#questions

1 messages · Page 314 of 1

lofty creek
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I have 50 Mbps net speed

night cloak
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@lofty creek May I know what is the device you are using?

fierce glade
#

Ur game is full of bugs

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Ur game is broken

night cloak
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@fierce glade Please tap on report button on top right to report the bugs.

lofty creek
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@night cloak redmi note 5

night cloak
#

nice

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@lofty creek Make sure to set your graphics to smooth and frame rate to high. Also turn off Anti Aliasing. These can be found in basic settings of PUBG Mobile.

night cloak
#

I want to repost my Clan recruiting message. It has been a week now.

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@night cloak DM a moderator.

shy gate
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Does the report button works?

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When will they fix the "no server response" issue?

tawny rune
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Error code 154140716 how to fix

night cloak
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@shy gate This issue usually occurs when the connection is unstable or when the signal is weak. Please try the following to fix it:

  1. Restart your mobile network, switch to 4G or Wi-Fi, or avoid regions with heavy network traffic.
  2. Load the game 1-2 minutes after restarting your router.
  3. Restart your phone and try again.

If your ping is around 360-369ms, then it becomes a Server Not Responding issue.
If the problem persists, please contact the official customer service via settings in-game and their technical team will assist you.

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@tropic ravine You there?

shy gate
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I dropped from conqueror because of the lags and bugs of this stupid game

night cloak
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@tawny rune Switch to mobile data.

tawny rune
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No mobile data subscribed

night cloak
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@night cloak DM them. Or move to #discord

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@tawny rune Then you can't play the game unfortunately.

tawny rune
#

Wut

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I've just played like 10hrs ago

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Will restart the phone do the trick?

night cloak
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@tawny rune You can try. People even re installed the game which didn't work but yes, you can try, it might work for you.

tawny rune
#

Ok thx

#

Im not gonna reinstall bcus i have all sensitivity perfect for my playstyle

night cloak
#

Just try restarting both your device and router. Maybe it canhelp.

tawny rune
#

Restart workspubgchickendinner

wise wasp
#

Nice

surreal isle
#

Wtf

storm flumeBOT
#

Hello, @surreal isle!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

indigo relic
#

Why does my pubg says “ server timeout” when I have a good internet

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Pls fix that issue it’s so annoying when there’s an enemy near u and that “server timeout” pop up

fierce glade
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The most hardest game is pubg mobile

night cloak
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Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. @indigo relic

fierce glade
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Can u guys give us more points

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It’s so hard to rank up

night cloak
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@fierce glade Are you having any issues in game? If not, please move to #chat

fierce glade
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I do

night cloak
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Anyone can do anything with glitches ✌️

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@fierce glade Can you state the problem you are facing?

fierce glade
#

968ms

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I’m mad right now

night cloak
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@night cloak are you admin

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@fierce glade Did you try switching to mobile data from WiFI or Vice versa? If not, you should try. Maybe the game is blocking your ISP.

fierce glade
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I don’t think so

night cloak
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@night cloak I am a normal user. Can I help you with anything?

fierce glade
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Im using a wifi

night cloak
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@fierce glade Try mobile data.

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I want report glitches the become too many 🤦‍♂️

fierce glade
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I didn’t have a mobile data on my iPad

cerulean lantern
#

Hey Can Any One Tell Me How to Register Pubg Mobile Battle Adda streamer

night cloak
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@night cloak Should you encounter any kinds of glitches or technical issues in the game, please report them by clicking the Report button located at top-right during matches, or clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

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@fierce glade Try tethering from your iPhone or whichever device you have with a mobile data.

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I do every time but bugs must be fixed

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@cerulean lantern Do you have a YouTube or Twitch channel with a minimum of 1K subs?

cerulean lantern
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yes @night cloak

night cloak
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@night cloak Be patient with the developers. It takes time to fix.

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@cerulean lantern go to gch.tencentgames.com, sign up and add your channel there. Once you are done there, come here and DM any admins (purple color namies)

mental needle
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Miramar is unplayable

night cloak
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Lol

upper ocean
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Can someone get him banned?

weary sedge
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report @upper ocean

upper ocean
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I did

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But i doubt its gonna do something

storm flumeBOT
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Hello, @upper ocean!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

weary sedge
#

discord admins have no special rights in game they cant do anything about it @upper ocean

night cloak
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@upper ocean He is just misusing a glitch, not ban worthy but still you can report him in game or send the screenshots to support in game.

wise wasp
#

Lol.. I just saw someone ask for more points to make it easier to rank up....

night cloak
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@wise wasp sshhh

upper ocean
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Allright, thx yall

mental needle
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What about me ?

night cloak
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@mental needle Can you be more specific about your problem? Any screenshot?

wise wasp
#

He is asking about the 12 match making time posted above.
Did it not ask you about doing a cross server @mental needle?

night cloak
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@wise wasp cross server is disabled.

wise wasp
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Oh my bad, I was just in beta and it was there. I didn't ask if it was main app or not.

jolly hemlock
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Will you guys do anything regarding game lag. It is so irritating to die every other time due to lag issues and what's more irritating is that ur character doesn't even move properly or pick items.
Server shuts down every second match.
Stop coming up with more updates .
Improve your servers else the so called monopoly of pubgm soon gonna be in dust

night cloak
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@jolly hemlock Server lag is unfortunate, but it’s tough to fix. Please be patient with the devs, and try to understand that they don’t want people to have a bad experience. They do their best, but this stuff doesn’t just happen super quickly.

elder pulsar
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When is zombie mode coming

night cloak
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@elder pulsar No idea. There were no announcements regarding zombie mode.

mental needle
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@night cloak

night cloak
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I would suggest you to log out click repair and relogin and try again

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If it still takes too much time

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Then check your internet connection

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@mental needle

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@mental needle It happens due to less number of people playing on there. Why don't you switch to other modes? Remember the more higher tier the more it takes time. Starting from diamond.

mortal kindle
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Hey I have a problem with the beta (is this the place for the beta?) can anyone help me

small stag
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@mortal kindle beta is currently closed

mortal kindle
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Oh is that what it says?

small stag
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no in general the beta is closed

mortal kindle
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Oh ok

prisma spindle
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Any admin?

carmine radish
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Why you guys not fixing stuck bullet

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Click shoot button but bullet not out

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Wth with pubgm

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Why this happend

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I change my 3 mouse for this f..ing bug

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Hey any admin

night cloak
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I hate people snaking

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I just had 14 kills got killed by a snake

modern gale
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Hello @prisma spindle, how can I help you?

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Hello @carmine radish, did you repair the game? If doesn't work, please try to report a bug at the button (currently in-game).

night cloak
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Play Miramar or Vikendi to avoid snakes. @night cloak

prisma spindle
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Hello @modern gale i have 70k subs on youtube and started upload pubg mobile video on it

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And i want to be a content creator

night cloak
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Did you register in GCH? @prisma spindle

prisma spindle
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yes i have done for gch

night cloak
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@prisma spindle DM @modern gale your GCH dashboard screenshot.

modern gale
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Thanks @night cloak, we currently talking 😀

night cloak
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Oh good!

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First of all vikendi has lack of loot that why i dont play that map. Miramar is huge and game takes forever

final relic
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There is any ways to gift sliver coins?

night cloak
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@night cloak Well, you have to sacrifice to get something good. You see, PUBG is a battle royale game. It blends the survival, exploration and scavenging elements of a survival game with last-man-standing. That's why being snake is part of the game. Keep playing and learn to spot snakes. You can watch video tutorials by content creators on avoiding snakes too.

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@final relic Unfortunately, no.

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First things first Im an Ace

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What i wish is to add more loot in vikendi

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Well, since you've problems with snakes, you should consider learning the game first which might reduce the points you've for Ace. But once you learn it you can play and move to Ace in no time. There are loots in Vikendi, if you hotdrop in popular places. @night cloak

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How do i even consider myself learning

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When i know how to play

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@night cloak I mean, learning to play with snakes.

