#questions

1 messages · Page 311 of 1

night cloak
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This channel is only if you need help not for feedback.

carmine radish
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👌

plain bone
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Hey yesterday i was facing tha ping is stable in game and training mode but when i made room then disconnecting again and again after room game finished then we start playing normal game then ping were stabale like 120 ms what is happening with game??

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Explain my issue plz

carmine radish
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This game is f...ing terrible.I shoot 1st and i died 1st 😂😂😂😂 what the hell with pubgm?

strange vine
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im experiencing ping issues in asia server.....fix it pls

night cloak
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Devs are already aware of the issue it will be fixed soon, @strange vine.

vague onyx
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@plain bone what server did u choose? Maybe the server u chose had high ping. Please select the server which u usually play in

night cloak
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Because of ping maybe or opponent is better than you, @carmine radish?

atomic coral
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@carmine radish different guns kill faster

night cloak
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Kills*

plain bone
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@vague onyx Asia and i am facing this issue since i updated the add

strange vine
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@night cloak nope its at 900+ ping

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i dont suck at the game

vague onyx
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@plain bone please check your internet connection before creating a room and use in game customer support

night cloak
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Yep so ping issue is already known to devs I'll suggest to wait for the patch.

strange vine
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@night cloak thank you very much kind person

vague onyx
soft gale
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Are developers planning to add South East Asia servers in the future?

plain bone
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@vague onyx dude i did same thing before creating room i played 2 matches also did practice in training mode witl stable ping

night cloak
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Middle eastern server might be added in the future not sure about south East Asia , @soft gale.

open hatch
haughty cypress
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ah the caravan glitch

open hatch
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I ask you to ban this player

night cloak
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Please report in game, @open hatch.

open hatch
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I have already sent a report on this player. It's just not the first time.

night cloak
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They're just misusing a glitch.

strange vine
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help my joystick is slipping......the games joystick is broken......or just my sweaty hands pls help me avoid this problem

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😭

willow dune
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@strange vine try to adjust the size of that control .....cleaning your screen and your hands

strange vine
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is the bigger the better?

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or the smaller the better joystick?

willow dune
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@strange vine if Ur controller is slipping then this might help

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Or just go to training mode and set the correct size according to your comfort

scarlet niche
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hi my directional audio (specifically my phone model) is not working, changed headphones and stuff including reinstalling the game, none worked

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i tried the headphones on another phone, diretional audio works

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any other solutions except changing my phone, because its more like I can't.

keen shoal
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I think pubgm dev are slow about banning people using cheat..

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It's annoy me somehow..

jovial anchor
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so my fps on the emulator is good but my mouse movement isn't, it stutters like my mouse moves at 5 fps

atomic coral
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@jovial anchor mouse hardware can be the problem

left totem
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hi

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I want to rename my IGN but it says that it can't be more than 14 char

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But it's 13 only

jovial anchor
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i tirred multiple mice, can you give me best tencent gaming settings + in game settings @atomic coral

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knowing i have low end

soft gale
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his Android OS version or iOS version might not support 7.1 surround sound tho

jovial anchor
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tehre's no such thing as emulator support chat lol @night cloak

night cloak
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@left totem That special character takes like 2-3 space.

echo notch
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Can we change the existing linked account to some other ?

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@night cloak Did you try it ?

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@night cloak Damn but it does give option 🤔

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@night cloak like there is + sign in settings to add more platforms

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My current account is linked to twitter, so my question is can i link that account to my fb ?

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Play game ? whats that ?

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Oh

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🤔 hmmm let me try

little temple
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I'm on YouTube to watch a video about Pubg Mobile, when I look at the comments, it's called Pubg Mobile kid game, I don't think so, but if the clothes are more smooth and cool, the prejudices can be removed

night cloak
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how can i download the mobile game on a laptop anyone know ? please help i know nothing about the way

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Contact customer service for issues related to bans, thank you.

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I tried but I'm not getting any replys from them

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A reply takes from a day to a week.

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If they don't reply within a week, then your ban is justified. Sorry.

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And I saw alot of people getting banned or talking about the same ban by today itself

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Bans issued are fair. No questions asked.

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??

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@night cloak where is that ?

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ok thanks

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i noticed lol thank you

languid rune
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Hey there , i am pubg mobile streamer , how to get the badge, ? and as i understood the group is looking for arabic speaking streamers ?

storm flumeBOT
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Please refer to FAQ 7.2 in #481198147478224896 for further information, @languid rune. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
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hello?

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How may we be of assistance, @night cloak?

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am getting 900+ ping everytime and my internet is all ok

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@night cloak

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You're good to go after that.

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The development team is working on the issue.

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thank you

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it is completed now ! and i am facing this issues in asia server and i had this same issue before when 10.0 arrived..now again

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and sorry for bad english..

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@night cloak

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Thank you.

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@night cloak?

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Hm?

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why thank you @night cloak

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No worries.

keen nexus
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So the beta test 0.10.5 won't happen at all?

spare sparrow
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guys is it jz me or yall cant enter pubg mobile??

night cloak
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@night cloak hello

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Maybe it will. We don't have any further information once we do it will be posted in #news , @keen nexus.

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I can enter. So I think it's only you just ty again, @spare sparrow .

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@night cloak I need to speak to a support about the content creator program

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Yes , @night cloak? You can ask in #discord if you are talking about how to be content creator in the server .

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@night cloak I have some questions in general about the program. What shall we do after registering in the GCH?

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You need to contact an active administrator to get approved for the role, @night cloak .

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I'm not talking about the Discord

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Advertising is not allowed in the server , @untold swift.

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Then, @night cloak?

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@night cloak I'm asking about the program in general I don't know what to do next?

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The only program for content creator is PWK content creator program mentioned in #481198147478224896 7.2, @night cloak.

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1 question please

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Ask please!

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if i bought RP in new pubg account level 1 and done with all missions will i reach level 90 now?

robust ledge
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@night cloak nope

night cloak
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Maybe. But there were some achievements too for rp . And also daily rp so it might be difficult . But you will be close to 90 i think, @night cloak.

robust ledge
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Not enough points

night cloak
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@night cloak thnx

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You're welcome!

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@robust ledge alright

wispy quarry
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It keeps on showing no response frommserver

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:(

night cloak
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Are you on wifi or cellular data, @wispy quarry?

wispy quarry
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WiFi

night cloak
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Try to switch to cellular it might work, @wispy quarry.

slender tangle
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hello, i would like to talk to a moderator of tercent by private message

wispy quarry
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I don't have cellular

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I have of my parents

night cloak
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What is the problem, @slender tangle?

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You can try using that. Because this problem usually happens with wifi users , @wispy quarry.

slender tangle
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I have a video record that is suspicious

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cheating suspicion

faint escarp
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What does it mean?

vital sluice
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@faint escarp snakes or bomb zone.

storm flumeBOT
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Hello, @slender tangle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

night cloak
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Few moments ago I entered into the game i saw my texture is more smooth than before. Is there any update happened?

vital sluice
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Could be some fix/optimisation without the update @night cloak. As of now haven't seen any information about an update.

night cloak
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Oh hooooo👌

blissful lion
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I need to report this person

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can I send a vid link , he is hacking.

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@vital sluice

night cloak
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Nope. Not here . Discord staff don't have access to in game account so that they can investigate the issue. Alternatively you can upload the video on the youtube and send the link to customer service located in game . They will review it and take actions against the cheater . But keep in mind that they receive ton of messages each day so it will take time to get respond from customer service . It may take 1 day or a week or even more . I think for the first time after contacting customer service you will receive an automated reply from bot . But later you will receive a real reply from the customer service .
So that's how you can report for cheating , @blissful lion.

blissful lion
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hmm ok.

elfin zodiac
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@long flare please dont post that here

long flare
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okur

elfin zodiac
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Dont post that anywhere @long flare, please delete the message everywhere you sent it

long flare
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boi

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thats so much work

elfin zodiac
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Your fault

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Now please delete it

willow dune
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@night cloak that should be seriously in FAQ

night cloak
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What?

willow dune
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The paragraph u rote

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Especially the first 5 lines

night cloak
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And for first two lines i can easily say that :p

willow dune
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Ohhhh ok ..like it can be added there also!...just a suggestion!

night cloak
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@night cloak bro how can i creat squad in indian series tournament

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@sleek plinth

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What do you mean?

