#questions

1 messages Β· Page 303 of 1

sage siren
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Fix matching

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Do away with cross server because that clearly has screwed the game. Plus why would I want to play at 400 ping and watch people glitch and lag all over

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Hello how does this support work

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GOOD TALK!

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Am I a joke to you?

austere heron
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So when week 7 challenges are coming out?

outer turret
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What's up with the death of medusa? New zombie mode in pubg? Ping me with reply.

tawny cape
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@sage siren I never got help either for the bugs I have.

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Gg

hollow rune
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@open hound can i unlink my Facebook account n link it to a new account

tidal warren
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Nope, you cannot. @hollow rune

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There is no way to unlink accounts.

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We don't have any info on that. @outer turret

night cloak
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Mine keeps saying to use wifi to download Whatever wtf do I do

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It's pissing me off I've tried everything

spare pike
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Is it true there s a crypto currency mining script/apps in tncent gaming buddy emulator?

outer turret
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Ah, i see.

livid yoke
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How'd you fix this

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It'a not doing any progress so I had to reinstall it this happened today twice

scenic sinew
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Help?

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My game keeps on freezing

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No matter what I do

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Help

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And I try to restart my game

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And it freezes again

night cloak
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I've never had that problem, have you tried looking for a fix on YouTube? @scenic sinew

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Season 4 ending at 01.01.2019???

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I mean when rank gonna reset

night cloak
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@neon patio

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@open hound @tropic ravine @empty jay

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answer? please

haughty cypress
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woah woah holdup there

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genuinely, nobody knows for real

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but i would estimate it at 17th

night cloak
haughty cypress
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woahhh

night cloak
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Exzplain zdiz

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It was near castle in vikendi

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owo

copper wraith
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Can some1 help me

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Pls

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More fast

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Possible

restive parcel
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@copper wraith State your problem

copper wraith
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Nah

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Lmao

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I thought was forever but you did not show it was 7 days i want my uc back

night cloak
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ikr

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anyone know how to fix matchmaking issue

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i have to wait like an HOUR

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and still no match

willow dune
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@night cloak what is your tier?

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And which serve you play

warped trail
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Hi i play pubg m with tensent gaming budy and i have a problem i formated my hard disc and instaled tencent + pubg m but wenne i am traing to lunch the game it choes a driver error

night cloak
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Oof prinh

warped trail
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Can any one help me

scenic laurel
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@warped trail
Maybe people in emu support can help

warped trail
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Oh ok tnks

soft lion
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When i connect blue tooth hesd phones to pubg when i go ingsme i makes a weird sound how to fix

night cloak
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mmm

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He is on the latest version but it says he is not

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So how can i inv him

shrewd ocean
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I'm falling and sometimes it does not go away and as soon as it leaves the parachute I'm thrown up

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SANHOK

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It was already 2 instant deaths

night cloak
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Is there any way to unlock high fps

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I only get medium but I know my phone gets higher

elfin zodiac
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@night cloak what phone are you using?

tired goblet
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Anyone here who plays on High Framerate(30FPS) & is in Conquerer or Ace?

polar pine
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I am almost done with pubg, in 1 game, there was 4 flying, 3 using aimbot, and 1 person punching everyone simultaneously

night cloak
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@willow dune i am diamond 4 and i play on asia

soft lion
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@copper wraith lmfao

night cloak
vital sluice
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How can I help you? @night cloak

night cloak
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yeah um

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matchmaking takes soo long

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i have to wait an hour

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still no match

soft lion
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@vital sluicecan U help me ???

night cloak
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its been 3 hours

vital sluice
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That's due to the lack of players in the same server and mode. In higher ranking, you don't want to match against bots . So they try to find other high rank players which leads to the matching taking too long .
What you can do is allow cross matching . @night cloak

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How can I help you ? @soft lion

night cloak
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kkk

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thanks

vital sluice
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You're welcome.

soft lion
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When I connect blue tooth head phones to the hesr game there is a loud wierd noise @vital sluice

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And it doesnt go away

vital sluice
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Have you tried using the headphones on a different device? @soft lion

soft lion
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Yea I tryed multi blue tooth head phones

