questions

[unique drift]

Can someone help me about my microphone problem?? :(

I just wanna now if it's a problem of my net or the game

[icy carbon]

@unique drift Could be your headset

[unique drift]

My headset doesn't have microphone

I use the default microphone (cellphone)

And the problem started on December 20th

[icy carbon]

@unique drift Do you play with an earphone?

[unique drift]

This doesn't have microphone

This is my internet speed so idk if this is the problem

I always played with this so idk what happened

[jovial cedar]

Did any software update on the 20th?

Check to see if anything updated on the 20th and recheck your settings

[unique drift]

Only the aplications

[jovial cedar]

Clear your background apps

[mortal patrol]

is it kb

[unique drift]

I always clear the background apps when I play

For playing without lag

My cellphone is Huawei P9 Lite

[mortal patrol]

bro you must check #community-news channel

if your data good then you must send information

[unique drift]

Well the problem is that, my FPS are stable, my ping is around 70ms-140ms, I can hear my teammates but they can't hear me because of my microphone sounds discontinued

And I had been having this problem since December 20th

[night cloak]

@unique drift This is a bug in game which might be fixed soon. Meanwhile you can use discord for any voice communication, hope that helps.

[unique drift]

Well, thanks

That's what I wanted to ear if it was a problem of my cellphone, the game or my net

[night cloak]

You're welcome. Is there anything else I can help you with?

[unique drift]

It is the only problem I have

Thank you

[night cloak]

Alright. Should you have any other questions, concerns or inquiries, do not hesitate to contact us back. Have a wonderful day!

[unique drift]

Thanks, good day

[warped dragon]

Preciso de ajuda com a Crew Challenge da América do sul

[night cloak]

@warped dragon Hey, can you be more specific about the problem?

[warped dragon]

O problema é que o jogo sumiu com duas partidas , do grupo 2 fase1 e 2.

E por causas dessas partidas não consegui classificar

[elfin zodiac]

English ? @warped dragon

[warped dragon]

Como pode perceber que as partidas do grupo 2 fase 1 e fase 2 não aparece

No

No english

[lean wing]

we were not classified because 150 points are missing for my squad
@elfin zodiac

[warped dragon]

Good night, I want help on the Crew challenge, because it is not appearing 2 matches, the matches of group 2 phase 1 and phase 2, because of 12 games played, only 10 appeared.

[elfin zodiac]

I cant help much, I dont know much about the crew challenge @warped dragon @lean wing

[lean wing]

Ok, i will wait for support msg @ game

[warped dragon]

Where should I complain then? because in the game says to complain here, and here you do not know

in the game message support they send come question in the discodi and here nothing helps

[lunar geyser]

Bro how i will report a hacker

I have the video

@elfin zodiac

[haughty cypress]

@lunar geyser oooo i wanna see hacker video

[night cloak]

Report player in game.

I mean player profile

[lunar geyser]

@night cloaki reported him but nothing happened

@haughty cypresshow can i send it to you

[haughty cypress]

Dm me

[night cloak]

You cant send vid in dm?

[lunar geyser]

I don't know 🙄

[haughty cypress]

Just send me the link lol

[lunar geyser]

@haughty cypress i have it because i filmed it

[night cloak]

Recording a game is not a link. I guess

[lunar geyser]

@night cloak yes 😂 💦

[haughty cypress]

Well then post it on youtube and send me the link

[night cloak]

Lol

[lunar geyser]

@haughty cypress hahahah .. i cant dm you i don't know why

[night cloak]

You can post here.

[lunar geyser]

Were

[night cloak]

This channel

[storm flume]

Hello, @lunar geyser!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[vital sluice]

Not necessary to send here ,we can't do anything about it.

[lunar geyser]

@vital sluice😑 ok i will delete the game tho because no one can do anything to a hacker

[vital sluice]

Multiple hackers are being banned @lunar geyser, the team is definitely working on the reports they receive.

[soft lion]

@night cloak

@vital sluicehelp

[vital sluice]

Yes @soft lion ? State your issue

[soft lion]

How much will I go down in season 5 @vital sluice

If im in crown 2

How much will I go down in season 5

[vital sluice]

I was crown 2 last season and pushed to platinum 5/3 @soft lion. We are not exactly sure how much it gets reduced to.

[soft lion]

Crappp

I needa get to ace then 😂

[inland zealot]

What is the minimum requirements for pubg to run in emulator

I have 4gb ram, quad core i3 processor

But still it is laggy

Graphics and frame rate is low @vital sluice

[half pulsar]

Is there a solution I'm getting this issue in DirectX

[inland zealot]

@vital sluice

[soft lion]

@inland zealot just play mobile like ur supose to 😂

[hollow vault]

is the server not responding problem server sided or it's my net/phone

[inland zealot]

Mobile is also laggy

So not interested any more

[soft lion]

@inland zealot ur device

@hollow vault network

[inland zealot]

Moto G5s plus

[storm flume]

Hello, @half pulsar!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

[hollow vault]

@vital sluice ?

[inland zealot]

Sry

[vital sluice]

@hollow vault restart your internet and game if it happens again, do report it in-game. Some issues with the asian servers lately.

[willow dune]

@half pulsar #emulator-support

[half pulsar]

I found

[hollow vault]

would repairing the game client help ?

[vital sluice]

It would help @hollow vault. But temporary fix if you face such errors is just to restart the data or the game.

[hollow vault]

@vital sluice alright thanks.

[willow dune]

@hollow vault facing problem in Asia server?. They are getting a bit heavy now a days...be patient....if you get no response from the server....just disconnect from internet and connect again.while in-game

Don't wait for the server

[hollow vault]

@willow dune yup frequent reconnect issues and also facing lag/frame drop

[vital sluice]

I definitely think that's what I told him

[willow dune]

Yes.....

[inland zealot]

@hollow vault same with me very laggy

[vital sluice]

#community-news .

[inland zealot]

Yesterday I installed in emulator

It was so laggy that I can't even exit the game

[hollow vault]

and the survey is 3 server specific ..

[inland zealot]

@willow dune

What should I do?

[vital sluice]

This channel is intended for mobile support @inland zealot, Please wait for a staff in #emulator-support .

[inland zealot]

Is Europe or North or South is good?

America is good*

Than Asia

[vital sluice]

@hollow vault there is an option for others where you can enter Asia.

[soft lion]

@vital sluice when is season 4 over

[hollow vault]

@vital sluice mind if i dm u a screenshot ?

[inland zealot]

19th

[soft lion]

@inland zealot k u think I can hit conquer before then ??

I'm at crown 3

Qbout to be crown 2

[vital sluice]

@soft lion royal pass season 4 on 17th.
Ranking season will end in the same month .

[inland zealot]

May be not sure🤣

[soft lion]

Kk

[vital sluice]

Kindly avoid discussions here , use #pubg-mobile or #chat .

@hollow vault screenshot of ?

[hollow vault]

@vital sluice the survey form

[vital sluice]

Alright @hollow vault.

[hidden nexus]

"lag" is also in ASIA server

[solid lance]

When will the game be playable in Sudan without vpn?

[willow dune]

Wait for #news @solid lance

[solid lance]

Can you leave answering for the server mods please?

[keen solar]

how do you get the checkered finish airplane skin

[inland zealot]

Lol @solid lance 🤣🤣🤣

[desert barn]

Lol 😂

[willow dune]

Oh...ok

[night cloak]

@solid lance if a knowledged community member answers before a mod it's ok. There are specific guidelines and rules for this in pinned msgs but it's ok for us to answer questions

[merry sandal]

👍

[abstract lance]

Whenever i play classic games my ping remains between 40-80ms but in custom rooms it is always above 400ms. Any idea as to why that happens?

