questions

[hoary plaza]

People are using gfx tool and not getting banned.
So why I am playing in low graphics where I can use GFX tool?

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[night cloak]

If you want to use it you can but you will be banned sooner on later depending upon when system detects it so we don't recommend it , @hoary plaza.

[soft gale]

Will the GFX users get banned while they have low-end devices?

[amber sparrow]

I am using gfx tool just for enabling anti aliasing and increasing frame rates

That's not considered as hacking or cheating i think

[soft gale]

but modifies the game files

[night cloak]

Yep

Which is considered as cheating.

[vast lion]

@bitter breach instead in force closing and relaunching the game, try toggling your WiFi off and on.
That might get you reconnected faster than the first method.

[night cloak]

Is there any problem if i use omlet arcade for streaming pubgm

?

[languid rune]

can one of the mods please contact with me ? i am a streamer , and trying to get rooms for tournament and stuffs , i got 3k + and increasing on youtube , would like to get info what kind of offers i can get and so on

[tired goblet]

Anyone here with Moto G5! Facing huge lags & framedrops during fights & when enemies are nearby?

[night cloak]

@tired goblet it's problem with the game and server

[hoary plaza]

@night cloak IKR
But people are using tools for like 2-3 months

thats no joke

[night cloak]

Is there any problem if i use omlet arcade for streaming pubgm @neon patio

[soft gale]

no

[night cloak]

Yeah we can't do anything unless system detects it, @hoary plaza.

[amber furnace]

Is there download link for beta?

[tired goblet]

Why Global Version is not getting Crosshairs Customisation??

[night cloak]

So I got the new ROG phone so can I use the gamepad with that

Beta registration is closed. You wouldn't be able to play beta anyways, @amber furnace.

Any easy idea how to solve Audio glitch issue

[storm flume]

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[night cloak]

means Enemy footstep keeps on rotating

in my both ears

same goes with vehicle sound

Can't play with such big issue

@storm flume How can i take ss and record video if my problem is related to Audio😐

[vital sluice]

Not a lot are facing this problem, @night cloak. It was fixed in the last patch. Try using a different headphones/earphones.

[night cloak]

Bro believe me... it's not my headphones prblm

[vast lion]

I noticed this yesterday as well. With vehicle sounds. I exited a vehicle, it was on my right. The sound of it running made it sound like it on my left...

[zenith light]

Now they again want me to say the whole thing

[amber sparrow]

Copy pasta

[zenith light]

Wtf. First they said they will reply me now they want to know all thing again

[night cloak]

@vast lion Same goes with footsteps sound too

[zenith light]

They said me to wait on 3 rd January now they are saying this..

[night cloak]

@zenith light i can feel You brahh🙁

[zenith light]

Now again this.

[night cloak]

It's so embarrassing to make excuses to your teammate for getting kd out😅 😅 😅

[zenith light]

Trying since one month to contact with them..

[night cloak]

@zenith light Simply that are prerecorded msg...so they will always say the same

😅

[jovial cedar]

In game support chat is garbage

Just don’t

[zenith light]

@jovial cedar
Then how to contact them..
Are they want us to visit them in personal ??

[amber sparrow]

What is the problem anyway @zenith light

[jovial cedar]

Moan here

I tried sending stuff in chat. Just a waste of time. Nobody online. Answer hours later and even then they are wrong

[zenith light]

@amber sparrow
My id got banned but i didn't do anything against the rules.
Mods said me to contact them in game
And i am doing that since one month but they are not even seeing my message
They just delete all the messages and wants me to say the whole thing again

[night cloak]

Why is the FPS as low as 20-24?? Please fix this. I'm playing on time by buddy

[jovial cedar]

I had a problem with the game entering me into a match I never signed up for and they responded with a message about rank protection. Like WTF

[amber sparrow]

Just tell the administrator @zenith light

He will pass your message

There was a bug in security system which was banning so many account without reason

[night cloak]

Can u help me ?

FPS is so low man

[zenith light]

@amber sparrow
I tried everything and everywhere bro..

[jovial cedar]

Low FPS could be game, device, or WiFi

[opaque mist]

@night cloak what device are you using

[elfin zodiac]

@zenith light your ban was justified, please stop messaging staff, they nor anyone here can help you get unbanned, you were banned for a reason and we cant fix that.

[zenith light]

@elfin zodiac
Justified...
Are you kidding me..
For what reason i am banned for 10 years

[jovial cedar]

🍿

[zenith light]

For not hacking or using any third party app

And what about the money that i have spent...

@elfin zodiac
You guys said me to contact in game
And i am doing that since 3 rd of December 2018.. and they just delete all. The message and ask again

[elfin zodiac]

You were banned for a reason, that reason is between you and the devs, you know why, as I said above, please stop messaging staff, we cant help you, we have told you that multiple times and you dont listen.

[zenith light]

My friend try to mail them but they are so busy in sending the auto text that they forgot that my friend haven't gave my id number and they said that rhe ban was right

Its just auto text all the time

And i think one month is enough to wait to get a real reply

[marble thicket]

How does PUBGM makes Money? Excluding purchases of UC and Royal Pass

[amber sparrow]

Royal passs and UC are sufficient enough lmao @marble thicket

[marble thicket]

@amber sparrow 🤔

I don't think so!!

[zenith light]

@elfin zodiac
Yes. Thats the thing as what should i do. I mail you guy and you say me to mail there and they just sent auto text all the time

[elfin zodiac]

Auto text means that you were banned for a reason. Please move from the support and go into general chat, we have answered you, and told you we cant do anything, please refrain from messaging the staff about this problem.

@marble thicket they own supercell (clash of clans and all that)

[zenith light]

And now they deleted all the messages screenshots i was waiting since 3 rd January and now they are asking again what is the problem

[elfin zodiac]

And other various companies

[zenith light]

@elfin zodiac
They said me to wait for the reply

[opaque mist]

@zenith light mate you were banned yelling here wont do anything all bans are justified

[bleak horizon]

Hola chicos
Pues vengo a pedirle que me ayuden a reportar esta cuenta lamentablemente me la robaron:( y ya intente de todo para recuperarla pero no puedo hacer nada solo me queda pedirles si me ayudan reportando para que baneen la cuenta y no se pueda usar mas:( es horrible que haya personas que se dediquen a joder a personas por no tener ninguna puta mejor cosa que hacer y dinero para comprarse su jodido pase invertí demaciado tiempo y dinero para que alguien más la tenga prefiero que la beneen que dejar alguien más usarla, gracias:(

『ST〆ムﾒし』
534146979

[night cloak]

English please, @bleak horizon.

[daring pine]

When will be a patch available for the iPad Pro 2018? I still have those weird Black Squares at the corners

[dark estuary]

How i improve our sniping

[night cloak]

Search on YouTube for tips, @dark estuary.

[storm flume]

Please read this channel's pinned messages for further information, @daring pine:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[night cloak]

@opaque mistI'm using tencent gaming bbuddy

[soft gale]

@dark estuary try practicing on training mode and tweak the long range sensitivity scopes and find the sensitivity values you want to prefer

[storm flume]

Hello, @night cloak!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

[night cloak]

So, I assume his account got hacked, @elfin zodiac?

[dark estuary]

How Much far i fire to shoot enimy who is 300 m far and run

[night cloak]

This channel is for support enquiries, please discuss that in #chat, @dark estuary.

[dark estuary]

Thier is no video on this topic @night cloak

Ok

[vast lion]

@toxic oxide try cycling your WiFi in your device off and back on. This forces a reset to the connection to the server.
You might also try changing your DNS to 8.8.8.8 or 1.1.1.1

Anyone play on a Samsung Tab S4?
The range scope is about impossible to use because it moves in chunks and not smooth.

[night cloak]

@lime juniper sorry for pinging you, but I need to contact you for the PWK program

[gilded torrent]

can someone help me ?

[jovial cedar]

Call Robin

[gilded torrent]

so make my 1st purchased ingame.. but i didnt get the leopard mask in my acc

[soft gale]

lul Error 403 is on Do Not Disturb state, means that you mention him, he got no mention notification

[lime juniper]

Let us discuss it privately, @night cloak.

[gilded torrent]

anyone ?

[night cloak]

For any purchase related issues please contact in game customer service. And as far I know it takes time to complete the purchase, @gilded torrent.

[gilded torrent]

but i already receive the uc

ingame mail and no item

[neat lotus]

Why Gyroscope option doesn't work on my phone?

