#questions

1 messages · Page 306 of 1

haughty cypress
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try smooth

arctic trench
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@haughty cypress Since 0.10 update the game lags a lot.

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@haughty cypress I changed it between balanced and smooth.

haughty cypress
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fat rip i guess, im just some regular dood

arctic trench
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There r even times where one teammate can not hear us and we can't hear them.

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I am not special either.

vital sluice
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At that time , temporary fix is restarting the game . You should be able to hear the teammate then. @arctic trench

marble nexus
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This guy called UC and that weird symbol just killed three of us through walls. And now that we are spectating him he keep shooting through objetcsy

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Objects

storm kindle
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Why does it take so long to download pubg on ios

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The same speed network downloads pubg on android in like 10mins and ios it takes me 10. Hours

vital sluice
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Do not tag the community team @marble nexus.

storm flumeBOT
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Hello, @marble nexus!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

marble nexus
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Thank you

true meteor
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IS There any way to enable true full screen on the tencent emulator? and is there any tips to make fps better mine is capped at 56 for some reason ty

sand tulip
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Im having massive frame drops and I have every setting on low, is there something else I can do to fix the frame rate?

shrewd abyss
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I ma having a loading icon coming frequently during gameplay,an network conection error box etc in my screen when i connect using wifi..my network is good and no problem..

remote wigeon
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How to upload proof, I have video and Images. But I don't see a option to upload.

sand tulip
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I think that one is optional

vital sluice
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@remote wigeon upload it somewhere and share the link in that space.

storm flumeBOT
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Hello, @true meteor!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

remote wigeon
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@vital sluice ok.

grand hare
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When beta will be stable??Of vikendi?

elder bloom
grand hare
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When new gun update coming???

storm flumeBOT
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We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

vital sluice
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Please try changing your network connection and restart the game. @elder bloom

elder bloom
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I have 2 different types of internet and I have played most of the game with the pin above 960ms it is no longer a matter of restarting the game

dense hedge
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Custom Rooms always have ping above 300 even when the correct server is selected, so any fixes for that? 🤔

elder bloom
cold heath
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I have a suggestion

vital sluice
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@cold heath yeah?

ocean lava
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@vital sluice well, i have an issue... last friday i spoke to several mods and admins here about a temp ban i received while playing it was just 10 mis (2 times ) , back then it was aid that those who did have that while playing vikindi will have the issue resolved (not get it again)... i'm using game downloaded from playstore and no 3rd party apps... i submitted a claim also backthen that i d didn't get a respond for until yesterday i recieved the attahced in game (suggesting that was the reason)

cold heath
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@vital sluice

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Here is my idea

ocean lava
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@vital sluice then late yesterday while playing on data, i received a popup in game saying (match ended return to loby) not allowing me to spectate ...that ws an issue people complained about last friday as well... today an hour ago while i was just playinh i received a "data changed" pop up and then again a 10 mins temp ban
i don't live in vietnam , neither that i ever did, i never used the Vietnam version , i only used the global version ...i live in Egypt

cold heath
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Can you make it so Bandannas are seprated from the glasses

vital sluice
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Will forward this @cold heath, also make sure to suggest it to the customer service in-game too.

cold heath
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Huh

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I don’t understand

vital sluice
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@ocean lava you might have used the Vietnam version. Now your option is to continue to play in the Vietnam version it'self.

grand hare
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@ocean lava vpn user?

vital sluice
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@cold heath you can send Suggestions directly in-game. To the customer service.

storm flumeBOT
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You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

ocean lava
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@vital sluice @grand hare no i never use vpn...
also i don't want to use the vietnamise version , neither do i know where to get it...
i'm sure i never used it in the past,,,i download the game from playstoe, how is it possible i used it?!!!

vital sluice
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There is no way you can go back to that account in the official version now @ocean lava.

ocean lava
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@vital sluice and if i get the mentioned version i'll be able to play with friends and get matched in the same server (europe)?

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and where to get that version from?

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and how is that version different

heady jolt
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I have a video proof of a guy hacking (this whole clan is bunch of hackers) , where do I rant about this?

vital sluice
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You can get the version from that country's playstore I believe. There are different versions like Korean etc. And I'm not sure but I think you will be able to play with your friends using that version. @ocean lava

storm flumeBOT
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Hello, @heady jolt!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

ocean lava
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@vital sluice sorry but what? ... how do i get that countries play store... i don't live there!!!

heady jolt
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Okay ty

ocean lava
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MY play store downloaded the version i have, how it got to vietnamies is not my issue

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also this doesn't happen often, after last friday, i played this entire week with no issue, this ban non sense just repeated today?

coral citrus
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I can't matching fpp solo or duo. Matching take time so long. Pls make it faster

vital sluice
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@ocean lava it must be your device's gps shifting to Vietnam somehow. Try playing your account on a different device maybe?

valid zinc
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@vital sluice I need help...

vital sluice
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It's due to the lack of players playing the same mode at the same time as you and at higher ranks you don't want to play against bots so they look for real players your rank. That's why it takes long. Hopefully more players in future will solve this. @coral citrus . Another option is for you to enable cross server matching.

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Yeah @valid zinc ?

valid zinc
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Redmi Note 5 Pro Is Capable For High FPS mode and HD graphics, before the MIUI 8 update i can easily play with high fps mode but now the high fps mode is locked as well as HD graphics. Can you solved ?

ocean lava
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@vital sluice yoou play the global version on different device!!!
i have to get another device to play the game!

coral citrus
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@vital sluice cross server just make high ping when got matching

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Hmm

vital sluice
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It could be an option for you to try @ocean lava. Or like the cs said , you need to switch to Vietnam version for your account.

grand hare
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So ur gp global version acc is alive or banned? @ocean lava

ocean lava
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@vital sluice i can't do both option, the option here is not to play or keep risking it untill the account is banned for ever!

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@grand hare it's alive Duke7even , is the ign

vital sluice
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@valid zinc as the game updates and becomes bigger, some devices lose their max ability to run the game and graphics increase in the game will result in device also losing the high graphics option. It is not an issue to be solved. In future to when the game gets bigger , other devices might use the high settings. You should still try letting the customer service in-game know about it.

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@coral citrus yes , that's unfortunate but like I said let's hope for more players playing in the same rank and server as you in the future.

grand hare
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So u got that msg on global version? @ocean lava

valid zinc
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@vital sluice Sure, Thank You !

ocean lava
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@grand hare yeah, that's the weird thing, and that's what i'm tilling @vital sluice ...and the account for several days didn't get any issues while playing, until they replied with this strange message

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i don't get it just by logging in, it's while playing ans specifically it always happens in the top 10 (final circle or so) and while i'm shooting someone (always exactly the same timing )

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i have the official game from play store, no 3rd party apps ...not living in vietnam ,

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i'm playing the game since season 1, and this only started with the previous update, (9.5)...i'm almost certain, at the end it's something server related.

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maybe its Friday Bannday

grand hare
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Why don't u try vietnam version?

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Either ask from friends for link or ask from CC

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Or better to redownload game nd use other gmail id to check if it get temp ban or something

ocean lava
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@grand hare 1- i don't know how to get it 2- i'm not going to play on with players i don't know, ...so unless that version will give the exact things i have now and will allow me to play with friends, and will be matched in the same server (which i get good ping on) i won't do it... also the're not giving me any guarantees!!! what if i did switch then got banned again or worse got banned forever for using it (because i'm sure i never used it before)...i'll file a claim that they'll ignore, and will come here and probably won't get any help...so i'm already in that position

grand hare
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😶try to log in with other acc nd wait if that get same msg or not...

ocean lava
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@grand hare well, it's an idea... i have all my accounts connected to this one and last time i asked if i can disconnect them and i was told no, and it's to them kinda manipulations or something like that ...but again, it's a good idea...may try it.
the thing is, as i said above, if i don't play today (after i already received the ban), probably it'll clear tomorrow and continue for a couple of days before coming up again, so i'll have to log with a new account and play with it for several days before i'm sure.

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so i will be banned forever if i installed that version.....

