@urban garnet just click it and scroll all the way down. There’s a girls hairstyle at the bottom
#questions
sudden vault
night cloak
then whats the point of buying elite pass +?
wtf
It shouldn't affect your gameplay at all, @urban garnet.
worn forum
You just level up faster@night cloak
night cloak
that sucks
Elite Pass Plus just gives you an extra 25 levels.
25 ok
Which technically is equal to 2500 UC.
worn forum
Yes, and u can buy the outfits from redeem with the extra uc at the end
sudden vault
I don’t understand why it needs that info if you’re purchasing with in-store credit
worn forum
@night cloak Has to be platinum solo
@sudden vault You are buying UC, which is directly linked to app store. App store needs your card details to make purchase
sudden vault
But credit card info?
This isn’t my first time purchasing anything from PUBG mobile
I can understand if I didn’t have enough in-store credit but I have more than enough
night cloak
Hey why is pubg blocked in my country
Like half I can only play if I change my routers DNS server
But I can't access websites
sleek plinth
@sudden vault May I ask, are you talking about “Fill in the billing address” .
sudden vault
Anyhow I just fixed but it’s trash that it even inquired about your credit card when you have more than enough in-store funds to purchase
I just changed my card info to my actual credit card but I don’t see the relevance if I have in-store funds @sleek plinth
sleek plinth
It has always been like that.
worn forum
@night cloak Some areas/countries have blocked pubg, so it won't run normally and thus people use vpn and play
sudden vault
But since season 1 I haven’t changed anything at all and all of a sudden it’s asking to verify payment method at Season 5? @sleek plinth
worn forum
Are u sure you have enough itunes balance in your account?
sudden vault
Haha of course lol
sleek plinth
@night cloak what country are you from?
sudden vault
Would this not be enough? It’s fixed already but geez
sleek plinth
@sudden vault it’s not in-games fault. It is apple, we should know by now that Apple wants to know everything about us.
sudden vault
Normally I try not to put my actual cred info on apple but a prepaid credit card to sit in its place @sleek plinth
sleek plinth
👍
sudden vault
Now to get some Pubg gaming on
Thanks for the lil walk throughs @worn forum @sleek plinth and @night cloak
sleek plinth
No worries! Go get them chicken dinners mate
sudden vault
Yessir 👊🏾
onyx briar
why cant i hear the sound for laugh emote
because theres a simbol of volume on the laugh emote so i am curious
worn forum
No worries mate! Rock the arena
willow dune
How much time it would take to make 270+ rating in squads?
Coz it took me almost 6 hrs
weary sedge
when will update come?
willow dune
@weary sedge 0.10.5 is already out
weary sedge
on play store @willow dune?
sleek plinth
in-game update.
weary sedge
oh thanks
sleek plinth
👍
feral birch
BugG
main oracle
ripe vale
Beta pubg mobile
stable ether
@tawny zodiac
Facebook And Twitter
onyx briar
why isnt the laugh emote making sound while it has a symbol of sound on it
placid smelt
I am facing a problem of dsync in game
hollow brook
My friends account banned without reason
worn forum
@hollow brook You can explain your situation to the in game help service by clicking report
The screen where it says you are banned, there is an option
hollow brook
@worn forum accout banned
worn forum
Yeah there is a button on the screen where it says you are banned for 3650 days or whatsoever
neon patio
@hollow brook he's banned forever my guy
night cloak
Contact customer service for issues related to bans, @hollow brook.
We can't do anything about it here.
placid smelt
@night cloaki am facing d-sync problem in game
hollow brook
@neon patiobut why he is loyal player
neon patio
@hollow brook He managed to violate one of the many PUBGM guidelines, personally I cannot tell you exactly what he's banned for, but I can tell you he's going to stay banned. I have yet to see someone work around a ban.
jolly oxide
Can anyone help me clearing my doubts?
hollow brook
@neon patioplzz help
night cloak
What is it, @jolly oxide?
neon patio
@jolly oxide Doubts cleared
placid smelt
Plz help me
jolly oxide
Yous guys know today was the final phase of crew challenge Tpp Asia.
neon patio
@placid smelt D-Sync issues are affiliated to your connection to PUBGM's servers.
hollow brook
He is loyal you also check states @neon patio
placid smelt
@neon patio i am getting 60ms ping
neon patio
@hollow brook Theres nothing we can do, were just discord staff.
night cloak
Contact customer service for issues related to bans, we can't do anything about it here, @hollow brook. I'm not repeating.
hollow brook
@night cloakokkk
jolly oxide
But a team named "LGS47" was using cheats. Our whole team got wiped out by getting shot through walls. One of our ally clan was also there in the match. The got wiped out by same team through wall.
What is the point of all these Crew challenge matches if cheaters are there in finals too?
We tried mailing customer support. But they are ignorant to take any measures.
neon patio
@placid smelt D-Sync can occur with any ping, D-sync is when you and another player are sending and receiving data from the servers at completely different speeds, resulting in you two being desynchronized.
placid smelt
@neon patio now how can i play game while d-sync
neon patio
It could simply be your ping spiking up suddenly, or another player with high ping.
This is common when playing on foreign servers rather than your local one (and vice versa).
placid smelt
Okay thanks for help and i play in asia server from india
jolly oxide
Hello??!
neon patio
@placid smelt Try out some other servers and see if they perform any better for you.
placid smelt
Other server pings are 300+
unique mason
neon patio
The one and only method of reporting cheaters is through in-game. You can report your killer upon death and end-game, or you can report someone from their profile page.
hearty cave
Reset game
tawny zodiac
@stable ether it says u must link it to google play games , just link it because if you got google play redeem card it is from their company and they want u to be logged with their company
if u link it, youre not gonna lose your progress
uncut iron
Hey..does Mutant is spawned at Vikendi too?
stable ether
@tawny zodiac
stable ether
Can't link only 2 options were there for us I used FB and Twitter
tawny zodiac
@stable ether unlink it from twitter
stable ether
How to do that?
tawny zodiac
and they link it to google play
night cloak
Please provide some evidence, @uncut iron.