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In pubg mobile official tournament how can i registered my squad

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You should contact pubg mobile india [ENG] server from #481199117381533716 since the tournament is only for that region, @night cloak .

bronze shoal
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Have a question is it cheating if you shoot someone and knock them when there head is halfway out of the wall

night cloak
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No, @bronze shoal. You mean their head is peeking out from wall?

rugged hull
night cloak
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Do you play In North America server , @rugged hull? I haven't seen someone with this much ping before .

rugged hull
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Yes @night cloak

bronze shoal
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@night cloak yes half of it was and I shoot it

night cloak
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Then i don't think it will be consider as cheating, @bronze shoal.

bronze shoal
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@night cloak I just don't want to be called a hacker

night cloak
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Nope you won't . That's nothing serious at all ;)

bronze shoal
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Cool Thank you for your time

night cloak
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I think devs will drop a patch soon regarding to the ping . Because they already gathered info about it as shown in #community-news so please wait till they fix it, @rugged hull.

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Anytime ghost!

rugged hull
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Ah, OK. Guess I'll just wait and see how many wins I can get with movements of a disappearing, spastic chicken

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Thanks @night cloak

night cloak
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You're welcome!

elfin zodiac
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Hello! @faint shadow what is the problem

faint shadow
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In the current ranking system if you die earlier you get like -45points and just to regain those points you have to WIN 3 matches (16points appx) how is it fair ?
N kills hardly reward anything in rank

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Shouldnt it be a bit more balanced?

elfin zodiac
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If you die early it's your fault, you didnt have the skill to kill the person that killed you, or you just didnt ba e a good gun, I do admit it's a bit unfair but that's how it is

haughty cypress
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It should be that way imo. Lets say if the points you get are the same points you lose. That would create a surplus of people in higher ranks, making ranks such as ace and crown not as valuable @faint shadow

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Its to create a healthy economy and circulation of points

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Its like cash. If you earned the exact same as all your bills, nobody would be richer than another, but nobody would be poorer than someone else too

elfin zodiac
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@haughty cypress pretty much

faint shadow
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But just to balance out 1 early death in an random game you have to win 3 ?

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Btw no wonder hotdrops are DEAD

elfin zodiac
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Hot drops ain't dead 😂

haughty cypress
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its painful, but its the way it should be

elfin zodiac
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I drop pochinki, mili, crates, and sometimes novo, none of them are dead

faint shadow
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They are o have had many matches where only 1other team (or 3-4solos ) land in pochinki

haughty cypress
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well then its not dead, its just not hot anymore

hollow vault
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pochinki has not that good loot these days though.

haughty cypress
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a place thats dead is like zharki

elfin zodiac
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Let's move this chat to #chat

night cloak
faint shadow
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@elfin zodiac i have a question
Will we alos get a rank rework like the pc is gonna get ?
(the gonna get coz many pc players complained about the same)

elfin zodiac
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The ranking system right now is good, they are focusing on other things right now @faint shadow

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Also the ranking system on the pc is diffrent from ours

faint shadow
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So the game telling me to lie down n go afk to rank up
If you say so ........

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Wakyjacky vid explains it all

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Thats y pc gonna get reworked ranking

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They gonna add assist points n all

elfin zodiac
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No, if that's how you want to rank up then you ain't that good, you can rank up if you can actually try and kill people

faint shadow
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Well the current ranking rewards camping only so why ont only camp .....

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Kills are useless

elfin zodiac
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kills actually help your ranking

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Also the current ranking requires skill, if you go camp you ain't really playing the game

faint shadow
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5kills in 8 min n the you get massive -ve points (20 or so)
0 kills n 18min +15points
So you tell me what does the game reward

elfin zodiac
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That's called survival

faint shadow
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In other words caping 18min better right

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According to current ranking system

elfin zodiac
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If you die early you are not surviving, you gotta move around and kill

faint shadow
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Why risk dieing n losing points when camping gives all the point i need in current system

elfin zodiac
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If you want to go camp go ahead, but just keep in mind that you wont be any better than anyone else who does the same to get higher in the ranking and call themself good

night cloak
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Yeah it usually happens. It get fixed if you reopen the game if it doesn't then you can repair the game, @night cloak.

faint shadow
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Exactly my point 👆🏻
This is exactly why the pc is getting a rework of ranking
So why wont we get one ?

elfin zodiac
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The pc version and mobile version are different

faint shadow
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As currently the rank rewards campers n not “good players” coz they always “risk” n loose points

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Coz one early death need 3WINS !!

elfin zodiac
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Not really, you can get a good game and get quite a few points

faint shadow
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Nope +16-18points when i win
-45 when i die early

vast lion
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I think the PC game also never awards negative points. It's totally different, not really good to compare apples to oranges.

urban owl
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fix auto matching shizz

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i turn auto matching off but still get matched with players

elfin zodiac
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I gotta go, can you take over @night cloak

night cloak
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It is because system takes time to load that your auto matching is off. You have to give it some time rather than starting ASAP, @urban owl.

urban owl
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kthxbye

vast lion
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The current rank system is designed to award survival more than anything, as that's the main premise of a Battle Royal game.
Its more about smart strategy than high kill count.
If you only want high kill count, you might want to try a different genre game.

night cloak
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I got to go sleep soon, @elfin zodiac. 💤

elfin zodiac
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Oh @night cloak

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@night cloak is about to go Nyte Nyte

faint shadow
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@vast lion so if i wanna rank up fast i should
Lie down go afk n move only if zone requires me to ?

elfin zodiac
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@faint shadow that can get you banned if you get reported enough

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That's malicious afk

night cloak
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If you have any suggestions related to the game you can suggest that to in game customer service , @faint shadow. And in my opinion it is based on your play style . You can play aggressively or camp you will get same points so it is your choice .

faint shadow
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@elfin zodiac isnt that survival

elfin zodiac
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You gotta move around a little bit

umbral skiff
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When I use a full-automatic, for some reason the gun sometimes acts like it's scorched on fire. I've died many times because of it. I hope you'll take note of my message.

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When I use a full-automatic, for some reason the gun sometimes acts like it's scorched on fire. I've died many times because of it. I hope you'll take note of my message.

night cloak
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Do you mean gun fires a single bullet even if it is on auto mode, @umbral skiff?

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I had matchmaking on and i got only 2 other players in my squad

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Both of them being in gold

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I am in ace currently

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How did you know they were gold, @night cloak?

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I checked in recent player list

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And you got only two players maybe because another one left before getting into plane.

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Nope

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In the lobby too there were only 3 of us

vast lion
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@faint shadow if that's your strategy, I suppose so... I'd suggest smart rotations + confident gun skills, but, you do you.

opal trench
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Pubg mobile is so broken

faint shadow
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Camping > gunplay 🎉

opal trench
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After every match the server doesn't respond

night cloak
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Same

opal trench
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Every match

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What's the problem!

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The game is no more fun

night cloak
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Please switch to cellular data if you have problem in wifi and vice versa, @opal trench.

opal trench
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What's the future of this game

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I've tried it all

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It's useless

night cloak
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Then you maybe qued for wrong server , @night cloak.

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I play in asia server and this game was in asia too

opal trench
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I play in Asia server

night cloak
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Then you can wait for the fix as devs are aware of the issue as said in #community-news , @opal trench.

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That was the first thing i checked

opal trench
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They aren't quick

night cloak
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Hmm. So please report it in game so devs will know about matchmaking issue. And if this happens again let us know , @night cloak.

opal trench
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They have to be fast

night cloak
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In the plane too there were low RP players

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Yeah it will take time but that will be permenent solution so waiting worth.

opal trench
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I'm definitely bored of the this game

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There's so much lag and fps drops as soon as I encounter an enemy!

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Every update is worse lags never fixed

night cloak
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Just consider on what I said before so it will help devs to improve matchmaking , @night cloak.

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Please wait for the fix , @COKECAKE#0917 .

umbral skiff
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@night cloak No

night cloak
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So, @umbral skiff?

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Oh I got it . It means it continuesly keep firing even if you stop.

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If you got any issues make sure to report it in game.

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@night cloak I reported the issue in game

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And idk why but i lost just 12 points

open light
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either the game goes to no response from server or keeps on loading

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wtf i am supposed to do

night cloak
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hello?