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It only happening on pubg

vital sluice
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Does it happen on wired headphones too? @soft lion

soft lion
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Nope

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Only on blue tooth and I tryed the repair button ingsme and stuff didnt fix

vital sluice
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Have you tried on a different device? @soft lion different mobile?

soft lion
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No @vital sluice

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I don't have pubg on another device

night cloak
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@vital sluice i tried cross server matching its still the same result

vital sluice
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The game does have problems with wireless headphones :/ . Sometimes there's sound delay and now these problem. I recommend you to use a wired one and report about this issue to the customer service . It could be your device too. @soft lion .

soft lion
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Yes I had sound delay before also

vital sluice
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@night cloak didn't guarantee you would get a match with cross matching. Like I said ,it's due to the lack of players playing it during this time. You can try a different server or mode for now and try matching on the solo later.

night cloak
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k

soft lion
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And if I turn off sfx sounds the loud sound goes away but then there is no ingame volume only the ppl talking on the microphones @vital sluice

vital sluice
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You should then switch to a wired headphones then @soft lion :/

soft lion
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:/

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Why dont they fix these things man :c

rose bay
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Anyone who can help me? I have a problem...

vital sluice
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What's the problem? @rose bay

clear ocean
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if High framerate means 30 fps

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i need a real person to solve some of my issues because everytime i post my problem a random noob gives a crap answer which is far from help

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@vital sluice

vital sluice
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What's the issue? @clear ocean

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@night cloak maybe ask that friend to request to join? Or open the clan so that he can join in

clear ocean
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I am on ios device and when ever i turn on my mic in game the sound profile switches from stereo to mono

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by the way this issue is only for bluetooth headphones users

rose bay
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My crew team has some missing points

clear ocean
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this issue is recently fixed in 0.10 fot android but ios still have it

rose bay
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I have already tap "repair" on the load screen and it didn't fix anything

clear ocean
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@vital sluice

vital sluice
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The crew challenges are having this issue. We have reported it manually, you also make sure you report it in-game. Multiple users reporting= look into the matter faster. @rose bay

rose bay
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@vital sluice thank you :)

vital sluice
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I haven't used an iOS device :( . I'm sorry idk much info about it's sound profiles either. @clear ocean

clear ocean
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someone please help

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This issue is prevalent from 0.7

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The devs just don’t listen

gentle panther
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We want fix patch asapπŸ˜‘

clear ocean
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i am fed up of playing without surround sound

gentle panther
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Its too much wait now

clear ocean
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or i have to turn my mic off for surround sound

vital sluice
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Looks like the iOS staff are offline :/. Do address your issue later @clear ocean. @molten crown can help you with iOS.

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What's your issue? @gentle panther

gentle panther
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@vital sluice I've told mang times.
It is the issue for many of us that game is lagging too much after the update and whenever there is a close combat the game get freezed and I end up dying..

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Lost many classic matches due to this

vital sluice
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Which device are you on? @gentle panther

gentle panther
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Rank fallen down

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@vital sluice my device is sam j7 pro but this problem occurs in high spec devices also like s9

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So this is not my device problem

clear ocean
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I have ipad and still getting lag

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its normal man

gentle panther
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@clear ocean Yep
But now the game is lagging too much

clear ocean
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the servers are just dying cause there are lots of players

gentle panther
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Lol
This is not the valid answerπŸ˜’

clear ocean
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This cant be fixed trust me

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It requires an update and u know it we know it thats gonna happen in january

gentle panther
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@clear ocean I'm talking about the OTA update to fix the lag to some extent..

vital sluice
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I have a 3gb ram device too @gentle panther. Yes I too face the lag and freeze , all we can do is reporting the issue in-game so that they look into it. And the s9 also does have multiple reports which the team might be aware by now. But other people on high end device like oneplus 5,5t,6,6t face the freeze and lag very rarely. For now the lower end devices are facing it and by reporting it in-game we can assume they look into it as the number of reports increase.

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The servers are having problems too especially the Asian servers.

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@clear ocean Please avoid unnecessary discussions in the support channels. Feel free to use #pubg-mobile or #chat .

clear ocean
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πŸ‘ŒπŸ»

gentle panther
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@vital sluice The Reports would have surely become numerous by now and Devs are just not looking into it.
And yes this is true...
They are just increasing the features and not looking towards the bugs and lags

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I've reported more than 10 times πŸ˜•

vital sluice
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The thing is , no matter how we complain about it here ,it's useless. That's why im asking you to send the issue to the customer service only.

