#questions
1 messages · Page 305 of 1
Send your suggestions to customer service in-game as well.
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
But i didnt switch. I dont have a single bronze left and havent for 2 seasins i think (sure about this season tho). The match settings are as they should be and have been (NA Solo FPP)... and none of the other servers have a solo victory added. And my NA Solo FPP is missing 4 kills (not only thing wrong with the stats but most obvious)
Are you sure you are not bronze in any other server @green mural? You might have not done it intentionally, but it may have switched during the loading of the game.
Okay ,you can dm me @green mural so that the chat isn't filled with the images.
K
@green mural it could be that it went cross-server
Why some legit player get banned?
Bans issued are fair.
No youre wrong
Almost 100 of legit player in our country get banned for 10 years
Wut country?
Ph
Bans issued are fair, lmao.
No youre 100% wrong bro
There is ban bug issue
Suit yourself, lol.
Lol
I'm experiencing lag issues on all the servers in the game, sometimes i get stuck on land and ammo weapons and aids don't show up in the game, the bag is always empty and says it's full with nothing in it
Hello, @thorny juniper!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Is there anyway to link another Facebook profile to an existing account? My Facebook got permanently disabled and would like to link my pubgm account to another Facebook account but I don't have that option.
Guess that bot doesnt like me...
When will 0.10.5 be released?
Hi,what is the crate odds mean
There's no confirmed date, @rich crow.
Ok, thx!
The chances of you getting an item of that particular rarity, @cursive tangle.
will the iPad Pro 11 inch screen resolution be fixed in 0.10.5?
I also use the ipad but my ipad is 9’7 inch
@cursive tangle the chances of getting that item is slightly increased not guaranteed
You may still get shoes and stuff that's it
But,how do u get mystery supply drop discount outfit
It's just random after you play some matches
After playing a match i usually get that drop
@cursive tangle think of it like a random number generator. It generates numbers within certain parameters. And each number is assigned to an item. The more likely the item is to drop, the more numbers it has associated with it. All that means is that it has more numbers associated with it.
Maybe it is bcoz of my uc that is sufficient?
Yep just ignore the question nice 👍🏾
I always get the discount when im low on uc
@cursive tangle UC insufficient nothing to do with mystery drops
Alright thank u
My Pubg account is hacked
The Hacker have access to my account along with me as I have recovered my facebook account and secured it well but he is logging in through Google play.
I will recover it hopefully by unlinking the Google play account of his if
customer service to reply.
Till then I am off for any games as I will be logged out when he will try to login.
Character id- 584883674
Hacker changed the name From WhiteEwalKer to Mahmodadil210
@hot skiff he didn't hack it you gave him your password word you can't hack pubg accounts so stop saying it and if he did hack you you wouldn't know his user name wouldn't you so say someone has stolen your account next time and don't share your password with anyone
conq duo :o
When are they going to fix the single fire glitch
@calm topaz check screenshots then talk
Co my weapons are often if not always on auto fire...
But out of nowhere sometimes it fires single bullet when enemies show up.. the hell man
Plz some one let the developers know about the single fire glitch
Are you guys aware of this glitch? Made me and my friend loose the game.
yes, pretty much everyone knows. the more important question is, why did you go there @spare escarp
Accidentally, by opening the door from inside of building. I was never aware of that, it has been only a month since I started playing. @haughty cypress
fat oof
Hey, does the emulator sign come in the top of ALL emulator accounts in custom rooms?
supposedly, @lavish token unless they have other software to bypass it
in game, go to profile, there should be a report button
Can i dm you @haughty cypress ? The proofs and info I have will stagger your mind
im not a game dev lul, im just some regular dood
Oh Jeebus.. The scene is pretty messed.. Top players in India are using emulator bypasses
Do you know someone I can contact?
@stoic gulch You were using PHOENIX ROC for sure u must claim it read the official blog of waltrex the developer of phoenix roc he has explained this
@obsidian kelp Same for u too
@Showman I am a mobile player not an emulator and i dont even know what is PHOENIX ROC.
I once tried TGB but i dont like and started playing PUBG in mobile.
Fix return missions
Can you show screenshot of the problem, @tardy pebble?
So do you mean missions are stucked right, @tardy pebble?
So I am right. Missions are stucked?
Hmm . I have also experienced this . Please report it in game .
Ban Indonesia from Pubg please. Hacking all the time
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Hello folks,
I play in the Asian server and got a friend whose account recently got banned for 3650 days without any proper reason.
I would like to have a discussion regarding this and get my friend's account back.
Any kind of help will be appreciated.
Please refer to FAQ 2.9 in #481198147478224896 for further information, @dusty spoke. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
I want to know how to get the Warlord title ?
how do u exactly get UC?
By purchasing it through UC store, @night cloak.
no wonder pubg is free on mobile
no offense
why is my ping keeps drastically drop to 800+ and then it goes down to 40+
@cold plinth It happens boi
It depends on your connection and the server you play on and load on the server .
before the update my game is just fine
@cold plinth Have you tried alternative servers?