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That is very helpful

night cloak
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If i knock someone out with an m416 and finish them off with a pan will that be considered as melee kills?

soft gale
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no

night cloak
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When and how does ADS deploy???

oblique zephyr
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@night cloak yes that's considered a melee kill

soft gale
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but it's been balanced after 0.8.0

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i think

sour perch
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Does anyone know the number of people having glass cannon title

night cloak
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@sour perch doubt someone knows exact amount, but there aren't many i've seen.

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Really when i knock them out and finish them with a pan?

lost summit
vast lion
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@night cloak you killed with a pan, so it's a melee kill.
The weapon you knocked with only counts if they bleed out.

oblique zephyr
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@night cloak yes

night cloak
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How and when does ADS deploy??

oblique zephyr
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@night cloak what?

night cloak
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@oblique zephyrtheres ads in pubgm

oblique zephyr
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Ads as in adverts?

night cloak
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@oblique zephyr no, aim down straight

oblique zephyr
#

What about it?

night cloak
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How does it turn on and how do you know its om

soft gale
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correction: aim down sights

oblique zephyr
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It "turns on" as you say when you press the aim button

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And you'll know when it's on as you'll be looking through your site

night cloak
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Its not always on

soft gale
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*sight

night cloak
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Guys tell me, how do i turn it on

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Like how does it turn on

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And when

lavish token
#

Hello.. Was the 'Battle Adda' Tournament happening in India the 'Official' tournament?

thick bronze
#

Hey

strange kayak
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🥴

clever umbra
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I have a question

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@tropic ravine

vagrant dew
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Tf is wrong with this game

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So when will they be fixing those game breaking bugs

scenic spear
#

Was beta support removed?

ripe cypress
#

How to fixed this

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Zoom

drifting dawn
#

How exactly do u appeal a ban

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A friend of mine got banned for 10 years

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And I’m fairly certain he wasn’t cheating

ripe cypress
#

What

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I need help my game graphic very bad after updated to 0.10.0

storm flumeBOT
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Please refer to FAQ 2.9 in #481198147478224896 for further information, @drifting dawn. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

dry crag
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@neon patio HEXmind telling why I throught a grenade got knocked then couldent use any wepons F UR BROKEN GAME

vagrant dew
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@ripe cypress turn on anti aliasing

oblique zephyr
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@soft gale looool, go be a teacher if you want to correct people's spelling

spring kraken
night cloak
#

when the season four ends

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do I need to actually spend my money for 5

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when I legit bought season 4 at the end of season 4 😂 😂 😂

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@spring kraken damn boi he thicc

spring kraken
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Yeah he is

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I can’t wear him no more

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@neon patio what does this mean?

night cloak
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@spring kraken u cant wear him?

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does it show a mesage like its hidden

spring kraken
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No

night cloak
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whait

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wait

spring kraken
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It just no outfit remaining

night cloak
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WTH

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oh

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it must have been a like

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like rental?

spring kraken
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It has it for 3 of my foot items

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No

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I got it

night cloak
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wow

spring kraken
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Like unlocked

night cloak
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rip

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tf

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how is that possible

spring kraken
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The game broke

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Idk I need a refund

night cloak
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IDK if support will help?

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idk I'm still a nob

spring kraken
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Same

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I’m a plat UwU

night cloak
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wow

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I'm a thic

spring kraken
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Damn nice

distant cipher
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the ant man!

leaden garden
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Can someone kick this dude? This is for support only am i correct?

blazing vector
night cloak
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@blazing vector Haha, it's just a glitch or you prolly naded the UAZ. Anyway, tap on report on top right to report the bug.

blazing vector
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Thats what i did

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😃

night cloak
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@spring kraken Hey, that outfit is being used in another portable closet. To change portable closet, tap on inventory and then tap on the numbers located at bottom left.

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@night cloak The RP season gonna end on 17th January and you'll need 600 UC for purchasing elite pass and 1800 UC for purchasing elite plus pass next season.

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@drifting dawn Trust me, all the ban issued are fair. You can appeal a ban by tapping on file claim.

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@ripe cypress Turn on Anti Aliasing from basic settings to make the edges of your character smooth.

wicked narwhal
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Can I do pubgm on chrome book?

haughty cypress
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@wicked narwhal last i recall, i dont think you can

wicked narwhal
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Rip

night cloak
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@wicked narwhal Yes, you can run PUBG Mobile on chromebook. But make sure to use the touch and don't map keys, which might result in a ban. To get the game, head over to Google Play Store.

wicked narwhal
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I don't map key's not even on xbox game's

maiden raptor
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Anyone know how to fix when pubgm lagging coz I'm lagging so much l can't even play better

elfin zodiac
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@maiden raptor what server ?

weary cosmos
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@maiden raptor agree

rough horizon
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@spring kraken those outfits are assigned to only one portable closet plus you have only one pair of those

maiden raptor
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@elfin zodiac NA

weary cosmos
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@elfin zodiac Fix the KRJP server too

elfin zodiac
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@maiden raptor it would have to be your internet or your phone then

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@weary cosmos we cant fix it from here, please report it in-game

maiden raptor
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I use 4G l don't use internet

rough horizon
steady sparrow
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PUBG mobile's graphics are super choppy and I kept on reporting it

maiden raptor
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@elfin zodiac report how

elfin zodiac
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@rough horizon what icon ?

rough horizon
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The 2 number icon beside no. 4 names

maiden raptor
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I report like many time and still not fix it the lag

rough horizon
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@elfin zodiac did you spot it??

elfin zodiac
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@maiden raptor when playing look in the top right, there will be a report button.

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@rough horizon no

maiden raptor
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Yeah l know it

elfin zodiac
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Oh wait I didnt read that part

rough horizon
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@elfin zodiac see in ss near my shoot button on the left side

maiden raptor
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And l report but still not fix the lag

elfin zodiac
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That's just a small bug, it's rare shouldn't happen every game

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I have only gotten it once

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And I play quite often

rough horizon
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It was twice tho
Hope not to see this again @elfin zodiac

scarlet ember
#

when can we play beta 0.10.5? i was received massage inside game to install this beta, but cannot play after i installed.

night cloak
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Beta is currently closed . It will be available soon, @scarlet ember.

brave kiln
#

Do you guys have connections to the developers?

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What's going on with PubG lite and Crossfire legends?

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It's been a while we haven't got no information

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Not on here and not on Crossfire Official Discord

night cloak
haughty cypress
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erm, does your device not have a screenshot function? ;0

brave kiln
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You can clearly see the message tho

night cloak
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There is I think, but taking photo is a lot quicker.

haughty cypress
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fat rip, but anyways, if im not mistaken, its due to disconnecying mid way through the game

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how is taking a photo quicker than pressing 2 buttons simultaneously

night cloak
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My ping stay from 50 to 80 ms
And I don't have discord on my gaming device, i don't want to send the img twice. @haughty cypress

maiden raptor
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@night cloak it happens to me sometimes when I'm use internet

timid wing
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when will changing the red dot crosshair be available

night cloak
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There's no such plans as of now, @timid wing.

