintel do you have a screenshot of what the blur looks like?
Or, you can enable force gpu rendering.
@pseudo lintel I have 439 with the same Ram and GPU and doesn't lag or any blurry problem
is the ok as in, yes or no? 😐
@night cloakhow can I enable force gpu
sir, do you have any idea how to screenshot on your device? @pseudo lintel
even tho it might not help with the problem, may i see it? :0
@haughty cypress 3 fingers swipe down my phone take screenshots
screenshot the blurry screen and send it here
Ok
i just got a bug that doesnt allow me to use meds
use grenades
or any consumables
i tried using with backpack to use it
but it just doesnt allow me
i cant even switch weapons i am stuck with m4 only
ohhh that bug
sorry to say, but that bug cant be fixed on our own, only through patches
tho at least its quite rare
im not sure what causes team formation error, but restarting the game seems to fix it
ok
Hello , Does anyone know when the update is coming?
Mk47 Mutant doesn't spawn on Vikendi?
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
@night cloak ^
@night cloak the update came in less than a week ago.....
Does using Xiaomi redmi Game booster setting causes any sort of ban Or issues related to any??
Please answer, any mods/admins.
im pretty sure it doesnt
It doesn't modify any game files, @rough horizon
Ok.
But i read somewhere people claiming it does detect it as third party app. 🤔
It just clears cache and boosts the phone.
cool
why do i have better ping in a foreign server than NA
Can anyone tell what server will pubg pc lite will work on?? As in pc servers or mobile servers or a totally different one?????
Help plz ;-;
@night cloak It is showing you've downloaded the game from sources other than Play Store. Please uninstall this and install the game from Play Store. You'll be unbanned after 2 months, meanwhile play with Guest or other social media profiles.
okay
@solid minnow There's no official information regarding that version.
btw i've downloaded it from play store
@night cloak We dont know that, you might wanna tap on "File claim" if you think you're being mistaken.
okay
@narrow geode Because of your ISP. Sometime it happens.
what’s that
@modern gale im having problems with ping, i have 100-200 ping when my wifi is fine and it’s only on NA servers
Hello, @river comet!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Hello @narrow geode, it's known and developers are working on improving.
@narrow geode alright thanks
Is it just me or is there too much tapping on daily buttons in my shooting game
I sometimes feel like it's a tapping buttons simulator with occasionally really fun shootouts
Contact customer service for issues related to bans, @faint ivy.
not pubg ban i mean server ban
You broke the rules, then.
Sorry
Please try to keep your questions related to PUBG Mobile only here. We provide support only for the English global version of the game.
@faint ivy ☝
i really want yeti backpack. so i spent $100 for crates opening to get that thing. but i didn’t get it. i only got pan and some skins. Those are not my favourites. i’m so disappointed pubgm...my moneys gone.
dude i was in a match and the was glitching a lot
wasn't able to change my gun
dies
#questions is there a dedicated team here that could help me regarding on Hacked Account
@neon patio
Hey @atomic egret, you must’ve already linked your Facebook account to another progressed pubgm account.
already and what happens is that the public always force close, this has happened 1 month :( @obtuse agate
@atomic egret if you re-install the game it may work.
@atomic egret In that case, there is no other way you can do it.
hmmmbut not as banned as there is information about the time :(
@obtuse agate there are options, I had the same issue yesterday and we've worked on a solution.
Are you in need of emotional support for your sad nugget dinner achievement? @shut prawn
@haughty cypress rude..
😂
But its the #questions channel :0
🔥
No
Thank you @obtuse agate
@willow finch Alright Thanks :)
So I purchased UC about 24 hours ago, bank was deducted 3 times and still no UC. I've sent via in-game customer support and no reply. 5 mins ago I opened up my inquiry and they actually closed it without any response ? Like literally deleted what I sent. I sent another ticket just now. Any work around this ? Should I just refund via bank or something ?
Hey does pubg have any plans to bring back hardcore mode?
We can't do anything about that, @opal trout. Lost items will not be recovered.
There's no such plans yet, @placid dirge.
But it will come back.
@night cloak why did they remove it?
It was a limited-time mode, @placid dirge.
@here i registered my squad for pubgm india series today morning but i got no response or confermation from pubgm community i need urgent help. In game qualifiers are already in progress.
Go to this website: http://www.pubgmobile.in/, and use the "Message Us" feature at the bottom. @dapper quiver
Okay
We are not the ones taking care of this event, hence cannot help you.
Yes, it is bannable. @placid dirge
Octopus is a 3rd party app, the usage of such apps is against the terms of service as well as the End User License Agreement.
How to solve this no response from the server issue
Change internet connections, @meager egret
Check out pinned messages. @meager egret
Umm already tried that stuff but results r same @night cloak
Please read this channel's pinned messages for further information, @meager egret:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Such error only comes up when there is an issue with your connection, or when it's been interrupted. Hence it's better to try and either switch up the connection or restart your WiFi router.
Aight thx
Hello, @frigid mural!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
There were no reports on "nerfing" weapons. @summer hinge
As far as we're concerned, none of them were adjusted.
Must have been ping issue then.
If the ping is high, you might have fired couple of rounds, but in reality it might not have reached hm
The AKM has not been adjusted.
Have you turned it on within the settings? @glossy kiln
Also, have you used Google Play Store to obtain the game.
developers i have a problem with games how to fix
Hey
How can we be of assistance, @night cloak?
Info abuot
Lucky airdrop
Those stuffs are for permanent or time based ?
It depends on the offers you get.
wait i will translate now
You need to make sure that downloading over cellular connections is allowed within the settings. @glossy kiln
The offers are limited, however, the items that you purchase may be time-limited or permanent, @night cloak.
