#questions
1 messages · Page 308 of 1
@night cloak If you turn on cross server matchmaking, you'll still get identical ratings you get normally with the server you play. And the ratings will be added to the server you select for playing.
Well, it might be frustrating when you can't add a specific character you created/found for your team. But unfortunately the game doesn't support all the characters available to internet, so you have to use one if the existing characters people are using in game.
You can always contact customer support via in game, it's always safe to ask them.
@night cloaklol thanks for answering.. at least you try unlike Blueholes associates
and no, you got it wrong. I get ranked depending on which server I play on.. e.g. if I select NA but matchmaking sends me to SA i will continue rank in gold since I'm gold in SA but Diamond in NA (even though I chose to play in NA)
@night cloak dont accept the cross server match option
@small stagi don't
it's automatic if you don't click the X every freaking 51 seconds
my point is that it's annoying I have to X it Everytime.. should be an option not a grape (minus the g)
@night cloak That's news to me. Maybe they'll add a "turn off" option for the auto matchmaking feature.
thanks anyways 😥
@small stag @night cloak
If I login with play store will my progress be deleted?
@night cloak are you using the guest Login ?
@fading shell checkout #481199117381533716
if i get that mele thing in the events eill count as a lendary for my achievements
?
Hello is there possibility of getting into indian server?
Cuz i always get into indo\vietnam server and face so many ping problem
- Make it so you don’t lose points
- Change survival points from minutes to percentage of map time (So, winning in a Sanhok game will give you the same amount of points as winning in a Miramar match)
- Make kills more important than they are now. Right now your season ranking is 80% survival and 20% kills and ranking. Make it something like 50% survival and 50% kills and ranking.
There should be a suggestion place
- No,
2,no
3, sure , that works
@night cloak Which melee item?
@fleet jackal If you select your first language Indian language you'll most likely match with Indian people. And it might be limited to your teammates only.
I have to go back
@night cloak melee items
1- pan
2- machete
3- crowbar
4- sickle
@hollow stratus Aloha! How can I help you?
@night cloak It seems to be a visual bug. I understand that it might be frustrating to face such bugs or issues. If you encounter any kinds of bugs or technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.
@night cloak
No thanks..!!
when will the 8x be fixed? some shots should’ve clearly been headshots and somehow it registers as a small body shot
Whats wrong with the eu servers?
@cunning crown what is your problem?
Goodnight. I play pabg for a long time. At the end of autumn my account was blocked for 2 months for some reason I did not understand. I wrote in support a bunch of times, sent applications, etc., but they answered me with templates and not quite on the topic. The bottom line is that I bought a royal pass before blocking an account that would unlock me after a royal pass, which means that the money went to the wind. Due to inactivity of support (I did not break the rules, and I am 100% sure of this, I did not use any gfx tools, etc., etc., only the official emulator), I quit trying to unlock my account, deciding to wait for the unlock date. A couple of days ago I started playing on the new one. And it was blocked for 2 months. What's happening?
@placid current 8x there is a bullet fall from a long distance you must aim a centimeter over the head to give headshot
hi there, what happened with cross server matching ? it doesn't show up today, did u disable it ? playing DUO in NA, using emulator and I CANT get a match, waiting over 45min and no game. yesterday was possible allow cross matching, got game within 5min. today no cross matching option and no game. i have experience with extremely waiting time before you add cross server matching option. I could wait hours and hours and no game. so what happened? will be possible use again cross server matching ???? thanks
Hello support actually I really want to see these things being added or atleast mentioned about being added at a later time of the game. 1. The newest vehicle sounds copied from pubg pc. The new sounds are very good and I really don't know why devs aren't working on it.... Also the bullet Passing sound and kar98k's new sound.....2.music for emotes just like in pubg pc..... I'd really like to see these 2 things getting implemented ASAP
There’s a bug that disables movement when scoped, how can I fix that... or when is it patched.
@austere wigeon, we don't take suggestions on support were here to help not to implement
@ember blade Then where do I send them?
Pubg doesn't take suggestions you can't send them to them I'm sorry
@hot maple try repairing the game if that doesn't work then you might have to send it to service
@ember blade wut tha... that's rude😢... considering This is my first game into which I have invested my money....lots of it
Or an alternative is to un and reinstall the app
@austere wigeon I'm sorry they don't take suggestions no matter how much money you or someone else has poured in, they just don't, I'm sorry
@hot maple alright what is it
@night cloak I have a question
Also it might fix it because there can sometimes be files in pubg that don't matter and can mess it up reinstalling can fix this by bringing in only the wanted files
@neon patio I have a question
I can’t delete the Game Center account, there’s a delete button that the service keep telling me about that doesn’t exist!
@tall ridge
Alright also sorry I don't have any knowledge on the last part I have an Android sorry man
@lethal holly I need help
@potent oxide there not going to respond just ask your question we may be able to help
Ok sry
I need a name card for my clan and I already used both of them and I don’t have money to buy one is there any other way
You can’t gift them
My clan leader already tried
I can’t use it if they buy it
They don’t have my account
Jeez thx
@hot maple It is broken like so many things in this game but they refuse to fix the problems. But hey!!!! More crates!!!!!
When are they going to fix the invisible player bug?
You know it is a legit hack
Maybe one day, they will hire real support and not a clown crew
@jovial cedar Can you explain the bug rather than compaining
We mentioned a few
@potent oxide You'll need to buy a rename card, and you can only change the clan name once every 60 days
Someone please help me and show me how I can buy crates please???
@tough aurora which crates ?
Any crates. IDK how to use coins
@tough aurora It should be self explanatory, you buy UC and then select crates you want to open.
How do I buy UC?
@tough aurora You can only buy soldier crates with the BP coins.