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No, @brave kiln.

timid wing
#

k

timid nacelle
#

Hello people. For 8 hours straight I've been trying to log in as I always do but at login I get the server is busy error code restrict area message. Any solutions? or shall I just wait. This happens to me very often.

elfin zodiac
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@timid nacelle what are you trying to play on ? The global or lite

timid nacelle
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Oh I had to mention. I'm playing on tencent's emulator, so I assume it's the global version.

rough horizon
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@timid nacelle uou should probably wait and try again. Make sure you are stable network connection

night cloak
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Wanna submit a new problem

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Anyone wanna hear from me?

willow dune
night cloak
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@elfin zodiac Xiaomi Have a Game Booster and it's not a 3rd party tools. It comes with any Xiaomi's MIUI. So, people who using game booster, they getting bans for 3 months. Though I'm not using it, my friend get banned for using it.

storm flumeBOT
#

Hello, @timid nacelle!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

timid nacelle
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Yes I just saw that thank you bot

rough horizon
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@night cloak really 🤔 that's actually the device thing to boost apps

final relic
hard lotus
#

Jesus

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200MS acting like 700MS

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I won my game even with this games delay

night cloak
#

@rough horizon three people get banned. They were only using Game Booster on MIUI. No other 3rd party tools.

hard lotus
#

I can’t even use VPN to get my ping lower without getting banned

night cloak
#

Anyone use OnePlus 5t ?

willow dune
#

They shouldn't have used it then

hard lotus
#

This game won’t make it

night cloak
#

My ping is 400 ms on training mode😂 😂 😂

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They should take time to maintain the server

queen trail
#

I'm changing my name to GS乂BυηηY but υηη is getting invisible what should I do

#

Please help Mee...

nocturne vortex
#

lost 83 points because of weird lag and ping issues though PC/MAC are having no problems. What is up with NA tonight?!

queen trail
#

I'm changing my name to GS乂BυηηY but υηη is getting invisible what should I do
@nocturne vortex @queen trail

night cloak
#

@queen trail choose another name and paste it to your player card. If it shows, then you can change the name without any problem

nocturne vortex
#

@queen trail I don't care what you do. try playing pubg and stop spamming

night cloak
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Ping has been spiking into the 300-600s. Usually stays at around 20-36 & I’m using WiFi. I don’t even know why it’s tripping like this. Just lost a game cause I got stuck in the zone, it kept backing me up further into the zone as my sprint is on & im like 12m away it just wouldn’t let me go any further to reach a safe point.

nocturne vortex
#

@night cloak is there anything they will do for our loss because of this or we are screwed?

night cloak
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We are screwed, i’m almost certain smh

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The more you loss, the more you become angry.
The more you become angry, the more you play the game.
The more you play the game, the more you become addicted
The more you become addicted, the more you spend the money.
That's the reason they don't maintain the server. @night cloak

wise igloo
nocturne vortex
#

@night cloak I don't spend any money on here

rough horizon
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@night cloak damn, unfortunate them
They shouldn't be banned for that
I simply use the app booster instead

haughty cypress
#

just close the app and open it? @wise igloo

wise igloo
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@haughty cypress try it 10 times already

haughty cypress
#

fat rip

wise igloo
#

I don't have money so yeah

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¯_(ツ)_/¯

night cloak
#

Lmao well I only buy the royal pass, the cheap one

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And I’m not banned lmao, my ping is just super messed up to the point the game is unplayable

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@nocturne vortex that's why they don't care you😂

stiff atlas
#

ok i cant get back on my acc but im using the same username and password but its like a new acc

balmy cairn
#

Is there a way to disable the Global Chat?

woven atlas
#

No

near halo
#

I’m have trouble with the beta version and Idk how to fix it

night cloak
#

Beta registration is closed, @near halo.

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Why would you buy it then sell it? @final relic

cerulean dock
#

Hello,

I am having some issues with joining the beta. I contacted support and spoke with Aaron N. And here directed me here to pursue assistance.

Thanks.

night cloak
#

Beta is currently closed, @cerulean dock.

cerulean dock
#

well i have experienced this problem numerous times so that provides me no solution.

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Is there any fix for the future?

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@night cloak

night cloak
#

Yes. There will be beta version available for everyone to install and play soon . Please wait till it will be announced in the server, @cerulean dock.

cerulean dock
#

So will the beta then be apple accepted?

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and thanks

#

i already have ths current beta installed

night cloak
#

Yea but you won't be able to play it.

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For now

cerulean dock
#

i currently cant even open it (See above picture)

night cloak
#

You need to trust an app on iOS in order to play it . You can do it through settings i am not sure .

cerulean dock
#

ok thank you

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much appreciated. o7

night cloak
#

No worries!

final relic
#

I though if I will buy it again it would give me the helmet skin

faint escarp
#

Omg, nice moment

haughty cypress
#

that name tho

faint escarp
#

Are you going to ban these or still have to wait more than two years to get past this bug?

haughty cypress
#

im pretty sure thats cheats

teal shale
#

Is anyone experiencing this problem with the new beta?

#

I don’t understand Chinese. And that blue option only closes the app

night cloak
#

@teal shale The beta registration is closed now, you're late.

teal shale
#

Ah, ok.. that weird because I always get a notification when it gets released.. oh well.. gg

#

Thx for the reply though

night cloak
#

You're welcome. Is there anything else I can help you with?

weary cosmos
#

Vikendi in cave

fallen hedge
#

When new Season begin?

night cloak
#

@weary cosmos May I know the issue you're facing?

#

@fallen hedge The new season will start at the end of Season 4. No information when season 4 will end.

rough dragon
night cloak
#

@rough dragon Just a visual glitch.

velvet quest
#

@night cloak will season 4 not end after all the royal pass challenges end? after the 8 weeks

night cloak
#

@velvet quest The RP season will end on 17th January. Basically, the RP section will be locked on 17th January and when the season 5 arrives, RP season will arrive too. Remember normal season and RP season are two different thing. It might take around 1-2 weeks to get season 5 after the RP section gets locked.

paper rose
#

Hello, anyone can help me? My pubgm app crashes whenever i open it

night cloak
#

@paper rose May I know what is the device you're using?

paper rose
#

Redmi Note 5 Pro

night cloak
#

Try restarting your phone and then open the game @paper rose

paper rose
#

Done but same problem

night cloak
#

Does it show any pop up messages before crashing?

paper rose
#

Nope

#

Directly it takes me to my home screen

night cloak
#

Does it crash at the first loading screen or after trying to login? @paper rose

real rain
#

If i change my pubg resolution like a an ipad is that still can banned me?

paper rose
#

At first loading screen

night cloak
#

Welp i uninstall and used no tools and still get the "abnormalities in client plz check connection" Not using VPN or anything.

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@real rain Depends. May I know what is the method you're using to change resolution?

#

@paper rose Did you try reinstalling the game? If not, you should. Before doing that. Clear cache + data of the app and try opening.

real rain
#

Wait a minute

paper rose
#

Okay i will try it

night cloak
#

@night cloak Do you have any ad blocker apps installed?

real rain
#

@night cloak 1920x1080

night cloak
#

@real rain I mean, which method you're using to change resolution. Amy app or something?

real rain
#

Oh

#

This app

#

I don't really know English xD

soft gale
#

that's against the ToS

#

you'll get banned for it

night cloak
#

@real rain Well. It will get you 10 years of ban.

lone carbon
#

Lol

night cloak
#

@night cloak yes i do

real rain
#

Oh boi

#

I'm tired of lag

night cloak
#

@night cloak Uninstall that and make sure not to install such apps which interfere with PUBG Mobile game.

#

@real rain Agree if there was a way to change resolution to 720P and have Extreme FPS mode it ve nice.

real rain
#

Yeah

night cloak
#

If you're on Samsung phone, you can reduce your screen resolution.

real rain
#

I'm on vivo

night cloak
#

@night cloak im currently using a Xiaomi phone is there a way to enable Extreme FPS mode and change resolution?

#

@night cloak I don't know about Xiaomi phones. But if it has built in resolution changer, you'll have no issues. However, changing screen resolution will not unlock the Extreme Frame rate. The system gets your chipset information, not your screen resolution.

stark plover
#

How to report beta version bugs?

woven atlas
#

@stark plover using ingame report option in beta

night cloak
#

@night cloak Alrite thx removing the ad blocker fixed it.

steel pasture
tawny grove
#

I have 25-30 Mbps internet. Getting 800-900 ping in Asia? What even?

chilly sluice
#

@steel pasture this happin when you restart the game .. sometime to fix this problem you must restart again or ask your friend to take you out pf this place

hot maple
#

I have a stable connection, the same as before. But the last 2 days I couldn’t play because the game just stop me and remove me back wherever I was... everything around me is alive. But for some reason the game doesn’t register my movement anymore!
I tried everything but still with no improvement! I can’t play anymore!

velvet quest
#

@night cloak oh ok I'm not the best with these sorts of things, thanks for informing me tho

hot maple
#

I repaired, deleted, cleared everything, and reinstalled the game! But nothing works!

