#questions

1 messages · Page 315 of 1

tidal warren
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Agreed.

rich tree
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how long does it take for the support to answer your question lol?

ocean lava
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@rich tree here or in game!!!

rich tree
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i sent them an email some days ago

light depot
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in that case I am looking forward to play with EU players, since I wasnt that lucky yet :D

rich tree
#

since i didn't know where to contact them

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it was through their website

ocean lava
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@rich tree the in game support face a lot of tickets, so it varies takes maximum 7-10 days, maybe sooner

rich tree
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hmm alright, 7 days haven't passed yet, thank you

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i mean, at least 7

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xd

light depot
#

i wonder if the play style will be noticable different

ocean lava
#

@rich tree website? the only website support i know of is for Korea and japan only

rich tree
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uh, let me try to check where i sent the email

ocean lava
#

@light depot it's , they're not crazy aggressive

rich tree
#

ok , icant send links

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it was pubgmobile helpshift

ocean lava
#

is it a form that you filled !!! @rich tree

rich tree
#

yes

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omg now i read

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only for japan and korea

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dumb me

ocean lava
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@rich tree yes that's the Korean support, the global version support only work from inside the game, go to setting and you'll find it next to the log out button
don't beat yourself up over it, i did the same mistake a while back 😃

rich tree
#

alright, thank you so much!

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i would just wait forever

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xD

ocean lava
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@rich tree yw

light depot
#

@tidal warren I wonder, if the Asian servers are so overpopulet, does that mean there is less bots in matches? Because you say EU have the shortest queues, but still i am playing against tons of bots

ocean lava
#

@light depot depends on rank also

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@light depot in Europe on crown you rarely see bots

light depot
#

hm, never been there

ocean lava
#

@light depot as your rank improve bots will decrease

light depot
#

👌 thanks of infos

ocean lava
#

yw

grizzled spade
#

My account transferred to Vietnam server... How to undo?

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Help pls

lime juniper
#

It is not possible to revert that action, @grizzled spade.

grizzled spade
#

So I'm stuck in Vietnam for life?

night cloak
#

Yes.

grizzled spade
#

You're kidding?

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There's a way to transfer to Vietnam but there's noy a reverse way?

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That's dumb?

lime juniper
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But discussing it here will not change that fact.

grizzled spade
#

Yeah I can see it's useless here

quiet dagger
#

Why Can't I play beta?

lime juniper
#

The beta registration is closed, @quiet dagger. Please wait for the update instead.

quiet dagger
#

I see.Thank you.

night cloak
#

Hello hello hello... Has anyone ever managed to get pubg to work on the Nvidia Shield portable?? I have one here and get into login etc and then it shuts app off. Would be amazing to get it working with octopus

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@night cloak The device is already 5 years old, it is most unlikely to run PUBG Mobile there.

small stag
#

@night cloak octopus will get you banned

restive slate
#

Can I share a picture of someone cheating here

storm flumeBOT
#

Hello, @restive slate!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

tropic ravine
#

@proper wyvern Please refrain from spamming.

night cloak
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Whare all server are at high ping

old frost
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Hi

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When will you fix desinct

robust ledge
#

@old frost there's no desync on mobile dude

old frost
#

Erm ok guess all youtubers are incorrect

dreamy rune
#

Is there a way to stop the game from freezing when you are in a car or experience a grenade explosion while in a skype call?

wooden oasis
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Are we getting beta version

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Or direct live version

night cloak
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Beta version will be announced in the server soon so you will get beta first, @wooden oasis.

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When multiple processes running at the same time it is obvious to cause lag, @dreamy rune.

thorny juniper
#

Will there be a release of what caused the servers lag in the near future?

night cloak
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Do you mean lag fix? Yes there will be fix in future as shown in #community-news .

thorny juniper
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Thank you @night cloak

night cloak
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No problem.

pallid imp
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I have a question
A freind of mine has had his pubg account frozen for no reason and is getting no response from support
Wat else can he do

quick venture
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Who do I complain to about this bs game.

wooden oasis
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Turn oon wifi @pallid imp

pallid imp
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No he thinks he has been banned nothing to do with connection

night cloak
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Frozen or banned?

wooden oasis
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If got banned he would get the notification of banned when he starts the game @pallid imp

night cloak
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To the customer service, @quick venture.

pallid imp
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He cant log in its like his account has disappeared

night cloak
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So if you click on any social media and try to login it doesn't happen?

haughty cypress
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@quick venture complain to me :D

pallid imp
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He was playing customs one minute he died went back to Facebook to watch stream . Then went back to logi to game and couldnt

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Ok i will let him know

wooden oasis
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@pallid imp tell him restart his mobile and game

pallid imp
#

@night cloak its just pubg he cant get into someone got his last Facebook banned and he lost his last account which he put a lot o money into

haughty cypress
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oof

pallid imp
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Pubg or Facebook wont get back to him and then he got a second Facebook account banned but his 2nd pubg account was not linked to it ..now it appears this one is gone to

haughty cypress
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if it wasnt linked to it, your only choice is to contact in game customer support

pallid imp
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Yeah but they arent responding

haughty cypress
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well, thats a usual thing

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the only thing you can do is wait

pallid imp
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Yeah it kinda sucks cause he is in the crew challenges .. he is thinking very seriously about just quitting the game

velvet quest
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somple question with room cards can u make it into arcade, if so how many people can join?

solar bolt
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Where Is the Life version?

eternal plume
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Game Freeze's when going back to lobby after game.

haughty cypress
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only in a few countries @solar bolt

solar bolt
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Yaics

haughty cypress
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@velvet quest yes, 30 people in arcade

velvet quest
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@haughty cypress thanks

storm otter
#

Can I advertise pubg mobile on YouTube and twitch for the silver racer top?

night cloak
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@storm otter You won't get anything for advertising. But you if you've 1K subs in either YouTube or Twich, you might wanna apply in PWK program.

storm otter
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Ok

sly minnow
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Help

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@night cloak

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You remeber yesterday about the helmet?

night cloak
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@sly minnow Yes.

sly minnow
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I want to remove the backpack

night cloak
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@sly minnow I don't think you can remove the backpack 🎒 if you plan to use a skin. It is most likely a bug/feature in this version. You might wanna contact customer support in game to suggest them to remove it.

sly minnow
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The backpack skin

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But it worked for the helmet skij

night cloak
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Yes. You have to deselect the backpack skin from inventory, otherwise there's no way.

sly minnow
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There must be a way for the backpack skin like the helmet skin

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I will try experimenting and let you know

night cloak
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You can try restarting. If that doesn't work, I don't think there's any way, but you're welcome to experiment. Sure.

lusty crater
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How can I post a clan recruitment?

night cloak
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@lusty crater DM an active moderator your recruitment ad for approval.

dusky ingot
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Ooo nice outfit

lusty crater
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Ok thank you

dusky ingot
#

👌 👌

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Legit

night cloak
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@dusky ingot Aloha! How can I help you?

grand hare
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Can u guys make suggestion chat too?

night cloak
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@grand hare You can suggest in here for this server. Any game suggestion goes to customer support in game.

vague onyx
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@night cloak dududududud

night cloak
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@vague onyx Hola.

grand hare
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Currently I have 2 suggestions

night cloak
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@grand hare For this discord server or the game?

grand hare
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Game

night cloak
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@grand hare Then contact customer support in game.

grand hare
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I don't think they do see nd reply also come too late

night cloak
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They do preview them however they might not reply.

grand hare
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🤔

vague onyx
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@night cloak no joke, yesterday i saw a dream of getting banned from pubg discord lol

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I got terribly sad

night cloak
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@vague onyx I think you're in wrong channel to tell me that, can you move to #chat ?

dusky ingot
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Ooof

vague onyx
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@night cloak i know, i know

night cloak
#

Do you need any help with the game?

vague onyx
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@night cloak will i be able to do daily RP mission of 17 jan?