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anyone here?

atomic coral
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@half kayak ^^

zenith crown
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@night cloak don't do copy paste

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@half kayak

atomic coral
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@neon patio

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@sleek plinth @tropic ravine

zenith crown
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Wtf he is doing

atomic coral
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@zenith crown this is what salty 5 years olds do

zenith crown
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@atomic coral absolutely

atomic coral
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@night cloak

open light
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lol

zenith crown
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Retarded kid

open light
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it would be great if he gets banned from the server as well

atomic coral
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@night cloak 1 they can't open your acc, they just can't 2 they can ban you

zenith crown
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@atomic coral yepp

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@modern gale

night cloak
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all i went to spam russian server

open light
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@elfin zodiac

atomic coral
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@modern gale @sleek plinth @tropic ravine

weary cosmos
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beta pubgm 0.10.5

atomic coral
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@weary cosmos image share

weary cosmos
atomic coral
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nice ine

elfin zodiac
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@night cloak all bans are for a reason

night cloak
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Откойте акк блин а то засплю

storm flumeBOT
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Please refer to FAQ 2.9 in #481198147478224896 for further information, undefined. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

elfin zodiac
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@weary cosmos there isnt an official beta yet, that's an unofficial version

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@night cloak stop spamming, you were banned for a reason, if you dont stop you will be muted

zenith crown
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@night cloak sorry

elfin zodiac
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@grizzled lark please scroll up also

zenith crown
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Yeah

mortal patrol
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why servers crashed

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help

elfin zodiac
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Thanks @grizzled lark

mortal patrol
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@elfin zodiac Wait they re working😂

elfin zodiac
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I saw @mortal patrol

mortal patrol
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ok☺

elfin zodiac
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That's why I deleted my message

zenith crown
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@grizzled lark appreciated bruh.💓

elfin zodiac
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He had to have used a gfx tool, I looked at his account, nothing suspicious, only thing it could have been was him trying to get hacks or using a gfx tool

zenith crown
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@elfin zodiac Yepp

grizzled lark
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@mortal patrol Servers crash due to heavy loads of players playing at the same moment, report it using in-game report button and wait for it to get fixed, I'm sure it will get fixed as soon as possible.

weary cosmos
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@elfin zodiac what? this is official beta right

mortal patrol
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@grizzled lark Thank You Mate☺

elfin zodiac
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@weary cosmos no, if it was official it would have been posted in the pubg to certain players and here a day after it released

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I'm one of those people who recieve it in game, there was nothing in my mail

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I could be wrong tho

grizzled lark
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@elfin zodiac @zenith crown, Anytime BigBossSalute

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@mortal patrol Your, Welcome :)

night cloak
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Game has become a piece of trash so many bugs since vikendi update.

jovial wolf
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Yes

mortal patrol
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Send bug issues to customer service by recording with video. @night cloak or click report button😉

zenith crown
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@grizzled lark 🙏

glossy fulcrum
#

missing boards on all of these

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hdr setting

ocean lava
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guys i have a question from a friend, she was invited to a crew , now the crew is inactive and she wants to leave , when she tries to leave it tills her crew is locked ?!!

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@night cloak yeah, she knew that, when she does, she gets the message crew is locked

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@night cloak maybe, she says they didn't start the challenge, but i'll till her to make sure. thanks .... so when the challenge ends she'll be able to leave?

night fjord
#

is the indiaseries thing legit?

ocean lava
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👍

night cloak
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@elfin zodiac it was official. All I did was open the beta version

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Automatic update

solar yarrow
#

With this update you can see the helmet and backpack of your character in the lobby, however if you un-select it in the inventory in order for it not to be shown, you remove the skin... My question is, how do i keep the skin on and still have them not shown in lobby?

elfin zodiac
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@night cloak there shouldn't be an update yet

unborn parrot
#

How do you delete the clan chat messages

urban owl
#

@solar yarrow try taking a hat on and off

unborn parrot
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The older messages in clan chat

warm sparrow
#

My game lags whenever I see an enemy or scope in... most common issue how do I solve this? I use LD player
laptop specs - gtx960m 4gb 16gb ram
emulator specs - 8gb ram 4 cores
Please help

willow dune
warm sparrow
#

@warm sparrow yes thans

night cloak
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@elfin zodiac mine did today. Just a couple hours ago. Now I have the mk mutant in armory and I found it in game

elfin zodiac
#

@night cloak yea I checked, I got it to it's just not been announced yet

night cloak
#

👌

jovial cedar
#

What is the school area for the challenge/

solar yarrow
#

@night cloak @urban owl what about bag?

blissful leaf
#

@elfin zodiac

dreamy peak
#

hello, this issue is very important and urgent. Please return to admin. My team has joined the EU server and FPP Crew Challeng. And we have a total of 12 matches. But the score of 2 matches was not added to our list. This pubg bugu. Please correct this. Because we should be in the groups. Because our score is among the first 100 teams. But why wasn't our score added to us? Please correct this and my team must join the semifinals.

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My team name: SonsOfAnarchy

blissful leaf
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@elfin zodiac i have a question-problem my friend phone Cubot R11 2018 can't play pubg mobile and this phone has got 2GB ram .Why he can't play it?

mint arrow
#

is there are reason why i can just have "high" framerate = 30fps on my ipad pro from 2016 even if it has a 60 hz screen and can play every other game with ez on 60 fps..
But a ipad 2018 which has worse parts can has ultra which equals 60 fps.. I dont understand why that is the case.. people with those devices just have a massive advantage because of that and there isnt even a reason for it..

blissful leaf
#

@night cloak The game requipes 2GB ram this phone has got 2 GB ram

#

And android version 8.1

proven palm
#

@everyone great crew challenge, we were killed cheater through the wall (group A) my team TwoKey. Team cheater name (“)

#

@neon patio @everyone great crew challenge, we were killed cheater through the wall (group A) my team TwoKey. Team cheater name (“)

pseudo bolt
#

Anyone have 0.10.5 beta Download link?
DM if you have

quartz bolt
#

Impossible to accept this message to download with cellular connection.

elfin zodiac
#

@quartz bolt android?

quartz bolt
#

Yes

elfin zodiac
#

How fast is your connection ?

quartz bolt
#

250 mb s

#

Its hella fast

elfin zodiac
#

Wait what

quartz bolt
#

25

elfin zodiac
#

I'm pretty sure cellular cant get 250 mbs

#

Oh

quartz bolt
#

Mb/s

elfin zodiac
#

That's why I was wondering, 250 ain't reachable yet 😂

quartz bolt
#

Ofc now it crashes when in bg

#

Any fix?

elfin zodiac
#

I think you didn't allow the permissions for it to access storage

quartz bolt
#

I allowed

elfin zodiac
#

I havnt seen this problem in a while

quartz bolt
#

I mean any way to bypass the error?

elfin zodiac
#

I think you need to delete it and reinstall it

#

Also make sure you clear the cache on the play store

fresh kernel
#

No

quartz bolt
#

Idk

fresh kernel
#

All you have to do is clear permissions for the app

quartz bolt
#

Imma try that

#

Im sure i did that earlier

elfin zodiac
#

As I said I havnt seen this problem in a while, so I completely forgot

quartz bolt
#

Np

elfin zodiac
#

@glacial wolf you were detected using an unofficial version and were banned

#

@glacial wolf were you using pheonix os ?

glacial wolf
#

nope i m using redmi note 4 that was on android N

elfin zodiac
#

Is there any way you were using a game booster

glacial wolf
#

no , i m just switching between two wifi networks when the ping is shooting most of the times

#

its firstly say network abnormality detected login again ..

#

when i try to login again i got that screen

elfin zodiac
#

That's probably why, you shouldn't be doing that multiple times, it detects multiple switches during a game and thinks you are doing something

#

Press the "file claim" button and tell the support what you did, they should be able to help you

glacial wolf
#

i did file the claim button but i didnt went to suppport page

elfin zodiac
#

What did it take you to ?

glacial wolf
#

a conversation page that still loading ...

elfin zodiac
#

That's what it's supposed to take you to

#

That's the support

glacial wolf
#

switching between the data network and wifi is to obivous in android mobile ..

night cloak
#

@glacial wolf Were you using some sorta VPN or Ad blocker?

ocean lava
#

@glacial wolf i get this exact thing, is your device rooted !!!

glacial wolf
#

@ocean lava nope non rooted device .