UC must be purchased with actual money.
Lmao
i sense troll
Likely
Well microtransactions exist in nearly every game.
You can leave the support chat now
@tough aurora you are at the edge of getting mute please be serious in #questions
@potent oxide If your clan is still at a low level, you could possibly just create a new clan for 50k BP where you can then select a new name.
Does a headshot from m416 or akm kill a a person instantly?
@reef coyote It depends on their health and helmet.
no helm is a one shot death @reef coyote
I had some problem receiving a tile called deadeye.what weapons are actually considered assualt or sniper rifles?
I have tried many times in assualt rifles but i havent got the title
assault rifles are guns like m4 and akm
snipers are like sks and kar
I am above platinum and i am sure i have gotten headshots on them
the achievement says to KILL with headshots, 3 times in a row, if they dont die in one shot, it doesnt count
@haughty cypress and at a distance of 50m
Ok thanks
@reef coyote play in miramar to complete that task that's suitable map for sniping👌
ya
@hot maple Yeah, we explained a few bugs but nobody does anything about them
The invisible player hack is when someone uses a hack to turn themselves invisible before firing on you which is when they revert back to becoming visible.
It has been around for months like the wall hack
But nobody wants to do anything about it.
Funny thing, after my ranting about matchmaking suddenly I am getting matched in under 90 seconds. So I guess the squeaky wheel gets the grease
I don't like having to complain but nobody listens unless you yell.
No updates for the lite version of PubG..
Make it offline instead?
We could use it as practice , besides 85% are just bots so might as well
Why does pubg in Vietnam is given to VNG whyyyyy?
It is so much worse
More than the international version
Help me plzz
My Game controls Stuck in between gameplay two times, thanks to the azz enimies having rip aim both times, Can SOMEONE explain?

@tidal warren I also updated from android 7.0 to 8.0. I also got that option on my LG v20 H990ds. Basically the feature is not to improve or boost game. It's battery saving feature which allows user to use lower resolution without compromising game, game setting or gameplay
My ping was 60 and lag - no chance @runic marlin
Sensitivity could be that
All set, i play daily but faced problem just yesterday
There’s a bug actually that makes you invisible too. @jovial cedar I don’t want to explain it so it doesn’t spread but it’s involving entering walls and shooting people from the inside.
@late canyon that's not net issue, probably frame drop. Try clearing background running apps and/or restart device. If you're on android, turn on force gpu rendering in developer option
Or your thingy is being choppy
@normal fulcrumbro its all done i m a gamer not rookie, there was no frame drops, no lag, nothing
🤷
So thats why i need mods here
@harsh anchor bro can u help, My Game controls Stuck in between gameplay two times, thanks to the azz enimies having rip aim both times 
Maybe use a controller like joysticks
Ok?
@neon patio is their a place to complain? I’m serious I have somethings to address that destroy the game fun... Such as crates, servers, and alot more. It’s not something from the players side and need to be mentioned to the devs... some games started getting more attention tbh
Its my guess @runic marlin
please don't tag community team member @late canyon
pretty sure everything you want to complain has already been mentioned on reddit @hot maple
What about feedbacks?
Can you guys make headshot direction on knocked players better I aim at there head and get a white hit marker most of the time sometimes red
@late canyon I’ve mentioned that bug, they said repair, contact service, reinstall. Nothing worked.
feedback on? @hot maple
@mint kraken this place isnt for suggestions or complaints btw
@hot maple I had that happen to me the game before last. I reported it but I doubt the lazy customer service reps will do anything
The problem is nobody reads the reports or does anything about them
true, true
If the bad things going to be fixed or patched @haughty cypress
well, any normal company would tell you that they are working on it, so basically nobody knows for sure @hot maple
@jovial cedar Not true. What do you think how many players are online daily on pubg mobile itself? Let's say 20% of them report 1 bug in a day. How many reports are there? How many devs are there?
Apparently not enough
Give them room to breath. They all need time to sort the issue and fix everything one by one. It's not an easy thing
But this game makes more than Fortnite so they could afford to hire some
LOL, time to breathe
pubg pc managed to handle it well, its not an excuse for pubgm being unable to handle it @normal fulcrum
The matchmaking issue has been in play since October and the fixes have made it worse
Correct
Vikendi was released full of bugs
Rushed so they could release everything globally
I don’t want to take a long discussion, @normal fulcrum but the reality says the customer service menu it self is mistaken info
And as much as I know, being an Android user, I can say that android phones has more issue than Iphones. Maybe it's just the OS which keeps on giving issues
Yes, the customer service menu is full of incorrect information
Discussions in #chat or #pubg-mobile, thank you.
@jovial cedar FYI, Vikendi is still a Beta map. Beta always have bugs
there are more variations of android devices, its only logical that android has more problems @normal fulcrum
yeeee @night cloak
Vikendi is not in beta.
@night cloak Sure, what about the bugs?
Lol. I mean Vikendi was beta map. Sorry for that
No solution guys?
You have to yell loud for any bugs to get squashed
Most of the bugs have already been reported and the team is looking into it, @hot maple.
LOL
Unnecessary comments in #chat, thank you. @jovial cedar
@haughty cypress u are saying vikendi is beta but lets be real tha whole game feels like beta now a days
Please take the survey released by devs to report bugs.
I think they are necessary. I have been reporting stuff like wall hacks and invisible players to report bugs and nothing gets done
@clear ocean i guess you pinged the wrong guy
The survey is for lag, not hacks or matchmaking
The survey released by the developers is for lag issues, not bugs, @normal fulcrum.
i am reporting alot of audio bugs on iis whuch are not been fixed
@night cloak fair enough, whatever you say...