When a player is rendered the ping goes high and then comes back that's what I think happens almost everyone faces it
@neon patio not yet
Then try them.
Fk PUBG ! How fast internet do you need?😡 😡 😡 All the time when I enter into final zone , the ping goes 900+ and when someone kill me the ping downs to 120. Fk. Fk. Fk.
Pubgm
Great news for all PUBGM Players. If you buy our new outfit or open crates, your ping and lag issue will removed😂 😂
It will be fixed soon, @night cloak.
Hello, @grand hare!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
It's very old u can see it's 0.8.0 version....I already did that by the way...
Then why did you post it here 😐
Only report relevant bugs.
Hi PUBGM support team. Would like to report an issue of claw control user.
Few of my friend uses the same as me (claw control) and they are having the same problem that
when you tap on fire button it only shoot a single bullet, but the fire option is Auto. (I tap the button real hard)
Have anybody reported such bug before?
Haven't faced it before. Is this happen everytime with you , @vast elbow?
But the bug which isn't fixed yet nd instead of fixing they made another is please return to main lobby
@night cloak not everytime but often even my friend and i tapped hard
I tried to change my fire button from 2 stacking together to single fire button still the same happen
@night cloak no, but the clip would like totally normal you can see when we tap the fire button only 1 bullet came out
Yeah. Its known bug . It will be fixed soon, @grand hare.
I also faced same issue but in older update not in new ones....
It mostly happen when we switch bw 2 gun in which 1 have single shot nd other have auto
Yeah but we will be able to see that the gun is in auto mode and it is still shooting one bullet . 🤔 , @vast elbow.
I think becoz changing gun rapidly makes server to confuse which have single nd which have auto
@night cloak okay let me find
Alright! Thank you, @vast elbow!
Sometime no firing also happen....
I have faced changing weapon will fix but it makes u die....Faced by me sometime nd by my enemy 1 time
We will take note of that . Thanks for letting us know about why the issue is happening, @grand hare.
May i know where is the beta??
can anyone give me link of pubg india customer care
in game customer care always speak same words
That is the only customer service available atm, @night cloak.
When will the next update will roll out..??i.e. 10.5
Had team voice chat completely fail tonight. First time that has happened in a while...
@mellow echo we do not have any information regarding to the upcoming update, but as soon as we do get information we will announce it in the #news or #community-news, please be patient.
Anyone know how to fix rank not increase ?
I already play alot match and still not increase
Wonder how’ll long it’ll take to get Ace when the games rating is garbage.
Buy the Note 9
Buy ipad pro xd
Note 9= Easy 60FPS @faint ivy
Please, fix the frame rate dropping when peek & scope or scoping, meet an enemy (squad/duo/solo). Im using smooth-low, smooth-medium, smooth-high the frame rate is always dropping. My ping always between 55-88ms.
True
No, @faint ivy.
I have Lag Spikes on my iPhone 7
Did you guys know how to fix rank not increased ?
Already play soooo.. many matches
I dunno why at updates 0.10 the frame rate dropping is so damn crazy.
At 0.8 & 0.9 im still using HD-High, after the update 0.10 even at smooth, the frame rate is crazy bro.
Try clear your storage
@fast shuttle im already doing that before playing the game.
I think its your phone.
I don’t understand how i can get 9/10 and get 8+ Rating
I wonder how’ll long this game will make it 😂
Well, at least the developers can fix this probs.
@fast shuttle even my friends using sd835 at HD-Low, the frame rate still dropping like crazy.
He/she using HD
What is the problem?
My rank not increased please help me xd
Server lag, @muted dust.
Fps lag*
@fast shuttle she's a girl dude 😂 . Playing pubgm at asia servers.
Oh xD
She's ain't join this discord coz already closed.
Imma find out how my rank not increased.
@night cloak the prob always frame rate dropping bro
This game needs rating increased
Uh, the server's not closed, lol.
I’ll get like 20 rating with a full win and 8kills+
@night cloak my ping always got 55-88ms, even using smooth-low the frame rate always dropping bro.
What is your device , @muted dust?
Like I've said, server instability, @muted dust.
Yep
Well, im using SD636, before the update 0.10 i still can using HD-High. But now even at smooth, its always dropping 😰
@night cloak oohh i see
but, almost everytime i play always dropping bro 😰
It’s the game then
Well . Nothing last forever . Things keep changing requirements will keep changing.
Too much for a phone to handle
@night cloak 😩 . Will there be some improvements for this probs in the future.? Im playing at servers asia (sorry for mention the servers region). Hopefuly it will be fixed soon.🙏
Yeah . It is 70% because of the region. It might get fixed when new Middle Eastern Servers will come out as the load on Asian servers will reduce , @muted dust .
Please repair the game and try again, @quasi cairn .
Then reinstalling the game is last option, @quasi cairn .
Thanks for advising me
I did it
Finally! So can we confirm that it is not bugged, @stable ether?
Device, @quasi cairn?
