questions

[lime juniper]

This is because you deleted the OBB file.

[night cloak]

omg

[noble ether]

Guys,I got this message same What to do

Plz help

[supple rivet]

#emulator-support @noble ether

I also got the same exact issue

It may be a glitch

[night cloak]

Contact customer service for issues related to bans, @noble ether.

[surreal burrow]

Hi. May I know why it is so laggy for most iPhones? Like it lags ALOT.

And i literally mean, iPhone 6s, iPhone 7, and 8

[night cloak]

Server instability, @surreal burrow.

[tough comet]

@surreal burrow I use iPhone 8+ it never lags

Only if you don’t use wifi

[soft lion]

How can I post

How can I post my clan discord in clan recruiting

[rapid rain]

@soft lion read #481198147478224896 7.4 i think

[night cloak]

@night cloak so the pubg mobile Lite game what it matters between it and normal PUBG ? wont it be laggy?

[desert barn]

Can i make a new account with the same phone?

[soft gale]

use guest login, or just link the social media accounts

[woven atlas]

@night cloak its for low ram devices it's not laggy

[night cloak]

And can i play on it with my friends who is using normal PUBG with the same account? @theag

@woven atlas

[soft gale]

@night cloak you literally can't play original PUBGM when you're on LITE, it's different.

[night cloak]

aha

[timber wedge]

.rep @timber wedge

[quick comet]

I request tencent to remove the option of spectating enemy after dying. Those mtherkcker Iraqi players always do teaming up in solo match and their dead noobmates keep spectating me and telling everything about me. It is almost impossible to kill teamer ups now. 😡😡😡

[night cloak]

Spot on roof you can fall through, already reported in game just posting publicly to make aware

[shell glen]

my social media avatar wont display, it worked before but the past 2 days its broken. i tried reconnecting it and a bunch of other things and it still doesnt work, has anyone else had this issue?

[willow dune]

@quick comet unless a whole team is dead they can't spectate other player.....even if one player is remaining other 3 will spectate him

[quick comet]

@willow dune dude i am talking about SOLO

[willow dune]

Rare chances!

[marsh ferry]

So I’ve been playing PUBG Mobile on the emulator for a few days and I was going to try and play on a mobile device with the same account since I have a few skins but it’s telling me to make a new character instead of playing with the one I already have, what can I do?

[night cloak]

Make sure you have signed in with same account you used to sign in in the emulator , @marsh ferry .

[marsh ferry]

lol, it told me to make s new character and I tried restarting and it worked, thank you

[night cloak]

No problem.

[lofty furnace]

Anything remaining to record gameplay with sound in android 7.1

[supple wasp]

@lofty furnace according to rule after release of marshmallow version unfortunately android doesn't permit to record internal audio during screen recording.
However there are certain phones like Samsung and a few more does allow to record with alternative method

[lofty furnace]

I'm on oneplus5

[supple wasp]

@lofty furnace not sure about that but you may try using apps like du-screenrecorder

[quaint linden]

gf.me/u/pvfigj

[versed ermine]

Please bring these back in Shop again! (Time Traveler Outfit and Red Streak Outfit) ASAP!!

[ocean lava]

@lofty furnace Mobizen screen recorder is the only one that records internal audio but you have to get the paid version and you got to have a headset with a mic on...
It records the audio that way as a work around , I tried it on Oneplus 3
The other option is to stream your game to PC with an app like vysor (the only one that works easily) and record audio also on PC by connecting through audio output.

[lofty furnace]

Nah

Not working still

[ocean lava]

@willow dune actually I noticed it even on season 1, in solo some players team up, back them the ability to spectate wasn't a factor, but it seems it's that way now

[lofty furnace]

I wanna like to transfer audio, I don't want to stream the video, because my pc specs are so low

[ocean lava]

@lofty furnace u mean Mobizen?

[lofty furnace]

?

Mobizen works for samsung + quality is very low 64kbps

[ocean lava]

@lofty furnace no, they now released a version for other phones

[lofty furnace]

Doesn't work

[ocean lava]

@lofty furnace Strange, I recorded some games with it ...o don't know of any other Android app to record internal audio

[lofty furnace]

Would be better if pubg devs itself create a recorder, cause they have freedom to output the audio, and before they dispatch audio they have access to track they can send track to a port and their recorder can access that port to record audio + video recorder be a fork of any...

[ocean lava]

@lofty furnace would be, but I doubt it will happen anytime soon...that have a lot of work already to start a new side project ...

[lofty furnace]

They can just create a fork of any old video recording app which is open source then add simple socket to capture that port which streams the audio

It's just work of 15min

@ocean lava what's complicated in here, if we try to reverse engineering the pubg game for that then there will be ban awareness cause the signature will not be found for building, they can just do it so everybody will be happy

[ocean lava]

@lofty furnace send it in the in game feed back maybe ...

[lofty furnace]

They just have to edit the sound dispatch event and add a port, and they can listen to that port with their own screen recorder and that's it

[night cloak]

Can I play emulator from a intel i5 with no graphics card and if so in what graphics will it be on

[willow dune]

@lofty furnace @ocean lava use #pubg-mobile for discussion

[night cloak]

@willow dune help

[carmine torrent]

Anyone knows why beta chat and beta news are closed ???

[south elm]

@half kayak

[elfin zodiac]

@carmine torrent because there isnt an active bėta right now

[carmine torrent]

I see @elfin zodiac

[willow dune]

@night cloak I have i3 I can play so u can also play on i5 with no gc

[night cloak]

@night cloak Set your graphics to smooth and frame rate to extreme. If you face chopping gameplay, try lowering the frame rate to ultra or high.

@willow dune @night cloak thx my friend wanted to know

[daring spindle]

I can’t wear my season 1 pants please help

[night cloak]

Click there

[daring spindle]

It says 0

[night cloak]

Report it as a bug @daring spindle

[median flicker]

@@open hound @@tropic ravine @@vital sluice What can I do now vangetti we were talking yesterday but u didn't awnser

[night cloak]

i typed this in emulator chat although this does belong in pubgm support

you know what's disappointing is the fact that most of the lobbies are auto-filled with bots
and its just not fun for most matches facing AI instead of, oh I don't know, actual players?

like, it isn't satisfying to play a match knowing about 85% of the enemies i face are just bots on a low difficulty

[storm flume]

Please refer to FAQ 2.9 in #481198147478224896 for further information, @median flicker. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@daring spindle Because you're using the outfit in portable closet 1.

[vital sluice]

@night cloak bots are in low ranks to help people get used to the game , the higher ranks have way lesser bots .

[night cloak]

@night cloak I think bots are really great, you get some free loot with it. Once you reach higher tier there will be much less bots. Fortunately, bots play an important part in the game. If it weren’t for bots, new players wouldn’t have as much fun, and wait times for matches would be much bigger.

i see, well i hope thats the case, i enjoy the game itself rather than the PC version of PUBG, movement feels a lot better although there is improvements to be made to the core mechanics of the game itself such as the animations for ADS'ing, i hope to see the devs improve more and more as time goes on

and i do agree with bots having a purpose in lower ranked matches, i'm gold 2 and i just don't have the motivation to play a 30 minute match running around trying to find bots in order to rank up

just feels inconsistent to me however that's more a personal issue than anything else, can't put the blame on anything else

inconsistent in the sense that once i do get into matches with real players i end up feeling as if i get 1 shot even with level 2 armor/helmet, but i suppose thats to be expected with the limitations given to players on a platform that has ways to go with netcoding and whatever else that needs improvement on

[median flicker]

I really need help I get banned without any reason

[vague onyx]

@median flicker did u ever use any third party app like GFX tool to change game files or anything?

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[median flicker]

No I don't even know one of those

@storm flume no I've played a normal round

[vague onyx]

@median flicker please contact customer service from in-game setting for help

[median flicker]

OK but they don't awnser

[zenith light]

@median flicker
Same with me. I am also banned for 10 years without doing anything against the rule and i am trying since one month to contact them not no help

[worn pier]

Does anyone on this server actually work for this game ??? Cause online support do not respond someone stole my account two weeks ago and no one is doing nothing @ruby nebula

[solemn beacon]

@lime juniper how do I report an in game player? A hacker I mean, any specific channel do so or do I report him here? I have a screenshot which defines that he was hacking.