night cloak
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@vague onyx Yes. You can do that. The RP is most likely gonna get locked around 2 am UTC.

vague onyx
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@night cloak 2am ? But arcnyte told me 00:00 utc, i am really confused about that rn

night cloak
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@vague onyx There's no ETA. But it wont get locked at 00:00 17th Jan. Either 2 UTC or 23:59 UTC.

fresh swallow
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hy when can i start sharing my videos here?

vague onyx
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Ah, it's oky, 2 hours difference doesn't matter much

night cloak
fresh swallow
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@night cloak which level is Content Creater?

vague onyx
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@fresh swallow it's not a lvl, u have to get certified as a content creator

night cloak
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@fresh swallow There's no level. If you have 1K subs in either YouTube or Twitch you can register for the CC role.

fresh swallow
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lol i have only 700 subs

icy carbon
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In terms of overall, which one is better? Balance + Extreme or HDR + High?

fresh swallow
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how can i advertise here for poeple to check out my game plys?

night cloak
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Then good luck gathering 300 more. Hope you get it soon @fresh swallow

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You simply can't. @fresh swallow

fresh swallow
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@icy carbon smooth is best IMO

night cloak
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@icy carbon I'd say Smooth + Extreme because there's less shadows and the game mostly not gonna drop fps.

fresh swallow
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So i cant post my gameplays here unless i am in CC role

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and for that i need to have 1K subs?

night cloak
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@fresh swallow Yes, you're right.

fresh swallow
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thats sad

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but yaa

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i joined here hoping i could make people here check out my videos 😄

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😦

vague onyx
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@fresh swallow it's the rule or else everyone would have been spamming in the #481199180967051294 section

night cloak
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@fresh swallow If you have some short gameplay moments, you can share them in #481199256187699215 simply by asking a moderator.

fresh swallow
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i do have a few 10 min compilations of my best kills

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who is a moderator here?

night cloak
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Compilations aren't allowed.

fresh swallow
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then?

night cloak
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Short moment, must be under 3 minutes.

fresh swallow
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okok

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i will make it less than 3 min then?

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haha

night cloak
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There are other rules too. Sped up videos aren't allowed as well. And make sure the video represents only 1 moment. Not a montage or something @fresh swallow

vague onyx
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@night cloak woah, what kind of rule is that, i mean what happens if it exceeds 3 min mark, it's upto the people who will watch it right?

fresh swallow
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Is @willow rover 'THAT' IZZO from youtube? 😲

night cloak
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@vague onyx A short clip shouldn't really exceed 3 minutes unless you plan to provide a full gameplay or compilation. It was set to 3 minutes keeping everything in mind. @vague onyx

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@fresh swallow Please move to #chat if you don't need support. And do not tag people if you don't need them.

fresh swallow
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sorry please delete them

night cloak
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Is there anything else I can help you with?

fresh swallow
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nope thanks @night cloak

night cloak
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What does the button at right do?

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Press it to find out

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@night cloak When you zoom in to the map and swipe around and then can't find your character pin, tapping it will move the screen to your character pin. You might wanna try it out yourself.

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@night cloak thx

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Another question @night cloak, when and how does ADS turn on?

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@night cloak You mean ADSing iron sight? Sorry I didn't get your question.

violet badger
#

Hello can you reply me can you promote my pubgm tournament details free entry tournament

night cloak
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@night cloak i meant that when and how does it turn on?

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@violet badger DM an active admin (purple names) or maybe request in #discord

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@night cloak What do you mean by turn on? I really didn't get you. You always get an iron sight with an weapon. You can ADS all the time.

deft void
#

Is cross server ever gonna come back

willow ridge
#

Just a question, bargaining gonna come back anytime soon?

night cloak
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No idea, @willow ridge.

willow ridge
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All good. Just wondering because there are achievements for helping friends with bargains.

night cloak
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So you have to wait till customer service replies, @pallid imp. It takes some time.

frozen tusk
#

how do i get beta 0.10.5 ?

night cloak
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@frozen tusk its close

tidal warren
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The registrations are closed. Which makes it predominantly a closed beta testing. @frozen tusk

robust flame
#

Is it possible if cross server players can make the server pings go up?

tidal warren
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The cross server matchmaking has been removed due to technical difficulties and lag. @robust flame

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It no longer exists, hence no need to worry about it.

robust flame
#

Right, okay it must be my wi fi then 👍🏼

median garden
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Where Is Beta For Season 5???

night cloak
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Beta registration is closed , @median garden. It will be announced soon in the server .

median garden
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Ok

night cloak
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I am the room leader, when I start to matching, there was some kind of bug and this happened. Both of my friends joined the match but I didn't.

dusky sparrow
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Will there be new version with this season?

bitter vessel
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I want to download beta version

night cloak
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Beta version is closed. It will be available soon and it will be announced here, @bitter vessel.

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Maybe, @dusky sparrow.

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Please report it in game,@night cloak.

hard lotus
#

Question. If one of your accounts gets banned, do all your accounts get banned?

night cloak
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If they are using hacks then yes , @hard lotus. If not then nope.

blissful sparrow
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When will the custom room ping issue be resolved, I wonder. Every tournament we participate in, we get like 150-200 ms at minimum. It's around 500 ms at the beginning to a custom room tournament game. Do note, in normal classic matches, I get around 30-40ms.

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It makes you wonder how fair any tournament is, when you can't pick up guns because of the ping, or your try to open scope to ADS and shoot, but you just end up hip firing because the scope never opened because of the ping, and touch response delay. And you end up dying because of it.

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Really fun game, you guys. No issues in the game whatsoever.

atomic coral
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@night cloak if your beta acc get's banned, does you live one too?

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(not hacking, but I am doing testing something that is baneable)

night cloak
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What do you mean by live one?

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Btw i don't think beta account will be banned because it is temporary.

bitter vessel
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When it will available

night cloak
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Soon.

sturdy scaffold
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Any beta users from US? I got an invite but once downloaded I get a Chinese message and it kicks me out the app on iPhone Xs

quiet bluff
chilly tartan
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Hey

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I found a new issue regarding Audio error

soft gale
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@sturdy scaffold the beta registration is closed tho.

wicked bridge
#

Help pls

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How do you sign up for crew challenges?

sturdy scaffold
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I received an invite in the app about a week ago, I got the beta app but it always kicked me out, it’s just installed but I can’t figure out what the Chinese message says

fathom prairie
#

@night cloak please fix ur crate rarity chances. the scam is absolutely disgusting.

sturdy scaffold
#

Anyone here know Chinese?

storm flumeBOT
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You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

night cloak
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The text that pops up means that beta registration is closed.

fathom prairie
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i know chinese

sturdy scaffold
night cloak
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Is here any beta test is still goibg on??

woven atlas
#

Beta registration full

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Full

fathom prairie
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its saying that something is expired

sturdy scaffold
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That’s what it says?

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Thanks

woven atlas
#

That the meaning of that Chinese message

sturdy scaffold
#

Sucks...thanks

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Anyone know when the new update will be released?

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I play it everyday so it was cool when I got the invite but sucks I took a while to install it

eager coral
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I can't login my Facebook account

fathom prairie
sturdy scaffold
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Thanks! @fathom prairie

dark sapphire
#

Will you come footprints with the 0.10.5 update?

night cloak
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Sorry for ping

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It automatically accepts people above the level and tier requirement. @night cloak

fringe atlas
#

There is a person added to my friend list through my FB account now I've removed him from my FB account and he's still added how do I remove him

night cloak
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@fringe atlas

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they're gone now

grand hare
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M still not able to understand mutant was introduced too early nd yet it's not launched until this upcoming update which is still unknown

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Even erangel dynamic weather isn't yet launched which is in chinese version

night cloak
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@night cloak If you wanna report cheaters, make sure report in game support, not here.