#

@night cloak nvr no..

ocean lava
#

@glacial wolf it's related to the crruent issue when people get a messege match ended and are unable to spectate (i think), that's also related to the sudden lags and ping increases ... the only way i found so far to somewhat avoid it, is from the logged out screen (so you start the game and log ou) click repair, it''l effect some of your settings that's the annoying part

night cloak
#

That ban usually gets triggered for VPN or Ad blocker apps. Since you didn't use such, tap on file claim and talk to a customer support agent.

ocean lava
#

@glacial wolf i sent some ideas to the support in game... i don't know if they got it, or are they interested in fixing it, the feeling i have so far sadly that there's no interest in figuring out why is this triggered

night cloak
#

My game keeps crashing, how do fix the problem? I uninstalled and reinstalled the app already and it’s still doing the same thing.

ocean lava
#

@glacial wolf last advice, never ever get this message 3 times in 24 hours, it'll get your account banned 10 years.
if you get this message, play the game the next day , and when you start follow what i wrote in my previous reply (repair client)

glacial wolf
#

@ocean lava thanks ..

ocean lava
#

@glacial wolf not a problem m8, sadly i learned from experience lol

nimble ivy
#

Anyone else having lag issues like two weeks ago, it dissconets from the servers at the end of every match, this need to be fixed ASAP

ocean lava
#

@nimble ivy yep, most people do, and they are investigating it...

nimble ivy
#

@ocean lava Thanks, because on the Original PUBG is fine, ussually they are the one with the lag issues

ocean lava
#

@nimble ivy you mean the PC game... they're developed by a different company

nimble ivy
#

Yes I meant the PC one

elfin zodiac
#

Well remember this still isnt the final release yet, it's still going thru problems and being fixed @nimble ivy

wet stream
#

I need a definitive list of weapons usable for weapons master
I have mine but my friend is struggling
She did all the required weapons but it didn’t work for some reason?

#

DM me a link if needed

ocean lava
#

@wet stream she has to be Platinum or above 'i'll DM you a link

faint shadow
#

2kills 283damage 23.5mins 101 health recovered rating 76 team rank #5 +22points (diamond V)
4kills 431damage 22.2mins 343 health recovered rating 85,2 team rank #1 +15points (diamond V)
4kills 273damage 18.4mins 131 health recovered rating 77.4 team rank #5 +17points (diamond IV)
Explain !!

wet stream
#

@ocean lava thank you

ocean lava
#

@faint shadow what do you need explained exactly!!!

faint shadow
#

why did i get only 15 points in the game i won ?

ocean lava
#

@faint shadow i think it's survival time , the one who got 22 survived the most, the one who got 17 killed the same number of people in less time ... i gather your squad won the game but you're dead ?

faint shadow
#

nope the game i won i was the one who clutched while my team died

ocean lava
#

@faint shadow but then how his time is 23 mins and yours is 22 !! just wondering

faint shadow
#

n 7 points diff for 1 min diff when other stats were far superior ?

#

first match is erangal other 2 sanhock (sanhock ends quicker)

ocean lava
#

@faint shadow oh, those are all you ratings, not you and others...
yeah, you get less points in sanhok

faint shadow
#

why so ?

#

1min less and other stats far superior = 7 POINTS DIFF ???

ocean lava
#

@faint shadow i'm not entirely sure of the developers reasoning, but it's smaller map (the smallest) you spend less time, and the game core premise is survival, you survive more on erangel
but among players it's been known for a while , sanhok gives less points (for ranking up) best map for that is Miramar

faint shadow
#

that is 31% less points for 1 min n winning dosnt matter only time does ?

ocean lava
#

@faint shadow lol yeah seems that way, last night on Vikindi i killed 8 and won the game i got 16 points...
also if some of your kill are bots you get very few points if any

faint shadow
#

ya kill is unrewarded in this ranking system
in currentsystem lying down in a bush n going afk seems to be the fastest way to rank in this system (which needs to be changed like they gonna do in pc version soon)

#

@ocean lava

ocean lava
#

@faint shadow and yes survival plays the biggest part , then kills then support and heal. then finally supplies also play a part

night cloak
#

You don't get lesser points in Sanhok.

#

The amount of rating points you earn is based on survival time, kills, damage, damage healed and revives.

ocean lava
#

@night cloak oh good to know... still technically , survival time for a win on sanhok is lesser than other maps = lesser points for survival !!!

night cloak
#

That is NOT true.

#

You get equal points on all 4 maps.

ocean lava
#

@night cloak how, if i survive 30 mins in erangel my points for surviving is more than surviving for 20 on sanhok

night cloak
#

Like I've said, depends on your stats.

bitter roost
#

Currently experiencing an issue where everytime after a game ends and I get back to the main screen, I get an error saying the server cannot be reached, then I need to exit the game and open it again to connect to the server.

Anybody else experiencing this issue and is there a solution? I'm connected to my WiFi network at home and the game runs just fine, until it ends...

night cloak
#

@faint shadow Tat feature was fixed in 0.9.5. Now if you go afk during a match and don't come back within 14 minutes, You will lose 2 points no matter how many minutes you survive.

ocean lava
#

@night cloak that's exactly what i said, i didn't say the points are different, i said the survival time (stats) plays a role ;)
that's why usaly most people on the same winning match with the same number of kills will get higher points on different maps, simply because they survived more time on that map.

faint shadow
#

@night cloak if you say we get same points can you explain the 7points difference that i faced ?

#

1min difference between 2matches

#

Other stats far superior

night cloak
#

@faint shadow It doesn't depend on maps. It depends on survival time, kill ratings and your elo.

faint shadow
#

2kills 283damage 23.5mins 101 health recovered rating 76 team rank #5 +22points (diamond V)
4kills 431damage 22.2mins 343 health recovered rating 85,2 team rank #1 +15points (diamond V)
explain the 7 point difference then ?
@night cloak

night cloak
#

@faint shadow Let me tell you, you'll get no additional points if you win. And can you tell me the exact total points you had before playing?

faint shadow
#

Sure let me just go check it

ocean lava
#

@night cloak do you mean that if 2 people are remaining in a solo match both with the same kills and health...etc, when one of them kill the other the winner get nothing extra , just the kill point?

faint shadow
#

3257 & 3279 points respectively @night cloak

night cloak
#

@ocean lava Yes, nothing extra. Although, they'll get around 1 point more because of the last second survival.

faint shadow
#

@ocean lava exactly my thoughts y no bonus for winning isn’t winning the ultimate “survival”

ocean lava
#

@night cloak that seems no fair, i'll have to send it in the in-game feedback

night cloak
#

@faint shadow The first one from Sanhok?

faint shadow
#

No first in erangal 2nd in sanhock

night cloak
#

@ocean lava It is fair. The game boasts you to survive, not win.

faint shadow
#

@night cloak but isn’t winning the match the “ultimate survival” ?

#

Ie not die =survive

night cloak
#

@faint shadow Well winning is ultimate survival, true. But the game was designed the way that campers don't need to kill people to get points. Every aspect of the game matters.

ocean lava
#

@night cloak lol yes i did survive , he did't i killed him , it can't possibly be fair that what separates us is one point ...that's my opinion though, Tencent can disagree with me ( i think most players wont though)

faint shadow
#

@night cloak sorry didn’t get what you were saying?

night cloak
#

@faint shadow And that explains everything, you got more points in Erangel because you had less total points. FYI, the more points you gain, the less points you'll get in every matches you play.

faint shadow
#

@night cloak but was it in the same rank n 7points difference for 22points diif in total rank ?

night cloak
#

@faint shadow Bringing the chicken dinner is an option, survival is the key.

faint shadow
#

So camping>killing for ranking

ocean lava
#

@night cloak as it's a matter of opinion, i have a question (different issue)
are the points lost in each rank different, and is there a number list or something to know that, i think getting killed early on crown 1 is different from the same even to crown 5

night cloak
#

@faint shadow Well, unfortunately yes, 22 points diff will get you less points in future matches.

faint shadow
#

that is 31% less

ocean lava
#

@faint shadow well m8, in-game feedback, if enough players expressed they don't like maybe they'll change it 😉

night cloak
#

That's true. If you camp the whole game and not kill anyone. You'll get identical points to the one won the match with 10 kills.

#

@ocean lava Yep there are a number of factors I'm not aware of. The developers didn't disclose how they calculate the results.

faint shadow
#

4kills 431damage 22.2mins 343 health recovered rating 85,2 team rank #1 +15points (diamond V)
4kills 273damage 18.4mins 131 health recovered rating 77.4 team rank #5 +17points (diamond IV)
what about this then @night cloak
total points 3279 and 3294 respectively

#

both in sanhock

night cloak
#

This seems weird, can I see screenshot of both results?

faint shadow
#

sure

night cloak
#

There are definitely some other factors too. I'll ask Kimera about it.