What?
Please, repair the client. That is simply a visual bug. @supple crag
But it doesn't say that its permanent or time based..
Its like 70% off
You can judge it based on the price.
If the price is really low for a set that costs way more, it's probably time-limited.
Wait i am sending the SS
However, there are exceptions.
Tap on this button. @supple crag
@night cloak
?
That should be permanent, @night cloak.
Okay. Thanks
Going to buy the first one.
Hope its going to be permanent
@tidal warren help with games
Did you share the game through someone or downloaded it fully through play store @glossy kiln ?
Please go to file manager→internal storage→ Android→ Obb → com.tencent folder and check if there's a file of 1.6+GB in the folder . If there is, then go to settings and app management→ Pubgm → permissions and enable storage permission @glossy kiln. Then restart your device and open the game and see if it works.
Yep ,you don't have the file @glossy kiln. Please delete the app you have now and reinstall from playstore .
Or you need to find the file and place it in that folder.
Guys if I play erangel tpp with my registered squad will it be considered for qualifiers ?
if this obb is not 1.6
Use the Indian server in #481199117381533716 for support related to India series @keen crater.
Ok
@glossy kiln place the file you have in that folder and launch the game ,if it still doesn't run then you need to redownload completely.
but I played 3 days
You don't have the file now ,you might have deleted it or lost it in someway @glossy kiln. Game will work if you re-download.
Please re-install now. The game orginal size for me is 2.40 GB
Sir
i have a doubt
Hello, what can we help you with?
are u aware of pubg m india tournament
i got a msg that its gonna be recorsing fron 21 to 27
but in game mail says
23 is the last date for register
?
and games will be counted from 23 to 29
? plz help
@night cloak ?
The tournament is not global . Please join pubg mobile india server from #481199117381533716, @night cloak.You can ask your queries there.
ok
By the looks of it, players are still able to register even after qualifiers have started. To find out more info, please go to #481199117381533716 and find the Indian server, @night cloak.
Whats thw Email for reporting players?
Hello, @weak hedge!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
hi I have multi tuch delay maybe 400ms in global version but in Chinese version work perfectly plz help my phone honor play
Chinese version work perfectly because they have less players. Global version is comparatively big and it have much load so sometimes depending upon the server you play . You can experience the high ping. The issue is already reported to the devs as the survey was taken previously so it will be fixed soon, @uncut whale.
Any news on the fix of ipadpro?
Specifically what issue, @untold topaz?
Yes. Maximum is 200 friends, @sharp hound.
I have 257 :/
🤔
Don't know. Let's see how many more friends you can add.
@night cloak i play in Europe server with 60ms ping and have multi tuch delay issue by useing other phones work perfectly I think something wrong i did not know how to fix it
Is it because of Facebook friends are already in the list
Yea that is possible.
sp
When this started to happen, @uncut whale? Or was it always there?
Is pubgm not allowed to be moved to a SD card? @night cloak
Nope, @tacit ferry.
I was going to try to factory reset my phone and see if it fixed the problem but I'm not sure @night cloak
You can try . But I think the problem is with that device but not so sure.
If we will get many reports of the issue regarding the same device then I can confirm that.
How long have you been using your device, @tacit ferry?
I think the new android versions don't allow apps to move to SD card
I have an option of force to SD card in developer settings
You can't do it . As you have to keep pubg mobile data to the internal storage.
I was playing another battle royal game squads with a teammate. I couldn't hear my teammate I don't think but I heard other people. @night cloak
For a couple years. @night cloak
So problem is basically with your device.
Approximately how many years, @tacit ferry?
It's a LG G5. And like 2 years. @night cloak @night cloak
There could be defects in your device considering it was used for quite some time.
Yep. Try to show it to mobile repair center first.
Then how is it allowing me to hear people in other battle royale games, but not pubgm? @night cloak
If that's the case, a factory reset will not do any good.
I feel like it's a bug in pubgm itself. We all know that when you add new content to a game, it introduces new bugs. @night cloak @night cloak
Yes, that is true. Please do report the issue in-game if you have yet to do so, @tacit ferry.
@night cloak since i have the phone :'( do u know how to fix it
But were you able to hear them before , @tacit ferry? Like in 0.5 version or so.
Hear phones problem maybe🙂
Which phone do you have, @uncut whale?
And about a week ago it allowed me to move pubgm to my SD card, now since I reinstalled it, it will say "not enough storage" even though I have 15gb on my SD card. @night cloak
How much internal storage is there available on your device?
And yes it worked from Season 1 until now about a few days before the 0.10.5 update @night cloak
@night cloak honor play androud 9 emui 9
Ok so it's a bug. Please report it in game . Your device was LG 5 right, @tacit ferry?
Have you tried with other settings, @uncut whale?
You need to have atleast 3 GB space on your internal storage , @tacit ferry.
I did. I even sent them a email. It got an automated response. @night cloak
I did have 3gb space. Then I installed the game @night cloak
You will always get an automated reply from mail . Since it is no longer available.
@night cloak @night cloak yes all setting with all gfx tools never work :'(
Dont use gfx tool,@uncut whale . I mean with another layout?
Delete some unwanted apps, perhaps the app requires more space, @tacit ferry
Also, before you do so, could you provide me a screenshot of your sound settings in-game?
Sure one sec. @night cloak
@night cloak how :(
You've tried repairing your client, yes?
Keep in mind, this is the APK version since the Google Playstore won't let me install the game from there. It will download and get to like 95% and then tell me it can't install or w.e
And yes I have countless times @night cloak
Have you tried changing this control layouts maybe the fixed buttons one, @uncut whale?