#

I have a stable 88 or 120ms depending on the room

#

Idk wth is going on can’t figure it out

#

I live in the middle east so I play on the eu servers atm

#

I use an iPad Air 2. Did anyone face a similar problem? Or knows how to solve it, or is it from my end by anyhow?

ruby gorge
#

Anybody can help me

#

Unfair ban pls help me

spare remnant
#

@night cloak Redmi Note 5 pro

neon patio
#

@steel pasture Seems to be a common bug when disconnecting and then reconnecting.

#

@ruby gorge The only method of appealing is filing a claim, other than that the account remains banned. (No, we cannot contact somebody to unban you)

ruby gorge
#

How i do this

valid zinc
#

I'm at 96 level of royal pass
I completed all the mission each & every mission.
Only daily mission are here which gives me 40 points daily.
40*4 = 160 points from 4 days 🤨
And i needed 400 points
How that's possible ?

night cloak
#

Buy 4 ranks...?

ocean lava
#

hello, can someone point me the the announcement where it says that GFX tools are illegal to use

lime elk
#

Hello please my friend is taking ban from game and he is not hack

#

@neon patio @lethal holly

night cloak
#

@valid zinc Well, you've to buy the 4 ranks if you want to reach 100. If you purchased RP previous season, you probably got a 500 rp gift card which you can apply from inventory. Otherwise you've to make use of UC.

lime elk
#

@half kayak

night cloak
#

@ocean lava Yes, how can I help?

#

@lime elk Hey, tell your friend to tap on file a claim and wait for a reply.

ocean lava
#

@night cloak there was an announcement that included that GFX tool app are banned, i can't find it... i was wondering if someone can help

night cloak
#

@ocean lava I don't think there were such announcements. It is written on TOS that any third party apps that modify the game files will result in a suspension.

ocean lava
#

there ws some update to ToS posted in discord i think back in August 2018...is there a ToS channel here!!! i remember someone here linked me to it a month ago or something

#

@night cloak

night cloak
#

@ocean lava No. Not in this server. Maybe it was an update to GDRP.

simple obsidian
#

@night cloak hello .. my account got ban and i don't know why .. i didn't even play with cheat or changed any thing in game folders

#

@neon patio

night cloak
#

@simple obsidian You've to tap on "file a claim" and contact customer support.

simple obsidian
#

@half kayak

lime elk
#

Where is this

night cloak
#

@lime elk It will be there when you open the game. A message will pop up.

ocean lava
#

@night cloak maybe it was in faq!!!

night cloak
#

@ocean lava There is a FAQ regarding ban. I remember putting it there. Maybe check #481198147478224896.

spring void
lime elk
#

@spring voidyes

ocean lava
#

@night cloak found it on Faq , thanks

muted plank
#

Where should i land to make the mission ,,Land on top of a building in the School area,, i landed there few times and didnt count as mission completed, just only 2/3

river comet
#

@tidal warren how to fix the bug i told u earlier the control bug

#

Not showing up

night cloak
#

Which bug, @river comet?

#

Basically you need to land on the top of school or the apartments near the school, @muted plank.

vague onyx
#

@night cloak will i be able to do the daily mission of 17 jan of RP?? Or the seen will exactly end just when after 16 of 00:00 am??

dusty tree
#

Are game boosters allowed for pubg?

night cloak
#

I think you will be able to do daily mission. Because season will end on 17 Jan 0:00 UTC, @vague onyx.

#

Yes, @dusty tree. As long as they don't modify system files of the game.

rain palm
#

Does this program cause a ban?

vague onyx
#

@night cloak oh oky, thx , really worried about the 100 mark

rain palm
#

@night cloak

dusty tree
#

@night cloak what's the difference between a gfx tool and a game booster

night cloak
#

No problem, @vague onyx.

sinful turtle
#

Why new Chinese New year update not fr all

night cloak
#

Yes , @rain palm. If it interrupt game files.

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

vague onyx
#

@dusty tree a game booster only increases performance I guess where gfx changes game files

night cloak
#

@dusty tree ^

wooden sonnet
#

I just did the Weapon Master accomplishment but I didn't get the title?

dusty tree
#

Ohh

#

Okay

wooden sonnet
#

I used

  1. Assault : AKM
  2. SMG : UMP
  3. Sniper : SKS
  4. Shotgun : S1897
  5. Throwable : Frag Grenade
  6. Vehicle : Jeep
    I knocked out each person with that weapon and then killed them.
#

And I'm in diamond 3

night cloak
#

This is gfx tool and game booster just erases background processes , @dusty tree.

wooden sonnet
#

I've messaged ingame support but it seems I keep getting an automated reply

night cloak
#

You have to knock and kill with same weapon, @wooden sonnet.

vague onyx
#

@wooden sonnet are the match results updated in career

rain palm
olive glen
#

@wooden sonnet maybe you need to try Kar98, M24 or AWM?

rain palm
#

I did not know @night cloak

night cloak
#

Including the grande kill . You have to knock and kill with granade.

rain palm
#

please help

storm flumeBOT
#

Please refer to FAQ 2.9 in #481198147478224896 for further information, @rain palm. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

Please refer to faq above.

wooden sonnet
#

I did tho

night cloak
#

Are you sure?

wooden sonnet
#

Yeaah I'm pretty sure

night cloak
#

I think you missed something because one player already got the title some days earlier . It means it is not bugged.

#

Did you tried on squad or duo, @wooden sonnet?

wooden sonnet
#

Squad

#

Solo vs squad, I'm diamond 3 in squad

night cloak
#

Did player died immediately after knocking or player died eventually after some time, @wooden sonnet ?

storm flumeBOT
#

Hello, @grand hare!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

wooden sonnet
#

He died when my Frag hit him

grand hare
night cloak
#

@wooden sonnet it happened to me too I was trying for weapon master I completed all the kills but didn't receive the tag

#

So I tried again and I got it in my second third try

#

^

wooden sonnet
#

Huh, I guess I'll have to do it again then

night cloak
#

If you didn't received it . Try again maybe second time it works.

wooden sonnet
#

Any tips? I usually get all but one of the kills then end up dying

grand hare
#

He wasn't using any cheat but was abusive nd attempted 5 time to knock me nd at last he knocked nd let me die

night cloak
#

Try playing on sanhok or try playing with one of your friends so he can help u

#

Coz sanhok is a smaller map and you won't waste like 30 mins or something and you'll get bots easily

wooden sonnet
#

Also, I'm curious cause in some YouTube vids I've watched they knock with a different weapon and kill with a frag, and they got the title? Has that been changed?

night cloak
#

Make sure you knock and kill with same weapon and the player knocked should not die after some time like he should die immediately after you knock.

#

It has been changed after 0.8.0.

wooden sonnet
#

Aaah ok

night cloak
#

You can report for that also, @grand hare.

#

Don't let him bleed out

#

Yep

#

That's what I am trying to say.

#

Lol sorry

#

I hope u get it in your next try good luck buddy

knotty leaf
#

what will be in new update

rain palm
#

@night cloak Can you help me reduce the duration of the ban I did not know it was causing urban

night cloak
#

No i can't , @rain palm. The ban is permanent .

#

Did u use any third party apps or something?