[storm flume]

Hello, @solemn beacon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[solemn beacon]

Okay

[solemn beacon]

This is a glitch

[worn pier]

Does anyone on this server actually work for this game ??? Cause online support do not respond someone stole my account two weeks ago and no one is doing nothing @ruby nebula @lime juniper

[lime juniper]

There are no developers or customer service agents here.

[storm flume]

Hello, @silver prism!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[worn pier]

I have over $800 spent on this game and he stole it and is using it and I can do nothing the game does nothing this is disgusting amount of money they make disgusting terrible customer service I have pics reciepts everything to prove this and game does nothing I’m involving the police now this is ridiculous

[rough horizon]

@worn pier did you email th developers?? Regarding this matter

[open light]

Wtf is this bug lmao

[night cloak]

You can report it in game, @open light.

[worn pier]

Mate I’ve sent over 150 emails to fb any game email I can find and ingame support not one reply 150+ disgusting @rough horizon

Make millions happily take our money but when there is a problem no help to be found

[forest summit]

The customer really sucks

[rough horizon]

@worn pier then they will definitely look into your matter during the working time, please have patience

[forest summit]

Server lags a lot after mini update

[open light]

@forest summit lol dont say thjs here. Your device gonna be blamed here

[worn pier]

Patience it’s been two weeks he stole money from my bank disabled my fb I’ve lost last 12 years of my kids pics and my game account I’m gonna sue there pants off @rough horizon

[forest summit]

@open light iPhone x LMAO

[weary cosmos]

when 0.10.5 beta open

[worn pier]

There will be no game once I’m finished I’ll get it banned everywhere there criminals

[open light]

Well if op6 can be blamed for game choppiness then i believe they can say the same for iPhone lol

[lime juniper]

Hello, @ashen citrus!

We sincerely apologize for any inconvenience caused by the matchmaking delays.

Please provide your numeric user identification.

[forest summit]

Why you guys stopped cross server matchmaking?

@lime juniper

[ember blade]

How do i get my quick scope to work?

It's not showing up

[lime juniper]

The cross-matchmaking system was closed on Saturday, because they think lag issues are more important to address at the moment. There is no estimate time as to when the system will be available again, but most likely after the lag issues have been corrected. They have received too much feedback on these issues, and the cross-matchmaking system currently increases the possibility of lag.

[storm flume]

Please read this channel's pinned messages for further information, @ember blade:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[vast elbow]

Hi support team. Do you guys have any ideal that will pubgm fix the ratio for iPad 2018 (2nd gen)? it has 2 black bars at both sides

[night cloak]

Did you tried setting screen resolution to zoomed from display settings , @vast elbow?

[vast elbow]

@night cloak let me try now

[night cloak]

Sure. Let me know if it works.

[vast elbow]

@night cloak you mean in pubg setting or on my device?

[night cloak]

Server suddenly disconnects, it's happening from yesterday. After we die, it's says match has ended. And when I go to loby its says, no response from server. Friend become 0/0

In your device , @vast elbow.

[elfin zodiac]

@night cloak you have to restart the game when that happens, the cause is not having alot of data to run off of

I had that problem when I was downloading a file, had to restart the game to fix it

[night cloak]

@vast elbow I love your vids, but I got banned from your discord server :(

[vast elbow]

@night cloak Thanks mate, you could join back if you want to 👌

[rocky echo]

Please change the bp crates items FOR GOD SAKE

Even the redeeming crates too

[vast elbow]

@night cloak thanks, it looks better now. But will pubgm team fix this issue so we dont have to zoom in every time we play?

[amber sparrow]

I need help my akm is not shooting whenever i press fire button

It was also happening yesterday but i ignored it thinking of any small bug

Other guns are working fine

It's just ak

@night cloak

[night cloak]

Yes . The issue is already reported to devs it might get fixed in next update , @vast elbow.

Can you provide a video of the issue, @amber sparrow?

[amber sparrow]

I wasn't recording at that time

[night cloak]

So is it working now?

[amber sparrow]

But if it happens again i can

[night cloak]

Sure .

[amber sparrow]

I didn't tried

Again

Lemme check in training, war mode

[hazy python]

@night cloak dude i have a problem with my mic

[night cloak]

What is it?

[hazy python]

It wont turn on unless i wait 2 min in the lobby

I think my wifi is the problem .. when my friend connect to it he got the same problem

Is there custom proxy i can try

It might help

[night cloak]

Hmm.

No.

[hazy python]

@night cloakwhat should i do

It is really annoying

[night cloak]

Are you using speaker or earphones?

[hazy python]

Earphones

[night cloak]

Try using speaker.

[hazy python]

I did

[night cloak]

Same issue?

[hazy python]

I got this problem long time ago almost 70 day

Yea

[night cloak]

Device?

[hazy python]

Galaxy s9 plus

[night cloak]

Does your earphone support your device?

[hazy python]

Yea .. it was working perfectly before ..

It happend suddenly

[night cloak]

Hm.

[hazy python]

I made my friend connect to my wifi and happen the same problem

I contacted the support and they didnt help me

They reply but didnt help

I got this problem before in another game long time ago .. they gave me custome proxy .. i tried it and it worked

[autumn nimbus]

I hid in a building, then I had to lock my phone for few minutes...when I returned back, the building and other texture went invisible

[odd tendon]

It's a bug, also happens sometimes when restarting the game in middle of a match. @autumn nimbus

[plain bone]

@autumn nimbus same thing happened with me

[near token]

If i use crossair hero app,do i ger banned?

[tidal warren]

Any use of 3rd party apps which interfere with the game files in any way is against their terms of service. Definitely not recommended, possibility of your account getting suspend from 3 months to 10 years. @near token

[lofty furnace]

I'm not getting matched for 10mins? Wtf?

[high kettle]

How can I find out the reason for the ban, or who can help unblock the account?

[tidal warren]

Read FAQ 2.9 #481198147478224896. @high kettle

Are you ace or conqueror? @lofty furnace

That’s a pretty standard waiting time for higher ranks, not much can be done about it.

[high kettle]

@tidal warren Since I am from Russia, it will be a little difficult for me to read

[lofty furnace]

I'm diamond @tidal warren

[tidal warren]

Tap on “File Claim” and then wait for the customer service to reply to you. @high kettle

Again, sometimes there are simply not enough players playing the game, and the way the system works is that it doesn’t want to only supply bots for you to play against. That would make it too easy. @lofty furnace

[high kettle]

@tidal warrenWhat kind of file request? I did not quite understand

[lofty furnace]

I pretend nobody playing fpp solos, but don't know why?

[tidal warren]

Because TPP came before FPP hence its more popular. @lofty furnace

Also, solos were never popular.

[lofty furnace]

@tidal warrencan the auto-matching be removed? I mean like it doesn't makes sense for battle royale games, and it reduces traffic from solo and duo modes... Only tpp squads are being played most.

[tidal warren]

There is a dialogue box once you’re trying to get back into your account, tap on the button which says “File Claim”. @high kettle

[lofty furnace]

Popular!=the point
pubg is a battle royale inspired game, meaning solo fpp must be the main mode

in bluehole game (pc pubg) most traffic is in solo fpps

[faint ivy]

Even shroud

Lol

[lofty furnace]

Yeah

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[tidal warren]

No. That is not a logical thing to do. Auto matchmaking is great for those who don’t want to play solos like some loners, but don’t have the teammates needed online, so they need the system to add some players to their squad.

Removing it would take the fun out of the game, since most popular is indeed squads not solos.

[faint ivy]

When will season end?