@tacit ferry this happens on some androids
@night cloak oh i tried yes never work
@night cloak yes :'( and many players have this problem but there is no solve
What happens @night cloak
Oh I see @night cloak
even tho i had memory of 16 gb
but would work when i download apk
Alright noted. Maybe it's an issue after the update. Please report it in game, @uncut whale.
@tacit ferry what mobile do u use?
So I should delete some apps? You think teammate audio needs space or? @night cloak
LG G5 @night cloak
What error pops up when you try to download from the play store, @tacit ferry?
exact thing used to show up with me
its common in old version mobiles soo
Clearing the data of play store should fix it right?
That's easy to solve, @tacit ferry.
Tried that @night cloak
Either one of these steps will solve it:
-
Go to your settings, find the Play Store, force stop it, clear it's data and cache, then launch it again.
-
Install a VPN and connect it to any European country (preferably Germany), then download the game.
My phone came out the beginning of 2016 @night cloak
@tacit ferry your game has probably because the apk is unknown source and is not trusted by mobile
A VPN? Are they free? @night cloak
they even give warning before installing the app
Most of them are, @tacit ferry.
I suggest you download one that has unlimited free usage.
That's a strange thing that you have to do in order to download a mobile game lol @night cloak
So is it bad that I have the APK and not the game from playstore? @night cloak
Preferably you should download the game from the Play Store, the APK download just serves as a backup.
@night cloak ty but they wl never lesson :'(
They will if they get enough reports, @uncut whale.
Those errors you have been facing are typically caused by Google Play Store updates, cache issues, stored data issues or Google account issues.
You could also try re-syncing your Google account.
I have sync turned off @night cloak
Oh and, the audio issue, do you experience it with just speaker or have you tried with multiple headphones?
whats the actual issue with the game ?? like it wont load load
Could you provide a screenshot, @night cloak?
@night cloak ss of what?
I've tried using my studio headphones, unplugging my headphones and using my speaker. Nothing. Still can't hear my teammates. @night cloak
Your game, @night cloak.
You said your game isn't able to load.
i donr have any problen with game
i was asking @tacit ferry
Hm, alright. Try downloading the version on the Play Store, @tacit ferry.
so i could help him
I do have another Google Playstore account. Do you think I should try downloading the game on my other Google Playstore account? @night cloak
Do try that, yes, @tacit ferry.
In that case there is no need to stay in this channel, to make things less chaotic, it's better if you leave the staff take care of it. @night cloak
@tidal warren i was trying to help him! the staff keep giving him wrong ideas (like use vpn) what on earth would vpn help with that ! its okay i better leave
Will do. Uninstalling the pubgm apk file now, so that I can download it from the playstore. @night cloak
Country restrictions play a part in preventing the user from downloading the app, @night cloak.
@night cloak he actually sent an screenshot ! the same error happened to me in my s4 but not in my s6 so its not the problem of country restriction
It's just weird because I was able to download it before just fine before this audio bug started happening @night cloak
Go to settings-> Apps and notifications-> See all apps-> PUBG mobile
From there, force stop it, clear data and cache
If you have mic issues, go to permissions and deselect the permission to use mic. And then when you enable mic while playing, it will ask for permission and it should work fine
@tacit ferry
Are you able to download it from the Play Store?
did you tried this? @tacit ferry
That's exactly the same as repairing the client, @night cloak.
Yes u tried that already @night cloak
i see
I just deleted the tencent folder from my file manager. Now I'm going to install the game from my other playstore account @night cloak
It will be done in about an hour or two, since for some reason large files download at 1mb a sec.
Thanks @night cloak
I have 5.34gb of free space. Is that enough? @night cloak
That should be enough, @tacit ferry.
Ok. Downloading now. @night cloak
Alright.
What is fking problem with the game? Normal ping is below 120. But it becomes 900up when i see enemy. Why? Why? Why?
Ive noticed that the game have some kind of mouse acceleration, some way to avood it?
I can't open pubg
Could you specify, @night cloak?
Mouse acceleration...?
I try to open but it's says starting
Ive been waiting for 2 hrs
Guys
I registered for pubg mobile india series
My squad is complete
How we will play matches and
How will i knw our squad rank
Could you take a screenshot, @night cloak?
@night cloaki will gimme some time i dont have wifi rn
@night cloak ?
Could u tell me about india series matches ? I have registered my squad is complete now how will we play ?
Please ask that in the Indian server, @distant falcon. The invite link is located in #481199117381533716.
You wait for the qualifiers to start after registering.
@night cloak the ipad2018 11inch display thing
Please read this channel's pinned messages for further information, @untold topaz:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
That doesn't work fr me
It should.
Please read the sixth message from the top.
This is something new that's started happening. The "waiting for wifi" I see about 3 times before it gets close to being done. @night cloak
It's probably your internet, then. @tacit ferry
Click download now
@tacit ferry restart your device that fixes the issue
I thought so to, but I've had this internet for awhile. It only started saying it just lately. @night cloak
@tacit ferryi had the same problem
I had this bug too
Were you playing since season 1 started, @gleaming abyss?
@gleaming abyss No one has the S1 tier. They added this in at the start of S3.
Its 12.9
@gleaming abyss It shows S2 n after.
I was just told the "waiting for wifi" is a old thing that happens when you download anything over 400mb. @gleaming abyss @night cloak
can someone help me I can not log in to my international account
@gleaming abyss Man, u n I have the same tier seasons.
Could you provide a screenshot, @main musk?
@tacit ferryit happened with me for the first time 2 days ago and restarting fixed it
@arctic trenchoh lol
Crown IV n ACEs.
