#questions | PUBG MOBILE | Page 324

crisp crest Jan 20, 2019, 10:09 AM

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Haha

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It's ok . It's just redeem btw

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thought on myself - damn it.. I could've bought that expensive gear with my money but. I can't cuz I gotta help my fam

willow dune Jan 20, 2019, 10:25 AM

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#chat

astral topaz Jan 20, 2019, 10:44 AM

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Patch note says s4d is back but it's not there for me or my friends.

willow finch Jan 20, 2019, 11:06 AM

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Can any mod or admin tell me whether the devs are aware of the issue where gyroscope doesn't work on Moto g5s plus even though the device has it?

I did some research and many people with same phone have the same issue

night cloak Jan 20, 2019, 11:08 AM

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Can you specify, @astral topaz?

lime juniper Jan 20, 2019, 11:08 AM

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At least one other player mentioned this issue earlier, @willow finch. Please inform the customer service. The more reports they receive, the quicker the issue will be addressed.

willow finch Jan 20, 2019, 11:09 AM

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I'll only be greeted with bots

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The helpshift system is bad

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No offence

lime juniper Jan 20, 2019, 11:10 AM

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They will still receive the report, which is included to the statistics of similar reports.

sharp hound Jan 20, 2019, 11:24 AM

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Game is stuttering much more after the update:(

lime juniper Jan 20, 2019, 11:25 AM

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The developers are working on further optimizing the game, @sharp hound.

ripe cypress Jan 20, 2019, 11:26 AM

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Game freezing

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After come enemy's

lime juniper Jan 20, 2019, 11:27 AM

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Please read above, @ripe cypress. The same applies.

sharp hound Jan 20, 2019, 11:27 AM

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Whenever I start shooting my game freezes and then I get knocked

ripe cypress Jan 20, 2019, 11:27 AM

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Yes

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Same

sharp hound Jan 20, 2019, 11:28 AM

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Doesn't freeze when I'm not firing

lime juniper Jan 20, 2019, 11:28 AM

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What device are you using?

sharp hound Jan 20, 2019, 11:29 AM

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Xiaomi Redmi Note 5

ripe cypress Jan 20, 2019, 11:29 AM

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My mi a1

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After update game freezing

lime juniper Jan 20, 2019, 11:30 AM

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Those devices are fairly new and the game not yet properly optimized for them. Please give it some time. These issues are being worked on.

ripe cypress Jan 20, 2019, 11:30 AM

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How much time

lime juniper Jan 20, 2019, 11:30 AM

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We do not know, but know that they are working on it.

dim hollow Jan 20, 2019, 11:30 AM

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I don't have pubg in my mobile but when I tap install from play store it auto install but no files in it

ripe cypress Jan 20, 2019, 11:31 AM

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I didn't got any response from support 6 days completed

lime juniper Jan 20, 2019, 11:31 AM

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Do you mean that it installs instantly, @dim hollow?

dim hollow Jan 20, 2019, 11:31 AM

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Yes

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Without any process

lime juniper Jan 20, 2019, 11:31 AM

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Please be patient and send them a reminder, @ripe cypress.

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Do you have the game installed on a guest account, @dim hollow?

dim hollow Jan 20, 2019, 11:31 AM

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No

lime juniper Jan 20, 2019, 11:32 AM

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What happens if you attempt to start the game?

dim hollow Jan 20, 2019, 11:32 AM

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The start page with recent logo telling not founded files

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I will send a ss

main pasture Jan 20, 2019, 11:32 AM

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Hello I need help. I'm trying to buy UC with virtual internet card and I get that my payment was declined.

proven shard Jan 20, 2019, 11:32 AM

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Any word on the UC Store freeze being resolved?

lime juniper Jan 20, 2019, 11:32 AM

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Have you tried to reinstall the game, @dim hollow?

dim hollow Jan 20, 2019, 11:33 AM

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About 20 tines

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Times

lime juniper Jan 20, 2019, 11:33 AM

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Please contact your bank or the customer service for further assistance, @main pasture.

dim hollow Jan 20, 2019, 11:33 AM

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📎 Screenshot_2019-01-20-17-15-31-823_com.tencent.ig.png

lime juniper Jan 20, 2019, 11:33 AM

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Use a Wi-Fi connection instead, @dim hollow.

proven shard Jan 20, 2019, 11:33 AM

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I bought $5.00 worth of UC and the game freezes, upon reload there is still no UC but I got charged in my Apple account

dim hollow Jan 20, 2019, 11:33 AM

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Done

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Still nothing

lime juniper Jan 20, 2019, 11:33 AM

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Please contact the customer service, @proven shard.

night cloak Jan 20, 2019, 11:34 AM

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Go to www.pubgmobile.com and download the apk file, @dim hollow.

proven shard Jan 20, 2019, 11:34 AM

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Where do I do that?

dim hollow Jan 20, 2019, 11:34 AM

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K

storm flumeBOT Jan 20, 2019, 11:34 AM

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You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

sharp hound Jan 20, 2019, 11:34 AM

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Also server doesn't respond in Lobby even on strong WiFi connection

ripe cypress Jan 20, 2019, 11:34 AM

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Hmm

proven shard Jan 20, 2019, 11:34 AM

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I sent a report via in game report function

lime juniper Jan 20, 2019, 11:34 AM

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Common game ports might have been blocked on your current Wi-Fi connection, @sharp hound.

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Please choose the customer service option in the game settings instead, @proven shard.

sharp hound Jan 20, 2019, 11:35 AM

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How do I unblock it

lime juniper Jan 20, 2019, 11:36 AM

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You will need to configure your router or contact your Internet service provider.

sharp hound Jan 20, 2019, 11:36 AM

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Ok

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I heard that recently there was a survey to fix bugs and optimize the game

lime juniper Jan 20, 2019, 11:37 AM

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Yes. Please refer to #community-news.

dim hollow Jan 20, 2019, 11:38 AM

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After going to that site what to do @night cloak

agile nacelle Jan 20, 2019, 11:40 AM

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First 3 messages in quick chat are in default voice even aftr removing them from setting 🙁

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Okay

storm flumeBOT Jan 20, 2019, 11:41 AM

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Hello, @agile nacelle!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

lime juniper Jan 20, 2019, 11:42 AM

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Request the desktop version of the website and find the download button in the top-right corner, @dim hollow.

dim hollow Jan 20, 2019, 11:42 AM

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Then what will be downlwod

lime juniper Jan 20, 2019, 11:43 AM

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The APK file.

dim hollow Jan 20, 2019, 11:43 AM

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📎 Screenshot_2019-01-20-17-25-39-675_com.android.chrome.png

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Which

lime juniper Jan 20, 2019, 11:44 AM

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Click the second, green button on the centre of the website.

dim hollow Jan 20, 2019, 11:44 AM

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K

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What size it will be

lime juniper Jan 20, 2019, 11:45 AM

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Around 1.5 GB. Maximum 2 GB.

dim hollow Jan 20, 2019, 11:45 AM

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K

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It will be the obb file

pale cosmos Jan 20, 2019, 11:46 AM

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YES

dim hollow Jan 20, 2019, 11:46 AM

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K thx

lime juniper Jan 20, 2019, 11:46 AM

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Correct. Inside of the APK file.

Be advised that you need at least the twice of the storage available in order to perform the installation.

dim hollow Jan 20, 2019, 11:47 AM

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K

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After download the file what to do

lime juniper Jan 20, 2019, 11:47 AM

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Yes, @pale cosmos.

pale cosmos Jan 20, 2019, 11:47 AM

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can i ainstall the apk on samsung galaxy j2 2 16

night cloak Jan 20, 2019, 11:47 AM

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If you have the space to do so.

lime juniper Jan 20, 2019, 11:47 AM

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You click on it to install, @dim hollow.

pale cosmos Jan 20, 2019, 11:48 AM

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my phone have 2gb ram

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and 4gb storage

dim hollow Jan 20, 2019, 11:48 AM

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Then I will be installed with files

lime juniper Jan 20, 2019, 11:48 AM

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That is sufficient, @pale cosmos.

pale cosmos Jan 20, 2019, 11:48 AM

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ok

lime juniper Jan 20, 2019, 11:48 AM

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Correct, @dim hollow.

dim hollow Jan 20, 2019, 11:48 AM

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K thx

clear ocean Jan 20, 2019, 11:59 AM

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There’s a problem with the india series tournament sign in

night cloak Jan 20, 2019, 12:00 PM

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Please contact pubg mobile india server from #481199117381533716 , @clear ocean.

clear ocean Jan 20, 2019, 12:02 PM

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when i login i just see my name and my squad id isn't there and i am not even shown my squad members

golden parcel Jan 20, 2019, 12:03 PM

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So as Midasbuy is a official site, can i use it to buy UC for someone without access to their account?

night cloak Jan 20, 2019, 12:03 PM

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No, @golden parcel.

golden parcel Jan 20, 2019, 12:03 PM

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i think it just need user id?

night cloak Jan 20, 2019, 12:05 PM

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You can, @golden parcel.

golden parcel Jan 20, 2019, 12:06 PM

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you sure?, mod says no 🤔

night cloak Jan 20, 2019, 12:06 PM

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Give it a try .

golden parcel Jan 20, 2019, 12:06 PM

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hmm ok, i will try with smaller package

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its official website right, so not get banned? @night cloak

sharp hound Jan 20, 2019, 12:06 PM

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Also there is a glitch in sanhok that we can go under a wall and shoot people, people kill me using this glitch

night cloak Jan 20, 2019, 12:07 PM

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Please contact pubg mobile india server, @clear ocean. Or support on the site.

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Nope . It is official and payment is safe , @golden parcel.

golden parcel Jan 20, 2019, 12:07 PM

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okie

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ty

storm flumeBOT Jan 20, 2019, 12:07 PM

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Hello, @sharp hound!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

night cloak Jan 20, 2019, 12:07 PM

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You're welcome.

dim hollow Jan 20, 2019, 12:08 PM

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@night cloak what will the size of the file

night cloak Jan 20, 2019, 12:09 PM

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Same as game size, @dim hollow.

tacit ferry Jan 20, 2019, 12:16 PM

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Update: After clearing the cache and data as well as repairing the game, the audio bug is still a thing. Hopefully this is something that is fixed soon in a patch. Not being able to hear your teammates at all is a pain, especially since not everyone can use discord.

thick topaz Jan 20, 2019, 12:19 PM

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Is there any other app which checks how much frames I am getting

tacit ferry Jan 20, 2019, 12:20 PM

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You can try the playstore or the app store. Although I'm not sure if any of them are accurate. @thick topaz

night cloak Jan 20, 2019, 12:25 PM

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Try this app if you are on Android . It is game booster but it also have settings to view FPS, @thick topaz.

📎 Screenshot_20190120-1752052.png

thick topaz Jan 20, 2019, 12:27 PM

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@night cloakthanks for your support

night cloak Jan 20, 2019, 12:27 PM

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You're welcome.

south turret Jan 20, 2019, 12:31 PM

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lag lag lag, what is then pubg developers doing

weary cosmos Jan 20, 2019, 12:36 PM

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@south turret change your phone

half niche Jan 20, 2019, 12:37 PM

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?

south turret Jan 20, 2019, 12:37 PM

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bro @weary cosmos not just me all mu frnds also with 6gb , 8gb ram and 64 gb, also getting lag,

half niche Jan 20, 2019, 12:37 PM

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I need support?