👍😌
I uninstalled my TGB and installed again now my pubg installation stuck on 98%
Hello, @prisma tapir!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
@night cloak When it will be released for Middle Eastern Asia Servers.? Hopefuly as soon as possible. I think why Asia Servers always got the FPS dropping, coz so many players playing at that servers in the same time. Maybe that my guess.
Please ask me in #emulator-support , @prisma tapir. I can help you there .
There's no confirmed date, @muted dust.
@night cloak vivo Y53
@night cloak ok, hopefuly soon will be released immediately 🙏 🙏 .
Is your device rooted, @quasi cairn?
Hello, @prisma tapir!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
@night cloak no
Just follow the instructions by Machete 2.0, @prisma tapir.
Does the app have storage access?
Does your device have sufficient space?
Try using a different connection.
Can't
Can not
@night cloak i reinstall now ok wait
And i install again my pubgm ok
Can those mission cards in rp be carried forward to next season? Like i have not used any and completed all missions so can i use them for next season?
i can't do anything rn
it keeps loading after a minute or so it says no response from server
the bug existed before 0.10 update, and back then i used to go to royale pass and wait for it get back
now even that doesn't work
nothing loads. shop, rp, inventory even
i doubt that'll fix it but let's see
it doesn't go into effect immediately
it starts after you finish a match or something
is the damage of akm more or m762?
i think 20mbps is bad too
@worn forum good question I’ll check that
@worn forum both have same dmg i think
How many likes we need for Well Liked Title?
huh?!
Yeah 1015 likes dude
@rose finch dps means?
damage per sec
@lime juniper help!!!
@marble thicket maybe you might have looked at the achievement points rather than likes.
Thanks Hex
Head damage vs lvl3 helmets
Akm 51.8
M762 49.7
U want more power use akm
Only difference is this
Time between shots
ye m762 is higher
you mean fire rate
Is there a guide where all this info is available?
Please avoid going off-topic. You can have unrelated conversations in #chat.
No time between shots
yea google pubg mobile damage charts
@half kayak @neon patio help me
Wassup?
I have 1015 likes. But my Well liked title is still unlocked
You mean locked?
that seems fine
Have you tried restarting your device?
Can you try restarting device?
@half kayak
Would you like to see the comeback of Hardcore Mode into PUBG MOBILE?
thumbsup::skin-tone-2 : Yes
thumbsdown::skin-tone-2 : No
raised_hands::skin-tone-2 : Yes, but not in Arcade Mode
Can you tell me the results of this ^
they need to add fpp to it
For some reason the emojis were removed without us knowing, but almost 75 percent users voted as for "yes, but not in arcade" @oblique zephyr
Ah good, last I checked it had the highest but when I went back to look I couldn't see the results anymore
Thanks :)
Any news on when they're thinking of implementing it into the game
@oblique zephyr They had these polls in their social medias too, if you wanna check.
No, we haven't got any news yet, but keep an eye out in #news or their social medias.
Thanks man :)
No worries, have a great day.
And yourself
Hello guys again me. PUBG mobile sent me a email, they can help me to get back my guest player account. But i was give up and created a new account with my google play account. So how can i change this email or can i have two account in one email?
My english so bad i am sorry about that
🐷
you cant change it @patent cypress
I'm a Pubg Mobile Emulator Player. I'm from India. I'm Using Tencent Gaming buddy Official Emulator International Server, But Tomorrow My Pubg Mobile Account Is Banned For 60 Days My PUBG Account User
Name Is - LLGメAssaultOP
Tell me why my PUBG Mobile Account is Banned ??
Because of vikendi, I get banned and nobody helps me.
I donati bought royal pass
I can't play now
Help me please
Is there anyone from the administration?
Who will help me?
Two weeks already I write to everyone no one answers helps me
Why delete?
Please provide a screenshot of the account suspension notification, @dry fog.
Only English is allowed here.
Please click the File Claim button, @obsidian kelp.
Vikendi was released on December 21, @dry fog. Not on December 19.
Please refer to FAQ 2.9 in #481198147478224896 for further assistance.
@lime juniperI received a ban on December 21
We are glad to hear that you managed to update the game, @old thunder. If you do not have any questions, please use #chat or #pubg-mobile instead.
According to the screenshot you sent above, @dry fog, your account suspension was issued on December 19.
Your account was suspended for exactly ten years.
Please refer to FAQ 2.9 in #481198147478224896 for further information. Do not use this channel for discussion of account suspensions.
Could you please be so kind as to clarify what you mean, @patent cypress?
I got banned for no reason. All cheaters play do not get banned. I am an honest player and got a ban. I am not guilty
Please refer to FAQ 2.9 in #481198147478224896 for further information, @obsidian kelp. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Help me please
We will be forced to mute you if you do not stop using this channel for discussion of account suspensions, @dry fog.
Ok thanks
@lime juniper my english is bad so: PUBG mobile sent me a email, they can help me to get back my guest player account. But i was give up and created a new account with my google play account. I guess i cant change it or i cant use two account in one email. So they will help me link my Facebook or Twitter account, right?