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Alreadyrun

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Already did it a long time ago since I met that kid.

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@grand hare You gotta understand, they're not bringing everything available in chinese version. Chinese version is solely for testing.

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@night cloak Then you're good to go.

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We used to stay at same colony a long time ago , we used to play together but smh I saw at YouTube that he's playing with hax and I reported him 3-4months ago but no reply and he took the advantage of it and is #9 at Asia's server.

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@night cloak Well can't say anything about it since videos can be manipulated. However if you come to play with him anytime and you feel like he's taking an unfair advantage using malicious softwares, you've to report them while in a match. The trust and safety team is more concern about the reports in game.

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👌 okay.

grand hare
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🤔but do u think it's fair that they get everything to test nd we get only those which r better for us???Don't u think it must be converted into beta instead of chinese

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Chinese must also play global version

night cloak
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@night cloak thanks

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@grand hare Actually no. For such a game like PUBG, it requires a slightly longer term betas, and we can't say it's fair or not because the developers are from China and they can't choose any other country for testing or obvious reasons. In china there are a lot of things "not allowed" that's why a stand-alone chinese version makes sense.

grand hare
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🤔 I understand....

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Any link to download that version?

soft gale
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taptap chinese playstore, or etc

night cloak
grand hare
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👌 thanks

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Its chinese stable version like global?

night cloak
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Yes, it is the stable version. @grand hare

grand hare
#

👍

soft gale
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Also, the chinese version login only needs QQ account or WeChat account. QQ is the easiest one, don't know how difficult to create a WeChat account.

near cobalt
#

Guys all the time i was login in game as a guest and now i decided to login with google...so i press in loading screen connect with google...and it want me to create new account

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I was around 60 lvl....ill lose it ???

tired fractal
#

how much uc do i need to buy the full elite royal pass?

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you have to link your account @near cobalt

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to google

near cobalt
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Yeah how

tired fractal
#

login with guest

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then go to settings

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then you should see something called 'link account'

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then press in google

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next time you have to login press on google

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done

split vale
#

Hii

tired fractal
#

hi

split vale
#

I can't see my FB friends

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In pubg

night cloak
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Follow @tired fractal's steps @near cobalt

split vale
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From last 1 week

tired fractal
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maybe check your connection or log in again @split vale

night cloak
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@tired fractal You'll need 600 UC to buy the full elite royale pass.

split vale
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Yup

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@tired fractali did

tired fractal
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i mean all 100 tiers @night cloak

split vale
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I have screenshots

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Can I show them herr

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Here*

tired fractal
#

can you check if you have friends on crew/clan?

night cloak
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@tired fractal You'll need a total of 9300 UC if you purchase the Elite Plus Royale pass and buy 75 levels afterwards.

tired fractal
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ok

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thanks bud

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you have to add them on facebook

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as a friend

split vale
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I have already friends on fb

night cloak
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@split vale It simply means none of your Facebook friends play the game.

tired fractal
#

and they must have a pubg account

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120€ right? @night cloak

near cobalt
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@tired fractal i press login with google before the game opens....in loading screen

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And then the only option that gives me is this

tired fractal
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did you follow my steps?

near cobalt
split vale
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My level is 55 I have lot's of friends on FB who plays pubg but from last 1 week this problem came

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What should be the problem???

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I repaired the game also

unique steeple
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@split vale just repair the game

night cloak
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@tired fractal You'll need around 100 pounds or 125 USD.

tired fractal
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ok

unique steeple
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IT'S SMALL BUG MATE

split vale
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@unique steeple already repaired dude

night cloak
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@near cobalt Please follow the steps, posting these screenshots will not help.

unique steeple
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@split vale Try linking your account with Google play and then connect with fb

night cloak
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Try to logout then login using Facebook.

split vale
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@unique steeple thanks for help I will try this too

near cobalt
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@night cloak it doesnt give again the option to login as guest...it want me to create new account

unique steeple
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@split vale NP bro

split vale
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@night cloakokk this may also help

tired fractal
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press on 'more' when you login

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you should see guest there

night cloak
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@near cobalt Yes, press on "more."

near cobalt
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Guys when i open the game it send me to this picture

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If i was there i know what to do...but i dont let me return back

tired fractal
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press on 'log out'

night cloak
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@near cobalt Try restarting your phone and then log out of your google account and then open the game again.

split vale
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Yup it worked thanks guys for ur help

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@tired fractal @night cloak @unique steeple thanks to u all

tired fractal
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Your welcome

near cobalt
#

How sure u are about that

queen vector
#

guys i need some help

tired fractal
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pretty sure

night cloak
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@near cobalt He's sure.

tired fractal
#

whats up @queen vector

near cobalt
#

Ok lets try

queen vector
#

im playing on tencent emulator and im really confsued about the fps thing

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i get around 30fps

night cloak
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@queen vector Put your frame rate to extreme to get 60fps.

queen vector
#

i want to imrpove it but nothing seem to help

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using the gfx tool or?

night cloak
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@queen vector Don't use gfx tool if you don't wanna get banned.

tired fractal
#

i recommand watching mrghostgamings video he made a pretty clean video on how to get best performance for tencent gaming buddy @queen vector

queen vector
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didnt know its disallowed, it didnt work anyways

night cloak
queen vector
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my pc specs are i3-6006 4gb ram and intel hd 500

night cloak
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Actually, it mostly depends on your PC specs. May I know your pc specs?

queen vector
#

do u think its possible to get

night cloak
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Yea that's bad.

queen vector
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bruh

night cloak
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You'll definitely not get 60 fps on an intel HD graphics.

queen vector
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the graphic card is the only bad thing about it

tired fractal
#

max 30-40fps on very low settings

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i3 is bad aswell

queen vector
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6006

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its like

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brand new

near cobalt
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@tired fractal love you brother...thanks alot

queen vector
#

the pc

night cloak
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@queen vector 30 fps is fine. It's all you gonna get without a dedicated graphics card.

tired fractal
#

your welcome bud @near cobalt

night cloak
#

Upgrade to i9 to get better performance 🤣

queen vector
#

it drops sometimes tho xd its not 30 fix

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like

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yeah sure

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i9

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its cheap af

night cloak
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@queen vector Unfortunately it's your PC. You gotta get an external graphics card if you need better frame rates.

queen vector
#

rest in peperoni

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thanks for help guys

night cloak
#

Gtx 750 should be fine.

queen vector
#

not cheap here

night cloak
#

You're welcome.

tired fractal
#

anytime

night cloak
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Help

tired fractal
#

sure

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

tired fractal
#

What do you need help with? @night cloak

night cloak
#

I have good wifi and a good phone i don't why pubg still lag.

#

Sometimes there might be load on the servers which have caused this, @night cloak.

proud oasis
#

OMG do u live on Mars?

night cloak
#

Oh

proud oasis
#

Wtf is that ping

storm gyro
#

Whenever I’m in a car and like turn around I put my figure over, I do not put force on pressing it, -it just drops me out of the car and kills me.

night cloak
#

It happens sometimes @proud oasis

#

What do you mean, @storm gyro?

fringe atlas
#

@night cloak not the game friends my dude the Facebook friends. There's no damn option to remove them this is bs

proud oasis
#

Snipers need to be fixed they don't deal enough damage

#

It takes 4 KAR98K shots to knock sometimes it's so annoying

#

Other people are having the same problem too

storm gyro
#

I mean, when I like hover me figure on the screen and it touches the get-out-of-vehicle button, it drops me from the car.

night cloak
#

Night time i lag

#

But moring

#

It depends upon where the shots land, @proud oasis.

elfin zodiac
#

@proud oasis yesterday I took out a whole squad with a kar98 (each one was headshot) if you make the right shots it doesnt take 4 shots, but if you shoot them in the leg or something it ain't gonna do much damage

proud oasis
#

@elfin zodiac @night cloak I'm gonna dm u both a video of a fellow content creator you guys decide if they are body shots or not

elfin zodiac
#

@proud oasis first off I alrdy watched a tad bit of that video, I dont agree with it at all, snipers are good right now, if you make the right shots you get the kill.