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My Twitter profile pic is not updating in pubg mobile

strange kayak Jan 20, 2019, 12:38 PM

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For u tits or for ur nut sac 🤪lol

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😝

night cloak Jan 20, 2019, 12:39 PM

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Have you connected twitter account to pubg mobile, @half niche?

half niche Jan 20, 2019, 12:39 PM

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Yes

ruby totem Jan 20, 2019, 12:39 PM

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@half niche restart your device maybe

night cloak Jan 20, 2019, 12:39 PM

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Yeah . It might take some time.

ruby totem Jan 20, 2019, 12:39 PM

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If that doesn't work double check twitter and just wait

half niche Jan 20, 2019, 12:39 PM

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Ok

hollow mountain Jan 20, 2019, 12:39 PM

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Does anyone else face the problem when the game suddenly closes itself and then starts again??

half niche Jan 20, 2019, 12:40 PM

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Ram problem

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I guess

night cloak Jan 20, 2019, 12:40 PM

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Yeah. If you have low ram and processor you may experience it.

ruby totem Jan 20, 2019, 12:41 PM

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@night cloak i have a question

night cloak Jan 20, 2019, 12:41 PM

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Sure. What is it?

ruby totem Jan 20, 2019, 12:41 PM

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I know continuously bringing up bans is considered trolling but this is the last time

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If crosshair hero gave me no adavantage besides a different color crosshair and/or a slightly diferent model of crosshair, and mind that if i try aiming with it it does not sway like the in game crosshair thus really only aiding me cuz i can't see the normal crosshairs easily, why would i get banned?

night cloak Jan 20, 2019, 12:44 PM

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It's a third party app.

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You're still gaining an advantage over players.

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^

ruby totem Jan 20, 2019, 12:44 PM

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I understand but tell me what is bad anout 3rd party apps that makes them illegal

storm flumeBOT Jan 20, 2019, 12:45 PM

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Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

night cloak Jan 20, 2019, 12:45 PM

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Please read the above message.

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Third party apps are not allowed by any means.

tacit ferry Jan 20, 2019, 12:45 PM

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Not to mention having no crosshair sway is an advantage over other players

ruby totem Jan 20, 2019, 12:45 PM

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That means game boosters would be banned

night cloak Jan 20, 2019, 12:46 PM

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Nope they don't affect in game files.

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Game boosters only clear background processes.

sleek plinth Jan 20, 2019, 12:46 PM

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@ruby totem read the ToS for pubg mobile.

ruby totem Jan 20, 2019, 12:46 PM

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@tacit ferry no you cant aim xD if you aim with non swaying crosshair you gonna miss cuz the game uses the ingame crosshair anyayws

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@sleek plinth i have

night cloak Jan 20, 2019, 12:46 PM

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Any other questions?

ruby totem Jan 20, 2019, 12:46 PM

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@night cloak neither does my crosshair

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It doesnt touch pubgm

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Its like an overlay over my screen

night cloak Jan 20, 2019, 12:47 PM

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Maybe it does who knows. If you got banned by that then there might be some reason.

ruby totem Jan 20, 2019, 12:47 PM

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Like if someone scribbled a dot in the middle of a screen protector

tepid rock Jan 20, 2019, 12:48 PM

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Why theres invisible boxes at bootcamp/camp alpha/camp bravo/camp charlie pubgmt

tacit ferry Jan 20, 2019, 12:48 PM

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Regardless I wouldn't risk using it. The game could easily ban you for it. @ruby totem

night cloak Jan 20, 2019, 12:48 PM

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You can contact customer service to know the reason through in game.

storm flumeBOT Jan 20, 2019, 12:48 PM

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Hello, @tepid rock!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

night cloak Jan 20, 2019, 12:48 PM

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It's a bug and known to devs. It will be fixed soon, @tepid rock.

tepid rock Jan 20, 2019, 12:49 PM

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Oh okay ty

night cloak Jan 20, 2019, 12:49 PM

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👍.

ruby totem Jan 20, 2019, 12:50 PM

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If an account was banned for hacking on say an iphone x then proceeded to log in to a different account, would the new account be banned?

tacit ferry Jan 20, 2019, 12:50 PM

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Will they be fixing the bug where you can get inside the RV in Pachinki and Watertown because I got killed by a player sitting in one in Pachinki. Couldn't shoot or see him but he could shoot me. @night cloak

night cloak Jan 20, 2019, 12:50 PM

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Yes , @tacit ferry. It might get fixed in next patch.

opaque mist Jan 20, 2019, 12:51 PM

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that's been a thing since season 3

tacit ferry Jan 20, 2019, 12:51 PM

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Ok. Do you know the date for the next patch? @night cloak

storm flumeBOT Jan 20, 2019, 12:51 PM

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We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

night cloak Jan 20, 2019, 12:51 PM

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If the game still have modified files then not sure, @ruby totem.

lime juniper Jan 20, 2019, 12:51 PM

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Not necessarily, @ruby totem. It depends on whether you are continuing using prohibited services.

ruby totem Jan 20, 2019, 12:53 PM

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Ok then, I may know the persono that hot me account banned

night cloak Jan 20, 2019, 12:54 PM

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The system.

clear ocean Jan 20, 2019, 1:02 PM

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what the ingame qualifiers starting before registration ends

📎 image0.png

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how does that work

ruby totem Jan 20, 2019, 1:03 PM

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Lol no if you remember me yesterday my younger brother likes cheating on games, my assumption is, he just got an account banned try to cheat and then proceeded to log in to my account (cuz i let him play on that one so he can actually play and he pretty good) and knowing what error said he most likely shut off game guarder but not pubg so i guess the changed files were still present. And of course i got banned

night cloak Jan 20, 2019, 1:03 PM

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That's your problem to deal with.

ruby totem Jan 20, 2019, 1:03 PM

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I understand

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And since this would fall into the category of a hacked account im not finna be playing pubgm anymore xD

opaque mist Jan 20, 2019, 1:05 PM

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rip

night cloak Jan 20, 2019, 1:06 PM

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Already told you to contact pubg mobile india server, @clear ocean.

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By the looks of it, players are still able to register their teams even after qualifier has started, @clear ocean.

night cloak Jan 20, 2019, 1:27 PM

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I download PUBG Mobile APK from pubgmobile.com/ and tried to install it, I couldn't download PUBG from Playstore because It always had a error saying app couldn't be installed. I checked and there's 10 gb storage left in my phone. Can someone help me?

lime juniper Jan 20, 2019, 1:29 PM

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Is that your SD-card or your internal storage, @night cloak?

night cloak Jan 20, 2019, 1:29 PM

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Internal storage

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I don't use Internal Storage since my phone is 256 GB

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SD CARD*

lime juniper Jan 20, 2019, 1:29 PM

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What happened when you attempted to install the downloaded APK file?

night cloak Jan 20, 2019, 1:30 PM

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It goes on.. And when it is at the end of installing, It says App not installed.

desert geyser Jan 20, 2019, 1:31 PM

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Can you fiz your " server not responding " issues devs!!!!!??😡 😡 😡

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Its so much annoying now days every 2 mins this mesaage pops up

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😡

night cloak Jan 20, 2019, 1:31 PM

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📎 Screenshot_20190120-190120_Package_installer.jpg

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This specifically

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@desert geyser Log out from PUBG, and on logging screen, Click "Repair" button.

lime juniper Jan 20, 2019, 1:32 PM

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Please try to uninstall some applications or free up some storage by other means, @night cloak.

night cloak Jan 20, 2019, 1:32 PM

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How much?

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I have 10 GB storage free

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It does that with unsupported devices. Lots of apps that don't work on specific devices can be rejected from siideload

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I had PUBG erarlier

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Earlier*

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It worked fine

lime juniper Jan 20, 2019, 1:33 PM

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@night cloak is right. That does happen on some devices when you attempt to install the APK version directly yourself.

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What is the error message you received on Google Play?

night cloak Jan 20, 2019, 1:34 PM

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Ohhhh @lime juniper Found the issue. If you download PUBG from playstore and delete it, It doesn't delete the OBB Com.Tencent.ig thingy folder

lime juniper Jan 20, 2019, 1:34 PM

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It should, @night cloak, but in some cases, it does not.

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Were you able to solve the issue now?

night cloak Jan 20, 2019, 1:35 PM

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Typically if the play store is saying it's unsupported a sideload might install it anyways but depending on the app and device it won't work

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I'm trying to install again

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Hope this time it doesn't fail.

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Quick Question
When im Crown 5 i will reset to Platinum 5
When im Crown 4 i will reset to Platinum 5
Right?

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I was on Gold I and went to Silver III

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Depends on your collective points

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App not Installed @lime juniper

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😢

lime juniper Jan 20, 2019, 1:36 PM

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From Google Play?

night cloak Jan 20, 2019, 1:36 PM

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No, APK

lime juniper Jan 20, 2019, 1:37 PM

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Try from Google Play. And provide a screenshot of the error message.

night cloak Jan 20, 2019, 1:37 PM

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ok.

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You need some space free too.

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Do i have to make the screen on until it installs?

lime juniper Jan 20, 2019, 1:38 PM

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Try to do that, yes.

night cloak Jan 20, 2019, 1:38 PM

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Okay.

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I'll check and report back, Thank you 👏

old terrace Jan 20, 2019, 1:41 PM

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Hey i found a bug

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When i buy uc

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I got the 2 skin right

spring void Jan 20, 2019, 1:41 PM

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Is there a reason why my last 4 matches were day/night

old terrace Jan 20, 2019, 1:41 PM

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The mask one

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And the cloth one

night cloak Jan 20, 2019, 1:41 PM

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Yes?

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@old terrace What bug?

old terrace Jan 20, 2019, 1:42 PM

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📎 Screenshot_2019-01-20-20-04-29-895_com.tencent.ig.png 📎 Screenshot_2019-01-20-20-42-10-163_com.tencent.ig.png

night cloak Jan 20, 2019, 1:42 PM

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H,,?

old terrace Jan 20, 2019, 1:42 PM

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I cant use the cloth

night cloak Jan 20, 2019, 1:43 PM

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What error it says?

hexed osprey Jan 20, 2019, 1:43 PM

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After the update and repair, my quick-scope switch button is gone. Can anyone help?

night cloak Jan 20, 2019, 1:43 PM

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"No outfits remaining?"

old terrace Jan 20, 2019, 1:43 PM

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No outfits remaining

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Ya

night cloak Jan 20, 2019, 1:43 PM

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oh

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Reset your layout to get it, @hexed osprey.

spring void Jan 20, 2019, 1:43 PM

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@hexed osprey enable from settings

night cloak Jan 20, 2019, 1:44 PM

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DO this: Remove all clothes, And go to default outfit

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Where the player doesn't wear anything

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And try to use the clothes then

hexed osprey Jan 20, 2019, 1:44 PM

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I just reset both layouts and customized the button-sizes again. Went to training and tried both the layouts. It's still not there.

night cloak Jan 20, 2019, 1:46 PM

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Try repairing the client, @hexed osprey.

old terrace Jan 20, 2019, 1:46 PM

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Still no change

night cloak Jan 20, 2019, 1:46 PM

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Restart game

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Logout from PUBG >> Click "Repair" button, Restart device and login again. @old terrace

molten crown Jan 20, 2019, 1:47 PM

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no outfits remanning typically shows up when you already used them

old terrace Jan 20, 2019, 1:47 PM

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I dont use them

night cloak Jan 20, 2019, 1:47 PM

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Outfits are permanent right?

opaque mist Jan 20, 2019, 1:47 PM

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in ur rp closet u did

night cloak Jan 20, 2019, 1:48 PM

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^ Yeah.