It is correct that you cannot use two Google accounts for the same game account. The customer service will provide you further instructions. Please wait for their response.
Okay thank you
Does GFX Tool make your account get banned?
Yes.
Why?
For some players it's the only way to play smooth
Because such software modifies the game files, which is a violation of the terms of service.
Oh
Then pubg should release an official gfx tool
Cuase on phones with 2GB ram or less it's almost essential
That is why a lite version of the game has been developed. It is currently in a beta stage and limited to a few countries. However, it will be available globally in the near future.
Lite version isn't really popular and of course players like to play on the main pubg mobile not the lite one with less and easy players
The minimum requirement is 2 GB of RAM. Players must upgrade their device if they would like to play the game smoothly.
2GB barely gets the job done tho
Exactly: which is why we recommend 3 GB.
Yeah
That's why i have it on my gaming lap top 😉
Should you have any other questions, concerns or inquiries, do not hesitate to contact us again.
Why sometimes the game kicks u out in the middle of the it ... and the "Enter match again" pops up?
Because of your Internet connection.
I mean not the start of the game
In the middle of it
No it kicks without any disconnection
One our whole squad got kicked out
It is due to connection issues, either on your part or on the server part.
Why the crew challenge is not for emulators?
I have missed them for 2 seasons
Emulators are usually not supported in community events. However, the emulator version will have its own events very soon.
Quick question, is pubgm add inspect weapon on new update?
@night cloak not likely
@night cloak nope
We do not have an official confirmation in this regard, @night cloak.
chinese doesn't have it yet, thats why
@robust ledge mutant/g36c will come in the next 1/2 updates, than after that scorpion
@lime juniperi'll be happy to see them then
After mutant skorpion shud come then g36c if we follow pc version
I guess in 10.5 mutant will come 100%
Please avoid going off-topic. You can have unrelated conversations in #chat.
I wanted to know
How can we complete Pacifist achievement
@stable ether it says how to complete it if you click on it
Ok
You have to be Platinum and higher in solo ranking get 0 kills chicken dinner, @stable ether.
@night cloak
Is there any bug cuz I don't remember
I didn't even tried to complete that achievement
It's just unlocked since day 1 of achievements
I don't think there is a bug in this achievement . You can try, @stable ether.
in order to have the pacifist title you need to complete it and equip it in your profile
Hmmm okk
Hi
How may we be of assistance?
they are from the update
This is a sneak peek for the upcoming zombie game mode.
Boo. You should be careful when walking in those areas.
its blood
i think the zombies mode lore is the dead players you kill come to life and attack you and that is where you killed them @elder pulsar
To avoid being eaten by monsters.
My friend has limited items and some other stuff in shop
While I don't
Is there a reason to why
Its disturbing
they bought it or got lucky with the crates
What
Do you mean that some limited items are available in the shop for some players, but not for you?
Yes
Which items?
oh ok
When is the update coming
We do not know. Please keep an eye on future news.
@night cloak not confirmed
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
Surver did,t respond some wile onen clan ,RP , Accept request help how to fix it?
Can I send a screenshot?
Sure.
@maiden salmon bad connection
Please ensure that you are using a stable Internet connection, @maiden salmon.
@fresh lark they havent loaded in yet
I don't have most of them
@lime juniper @small stag i have stable network connection
@small stag 75 to 95
Apparently not; you would not receive such an error notification otherwise. Try using a different Internet connection, or switch to a different server.
@small stag data
Wdym Haven't loaded
I purchased that 39 uc combo pack but i didn't got 39uc
You should try using a Wi-Fi connection instead, @maiden salmon.
then you may get into a poor signial area @maiden salmon
@fresh lark it takes time to load every thing in
Try again at a later time when new content is loaded in your shop, @fresh lark. As you can see, the content is refreshed every specified day.
Would you be so kind as to provide a screenshot of the item you purchased, @rapid rain?
Well i don't have that
i know ive bought UC before
@small stag Network Provider Tower is beside my house, I get 15MBPS Download and 8MBPS UPLOADED speed
@small stag waiting from last year i didn't got yet
It would be useful to see it, @small stag.
it took a min or so to come
In the game, please.
Please contact the customer service via the game settings for further assistance, @rapid rain.
Ok so my friends given it quite a while
@lime juniper that was a limited offer so i don't know
@rapid rain oh thats the parachute pack
@lime juniper that ban issue above of 2 months was with me too I too played on TGB on one of the account and other on phoenix OS both got banned
Still no packs or the special items
thats $40 bucks for me
You should only use the official Tencent Gaming Buddy version, @lean crescent.
Battle Points @fresh lark
Well I'm not so bothered as it was only 39 uc. BTW thanks for the help guys !
you get them when you play
@fresh lark oh thats is nothing
Wym nothing
its not even used or shown up
I was using it for my other account but it too got banned
He used that to buy a skim
@lean crescent same IP address
Please refer to FAQ 2.9 in #481198147478224896 for further information, @lean crescent. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Are Japanese shops different
Yes.