#

Like gfx?

rain palm
#

I have spent $ 600 in my account😢

night cloak
#

Try to file a claim if u didn't do anything wrong and wait for the reply

rain palm
#

My friend used the program and was ban one day
But I was banned 3650 days

night cloak
#

We don't decide the duration of ban. It depends on the violation and reports. If you get banned there is only one option you can do which is file claim.

vocal laurel
#

Gyroscope isn't working on my device
Device - moto g5

night cloak
#

@vocal laurel Is it working on other apps? You might need to calibrate it. Download a calibration app from Play Store. If that doesn't fix, try the repair client on login screen.

unreal yacht
#

whats new in season 5?

night cloak
#

@unreal yacht No information.

river comet
#

can yall stop asking which bug im talking to kitkat ffs

night cloak
#

@river comet KitKat is not available rn.

river comet
#

ik

night cloak
#

Maybe you should DM her?

vocal laurel
#

@night cloak yes it is working on other apps also tried the client repair i just saw on YouTube it isn't working on g5 series by moto many people are facing the same problem

remote sand
#

How to join a chatroom?

night cloak
#

@vocal laurel Seems an issue to report. Did you report to customer support? If not, you should.

remote sand
#

@night cloak Thanks!

mild prism
#

your maintainance is not good no response in pubg players problem you are not solving my problem from 2 months I keeping continuous messages you simply saying that mobile device is not Gud my device is 8 GB ram. and my internet is very gud getting 20 Ms constantly and I done many times repair option but no use yesterday only I deleted my game and reinstalled nothing change same problem are you going to respond to my problem are not say finally don't say on me or on my decide and internet connection

#

No one helping me in this problem

night cloak
#

Having a lot of RAM isn't gonna guarantee you no problems, lol.

mild prism
#

Can I send u video

night cloak
#

Plus, the reason you've been getting is most likely your internet.

#

There is no need to.

mild prism
#

K wait I will send image

night cloak
#

All I can say is, use a different internet connection, let it be cellular or a public Wi-Fi.

mild prism
#

That my ping and my ram

night cloak
#

Ping doesn't mean you won't have any lag issues.

#

And, low ping doesn't mean your internet is good.

mild prism
real rain
#

Look like that is vivo phone @mild prism

mild prism
#

Listen me my account only getting like that now I'm using guest account in the same device with same internet Wi-Fi

#

But why that account getting good without any lag @night cloak Give reason explanation to it

#

My mobile is 8 gb ram I given to my frnd because problem in my mobile but the problem in my account inly

#

Say for that @night cloak

#

I want your higher authorities to say problem

#

I want to talk to them

#

Are you there respond to my all questions above said @night cloak

#

There is no answer from you for that questions

night cloak
#

It's your internet. That's all I'm gonna say.

#

We can't help you further, now move.

mild prism
#

K but my guest account is getting very with the inter say it

#

My internet speed is 100 mbs/second

#

I want to talk to your higher authorities

#

Help me

#

Tell me

night cloak
#

Continue spamming and don't blame us on using force, @mild prism.

mild prism
#

K that's why solve my problem

#

Can I send you video

#

That how my account strucks and lags

night cloak
#

I've already answered your question.

mild prism
#

And my another guest account video I will send how nice the game will come

#

After you can find the exact problem

#

@night cloak Are there

dusky jackal
#

@neon patio when is PUBG Mobile removing foggy map in sanhok?? it is really unplayable due to snakes

lime juniper
#

Do you need to be muted, @mild prism? Just stop discussing it here. There is nothing we can do to help you.

night cloak
#

There's no plans on removing that, @dusky jackal. Although, you can suggest such ideas by contacting customer service in-game.

mild prism
#

Then who will help me

severe drum
#

What do you need

bronze yarrow
#

@mild prism Not really an expert but it might be due to a higher rank as there are more real players in higher rank than bots so that might be the case

dusky jackal
#

@night cloak i dont want it to be removed but it will be good if the sunny map came more than the foggy one

mild prism
#

@storm flume Help me

night cloak
#

You may suggest the idea, @dusky jackal.

dusky jackal
#

😃 thanks

bronze yarrow
#

@mild prism That account is a bot dude

mild prism
#

That means say clearly and solve my problem

#

Plzzzz anyone explain to my problem to solve it

bronze yarrow
#

@mild prism There is nothing we can do here, as I said above , the higher ping/performance issues may be due to higher ranks as there are more real player there
we can only suggest you to use a better internet
I don't think changing the DNS would do much here

#

In short, More real players and less bots are more taxing on performance than more bots and less real players

mild prism
#

I am saying that my other guest account getting very nice with same device and same internet @bronze yarrow

bronze yarrow
#

Did you even read what I typed above?

#

More real players and less bots are more taxing on performance than more bots and less real players

mild prism
#

My ping is 20 ms

#

I can't understand plzzz say clearly

#

Because I don't know English well

bronze yarrow
#

OKay so try to understand this
When you join a new game with bronze rank you'll face bots right?

#

and when you play on Diamond or conqueror you'll see less bots in the game

vocal laurel
#

@night cloak how to reach customer support?

mild prism
#

I started my guest from 10 days now I'm in crown 2 but the gameis getting nice

bronze yarrow
#

@vocal laurel Open the game, then to settings, there is a customer in the bottom side of the "Basic" section

#

@mild prism The number of players you face are also depended on how many hours you played and how many experience you have

mild prism
#

Plzzz help I have sent 100 msgs to customer service in game

#

I am playing almost continuously game without gap

simple mortar
mild prism
#

@bronze yarrow Help me

bronze yarrow
#

@mild prism Yes and you said that you've been playing on the guest account for 10 days straight right?
And when did you create the other account where the game doesn't run smoothly?

#

@simple mortar The only thing you can do now is file a claim

mild prism
#

My new is created exactly before 13 days and my old is created before 4to5 months

night cloak
#

B O I

mild prism
#

@bronze yarrow Can I send screenshots then you can understand my problem

simple mortar
#

@bronze yarrow i wait the 5min for the Unbann

bronze yarrow
#

See, your old account has more "Activity time" than the newer guest account which also affects how much real enemies you face

#

@simple mortar Would you mind translating what the ban is for?

mild prism
#

When I'm playing game it's get lag when firing it getting bullets drops slowly compare to enemies bullets so I'm getting kill

simple mortar
#

Abnormalities is detected in my Client

bronze yarrow
#

Well you're lucky you didn't get banned for months or so and at worst maybe years

simple mortar
#

Yeah

mild prism
#

@bronze yarrow tell me pizza

#

Plzz

simple mortar
#

Now im unbanned^^

bronze yarrow
#

@mild prism I recommend you read what I have been typing above
if you read it carefully you might know what the problem is

mild prism
#

This is my problem

#

Can u say clearly I can't understand before I dont know proper English @bronze yarrow

#

See the screenshots

bronze yarrow
#

@mild prism I'll repeat again:
This problem is caused by the game server itself, when you have a high rank and a high level, it is more harder to find a match

night cloak
#

It just a network problem, check your wi-fi

bronze yarrow
#

@night cloak Already tried telling him that

night cloak
#

Just wait until the network icon at the top right turn green. Lol.

cosmic gazelle
#

Whenever I invite someone from World chay to my lobby and when I kick them,my game lags and all the player gets invisible then I've to restart my game, everyone is facing this issue

mild prism
#

I my how it will turn to green

ocean lava
#

@simple mortar do u use an ad block? Or ur connection has high ping (or both)

bronze yarrow
#

@mild prism it'll turn green when you have a better internet connection

mild prism
#

I my God my connection is good @ocean lava

simple mortar
#

@ocean lava blockada

night cloak
#

i'll repeat again the same This is a well-known bug, devs are already working on it will get it fixed in next update. You can keep reporting it in-game! @mild prism

ocean lava
#

@simple mortar disable it, it's causing the abnormal behaviour in connection, it also uses VPN like behaviour

mild prism
#

@night cloak my ping is 20 Ms with 100 mbs/ second

ocean lava
#

@mild prismdevs know, it'll be fixed soon

mild prism
#

Did u understand my problem clearly

ocean lava
#

@mild prism also there's a survey on #community-news , please fill it to help devs

night cloak
#

Don't bother with him, @ocean lava.