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And you are using an outdated device btw @gentle panther I don't think the lag on 3gb ram will be fixed any soon. We just need a 4gb ram device minimum for it to run smoother atleast.

gentle panther
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I am ok with the little lag bro @vital sluice
But the game freeze during close combat is frustrating.

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And the ping issue due to cross server matching is such a headache for everyone...

vital sluice
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Yeah I feel you. But when I played on the higher end device , it eliminates freeze and lag . And the game will always get bigger with every update and the lag and problems only increases on the lower end phones of 2gb and 3gb ram. It's better to have a good phone for the future updates. @gentle panther

gentle panther
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πŸ˜” @vital sluice

night cloak
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@vital sluice bro can u plz clear my doubt??

ebon crystal
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Is the G36C coming to global version

night cloak
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Can we create advance room by room cards. In pubg @open hound

fringe garden
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mo bamba

night cloak
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Any pro claw user here? Need some help

normal fulcrum
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@night cloak Tried that. But it happens only at Georgopol. Every other location is rendered properly.

fringe garden
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mo bamba

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mo bamba

merry sandal
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We do not know yet, @ebon crystal. We will announce it when it comes to PUBG Mobile.

fringe garden
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mo bamba

merry sandal
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Do not spam, @fringe garden. You will have to be muted if you keep going.

torpid tide
normal fulcrum
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Please ask devs to remove that grenade glitch

fringe garden
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@merry sandal mo bamba

ebon crystal
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@merry sandal thx for info

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@fringe garden no offence but legit dont spam (sry ima take my leave now)

fringe garden
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@ebon crystal no offense but mo bamba

merry sandal
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He's muted.

normal fulcrum
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Hello?

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Can you please ask devs to remove thate grenade glitch?

merry sandal
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No, @night cloak. You must make use of Advanced Room Cards to create advanced rooms.

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Hello, @night cloak. Please note that this channel is reserved for seeking support for the game. Move to #pubg-mobile or #chat for conversations.

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Please report it in game, @normal fulcrum.

night cloak
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I was there but sb named maze sent me here

normal fulcrum
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I've been reporting that in game from last season. Still people are using that glitch

vital sluice
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@night cloak there is advanced room cards for advanced room and normal room cards for Normal custom rooms.

willow dune
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What's the difference ....?

vital sluice
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In advanced room , you can adjust a lot of things like particular gun, speed of the zone and a lot more other stuffs. You can find a lot of videos of it on YT. @willow dune

willow dune
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Like no weapons also?

night cloak
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@willow dune we can set meele or any kind of weapon

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Mode

vital sluice
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If you want melee only, you can set it up.

willow dune
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No ..no meele only hands....no pan no smoke

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Total empty

night cloak
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@willow dune may b

vital sluice
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If you can decrease the spawn of melee also to 0 , it could be possible. @willow dune

night cloak
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Us there any official phone of pubg??

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Means pubg prefer that phone to play pubm

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Is*

soft gale
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@night cloak there's none, they haven't contacted the manufacturers like Razer or Xiaomi.

night cloak
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@soft gale oh k

vital sluice
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Sponsors were Note 9 for the pmsc . In India it's mostly Oppo. But yeah I think they gave Note 9 in the survey for a reason. @night cloak

night cloak
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Hmm

little viper
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season ends january 17?

vital sluice
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Season 4 rp does end on January 17 , yes. @little viper
And the ranking season in the same month.

night cloak
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See

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Why i can't

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Leave the crew

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πŸ˜•

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@night cloak click on your name in crew and it should say leave crew

vital sluice
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Cause your crew has registerd in the crew challenge. You can leave when it's over @night cloak

night cloak
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Hmm

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@vital sluice

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Logan can I talk to you about a glitch or whatever I've been having for the last couple of weeks

vital sluice
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What is the glitch? @night cloak

night cloak
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It's better if I showed you a video of it

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Something to do with the analog stick

vital sluice
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Feel free to DM me the video. @night cloak

night cloak
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@vital sluice accept friend request

vital sluice
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@night cloak ayes

haughty void
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@vital sluice how i can buy a advance room card!!!