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If you have used one cloth on another Closet, It will say that

old terrace Jan 20, 2019, 1:48 PM

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Oh yeah

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Thank you

hexed osprey Jan 20, 2019, 1:48 PM

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Okay, it's working now. Turns out PUBG had switched all of my my settings to default too after the repair.

old terrace Jan 20, 2019, 1:48 PM

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Forget that i use the slot one :v

hexed osprey Jan 20, 2019, 1:48 PM

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THANKS GUYS! @night cloak @spring void

opaque mist Jan 20, 2019, 1:49 PM

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@hexed osprey just go to modfi ur controls it returns to normal

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modify*

vague onyx Jan 20, 2019, 1:51 PM

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Hacker confirmed. Pubg is still banning those who use gfx for 10 years ,what about these Chinese mfs

📎 Screenshot_2019-01-20-19-19-58-974_com.tencent.ig.png 📎 Screenshot_2019-01-20-19-19-21-198_com.tencent.ig.png

storm flumeBOT Jan 20, 2019, 1:51 PM

#

Hello, @vague onyx!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

desert nacelle Jan 20, 2019, 1:53 PM

#

Getting huge fps drops after the update on ipad 2018,repairing is useless.

opaque mist Jan 20, 2019, 1:53 PM

#

omega lul

night cloak Jan 20, 2019, 1:54 PM

#

The Chinese players should stick to their own game

#

It exists

#

There is no need for unnecessary comments.

cosmic gazelle Jan 20, 2019, 1:59 PM

#

So is there any Devs available right now who can solve my problem?

#

Cool so devs are still sleeping

night cloak Jan 20, 2019, 2:01 PM

#

Don't expect every bug or issue you report to be fixed instantly.

cosmic gazelle Jan 20, 2019, 2:03 PM

#

@night cloak whom you're talking to?

night cloak Jan 20, 2019, 2:03 PM

#

Nobody knows what your problem is

cosmic gazelle Jan 20, 2019, 2:04 PM

#

I told here thrice,no reply

night cloak Jan 20, 2019, 2:04 PM

#

They were refering to you since you're thee last recent post

cosmic gazelle Jan 20, 2019, 2:04 PM

#

My FPP Rank is not increasing, I played many games but I'm still in Gold 1.
My Tpp rank is increasing but not fpp

#

📎 Screenshot_20190119-220229_PUBG_MOBILE.jpg

#

See

fringe fiber Jan 20, 2019, 2:04 PM

#

Is there anyway to reduce your ping?

night cloak Jan 20, 2019, 2:04 PM

#

i killed the one of the serve while switch

#

o.o

fringe fiber Jan 20, 2019, 2:05 PM

#

It shows as 154 ping in the menu then goes crazy in game 250 - 900 ping

night cloak Jan 20, 2019, 2:07 PM

#

Could be the reset offing points

#

Only way to fix ping is to get a better connection to the sever or have it die down

fringe fiber Jan 20, 2019, 2:08 PM

#

Darn

night cloak Jan 20, 2019, 2:08 PM

#

Theres certain hours where some severs are just overloaded

fringe fiber Jan 20, 2019, 2:09 PM

#

Well my connection isn't going to improve.... Running it on 4g lte lol

#

Ah... I see

opaque mist Jan 20, 2019, 2:09 PM

#

@cosmic gazelle that was when the rank was locked so no one could increase or decrease

molten crown Jan 20, 2019, 2:09 PM

#

It’s why I don’t play at nights

📎 image0.png

#

The day meh

📎 image0.png

cosmic gazelle Jan 20, 2019, 2:10 PM

#

@opaque mist my friend's rank was increasing but not mine

night cloak Jan 20, 2019, 2:10 PM

#

I've seen it happen a few times

fringe fiber Jan 20, 2019, 2:10 PM

#

At least you got 50 ping :P

#

I wish I had 50 ping

night cloak Jan 20, 2019, 2:11 PM

#

Asia sever is a joke.

fringe fiber Jan 20, 2019, 2:11 PM

#

:c

#

Feelsbadman

storm flumeBOT Jan 20, 2019, 2:11 PM

#

Hello, @cosmic gazelle!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

night cloak Jan 20, 2019, 2:12 PM

#

You're welcome, @hexed osprey.

molten crown Jan 20, 2019, 2:13 PM

#

50 is fine but high for me when I normally get around 20-40. I would mostly play off a stable WiFi unless somewhere where I know data speeds won’t drop. Otherwise frame rates become unreliable

cosmic gazelle Jan 20, 2019, 2:13 PM

#

Ok so no solution yet cool

night cloak Jan 20, 2019, 2:14 PM

#

That's why some people have lag. They play on data and 20mbps - WiFi connections

wooden oasis Jan 20, 2019, 2:22 PM

#

Bro my game always load

#

Again bad response form server

frozen prawn Jan 20, 2019, 2:22 PM

#

Can we report an issue with the pubgm website on this channel or is it solely for the game?

wooden oasis Jan 20, 2019, 2:22 PM

#

No Connection

night cloak Jan 20, 2019, 2:22 PM

#

It's solely for the game, @frozen prawn.

frozen prawn Jan 20, 2019, 2:23 PM

#

Okay, thanks for responding.

timid shale Jan 20, 2019, 2:24 PM

#

When the middle eastern server will come?

night cloak Jan 20, 2019, 2:25 PM

#

There's no confirmed date, @timid shale.

vague onyx Jan 20, 2019, 2:25 PM

#

@night cloak explain this

📎 Screenshot_2019-01-20-19-53-49-593_com.reddit.frontpage.png

night cloak Jan 20, 2019, 2:25 PM

#

Well, there's nothing to explain. It's all stated right there.

vague onyx Jan 20, 2019, 2:25 PM

#

I post about hackers in reddit,they remove it i post it here they redirect to reddit

night cloak Jan 20, 2019, 2:26 PM

#

@swift pilot

vague onyx Jan 20, 2019, 2:26 PM

#

Then where should i report hackers???

storm flumeBOT Jan 20, 2019, 2:26 PM

#

Hello, @vague onyx!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

coarse tapir Jan 20, 2019, 2:27 PM

#

I want to know something how long is about can we customize the scope? I see china server can customize the scope (Sorry if my eng bad)

vague onyx Jan 20, 2019, 2:27 PM

#

Reddit is as useless as this dumb bot

night cloak Jan 20, 2019, 2:28 PM

#

One more time and you're getting muted, @vague onyx.

astral topaz Jan 20, 2019, 2:28 PM

#

@night cloak patch notes on Reddit and here state "share for deals is back" but there is no share for deals section in the game. The game has Season 5 purchase bonus (180uc for Aug and get free outfit thing) and scar L sand dune skin for 180uc. No option of share for deals is there or anywhere.

night cloak Jan 20, 2019, 2:28 PM

#

There's an option in the game settings to adjust your scope, @coarse tapir.

molten crown Jan 20, 2019, 2:32 PM

#

It depends on what you said. The bot automatically scans for hack and cheat terms so anything in relation will get removed

clear ocean Jan 20, 2019, 2:36 PM

#

Hey i was watching athena gaming live stream and he was having a separate button for vault but its not there in my game

coarse tapir Jan 20, 2019, 2:36 PM

#

No i mean this @night cloak

📎 Screenshot_2019-01-20-21-36-15-808_com.google.android.youtube.png

clear ocean Jan 20, 2019, 2:36 PM

#

and cant even find the option to seperate them

night cloak Jan 20, 2019, 2:37 PM

#

It's for Korean version not global, @clear ocean.

coarse tapir Jan 20, 2019, 2:37 PM

#

I want to know how long this option going to global version @night cloak

night cloak Jan 20, 2019, 2:38 PM

#

What option ?

#

Do you mean custom crosshairs?

#

There's no such plans as of now, @coarse tapir.

coarse tapir Jan 20, 2019, 2:39 PM

#

I mean customize color reddot holo x2 and x3 sight but i told customize spoce sry

#

Ok @night cloak

ripe cypress Jan 20, 2019, 2:48 PM

#

📎 Screenshot_20190120-192514.png

#

:/

night cloak Jan 20, 2019, 2:49 PM

#

Restart the game it's common, @ripe cypress.

ripe cypress Jan 20, 2019, 2:49 PM

#

Always getting

#

This glitch

haughty cypress Jan 20, 2019, 2:52 PM

#

Well, its not gamebreaking, not really anything

clear ocean Jan 20, 2019, 3:00 PM

#

@night cloak Korean and global different he was playing with mortal they were on same version

night cloak Jan 20, 2019, 3:01 PM

#

The korean and global version are both run by different companies, therefore the difference in updates, @clear ocean.

clear ocean Jan 20, 2019, 3:01 PM

#

how can players from different games play together then

#

Its just a direct advantage to Korean players

night cloak Jan 20, 2019, 3:03 PM

#

The korean version is a different game.

#

The players using the korean version will be matched with players in the same version.

#

Sorry. It's global version but Korean client so they can still play same game, @clear ocean.

idle needle Jan 20, 2019, 3:17 PM

#

So basically right, I'm having problems that whenever I'm playing Pubg and I put my phone or charge or when I take it off, my game crashes. Anyone else is experiencing this? I'm using a Pixel btw

night cloak Jan 20, 2019, 3:27 PM

#

Do you experience these crashes when playing without charging, @idle needle?

spice glacier Jan 20, 2019, 3:28 PM

#

where is the middle east server

night cloak Jan 20, 2019, 3:29 PM

#

It's not added in the game yet, @spice glacier.

spice glacier Jan 20, 2019, 3:30 PM

#

@night cloak since v.0.8 and pubg said the y will add it in the next update this is frustrating

night cloak Jan 20, 2019, 3:32 PM

#

They didn't said in the next update, @spice glacier. They said it is coming soon so it might come later.

pure fractal Jan 20, 2019, 3:35 PM

#

Well, do y'all have any clue about the Patch Notes for this update

night cloak Jan 20, 2019, 3:42 PM

#

It's in the #news , @pure fractal.

#

I keep getting a error

📎 Screenshot_20190120-094746_PUBG_MOBILE.jpg

#

Are you on wifi, @night cloak?

#

Yes

#

Try changing to Cellular data, @night cloak.

sharp hound Jan 20, 2019, 3:54 PM

#

Will an update with only optimization come soon?

#

It still occurs with cellular data

night cloak Jan 20, 2019, 3:55 PM

#

Yea. Update with optimization will be coming soon, @sharp hound.

sharp hound Jan 20, 2019, 3:56 PM

#

Hope it comes soon cause it's stuttering and lagging on my mid-range phone

night cloak Jan 20, 2019, 4:06 PM

#

I cant purchase uc, it will say purchase declined

#

Even though i have 5 dollars

#

Have you tried from www.midasbuy.com @night cloak?

sharp hound Jan 20, 2019, 4:07 PM

#

My friend uses gfx but isn't banned yet. Is it safe to use these apps because he's phone isn't lagging now

night cloak Jan 20, 2019, 4:07 PM

#

It's official.

#

Hmm

#

I cant

#

It is not recommended, @sharp hound.

#

Im using google play balance

storm flumeBOT Jan 20, 2019, 4:08 PM

#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

night cloak Jan 20, 2019, 4:08 PM

#

And im in the Us

#

Says region not availabe

sharp hound Jan 20, 2019, 4:08 PM

#

Ok

night cloak Jan 20, 2019, 4:09 PM

#

I'm in NA and my ping is at 240 all the time, it's been like this since this new update

#

Then wait for the response or try again, @night cloak.