Even if I turn it ON , it still doesn't work

[amber furnace]

Sobs @night cloak

Thanks anyway @night cloak

[empty latch]

!help

[royal glen]

✅ Check https://rythmbot.co/features#list for a list of commands

[tranquil nest]

@neat lotus have you tried to reset your client?

[elfin zodiac]

@neat lotus your phone probably doesnt have a gyroscope

[sleek plinth]

@neat lotus Have you tried Youtube and watched a Virtual Reality video? Have you turned your phone and did the video move aswel?, if not then gyroscope isn’t supported for your device.

[elfin zodiac]

Your phone might have an accelerometer

[solemn current]

Hey

Why pubg chinese version already have season 5 and they are already in version 0.12.5

[elfin zodiac]

@solemn current because they are a little ahead of us, the chinese version was released before the global version

[solemn current]

Ok

[night cloak]

@vital sluice that chat thing never works

[vital sluice]

@night cloak what's the exact issue? I tried registering right now and it was possible

[misty pond]

is anyone having problems with wifi when connecting? if i try with mobile data it works fine.

[alpine pine]

I got an update on the Beta version

It was 191mb

Any ideas what it was for?

[frigid juniper]

Error I get after downloading beta for iOS

[soft gale]

new update

[vital sluice]

@alpine pine 0.10.5 update has some stuffs , you can find videos on YouTube.

[empty latch]

Hi

Help

I completed all mission in Elite pass but my RP is still 96

[strange arch]

Is there any patch release after the survey?

[trail swift]

@empty latchwait for daily mission

[forest summit]

Ranking system is not working

[strange arch]

Since last week 90% of the time I'm getting no response from the server please try again later...

[vague onyx]

@empty latch it's not just u, almost everyone is stuck at 96 rn including me, i calculated and found that i will be stuck on 99 at last.... might have to purchase rank i guess,....i hate these devs who are so greedy that they won't even give u all the rewards even after u have paid for it

[surreal isle]

Its only a bug

[oak aurora]

I was playing with my friend and there was no audio so I reconnected then it was buggy so i reconnected again then there was no audio again i tried to reconnect and it said

Now i lost my rank because of this stupid bug and my friend says im not even killed

[opaque mist]

@vague onyx there have been videos showing you can get rank 100 with out purchase you probably missed out on some also I agree how could the devs be so greedy in giving us the exact same amount of uc back we purchased for the pass. The devs are greedy right?

[vague onyx]

@opaque mist oh wait, u telling me that just coz they returned the uc means they ain't greedy??

[heavy dust]

Hello I am getting this error in BETA PUBG M in iOS..plz help

[opaque mist]

I’m saying y’all just want to complain if your now gonna go on the create system don’t even because it’s a free game

Free game and you don’t have to spend a penny yet you do

You basically get next pass for free

And the devs are greedy how?

[mighty schooner]

Can someone help me? I need to know the dimensions of the pubgm ingame profile picture.

[heavy herald]

What the hell happening with Asia server, the ping fluctuated badly

[misty pond]

@opaque mist the devs are greedy because of the prices they charge and the odds they set for certain items

[wild moon]

Where's the beta link? It's not working in game from notification

[vague onyx]

@opaque mist u know pc pubg is paid don't u and it's a mobile game, it had to be free

[opaque mist]

@misty pond if the odds weren’t that the clothes wouldn’t be rare

@vague onyx it didn’t have to be free tf

[vague onyx]

@opaque mist i understand the rare thingy, but it's like super super super rare which makes no sense

[opaque mist]

@vague onyx I understand that but if you don’t like it just don’t buy creates

[vague onyx]

Fortnite cosmetics system is way better than pubg(not talking anything about the gameplay)

[misty pond]

so your telling me just because a skin is rare that you have to pay hundreds of pounds/dollars to try and get it and even then you may not get it

[opaque mist]

@misty pond I’m telling you a rare cosmetic should stay rare

@vague onyx I agree but it’s just the way they do it

[vague onyx]

The best thing is to remove crate and put a price tag on items, legendary items with high price and rare with a average or something

[opaque mist]

But even then people would complain

[wild moon]

Anybody?

[misty pond]

then they should put items like that else where in the game like they have done with other items we shouldn't have to spend hundreds of pounds just to try and get a decent item

[vague onyx]

I am not saying all devs are greedy ,, i mean at some point it feels they are tryna be greedy

[night cloak]

Dear mod, please listen I told you guys very first week that it is impossible to complete 100RP level by purchasing 600uc pack for the first and now you can see that it is impossible. So I want to request you that please add 1 week challenge more so that we guys can complete it please try to understand😭😭

They are greedy

[wild moon]

It's possible @night cloak

[night cloak]

@wild moon not it isn't

How you can say that it possible

I play every day and complete every mission

[opaque mist]

@vague onyx if the whole bape set is worth 3600 uc (around 70 dollars) can you imagine things like the trench coats they would be over 100 dollars even maybe into 200$

[night cloak]

But still it's not gonna help

[wild moon]

I've just done it how do you figure

[night cloak]

@wild moon with 600 uc ??

[vague onyx]

I know i have to purchase ranks now, so the 600 uc they gave us back is gonna get burned in purchasing ranks so u see ,no use @opaque mist

[wild moon]

Yes

[night cloak]

Fortnite straight out said that the will be available only on high end devices. But pubg is available on every device which is great but hasn't been optimized properly

@vague onyxyes you are correct

[opaque mist]

@vague onyx @night cloak if you had the one from last season (500 rp) then it’s possible

[misty pond]

@opaque mist so your telling me that £48 for a skin set isn't been greedy at all???

[night cloak]

@wild moon wait a second can you give me your ign

[opaque mist]

@misty pond no it’s not because u don’t have to buy it ffs

[wild moon]

Did you complete all your missions and wvent

Same name a here

[vague onyx]

@opaque mist yes i know that but they also have to understand a lot of people didn't purchased the previous one

[night cloak]

@opaque mist i told you i purchase for the first time

@wild moon agh ok

@vague onyx yes!!!

[opaque mist]

Being greedy is charging 30$ dollars for this game then adding insane create odds and making the pass 20$

[merry pivot]

Has anyone experienced that the character freezes but you can still see and hear sound and after a few seconds it unfreezes. This is happening to me and a few clan mates when you try to peak or reload.

[wild moon]

You can copy and paste it

[night cloak]

We need 1 more challenge mission @opaque mist @vague onyx @wild moon

[vague onyx]

@opaque mist and ya the 3600 for bape crate, so u see how greedy they are, i could get real clothes for that

[opaque mist]

Once again you don’t have to buy it

[vague onyx]

Look,we both have our opinions, i am not saying u are wrong nor i will agree that the devs are not greedy at all @opaque mist

[night cloak]

@night cloak help buddy please

[opaque mist]

@night cloak thy cant do anything these are discord mods they do not work for pubgm

[vague onyx]

@night cloak arcnyte is a contributor, he can't do nothing about this

[merry pivot]

Has anyone experienced that the character freezes but you can still see and hear sound and after a few seconds it unfreezes. This is happening to me and a few clan mates when you try to peak or reload. @lime juniper

[wild moon]

@night cloak you get UC from RP use that to level up too

[night cloak]

@night cloak What is the issue?

[misty pond]

@opaque mist stop trying to defend the devs greediness i know we dont have to buy anything but damn if they want us to buy stuff actually put it at reasonable prices with good odds

[night cloak]

@night cloakDear mod, please listen I told you guys very first week that it is impossible to complete 100RP level by purchasing 600uc pack for the first and now you can see that it is impossible. So I want to request you that please add 1 week challenge more so that we guys can complete it please try to understand😭

Yes, @night cloak?

[opaque mist]

@merry pivot sounds like FPS drops

[night cloak]

@night cloak nothing bro sorry

@wild moon but then how can I purchase the next season ?

🤔

[opaque mist]

@misty pond if they do that it’s not fkn rare my god

[merry pivot]

My ping was 60-80 ms when it happens on NA server

[opaque mist]

@merry pivot ping is different from FPS

[night cloak]

@night cloak That's not gonna happen unfortunately. And we cannot do anything from discord. Please contact customer support in game for any feedbacks.

[wild moon]

Just like everyone else, spend money @night cloak

[merry pivot]

Okay, so should i just lower my graphics and see if it helps?