tawny zodiac
lemme try
devout geode
@uncut iron They lied to you
tawny zodiac
crystal ginkgo
Admin, I'm both mobile and emulator player but this server is only showing me that I'm only an emulator player. Although I'm not playing on emulator for 3 months
tawny zodiac
@stable ether send me a pic of that menu
stable ether
Yes sir
crystal ginkgo
How can i change it
vagrant dew
.
stable ether
@tawny zodiac
tawny zodiac
oh
i feel bad for you
but i dont think theres any solution
imma try to find out something to help you
btw im response
stable ether
🤦
molten crown
You get 2 then that’s it
stable ether
So I can't link my google account
stable ether
How to do that
forest shadow
Has someone found a fix for the wrong aspect ratio on Android phones?
stable ether
Ok
willow dune
avoid using any third party apps like ::second space virtual spacee or any thing like that if u try to run the game in that it will give u ban again with extended days andd after that 10 yrs
and also make sure there isnt any app running in background which may change the graphics of your game or device
cosmic gazelle
I'm not getting any points on FPP
Why
I played 5 matches but got 0
Check the pic
I'm on gold 1 and it's not increasing
narrow umbra
I can't be able to play a match and iam not be able enter after login option
My wifi is working properly
naive charm
@willow dune what’s this client app thing??
night cloak
They allow you to have two apps for the game @naive charm
Basically 2 pubg games in one phone
whole yoke
Is it a new bug now. I ordered UC and it failed to come through then when I go back to order it it just saids will give it to you for free because you already bought it. Now I tried restarting and everything possible?
proven shard
@whole yoke same here, it just hangs the app and doesn’t add it upon restart, charged my Apple account though
hollow fiber
I took 2x UC from my game account, but it's 600
proven shard
If I click on it now it says it won’t be billed since it was already purchased and then hangs again
hollow fiber
Sorry for my bad english.
proven shard
I’ve tried resetting on main screen and redownloading app to no avail
proven shard
Yeah
hollow fiber
Give my money or UC!
sleek plinth
@night cloak what is it?
clear ocean
fix the one shot glitch got killed again by that fking glitch
night cloak
@clear ocean It's not a one shot glitch, there's multiple shots but it may appear like one shot to you cuz of lag
worn forum
@night cloak It doesn't look like. It is actually a bug
night cloak
How can a bug give the enemy the ability to kill you with one shot
worn forum
@night cloak The one shot glitch is basically when our gun fires just a single shot, even despite being in auto mode
night cloak
Oh sorry @worn forum i thought that when the enemy kills you with one shot
restive forge
I recently added enough money to purchase Elite+ pass and when I went to go purchase UC it said I had insufficient funds. So I went to go check it said PUBG had a pending purchase of $2.99 UC. Which I never attempted to purchase. Reason why this happened?
worn forum
Are you using android or ios?
restive forge
iOS
worn forum
And u added funds in the app store?
restive forge
I’ve contacted apple and it said it would take 48 hours for a response. I don’t even have the UC. It just took the money and said the purchase was pending.
Yes. I just purchased a gift card about an 30 mins ago and added it.
worn forum
So, from your apple id, did u lose your 3$ or is it still with u?
restive forge
I don’t have it.
worn forum
Ok. So, then u can contact apple support and explain them the whole situation. They will definitely come up with a solution or maybe refund u the whole amount
restive forge
I mean. Why would it take my money anyways if I haven’t even received the UC?
worn forum
Could have been some miss-communication between the two platforms
But just for your info, apple refunds within 30 days, or so
night cloak
I want to be a beta tester
lean sky
wheat parrot
@willow dune im sorry to bother but there isnt any problem I just wanted to ask is it true that a zombie mode is comming
Coming*
You know i have to tell my followers so i wanted to know too
Can you tell me
The date if it is coming ?!
willow dune
@night cloak this server is only for the orignal international game
@wheat parrot the dates aren't confirmed yet! Any news will be posted to #news
whole yoke
26 wins are u serious
grand hare
Lag isn't yet fixed but now game is more laggy nd fps dropping....Don't know on what devs r focusing on but idk about how it's on 1+ becoz currently I don't have it but on my potato its totally unplayable I mean fps drops badly where u aim where it goes after 2 sec nd nxt u r ded....It's idiotic to suggest multiple repairs...It's better to make game better like before than suggesting players to do things...
fiery echo
Guys can someone help me
My friend tried to buy uc through net banking but it showed transaction failed and he didn't get any uc or even refund
What should I do? I lost my money and didn't get anything
Help me
ember herald
My controls are messed up after the update and I can’t control my player movement or anything, anyone know what to do? The repair button isn’t working, it made it worse
@ me if you can help
wild moon
I have someone trying to steal my account
They hacked my Facebook trying to steal my pubg account, how can I stop this
willow dune
Change facebook password!
@fiery echo contact in-game provide them the payment details.....any they will get back to you
night cloak
Try signing in through that and see what it says
twin lava
@night cloak I did everything it told me to but it says failed to purchase
night cloak
I personally haven’t bought anything as of right now but try logging out of it. Maybe it’s not registering. Don’t know what to tell ya
night cloak
Go to your iphone settings>general>restrictions>in-app purchases and check if you're restricted.
wild moon
Can't change Facebook password, the person switched my Recovery email with there's
night cloak
@twin lava actually, I think they charge tax so you won't be able to buy the $13.99 one
Try buying a cheaper one and see if it works
twin lava
): ok
night cloak
I looked up your issue and there doesn't seem to be a resolve for it
dim basin
guys i think there is a problem when creating Clans
willow dune
@dim basin what is the issue you are facing!
leaden fiber
Hello, do you guys know how to fix "Can't download app" issue on iOS?
pale mirage
Hackearam minha conta, tenho vídeos jogando nela e provas de faturas no jogo, existe alguma forma pra mim recupera-lá?
Hackearam meu Facebook, cujo estava logado nela.
Excluiram ele, impossível de recuperar!
dim basin
in the and, when i press create clan it Show me a a loading then nothing Happen @willow dune
maybe because i leave a clan
willow dune
@pale mirage english language
@dim basin wait for the loading.....it takes time or the server may be busy .....