[night cloak]

Because os server issues or maybe network. Please fill up the survey in #community-news to solve it in future updates and help devs, @abstract lance.

[abstract lance]

I play on Asia server and the survey has no option for Asia

[night cloak]

Then maybe they are aware of the issue in asia server.

Nope, @haughty cypress. It is removed.

[haughty cypress]

huhhhh

[night cloak]

Check the survey again, @haughty cypress. Other option is removed .

[night cloak]

Is this like an error for Vikendi Beta?

Maybe. Please report it in game, @night cloak.

Maybe better luck next time

[light kelp]

I shot 100+ rounds into every person I shot at and I am the one that died, I had M416

[night cloak]

yea it also happened with me shot 60+ with akm but i died

[sand wraith]

if I use vpn because of having high ping, shall I be get banned?

[night cloak]

Check your internet connection, @light kelp.

We don't suggest using a VPN while playing, @sand wraith.

[sand wraith]

I always get more than 250ms & sometimes more than 400ms in Asia server. I can't touch other servers though. others are damn high. @night cloak

[pale cosmos]

@vital sluice today i updated game what was for that

i updated the game but sees no changes

[short cliff]

my Id 5109729381 is stuck in Vietnam server because when Tencent gaming buddy added Vietnam version they failed to announce that my account would be locked in Vietnam server until I logged in Vietnam game ,I am a YouTube streamer also a offical content creator for pubg mobile and an influencer for Tencent gaming buddy , I am over the fact that my I'd cannot be recovered back to international server ,so I have made a new account but I would like to know if I can get my purchased skins and advance custom rooms i was stock piling for more the. a year and more then 1000 dollar invested can be restored to my new accounnt ,Please let me know as soon as possible as 1000,s of my subscribers are waiting for this reply . My new ID 5233504358

[night cloak]

You can't sign in back to international version once you logged in to the Vietnamese version. But you will still play with other players who are using international version so what is the problem, @short cliff?

[short cliff]

@night cloak vitetnam version has lower graphics .Also bullet registry issue . That is why I made a new account and now requesting help to get my purchase transferred to my new account so I can abandon the Vietnam version Id

I have more then 1000 dollar invested in my Id that is stuck in Vietnam version ! And it was not even my fault as I have informed to PUBG mobile before I open a case before the warning pop up and official announcement from TGB and PUBG @night cloak

[willow dune]

#emulator-support

[short cliff]

@lime juniper asked me to check with customer support as the in game purchase transfer issue is related to PUBG mobile They asked me to reach out to PUBG mobile customer support @willow dune

[icy carbon]

Why is chat based on our teammates’ language and not us? Wasn’t it fixed back then? Why is it happening again?

[willow dune]

So yeah wait for their response! And also I'll DM a link for support also via website ...you refer to it and fill the form related to your issue that's what can be done!

[latent mesa]

Match threw me out in the middle of the game saying match has ended

Help

How to enter match again

[short cliff]

Ok fine @summer heath

But I expected more help . As I am part of the family . But getting tossed all over like a ping pong

[haughty cypress]

what family? :0

[lofty plover]

i need help

[willow dune]

😮

[lofty plover]

i cant download pubg because tencent buddy needs 3gbram and i have 2gb

[haughty cypress]

lols 2gb pc

isnt that super ancient

[willow dune]

So buy some ram!

[lofty plover]

my cousin plays on 2gb ram

[haughty cypress]

probably on apple devices i guess

[lofty plover]

pc

[mellow echo]

Gyroscope is not working in my phone

[night cloak]

No . Tencent Gaming Buddy needs 4 GB ram. Check pinned message in #emulator-support , @lofty plover.

[mellow echo]

As my phone support gyroscope

[willow dune]

@mellow echo probably callibrate your gyro settings of device

[night cloak]

Have you enabled it through settings, @mellow echo?

[lofty plover]

where is emulator supprot

[mellow echo]

Yupp

[willow dune]

#emulator-support

[storm flume]

Hello, @lofty plover!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

[mellow echo]

I'm using moto g5s plus

[lofty plover]

there r too many # s

[mellow echo]

When i search in YouTube about gyroscope ... almost only 2% people can use gyroscope in pubg

And other have bug in gyroscope

[night cloak]

Can you show that you have enabled it in settings, @mellow echo?

[mellow echo]

Yeahh waiy

Wait*

[lofty plover]

i still dont see emulatorsupprot

[mellow echo]

@night cloak

[night cloak]

Have you followed machete 2.0 message, @lofty plover?

[solemn current]

Someone explain to me wtf the man who discovered milk was doing with the cow in first place 🤔🤔

[night cloak]

And can you use it for other apps, @mellow echo?

[willow dune]

@solemn current ?

[night cloak]

This is not place for off topic questions, @solemn current.

[mellow echo]

Yes...

[willow dune]

Related to #questions ?

[mellow echo]

In facebook it is working

[solemn current]

@night cloak my bad

[willow dune]

#chat

[mellow echo]

But not in pubg

[pale cosmos]

@mellow echo tell me ur problem i also on emulator

[night cloak]

Are you the only one facing the issue or is it working for your friends, @mellow echo?

[full sonnet]

yo uh my PUBG keeps crashing ever since the small in game update I downloaded

[storm flume]

Hello, @pale cosmos!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

[full sonnet]

*ever since I downloaded the small update

[night cloak]

You can discuss about emulator in #emulator-chat , @pale cosmos.

[mellow echo]

I don't know about my friend

But all the moto g5s plus user sre facing

As i saw the videos in youtube

[night cloak]

Alright, @mellow echo. Thanks for the report.

[mellow echo]

Hope you guys will fix it

And when the enemy's are near the game is lagging very badly...

Enemies*

[night cloak]

Don't forget to report it in game too, @mellow echo.

[mellow echo]

I had done...

[weary cosmos]

zombie mode

[night cloak]

Thanks . That will help . Can you send the link of the video in which moto g5 plus users are facing the issue in dms, @mellow echo?

[mellow echo]

Yeah wair

Wait*

[night cloak]

Um i reported these players

I have no idea if they are hacking or not

Devs will investigate that font worry, @night cloak.

Okay

Because were getting shot and they werent suppressed

I got instant headshots

It was my last game

[solemn current]

Lucky boi

[night cloak]

It was squads miramar

[solemn current]

@night cloak dm in 10 years to play

[night cloak]

I these peoples name were (chinese letters)edwin

I even recorded their game play it was about 9 minutes

And where do i send this

To the customer service in game, @night cloak.

Alrighr

These are like possible wall hacks

I can't possibly send screenshots to pubg costumer service

[simple scroll]

I m literally very tensed from lags😠😠

Can anyone help

I said 20th time

[storm flume]

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[quasi quarry]

There is lag too in Asia server where is that?
That is soo mean.

[half sandal]

Hmm... there should be the “Other:____” option

That’s how I filled in that question

[storm flume]

Hello, @half sandal!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[robust citrus]

I need to report a hacker in game he using aimbot and wall hack and lots of like speed hack unlimited health hack and no reload no recoil.. please remove him

[haughty cypress]

woah pro

[robust citrus]

Please ban him

[haughty cypress]

dont ban pros

[solid lance]

When will the game be playable in Sudan without vpn?