Season 7

They just said 1/2018

But idk the exact date

[night cloak]

17

[lofty furnace]

But others player as a teammate makes it even complicated, in battlegrounds last standing person is winner but in squads taking randoms in squads break the point of battle-royale and in the sense it doesn't sound great

:GWsetmyxPeepoCry:

Sorry for grammatical errors

xd

[fallow shuttle]

Brother had taken the elite Royal pass of 800 rupees but my 100 rp could not be done in the season that is going to end. Help Mesob

Pubg Username - HUNTER×SAMEER

[tidal warren]

Season 4 ends on the 17th January. @faint ivy

[night cloak]

@fallow shuttle its not their problem if you dont finish 100 rp

[lofty furnace]

@fallow shuttle you can complete it by using uc on that

😛

[fallow shuttle]

@lofty furnace I don't have uc

I don't have money

[lofty furnace]

It's your problem

[fallow shuttle]

Help me

[night cloak]

@fallow shuttle help yourself

That's your problem to solve yourself.

We can't help you with that.

[lofty furnace]

😛

[fallow shuttle]

😭

My mom dad don't give me money to spend

On pubg

[night cloak]

@fallow shuttle not our problem

Go away

[fallow shuttle]

😭 😭

[lofty furnace]

[near token]

Crossair hero is an over the lay app

It puts an custoo

Custom

Crossair on the screen

[faint ivy]

@fallow shuttle

[near token]

It does not affect any game files

Do i still get banned if i use it

[faint ivy]

Whats the benefir of custom crosshair tho

[near token]

No scope awm m24 kar98 shotguns

[faint ivy]

no problem with my normal crosshair tho :/

Using crosshair hero just ruining my aim

[near token]

I just want to make sure if i get banned

[faint ivy]

Try it on a smurf acc

Or small acc

[lofty furnace]

@tidal warren are you here, can you request devs to create a pubg first party screen recorder(by tencent itself) which can then record the gameplay along with the sound (as of android disallowed audio recordings) because game would have track before dispatch and first party application may capture the sound tracks through streams/socketPorts before dispatch(output) of sound to the android system.

[timber wedge]

.rep @timber wedge

[night cloak]

@timber wedge?

It can't be done because recording internal audio is not allowed by android itself .And it also depends upon the device you are using as some of them supports to record internal audio, @lofty furnace.

[agile sonnet]

if i save my control hud it says that it saved to the cloud

What cloud are they talking about here?

[night cloak]

Yes, @near token.

[timber wedge]

.rep @timber wedge

[night cloak]

May i know what you are trying to do, @timber wedge?

[lofty furnace]

@night cloak ah, like when the game output the sound they can cache the sound and send the sound to their (first party) recorder

:GWeniSadNeko:

[night cloak]

It can be done with normal screen recorder too but it will show prompt that internal audio recording is not allowed by Google NOW, @lofty furnace.

So basically pubgm will also need that permission.

[agile sonnet]

if i save my control hud it says that it saved to the cloud

What cloud are they talking about here?

[night cloak]

I guess all the information is stored in the servers of pubg mobile maybe it called as cloud storage , @agile sonnet.

[indigo summit]

Note 8 enynos not support hdr

[agile sonnet]

So like it should be saved if i open my account on another device

[indigo summit]

@agile sonnet what ?

[agile sonnet]

I mean if i open my account on another device will my old hud transfer to the new device? (Since supposedly it's saved on the cloud)

[soft gale]

i think so

[sterile thorn]

Yes @agile sonnet

[agile sonnet]

Cool thanks

[spare pike]

why i couldnt find match on KRJP server anymore? Squad mode TPP

i waited so long and cant found a single match

and no more cross server option to choose

im so close to conqueror on KRJP server, rank 1000ish right now 😂

it happened about 3 or 4 days ago since the small update

platform: emulator TGB

[storm flume]

Please read this channel's pinned messages for further information, @spare pike:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[night cloak]

Cross server matchmaking is not available.

[amber stream]

This game sucks stupid noobs camp in house im not gonna even talk about hitboxes

[pale falcon]

it just has the default

[soft gale]

maybe logout and login the game

[pale falcon]

already tried logging out

don’t reply if you don’t know the issue, thanks

[night cloak]

Best sensitivity settings for Note 9 ?

[soft gale]

just use medium but lower them a bit

[night cloak]

Okay thanks alot 👍👍

[slim cairn]

Hi 👋

I have a question

[night cloak]

Hello , @slim cairn how can i help you?

[slim cairn]

I just wanted to know
Do you rank up faster if you play TPP instead of FPP?

[pale falcon]

ranking system is just the same

[slim cairn]

Oh

OK , thanks 👌

[pale falcon]

why is my picture not working?

[placid dirge]

The game is lagging, it was not like this before. My ping is literally stuck at 900ms

[pale falcon]

just shows up like that

i’ve tried everything

[night cloak]

Please fill up the form in #community-news so it will help devs to fix it, @placid dirge .

[placid dirge]

@night cloak no Asian yet

[pale falcon]

well this support channel is useless

[night cloak]

So devs already know the issue about Asia ping, @placid dirge.

[placid dirge]

@night cloak ok

[night cloak]

It take some if you just updated it , @pale falcon.

[pale falcon]

it has been at least a few days

should’ve changed by now

i’ve tried resetting and everything

just shows up as the default

tried repairing

doesn’t work

[night cloak]

Using third party crosshair app is legal or not ??

We don't recommend it, @night cloak.

Hmm don't know then, @pale falcon.

[pale falcon]

that’s annoying

i ask for support

and there’s nothing i can do to fix it

[night cloak]

@night cloak agh but why 🙄 any reason? I don't think it comes in hacking or something?? I didn't denied your reply but still wanna kniw why?🙄

[little gust]

I changed my name by mistake could I get my id card back

[night cloak]

If it modifies game files then you might get banned , @night cloak.

Nope, @little gust.

[little gust]

;_;

If I use my old ign then ?

[night cloak]

@night cloak but it just an overlay app so 🙄🙄

So it basically hides crosshairs provided by game, @night cloak ?

@night cloak no

So, @night cloak?

It's still a third party app regardless.

Yep

@night cloak @night cloak see like this it just come over the original one!

That's why I said you can use it . But it is not recommended.

Agh okay leave then I will not gonna use it, if it is not recommended 😕😕

[weary cosmos]

when update TPP<->FPP switch button. many users want that

[night cloak]

There's no such plans as of now, @weary cosmos.

[weary cosmos]

@night cloak chinese version's savegames folder copy and paste in pubgmobile. and i can use that button. why tencent hide this button???

[carmine jacinth]

How about this guys?

[soft gale]

@carmine jacinth that's a good idea tho, prime matchmaking but hackers only

[night cloak]

You can report them in game, @carmine jacinth.

[carmine jacinth]

Yeah! @night cloak

Do Check the video!

Asia's top 10 , Yamraj..

[night cloak]

Modifying the game files is the worst thing you can ever do, lol. @weary cosmos

[carmine jacinth]

Seen lots of vids of him, wall hacking, recoil control and stuff!

How do you ban people btw?

Like I mean the procedure.

[weary cosmos]

@night cloak oh yeah

[carmine jacinth]

Once a guy has been reported.

[soft gale]

we all need TPP to FPP button for Arcade FPP gameplay, and FPP training mode

[carmine jacinth]

Yeahhh! @soft gale

[candid finch]

hey anyone know any YouTubers with discords with self promoting channels?

[night cloak]

@candid finch Powerbang

Gaming

[candid finch]

thanks know anymore?

🤔 👌

[tardy grove]

Am i only one who get disconnected while in lobby?

[night cloak]

Nope.

[tardy grove]

👀 why it happens

[night cloak]

Because of server issue or your network issue.

[harsh reef]

dont have permission to write

[night cloak]

Send your clan recruitment information to any active moderator , @harsh reef.

[noble robin]

In the format mentioned in pinned messages in #clans

[storm flume]

Please read this channel's pinned messages for further information, undefined:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[night cloak]

Like this.

Hello, I need help with “Weapon Master Tile” ive done it in 19th of Dec and i still did not receive the title yet, i tired to contact the support in game but still no resolution yet, any idea what to do?