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also based on what's written there, i never used that version , because i never agreed to transfer or delete my account ...so my account must be on the global version.

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side note... funny a Pubg mobile mod on discord is playing fortnite lol

elfin zodiac
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What's going on ? @ocean lava

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Ah, you are not technically banned, you can still play global, just not with that account

ocean lava
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@elfin zodiac the last screen is not mine

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last friday i spoke to @night cloak about a temp ban i received while playing it was just 10 mis (2 times ) , back then it was aid that those who did have that while playing vikindi will have the issue resolved (not get it again)... i'm using game downloaded from playstore and no 3rd party apps... i submitted a claim also backthen that i d didn't get a respond for until yesterday i recieved the attahced in game (suggesting that was the reason)
then late yesterday while playing on data, i received a popup in game saying (match ended return to loby) not allowing me to spectate ...that ws an issue people complained about last friday as well... today an hour ago while i was just playinh i received a "data changed" pop up and then again a 10 mins temp ban
i don't live in vietnam , neither that i ever did, i never used the Vietnam version , i only used the global version ...i live in Egypt
i don't get it just by logging in, it's while playing ans specifically it always happens in the top 10 (final circle or so) and while i'm shooting someone (always exactly the same timing )
i have the official game from play store, no 3rd party apps ...not living in vietnam ,
i'm playing the game since season 1, and this only started with the previous update, (9.5)...i'm almost certain, at the end it's something server related.

storm flumeBOT
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Please refer to FAQ 2.9 in #481198147478224896 for further information, @ocean lava. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

ocean lava
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@storm flume lol ok

elfin zodiac
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🤦

ocean lava
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i already did robo

elfin zodiac
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The (match has ended) is a problem with the phone and the server, it will be fixed soon

orchid forum
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@ocean lava may I ask, what device are you playing on?

elfin zodiac
ocean lava
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@elfin zodiac @orchid forum OnePlus 3

night cloak
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What about the data has changed problem ?????

orchid forum
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@ocean lava do you experience network lag and what not?

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Or fps drops

night cloak
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I got that message while playing Erangel and then i tried to reconnect and got banned for 10 years

ocean lava
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@orchid forum i play europe server and to be honest that's the one thing that's fixed for me this update, when i'm not banned for no reason, idon't get any lags, and the game is smooth

elfin zodiac
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@night cloak that is because you were caught using either a cracked version or 3rd party sofyware

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Any chance you were playing on the pheonix os emulator ? @night cloak

orchid forum
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I mean that problem can't just come out of nowhere, I've been playing since the game it came out and nothing happened to me

night cloak
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And its been one month i am trying to contact them and everytime they send me only auto text and now i am using another id with same phone and i dont want to get ban again..

ocean lava
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@elfin zodiac but i'm not using any 3rd part apps and no hack or crack, i played all 4 season, only this season such issue arose and every time i'm given a different reason... at 1st it was 3rd party apps, and then as you can see the in game support said the Vietnam thing...

elfin zodiac
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@orchid forum I have been playing for a while and had pretty much both problems, yes sometimes I might have a tiny problem but nothing I cant handle

night cloak
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@elfin zodiac
Well i didn't do anything about which you are talking and i want to know why they ban me cuz i don't want to get ban again and loose my all progress again and loose all my money again

elfin zodiac
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No problems*

ocean lava
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@elfin zodiac if you get the 10 kin ban i got 3 times in one day, your account is banned for 10 years

elfin zodiac
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When and exactly how did this come up ? @ocean lava

orchid forum
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@elfin zodiac exactly man, I don't get it you can't just come out of nowhere and have a ban

lean crescent
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Those ban issues are common i don't know why but people are getting banned in a huge number because of them

elfin zodiac
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It doesnt accidentally give you a ban 3 times in a row

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You did something during that time to recieve those bans

orchid forum
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I think he did something wrong but he doesn't know that it's against the game's rules

elfin zodiac
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Therefore we cannot help you, the best you can do is press the "File Claim" button and have the support team try to help you

night cloak
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@elfin zodiac
Well that was the first time i got any type of ban and its for 10 years. Its not fair

orchid forum
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Getting banned 3 times in a row that's just too far fetched to be an accident

lean crescent
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@night cloak Were u using Phoenix ROC?

night cloak
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@lean crescent
No.. i play on my phone

lean crescent
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Even if u are and don't wanna disclose it then go and read the post by woltrex you will get an answerpubgchickendinner

grand hare
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@ocean lava 👍

orchid forum
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Well I don't think that us players can help you with this problem you should contact the devs and tell them about it even if we wanted to we can't help

night cloak
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Its been one month since i am banned and i have bought the current Royale Pass.
Sad life. Now i just want to know why

ocean lava
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@elfin zodiac in my previous message it give the ban because we don't why it's giving it...put yourself in my place... when they said 3rd party apps, i factory reset the phone, and downloaded the game again from playstore, and spoke to people here for hours, and it was ok for a week, then the in-game support replies with this strange vietnam thing !!! , now i'm aware that if i get the ban 3 times in 1 day i get 10 years, so i got it today, i'm not playing again today... but this not fair...something is wrong and it's not on my end... like the lag, i don't have it, but i don't think that the people complaining about it are lying

lean crescent
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@night cloak You have to bear it as the support team always said am too banned for 2 months on 2 ace accounts

elfin zodiac
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Also same for you Duke, if you are lying and dont want to tell us that's your problem, we cannot help you any further, the best you can do now is press that "file claim" button as I mention above

night cloak
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Contact customer service for issues regarding bans, @orchid forum. We can't do anything about it here.

orchid forum
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@night cloak that's what I'm telling him

elfin zodiac
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@night cloak pretty much what I'm saying:/

night cloak
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Wrong user, my apologies.

ocean lava
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@elfin zodiac lying about what...i offered and still stand instant remote access to my device

orchid forum
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It's alright bud

elfin zodiac
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We cannot help any further, please move to a different chat @ocean lava

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Please read what is said above, that is your best bet on getting your account back.

orchid forum
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Well to put it bluntly (we don't give a shiet) contact support and stop waisting our time we're trying to help someone with a problem they're not lying about

ocean lava
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@elfin zodiac yeah, i concluded that a few posts ago ...and i'm sure in the future it'll turn out that it was a server issue.

elfin zodiac
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@orchid forum I care, also please watch the language 😁

orchid forum
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@elfin zodiac I was about to apologise but anyways you can't just get banned 3 times in a row for nothing like jeez how unlucky do you have to be

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Also Duke did you abuse the free 2 dollars they gave away when the game got game of the year award

ocean lava
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@orchid forum so the people who had lags were lying? and the game ended ? it was since last week i was here... stop tilling people they're lying. no one need to come and lie here,,,it's easier to create a new account as you suggested...
and 3 10 mins bans ... check the rules and see why they give 10 min bans...and maybe if tencent allows you till us.

night cloak
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Bans issued are fair. There's no need for further discussions.

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Move, now.

elfin zodiac
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^

orchid forum
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Thank you

cloud dune
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Fire button stuck

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Fix

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It

storm flumeBOT
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Hello, @cloud dune!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

pure fractal
ocean lava
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@night cloak we'll move, because it's useless not too... but no they're not fair...and you know it.

night cloak
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I'm sorry, but it's fair.

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Alright, move.

orchid forum
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@cloud dune a little straight up but you can check your button layout

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Or your connection

cloud dune
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I die if I report while firing at the enemy

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It happens randomly during fight

orchid forum
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I'm not sure if I understand does your fire button just cease functions while you're firing

ocean lava
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great support ... no wonder mods play fortnite lol

cloud dune
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It gets stuck. Potato

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It fires nonstop

lime juniper
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We would like to make clear that we are not developers or customer service agents, @ocean lava. We are only moderating and managing this Discord server. Please understand that we cannot do anything about suspended accounts. All we can do is provide you with the information stated in FAQ 2.9 in #481198147478224896. If that does not help, there is nothing else we can do.