[robust citrus]

@haughty cypress it's not a pro it's a hacker

[haughty cypress]

no u

[willow dune]

@robust citrus if you find anything suspicious about a player you may report that player by visiting their profile and selecting report button located in lower left region

[weary cosmos]

fix the server lag

[light kelp]

They are trying to fix the lag

[willow dune]

@weary cosmos do take the survey in #community-news

[weary cosmos]

@willow dune i cant find KRJP server

@willow dune and asia server

[willow dune]

Then they are already know about the issue and working on it.

[native moat]

Official site?

[night cloak]

Yes, @native moat.

[willow dune]

@night cloak I don't know why are there sites as one can buy in-game

[night cloak]

It's for emulator users, @willow dune.

Because this sites includes some additional payment methods and supports many countries, @willow dune.

[willow dune]

Oh.

[summer heath]

@short cliff you tagged the wrong white dude

[outer turret]

wrong tags... xD

[willow dune]

👀

[fading lagoon]

Can tencent fix the bugs and dysnc?

Or no?

[normal fulcrum]

If we have to make specific number kills with a specific kind of weapon in any mode than why war mode kills are not counted?

Hello?

Anyone here?

@robust citrus use report button on left bottom. If you are 100% sure he's using cheats and/or scripts, than ask your friends to report him as well.

[oblique plover]

Can anyone help me here?

[stable ether]

Send pic and your question

[oblique plover]

If I change a setting here will I get banned? It's not a third party app it's from Android itself

[obtuse folio]

Need help

I got ban for no reason i am an emulator palyer and playing since season 1 ;_; please help me

Player*

[tidal warren]

Is that some sort of a Game Boosting app? Or what device are you on? @oblique plover

[oblique plover]

@tidal warren it's not an app. I got it from update Android version from 0.7 to 0.8

[tidal warren]

I wouldn’t recommend using that.

[oblique plover]

The setting is available for all gaming app

[tidal warren]

Just adjust the GFX settings from within the game itself.

This still can be counted as a 3rd party gaming app, even though it came with your phone.

[oblique plover]

Oh ok thanks

[tidal warren]

We’ve had our suspicions that these apps ban users as well, I’ll ask the CT and then let you know the outcome. @oblique plover

[obtuse folio]

Can anyone help me

[oblique plover]

@tidal warren thank you man

[tidal warren]

Yes? @obtuse folio

No worries. @oblique plover

[willow tinsel]

...what ohone are you using. Id its your oen its resolution tricks and kernel tweaks. Ninwirries

No worries*

Oem

[obtuse folio]

@tidal warren can u come pm so i can explain everything

[oblique plover]

@willow tinsel yeah it came with the OS update. So that means it's OEM

[tidal warren]

Explain it here please. What’s the issue? @obtuse folio

Is your account suspended?

[obtuse folio]

Yes

[willow tinsel]

What manufacturer?

[oblique plover]

@willow tinsel LG

[obtuse folio]

I am an emulator player

[tidal warren]

In that case, please read FAQ 2.9 #481198147478224896. Everything you need to know is there. @obtuse folio

[obtuse folio]

And last time i played on erangle but when the game end i got server message data has been changed somethingh like that so i ignore it and turn off the game then after 2 hr i on my pc and see my account was logout so i open facebook and login but this message showing. I aslo try to clams file but it dident work please help me if you can sir.

[tidal warren]

We cannot help you any further with the account suspension. Tap on “File Claim” and then wait for the CS to reply.

[obtuse folio]

Its not working

[willow tinsel]

Just aet fpa unlimited and leave resolution akone. If you have choppy gameplay then start tweaking. Alot of oems include these days mode for gaming. Oneplus has gamemode.30 samsung game center, gaming phones come with these. They are allowed as they dont mess with tge game, rather they tweak your kernel and clean your notifications whike gaming

[obtuse folio]

I wait for 10-15 min and its doesnt work

[willow tinsel]

Just set fps as high / unlimited

[oblique plover]

@willow tinsel oh ok thanks

[tidal warren]

It takes at least a week for the Customer Service to reply. @obtuse folio

[night cloak]

Please someone from pubg mobile team need to do something about this problem its hepping on mostly wifi connections btw internet is perfectly working fine everything is good but still this errors comes every time when I try to play this game on wifi connection otherwise game works fine on mobile data network

[river comet]

can anyone tell is pubg mobile is gonna fix this half control not showing up in the game and the buttons are large as hell and some bugs on ipad pro 12.9 inch please fix this devs and mods.

[storm flume]

Please read this channel's pinned messages for further information, @river comet:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[river comet]

wot

is this magic

theres no pinned messages

[tidal warren]

What “half-control” are you talking about? @river comet

[river comet]

oh found it

no like i cant see my backpack and other controls in game

when i play a match

[tidal warren]

Oh, you’ll have to adjust the Zoom settings.

[river comet]

wot

where

[tidal warren]

It’s in the pinned messages.

[river comet]

…

[night cloak]

@tidal warren. What about my problem

[tidal warren]

@river comet

[river comet]

i know

[tidal warren]

That prompt mostly shows up when there is no connection. @night cloak

[river comet]

wdym about adjust @

didnt meant to click @

and how to fix this backpack and controls not showing up :(

[tidal warren]

Have you done what the pin says? @river comet

[river comet]

yes

[tidal warren]

Do that, it’ll fix your resolution.

[river comet]

yep

And fix controls how??

[tidal warren]

Again, you need to be more specific. What controls?

[river comet]

ok ill send ss be right back

[night cloak]

guys make some opportunities for ID CARD... needed an ID CARD but i can't afford it..

[tidal warren]

There are multiple ID cards available in achievements, you get them with particular levels. @night cloak

[tidal warren]

Does this happen in each match?

[river comet]

yes

[tidal warren]

Have you tried repairing the client?

[river comet]

yes

[tidal warren]

Or resetting your controls?

[river comet]

nope when i reset controls it happens too

i tried moving every controls different places still doesnt work

[tidal warren]

Seems to be an issue with the 12.9” iPad only.

[river comet]

yes or not idk

People doesnt respond...

When i ask

[tidal warren]

Have you played a match where those buttons showed up? The inventory I mean.

[river comet]

wdym

i didn’t understand

😢😢

reply to me

dad

[tidal warren]

Has this been an issue since the 0.10.0 update? Where for all of the matches, the backpack doesn’t show up?

[river comet]

idk which update but since the winter update i know that

[tidal warren]

The thing is, I have not seen other 12.9” users complain about this. There were some resolution issues fixible while zooming in, but no one has ever mentioned the backpack icon missing.

[river comet]

what

is it me only?

wtf

[tidal warren]

This makes the game essentially unplayable.

[river comet]

i know thats why im asking

[tidal warren]

I’ll add it to the list of bug reports.

[river comet]

does that mean i have to get new ipad

does it affect the new apple ipad pro

[tidal warren]

Have you tried to reinstall the game?

[river comet]

no

[tidal warren]

Then do that.

[river comet]

i know its not gonna work

.

[tidal warren]

Try, then come back and let me know.

After the reinstallation if it still doesn’t work, I’ll add it to bug reports.

[river comet]

but pubgm takes kinda long to install but ok

and btw one more question

[tidal warren]

Yes?

[river comet]

So if i instalk pubgm back again and reconnect to my fb acc does that mean it resets my controls?

im nervous xd

@tidal warren

;-;

[river comet]

weird flex but ok

[tidal warren]

That’s the main point tho, to reset the controls and make the backpack icon appear again. @river comet

[rocky echo]

Whats this green border around my game?