#

Whatever you say won't change his opinion.

ocean lava
#

@mild prism you have connection issue and lag, yes we do

mild prism
#

Yes @ocean lava But @night cloak Is not saying like that he is saying problem from my side and connection

night cloak
#

Well, it is, so...

ocean lava
#

@night cloak got to try

#

@mild prism wait for next update and as I told you fill the survey so devs know more

mild prism
#

Is there chance to msg devs @ocean lava

ocean lava
#

@mild prism yes, from inside the game , go to settings and in the bottom, next to log out button there's customer service

mild prism
#

@ocean lava I messaged them hundreds of time

#

No proper response

ocean lava
#

@mild prism they receive a lot of messages, they reply within 10 days, and they know as I said so don't worry we all have some lag issues , it'll be fixed soon

mild prism
#

I have messaged in mail Also no use

ripe cypress
#

@mild prism same problem with me

#

Server no response

#

:(

mild prism
#

@ocean lava good guy supporting should be like that

#

This is good manner no one in this pubg support not said like you @ocean lava

#

Did u understand my problem

ocean lava
#

@mild prism they get a lot of questions all day sometimes they're just overwhelmed , they care to help if they can

mild prism
#

Clearly say it plzzz

ocean lava
#

@mild prism yes man they understand

mild prism
#

When I'm playing game it's get lag when firing it getting bullets drops slowly compare to enemies bullets so I'm getting kill

#

Plzzz solve it as soon as possible plzzzz

ocean lava
#

@mild prism yes it's called desync we know

mild prism
#

I have this problem from more than 2 months

ocean lava
#

@mild prism hopefully it'll be solved in next update

mild prism
#

For this is using another account as guest

#

Thank you for your support and response @ocean lava

#

Byeee

ocean lava
#

@mild prism bye

mild prism
#

Eagerly waiting for solving ofy problems

ocean lava
#

@night cloak now can I ask a question lol

night cloak
#

What is it, @ocean lava?

ocean lava
#

@night cloak while on ace rank( or crown) why when matching with random players it's matching with way less rank players ,like platinum...so I find myself stuck with campers most of the times ...
Just a issue, just wondering why not match ace with crown and above

night cloak
#

What mode are you playing on?

ocean lava
#

@night cloak classic squads

night cloak
#

Most likely the platinum player is in a squad with Crown/Ace players.

ocean lava
#

@night cloak sometimes, but mostly they'll be 3 random people don't know one another , and they're all of that lower rank
I'm not annoyed, just wondered today, because a lot of times they get me killed ...and thought it's maybe something in the algorithm

night cloak
#

There shouldn't be anything wrong with the matchmaking system.

#

The lowest they will pair you, well, in solo is either one skill tier lower or higher.

ocean lava
#

@night cloak yeah, ,it's the mistake I made this season to have my rank on squads when I didn't had a regular squad to play with, next season I'll do it at duo I think, I can handle 1 v 2 of need be

night cloak
#

👍

#

Does anyone know about getting merit deducted and not being able to play in duos and squads

#

What exactly do you want to know, @night cloak?

ocean lava
#

@night cloakdid you kill a team mate?

night cloak
#

My friend did

#

I was wondering when he's aloud play dous again

#

He will be able to participate in duos/squads when he gets his merit above 60.

ocean lava
#

@night cloak that's why then , killing team mates will deduct from ur merit and you'll not be able to play in duo/squad again untill you get above 70

#

Or 60

night cloak
#

OK thanks how does he get merit up

#

It's 60.

#

Finishing a match placed 51-100 will get him 1 merit.
Finishing a match placed 11-50 will get him 2 merit.
Finishing a match in the top 10 will get him 3 merit.

#

@night cloak

#

Oh ok thanks for the help

#

Make sure he doesn't leave the match, if not, no merit will be awarded, @night cloak.

#

Sure thing thanks

#

👍

zenith light
#

Thanks

coarse field
#

I am using airtel 4G LTE. I always face "No response from server" error. I cant spectate after death, cant change position in custom room. I am automatically removed from my squad after a game. Then i have to restart the game. The game is literally unplayable. And yet my internet works just fine. I even get a in game ping as low as 20 ms.

#

Is there any solution to this?

night cloak
#

No solution for now since it is the issue from server side. And it is already known to the devs so it will be fixed soon, @coarse field.

coarse field
#

But, the thing is that only im facing the problem so severely. Others around me don't see it so frequently.

night cloak
#

Change your internet connection, or DNS settings.

clear ocean
#

Hey the iOS Bluetooth earphone bug is still there will devs ever fix it

night cloak
#

I Don't thinks that it will be fixed since it is issue with compatibility of Bluetooth headphones with pubg mobile . So it's better to use regular wired headphones, @clear ocean.

clear ocean
#

I don't have wired headphones

#

and yes this issue isn't there on fortnite

hot wyvern
#

I know a player who uses gfx tool

#

Which is against PUBG Mobile

clear ocean
#

i know a lot of them

hot wyvern
#

Then report them

clear ocean
#

but i don't want them to get banned

night cloak
#

This is the PUBGM server, not fortnite.

#

There's no need for comparisons.

hot wyvern
#

Ban this player - princebad1234

#

He uses gfx tool

night cloak
#

We aren't developers, we can't ban players.

#

Just report the player in-game.

clear ocean
#

😥😅

hot wyvern
#

I'm his friend

#

But i don't want him to know i reported him

#

So I'm telling here

clear ocean
#

@night cloak then just don't say that its ios's compatibility issue

night cloak
#

I didn't say that.

clear ocean
#

@hot wyvern what kind of friend u are

night cloak
#

Discussions in #chat, now.

hot wyvern
#

Fake friends

night cloak
#

Move.

hot wyvern
#

Just tell me that is here any developer of pubgm in this server ?

#

Tell me his name

#

I wanna report him

night cloak
#

No . You can report through in game, @hot wyvern.

hot wyvern
#

But he is my Friend i don't want him to know i reported him

keen nexus
#

How many points have the top 500 in Europe. TPP, Duo

#

?

night cloak
#

Snitching friends, nice.

rapid fiber
#

why do i keep getting an error for the pubgm beta???

lime juniper
#

The beta registration is closed, @rapid fiber.

rapid fiber
#

no i have it

#

everytime i open it it gives me an error @lime juniper

night cloak
#

How many minus merits I will get if I quit a match before it starts?

rapid fiber
#

LMFAO

night cloak
#

@rapid fiber You just have the game. But you cannot play because beta registration is closed.

#

@night cloak You won't lose any merits.

#

So what would happen to me then ? @night cloak

#

@night cloak If you quit a match during the 1 minute countdown, you'll not lose anything.

#

That weird, I thought there was a punish system for quitting a match 🤔

#

@night cloak There is a punishment system if you keep on quitting matches, every time. And it will give you a 10 minutes ban on matchmaking.

vital sluice
#

If you quit the game while on plane, then you will get a soft ban starts at 3/5/10 mins I think and maximum 30 mins if you continue to do so.

#

Doesn't happen on solo's.

night cloak
#

Oh, thanks.

glad harbor
#

0.10.5 not out yet for all right? not active missed so many news. 📰here( busy)

night cloak
#

@glad harbor It's not out for anyone. There is an ongoing closed beta.

bold creek
#

Does anyone know how to set up Tencent Gaming Buddy? I've deleted and downloaded it again and again but I still can't setting it. I've also searched and followed tricks of some youtuber but still can't setting it, i'm so hopeless ;-;

storm flumeBOT
#

Hello, @bold creek!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

glad harbor
#

oh 😮 there is erangel in fire 🔥 right in season 5? many saying

#

is there will be reolace to bluezone fire 🔥 zone that will be hella cool

night cloak
#

@glad harbor No information regarding that.

glad harbor
#

oh ok 👌

mystic acorn
#

How many days left for ranking before season 4 ends?

glad harbor
#

4 days

night cloak
#

@mystic acorn Around 1 - 2 weeks.

glad harbor
#

hmm jan 17 season ends right 🤔

night cloak
#

Yes.