You have to knock and kill with same weapon. I.e if you knock with frag granade you have to kill with frag granade , @night cloak.

Most of the youtubers done the other way, knock with AR and kill with different weapon, and they got it already @night cloak

It used to work before 0.8.0 update , @night cloak. Now it will not work.

Aha, so i have to knockout and kill with the same weapon?

[atomic coral]

@night cloakyea, or just play solo

[night cloak]

Yep, @night cloak.

[umbral drift]

Ban 10 year for no reason (sorry for my english)

[night cloak]

Contact customer service for that, @umbral drift.

@atomic coral @night cloak thank you guys, but a friend of mine just told me he done it yesterday, knock out and kill with different weapons and he got it, even in the RP mission, I used two different weapons and i still got it counted

[umbral drift]

@night cloak in game?

[night cloak]

Yes.

[umbral drift]

I contact with customer service 4 days later, but no results

[night cloak]

No it can't be done like that. It didn't worked for anyone, @night cloak.

Then your ban is justified.

[umbral drift]

maybe in Russia very bad service

@night cloak no

@night cloak ban for top 1? No cheat, no emulator

[night cloak]

Bans issued are fair, so

[green meteor]

when you to pro and other got jealous so they report on you ,welcome to the ban

[night cloak]

That's not how it works, lol.

[pale falcon]

crying

[umbral drift]

Maybe ban for error?

Customer service write give my e-mail for communication with me

But don't communicate

[bronze lodge]

Guys pubg is lagging af

Even if i have a stable internet connection

[green meteor]

maybe you playing on namet server

[torn fractal]

My facebook account is blocked. How I can enter to my pubgm account?

[bronze lodge]

@torn fractal did u do anything wrong

[torn fractal]

Nothing

I opened fb account simply for pubgm

[worn pier]

So really this isn’t official PUBG anything or PUBG support cause no one here can do anything either don’t advertise urself as something ur not this page is official nothing ..... contact In game support is answer to everything and I’ve done that multiple times over a week ago still no response PUBG is a complete joke so is Tencent make millions take our money and when there is an issue do nothing same generic responses absolute joke

[umbral drift]

@worn pier yeeeah

@worn pier Customer service don't work

[torn fractal]

True

[worn pier]

All pretenders run this page that’s it can’t do anything game can’t do anything but they took my $1000 happily nothing there is no conatact for support customer service pffffff what service I’m gonna sue the pants off them I’m telling ya

[umbral drift]

They give ban 10 year for no reason

[night cloak]

Please contact in game customer service , @worn pier .

[storm flume]

Please refer to FAQ 2.9 in #481198147478224896 for further information, @umbral drift. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[worn pier]

Someone stole my account and is now playing it all my stuff gone even stole my fb account and disabled it 12 years of photos everything of my kids gone not to mention the $1000 spent on the account

How about suck my left nut @night cloak there answer to everything no one responds and this page that claims to be official PUBG and PUBG support same answer everytime

[night cloak]

We don't have any direct contact with developers . You can only do it through in game customer service, @worn pier .

[umbral drift]

👌

[indigo summit]

Pubg not working in extreme FPS in Pubg and hdr mode

[worn pier]

What customer service ?????

[boreal ore]

Idk what to do

[night cloak]

If you done with your toxic behavior you may leave , @worn pier.

[worn pier]

They don’t respond over two weeks not one reply

Leave happily ur not PUBG anything pretenders

Can’t answer anything

[night cloak]

It takes time man. They receive 100 and thousands or maybe millions of messages through customer service , @worn pier. They need some time to reply each and everyone.

[boreal ore]

...

[worn pier]

Customer support two weeks no reply to account hacked and bank account everything that is not an excuse there a joke

[night cloak]

System is busy . Try after some time maybe it will need some time, @boreal ore.

[tired goblet]

Why the game lags so much like 5-10fps during 4 vs 4 battle??

[night cloak]

What is your device and server you playing, @tired goblet?

[tired goblet]

Moto G5 Plus

Asia Server

[worn pier]

Two weeks do u realise what I’ve lost and all my kids pics in hands of some Indonesian my god two weeks contacted support10+ times emailed them over 100+ times not one reply the money they make what a joke customer support lmao can’t support nothing I’ve already gone to the police and cyber crimes i will shut this whole game Down the criminals

[night cloak]

Asia servers have some issues with ping lately . Because of large number of players in the server so it causes overload in the server and lag . The issues will be fixed soon . Probably when new middle eastern servers will come out and it will decrease the traffic, @tired goblet.

What's the problem though, @worn pier?

[worn pier]

Some one stole my account is using it shut down my Facebook I have no way to access u claim to be support yet do u read anything same answer everytime and that doesn’t work

[tired goblet]

@night cloak The Game only lags when there are 2 squads(all 8 players) are nearby during CQC fight! Otherwise the game just runs fine

[worn pier]

Over two weeks ago and no one replies they deleted my kids pics everything and now everyday are logging and playing yet they won’t do anything

[night cloak]

🤦, @worn pier. You need to contact facebook support to get your facebook account back.

[worn pier]

I can prove have iTunes reciepts the lot

They don’t respond either they have no support either ffs this is a joke u guys arnt PUBG anything pretenders

[night cloak]

Are you serious? It's issue related to the facebook if they are not responding then what else we can do! Please try to understand! This is not how it works.

[umbral drift]

Why support is needed? They don't helping

[night cloak]

That is also possible due to high traffic, @tired goblet.

[worn pier]

No support fb don’t respond PUBG don’t respond and I’m supposed to just deal with it over $1000 spent on the account ur jokes

How is it related to fb when I now have no fb and he uses my PUBG account that’s a PUBG issue and surely the money they make they can fix it

[night cloak]

You just said your facebook account is hacked, @worn pier?

You can't login because someone else is using your facebook account to login in pubg right?

[worn pier]

He disabled it gained access to PUBG and is using PUBG is that not a PUBG issue only way to undisable fb is send pic of id done that 50 times no response . The fb account doesn’t exist anymore he wiped everything he plays PUBG everyday in the account leader of my clan and PUBG can’t do anything ?????? Cause they are crooks absolute joke of a company

[worn pier]

Police are involved and have also said its there responsibility to get my account back it’s being used it’s shouldn’t be that hard but no one responds

[soft gale]

facebook support.

[night cloak]

He probably hacked your account then logged in to the pubg then he removed it from facebook . So if you contact facebook they can get your account back and you can login again, @worn pier.

[worn pier]

I won’t stop I will burn the game to the ground

Fb don’t respond I’ve done all I can on there they can’t reactive a disbaled account yet I can prove the PUBG account is mine and still nothing I will end this game they are crooks

[vernal geyser]

😂

[night cloak]

🤦

I'll give you one link . You can try that instructions, will you?

[worn pier]

Slap urself in face ur all liars too PUBG support I believe this chat is called ?????

What support u send us to a support chat that don’t respond

[young arch]

@worn pier Hi i can help

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[worn pier]

I bet u can’t

[tidal warren]

Move please.

This channel isn’t meant for ranting.

[worn pier]

No it’s for support and u give none

PUBG official nothing

[young arch]

@worn pier i will support you come in #chat

[tidal warren]

We’ve helped you as much as we can. It’s up to the official customer support to respond. We don’t have the access to any of your accounts. @worn pier

[night cloak]

Check your dm , @worn pier. And if facebook is not responding it is not our fault .

[tidal warren]

Now, please move. Any other messages sent here by you will be considered as a disturbance. @worn pier

#chat

[night cloak]

My files from obb folder got deleted but my game still works any one got this (BTW IK TALKING ABOUT PHONE NOT EMULATOR)

[tidal warren]

In that case I’d recommend to uninstall the and just reinstall it. @night cloak

Or as long as the game is running fine, even without those files, it’s ok to use it.

[night cloak]

No man but my game is still fine @tidal warren

[tidal warren]

Also, how did you deleted those files?