rocky echo
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Please change the bp crates stuff i literally got everything which is in it πŸ˜‘

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Please DEVS

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πŸ˜‘

vital sluice
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@haughty void it's available in the shop. Others

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Do suggest it in-game to the customer service. @rocky echo we have also let them know .

haughty void
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@vital sluice was its there in clan shop!!!??

night cloak
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Bp is useless

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Only to open a clan

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Or get fragments

haughty void
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Also the fragaments are useless

rocky echo
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😦

haughty void
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Fragments reedem shop are unchange since 0.6.0 update

rocky echo
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@vital sluice In-Game how?

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@haughty void yea

storm flumeBOT
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You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

vital sluice
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@rocky echo ^^

rocky echo
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πŸ˜€

modern swan
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Anyone can help plz.. MY friend Pubg account banned for 10 year without any reason. He not using any hacking or third party app.. can anyone tell now what he will do to cancel his banned...

storm flumeBOT
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Please refer to FAQ 2.9 in #481198147478224896 for further information, @modern swan. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

rough horizon
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@haughty void fragments items haven't changed for long tho but it has some cool outfits

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@haughty void not in the clan shop, in the shop column look for others

proud oasis
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I was told that going into the training grounds nand and getting the Ghillie suit on the crane gives you ranking points is this true? I'm asking because I was in the training grounds yesterday got the Ghillie suit and somehow ranked up to platinum 1 from just being in the training grounds

open light
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What? Lmao

proud oasis
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Not sure if I found a glitch or what but I didn't think u could level up from the training grounds

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I have a twitch clip as proof that I ranked up after leaving the training grounds

vital sluice
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That's a joke. @proud oasis nothing like that.

proud oasis
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@vital sluice so did I find a glitch or maybe a delayed level up?

vital sluice
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You must have left the game early and the result must have updated when you came back or something like that. Training mode has nothing to do with the rankings of the servers. @proud oasis

proud oasis
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Thought so I did enter the training grounds as soon as the lobby loaded up from leaving a match so I assume a delayed level up is what happened

vital sluice
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Yes ayes

night cloak
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@neon patio I want to change my clan name it says u have to wait for long 60days can there be a quick solution

neon patio
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Uh, no. You have to wait 60 days like everyone else.

night cloak
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Humm

ember folio
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Anyone can help me? Coz I've been banned for "cracked version". BTW I think the 2nd ban is wrong, because I've download official version from Tencent Gaming Buddy.

night cloak
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Lol

storm flumeBOT
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Please refer to FAQ 2.9 in #481198147478224896 for further information, @ember folio. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

ember folio
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someone can help me?

night cloak
proud oasis
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Quick question why of all things are rename cards in the shop for UC ? I been wanting to change my name but I gotta spend 4$ just to get one I'm not complaining but it's not really a item that everyone wants to buy unless they join a clan and wanna rep the clan tag other than that rename cards are useless

night cloak
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You can also earn it through achievements, @proud oasis. It is for UC because it is most useful thing and which causes you to pay for it.

cloud dune
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@normal fulcrum no Jim. I just want color instead of fade to tell me the location of the enemy. I dont see how you came up with what you came up with. It would change nothing just more visibility in low brightness. As for now people who have higher brightness on their phone have more power. I just game to be same for everyone regardless.

vital sluice
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If you feel like it shouldn't be available for uc, you can always submit your suggestion to the cs in game. @proud oasis

storm flumeBOT
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You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

proud oasis
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Yeah true but why can't we gift rename cards I feel like that should be a option

night cloak
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You can recommend it in game.

proud oasis
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Ok

cloud dune
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For someone with bad eye sight with low brightness its not easy to tell if its faded or not. I want you to think about what you just said, Jim. Do not assume things.