Please do not continue this discussion here. Failure to abide by this warning will result in moderating measures being applied.

orchid forum
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I'm not sure if I can help you cus in my case it just stops working and that's cus of connection problems

cloud dune
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It works but doesnt stop working

orchid forum
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Hmm that's a first

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Try checking your ping when it happens

elfin zodiac
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You could try by unequipping the weapon that keeps firing

orchid forum
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Ya that one

cloud dune
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Yes but it happens during fight and very little time to do anything

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If I unequip I get killed

elfin zodiac
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Have you tried the repair button ?

cloud dune
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Yes

orchid forum
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Just try checking your connection and report back to us

elfin zodiac
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^

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Also what device are you playing on ?

cloud dune
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ok.

ocean lava
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@lime juniper trust i understand that, and said that the last time i was here (you were too i think)... but the rude comment and suggestions , and confidence in accusing others without even considering they actually have a problem and it might not be there fault is ming boggling.

elfin zodiac
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If it's a bad phone it could be an issue with it not handling the game well and randomly pressing buttons at times

cloud dune
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Gud phone

elfin zodiac
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Ok

orchid forum
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What's the brand of your phone?

cloud dune
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it worked fine before

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Asus

elfin zodiac
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Then it's not a problem with the phone

orchid forum
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I mean you're not supposed to have any issues if you have a good phone and a stable connection

elfin zodiac
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What server do you play on ? @cloud dune

lime juniper
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We apologize for that, @ocean lava. It is understandable that they may get a bit frustrated when they tell you what to do several times and you just continue. We also understand how frustrated you may be in this case.

Thank you for your kind understanding. We hope that the customer service will be able to assist you further in this case.

cloud dune
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All of them

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except kgp or whatever

orchid forum
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Al... All of them?

ocean lava
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@lime juniper not a problem m8

elfin zodiac
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Is it happening on all of the servers or just a certain one ?

cloud dune
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Yes

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All

orchid forum
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Try playing on the one nearest to you

elfin zodiac
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And what is your ping when you enter the game ?

cloud dune
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10 ms

elfin zodiac
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Or even before you get in

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I dont even get 10 ms geez

orchid forum
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Your problem is confusing

elfin zodiac
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@orchid forum ike

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Ikr*

cloud dune
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sometimes it gets to 2000 randomly

elfin zodiac
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There we go

orchid forum
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That's the winner

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It is??

elfin zodiac
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You are playing on servers that are not close to you, play on the server that you get the best ping on and stick to that one.

orchid forum
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It's alot like too good to be true

cloud dune
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I get less than 100 in all

wraith phoenix
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What would you say about this

elfin zodiac
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Could you provide a screenshot of your ping ? @cloud dune

cloud dune
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Sure. Hold up

elfin zodiac
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Also if you feel comfortable, what continent do you live on ?

orchid forum
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@elfin zodiac so many wierd problems man my game never experiences any of it

elfin zodiac
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@wraith phoenix menus colliding and probably causing an overflow, how many times has this happened to you ?

orchid forum
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@wraith phoenix try the repair button? Maybe

cloud dune
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Fire button issue is common. A lot of people are reportinf it

ocean lava
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@cloud dune those issues are related to the lag issue i think, tencent issued an announcement and they put out a survey to figure out issues with the server...your best bet is to fill that survey and if you can add a image or video in it

cloud dune
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Ok

orchid forum
elfin zodiac
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@ocean lava that's what we are trying to figure out, it could be because of lag or it could be something else

wraith phoenix
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@orchid forum i have done it several times but it het worst every time

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It*

orchid forum
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Have you tried contacting customer support? @wraith phoenix

wraith phoenix
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Not yet

ocean lava
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@elfin zodiac it used to happen to me too, i get great ping in europe server where i always play but also sometimes i get sudden increase to 1000 and then it come back to normal

wraith phoenix
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Going to now

cloud dune
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@ocean lava yep

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Spike

orchid forum
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Well I wouldn't expect much ngl (no offense support)

elfin zodiac
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The eu and Asia servers always have lag

ocean lava
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@cloud dune and it's usually when you're fighting other squads right?

orchid forum
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@elfin zodiac ya cus literally all the people play on them

cloud dune
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@ocean lava yeah

orchid forum
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They really should make a middle East server so the European servers can get some rest from the pressure they are in

wraith phoenix
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I'm going to download the Chinese server tho it works buttery smooth on my device

cloud dune
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Wut

orchid forum
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@wraith phoenix I think you can get banned for that

wraith phoenix
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How?

ocean lava
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@elfin zodiac in Europe i don't think it's because of the number of people, i play in deferent times of day, sometimes like now very early and still it happens

orchid forum
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I'm not sure but I think it's against the rules

ocean lava
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@wraith phoenix if you don't live in china or countries that version serves your account will be banned

wraith phoenix
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I've played it earlier to

elfin zodiac
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@orchid forum playing the Chinese version is not against any rules

wraith phoenix
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And even i get a great ping on that

ocean lava
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@elfin zodiac so it's only the Vietnamese version?

elfin zodiac
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You have to use a totally new account for the chinese version @ocean lava

wraith phoenix
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Yes @elfin zodiac

ocean lava
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@elfin zodiac oh... i didn't know that, but what i read about the Vietnamese one is also the same, you agree to delete or transfer your account to it , and if then the game detected you don't live there it ans you.

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bans*

night cloak
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See this

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They dont ban these people

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Wow.
God job
I wish you guys can remove them also like you remove the video

opaque mist
#

@night cloak they do ban people tf they banned so many people in the last month

warped trail
#

F

night cloak
#

Yes. So many people who are not doing anything against the rule.
Great game

opaque mist
#

@night cloak you mean the people who are modifying game files to get an advantage? It says you can’t use gfx

night cloak
#

@opaque mist
I don't to know about others..
I never used any third party app and still they banned me for 10 years
And i am trying since one month to say this.
But now i done with this
I am going to use each and every hack and if they ban me i will make other id and do the same...
See you in the game bro

opaque mist
#

@night cloak lmao gfx is 2 months you were obviously hacking trough scripts and you worn make it past gold Tier before you get banned lmao

night cloak
#

I really want to unlink Facebook from my account
Can it be?

#

I want to link another Facebook

ocean lava
#

@night cloak to be honest with you , the problem is not on mods and admins in discord, it's with devs who maybe don't want to recogize that there might be an issue with battleye, or the server that cause some random bans... and people are programed to just repeat what they till them like the guy replying to you, they hate hackers like all of us, and assume that the system is prefect

night cloak
#

Devs

ocean lava
#

@night cloak no you cant unlink

night cloak
#

ohhh

#

but why

#

I'll pay if needed

ocean lava
#

@night cloak i asked the same question and i was told that, becaue people use that to get around bans sometimes, so they can use more than one account.

cinder quarry
#

The game doesn't starting

night cloak
#

@cinder quarry clear data

cinder quarry
#

Its getting closed automatically after few seconds

wheat ivy
#

Guys

#

I just encountered a whole group of hackers on fpp

#

But obviously if I report them it wont do much

#

Any help

cinder quarry
#

@wheat ivy i got a hacker teammate last week

wheat ivy
#

Oof

ocean lava
#

@opaque mist actually the system issues 10 mins bans, if you get those 3 times you get banned for 10 years ...why you get 10 min bans you ask... apparently no one knows!

#

@wheat ivy sadly report is the only option, there are clans of them now days despite all the bans.

opaque mist
#

@ocean lava prevents false banning

night cloak
#

@wheat ivy It is really frustrating when you face players who are getting unfair advantages by using hacks or glitches. If you encounter such players in the game, you've to report them directly by clicking the report button located in the bottom-left corner of the end match screen. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.

ocean lava
#

@opaque mist hows banning preventing false banning? and why if they're trying to protect players from false banning the consciousness be 10 yeas of banning
man we would argue this for days , but unless the devs actually take a deeper look at what's happening to truly be sure it's going to get worse

opaque mist
#

@ocean lava if there system makes a whoopsie then they don't get banned for ten years

ocean lava
#

@opaque mist but they do

#

@opaque mist also to respect that this is the support channel, you can reply to me in General if you like

night cloak
#

GFX is a permanent ban, @opaque mist.

glad harbor
#

ello in that survey what should i enter in that In what time do u experienced lag? 🤔 i experience all time. 😅

tawny grove
#

Hey can the emulator players be matched only with emulator players? Also they should have a seperate ranking system altogether. These guys are playing in mobile servers and calling themselves pro gamers. Smh.🤦‍♂️

storm flumeBOT
#

Hello, @tawny grove!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

tawny grove
#

I don't play emulator, I am sick and tired of emulator players crossing into mobile gameplay

half kayak
#

Mobile players cant match up with emus.