OBB filas don’t just disappear.

[night cloak]

Idk about just check the phone space use it's saying 1.34 mb in obb folder

[radiant pilot]

Have you tried other file manager maybe?

[tidal warren]

As long as it’s running fine, I wouldn’t worry too much about it. @night cloak

[boreal ore]

Why

Ive contacted Google play they said to contact the devs

[grand hare]

Man my feedback which I sent on 22nd Dec finally got a thank u reply 🤣🤣🤣

[night cloak]

@worn pier^ this is how much time it will take. There is nothing in our hands!

[hoary plaza]

@tidal warren If I use vpn will it be a problem?

[vague onyx]

@boreal ore try to reinstall the game and make a new google account to make the purchase

@hoary plaza vpn to play pubg? No I don't think it will cause u any problem

[soft gale]

i think it may result a ban

[vague onyx]

Using VPN will not cause a ban cause it doesn't have to do anything with the game

It just builds a virtual network

[vital sluice]

We just do not recommend to use it.
Not necessary

[vague onyx]

@grand hare admins have already sent a feedback upon functioning of customer service... please cooperate

[limber gulch]

Is the fastest way of getting BP just playing games? or do some things earn more? need 50k asap

[woven atlas]

Use double XP card

[vague onyx]

@limber gulch play arcade and use double bp cards

[woven atlas]

It's the same @vague onyx

There's even a limit per day right

[vague onyx]

@woven atlas yup there is a limit

I think 3600

[hoary plaza]

@vital sluice i get 200+ms during game.
Vpn reduces that

🤔

[limber gulch]

so i can earn 3600 a day? @vague onyx

[vast lion]

@limber gulch what do you need 50k bp for?

[limber gulch]

@vast lion start a clan

[vague onyx]

@limber gulch i am not sure about the limit, wait give me a min i will let u knoe

[vast lion]

@limber gulch copy that. Ok. Best luck!

[vital sluice]

Just change your internet service provider @hoary plaza. Sometimes due to vpn your game location can be changed and you can get blocked in a different version of the game like Vietnam and can't return to normal one.

[limber gulch]

@vast lion @vague onyx thanks guys

[vague onyx]

@limber gulch you can earn 5k bp per day

[limber gulch]

thanks, i aprechiate it

@vague onyx

[vague onyx]

Np

[glass forge]

Does Anyone Know How To Fix This?

It's Loading Up For A Friend, But Not For Me

[spring void]

@glass forge loading patches?

[glass forge]

It's Up To Date.

[soft gale]

rendering issues

[spring void]

It depends on connection and device

[glass forge]

So What's The Basic Solution Here?

[night cloak]

It's bug, @glass forge. Please report it in game.

[glass forge]

Alright. Thanks.

[forest summit]

Shall I use VPN for pubgm?

[night cloak]

It is not recommended, @forest summit.

[vague onyx]

@forest summit it might not ban u but can cause other game related problems

[boreal ore]

@vague onyx why would i make a new acc just to make a in app purchase lmaoo

[vague onyx]

@boreal ore coz i saw u having problem with the purchase,i mean u are making the purchase and it is connected to your G-account right

[boreal ore]

Im making a purchase on a acc i want the purchase to be on and yeah why

@vague onyx

[vague onyx]

@boreal ore oky so what does it actually say when u try to make the purchase?

[boreal ore]

That

Nun else

[vague onyx]

I actually have never seen a error like that before

[boreal ore]

Omg great

15$ wasted

[vague onyx]

I had an error during purchase then i made a new account to do it

[chrome geyser]

That's god telling you not to waste yo cash

[vague onyx]

I had connection error

[boreal ore]

Welp screw me

Well thx for the help ig

[soft gale]

save the cash

[vague onyx]

@boreal ore have u already redeemed gift card on the account?? Dam

[boreal ore]

@vague onyx mhm

I was all excited to bruh

This game got time to make a quiz abt where to drop but cant fix they errors smh

[vague onyx]

@boreal ore try signing you pubg account in a different device and also your google account...might work

[boreal ore]

Yeah ill try on my sis phone later but its the same device

[forest summit]

@night cloak Why the cross server matchmaking remvoed?

[storm flume]

Please read this channel's pinned messages for further information, @forest summit:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[night cloak]

Check pin

[fallow anchor]

Is this a feedback channel?

[boreal quiver]

Nope a support channel that related to pubgm issues oof

[night cloak]

No . But what is your feedback, @fallow anchor?

[atomic blade]

obv thing u said isn't related to pubgm issues so ure not doing much of difference here @boreal quiver

[fallow anchor]

Increase the spawn rates for crossbow and it's ammo @night cloak

[boreal quiver]

@atomic blade whatever you say

[night cloak]

Alright . Thanks for the feedback, @fallow anchor.

[next slate]

Why i got this when i still alive?

[tough comet]

may be a shutdown??

[velvet spruce]

@next slate yeah... Me too i can't spectate enemies for suspicious activity

[patent nymph]

Will the Middle East server be added to the next update?

[surreal swift]

Can I use Pay Pal for ig purchases

[patent nymph]

@surreal swift yes you can

[limpid vault]

I have a problem with the game

[atomic blade]

describe it?
@limpid vault

[surreal swift]

ty

[surreal swift]

sad

Changed language?

[limpid vault]

Ik

[next slate]

@velvet spruce but i was still alive, and the message appears

[limpid vault]

But can u see if my friends are online?

[frozen prawn]

Quick question: I've bought season pass and got banned at the beginning of the season for nothing, appealed and nothing happened so im waiting for 23rd of this month for my account to unlock and my question is will i be able to collect this when my account unlocks. I'm elligable to collect this atm but i can't log on right now.

[velvet spruce]

@next slate i know bro as one of my squad member faced this...

[tidal warren]

You’re not eligible to collect such items since you’d have to purchase UC while this deal is still ongoing. These aren’t items guaranteed with the purchase of Royal Pass. Season ends on the 17th of January, I don’t think it’ll still be offered. @frozen prawn

[frozen prawn]

kms then unlock my account, i'm not spending 1 penny on this game on a guest account im dumping

[tidal warren]

You were suspended for a reason.

[frozen prawn]

I'm playing one way or the other

[velvet spruce]

There are more issues too like random 'no response from server, match has ended and server reconnect issue' and my internet is stable with around 5-10mbps

[tidal warren]

These don’t randomly pop up, mostly this shows up to Asian players. The issue is indeed the connection. @velvet spruce

There could be network jams or overloaded servers.

[velvet spruce]

Yeah it faced mostly by asian players but do something because of this we can't able to play seamlessly and got die😧

[tidal warren]

Server does not respond / Server failure

• This issue usually occurs when the connection is unstable or when the signal is weak. Please try the following to fix it:

1. Restart your mobile network, switch to 4G or Wi-Fi, or avoid regions with heavy network traffic.
2. Load the game 1-2 minutes after restarting your router.
3. Restart your phone and try again.

If your ping is around 360-369ms, then it becomes a Server Not Responding issue.

If the problem persists, please contact the official customer service via settings in-game and their technical team will assist you.

[green meteor]

what is this haha

[pale falcon]

that's a glitch

i wouldn't recommend abusing that glitch

or you'll get banned

because that's cheating in a way

you can shoot them

and they can't shoot you through the wall

[green meteor]

yeah ,i just got killed by that bug

[upper void]

Every time y edit my character, i cant go back to lobby

[night cloak]

is reporting a player anonymous?

@upper void I understand that it might be frustrating to face such bugs or issues. If you encounter any kinds of bugs or technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.

[night cloak]

How do we fix this?

I clicked repair button and now I can't play my game

[forest summit]

In which server you play?

It seems your network has some technical glitch

[night cloak]

Asia

[willow dune]

@night cloak u using any private network or public network....like mobile data or institute WiFi or something coz this is due to ban to internet connection to the game which can be done by the ISP

[night cloak]

What?

Should I reinstall?