If you expect bugs to be reported and fixed instantly, that's not how it works. @jovial cedar
Matchmaking has been busted since October
I think 3 months is enough time
Same for the invisible player and wall ahcks
There wasn't any problems with matchmaking since October, lol.
Yes there were LOL. You must be silver
@jovial cedar Agreed. I'm getting squad mates who are in platinum or diamond tier while I'm in crown
I'm crown, and I have no issue with matchmaking.
I don't believe you
I will wait for the next update... @night cloak If you can link me to a place I can submit bugs I will be happy
Up to you.
Hello, Just wanted to unlock 60 fps on my Huawei mate 20 lite, but it seems impossible, ive tried GFX and bagt but fps is same for high, ultra or medium i guess, no root
Hello, @hot maple!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Solution?
I purchased UC by using midasbuy.com my money got deducted but didn’t received UC
Well I am one of the top tier fpp players. The bleeding started in October and I reported it only to have it fall on deaf ears
@night cloak ty
Contact customer service for that, @tepid elk.
I tried that but no response from 1 week
Yell louder
@tepid elk you need to buy uc only through in game and then assistance can be provided to that.
Buying from unknown site doesn't give you assistance
Until the developers fully optimize the game for your device, you'll be unable to do so, @night cloak.
That is official site to purchase UC by using Paytm money
The site is run by Tencent, it is official. @supple wasp
Ugh, any date for these Huawei phones support?
@night cloak using apps like gfx tool and bagt can give you a permanent ban.
@night cloak can anyone help me in this?
I buy directly through game and never faced problems @night cloak that's why i am saying to buy through game not through site
We can't do anything about it here, sorry. @tepid elk
I purchased several times from that. But that one time I had issue
Anyone have support mail?
@tepid elk try sending a mail to customer support with purchase details
The site is official, @supple wasp. There's no problem buying from that site.
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@tepid elk PUBGMOBILE_CS@tencentgames.com
The email service is discontinued, @normal fulcrum.
I did that in game setting. They told me to send screenshot even I did that but after that no response from one week.
Try sending again.
@night cloak tbh the customer service never replied.
If the email service is discontinued, than why I'm always asked to send mail whenever I gave bad review on play store???
I know that's an automated reply, but still why???
See. I sent details but no reply even since
@night cloak that’s why I asked for a link to submit bugs.
@hot maple ye bro thats wot i m complaining about
@night cloak I have a question. In royal pass, there's a mission to kill 5 enemies with Kar98k in any mode. I killed 6 in war. Why doesn't that count?
There is no "link" to submit bugs, you can only report bugs in-game, @hot maple.
@normal fulcrum they only count it in classic matches
RP quests cannot be done in Arcade mode, @normal fulcrum.
So why they mention any mode? Why not mention classics?
It's common sense, really.
@night cloak I have done multiple rp mission in arcades. Like killing with s686
@night cloak I’ll on reddit
If it was Arcade mode, everyone would already have a high RP level.
It's meant to be a challenge, hence it's called "Challenge missions".
Bro, have you read?? I killed 7 enemies in quick match (shotguns) with s686 and that completed my rp mission.
Sheth u got any informations about newer Huawei phones to be able to play 60fps on em
I played sniper training (bolt action) today and did 2 kills with kar98k (knock and kill) and it counted
Why it doesn't count war?
@night cloak and I said I asked for this because CS don’t reply not to give me an info
if it counted in war, you could just farm it off for achievements. It would be cheating the system @normal fulcrum
@haughty cypress than why mention any mode?
Good luck I hope things get sorted, I’m out
@normal fulcrum prolly some translation error, like when they didnt mention quarry of which map in the land at quarry mission
Does devs doesn't know the meaning of "ANY"?
honestly whats the big deal with wasting time on war and your 6 kills tho, 2 kar kills is really easy in every other mode
even playing normally without focusing on the mission can finish it
@haughty cypress I know but I had hopes that any means any to dev. Really wasted time on war even though I never play that mode
@haughty cypress usually it does but from 3 days I'm having hard luck finding kar and scope together. That's why thought to complete it via war. But if devs doesn't know the meaning of "ANY", than this is bad.
could just do it in sniper training lol
@haughty cypress anyways, I already knew that war mode doesn't count. Coz my friends always complain that. I just wanted you guys to fix that translation error
everyone in this server are just regular people and have no connection to the devs
@haughty cypress this is an official channel. Right?
in a way, yes
but that doesnt mean that have to care about it
what they did with this server is have regular people manage it while they just release information to us. The ones who manage it are the ones who are in charge of suppoet channels like this
@haughty cypress Few months back, I read a post somewhere that tancent gaming once said that they don't care about mobile version of their game. Their main focus is on pc gaming. At that time I thought maybe they are just collecting money from mobile gamers and using that to improve pc game. Now I'm starting to think I was right that time
of course they are just collecting money from us. Its what they exist for. They are making the game for money, not for our enjoyment.
I have mistakenly linked my guest account with google play ..... rather than my main account... which is connected to fb how to unlink that guest account with google play... Pls help
i have tried 3 ways......fom Google Plus app ...google settings and play games settings still it is linked with my guest account...
You can't unlink your account, @misty sand.
why no croosing sever matching today !!
Why is cross server not working !!
Because this game is a buggy trash.
I want to fill up the lag related survey.I play in asia server and there is no option to select asia.How do I fill up then?
It was giving me moderate ping untill from one match it started to give me 200+ game for simultaneously 5 games in same server and even kicked me out of 1 match just before landing. The asia server needs some serious improvements for providing good performance. Also I encounter desync issue in almost every game though I have decent connection.
@blissful copper dm me your post exactly like the format
@hot maple Thanks for mentioning the wall and invisible player hacks. At least someone else knows this is a problem. Maybe now someone will take action.