[wild moon]

It's only $10

[opaque mist]

@merry pivot probably or lower ur FPS for a more stable gameplay

[misty pond]

@opaque mist as i said before they should put myth stuff elsewhere in the game like they have done for other itens

[night cloak]

@night cloak is @night cloak yes i know that but they also have to understand a lot of people didn't purchased the previous one

[misty pond]

*items

[merry pivot]

Ok

[night cloak]

@wild moonbut that is unfair for us

[opaque mist]

How is that unfair

[vague onyx]

@wild moon a new rp would come for 10$

[night cloak]

@night cloak You don't need to reach 100 rp. It's completely optional.

Who spent their money and it not worth if

[wild moon]

Do you think it's worth the money? I think it's the best investment in the game

[misty pond]

@opaque mist and just cos something is rare doesn't mean it has to cost a fortune to get

[opaque mist]

You got skins and uc for other creates and xp and bp cards and it’s not worth it?

[night cloak]

@night cloak but then its waste because then you doesn't get the main achievement and skin please try to understand

[opaque mist]

@misty pond I’m not saying that Mytic has to be expensive im just saying if it’s 22% it’s not mythic

[wild moon]

If you had to buy the outfits offered in the RP that would be about $50

[night cloak]

@night cloak I understand it's a very weird move from developers. But unfortunately there's nothing can be done. Season 5 is coming soon, let's hope we don't get the same issue in there too.

[vague onyx]

And have u seen the effort put in the akm skin given in RP, it's pathetic
I can't even see it

[night cloak]

Please just one week try to cooperate buddy or do something else so that it not just waste. I'm saying this from very first day as I already calculated this and show here and to there mails but they doesn't respond so you are my last option bro please don't do like that @night cloak

[wild moon]

Not to mention the gun and car skins

And you get RP back

[opaque mist]

@night cloak they can’t do anything from here

[night cloak]

@night cloak Unfortunately it cannot be done.

[wild moon]

That's a no brainers in my book

[night cloak]

@opaque mist but at least i think they can send my message to developers 😢😭 @night cloak

[forest summit]

Those who buy elite pass are rich af

[opaque mist]

It’s 25$ how is that rich

[night cloak]

@night cloak atleast try once please @night cloak

[forest summit]

Who waste thier money on the game?

[wild moon]

@forest summit me

[forest summit]

@opaque mist You can save that money too

[opaque mist]

Well people use this as entertainment it’s the same as a movie

[forest summit]

You can eat food.

[misty pond]

@opaque mist would you like been ripped off by your service provider if you wanted any extras??? i bet the answer is no so why should greedy devs be able to to it??

[night cloak]

@night cloak Developers were aware of it and as I have mentioned, they won't change it. Please move to #chat for further discussion.

[wild moon]

I've spent well over $300 on this game since I started playing

[forest summit]

@wild moon you are super rich mate

[vague onyx]

I don't understand why they just couldn't give 10 weeks at the beginning, what harm could have it done for 2 extras weeks

[forest summit]

$300

We can buy a cellphone

[night cloak]

@vague onyx true!

@night cloak use the bot to move them in general.

[wild moon]

Nope, not rich, money just adds up

[opaque mist]

@misty pond that’s completely different extras for a service provider would be helpful a yeti would not be helpful

[forest summit]

You guys play on which server?

[opaque mist]

300$ isn’t a lot of money to pay on this game if u have been playing since season 1

[night cloak]

Hey everyone, please move to #chat for further discussion. @opaque mist @wild moon @night cloak

Ok ma'am, @night cloak .

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[wild moon]

@opaque mist and I have

[vague onyx]

I am out anyways

[misty pond]

@opaque mist a yeti skin would be helpful o. vikendi😁

[stiff zephyr]

Have anyone faced this. ?
Suddenly i cant select HDR mode, it says it will be unlocked soon

[forest summit]

No one listens

[misty pond]

*on

[stiff zephyr]

Any solution to this?

[forest summit]

That's why I started texting here

[night cloak]

@stiff zephyr Your device no longer supports it, unfortunately.

[forest summit]

😂

[wild moon]

I'm not spending any more money, unless it's the $10 for the RP

[night cloak]

@forest summit May I know what is the issue you're facing?

[wild moon]

@night cloak add me in the game

[stiff zephyr]

@hope i was playing on HDR, this morning

@night cloak

[night cloak]

This channel is isn't meant for discussion. Please use #chat for it, @forest summit @misty pond @wild moon.

[forest summit]

@night cloak after cross server stopped I can't gain much points

[night cloak]

@wild moon ok wait

@stiff zephyr Seems weird, can you do "repair client" from login screen. Take a screenshot of the control settings, it might reset.

[wild moon]

@night cloak no one answered my question

[forest summit]

Before I got 15+ points survival plus killing 2-3 enemy

[night cloak]

Please write your name here so i will copy it @wild moon

[forest summit]

And now it gets come down to 3-4

[wild moon]

×MONEY×

[stiff zephyr]

@night cloak you meant REPAIR SD ?

[night cloak]

Keep the chat relevant to your question so others can understand it . Now you have hided your actual question behind this chat. What is your problem, @wild moon?

[wild moon]

Can't download the beta

[stiff zephyr]

@hope problem solved i just changed to ULTRA HD and display quality to HD. Thanks

[stiff zephyr]

@night cloak

[night cloak]

Download link will be announced in the server soon. If this link doesn't work please wait for the official announcement in the server, @wild moon.

[wild moon]

Okay, thanks

[night cloak]

👍

[forest summit]

Go download from apkpure

[night cloak]

@stiff zephyr Oh that fixed better. Good luck 😉

@forest summit Let's not suggest others to download from third party websites.

[forest summit]

Yup sorry

@night cloak please solve my query

[night cloak]

@wild moon come on and accept

@forest summit Hey, we're the discord team for helping players who are facing various problems in game. We're not Tencent employees. We're just volunteers who loves to help. Please use in game customer support for any reports or feedback or suggestions. Debating about it in here will not help you at all.

[forest summit]

@night cloak Fine I get it mate

[wise wasp]

Any word on when a bug report link will show up for the current beta update?
Have a few things I have found that are out of the norm.
Thanks

[night cloak]

@wise wasp The beta isn't publicly out yet. They might put up a survey link once it is being announced.

[crimson gate]

Can u guys make sure this account is banned, I have two more screenshots as well

[storm flume]

Hello, @crimson gate!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[night cloak]

When will beta be out??

Anyone??

[willow dune]

@night cloakthere is no news of beta

[night cloak]

The colours are still here??

Ok

[vast lion]

@night cloak you're saying that people who purchased consecutive seasons getting an additional 500rp reward isn't fair to you because s4 is the first royal pass you purchased?
Really?

[night cloak]

@lime juniper how can delete my PUBGM account instant but I can't wait 7Days

[lime juniper]

You will have to wait for seven days, as instructed.

[night cloak]

@lime juniper thanks for help

[proven jackal]

it does not let me play the beta

It says that on (IOS)

Says

The application's corporate signature has expired, please renew as soon as possible

????

[shell citrus]

many people talk about beta here.. exacly i don't even know wich one ?

anyone can explain to me ?

[sleek plinth]

@shell citrus Beta is not out yet, when it is we will inform the community somewhere in the announcement channels.

[shell citrus]

@sleek plinth hmm thanks bro

[chilly sluice]

Why all people want to play beta

There is nothing new with only 190mb with bug fixes and change something with crates ...and no new weapons until now -_-

[brave kiln]

Can I run PubG mobile emulator on Max Graphics?

Let me post my PC specs

[patent escarp]

hello

[grizzled lark]

@brave kiln read the Emulator section in #481198147478224896, it is given what satisfies your needs.

Hi

[brave kiln]

.. Windows 10 Home 64-bit
CPU: AMD E2-7110 Mullins 28nm Tech
Ram: 4.00GB Single Channel DDR3
Motherboard: HP 81E5
Graphics: 512MB ATI AMD Radeon R2
1.80Ghz

[patent escarp]

i have problem

[grizzled lark]

@patent escarp Can you please define your problem?

[patent escarp]

pubg mobile does not open

Gaming buddy says failed to start

[fading wren]

where's my message?

[brave kiln]

@grizzled lark so can my PC run it on max graphics? FAQ doesn't tell that

[grizzled lark]

@fading wren This is pubgm support not we chat support, we cannot help you with that.

[patent escarp]

? pls

@grizzled lark

pls

Gaming buddy says failed to start

[brave kiln]

@patent escarp maybe click on fix

[fading wren]

@grizzled lark i was asking if any canhelp me since a lot of people here play chinese version as well..

wrong section i guess

[grizzled lark]

@fading wren This server is related to the English version of pubgm, we are not related to the Chinese version.

