#questions

1 messages · Page 305 of 1

haughty cypress
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thats like asking them to take your money lol

vital sluice
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Send your suggestions to customer service in-game as well.

storm flumeBOT
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You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

green mural
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But i didnt switch. I dont have a single bronze left and havent for 2 seasins i think (sure about this season tho). The match settings are as they should be and have been (NA Solo FPP)... and none of the other servers have a solo victory added. And my NA Solo FPP is missing 4 kills (not only thing wrong with the stats but most obvious)

vital sluice
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Are you sure you are not bronze in any other server @green mural? You might have not done it intentionally, but it may have switched during the loading of the game.

green mural
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I could pic each one if u wanna see urself......

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But ya i jjust double checked

vital sluice
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Okay ,you can dm me @green mural so that the chat isn't filled with the images.

green mural
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K

elfin zodiac
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@green mural it could be that it went cross-server

night cloak
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Why some legit player get banned?

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Bans issued are fair.

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No youre wrong

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Almost 100 of legit player in our country get banned for 10 years

green mural
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Wut country?

night cloak
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Ph

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Bans issued are fair, lmao.

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No youre 100% wrong bro

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There is ban bug issue

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Suit yourself, lol.

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Lol

thorny juniper
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I'm experiencing lag issues on all the servers in the game, sometimes i get stuck on land and ammo weapons and aids don't show up in the game, the bag is always empty and says it's full with nothing in it

storm flumeBOT
#

Hello, @thorny juniper!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

thorny juniper
#

Is there anyway to link another Facebook profile to an existing account? My Facebook got permanently disabled and would like to link my pubgm account to another Facebook account but I don't have that option.

green mural
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Guess that bot doesnt like me...

cursive tangle
rich crow
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When will 0.10.5 be released?

cursive tangle
#

Hi,what is the crate odds mean

night cloak
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There's no confirmed date, @rich crow.

rich crow
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Ok, thx!

night cloak
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The chances of you getting an item of that particular rarity, @cursive tangle.

cursive tangle
#

So i will get the top left item guarantee?

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Why it is 500%

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The Christmas outfit

night cloak
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will the iPad Pro 11 inch screen resolution be fixed in 0.10.5?

cursive tangle
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I also use the ipad but my ipad is 9’7 inch

woven atlas
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@cursive tangle the chances of getting that item is slightly increased not guaranteed

cursive tangle
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Ow

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Okay thanks ^_^

woven atlas
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You may still get shoes and stuff that's it

cursive tangle
#

But,how do u get mystery supply drop discount outfit

woven atlas
#

It's just random after you play some matches

cursive tangle
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After playing a match i usually get that drop

next shoal
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@cursive tangle think of it like a random number generator. It generates numbers within certain parameters. And each number is assigned to an item. The more likely the item is to drop, the more numbers it has associated with it. All that means is that it has more numbers associated with it.

cursive tangle
#

Maybe it is bcoz of my uc that is sufficient?

night cloak
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Yep just ignore the question nice 👍🏾

cursive tangle
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I always get the discount when im low on uc

woven atlas
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@cursive tangle UC insufficient nothing to do with mystery drops

cursive tangle
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Alright thank u

hot skiff
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My Pubg account is hacked
The Hacker have access to my account along with me as I have recovered my facebook account and secured it well but he is logging in through Google play.
I will recover it hopefully by unlinking the Google play account of his if
customer service to reply.
Till then I am off for any games as I will be logged out when he will try to login.
Character id- 584883674
Hacker changed the name From WhiteEwalKer to Mahmodadil210

calm topaz
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@hot skiff he didn't hack it you gave him your password word you can't hack pubg accounts so stop saying it and if he did hack you you wouldn't know his user name wouldn't you so say someone has stolen your account next time and don't share your password with anyone

cursive tangle
#

conq duo :o

grim shuttle
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When are they going to fix the single fire glitch

hot skiff
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@calm topaz check screenshots then talk

grim shuttle
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Co my weapons are often if not always on auto fire...

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But out of nowhere sometimes it fires single bullet when enemies show up.. the hell man

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Plz some one let the developers know about the single fire glitch

spare escarp
haughty cypress
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yes, pretty much everyone knows. the more important question is, why did you go there @spare escarp

spare escarp
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Accidentally, by opening the door from inside of building. I was never aware of that, it has been only a month since I started playing. @haughty cypress

haughty cypress
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fat oof

lavish token
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Hey, does the emulator sign come in the top of ALL emulator accounts in custom rooms?

haughty cypress
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supposedly, @lavish token unless they have other software to bypass it

lavish token
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If that's the case then?

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Where do I report it?

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@haughty cypress

haughty cypress
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in game, go to profile, there should be a report button

lavish token
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Can i dm you @haughty cypress ? The proofs and info I have will stagger your mind

haughty cypress
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im not a game dev lul, im just some regular dood

lavish token
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Oh Jeebus.. The scene is pretty messed.. Top players in India are using emulator bypasses

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Do you know someone I can contact?

crisp vale
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@stoic gulch You were using PHOENIX ROC for sure u must claim it read the official blog of waltrex the developer of phoenix roc he has explained this

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@obsidian kelp Same for u too

stoic gulch
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@Showman I am a mobile player not an emulator and i dont even know what is PHOENIX ROC.

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I once tried TGB but i dont like and started playing PUBG in mobile.

night cloak
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Please send the screenshot to #discord with user id, @night cloak.

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Ok

tardy pebble
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Fix return missions

night cloak
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Can you show screenshot of the problem, @tardy pebble?

tardy pebble
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Boom

night cloak
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So do you mean missions are stucked right, @tardy pebble?

tardy pebble
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I'm not getting my return missions

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The menu for the are non existent

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For them*

night cloak
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So I am right. Missions are stucked?

tardy pebble
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Um sure I guess

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Yes

night cloak
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Hmm . I have also experienced this . Please report it in game .

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Ban Indonesia from Pubg please. Hacking all the time

storm flumeBOT
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Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

dusty spoke
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Hello folks,
I play in the Asian server and got a friend whose account recently got banned for 3650 days without any proper reason.
I would like to have a discussion regarding this and get my friend's account back.
Any kind of help will be appreciated.

storm flumeBOT
#

Please refer to FAQ 2.9 in #481198147478224896 for further information, @dusty spoke. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

pallid silo
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I want to know how to get the Warlord title ?

night cloak
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how do u exactly get UC?

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By purchasing it through UC store, @night cloak.

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no wonder pubg is free on mobile

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no offense

cold plinth
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why is my ping keeps drastically drop to 800+ and then it goes down to 40+

lean crescent
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@cold plinth It happens boi

night cloak
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It depends on your connection and the server you play on and load on the server .

cold plinth
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before the update my game is just fine

neon patio
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@cold plinth Have you tried alternative servers?

lean crescent
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When a player is rendered the ping goes high and then comes back that's what I think happens almost everyone faces it

cold plinth
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@neon patio not yet

night cloak
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Then try them.