🤔
@woven atlas can you not post youtube links here?
I have video of grenade glitch
Hello, !
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Any moderator here????
@vital sluice
What's the issue, @night cloak?
This is gonna streamed ?
Where did you find this?
is this right place to ask about it or #discord
This was on official page PUBG Mobile @night cloak
I don't see any such news on the official page, @night cloak.
Srsly ?
That's not the real page, lol.
YouTuber mortal will stream it @night cloak.
Hi
@rapid dove need any help.
When new update is coming?
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
@coral citrus #pubg-mobile
Please try to keep your questions related to PUBG Mobile only here. We provide support only for the English global version of the game.
@storm flume why no crossing sever matching today :(
Read what Dyno said above and read below too. @desert mason
This channel is not intended for looking for players. Please use the appropriate channels for this purpose. LFG (Looking-For-Group) channels are organized based on server region. Choose channel based on the server you are playing on:
- #activities
- #481201725911465985
- #481201696933150740
- #481201764868292609
- #481201789706698772
- #505322285482115073
You can add players by asking them for their in-game username, or by using the quick team feature.
@storm flume why cossing sever not working today !!
What do you mean by not working? @tired shoal
@haughty cypress there is no Crossing Sever after waiting 1 minute in NA sever today.
Whats wrong with not having it tho? Matchmaking too long?
@haughty cypress which sever u play bro !!
Asia
Whats that crossing server? Ive seen it and i dont understand
@upper void cross server matchmaking means other server players can play with you i think
But it affects ping i think
It let's you play with other regional players i think
I know but what about ping? It will affects some players i think
Can’t find match in with NA when play with people who use emu. Cross servers helps that time and let’s u find match. But it’s not working ):
Your ping will be high if you play with another servers that’s not yours.
Find a match in emu is quite hard
@tidal warren when will the controls bug will be fixed?
What kind of problem are you facing with controls @river comet
Does anyone know what size I should make my google profile pic so it isn't really blurry for my avatar in game?
Ive tried a bunch of different sizes with no luck
If we knew any official patch notes for the upcoming update ,we will post it in #news . Can't trust every news available. @weary cosmos
@vital sluice have u address the cross server matchmaking issue.?
#0 ranked wow this bug
@night cloak hello, read up and see that you are N.1000 on this topic
@hidden arrow will let the team know today.
That's mainly caused by your internet connection, @grand hare.
Hello, I played without cheats, did not use the bug, two months ago I was given a ban. Date changed, you were excluded. As so, because I did not break anything. Understand this, I hope I get banned. Nick in the game: Dmitrel
@raven sparrow Please read the pinned message for this channel.
and where should I write
Contact customer service for issues regarding bans, thank you. @raven sparrow
Link please
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
You guys should add more stuff to buy with BP like the only thing that you can buy is the Soldier Crate
Please refer to FAQ 2.9 in #481198147478224896 for further information, @raven sparrow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
You can recommend that through in game customer service, @tepid sequoia.
How do I do that ?
by contacting them on next to the logout button @tepid sequoia
Oh ok thanks
or on PUBGMobile reddit
@raven sparrow
Welcome to Ban Club...
Hello, I played without cheats, did not use the bug, two months ago I was given a ban. Date changed, you were excluded. As so, because I did not break anything. Understand this, I hope I get banned. Nick in the game: Dmitrel
@raven sparrow
Same thing happened with me.. and its been one month now.. all you have to do is wait...
Lol
Tell pubg that they need to stop matching me with potato’s! I don’t understand how a ace player is getting matched with diamonds or even scrub plats. I have a 9 average kill per match and have a win rate of 30% and I’m paired with people who have just the worst average kills like 1-3 and win ratio of about 1%. Annoying and should be looked into! They should be matching good players with good players. I’m tired of all my random squads dying in the first 10 minutes and being absolutely useless. 99% of my games I join, I’m matched with potato chips.
@zenith light And where to throw the complaint
@elfin wedge maybe don't play with randoms smh
Or maybe pubg can match people according to their skill level...
@elfin wedge lmao the amount of people who do randoms in high tiers is so low you will almost always get matched with plat - diamond players
That sucks because I’ve yet to find any random at my skill level. I basically carry my team all the time.
@night cloak I was getting 50-80ms
@raven sparrow
In game.. help section.. where they ask your problem and tell you to wait and then they delete all the messages and again ask your problem and then again they willl say you to wait..
Facebook friend list gone
why i cant login to my account ? ign :GRD'ihabSY
Will I get banned If I use apps to increase my graphics?
Yes, @fading fossil.
😩
Don't know though, i tested it and it acts a overlay
It blocks your crosshair when you're scope, and show how misaligned or not correctly place the crosshair scope.
don't know because the custom crosshair is still in place if you spray on a AR with a sights or scope
Where do I go to report this?
That sucks, it's ppl that use stuff like this that make it bad for the rest of us
Sometimes I lag at even 100 MS. Any tips how can I fix lag? (except changing my wifi lol)
Match Has Ended Return To Lobby
Why ????
I was there alive
@night cloak clear background apps
@night cloak bro i have 25mbps connection and i tested my connection
Everything is fine
I've played on emulator nothing happened there
Only happening in mobile
If it's a bug it will be resolved soon.
No bro in middle of a match the notice appeared
And my ping was around 20-25
Now not even starting a match what should i do
No links please @robust star
When will g36c released on mobile
Please help you banned me wrongly. Please, help me
Please help you banned me wrongly. This was wrong in vikendi. Please help me
Friends
?
Hey guys, i want to ask. Why when i enabling Anti Aliasing in PUBGM its making the texture weird?