[tidal warren]

What device are you on? @rocky echo

[rocky echo]

@tidal warren samsung

[tidal warren]

What type?

[rocky echo]

J7 prime

[river comet]

im mad wtf

ok be right back

[tidal warren]

But essentially no, it will not reset the controls since they’re stored within your account. @river comet

[rocky echo]

I restarted the game twice but its still there

It was never there before.

[tidal warren]

Does it appear around other apps?

[rocky echo]

No

Only game

[tidal warren]

Only around games?

[river comet]

thank god lol

[rocky echo]

Its in the game itself

[river comet]

how long does pubgm take to download im curious

[rocky echo]

See the screenshot

[tidal warren]

Reboot your device. @rocky echo

[rocky echo]

Kay

[river comet]

yesbro

ok ez fix

[tidal warren]

Depends on the speed of your internet. @river comet

[rocky echo]

Strange things happen on this phn

[river comet]

and if u have aptoide and apkpure uninstall them

they have virus n stuff

[rocky echo]

Nah i dont use them

[river comet]

good

[rocky echo]

Yep

@tidal warren thxs

[haughty lance]

How to buy uc using PayPal

[echo merlin]

hiiii

[night cloak]

Hi

Hello , @night cloak& @echo merlin. please use #chat for chatting.

Game no play

I spent £150 for m416 spin and i did not get a single weapon part and the drop rate for that is 25% so can u gift me some weapon parts or refund my uc

Hello

[willow dune]

@night cloak impossible sorry

[night cloak]

@willow dune what thats not fair

Game no play

@willow dune my hard earned money wasted on lies

Game doesn't allow refunds . And there is no point of talking about it here.

It was a 25% drop rate

Can you show screenshot, @night cloak?

[willow dune]

@night cloak u were in 75% maybe.

[night cloak]

@willow dune ?

[inland kite]

@night cloak This is why i don't spend money on Greedy games

[night cloak]

@willow dune i got so many paint cans from spin nand that has a lower drop rate now i just need the parts

[inland kite]

Can that M416 Skin can help you improve your skill?

[willow dune]

The luck was of 25% u didn't get it so you were in the 75% not getting it

@inland kite it's just a skin

[inland kite]

And plus only 1% of the people here will give you parts

@willow dune I know it's just a skin

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[night cloak]

@willow dune 25% was hifher than paint cans but i got soo many cans and no parts u nub

[inland kite]

smh

[willow dune]

It is what is it.....can't be refunded! If you got any issues just contact in-game

[night cloak]

@willow duneif it just a skin u nub then why do we have ro waste soo much money trynna get it huh

Yep now move to other channels please.

[willow dune]

@night cloak will help you in this regard...

[inland kite]

@night cloak That M416 skin is a rare skin that can be obtained only there, so that is why they need to pay for it

Now please stop

[ocean lava]

@night cloak there's a fail safe (kind of), if you spin 120 times you can collect the skin immediately from the right side

[inland kite]

So it's fixed then? dammit

[sacred rampart]

I use a iPad Mini 4 (128 GB) , The highest graphics i can use is just Balanced, Can't even make it HD

@sleek plinth 👆

[torn garnet]

Well, why isn't Asia server option available in the survey? @sleek plinth

[rapid rain]

There’s no Asia because the developers might already know all the bugs and glitches the Asia server players are experiencing. @torn garnet

[arctic trench]

So I played on all the servers today and found that even with high ping the NA, Europe, SA, KRJP servers were running smoothly (ping jumper between 300-800) but on Asia server even at ping between 100-150 the game was lagging, some shots were hitting at opponents even though they shouldn't. Fix Asia server. Or there should be two Asia servers which will be better. If possible add India n Indonesia in the same server. I love Indonesia.

[night cloak]

If you have some suggestions please suggest them to in game customer service. And for ping issues make sure to fill up survey in #community-news so it will be fixed soon, @arctic trench.

[river comet]

Whatafak

[night cloak]

Hello

Game no play

[inland kite]

@river comet whats wrong lol

[river comet]

@tidal warren

r u blind i talked to him earlier @inland kite

and i cant see my half controls

[inland kite]

@river comet what?

[river comet]

whatever

[inland kite]

smh

[night cloak]

Game no play

[tidal warren]

Seems like it did not get fixed. Alright, I’ll relay the info. @river comet

[fervent mural]

Why the game is always SERVER NOT RESPONSE

[tidal warren]

Means there is an issue with your connection.

[fervent mural]

No~

[vague onyx]

@fervent mural clear your game data and restart

[fervent mural]

It's 200kb persecond

[vague onyx]

Might help

Ow

Clear cache at Least

[fervent mural]

Ok bro

Thanks

[vague onyx]

I also get the same problem sometimes @fervent mural

[tidal warren]

This issue usually occurs when the connection is unstable or when the signal is weak. Please try the following to fix it:

1. Restart your mobile network, switch to 4G or Wi-Fi, or avoid regions with heavy network traffic.
2. Load the game 1-2 minutes after restarting your router.
3. Restart your phone and try again.

If your ping is around 360-369ms, then it becomes a Server Not Responding issue.

If the problem persists, please contact the customer support in-game, and their technical team will assist you. @fervent mural

[novel ice]

How to send my clan server link in clan Requirement

[haughty cypress]

read #481198147478224896 7.4 @novel ice

[novel ice]

Ok

[sonic vortex]

I got banned a month ago. Got for 10 years. Not used GFX TOOLS. Please, help. Since there donat is not small.
Nick: EQ×ADixx
Id: 5112465260

[keen solar]

how do you get the checkered plane skin

[storm flume]

Please refer to FAQ 2.9 in #481198147478224896 for further information, @sonic vortex. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[zenith light]

@sonic vortex
Same bro. I am also banned for 10 years a month ago.. and i dont even know why

[serene steppe]

Why did these guys not lose their merit

They kikled me

Becauce i killed too many bots and they did not get that many kills

And i reported them

When i reported my friend for team killing (he killed me) he lost merit but these guys are still 100

They killed me with granade

And let me bleed out

[crisp goblet]

@serene steppe it takes time for the report to filter through

[serene steppe]

@crisp goblet when my friend has killed me (many times when hes angry) when i report him its just like that and he has lost merit when we in lobby

But those guys still 100

[crisp goblet]

Hmmm interesting i will report them too dont worry i got u

[night cloak]

Cannot buy UC in app (iphone). It worked yesterday and every other game I still can do ingame purchases but PUBG.

Itunes payments work fine.

[crisp goblet]

Mine wouldnt either trynna spend 300 soo i will have enough uc for a couple of seasons to come

I have over 500 on apple id acct

[night cloak]

Same. I cannot use the apple funds neither it asks me if I want to use paypal als usual (via apple)

[crisp goblet]

Same

My paypal is for twitch streamers

[weary cosmos]

how can i fix the lag for android flagship smartphone? (optimize)

[night cloak]

Depends upon your device, @weary cosmos.

If you hate this game. You are free to leave community. And remember there is a report button in game you can report hackers there, @zealous zephyr.

[storm flume]

Hello, @zealous zephyr!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[zealous zephyr]

Bruh

[placid dirge]

The ping of this game is unbelievable

[cold heath]

Add gloves to the game

[night cloak]

My payment problem is still up. I thought this is a support channel not a QQ/suggestion channel

@placid dirge If you're getting bad ping, it's your internet connection unfortunately. But if you're lagging even with good ping, it's server issues. Please fill this survey in #community-news and help the developers identify and fix this issue.