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Fk PUBG ! How fast internet do you need?😡 😡 😡 All the time when I enter into final zone , the ping goes 900+ and when someone kill me the ping downs to 120. Fk. Fk. Fk.

grand hare
night cloak
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Great news for all PUBGM Players. If you buy our new outfit or open crates, your ping and lag issue will removed😂 😂

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It will be fixed soon, @night cloak.

storm flumeBOT
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Hello, @grand hare!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

grand hare
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It's very old u can see it's 0.8.0 version....I already did that by the way...

night cloak
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Then why did you post it here 😐

grand hare
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Becoz I want to share a memory which I found in my ss section 🤣🤣

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Bug memory...

night cloak
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Then share it in #media . And please don't create mess by sending old bugs .

grand hare
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I have 6+ bugs still in my mob....

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But only old

neon patio
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Only report relevant bugs.

vast elbow
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Hi PUBGM support team. Would like to report an issue of claw control user.
Few of my friend uses the same as me (claw control) and they are having the same problem that
when you tap on fire button it only shoot a single bullet, but the fire option is Auto. (I tap the button real hard)
Have anybody reported such bug before?

night cloak
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Haven't faced it before. Is this happen everytime with you , @vast elbow?

grand hare
vast elbow
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@night cloak not everytime but often even my friend and i tapped hard

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I tried to change my fire button from 2 stacking together to single fire button still the same happen

night cloak
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Do you have any small clip of the issue?

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As that will be helpful to report.

vast elbow
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@night cloak no, but the clip would like totally normal you can see when we tap the fire button only 1 bullet came out

night cloak
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Yeah. Its known bug . It will be fixed soon, @grand hare.

grand hare
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I also faced same issue but in older update not in new ones....

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It mostly happen when we switch bw 2 gun in which 1 have single shot nd other have auto

night cloak
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Yeah but we will be able to see that the gun is in auto mode and it is still shooting one bullet . 🤔 , @vast elbow.

grand hare
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I think becoz changing gun rapidly makes server to confuse which have single nd which have auto

vast elbow
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@night cloak okay let me find

night cloak
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Alright! Thank you, @vast elbow!

grand hare
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Sometime no firing also happen....

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I have faced changing weapon will fix but it makes u die....Faced by me sometime nd by my enemy 1 time

night cloak
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We will take note of that . Thanks for letting us know about why the issue is happening, @grand hare.

night cloak
#

May i know where is the beta??

neon patio
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All betas will be announced.

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If there is no announcement, there is no beta.

night cloak
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can anyone give me link of pubg india customer care

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in game customer care always speak same words

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That is the only customer service available atm, @night cloak.

mellow echo
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When will the next update will roll out..??i.e. 10.5

vast lion
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Had team voice chat completely fail tonight. First time that has happened in a while...

sleek plinth
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@mellow echo we do not have any information regarding to the upcoming update, but as soon as we do get information we will announce it in the #news or #community-news, please be patient.

fast shuttle
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Anyone know how to fix rank not increase ?

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I already play alot match and still not increase

faint ivy
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Yo does iphone xs supports uhd? Im planning to buy it

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Ultra hd*

hard lotus
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Wonder how’ll long it’ll take to get Ace when the games rating is garbage.

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Buy the Note 9

fast shuttle
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Buy ipad pro xd

hard lotus
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Note 9= Easy 60FPS @faint ivy

muted dust
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Please, fix the frame rate dropping when peek & scope or scoping, meet an enemy (squad/duo/solo). Im using smooth-low, smooth-medium, smooth-high the frame rate is always dropping. My ping always between 55-88ms.

hard lotus
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True

night cloak
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No, @faint ivy.

hard lotus
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I have Lag Spikes on my iPhone 7

fast shuttle
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Did you guys know how to fix rank not increased ?
Already play soooo.. many matches

muted dust
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I dunno why at updates 0.10 the frame rate dropping is so damn crazy.

hard lotus
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The frame drop is crazy on HDR

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I’m probably going to buy a Note 9 for my birthday

muted dust
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At 0.8 & 0.9 im still using HD-High, after the update 0.10 even at smooth, the frame rate is crazy bro.

fast shuttle
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Try clear your storage

muted dust
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@fast shuttle im already doing that before playing the game.

fast shuttle
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I think its your phone.

hard lotus
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I don’t understand how i can get 9/10 and get 8+ Rating

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I wonder how’ll long this game will make it 😂

muted dust
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Well, at least the developers can fix this probs.

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@fast shuttle even my friends using sd835 at HD-Low, the frame rate still dropping like crazy.

fast shuttle
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He/she using HD

night cloak
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What is the problem?

fast shuttle
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My rank not increased please help me xd

night cloak
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Server lag, @muted dust.

fast shuttle
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Fps lag*

muted dust
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@fast shuttle she's a girl dude 😂 . Playing pubgm at asia servers.

fast shuttle
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Oh xD

muted dust
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She's ain't join this discord coz already closed.

fast shuttle
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Imma find out how my rank not increased.

muted dust
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@night cloak the prob always frame rate dropping bro

hard lotus
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This game needs rating increased

night cloak
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Uh, the server's not closed, lol.

hard lotus
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I’ll get like 20 rating with a full win and 8kills+

muted dust
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@night cloak my ping always got 55-88ms, even using smooth-low the frame rate always dropping bro.

night cloak
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What is your device , @muted dust?

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Like I've said, server instability, @muted dust.

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Yep

muted dust
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Well, im using SD636, before the update 0.10 i still can using HD-High. But now even at smooth, its always dropping 😰

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@night cloak oohh i see

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but, almost everytime i play always dropping bro 😰

hard lotus
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It’s the game then

night cloak
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Well . Nothing last forever . Things keep changing requirements will keep changing.

hard lotus
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Too much for a phone to handle

quasi cairn
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How to fix this

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I can't download map sanhok

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3 day i can't

muted dust
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@night cloak 😩 . Will there be some improvements for this probs in the future.? Im playing at servers asia (sorry for mention the servers region). Hopefuly it will be fixed soon.🙏

night cloak
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Yeah . It is 70% because of the region. It might get fixed when new Middle Eastern Servers will come out as the load on Asian servers will reduce , @muted dust .

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Please repair the game and try again, @quasi cairn .

quasi cairn
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I've tried it many times but

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Can not

night cloak
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Then reinstalling the game is last option, @quasi cairn .

quasi cairn
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Also yesterday I already reinstalling the game but i can not downloaded sanhok

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😭

stable ether
night cloak
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Finally! So can we confirm that it is not bugged, @stable ether?

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Device, @quasi cairn?

stable ether
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@night cloak
Yes not bugged

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@night cloak
Thanks for yesterday

night cloak
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Thank you and congratulations ;)

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👍

stable ether
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👍😌

prisma tapir
#

I uninstalled my TGB and installed again now my pubg installation stuck on 98%

storm flumeBOT
#

Hello, @prisma tapir!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

muted dust
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@night cloak When it will be released for Middle Eastern Asia Servers.? Hopefuly as soon as possible. I think why Asia Servers always got the FPS dropping, coz so many players playing at that servers in the same time. Maybe that my guess.

night cloak
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There's no confirmed date, @muted dust.

quasi cairn
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@night cloak vivo Y53

muted dust
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@night cloak ok, hopefuly soon will be released immediately 🙏 🙏 .

night cloak
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Is your device rooted, @quasi cairn?

prisma tapir
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Where is emulator support page

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@night cloak where is emulator support page

storm flumeBOT
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Hello, @prisma tapir!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

quasi cairn
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@night cloak no

night cloak
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Just follow the instructions by Machete 2.0, @prisma tapir.