[night cloak]

This is all from novo

[night cloak]

hi...why i cant install pubg in tencent?

[copper wraith]

Where can i Report some team of Crew Challenge?

[hollow sentinel]

Hallo any supp here !

[scarlet ember]

why cannot play beta 0.10.5

[night cloak]

@night cloak hash the problem is the amount of scoped i found

[wraith gust]

I got the 0.10.5 beta and it says I need to renew it

[marble dune]

My game keeps lagging and crashing.

[hollow sentinel]

guys any one know About Device no supp ?

[night cloak]

Check your internet connection, @marble dune.

What do you mean, @hollow sentinel?

[hollow sentinel]

my device does not support the game

in my mopile

[night cloak]

What device are you using?

[hollow sentinel]

Infinx hot 5 and hot 4

[night cloak]

2GB RAM huh.

[hollow sentinel]

yas

[night cloak]

You'll have to download the lite version.

[hollow sentinel]

Display
5.50‑inch
Processor
Cortex-A7
Front Camera
3264 x 2448 px
Resolution
720x1280 pixels
RAM
2048 MB
OS
Android 7.0
Storage
16384 MB
Battery Capacity
4000 mAh

lite Version = Pubg mobil Same Player ?

[night cloak]

The lite version supports low-end devices like yours.

[hollow sentinel]

but my friend have low Devies me i have and it work !!!!

[night cloak]

Probably cus they have enough RAM.

[hollow sentinel]

are u Support ?

Samsung Galaxy J2 Game work in

ram 1g lol ":D

[languid rune]

Hello there
i am in the PUBG mobile group , have been trying to reach out for long time actually and it seems like its just waiting for nothing to happen
i am a streamer , on both platforms youtube and twitch , right now i am in a growing spot where i am getting at least a 100 sub per day on youtube . and avg on 150 viewer , i am getting kind of trouble with the idea of getting rooms , and the 7 days room card is not actually available for buying , still if the company make it will be not that cheap . any thing that pubg mobile offers for it's streamers ?

[buoyant heron]

i have a problem with my account that has lost the data of it suddenly it was linked to 2 social media accounts and while i was logging in as usual by one of them i found out when i logged in that i need to create a new character with new nickname and my account is disappeared i think its a critical bug so when i tried on the both accounts social media found the same may i get help please? i wish if someone cares about my case because and reply to me

[languid rune]

@errant pumice

[night cloak]

@hollow sentinel Samsung J2 shouldn't run Pubgm.

[hollow sentinel]

@night cloak lol i see it with my eys 😄

[languid rune]

none can help me in this section ?

[night cloak]

@languid rune PUBG Mobile hardly offers room cards to steamers. And only the streamers who contributed most gets these room cards, Anyway, if you've 1000 subscribers on either YouTube or Twitch, you're welcome to register in gch.tencentgames.com!

[languid rune]

i got 2k on youtube and rising , 1.5 on twitch . i got 1 year and 2 days watch time in the last 20 days ! @night cloak

[night cloak]

@hollow sentinel Most probably they exploited the game and modified game files before running using a third party software, which I do not recommend to use. It will result in a ban on your account.

@languid rune Then just go to gch.tencentgames.com, register and link your YouTube/twitch there. Once you're done, contact an admin here to give you the Content Creators role.

[languid rune]

Done

@night cloak now i wait for an admin to contact me ? or should i post to Kimera ?

[night cloak]

Why am I being matched with players at 92 rp when I myself have 17

Do not contact the community team, @languid rune.

It's based on your season rank, not RP rank, @night cloak.

[buoyant heron]

May you please check my case above?

[night cloak]

Umm if I'm at gold so my opponents are of gold? @night cloak

No matter what their rp is

Yes.

Okay thanks @night cloak

[hollow sentinel]

Thank u for noting

[night cloak]

Contact customer service please, @buoyant heron.

[buoyant heron]

inside the game?

[night cloak]

Yes.

[buoyant heron]

they usually do auto response

[night cloak]

@lime juniper ^

[lime juniper]

They will send a human reply later. It is only a matter of time. Remember that they have millions of players to take care of.

[buoyant heron]

it has been a month?

that is what i did for the whole month?

Just needs 1 person like live chat support to end this problem it annoys me so hard when you made big progression and paid inside a game and get such a bug there because of the foundation of the game is weak and filled with bugs.

and if such a company has Millions of players and that famous they need to expand their company and care about their support team foundation and expand the employers there and develop the chat system of the support other games have millions too and they max 1 day response with a human response not auto response . and they care about the customers even they are not paying anything inside the game.

it's about the reputation you know and i had regret spend even 1 cent in such a game that doesn't respect their users and i think it's so quick that the foundation of your game will be destroyed and i think just my account got lost forever by your support progression wont back ever and i don't care about the 150$ i had spend inside my account i only care about my progression and waste time i made in my account i will do a post in reddit about that good bye

[night cloak]

hey so i got an issue i created a room waited for people to join but it froze even when i restart the game it kept frozen for 30min. i restarted like 6 times but than i was out of the room. so lost a room card

[wet creek]

Its me or anyone else is facing servel lag problems

[night cloak]

@languid rune contact with @lime juniper

@buoyant heron Hey, we're the discord team for helping players who are facing various problems in game. We're not Tencent employees. We're just volunteers who loves to help. Please use in game customer support for any reports or feedbacks or suggestions. Debating about it in here will not help you at all.

[fallow raptor]

Ever since season 4 started I’ve had the worst ping spikes I’ve ever had

It’s ruining the game for me

Before season 4 I rarely had connection issues and now it’s every day

[night cloak]

Same ^^

yeah same here

[fallow raptor]

I love this game so much

[night cloak]

I know some of you are facing issues, can you help the developers identify these problems? If yes. Can you fill the form in #community-news?

Like i had 40ms now max 72ms and goes to 350ms and up & down & up & down

[fallow raptor]

But this connection problem will be the end of pubg for me of it can’t be fixed

Same man

[night cloak]

Please fill the form here #community-news

@night cloak we can’t survey is completed

And please move to #chat for further discussion about it.

you guys have it good mine's starts at 210ms everyday since season 2 in season 1 my ms was very low

@night cloak when the Middle East server is coming?

Oh yes, my bad. @night cloak Hope the developers will fix these asap. Server lag is unfortunate, but it’s tough to fix. Please be patient with the devs, and try to understand that they don’t want people to have a bad experience. They do their best, but this stuff doesn’t just happen super quickly.

@night cloak No information regarding that, unfortunately.

[fallow raptor]

My ping flatline at 968 exactly and when it reaches that ping the game is unplayable. I can’t shoot, walk, talk to teammates or anything. I have to watch as I get killed or as my teammates are being killed in front of me. I’m sorry but I just wanted everyone to know how bad it is for me and it’s been like this every day since the start of season4

I’m done. I’ll go to general now

[night cloak]

Lag issues will be also fixed ? @night cloak

[fringe moss]

my friend got hacked by an Indonesian person, hacked his fb account put an offensive picture in his profile then got reported and got shut down the same happens with his instagram and now in pubg he cant log in, a few days ago I realized that his pubgmobile accoun changed its name and changed the clan, now this man is playing and I´m almost sure he is using hack cuz you see his stats and he has only top 10 and top 1 .... My friend tried contacting pubg customer support but they say if he doesnt get back his fb he wont be able to get back his pubg account.... thats f***up he spent money and effort on that account

[night cloak]

Like also why the Chinese version is smoother to play and has more options than global why it’s always better???

@night cloak Lag issues totally might not get fixed because of a huge number of people registering everyday but it will be reduced to have a playable experience.

@night cloak Global version can be better too only if 30,000,000 people wouldn't play everyday.

[arctic jetty]

When will you guys update the game and fix the "cannot connect to server, return to the login page and try again" error cause this always happens after i finish a match and it takes like 1min for it to finally load

[night cloak]

@fringe moss Your friend should contact Facebook asap. Tell him to go to facebook.com/hacked to provide necessary information.

[frail eagle]

hi gyus

i have problem

in install tencent gaming budy

its stoping in 25%

how i install tencent

[fringe moss]

the person is sending me messages if i want a free set, I'm afraid taht he wants to hack me too so i reported him many times but he keeps playing and having the profile, I wonder how did he hacked his account cuz and if by replying his messages could I get hacked too

[night cloak]

@arctic jetty No information. Be patient.