[placid dirge]

@night cloak i have a 64ms and the game is still Not responding to door opening and it keeps teleporting me, This is 100% not my network and its the server

[night cloak]

@night cloak It is a support channel but account related internal problems cannot be solved here, you've to contact customer support in game for payment related issues. You might want to contact Apple Support too.

@placid dirge I understand, why don't you fill the form and help the developers? Hope they'll fix these lags in coming updates.

[placid dirge]

@night cloak the form doesnt contain Asia server

[night cloak]

@placid dirge Well, if you play on Asian server, just wait for a new survey which will cover the Asian servers.

Yes , i filled the form manually. The form doesn't contain asia

[abstract lance]

I have good constant ping around 28-40ms but i get Server not responding message many times

[mild nexus]

game developers, very strange! why no foot sounds without shoes?

[night cloak]

There is sound without shoes, @mild nexus.

[livid blaze]

They put update bt forgot to optimize the game

[night cloak]

Please fill up the form in #community-news , @abstract lance.

@abstract lance Servers are experiencing some issues lately. Please fill #community-news the form.

[abstract lance]

@night cloak it doesn't contain Asia server

[mild nexus]

@night cloak no sound!!!!!!
It a sadly!:(

[night cloak]

@livid blaze Well, the engineers that fix the game are different than those who create new contents.

[livid blaze]

@night cloak hope they will come back soon from holidays

[night cloak]

So there is no sound without shoes, @mild nexus?

[livid blaze]

Or i think they didnt get the salary

[mild nexus]

should slap feet, and there the sound of shoes (

[night cloak]

@mild nexus Maybe it's an issue with your game client. Try "client repair" in login screen.

[night cloak]

When they will fix the player lag issue ?

[lunar musk]

Can anyone help me for this?

[willow dune]

@livid blaze #chat

[livid blaze]

@night cloak i think it is not possible

[night cloak]

@livid blazeit always happens & it is weird

[mild nexus]

@night cloak i will try

[lunar musk]

I wanna put my username as TDS乡PЯIУДИSHЦ its of 13 characters and it doesn't exceed 14 but game is showing it exceeds 14 letters

[night cloak]

It means they are aware of the issue regarding to asia server , @abstract lance.

@lunar musk Your name can't be that long with that special character in between. Try removing the special character or reduce name.

[lunar musk]

Ohk

[livid blaze]

@night cloak we will report it but they will only say they are working on it

[mild nexus]

Think for the help

[night cloak]

Ok

[buoyant fern]

uhm the water town in erangel, the one with a van next to the door needs to be patched

[night cloak]

@livid blazethe problem was not in previous versions

Please specify, @buoyant fern.

What's the issue with it, @buoyant fern?

[buoyant fern]

if you run towards the door it will fling you inside

hold on i'll send a picture

[livid blaze]

@night cloak ya game was running smooth before 0.10..

[night cloak]

@livid blazeIt comes after 0.7.0 i think

Inside that bus right, @buoyant fern?

[buoyant fern]

yep

[night cloak]

It is known issue. Devs are aware of it.

[mild nexus]

and you can do something "with the flight sideways?" it infuriates! you jumped out earlier, but they fly faster !!!!

[buoyant fern]

i see

[night cloak]

Jumping out earlier doesn't always mean you land faster, @mild nexus.

@mild nexus It's not a problem, it's physics.

^

[keen solar]

jow do you get the checkered plane skin

how*

[mild nexus]

It's a not physics!!

[soft gale]

PUBGM flight process needs to be changed, by replacing the joystick to a arrow keys, like the Vehicle controls but no left and right controls

[night cloak]

It is, lol.

You may suggest ideas by contacting customer service in-game, @soft gale.

[mild nexus]

It not really

[night cloak]

Why do you think that it is not, @mild nexus?

[mild nexus]

when a man lifted the camera to the bottom, and flies sideways, at a distance of 1.500+, it flies faster !!

lowers the camera

😭

[keen solar]

someone dm mehpw to get the checkered plane skin

apparently nobody knows here

[night cloak]

You can dive down sideways with 234m/h speed. It's not a problem at all. Learn to use it it's very good technique to land faster than others. Basically you've to jump out of the plane keeping a distance of 800m or fewer. @mild nexus

[mild nexus]

on a computer I have not seen this, not when! although the mobile version is a port

[night cloak]

It's on the computer too. As well as Xbox and PS4. @mild nexus

[mild nexus]

Wow! I did not know!

[haughty cypress]

pc version landing works diffrently, but similar to mobile, you gotta know the trick to land faster than everyone else @mild nexus

[mild nexus]

Think for your attention

[haughty cypress]

for pc it got revamped recently, but that doesnt concern any of us who doesnt play it

[mild nexus]

P s.
but I hope that in the future they will add (at least sometime) the sound of feet without shoes.

[night cloak]

@mild nexus There is sound of feet without shoes on mobile. However in PC the sound gets slightly reduced while not wearing any shoes. And the fast landing trick applies in real world too, it's known as descent (wave technique).

[mild nexus]

What?

[fallow coral]

Is there any fix for this problem

[mild nexus]

I just love to run without shoes, because there is no normal shoes, my sweat set
and what else shcha trick?

[night cloak]

Please fill up the form in #community-news , @fallow coral.

[fallow coral]

I'm connected to my home WiFi but everytime a game ends it lost connection

[night cloak]

You will have better experience with cellular data .

[fallow coral]

There is no option for Asia server

[haughty cypress]

eh then why are u playing in NA @fallow coral

[fallow coral]

But yea you're right I had no issue with cellular network

I didn't?

[haughty cypress]

screenshot above NA arcade 🤔 🤔

[night cloak]

It's basically a problem with your internet source. Try changing to a different internet. If you're on WiFi try mobile data or vice versa.

Yep . Most of the time cellular data works fine.

[fallow coral]

It glitched after I get disconnected from the game so

I'm playing in Asia server

[night cloak]

Try changing your internet, that's all ai can suggest.

[fallow coral]

Idk what can I do with my WiFi setting cos I didn't do any changes to it before...

[night cloak]

Try changing your DNS settings, @fallow coral.

[fallow coral]

The game is unplayable with my cellular network cos it's pretty lag in my area

DNS setting on where?

[night cloak]

The problem is your current WiFi ISP isn't providing stable internet. PUBG require constant and stable internet. You might wanna change your ISP. You can also try the DNS changing, if it helps, you're good, otherwise you gotta change your Internet Source. @fallow coral

[fallow coral]

I'm getting stable 20ms ping thru out every game so I'm sure my internet is stable

[fervent grotto]

my teammates are still alive am i not allowed to spectate?

[plain bone]

Game got sucks all the time

[night cloak]

@fallow coral Sometimes the game fails to register the accurate ping details, there are other possibilities too. You should try changing internet, maybe use friends internet and see if the issue still persists or not. It's something you've to try for yourself, we cannot help you for such things here.

[plain bone]

When someone killing me no sound and sign when i got killed then it comes

What should i do

?

[night cloak]

@plain bone May I know which device you're using and how much ping you're getting?

[plain bone]

Its Asus zenfome max pro M1 and ping around 150 tp 200

Which is stable

[night cloak]

@plain bone You should try "client repair" which can be found in login screen, which might fix the issue.