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Does the app have storage access?

quasi cairn
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Yes

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I can download vikendi and miramar but sanhok i can not

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Why?😭

night cloak
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Does your device have sufficient space?

quasi cairn
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Yes

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I have 1.50 GB

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Em no 2.45 GB

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@night cloak

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@night cloak hey

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Help me

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😭

night cloak
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Try using a different connection.

quasi cairn
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Can't

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Can not

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@night cloak i reinstall now ok wait

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And i install again my pubgm ok

noble badge
#

Can those mission cards in rp be carried forward to next season? Like i have not used any and completed all missions so can i use them for next season?

rose finch
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i can't do anything rn

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it keeps loading after a minute or so it says no response from server

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the bug existed before 0.10 update, and back then i used to go to royale pass and wait for it get back

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now even that doesn't work

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nothing loads. shop, rp, inventory even

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i doubt that'll fix it but let's see

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it doesn't go into effect immediately

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it starts after you finish a match or something

worn forum
#

is the damage of akm more or m762?

rose finch
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i think 20mbps is bad too

wet stream
#

@worn forum good question I’ll check that

rapid rain
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@worn forum both have same dmg i think

marble thicket
#

How many likes we need for Well Liked Title?

rose finch
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1000

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@worn forum damage is similar but m762 has a very high dps

marble thicket
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I have 1015 but mine is still locked!!

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Help

rose finch
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huh?!

marble thicket
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Yeah 1015 likes dude

worn forum
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@rose finch dps means?

rose finch
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damage per sec

worn forum
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oh

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thankss

marble thicket
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@lime juniper help!!!

wet stream
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U guys are ...

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Akm damage 49

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M762 damage 47

worn forum
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@marble thicket maybe you might have looked at the achievement points rather than likes.

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Thanks Hex

marble thicket
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No dude

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Wait

wet stream
#

Head damage vs lvl3 helmets

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Akm 51.8

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M762 49.7

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U want more power use akm

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Only difference is this

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Time between shots

worn forum
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ye m762 is higher

wet stream
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Akm. .1 sec

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M762.086 sec

rose finch
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you mean fire rate

worn forum
#

Is there a guide where all this info is available?

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

wet stream
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No time between shots

rose finch
#

yea google pubg mobile damage charts

marble thicket
#

@half kayak @neon patio help me

half kayak
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Wassup?

marble thicket
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I have 1015 likes. But my Well liked title is still unlocked

half kayak
#

You mean locked?

fringe marlin
#

that seems fine

marble thicket
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Locked*

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Yeah

half kayak
#

Have you tried restarting your device?

marble thicket
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Restarting the device or just the game?

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I have restarted the Game

half kayak
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Can you try restarting device?

oblique zephyr
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@half kayak
Would you like to see the comeback of Hardcore Mode into PUBG MOBILE?
thumbsup::skin-tone-2 : Yes
thumbsdown::skin-tone-2 : No
raised_hands::skin-tone-2 : Yes, but not in Arcade Mode

Can you tell me the results of this ^

rose finch
#

they need to add fpp to it

half kayak
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For some reason the emojis were removed without us knowing, but almost 75 percent users voted as for "yes, but not in arcade" @oblique zephyr

oblique zephyr
#

Ah good, last I checked it had the highest but when I went back to look I couldn't see the results anymore

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Thanks :)

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Any news on when they're thinking of implementing it into the game

half kayak
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@oblique zephyr They had these polls in their social medias too, if you wanna check.

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No, we haven't got any news yet, but keep an eye out in #news or their social medias.

oblique zephyr
#

Thanks man :)

half kayak
#

No worries, have a great day.

oblique zephyr
#

And yourself

patent cypress
#

Hello guys again me. PUBG mobile sent me a email, they can help me to get back my guest player account. But i was give up and created a new account with my google play account. So how can i change this email or can i have two account in one email?

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My english so bad i am sorry about that

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🐷

haughty cypress
#

you cant change it @patent cypress

patent cypress
#

So they will help me link my Facebook or Twitter account

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Right?

obsidian kelp
#

I'm a Pubg Mobile Emulator Player. I'm from India. I'm Using Tencent Gaming buddy Official Emulator International Server, But Tomorrow My Pubg Mobile Account Is Banned For 60 Days My PUBG Account User
Name Is - LLGメAssaultOP
Tell me why my PUBG Mobile Account is Banned ??

dry fog
#

Because of vikendi, I get banned and nobody helps me.

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I donati bought royal pass

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I can't play now

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Help me please

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Is there anyone from the administration?

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Who will help me?

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Two weeks already I write to everyone no one answers helps me

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Why delete?

lime juniper
#

Please provide a screenshot of the account suspension notification, @dry fog.

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Only English is allowed here.

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Please click the File Claim button, @obsidian kelp.

dry fog
old thunder
#

Welp I finally updated the game

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and the fault was my wifi

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And the phone

lime juniper
#

Vikendi was released on December 21, @dry fog. Not on December 19.

Please refer to FAQ 2.9 in #481198147478224896 for further assistance.

dry fog
#

@lime juniperI received a ban on December 21

lime juniper
#

We are glad to hear that you managed to update the game, @old thunder. If you do not have any questions, please use #chat or #pubg-mobile instead.

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According to the screenshot you sent above, @dry fog, your account suspension was issued on December 19.

dry fog
#

There does not write that when I did a ban?

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They write when the ban ends

lime juniper
#

Your account was suspended for exactly ten years.

dry fog
#

You can look better than me when I got a ban

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514966463 ID

lime juniper
#

Please refer to FAQ 2.9 in #481198147478224896 for further information. Do not use this channel for discussion of account suspensions.

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Could you please be so kind as to clarify what you mean, @patent cypress?

dry fog
#

I got banned for no reason. All cheaters play do not get banned. I am an honest player and got a ban. I am not guilty

storm flumeBOT
#

Please refer to FAQ 2.9 in #481198147478224896 for further information, @obsidian kelp. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

dry fog
#

Help me please

lime juniper
#

We will be forced to mute you if you do not stop using this channel for discussion of account suspensions, @dry fog.

dry fog
#

Ok thanks

patent cypress
#

@lime juniper my english is bad so: PUBG mobile sent me a email, they can help me to get back my guest player account. But i was give up and created a new account with my google play account. I guess i cant change it or i cant use two account in one email. So they will help me link my Facebook or Twitter account, right?

lime juniper
#

It is correct that you cannot use two Google accounts for the same game account. The customer service will provide you further instructions. Please wait for their response.

patent cypress
#

Okay thank you

night cloak
#

Does GFX Tool make your account get banned?

lime juniper
#

Yes.

night cloak
#

Why?
For some players it's the only way to play smooth

lime juniper
#

Because such software modifies the game files, which is a violation of the terms of service.

night cloak
#

Oh
Then pubg should release an official gfx tool
Cuase on phones with 2GB ram or less it's almost essential

lime juniper
#

That is why a lite version of the game has been developed. It is currently in a beta stage and limited to a few countries. However, it will be available globally in the near future.