@night cloak india server support is not active
@gleaming abyss I see.
Qualifiers have started
We do not have any info on that, please contact the staff in the indian server, @distant falcon.
It's still downloading. It's at 29% so we'll see what happens @night cloak @gleaming abyss
@night cloak that means u cant do anything about it ?
it's popping up that I'm logged in to a Vietnamese account but I nn moved on my account 1 month and 7 days ago
Please read this channel's pinned messages for further information, @main musk:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
No, we aren't hosting the tournament, @distant falcon.
Could be possible that the game's time has not reached 21st January yet.
@night cloak it has reched buddy i m fron india according to IST it is 19.47 Hrs
@night cloak i will jist wait for sone india server admin
I'm trying to att to Vietnamese version and this one giving error all the time
thank you buddy @night cloak
Please read this channel's pinned messages for further information, @main musk:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
at the time of installation
It said the "waiting for wifi" thing again. Is it because I'm playing spotify? @gleaming abyss
Please read the 7th pinned message from the top and stop asking, @main musk.
It's downloading still but maybe the "waiting for wifi" is messing up the download. And no not yet @gleaming abyss
Cancel the download
Restart
Dont use spotify for couple of minutes if u think its messing up the download
It takes about 1 to 2 hours to download this normally because it's a large file and my internet hates downloading large files. But like I said before it's never done this before untile just lately. I've been using this internet for awhile. It's still downloading though. Still restart? Or wait and see if it downloads? @gleaming abyss @night cloak
Hi I've noticed when your wearing the bear suit and aiming on iron sights with the mini 14 all you see is the sleeve of the bear suit
@sharp pagoda happens with most of the guns
Hello, @sharp pagoda!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
When on irom sight
@tacit ferryif its still downloading let it be
But if its not i suggest restarting your device
@untold topaz makes it tricky to take a shot aye
Do i have to play only erangel with my registered squad for indian tournament or i can play any map i want to??
Can anyone help me,,
Please contact the staff in the indian server. The invite link for the server can be found in #481199117381533716, @open oracle.
Hiiii I need some help
Can you make a middle eastern server soon pleasee
Umm, I just landed in war mode without any weapon.
It only happened once but it was weird.
Im playing from emulator tencent. My character autoruns with shift. How can i disable that? Someone helpme?
Hello, @mighty linden!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
@stark oriole report such bugs in-game .
It happens sometimes :l
@night cloak once we have any information about that ,we will announce it if possible. Also can you dm me if you are from Saudi,Kuwait or Iraq
Since the new update came out my game just randomly freezes and then quits any solution?
Have you tried using the repair option @mighty torrent?
Yep i have i also uninstalled the whole game and installed it again
I never had this type of problem before this update
Can you specify your device @mighty torrent?
Samsung galaxy Tab A 8inch one
can we kick a member from the registered squad?
As new updates come along,the game gets heavier on some devices @mighty torrent . Try setting it on the lowest setting possible and playing the game . If it doesn't help ,then try contacting the customer service in-game regarding the problem .
@night cloak which squad are you referring to?
@vital sluice the squad registered at the indian series tournament
Kindly contact the Indian server support available in #481199117381533716 or contact the customer service in the website itself to get assistance regarding your question @night cloak.
@vital sluice thanks
Alright Logan will try that thx
Not a problem!
@vital sluice if we had to report a glich in a game, will it be counted as a technical stuff?
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@night cloak it depends on what glitch/bug you are reporting.
We do not manage that tournament @forest venture, it's that server which the website suggest. I believe the one in website does reply faster ?
@vital sluice thanks
The game downloaded. Now I'm going to see if it fixed the audio bug. @night cloak @gleaming abyss
Hacker please ban him
He’s like kills players form pachinki to myltery base
They do nothing
make him use gfx tool then they'll ban him
Hello, @silk hamlet!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Thats UTC time I'm guessing @night cloak,you need to play during that time period.
Does it apply to EST ?
Convert it your time @night cloak.
Think that's 1:00 pm est @night cloak
18 @night cloak .
If you just google 18:00 UTC to Est ,it will show.
After reinstalling the game using my other playstore account, the audio bug is still there. My teammates can hear me, I cannot hear them. @night cloak
Tried that. They only have a "mic issues" discussion. My problem isn't my mic. I can't hear my teammates but they can hear me. @night cloak
Why the Gyroscope doesn't work on my phone(Moto G5+)??
My phone does have Gyroscope!But it doesn't work in PUBG Mobile
@dusky sparrow open the global chat and send a message in a channel which has a separate # and a unique name or some trending topic. If that doesn't help you could try sending a message to every channel in the game .
K ty
Game isn't connecting to the server some Chinese text pops up
Anyone who can help please tell me what is happening to grenades in the game I am throwing it even though my net connection is also fine they are not working
@merry sandal please tell what is happening with the grenades
They are not working
Even though the ping and net is also fine
Please report it to the Customer Support in-game, @tacit socket.
Hello @foggy notch, please do not tag any staff and try restart/repair/clear data your game.
Great support btw thank you
Try contacting the customer service in-game @crude plover
@night cloak how can I help you?
I tried. They're not responding yet
@vital sluice solved
Anyone knows what's the reason for no response from server issue?
I already had 15 minutes of my life wasted trying to get into a match
And no it's nothing with my internet(tested speed test/packet loss)
@crude plover it will take time as they receive a lot of reports everyday.
Okay. I will wait.
Can you tell me the region you play in @tepid reef ?
FAQ 6.2
#481198147478224896 @crude plover
@vital sluice I'm also facing same problem
No response from the server
@queen trail India?