@small stag ?
That's probably why
You should have specified that to start with.
@lean crescent your computer/device has a IP address
its used to keep track of you internet data
IP addresses are not banned, @small stag.
I didn't know shops were different
😩 I have read tried the in-game support and they said they are sorry but your account have to bear the ban period
Then there is nothing we can assist you with, @lean crescent.
k
LISTEN!!!! an IP address linked to your computer can be traced and if you have two accounts on one IP address and one vilolates TOS they will both get banned
@lean crescent
@lime juniper Is something like that?
No
Anyone can explain to me been more than i week and i cannot play solo
So my Japanese friend cannot gift anything to anyone
Accounts never get ban on same ip
well black you're screwed
Not if you are using separate game versions, @fresh lark.
Dang okay thanks
What exactly is the issue, @pure latch?
@small stag 😭
What happens when one gets caught using emulator bypasses?
I cannot join solo mode NA @lime juniper any of the maps anytime any day.. for more than 1 week
BAN
Your account will be suspended, @lavish token.
Do you mean that you are unable to find a match on that server and game mode, @pure latch?
@lean crescent sorry but there is no way to get them back
@lavish token I am sure u were using Phoenix ROC like other noob who can't play with emu players
And the result is BAN
@lime juniper yes!
Solo / NA / Any Map / Any time any day
Hi im banned for 2 months it says im usning cracked version and i bought elite royale pass is there any way to unbannd it?
Oh Boi no I don't play on emulators, but I've strong proofs that the top dudes in India are using some form of bypasses @lean crescent
The game is incompetitive if u ban me from joining
@buoyant berry no there isnt
@buoyant berry no way same happened u gotta bear it
Please refer to FAQ 2.9 in #481198147478224896 for further information, @buoyant berry. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@lean crescent
Please refer to FAQ 2.9 in #481198147478224896 for further information, @lavish token. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@buoyant berry where did you get pubg from APKpure?
I heard some pepole banned for one week
Aptoide?
It means that there are too few players that are interested in the selected game mode and/or server in order to start a match, @pure latch.
Try again at a later time or change game mode and/or server.
@small stag no i downloaded from PUBGAPK.com
Too few players ANY TIME ANY DAY??? Is that what you mean? @lime juniper
@buoyant berry are you on mobile or emulator
mobile
Try playing on a different server, @pure latch.
Check this wait time... why the ff is this taking long
Hi all, one quick question that poped in my comunity:is the rank allocation equal for TPP and FPP? I mean, if you play a game, at the same rank, get the same amount of kills, and same place in the end, will you get the same points either in TPP or in FPP?
then that isnt a official release
I want north america
@pure latch It happens
I agree but why im banned for 2 months and other pepole banned for a week?
Try third-person instead, @pure latch.
I did
Playing with hacker is allowed? Or you get a ban?
But stil baneed
So the millions op population of pubg won’t play that modes
Statistics count towards the shooting mode you are playing on, @spring veldt. They are separate.
Bcz one of my friend he play with hacker everyday since last season
@lime juniper
Why he is not getting ban?
Just stop discussing it here, @soft wren. Read FAQ 2.9 in #481198147478224896 and end the discussion.
I know, i rank up differently in tpp and fpp, but what i mean is the point allocation, the amount you get per game, is it the same in both modes? That's my doubt @lime juniper
You too, @buoyant berry. All the information you need can be found there.
That, we do not know with a 100% certainty, @spring veldt, but most likely. Let me come back to you.
Thanks @lethal holly . When you please let me know. My comunity is at war with this... 😂 😂 😂
@lime juniper
Wrong tag lol
No worries.
👍
I have video clips of players or some guys they do live hack stream with top players
I need answers about this not about usinh
I didn't find that in faq
Hello, @soft wren!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Hey anyone @here?
Ok thanks
Hey mods where u at?
Hello, @calm stone. How can I help you?
Hey @night cloak, I can't seem to accept any friend requests
Do you mean if you tap accept doesn't let you accept the request , @calm stone?
@lime juniper
Yes?
@night cloak
If you are banned, you will need to wait until the account suspension expires.
Did you tried repairing the client, @calm stone ?
Correct.
@night cloak it says friend list is full.. Is there a limit to friends?
😭
Yeah . Everything have limit , @calm stone. 200 friends is the limit i think.
Wtf y? @night cloak
linck download pubg mobile version china?
Can i gift UC to a friend
??
Not unless you gift money.
I don't have any information of why. But I know there is a limit , @calm stone.
Ok thank u
@lime juniper
We are unfortunately unable to gather an official confirmation at this moment, @spring veldt.
How may we be of assistance, @calm stone?
@lime juniper are u in touch with Pubgm corporation or sum'n?
No. We are only managing this Discord server.
only !
Remember that all data on the server consumes space. There must be a limit to ensure stability for all users.
@lime juniper yeh I get that
B.. Bu... But
Are they planning to increase the limit in the future?