@frail eagle go to #504819353049628683 and tap on E and then go to #emulator-support

@fringe moss Do not click on any link he sends. Contact with customer support in game ASAP and report this player.

[fringe moss]

I did it twice but im going to do it again thanks!

[keen spear]

Hello, where did all the beta pubg chats go?

Please thank you (:

And may I please know how to get the Chinese version of pubg ?

[buoyant heron]

@night cloak you are not volunteers you are jokers

[frail eagle]

@night cloak its not answer my qu

[night cloak]

@keen spear The beta isn't officially here yet. Once it is publicly out, there will be beta channels.

@buoyant heron Thanks for your opinion.

@frail eagle Unfortunately this Support channel is for mobile only. You've to go to the Emulator Support channel.

[buoyant heron]

@night cloak it's not an opinion that's the reality tho.

[night cloak]

@buoyant heron please move to #chat for discussion about reality.

[keen spear]

@night cloak where can I post a pic of the permissions it's asking

[night cloak]

@keen spear Well, this support is global only, same goes for the server. If the game is asking for permission, you have to give. Maybe try blocking the permissions in settings afterwards. There's nothing can be done if you wish to play.

[keen spear]

@night cloak is there a server for that version of the game ?

[night cloak]

@keen spear Unfortunately, no. The Chinese version is actually for testing.

[keen spear]

Okay thx

[spice bay]

Hi, how is it possible that u see people playing the 0.10 global beta and it's not here yet?

[frail eagle]

@night cloak can you help me in emulator chat ?

[night cloak]

I cannot.

@spice bay The beta isn't public yet. Only the people who got invitation are able to play.

[spice bay]

@night cloak thanks. How do ppl get an invitation?

[night cloak]

@spice bay They don't. They were given.

[spice bay]

@night cloak OK thanks

[marble dune]

Hi my game keeps lagging and crashing all the time is there any way to fix it?

[night cloak]

@marble dune May I know which device you're using?

[lunar garden]

Hi. I cant use the shop

Anyone knows how to fix this ?

[stray oasis]

Is there any way I can get rid of the red badge on the reset appearance thing? I already tried resetting it but nothing happened.

[night cloak]

@lunar garden You cannot use shop in beta version.

[lunar garden]

Okay thank u

[night cloak]

@stray oasis Yes, just tap on reset appearance. And then tap on each options from face to hair colors and come back to the main menu.

[atomic egret]

can help me ? @everyone

[night cloak]

@atomic egret How can I help you?

It would be better if you can give details in English.

[atomic egret]

pubgm I am always out on its own when logged in using facebook while using google can play/guest

@night cloak

Many say exposed banned but that no description until when my tier and still the same ace

[night cloak]

@atomic egret So it keeps on loading when you try to login with Facebook?

Nice very active support

[atomic egret]

After loading it directly out on its own without any description @night cloak

[stray oasis]

Is the Royale Pass in this game similar to Fortnite's Battle Pass? Where if I buy it for $10 bucks or whatever it costs. I can keep earning it for free if I keep playing?

[night cloak]

@atomic egret Try "repair client" on login screen. It might be an issue with the files. I strongly recommend you to reinstall the game.

@stray oasis Yes.

[atomic egret]

@night cloak I've done it + reinstall or remove the data but when I login with guest it doesn't happen and can login

[night cloak]

@atomic egret The first thing you gotta do Login with guest and then contact customer support in game. Make sure to tell them everything in details including your character ID to avoid delay.

[next elk]

Help I need on pgiving betw feed back to pubg

Giving

[atomic egret]

@night cloak I didn't get an answer there hence I ask here

[next elk]

On giving feedback to pubg mobile geta

Beta*

[cunning prairie]

If we play in solo, will all our opponents be solo players?

[next elk]

How can
I?

[night cloak]

@atomic egret It might take up to 7 days to get a reply. Please be patient! :p

[next elk]

Yes @cunning prairie

[cunning prairie]

This applies for duo and squad as well right?

[night cloak]

@next elk You've to report bugs when you face it.

Report it while in a match.

[next elk]

I got and won a couple matches

Oh i just report?

Im playing as guest, do i give info so I can recive rewards on my main?

[night cloak]

@cunning prairie It's always solo v solo. In duo you've options to play solo v duo or in squad solo v squad, duo vs squad and trio v squad.

[next elk]

Or log in in my main

[night cloak]

@next elk You can't get rewards until they plan to give a survey.

[next elk]

Ooo ok

[atomic egret]

@night cloak hmmm :( 10 day my account cant login

[night cloak]

@atomic egret you can’t log in in guest?

Is that what you mean?

[atomic egret]

@night cloak no

@night cloak i cant login in facebook

[ashen wedge]

you might need to login on the app or website first to verify

and then try it on pubg after

[night cloak]

@atomic egret are you new in this game

?

[atomic egret]

@night cloak no i play in season 1

[night cloak]

Hmmm

[atomic egret]

@night cloak i dont know what happen with my account :(

[night cloak]

@atomic egret question are you using a beta?

@atomic egret what language do you speak? Indonesia right?

Who’s Mi it says the bug notify you might using a beta or not original pubg app

[vague trellis]

Hey guys. Is there a way to change where the emote button is? I would like to put it down at the bottom

[night cloak]

Yes go to settings, then tap controls and you should allowed to move your icons

If you have any problems or more details i would like to help

[atomic egret]

@night cloak no

@night cloak yes

[night cloak]

Then we cant help you because that’s a beta

[wanton shore]

My game is stuck here

[night cloak]

Delete and reinstall

[wanton shore]

You crazy?

I use cellular data

[night cloak]

No lol im conqueror

Yes i have 34mb of data left

[wanton shore]

1.6GB aint no jokr

[night cloak]

And i still can download

[wanton shore]

How?

[night cloak]

Oof

Iphone x

😂

[wanton shore]

So?

Whats with IPHONE X?

[night cloak]

Lol

Yes

Nvm

[wanton shore]

I have Mi not Iphone X

And I use Jio

If you are familiar with it.

Any other way?

@Vladislav’s Cute Cat#9165

[next elk]

Help

Can someone help me get my player ID by searching my account?

Since im in beta

[night cloak]

You can ask in #pubg-mobile , @next elk.

[next elk]

I did, but Im not reciving the exact help i need,

[night cloak]

Just wait someone might be there.

[next elk]

Nvm im done

[elfin zodiac]

@next elk I can help you

[celest torrent]

Guys I Downloaded the global beta on my iPad but it is stuck on a page

[night cloak]

Please wait for the beta will be announced in the server . So all the issues and their solutions will be available once beta support channel will be available, @celest torrent.

[storm kindle]

My game is very laggy what to do ?After the update its very irritating

[celest torrent]

Oh okay thank you.

I'd be waiting then.

What device are you using @storm kindle ?

[storm kindle]

IPhone 7 Plus

@celest torrent

[celest torrent]

Try playing on Smooth settings

[storm kindle]

I am on smooth settings

It even supports hdr but i play on smooth still very laggy

[celest torrent]

Well, I don't think the A10 Fusion should throttle but it might be doing it.

[storm kindle]

Ok

[celest torrent]

@storm kindle check DMs I sent a video for fix.

[night matrix]

this game is getting shittier and shittier by the day...i can't even play it for 10 mins without network lag.. the menu is s the best part! you get a "no server connection" message free when you open the game :)

[rough horizon]

@night matrix it may be coz of your network stability or background apps. Make sure you clear cache before running the game.

[native vine]

Hi

[serene lantern]

@rough horizon >50% of the player base is experiencing the same problem with the menu not loading so it's definitely not an internet problem

[haughty cypress]

hmmmm

people who experience menu not loading is a minority tho

[rough horizon]

@serene lantern even I face this issue but it only happens when I'm having a less stable network

But whenever I have a ping around 100/120 it works fine

[ancient palm]

Did anyone else get an invite for pubgm beta but didn't get the beta

[serene lantern]

@rough horizon that's just your case. Most people facing this issue has good internet connection with <100 ping. It's definitely a server issue

[night matrix]

@rough horizon chill steve jobs... i know how that works

[serene lantern]

I play with 30-40ms ping and still have this problem

[night matrix]

@serene lantern same

[ancient palm]

Im gonna kermitsuicide

@serene lantern

[rough horizon]

Well, fine if you say that server issues then do report ig

@serene lantern hope the issue gets solved soon for everyone

[ancient palm]

Y cant i get the new pubgm beta

[rough horizon]

@night matrix okay bud

[ancient palm]

Even tho i got an invite through pubgm

[night matrix]

and it's not just me.... 90 % of my friends in game are experiencing this

i m not an idiot to rant here for no reason...this is an actiual problem

[rough horizon]

@night matrix okay buddy, I get your point but the issue have nothing to do with the upload and download speed(trust me).