@vital sluice yep india
Anyone facing Keymapping bug in TGB?
Basically, when I open the bag and close it again, all my settings gets fked up.
I am not able to use WASD keys for movement
The character moves in the direction in which mouse is moved
Hello, @stray tapir!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
@queen trail I have reported this issue to the team ,you also make sure to report the issue in-game and let the customer service know about it.
The more reports they get ,the sooner they look into the issue.
@vital sluice where should in game
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@queen trail ↑
When is lag issue fixed?
Im getting little angry that im dying becauce game freezes and i lose like -20 points
@serene steppe bro what if u kill one person then ur game lagg that much u die
I am dying with one kill and my game is freezing for no reason
@storm flume How to get help
I need help badly bcz i am having a bad time playing pubg
I bought royal pass for first time and i am facing too much lag
@faint burrow play @ smooth and extreme setting until next update. the game is lagging for everyone in this update
be it emulator or mobile
it is laggy for everyone
@wispy matrix bro i am playing on low
ur processor is snapdragon 450, it will lag. a friend of mine is having snapdragon 625 and he is facing the same issue
@faint burrow
Why ia my game freezing and laggy af
@wispy matrix okay then oneplus6t also have to face this
new update brought lag with it. cant do anything to reduce or eliminate it
My game is freezing and 50% of the time 10fps
@faint burrownot necessarily, cuz it has better gpu and probably more ram than any other phones
It's Even Lagging In One Plus 6 Too -_-
Fix It Guys :/
@polar fulcrum We have to suffer this
I need help badly bcz i am having a bad time playing pubg @vital sluice
@faint burrow Hmmmm But Can't Push Ranks Because Of This :(
Bro i am not even getting guns in time @polar fulcrum
@faint burrow. Repair your game.
Already done it @vital sluice
And then adjust your settings a little lower and play the game , if it's still lagging do report it to the customer service @faint burrow.
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Both have been done @vital sluice
Then wait for their response please.
Lol Reporting N These Excuses Are Just Waste Of Time They Can't Make Their Game Stable That's The Truth
@vital sluice i bought royal pass and the lag got increased
@polar fulcrum Agree with u
Buying it really doesn't make a difference, lot of people could be playing rn and huge game like this can have problems, try playing the game sometime later @faint burrow
@vital sluice my friends are also facing this one of them have iphone samsung s9
There was a survey about lag in #community-news @faint burrow . Let's hope the developers are working on it.
The lag started after the servey was closed @vital sluice how i will report about that now
That means they would have got enough reports of lag @faint burrow, now you can only report in-game and be patient hoping it would get better in the future .
@vital sluice I am doing that after each match
Good now let's move to #chat there's nothing else to do about it.
My Kd ratio in squad is 1.67 @vital sluice Because of lag
#chat @faint burrow.
Hello, @severe steppe!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@vital sluice he was no hacking he was being racist saying the n word
You can report the player in the end of the match @severe steppe or find him I search and report if possible.
You see the report option down left @severe steppe. Thats the only option.
Ok
Please help me! My game lags alot after the update! When enemies come in front even in hipfire it lags! Before it wasn't the safe! I also tried the repair client! Yes it worked before the update! But after the update its all the same back again!
Please pubg bring some magical update which would make pubgm run on a stable framerate! Even on low end phones
I dont need 60 fps just 30 fps ( stable ) would be better
How can anyone be on free RP 9...
It doesn't add up, the numbee of free missions to earn 50 points + the 200 if they opened the crate (which is still not possible until tomorrow ) would put people at 8, how come there Are people at 9
Will playing on emulators gets me banned?
@night cloak no, but you'll be matched with emu players only...
There's an official emulator for pubg mobile
I was banned for 10 years.. just now. I don’t hack
@night cloak it has nothing to do with emu... You're playing emu on computer?
Yes
@night cloak so the ban is unrelated...did u get the ban on mobile or emu?
On emulator. In the middle of the game.
@night cloak you got the 10 year ban immediately or there was small bans.before?
No this is my first ban ever. Which is weird... there should be a warning.
Please refer to FAQ 2.9 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@night cloak contact the in-game support then and give them all the data

Never seen anything like it.
Everything has been fixed but being on a call and a car just appears on your mini map will still crash your game
Server timed out in Indian region is a very irritating problem . Also many times it says "No response from the server" . I hv used that fix button dozens of time but it only works for a few games.
I lost my account, can someone help me since 1 season played my account
How did you lose it ? @grim light
@rapid wadi it's a known issue, it has been reported
@rapid wadi thats server issue it will probably be fixed in an upcoming patch
guest login account phone went broke, please help me to get back misafir @elfin zodiac
Guest login is temporary, it always tells you that you should link it @grim light, we cant help you. Sorry
I hope you're going to joke with me in the game customer service is said to be required?
@grim lightbrother
Whenever you login with a guest account
Game gives you a warning message that this save file is temporary
If you change or reset your phone it will be gone
Thats why you are required to link a social media account
says guests can get back if their login is lost
I'm saying that in the game is said to have a chance to get back in the Turkish language is adding the language support is right to add why why is not mandatory my time who vericek
@gleaming abyss let me help you understand in a better way. Guest log in saves your data on your device but not on Tencent (sorry if I misspelled) cloud. If you clear data of game or repair client or reinstall, it will delete the saved file on device. And since it doesn't gets saved on cloud, it cannot be recovered. To save your game data over cloud, you need to log in using Facebook, Twitter or Google Play Games/Apple ID (Depends on your device). You can link 1 account with maximum of 2 social networks. Once linked, it cannot be unlinked or changed.
That's why I backed up my s1 account since day 1.