Try restarting the game......and wait for it
pale mirage
They hacked my account, I have videos playing on it and evidence of invoices in the game, is there any way for me to recover it?
They hacked my Facebook, which was logged into it.
They excluded him, impossible to recover!
night cloak
@dim basin you need to wait 72 hours before creating and joining a new clan.
wild moon
This is crazy, I spent to much money on my account not to be able to get some support for my problem
pale mirage
I understand you bro
pearl owl
@pale mirage Contact fb
wild moon
I got we chat as my second account and that doesn't even have my stuff backed up
pearl owl
They can help you
wild moon
There is no way to call fb for support
pearl owl
Ik but theres support section on website
wild moon
Just a whole bunch of run around
pale mirage
@pearl owl But my account was banned by hackers
pearl owl
Ah then rip
pale mirage
You have of link to support?
pearl owl
Sure.
wild moon
What's the support link?
pearl owl
search Facebook account hacked support
On googlr
I camt paste here its not letting me paste
Ive tried it
pale mirage
@pearl owl thanks bro
pearl owl
No Problem brother
night cloak
I want to be a beta tester
clever inlet
Fix the lag in pubg
night cloak
@night cloak. You can't, there's nothing to beta
@clever inlet those posts don't work
İnternet problemim yok.
Emulator: Tencent Gaming Buddy
Format attım sildim tekrar yükledim pc bile format attım.
Oyun Akşam Saat 8 de Başlıyor Gece 12 e kadar bu şekilde Ping var Ve alakasız bir şekilde gece saat 12 den sonra düzeliyor sadece bu saatler arasında böyle ve her gün bu durum var yeter artık bir ilgilenin
@night cloak wrong channel
Use Emulator Support
past sparrow
I stay in Australia
I play in Asia server with 200 ping
If I use VPN to fix ping, does I get any problem with my account.
Thanks a lot.
night cloak
Depends on the VPN
Why cant I buy the RP?
It wont let me use a google play card
Because you don't use them in game
You have to redeem it first
I did
For play store credit
Yes
It says its declined
Don't know may be using the wrong payment option
ruby totem
I was banned for "using 3rd party applications"
ruby totem
Well I didn't
ruby totem
The only hostile ish apps i have on my device is magisk manager and lucky patcher
pure fractal
@ruby totem try hiding your root with magisk
night cloak
Lucky patcher is a app used to get paid in app purchase free
pure fractal
And no gfx ffs @ruby totem
night cloak
Tons of issues with that
pure fractal
@night cloak even I have lucky patcher doesn't make a difference
ruby totem
Lol my device runs worse with gfx
pure fractal
My lucky patcher doesn't interfere in any way, automatically on its own with any app
ruby totem
And my lucky patcher is way outdated and i hVent dared try it on pubg mobile
pure fractal
Unless I want it to
night cloak
There's a few versions of it. Some work some don't
ruby totem
Still dont see why im banned
pure fractal
@ruby totemyep but don't use gfx, on multiplayer platforms tweaking graphics is like using a visual graphic cheat
ruby totem
I use a game booster if that counts
pure fractal
Just see that no rooted app touches your game, or has any settings activated to do so, like purify ?
Just recheck your settings
ruby totem
Would that just unban me?
pure fractal
@ruby totem maybe, good to be safe than sorry
Use the cleaner which comes with the OS
night cloak
Basic got picked up for game altering . They noticed you been using something that is not allowed
pure fractal
@ruby totem nope they give you a time period
ruby totem
night cloak
You won't get auto unbanned you will likely have file a claim
And even then they can deny it
pure fractal
10 year bans are serious
ruby totem
Lol i tried filing a claim they went over rules and regulations
night cloak
Out of luck
ruby totem
Exactly i dunno what i did to deserve a 10 year ban
night cloak
Getting rid of 10 year ban isn't easy
pure fractal
Recheck your rooted app configuration, if you are saying the truth that you didn't use any tool to interfere with the game
If not personal, then what are those app icons in your notification tray
night cloak
You broke the game rules , issue is you didn't think anything it have running on device can be detected andd get you banned.
ruby totem
The first is magisk second is headphone jack third is warning cuz my alt email was shut off and fourth is crosshair hero
Crosshair hero could have caused it now that i think of it but i havent had any problems before
pure fractal
Pardon me, but why do you have a root manager active
ruby totem
What do you mean?
The magisk notification is cuz my tablet needs an older version of magisk to be rooted, so the magisk app is constantly notifying me to update butnif i do everything breaks
night cloak
You'll have to remove those things and get a new account
pure fractal
It was working with the app that's why it detected a third party app
ruby totem
Theres no way i can appeal or something?
pure fractal
It's up to the developers, but since they have a valid reason it's quite difficult
Almost impossible
night cloak
You already did but thing is there is no way to prove you did it on purpose or not . If they overturn yours they'll have to overturn everyone's.
ruby totem
Thing is this morning i used it but didn't kick me out
night cloak
Doesn't really matter. You could been playing all 4 season with it and get banned at any time.
ruby totem
Also if it contributes to my case my younger brother is constantly trying to cheat on pubg using game guarder i think
pure fractal
Next time please read the comments or reviews about the application, okay @ruby totem
Good luck !
There's a video on YouTube by another streamer who tested the anti cheat engine
PUBGM has posted that video, you can check it
Teaser: He got banned after playing a whole match
night cloak
You could get your brother bannned reporting him but won't mean you'll get your account back. Who ever reads the report could just think you're a hacker reporting others
night cloak
They're taking hacking a bit more serious. They still miss people but from who they do get it's hard to convince An overturn
whole yoke
@ruby totem yo wth did u do lol
ruby totem
I honestly dont know
whole yoke
Are they seriously banning u for 10 years
ruby totem
Either it was my brother or crosshair hero
Its sucks cuz that account is from season 1
whole yoke
If they were gonna ban u for 10 years they should of just banned u for ever
In that case
ruby totem
Ikr ima be 28 when i get it back
night cloak
what?
"failed to create render window. Try restarting Gaming Buddy for mobile devices"
Does anyone know why this comes to me?