night cloak
#

Lite version isn't really popular and of course players like to play on the main pubg mobile not the lite one with less and easy players

lime juniper
#

The minimum requirement is 2 GB of RAM. Players must upgrade their device if they would like to play the game smoothly.

atomic coral
#

2GB barely gets the job done tho

lime juniper
#

Exactly: which is why we recommend 3 GB.

night cloak
#

Yeah
That's why i have it on my gaming lap top 😉

lime juniper
#

Should you have any other questions, concerns or inquiries, do not hesitate to contact us again.

night cloak
#

Why sometimes the game kicks u out in the middle of the it ... and the "Enter match again" pops up?

lime juniper
#

Because of your Internet connection.

night cloak
#

I mean not the start of the game
In the middle of it

#

No it kicks without any disconnection

#

One our whole squad got kicked out

lime juniper
#

It is due to connection issues, either on your part or on the server part.

night cloak
#

Why the crew challenge is not for emulators?
I have missed them for 2 seasons

lime juniper
#

Emulators are usually not supported in community events. However, the emulator version will have its own events very soon.

night cloak
#

Quick question, is pubgm add inspect weapon on new update?

atomic coral
#

@night cloak not likely

robust ledge
#

@night cloak nope

lime juniper
#

We do not have an official confirmation in this regard, @night cloak.

atomic coral
#

chinese doesn't have it yet, thats why

robust ledge
#

Mutant and scorpion and g36c are yet to come

#

On global

atomic coral
#

@robust ledge mutant/g36c will come in the next 1/2 updates, than after that scorpion

night cloak
#

@lime juniperi'll be happy to see them then

robust ledge
#

After mutant skorpion shud come then g36c if we follow pc version

#

I guess in 10.5 mutant will come 100%

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

stable ether
#

I wanted to know
How can we complete Pacifist achievement

small stag
#

@stable ether it says how to complete it if you click on it

stable ether
#

Ok

night cloak
#

You have to be Platinum and higher in solo ranking get 0 kills chicken dinner, @stable ether.

stable ether
#

@night cloak
Is there any bug cuz I don't remember
I didn't even tried to complete that achievement
It's just unlocked since day 1 of achievements

night cloak
#

I don't think there is a bug in this achievement . You can try, @stable ether.

small stag
#

in order to have the pacifist title you need to complete it and equip it in your profile

stable ether
#

Hmmm okk

elder pulsar
#

Hi

lime juniper
#

How may we be of assistance?

elder pulsar
#

What is this

#

Explain

small stag
#

they are from the update

lime juniper
#

This is a sneak peek for the upcoming zombie game mode.

small stag
#

yeah

#

i was disturbed when i saw them too @elder pulsar

elder pulsar
#

Oil footsteps

#

And handprints

lime juniper
#

Boo. You should be careful when walking in those areas.

small stag
#

its blood

elder pulsar
#

Why

#

@lime juniper why

small stag
#

i think the zombies mode lore is the dead players you kill come to life and attack you and that is where you killed them @elder pulsar

lime juniper
#

To avoid being eaten by monsters.

fresh lark
#

My friend has limited items and some other stuff in shop

#

While I don't

#

Is there a reason to why

elder pulsar
#

Its disturbing

small stag
#

they bought it or got lucky with the crates

fresh lark
#

What

lime juniper
#

Do you mean that some limited items are available in the shop for some players, but not for you?

fresh lark
#

Yes

lime juniper
#

Which items?

small stag
#

oh ok

elder pulsar
#

When is the update coming

lime juniper
#

We do not know. Please keep an eye on future news.

spring void
#

@night cloak not confirmed

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

maiden salmon
#

Surver did,t respond some wile onen clan ,RP , Accept request help how to fix it?

fresh lark
#

Can I send a screenshot?

lime juniper
#

Sure.

small stag
#

@maiden salmon bad connection

lime juniper
#

Please ensure that you are using a stable Internet connection, @maiden salmon.

fresh lark
#

He has many more options

small stag
#

@fresh lark they havent loaded in yet

fresh lark
#

I don't have most of them

maiden salmon
#

@lime juniper @small stag i have stable network connection

small stag
#

@maiden salmon whats your ping ingame

#

and are you using data or wifi

maiden salmon
#

@small stag 75 to 95

lime juniper
#

Apparently not; you would not receive such an error notification otherwise. Try using a different Internet connection, or switch to a different server.

maiden salmon
#

@small stag data

fresh lark
#

Wdym Haven't loaded

rapid rain
#

I purchased that 39 uc combo pack but i didn't got 39uc

lime juniper
#

You should try using a Wi-Fi connection instead, @maiden salmon.

small stag
#

then you may get into a poor signial area @maiden salmon

#

@fresh lark it takes time to load every thing in

lime juniper
#

Try again at a later time when new content is loaded in your shop, @fresh lark. As you can see, the content is refreshed every specified day.

#

Would you be so kind as to provide a screenshot of the item you purchased, @rapid rain?

small stag
#

@lime juniper the $3.99 UC pack

#

@rapid rain it takes time to put it on your account

rapid rain
#

Well i don't have that

small stag
#

i know ive bought UC before

maiden salmon
#

@small stag Network Provider Tower is beside my house, I get 15MBPS Download and 8MBPS UPLOADED speed

rapid rain
#

@small stag waiting from last year i didn't got yet

lime juniper
#

It would be useful to see it, @small stag.

small stag
#

it took a min or so to come

rapid rain
lime juniper
#

In the game, please.

small stag
#

@rapid rain then i have no idea

#

@maiden salmon try restarting your device

lime juniper
#

Please contact the customer service via the game settings for further assistance, @rapid rain.

fresh lark
#

Ok so my friends given it quite a while

rapid rain
#

@lime juniper that was a limited offer so i don't know

small stag
#

@rapid rain oh thats the parachute pack

lean crescent
#

@lime juniper that ban issue above of 2 months was with me too I too played on TGB on one of the account and other on phoenix OS both got banned

fresh lark
#

Still no packs or the special items

small stag
#

thats $40 bucks for me

fresh lark
#

And what is this gold thing

#

Next to uc

lean crescent
lime juniper
#

You should only use the official Tencent Gaming Buddy version, @lean crescent.

small stag
#

Battle Points @fresh lark

rapid rain
#

Well I'm not so bothered as it was only 39 uc. BTW thanks for the help guys !

small stag
#

you get them when you play

fresh lark
#

No I know what BP is lol

#

The one next to uc

small stag
#

@fresh lark oh thats is nothing

fresh lark
#

Wym nothing

small stag
#

its not even used or shown up

lean crescent
#

I was using it for my other account but it too got banned

fresh lark
#

He used that to buy a skim

small stag
#

@lean crescent same IP address

storm flumeBOT
#

Please refer to FAQ 2.9 in #481198147478224896 for further information, @lean crescent. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

fresh lark
#

Are Japanese shops different

lime juniper
#

Yes.

lean crescent
#

@small stag ?

fresh lark
#

That's probably why

lime juniper
#

You should have specified that to start with.

small stag
#

@lean crescent your computer/device has a IP address

#

its used to keep track of you internet data

lime juniper
#

IP addresses are not banned, @small stag.

fresh lark
#

I didn't know shops were different

lean crescent
#

😩 I have read tried the in-game support and they said they are sorry but your account have to bear the ban period

lime juniper
#

Then there is nothing we can assist you with, @lean crescent.

lean crescent
#

run k

small stag
#

LISTEN!!!! an IP address linked to your computer can be traced and if you have two accounts on one IP address and one vilolates TOS they will both get banned

#

@lean crescent

lean crescent
#

@lime juniper Is something like that?

lime juniper
#

No.