#

He wasnt hardly aiming at all, they were all body shots, but on two different players

proud oasis
#

But it's still Terrible with the AWM it can take more than 2 body shots and someone still survives

elfin zodiac
#

He may think he hit one player, but there was two guys there, he tagged both of them twice

jovial wolf
#

Hey I am a content creater on streaming platform like YouTube Gaming And Facebook Gaming is there anyway that i can get room cards from pubg officials cause i am low in it and have to host rooms to my viewers everyday

elfin zodiac
#

So you would rather get knocked every single time someone got a body shot on u ?

proud oasis
#

@jovial wolf join a clan u get free cards that way

#

@elfin zodiac actually yes it seems realistic

#

Expecialy a AWM shot

jovial wolf
#

I got a clan of clan lvl 8 and i am low on clan points

elfin zodiac
#

Guaranteed that people will start hating it and say its overpowered

proud oasis
#

The AWM is supposed to be OP

vital sluice
#

7.2

jovial wolf
#

Ok Thankyou

opaque mist
#

@proud oasis it is op it’s the only thing can down a person with a lvl 3 helmet if it would down a person with a. Body shot what would be the point of shooting for the head?

proud oasis
#

Pubgs most feared sniper #TheAWM should knock anyone on 1 hit if it's a body shot and they arnt wearing level 3 armour anything below shouldn't be Survivable 1body shot ur down but that's not the case sometimes

jovial wolf
#

After i become a content creator will i be given custom room cards by the developers?

proud oasis
#

@opaque mist Pubg is supposed to be realistic the AWM irl can tank through real life level 3 vests which is sometimes worn by SWAT teams

night cloak
opaque mist
#

@proud oasis but that would make the gun broken and people would complain

#

I’m not talking about this aNyMorE

pallid palm
#

Hello

night cloak
#

Hello, @pallid palm . How can we help you?

proud oasis
#

If the snipers aren't gonna get fixed at least fix the hit marker indicator sometimes I hit headshots and it doesn't even deal the damage a headshot would do but the system registers it as a headshot I've tested this in a custom room with a alt account

elfin zodiac
#

@jovial wolf depends on if they accept you.

#

We have moved this to dms, please keep it there @proud oasis

proud oasis
#

When is Omelet arcade creators gonna be able to get content Creator?

#

This is a entirely different question @elfin zodiac

night cloak
#

Currently it is only available for two platforms . Youtube and Twitch.

proud oasis
#

I mean I already knew that I just don't meet the threshold but over on omelet arcade I have 10k followers and I think omelet arcade is due some recognition

elfin zodiac
#

Not what I was referring to but ok

pallid palm
#

@night cloak should I start streaming pubgm. On yt.

night cloak
#

Your choice.

#

Don't know if it will ever happen, @proud oasis.

proud oasis
#

@pallid palm that's up to you I'd recommend twitch Because it supports the creators YouTube only cares about the big time youtubers

pallid palm
#

@night cloak but. How can i get tancent. Permission...?

night cloak
#

You don't need any permission to post videos on YouTube.

pallid palm
#

@proud oasis in my location no one can use twitch.

proud oasis
#

@pallid palm you don't need permission to stream ur gameplay it's not something that can be copyrighted

pallid palm
#

Okkey @proud oasis thank u

fringe atlas
#

@proud oasis that does happens sometimes to me as well lol like I hit the head but the hitmarker shows that I hit the body

#

But chill don't take it as a huge issue go close range

proud oasis
#

Close range with a bolt action😂

#

Not impossible but really hard

pallid palm
#

@proud oasis and i am playing pubg. Mobile on my gaming laptop but I cannot run properly i mean it has lagging also im. Using. Tancents emulator but that issue doesn’t solve...? What should i do

elfin zodiac
#

Guys, move this to dms or #pubg-mobile @pallid palm @proud oasis

proud oasis
#

@pallid palm don't ask me I Kno very little about the emulator

elfin zodiac
#

Wrong ping, meant @proud oasis and @fringe atlas

proud oasis
#

I couldn't help you with that

pallid palm
#

No @elfin zodiac ping was between 60 to 80

fervent grotto
pallid palm
#

@everyone

night cloak
#

@fervent grotto That's the score of your total completed achievements.

fervent grotto
#

ohh okokok thanks

night cloak
#

@pallid palm Aloha! How can I help you?

empty latch
#

Any one have the link to buy UC

night cloak
#

😮

#

@night cloak Aloha! How can I help you?

fresh swallow
#

hy there

#

currently i am playing as a guest in my emulator

#

i have a facebook account where i am in ACE tier

#

if i login will the facebook acccount replace the guest account or vice versa?

night cloak
#

If you logout of your guest profile and login to your Facebook, you won't have any issues. @fresh swallow

fresh swallow
#

so i cant login directly with my facebook acc?

night cloak
#

@fresh swallow You can't login to Facebook because it was used to create another profile.

fresh swallow
#

successfully logged in!!!

#

😄

fringe atlas
#

Can anyone help me out with one thing

night cloak
#

@fringe atlas Yes?

fringe atlas
#

It's a lame question but :3

night cloak
#

Let's hear it 😄

fringe atlas
#

I wanna search their names and look at their stats once

#

They way too op definitely the best I've gone against ;-;

fresh swallow
#

u can do it by seraching using thier names

fringe atlas
#

Umm that's what I'm confused about like I can't find the • they used

undone goblet
#

should be easy if ur on phone

#

androids have it

fringe atlas
#

If someone would help me out it would be great ;-;

undone goblet
#

Oof

safe marlin
#

Hi My Account Get Hacked How To Fix It?

night cloak
#

@fringe atlas If you've recently played with them, you can add them by going into career results can be found on your profile. Check the screenshot.

undone goblet
#

yea they should be in ur recents

fringe atlas
#

@night cloak not recently played with them I'm not a newbie fam ._. they killed me and my team

#

So I just wanna look at their stats

#

Cause they're way too op can definitely wipe out any squad

night cloak
#

@safe marlin Your game profiles can't be hacked, it's your social media account which got compromised. You might wanna report them ASAP.

#

@fringe atlas Unfortunately there's no way if you can't find the special characters of their name.

fringe atlas
#

That's what I'm looking for! ✌ @night cloak

#

Anyways thanks for the help I'll try to find it once again

night cloak
#

You're welcome.

glacial wigeon
#

hallo i need help

#

My account can't login on the global server, because I have logged in on a Vietnam server, how to fix it

safe marlin
#

@night cloak yes my Facebook account is hacked and it's connected With a PUBG account, is there a solution to this Problem.
Sry for bad English

storm flumeBOT
#

Please read this channel's pinned messages for further information, @glacial wigeon:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
night cloak
#

@safe marlin You've to contact Facebook if you are unable to access your Facebook account. Go to facebook.com/hacked and provide the necessary information as soon as possible.

safe marlin
#

Are there other ways besides that??

night cloak
#

@safe marlin You might wanna contact customer support in game but I fear it will be too late.

#

If you contact Facebook with the given link, you can get back to your account within a day or two.

tardy marsh
#

Why does my game load for ever even though i have a good WiFi connection

#

It used to load quickly now it takes about 5 minutes

#

I’ve been trying to find solution but I can’t seem to find one

night cloak
#

@tardy marsh Maybe the game is blocking your Internet IP. You might wanna Switch to Mobile data or try a different WiFi if possible.

tardy marsh
#

It’s the same using data that’s what I can’t figure out

night cloak
#

Then, do "client repair" from login screen. Could be an issue with the files.

tardy marsh
#

It immediately starts loading when I start the app but I will try it when ever I get it to load

night cloak
#

@tardy marsh There are different loading screens. Can I see a screenshot of the loading you're talking about?

tardy marsh
#

Sure

#

It will do that for like 5 minutes

night cloak
#

@tardy marsh Oh, yes, it's your internet connection.