Ok, thank you @lime juniper . If you ever do, plz don't forget me and let me know.
I will definitely do so, @spring veldt.
👍
If pubg mobile players use gfx tool to increase fps, will they get ban?
Yes, @wintry socket.
Banned*
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
I Phonix OS good for playing PUBG
It is not recommended. You should use only the official Tencent Gaming Buddy version.
But Tencent gaming buddy freezes many times in between the game
At least you will not get banned for using it. Please use #emulator-support for further assistance.
But I heard that Phonix OS is detected as Emualtor by PUBG Mobile
Many have been banned for using it. Even though Phoenix OS has updated the emulator detection, it is not recommended to use.
Ok
How can I get a role to post in clan recruitment
Please refer to FAQ 7.4 in #481198147478224896 for further information, @teal shale.
Contact customer service for issues regarding bans. We can't do anything here, @mighty cipher.
If they do not reply, then the ban is justified.
Looks like a flare, @surreal swift.
Okay
You speak portuguese @night cloak ?
No, sorry. @mighty cipher
Can I talk here??
In #chat, @mighty cipher.
But, i need suport
Like I've said, contact customer service for issues regarding bans.
We can't do anything about it here.
they do not answer me :(
I do not agree, I was banned for using mapping something I've never used, that's unfair on the part of PUBG
Thanks for nothing :(
We cannot do anything about that, unfortunately.
Hey guys pls let the developers know.. that their is this annoying single fire glitch
Hello, @grim shuttle!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
I reported an issue on 20th December and havnt got a response yet !
They do not necessarily reply to all bug reports. However, the reports are still useful.
hello
How may we be of assistance?
@lime juniper its not a bug but an visual glitch on my game which didn’t resolve even after repairing the game
what will my rank be at the new session if my current rank is crown 2
Same case, @faint shadow; they do not necessarily reply to all such reports.
So how will i get a solution for my issue ?
We do not have any information regarding that at the moment, @trail mesa. Tiers are usually decreased by two or three.
The developers will correct the issue when many players are reporting it, @faint shadow.
when will the new session start
We do not know the exact date, @trail mesa.
ok thanks @lime juniper
Unfortunately its not an common issue
P.S. this issue has been there for smtime and many updates have gone by without it being adressed
So you saying I wont get a soln coz its a v rare visual glitch on my game ?
We cannot say anything on that, @faint shadow. You will need to wait for a reply or send them a reminder.
Ok will try to send them a message again
What is the issue? @earnest sinew
@tidal warren nvm I had an audio issue but my iphone was on silent sorry to bother ur time
No worries.
Report this via the report button in lobby or use the customer service button within settings. Thank you. @broken sierra
Ha!, Like i didn't do that 10 times by now
Actually that was a good reply bruv, that what I expected
Tell me something i don't know
I have a theory
So u guys see how there are many bugs and glitches, and connections issues
The devs dont even bother to tell the community we are aware of it so we are fixing it
@vagrant dew they are aware of everything thats going on.
I have a theory too
Devs Don't care
0.10.5 will have many bug fixes for sure.
But let say for example rn if the UC shope break and everybody is geting thousands of UC for free they will fix it ASAP
Do you guys know how game studios work on their games?
Whining isn't gonna solve anything. Move to #chat for discussions.
We do now
@night cloak nobody is whining
Have a look at epic games, inc. community
Sure, move now.
They solve problems ASAP
We have updates every 2 weeks..
Also a game that is over 1.5gb will have a lot of bugs.
They have update every week
Lets take this to #pubg-mobile please.
Yes of course.
So optimize the servers
Cause as it seems game requires more than 20mBps internet speed
I get this message Everytime i play
Every f'ing time
Ok, can you move to #pubg-mobile please?
I bought 600uc royale pass. so can I get the redeemable rewards? because when someone hits 100rp it says use "remaining" points to redeem rewards. but there will be no points remaining for me. (I guess) because all of the points were used to level up
Yes.
yes in what sense?
You'll be able to redeem rewards exclusive to Royale Pass members.
actually this is the first time I bought a royal pass. so how many points will I get when I'll hit 100rp?
Olá preciso de ajuda
@north pulsar English please
Ok
@night cloak dude you there?
Apologies.
When you reach Royale Pass Level 100, the points you gain from completing missions, daily log-in, event rewards will stack up and you'll be able to redeem rewards in the RP shop, @lyric jungle.
Contact customer service for issues regarding bans, thank you, @north pulsar.
Let's discuss in #pubg-mobile, @lyric jungle.
but im in a hurry. cya soon
Okay,there's new glitch on sosnovka..
@night cloak I've already been wrongly accused
Hello, @cunning crown!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Sure I can,but none is gonna fix it
You'll have to contact customer service for that, @north pulsar. We can't do anything about it.
@night cloak Ok
Date changed))Nice) 5th account
@night cloak I really hope and wait for news with bans))
Actually, most of them are cleared. @night cloak
How to change the profile photo in pubg
I want to change it to the photo I have now in discord
@woeful yoke you got it linked to fb/twitter?