#

Accounts are not banned based on IP addresses.

soft wren
#

No

pure latch
#

Anyone can explain to me been more than i week and i cannot play solo

fresh lark
#

So my Japanese friend cannot gift anything to anyone

soft wren
#

Accounts never get ban on same ip

pure latch
#

I need answers

#

Donot get me wrong about servers and stuff

small stag
#

well black you're screwed

lime juniper
#

Not if you are using separate game versions, @fresh lark.

fresh lark
#

Dang okay thanks

lime juniper
#

What exactly is the issue, @pure latch?

lean crescent
#

@small stag 😭

lavish token
#

What happens when one gets caught using emulator bypasses?

pure latch
#

I cannot join solo mode NA @lime juniper any of the maps anytime any day.. for more than 1 week

lean crescent
#

BAN

lime juniper
#

Your account will be suspended, @lavish token.

#

Do you mean that you are unable to find a match on that server and game mode, @pure latch?

small stag
#

@lean crescent sorry but there is no way to get them back

lean crescent
#

@lavish token I am sure u were using Phoenix ROC like other noob who can't play with emu players

#

And the result is BAN

pure latch
#

@lime juniper yes!

Solo / NA / Any Map / Any time any day

buoyant berry
#

Hi im banned for 2 months it says im usning cracked version and i bought elite royale pass is there any way to unbannd it?

lavish token
#

Oh Boi no I don't play on emulators, but I've strong proofs that the top dudes in India are using some form of bypasses @lean crescent

pure latch
#

The game is incompetitive if u ban me from joining

small stag
#

@buoyant berry no there isnt

lean crescent
#

@buoyant berry no way same happened u gotta bear it

storm flumeBOT
#

Please refer to FAQ 2.9 in #481198147478224896 for further information, @buoyant berry. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

buoyant berry
#

@lean crescent

storm flumeBOT
#

Please refer to FAQ 2.9 in #481198147478224896 for further information, @lavish token. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

small stag
#

@buoyant berry where did you get pubg from APKpure?

buoyant berry
#

I heard some pepole banned for one week

small stag
#

Aptoide?

lime juniper
#

It means that there are too few players that are interested in the selected game mode and/or server in order to start a match, @pure latch.

Try again at a later time or change game mode and/or server.

buoyant berry
pure latch
#

Too few players ANY TIME ANY DAY??? Is that what you mean? @lime juniper

small stag
#

@buoyant berry are you on mobile or emulator

buoyant berry
#

mobile

lime juniper
#

Try playing on a different server, @pure latch.

pure latch
spring veldt
#

Hi all, one quick question that poped in my comunity:is the rank allocation equal for TPP and FPP? I mean, if you play a game, at the same rank, get the same amount of kills, and same place in the end, will you get the same points either in TPP or in FPP?

small stag
#

then that isnt a official release

pure latch
#

I want north america

lean crescent
#

@pure latch It happens

buoyant berry
#

I agree but why im banned for 2 months and other pepole banned for a week?

lime juniper
#

Try third-person instead, @pure latch.

small stag
#

@buoyant berry i dont know

#

download it from the playstore

buoyant berry
#

I did

soft wren
#

Playing with hacker is allowed? Or you get a ban?

buoyant berry
#

But stil baneed

pure latch
#

So the millions op population of pubg won’t play that modes

lime juniper
#

Statistics count towards the shooting mode you are playing on, @spring veldt. They are separate.

soft wren
#

Bcz one of my friend he play with hacker everyday since last season

buoyant berry
#

@lime juniper

soft wren
#

Why he is not getting ban?

lime juniper
#

Just stop discussing it here, @soft wren. Read FAQ 2.9 in #481198147478224896 and end the discussion.

spring veldt
#

I know, i rank up differently in tpp and fpp, but what i mean is the point allocation, the amount you get per game, is it the same in both modes? That's my doubt @lime juniper

lime juniper
#

You too, @buoyant berry. All the information you need can be found there.

soft wren
#

I have readed

#

But playing with hacker they didn't write about it

lime juniper
#

That, we do not know with a 100% certainty, @spring veldt, but most likely. Let me come back to you.

soft wren
#

Cause i have seen my player they play with hackers

#

Many* players

spring veldt
#

Thanks @lethal holly . When you please let me know. My comunity is at war with this... 😂 😂 😂

#

@lime juniper

#

Wrong tag lol

lime juniper
#

No worries.

spring veldt
#

👍

soft wren
#

I have video clips of players or some guys they do live hack stream with top players

#

I need answers about this not about usinh

#

I didn't find that in faq

storm flumeBOT
#

Hello, @soft wren!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

calm stone
#

Hey anyone @here?

soft wren
#

Ok thanks

calm stone
#

Hey mods where u at?

night cloak
#

Hello, @calm stone. How can I help you?

calm stone
#

Hey @night cloak, I can't seem to accept any friend requests

night cloak
#

Do you mean if you tap accept doesn't let you accept the request , @calm stone?

calm stone
#

Mmmhmm

#

Yeh

buoyant berry
#

@lime juniper

lime juniper
#

Yes?

buoyant berry
#

Where can i get help for my accpunt

#

Account*

calm stone
#

@night cloak

lime juniper
#

If you are banned, you will need to wait until the account suspension expires.

night cloak
#

Did you tried repairing the client, @calm stone ?

buoyant berry
#

so u mean there is noway

#

?

lime juniper
#

Correct.

calm stone
#

@night cloak it says friend list is full.. Is there a limit to friends?

buoyant berry
#

😭

night cloak
#

Yeah . Everything have limit , @calm stone. 200 friends is the limit i think.

calm stone
#

Wtf y? @night cloak

stone valley
#

linck download pubg mobile version china?

buoyant berry
#

Can i gift UC to a friend
??

lime juniper
#

Not unless you gift money.

night cloak
#

I don't have any information of why. But I know there is a limit , @calm stone.

buoyant berry
#

Ok thank u

calm stone
#

@lime juniper

lime juniper
#

We are unfortunately unable to gather an official confirmation at this moment, @spring veldt.

#

How may we be of assistance, @calm stone?

calm stone
#

@lime juniper are u in touch with Pubgm corporation or sum'n?

lime juniper
#

No. We are only managing this Discord server.

calm stone
#

Why is there a limit to friends and why is it 200 only?

#

😢

#

😪

#

😭

night cloak
#

only !

lime juniper
#

Remember that all data on the server consumes space. There must be a limit to ensure stability for all users.

calm stone
#

@lime juniper yeh I get that

#

B.. Bu... But

#

Are they planning to increase the limit in the future?

lime juniper
#

Not as far as we are concerned.