[plain bone]

Ok let me try wait

[placid dirge]

The sounds of Pubg mobile footstep sound weird than the Shoe sound footstep on PC

[hidden arrow]

cross server matchmaking option not showing. which is lead to "no match found" FPP duo asia

any1 facing same issue.?

[vital sluice]

It should show up after 50secs , does it not @hidden arrow?

[hidden arrow]

@vital sluice no its not

[plain bone]

@night cloak WTF after clinte reset my control got changed

[grand hare]

Game totally sucks
1 - game suddenly freeze when I go in front nd shoot enemy nd I get killed
2 - for no reason high ping upto 900
3 - ping going upto 700ms when I try to shoot other
4 - fps problems tried gfx too nd nothing changed even on so smooth it's ded
Ded game make it better....

[vital sluice]

Seems like a new issue @hidden arrow, have you tried restarting game and matchmaking? We have received 1 report similar to yours.

[grand hare]

:(

[vital sluice]

Which device are you on @grand hare ?

It could be your internet, people have reported issues in Asia server but the ping is fine for most and the runs smooth on op6.
For now you can try changing your internet or wifi and do report your issue to in-game cs. @grand hare

[grand hare]

It's jio giving stable connection upto 12mbps

[hidden arrow]

@vital sluice yes tried everything. restarting n repairing

[plain bone]

@night cloak rply

[night cloak]

@plain bone It's normal, the controls will reset. Can you try playing and see if the sound problem still persists or not?

[plain bone]

@night cloak what as you already told that control saved on cloud whenever do clinte reset control will not reset

Now you are saying its normal

@night cloak rply plz

[night cloak]

@plain bone I don't remember saying that about cloud. Sorry that I didn't tell you the controls will get reset too. You can map them again and see if the sound issue is still persists or not.

[plain bone]

@night cloak i means told by one of you moderator

And it never reset that time

But now it reset whats going on

[hidden arrow]

@vital sluice cross server option not working on emulator too. w/o it cant push my rank.😔

[night cloak]

@plain bone It's normal that it will reset, Idk why did they say that.

[storm flume]

Please read this channel's pinned messages for further information, @hidden arrow:

• Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
• iOS: Click the channel name and select Pinned Messages located at the bottom.
• PC: Click the pin icon located in the top-right of the channel.

[keen solar]

how do you get the checkered plane skin?

[odd cobalt]

So my friend has a 7 day room card and wants to gift it to me. Is that possible?

[woven atlas]

Nope

To gift you need to purchase , at that time you can gift

[rain wraith]

@odd cobalt you can buy free on clan store

[night cloak]

@keen solar Plane skins can be found from achievements and can be purchased from various events.

[keen solar]

so how do you get the checkered plane skin

from what event

i saw one person that has it, I don't ever recall seeing an event for it

[forest summit]

Is cross server matchmaking gone?

[hidden arrow]

cross server is broken for now bro.

[night cloak]

@keen solar You can purchase from various crates too as well as Royale Pass. Crates will come with new items once in a while. Some people might obtain exclusive items from real life PUBG Mobile events and tournaments. It's hard to tell about a single item.

[forest summit]

@hidden arrow But why

[soft gale]

probably cross-server matchmaking is on beta phase

[vagrant dew]

So why Vietnamese and KRJP version of the games is so optimized and the global version isn't

[rapid fiber]

If I change my YouTube stream thumbnail to the pubgm picture would my video be copyrighted

[vagrant dew]

And runs smooth

@rapid fiber no

[rapid fiber]

Ok

[night cloak]

@vagrant dew The game is well optimised on both places. It's just there are approximately 30,000,000 people playing the global version everyday which cause servers to be a bit laggy compared to a local version of the game.

[vagrant dew]

@night cloak so 30 million players play this game everyday right

Damn

[night cloak]

@vagrant dew Yes, approximately.

[vagrant dew]

So why matchmaking is hard to find if 30 million players play everyday

All they count the bots as a player

[night cloak]

Matchmaking is hard to find in higher tiers or in Emulator versions, while majorities are in bronze to gold. @vagrant dew

[vagrant dew]

I have suggestions for the devs they make approximately 1 million to 2million a day so they should expand their broadband for the game that will make the game mutch smoother than this lag we are experiencing

Dollars

[soft gale]

Jesus christ, we need more servers like SEA (South East Asia), and India, to reduce the server lag

[hidden arrow]

@forest summit no idea bro.

@night cloak before today we have cross server matching option but now nothing is poping up even after 2min of wait

[twin orbit]

So question whenever I play with discord on my on game sound like footsteps is barely audible is there a setting I need to fix?? I have discord as well as game running on same mobile device??

[rapid fiber]

If your in discord VC then discord is prioritizing the sound so little to nothing in audible in other apps such as pubgm

[twin orbit]

So how to use it for squad comm?

[wraith terrace]

Hello. How do I block any and all interruptions caused by things such as calls, that actually interrupt any process you are doing. So if I am doing a PowerPoint presentation, playing a game or anything else phone calls of all kinds taker over the screen and interrupt whatever im doing. Very bad if I am playing a game or if I am presenting something. I already tried Do Not Disturb Mode and already played around with Performance Mode on my Note 9. None of it solves the problem. How is it possible that there's no decent way of doing this? Please don't suggest airplane mode as I need internet.

Now apply that to PUBG mobile.

[rapid fiber]

@twin orbit use in game chat

[soft gale]

jesus christ

[wraith terrace]

I don't know how to block interruptions

[rapid fiber]

Block everyone and everything the delete all disruptive apps

Don’t do that lol

I was joking

If DND didn’t work then idk what will

[wraith terrace]

Haha

[small stag]

@wraith terrace you can turn airplane mode on and have wifi on as well

[wraith terrace]

@small stag but I don't always have wifi

Plus airplane mode is not related to most calls

Only to normal line calls

[small stag]

well hmm

[wraith terrace]

So it's beyond the point really

[small stag]

ill get back to you once i find a solution

@wraith terrace

rusty how can i assist you today

[wraith terrace]

Thanks :(

[grizzled maple]

Bro help mee I bought 3 new earphones but its still have audio issue like echo frm my side n m damn sure that its games fault what should i do anyone knows the fix @sleek plinth @lime juniper @neon patio

[small stag]

@grizzled maple is it when you use VC ingame

[grizzled maple]

Yes

Only then

Nowhere else dude

[lime juniper]

@small stag will assist you further, @grizzled maple. I am currently rather busy. Sorry.

[grizzled maple]

Pls help mee i wasted like 2000 rs

And didnt get the soln

[soft gale]

oof

[grizzled maple]

Currently reinstalling the game

[small stag]

ive encountered it by using VC and another player also having VC on and replaying what you said

@grizzled maple

[night cloak]

Adjust your audio settings until it's comfortable for you, @grizzled maple.

[grizzled maple]

What can u adjust @night cloak

[small stag]

the mic sensitivity

[narrow tiger]

Hello
Anyone need any help?

[grizzled maple]

U mean speaker and mic volume ?

[soft gale]

sound settings

[narrow tiger]

Any help to be needed?

Help wanted?

[grizzled maple]

Yup

[narrow tiger]

Tech Support?

[grizzled maple]

Yup

[night cloak]

Try that @grizzled maple.