#

If you come up with really good players on mobile theyre probably using claw.

cunning schooner
#

Yeah

#

Like kronton

faint ivy
#

If i am using emus and matching with my mobile friend squad will we match with emus players or what?

robust ledge
#

Emulator @faint ivy

night cloak
#

hi help me plz

noble robin
#

an i anyhow fetch my 'connected facebook account' details like id from game ?

#

i dont really remember which of my account i had connected

night cloak
#

i need help

#

@noble robin did u try ur phone number email and user name

noble robin
#

?

night cloak
#

like when logging into face book

#

it gives you an option to login via all three

noble robin
#

i dont remember which account amongst tons of accounts i have

night cloak
#

so try all

#

your best bet is to login through ur cell number

quiet nacelle
#

So I get into a match with good ping but once I drop and start looting the ping just keeps getting worse

night cloak
#

@quiet nacelle you check your wifi?

quiet nacelle
#

In every phone I've owned

#

Trust me homie it's good

night cloak
#

sounds like a wifi issue

quiet nacelle
#

Nah fr I use GeForce now

night cloak
#

what server have you been trying to play on

quiet nacelle
#

Europe

night cloak
#

and where are you primarily located?

quiet nacelle
#

I've seen similar complains

#

UK bristol

night cloak
#

hmm

quiet nacelle
#

Just weird

night cloak
#

if i were you i’d try playing on different servers to see if its that issue

quiet nacelle
#

I am thinking the game is starting to suffer from success

night cloak
#

sounds weird, but try NA and ASIA

quiet nacelle
#

That's gonna be crazy rank pushing but I'll try it out

#

Thanks

night cloak
#

np

snow edge
#

@quiet nacelle
Me and others have both been experiencing this recently too. Most of the time we got a solid 30 ping. But occasionally it spikes to like 600 for no reason. It happens at complete random times and has happened to each of us at different times. For us it isn't every single game but at least once in every 3 to 5.

night cloak
#

Server instability, @snow edge. Please fill in the survey in #community-news.

storm flumeBOT
#

Hello, @old stream!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

cosmic gazelle
#

I'm using Samsung S8 plus yet I'm not getting HDR option and Extreme Frame Rate option,why?

#

Anyone here?

atomic cloak
#

I am not getting the quick scope change option even if I turn it off on again and again

#

Plz help

storm flumeBOT
#

Please read this channel's pinned messages for further information, @atomic cloak:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
night cloak
#

Check out fourth pinned message from bottom.

tiny spruce
#

I had to delete Vikendi map. I play on iPhone 6 and my device was too overwhelmed. I used a RAM checker app and it told me that my ram was constantly being used even when my phone was at idle. So I deleted the new map and I have no more crashes or lag.

cosmic osprey
#

My game is not opening it crashes Everytime on the loading screen

#

Its happening since yesterday

night cloak
#

If this graphics option is not available, it means that your device does not support it at the moment. It may be supported in the future when the developers optimize the game for your device. @cosmic gazelle

#

What device are you on? @cosmic osprey

cosmic osprey
#

Moto g5 plus

night cloak
#

Do you have sufficient RAM?

cosmic osprey
#

4 Gb

#

Im having this issue for the first time

#

I'm playing since March 2018

night cloak
#

Huh, alright.

cosmic osprey
#

Do you think I should uninstall?

#

And download again?

cosmic gazelle
#

@night cloak if I use a screen recorder to stream on youtube,will I get ban for it?

night cloak
#

Try that, @cosmic osprey.

#

No, @cosmic gazelle.

#

Any recording app for Android which records both internal voice and voice chat in game ?

#

Discuss this in #chat, @night cloak. Thank you.

#

Okay!

tawny current
#

is there any phone in market that can run pubg mobile at extreme fps in smooth graphics that to below Rs.15000

#

is there any phone in market that can run pubg mobile at extreme fps in smooth graphics that to below Rs.15000 or $215

night cloak
#

Enough.

#

Nope there is not as far I know, @tawny current.

elder wolf
quiet nacelle
#

@atomic cloak you have to remap everything again

proud oasis
#

Anyone else having problems with throwing grenades ? I go to throw a grenade it disappears out of my inventory but it never goes off I asked my mates if I looked like I was lagging they said no I had 40 Ms I shouldn't be having grenades disappearing !!

quiet nacelle
#

@tawny current is that even possible all I see is low and medium

balmy cairn
#

Hey guys, just an inquiry, does anyone know the reason for a person's rank to go reset?

proud oasis
#

I'm taking this issue to Reddit hopefully I can a find a fix to the problem what ever

#

Also new season ranks reset

#

That's the only reason ur rank would reset unless u get deranked @balmy cairn

balmy cairn
#

Nah, not due to new season. I know someone who's been an Ace for the past weeks, but today, I realized his rank has been reset to Bronze V.
Just wanted to know how...

#

Could it be due to cheating?

proud oasis
#

I honestly can't tell u how though I do know if ur a conquer and u don't play for a while ur rank will be reset don't know why it's conquer but I guess they want active pro players so they reset it if.ur not active and ur ranked a conquer

shut elk
#

@elder wolf god damnn I lost 31 points right now because of that retarded invisible boxes

proud oasis
#

@shut elk rendering glitches?

#

I have things not load in Alot and it's so annoying I'm constantly running into walls looking for a gun or even a smear bit of protection

shut elk
#

I was 1v3 knocked 2 guys, and then the last guy killed me bec I was trying to move forward and then I was blocked from the invisible block and the guy from behind killed me

balmy cairn
#

@shut elk lol

night cloak
#

Hey please use this channel only if you have any questions for discussion you can use #pubg-mobile or #chat .

shut elk
#

Look u see the 2 knocked guys from me. Then I was trying to move on the N of the image and the block blocked me and got killed from behind

#

The image is sending

proud oasis
#

@night cloak I did ask a question but it was never answered

shut elk
night cloak
#

What is it , @proud oasis?

proud oasis
#

Anyone else having problems with throwing grenades ? I go to throw a grenade it disappears out of my inventory but it never goes off I asked my mates if I looked like I was lagging they said no I had 40 Ms I shouldn't be having grenades disappearing !!

#

I have a stable internet connection too so it shouldn't be happening

night cloak
#

You can ask in #pubg-mobile if other players are facing similar issue, @proud oasis.

proud oasis
#

Ok

shut elk
#

@night cloak do u have contacts with pubg?

haughty cypress
#

ah that invisible block

shut elk
#

@night cloak are here any pubg customers in the discord server?

#

@haughty cypressI asked in the live support to get my 31 points back bec there is no way I can lose because of their fault because they are retarded

night cloak
#

Nope. Everyone in this discord server don't have any direct contact with the developers except the community team the one in yellow. They are not online atm, @shut elk.

#

Can you tell me where are those invisible boxes are located?

vague wraith
#

kkwasia, onye soormi onu togbe

night cloak
#

English, @vague wraith?

urban owl
#

Its a troll

#

He posted that in every chat

shut elk
#

@night cloak near buildings into the "camp" alpha or other camps in sahnok

#

@night cloak I want my 31 points back I lost 31 points bec they cant even make a damn game

night cloak
#

There is no refund system for points lost in the game . And could you please send screenshot of that invisible blocks? And what is supposed to be problem , @shut elk?

shut elk
#

@night cloak I sent the screenshot

#

Scroll up

#

It's the first pic you find by scrolling up

storm flumeBOT
#

Hello, @shut elk!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

shut elk
#

U see my dead crate? Just 1 cm forward my crate there is the damn block that made me stuck

cold heath
#

Add gloves

#

As am outfit

night cloak
#

Please refer to machete 2.0 message, @shut elk.

prisma timber
#

When I Shoot Someone Why I Can't Saw That Much Blood Like Others...