Do report ig

[night matrix]

@rough horizon i sent the speeds to show you that no matter what my bAcKgrOunD aPps wont effect my bandwidth

[haughty cypress]

thats some below average network i see

[velvet anvil]

Does anyone experience this stupid problem where you used a sniper,headshot an enemy,the red X was showed but it said you knocked down the enemy only,no headshot

I need help...

[night cloak]

Reports don't work I tried reporting but they just blaming my phone or my Network. Because of it I had to relog my game Everytime I complete my game

[haughty cypress]

@velvet anvil well if the enemy was knocked then whats the problem?

[velvet anvil]

My last rp mission is to kill 5 enemies by headshots,but I got none

Cuz if this glitch/bug

[night cloak]

And don't get your expectations up that they gonna reply to your emails or in game..

[haughty cypress]

ohhhh that, it says kill, not knock @velvet anvil

[rough horizon]

@night matrix that doesn't define your network stability brother.
Well if you believe that's doesn't effect the gameplay then fine.

[night matrix]

@haughty cypress which is enough for WhatsApp Instagram and pubg????

[haughty cypress]

not enough for 1080p youtube :0

[haughty cypress]

i question that upload speed

[night matrix]

i dont watch 1080p video while trying to snipe someone in bootcamp

[serene lantern]

I experience the problem on this network

[velvet anvil]

But the system supposed to say knocked down an enemy by headshot on the screen,and I did ended the enemies' lives myself after that

[night matrix]

@serene lantern thank u brother... at least someone knows what i am saying

[serene lantern]

I get 28 ping on almost all games with slower networks so there's that

[haughty cypress]

@velvet anvil you need to end it with a headshot, you can knock someone with a body shot but the kill must be on the head

wait im just confused with your english @velvet anvil

[night matrix]

@serene lantern same i get 20 to 24 ping and no background apps using anything like these guys say

[haughty cypress]

prolly device related fps drops

[serene lantern]

Yup. Clearly a pubgm server issue idk why people don't see that

[night matrix]

@haughty cypress i told you already not just me 90% of my friends are experiencing this lag

[velvet anvil]

@haughty cypress ok then I guess and my English is not the best so just ignore it

[haughty cypress]

okez

[night matrix]

all i wanted to do was report the problem here as i didnt get any hope from the in-game report system...that i report everyday...and people here trying to be advocates for the broken game

[haughty cypress]

honestly i wanna know what these lag issues look like :0

i cant visualize it in my head

[night matrix]

@haughty cypress i will send u a screen record if u want

[haughty cypress]

actually yes please @night matrix

[night matrix]

send me a DM

[vestal lagoon]

I have a persistent issue with the clan chat not ever showing anything. It will tell me I have 25 clan messages, but there's never anything in there

[haughty cypress]

woahhh someone who uses clan chat

@night matrix accept the friend request and send

[night cloak]

So if you get killed by a player that finds his way in a object in game

And you can’t see the player, could this lead to the player glitching for a ban?

Because I have proof.

[haughty cypress]

yea, report in game after you gor killed by it

[formal nacelle]

I hope next update fixed bug with grenade

[cedar flower]

Yeaaaa

Kinda got stuck in the ground trying to jump through a window

[night cloak]

Yesterday in a match. I was driving a bike. My ping went from 60 to 968.

After that the bike crashed somewhere I don't know

I couldn't see it

But I could see the bike on my mini ma0

Map*

When I went there I couldn't see the bike. But I got the buttons drive and get it

[cedar flower]

Ye

[night cloak]

I clicked on drive. But couldn't move the bike

[cedar flower]

Funny thing is I got a kill while in the ground

[night cloak]

In the ground? @cedar flower

@cedar flower I understand that it might be frustrating to face such bugs or issues. If you encounter any kinds of bugs or technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players.

[wild lake]

??????????

[night cloak]

@wild lake hi I think your main phone country is vietnamese and you're using a different appstore account region.

[frozen lily]

My Royale pass missions aren’t working.

I did the mission but no “progress” has been made on the mission.

[night cloak]

Screenshot maybe?

Just a moment wait until someone will help you some of the helpers are sleeping

[frozen lily]

Ok

[faint escarp]

Developers, I am not very pleased that wearing this suit between the pan and clothes appears empty space

[night cloak]

Why am i lagging like 500 ping even tho im 40

Like im spawning back where i ran from

[elfin zodiac]

@wild lake you used your account on the vietnamese version, once you use it on that version you cant use it on global anymore

[faint escarp]

Will you solve this problem?

[night cloak]

@faint escarp you can't

Sry

[nimble wave]

So, I was Playing PUBG on a weak connection and It showed that Data Connection changed, and then it told to login again. When I logged in, It told me that I was Banned for 3650 days. Keep in mind, I don't use plugins or any Cheat. And Have been Playing this game fairly since Season 1. So, I was Able to open my account after a minute or so. But then again while playing arcade It said that data Connection changed, this time I was using a WiFi. And Again, It begun showing that I got Banned for 3650 days. I hope this is some mistake, which may have happened due to me changing connection Between WiFi and Data. But I swear I wasn't doing anything Against the regulations. I didn't even use any third party application like Gfx Tool since I know it messes with games setting. I just Request that I get my account back.. And Hope you understand my situation.
Please can someone tell what to do.. I didn't use any third party app or plugins. But Still got Banned.

[severe kayak]

I was playing 35mins ago and got disconnected and asked me to sign back in when I did this message poped out. I reinstall PUBG on google play but it still didnt work

[torpid zenith]

They dont ban hackers they only ban people who plays fair😤😤

[night cloak]

@nimble wave I understand that getting banned is really frustrating, sorry for you. But there's nothing we can about it here in discord. Since it's an internal issue with your account, you gotta contact customer support in game. That's your only option right now. I hope you understand. I hope that the customer service will be able to assist you further in this case.

@severe kayak It will be unlocked on 12th March. 5 PM UTC.

[severe kayak]

But why was it locked in the first place

I didnt even hack

[night cloak]

It was locked because you installed it from other sources.

[torpid zenith]

😯

[severe kayak]

I didnt I swear

[night cloak]

@severe kayak We don't know that, contact customer support in game for further information.

[severe kayak]

I just said I reinstalled it on Google play

can u give me an email at least

[torpid zenith]

I am playing this game since season 1 and everysingle update i downloaded from apkpure.com and nothing happend to my account yet ? Why?

[nimble wave]

@hope I already Tried contacting Costumer Support.. Hope they help me..

[night cloak]

@severe kayak It's better to contact in game. You can mail them at [e-mail] too but there are chances you'll get a bot reply.

[nimble wave]

@torpid zenith Bro many of my friends use ApkPure too. They haven't faced such situation.

[bitter roost]

Currently experiencing an issue where everytime after a game ends and I get back to the main screen, I get an error saying the server cannot be reached, then I need to exit the game and open it again to connect to the server.

Anybody else experiencing this issue and is there a solution? I'm connected to my WiFi network at home and the game runs just fine, until it ends...

[night cloak]

@bitter roost It is a bug hopefully will be fixed in coming updates.

[bitter roost]

@hope okay thanks

[river mesa]

The link for the beta I was sent in game doesn't work did I miss my chance to join?

[night cloak]

@river mesa Unfortunately, yes. Let's wait for them to make it public.

[river mesa]

Thanks

[storm flume]

Please read this channel's pinned messages for further information, @wild lake:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[scarlet crater]

where do i report sites which are selling hacks?

[night cloak]

@scarlet crater To Customers Support in game.

@nimble wave welcome to the 10 year ban

Don't worry about getting reply in game or through email coz they're not gonna reply u anytime soon

[normal fulcrum]

I'm not able to hear any sound related to any grenades while using HD

[scarlet crater]

@night cloak thanks

[storm flume]

Hello, !

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[night cloak]

@normal fulcrum ^

[night cloak]

Can someone plz tell me the best settings for intel i5 with no graphics card because my game is choppy

#emulator-support, @night cloak.