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I meant Jin

lean crescent
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@ember folio It happened with me too

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😭 same reason using cracked version while I was using legit playstore version

rough horizon
lean crescent
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phew idk whats happening since last 2 months

rough horizon
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@lean crescent try contacting customer service and read the #481198147478224896 2.9 as mentioned above

uncut iron
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@lean crescentsame with me, any reason about it_

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?

lean crescent
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No satisfactory reply

rough horizon
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Ok

lean crescent
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I redownloaded it for my other account still same issue

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Tick 2 another boi caught for same reason

rough horizon
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Make sure you use the legit version by tencent

lean crescent
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my friend is dead too!

chilly egret
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hello

cloud dune
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Even with low brightness

chilly egret
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can anyone support me pls

rough horizon
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@cloud dune relax buddy, let the emotion go away

cloud dune
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No u.

rough horizon
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@chilly egret tell buddy

lean crescent
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@uncut iron Did u copy some files from another phone to save data?

chilly egret
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i login my account in Vietnam version with miss click cuz i play in netcaffe

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same guy download it and i login in Tencent but i didnt see it was Vietnam version

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cuz i play in netcafe

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now i cant login in my Iphone

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cuz i was play in pc

rough horizon
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@chilly egretyou gotta be logged out from that device or the version

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Try this

uncut iron
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@lean crescentnope, its pure from play store

lean crescent
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@uncut iron RIP idk what they are doing same happened with me n 2 accs

rough horizon
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Uninstall that and redownload the official version from playstore or Apple Store @chilly egret and relogin in that

uncut iron
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There goes my account :(

lean crescent
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😭 same with me

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@rough horizon One version acc cannot be opened on other boi

rough horizon
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That's why I told to logout from it @lean crescent

chilly egret
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is my account gone for Iphone version ?

lean crescent
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@rough horizon It won't work phew

chilly egret
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i really need help

rough horizon
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No

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re-logging in will work, once you logged out from your account

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@lean crescent relogin will work

uncut iron
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@lean crescentim using an another account in the game , it logged in

lean crescent
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i don't think so because a acc logged in on other version cannot be opened on other version as far as I remembed

uncut iron
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So i know its not a cracked version

lean crescent
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@uncut iron RIP play for 4-5 hours and get banned

uncut iron
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@lean crescent sad

lean crescent
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2 Ace acc banned phew RIP me

storm flumeBOT
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Please avoid going off-topic. You can have unrelated conversations in #chat.

lean crescent
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ok

chilly egret
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so i need to go for the same pc in the netcafe that i did login Vietnam version and i will see my account login ?

lunar kelp
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I dont get how ace rank works

vital sluice
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What's confusing? @lunar kelp

lunar kelp
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Well,all i got from intructions and guides is that it resets after picking top 500 people

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But nothing has changed for me overnight

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I still have the ranking if 69

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Server ranking didnt change

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I just dont understand how it works i guess

night cloak
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Yea if you already logged in from Vietnamese version , @chilly egret. If you didn't you should not do it as you will be not able to log in again from international version.

vital sluice
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Can you provide a screenshot of your rank? @lunar kelp

lunar kelp
jagged fractal
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Hi

lunar kelp
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Server ranking didnt change after 2 classic matches aswell

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Heya grim

jagged fractal
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Is it possible to change the account from a social media ur link to,to another social media?

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Like lets say my current account is link to twitter,but i want to change the link to facebook instead

lunar kelp
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There should be no way

chilly egret
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i login in Vietnamese version with miss click cuz i play in netcafe

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i want to get back to international version

night cloak
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Now you have to play in Vietnamese version unfortunately.

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You can't get back to international version.

chilly egret
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Oh

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my account from season 2

jagged fractal
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One more thing,is there anyway i can change my avatar pic

vital sluice
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@lunar kelp have you checked what your position is in the server? You need to be under top 500 which updates everyday.

lunar kelp
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How do i check that?

uncut iron
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@jagged fractalyou can

jagged fractal
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To anything other than the in game one

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Or is it only available for fb account

storm flumeBOT
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Please refer to FAQ 2.4 in #481198147478224896 for further information, @jagged fractal. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

vital sluice
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Check in the "rankings" should be on next to inventory. @lunar kelp

uncut iron
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Eh

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Sorry..its another subject

lunar kelp
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The three pedals near the trophy?

jagged fractal
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Wat m i suppose to read

vital sluice
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Yes. @lunar kelp

lunar kelp
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Alright,i found it but dont really know how to find what i need

jagged fractal
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Like lets say i want to import my own pfp

chilly egret
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no chance to change back tointernational version ?