#

I Still Saw Blood Effect Like 0.5,,,0.6 Version....

night cloak
#

What do you mean , @prisma timber?

night cloak
#

Yo guys is three finger claw control best than regular one ?

granite dirge
#

what is that

#

@night cloak

wispy matrix
#

@prisma timber u talking about green blood effect?

#

check that out in game settings, there is an option idk under which head

meager cove
#

Can anybody provide me invitation link for this server???

storm flumeBOT
haughty cypress
#

@meager cove

meager cove
#

Thanks @haughty cypress😊

night cloak
#

If it was inappropriate . The bot removed it, @night cloak.

placid dirge
#

The game lags when enemy is around

willow dune
#

@placid dirge that's due to the addition of the enemy data in your client device .... commonly known as render

#

You can take advantage of this and determine that enemies are near you!

prisma timber
#

I Mean When I Hit Someone I Can't See To Much Spared Blood From Enemies Body In My Screen...

placid dirge
#

I've also noticed some invisible hitboxes random in the game

willow dune
#

@placid dirge it will be fixed soon

#

@prisma timber u see some of it right? Also depends upon the distance and graphics also

small stag
#

@willow dune i have my graphics at low and i have a 480p screen and i see alot of blood splatter even far away

willow dune
#

So what's the problem......u see blood or not?

prisma timber
#

I Can See But Not Too Much...

small stag
#

? well idk the problem

willow dune
#

When did the problem started

small stag
#

start you mean @willow dune

willow dune
#

@prisma timber

prisma timber
#

After 0.9 Update....When Blood Effect Option Are Added In Game..

small stag
#

the green effect

prisma timber
#

Both

willow dune
#

Maybe they reduced it a little bit to make a little safe for lower age players

small stag
#

oh i get it if you have green on it may have more contrast but less splash radius

prisma timber
#

Don't Know...But Sometimes I Got Confused... That's Why...

#

Np Leave This Topic...I Wish It Will Be Solved In Next Update...

rocky echo
#

When i land i get this option for no reason

#

😑

willow dune
#

@rocky echo land?

rocky echo
#

And i got demoted to diamond v

#

@willow dune yes

willow dune
#

After jumping from plane?

rocky echo
#

After jumping out of the plane

#

I landed on the crates and boom this msg comes

#

And demoted back to diamond v

#

😑 😑 😑

small stag
#

@rocky echo ive had that problem many times its a bug that should be fixed next update

willow dune
#

Yeah...this is happening to lot of people.this is just server issue.will be fixed soon......now to fix that....just close the app and restart as fast as you can to enter the match again

storm flumeBOT
#

Hello, @rocky echo!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

rocky echo
#

@willow dune if u can survive in gerogopool then only

small stag
#

@storm flume no one asked you

willow dune
#

@rocky echo yeah that depends

rocky echo
#

Yeah

zealous flame
#

need help with emu, @neon patio

small stag
rocky echo
#

@storm flume if i see the report button then i would

willow dune
#

@small stag that was a command called here I think.

storm flumeBOT
#

Hello, @zealous flame!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

small stag
#

@willow dune i know but that wall of text

rocky echo
#

😑

#

Now i have to work all over again to get diamond IV

#

😑

small stag
#

@rocky echo dont worry youll get there

#

im still at platnum

#

well platnum III

bronze gorge
#

i am unable to unfriend "facebook friends" they just keep coming back even if i unfriend them

#

can anyone help me out

night cloak
#

@bronze gorge You've to unfriend them in Facebook. Also make sure you didn't add them in game, go to your game friends and see if they're there so you can remove em.

willow dune
#

U can just block them @bronze gorge

#

In-game

night cloak
#

Click on chat with player then there will be three vertical stripes . There you will find block player and report player option, @night cloak.

spiral lava
#

Hello. When do devs planning to have full support for new iPad pro 2018? That black borders are annoing AF.

sterile idol
#

Does the game lag in general since vikendi update? I mean that running guy loading circle everytime you click on something in lobby ? And what about that top right corner wifif status icon red or green ? I play on Asia server the game is laggy so much nowadays at night laggy in the sense that loading again and again not low spec lag ...

tepid gyro
#

Can't download maps after recent update. Getting error code

night cloak
#

Asia server have some issues . Because of large number of players in it. As well as some optimization issues too. They will more than likely will be fixed soon. Don forget to complete the survey in the #news so devs will look at it, @sterile idol.

#

Which error code, @tepid gyro?

tepid gyro
#

269812712

#

@night cloak

night cloak
#

Do you have any screenshot, @tepid gyro?

#

Btw first of all try repairing the client and try again if it doesn't work we will tey another solutions.

woven flax
#

I need PUBG PC suppor

#

can anyone help me?

cursive summit
#

@woven flax go in pubg pc server

woven flax
#

smh it has no channels

cursive summit
#

oh

#

what's your problem?

#

i got pubg pc 2 days back so

#

i don't know if i can help but i'll try

night cloak
#

@woven flax discord .gg/battlegrounds

woven flax
#

cannot find 'msvcp140.dll'. please re-install this application

#

lmao nvm

cursive summit
#

maybe there's some role thing

woven flax
#

i worked it out

cursive summit
#

@woven flax download that dll

#

and paste it in the pubg pc folder

#

where it is installed

livid blaze
#

is there any changes in game? when i started game, it automatically started downloading resourses..

cursive summit
#

that will work most of the time

#

or just verify the game in steam

night cloak
#

You can also install directX 11.

woven flax
#

hold up

#

r u on PC

real comet
#

In regards to the lag issues, has anyone been having severe framerate drops and lag spikes once it gets down to the top 20? Thats been happening to me the past week and its so frustrating. Just when my team needs me most, my game becomes unplayable

cursive summit
#

@woven flax uh yeah

woven flax
#

quick assist

#

u can control my pc

cursive summit
#

@livid blaze it sometimes happens

night cloak
cursive summit
#

@woven flax uh about wut

supple wasp
#

@livid blaze no only bug fixed. Check out full details in #news

woven flax
#

can u do it lol i dont know what it is ahah

#

just launch quick assist and give me the code

cursive summit
#

idk quick assist

#

i have teamviewer

woven flax
#

type quick assist in windows

livid blaze
#

version num is also changed.. it was 0.10.1.129 now it is0.10.1.130

cursive summit
#

@woven flax i forgot my login info

#

sorry can't help

woven flax
#

lmao u fr?

#

god damn

supple wasp
#

yes vekindi map problems has been resolved @livid blaze in the update

cursive summit
#

yep

jagged fractal
#

I need help with audio problem

#

Like when i rejoin match i cant hear my teammates at all

cursive summit
#

@jagged fractal wut is it

#

@jagged fractal it happens sometimes, maybe they'll fix it mostly in the next update

woven flax
#

its in the folder lmao wat

jagged fractal
#

Ok

cursive summit
#

@woven flax verify the thing in steam

#

i mean the game

woven flax
#

ok bud

#

hold up

#

do u have a mic?

cursive summit
#

yep

#

mic? not now

#

that yep was for above msg

#

lul

woven flax
#

if i share screens can u just tell me what to do

cursive summit
#

lagging discord

supple wasp
#

@jagged fractal you may report that problem in the survey so that they can fix that

cursive summit
#

dude i can't talk right now

woven flax
#

dont talk then lol type in chat

cursive summit
#

okay

woven flax
#

cool cool

cursive summit
#

send in dms if you don't want here

woven flax
#

i broke my mic too lol

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

jagged fractal
#

So damn annoying

storm flumeBOT
#

Hello, @jagged fractal!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

jagged fractal
#

Uh,how is dat relevant to my issue

supple wasp
#

@jagged fractal so that you can report bugs that's why @night cloak has send you the procedure

night cloak
#

@orchid snow Here

cursive abyss
#

Hey anybody want to start a new clan with me??

rustic galleon
#

There has been a large number of lagg after the vikendi update

#

Huge lagg spike in battle now

#

Why pubg

woeful yoke
#

I started facing lag from today

#

It was fine till now

hollow vault
#

experiencing frame drops from past 2-3 days ?