#

@tardy marsh yaa it's your connection problem

tardy marsh
#

Even when I have 3 bars of LTE ? Because it used to load quickly with that

night cloak
#

@tardy marsh I'm not talking about rang /bars this happens when your ISP routing is not good it's like I have 100mbps but I got 300 ping

queen junco
#

I pay for UC amount is deducted from my bank a/c but UC is not reflected in my game a/c

night cloak
#

Ping is not dependent on speed of your connection it's on routing

tardy marsh
#

Oh well then I guess the only way I can solve the problem is to delete the game lol 🤣 thx for helping me I greatly appreciate it 👍🏻

daring spindle
#

Dahell

night cloak
#

@daring spindle just a visual bug.

daring spindle
#

Hey @night cloak

#

U no what’s coming in 0.10.5?

night cloak
#

@daring spindle Nope. Things could get removed/added from the beta version to the final build.

daring spindle
#

👌

ocean lava
#

i have a requestm if the ban for GFX tool apps will continue , please please add it to the online ToS and the in-game as well, i spoke at length with the dev of the most popular one and although i don't think in most part such app is a "cheat", it's the rules that Tencent has , and the guy has zero morale compass and keeps claiming that there's no way people will be banned for using his app and he tills people that the Discord announcement and chat is not official and such app aren't against the rules...so please as it does exist on the faq here please add it to the ToS officially (not the current vague way that he's exploiting) , not for him but for the many players that may become victims cc @night cloak
at least try and pass this to people who could make the decision.

daring spindle
#

Why am I wearing backpack skin If I don’t even have one

#

And helmet also

night cloak
#

It's a bug, @daring spindle.

#

@ocean lava First of all, you gotta understand how Anti cheat engine works. It doesn't detect if its a gfx tool or not, it just finds out that there are some values were changed and it flags the profile and it gets banned. And in is actually already in ToS. You cannot use any apps which modify the game files, no matter the reason for doing it. You're simply not allowed to make changes.

And the guy simply wants people to download his app. He has nothing to do with whatsoever. And developers aren't allowed to add names to the ToS which they don't own. Tencent doesn't own gfx tool app, so they can't mention about it in ToS directly.

However, the ToS was written with details, if you read it, you'll know that such apps aren't allowed. And a player should always read what the officials say. A player shouldn't reach out to a person who makes 3rd party apps and seek for which is banable and which isn't. It's common sense. They just agreed with the ToS upon registering for the game. If they didn't read it, it's their fault, not developers.

ocean lava
#

@night cloak yeah, maybe it's a legal issue then...
i understand ( actually i know how battleye detects Graphic tools specifically) , it has to do with an option on that app for GPU optimization to Vulkan that's what mostly gets detected...
i wish there was a way, because you're right he just want people to buy his app regardless of them getting banned or not...
sadly he wont be exposed until enough number of his users get banned and report his app and request refunds.

silver ore
#

please help me!!

night cloak
#

@silver ore the beta registration is closed, you can't play.

silver ore
#

@night cloak what?

#

Will beta open

night cloak
#

@ocean lava Yes, that's an unfortunate. But you see, so,e people will always go and try gfx tool because their phones can't run pubgm. So it's gonna be tough to rise awareness.

#

@silver ore No idea if it's gonna be open or not, but right now you can't play it. Keep an eye on #news

ocean lava
#

@night cloak true

soft gale
#

settings, next to the logout button

ocean lava
#

@cold heath yes in game go to settings, it's next to the logout button

full fulcrum
#

Hello i am new and can anyone tell how to become beta tester

silver ore
#

My quick scoop while active is not on the screen

ocean lava
#

@silver ore reset your layout, sometimes that's how to fix it

silver ore
#

aha ok

#

@ocean lava thanks

ocean lava
#

yw

#

@full fulcrum currently beta is closed, follow #news and wait for the next opening .

full fulcrum
#

@ocean lava ok thanks for the help

ocean lava
#

yw

full fulcrum
#

@ocean lava how am i gonna know if beta is opened

ocean lava
#

@full fulcrum it will be announced , i don't also mean it's a closed beta always, the current beta already reach it's required tester and closed now

full fulcrum
#

@ocean lava how to become beta tester if the beta is opened

elfin zodiac
#

@full fulcrum its closed right now

ocean lava
#

@full fulcrum also will be announced, usually you'll just be able to downloaded at a specific time from play store

night cloak
#

@full fulcrum If the beta is open, you don't have to be a tester. It will be available to download for everyone.

elfin zodiac
#

Meaning it's not accepting any new players, but once it's open you can download it and play immediately

full fulcrum
#

@elfin zodiac @night cloak thanks both of you

elfin zodiac
#

Np

full fulcrum
#

@ocean lava and also you

silver ore
#

irani hast

elfin zodiac
#

Sprechen Sie Englisch ? @silver ore

silver ore
#

@elfin zodiac im persain

elfin zodiac
#

Oh, it said german

silver ore
#

im ?

elfin zodiac
#

What's the problem? @silver ore

silver ore
#

no problem 🙏

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

night cloak
#

How to fix this when i close my tencent gaming buddy every time it show this then no other option without restarting.

#

Help!!!

strange arch
#

@night cloak well reinstall

wooden ore
#

If i have not redeemed extra royal pass points what will happen to them?

#

Will it be added to my rp level in next season?

night cloak
#

i reinstalled many times but still not fixed! 😩

#

Nope, use it while you still can.

wooden ore
#

I have only 15

#

Cant redeem

#

Anything

strange arch
#

Can't play the game because of way too much LAG

storm flumeBOT
#

Hello, @night cloak!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

elfin zodiac
#

@strange arch server ?

night cloak
#

ok

strange arch
#

@night cloak uninstall and then delete old files completely and reinstall on other directory or path or drive

#

@elfin zodiac Asia

elfin zodiac
#

Asia is known to have lag, you will have to wait it out @strange arch

strange arch
#

@elfin zodiac yeah Asia has damn too many hackers on the server...

#

@elfin zodiac Actually the thing is I can't play the game on any server cause except Asia all other servers has high ping like between 500 and 900

elfin zodiac
#

What phone are you using ? @strange arch

lyric jungle
#

@night cloak you gave me wrong info dude

night cloak
#

@lyric jungle What's wrong?

ripe cypress
#

Stuck

#

:(

night cloak
#

@ripe cypress I understand that it might be frustrating to face such bugs or issues. If you encounter any kinds of bugs or technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.

ripe cypress
#

Ok thanks

lunar knoll
#

So bassicly what happend is that a friend of mine asked show me what u have spend last 90 days in PUBGM so i logged into my apple id and showed him and he just took my phone and refunded 5€ bassicly im scared of getting banned in PUBGM as this is an scam bassicly ive spend over 100€ on PUBGM and i hopento get a solution for this

night cloak
#

@lunar knoll You might get banned for a maximum of 1 month for the reason, unfortunately. It might be forgiven or reduced if you plan to contact customer support in game asap.

dense sparrow
#

@neon patio when new update coming

neon patio
#

@dense sparrow Sometime in the future I believe

dense sparrow
#

@neon patio thx :)

lunar knoll
#

@night cloak ty

night cloak
#

@river galleon Sorry didn't get your question, can you be more specific?

sick star
#

Is there any way to change the gmail id which is linked to my Pubg mobile account

willow dune
#

no

elfin zodiac
#

@sick star once you link anything to your account it cannot be unlinked

#

@river galleon I'm pretty sure it means win once, not sure tho

jovial cedar
#

Are they ever going to fix the hacks and bugs in the game?

#

One day they will get themselves together.

#

Aaron N. in customer support sent me a useless message.