@night cloak Do not have this chat for me
pure fractal
@night cloak #504819353049628683
night cloak
Thanks @pure fractal #emulator-support
pure fractal
Np😬
night cloak
One question, my emulator says I have little virtual memory, how can I increase it by an amount that the emulator does not have to ask me to increase the amount of virtual memory? and how much do you need for the game?
@night cloak use emulator support
pure fractal
@night cloak nice question
weak dock
I keep getting Error number 495 while downloading the game. I tried everything on Internet. Device: Huawei Mate 20 Lite
night cloak
sorry @night cloak
pure fractal
The game has some minimum requirements ofc but use more than minimum memory required just in case, since pubg is forever gonna be unstable
There are many ways to create Virtual memory by allocating space on HDDs or External Memory @night cloak
Watch them on YT or some good forum
night cloak
@pure fractal I have 4GB of ram (3.89) usable
@weak dock Thats a play store error . You have to clear it
pure fractal
@weak dock from the Playstore?
night cloak
All of it ? Or just closing the app
weak dock
I relogged into my account cleared the data and restarted my phone
I cant install pubg mobile
night cloak
I have 4GB of RAM (3.89) usable, and you know how much I have to allocate to not give this problem any more? @pure fractal
pure fractal
I hope you're having a good Android version
Clear cache, clear more than required space and try again and let the game install, even I had this stuff happening for 3 to 4 times, I just left the screen on and let it download
weak dock
I have 50 GB free Android 7.0.0
pure fractal
@night cloak RAM is fine, aa
Accessing Windows Virtual Memory settings
Right-click on the My Computer or This PC icon on your Desktop or in File Explorer.
Select Properties.
In the System Properties window, click Advanced System Settings and then click the Advanced tab.
On the Advanced tab, click the Settingsbutton under Performance.
In Performance Options, click the Advanced tab and then click the Changebutton.
night cloak
Thats the only sold way. The error comes from the play store severs
pure fractal
Yep
@weak dock try and pray that's all we can do from this side of the screen
If your phone is rooted then you can clear the hosts file and restart your device and try again
night cloak
I've already done this, just missing the amount I should allocate, and I do not know the amount @pure fractal
pure fractal
@night cloak ik its dead everywhere, HDD capacity??
onyx cairn
Someone else having issues with the Xiaomi Redmi 6 Note (Android 8.1) login via Facebook/Google???
atomic egret
some one can help me ?
i cant login with facebook on xiaomi redmi note 5 @onyx cairn
atomic egret
when I log in using facebook it will force close while using a guest / google account can play
onyx cairn
Did you connect your account to a second social network?
atomic egret
how do I want to associate, just login can't
but I can log in using my second facebook
onyx cairn
Yes, that's a cache error in the account synchronization from Facebook
atomic egret
means my account can't be used like being banned?
onyx cairn
I contacted Facebook support already, until they answer were searching for a solution to avoid/bypass the issues
Your account is not banned
In case of this you would get an info window
atomic egret
my account can't login for 3 weeks
onyx cairn
Did you tried to login from another device with that account?
atomic egret
We are sorry for the inconvenience caused .
We would like to inform you that the Update / Patch is being rolled out gradually , the new update should resolve the issues in the game .
Today by the end of the day the roll out will be completed , we request you to repair the game after couple of hours to get the new update / patch . If you still face any issue get back to us.
email from tencent,date 18 jan
I have tried it on all phones but the results are just the force close
calm hornet
Top 2 players of asia tpp server are hacker as I mentioned 1 before
I hope there is an action taken against them
atomic egret
i dont care about top global,my account :(
calm hornet
K
atomic egret
@onyx cairn canhelp me ?
onyx cairn
Waiting for response from facebook, from which country are you playing? @atomic egret
@calm hornet thanks for reporting, please wait for answer from Support, they will have a check to these accounts
night cloak
Thanks for the help, friend, I configured some things and the emulator did not ask for anything else, but if he asks again I'll send you a message, thanks again. @pure fractal
onyx cairn
Thanks, I'll provide the Infos to the support. Going to contact you when I get useful informations
onyx cairn
@ripe cypress what's your issue?🤔
atomic egret
@onyx cairn bro?
ripe cypress
Laging and potato graphic after update
onyx cairn
Did u repaired the client after the 0.10.5 update? @ripe cypress
onyx cairn
Device/location/network?
atomic egret
Where do I ask for help on Facebook? @onyx cairn
onyx cairn
@atomic egret writing to you, when I know more about it!😊
ripe cypress
Xiaomi mi mi a1 location India wifi
onyx cairn
I'm having contacts😊 @onyx cairn
atomic egret
@onyx cairn Cek dm
ripe cypress
After come enemy I'm freezing
cosmic bolt
Anyone know why pubgm is crashing randomly mid match I'm on a Galaxy s8
onyx cairn
@ripe cypress did you tried all solutions from #481198147478224896?
onyx cairn
Actually many devices experience crashes meanwhile playing or at the starting process
ripe cypress
But after update potato graphic
cosmic bolt
Anyway to prevent crashes?
ripe cypress
How to contact with developers
onyx cairn
Keep your phone clear, be sure having enough space and RAM, don't use too many apps at the same time and a stable network connection
onyx cairn
Good luck!😉😊
old hatch
atomic egret
t @onyx cairn can you DM ? i cant
mortal patrol
cosmic bolt
Game still crashed 😥
onyx cairn
@indigo cedar delete this please
lime juniper
Please do not send such messages here, @indigo cedar.
onyx cairn
@old hatch reach platinum rank on any server and mode you are preferring
carmine spruce
Hackers have some new hacks this season
indigo cedar
@lime juniper okey sorry bro
carmine spruce
Making it rain bombs around you
Being invisible
Pretty annoying
Anyone else experience this?
calm hornet
I have experienced some players under meshing
onyx cairn
@carmine spruce report these players in game or use the #481198147478224896 5.1, having cheaters in your team will affected by the merit system, too. Read the #481198147478224896 3.14 for more informations
calm hornet
Player 2 and Player 3 are underground
Dont have ss of number 3
And number 1 isnt meshing
lean mirage
I need a refund i accidentally bought something and idk what to do
lime juniper
You can contact the customer service via the game settings, @lean mirage. Alternatively, try contacting Google or Apple support.
zealous notch
My game is completely freezing itself wth is going on lol
Like I’m just doing something normal and the game completely freezes and I have to reset
It’s happened twice already
And to my entire squad
slim inlet
I just got an data has changed popup and was dc in between a winning solo match and banned for 1 day, and why is that?? I wasn't doing any violation of terms & conditions
unreal canopy
Developers my enemies teleporting and bullets hits don't get registered!When I am close to the wall my foot go through that wall and enemies on the other side can see me!Soo many bugs and glitches and lag make this game Soo bad and u don't want to fix it
cedar galleon
what does those orange rp mean?
night cloak
does snapdragon 820 have no frame rate at the ultra?