[narrow tiger]

@grizzled maple what can I help u with? :3

[small stag]

go to audio< mic sound level and reduce it

@grizzled maple

[grizzled maple]

Ok after reinstalling it

[small stag]

kk

[grizzled maple]

@narrow tiger if u know anything else u can help mee what should i do if i face echo prb frm my side

Still after buying 3 earphones

[narrow tiger]

@wraith terrace hi David
thats a minor issue
Ofcourse there's a better Fix than Do not Disturb Mode

@grizzled maple poobg echo?
Thats not mostly ur problem :v

[small stag]

@grizzled maple go to settings then audio and reduce mic volume

[narrow tiger]

Somtimes its caused by packet loss :v

[small stag]

once it reinstalls

[grizzled maple]

Not a problem @small stag but lemme hear what nappu says

[small stag]

whats your average ping ingame

[grizzled maple]

100

[narrow tiger]

@grizzled maple are you using
Ear phones or headphones?
Bluetooth / wired

[grizzled maple]

Wired earphones @narrow tiger

[small stag]

hmm what brand of headphone are you using

[grizzled maple]

mi basics

[narrow tiger]

How close is the mic to the earphone?

5 inches?

[grizzled maple]

I dont really know

[ocean crater]

or do you hear the echo from someone else's mic?

[grizzled maple]

Its half finger close to my mouth though

[narrow tiger]

well if its shorter
Move it away from u when u play

Thats too close 😐

[grizzled maple]

@narrow tiger @small stag by echo i mean my teammates hear their voices 2 times frm my mic

[narrow tiger]

yeah

Thats quite simple

u have a tiny dot in ur earphones right?

a dot(

(No noise cancellation)

[grizzled maple]

Yup

[narrow tiger]

yeah
When ur teammates speak
And if ur volume is high
Their voice will reach ur mic from ur earphones (get what I'm saying?)

[grizzled maple]

Ohh

Thats why it is happening

[narrow tiger]

Ye :v

[ocean crater]

its not like the earphones leak to his mic hmm

[grizzled maple]

I m an idiot

[ocean crater]

try lowering your earphones volume and see if it still happens?

[narrow tiger]

if ur a rooted user
u can use viper (Analog X) to cancel out those noises

[cunning crown]

I have hacker video proof,where can I report it?

[narrow tiger]

@cunning crown everywhere

@cunning crown #media and ping an admin

[grizzled maple]

No not rooted yet

[cunning crown]

aite

[ocean crater]

customer service maybe.

[narrow tiger]

btw

Ever wondered why theres a tiny hole in. Ear phones?

Tiny holes in ear phones are made to let in air 
So that the speaker can vibrate freely
if thre aree no holes = a little bit more pressure inside the ear phones
And therefore making the sound damp

Hope I helped :v

[graceful quiver]

When will vault only button comes to global version.

[narrow tiger]

I gtg home now

[graceful quiver]

It's there in the Korean client

[haughty cypress]

On the other hand, i hope it never gets added lul, or at least give us an option to enable it

[wispy matrix]

what is vault only button?

[graceful quiver]

Yeah. There will be option to enable it

[soft gale]

@wispy matrix a button where if you're front on a box, it lets you vaults in.

[graceful quiver]

And fpp/tpp switch as well

The Chinese version has it

[ocean saffron]

How to download Korean version for iOS?

I need help

[glad harbor]

do u live in korea

[autumn plaza]

Glitch with smokenade in the House

[lofty creek]

No response from the server and wifi is on

[crystal hull]

Hey guys i wanna transfer my pubg mobile account linked with Google play games to an iOS device please help me get through. And one more thing that its connected with both my play games and Facebook but when i log in with Facebook only, I'm down a completely different account. Pls help

[lofty creek]

Anyone know the issue

[crystal hull]

@lofty creekjst restart

[storm flume]

Hello, @autumn plaza!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[night cloak]

The game is lagging on my phone. Help. Especially when shooting. I shot a bullet and the game freezes then goes back to normal

h

[zenith crown]

@night cloak try to login your game with google play do logout from Facebook account. And then try i hope it'll fix..

[untold tulip]

Will the gun glitch be fixed?, I've been experiencing that a lot, the glitch I'm talking about is when you shoot a full auto gun but only 1 bullet come out and that's it..

[zenith crown]

@untold tulip hope it'll fix in upcoming update...

[untold tulip]

Hope so..

[zenith crown]

Yep

[umbral breach]

Seriously this game needs to improve ping bug

Lagging af

[zenith crown]

@umbral breach Absolutely

[shrewd lion]

what do i spend the coins on other than soldier crates?

i got 20k

[night cloak]

Changing your appearance.

[rapid fiber]

?

[shrewd lion]

anything else?

[night cloak]

Not to my knowledge.

[shrewd lion]

😭

[rapid fiber]

go to google

[flint mulch]

I have banned without reason after the 0.10 update, is there a place I can get support? I tried emailing but received automatic answers, and no replies from in-game support.

[night cloak]

Contact customer service in-game for issues regarding bans. We can't do anything about it here, @flint mulch. Sorry.

[flint mulch]

@night cloak I tried, but received no answer

[night cloak]

Your punishment is most likely to be justified.

[flint mulch]

@night cloak There has been a ban wave after the Vikendi update of innocent players getting banned for 10 years?

[night cloak]

That issue was already solved weeks ago, @flint mulch.

[flint mulch]

@night cloak How come people are still banned to this day?

[night cloak]

There are some accounts that have yet to be cleared, and there are some whom were cheaters.

[flint mulch]

@night cloak If there are accounts to be cleared, then this issue was not solved weeks ago?

@night cloak and obviously there are cheaters…

[night cloak]

They have already fixed the issue in their system that caused these accidental bans, @flint mulch

[flint mulch]

@night cloak then when can I expect my account to be unbanned?

[night cloak]

Uh, until the ban duration expires.

[frigid sparrow]

hello

i got this message

[flint mulch]

@night cloak ^ same issue

[frigid sparrow]

i got banned

[night cloak]

Contact customer service for issues regarding bans, thank you. @frigid sparrow

[frigid sparrow]

i dont using any third party or emulator

[lean crescent]

@frigid sparrow Were u using phoenix roc be true

[tidal warren]

@night cloak

[vocal narwhal]

:GWqlabsFeelsKCHHH:

[night cloak]

#chat please, thank you. @tidal warren

[frigid sparrow]

i only use iphone 7

[vocal narwhal]

[night cloak]

Do you need any help, @vocal narwhal?

[frigid sparrow]

@night cloak where i can contact customer service?

[vocal narwhal]

Lag

:GWqlabsNotFine:

Killed me

[night cloak]

Simply select the File Claim option, @frigid sparrow.

Caused by server instability, @vocal narwhal.

[vocal narwhal]

The game stucks

Nd the enemy in front of me

[frigid sparrow]

@night cloak its take time? like 1 week?

[night cloak]

Unless you have a potato device, or potato internet.

[flint mulch]

@night cloak I contacted customer support, and have not received an answer for 10 days

[vocal narwhal]

@night cloak 4 GB RAM

[night cloak]

If they don't reply, then your punishment is justified, @flint mulch.

[lean crescent]

@vocal narwhal They are looking into lag matter check #community-news they are taking feedback too that would help them solve the issue in future

[vocal narwhal]

Not potato

I have read the

Requirements

2 GB Minimum?

[night cloak]

Yes, @vocal narwhal.