-link
Why game is lagging on ios devices ..?? Before the update it use to run smooth on high graphic and now it lags on low graphic too .. this update is worst update
@pale pollen take the survey in #community-news
@knotty tusk go to crew there will be a leave button on the crew lobby or in info section of crew
@willow dune ok thanks
@dry fog #481198147478224896 2.7 2.9
@uncut iron be specific
@faint ivy news related to update is displayed in #news
@night cloak what link? Server invite link?
@mint hound what device are you using?
Android
Brand model!?
Coolpad note 5 lite
Check in setting the display option is notched or simple.....set it to the simple one.....restart the game ....if still not fixed repair the client
@night cloak That’s what you always say to everyone 😂
This is more of a semi console game,
It’s too much for a Mobile phone to handle unless you want to waste 800$ on a Phone
I got 7 though im good
What else do you want me to say?
What is amin assist in pubg game
It's self-explanatory, it helps you aim.
Means it like aimbot
Aimbot means each and every bullet of your gun will hit the enemy !
Smh.
And aim assist means it help to aim but how everything is done by our hand
When you're shooting, it will guide your camera towards the enemy.
Hi, I bought some clothes in a lucky crate and my friend told me that would be perm if I bought something, but it was only for 7d
Can you do that if anyone buy something from the lucky crate it’s permanently
You can suggest that through in game, @earnest goblet.
I want to become a beta tester for Pubg mobile please help.
There is no beta available for now . Once it will be available links will be provided in #news , @bitter vessel.
When it will available
don't know
We don't have any information about it.
Can someone explain me how red zone works and when does it appear?
Ok
@night cloak where is the crew leave button present?
@knotty tusk Tap on your own name and then there will be an option to Leave Crew.
Ohhhh thanks @tidal warren
@red fractal it appears randomly and it drops nukes apparently (kappa, it's frags but upgraded) inside the red circle on a random pattern, the point is that its hard to tell where the enemies where they are but this is mobile so it's easy.
It's random . It can come anywhere anytime , @red fractal..
@knotty tusk @willow dune
Nope, a prompt will show up saying “crew has been locked”.
They’ll have to wait until the event is over.
Understandable.
If you’re part of the Crew Challenge; you will not be able to leave your respective crews, a prompt will show up saying “crew has been locked”, perhaps that is the reason why you’ve been struggling to leave your crews. @willow dune @knotty tusk
make sure you are not running any graphics related software in background or along with the game
@green meteor are you facing this colour problem in this game only or with other apps also ?
Goto your phone settings and turn off colour correction @green meteor
in lobby just like normal ,but some UI changed to blue
Hello guys.. i have pubg mobile but when i tried to login.. i can't .. "server authentication error, login failed" .. help me
hiii
Are you on a mobile device? Or are you an emulator user? @gusty pilot
phoenix os
@gusty pilot #emulator-support
Anyone have a synergy bug with someone? For this one specific friend it's stuck
Try to repair the client, if that does not work, contact the customer service within the game settings, they will help you. @night cloak
already tried repair so I'll try to hit up support
Yes, do that.
Кто русский
Что плюс
Я русский
Акк в бане 😁👌
English please?
Спасибо разработчикам
А че
English is the primary language of the server, please refrain from conversing in other languages.
А как включить руский чат
Last warning, both of you, @raven sparrow @light holly.
can you tell me if 4 emulator players and 4 mobile players playing sam lobby
all lobby is same??
i mean mobile and emularor lobby is same
How doi download pubg mobile beta?
здесь разрешён только английский, @raven sparrow.
@night cloak I was banned for nothing in the sense of abstaining
Beta registration is closed, so you wouldn't even be able to play on it, @cloud tiger.
No, it is separate. EMU players do not play against Mobile players, unless you squad up with an EMU player. In that case, you do play against EMU players as well. If you form a squad in the lobby, and at least 1 user is an EMU user and the rest are Mobile players, your whole team will play against EMU players as well.@cerulean lantern
А где включен русский?
Contact customer service for issues related to bans, @raven sparrow.
@night cloak I was banned for nothing in the sense of abstaining
@light holly English only here.
Please refer to FAQ 2.9 in #481198147478224896 for further information, @raven sparrow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@cerulean lantern No , only if someone playing with emulator agaisnt mobile players
@night cloak Wrote, does not require
You will have to wait for them to respond. Sometimes it takes quite a while for them to do so since they have a lot of claims to go through. However, if they do not respond or only keep sending you messages about their TOS and rules, this mainly means you were found guilty and broke their terms of service in one way or another. @raven sparrow
How to send clan Requirement
@tidal warren I waited for their response two hours ago.
Please refer to FAQ 7.4 in #481198147478224896 for further information, @novel ice. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
It can take them up to a week to respond.
I would advise you to read through their TOS one more time, to make sure you did not break them in any way. FAQ 7.3 #481198147478224896. @raven sparrow
That is all I can do for you, rest is up to the Customer Service.
im experiencing ping issues through the asia server.....its not my connection....cause i looke at settings and its at 5 mbps.......pls find a way to fic that ping issue😭
Devs are aware of the issue . It will be fixed soon, @strange vine.
@night cloak thank you very much......
No problem.
@night cloak I m DM for clan Requirement to error
Yea sure , @novel ice.
Is not reply me
You can send it to @grizzled lark , @novel ice.
Ok
In game I can only send text message to my team not the all chat help
by when we will have the 10.5 update ? and whats new
why doesn't pubgm have mouse+keyboard / gamepad support
I'm tired of getting killed by people from the emulator
EMU players do not play against Mobile players, unless you squad up with an EMU player. In that case, you do play against EMU players as well. If you form a squad in the lobby, and at least 1 user is an EMU user and the rest are Mobile players, your whole team will play against EMU players as well.@night cloak
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
@ruby pine ^
about?