It's just season 5's royale pass, @cedar galleon.
cedar galleon
are they old rp user or those who bought rp this season
unreal canopy
@night cloak help me
cedar galleon
oh ok thanks
night cloak
It’s just the new color of the rp I believe
storm flumeBOT
Hello, @unreal canopy!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
raven nova
@slim inlet are you using VPN?
slim inlet
No @raven nova
raven nova
@slim inlet where did you download the app?
slim inlet
Google play
unreal canopy
@night cloak I can't report bugs If there is 100+ bugs and always new bugs coming and lazy devs only release trash skins and game gonna die just like a PC version
night cloak
Contact customer service for issues related to bans, @slim inlet.
night cloak
More reports = More data, @unreal canopy.
If you don't wish to report, please move. We can't help you further.
unreal canopy
This game OMG
slim inlet
I did, doesn't feel like that would do anything
mortal nest
whining wont get u anywher
slim inlet
If this doesn't lifts up this will be my goodbye to pubgm, hackers don't get ban but play too good you are banned
elfin zodiac
@slim inlet actually plenty of hackers were banned in 2018
tardy grove
@slim inlet u bypassed emulator detection so u deserve ban 2 month
night cloak
@strange vine no
ruby totem
@night cloak idk if you remember my case, but would i get a ban for playing on chromebook? it has built in keyboard and trackpad
night cloak
Tell him/her to re-install the game. It will automatically download the latest version, @low torrent.
low torrent
K thanks
indigo torrent
@night cloak still doesn't get downloaded
it downloads till like 60% or so and then i get the error msg
sleek plinth
@indigo torrent are you talking about the update? Or ingame?
indigo torrent
i can't download it from the appstore
sleek plinth
@indigo torrent what device do you have?
sleek plinth
Do you have enough Storage?
sleek plinth
Try restarting your device.
deft crow
I wanna report a youtuber teaming up with a hacker
He literally shows himself flying with the hacker in the jeep
The hacker marks people for him and the youtuber kills them
?
GTFO
storm flumeBOT
Hello, @deft crow!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
cosmic gazelle
Stupid devs
Can't answer to my questions
Then why the hell this support page is here
Answering everyone but not me
night cloak
What is the question @cosmic gazelle?
vital sluice
@cosmic gazelle have you tried using the repair option and playing a game?
velvet vault
Any idea why can't I collect that 30RP points?
Reported in game and there's no response.
velvet vault
Yeah it takes me to the main screen.
night cloak
The 2nd screen shot?
velvet vault
I was in a game while the tiers got reset. And my friends who logged in later got the rewards immediately.
night cloak
Weird
young delta
@vital sluice I got my reward from events when I tierd up to gold 1 from gold 2 thanks ❤
velvet vault
The 2nd screenshot is to show that I'm past the requirements.
velvet vault
@young delta are you talking about the event?
young delta
Yes
vital sluice
Once you get to platinum 2,it should be available
velvet vault
I already ranked up a tier in duos.
young delta
What u just posted
young delta
I did mine in squads even thou my best ranking wasn’t in squads.
hexed marsh
When they added custom scope crosshair?
night cloak
hey so my friend accidentally closed the update prompt when you first load up the game, thinking it wasn't important, but now she can't find a way to update the game
that prompt doesn't come up anymore for her, it just tells her she needs to update the game when she tries to start a game in the lobby
what should she do
half kayak
@night cloak Repair game, if it still doesmt work redownload it.
@hexed sedge no chatting here please.
tough aurora
Is there anyone who knows if you can properly connect the Nvidia Shield to PUBG and have it fully functional?
night cloak
#emulator-support, @tough aurora.
storm flumeBOT
Hello, @tough aurora!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
tough aurora
Ok
night cloak
Still game lags if enemy is near
Your phone specs, @night cloak?
J7 pro... 3gb ram... I forgot rest 😅
Try to play on minimum settings, @night cloak.
Ya it's minimum but lags to all other player here in BD😑
Sometimes 3GB ram also not enough for smooth gameplay so it will lag a bit.
A bit is enough bt when I land on georgepool with bunch of enemy then game continuously lags and enemy box me as well😂
For now go to your device settings -->developers options then turn on Force GPU rendering . Enable Force 4X MSAA and keep background processes limit to no background processes it will make your game less laggy, @night cloak.
It runs smooth when I I'm not around to enemy
Okay bro... This sounds good
I'll give a try with it
@night cloak btw before vikendi map it was so smooth... Miss those days
If it still not helpful then keep animation scale to off from developers settings.
Ok I'll
Yea it happens. Game becomes unstable if new update comes . This settings will not help much but it will make game run better than before , @night cloak.
Ok but we all badly hopes that game will become stable as before
@night cloak have another query
Sure. Feel free to ask.
Did so see some popular youtuber's video like Levinho, soul mortal etc? They play without single lag... How is that possible?
tawny cape
Is server down? Or just usual garbage
night cloak
Might be Connection problem, @tawny cape.