#

I got bingo on my customer support response bingo card. 5 sentences of corporate blurbs cut and pasted.

nocturne vortex
#

Anyone having higher ping than normal this past weekend?

spare pike
#

cant find match on KRJP server , Squad Mode

#

platform: Tencent Gaming Buddy Emulator

ripe cypress
#

Why pubg not fixing lag issue

#

Customer support useless

rugged viper
#

Bcoz they cant fix it , they need to make new servers

ripe cypress
#

How much time to make new server ?

#

Any idea

rugged viper
#

If They want to keep this game alive , they will Surely Set them up fast

ripe cypress
#

Ok

rugged viper
#

If they don't ,its gonna die a boring death

ripe cypress
#

In 3 days to my game laging hard

rugged viper
#

3 days ? Lol , i stopped playing from 2 weeks

ripe cypress
#

My game

#

In 3 days to I'm facing hard laging issue

#

On gameplay

rugged viper
#

I meant to say , the lag is there bcoz of the servers , i think they gets overloaded

ripe cypress
#

Hmm

rugged viper
#

Yep

ripe cypress
#

Right

rugged viper
#

Specially asia is so full , bcoz of indians

ripe cypress
#

Yes

rugged viper
#

India's gonna need a separate server like China

ripe cypress
#

Yep

#

Pubg support is useless

#

😬

rugged viper
#

Otherwise eventually guys are gonna stop playing like me

#

Pubg support can't do anything to increasing demand

ripe cypress
#

Hmm

rugged viper
#

They just cant keep up

#

You know what i think ?

ripe cypress
#

😧

rugged viper
#

That what tf are they doing of so much money ?

ripe cypress
#

Ik

rugged viper
#

I mean we spentld freely on this game

#

*spend

willow dune
ripe cypress
#

@willow dune ok

rugged viper
#

@willow dune we want the devs to see our chat

#

@willow dune you have any problem?

willow dune
#

provide your suggestions/feedback/complaints directly in-game!

ripe cypress
#

Useless customer support

#

👹

willow dune
#

@rugged viper this channel meant for any problem facing in pubgm ....discuss or debate in #chat or #pubg-mobile

tall dragon
#

I hate this bag

rugged viper
#

@willow dune did it , now i wanna do it publicly

tall dragon
#

Pls make something with this place

rugged viper
#

@willow dune yep we are stating our problem

#

@rugged viper its not general Chat , its related to a problem chat

ripe cypress
#

Yes

tall dragon
#

My post is problem?

ripe cypress
#

Nope

tall dragon
#

Why

ripe cypress
#

Glitch

rugged viper
#

@tall dragon No bro

tall dragon
#

I wont to play without stupid temate

#

Bag

ripe cypress
#

Where is dev

shadow sluice
#

How to fix the stupid lag, tell me xd

ripe cypress
#

Same here

tall dragon
#

I dont know

ripe cypress
#

Lag issue

tall dragon
#

Oo , i have one lag more

shadow sluice
#

The lag went that far, I cant play the game... I should download some GFX tool and then they will ban me..

tall dragon
#

Why my microphone is not working??? 8 games

ripe cypress
#

20 ping and highly lag why

#

👹

shadow sluice
#

@tall dragon Maybe your headphones are the reason?

#

@ripe cypress FPS Lags?

ripe cypress
#

Nope

#

I'm getting good fps

#

Version 0.10.0 lagy

tall dragon
#

Who can help pe

#

Me*

ocean lava
#

@rugged viper the lag issue you decripw has been noticed by Deva and they are invisitigating the reason and working on a fix
There's a survey on #community-news they posted for people like you to fill so they can learn more about the lag issue
We all are suffering from it @ripe cypress

tall dragon
#

I have reistaling the game but is not working

ocean lava
#

@tall dragon your teammates is exploiting a wall hack, his account can be banned of he was reported by other players

shadow sluice
#

@ripe cypress I have good ping and no latency, but FPS are bad as hell...

tall dragon
#

I give him report

ripe cypress
#

Hm

ocean lava
#

@tall dragon if you did , the support will ban him soon don't worry

tall dragon
#

Sory my english is bad

ocean lava
#

@tall dragon no problem m8

ripe cypress
#

Dev working slow

tall dragon
#

No

ocean lava
#

@ripe cypress server issues require server take down, it's maybe fixed after the season on the server maintenance period

ripe cypress
#

Ok thanks

shadow sluice
#

@ripe cypress yep, they should stop adding more and more stuff to the game... (crates, outfits and those trashy stuff)

tall dragon
#

But with microphone can you help me???

ripe cypress
#

After coming vikendi game laging hard

ocean lava
#

@tall dragon with what issue?

ripe cypress
#

@shadow sluice yep

rugged viper
#

@ocean lava There's No asia in The investigation form ? Can you please add it

shadow sluice
#

@ripe cypress Yep, I need to get better phone or GFX tool which will result in a ban for me...

tall dragon
#

I cant speack with my temate , only in lobby but in game they dont hear me(((

ocean lava
#

@rugged viper yes because they already know the Asia issue and in the process of fixing it

ripe cypress
#

I'm using gfx tool

shadow sluice
#

@tall dragon thats bug in the game.

ripe cypress
#

For batter fps

shadow sluice
#

@ripe cypress for how long?

ripe cypress
#

3 month

ocean lava
#

@ripe cypress don't use that tool, of you continue to use it your account maybe banned for 10 years

tall dragon
#

Omg , i cant fix it

shadow sluice
#

@ripe cypress Oh... BAGT?

rugged viper
#

@ocean lava you have some internal sources ? Dont tell me you are blabbering

ripe cypress
#

😵

shadow sluice
#

@ocean lava 1st time only for 1 month I heard...

rugged viper
#

@shadow sluice bro nothing happens

ripe cypress
#

@ocean lava but why

ocean lava
#

@rugged viper about what?

rugged viper
#

@shadow sluiceim using it from start

#

@ocean lava freely use the Pubg Gfx tool

#

@ocean lava about the you just told me

ocean lava
#

@rugged viper if your using an illigal app and not caught yet doesn't mean it's right...it's not allowed by the game

rugged viper
#

*things

ripe cypress
#

Without gfx tool graphic trash

rugged viper
#

@ocean lava for the f*** sake its not illegal

shadow sluice
#

@rugged viper K... I'd like to use to get better performance and less lag, but Tencent is greedy and hate the players with weak devices, so they decided to ban GFX Tools... what an idiots...

rugged viper
#

@shadow sluice lol

tall dragon
#

@shadow sluice can you help me with other problem?? I need to know why my old account was banned , i dont ude gfx tool bc i have goood phone , i dont understand why. , No hack and without other programs , can i write my nickname and you help me???

rugged viper
#

@shadow sluice yeah kind of

ocean lava
#

@rugged viper it's.

rugged viper
#

@ocean lava whatever im gonna use , & tell the people to use it

ripe cypress
#

I'm also using

ocean lava
#

@rugged viper it's your funeral

#

Just don't come here and complain when your account gets banned

shadow sluice
tall dragon
#

So support you can help me??

shadow sluice
#

Im mad rn..

#

Greedy Tencent...

tall dragon
#

Omg , i dont understand who is support here

rugged viper
#

@ocean lava see about yourself , dont care about my account

ripe cypress
#

After uninstall gfx I'm safe or not ?