#

And yes I tried repairing the client, 5 times now

#

Ok

#

AK mutant is broken nerf it I was walking with full hp and lvl 3 helmet and vest and one enemy killed me with one bullet from 50 meters away.

#

Ok, so, i cant purchase the 5 dollar uc pack, but it will allow me to buy the 3 dollar one?

#

This game on crack lol

#

Lol

#

But, my purchase went through, albeit with 15 uc less than the 5 dollar one

#

Good.

#

You can recommend that in game, @night cloak.

storm flumeBOT Jan 20, 2019, 4:15 PM

#

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

icy carbon Jan 20, 2019, 4:16 PM

#

Anyone else have issue going prone without even tapping on it?

night cloak Jan 20, 2019, 4:17 PM

#

Man, trying playing with 250 ping on your own server, this new update messed everything up

#

Repaired client, factory reset my phone

#

Reinstalled the game twice

icy carbon Jan 20, 2019, 4:18 PM

#

And audio bug on arcade still hasn’t been fixed yet

arctic trench Jan 20, 2019, 4:20 PM

#

Fix the crate odds plz. I have opened about 100 UC crates but never got any mythic or legendary item from it. All my legendary items are from the RP.

night cloak Jan 20, 2019, 4:21 PM

#

Uh, the odds are made clear

#

Your not guarenteed jack

#

You only get around a 20% chance of getting something good, and for you to be ignorant to this fact makes you lose all credibility

fresh hedge Jan 20, 2019, 4:22 PM

#

Ive seen a lot of situations where limbs stick out of buildings or other sides of walls where you can shoot them from the other side

idle needle Jan 20, 2019, 4:23 PM

#

No, it only happens when I take it off or have it on charge

arctic trench Jan 20, 2019, 4:24 PM

#

@night cloak So u too r saying that I should have got something by now.

night cloak Jan 20, 2019, 4:27 PM

#

No, i am saying that you shouldnt be complaining about not recieving anything good, knowing the statistical chance of getting something

sharp hound Jan 20, 2019, 4:28 PM

#

A luck system should be added in the game

silk hamlet Jan 20, 2019, 4:28 PM

#

Is pubg aware of the lag after the update can’t play single game easily anymore

night cloak Jan 20, 2019, 4:28 PM

#

@silk hamlet Same

silk hamlet Jan 20, 2019, 4:28 PM

#

Anyone have fix for lag?

night cloak Jan 20, 2019, 4:29 PM

#

Im not having lag issues, I'm having high ping after this new update

silk hamlet Jan 20, 2019, 4:29 PM

#

Game lag so much that u can’t even play

arctic trench Jan 20, 2019, 4:29 PM

#

@night cloak Well I am saying that they should atleast give something good for those UCs. Not saying all crate opening should give different items but atleast there should be something good.

sharp hound Jan 20, 2019, 4:29 PM

#

I'm having ping issues and lag :/

silk hamlet Jan 20, 2019, 4:29 PM

#

@night cloak same high ping=lag

night cloak Jan 20, 2019, 4:29 PM

#

There shouldnt

#

The whole point of a lootbox is to recieve items by chance

quasi leaf Jan 20, 2019, 4:30 PM

#

Hi friends I play miramar is not throwing the game but the player is playing the sanhok and erangel gives error and throws my phone samsun galaxy a7 2016 do you think can be the problem? Please help

#

Please help me

night cloak Jan 20, 2019, 4:31 PM

#

The dopemine receptors in your mind light up when they see you have a chance of getting something good

arctic trench Jan 20, 2019, 4:31 PM

#

@sharp hound Yes man. If i didn't get something Legendary or Mythic in a number of openings then u should get one in another try.

night cloak Jan 20, 2019, 4:31 PM

#

To get something good guarenteed makes you lose out on this effect

silk hamlet Jan 20, 2019, 4:31 PM

#

U will never get legendary unless u speahd more money

#

It’s game tracking system

night cloak Jan 20, 2019, 4:31 PM

#

Or have good luck

quasi leaf Jan 20, 2019, 4:32 PM

#

Help

#

Please

night cloak Jan 20, 2019, 4:32 PM

#

I have opened up a free case i got and i got a purple bookbag

silk hamlet Jan 20, 2019, 4:32 PM

#

When u spend eanough money it’s gives u one high item

night cloak Jan 20, 2019, 4:32 PM

#

@quasi leaf what do you need help with

arctic trench Jan 20, 2019, 4:32 PM

#

@night cloak And to not get anything good makes u lose ur mind.

night cloak Jan 20, 2019, 4:32 PM

#

And i could at the same time buy 5 crates and recive bad items

#

Its all chance

#

So stop complaining

quasi leaf Jan 20, 2019, 4:33 PM

#

@night cloak Hi friends I play miramar is not throwing the game but the player is playing the sanhok and erangel gives error and throws my phone samsun galaxy a7 2016 do you think can be the problem? Please help

arctic trench Jan 20, 2019, 4:33 PM

#

@night cloak Not complaining to u.

night cloak Jan 20, 2019, 4:33 PM

#

@quasi leaf I can't even understand what you're saying sorry

#

Sure it does, but the mind you, lootboxes are like gambling, your not guarenteed anything

#

The thrill of getting something good makes you want to spend more money

quasi leaf Jan 20, 2019, 4:34 PM

#

@night cloak do you speak turkey?

night cloak Jan 20, 2019, 4:34 PM

#

@quasi leaf no

#

But just because you put in more money doesnt mean you deserve anything, your just raising your odds of getting something decent

quasi leaf Jan 20, 2019, 4:34 PM

#

@night cloak thanks

night cloak Jan 20, 2019, 4:34 PM

#

pubgmt

#

@quasi leaf thanks

spark star Jan 20, 2019, 4:35 PM

#

Please I need help

night cloak Jan 20, 2019, 4:35 PM

#

With?

spark star Jan 20, 2019, 4:36 PM

#

I purchased 180 Uc but didn't received it !

arctic trench Jan 20, 2019, 4:36 PM

#

@night cloak Yup. Just needed 1 out of 100 odds in my favour. But that didn't happen. That's why I said fix it.

spark star Jan 20, 2019, 4:36 PM

#

📎 Screenshot_20190120-223601.png

fresh hedge Jan 20, 2019, 4:36 PM

#

@night cloak when pubg first game out there was a system where every 4 openings you got a purple/pink guaranteed. Now I think thats a bit too soon but ive opened a LOT lately and I cant even get a blue. They should at least raise the percentage of higher teir and lower the common ones

night cloak Jan 20, 2019, 4:37 PM

#

How do we know you didn't just spent it all? @spark star

#

Or, maybe realize that the chances of recieving something are put in place to prevent the loss of money?

spark star Jan 20, 2019, 4:37 PM

#

How do I get my money back?

night cloak Jan 20, 2019, 4:37 PM

#

@arctic trench no actually its a 20% chance to get something

#

Thats for a classic case

spark star Jan 20, 2019, 4:38 PM

#

@night cloak I didn't spent it showed Failed to purchase

night cloak Jan 20, 2019, 4:38 PM

#

A premium is close to 23%

fresh hedge Jan 20, 2019, 4:38 PM

#

Idk man ive opened a solid 30 and only got like a purple

#

Premium

night cloak Jan 20, 2019, 4:38 PM

#

Again

#

Thats just chance

quasi leaf Jan 20, 2019, 4:38 PM

#

hello miramar and erangel on the map parasailing the game gives error, please help me

#

Help

night cloak Jan 20, 2019, 4:38 PM

#

Get used to it, or buy something that you can get outright

#

Like an outfit

spark star Jan 20, 2019, 4:39 PM

#

Come on I need help

quasi leaf Jan 20, 2019, 4:39 PM

#

@fresh hedge azərbaycanlısan?

fresh hedge Jan 20, 2019, 4:39 PM

#

@quasi leaf wtf language is that

night cloak Jan 20, 2019, 4:39 PM

#

Spending money on cases is retarded, but to than complain you dont get anything is even more retarded

fresh hedge Jan 20, 2019, 4:39 PM

#

ACTUALLY

#

I saver up all those cases from the beginning

quasi leaf Jan 20, 2019, 4:40 PM

#

What are you from?

fresh hedge Jan 20, 2019, 4:40 PM

#

This more of a point of wasting my time than money

quasi leaf Jan 20, 2019, 4:40 PM

#

@fresh hedge

fresh hedge Jan 20, 2019, 4:40 PM

#

America

night cloak Jan 20, 2019, 4:40 PM

#

So you shouldnt be complaining of not recieving anything if you got those free

quasi leaf Jan 20, 2019, 4:40 PM

#

Ok

night cloak Jan 20, 2019, 4:40 PM

#

One thing is to complain about paying, but free is another

fresh hedge Jan 20, 2019, 4:40 PM

#

Time ismt free

night cloak Jan 20, 2019, 4:40 PM

#

Both are retarded

fresh hedge Jan 20, 2019, 4:40 PM

#

You run out

night cloak Jan 20, 2019, 4:41 PM

#

But one is more than the other

#

Your point?

fresh hedge Jan 20, 2019, 4:41 PM

#

You think money is more important tham time?

#

I can GET more money

night cloak Jan 20, 2019, 4:41 PM

#

Why spend so much time knowing your odds arent good than?

#

Thats on you for believing it would be worthwhile

fresh hedge Jan 20, 2019, 4:42 PM

#

Thats the thing I DIDNT KNOW they changed the rates

night cloak Jan 20, 2019, 4:42 PM

#

So you lost all credability

#

Always check your odds

fresh hedge Jan 20, 2019, 4:42 PM

#

Dont you think the older system is more FAIR to the people who spend money/play your game?

night cloak Jan 20, 2019, 4:43 PM

#

Who is more at loss, tencent or you

#

With the old systen

#

System

fresh hedge Jan 20, 2019, 4:43 PM

#

How is getting good stuff, making you want to spend money on more crates in the future bad for either one of us?

#

See if I WERE to buy 30 dollars worth of crates on the new system

night cloak Jan 20, 2019, 4:44 PM

#

Because than the whole point of buying cases is nullified

fresh hedge Jan 20, 2019, 4:44 PM

#

I would never buy them again

#

But 30 dollars on the old system

night cloak Jan 20, 2019, 4:44 PM

#

Yea, you get shi* but than you get something good on the 4th

fresh hedge Jan 20, 2019, 4:44 PM

#

I would have no problem getting more

night cloak Jan 20, 2019, 4:44 PM

#

The whole point of these is to get something good by chance

#

Buying crates is to test your luck, that's it!

#

If everyone is guarenteed something, than that item loses its value

#

Just look at csgo's cases

peak breach Jan 20, 2019, 4:46 PM

#

Is u guys game is also down?

fresh hedge Jan 20, 2019, 4:46 PM

#

You cant compare this to csgo!

night cloak Jan 20, 2019, 4:46 PM

#

I will reiterate my point one last time,buying cases is stupid cause chances are bad, complaining about them is even more stupid

peak breach Jan 20, 2019, 4:46 PM

#

My game is not openimg

night cloak Jan 20, 2019, 4:46 PM

#

Except i can

#

Since the cases are modeled after csgos

peak breach Jan 20, 2019, 4:46 PM

#

I think game is down again

fresh hedge Jan 20, 2019, 4:46 PM

#

With csgo its an investment where you have the chance to at least get the money back with what you spent

night cloak Jan 20, 2019, 4:47 PM

#

You said it yourself

#

Its a chance

hybrid island Jan 20, 2019, 4:47 PM

#

hey can anyone tell me what people usually come here for

fresh hedge Jan 20, 2019, 4:47 PM

#

None of the items in pubg have "Value" besides a little bragging rights

night cloak Jan 20, 2019, 4:47 PM

#

Yes

#

No

fresh hedge Jan 20, 2019, 4:47 PM

#

Yeah but thats CSGO

night cloak Jan 20, 2019, 4:47 PM

#

Who says you cant sell your accoubt?