[indigo summit]

#questions @vital sluice HDR and extreme FPS not working on Samsung galaxy note 8

[atomic coral]

@lime juniper ^pls warn @faint escarp^

[lime juniper]

Do not send such pictures here, @faint escarp.

[pulsar badge]

Is 0.10.5 Beta version is out?

[soft gale]

i think it's private or closed beta

Because i've seen people who invited to test the beta on #media days ago

[night cloak]

No, @pulsar badge.

[harsh parrot]

Good day to day, I can find out why I was banned from pubg mobile, if I have not used any third-party programs. I wrote in support but they are silent there, I understand that there is no point in writing again my nickname in the game: RM ッ Varyag, email: [e-mail]. If you know where to write me write to me in PM, thanks in advance.

[night cloak]

So my friend was banned for using aimbot..????. Wtf
his id is 515419249
Look at his statistics of all the season..
His k/d and kills are just below average and they found that he was using aimbot...
Great game.. if this works like that they why dont you guys ban all the high rank players in all server...

[soft gale]

does the any type of scope's magnification to 1x counts as a glitch? If it is, then add a one second or .5 second timer after switched a scope on your gun.

[haughty cypress]

@night cloakshouldnt he be banned for using aimbot? Like, its the correct thing to do

@soft gale yep

Plus, his cheats were probably some cheap poor man cheats

[haughty socket]

I am unable to make squad in pubg mobile India series

[night cloak]

@haughty cypress
I want to say that he was not using the aimbot... Then why they ban him.. did you check his stats.. ?
Take a look and then take a look at the people who are at high ranks in all server and region then try to find who are using aimbot thing

[haughty cypress]

Erm, didnt you just say he was using aimbot?

[soft gale]

probably the anti-cheat is a budget anti-cheat

[night cloak]

He was trying since one month to get his id back. First they never replied him and now they found that he was using aimbot..
Wtf

[haughty cypress]

Im thoroughly confused now, so did he use aimbot?

[night cloak]

@haughty cypress
I was trying to ask..
Look again
I edited it

@haughty cypress
No never.
I used to play with him
He and me are just normal players with normal stats
Look at his id once

[haughty cypress]

Soooo basically you think pubgm banned your friend for aimbot

When he didnt use aimbot

[night cloak]

@haughty cypress
Yes

[haughty cypress]

Where did they mention they he used aimbot? :0

[night cloak]

@haughty cypress
He told me that the mods said that he was banned for using aimbot..
And the mods have muted him here
Thats why i came here to talk for him

[haughty cypress]

Mods are not game devs lol, they wouldnt know why he was banned either @night cloak

[night cloak]

@haughty cypress
Just one question..
Did you really think that a person hack and spent money on the game at the same time ?
He have bought two RPs and spent 5000 uc on his id. Trust me he was not hacking.

@haughty cypress
I don't know
He said me that

[storm flume]

Please refer to FAQ 2.9 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[vital sluice]

If you continue to argue and still continue here like your friend, we will have to take action on you too. We are not game developers to ban and unban pubgm accounts. @night cloak

[terse rune]

@haughty cypress

@night cloak

[median jacinth]

Does anyone know how many daily RP missions we are going to get until this season ends?

[dusky sparrow]

Maybe 7 or 8

[viral wren]

I got banned 3 times for 10 mins with abnormalities detected in your client alert.So then after i reset my network connection,change connection provider,disable firewall and close all other running applications(Spotify,Discord ..etc.) But still im getting this ban when im shooting to enemy in last zone.

So how can i fix it??.I can provide more information for developers if u help me to fix this issue.

After killing enemy in last zone. (Classic,TTP,FPP,Squad)

@everyone

[atomic coral]

@viral wren DON'T USE #everyone

[soft gale]

it doesn't work

[finite sorrel]

I was invited to the discord, but keep getting this error

The beta I mean

My system runs in English too

[soft gale]

nice untraslated message there Tencent

[finite sorrel]

Lol I know right?

[soft gale]

Also translate it using Microsoft Translator, if the translated text is small or pixelated. Then copy and paste somewhere

[finite sorrel]

I did, and I’ll get the text shortly

It’s says something like that the developer account is expired

Prompt that the application's corporate signature has expired, please renew as soon as possible.

That’s google translate

[crisp yarrow]

Getting the same message......

[finite sorrel]

Support sent me here

You too?

[crisp yarrow]

Yeah as soon as I click on it it shows me there is 220 to add and I try to hit update but to no avail

Just not quick enough or timing is out for me to screenshot it

[finite sorrel]

I did that and they linked me to come to here

Sorry, I thought you were talking to me

[viral wren]

@night cloak i did .but no reply .

[crisp yarrow]

@viral wren ....I’m not sure where you are but if you dial in the time and date in UTC time you will find what time your time it will be then.
Like for me it would be 1:46 am Saturday here in Queensland Australia before it unlocks ....so depending on where you are will be the outcome of the time

[viral wren]

yes im using emulator

[crisp yarrow]

Time is still the same regardless of device @viral wren

[viral wren]

im still waiting for a reply by customer service. :/

yes i sent a message for them

4 days ago

okay.tnx i'll wait for it

[crisp yarrow]

@viral wren From what you have said and what the screenshot is I can tell you that at this time now you have 2hours and 43 minutes before it unlocks.....hope it helps

[night cloak]

Why am i lagging like 500 ping even tho im 40

Like when i run i just spawn like 5 meters back

It cost me a win cuz zone killed me because of that

Please fill in the survey in #community-news, then you're good to go, @night cloak.

@night cloak umm its ended tho

You're good to go then.

nah, still lags

It states clearly there that they're investigating the issue.

uh sorry

You can try playing on cellular, although I doubt that'll fix it.

@viral wren Hello. Did you use any kind of VPN or ad blocker app?

@crisp yarrow @finite sorrel The beta is temporary closed now, you should try again later.

[willow tinsel]

Hownto contact crew challenge organizers fast? Our team is not reciving match schedule. We got upped from 101st to 100th place and advanced. Our game page on crew challenge does not show the schedule just that we missed a match already.

So this is ASAP ornotherwise our crew challenge ended

[crisp yarrow]

Thank you @night cloak

[night cloak]

@willow tinsel Can you show a screenshot? And the developers are the organisers, you have to contact customer support in game.

[finite sorrel]

@night cloak thanks

[night cloak]

You're welcome.

[willow tinsel]

Its bugged. Has not does show the schedule. I guess its over as customersupport most likely will not be able to act fast enough.

[finite sorrel]

@night cloak any idea when I should try again? I was pumped

[night cloak]

@willow tinsel It simply means the date is yet to be announced. Keep checking this page, you'll find out the dates when it will be updated.

@finite sorrel No idea. This beta isn't public yet, developers might make this public anytime soon. Be patient.

[willow tinsel]

...our group has had 3 matches already we did not get the schedule for our group. Or the buttons to even joon. Groub b went on woth 19 teams

[finite sorrel]

@night cloak so by public do you mean available to everyone, public available to those that were invited?

[night cloak]

@willow tinsel Can't say anything about that, customer support is your option now.

@finite sorrel Yes, once they make it public, one of the admins will announce the download link and basic installation guide. Rn it's a closed beta, a certain people got invited through the game.

[finite sorrel]

@night cloak I was invited through the game though

[night cloak]

@finite sorrel But you tried to get it after the beta was temporary closed.

[finite sorrel]

@night cloak oh ok, so how will I know when it is open again? Just keep trying?

[night cloak]

@finite sorrel The admins will announce in this discord.

[finite sorrel]

@night cloak ok, thanks. And sorry to ask so many questions. I keep an eye on it

[night cloak]

@finite sorrel No problem.

New skin?🤔

@lime juniper

[lime juniper]

What?

[opaque mist]

What? Part 2

[night cloak]

Looking at my screenshots

[wispy matrix]

he is asking abt helmet skin i guess

[night cloak]

Yes what's happening with helmets lvl 2?😐

@jolly charm

@night cloak The helmet design is changed, as it seems.

[fallen stump]

does using crosshair app will ban pubg account

[wooden burrow]

There's no way nearly 1100 and I don't have the ultimate M4

My games bugged

Doesn't give me any parts

Only M4 I got was from the 120

[tough comet]

Wot

[wooden burrow]

Is broken

[fallen stump]

does using crosshair app will ban pubg account

[soft gale]

@fallen stump i think it will not ban you, because it's not modifying the game files and act as a overlay

[fallen stump]

@soft gale okey

[viral wren]

@night cloak no i didnt use any vps or proxy service

[night cloak]

Hi

@here

I m unable to update my profile in www.pubgmobile.in. As I want to register for pubg mobile india series I nor can update my profile neither. Able to join any squad

@vital sluice

[vital sluice]

@night cloak there's a Customer service available within the website itself. Use that please.