#

anyone else

tulip timber
#

when ı tried to enter the emulator ı just had this error 'Unable to connect to server. please try different network or grant wifi access to the game in your settings. Error Code 554762241' anyone know its solution?

thorn radish
#

Thx for bringing back Impressive 👏

cinder quarry
#

Is there is any server issue

#

Im facing lags and my ping is always above 20/

#

200*

digital moth
#

Hello, I'm from a community server. I'd like to ask the devs is there any way to identify Bypassed Players ( Those who play in emulator without detection ). Since we are organising an event.

ocean lava
#

@cinder quarry @woeful yoke the devs recognized there.might be an issue and they're working on fixing it ..they issued a survey for players to try and help them figure out the problem... The survey can be found on #community-news

#

@digital moth emu players avatars have a computer icon on the top right

modest plank
pulsar knot
#

Yeah same problem here

ocean lava
#

@modest plank I asked this morning it they said it will be fixed shortly

digital moth
#

@ocean lava Yes. But people can bypass that. We want to detect that.

pulsar knot
#

What about the error "No response from the server please try again later" anyone facing the same issue ?

woven atlas
#

Devs aware of it. They are gonna fix it 👍

abstract lance
#

@pulsar knot yes same here

ocean lava
#

@digital moth if they are able to mask that I don't think you can detect them, if the system is unable to do that no one could, unless you can spectate
the emu players movement and them picking loot makes it obvious

pulsar knot
#

Thankgod i thought it was due to my internet connection

modest plank
#

@ocean lava okay

digital moth
#

Then Maybe an anti cheat should be developed

#

That can detect it?

modest plank
#

@pulsar knot me

#

@pulsar knot I was also thinking that till now, now I know that I don't have to curse my ISP

ocean lava
#

Oh man, trust me overloading anti cheat ystem with this stuff brings more bad than good...that system should only concentrate on those using scripts

modest plank
#

How do I upload the image on that lag poll/form @ocean lava

#

Or anyone else

elder dagger
#

Does anyone else has lag on vikendi,but only outside?

ocean lava
#

@modest plank I think you should upload to a sharing service may Google drive or drop box and paste the link on the form

modest plank
#

@elder dagger I face lag everywhere man

elder dagger
#

Crap

modest plank
#

@ocean lava oh okay, I guess I'll upload it in #media & link it

ocean lava
#

Yep

neon patio
#

@night cloak You'll need to clear space for the download

hazy prairie
#

Updated the tencent emulator and pubgm and now my left click no longer works for attacking/firing. Works for everything else ingame.

neon patio
#

@hazy prairie You'll need to properly set up your keybinds

hazy prairie
#

Through the emulator i assume

neon patio
hazy prairie
#

Ah, thank you. I was wondering where those channels vanished too

modest plank
#

Why do after every match I have to turn off automatchmaking & even after that it'll pair me up with randoms?

neon patio
#

@modest plank By default the game will select the auto-fill option, once it's unselected the game should not auto-fill.

modest plank
#

@neon patio I unchecked it, did a match & it matched me with randoms, again I unselected it after that match it worked & the very next match it got turned off on its own

night cloak
#

Why .??

#

Two times in a row

#

I got that message

cloud dune
#

Teammates jumping in different locations.

#

While playing in team it should make everyone jump at the same spot.

night cloak
#

Why the date has changed and baned for 10 years

red geyser
#

Guys go to the #community-news Wing and send your valuable information to the community staff for regaining better gaming experience Fill out the Forums if possible send the Screenshots aswel

#

@night cloak Have you done clicking the Repair button on the screen and restarted the client ??

night cloak
#

Did you used game booster or something which is inbuilt in the phone, @night cloak?

#

Yes

#

but nothing has changed

#

That might have caused abnormalities and in results the ban. I am not sure.

stable ether
#

I have a issue

ocean lava
#

@night cloak it's an issue known to devs and they're working on a fix

#

@cloud dune i feel you man, it's crazy and most of the times it hurts all players when you confront a true organized full squad , but how can they force people to jump together in random, they'll have to be some kind of feature that allows just one player to be assigned as leader and he decided the jump, but even with that done, you'll have 2 issues 1- most players will want to be leaders and you wont get matchings 2- what if the leader jumps in a place you don't want to

stable ether
#

Whenever I try to login through Twitter and try to put my twitter pro pic its just this blur image always

night cloak
#

Pretty sure you're unable to change your profile pic for Twitter users.

ocean lava
#

@night cloak sadly as ii also agree it's crazy punishment, but for that to happen, that means you received the small time ban 3 times in one day the 3rd time it converts to 10 years ban, that's how the system works i guess.

stable ether
#

I changed the profile pic on twitter but still it doesn't help

night cloak
#

Like I've said, I'm pretty sure you're unable to change it for Twitter users.

stable ether
#

Will it be fixed ?

night cloak
#

@night cloak no

#

Maybe it takes some time, @stable ether.

storm flumeBOT
#

Please refer to FAQ 2.9 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

Please refer to the Faq above.

obtuse nacelle
#

When will I be able to buy shroud skins on mobile?

night cloak
#

When will u add planes like fortnite

#

If you have any suggestions please recommend that in game. Then there is a chance that it will get added in the future , @night cloak & @obtuse nacelle.

#

Ok

#

I wish pubg is fun as fortnite

#

When is pubg update 10.5 coming to beta?

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

open light
#

Lmao

#

Wtf is that lol

severe nexus
#

Where can i get a hacker banned?

#

I have proof

#

He was hacking in crew challenge

#

Shoting through walls

storm flumeBOT
#

Hello, @severe nexus!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

night cloak
#

Visual bug. I am pretty sure he is not in one match for this long time, @open light.

forest pewter
#

I got matched against the hacker twice

night cloak
#

Please refer the machete 2.0 message above, @forest pewter.

severe nexus
#

I forgot to record

#

But trust me i wacthed this guy eliminate a top clan from inside the container

night cloak
#

You can just report them in game.

severe nexus
#

But i want him banned dont want him to kill other players

#

That play the game failry

#

Fairly

#

TNT Ghost

forest pewter
#

Its so frustating

severe nexus
#

Bro there are devs

#

In this discord

#

No?

night cloak
#

Nope.

severe nexus
#

I thought this was an OFFICIAL PUBGM discord

forest pewter
#

It is

severe nexus
#

Where are the devs then?

night cloak
#

There are no developers in the server. But there is community team who have contact with the developers of the game.

severe nexus
#

Yes they can inform the devs about the player using third party software no?

night cloak
#

No. You have to do it.

#

By using in game report button

forest pewter
#

Wow

severe nexus
#

They will take time to see it

#

Theres another crew challenge in few mins

#

Wonder how many players he will kill

forest pewter
#

Chinese guys eliminated half the server

severe nexus
#

This is is arabian i belive

#

The guy hacking

night cloak
#

Sorry . But we couldn't help you regarding to the hackers. You can report them in game.Then they will be banned soon. There is no point of talking about it here . Hope you guys understand . Thank you!

severe nexus
#

Yea yea no worries

#

After all they ruined the game

solid lance
#

When will the game be playable in Sudan without vpn?

#

Because last time I asked you said after the patch update

deep zephyr
#

Anybody having troubles with random change of sensetivity when scoped

faint sleet
#

Where did the Level 3 helmet design came from?

#

@lime juniper

lime juniper
#

How do you mean I should know that, @faint sleet? Haha.

faint sleet
#

I saw a post stating it came from RoboCop

#

I just wanted to know if it's correct

scarlet crater
#

Lol

deep zephyr
#

It's a Russian special police force helmet design

#

Google helmet k6-3

buoyant berry
#

What will happen if i unnbaned ? am i lose any thing Skin or something else.