Ookla speedtest says my ping is 61ms
Which server you play on?
lag spike
@willow dune I'm pretty sure an admin told me emu players are getting matchmaked randomly against mobile, without any terms
kat said that
@night cloak euro
@night cloak scroll up a bit i just copied the text of "kat: aka anice admin to you
Asia server ping is high because lots of people play on that server . Devs are aware of the issue and it might get fixed when new Middle Eastern servers will come, @modest plank.
What is your connection like? @modest plank
@night cloak this above message u wrote should be in announcemnt its like keepson repeating
One second I'm inside a house, other secod hundred meter away
@tidal warren its quite good, my ping is 61ms according to ookla speedtest
Hmm maybe let's see, @willow dune.
What device are you using? @modest plank
@tidal warren Xiaomi Redmi Note 5pro 4GB RAM adreno 530
@modest plank nope
Facing server reconnect problem while having very good ping
@modest plank GPU 509 SD 636
In game I can only send text message to my team not the all chat help pls
@zenith crown let me recheck I think its 530
@tidal warren I also used that device the configuration is Processor 1.8Ghz 14nm Snapdragon 636 GPU with Adreno 509
Yeah its Adreno 509
Having server issues also can anyone help
530 is minimum requirement for fortnite mobile 😂 I got confused with that
@zenith crown In game I can only send text message to my team not the all chat tell me this pls
@modest plank yeah but i played in 509
@zenith crown nice
@plain sandal In matches? Pretty sure its not implemented yet
@plain sandal can you explain me better soni can help you
Wait a minute I will show a pic @zenith crown
@plain sandal Sure!
@zenith crown see mortal send a message
The biggest issue right now is that the Asian server seems to be overpopulated, that's why there are constant lag and ping issues.
Mortal was just probably spectating that team
As AcrNyte said, the only hope is that the MENA servers will take some of that strain off.
If we spectate then we can send message to them? @ocean crater
Pretty sure that was what he was doing.
This is what ookla says
But also a good ping in the comparison of all the server except Asia...
@zenith crown saw my pic?
Okay but still from 26ms to almost 1000ms is a bit too much
@plain sandal yeah send it to our community team just be patient and wait untill they reply!
I haven't been able to play at all this season due to the reason
What is tha @zenith crown
@plain sandal if you die & start to spectate a team, you can send them messages
So what next
Ok thanks @modest plank
@plain sandal didn't get u
Goto #chat for chatting
What's wrong if he send a msg
@plain sandal Yeah even i also do when i spectate my enemy
@plain sandal you literally telling the same thing to everyone from a month lol
@rapid rain why he is explaining his issue regarding pubgm
But its a feature that you can msg if you're spectating a enemy @zenith crown..
guys i need help
@lucid niche Yepp
i used to use 6x as 3xwith m416 but when i customised my buttons layout according to my claw .. my scope resize button vanished ... i also did deleted the game and installed again but still no success
Can you explain your issue, @paper latch?
(Scope Adjust button vanished )
bro when i scope in with 6x there is a button on screen with which u can resize the scope between 3x and 6x ... but this button vanished
Oh
plzz help i also repaired my game but still no success
Is it in the controls when you edit the controls?
@plain sandal Do restart your device and the try...
in the controls section it shows there but while playing not showing
@plain sandal are you playing that time in custom room ???
Then it might be same as quick scope switch button.you can reset the controls then try again, @paper latch.
Guys, using gfx took is illegal?
I mean will it get you banned?
Cuz Phone isn't running pubg that great as it ran past 6 montsh
Months*
yeah
So I'll be banned? @ @soft gale
yeah, sometimes
:(
@carmine jacinth 3650days ban😂
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Omg.
Why my device is not supported
You need to meet the requirements given in playstore(pubgm) description @muted loom
@hollow echo
I wanna ask for title deadeye,
There got time to kill after frist kill? Or no time
0.10.5
What's new:
-Tukshai for Sanhok map
-New snow area in Erangel map
-New dynamic weather in Miramar and Erangel map
-New death cam feature to show you a replay of how you died
-Zombies Mode
-MK 47 Mutant rifle
-Laser sight for weapons
-Snow bike for Vikendi
-New dance emotes
-Classic Voices
**PUBG Vikendi snow map removed from beta
Can someone confirm this is real? I actually been wanting a death cam feature for a while now
Any official info will be announced in the server. So we don't recommend to trust it, @proud oasis .
Ok
@formal nacelle no idea
I need a support
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
Please read this channel's pinned messages for further information, @frail blade:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
when will next update come
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
@willow pumice ^
Fill in the survey in #community-news, @night cloak. Please stop spamming the same issue over and over again, thank you.
OK Thank you
Yes, @jaunty shoal.
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
I have problem with game scaling on my iPad pro 11 .
so I have been having this problem for a while now whenever I restart my game at a certain building the building seems to have disappeared and I can see the ppl in it and the items
@frail blade Reset HUD =)
The game is lagging on my phone. Help. Especially when shooting. I shot a bullet and the game freezes then goes back to normal
@night cloak its because of your net connection which clear shows due to high ping its getting bugged
@supple wasp it happens on every server
And normally on that server I get -200
So it was just for a short while
@night cloak you play on which server?
It was Europe and if You think it’s not playable right now I am on diamond 3
Help
@supple wasp I play Europe
@night cloak check ur graphics settings
@night cloak what phone do You have
Its all on low
@night cloak please try repair option but it usually because of net connectivity
Tecno canon CX air
Someone help me... In our crew challenge 1 match kills and rating are not added. And solution to fix the bug
Caused by server instability, @night cloak.