#

@faint shadow

faint shadow
#

K sure

#

So you will reply here or dm ?

night cloak
#

I'll mention you here once I get to know what's going on. @faint shadow

faint shadow
#

K thnx 😃

shrewd lion
#

Is there a safe way to use a keyboard and mouse on pubgm without a computer?

#

Ik they have the Tencent pubgm emulator but I can't get that

vast lion
#

@ocean lava you get points per minute, 30 is greater than 20, so surviving 30 minutes gives more points.

shrewd lion
#

A safe way to use keyboard and mouse on pubgm without a computer

#

Yup

#

alright thanks

vast lion
#

@elfin zodiac open your beta client and it will auto update.

errant tendon
#

@shrewd lion iOS or Android?

elfin zodiac
#

@vast lion I already did

ocean lava
#

@vast lion yeah,that's what I thought, survival time matters
I just found it strange that win doesn't give more points

shrewd lion
#

Android

errant tendon
#

@night cloak what's not legit? I was just gonna say that someone told me of "docking stations" for phones that will let you connect to a screen, mouse and keyboard, and I think without having to use an app or program. I always wondered if the game would detect it as an emulator or something else, or not at all.

shrewd lion
#

Ya I don't think that stuffs allowed tho ;(

#

Pubgm could have the same system like the emulator thing but without a computer

chilly sluice
#

Beta 0.10.5 but no new weapon

errant tendon
#

I guess there'd have to be some program or something to map out the keys, so that's what they'll probably detect. Again, not sure. Never even seen one IRL

#

@chilly sluice 0.10.5 you mean? Lol

chilly sluice
#

Sorry for that 😂

shrewd lion
#

Ya pubgm has an automated banning system for key mapping software users

vast lion
#

@faint shadow looting/supplies also play a factor in total points. If you finish the game with the gun you started with, you'll get less points than if you swap out guns throughout the match.
Revives
Health restored
Etc
All add points

shrewd lion
#

Banning*

errant tendon
#

Just updated today, and didn't see new guns in training. Only new things I saw were the ponytail and option to turn off preflight announcements

vast lion
#

@ocean lava I think placement does matter as well, but to a lesser extent.
In crown, if you didn't get top 10, your losing points.

errant tendon
#

@vast lion WTH? I've never heard of the gun swapping thing before... EVER. Where's your source on this? If true, that's very interesting

vast lion
#

@errant tendon how will you control the game if you're running it on a docked platform with external monitor, keyboard, and mouse?
You'll need to use software to setup the controls.
That software is an emulator, right?

#

@errant tendon it's what builds into your "supplies" rating.
I saw it explained in a YouTube video months ago, so I can't direct you exactly to where.

#

@errant tendon check the armory, the Mk47 is in there.

night cloak
#

In beta

errant tendon
#

Yeah, that was there before but they took it out. The actual gun was also available in training mode and in games along with the laser sight, but they took them out for the Vikendi update for some reason.

#

@vast lion

vast lion
#

Yeah, I know.
In the 10.5 beta, it's not in training but it is in the armory.

jovial cedar
#

I would love to hear where you got the gun swapping info from Nick.

#

That sounds outrageous, if true

vast lion
#

How is it outrageous?
Part of your score comes from looting/supplies.

dim crag
#

Nah ... gun swapping does not tie into ratings ...

haughty cypress
#

only survival and kills count lul

dim crag
#

Because it is made up, it is time alive, damage and kills

jovial cedar
#

Survival plays a big part because the core of the game is survival.

#

You are trying to get a chicken dinner which means the last person standing

#

People forget the core purpose

languid compass
#

My message is that my account has been banned for 3650 days. Without any hacking or violence the game my account is banned. I am sure that I didn't make any violent in the game or used any other applications. But then also why I don't understand my account is banned without any violent. I could give you every details regarding this but that's my request is to check my account to unbann. We s suffer this a lot after following every rules and regulations.

My last match was in FPP and last 2nd kill by VSS. if you need more details contact me pls but that's my king request to you to recover my account back.

Thank you.

Pls help

dim crag
#

You need to contact tencent via email ...

opaque mist
#

@languid compass they can do nothing from here you have to file a claim or contact costumer support if u believe you were falsely banned

wooden oasis
#

Anyone one knows about squadupindia tournment

languid compass
#

@opaque mistbro I did but no reply..

night cloak
#

@wooden oasis Please go to pubgmobile.in for information, we don't know much about it.

#

@languid compass It might take up to a week to get a reply, please be patient.

wooden oasis
#

Think that it might another trick fool people @night cloak

night cloak
#

@wooden oasis They don't fool people and it's not April yet.

languid compass
#

@night cloakok

wooden oasis
#

Any way they are making fool of us before April itself

night cloak
#

@wooden oasis Why'd they fool you? OPPO and both PUBGM are organising the event. It's just there's no much information added. There are chances it could get delayed or cancelled.

wooden oasis
#

Again making fool of us

night cloak
#

@wooden oasis 140K dollars aint a big deal for PUBG corporations. And dw, it's not wrong information.

wooden oasis
#

@night cloak 140k is not a big but a small bug to be fixed is a big deal for pubg right @night cloak

languid compass
#

@wooden oasis @night cloakplz stop fighting guys

night cloak
#

@wooden oasis There's no small bug when 30,000,000 people playing the game everyday. And do you need any help?

wooden oasis
#

@languid compass not isuuse
Pubg without fixing bugs they wanna held tournment

#

Where people can't play the game due to server

night cloak
#

The engineers that fix the game are different than those who create new events and tournaments. If you find issues in game, just report it in game.

wooden oasis
#

@night cloak reported it 100 of times no fix for it

night cloak
#

Reporting an issue won't get it fixed instantly.

#

Use your brain, come on.

#

@wooden oasis Server lag is unfortunate, but it’s tough to fix. Please be patient with the devs, and try to understand that they don’t want people to have a bad experience. They do their best, but this stuff doesn’t just happen super quickly.

elfin zodiac
#

Oh sh* *

earnest skiff
wooden oasis
#

@night cloak I have brain I complained about it from .8 version till now no fix for it

dim crag
#

And the exact issue that you complained 100 times about is???

wooden oasis
#

Lag

elfin zodiac
#

Bruh 😂

night cloak
#

@earnest skiff No, you'll get the vector skin and the other two items will be available to purchase.

dim crag
#

Lag is local to you or your isp

wooden oasis
#

Game lag with glitch

elfin zodiac
#

Lag isnt just the game itself

earnest skiff
#

O ok ty

dim crag
#

I play daily without lag, maybe lag in 1 out 100 battles

elfin zodiac
#

It also depends on the phone and the internet @wooden oasis

#

What phone do you play on ?

wooden oasis
#

My net is good and my phone too

#

Mi note 4

elfin zodiac
#

@dim crag pretty much me too, unless I'm downloading something or using a different server

earnest skiff
#

Everyone faces lag, you can't complain bout it tbh

elfin zodiac
#

^

wooden oasis
#

The get lag or glitches for 2 to 5 sec while I am running or shooting

dim crag
#

I hear that every day ... my phone / tablet / internet and wifi is ok, have the best internet ... and then we check the hardware, run speedtest, run pingplotter and the wheels fall off

elfin zodiac
#

That's your internet/phone not being able to handle the load

#

Nothing to do with the game

dawn jackal
#

@wooden oasisgo and play Chinese version

elfin zodiac
#

Lower your graphics and frame rate

wooden oasis
#

@dawn jackal it's too smooth than this

dawn jackal
#

@wooden oasisikr

wooden oasis
#

@dawn jackal but I am not because I have spend lots of money on this

dawn jackal
#

@wooden oasissame here

earnest skiff
#

Is it lag or fps drop? 🤔

#

Idk if both are because of one reason lol

dim crag
#

lower your graphic settings, then try

wooden oasis
#

That not net problem also because I use wi-fi @earnest skiff

elfin zodiac
#

@earnest skiff btw to answer your question you have to buy 180 uc and then you will get it

dim crag
#

Oh it could very well be an internet and a wifi problem

#

On top of your graphics

wooden oasis
#

@dim crag I play on lower graphics itself

earnest skiff
#

If you have strong WiFi and a good ping, it should run well. If not then that's your device

elfin zodiac
#

Once you buy 180 uc you can click them to collect them

quartz tide
#

Best graphic settings for potatoes phone is?