#

@lime juniper

lime juniper
#

No, @buoyant berry.

buoyant berry
#

Ok ty

deep zephyr
#

You lose foreskin

buoyant berry
#

Im afarid to lose my white jacket lol

deep zephyr
#

Saggy beard gotta go

willow dune
#

#chat

night cloak
#

Hullo, my synergy is stuck with this one friend. No matter how many games we play it doesn't go up anymore. Why is that?

deep zephyr
#

He has a new, better friend

night cloak
#

nice shitpost

soft lion
#

What happen to glass in winfows

#

Windows

night cloak
#

@night cloak Maybe it's just a visual bug. Try the "repair client" can be found in login screen.

#

@soft lion There's no glass in windows on mobile version, since we've footstep indicator on mini map.

soft lion
#

@night cloakthere use to be glass

#

:/

night cloak
#

@soft lion Nope. There was never glass on mobile version.

#

London login screen?

#

@night cloak typo. Just login screen.

#

o

soft lion
#

Yes there was lol @night cloak and there was glass shatter thingy on the mini map

#

Around november

night cloak
#

@soft lion Nope. I'm playing the game since release, there wasn't such thing. May I know in which version did you see such thing?

soft lion
#

I dont rember but u can look glass window pubg mobile and yt and u will see

#

When the windows would break it would show shstter icon on mini map

willow dune
#

The Chinese version had windows!

soft lion
#

Oh ok

night cloak
#

oof nooo my control layout. But yeah the synergy is still stuck at 498

#

@night cloak Now try playing with your teammate.

soft lion
#

Will they ever add purple blood @night cloak

#

And what happen to mk47 I thought it supose to come with vikendi

night cloak
#

@soft lion No information regarding that, there might be more colours added soon. Mk47 will come with upcoming updates, dw.

soft lion
#

Oh ok because I used it in the beta for vikendi was just asking thx

night cloak
#

Np. Is there anything else I can help you with?

soft lion
#

Yes

#

The rp pass I bought it when came out but I can only go to lvl 95 ?!?!

#

And I done all missions

#

And week 8 will bring me to lvl 95

#

Why cant I get 96-100??

night cloak
#

@soft lion Unfortunately, you can go up to level 95 with the normal elite pass. But you got 600 zUc bonus throughout the missions, you can either spend it to get to level 100 or buy rp next season, the choice is yours.

soft lion
#

Oh I alrdy used the uc haha

#

I used it to try to get the golden m4

night cloak
#

You might want to purchase a few UC to get the qbz skin but at the end it's your choice.

soft lion
#

Ok

#

Thx

night cloak
#

You're welcome.

severe nexus
#

Baymax

#

I love big hero

night cloak
#

Aloha! How can I help you?

severe nexus
#

The movie

#

U know?

night cloak
#

Do you need any help? If not, we can discuss about it in #chat

severe nexus
#

Yea dw

mortal patrol
#

i have a bug about pubg mobile , If you switch from wifi to your mobile data internet or from mobile data to wifi you are . @lime juniper please report it..

#

😏

soft lion
#

Yea that is happening to me also @mortal patrol

mortal patrol
#

Turkish players complain about this problem.

#

@soft lion are u banned?

soft lion
#

No

#

I just use data now from the start or my wifi and don't switch

night cloak
#

@mortal patrol I understand that it might be frustrating to face such bugs or issues. If you encounter any kinds of bugs or technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.

mortal patrol
#

yes i know it

night cloak
#

Is there anything else I can help you with?

ocean lava
#

@mortal patrol that's really interesting... now that you mentioned it, it seems all the issues i had was when i switched from wifi to data...i didn't make the connection though.
yeah please report it in game , it may help a lot of people.

soft lion
#

@night cloak 1 more thing after a match when im entering menu it lags so bad and goes to 2 or less fps and laggy so much and says sever connection lost try again later and I have to wait till the lag is over before it comes normal frame rate

mortal patrol
#

I announce the complaint of the Turkish players. am support staff on official pubg turky discord 😀

#

I am their deputy

#

🙂

night cloak
#

@soft lion It happens due to bad internet connection, it might be an issue with the server too. Why don't you try a different internet source and see if the problem still persists or not? It might be a good idea to do that.

ocean lava
#

@mortal patrol u mean pubg for PC?

soft lion
#

@night cloakok

mortal patrol
#

@ocean lava mobile

ocean lava
#

oh ok

mortal patrol
#

turkish partner

#

🙂

night cloak
#

@mortal patrol You might wanna create a voting poll in your server and see how many people are facing it. If majority players from Turkey are having the issues, we can report it to community team. Otherwise you've to manually report it in game. Hope you understand.

mortal patrol
#

yes i understand thank you we have a community team on the server, i will report .

#

thanks again❤ @night cloak

night cloak
#

You're welcome.

vagrant shale
#

Sorry, when will we get points for an uncounted match ? He's not even on the chart. 29-12 the first match. He's just missing

mortal patrol
#

in this problem, the Turks complain.

night cloak
#

@vagrant shale Did you try "client repair" on login screen? It is a visual bug and this is the only workaround for now. I hope it will be fixed in future updates.

mortal patrol
#

😂

#

admins reported it @vagrant shale

#

i complained this problem

night cloak
#

This is a known bug many people are facing and developers are working on a solution, there will be a fix soon, dw.

vagrant shale
#

But in the table these points are not present, I calculated

#

🤔

#

Thanks @night cloak

night cloak
#

The points won't be calculated if cannot be found in this list. You have to repair the client or wait for a fix.

#

You're welcome, Is there anything else I can help you with? @vagrant shale

mortal patrol
#

@night cloak where are u from🙂

#

i wondered

vagrant shale
#

I’m from Russia

mortal patrol
#

@vagrant shale well☺

vagrant shale
#

And you ?)

mortal patrol
#

the other side of the BlackSea😉

vagrant shale
#

We don't have to talk about it in support guys

#

@night cloak, no, thanks. I only have one big problem.

night cloak
#

@vagrant shale Should you have any other questions, concerns or inquiries, do not hesitate to contact us back. Have a wonderful day!

night cloak
#

Fix this lag please

#

I was playing a game and this happened

#

Restarted the device the game

#

Still

#

@night cloak Are you using any sorta VPN or ad blocker?

night cloak
#

@night cloak adblocker yeah

brave kiln
#

Hey guys I was wondering if they can bring a mode with just bots??
That doesn't require internet to play
Just to login , that way we could practice without having to worry about PinG
For the times where our ping is bad etc ..
I think it would be great, for wen we travel and have no good signal also

night cloak
#

@night cloak That's the reason of this temporary ban. Uninstall that app and make sure not to install any apps that interferes with the game from next.

#

@night cloak ok

wise gust
#

natehiggers

grizzled thorn
desert barn
#

hi. I want to ask.

if the clan leader is inactive and the account can't log in ... can it change the clan leader?

thanks.

grizzled thorn
#

@desert barnno lol

night cloak
#

@grizzled thorn It usually happens if you get sudden network instability. I understand that it might be frustrating to face such bugs or issues. If you encounter any kinds of bugs or technical issues in the game, you've to report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report. You might not get a reply from support but they're always looking into every reports made by players. We cannot do anything here in discord. I hope you understand.

grizzled thorn
#

@night cloakallrighty then

desert barn
#

@grizzled thorn oh ok thank you.

vague iris
#

Anyone knows when middle east skervvers ee cpoming

#

Coming

elfin zodiac
#

@vague iris no official date yet

echo drum
mortal patrol
#

@echo drum did you use to graphics program? gfx etc?

whole sorrel
#

Why does game start lagging so much?

echo drum
#

Graphics program ? My graphics are set to normal

#

It’s annoying 😢

mortal patrol
#

which device do you playing? emu or mobile

echo drum
#

Iphn6s

#

@mortal patrol is there any solution for this ?

night cloak
#

i need help

mortal patrol
#

@echo drumI'm investigating

night cloak
#

i need help

mortal patrol
#

@night cloak what

#

say please

night cloak
#

why do i always time out?

echo drum
#

@mortal patrol help him first, will talk later about this

night cloak
#

my ping is just fine?

#

but i always time out

#

ok then

mortal patrol
#

@night cloak please read #community-news channel 😉 they announced an announcement.