#

@glad harbor No. That's RP season.

mystic acorn
#

@night cloak I’m talking about ranking up, how many days until you can’t rank anymore for season 4?

glad harbor
#

oh ya got it my bad.,😅

night cloak
#

@mystic acorn I got you. You can rank up as long as the new season doesn't drop. So you got around a week to rank up.

mystic acorn
#

@night cloak are your serious?😜 are you sure? I thought you can’t rank anymore few days before rp closes and that’s by the 17 of jan

night cloak
#

@mystic acorn I'm sure and serious. The RP season will end on 17th January. Basically, the RP section will be locked on 17th January and when the season 5 arrives, RP season will arrive too. Remember normal season and RP season are two different thing. It might take around 1-2 weeks to get season 5 after the RP section gets locked.

mystic acorn
#

@night cloak yeah true and I realise that is the case normally, but I wasn’t aware that once rp is locked season ranking continues to count! But I will take your word.

#

Thank you

night cloak
#

You're welcome.

sly minnow
#

Help

night cloak
#

@sly minnow Aloha! How can I help you?

sly minnow
#

How do I show my charecters face without the helmet overcoming it

#

Can i post pics here

night cloak
#

Yes, you can post pictures here.

sly minnow
#

I want to show my charectars face

#

Without unequiping the helmet skin

atomic coral
#

@sly minnow equipe a helmet, and unequip it again, it should now be helmetless

night cloak
#

It happens when you change the appearance. Play 1 match or restart the game and you'll able to see the face.

sly minnow
#

I dont want to unequip the helmet

#

I have played many matches and this issue has been going on for many days

night cloak
#

@sly minnow Did you recently tapped on "reset appearance?"

sly minnow
#

Yeah

night cloak
#

@sly minnow Let me paste it again, It happens when you change the appearance. Play 1 match or restart the game and you'll able to see the face.

elfin zodiac
#

It doesnt come off @night cloak once it gets on, it wont come off. You might have to wait for a update to fix it @sly minnow

sly minnow
#

But it has been there before i reseted the appearance

#

Would deleting game data do it?

elfin zodiac
#

It only comes off if you unequip the helmet skin

#

No @sly minnow it's all saved on a server

sly minnow
#

If i unequip it then i wont be able to use the skin

#

And i want o use the skin lmao

elfin zodiac
#

@atomic coral he doesnt want to not have the skin on it

atomic coral
#

equipe a head item, (not a helmet), and unequip it again, it should now be helmetless. this works for me @sly minnow

sly minnow
#

K wait lemme try

atomic coral
#

@elfin zodiac my wording was wrong, sorry

#

that is why I deleted it and rewrote it

elfin zodiac
#

Its ok

sly minnow
#

OHH THANKS @atomic coral

#

It works

#

Thanks for that bro

atomic coral
#

somethimes the solution is simple

elfin zodiac
#

Thanks for providing a fix @atomic coral

sly minnow
#

You guys write this solution down lol

elfin zodiac
#

I swear I tried that and it didnt work, probably tried to use the bandana

night cloak
#

@elfin zodiac it will work once you restart the game.

atomic coral
#

to hide a helmet skin: equipe a head item, (not a helmet), and unequip it again, your charecter should now be helmetless.

#

^pls pin @ @elfin zodiac

night cloak
#

Here's a screen recorded video of me trying the thing, and it worked
@elfin zodiac @sly minnow

quick comet
#

If u create custom room and go in background, it becomes glitchy after opening again. When will this problem be solved ?

glad harbor
#

sometime when i get crates it gets disappear from inventory is it due to netowrk issue or what mean i restart but it wont shows up. is Thanos makes disappear.

night cloak
#

No

#

@quick comet It is a known issue since the 0.6 update, there should a fix soon.

quick comet
#

@night cloak i can't even leave the game in background for a minute to tell i.d pass

warm creek
#

Add me if you wanna ya pubg

#

@quick comet ?

quick comet
#

there is only one Kat named KitKat (TheNiceAdmin) .

warm creek
#

?

#

Im confused lll

quick comet
#

@warm creek change ur name. 😩

warm creek
#

Lol*

night cloak
#

@warm creek please do not chat here. Go to #chat

quick comet
#

R.I.P

warm creek
#

Oh sorry i just realized im in support

#

Sorry about that

oak aurora
#

Aren’t we allowed to change the winter main menu to the sanhok one? I dont love this one and i also miss the original theme

quick comet
#

@oak aurora thats not a question

oak aurora
#

It its

#

It is*

night cloak
#

@oak aurora There will be new theme coming in season 5. Be patient.

#

@quick comet please move to #chat

quick comet
#

U know we aren't allowed.

#

@night cloak i don't want to chat.

tiny perch
#

Okay Now when i'm trying to return to the lobby when I finish the game the game freezes like it's stuck on the loading screen idk why

night cloak
#

Cuz your phone sucks

quick comet
#

@night cloak S9 user also says it is laggy. So u sck.

night cloak
#

@tidal shore The servers having issues lately. Hope they will reduce the lag soon.

quick comet
#

@night cloak wow hope. U got some skills in replying.

night cloak
#

pLeAsE mOvE tO gEnErAl cHaT @quick comet

quick comet
#

@night cloak u too plz

night cloak
#

@quick comet please move to general chat.

quick comet
#

Am i not allowed to reply anyone here ?

night cloak
#

@tiny perch That is a known bug, I faced quite a lot. It will be fixed soon. Unfortunately you've to restart the game to fix it for now.

quick comet
#

Don't worry. I will be gone. And i am not interested in chatting. Bye

night cloak
#

What does the right button do

#

Like i press it but nothing happens?? What does it do and why it is there?

oak aurora
#

Is the beta out yet? I saw people playing with it

night cloak
#

No, @oak aurora.

solemn zodiac
#

When is 10.5 expected to release?

hollow warren
#

hi

#

baby

#

love yours

#

@solemn zodiacnever

solemn zodiac
#

Makes sense lol

night cloak
#

@solemn zodiac Maybe it will arrive with season 5. Still no information.

solemn zodiac
#

Thanks baby sharo

#

Shark**

night cloak
#

iPhone xs or xr or note9?

who is the better of pubg mobile?

stable ether
#

Buying UC From Midas Buy ,Good?

#

??

vital bolt
#

my account has blocked what I can do to unlock it, block it illegally, I did not use any third-party programs or plug-ins. Who can help me with this issue?

cinder quarry
#

@night cloak of course note 9 m using note 8

tired fractal
#

whats up with 0.10.5?

#

beta released but no announcement?

#

@lime juniper

lime juniper
#

It is a closed beta version.

#

The registration has ended.

tired fractal
#

oh

#

ok then

lime juniper
#

The update will be released during the month, most likely.

tired fractal
#

i can still play it

#

ok

night cloak
#

Eu tenho um problema durante as partidas, é o seguinte: Quando estou em uma partida aparece uma mensagem dizendo que perdi a conexão com o servidor ou erro de conexão, mas quando vou ver se a internet funciona ela abre um site muito fácil, como se estivesse normal, o problema só se resolve quando eu reinicio o jogo, mas isso é muito problemático, espero que resolvam esse problema na próxima atualização

#

English?

#

Hey there... i have a question... why am i facing high ping even my internet connection is too good...btw i am not the only one suffering this😅 😅 😅

ocean lava
#

@night cloak it's a known issue the devs are aware of it and invisitigating now, should be fixed soon
You can help by providing feedback on the survey posted on #community-news

#

@vital bolt to do that you have to contact the in game support , press the file a claim button
Are you using any method of ad blocking !!! Or VPN

fading shell
#

How fix inventory?

ocean lava
#

@fading shell is this from pubg mobile?

vital bolt
#

No do I use VPN or other blocking methods

ocean lava
#

@vital bolt so you have to file claim in game ...
Just be sure that no ad block app or host file is there, because at the moment they seem to be causing issues, they're not prohibited, just an observation by other players

vital bolt
#

I already filed a complaint, and I received a bot with a default message, which did not help me in any way.

ocean lava
#

@vital bolt what did the message say, and how long is the ban ?

fading shell
#

Yes

#

Its pubgmobile china 0.13.5

ocean lava
#

@fading shell did you try to repair client from the button on the logout screen ?