#

Who says you have to spend money

#

Who says you need ti buy cases

fresh hedge Jan 20, 2019, 4:48 PM

#

Who bought cases?

#

I know I didnt 🤷‍♀️

night cloak Jan 20, 2019, 4:48 PM

#

Your complaining about an issue that is non exsitant because you know your chances, and you deceided ti take them anyway, complain about it, when you could have very easily used that money or time elsewhere

#

I rest my case

fresh hedge Jan 20, 2019, 4:49 PM

#

Whats wrong with rewarding your players who spend money on your game?

night cloak Jan 20, 2019, 4:49 PM

#

Um, royale pass?

#

S5 rewards?

#

Outfits that can be straight up bought?

#

Those are rewards for spending money

fresh hedge Jan 20, 2019, 4:50 PM

#

Dont those hold no "value" since they can be outright bought?

#

For like 20 dollars!

arctic trench Jan 20, 2019, 4:50 PM

#

@fresh hedge Dude, don't waste ur time with this guy, he is wasting ur time and spamming the SUPPORT.

night cloak Jan 20, 2019, 4:50 PM

#

And you spend more money on cases

#

Which typically dont give you much

fresh hedge Jan 20, 2019, 4:50 PM

#

No I didny

#

Didnt

night cloak Jan 20, 2019, 4:51 PM

#

So you get more value out of the items bough outright than crates

fresh hedge Jan 20, 2019, 4:51 PM

#

Then WHATS the point of cases then?

night cloak Jan 20, 2019, 4:51 PM

#

Its like this, you can get 100 now, or put double down, and get 400

#

The point is so you waste your money thinking your gonna get somethibg good

#

Same reason gambling exists

#

Same reason lottery exists

fresh hedge Jan 20, 2019, 4:52 PM

#

This isnt a gambling game its a battle royal

night cloak Jan 20, 2019, 4:52 PM

#

Than dont spend money on crates

#

You dont get anything taken away from not spending, and you dont get an extra bonus by buying

#

Its just up to the user if they want to look cool or not, simple as that

clear ocean Jan 20, 2019, 4:56 PM

#

can anyone please explain

📎 image0.png

#

play 15 matches with squad to compete?

lament viper Jan 20, 2019, 4:58 PM

#

Any information bout converting bp to uc?

clear ocean Jan 20, 2019, 4:58 PM

#

😂😂😂

#

uc to bp yes

#

not bo to uc

lament viper Jan 20, 2019, 4:58 PM

#

How

#

Oh

proven shard Jan 20, 2019, 4:59 PM

#

@night cloak well said

cinder iron Jan 20, 2019, 5:04 PM

#

Somebody here can help ? I purchased ₹799 pack for elite pass transaction was successful but i didn't get it , i have every proof . I use NetBanking as mode of Payment . Please Help me out i almost broked out 😔 Ping or Dm as your wish

atomic coral Jan 20, 2019, 5:07 PM

#

I recommend contacting tencent customer service @cinder iron

night cloak Jan 20, 2019, 5:08 PM

#

that’s a big butt suck

cinder iron Jan 20, 2019, 5:08 PM

#

I already did it , it sent me a automated mail Now waiting from 12 hours

glad harbor Jan 20, 2019, 5:13 PM

#

same happened for me got rp that increasing coupon like thing and get disappeared from inventory many thing i lost 🙄 #feelsbad

tiny bone Jan 20, 2019, 5:15 PM

#

When I started my match I can't get into the game and then enter match again comes and still d game doesn't loads...fix this issue

open light Jan 20, 2019, 5:24 PM

#

the game is is choppy af more than ever after the update

sharp hound Jan 20, 2019, 5:30 PM

#

@arctic trench yea if a luck system is added it would be good. If you don't get a good item from a crate then your luck percentage to get it in the next one should increase and if you get something good then your luck percentage will decrease

sand wraith Jan 20, 2019, 5:31 PM

#

too much lag even in lower ping. I go forward & after a while I see I'm back. such a bad experience

open light Jan 20, 2019, 5:31 PM

#

in this way youtubers like powerbang will get every single item out of the crates lol

#

@sand wraith I feel you man. too much lag

sharp hound Jan 20, 2019, 5:32 PM

#

@open light they do spend alot on crates 😂

open light Jan 20, 2019, 5:32 PM

#

powerbang is crazy

#

dude spends 90k uc in one go

sharp hound Jan 20, 2019, 5:33 PM

#

Damn

lime juniper Jan 20, 2019, 6:14 PM

#

Do not send it here.

quasi leaf Jan 20, 2019, 6:14 PM

#

What

storm flumeBOT Jan 20, 2019, 6:15 PM

#

Hello, @quasi leaf!

Please send your custom room details in the format as described in #matches privately to a moderator or an administrator for review. After approval, your custom room details will be announced for you.

quasi leaf Jan 20, 2019, 6:15 PM

#

Okey

south flower Jan 20, 2019, 6:23 PM

#

My friend's account got banned after a game for no reason. He doesn't use GFX tools, doesn't use any hacks, malware, plug-ins, etc but still got banned for 3650 days without any explanation. What do I do?

storm flumeBOT Jan 20, 2019, 6:24 PM

#

Please refer to FAQ 2.9 in #481198147478224896 for further information, @south flower. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

timber wyvern Jan 20, 2019, 6:30 PM

#

How does one bargain for items

lime juniper Jan 20, 2019, 6:31 PM

#

You select an item and share it with your friends so they can help you get discounts, @timber wyvern?

celest surge Jan 20, 2019, 6:32 PM

#

I purchased the royal pass but accidentally clicked the 600uc pass and not the elite upgrade pass, is it possible to upgrade the royal pass or no?

lime juniper Jan 20, 2019, 6:33 PM

#

Unfortunately not, @celest surge. However, you can always try to contact the customer service for further assistance.

somber ridge Jan 20, 2019, 6:33 PM

#

I just ran into hackers with wall hacks posting names on image share

storm flumeBOT Jan 20, 2019, 6:34 PM

#

Hello, @somber ridge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

night cloak Jan 20, 2019, 6:58 PM

#

Will I get banned for using graphics tool on pubg Mobile?

lime juniper Jan 20, 2019, 6:59 PM

#

Yes.

night cloak Jan 20, 2019, 6:59 PM

#

Okk. Thank you .

#

Any way of getting lesser lag in pubg Mobile?

lime juniper Jan 20, 2019, 7:00 PM

#

Reduce your graphics, play on a server with low ping, ensure that you have sufficient with available RAM.

night cloak Jan 20, 2019, 7:01 PM

#

How much ram do i will need

lime juniper Jan 20, 2019, 7:02 PM

#

3 GB in total is recommended.

night cloak Jan 20, 2019, 7:03 PM

#

Okk....got ya

tidal warren Jan 20, 2019, 7:07 PM

#

We have no info on that. @night cloak

hexed girder Jan 20, 2019, 7:09 PM

#

@tidal warren can vpn cause ban?

tidal warren Jan 20, 2019, 7:10 PM

#

Yes, we’ve seen many other incidents where the usage of a VPN suspended someone’s account. We don’t recommend using a virtual private network. @hexed girder

hexed girder Jan 20, 2019, 7:11 PM

#

@tidal warren okay😊

whole yoke Jan 20, 2019, 7:11 PM

#

Wait I’ve been seeing people get banned for no reason how do I ensure that I don’t get banned cuz I’m clean

#

-/-

tidal warren Jan 20, 2019, 7:12 PM

#

That’s why there’s the customer support. Also, keep in mind that the system rarely ever randomly suspends a user sans a legitimate reason.

whole yoke Jan 20, 2019, 7:12 PM

#

So I’m good

#

?

tidal warren Jan 20, 2019, 7:12 PM

#

Upon gathering the different stats, 70-80% of users claiming they were faultily banned were proved to be lying.

#

As long as you’re not breaking the TOS in any way, then yes, you should be fine.

whole yoke Jan 20, 2019, 7:12 PM

#

So all those are fakes

tidal warren Jan 20, 2019, 7:13 PM

#

80% tops are.

#

The chances are low.

whole yoke Jan 20, 2019, 7:13 PM

#

O ok woo I’m fine I don’t know how to hack I don’t see why u would I even killed hackers thanks

tidal warren Jan 20, 2019, 7:14 PM

#

No worries. Just a reminder that the link to official terms of service can be found in FAQ 7.3 #481198147478224896. I recommend you check it out.

frigid vector Jan 20, 2019, 7:15 PM

#

Bruh has any body resolved the issue with recording discord and pubg mobile and duscreen recorder?

tidal warren Jan 20, 2019, 7:15 PM

#

What’s the issue about?

#

Most devices already contain in-built recording apps. iOS and Samsung both have such feature readily available.

frigid vector Jan 20, 2019, 7:17 PM

#

📎 Screenshot_20190120-141646.png

tidal warren Jan 20, 2019, 7:17 PM

#

That seems to be an issue with your device. @frigid vector

#

I have never seen other users sending us this pop-up window before.

frigid vector Jan 20, 2019, 7:19 PM

#

OK well it must be all my devices then Cuz same thing with all them

tidal warren Jan 20, 2019, 7:19 PM

#

Have you tried: https://play.google.com/store/apps/details?id=vr.audio.voicerecorder ? @frigid vector

voice recorder - Apps on Google Play

frigid vector Jan 20, 2019, 7:20 PM

#

Hmmm no

tidal warren Jan 20, 2019, 7:21 PM

#

This one seems to have good reviews, try it out.

frigid vector Jan 20, 2019, 7:21 PM

#

OK will do thanks

tidal warren Jan 20, 2019, 7:21 PM

#

No worries.

sharp hound Jan 20, 2019, 7:27 PM

#

After a few games my game isn't freezing much but still stutters a bit

#

Before it was freezing everytime I shoot

tidal warren Jan 20, 2019, 7:28 PM

#

Means they must have improved the optimization overall.

waxen dew Jan 20, 2019, 7:31 PM

#

Someone hacked my acccount I need help

#

Account*

tidal warren Jan 20, 2019, 7:32 PM

#

Contact that particular social media your account is connected to. @waxen dew

glass lagoon Jan 20, 2019, 7:32 PM

#

If we make a custom room, 100 players can be in it and +3 spectators? (So, It's 103) Is that possible? @tidal warren

sharp hound Jan 20, 2019, 7:33 PM

#

@tidal warren great 😁

tidal warren Jan 20, 2019, 7:33 PM

#

I am actually not sure, I think there are 100 places for the actual players, and then 10 - 30 spots for spectators. @glass lagoon

#

There is no info on this in the FAQ either, so I am not 100% sure on this.

sharp hound Jan 20, 2019, 7:35 PM

#

They can be 10 spectators and 100 players

tidal warren Jan 20, 2019, 7:35 PM

#

I thought with the 0.10.0 update the spaces extended to 30.

glass lagoon Jan 20, 2019, 7:36 PM

#

I always ask tricky questions haha

#

Cause we're hosting a tournament with 25 squads = 100 players

#

and 3 spectators

#

so its 103

sharp hound Jan 20, 2019, 7:36 PM

#

I've played in a custom room a few days ago it was 10 at that moment

glass lagoon Jan 20, 2019, 7:36 PM

#

room capacity for players are 100

#

so are 3 extra spectators allowed?

tidal warren Jan 20, 2019, 7:36 PM

#

There are certainly spots for at least 10 spectators, so it should be fine.

glass lagoon Jan 20, 2019, 7:36 PM

#

oh great then

#

Thank you guys ! ❤

tidal warren Jan 20, 2019, 7:37 PM

#

I think it depends on what type of card is used as well, regular vs the advanced room card.