#

read the latest messag

echo drum
#

@mortal patrol have you ever noticed side bar showing someone killing others ?

mortal patrol
#

no

#

🤔

echo drum
night cloak
#

that was not helpful at all

mortal patrol
#

@night cloak but they will check your accou t

night cloak
#

AWM before everyone landed, that is very interesting

mortal patrol
#

omg @night cloak

#

😂

#

ye

#

@echo drum i think impossible

night cloak
#

@lime juniper why is PUBG lite not on my google play store, Because I thought that PUBG Lite was optimized for every device with 1 GB Ram or more

echo drum
#

Then why it’s showing Awm there ?

lime juniper
#

It is available in only two countries at the moment, @night cloak.

mortal patrol
#

@echo drum i dont know i think he/she hacker or use hack

#

or its bug

#

or chance

echo drum
#

This guy used it 2 times !

night cloak
#

@lime juniper which 2 countries are those?

#

@lime juniper my ping and internet seem to be fine, but i still time out almost every single game and i’ve tried playing on different servers and it only occurs on NA, although my ping is the lowest on NA

mortal patrol
#

@night cloak first Philippines

lime juniper
#

It is still available only in Brazil and in the Philippines, @night cloak.

mortal patrol
#

ye

#

brazil and phipplines

lime juniper
#

Please submit the survey in #community-news, @night cloak. The developers will optimize the servers.

mortal patrol
#

👍

night cloak
#

thank you

#

but what can i do

#

in the meantime

mortal patrol
#

but it is possible to play lite illegally. @night cloak

night cloak
#

@lime juniper are APK installing apps allowed to install PUBG Mobile Lite by bypassing the country?

echo drum
#

@mortal patrol 😂

mortal patrol
#

but I won't offer you.

night cloak
#

or can you use a VPN to change the country

mortal patrol
#

it not working

#

impposible

lime juniper
#

Not allowed and not possible, @night cloak.

mortal patrol
#

👍

lime juniper
#

Play on other servers for now, @night cloak.

night cloak
#

ok I guess notiy me when it comes out in egypt

#

notify*

mortal patrol
#

🙂

#

They work for us. be sure

night cloak
#

k

umbral river
#

Is there any methods to turn off “Cross Server Matching” in default setting? Its too much hassle for the leader to wait for 1 minute in each games... KRJP server

solar marlin
#

832 489 7602 call this number and troll pls

mortal patrol
#

@KachoFugetsu#4634 impossible

#

@umbral river

jovial cedar
icy carbon
#

My game renders every time

jovial cedar
#

#fixpubg

icy carbon
#

And why is there no audio when we jump off the plane during war mode?

jovial cedar
#

Because the developers are busy making new crates rather than squashing bugs

elfin zodiac
#

@icy carbon Its not a problem with the game...

#

It's just no one is playing solos right now

icy carbon
#

@elfin zodiac ???

jovial cedar
#

30 million people and nobody is playing solos. LOL

#

That might be the dumbest answer I have heard yet

elfin zodiac
#

The audio issue is known and should be fixed aoon

#

Soon

#

@jovial cedar you do realise not everyone loves in America

jovial cedar
#

*lives

elfin zodiac
#

Lives*

icy carbon
#

@jovial cedar And only yesterday they gave us a survey form on lagging - like tf don’t you guys read the reports to customer service

jovial cedar
#

If you actually looked at the screenshot you would have seen that I am cross matching

#

Lagging LOL

#

I read that. 30 million people playing the game and they can’t properly match people

#

They don’t read anything which is the problem

#

There is no customer service

elfin zodiac
#

The devs are trying, please be patient, also this cross server matchmaking is new, of course it wont be the best thing ever immediately

jovial cedar
#

LOL

#

WTF be patient

icy carbon
#

It’s probably dying, why you can’t get any matchmaking

jovial cedar
#

We have been complaining about matchmaking and lag issues for months now

#

They have time to make new crates but no time to fix problems

#

Stop trying to argue the points. You are losing @elfin zodiac

elfin zodiac
#

@icy carbon pubg mobile actually has more active users per day than fortnite on all its devices

jovial cedar
#

ROFL

#

Then why can’t they match?

#

Are they counting bots in the matches?

elfin zodiac
#

Bro, if you are going to be like this then move channels

jovial cedar
#

You came at me

#

You did not read the screenshot I posted

elfin zodiac
#

And you are acting like a kid

icy carbon
#

I complained about vaulting system back in 0.6 and had the same be patient answer

elfin zodiac
#

Actually I read it and downloaded it

jovial cedar
#

You are mad because I shot down your argument

#

I am sure you downloaded it

#

You never saw the cross match icon

elfin zodiac
jovial cedar
#

What is that supposed to mean?

#

1 app is using the battery

elfin zodiac
#

🤦

unique drift
#

Hi

elfin zodiac
#

Bro are you serious?

jovial cedar
#

It says 1 app is using the battery

elfin zodiac
#

Hey bud, look above that

jovial cedar
#

Why would you download my screen shot?

unique drift
#

I have the problem that my voice has problem y PUBG

elfin zodiac
#

so I can put it in a report,

#

@unique drift when does it happen ?

jovial cedar
#

Is anyone actually going to read the report?

elfin zodiac
#

Not at all, they never do

jovial cedar
#

I figured as much

#

Which is why there are problems with matchmaking and lag

elfin zodiac
#

I swear you do not understand sarcasm

#

Ugh, penguin can you help me with this dude

night cloak
#

what

jovial cedar
#

I have been complaining about matchmaking back before they introduced cross server matchmaking

icy carbon
#

From a customer perspective, I don’t think it’s a sarcasm

unique drift
#

When I activate the microphone my voice sound discontinued

jovial cedar
#

I also got shoved into a match I never queued into

night cloak
#

I restart my game and the mic is fixed

elfin zodiac
#

@icy carbon render is a part of the game

icy carbon
#

Wtf

elfin zodiac
#

It's part of every game in existence (2d games excluded)

icy carbon
#

I’ve never faced rendering until the latest update came out

unique drift
#

I have the problem since December

icy carbon
#

Yea, same

unique drift
jovial cedar
#

I have had matchmaking issues since November. It is totally busted right now

elfin zodiac
#

I always get render when enemies are 400 meters in front of me

unique drift
#

This is my internet speed

#

Idk if this is the problem

jovial cedar
#

Now the game signs you up for matches that you never entered

elfin zodiac
#

@unique driftare you using bluetooth ?

unique drift
#

No

jovial cedar
#

@unique drift It is on their list of issues after they get through making up new crates

elfin zodiac
#

@jovial cedar I havnt heard of anyone with that problem, you are literally the first one to report this

jovial cedar
#

You are an idiot if you think that

#

Matchmaking has been an issue since October

elfin zodiac
#

No one has reported "going into games you never queued"

jovial cedar
#

That one. Hold on.

icy carbon
#

@elfin zodiac If he meant like started a game on Asia server but ended up in KRJP server, I’ve faced it twice

jovial cedar
#

I never queued into this match

elfin zodiac
#

And how do I know that ?

#

How do I know you didnt accidentally press it?

jovial cedar
#

I could not match so I closed the game, walked away for 15 minutes, and came back

#

Please file that as a report.

elfin zodiac
#

If you can provide a video of this happening that would be great

jovial cedar
#

Video of what?

unique drift
#

Since December 20th y started with the problem of my micro

jovial cedar
#

I have been trying to queue into a match. I closed out my game, walked away, and came back 15 minutes later.

elfin zodiac
#

Of this happening

icy carbon
#

Basically, this channel blames you on every issue but never a single fault on their side. And when they lose players, they sue Fortnite instead of fixing the issues

jovial cedar
#

When I came back I loaded the game and it locked up on loading as if I was being shoved into a match except I never hit the match button. I closed out and reopened the game.

#

@icy carbon Correct

#

When I reopened the game I was on the main screen. I checked my stats and found the mystery match which I took a screenshot.

elfin zodiac
#

@neon patio can you help these guys

jovial cedar
#

Unfortunately, I can’t take a video of that

#

I don’t generally film me walking down steps to put away Holiday decorations.

#

See, sarcasm