They have better devices IPhone XS max ,Samsung Galaxy Note 9 . You can also play with no lag in those devices, @night cloak.
tawny cape
Could it still be connection issue if all other apps work?
ruby totem
so i was using crosshair hero and i got banned (im assuming thats why) do I have any chance of getting my season 1 acc back sooner than 10 yrs
storm flumeBOT
Please refer to FAQ 2.9 in #481198147478224896 for further information, @ruby totem. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
ruby totem
ok 😟 not lookin so good
torn rock
qqwerthj
ewrtyukijhgfdsaqwsedrtyujhytrewqwerthyjukjhgfdsasdefrgthyjuhgfsadefrtyujhgfdsa
night cloak
Do you need any help, @torn rock?
torn rock
wut u mean?
night cloak
This is support channel and you sent something, @torn rock.
torn rock
oh opps
night cloak
I have a problem can anyone give me the answer
Any moderator or any one who work for PUBGM
Just say yes or no
What is the problem?
Why the hell I'm getting emulator against me if I'm playing on mobile device is this fair
You will only get matched with emulator players if a player in your squad is playing on emulator.
Otherwise, you will be paired with mobile players.
Any proof that they were emulator?
@night cloak I asked him he said he is playing on pc
You asked your opponent?
Is it hard for you to understand what I wrote above
Maybe he is trolling you . It is not possible .
Heard the sound of keybord aslo and this is not the first time
Should I report him
The way emu players aim and kill and move it is easy to tell they play on emu
sullen knoll
@night cloakbro leave him pubg will automatically detect him he get banned
sullen knoll
@night cloaki think he is playing with mobile connected to mouse and keyboard
Octopus app and panda are there in Google store I think some are using them
night cloak
Octopus using will get you banned directly @sullen knoll
sullen knoll
@night cloakyeah but so many apps are there bro
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
night cloak
Read the above message and stop questioning, thank you.
If that player was using any third party app then it will be detected by system and he will be banned soon.
sullen knoll
@night cloakyeah
night cloak
Hope so they get banned as soon as possible
strange vine
can the developers just add a tpp to fpp button on training grounds....pls
merry sandal
Your suggestion will be forwarded to the higher ups, @strange vine.
meager yoke
Support? Please explain this to me. scoring so jacked?
night cloak
Any staff here ?
cedar galleon
have anyone already tried to buy in midasbuy and got this?
arctic trench
@meager yoke Same issue here too. Was in ACE. 18+ minutes, 5 kills and 1 revive. Team rank 5 but they still gave me a -2.
young anchor
Why updates make the game worse ??
opaque dawn
nice well done for adding invisible bots
loot at this bs
good job? can anyone of you guys explain what's happening here?
night cloak
Maybe a hacker there @opaque dawn
night cloak
I need help related to transaction error
merry sandal
Did you happen to get the user (or bot's) name after you were knocked down/killed, @opaque dawn? If yes, you should them in-game via the Customer Support.
night cloak
I m getting an error while purchasing 60UC with Visa card @merry sandal
merry sandal
What error exactly?
night cloak
merry sandal
You should refer to the Google Pay Help as this issue isn't particularly related directly to the game.
night cloak
merry sandal
sharp onyx
Is there any way I can gift this season's royale pass to my friend
I tried to find the option but couldn't
lean crescent
Am having the worst ping issue ever happened with me while I am on mobile using same wifi I get 60-70 while on pc this happens
Seriously am not able to play on emulator
]
night cloak
Your pc maybe eating data
lean crescent
Nope boi there is nothing like that i did check network processes it was just the game running only
btw have tried phoenix os also but the same
It shows me 70ms in lobby then as soon as match starts it hits 800+
night cloak
That's sad but try using repair button
lean crescent
Hopefully now I won't play until its fixed #BUGGYGAMESOMETIMES
night cloak
You can only "gift" your friend the royale pass by buying it on his/her account, @sharp onyx.
storm flumeBOT
Hello, @lean crescent!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
lean crescent
🤔 Ah ok
dry fractal
Well
Do we get 600 UC immediately after purchasing Battle pass or is the 600 uc is 30 uc rewards combined ?
😓
night cloak
Its from rewards you get after purchasing royal pass, @dry fractal.
night cloak
No .
night cloak
There are rewards for example,like 30 uc for lvl 10 rp . That's how you can get it, @dry fractal.
night cloak
No problem.
dusk arrow
How to get free royal pass
night cloak
Its already free. If you want elite pass you have to purchase it, @dusk arrow.
dusk arrow
But my atm card is not working
night cloak
You can use www.midasbuy.com, @dusk arrow.
dusk arrow
How to buy with is website
night cloak
Go to the website. You will get all the info you need.
delicate blade
1800
night cloak
#pubg-mobile, @dusk arrow.
echo sleet
When are we getting rid of Christmas theme music? I miss the classic one
versed meteor
dm me for poll link
echo sleet
You mean the music itself? Because i see no option to disable Christmas music
night cloak
Yea music itself.
echo sleet
That i understand but just wanted the old music back. Me likey
Anyways, please do forward the request to revert it back to classic. Kthxbai
night cloak
It will be coming soon.
tired goblet
Beryl M7 Fire Rate changes when you switch to MEDIUM FrameRate
Try to test Beryl with HIGH , LOW & Especially MEDIUM Framerate
last rock
golden parcel
Is Midasbuy official website?
tough coral
Hello! Help me please! How i can change my account from vietnam servers to internationals ?
stable ether
Do we need to login through Google account to get this reward?
night cloak
@tough coral Once you go to Vietnam server, there's no going back. You'll have to create a new game character if you wanna play International.
stable ether
? Help!
night cloak
@stable ether Yes, you'll need a google account. Purchase a recharge code and Redeem.
stable ether
But I have already linked FB and Twitter
How do I unlink one of them
tough coral
@night cloak okay! Thx! is there any method to add a third (my native language) to a Vietnamese client ?
night cloak
@stable ether No no, you don't have to add google as your login method, you just need it for purchasing.
@tough coral There's no method but there might be in future, be patient 😉
tough coral
😪
stable ether
So if I purchase redeem code using PhonePe
And Add It To My Google Play Balance Will it work?