elfin zodiac
#

@quartz tide smooth and low

earnest skiff
#

O I need to buy it the. 🤣

quartz tide
#

Ok

wooden oasis
#

@earnest skiff my ping will be always under 60ms

dim crag
#

Whatever the setting on the left is called

earnest skiff
#

Then that's a problem with your phone

wooden oasis
#

Idk but my friends all have this isssues

elfin zodiac
#

If it can move the frame rate to medium

wooden oasis
#

From 0.8v

quartz tide
#

Pubgm is focusing only on new update not optimizing games😑

#

Pubgm broke game from 8.0

wooden oasis
#

@quartz tide not only on new update obut also on new dress to sell

quartz tide
#

My game start lagging from 8.0😖

#

@wooden oasis yeah

earnest skiff
#

Saying that is easy, but it's much harder to do

opaque mist
#

@wooden oasis me and my friends have never had this lag tf if it’s any thing it’s tender and that’s because we don’t have a high FPS and that’s the device

quartz tide
#

I think sanhok map is laggy

wooden oasis
#

@earnest skiff but how can they new dress in a snap

dim crag
#

Sometimes device or OS updates also interfere with how much your device can handle ...

opaque mist
#

Sanhok is probably the most smooth for me

earnest skiff
#

Wydm

dim crag
#

It is the smallest map ...

quartz tide
#

I will tell for pubgm Dev make a new settings super low graphic settings for potatoes phone😝

wooden oasis
#

@dim crag I don't have any social apps or any apps on my device expect pubg and some inbuild apps I hold on my device

earnest skiff
#

Play the lite version

opaque mist
#

^^^

earnest skiff
#

That's for potato phones lol

quartz tide
#

@earnest skiff really I will uninstall but never play lite version

earnest skiff
opaque mist
#

I mean I have a I phone 6 and I can still play the game and get a pretty high rank so idek

wooden oasis
#

@earnest skiff bro it they transfer my progress to lite I will play lite version itself

quartz tide
#

I am stuck on ace because of lags😡

earnest skiff
#

I play on iPad and it's great ❤️

quartz tide
#

Wow

opaque mist
#

What device are u using @quartz tide

wooden oasis
#

I have stuck on 90th level of royall pass because of lag

quartz tide
#

Lenovo k6 potatoe

opaque mist
#

Ye is its ur phone

earnest skiff
#

How much is it

quartz tide
#

3gb ram....

earnest skiff
#

3 GB ram and a potato phone?

quartz tide
#

435 sanpdragon

opaque mist
#

Ram dont mean everythiNG lmaO

quartz tide
#

Yes need good prossecer

earnest skiff
#

Ikr

quartz tide
#

Like 650+

wooden oasis
#

@quartz tide wow bro
Mine is 4 GB ram and 626 snapdragon

quartz tide
#

I have 435 rip

#

@wooden oasis still lag?

wooden oasis
#

@quartz tide ya

earnest skiff
#

Just buy an iPad 2018 instead of buying a new phone

#

It's cheap you know

quartz tide
#

Ho my mobile on fire😂

wooden oasis
#

@quartz tide and my bro has 636 process and 6 gb ram and his game lags more than me

opaque mist
#

You can have nice ram but have a lot of apps running taking up that ram

wooden oasis
#

@earnest skiff but I am not rich bro

quartz tide
#

@wooden oasis lol I am ok on 3gb😂

earnest skiff
#

Wydm

opaque mist
#

I pads are cheap

earnest skiff
#

^

quartz tide
#

@opaque mist it's high price in india😞

opaque mist
#

You can get like I pads pro 9.7 for 400$

wooden oasis
#

@opaque mist inbuild apps with Google apps and pubg is all what I have on my phone

earnest skiff
#

More cheap 300$ 🤣

dim crag
#

It is all about how the OS manages resources, ...

earnest skiff
#

Rip

#

How much is it

opaque mist
#

Depends on where you live

dim crag
#

I just got an iPad 6 2018 ... plays game fine

opaque mist
#

Canada is more expensive then us

earnest skiff
#

O

#

I'm happy to live here then 🤣

quartz tide
#

I pad price like lenovo k6+lenovo k6+lenovo k6...you can understand

wooden oasis
#

@quartz tide and add 2 more bro

dim crag
#

Except the lenovo potatoes right?

earnest skiff
#

Lmao

opaque mist
#

@earnest skiff it’s cuz it’s made there so they don’t have to ship it

quartz tide
#

1 ipad=6 lenovo k6😝

wooden oasis
#

Yup

quartz tide
#

Pubgm is fixing lag but no dates

earnest skiff
#

It's like $400 in the country where I lived before

#

The iPad 😪

wooden oasis
#

@quartz tide I think 2020 will be the dates to get fixed

night cloak
quartz tide
#

I completed survey of lags

dim crag
#

I bought a $100 usd android tablet once

night cloak
#

or goto #chat .

quartz tide
#

@wooden oasisrip

#

🙄

#

Any one there👀

wooden oasis
#

Ya

quartz tide
#

😝

earnest skiff
#

#chat you will get tons of lads

quartz tide
earnest skiff
#

Ok

thorny juniper
night cloak
#

What's the issue, @thorny juniper?

thorny juniper
#

Theres random lags, the ping is over 1800, the game is unplayable at this point and submitted and made multiple reports and lag surveys

#

Also what would be the cause of this as these lags didn't happen before the Christmas update, also edited to add that the training room is affected

wild moon
#

Does this work?

#

Because I keep getting this error

wooden oasis
#

@wild moon. I think it's better u don't try because the gave survey to answer and I amswered but I didn't got any coupon which they assured

haughty cypress
#

@wild moon what is that app anyways?

#

looks like a scam

#

actually, what m0fo would even trust that, looks sketchier than my high school stalker

solemn current
#

Pubg should add a trunk storage in car like a backpack what do u guys think🤔

quick comet
#

hello

willow dune
#

@quick comet need any assistance!

quick comet
#

Sorry wrong channel @willow dune 😅

vast elbow
#

Hi PUBGM support team. would like to report an flaw design in pubgm.
When de customize our button layout and we tap save, the message [new layout savevd] blocked the exit button. And we have to wait for 1-2 seconds until the msg disappear to exit customize layout section.

serene lantern
#

wAiT oNe oR tWo sEcønDsz

night cloak
#

It means system take some time to save the progress. I don't think it is that big issue, @vast elbow.🤔

river comet
#

bruh lmao k

#

so your talking to cc and other high roled people nicely and

#

your talking to guests like stop messaging here we dont know go customer service

#

hmm ok fair huh

#

this channel is supposed to be for pubgm support and u still telling people go customer service smh

#

@night cloak

quartz bolt
#

Cant even get into a game now.

empty harbor
#

anyone facing fpp matchmaking problems?

night cloak
#

Hmm @river comet? Do you need any help? You can check my previous messages . I am Fair with everyone .

#

Yeah do you mean it takes do much time to get matched in fpp . It is because less number of players available in fpp , @empty harbor.

quartz bolt
#

@night cloak any fix for me? Connection speed rn 50 mb/s. Every permission granted

night cloak
#

The obb file is missing in your game . Where did you downloaded the game from, @quartz bolt?

empty harbor
#

@night cloak i'm trying fpp duo in asia from last 4 days.. everytime it says estimated matchmaking time is 4-5minutes and after 7-8 minutes it says no mtach found..

night cloak
#

Yep it is because as I explained there are less players available in fpp mode, @empty harbor. More people need to play it so you will not need to wait for long.

#

Is there anyone else who got banned for 3650 days without any reason?

empty harbor
#

@night cloak what happened to cross server matchmaking?

night cloak
#

You can check pinned message og the channel for then info related to it, @empty harbor.

cyan laurel
#

when I set my pubg mobile avatar as twitter avatar, it shows it blurry and it looks really blurry but it works fine in case of facebook. Can you help me out?

#

please tag me when you reply

empty harbor
#

ok

quartz bolt
#

@night cloak the obb file is all ok.

#

In the bottom right it says downkoaded from play store

night cloak
#

Can't help with that. It is depend upon response of uploading image from that social media . Image quality can be different for each platform, @cyan laurel.