#

@fading shell also report bug in game you'll find report button

fading shell
#

Spasiba

ocean lava
#

@fading shell the images u share seems very strange, 1st time I see this graphical bug...
Are u using any 3rd party graphics app?

fading shell
#

Yes

#

Beautiful

#

HDDR 1080p 16xmssa

ocean lava
#

@fading shell what you see is called potato graphics
The gfx tool apps are prohibited and will cause your account to be banned

fading shell
#

I love potato

#

And i dont love ban

#

You dont ban me?

ocean lava
#

@fading shell restore original setting and repair the game and uninstall the app
Many people get banned for using them and they come here every day , just an advice

fading shell
#

Vbucks

#

Vbucks..

#

Pls gaynite for android

#

Fort*

#

I love pubg and aly battleroyale-mobile game

night cloak
#

@ocean lava that PuBG pc

ocean lava
#

@fading shell @bleak marlin you too should stop chatting here or you'll be muted

fading shell
#

Ok boss

ocean lava
#

@night cloaktha5sbwhat I thought but he's saying it's mobile

night cloak
#

Nope pc

torn sequoia
#

When do you correct resolution on ipad pro 11?

golden raven
#

There is no beta version 0.10.5?

atomic coral
#

@fading shell put your PUBG pc screenshots somewhere else

ocean lava
#

@golden raven there's but it's closed beta

atomic coral
#

@ocean lava It is open, I played it

fading shell
#

Its pubg pc for my potato phone

atomic coral
#

@fading shell yea, so ppl here can't help so you are just filling the chat

ocean lava
#

@atomic coral those who got it can, but it's unaccessible now, I was told so

atomic coral
#

@ocean lava ok, seems logic

fading shell
#

Pubg mobile = 30 fps potato graphics
Pibg pc = 60 fps high graphics

atomic coral
#

@fading shell just go

golden raven
#

@ocean lava it's just because I did not see her announcement

ocean lava
#

@golden raven no problem m8

atomic coral
#

@bleak marlin all you need to do is to buy the most expensive pack, cuz there is a glitch with the most expensive pack that you will get your money back.

ocean lava
#

lol

atomic coral
#

@ocean lava he asked for V-buck hacks

#

I can confirm it works

#

cuz that is how the maffia works

ocean lava
#

I don't even know what vbuck is, isn't the game c urrency is uc

atomic coral
#

@ocean lava IK, I just hate fortnite and I hate kids who want to hack

#

even though I have hacked, and hacked on pubgM beta once to test the safety. took me 40 seconds to hack, and I am not banned ;)

ocean lava
#

@atomic coral oh its fortnite thing, I don't like it
We can chat in #chat not to spam this server

atomic coral
#

gtg anyways, good talk

ocean lava
#

@atomic coral see ya m8

royal venture
#

Is their a way for someone to add weapon master to my account cuz me and my friend were helping me achieve weapon master and I did but when I went back to the lobby I didn't get the achievement

ocean lava
#

@royal venture what rank are you?

vital bolt
#

@proud dawn7even#4924 I have a ban for 10 years

proud dawn
#

why did you ping me ?????

ocean lava
#

@vital bolt your only option is the in game support, keep filling claim, or send them an email, but they rarely reverse such ban

atomic coral
#

he tried to ping Duke7even, but something went wrong @proud dawn

ocean lava
#

@proud dawn he meant to ping me I think

vital bolt
#

I wrote to e-mail, I received a bot with a default message and did not help me at all.

ocean lava
#

@vital bolt sadly that's the only option, trust me, i know from experience , here in discord no one can help you (not that I know of)

proud dawn
#

can you stop pinging me please

ocean lava
#

Ok

atomic coral
#

I'll try ;)

ocean lava
#

Lol

proud dawn
#

hmm

vital bolt
#

well, thank you for the answer

proud dawn
#

fuc this

atomic coral
#

You can disable mentions you know.

ocean lava
#

@vital bolt yw, best of luck

#

Man he's so upset about 1 ping ,

royal venture
#

@ocean lava I'm rank platinum

atomic coral
#

@royal venture dis you kill or knock and kill with the needed weapon?

royal venture
#

Yes

atomic coral
#

wich one 😐

ocean lava
#

@royal venture are you platinum in squad or duo or solo?

royal venture
#

Squads

ocean lava
#

@royal venture when you played with friend were you playing squads as well ?

royal venture
#

Yes

atomic coral
#

@royal venture the problem xan occour id you only knock/ only kill a player with the gun.

#

so in order to be 100% sure you should knock and kill a enemy with the same gun

royal venture
#

I killed them with a sniper rifle,smg,AR shotgun grenade and a vehicle

ocean lava
#

@royal venture If you're sure you did kill each one with all mentioned weapons , report it in game and they'll check the back end and give it to you

royal venture
#

I did that already

atomic coral
#

and did you knock him with the sr, smg, ar, sg, grnd and car?

royal venture
#

Yes

atomic coral
#

than I have to leave it to @ocean lava

royal venture
#

Does it count as a grenade kill if I knocked a player with a AR and finish them with grenade

ocean lava
#

@royal venture no

small stag
#

@royal venture no

#

@ocean lava wow nice timing

royal venture
#

But it said on the kill list I killed him with a grenade

small stag
#

@royal venture still it has to be a knock and kill with a frag

ocean lava
#

@royal venture the weapon you know with is the weapon counted... you can make sure by always checking your kill feed for what was counted

#

@royal venture yes, like if a friend of yours knocked a player and then you killed him , who gets the kill...the player who knocked gets the kill

#

the feed will show both the knock and the kill, make sure you knock and kill with the same weapon

royal venture
#

Ok I get it now

ocean lava
#

@spare remnant as the messege said the only people who can truly help is the in game support and with the right data they requested...
that said, an account can't possibly cause an FC , an account is just a marker that connects you id and data to the game...
what are using to log in? what social media , maybe the issue is related to that social media connecting to the game... also i noticed you're using a custom rom , maybe the optimization of that rom for that social media mighthave a role

light depot
#

hey guys, can someone explain me why me, as an european, am matched with arabic guys like since ever? There are no players from countries around me

ocean lava
#

@light depot because the Mideast countries don't have a server yet, so their ping is better in Europe so all of them play there ... try to set the language specific option to one language they don't speak, (something other than English and arabic) it may help a little

storm flumeBOT
#

Hello, @spice widget!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

tidal warren
#

@spice widget this Please read the above.

light depot
#

hm ok, I can try that, but still, why it is so many of them? like 95% of players. They are like crazy, screaming as hell, if they dont scream, then their wife scream or their childrens

tidal warren
#

@light depot there is a logical answer to this, many Middle Eastern players prefer the EU server due to their ping being lower than on the Asian server. As to why you always get matched with them, it's simply due to a lot of PUBGM players coming from this area. There is a new MENA server coming very soon, which means most of them will move from EU to the more regional and geographically closer server.

ocean lava
#

@light depot lol that's a little bigoted, but it's funny because it's true... and i'm from the midle east lmao

light depot
#

that would be awesome

#

no offense against them, I am just used to a bit different behavior

ocean lava
#

@light depot i agree man, the'yr e very loud and they have a specific style that i don't also prefer ... hopefully will be fixed soon

tidal warren
#

I'm an EU player as well, I agree yes, there is quite a lot of ME players. This is one of the reasons why the EU server has one of the shortest matchmaking queues out of all the servers though. The server is nicely populated, but not overfilled like the Asian server. Take this as an opportunity to get in contact with new cultures, new people and even different strategies to playing the game. I've met quite a lot of lovely people in PUBGM. @ocean lava

ocean lava
#

@tidal warren true, you meet a lot of people good and other wise 😛 ... you're right though 😉

tidal warren
#

Yes, some peeps are crazy. @ocean lava