[vocal narwhal]

So

[lean crescent]

@vocal narwhal That's just to play game but with updates I think the requirements are not enough anymore to support lag free gaming

[flint mulch]

@night cloak but I did not utilize any cheats, or had any interference with the game files

[night cloak]

I'm sorry, but we can't do anything about it here. @flint mulch

[vocal narwhal]

😶

[flint mulch]

@night cloak okay, thank you for your time

[vocal narwhal]

The game is brocken

Broken

[lean crescent]

@vocal narwhal Hopefully everyone has his opinion so please don't comment on the game here atleast keep it just for support

[vocal narwhal]

The lag

From 0.9.0

They just add clothes

[night cloak]

Fill in the survey in #community-news please, @vocal narwhal.

There's no point continuing the matter in here.

[vocal narwhal]

Nd some rather optimizing the game

Before 0.9.0 it work smoothly af @lean crescent

[night cloak]

Move to #chat, now.

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[ocean lava]

@lean crescent dude, lag issues is acknowledge by the game developers... has nothing to do with devices ...he needs to fill the survey yes, but no need to trash his device.

[elfin zodiac]

@ocean lava it has multiple things to do with the device

[vocal narwhal]

4 gb ram is enough

[ocean lava]

@lean crescent @elfin zodiac he has 4 GB, more than enough on Android.

[elfin zodiac]

It's not just ram, it's also the cpu

[vocal narwhal]

Snapdragon

Andeoid oreo

Android oreo

I only have pubg

Installed

[elfin zodiac]

Let's move this chat somewhere else

[vocal narwhal]

In my phone

[ocean lava]

@elfin zodiac Mi A1 an old device with mid-range SD cdu and 4 GB , runs the game smoothly soo...

[willow dune]

#pubg-mobile

[lean crescent]

[vocal narwhal]

Nothing more

Only pubg

I will switch to emulator soon

If u say about processor

Nd all those sit

[lean crescent]

@vocal narwhal move to #chat for chatting keep it support only

[vocal narwhal]

So u r ignoring

Now

[ocean lava]

i don't see point really of continuing anywhere, it's like a contest around here of which mod can offend people more.

[vocal narwhal]

2%

Bue for now

Bye*

[buoyant berry]

Why help center dosent answer??

[lean crescent]

@buoyant berry It takes time for them to answer especially nowadays because people are getting they ask pointless questions why they are banned so it takes time

[elfin zodiac]

I told you to move, you havnt moved, until you do I will not continue the convo @vocal narwhal

[buoyant berry]

I sent a messge 3 days and still they didnt answered

[lean crescent]

@buoyant berry Wait be patient that's all is the solution.We cannot do anything here hopefully

[buoyant berry]

ty

[elfin zodiac]

@buoyant berry there are hundreds or even thousands of people they have to answer a day, it takes time for them to help each and every person

[restive summit]

In #community-news there's a Google form for Lag Response, why it doesn't have Asia option in it?

[night cloak]

The team is aware of issues happening in the Asian server, @restive summit.

[obtuse nacelle]

Is there something wrong with armor right now? I keep getting full level 3 armor but every time I'm shot none of my armor is damaged but I lose a ton of hp even with a head shot I'll a level 3 helment but when I get head shot the helment takes no damage and I still lose hp...

[night cloak]

You've probably been shot somewhere else, @obtuse nacelle.

[lean crescent]

Hmm^

[elfin zodiac]

@obtuse nacelle it could be that you are shot in the legs

[frigid sparrow]

@night cloak the file claim is it taking time? 1 week ?

[obtuse nacelle]

but what in the game can make my hp go to one shot with one bullet if I was shot in the legs?

[elfin zodiac]

A vest covers the chest, not the legs therefore when you get shot in the legs it wouldnt damage it

@obtuse nacelle an awm

[minor radish]

My game ended up like this

[lean crescent]

Hmm maybe u wore a lvl 2 helmet and you got awm shot on ur cute face😂

[minor radish]

I couldnt control the vehicle

[night cloak]

Varies from a day to a week. @frigid sparrow

[elfin zodiac]

@minor radish that's a known issue, it has been reported

[minor radish]

I see

I got knockout

Then I got out of this bug

Ruined my whole match

[frigid sparrow]

@night cloak oh ok

[minor radish]

And time as well

[frigid sparrow]

btw theres bug in paradise..

[storm flume]

Hello, @frigid sparrow!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[minor radish]

Btw do elephants have tail?

Just wanna confirm

[misty rampart]

Hey @lethal holly I made a recruiting template I cant personal message you can u hlp me

[night cloak]

Any1 know when the season end?

[minor radish]

Why in Sanhok

That elephant

[night cloak]

17th, @night cloak.

[minor radish]

He got no tail lol

[night cloak]

@misty rampart Hey, you mentioned the wrong Error 403. By the way, his DM is open, make sure your DM is open too for PUBGM server.

[lyric river]

Hi. I am unable to run the game at 60 fps in fullscreen since the last update. Whenever I press F11 (Windowed mode) fps goes to 60, but in fullscreen, it just keeps on stuttering and doesn't go above 30. I have tried Clearing Cache several times, and it worked the first time only. Attached is a screenshot of my graphic settings.

[grim raven]

Solo FPP NA, Can't find a match after 20 minutes. Says "unable to find a match". I have all maps enabled and cross server matchmaking on. Ranked 9,000...

[mortal patrol]

@hot obsidian You're supposed to say, "I'm looking for a crew." from pubg mobile community ^^

[night cloak]

@lyric river Did you try lowering the graphics to smooth and see if the fps fracturing is still persists or not?

@hot obsidian It's better to create it with your friends. Maybe you should join the crews your clan has.

[pulsar badge]

Why that Survey don't have ASIA server?

[night cloak]

why can't I change name? I've seen ppl with more letters and crazier characters

[wraith citrus]

Why is scope quick change not working? I can never see the button on my display

[night cloak]

it's glitched out

@pulsar badge It is because developers are aware of the server lag in Asia.

@night cloak Maybe try using the "crazier" characters you saw other people having. Currently the one you used isn't supported at all. 😉

@wraith citrus Quick scope is bugged rn and it only works if you reset your control settings.

[wraith citrus]

@night cloak than its bugged with my profile, because on a new phone where I downloaded it again it also doesnt work.... but thanks 😃

[gleaming abyss]

@night cloaki have a question for u regarding game

I live in asia

But i get kinda low ping for europe

I get 200 on europe while 370+ on asia

And this hasnt been fixed for the last 10-11 months

Its the same for my irl friends

[graceful spruce]

Why the hell emulator players are getting matched with mobile players😡

[solemn beacon]

Umm yeah, I was stuck in an inaccessible crate on novo

Another glitch

[night cloak]

@gleaming abyss There are really a huge number of people playing the game on Asia server compared to other servers combined. Maybe developers are planing to open new servers. If you're having issues in Asia server, you might wanna try in KRJP server. It was created to reduce the lag in Asia server.

if I get ( to not use harsh word ) forced into a different server.. how will I know which one I'm in? or do I have wait every time untill my entire crew dies or wins?

hate having to wait to see if my main server got affected in rank Everytime I forget to stop the "forced" server matching

@graceful spruce Emulator players aren't getting matched with mobile players although there might be some people trying to bypass Emulator detection to act as if they are mobile players, if you find such players contact the customer support in game.

@solemn beacon I understand that it might be frustrating to face such bugs or issues. If you encounter any kinds of bugs or technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.

乡 I see this character in-game a lot yet makes no sense compared to the ones I tried using which are characters from a foreign alphabet @night cloak

they should have Tencent employees chat here

if it's the official pubg mobile discord .. best way for them to address their clients whom put money in their pockets