[queen trail]

I'm getting so bad network at Asia server why

[nocturne folio]

Did anybody else had the problem with the granades? Like few minutes earlier I could see any granade explosion but still took damage. When I thrown a granade the arc just moved the way I wanted to throw the granade. Could somebody explain what happened?

[winged oak]

Wtf is this,

[elfin zodiac]

@nocturne folio was it in war ?

[nocturne folio]

No it was in classic

Miramar

It happened a couple times before

[elfin zodiac]

Have you tried repairing the game ?

[nocturne folio]

Yea

[elfin zodiac]

Ok, have you also cleared the cache ?

[nocturne folio]

No I haven't tried that

[elfin zodiac]

Try that and tell me if it does it again

[gleaming abyss]

@elfin zodiacthat has been happening with me

I cant hear nades

I get damage

I also cant hear/see smokes

[elfin zodiac]

What about molotovs and stuns ?

[night cloak]

Please someone help I am really getting annoyed I reinstalled but still it didn't get fixed

[gleaming abyss]

@elfin zodiachavent tried them

But i dont hear and see smokes and frags

[elfin zodiac]

Ok, I'll add it to the report

[gleaming abyss]

K

[night cloak]

Ahhh:GWnekomakiAngeryBOYE:

[elfin zodiac]

What phone are you using ? @gleaming abyss

[night cloak]

Noo

IDK how to do it

I just clicked repair button

Next I can't open the game

Repair button don't know about it?

It will be there in login screen

I clicked that to clear lag in my game

Restarted and I can't play

[gleaming abyss]

@elfin zodiac lg g5

Snapdragon 820 with 4gb ram

[ocean lava]

is there some # to write some feedback in or do i just write on #pubg-mobile !!! (i know the in-game route and already sent them some of it)

@gleaming abyss did you try to play on Data (even just 1 game for testing)

[gleaming abyss]

@ocean lavayes i did

Couple of times

Game works fine during game this thing starts bappening

Happening*

[ocean lava]

@gleaming abyss your device is more than capable of running the game , and based on what you said we can discard network issues in your side ...that said , i'm not familiar with the G5 ...what android version do you have now

[elfin zodiac]

It's been added 👍

[gleaming abyss]

@ocean lavanougat

[ocean lava]

@gleaming abyss 7.0 or 7.1.1 ...i think that might be it, i heard the N on Moto G4 plus and G5 had issues that's why i'm asking . i think it was updated to 7.1.1 (i know the G4 did) not sure about the G5

[gleaming abyss]

@ocean lavaim using lg g5

And its on 7.0

It has oreo update due but i havent gotten it yet

[ocean lava]

@gleaming abyss oh sorry didn't notice the 1st statement you made , i thought it was the moto, yeah LG is very slow on updates

[gleaming abyss]

G5 has the oreo but mine didnt get it yet

Im getting the g6 in few days that should solve the issue if there is something wrong with my phone

[ocean lava]

@gleaming abyss i'm not sure, but it might be that, 7.0 had many issues in many devices not just LG, on my OnePlus it wsn't good most users back in the day even switched to the beta 7.1.1 which was much better

[gleaming abyss]

It has been working fine for almost 10 months though never had any such issue with pubg before

[ocean lava]

@gleaming abyss i don't think it's the phone, mine has the same CPU just 2 extra GB of ram (6GB) , i think it might be the Android version

[gleaming abyss]

Maybe

[ocean lava]

@gleaming abyss yeah, i think they optimized some rendering in this version so maybe it's a combination of both, for me i had the normal issues like everyone else, but with this version (other than the already reported issues) graphic wise it's very good) ...i'm not making any assumptions , just eliminating all the suspected issues only 2 remain 1- something in the game side (and the issue is not widely reported i think), 2- something OS related (might be it...)...did you try t play with the in-game graphics, maybe lower it and lower the fps or increase it if it's low

@gleaming abyss the reason i'm suggesting this, that if it's an OS issue, it might render better on lower configs

[gleaming abyss]

Im already playing on the lowest possible ones

[ocean lava]

@gleaming abyss increase the graphics to balanced and keep FPS at lowest

@gleaming abyss the better option would be keep graphics at lowest and increase fps to as high as possible (but that will consume more battery)

[jovial cedar]

So there is a radar hack exploit out there now

[ocean lava]

@jovial cedar what is that?

[jovial cedar]

The last game I got killed it was apparent the person was using a radar hack exploit

Let's you see the location of everyone on the map

The only way he could have driven up on my position was if he knew exactly where I was located

I have been yelling about the invisible player/wall hack for weeks now

Someone confirmed it here Saturday night so I am vindicated there. Who knows when they do a patch.

[willow dune]

@jovial cedar please report any type of glitches hacks etc in-game via report

[jovial cedar]

I do but nobody does anything

[ocean lava]

@jovial cedar no really, the current cheat i've seen on youtube, allows them to see enemies at long distances as green figures
i'm writing something now about those things i'll post in in the #pubg-mobile

[willow dune]

There is nothing we can do here!

[jovial cedar]

Thank you

I can bring your attention to it

[willow dune]

Use #pubg-mobile for discussion

[jovial cedar]

Sending reports does nothing. I have been sending reports for weeks now on issues and nothing gets done.

So I come here and complain. The squeaky wheel gets the grease.

I hate doing it but it is the only way people listen

[faint burrow]

I need help for server getting disconnected between matches

[jovial cedar]

The reason why people get angry is because there is no feedback from the reports and the issues continue in the game.

[willow dune]

#481198147478224896 5.1 @jovial cedar

[faint burrow]

My internet is working fine and device is also new

[jovial cedar]

Meaningless

[willow dune]

@faint burrow take the survey in #community-news

[faint burrow]

I already done it @willow dune Are you also facing it

[jovial cedar]

You can report them as many times as you like but if nobody does anything then you have to yell louder

#truth 1.0

[willow dune]

@faint burrow the devs are looking into it and will be fixed soon.

[faint burrow]

The error is from the start of this month @willow dune Am i right

I have oneplus6t mclaren edition @willow dune

[ocean lava]

@faint burrow wow, with 10 GB Ram lol

[faint burrow]

But the game is lagging + server getting dissconnect

@ocean lava how to counter lag

[jovial cedar]

You know what really annoys me with reporting more than the nonexistent responses? We don't get our points back or anything for reporting someone cheating.

[ocean lava]

@faint burrow you have lag ? man, i still have my old OP 3 , and the lag is almost gone in this version...i'll have to be honest, some of the lag is because of OnePlus Kernel , if you have an unlocked Bootloader try a custom one, if you're interested messege me or in #chat and i'll try and help you with that

[raw ice]

Somethings wrong with the servers

Even tho my ping is stable

My game lags alot

[atomic coral]

@raw ice they are investigating the issue

[raw ice]

Is this happening with you ? Too?

@atomic coral

[atomic coral]

it happens with a lot of ppl

#community-news take a look

[night cloak]

Fk pubg.! Ping is 100. But, today the fking game is freezing toooooo much. Why?

[raw ice]

@night cloak same with me mate

[night cloak]

Suddenly screen freeze. As a result died every time. Played 15 matches. Every time.... it's freezing. Can't kill a single man

Where is fking support team?😡

[raw ice]

In my game everyone is a magician☹
They are just disappering and killing me

Comes out of nowhere and the next thing i know match has ended return back to lobby

[night cloak]

Ping is 102. But suddenly server disconnects. And after connect ing it says, match has ended. Return to loby.😡 😡 😡

[trim aspen]

Guys any one having high ping today in pubg mobile
My other games works fine and ping is good

[night cloak]

Omg why don't you guys fill the survey!

[trim aspen]

We did that already nothing is fixed

[night cloak]

Stay calm Devs are working on it!

Fk the survey.😡 😡 they only want money... money...money

[trim aspen]

The game wwas working for me fine but today is shittt

[night cloak]

Every update they bring dress and outfit. But no fix. They are cheating with us

[trim aspen]

Creative destruction has better servers
My ping is 40-50

[pale falcon]

👀

[night cloak]

@trim aspen but there are no grass and control is suks

[trim aspen]

@night cloak you don't get everything in life

[pale falcon]

calm down

if you disconnected the first time then why did you continue to play?