But there's nothing that can be done in short sense
If you can get back in the game right now, he says, you just need to contact us
@gleaming abyss opps sorry. LOL
If you can get back in game then why don't you login and fix your game?
U dont have the save file
Better yet whu not take the sava data from pubg mobile if android and convert it to a SD
And use thay as a back up?
I've did that for previous apps
hi guyz how to ban hackers from pubg mobile
i have recorded the hackers video as a proof
@night cloak If you always wanna play in guest account, than you have to back up your data folder of game to sd card or pc/laptop before changing device or reinstalling app
Jim
You guys do know the account e data is on a sever you cant access. Saving data's files on your phone won't back up your account
I know what im doing lol
Trying to help the other guy
@hasty yoke You have to report in game. Once reported, devs will check for cheats and unauthorized plug ins or apps. If they find something violating, account will be banned
If you're guest user and Tencent decided to delete all guest accounts those files mean nothing
I think you can not understand me right now I think I can get back to the customer services in the game
@grim light That will be better option. They will help you better than we can.
@hasty yoke read the FAQ
Guys i m unable to join any squad created by my fellow squad mates for india tournament
Can anyone help
?
By the way, I have my own issue. No matter how many enemies I kill, my damages are not increasing. In my last game, I killed 9 enemies and my damage was 139. How is that possible?
@normal fulcrumthats new
@normal fulcrum Ya i know that and i have already reported him ingame but it takes time dude our pubg team is lazy they ban hackers after they reach top100 and too many reports, but to ban these hacker immediately i have recorded his video as proof..
I hope they can help me. I have everything I like to play or if they have taken all of my time and labor, and this is really a bad thing.
@hasty yoke i have had many video proofs but they mean nothing
Doubt it
@gleaming abyss yup
@gleaming abyss i didn't get u bruh
@grim light It will be better that you link a social account with game. It also helps in purchases if you make any
@dawn wharf once you enter the squad id to join the already made squad...then the squad leader will have to accept the request made by ypu to join the squad!
@gleaming abyss 1 report is not enough. You have to ask as many people as you can to report that account. FYI, in Asia server, top 3 players in Squad are cheaters. There highest will is 50 with a KD of over 200 and 90% win ratio
People aren't supposed to use guest as their main account
@normal fulcrumonly 1 of them is hacker
@normal fulcrumi have seen people with 70+ kd ratio
@normal fulcrum how youtubers contact dev to ban such hackers who plays using hacks on there custom room
@gleaming abyss nope. I checked all 3 accounts and stats are almost identical. As if they played game together
@willow dune the request is not going , it keep loading the screen for infinite time
@hasty yoke I'm sorry but I'm not a Youtuber and I don't know any Youtuber personally
Has anyone read my issue?
@normal fulcrumhigh kd is not due to hacking
Kd keeps increasing if u win even with 1 kill
@gleaming abyss They are not hackers. They are cheaters using modded apps. Hackers are way smarter than such cheaters
@night cloak Are you talking to me bro?
For 9 the points are too bad. Since they been avg for a season or 2
@lime juniper @neon patio guys i want to ban a team who is pushing the rank using hacks & i have already reported them ingame but it takes time sinsce our pubg team is lazy they ban hackers after they reach top100 or too many reports, but to ban these hacker immediately i have a video proof kindly help me to ban him before he reach the highest tier killing many people on the server...
We are only managing this Discord server. We do not have any power over in-game related matters.
@night cloak I'm confused. Are you talking about my issue or talking to someone else?
@normal fulcrum yours unless someone else mentioned 9 kill point system in the last 15 minutes
hello guys
@lime juniper any idea on how youtubers contact devs to ban such hackers immediately....
@dawn jacinth #chat
i want to back to global virsion
I'm Arvit Witname I went to Vietnam and I would like to return to the global version
Emulator system update game with Vietnamese Server. So we didt know what is it and too many
problem I want to go back to global
i cant make any pruchase and i cant join to game with my phone game >>
i want back to global virsion
YouTubers have their own bosses.
@lime juniper means ?
some one help me
@night cloak oohh. But how I killed 9 enemies with just 139 damage? Even if I make 50 damage per enemy, it should be around 400 or something. 139 damages?
Contact them and ask, @hasty yoke.
@hasty yoke can u help me ?
@lime juniper they dont reply dude like you guyz
They cut the avg. So you don't make as much anymore
@night cloak I'm talking about in 1 single squad match. Not over all stats
Devs don't need to reply to everyone
It's. Not completely necessary
That is all we can say, @hasty yoke. There is nothing we can do.
@dawn jacinth sorry bruh i can't understand your problem
i tell you
That's what they do for singles
@dawn jacinthtry using vpn
my problem i download vietname virsion pubg mobile and i join with my email and i cant back to global virsion
Then install the global version
i cant join with my email
@night cloak Let me explain. I played a squad match with my mates in Asia Server. We got chicken dinner and I got terminator. When scores where shown after the match, it said my total damage for than match was 139 with 9 kills.
@dawn jacinth use vpn set it to another country clear data for playstore from settings then open playstore and redownload the game
While all my mates where having damages over 900
@normal fulcrummust be a bug bro
Yeah thata about what you should see now
@night cloak What do you mean?
no no
You need Emulator support channel @dawn jacinth
@gleaming abyss pubg say u cant back to global virsion with this email becouse i join it to citname virsion
@dawn jacinth Assign your role to emulator in #504819353049628683
Click on #504819353049628683
i cANT talk there i cant send massage to chat
@dawn jacinth You have to react to the message to assign role to yourself
@night cloak Please explain what you said
@dawn jacinth read the channel , it's assigned roles . You need to give you're selff the role to post in emulator support
@dawn jacinth If you still can't understand, contact #discord and they will guid you step by step
I was trying but had to stop since they were confused about channels noww k have to start over.