#

Tell me

shadow sluice
#

@ripe cypress i think you are...

rugged viper
#

@ocean lava who tf complaing to you ? Lol

ripe cypress
#

😢

ocean lava
#

@rugged viper @ripe cypress please if you don't have actual problem move to #chat
Other wise you'll be muted on the server

tall dragon
#

@ocean lavayou are support yes?)

shadow sluice
#

I wont play this game ever again untill May, when I'll get Poco F1...

ocean lava
#

@ripe cypress no your not

ripe cypress
#

Then I'm never uninstall

#

😁

shadow sluice
#

@ocean lava are you mod or what??

ocean lava
#

@rugged viper @ripe cypress are you both the devs and he's friend.who were.arguing on xda ? The wolf guy.seems the same

rugged viper
#

@shadow sluice he's not , just some people's peeky nose

#

@ocean lava xda ? About what ?

ripe cypress
#

Xda dev

tall dragon
#

Who is support , who can help me

shadow sluice
#

@rugged viper Yeah he's making me more angry than Ban of gfx tools.... bye PUBG , i'll be a fortnite idiot now...

ocean lava
#

I'm not replying to any of you now, you are clearly spamming and have an agenda here .

rugged viper
#

@shadow sluice yep me2

shadow sluice
#

@ocean lava this is free server not totalitarian regime...

ripe cypress
#

Rip gfx tool

ocean lava
#

@shadow sluice this is support for people who need it, not doe gfx tool developer friends to spam

tall dragon
#

Dont instal gfx tool you can get ban

ocean lava
#

@tall dragon yes

neon patio
#

GFX Tool has and always will be bannable, as it illegally alters PUBGM files.

tall dragon
#

@ocean lavayou are suppprt?

rugged viper
#

🤣🤣

ocean lava
#

@tall dragon don't listen the other guys

ripe cypress
#

@neon patio after uninstall gfx tool I'm safe or not tell me ?

rugged viper
#

@shadow sluice someone needs support , lol

ocean lava
#

@ripe cypress yes you are if you remove it , and reset the graphics

neon patio
#

@ripe cypress I would recommend completely re-installing your game.

tall dragon
#

@ocean lava. Say yes or not pls , i dont speack english but i will understand you)

ripe cypress
#

@neon patio @ocean lava ok thanks :)

shadow sluice
#

@neon patio rip low end players... greedy tencent not playing pubg again, so no money to tencent from me...

neon patio
#

@shadow sluice Have a good day sir

ocean lava
#

@tall dragon I'm tilling the facts, @neon patio is admin

shadow sluice
#

@neon patio Thanks for ignoring

tall dragon
#

@ocean lavayou speack like a support))

neon patio
#

@tall dragon Do you need help with anything?

shadow sluice
#

@neon patio tencent should make their own gfx tool...

ripe cypress
#

@neon patio after coming vikendi map my game laging hard

tall dragon
#

@neon patioyes if you can help me

ripe cypress
#

That's reason I'm using gfx tool

#

:(

shadow sluice
#

@neon patio then players will be okay... but no... they cant and going to sleep, cause im angry as hell cause of gfx tools ban...

neon patio
#

@ripe cypress As updates roll out the game will become a little more heavy on lower end phones. You'll need to lower your settings.

ripe cypress
#

Ok

neon patio
#

@shadow sluice You'll need to take your topic to #chat

shadow sluice
#

@neon patio lowest graphics, lowest frame rate, no way to run away from lags...

rugged viper
#

@neon patio he's stating his problem here

#

@neon patio its not general chat , its about problem chat

neon patio
#

@rugged viper His problem is having a device that can't run the game efficiently, something noone can help.

shadow sluice
#

@neon patio Gfx tools can...

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

shadow sluice
#

@neon patio but noo tencent banned so stupidly laggy game for me...

#

Im upset rn...

neon patio
#

@shadow sluice Yes, but GFX Tools is a tool for illegally altering files.

ripe cypress
#

:(

rugged viper
#

@neon patio okay , btw u have any news on server lag problems ? Specially Asia ?

elfin zodiac
#

Asia is known to have lag issues @rugged viper

neon patio
#

@rugged viper Devs have addressed the server issues and appear to show interest in fixing it (if they can)

tall dragon
#

GUYS. if you speack about gfx tool pls go to @generalchat

shadow sluice
#

@neon patio If tencent would make their own gfx tool, that players could use without worries, than I wouldn't annoy a lot ppl with that, untill it wont be done, i'll fight for it...

ripe cypress
#

Yes right

#

@shadow sluice I'm with you

tall dragon
#

Fps is depent of good internet conection too

shadow sluice
#

@tall dragon it depends on power of the device, i have good internet, but a lot of lags...

neon patio
#

@shadow sluice Tencent wouldn't make another app to adjust their own settings. The reason specific settings are locked is to prevent the game causing damages to the phone and/or giving other players an unfair advantage via removing grass and textures.

shadow sluice
#

@neon patio 👏👏

ripe cypress
#

👏

shadow sluice
#

@neon patio this option would be there, just FPS optimizing...

neon patio
#

Each device has specific settings listed for devs to use, it's not exactly the devs fault, it's your manufactures fault.

shadow sluice
#

@neon patio lowering the graphics a bit under the smooth one

#

@neon patio Huawei phones under 200$ sucks...

tall dragon
#

@neon patiocan you help me , gfx tool is not situation for support chat , i have other problem and i wont to speack obout serious

neon patio
#

If the graphics were to be lowered any more than what smooth is at than it would remove some textures (giving those players an unfair advantage).

#

It's as simple as that, that's how every game works. If your device cannot run a game efficiently, than you cant play it.

shadow sluice
#

@neon patio players with powerful devices already have unfair advantage to those one with weak devices...

neon patio
#

This is why steam provides "Minimum Specs" and "Recommended Specs" so you don't buy the game and not be able to run it afterwards.

elfin zodiac
#

@shadow sluice I mean it's a 200 dollar phone, do you expect it to be the best thing in the world ?

rugged viper
#

@elfin zodiac hope they fixes it

#

@neon patio Otherwise they ard gonna lose players

neon patio
#

Again, just like PC, if you have a good PC you get good performance.

shadow sluice
#

@elfin zodiac no, but i'd like to play the game without lags or with rare lags...

elfin zodiac
#

Like the s9 it's well set for this game @neon patio

neon patio
#

@shadow sluice Your only solution is to buy a better device.

elfin zodiac
#

^

tall dragon
#

@neon patio+

neon patio
#

@tall dragon What do you need?

rugged viper
#

@neon patio its lagging on My friends Oneplus 6 , he stopped playing

tall dragon
#

@neon patiohelp

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

shadow sluice
#

@neon patio Back to that tencent gfx to, they should enable it only for devices with 2 or 3 gigs of RAM and some weaker chipsets like MTK6735...

ocean lava
#

@neon patio his English is not that good, his issue is he can't hear his team mates in game but he can in the lobby @tall dragon

neon patio
#

@shadow sluice Like I said, some manufactures do not allow games to run their phones on some settings.

tall dragon
#

I have other problem

shadow sluice
#

@rugged viper lol oneplus six lagging?? He had bad unit probabally...

ocean lava
#

@tall dragon I already told you about the lag

elfin zodiac
#

@shadow sluice or bad internet

neon patio
#

Legally, Tencent can't allow some devices to run certain settings.

tall dragon
#

@FÃ乡Baldy can you help me with other problem?? I need to know why my old account was banned , i dont ude gfx tool bc i have goood phone , i dont understand why. , No hack and without other programs , can i write my nickname and you help me???

shadow sluice
#

@elfin zodiac My internet is actually good...

neon patio
#

Because some settings can damage the phone (overheating and such).

ocean lava
#

@tall dragon do you use ad block?

rugged viper
#

@shadow sluice nah bro , its because of servers

shadow sluice
#

@neon patio I start to overheat after 15 minutes since 0.10

tall dragon
#

@ocean lavawhat is this

neon patio
#

@tall dragon We cannot help with bans here

elfin zodiac
#

@shadow sluice lower your settings

neon patio
#

@shadow sluice Yea, which is why your phone is locked at lower settings.

tall dragon
#

@neon patiowere i need to go to speack about this

rugged viper
#

@shadow sluice which device ?

ocean lava
#

@tall dragon application to remove advertising from internet or VPN

shadow sluice
#

@elfin zodiac Smooth Medium (Low frame rate is unplayable)

neon patio
#

If it's overheating at low settings, it'll likely overheat to the point of damaging your device at higher settings.