#

No worries, have a good one. @glass lagoon

sharp hound Jan 20, 2019, 7:37 PM

#

I used a regular one 😅

#

There's a glitch in custom rooms. if you die in the match you are stuck in the room and it doesn't exit

#

You have to restart the app

tidal warren Jan 20, 2019, 7:45 PM

#

That sometimes happens in the game as well. @sharp hound

#

Devs are aware of this strange bug, pretty sure they're working on figuring it out.

sharp hound Jan 20, 2019, 7:46 PM

#

@tidal warren oh I thought the regular matches was a net problem

#

It happened when I switched from data to wify

#

WiFi*

tidal warren Jan 20, 2019, 7:47 PM

#

Yes, that's what seems to trigger it.

sharp hound Jan 20, 2019, 7:48 PM

#

Ok thanks for the info

tidal warren Jan 20, 2019, 7:48 PM

#

No worries.

#

I'd recommend just using a singular connection and not switching in-between WiFi and cellular.

night cloak Jan 20, 2019, 8:00 PM

#

Will it ever be possible to remove a connection to your account? I understand it is currently not possible, but i just wanted to know if it was something to look for in the future

tidal warren Jan 20, 2019, 8:01 PM

#

We have no info on that. It will most likely never be available in fears that users will try to sell their accounts.

sharp hound Jan 20, 2019, 8:02 PM

#

Why can't my device with SD 625 and adreno 506 run hd and HDR

earnest goblet Jan 20, 2019, 8:03 PM

#

Loool @glass lagoon ihr’s written in pubgm support

tidal warren Jan 20, 2019, 8:04 PM

#

There are other factors to look into as well, like the capacity of your batter, etc. The main reason why your device cannot run it is because it might not be able to, or because the optimization is not complete. @sharp hound

sharp hound Jan 20, 2019, 8:05 PM

#

My battery is 4000mah and 4 GB ram

tidal warren Jan 20, 2019, 8:09 PM

#

Perhaps the optimization for your device will get better along with the next patch; however, if the device is more than 2 years old, the chances of better optimization are very slim.

stable hearth Jan 20, 2019, 8:10 PM

#

I got invited to download the beta, and I keep getting this, which promptly crashes the game every time I try to open. Is there any fix?

📎 image0.png

tidal warren Jan 20, 2019, 8:14 PM

#

The 0.11.0 is not available yet, what you're looking at is the 0.10.5 beta, this patch has already been released to most players. @stable hearth

stable hearth Jan 20, 2019, 8:16 PM

#

Ah okay. I was invited 9 or 10 days ago, it never worked, and the support email has been giving me the run around and not even actually answering my questions. You’ve already been more help lol. Thanks

tidal warren Jan 20, 2019, 8:16 PM

#

Oh yes, the registrations filled up fairly quickly, only a handful of players could actually play the beta.

#

The 0.10.5 live version came a couple days ago, it's an in-game 250MB update, you should have received it as well.

sharp hound Jan 20, 2019, 8:23 PM

#

@tidal warren it's a year old

tidal warren Jan 20, 2019, 8:23 PM

#

In that case, there is still hope.

#

HAHA

sharp hound Jan 20, 2019, 8:23 PM

#

pubgchickendinner

undone stream Jan 20, 2019, 8:27 PM

#

Hey, can anyone help me ?

tidal warren Jan 20, 2019, 8:28 PM

#

Yes? @undone stream

undone stream Jan 20, 2019, 8:28 PM

#

Is there a way we can link a pubg account to a different social media account if the current social media account got disabled ?

tidal warren Jan 20, 2019, 8:29 PM

#

Nope, that option is not available. @undone stream

undone stream Jan 20, 2019, 8:29 PM

#

Well, my facebook got hacked and then facebook permanently disabled my account.

tidal warren Jan 20, 2019, 8:29 PM

#

You'd have to dealt with FB.

#

Contact their Support and explain the situation.

undone stream Jan 20, 2019, 8:30 PM

#

I reached out to facebook support but they made it clear they won't unban my account

#

📎 Screenshot_20190121-0201362.png

#

They don't even let me explain :/

tidal warren Jan 20, 2019, 8:32 PM

#

As I said, there is no other way to go around this. You could try to contact the PUBGM support, but I doubt they can help you. @undone stream

edgy hamlet Jan 20, 2019, 8:32 PM

#

Anyone else getting problems with buying UC ? Purchased $100 worth of UC and still not in the account. Checked my bank and was deducted. Sent a message to customer support via in-game over 12 hours still no reply. Any way to contact them ?

tidal warren Jan 20, 2019, 8:33 PM

#

They will surely reply, just be patient. @edgy hamlet

#

@next jay Please, use #media.

undone stream Jan 20, 2019, 8:33 PM

#

They asked me to contact social media support too, i told them i did it and asked them the same question i first asked you.
They haven't replied since 4 days to that.

#

@tidal warren Since my facebook account is disabled, my pubg account is basically just lying there not connected to any social media account, right ?

tidal warren Jan 20, 2019, 8:40 PM

#

Guest option created a new account?

undone stream Jan 20, 2019, 8:40 PM

#

Because i searched it up using an alt and it's still there

#

I don't really rememeber, but i dont think it was a guest option created account

tidal warren Jan 20, 2019, 8:41 PM

#

Try to contact them again.

undone stream Jan 20, 2019, 8:41 PM

#

Okay, thanks for your time !

lime epoch Jan 20, 2019, 8:48 PM

#

Hey my game has been doing this pattern. Every time I start it lags a bit then once I refresh the game gets worse putting me under the map with my character jumping repetitively. I’ve tried updating it twice and nothing changed. This all happened when this season came out. I’m not sure what’s wrong and if the problem is because, my storage being full. I’m open to all opinions and advice.

tidal warren Jan 20, 2019, 8:49 PM

#

No worries. Good luck fingers crossed. @undone stream

#

How much RAM does your device have? @lime epoch

#

Such issue is usually caused by not enough space in your memory.

#

Or it could be caused by your connection as well.

#

What is your ping usually like?

astral topaz Jan 20, 2019, 8:50 PM

#

I have similar problem where the dobre miesto stadium and some containers take time to load and I'm flying around there.

#

Have 3gb ram

#

And 110ms ping.

tidal warren Jan 20, 2019, 8:51 PM

#

Have you both tried to repair the client?

astral topaz Jan 20, 2019, 8:51 PM

#

Yes.

tidal warren Jan 20, 2019, 8:51 PM

#

Also, try to get as good of a connection as possible.

astral topaz Jan 20, 2019, 8:51 PM

#

Works again for one game and then it's back to the same thing.

#

80-110ms is good.

tidal warren Jan 20, 2019, 8:51 PM

#

This seems like a device based issue, the device is not strong enough to load some textures or objects.

astral topaz Jan 20, 2019, 8:51 PM

#

It's green ping

tidal warren Jan 20, 2019, 8:52 PM

#

Too demanding of a map to run perhaps.

#

Also, try to lower your graphics.

lime epoch Jan 20, 2019, 8:55 PM

#

@tidal warren my connection is alright
Since I’m using iPhone my iCloud storage is 5gb and my storage in general is 32 gb.

tidal warren Jan 20, 2019, 8:55 PM

#

Does your device overheat? @lime epoch

lime epoch Jan 20, 2019, 8:57 PM

#

@tidal warren no I just checked the ping it’s 970

#

It’s bad

tidal warren Jan 20, 2019, 8:58 PM

#

Also, remember that when the battery is low, the frame rate will slow down, causing lag. So it's better to definitely not play while charging. Your phone's Temperature Control will be triggered when the phone is hot, which slows down the frame and makes the game lag. Moreover, don't have other apps running on the background- when there are too many processes running on the device, it will lag. Close all processes and restart the phone. If you set a higher graphic settings beyond the hardware capability of your device, it will cause your game to lag.

#

Oh gosh, no wonder you're teleporting and rubberbanding all over the place.

#

Connect to a WiFi if you can. @lime epoch

#

Those have more of a steady connection than cellular.

lime epoch Jan 20, 2019, 8:58 PM

#

It’s connected to my WiFi @tidal warren

tidal warren Jan 20, 2019, 8:59 PM

#

Go restart the router. @lime epoch

#

Usually just plugging it out its electric supply is enough, just plug it out, plug it in again.

#

What server are you playing on btw?

lime epoch Jan 20, 2019, 8:59 PM

#

North usually

tidal warren Jan 20, 2019, 9:00 PM

#

Make sure you play on the server which is geographically the closest to you.

lime epoch Jan 20, 2019, 9:00 PM

#

Yeah it’s the closest

tidal warren Jan 20, 2019, 9:00 PM

#

In your case, there has to be an issue with the WiFi.

#

Are there many users connected to it?

sharp hound Jan 20, 2019, 9:00 PM

#

I found a bug.. when I was riding a bike my bike randomly was teleporting in the air then back to the ground

lime epoch Jan 20, 2019, 9:00 PM

#

I’m going to restart my phone and see how it works as well

storm flumeBOT Jan 20, 2019, 9:01 PM

#

Hello, @sharp hound!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

tidal warren Jan 20, 2019, 9:01 PM

#

Alright, go do that. @lime epoch

lime epoch Jan 20, 2019, 9:01 PM

#

@tidal warren thanks btw

sharp hound Jan 20, 2019, 9:01 PM

#

Only happened when riding a bike other vehicles were just fine

tidal warren Jan 20, 2019, 9:01 PM

#

No worries, hope you figure out the issue. @lime epoch

undone stream Jan 20, 2019, 9:02 PM

#

Is anyone else facing the problem in which when we are in the lobby or when we come back to the lobby from a match, it often shows "No Response from server" and we'll have to either restart the game or wait for a long time till it loads properly ?

tidal warren Jan 20, 2019, 9:02 PM

#

Caused by an interruption in your connection. @undone stream

#

The signal gets very weak, hence the pop-up.

sharp hound Jan 20, 2019, 9:02 PM

#

@undone stream yes even I get the same issue on a strong connection

undone stream Jan 20, 2019, 9:02 PM

#

It doesn't happen to me alone, all my friends are facing the problem, and most of us have good internet connections

tidal warren Jan 20, 2019, 9:03 PM

#

It has to be a consistent connection.

#

Without any network jams.