@night cloak put ur FPS on medium
Check if that helps
Can the game run well on techno canon 11 lowest settings
Its even on low
The team is aware of the issue, @full badge.
My ping is about 160
@supple wasp I clicked the repair button so many times then I would have liked it even resets my settings which is the worst part
@night cloak is this happening to everyone?
@full badge yes!
Most probably
As he said the team is aware of it.
We can just provide some temp fix which may or may not fix it actually as this is global issue
Most players, @full badge.
Just check your network connection and repair client....play a little bit on low graphics.....that's all we can suggest to do!
😔😔😔😔
Anyone that is facing lag!
Can i play two pubgm account in a single phone using twin apps ?
@verbal forge I used that earlier .it worked for 2 months....before 0.9.0 but in 0.9.5 they started banning with warnings......if you try to run game in a twin/clone app u will get ban
@willow dune oh okay :-(
When are crew challenge rankings final?
I have a question
Do we get more missions in this last week of season 4? Cuz im kinda afraid I wont finish it and im at lv 90 considering I will get 4 elite missions and some 50 points missions
No, @wind anvil.
Spend money
crew challenge rankings are final as of 30 minutes ago
if you have uncompleted missions weeks ago, then complete them
I barely can spend money on pubg
I have all missions from the previous weeks completed @soft gale
oof, then spend the money
Lol today I gave clear headshot to one enemy in sanhok and it get registered as body shot😑😅
It made us loose the match
Aim higher next time.
Lol I aimed to his most top part of lvl 2 helmet
@gentle panther that is also bug bug bug bug everywhere
@gentle panther depends upon distance
Nope
Sometimes u have to hit in air so that bullet drop will hit on head
@wooden oasis I know😂
@willow dune I alreadg know that
And for your kind information I was using AWM
I shot not a headshot 50mtrs away with kar98 and it took 3bullets take level 1 helmet @willow dune
Distance was less than 50mtrs
@wooden oasis Yes
I also think that sometimes the value of damage decreases🤔
But my issue is totally different
Headshot got registered as body shot
Lul
Haha
Everyone here thinks that it is our fault, we misunderstood the game... @wooden oasis
Use #pubg-mobile
We want fix patch
Buildings never rendered when I jump from a parachute,it takes a lot of time to render
I died like this just now
I've repaired and re-inatalled the game still same issue
I'm using high end Samsung S8 plus
With game mode
@night cloak Yes I have tried changing the graphic settings as well, still the fps goes back to 30 in fullscreen mode.
@cosmic gazelle textures disappear to me when i reconnect to the game bc of mic bug
Any beta version cmg
No.
@cosmic gazelle i live with this using my budget phone they normally load in after 10-40 seconds for me
so on a S8 it shouldnt happen
@cosmic gazelle This is most likely an issue with your phone. You can try "repair client" on login screen to fix it. If you're playing the game on SD , I'd suggest to move the obb and data folder to the Internal Storage of your phone or vice versa. If it doesn't fix, try to completely re install the game. If these doesn't work maybe visit your nearest phone service center, it could be a faulty hardware issue too.
Somehow I hit enemies in the body and counts as body shot and sometimes I hit the enemy in the chest and it counts as headshot 🤔
Never in my life have i seen that. Prolly lag or them twitching at the last second. Hip fire is rng too so bullets may hit the head even tho reticle is on body
@wind anvil you can get a headshot while not scoping due to bullet spread
what weapon were you using @wind anvil
This game having server delay problem now a days also high ping on cutom room problem
Yes i have a good internet connection i tested my ping yesterday it shows 20 ms
I m on Asian server yet it shows north America
@quiet kite cross server matching
@small stag means
In my game there is no option for crossserver matching
it pops up next to the start button after a minute of failed match making
@quiet kite
Ok.
the SA and NA servers are taking some stress off the AS servers by matching AS players with the corresponding server players
Maximum matches I play per day is above 7 to 8 . Highest 10. Out of those 6 or 7 matches after I die I can't spectate.
But match didn't end
Ok. Thanks for the info
not a problem
Well when is the next update?
we have no information on that as of now
Ok. Then . Bye UF
alright if you have anyproblems let me know
Доброго дня суток, подскажите что делать в данной ситуации, сразу скажу что проблема появилась после того как переустановил виндос (Выдаёт ошибку " failed to start emulator tencent gaming buddy.Failed to start the engine.Error code:1 ")
Game ID
@night cloak i need it on a form of a question
Ok
I always finish a game but then it says the match has ended and that it couldn’t connect to the server
Can you please fix FPS LAG on galaxy j7 core. I cant even play on low settings even tho i used gfx tool but it gets you banned can you please do something about that?
@night cloak Unfortunately you'll not get better performance on J7 core because of the specs of your device. There is a PUBG Mobile lite game under development which will be released soon. You can play that once it's out globally, until then, you gotta be patient or maybe plan to upgrade the phone.
Can someone give me a content creator role?
@lavish token Go to gch.tencentgames.com, sign up and add your channel there. After that, privately DM Error or Any other admin.
@lavish token Bruh you have to apply for it after then dm any admin regarding cc role...
I need some help
Yeah sure
I found a map fail
@old cape kindly do restart your phone and then try again
@old cape if you're getting that issue still then do reset your server
- Tree 2 small
- Its on the head xD
@old cape Auh this issue i also faced it's a bug in erangle map and it'll fix in upcoming updates.
K xD
@old cape Yep.
Hey guys when the update is coming for global?
And does anyone know about the Middle East server ? And when they’ll release it?
@grizzled lark again but this time forget to copy his id and closed the chat
Vikendi( beta) has grass off the ground
@solar igloo every vikendi players know!
@zenith crown Thank You for reporting
@paper mason this happened to me once!
When will Pubg mobile make Octopus legal for controller players? I heard they're banning people because of that.