#

But there is of course a possibility.

calm stone
#

Hmm

#

Fine

#

Ty

spring veldt
#

Ok, thank you @lime juniper . If you ever do, plz don't forget me and let me know.

lime juniper
#

I will definitely do so, @spring veldt.

spring veldt
#

👍

wintry socket
#

If pubg mobile players use gfx tool to increase fps, will they get ban?

night cloak
#

Yes, @wintry socket.

wintry socket
#

Banned*

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

wintry socket
#

Thanks for info @storm flume

#

Thanks @night cloak

hexed owl
#

I Phonix OS good for playing PUBG

lime juniper
#

It is not recommended. You should use only the official Tencent Gaming Buddy version.

hexed owl
#

But Tencent gaming buddy freezes many times in between the game

lime juniper
#

At least you will not get banned for using it. Please use #emulator-support for further assistance.

hexed owl
#

But I heard that Phonix OS is detected as Emualtor by PUBG Mobile

lime juniper
#

Many have been banned for using it. Even though Phoenix OS has updated the emulator detection, it is not recommended to use.

hexed owl
#

Ok

teal shale
#

How can I get a role to post in clan recruitment

lime juniper
surreal swift
#

What is this red light while in game

night cloak
#

Contact customer service for issues regarding bans. We can't do anything here, @mighty cipher.

#

If they do not reply, then the ban is justified.

#

Looks like a flare, @surreal swift.

surreal swift
#

Okay

mighty cipher
#

You speak portuguese @night cloak ?

night cloak
#

No, sorry. @mighty cipher

mighty cipher
#

Can I talk here??

night cloak
#

In #chat, @mighty cipher.

mighty cipher
#

But, i need suport

night cloak
#

Like I've said, contact customer service for issues regarding bans.

#

We can't do anything about it here.

mighty cipher
#

they do not answer me :(

night cloak
#

Just wait for a reply.

#

If they don't reply, then your ban is justified.

mighty cipher
#

I do not agree, I was banned for using mapping something I've never used, that's unfair on the part of PUBG

#

Thanks for nothing :(

lime juniper
#

We cannot do anything about that, unfortunately.

grim shuttle
#

Hey guys pls let the developers know.. that their is this annoying single fire glitch

storm flumeBOT
#

Hello, @grim shuttle!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

faint shadow
#

I reported an issue on 20th December and havnt got a response yet !

lime juniper
#

They do not necessarily reply to all bug reports. However, the reports are still useful.

trail mesa
#

hello

lime juniper
#

How may we be of assistance?

faint shadow
#

@lime juniper its not a bug but an visual glitch on my game which didn’t resolve even after repairing the game

trail mesa
#

what will my rank be at the new session if my current rank is crown 2

lime juniper
#

Same case, @faint shadow; they do not necessarily reply to all such reports.

faint shadow
#

So how will i get a solution for my issue ?

lime juniper
#

We do not have any information regarding that at the moment, @trail mesa. Tiers are usually decreased by two or three.

#

The developers will correct the issue when many players are reporting it, @faint shadow.

trail mesa
#

when will the new session start

lime juniper
#

We do not know the exact date, @trail mesa.

trail mesa
#

ok thanks @lime juniper

faint shadow
#

Unfortunately its not an common issue
P.S. this issue has been there for smtime and many updates have gone by without it being adressed
So you saying I wont get a soln coz its a v rare visual glitch on my game ?

lime juniper
#

We cannot say anything on that, @faint shadow. You will need to wait for a reply or send them a reminder.

faint shadow
#

Ok will try to send them a message again

earnest sinew
#

@lime juniper can u help me

#

@tidal warren can u help me

tidal warren
#

What is the issue? @earnest sinew

earnest sinew
#

@tidal warren nvm I had an audio issue but my iphone was on silent sorry to bother ur time

tidal warren
#

No worries.

#

Report this via the report button in lobby or use the customer service button within settings. Thank you. @broken sierra

broken sierra
#

Ha!, Like i didn't do that 10 times by now

#

Actually that was a good reply bruv, that what I expected

#

Tell me something i don't know

vagrant dew
#

I have a theory

#

So u guys see how there are many bugs and glitches, and connections issues
The devs dont even bother to tell the community we are aware of it so we are fixing it

half kayak
#

@vagrant dew they are aware of everything thats going on.

broken sierra
#

I have a theory too

Devs Don't care

half kayak
#

0.10.5 will have many bug fixes for sure.

vagrant dew
#

But let say for example rn if the UC shope break and everybody is geting thousands of UC for free they will fix it ASAP

broken sierra
#

Of course

#

Good point bruv

half kayak
#

Do you guys know how game studios work on their games?

night cloak
#

Whining isn't gonna solve anything. Move to #chat for discussions.

broken sierra
#

We do now

vagrant dew
#

@night cloak nobody is whining

broken sierra
#

Have a look at epic games, inc. community

night cloak
#

Sure, move now.

broken sierra
#

They solve problems ASAP

half kayak
#

We have updates every 2 weeks..

#

Also a game that is over 1.5gb will have a lot of bugs.

broken sierra
#

They have update every week

half kayak
broken sierra
#

And thats above 2 GBS

#

U do know which game i am talking about right?

half kayak
#

Yes of course.

broken sierra
#

So optimize the servers

#

Cause as it seems game requires more than 20mBps internet speed

#

I get this message Everytime i play

#

Every f'ing time

half kayak
lyric jungle
#

I bought 600uc royale pass. so can I get the redeemable rewards? because when someone hits 100rp it says use "remaining" points to redeem rewards. but there will be no points remaining for me. (I guess) because all of the points were used to level up

night cloak
#

Yes.

lyric jungle
#

yes in what sense?

night cloak
#

You'll be able to redeem rewards exclusive to Royale Pass members.

lyric jungle
#

actually this is the first time I bought a royal pass. so how many points will I get when I'll hit 100rp?

north pulsar
#

Olá preciso de ajuda

lyric jungle
#

@north pulsar English please

north pulsar
#

Ok

lyric jungle
#

@night cloak dude you there?

north pulsar
night cloak
#

Apologies.

#

When you reach Royale Pass Level 100, the points you gain from completing missions, daily log-in, event rewards will stack up and you'll be able to redeem rewards in the RP shop, @lyric jungle.

#

Contact customer service for issues regarding bans, thank you, @north pulsar.

lyric jungle
#

ahh.. ok. much better now

#

thanks dude

#

🙏

night cloak
#

Looks impossible to get Level 100 without buying ranks, tbh.

#

Good luck!

lyric jungle
#

@night cloak no it's possible.