#

For now delete the game and download it from play store if you are getting any error from play store you can always download the game in apk format from the official website . The link of website is in #481193721560432670 , @quartz bolt.

quartz bolt
#

Okay. Not even helpful at all

cyan laurel
#

can i transfer my twitter account data to facebook

quartz bolt
#

Re-did it this morning. But I guess thanks.

night cloak
#

Where is the obb file located, @quartz bolt?

#

Nope , @cyan laurel. But you can keep same profile picture to the facebook account as it is in twitter.

cyan laurel
#

my pubgm account is connected to twitter. but i cannot keep my twitter avatar as the game avatar because it is very blurry. so is there any way i can use the facebook avatar as pubg avatar

night cloak
#

You can if your facebook account is also connected to pubg mobile.

vast elbow
#

@night cloak it is not the system take time to save the layout. it is the message [new layout saved] block the exit button

cyan laurel
#

we can connect both facebook and twitter to the same account?

night cloak
#

Hmm. So you mean that message doesn't go immediately it takes time to go, @vast elbow?

vast elbow
#

@cyan laurel appearently no

quartz bolt
#

It is game flaw. I hate that too. It just covers the exit button.

cyan laurel
#

😦

vast elbow
#

@night cloak message does not suppose to go immediately instead, it should be at the bottom or any other side that not blocking the exit button

quartz bolt
#

@vast elbow indeed.

vast elbow
#

it is flaw design on user interface

night cloak
#

Oh . But it is not that big issue. But thanks for suggestion.👌

vast elbow
#

@quartz bolt yeah its been few season and they not changing

quartz bolt
#

@night cloak in a match it sometimes is.

#

Waiting 3 seconds? Or waiting no time

vast elbow
#

yes. sometimes u misfire or u want to do some quick layout changes

quartz bolt
#

@vast elbow4 claw?

vast elbow
#

it has to be changed. Not to just ignore it by saying "not a big issue"

night cloak
#

Alright . Thank you for the suggestion.

vast elbow
#

I believe you do a good work in support team

#

@quartz bolt yeah

night cloak
#

Is your issue solved yet or nope, @quartz bolt?

ebon coral
#

RESTART

night cloak
#

Just make sure your obb file is located at android -->obb

thorny juniper
#

So my Facebook account got permanently disabled and would like to add another existing account from my other Facebook to pubg, but doesn't give me the option and has my old Facebook account integrated, so what can I do?

night cloak
#

Yep , @vast elbow. I'll make sure to send the suggestion to the team.😉

ebon coral
#

HELLO

storm flumeBOT
#

Please refer to FAQ 2.4 in #481198147478224896 for further information, @thorny juniper. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

Please read through faq.

vast elbow
#

@night cloak thank you!

thorny juniper
#

I'm not using emulator, just android

night cloak
#

It depends upon your device , @ebon coral. Which device you are using ? And what are the specifications?
Don't type in all CAPS because it will be deleted by dyno if it exceeds the limit , @ebon coral.

#

You're welcome , @vast elbow.👌

#

Do you have any issue , @thorny juniper?

thorny juniper
#

Well, it would be that my old Facebook account is integrated into the Pubgm account but since the old account got deleted, I cannot process my new Facebook account to the pubg mobile account, as in my old account is integrated into the system and acts as if it's active or something, i would like to put my new Facebook account but don't have the option to do so.

night cloak
thorny juniper
#

Thanks for the support, saw it in the faq just now

night cloak
#

👌

thorny juniper
#

One more question, will the pubg mobile account integrated to Facebook can be accessable even if the Facebook account is disabled?

#

Cause i wouldn't want to expect to lose my account that I've been with since season 1

night cloak
#

Nope you will not be able to access it since you have to login through that account in pubgm . You will need to contact facebook to recover your account , @thorny juniper.

slender dirge
#

@tender flare hey buddy, I want to organize a giveaway on the subreddit, mind adding me as friend on discord and we can talk more about it? Thanks!

rigid shard
#

I have been experiencing a lot of lag lately on my device, which I didn't in the past. Can you please help me out to solve the lag and frame drop issues.

vague onyx
#

@thorny juniper i would recommend you to also sync your account with Google play so u can always keep a backup

night cloak
#

Please fill in the survey in #community-news, then you're good to go after that, @rigid shard.

faint escarp
ivory sierra
amber sparrow
#

No aim button no fire button

#

👏👏👏

vital sluice
#

@amber sparrow restart the game or go to settings and try adjusting it a little and save.

storm flumeBOT
#

Hello, @ivory sierra!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

rigid shard
#

@night cloak thats for the NA ,EU,SA server only, I sought that first, only then did I post it here, my problem. But I play on the Asian server.

night cloak
#

Is there anyone I can talk to about my ban? In dm?

spare kiln
#

Yup pubgm customer care service sucks. They don't care

night cloak
#

Yup I contacted them through email only bot replies and through game ahh no reply yet

#

I tried contacting the krjp version of pubg coz I have my account on that version too and I got reply in 1 hour

gentle urchin
#

can all guys reach rp 100 without purchasing rank this season?

#

my rp is 97

#

and this is last week

bitter breach
#

@gentle urchin a dumb question

night cloak
#

Yeah u can

#

I think you'll get daily missions and all so

#

Because my rank was 87 last week but can't upgrade it because of my ban

thorny juniper
#

Same

bitter breach
#

I will just switch to ROS if this issue still persists atleast they have good servers

elfin zodiac
#

@spare kiln not really, it's just that they have more than 10000 reports per day, they have to go thru each of those and that takes time

spare kiln
#

@elfin zodiac been contacting them for a month now, only the same machine generated replies everytime I email them

elfin zodiac
#

@spare kiln emailing isnt suggested anymore, it's better to talk to them in game

spare kiln
#

@elfin zodiac you mean that file claim option?! Did that same result machine generated replies everytime

night cloak
#

If they know if they're getting alot of reports per day then they should add other ways of contacting them other than just in game

#

That means your ban is justified, @spare kiln.

elder wolf
#

Channel Named Pubg Killer

storm flumeBOT
#

Hello, @elder wolf!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

elder wolf
#

Ok

river comet
exotic hearth
#

When i want to enter game , game say me that server is busy ?
Why ?

#

I have this problem for 3 days

low torrent
#

Anybody know why the beta link isnt working

river comet
wicked dawn
#

@exotic hearth and I get kicked out of games coz server didnt respond, goes back ,opens youtube and all those 1080p60 videos running ez

bitter breach
#

Alot of times I just get kicked out of the game between a match for no reason .... And by the time I open the game again I am dead already ...
Device - Redmi 4
Do something I am tired of this bullshi*t

frosty glacier
#

This needs to stop in PUBGM you need to stop the lag the lag is too much I'm playing the smallest with 968ms wdym I commit suicide trying to toss a grenade yesterday I didn't play PUBGM cuz of the lag since the update came out for vikendi came out plz fix this is annoying Really annoying

bitter breach
#

Same here

misty mango
#

Game shows Server Timed Out during Matches, Internet Connection is Good

night cloak
#

Guys

#

I registered for PUBG India tournament

#

I made a squad and gave squad key to my friends

#

They requested but I didnt get notification what to do

vague onyx
jovial anchor
#

i accidentaly clicked off the daily reward

#

what do

vague onyx
#

@jovial anchor go to the event section and at the bottom there's a option for daily rewards and u can claim there

jovial anchor
#

ok

idle vortex
#

Why doesn't the game support GFX tool

foggy halo
#

Will gfx get me ban or not

idle vortex
#

No

cunning talon
#

@foggy halo yes it will because it's a 3rd party software, using 3rd party softwares is against the TOS of pubg mobile

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

vital sluice
#

@foggy halo @idle vortex ↑

foggy halo
#

@vital sluice u know settings from developer options to enhance the game ??

vital sluice
#

@night cloak there is a customer service in the website itself,do contact them for the tournament related stuffs

#

Anything that modifies the game files or give you advantage over other players are not recommended to be used @foggy halo

foggy halo
#

Getting better graphics is not a advantage @vital sluice

cunning talon
#

🤦

vital sluice
#

On a device that's meant to have a particular graphics,it will. If it does not you get a better device for better graphics.

foggy halo
#

Whats the last date to register for Indian championship ??

vital sluice
#

24th Jan.

storm flumeBOT
#

Please refer to FAQ 7.4 in #481198147478224896 for further information, @foggy halo. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

unique fern
#

Hello everyone I have questions about pubg lite can I ask

storm flumeBOT
#

Hello, @unique fern!