@night cloak
rose anvil
In regards to the new season 5 purchase rewards, is it okay if you buy 60-60 UC? Or you have to buy the 180 UC pack?
stable ether
@rose anvil
Its ok
I did it yesterday
Bought 2 -60 UC Pack
And Got Those Bloody Fang Outfits
rose anvil
Thanks mate
stable ether
Np
night cloak
@stable ether I'm not sure about it, maybe one of our Indian moderators can help. Try asking @vital sluice or @grizzled lark.
stable ether
Logan don't know exactly can u pls confirm from someone
night cloak
DM them if possible.
@stable ether It's better if you go into your game, tap on purchase UC and then tap on redeem code, it should work perfectly.
hasty skiff
Im from india and redeemed the google play offer of indian kurta pyjama and rugged set for 2000 rs. Google play balance but in rewards i was charged Rs. 1300 for the same
I checked later that the offer was activated later but i lost 1300 and have Rs 700 left in my play balance..
What to do now.?
@stable ether
stable ether
Did you wasted 1300₹ on UC or somewhere in playstore?
hasty skiff
The offer has to be free but i was charged rs 1300
It later showed up
But i already bought it
stable ether
I don't know exactly ask the mods they might know the solution or what happened
stable ether
U brought 2000₹ redeem card right?
night cloak
Well, I'm not aware. Did you try going into your local servers and ask? They can be found in #481199117381533716
It's a global support channel and we do not track regional offers.
night cloak
No problem.
stable ether
@hasty skiff
Can I dm u I need some help
deft path
abnormalities detected in your client what was taht mean?
fiery zodiac
UC prices are too expensive for Turkish players 😔
haughty cypress
its not expensive if you are rich
fiery zodiac
for example; a worker is receiving $ 1000 in salary. They paid 10$
If we have 1000 ₺, we are paying 70₺ 😔
@haughty cypress noo, this is about exchange rate
real sage
Guys I need your help
haughty cypress
depression? @real sage
real sage
It was promised that if we buy Google play recharge code worth of INR 1501-5000 then we would get a few in game items for free. I bought google play recharge code worth of INR 2000 but didn’t get the items.
hollow fiber
@fiery zodiac The economy of your country is very bad.
haughty cypress
eh where does it say it? :0 @real sage
real sage
@haughty cypress it shows when the game starts and when I went to buy the code they also told me that I would get it
haughty cypress
oooo
real sage
@haughty cypress it’s only for Indian players because the outfit promised was Indian
Guys?
fiery zodiac
@hollow fiber yes because we have stupid president! not only the economy, the management is also bad.
fiery zodiac
Yaktım
hollow fiber
Bende
fiery zodiac
Anasını sikicem bi royal pass için 70 lira ödüyoruz!
fiery zodiac
Adamlar 100$ alıyor 10$ ödüyor biz 100 lira alıyoruz 700 lira ödüyoruz
260 ucyi nerden çarptın
hollow fiber
Geçen sezonki royale pass den
fiery zodiac
Dur sönsün bir daha yakıcam
hollow fiber
Geçen sezon ödülleri Okadar leştiki bide buna bak ya
fiery zodiac
Bu sezon aldığıma pişman oldum yarak kürek silah skinleri var
Geçen sezon ödülleri buna bin basardı bence
hollow fiber
- Seviyedeki set ler için değer
fiery zodiac
Aynen ben de sırf o yüzden aldım
fiery zodiac
Aq 2 tane mini skini veriyor bu sezon 1 ump 1 slr
hollow fiber
Ump yerine m762 vereydi çok iyi olurdu
fiery zodiac
Ump ve miniye verdiği ilk skin acccccayip efso ama başka silahlarda 😄
hollow fiber
Abim dün gece 600 uc çekmiş
Faturadan para çekilmiş ama uc gelmemiş
Bu gece Bi kere daha faturadan 70tl kestiler
600uc geldi sadece
fiery zodiac
Ump hariç diğerlerinin dropları çok düşük, yine bi nebze dmrlara göre mininin drobu fazls
Mail atsın
hollow fiber
70tl yi yuttu oyun :)
Neyse faturamı ödeyeyim de uc çekicem
Ne kadar erken Okadar iyi
fiery zodiac
Ben de 600ucyi çekince ödemeyi onayladıktan sonra ekranda bir şey dönmeye başladı, normalde alişverişiniz tamamlanmıştır iyi eğlenceler yazması gerekiyodu
Çıktım girdim öyle geldi uc
hollow fiber
Herifler 100 seviye olmuş bile
Tabi onlarda 50$ birşey tutuyor 100 olmak
Çerez parası aq
fiery zodiac
La asıl mevzu; ben ucyi çektim passi aldım 20 dk sonra maçta 100 level adam vardı
fiery zodiac
Dolar şu an 5,50 aq bizim 55 liradan almamız gerekirken 70’ten alıyoz
hollow fiber
Vergi var
fiery zodiac
+1
hollow fiber
Bide birşey Sorucam bu Venezuela lar nasıl oyun oynuyor la internet mi var o ülkede
fiery zodiac
Kanka var da sikim gibi
night cloak
English only please, @hollow fiber and @fiery zodiac.
night cloak
I'm not repeating.
hollow fiber
TapPeD bOiİ
fiery zodiac
@night cloak ❤️ ok dude
merry sandal
@hollow fiber Do not say you weren't warned.
hollow fiber
?
pale falcon
enjoy being banned
hollow fiber
:(
merry sandal
fiery zodiac
😄
hexed girder
My game like everytime i open the gane it tell server lost i dont why this is happening after the update 🙂
hollow fiber
oh noo
hexed girder
@night cloak ^
pure fractal
@merry sandal can you check my deleted message, around 12 hours ago in #discord
It was a report
night cloak
Could you provide me a screenshot, @hexed girder?
pure fractal
@hexed girder it's happening since the past few weeks, a bit more tbh
Restart/refresh your internet connection
merry sandal
"Coin Hive", @pure fractal?
night cloak
Change your internet connection, @hexed girder.
hexed girder
@night cloak i have jio 🙂
pallid locust
Hello
Is it ok if i post the pubg mobile season 5 trailer on my gaming news Facebook page?