@woeful yoke than do you have your google profile pic?
Yes
than change your google pic
Uhm,did they add back extreme fps on smooth graphichs on iPad 2018?
I dont think they did @verbal ruin
Well I have it and anyone is telling me I am using a gfx tool
Hello, @full moat!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
@verbal ruin ^
йоу факеры, когда исправят баг с голосовым чатом, во втором сезоне мы активировали микрофон звонком друг другу, в третьем перезаходили всей тимой, сейчас же ничего не помогает, втф????? хорош давать бан если часто покидать игру с острова возражения, а что делать если не слышно весь сквад? решите свою проблему, а потом уже наказывайте, вас как наказывать за такое дерьмо
English please, @mint arrow.
Tooooo much lag device iPad Pro 2k18
Lag on iPad too?
Solo matchmaking sucks
Hi PUBGM support team. Would like to report an issue of claw control user.
Few of my friend uses the same as me (claw control) and they are having the same problem that
when you tap on fire button it only shoot a single bullet, but the fire option is Auto. (I tap the button real hard)
Have anybody reported such bug before?
Here is the video
Hey! Is there any mod available for help?
@fiery carbon what is the problem?
Hey! I just wanted to know that can we use third party apps like gfx tool to improve graphics of the game or will it get me banned?
Direct ban
@vast elbow i had this issue alot
Please avoid using any type of modifying software or any GFX tools
@willow dune ya thought so
Thanks for the help btw
I just saw some YouTube videos and wanted to give it a try but guess I can't
@fiery carbon they will eventually get a ban
@vast elbow so I want to ask that when u fired the first shot thinking of auto mode.....but it wasn't ...did u lift any fingers....decreasing the current no of fingers touching the screen during firing
@willow dune no why would i lift my finger in that moment i mean i want him die so badly lol
How many fingers were in contact to screen when you stated fire
When I rename clan I can't paste the word I copied how can I do it ?
@vast elbow it may be the fingers acceptable by the game at a time
Help!
@covert trench what was the word you were trying to copy
I can't send it idk why the bot delete
DM me
Even when I copy a I can't even paste that
Its pasting fine here..... @covert trench don't try to paste in in the game box try to paste it in keyboard text field
Like when you have keyboard on screen in game you can see your typed alphabet just above the keyboard in a white box....just paste that there
Don't paste it in game box paste it in keyboard box
@covert trench I see
Stillnot
@covert trench the character between E and S isn't supported by the game
So it isn't able to paste that
ooo
This is damn
Now I have to keep FazE
Leave everything
And just keep FazE
@willow dunethnx kapil
@vital sluice confirm will you?
What confirm ?
That isn't the alphabet X ...it is a special character
i know
It isn't albhabet X
PUBGm staff Pls add this symbol
I added this everywhere on my server in my custom bot too 🙏
@covert trench wait what how u know my name?
@willow duneis a good helper bye
@covert trench pubg and discord are 2 very much different things.....
Hey im using a App to Change the contrast on my screen. I was wondering if pubgm Could detect it some kind of cheat and get my account banned 🤔
@night cloak not unless it modifies or alter or change any game data or settings
Just make sure it doesn't affect any settings of game or game data or any file
Yeah pretty sure it doesnt . Ok thanks!
What is this app
Which app @violet garden? Can you provide the name?
come to #chat @violet garden. Lol.
@violet garden this is pubgm support wrong channel
I hate cross servers
It increases my ping
Or ms
Disable it then, @night cloak.
Where
Please read this channel's pinned messages for further information, @night cloak:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Thank you
I want to know
How do we get crew challenge points
Please someone explain me
They should solve that problem ASAP
By participating in the crew challenge, @stable ether.
@night cloak
Ok so how much points can one get in one match?
I'm not sure, @stable ether.
When your team get more kills you can get more points
Haven't yet played crew Challenge ever
It belongs to your kills
Ok what if I kill 4 PPL and rank in top 20 will I get some crew challenge pts?
This is annoying that im in a car and exit button not working
And i have died over 10times because of that
When is that getting fixed?
I pressed "EXIT" like 50times and i was stuvk in a car and i got killed
Is here any way to reduce ping.
I live in Asia but my asia server has 400 ping in erangel
Server instability, @thick night.
While Europe server has 200 or less ping in erangel.
My friends from india has normal ping in asia like 100-150
Yes
Hello, @main tapir!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
↑
Responsive.
Okay thx buddy
He used aim bot,wall hack,speed hack
He knew where were the people exactly were
Report them, correct actions will be taken against them.
Thank you for reporting, @main tapir!
How do i get crew points?
@night cloak mail
@night cloak If you played matches
Who can help ? I wait for the third day for the answer. My team did not count the match in Crew Challenge and we lost 1000+ points. When will the problem be solved ?
The team is aware of the issue, @vagrant shale.
Help me
@atomic blade what's the problem ?