tall dragon
#

@ocean lavawhy ?? No of course

shadow sluice
#

@tall dragon Customer service in game

blissful leaf
#

@elfin zodiac Why my friend phone Cubot r11 2018 can't play pubg mobile it has got 2GB Ram and android 8.1

neon patio
#

@tall dragon We can't help with bans here, you'll need to file a claim in-game

shadow sluice
#

@neon patio I dont need higher settings, I want to play without lag...

elfin zodiac
#

It isnt unplayable, @shadow sluicei used to have to play on it, I was using a 4-5 year old phone with android 4.2.2

ocean lava
#

@tall dragon ok , if you are not using anything prohibited, file claim in the in game.support

tall dragon
#

@shadow sluiceyes yes. This is bot BOT is not support

neon patio
#

@blissful leaf Because 2gb is far under the minimum specs

blissful leaf
#

@neon patio 2GB ram pubg mobile suggest

sterile idol
#

Is 60fps available on iOS only ? I am using sd845 android extreme only available on smooth everything else max is ultra

shadow sluice
#

@elfin zodiac My team wants to kick me away, cause of my bad performance in game, caused by my phone...

#

@sterile idol Phone?

neon patio
#

@blissful leaf 3GB is near minimum, 4gb and up is recommended

sterile idol
#

Poco f1

ripe cypress
#

I have 4gb ram because I'm laging

tall dragon
#

@sterile idolbecouse iphone is not more device but android Oppo xiaomi meizu and other is very hard to make performance for all phone

shadow sluice
#

@sterile idol I want to buy it... so yeah, good choice by you... I need to wait till April... xd

ocean lava
#

@ripe cypress what's ur device?

neon patio
#

Alright, now that everyones been assisted, move to general

sterile idol
#

Hmm I bought it for pubg only I had rn5

ripe cypress
#

@ocean lava xiomi mi a1

sterile idol
#

:GWqlabsMingLUL:

shadow sluice
#

@neon patio When the game came out, 2 gigs of RAM were okay...

tall dragon
#

Ok guys thx for discussion , good nightpubgmairdrop pubgmairdrop

elfin zodiac
#

That's the specs of that guys friends phone

neon patio
#

@shadow sluice When the game came out there was only 1 map. Now that several updates and additional features have been added the game is now more heavy.

sterile idol
#

@neon patio Is 60fps available on iOS only ? I am using sd845 android extreme only available on smooth everything else max is ultra

neon patio
#

@sterile idol It's available on a small selection of devices.

shadow sluice
#

@neon patio a lot of stupid crates and outfits... xd

ocean lava
#

@ripe cypress yes my cousin has it too, o don't think it's the devcie , it's because of the midrange CPU

elfin zodiac
#

@sterile idol 60 fps is available on note 9

ripe cypress
#

@ocean lava snap dragon 625

tall dragon
#

@ocean lava))) you link me amazon???

elfin zodiac
#

I think its available on s9 too, not sure

sterile idol
#

I have it on smooth but everything else goes to to ultra @elfin zodiac s9 supports hd ultra?

ocean lava
#

@ripe cypress yes, try custom kernel of you know how, might help

ripe cypress
#

Yep

ocean lava
#

@tall dragon what Amazon link?

tall dragon
#

@ocean lava where i can speack about ban??

elfin zodiac
#

@sterile idol I have mine on HDR ultra

#

I'm on s9

shadow sluice
#

@elfin zodiac 👌

ocean lava
#

@tall dragon sorry that was a mistake

neon patio
#

@tall dragon There is nowhere to speak about bans.

ocean lava
#

@tall dragon go to game setting and next to logout button you'll find.customer support , contact from there

neon patio
#

@tall dragon If your banned, your banned.

shadow sluice
#

Want to get Poco F1. Have to wait till end of April. My phone will explode to the April or I will get mad at game cause of LAG and throw it to the wall. ENDE

#

I go sleep now, bye.

tall dragon
#

@ocean lava ok thx you are the best , good luck8x 8x 8x

ocean lava
#

@tall dragon what @neon patio is saying is true though, it's rare.that they reverse a ban .

ripe cypress
#

Poco f2 batter than f1

shadow sluice
#

Thanks for that, I know Tencent cares only about money xdddd

elfin zodiac
#

@neon patio can you check our chat

shadow sluice
#

@ripe cypress Yep, but Poco F1 still awesome xd

ripe cypress
#

:)

neon patio
#

@shadow sluice Banning people actually reduces income, so your point is completely invalid.

shadow sluice
#

@neon patio Yep, dont ban ppl, and you will get more money, so allow gfx tools and more money for Tencent. Done, easy af

sterile idol
#

Poco f2 isn't a thing yet

ripe cypress
shadow sluice
#

@sterile idol only a speculation

ripe cypress
#

How to fixe this

shadow sluice
#

@ripe cypress Anti-aliasing?

neon patio
#

@shadow sluice But they'd rather have fair play than money.

ripe cypress
#

On

neon patio
#

@ripe cypress Fix what

ripe cypress
#

Black lines

shadow sluice
#

... I go rather sleep now, or I wont get up at the morning. Bye.

ripe cypress
#

Broken graphic

neon patio
#

@ripe cypress That's what low graphics look like

ripe cypress
#

I removed gfx tool reinstalled game

#

Lol

ocean lava
#

@ripe cypress yes but it still has effect, it won't go away until you re install the game

neon patio
#

Okay, well the only way to "fix" that is increasing your settings.

ripe cypress
#

Hmm

neon patio
#

If you can't run higher settings, you'll need to live with those graphics.

ripe cypress
#

Ok

violet gull
#

@neon patio hey man, keep up the good work, I can see you dont have that much to work around with with some of these messages ahaha

pliant musk
ocean lava
#

@pliant musk it meant the anti-cheat plugin maybe detected an issue in your side...(there's a rare case of a false positive )
Did you get data changed message while playing?
And are you using an ad blocker ?

pliant musk
#

@ocean lava loged me out

#

Then sent me this message

#

When i try to log in

#

And I quoted the game right now becaue first i spent a lot of money second banning me for 10 years for no reason
Im done with the game!
After that message i loggined in then after few mins it logged me out again and says the same message but now banned for 10 years

royal apex
#

Was about to ran someone

#

In a regular game, the car runs the player over

#

But no get this in pubgm

#

The car suddenly stops

#

Ejecting you from it

#

Like really

#

Wtf

#

I stood like for 5s from shock then died

austere lodge
ocean lava
#

@pliant musk wow I was about to warn about playing after getting the 1st ban, if you get 3 of them in 24 hours it automatically give a 10 year ban.
The oy option is for you to file a claim in the game (they rarely revert it)
Did you use an ad block or VPN?

#

@austere lodge I don't know exavtly what it says, but it's related to The beta is now closed and no other players can join for this round.

elfin zodiac
#

@pliant musk bans are always for a reason, if you used an ad blocker or VPN they might be able to help, but if not they cant do anything.

pliant musk
#

I was using VPN

#

Bcoz i cant play the game

#

My wifi banned all games that i can play

#

So i needed vpn to play

elfin zodiac
#

Then that's why, press the file claim button and they might be able to help you

pliant musk
#

Nah i read article in reddit

#

Like 30 comments

#

And no one got helped lol

#

Waste of time for me
And i already spent a good amount of money i would just quit the game or idk

elfin zodiac
#

We cant help with bans here, once you are banned you cant get unbanned unless they decide it

pliant musk
#

I know

elfin zodiac
#

I mean why would you spend money on a game and then do something to get you banned

pliant musk
#

I can't do anything right now and i dont want to wait until they reply and i dont wanna write whole essay for the reason i got banned

#

Well i played for 6 months

#

And i had no problems

#

Then today

#

Bans me for using VPN