#

More important than for it to be strong.

undone stream Jan 20, 2019, 9:03 PM

#

We never had this problem till recently, like the vikendi beta release

sharp hound Jan 20, 2019, 9:03 PM

#

Same

tidal warren Jan 20, 2019, 9:04 PM

#

The game could be more sensitive now to such connections, servers could play a role in this as well.

silk hamlet Jan 20, 2019, 9:04 PM

#

Can any mode help me with lag please

#

I lag so much I need help can’t play game

undone stream Jan 20, 2019, 9:04 PM

#

Well, it's becoming a major issue, and most internet connections are by default fluctuating in speed and stability

tidal warren Jan 20, 2019, 9:05 PM

#

**What should I do if I am experiencing lag?

If you encounter lag, please try the following:

Check out if you have selected the optimal server:
Tap the Select Mode button below the Start button in Lobby screen, then tap the server button in the top right corner. Select the server with the lowest ping.
Check if your graphic settings are compatible with your device.
Tap the setting button in the bottom right corner in Lobby, go to the Graphic menu and change graphic settings.
Change your connection method (4G vs. Wi-Fi) or move to a place with better signal.
Exit the game and clear some space on your device, then log into the game again. Before logging out, please note that if you are playing as guest, logging out may erase your progress.
Tap the Repair button on the right side of Login screen to repair PUBG MOBILE.
Download and install the game again.**

undone stream Jan 20, 2019, 9:05 PM

#

The game has become a bit too sensitive to those fluctuations

tidal warren Jan 20, 2019, 9:05 PM

#

@silk hamlet THIS6 Read up please.

silk hamlet Jan 20, 2019, 9:05 PM

#

I lag on 20 ping man

#

It happen after update

#

When we fight or we rush squad

tidal warren Jan 20, 2019, 9:06 PM

#

Does your device over heat? @silk hamlet

silk hamlet Jan 20, 2019, 9:06 PM

#

My game start freezing it freeze so much that can’t even open scope

#

No

#

It’s cool

#

iPad 2017

tidal warren Jan 20, 2019, 9:06 PM

#

Do you play while charging?

silk hamlet Jan 20, 2019, 9:06 PM

#

I even lower graphics to smooth

tidal warren Jan 20, 2019, 9:07 PM

#

Such lag is usually caused by a very low battery.

silk hamlet Jan 20, 2019, 9:07 PM

#

Yes I play while charging

undone stream Jan 20, 2019, 9:07 PM

#

Then that might be the issue

tidal warren Jan 20, 2019, 9:07 PM

#

Yeah, try not to do that.

silk hamlet Jan 20, 2019, 9:07 PM

#

But it was not the case before

undone stream Jan 20, 2019, 9:07 PM

#

I've experienced a drop in frame rate even on good ping on low battery

silk hamlet Jan 20, 2019, 9:07 PM

#

I guess

undone stream Jan 20, 2019, 9:07 PM

#

It's always been this way for me

silk hamlet Jan 20, 2019, 9:08 PM

#

Maybe I’m jumping to much lol

undone stream Jan 20, 2019, 9:08 PM

#

Probably mate

tidal warren Jan 20, 2019, 9:08 PM

#

Try to not play while charging.

#

Lemme know if that eased the lag a bit.

silk hamlet Jan 20, 2019, 9:08 PM

#

But lag is gone to out of control I’m sure it’s not my drive issue our whole squad lags even enemy’s on all chat were crying about lag

#

I will try to play without charger

#

Will see

#

Thanks

undone stream Jan 20, 2019, 9:09 PM

#

And make sure it's not on power saver mode btw

tidal warren Jan 20, 2019, 9:09 PM

#

Try it out, lemme know if you see a difference.

silk hamlet Jan 20, 2019, 9:10 PM

#

It’s off power save

undone stream Jan 20, 2019, 9:10 PM

#

Cool then

whole yoke Jan 20, 2019, 9:12 PM

#

@tidal warren what’s with the purchase bug

#

People having issues with the purchases not going through having the same problem

tidal warren Jan 20, 2019, 9:12 PM

#

There is no such a thing.

#

As a purchase bug.

#

Contact the customer service in-game, they'll help you.

whole yoke Jan 20, 2019, 9:14 PM

#

So what do u call something that just steels from u

#

And not giving anything back in return

tidal warren Jan 20, 2019, 9:14 PM

#

Has that happened to you? @whole yoke

whole yoke Jan 20, 2019, 9:14 PM

#

Yes and to a friend

tidal warren Jan 20, 2019, 9:14 PM

#

Users always get their UC.

#

Contact CS.

whole yoke Jan 20, 2019, 9:14 PM

#

Not mine I can send

#

A picture

tidal warren Jan 20, 2019, 9:15 PM

#

Contact the CS in game, send them the picture. @whole yoke

undone stream Jan 20, 2019, 9:16 PM

#

pubgmobile_cs@tencentgames.com

#

@whole yoke ^

tidal warren Jan 20, 2019, 9:16 PM

#

It's better to use the CS within the settings then their email.

whole yoke Jan 20, 2019, 9:16 PM

#

I did this sh is pis s ing menoff

fringe atlas Jan 20, 2019, 9:16 PM

#

Umm when are the hackers gonna get banned? pubgmt

whole yoke Jan 20, 2019, 9:16 PM

#

The set up is trash for the car

fringe atlas Jan 20, 2019, 9:16 PM

#

Btw hey kat

#

📎 Screenshot_20190121-024313.jpg

#

Top 4 hackers 😂

tidal warren Jan 20, 2019, 9:17 PM

#

Hello, Utk, cheaters are getting banned on a regular basis.

storm flumeBOT Jan 20, 2019, 9:17 PM

#

Hello, !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

tidal warren Jan 20, 2019, 9:18 PM

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If you have extra info send it to the CS.

fringe atlas Jan 20, 2019, 9:18 PM

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They deserve to be fined -_-- like honestly they ruin the game so badly

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Dude's got 366 KD

tidal warren Jan 20, 2019, 9:18 PM

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There are cheaters in every game sadly.

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RIP

fringe atlas Jan 20, 2019, 9:18 PM

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And that's how literally every game die

whole yoke Jan 20, 2019, 9:20 PM

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Would deleting the game work

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I sound so stupid

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@tidal warren I tried contacting them but the give me some bs articles

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That doesn’t match up with my problem

fringe atlas Jan 20, 2019, 9:21 PM

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@whole yoke it's fine if you've lost money then that's understandable you're not sounding stupid

whole yoke Jan 20, 2019, 9:21 PM

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It’s annoying

fringe atlas Jan 20, 2019, 9:21 PM

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The CS are the only ones who can help you tho the helpers and mods here are just to guide you or to suggest you of a solution

blissful leaf Jan 20, 2019, 9:22 PM

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Why Vikendi is lagging even with balanced graphics and 540p?

whole yoke Jan 20, 2019, 9:22 PM

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Then the game freezes yeah but it’s not helping

blissful leaf Jan 20, 2019, 9:22 PM

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On my device xiaomi Mi a1

whole yoke Jan 20, 2019, 9:26 PM

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Mk I sent it

sharp hound Jan 20, 2019, 9:29 PM

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@blissful leaf 540p? I thought the default resolution is 720p

high hornet Jan 20, 2019, 9:29 PM

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When does the go hockey event end?

astral topaz Jan 20, 2019, 9:38 PM

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@tidal warren could you also please relay the message to devs and ask them to optimize the game for Vivo devices.

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There was no notch support for the device, the vikendi update fixed the problem because we can now set notch/circle etc in settings but the game still isn't well optimized.

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I think that's the main reason why some buildings etc take time to load on the device.

lethal mason Jan 20, 2019, 9:45 PM

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you speak turkish

tidal warren Jan 20, 2019, 9:47 PM

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#482111832669159445 #481207198085677057

cedar galleon Jan 20, 2019, 9:52 PM

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my friends keep telling me if theres a red zone theres people in it. is it true?

tidal warren Jan 20, 2019, 9:52 PM

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Nothing that's been confirmed. As of now, that's just a rumor. @cedar galleon

night cloak Jan 20, 2019, 10:27 PM

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I got Problem ...
I can't see my friend in FriendList and i can't add him ... What i can do

tidal warren Jan 20, 2019, 10:28 PM

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So they're your friend in the game, correct? @night cloak

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Or you can't add them to play a game with you.

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Or you can't even add them to the list of friends?

night cloak Jan 20, 2019, 10:30 PM

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DM @tidal warren

serene steppe Jan 20, 2019, 10:39 PM

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Why is the game so laggy?

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Sometimes its 10fps

night cloak Jan 20, 2019, 10:47 PM

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Either your device or lag caused by server instability, @serene steppe.

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what device ar you using? @serene steppe

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are*

gritty lava Jan 20, 2019, 11:56 PM

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Hey so ive been hitting headshot and i hit this guy with m24 with a lvl 1 helmet on and he didnt get knocked even if it was neckshot please fix if even ibe (youtuber) made a video about it

upper void Jan 21, 2019, 12:04 AM

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Ive noticed that the game have some kind of mouse acceleration, some way to avood it?

night cloak Jan 21, 2019, 12:07 AM

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@tropic ravine

tropic ravine Jan 21, 2019, 12:07 AM

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Hey @night cloak

night cloak Jan 21, 2019, 12:07 AM

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Where is the titles?

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Im #2 duo wins and no title

tropic ravine Jan 21, 2019, 12:08 AM

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#2 in your country or region?

night cloak Jan 21, 2019, 12:08 AM

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Country

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All players don't have titles

tropic ravine Jan 21, 2019, 12:09 AM

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You might want to contact in-game support with regards go your inqury.

night cloak Jan 21, 2019, 12:09 AM

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Ok. Ty

tropic ravine Jan 21, 2019, 12:11 AM

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Let me know if you have any aditional questions.

boreal reef Jan 21, 2019, 12:30 AM

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@night cloak you will get it like on monday?

atomic egret Jan 21, 2019, 12:33 AM

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someone can help me ?

elfin zodiac Jan 21, 2019, 12:34 AM

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Yes what's the problem ? @atomic egret

atomic egret Jan 21, 2019, 12:40 AM

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i cant login lnk facebook @elfin zodiac

rotund trellis Jan 21, 2019, 12:40 AM

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I can’t log onto my account anymore :-

elfin zodiac Jan 21, 2019, 12:40 AM

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Did you use it for another account ?

atomic egret Jan 21, 2019, 12:42 AM

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always force close @elfin zodiac

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📎 Screenshot_2019-01-18-16-10-07-616_com.tencent.ig.png 📎 Screenshot_2019-01-18-16-10-11-786_com.miui.home.png

elfin zodiac Jan 21, 2019, 12:42 AM

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Does it say anything ?

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Have you tried using the repair button in the top right ? @atomic egret

rotund trellis Jan 21, 2019, 12:44 AM

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I just opened Pubg and it was logged out of my Pubg account. I logged back into my Facebook account and it took me to a brand new account:/

atomic egret Jan 21, 2019, 12:46 AM

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@elfin zodiac I've done it either repair or reinstall

elfin zodiac Jan 21, 2019, 12:47 AM

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I have no idea why it would do that

atomic egret Jan 21, 2019, 12:48 AM

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📎 Screenshot_2019-01-18-14-29-10-347_com.google.android.gm.png

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email from tencent

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@elfin zodiac

elfin zodiac Jan 21, 2019, 12:49 AM

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I guess you will have to wait then @atomic egret

atomic egret Jan 21, 2019, 12:52 AM

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My account has been like that for 1 month, and strangely when logging in using a guest account nothing happens

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@elfin zodiac

elfin zodiac Jan 21, 2019, 12:52 AM

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Could be a problem gathering the data with your account

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Not much can be done

astral topaz Jan 21, 2019, 12:54 AM

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So the 4.99$ UC pack is 420inr in the game but 4.99$ to inr on Google is 355.49 INR.

atomic egret Jan 21, 2019, 12:54 AM

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hmm so what can i do ?