hexed girder
@night cloak tried bruh after that also it happens
wraith phoenix
Even the same problem with me @hexed girder
night cloak
Keeps happening to me, i just turn my connection off and on
Game sucks, can't do anything
hexed girder
@night cloak after that also it happens da
wraith phoenix
I've even repaied but still it sucks
hexed girder
@night cloak
stable olive
@hexed girder same problem with me
wraith phoenix
I've airtel 4g but still can do nothin
wraith phoenix
Instead of adding content they should fix the game
vital sluice
@hexed girder report in-game ley. Even I have the issue
hexed girder
I have done like everytime da
stable ether
@vital sluice
U got any answer for my question?
vital sluice
@stable ether I didn't find anyone who bought it .
stable ether
Hmm😬😬
hollow mountain
Does anyone else face the problem when the game suddenly closes itself and then starts again??
graceful grail
Hey, I bought a the 600 uc bundle, and didn’t get the uc I payed for. What can I do?
modern gale
You have to contact customer service ingame. @graceful grail
graceful grail
I have done it all ready and asked for refund, but didn’t answer
fringe atlas
@graceful grail then patiently wait for their response the helpers here can only suggest you with a solution not give the solution to u so :p
silver ore
us seller in iran ?
@everyone
night cloak
If I've the highest kill with grande in my region will I get the title? While I'm in silver trier in solo.
@night cloak If you're #1-#100 in your region for grenade kills, yes, you'll get the title on Sunday night. You'll have to reach gold as @haughty cypress stated.
@silver ore Can you be more specific?
haughty cypress
You gotta be at least gold to get the title @night cloak
night cloak
@graceful grail If you got an email from google/apple with your purchase receipt, screenshot it and send it to support in game, it will reduce the time and hassle. If you didn't get any purchase receipt email, you've to contact google/apple support.
pure fractal
@hexed girder it happens, but restart or refreshing net is like a small boost, very small
night cloak
As usual, what should I do?
opaque mist
@night cloak seems like a internet problem
night cloak
@night cloak See at the top right, the network signal is showing red. It means your ping is unstable. You might wanna Switch Internet connection.
hexed girder
@Christus77Player#2233 tried all bruh still didnt
night cloak
@night cloak I'm using that network from 2 year and neither face and problem related to connection @opaque mist
opaque mist
@night cloak ping can spike from time to time your internet might not always be stable
night cloak
@opaque mist there is any way so should I show you that there is no such problems in my network
storm flumeBOT
Please try to keep your questions related to PUBG Mobile only here. We provide support only for the English global version of the game.
night cloak
Help!
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
elder kernel
Help how I recover my level?
stable ether
Is there any possibility to link 3rd account to PubgMOBILE?
median garden
Any Info On Next Beta?
gentle brook
How do I promote my clan in this server?
elder kernel
I do not know, it just says to check the email for the reboot of my account but I do not know what the email is @stable ether
night cloak
If you have discord server of your clan then please check out #clans and #481198147478224896 7.4, @gentle brook.
stable ether
@night cloak
You know that Google redeem card event in India?
gentle brook
alright thank you
night cloak
Yes heard that, @stable ether. You will get Special cloths for redeeming certain amount.
strong ore
Dude, mutant is available in every map right?
night cloak
Not every.
stable ether
@night cloak
Do we need to login through Google account to get that reward?
night cloak
It is not available in vikendi, @strong ore.
Yes probably i never tried it, @stable ether.
strong ore
Oh om thanks
night cloak
You're welcome!
stable ether
Can you confirm it for me?
night cloak
@pure parcel please dm him as he have purchased it, @stable ether.
opaque mist
@rose finch ur internet looks low af i used to have this problem when my internet was bad
rose finch
how am i typing here then
night cloak
@night cloak yew
haughty cypress
well, texting contains much less data
night cloak
@rose finch bro he is just giving silly excuses ignore him
rose finch
^^^^
opaque mist
huh?
haughty cypress
well, the guy did try to help you
rose finch
giving excuses isn't any help to me
opaque mist
i told u ur internet is unstable
haughty cypress
its not an excuse if you dont know if its true 😐
night cloak
@opaque mist how everyone has internet unstable problem at the same time ?
haughty cypress
well, its not eveyone 🤔
opaque mist
@night cloak not everyone does?
night cloak
@haughty cypress but many people do! @opaque mist
haughty cypress
cuz many people spend on bad network providers
night cloak
😒😒
@night cloak Hey, did you try changing internet and see if it's working or not. Unfortunately, that's the only workaround we know and can suggest. If you don't think it's your internet, feel free to contact customer support in game. Debating about it will not solve the issue. Please move to #chat if you don't need any other help. Thank you.
@haughty cypress then suggest the good network for us
opaque mist
@night cloak people live in different places he might have a whole range of different netword providers then you
cedar galleon
did someone already tried to buy in midasbuy and receive the s5 purchase bonus?
haughty cypress
uhm, you didnt spend your tickets on m4 glacier? @rose finch
night cloak
@rose finch You're having internet issue too. The game is showing red signal on top right. You might wanna Switch networks. If you think your internet id fine, feel free to contact support in game.
rose finch
yeah i forgot and i wanna die
alright ive had it with this "support"
you just don't want to accept that the game's servers (at least for asia) just suck
opaque mist
no lmao ue the only onw with this issue ur internet is unstable
night cloak
@rose finch I understand that server is having issues too. Server lag is unfortunate, but it’s tough to fix. Please be patient with the devs, and try to understand that they don’t want people to have a bad experience. They do their best, but this stuff doesn’t just happen super quickly.
@cedar galleon yes you can purchase from midasbuy and you'll get the s5 bonus
crisp crest
Hello
cedar galleon
thanks dude
night cloak
@crisp crest Aloha! How can I help you?
crisp crest
sooo i bought a harvester set from redeem.. it costs 224 and there was no trial when I was inspecting it. But when I bought it , it was a 7day trial set :(
So**
crisp crest
K brb
tulip siren
haughty cypress
for f2p players, yea i guess
crisp crest
Ok..thanks kaguya.. I have played this game for almost a year now but im the kind of guy that doesn't waste money on games..hehe sorry Abt that
haughty cypress
:0
crisp crest
?
opaque mist
FEELS BAD