Baasiclly was trying to explain how they nurffed some off the damage points and sometimes you have to do more overall like how the kills are made
Ehhh? Please speak more clearly. I didn't understood half of what you said.
Now I want to tell you something I'm a mobile player and I've been playing since cocukluğum. let's say I lost my account will not be given the reason why I've been playing for months I'm playing it does not make me obliged in the first press who can give me my time account? I'm about to go crazy mad at this I'm about to go crazy, I went back to the water, suanda Turkish language support, I can get back to me I'm telling you Id and play I can see my images
@night cloak If you're saying that they showed only average damage for that match, than my mates average was 900??? You kidding?
Can I get my account?
@grim light come again
@night cloak Either you don't understand the situation or you don't know the actual thing. Other people who read my issue directly said it's a bug. And you're saying it has to do something with average.
So say your friend snipes and almost never missed , he'll get more than thee person who may have gotten more kills but was at close range and less effort
@night cloak Let's end the topic here.
please let me speak with a competent person 2 minutes private
@night cloak Dude. Even if I kill an enemy with 50% hp, it will make around 50 to 80 damage depending upon his armor. Even if I kill an enemy with 30 hp. It will make around 20 damage. And I can't make 20 damage on all 9 enemies. I can get such kills once or twice in whole game. Not all 9 kills
I'm doing continuous translation now understand my problem
That's why it's going to vury
@night cloak You still don't understand. Please end this topic now. I'll ask someone who can understand me later on.
Makes perfect sense
this is my problem
i downloaded the vietname virsion i can join but in global i cant ??? why i want back
@dawn jacinth You need to contact emulator support I guess. I just asked you to assign role. Have you done that?
@dawn jacinth Maybe you need to wait a little more.
this is a photo I have lost my guest by taking pictures and photos taken in 1 season is a photograph taken in my hand in a way that I have to find what I have to do now
no when i join to vietnam virsion in first time square say if i join to this virsion i cant back and i say ok i didnt read that >>
@grim light Is this a screenshot?
my lost account is a photo taken in 1 season my photo taken after changing my name
My account named Affetmez was lost
@grim light As we told tou before. Guest account cannot be recovered once lost.
You can't get guest accounts back once they're gone. It is why they push us to linked ones
@grim light Kindly refer #4811981474782248962.1
@grim light Kindly refer FAQ 2.1 in #481198147478224896
The account is gone
that is your help
?
bana burda oyun hesabımı alabileceğini söylüyor
he says he can take my game account here
I've been sending e-mail for months I'm giving sonic answers
bumu customer service he bumu my months I have enlarged with my labor account has gone
@grim light why didn't you shared screenshot of our whole conversation?
It looks like your here only to criticize game and persons trying to help you
my friend just got banned for using a vpn, anyone know how to fix it or how long hes banned for?
I have a question. I am not able to make calls on my Facebook Messenger App. Everytime I try to call anyone, it says "call failed." The reason I'm bringing this up, is because I am signed in on PUBG Mobile through Facebook. That being said, I cannot hear my teammates in the lobby or in a match. I've had this bug for a week now. Do you think the two problems have anything to do with each other? @lime juniper @night cloak @night cloak
how do i fix this?
if you are doing a game turkish language support properly set me so many months labor cöp is okay
@raven hazel You cannot do anything. Your friend needs to wait for the said date and time until ban is lifted from your friend's account. And ask your friend not to use vpn if ban has been put due to using vpn
Doubtfully, @tacit ferry. The game should not affect the Facebook functionality in any way.
You should try contacting Facebook support for further assistance.
Erm
I've been wrongfully banned i did nothing wrong @lime juniper
Please refer to FAQ 2.9 in #481198147478224896 for further information, @little marlin. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
I have a problem that needs to be discussed with a real PUBG Mobile Developer
If anyone can help me
Can anyone help me
Yes it's really weird. The other day when I was starting a duo match before I landed out of my parachute, the game kicked me and said "your account is logged in in a different location, taking you black to the login page." It took me back to the lobby then asked me if I wanted to go back into the match. I pressed go back to match and it let me. I didn't think nothing of it until now. Thought it was just a bug but now I'm worried. @lime juniper
someone needs to add the Mk47 and the laser sight into the training mode.
Ehhhh Hemmm
If someone were to hack my Facebook, would it effect my pubg since it's linked to it or vice versa? @lime juniper
No
Like if someone were to hack my pubg account, would it also effect my Facebook/Facebook Messenger? @lime juniper @night cloak @night cloak
Since I'm signed into pubg through my Facebook @lime juniper @night cloak @night cloak
Not necessarily but very possible. That will all depend on how they hacked the account and what their goal is.
I'm going to download pubg mobile and play on a guest account. If I'm able to hear people's mics then I will know the bug I'm facing is associated with Facebook. @molten crown @night cloak @night cloak @lime juniper
Alright
Those items will be available in the training mode in the future, @spare valve.
Can using a gfx tool get u banned?
Yes.
Coz my friends been asking me to use it since my game lags , I just wanted to enquire, is it a permanent ban?
It will usually be a 10-year suspension.
Well that's a lot, thanks for your support
I can't find a duos match
Try a different server.
Me and my duos partner have been queuing 20 at a time for the past two hrs
Not a single match
Is this a server sided issue?
We both have very good wifi
Both of us are on leaderboards for duos on NA
Or switch between the first-person and third-person shooting modes.