#

you get 13 rp per week

night cloak
lyric jungle
#

but im in a hurry. cya soon

cunning crown
#

Okay,there's new glitch on sosnovka..

north pulsar
#

@night cloak I've already been wrongly accused

storm flumeBOT
#

Hello, @cunning crown!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

cunning crown
#

Sure I can,but none is gonna fix it

night cloak
#

You'll have to contact customer service for that, @north pulsar. We can't do anything about it.

north pulsar
#

@night cloak Ok

night cloak
#

Date changed))Nice) 5th account

#

@night cloak I really hope and wait for news with bans))

#

Actually, most of them are cleared. @night cloak

woeful yoke
#

How to change the profile photo in pubg

#

I want to change it to the photo I have now in discord

atomic coral
#

@woeful yoke you got it linked to fb/twitter?

woeful yoke
#

Nope

#

Google

#

Only

atomic coral
#

@woeful yoke than do you have your google profile pic?

woeful yoke
#

Yes

atomic coral
#

than change your google pic

verbal ruin
#

Uhm,did they add back extreme fps on smooth graphichs on iPad 2018?

elfin zodiac
#

I dont think they did @verbal ruin

verbal ruin
#

Well I have it and anyone is telling me I am using a gfx tool

full moat
#

There is bug in crew league section points calculation

#

Help

storm flumeBOT
#

Hello, @full moat!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

night cloak
#

@verbal ruin ^

mint arrow
#

йоу факеры, когда исправят баг с голосовым чатом, во втором сезоне мы активировали микрофон звонком друг другу, в третьем перезаходили всей тимой, сейчас же ничего не помогает, втф????? хорош давать бан если часто покидать игру с острова возражения, а что делать если не слышно весь сквад? решите свою проблему, а потом уже наказывайте, вас как наказывать за такое дерьмо

night cloak
#

English please, @mint arrow.

kind acorn
#

Tooooo much lag device iPad Pro 2k18

finite surge
#

Lag on iPad too?

lament stratus
#

Solo matchmaking sucks

vast elbow
#

Hi PUBGM support team. Would like to report an issue of claw control user.
Few of my friend uses the same as me (claw control) and they are having the same problem that
when you tap on fire button it only shoot a single bullet, but the fire option is Auto. (I tap the button real hard)
Have anybody reported such bug before?

fiery carbon
#

Hey! Is there any mod available for help?

willow dune
#

@fiery carbon what is the problem?

fiery carbon
#

Hey! I just wanted to know that can we use third party apps like gfx tool to improve graphics of the game or will it get me banned?

willow dune
#

Direct ban

chilly sluice
#

@vast elbow i had this issue alot

willow dune
#

Please avoid using any type of modifying software or any GFX tools

fiery carbon
#

@willow dune ya thought so

#

Thanks for the help btw

#

I just saw some YouTube videos and wanted to give it a try but guess I can't

willow dune
#

@fiery carbon they will eventually get a ban

#

@vast elbow so I want to ask that when u fired the first shot thinking of auto mode.....but it wasn't ...did u lift any fingers....decreasing the current no of fingers touching the screen during firing

vast elbow
#

@willow dune no why would i lift my finger in that moment i mean i want him die so badly lol

willow dune
#

How many fingers were in contact to screen when you stated fire

vast elbow
covert trench
#

When I rename clan I can't paste the word I copied how can I do it ?

willow dune
#

@vast elbow it may be the fingers acceptable by the game at a time

covert trench
#

Help!

willow dune
#

@covert trench what was the word you were trying to copy

covert trench
#

I can't send it idk why the bot delete

willow dune
#

DM me

covert trench
#

Even when I copy a I can't even paste that

willow dune
#

Its pasting fine here..... @covert trench don't try to paste in in the game box try to paste it in keyboard text field

#

Like when you have keyboard on screen in game you can see your typed alphabet just above the keyboard in a white box....just paste that there

covert trench
#

Yeh I done in that only

#

In PUBGm game box I cant do it

willow dune
#

Don't paste it in game box paste it in keyboard box

covert trench
#

I done

#

Wait lemme show u

willow dune
#

@covert trench I see

covert trench
#

Stillnot

willow dune
#

@covert trench the character between E and S isn't supported by the game

#

So it isn't able to paste that

covert trench
#

ooo

#

This is damn

#

Now I have to keep FazE

#

Leave everything

#

And just keep FazE

#

@willow dunethnx kapil

willow dune
#

@vital sluice confirm will you?

covert trench
#

What confirm ?

willow dune
#

@covert trench my bad...I was looking at your name ...the X symbol.

#

Isn't suppoted

covert trench
#

Really

#

I can't even keep X symbol in my name ?

#

@willow dune

willow dune
#

That isn't the alphabet X ...it is a special character

covert trench
#

i know

willow dune
#

It isn't albhabet X

covert trench
#

PUBGm staff Pls add this symbol

#

I added this everywhere on my server in my custom bot too 🙏

willow dune
#

@covert trench wait what how u know my name?

covert trench
#

@willow duneis a good helper bye

willow dune
#

@covert trench pubg and discord are 2 very much different things.....

night cloak
#

Hey im using a App to Change the contrast on my screen. I was wondering if pubgm Could detect it some kind of cheat and get my account banned 🤔

willow dune
#

@night cloak not unless it modifies or alter or change any game data or settings

night cloak
#

Nope

#

Its an overlay

willow dune
#

Just make sure it doesn't affect any settings of game or game data or any file

night cloak
#

Yeah pretty sure it doesnt . Ok thanks!

violet garden
#

What is this app

vital sluice
#

Which app @violet garden? Can you provide the name?

violet garden
#

Discord

#

I just got it on my phone

#

Cuz my friend told me to do

vital sluice
#

AmIaJokeToYou come to #chat @violet garden. Lol.

small stag
#

@violet garden this is pubgm support wrong channel

night cloak
#

I hate cross servers

#

It increases my ping

#

Or ms

#

Disable it then, @night cloak.

#

Where

storm flumeBOT
#

Please read this channel's pinned messages for further information, @night cloak:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
night cloak
#

Thank you

night cloak
#

Why they didn't got banned?

#

We need help about this I have lost -40 Of My trophis

stable ether
#

I want to know
How do we get crew challenge points
Please someone explain me

night cloak
#

They should solve that problem ASAP

#

By participating in the crew challenge, @stable ether.

stable ether
#

@night cloak
Ok so how much points can one get in one match?

night cloak
#

I'm not sure, @stable ether.

stable ether
#

I want to know that

#

Like how does this work

night cloak
#

When your team get more kills you can get more points

stable ether
#

Haven't yet played crew Challenge ever

night cloak
#

It belongs to your kills

stable ether
#

Ok what if I kill 4 PPL and rank in top 20 will I get some crew challenge pts?

serene steppe
#

This is annoying that im in a car and exit button not working

#

And i have died over 10times because of that

#

When is that getting fixed?

#

I pressed "EXIT" like 50times and i was stuvk in a car and i got killed

thick night
#

Is here any way to reduce ping.

#

I live in Asia but my asia server has 400 ping in erangel

night cloak
#

Server instability, @thick night.

thick night
#

While Europe server has 200 or less ping in erangel.

#

My friends from india has normal ping in asia like 100-150

main tapir
#

Yes

storm flumeBOT
#

Hello, @main tapir!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

grizzled lark
#

main tapir
#

Okay

#

Hows the customer support

#

Do they reply frequently?

grizzled lark
#

Responsive.

main tapir
#

Okay thx buddy

#

He used aim bot,wall hack,speed hack

#

He knew where were the people exactly were

grizzled lark
#

Report them, correct actions will be taken against them.

#

Thank you for reporting, @main tapir!

night cloak
#

How do i get crew points?

vagrant shale
#

@night cloak mail

#

@night cloak If you played matches

#

Who can help ? I wait for the third day for the answer. My team did not count the match in Crew Challenge and we lost 1000+ points. When will the problem be solved ?

night cloak
#

The team is aware of the issue, @vagrant shale.

night cloak
#

Help me

elfin zodiac
#

@atomic blade what's the problem ?