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@elfin zodiac

elfin zodiac Jan 21, 2019, 12:55 AM

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@vital sluice do you know any fix rp the problem ?

astral topaz Jan 21, 2019, 12:55 AM

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The 10$ UC pack is 799rs but 10$ is 712rs

vital sluice Jan 21, 2019, 12:55 AM

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@elfin zodiac. What's the problem?

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@astral topaz that's including the other taxes it varies

elfin zodiac Jan 21, 2019, 12:56 AM

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Look above on @atomic egret messages

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@vital sluice

vital sluice Jan 21, 2019, 12:57 AM

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@atomic egret have you tried opening your account on a different device?

astral topaz Jan 21, 2019, 12:57 AM

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What are these taxes? @vital sluice

atomic egret Jan 21, 2019, 12:57 AM

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there is no information until when my account can return, this is more terrible than banned @elfin zodiac

astral topaz Jan 21, 2019, 12:57 AM

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Back when 10$ was around 640rs the 10$ pack costed 640rs only. No taxes were included back then

vital sluice Jan 21, 2019, 12:57 AM

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@astral topaz particular country taxes ,not sure what exactly

atomic egret Jan 21, 2019, 12:57 AM

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already and the results are the same

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@vital sluice

vital sluice Jan 21, 2019, 12:58 AM

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You didn't answer me @atomic egret

astral topaz Jan 21, 2019, 12:58 AM

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When 10$ became 800rs they updated it to that price so did they forget to check the current value of INR to USD or something.

atomic egret Jan 21, 2019, 12:58 AM

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already and the results are the same @vital sluice

vital sluice Jan 21, 2019, 1:00 AM

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So your account opens in other device @atomic egret?

atomic egret Jan 21, 2019, 1:01 AM

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not after I tried logging in on another phone I immediately deleted the publisher and exited facebook @vital sluice

night cloak Jan 21, 2019, 1:02 AM

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If no way to fix it, all you can do now is wait

atomic egret Jan 21, 2019, 1:04 AM

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but not as banned as there is information about the time :( @night cloak

haughty cypress Jan 21, 2019, 1:22 AM

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eh eh, what is this imposter 😤 😤

atomic egret Jan 21, 2019, 1:23 AM

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@haughty cypress what?

quaint sapphire Jan 21, 2019, 1:24 AM

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If i Clear the game data...do I have to download this in-game update again?

📎 Screenshot_2019-01-18-12-18-58-938_com.tencent.ig.png

haughty cypress Jan 21, 2019, 1:25 AM

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supposedly, yes? im not too sure @quaint sapphire

sand wraith Jan 21, 2019, 1:40 AM

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I get higher ping while playing. I informed to my ISP about this matter for lowering ping. they asked me the server address of pubgm so that they can cache it to get low ping.
How can I get the server address of pubg mobile?
I always get 200+ ping.
I play on Asia server.

molten sonnet Jan 21, 2019, 1:48 AM

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I was wondering if the vikend map of the global version is still incomplete, Because when I fell in DINO park I realized that the volcano that exists in the PC version and the Chinese version of the mobile exist

night cloak Jan 21, 2019, 1:57 AM

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It is complete, @molten sonnet.

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Uh, you can't, @sand wraith.

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Pretty sure it's confidential.

hushed bridge Jan 21, 2019, 2:02 AM

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Some one has got some explaining to do. I used 4 kits and I videoed the entire last circle. Ran around the whole side and no one. Sat in the middle waiting to heal. Some one have an answer here?

📎 video.mov

sick rivet Jan 21, 2019, 2:09 AM

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i have heard that chances of getting something rare increase if u get a chicken dinner before opening a crate,is it true?

night cloak Jan 21, 2019, 2:12 AM

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No.

sand wraith Jan 21, 2019, 2:12 AM

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@night cloak but with high ping it's really hard to play. even in looting I need to pick several times the same item.

sick rivet Jan 21, 2019, 2:12 AM

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@night cloak ty

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and notch screen isint working in my device

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my device is poco f1

coral loom Jan 21, 2019, 2:13 AM

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I got a ban, what to do?

night cloak Jan 21, 2019, 2:16 AM

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Have you tried this, @sick rivet?

📎 Screenshot_20181224-172256.png

storm flumeBOT Jan 21, 2019, 2:16 AM

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Please refer to FAQ 2.9 in #481198147478224896 for further information, @coral loom. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

sick rivet Jan 21, 2019, 2:25 AM

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@night cloak yes

livid abyss Jan 21, 2019, 2:32 AM

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How to report cheater?

haughty cypress Jan 21, 2019, 2:33 AM

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there is a report button at the bottom left on the match results screen after you die @livid abyss

livid abyss Jan 21, 2019, 2:34 AM

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No, i mean report in forum

sick rivet Jan 21, 2019, 2:35 AM

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guys listen i played a Normal match in solo and i lost but still got 50 points where as i dropped in squads with literally everything same but 15 points. u get more points in solo?

haughty cypress Jan 21, 2019, 2:35 AM

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if you plan to report here, there is no point @livid abyss

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@sick rivet depends on the rank

livid abyss Jan 21, 2019, 2:36 AM

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Look,, he using cheat

📎 JPEG_20190121_093538.jpg 📎 JPEG_20190121_093530.jpg

haughty cypress Jan 21, 2019, 2:36 AM

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the lower the rank, the more points you gain

sick rivet Jan 21, 2019, 2:36 AM

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oh

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makes sense

haughty cypress Jan 21, 2019, 2:36 AM

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@livid abyss

cheats can only be proven through video footage
game devs dont look into this place, no point posting it here

livid abyss Jan 21, 2019, 2:37 AM

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@haughty cypress Omg

sick rivet Jan 21, 2019, 2:37 AM

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@haughty cypress ty

haughty cypress Jan 21, 2019, 2:37 AM

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like, actual in game footage

livid abyss Jan 21, 2019, 2:38 AM

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@haughty cypress you know where place i must send this video?

haughty cypress Jan 21, 2019, 2:38 AM

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you can try their email, but its mostly bot replies there

livid abyss Jan 21, 2019, 2:39 AM

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@haughty cypress Asem lah mager wa, but thanks senpai

dreamy marten Jan 21, 2019, 2:45 AM

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I need help ...my facebook friends list got vanished automatically!!! Why?? @haughty cypress

haughty cypress Jan 21, 2019, 2:45 AM

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did your fb account got hacked or sumthin

dreamy marten Jan 21, 2019, 2:46 AM

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No bro

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Nothing happened

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🤔

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Account is running fine ...

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Should I log out and login again??🤔

haughty cypress Jan 21, 2019, 2:47 AM

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im not a mod, and i have no idea why either
tho mods would suggest you to try to hit the repair button on the loading screen
and yeah sure, you could try logging in and out again

dreamy marten Jan 21, 2019, 2:47 AM

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Ok thanks..I will try it now bro :)

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@haughty cypress thank you bro ..it got fixed ....I just logged out and in again...

tepid tartan Jan 21, 2019, 2:55 AM

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📎 image0.png 📎 image1.png

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Did not go away my ping is usually 60 made it unplayable

night cloak Jan 21, 2019, 2:57 AM

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I wanna share my custom rooms and host tournaments

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What should I do?

storm flumeBOT Jan 21, 2019, 3:07 AM

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Hello, @night cloak!

Please send your custom room details in the format as described in #matches privately to a moderator or an administrator for review. After approval, your custom room details will be announced for you.

night cloak Jan 21, 2019, 3:08 AM

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Check out #481199272499609627 .

scenic valley Jan 21, 2019, 3:57 AM

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How can I post a clan recruitment?

haughty cypress Jan 21, 2019, 3:58 AM

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check out #481198147478224896 7.4 @scenic valley

scenic valley Jan 21, 2019, 4:05 AM

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So... I can post a clan recruitment like that?

night cloak Jan 21, 2019, 4:06 AM

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Yes.

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It's either your device or lag caused by server instability, @sand wraith.

scenic valley Jan 21, 2019, 4:07 AM

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It says that I dont have permission to post a clan recruitment. Where do I send the Form?

storm flumeBOT Jan 21, 2019, 4:07 AM

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Please refer to FAQ 7.4 in #481198147478224896 for further information, @scenic valley. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

outer turret Jan 21, 2019, 4:08 AM

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I would like to point out that the bans in pubgm caused when playing Vikendi game are not removed yet.

night cloak Jan 21, 2019, 4:09 AM

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All bans are removed as I got information from banned users that they are unbanned now.

coral loom Jan 21, 2019, 4:10 AM

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Guys. I got a ban for nothing. I did not use cheats, bugs and other programs. What should I do?

haughty cypress Jan 21, 2019, 4:11 AM

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your only hope is to hit on the fil claim button on the ban message @coral loom

night cloak Jan 21, 2019, 4:16 AM

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Refer to #481198147478224896 2.9, @coral loom.

stone flint Jan 21, 2019, 4:20 AM

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Can I have someone banned

#

Someone keeps friendly firing me

coral loom Jan 21, 2019, 4:27 AM

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@night cloakwhere i can find Find Claim?

night cloak Jan 21, 2019, 4:33 AM

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When you get message of banned in game then you can see two options there . The right on is file claim option, @coral loom.

violet jacinth Jan 21, 2019, 4:33 AM

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!help

royal glenBOT Jan 21, 2019, 4:33 AM

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✅ Check https://rythmbot.co/features#list for a list of commands

opaque mist Jan 21, 2019, 4:33 AM

#

yikes

night cloak Jan 21, 2019, 4:33 AM

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Do you need help,@violet jacinth ?

violet jacinth Jan 21, 2019, 4:34 AM

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I want to talk to pubg bot to talk the customer service

hexed girder Jan 21, 2019, 4:34 AM

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There is no bot to talk @violet jacinth

storm flumeBOT Jan 21, 2019, 4:34 AM

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You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

violet jacinth Jan 21, 2019, 4:34 AM

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The pubg bot

night cloak Jan 21, 2019, 4:35 AM

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You can contact like this to the customer service .

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There is no pubg bot.

violet jacinth Jan 21, 2019, 4:35 AM

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There was but

hexed girder Jan 21, 2019, 4:35 AM

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Its a manual bot if m not wrong

violet jacinth Jan 21, 2019, 4:35 AM

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They removed it I think

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Customer service are replying

night cloak Jan 21, 2019, 4:37 AM

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It was removed long time ago.

sonic coral Jan 21, 2019, 4:41 AM

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😭 after the update no response foem server error is voming regularly and the ping is also so damn high not able to play

bold sleet Jan 21, 2019, 4:59 AM

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Hi- My game keeps crashing while I am in matches. I've tried repairing the game through the main menu and soft resetting my phone, but it still crashes.

mellow nymph Jan 21, 2019, 5:00 AM

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📎 Screenshot_20190119-233543.jpg

#

Why I can't change the emotes/dance??

bold sleet Jan 21, 2019, 5:01 AM

#

@mellow nymph Drag the emotes out of the bar on the left, then drag what you want into the empty spaces.

night cloak Jan 21, 2019, 5:04 AM

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What is your device , @bold sleet?

bold sleet Jan 21, 2019, 5:04 AM

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@night cloak Droid MAXX, Android

mellow nymph Jan 21, 2019, 5:04 AM

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@bold sleet thank u man 😂

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I didn't know that 😂 😂