[night cloak]

I don't play the game. But, it's on my device

[pale falcon]

that’s your mistake

you were kicked

and continued to play

[trim aspen]

So are u saying to uninstall the game

[night cloak]

Let the game have some exciting features which can compete with PUBG pc, then i am dam sure no bugs will be there! Still you can buy a good phone if you want it earlier..

[stable ether]

Can I give some opinions in In-game
C.S?.
Like what we PPL really need?

[night cloak]

@pale falcon every time we die. We get fking -40

[pale falcon]

don’t play then

if you keep disconnecting

[night cloak]

@pale falcon then they should give my money back....

[trim aspen]

That's not a solution

[pale falcon]

they shouldn’t

[night cloak]

Every season elite pass is not free. Is it?

[pale falcon]

never

[night cloak]

We spent money. So they should maintain the server

[stable ether]

#chat pls

[night cloak]

Insted of design new outfit

[trim aspen]

If we pay money they have to make game better not gave us fashion and outfit

You don't have to look good when you die

[pale falcon]

the server works fine for me

and it’s already maintained

don’t buy the pass if you don’t like it

simple

[trim aspen]

So why you r here and not playing

I will not pay any more

[pale falcon]

because i’m taking a break

[night cloak]

@pale falcon why? What about season 1.2.3?

[pale falcon]

i wasn’t around for those seasons

[night cloak]

We paid, and we deserve a batter game play instead of fking outfit

[trim aspen]

What's you strategy ingame
Loot well then die fast

[night cloak]

Noooo. Jump and die....fk the pubg server...and devs

[atomic coral]

@night cloak I prefer outfits

[trim aspen]

So is the game now girly dress up game

[pale falcon]

if you disconnected once

why continue to play?

[night cloak]

@atomic coral i don't. It's nothing but illusion

[pale falcon]

knowing that you’ll lose points and drop rank

[atomic coral]

@night cloak I still prefer them

[night cloak]

@pale falcon because if you leave, you get -30

[pale falcon]

maybe just wait for the next season or contact someone about your issue

complaining here will not fix the problem

[trim aspen]

@pale falcon this is pubg support

[pale falcon]

i meant if it happened once

why did you join another match?

[night cloak]

@atomic coral i believe in reality. And i kill enemies and loot them. It's batter, isn't it?

[pale falcon]

knowing that you’re capable of losing points

[atomic coral]

@night cloak I believe in pink unicorns

[pale falcon]

yes, it’s support, but there isn’t any developers in this server

[trim aspen]

Just close the game and wait for them to fix the game
Or better go play another game better one

[pale falcon]

or do that

that’s not hard

[trim aspen]

@pale falcon which server do you play on

[night cloak]

Fk the sup team. They are counting money instead of maintaining the server😡

[pale falcon]

if you’re that mad

delete the game

[atomic coral]

^So true

[steep grail]

Hello, anyone knows if the cross server search has been disabled?

[tiny canopy]

Hello, i was banned in game for no reason, help

I've made ticket, no one responded yet

[night cloak]

@tiny canopy I understand that getting banned is really frustrating, sorry for you. But there's nothing we can about it here in discord. Since it's an internal issue with your account, you gotta contact customer support in game. That's your only option right now. I hope you understand. I hope that the customer service will be able to assist you further in this case. It just takes a little long for their reply, usually few days to a week. Please be patient.

[tiny canopy]

😭

[steep grail]

Thank you

[tiny canopy]

They ban me and not the ones that play with keyboard and mouse

On mobile servers

[vast lion]

Any ideas why, even when on a 300Mbps WiFi and 40-50 ping, the signal strength icon in my game is red or yellow?
I've never seen it appear green even though I have fast cable internet...

@steep grail looks like it was disabled because it may have been causing issues with excessive lag.

[night cloak]

@vast lion Fast cable internet has nothing to do with good ping. You see, a good internet is depended on how stable the internet is, and how fast it can transfer packets, rather than how much bandwidth it can provide. You might consider changing your internet and find an ISP which provides less latency in gaming servers.

Meanwhile server is having issues too, you might fill it in #community-news to help developers fix the lags.

[steep grail]

Thank you

[marble vigil]

When I use release on sniper the crosshair in 3rd person is not alligned to where the bullet goes, it's fine if I put it in tap settings for bolt action

I used repair still happening

[vast lion]

@night cloak dude... Please read my post. My ping isn't the issue.
Furthermore, the red/yellow signal icon has been consistent since they added it to the game. It's not a recent issue with the servers, though I have been noticing that as well.

[night cloak]

@vast lion Then I'd suggest to fill the form in #community-news and let developers know so that they can fix it.

[night cloak]

Is there anyway I can reduce lag on my pubgm with my phone, It has:

2GB Ram
1.40 GHz
4 cores

Ping you reply

[atomic coral]

@night cloak not right now, it is being fixed tho

also 2GB is cinsidered low

[night cloak]

Alright

[vast lion]

@night cloak when can your upgrade your phone? I have 4gb and 8 cores and still get lag/frame drop...

@night cloak I already filled that form a few days ago. I'm trying to figure out if it's my phone, my wifi, or the game.
It just seems strange to me that I can have a 40 ping and a red signal strength icon...

[night cloak]

You're good to go then, @vast lion.

[storm flume]

Hello, @marble vigil!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[night cloak]

Any chance for replay coming to Mobile or Emulator?

[potent oxide]

@lime juniper I need help

@open hound I need help

@tropic ravine I need help

[solemn current]

Pubg 10.5

[potent oxide]

What

[solemn current]

When pubg 0.10.5 will come out

[elfin zodiac]

@solemn current we dont have any official date yet

@night cloak yes there is a chance but no confirmation yet

[night cloak]

Thank you @elfin zodiac

[solemn current]

@elfin zodiac okay thank u have a good day

[elfin zodiac]

No probs

[night cloak]

Hey when the middle eastern server will be added ?

[pallid plover]

hello i need supporter to talk with him

[sterile thorn]

How to fix this on kjrp version?

[stiff atlas]

Hello i have a friend that placed a wrong birthday date and as a result she cant use her mic how can she change it?? She is linked via g-mail

[radiant pilot]

She should have lied about her age, you can't change it.

[stiff atlas]

Isn't there any other way?

[vagrant dew]

@stiff atlas u can

[radiant pilot]

Create a new account

[stiff atlas]

@vagrant dew how?

[vagrant dew]

Go to privacy

[stiff atlas]

Yeah

[vagrant dew]

Settings>privacy then see the options given

[stiff atlas]

Then what?

@vagrant dew

[vagrant dew]

Check the options given

@stiff atlas u there

Go to Google and search for my Google account

[stiff atlas]

Yeah

Bro come on pm

[wicked scaffold]

Hey anyone i have one question about this game

Do pugbm have aim punch ingame like we have in pubg Pc??

[soft gale]

I think PUBGM don't have aimpunch

[fleet jackal]

we need indian server!

lmao i'm always dying cuz of 900 ping in indo server

[wicked scaffold]

@soft gale ok

[alpine lantern]

Hi

Is there any pubg support or tech available?

[night cloak]

How can I help you, @alpine lantern?

[alpine lantern]

Hi @night cloak

I have my pubg account linked to my Facebook I wanna creat new Facebook only for gaming so I can add gaming friends to the gaming Facebook is it possible ??

I don’t wanna lose my pubg account I spend so much time and $$ on it

And I mean my pubg mobile account

[night cloak]

@alpine lantern Unfortunately, you cannot add a second Facebook account.

You can possibly create two accounts . But you won't be able to link it to your previous account as hope said.

[alpine lantern]

So there is no way I can link it to my new Facebook

[night cloak]

Unfortunately, no. Unless you plan to create a new pubg character.