Ah
Please report them in-game we cant do anything about It here @atomic blade
phishing site
I know, but we cant do anything about it here, please report them in game with the report button at the bottom left @atomic blade
The team will look over it and they will probably be punished
Please add the language Italian it's been ages since i used English as the default language 😫
@cold heath would be a big change, prop not gonne hapen
Hello there was glitch or hack i was in my lobby chilling until people are talking to me on voice
@bleak harness proprally a glitch
How is it a big change
Ghosts?
No
@cold heath they would have to eddit all shirts to add gloves
No i mean look at pc version where they have gloves sperated from the clothes
Thats what i mean
@cold heath yea, IK. but adding glives would mean changes to how shirts collide with them
if they would just add gloves it would weirdly go trough shirts
more ppl would like a new map than ppl who would like gloves
(as n.1 priority)
It would make pubg mobile more like pc
It would be to little of a difference for the work needed, that's all
Also could we add Bandanas and glasses be in seperate sections
that could be more possible
Well i want to be a thing
well, go contact tencent, but this is the wrong channel
Were do i do that
I juat downloaded kr version
Its perfect no freezing global servers
No lags
One thing you cant link your global veraion account start new game
I want to get beta but how
@grizzled harbor its not released yet
Yes ik but i see ppl have it and i was got a invite from pubg for beta but lost it cause there was an update and had to delete it
Is there a date for when all android phones that was released in 2018 to be supported?
It should be based on the time of your device. @fringe marlin
For me, it is. Shows my time-zone.
It's shows I played the game when I wasn't even online
It should show your time-zone.
From personal experience, I can say it indeed does that.
Perhaps that one result was not recorded properly, could be a visual bug.
Try it out right now, go into an arcade mode and look what time it says in the results. @fringe marlin
Alright, let me know what time it shows for you then later. @fringe marlin
Mhm
After the update of the quick scope change in the game my pubg is not showing that.i have reinstalled the game. Reset the phone and did everything but the sign is not shoing up. I have also enabled in the menu. But still its not showing. What to do now? @tidal warren
@neon patio
Look at the pinned messages please. There is a guide which tells you how to fix this issue. @steady trellis
Please read this channel's pinned messages for further information, undefined:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Thank you
how can i contact a real person from pubg support without having bots reply to my emails
Hi
How to fix game freeze?
I have s8
Good connection
But game is freezing idk why
Too much like 1-2swc
@soft wren that's a thing I call mili second lag, what server are you playing on ?
If I Use VPN For Good Ping Can I Get Ban...??
I think I got blocked by playing emulator ???
Hi guys I want to leave my crew, but it is locked
Do I spend money on this crap to take a ban !?
What does "block player" do?
Crew is locked because of the ongoing crew challenge. @night cloak you need to wait for it to be over to leave.
Hello, @vale leaf!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
@serene steppe blocking a certain player will remove you from thier friend's list and they will not be able to add you again.
@prisma timber we don't recommend using VPN for that purpose. It's better to avoid it.
what are the lucky treasure vouchers used for?
Please read this channel's pinned messages for further information, @shrewd lion:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
ty
Ok
any staff help me?
I can't buy in the game but in the google play store yes
When I try to buy in game, Your transaction is not be approved
but I have the money in my account
:/
@vital sluice what I do?
Contact the customer care in-game with the details and the screenshot of your transaction asap. @dry steeple.
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@vital sluice ok, thank you, happy new year
Happy New year to you too, @dry steeple !
I contacted the customer in game. No answer. Nothing. Freezing and Big Frame Rate. I play with 20ms but the game it’s totally destroyed. I have an iPhone 7 Plus. After update in every map Freezing. I repair the game. Nothing. Uninstalled and reinstalled. Nothing. Maybe all of us need to have iPhone XS Max To Play this game without freezing lagging and big Frame Rate ?????
If i want it to put right now 1000€ they will answer me FAST
Well actually, the higher the frame rates, the better
Sorry.i mean FREEZING
Anyway they understand what I want to say
It’s not like few weeks ago. 100%
What happened? No money for better servers ?
So report it in-game ,other users have also reported it @worn pumice, let's hope they look into it soon as the reports increase and expect a better version in the future. For now you can try repairing the game and switching internet to solve the issues.
We can't give you a better answer than waiting for the devs , like I said we have informed about the lag and so did other users . We hope they are aware and working on it. @worn pumice the more reports they receive ,they more seriously they look into it.
Me n my team were at the military bridge waiting for the zone to shift. One of my teammates says that a car is approaching. I scoped in to see and saw they were at the other end of the bridge. But my teammates were like shoot the car n stuff n I got knocked out and help me like that. All I could see was that the car was on the other end and my team were holding their position as before. Suddenly screen got a loading sign and I saw that car was on our side, their 3 guys were dead , one player from my team was getting revived and I was out of the action without any reason. I could hear them good but saw nothing. Game is broken.
@worn pumice I have a iPhone 6 and it runs fine
the dood is probably playing on high graphics and complaining lols
@haughty cypress I play on default low settings.