To obtain access to PUBG Mobile Lite related channels, please assign yourself the Lite role by reacting to :regional_indicator_l: in #504819353049628683.

unique fern
#

Oh

idle vortex
#

@vital sluice So the people with good mobile phones have a upper edge over the normal players. The game is poorly optimized that is the reason we use these kind of things which u people aren't understanding

cunning talon
#

😆

foggy halo
#

Agree!!!

vital sluice
#

It's a big game ,you can't expect such a PC game which is adapted to mobile to run very smooth and great on low end devices.

#

Better phone = Better graphics for the big game.

glad harbor
#

hello,
is update 0.10.5 out.?? @vital sluice mod

foggy halo
#

@vital sluice simply the answer is the game is not optimised for low end device ??

vital sluice
#

It's available for few @glad harbor
We will announce it if we get official news from the team.

idle vortex
#

SD 821 can very easily extend upto 50 fps and ur game limit it to 30 fps. It's a big game and most user from low-end devices. Your optimisation problem isn't our concern.

glad harbor
#

@vital sluice oh got it. I saw some getting in image share so asked.

idle vortex
#

It's been a issue for long but 0 steps taken for extending 60fps support

vital sluice
#

Please contact the customer service in-game with your problem/suggestion. We at discord can't help with that. @idle vortex

idle vortex
#

The team needs to either look into the issue or let us use GFX tool

celest torrent
#

Why does the Global beta version of PUBG show up as unsupported ?

vital sluice
#

@celest torrent which Device are you using?

glad harbor
#

it's been 1hr continuous loading icon

#

my wifi seems good. tho

celest torrent
#

@vital sluice The official emulator

storm flumeBOT
#

Hello, @celest torrent!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

vital sluice
#

@glad harbor 1h really?

vague onyx
#

That's slow, really slow i mean

glad harbor
#

ya

#

not exactly but 58min lol

#

still it's in loading icon dunno why i clear the cache too. so combining 1hr 🤔

night cloak
#

Are you on wifi or cellular data, @glad harbor?

glad harbor
#

wifi and checked the wifi too its good and ping is 15ms in speednet test today 🤔

night cloak
#

No i mean sometimes wifi don't work. So try with cellular data to complete loading.

vital sluice
#

Restart your game/device or try clearing cache in settings and launch again. Honestly why would anyone wait 58 mins without any downloading.

glad harbor
#

i open pubgm and it stuck there in loading then i go for work and when i come still loading at that logo. 😂

night cloak
#

Try what i said . I have no issues with cellular just use it to complete loading👌.

glad harbor
#

last time at 2pm i played the game with wifi and in middle match the electricity goes out. so i switch to mobile data (namaste ntc 4g) and played. then after that i close game and tried at 3 pm so this happen. after that 🤔

#

problem is i have no cellular data remain wasted all that time. feels bad m gonna check after some time thanks

night cloak
#

Is there even one actual dev on this server?

glad harbor
#

nope i think, 🤔 the more power is of admin then mod then staffs then we 😂

night cloak
#

Top conqueror players in Asia playing with hacker to push their rank. Why PUBG don't take any action? @everyone

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

night cloak
#

Why is this even official pubg server if not even a single dev is here?

#

Hello i got a good question i wanna ask

#

Yes sure?

#

U know u can gift ur friends crates and stuff from ship in pubgm

#

Can u gift them royal pass cos ive got a really good friend whi jas helped me so much in pubg and i wanna give hime the next royal pass

woven atlas
#

Nope you can't gift him royal pass. But you can send him UC. What's your country ? @night cloak

night cloak
#

Uk

#

How i send uc?

woven atlas
#

If your country not supported you cannot send UC unfortunately

night cloak
#

@woven atlas wtf was that that took me to arena of valor

woven atlas
#

@night cloakit takes to pubgmobile official top up UC website

night cloak
#

Well u guys should add the feature to gift royal pass cos at the end of the day u get the money u greedy nubs

glad harbor
#

@night cloak so what i found is the wifi access gets disable for some reason auto that's why the game stuck at the loading icon logo. fixed the issue. wifi to data changing disabled the access to wifi that what happen my bad.

hybrid gorge
#

What’s the deal with getting a message to download the Beta but it gives a Chinese message and closes when trying to open.

night cloak
#

Yep it works sometimes, @glad harbor.

#

Beta is isn't announced in the server yet . So i don't basically know what can be problem, @hybrid gorge.

hybrid gorge
#

I got a message in game to download it

night cloak
#

Hmm so it will be announced soon.

hybrid gorge
#

Lol, too bad it doesn’t work

#

And I can’t read the squiggles

#

Also, is it me or is it impossible to match on NA servers?

little gust
#

Do Emulators have a separate lobby ?

night cloak
#

Do you mean seperate server, @little gust?

#

It is possible if there are enough players available + cross server matchmaking is closed, @hybrid gorge.

safe saffron
#

It is possible Emulator and Mobile player matchmaking in same Server?

night cloak
#

Nope . They have different servers.

#

What happens if there is a squad with with emulators and mobile

#

I never tried that .

#

Cause my friend supposedly plays emulator

#

So I wanna know on what server Are we joining

#

Btw is this the official discord server and if so for which countries

#

@night cloak

#

I think your mobile teammate will be matched with emulator players, @night cloak. That's the maximum possibilities.

vital sluice
#

This is the official server and we have partnered servers in #regions .

formal locust
#

Is there some issue today ? All sorts of weird things going on... won’t load and then showing a different language and no friends showing and then press start and I’m still in the lobby

#

Now I can’t get in and my internet is working top speed

night cloak
#

It is because of connection error.

#

@formal locust Your Internet is getting blocked by the PUBG Mobile servers, you should consider changing to mobile data until it gets fixed.

formal locust
#

Oh ok. Cool with tether. Thanks for letting me know

night cloak
#

You're welcome.

toxic oxide
#

Help?

#

Permissions are already given

formal locust
#

@night cloak will it be sorted ?

night cloak
#

@formal locust Most likely, yes.

#

@toxic oxide Your Internet is getting blocked by the PUBG Mobile servers. You should switch between different internet sources. Like from WiFi to 4G or vice versa.

toxic oxide
#

@night cloak so I can't connect to the game with my home WiFi network? Seriously?

night cloak
#

@toxic oxide For now it's an unfortunate. It might get fixed soon.

toxic oxide
#

How would you feel if had told you the same

#

😁

haughty cypress
#

Btw, @night cloak isnt a game dev, if you wanna blame someone, blame the devs @toxic oxide

night cloak
#

I'd switch to mobile data, but it might be different for you because of less options. @toxic oxide

toxic oxide
#

Yeah I blame the Devs. Sorry hope.

#

@night cloak I never buy 4G data .

#

Or mobile data

night cloak
#

Don't blame on devs. These issues are unfortunate, and it’s tough to fix. Please be patient with the devs, and try to understand that they don’t want people to have a bad experience. They do their best, but this stuff doesn’t just happen super quickly. So you gotta understand. They might fix it in coming updates.

glad harbor
#

@toxic oxide there in android a system setting contains where sometimes app access to wifi or data gets disable try that.

toxic oxide
#

@night cloakits fixed.

#

It happened with me in past too and I kept tapping retry retry over again and it solved the problem. Same way it got solved again now.

night cloak
#

@toxic oxide Oh that's great!

toxic oxide
#

Thanks for your kind and quick response mate. Cya.

night cloak
#

You're welcome. Should you have any other questions, concerns or inquiries, do not hesitate to contact us back. Have a wonderful day!

toxic oxide
#

Failed to initialise map downloader

night cloak
#

What device are you on?

toxic oxide
#

Redmi note 5 pro

night cloak
#

Is your device rooted?

toxic oxide
#

No

night cloak
#

What's the error code?

toxic oxide
#

Let me see again

deft pendant
#

Must see

night cloak
#

Alright.

toxic oxide
#

..

night cloak
#

Does the app have storage access?

toxic oxide
#

Yes

night cloak
#

Clear your game's data and cache.

#

Then launch it again.

toxic oxide
#

Ok

amber sparrow
#

Adjusting settings didn't work i have to restart the game and i was dead by that time @vital sluice

#

These bugs are just unacceptable

#

:GWqlabsHyperRage:

toxic oxide
#

WiFi block problem again

night cloak
#

Try cellular.

copper parcel
#

R they willing to fix the lagg on next update?

toxic oxide
#

Data clear trick didn't work

#

Still map downloader problem

#

Will see to it later anyway

night cloak