Hey. I always play with my friend and her friend who always tries to kill me and when he knocks me out he revives but its really annoying! Now, i knocked him out and revived and lost 30 merit but whenever i report him he never loses merit! Why? I wish pubg could ban him at least from finding matches for a while
And i also lost my ranks because of him. He knocked me out near to the playzone, revived me and got away with his vehicle and playzone killed me
@oak aurora I understand it might be very frustrating to get injured by teammates. You wouldn't lose 30 points just by knocking and then reviving. You will only lost points if you actually finished them after knocking them out. If you think you didn't kill your teammates, you're welcome to contact customer support via in game and they'll explain and do proper judgement. Meanwhile, I strongly recommend you not to play with such teammates.
@paper mason It's just a visual bug. You've to report it directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
@night cloak Such things will never be legal in PUBG Mobile game. It gives an unfair advantage to the people who play using touch. And it is against the TOS of the game and might result in a suspension of your access to the game account.
Thx @Baymax
@magic idol that's happend to me before but the staff told me that I was hacking but I wasn't
It wont let me buy anything
i wanna buy those two outfits (Time Traveler Set and Red Streak Set). I missed that moment. Will it be come back on Shop ??
please bring those back...thank you!
Why wont it let me buy anything, it said system busy
@open hound @tropic ravine Ive get banned without any reason (for 10 years) is it a bug and will it get Fixed. And What can I do now?
(I didn't used hacks)
Did you exploit a glitch? @median flicker
@median flicker Were you using any third party tools?
@tropic ravine No I didn't use anything
The beta version for 0.10.5 hasn't been released yet?
@restive parcel No I didnt do anything that was forbidden
@boreal ore see the past mentions of it
@night cloak ??
See the past mentions.
That error has been shown before so you'd see all the past mentions both here and reddit
Wydm, english pls lmao
Trace the error and you'd see the results of what it means and how it's resolved.
How do i leave my crew
That is registered
It says it’s locked and i already tried losing 2 times yesterday to get disqualified and leave crew
Can u vc and walk me threw what to do lmao
Yeah, pretty basic search and result. The code is shown on image just trace it back to past posts
Once you're registered you're in. You kind of just have to let your crew fail
Take the code , place it in search, follow the results
Huh???
The ones on Reddit will probably do better as that's where devs bother to talk more
You won't hear much since I'm not typing on anything with a mic
Pretty straight forward, I'm typing that's how you're seeing his digital text, and what being used to type this digital text has no mic
What is team formation error?
Thus, you won't hear anything
Someone dipped
Mk
It says team formation error when trying to invite people.
If They're being invited and are on say emu while the other. Are on mobile than
Probably because you repost the same message over and over
I'm using the official tencent gaming buddy and got this
I did nothing! All I did was play it happily yesterday then turned it on today and saw this!
Oh
Email them
That is weird tho
@sour ermine I did 😔 but do they actually answer?
Oh
You gotta temporary ban
That's a temp ban
@supple rivet
Maybe you did something wrong
Like use all your merits
Or hacks
That's the only reason to get banned
I don't hack
or just modifying the game files
And I never Grenade any1
That to
I don't even touch the files
Hello, @supple rivet!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
It's there to change
Kindly use #emulator-support @supple rivet. For issues regarding emulator
Ty @vital sluice
@vital sluice can u help me on it tho 😢
I'm feeling lost and alone and no1 cares
@supple rivet idk much about emulator, maybe you can hop on later when a staff is available. Right now they could be busy .
Then wait for them to reply @supple rivet.
Will they help me tho 😢
It could take time for them to respond,but they will.
Why has pubg still not fixed the mic button?
Like it's been what nearly 6 months?
New year resolutions for pubg : actually make sure something as fundimental as a mic work
@vital sluice how long of a time 😔 bx I wanted to @ least reach rp 60 b4 end of season fer ump skin 😢
It has already been fixed, @marble vigil.
Uh, yes it has.
I had it happen 3 times yesterday
So no
Had to refresh so many times
Don't make false statements
Smh.
Customer service takes a day to a week to reply, @supple rivet.
Hello admin and mods I have found a very bad bug in pubgm that it just lag the whole game even tho if u have a good wifi like you went to on other place and it will transform you somewhere else and sometimes it says serve discounted something like that I hope you guys will fix it
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
What are the minimum requirements for a good game play experience?
3 GB of RAM and a 2 GHz processor is recommended, @frigid sentinel.
@night cloak ty
@lime juniper funny enough, i have 3 GB of ram and 2 OR 2.1ghz processor.
And i lag
Framedrops
It could be a rumor but Chinese lightspeed version doesn't have Zombie mode, so i expecting it's not going to be release @night cloak (i already know i'm not a moderator and admin)
i cant download
Are you using a cellular connection, @night cloak?
yes
It may be that the game is not properly optimized for your device, @alpine granite.
Switch to a Wi-Fi connection, @night cloak.
It's a redmi note 4..
i dont have any wifi
Exactly, @alpine granite.
It's a very populae device
im using pocophone F1
It is a new device.
damn son
i got this problem just now. i play pubg 6 hour ago no issue
where's the update notes? @night cloak
You should establish a Wi-Fi connection to download the files, @night cloak. If you do not have one, find one. Or try to reinstall the game.
Whoops
Which link, @night cloak?
i just saw a picture in frames before it was even posted
Idk
Those patch notes are not confirmed, @night cloak.
Hey, I asked yesterday, no answer 😦 asking again. What happened with cross server matching ? Playing NA duo, emulator and NO game ALL DAY, same as yesterday, no game at all. the day before where there was possible allow cross matching got game within 5min. Now i can wait hours and hours and no game.