#

Ah

#

Please report them in-game we cant do anything about It here @atomic blade

atomic blade
#

phishing site

elfin zodiac
#

I know, but we cant do anything about it here, please report them in game with the report button at the bottom left @atomic blade

atomic blade
#

i did already

#

i wonder whats gonna happen

elfin zodiac
#

The team will look over it and they will probably be punished

atomic blade
#

they better do punish

#

him

hidden oasis
#

Please add the language Italian it's been ages since i used English as the default language 😫

cold heath
#

Can you add gloves

#

As a separate outfit

night cloak
#

d

#

rfg

#

sdr

#

hure

atomic coral
#

@cold heath would be a big change, prop not gonne hapen

bleak harness
#

Hello there was glitch or hack i was in my lobby chilling until people are talking to me on voice

atomic coral
#

@bleak harness proprally a glitch

cold heath
#

How is it a big change

bleak harness
#

Im really scared

#

They were swearing

cold heath
#

Ghosts?

bleak harness
#

No

atomic coral
#

@cold heath they would have to eddit all shirts to add gloves

cold heath
#

No i mean look at pc version where they have gloves sperated from the clothes

#

Thats what i mean

atomic coral
#

@cold heath yea, IK. but adding glives would mean changes to how shirts collide with them

cold heath
#

so

#

That would take less time than adding a new map

atomic coral
#

if they would just add gloves it would weirdly go trough shirts

#

more ppl would like a new map than ppl who would like gloves

#

(as n.1 priority)

cold heath
#

It would make pubg mobile more like pc

atomic coral
#

It would be to little of a difference for the work needed, that's all

cold heath
#

Also could we add Bandanas and glasses be in seperate sections

atomic coral
#

that could be more possible

cold heath
#

Well i want to be a thing

atomic coral
#

well, go contact tencent, but this is the wrong channel

cold heath
#

Were do i do that

chilly sluice
#

I juat downloaded kr version

Its perfect no freezing global servers
No lags

One thing you cant link your global veraion account start new game

grizzled harbor
#

I want to get beta but how

chilly sluice
#

@grizzled harbor its not released yet

grizzled harbor
#

Yes ik but i see ppl have it and i was got a invite from pubg for beta but lost it cause there was an update and had to delete it

stiff cloud
#

Is there a date for when all android phones that was released in 2018 to be supported?

fringe marlin
#

What's the timezone it shows in PUBGM career results??

#

@neon patio

tidal warren
#

It should be based on the time of your device. @fringe marlin

fringe marlin
#

Nah

#

It isn't

tidal warren
#

For me, it is. Shows my time-zone.

fringe marlin
#

It's shows I played the game when I wasn't even online

tidal warren
#

It should show your time-zone.

#

From personal experience, I can say it indeed does that.

fringe marlin
#

Ah fked up phone ig

#

Thanks anyways

tidal warren
#

Perhaps that one result was not recorded properly, could be a visual bug.

#

Try it out right now, go into an arcade mode and look what time it says in the results. @fringe marlin

fringe marlin
#

No one there to play with

#

;-;

#

I'll try it later

tidal warren
#

Alright, let me know what time it shows for you then later. @fringe marlin

fringe marlin
#

Mhm

steady trellis
#

After the update of the quick scope change in the game my pubg is not showing that.i have reinstalled the game. Reset the phone and did everything but the sign is not shoing up. I have also enabled in the menu. But still its not showing. What to do now? @tidal warren

#

@neon patio

tidal warren
#

Look at the pinned messages please. There is a guide which tells you how to fix this issue. @steady trellis

storm flumeBOT
#

Please read this channel's pinned messages for further information, undefined:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
steady trellis
#

Thank you300magnum

humble pollen
#

how can i contact a real person from pubg support without having bots reply to my emails

soft wren
#

Hi

#

How to fix game freeze?

#

I have s8

#

Good connection

#

But game is freezing idk why

#

Too much like 1-2swc

elfin zodiac
#

@soft wren that's a thing I call mili second lag, what server are you playing on ?

prisma timber
#

If I Use VPN For Good Ping Can I Get Ban...??

vale leaf
night cloak
#

Hi guys I want to leave my crew, but it is locked

vale leaf
#

Do I spend money on this crap to take a ban !?

serene steppe
#

What does "block player" do?

vital sluice
#

Crew is locked because of the ongoing crew challenge. @night cloak you need to wait for it to be over to leave.

storm flumeBOT
#

Hello, @vale leaf!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

vital sluice
#

@serene steppe blocking a certain player will remove you from thier friend's list and they will not be able to add you again.

#

@prisma timber we don't recommend using VPN for that purpose. It's better to avoid it.

shrewd lion
#

what are the lucky treasure vouchers used for?

storm flumeBOT
#

Please read this channel's pinned messages for further information, @shrewd lion:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
shrewd lion
#

ty

quick mango
#

@light aspen

#

logan can you help me out with self assignablrs roles

vital sluice
quick mango
#

Ok

dry steeple
#

any staff help me?

#

I can't buy in the game but in the google play store yes

#

When I try to buy in game, Your transaction is not be approved

#

but I have the money in my account

#

:/

#

@vital sluice what I do?

vital sluice
#

Contact the customer care in-game with the details and the screenshot of your transaction asap. @dry steeple.

storm flumeBOT
#

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

dry steeple
#

@vital sluice ok, thank you, happy new year

vital sluice
#

Happy New year to you too, @dry steeple !

worn pumice
#

I contacted the customer in game. No answer. Nothing. Freezing and Big Frame Rate. I play with 20ms but the game it’s totally destroyed. I have an iPhone 7 Plus. After update in every map Freezing. I repair the game. Nothing. Uninstalled and reinstalled. Nothing. Maybe all of us need to have iPhone XS Max To Play this game without freezing lagging and big Frame Rate ?????

#

If i want it to put right now 1000€ they will answer me FAST

haughty cypress
#

Well actually, the higher the frame rates, the better

worn pumice
#

Sorry.i mean FREEZING

#

Anyway they understand what I want to say

#

It’s not like few weeks ago. 100%

#

What happened? No money for better servers ?

vital sluice
#

So report it in-game ,other users have also reported it @worn pumice, let's hope they look into it soon as the reports increase and expect a better version in the future. For now you can try repairing the game and switching internet to solve the issues.

worn pumice
#

I report my friend. Bot answers

#

I don’t have Lag. I play every game with ( 20ms )

vital sluice
#

We can't give you a better answer than waiting for the devs , like I said we have informed about the lag and so did other users . We hope they are aware and working on it. @worn pumice the more reports they receive ,they more seriously they look into it.

arctic trench
#

Me n my team were at the military bridge waiting for the zone to shift. One of my teammates says that a car is approaching. I scoped in to see and saw they were at the other end of the bridge. But my teammates were like shoot the car n stuff n I got knocked out and help me like that. All I could see was that the car was on the other end and my team were holding their position as before. Suddenly screen got a loading sign and I saw that car was on our side, their 3 guys were dead , one player from my team was getting revived and I was out of the action without any reason. I could hear them good but saw nothing. Game is broken.

opaque mist
#

@worn pumice I have a iPhone 6 and it runs fine

haughty cypress
#

the dood is probably playing on high graphics and complaining lols

arctic trench
#

@haughty cypress I play on default low settings.