jagged fractal
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Is it only available for fb

vital sluice
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@jagged fractal yes , you can add your own with a social media .

chilly egret
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im fb

lunar kelp
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Only avaivable for fb

jagged fractal
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How?

chilly egret
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how can i do it

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no chance to change back tointernational version ?

lunar kelp
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So i found the ranking,and i found the top 100 list of the best players

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How do i find the top 500 list of aces?

vital sluice
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You guys are having different problems. Kindly avoid merging them lol. @jagged fractal you can change only through social media.
@chilly egret nope.
@lunar kelp are you in the top 500 Ace squad Europe?

lunar kelp
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I cant tell

jagged fractal
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Didnt u say i can add my own without social media

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Zz

vital sluice
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Idk how that is hard Facepalm when you select the particular server , mode it will tell you on the left what rank you are currently. @lunar kelp

lean crescent
#

]

vital sluice
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That was a typo, sorry. It's possible only through a social media account is the final. @jagged fractal

lunar kelp
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Its hard enough to play with my paws

#

Cut me some slack

jagged fractal
#

Ah ok

lunar kelp
#

Im in top 5%

#

But that can mean any number x3

vital sluice
#

Yes and top 500 requires a lot of points and games in a day . @lunar kelp

lunar kelp
#

So i just have to get a lot of points in a day

#

But only in a day

vital sluice
#

It refreshes daily.

lunar kelp
#

Huh..

#

Okay thanks

#

One last thing

#

Is there any way at all i can look up what is the minimum points per day to get to top 500?

#

And what is β€œserver ranking”

vital sluice
#

Server ranking is your ranking overall in the particular server . It includes solo, duo,squad @lunar kelp. Not sure about what the minimum points is to top 500

lunar kelp
vital sluice
#

There it indicates your highest ranking and you need to be top 500 when in Ace to get the conquerer. Clear? @lunar kelp

lunar kelp
#

Clear now bossssss

#

K thanks,happy x-mass and happy near years Logan

jagged fractal
#

I changed my pfp on twitter,but my pfp remain unchange on pubg

#

How do i change it

night cloak
#

That's not how it works.

#

Try changing your google picture.

jagged fractal
#

My account is link to twitter

#

Not google

night cloak
#

Uh, what device are you on?

jagged fractal
#

Ios

night cloak
#

...

jagged fractal
#

Iphone

lunar kelp
#

Full name

jagged fractal
#

7+

night cloak
#

Log out of PUBG first, then change the picture.

#

After that, log in again.

rotund dagger
#

Today I just got the sound bug where if the bullet is being fire form front it was heard from back please jelp

#

Help*

storm flumeBOT
#

Hello, @rotund dagger!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

lunar kelp
#

Make sure you put in your earbuds well

rotund dagger
#

@lunar kelp I did

lunar kelp
#

Mixing the left with the right reverses everything

vital sluice
#

You too! @lunar kelp CoolSanta

lunar kelp
#

^~^

rotund dagger
#

I was so confused

lunar kelp
#

Is there anyway to aprove an admin?

jagged fractal
#

U did,nothing happened @night cloak

rotund dagger
#

I was using head phones BTW

lunar kelp
#

Like practicly give them a life for being a cool dud

night cloak
#

It should work, try repairing your client, @jagged fractal.

jagged fractal
#

@night cloak still doesnt work

night cloak
#

Huh, weird.

teal viper
#

I can't use Quick scope switch in pubg mobile. Anyone know how to fix it? I tried Re installing pubg but it doesn't work.

storm flumeBOT
#

Please read this channel's pinned messages for further information, @teal viper:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
vital sluice
#

If you scroll down in the pinned message, you can see a way of getting it.

teal viper
#

Okay thx

jagged fractal
#

Still cant add pfp to my account zz

dusty tree
#

For some reason,when I clicked on the app,it shows the blue loading screen (first one) for a few seconds and then it says PUBGM App has stopped,what should I do?

willow dune
#

@dusty tree try clearing the cache memory first, if the problem still exists try clearing the data

#

And if then also it comes again....reinstall

#

@jagged fractal u have a Twitter link account u want to change it to Facebook and have a FB pfp? Right?

split cairn
#

@willow dune I need your help

willow dune
#

How can I help!

split cairn
#

@willow dune I am getting server problem

night cloak
#

Elaborate please, @split cairn.