[alpine lantern]

Oh no I can’t do that my account is already high level and I have so much skins and clothing

[night cloak]

Repairing the client should fix it, @sterile thorn.

We don't have any information about it, @night cloak.

Hello, @pallid plover. How can I help you?

[alpine lantern]

Ty @night cloak and @night cloak for the information 🙏🏻

[night cloak]

👌.

[fleet jackal]

where can we ask for indian server?

[sterile thorn]

It doesnt

[night cloak]

Most of the time lag is because of overload in the server, @fleet jackal . Which is known to devs and they will be fixing it soon. You can recommend your suggestions to in game customer service.

[fleet jackal]

hope they'll fixx it cuz i rage quit becuz a bot killed me

and indian servers are great, like freefire, indian server ping is 55 but pubgm, 900

[night cloak]

@fleet jackal For any suggestions, contact with customers support in game.

[fleet jackal]

got it

[noble ether]

Guys anybody have chinnes pubg beta version

Hello

[willow dune]

@noble ether use #pubg-mobile

[noble ether]

Ok bro

[nocturne storm]

Hack

PUBGm had hacked

Hack

[storm flume]

Hello, @nocturne storm!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[dense hedge]

Ping in custom servers always high, like it is constantly 300-500 even when the correct server is selected.... Pls help

Custom Rooms**

[river comet]

@tidal warren when will my controls ipad pro 12.9 inch bug will be fixed?

[night cloak]

10 problem 1 solution. Buy Our new outfit😂

[hybrid narwhal]

Hi! will there be a chance that we can enter training ground with team?

[willow dune]

@hybrid narwhal not yet but u can try all at the same time to join and there is a very rare chance ull be all in one!

[hybrid narwhal]

that's sad

I think training ground will be v useful to practice friends that are new players, together.

[solemn current]

@night cloak do you know any information about season 5?

[hard lotus]

So i lose 30 rating if my teammate blows me up?

I wonder if this game can make it another 2 seasons

[tawny cape]

Awesome pubgm highlights

I'm this good every game for about 3 weeks.

Totally ranking up.

@river comet u have 2?

@river comet does your problem look like the video I posted?

[leaden atlas]

Whats the use of support channel if no one helps here

I mean no one official

[lean crescent]

People do help be patient put down ur questions and wait

And you even didn't ask ur issue and you are no one to say like that if you think it is a waste just leave

Why would they make me they have enough

@lime juniper Have a look someone going out of his limits😂

[lime juniper]

They have been muted.

[night cloak]

Hey 😅
I am facing No response from Sever for the last 2 days...
Any solution how can i solve this without resetting my device😶

Season 4 will end on 17 January . Possible date for season 5 will be announced in the server , @solemn current.

[river isle]

Can anyone help me?

[trim aspen]

Guys anyone has 6 months old wechat account

[river isle]

My account got ban at yesterday for no reason..!!.. I didn't use any third party app or any hacks.. Even i am playing from 10 months and participated in Campus Championship also.. Then why i am getting ban?!! Can anyone explain?

Even i bought season 3 and 4 elite royal pass

I want my account back..!! 😡

Please help

[night cloak]

@night cloak same😡 😡 😡

@river isle they will not hear you. They are busy in counting money😡

[river isle]

@night cloakYeah bro.. Can u tell me something?

[trim aspen]

@everyone Help plz
Guys anyone has 6 months old wechat account

[night cloak]

This is how we play Pubg😂

@river isle contact with support team from the game

[river isle]

Mass report can ban someone right?

I think someone must report me think that i m hacker that's why i think i am ban

My money is wasted..!!.. Time is wasted..!! 😡 I want my money back!!!

[night cloak]

@woven atlas help @river isle

[river isle]

I am ban for 10 years r u kidding?

Yes please help me

[woven atlas]

@night cloak he won't agree. Bans are for a particular reason he has done something wrong. If he's sure he dint do anything he can file claim ingame

[trim aspen]

@everyone Help plz
Guys anyone has 6 months old wechat account

[woven atlas]

@trim aspen not anyone that I know here

[zenith light]

🤔

[river isle]

i did it.. But they r saying that i violated this game but i didn't do anything how can i proof because i am ban.. @woven atlas

[woven atlas]

@river isle used gfx, 3 Rd party apps, purchased uc somewhere else?, used VPN? What was you merit

[night cloak]

Is there any problem with the server? I have good ping like 102. But, Server suddenly disconnects and after reconnecting it says match has ended. As a result I have to die everytime in front of enemy. I have been facing the problem last 2 days.

[woven atlas]

@night cloak upcoming updates gonna fix the server issues. They already said it

[river isle]

@woven atlasyes i used gfx but long time ago for 3 weeks

I bought uc from google play store

I have prrof

[woven atlas]

@river isle shouldn't have used gfx .the game detected that quite late

[zenith light]

@woven atlas
See there are people who are getting ban for no reason.. there report system is so good that they ban the people before doing anything against the rule.
And the people who are actually hacking and using third party app are free to play..

[night cloak]

@woven atlas one of my friend using VPN . Is it legal to use VPN. And is there any problem if I play with him when he use VPN? I

[river isle]

@river islebut ban for 10 years?

[woven atlas]

@night cloakvpns not recommended but after recent updates gfx users got banned like way too faster

[zenith light]

@river isle
Did you got any warning or few months ban ????

[river isle]

But i use gfx long time ago

[woven atlas]

@zenith lightusing third party apps are getting banned way faster

[river isle]

@zenith lightnoo

Direct 10 yrs ban

It isn't fair i think

No warning

[zenith light]

@woven atlas
But i didn't used it. My phone offers me high fps with smooth graphic and medium fps with balanced

[woven atlas]

They don't give a warning gfx users get a direct ban

[night cloak]

Why?

[river isle]

When the new map Miramar came i stop using gfx

[woven atlas]

@night cloaki have reported it already. Upcoming updates gonna fix it

[river isle]

@woven atlas ok but i stopped

Then why now.. 😭

[woven atlas]

@river isle unfortunately file claim is the only thing you can do . Probably some files must have left out game detected it and just banned you later

[night cloak]

Can anyone please tell me how file claim work?

[zenith light]

@woven atlas
I am doing that since one month but they are not replying me

[river isle]

@woven atlasalready told them but they r saying only one reason that i violated the game

[woven atlas]

@river islegfx tools violates the game that's what they mean

[night cloak]

Can anyone please tell me how file claim work?

[woven atlas]

@zenith light so what's your merit?, Used any third party apps, ? Hacks?

[river isle]

@woven atlasyeah i understand but i used gfx for 3 weeks then why i am getting ban for 10 years..?

😭😭

[woven atlas]

@river isle Ban term for using third party apps is usually 10 years

[river isle]

Even i stopped using that long time ago why they don't get it?

[night cloak]

@river isle no way. Only way is file claim

@woven atlas how file claim system work?🤔

[zenith light]

@woven atlas
My merit was always 100 in all seasons.
No i never used any third party app and never hacked you can check that by my stats of all seasons

[river isle]

Man i can't wait for 10 years!!..

[woven atlas]

@zenith lightso did you get this ban while you were playing vikendi

[zenith light]

@woven atlas
No i was playing in Erangel and i got a message saying
Data has changed and you have been disconnected
Then i tried to reconnect and got banned for 10 years

[river isle]

@woven atlascan they lower the ban periods?

@zenith lightyeah same problem i was playing too

[woven atlas]

@river isle I have no idea of it since they never lowered anyones ban period

[zenith light]

@woven atlas
And before getting that message the game was lagging .

@river isle
.which device you use ?

[river isle]

@zenith lightrealme 2 pro

[zenith light]

@river isle
And does it have any inbuilt game booster thing ?

[river isle]

@zenith light that's normal in every oppo or realme phone they have game booster

[zenith light]

@woven atlas
I was using my phone's in built game booster

@river isle
So your phone have a game booster and you were using that.
I think thats the reason as i was using that too

[river isle]

@zenith lightno they think i am using gfx

But i did not

[woven atlas]

I think the team did mention about ingame booster too