Yes. It is related to the game servers and not your Internet connection. It means that not enough players have chosen the same server and/or game mode as you.
I have my Twitter linked with my pubg, but when I want to put the social avatar it shows the default one and not my twitters picture
Give it some time to update itself.
It's been 3 months since that
I know how to do this
Log out and clear cache or click "fix client"
It'll update to the newest profile picture for your linked social media once you log back in
theres a bug when changing appearance. ill confirm changes and it will rwmove all the hair styles and ohrr stuff and just show my character... ive tried the repair button but that did nothing. am i the only one that gets this since the new update or no?
My Fpp Rank is still not increasing, it's at Gold 1 since 2 days.
I played many games.
How can I push my rank like this.
I'm not getting any points
Hello, I have a problem, when I log into my account, the game crashes, I tried to reinstall and created a new one, I was able to log in, but when I tried to log in to my master account, it turned out that the problem throws me away again, please help me!
Can I address an issue here? 😠
There is literally people streaming hacked gameplay on YT
and I got killed by 2 different hackers tonight
report them when they kill you
what servers do you play on
NA
na has a lot of hackers
My account was banned about half a year ago, for using cheats, and was immediately banned for 3,650 days. I would like to ask you to unblock this account, because for 3650 days it is a lot, well, think for yourself, wait 10 years. This was my first and last use of cheats, a huge request to answer me!
Nickname in the game Talisman95
Id 543537653
And the account was tied to google account edilovislam095@gmail.com
ive met ton
some are trash and clueless
others know how to use hacks to their advantage
Not working :/
I have been banned for 3650 days for some reason, and in game support is absolutely trash whenever I ask them what I supposedly did it just says "Hi there, we have checked your account in our backend system, and we regret to inform you that you have violated the rules in the game.
Unfortunately, the only resolution is to wait until the ban period finishes. "
I understand I have to wait but tbh just tell me what I did
so theres an issue with miramar. me and a friend are stuck in a window prone and cant move around
its the church building with the hole in the roof at graveyard
i crouched next to one and it sucked me in
@leaden echo go on ur twitter change ur pfp to something else then back to thr pfp you want
Ok
@woven nova use the in-game report button next time it occurs.
i did just wanted to know why the heck i cant crawl through a window like that let alone get out of it like i went through a one way portal
Hello
My Friend Switched To Vietnamese Version By Accdint He Dont Know alot of english so he did think its a update so he's data moved to vietnamese version but he isn't vietnamese so he want to get back to International Version
Can Anyone Help me here ?
he cant go back @jovial lily
Why not ?
The problem is he have the account spend alot of money on
maybe up to 400$
and he now can't even add 1 UC
i belive as soon as you join Vietnamese your account gets banned on golble
Please read this channel's pinned messages for further information, @jovial lily:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Check out 7th pinned message.
yes but its impossible for him to reverse it
on PUBG Mobile Facebook Gaming
It doesn't matter now since you can't get back to global version .
it doesn't matter his global acc is gone
on the game all the sadden he lost the account
Please avoid going off-topic. You can have unrelated conversations in #chat.
is account is gone on the global version yes
Yes. You will have to play in Vietnamese version for now on.
But You Guys Did say non vietnamese people will get " Banned "
He Did switch by accdint he did even mean to go to vietnamese he did think its an update !
pubgm account sytem is reallly brutal. There is a point where some leniency is needed
Please read pinned message correctly and now move to #chat .
is the server reconnect issue problem from my side or its pubgm server related ?
It depends. Are you on wifi or Cellular data, @hollow vault?
cellular data
and sometimes on wifi
my actual problem is that i can watch a 720p video on youtube without buffering but i would face the server reconnect error in game ?
If you still face it even if you are on Cellular then it might be server side problem.
are the dev. working on this problem ? i mean many people are facing it..
Yes. They are awate of the issue.
algum adm br on?
English please.
Is there a way to move Gamecenter ? When i clicked save game to gamecenter I expected it to go on my already made guest account but instead it made a completely new ingame account
If it is already linked to gamecenter now you can't , @radiant bane.
have brazilian adm?
It still doesn't work
Have you tried unlinking and then linking your account again, @leaden echo?
Yes
Log out from the game. Click on repair client after repairing log in again then wait till it updates your profile picture.
I already did that
@night cloak when the next update is coming?
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
@night cloak↑
Then there is no other option.
a question will they add the Middle East sever & fix & ping issues? @night cloak
Why I am getting ping error when my network is working well ?
Yes, @night cloak. But no information if it is going to be in next update or not.
A Middle Eastern server is coming soon, and the team is investigating into the lag issues, @night cloak.
It's lag caused by server instability, @crisp forge.
Which server you play on, @crisp forge?
Asia server
@crisp forge try selecting the server near to your region
Ping issue in Asia server is known to the devs. It will be fixed soon.
Asian server has lagg issues devs are working on it...
@grim hawk Asia is the nearest server to me
@night cloak do you know how much time it will take ?
Whats your device?
@grim hawk Redmi 4
Okay thanks just one more question! Before this update when u added Vikendi the Ping was working so well in Europe server like I always had 45 to 72 ms ping ! After that update I’m having so many issues with ping going up & down 82ms to 300 ms that’s so disturbing & my internet speed still the same
They're still investigating, so there's no confirmed date on when it will be fixed, @crisp forge.
I also play on emulator as well but same problem causing
@night cloak okk I will wait till fix
Can't play because of this issue
Please read this channel's pinned messages for further information, @night cloak:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Its will be fixed soon... if you can try playing on low settings or balance
@grim hawk I tried playing on low settings same problem
Then you need to wait for the next update/maintanance to fix this
Its my pleasure to help