#

What device are you using, @dusty tree?

willow dune
#

U must be getting no response from the server ..right?

dusty tree
#

I cleared cache but nothing happened

#

Moto g5 s+ @night cloak

split cairn
#

@willow dune the game stuck on loading and take too much time and says connection to server error

night cloak
#

Do you have sufficient RAM?

willow dune
#

@split cairn yeah...it's kind of in trend ...and I think responsible people are looking in it....u just have to wait for the server to load

dusty tree
#

Yes

#

I'm going to reinstall and see

willow dune
#

And make sure you have a good internet connection

#

@dusty tree first clear data

split cairn
#

@willow dune I have used both internet and wifi

night cloak
#

Try changing your DNS settings, @split cairn.

split cairn
#

@willow dune but same problem in Asia server

willow dune
#

@night cloak I have tried everything it's like that only....I just have to wait for it

#

I only play Asia ..don't know if it is happening in other servers as well.

jagged fractal
#

@willow dune no like i want to change my pubg pfp to my own choice

#

And my account is link to twitter

night cloak
#

My account was banned for no reason, please help meπŸ˜”

willow dune
#

@night cloak contact the coustmer support in-game

night cloak
#

@willow dune i tried at least 5 times

willow dune
#

@night cloak wait for their response

night cloak
#

@willow dune all they say is the reasons for banning

willow dune
#

@jagged fractal logout of PUBGM and then clear cache of game , change the pfp to your choice in twitter account ...then log in to game via twitter

jagged fractal
#

I did

#

I even repair client like sheth suggest

#

Still didnt work

willow dune
#

Clear data

astral topaz
#

Is the hoodies making your character look like you need chemotherapy fixed yet?

willow dune
#

Then it will be available in Avatar

astral topaz
#

Bought elite pass got to 70 but the hoodie makes my character bald

#

Hope the devs are aware of this, they fixed the bape clipping fast.

night cloak
#

Looks like ill be playing again in 10 years

#

Have a nice full of pubg and i hope you get a lot of chicken dinners

#

Nice life

mental needle
#

Im speaking about the first pack

crude cave
#

When is scorpion SMG coming ? Any idea

soft gale
#

after the G36C release or the MK47 Mutant + Laser Sight release

crude cave
#

And when will G36C be released?

soft gale
#

don't know

crude cave
#

Oh ok thanks

night cloak
#

@mental needle Yes.

#

Why I got them for 7 daysrip

#

No, @mental needle.

strange comet
#

@crude cave now it will be released on pc, so maybe for month it shoil be on mobile.

#

*should

#

Captainsam you are still typingπŸ€”

willow ridge
#

Lied to my face and made me waste 200 uc

strange comet
#

Yess me too

haughty void
#

@vital sluice hy bro i want that you pass my mesaage to pubg mobo officials to ban the pubg mobile imulator... Many pubg mobo players are buying good performing moblies to play pubg mobo at the end of the day they are playing against the imulator ... Its so hars to see this ....for pubg imulator The iconic pubg pc game also not improving in india... Please support the pubg mobo player those who are playing in mobile and also support pubg pc players in pc..... Imulator is a cancerrip rip 😑

mental needle
#

It’s didn’t notice its not permanent

#

It’s scam

willow ridge
#

Well if someone doesnt get a f’ing refund @night cloak

#

False advertising.

night cloak
#

Admin here?

willow ridge
#

I’m honestly going to try refund through apple if I dont get my UC back

#

Utter BS

night cloak
#

@tidal warren

#

Very big bug with voice chat

#

Do something with audio bug

#

Do something with audio bug

tidal warren
#

There is no way to do that, you cannot refund UC through the invoice, you agreed to this before purchasing it, there’s an exclaimer. @willow ridge

willow ridge
#

Oh nice. Thanks pubgm

tidal warren
#

Yes, devs are aware of this, it’s being worked on. @night cloak

willow ridge
#

How many others have you scammed?

tidal warren
#

Thank the App Store. @willow ridge

night cloak
#

@tidal warrenty. Have a nice day

tidal warren
#

No worries. @night cloak

#

Or thank the thousands of people who did UC fraud during the first 2 seasons, using and refunding UC like socks. @willow ridge

willow ridge
#

Well im sorry but that isn’t me

tidal warren
#

Of course if there are technical difficulties and you don’t get your UC for whatever reason, you do get your money back.