[night cloak]

@vital sluice ok thanks for support

[grand kestrel]

hello

where can i send an email to dev??

[final iron]

I am unable to join a squad in www.pubgmobile.in I already register for india series

[grand kestrel]

i already send to [e-mail] it say message not delivered

@vital sluice @tropic ravine

[storm flume]

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[vital sluice]

Use this and not the mail ^ @grand kestrel

@final iron contact the customer service in the website itself.

[rare lily]

Why isn’t the beta working

[zealous tide]

Hello please bann this two guy..

Thanks!

[rare sable]

How can I get unlimited room card in v0.10.0?

[floral mason]

When will there be Australian servers?

[zealous tide]

@night cloak i report this guys

Wtf this nazi symbol😡 😡 😡

[floral mason]

Bruh u rly want them banned cause of a symbol

[rare sable]

Bro @floral mason It may be created in future but Asia , NA are primary once

[vital sluice]

@rare sable. There's no unlimited card. You can purchase them from shop

[floral mason]

Yeh Asia is best but still 150+ping all the time is annoying

[rare sable]

@vital sluice There are just Advance custom room cards

[vital sluice]

Normal room cards are available in royal pass @rare sable

You can buy 1 time use card from clan shop too.

[rare sable]

@vital sluice no , this season they haven't added I am Elite pass holder

[pure steppe]

I did the "Land on top a building in El Pozo 3 times" but it isn't showing..

It's just showing I've done it once

Can someone help me?

[vital sluice]

Ah then it could be available just in clan shop @rare sable .

[rare sable]

@vital sluice But thanks for helping me.

[pure steppe]

@rare sable i got one from RP

How am I supposed to complete it?😐

Maybe i have one, probably got it from RP coz i didn't buy it

[heavy herald]

Are the ping issue in Asia got fixed?

Asia Server

[indigo valley]

where i report bugs here

[storm flume]

Hello, @indigo valley!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[night cloak]

Not yet, @heavy herald. It is under investigation.

[icy carbon]

What’s the point of having matchmaking through language when the chat is based on the teammate’s language and it’s entirely different than our choice of language

[craggy wigeon]

My account is banned and i don't know why. There is error like you have used cracked version but i have never used cracked version. I have downloaded PUBG from google play store since it's released. My account is banned for 3 months. What can i do now?

[silver hornet]

What’s happened PUBG Mobile beta? It’s not working?!!

[wary bison]

today i search lot of matches in asia server but there in no indians.....0% indian

[icy carbon]

India isn’t the only country in Asia ffs

[ocean lava]

@zealous tide i agree with you, and reported it several times in game,
Actauly the issue why is such symbol even allowed in game, the symbol itslef can be censored... And a lot of people specially in Europe server use it...
It's not just a "symbol", it's a Swastika a symbol of Evil that killed millions...maybe tencent don't care for those things!!!!

[vast elbow]

May i know what is the issue? I have 60ms ping

[neon patio]

@vast elbow It's a form of desync, from his pov he's likely moving somewhere else, while in your perspective he's stuck. Either he's lagging, or you are.

It's fairly common in the PC version, just not as blatant.

[vast elbow]

[neon patio]

If you come across players who are clearly desyncing i'd recommend finding cover and giving them a second to catch up with the server.

Otherwise they'll lag into another position and light you up, where most would then report for "teleporting".

[chilly sluice]

This is cool

[neon patio]

@chilly sluice #media would be a more appropriate channel to post in, lol.

[wanton marsh]

@neon patio hi dude, im currently recruiting for my clan but how do i advertise and show it to others?? One way is #clans but i dont have perms there...

[night cloak]

DM a moderator/administrator with the necessary details, @wanton marsh.

[crisp yarrow]

That is cool 😎........but we have had it and if you haven’t changed your hairstyle you should still have it....the ponytails tech-critter still has hers ....you can find her on twitch

[neon patio]

@wanton marsh read section 7.4 in #481198147478224896

[wanton marsh]

Ohhh thanksss

[night cloak]

You may suggest such ideas by contacting customer service in-game, @cold heath.

What do you mean by "screen shake"?

That's recoil.

[opaque mist]

@cold heath are you talking about when in a car?

I’ve had screenshake in a bike when scooped in but never after that

[night cloak]

I doubt repairing your client will fix this "screen shake".

[desert barn]

how do you change the clan master? because the master clan is no longer active while the clan level is high. is there a way to replace it.

[night cloak]

What do you mean by "jump out of plane and scope in"? @cold heath

No, unless the leader promotes someone else to the position, @desert barn.

[desert barn]

but my leader hasn't played pubg anymore. and his account is lost.

@night cloak

[night cloak]

You can try contacting customer service, doubt that'll do anything.

[opaque mist]

Worth a try

[desert barn]

I did not find an answer on customer service. @night cloak

[night cloak]

A reply takes a day up to a week, @desert barn.

[cerulean parcel]

Hey anyone know how to fix connection lost to server problem

?

[night cloak]

Check your internet connection.

[cerulean parcel]

Well thanks captain obvious

The internet is fine

[night cloak]

Change your internet connection then.

[desert barn]

ok ... thanks for the help. @night cloak

[acoustic wind]

hello I'm banned from pubg mobile for no reason

@neon patio

@woven atlas

Help me !!

@sleek plinth

@tropic ravine

[willow dune]

We can't help you once you are banned ....what you can only do is contact in-game service

It will take time for the reply

[opaque mist]

@acoustic wind they cant to anything for you here contact game support

[acoustic wind]

I was playing the game from Tencent Gaming and gave an error

game support does not respond

[opaque mist]

They do it just takes a while @acoustic wind

[acoustic wind]

@half kayak

Help Me !!

[opaque mist]

@acoustic wind they cant do anything from here

[acoustic wind]

they don't answer, dude

[willow dune]

You gotta wait!

[acoustic wind]

how many year

[lament viper]

Um my pubg mobile aint workin

[opaque mist]

@acoustic wind it can take up to 2-7 days at max they get a lot of reports

[lament viper]

After tencent screen the app closes on its own

[opaque mist]

@lament viper how do

Oh

Have you tried restarting your device?

[lament viper]

Yeah

Just did that

[night cloak]

Help me!

[opaque mist]

Close all your other tabs and try it

[lament viper]

I restarted all apps r closed

[haughty cypress]

@night cloak well, its just a few minutes, wait it out?

[opaque mist]

@lament viper uninstall and re install that should work

[lament viper]

1.4g 😑

It took so long to install

[haughty cypress]

Thats only aabout 5 minutes of installing

Unless you have some ancient technology sitting in the corner

[lament viper]

Lol

[willow dune]

That would be downloading time for 1.5gb

[proper garnet]

Server not responding plz help from couple of days at night I'm not able to connect I have stable internet connection with 50mbps

[lament viper]

So servers aint connectin....app not openin...r they related?

[willow dune]

Loading of game in app and not launching of app are different

Server not connecting and game not loading in app are little bit same!

[lament viper]

App launches but closes

After tencent screen it just closes

[rare nymph]

Yep

App crashes after logo

[granite geyser]

The game doesn't even load at night and after the match also it takes hell lot of time in loading

[willow dune]

To temporarily fix the error :no response from the server: just disconnect from the internet and quickly connect again....then wait for some time at it will work!

[lament viper]

@rare nymph same stuff happening to u?

[willow dune]

@lament viper @rare nymph then this is not related with server

@granite geyser disconnect and connect

[rare nymph]

Yep @lament viper

[lament viper]

Since when

[ocean lava]

@night cloak you wont get any help here , my advice will be don't play again today and next time u open the game repair from the 3rd button to the right ...
This happens a lot but they don't seem to care ,

[rare nymph]

I just tried to open

[lament viper]

Same just now

[rare nymph]

Didnt work so checked discord

[lament viper]

Its not my device lol

Someone else try

[willow dune]

Please use #pubg-mobile for discussion

[granite geyser]

How many times? Each game I play! I didnt faced any of loading problems in past bt this update makes server soo laggy

[lament viper]

Android users try please

[abstract lance]

Any solution to Server not Responding message?

[haughty cypress]

@night cloak get banned

[soft gale]

or muted

[night cloak]

whatt

@haughty cypress ?

F ü ç k