#

Just contact the customer support in-game.

willow ridge
#

There was a technical issue, who ever made that banner had about 2 brain cells.

night cloak
#

Rookie packs give the stuff forever and limited time for 7 days right?

tidal warren
#

Yes, if the pack is titled β€œLimited Pack”, it’s always available only for the duration of 7 days, unless stated otherwise. @night cloak

willow ridge
#

...

#

Limited pack (whats so limited?)- the duration its sold for? the amount sold? @tidal warren BUT no.

mental needle
#

It’s not noticed : how are we supposed to know that

tidal warren
#

The time for which you can utilize the items is limited, but yes, whoever designed that page should have added more info to it. @willow ridge

#

We’ve reported this feedback within the weekly reports, since you’re not the only user complaining about this.

willow ridge
#

Not noted?* agreed. Complete failure on the designer, yet I have to pay for someones petty mistake.

#

And sorry @tidal warren, bit angry if you can’t tell.

tidal warren
#

I personally do not know how the situation will be further handled.

willow ridge
#

Dont mean to take it out on you

tidal warren
#

We’ll have to wait and see if the team acknowledges the situation or not. Have no clue what they’re up to.

willow ridge
#

Alright, thanks for the reply I guess. Hehe

waxen thorn
#

I have a bug regarding crew challenge, our points didn’t get added

willow dune
#

This problem is faced by many players. I think team is working on it.

night cloak
#

@tidal warren

#

What's the issue, @night cloak?

#

Ahm... We want next royale pass with m24 skin. Is possible? M24 don't have skin rip

#

You may suggest such ideas by contacting customer service in-game, @night cloak.

#

Ty

tidal warren
#

neonblobcuddle @night cloak

night cloak
#

#chat, @tidal warren.

#

:-)

crisp vale
#

why again and again all my ids are getting ban but i am using playstore versoin then also

#

@night cloak

night cloak
#

Contact customer service for that, @crisp vale.

#

We can't do anything about it here.

crisp vale
#

@night cloak we are getting just bots reply no human reply

night cloak
#

Then you must've done something that violated the ToS.

crisp vale
#

i had download pubg from three times then also getting banned again and again on every id

pure hill
#

I getting ban because without review... Guys can you do something that i can play again... You ban me without reviewing my last game... You ruin my game status...

#

Because i kill enemy using akm in long range you ban me right away in midle of the game... And that without reviewing my play...

mighty ether
#

@pure hill Wait So Ma Unlock Din Yan Mamaya

crisp vale
#

any solution of my problem

mighty ether
#

Holiday Mode Ata Yung Support Team Ah

willow dune
#

@pure hill are you using any kind of extra tools along with game, or using a virtual space kind of thing(dual space/second space). Restart the device make sure there isn't any other application running background except the game

#

This is a one day ban.....a long time ago I was using second space to run 2 accounts ..they banned the virtual space account ...coz they think u r using any type of tools

lean crescent
#

It's happening with me too I got banned for no reason for 2 months phew on 2 accounts

pure hill
#

@willow dune nope only finger since first season

hardy sand
#

Hello, I bought a quantity of 700 UC worth $ 32.9 BRL but I bought for a wrong account pos the facebook email was wrong and I did not see it, I would like Support to pass this UC to the account I use.

willow dune
#

Then you may record your gameplay so whenever you get banned you will have the proof that you didn't do anything wrong

lean crescent
#

@hardy sand Not possible boi

#

@willow dune Phew They never trust it

#

Have tried everything

willow dune
#

Go to the official Tencent website they have the option to support like not ban

#

And you can attach the video file there

lean crescent
#

run No way when the in game support cannot help what would they do from outside

willow dune
#

Well u gotta try with what u have

uneven granite
#

Anyone wanna play come to squad 1

#

For serious tpp

willow dune
#

Nikhil this is PUBG support

uneven granite
#

Hey tum Hindi bolta

willow dune
uneven granite
#

To chalo Apan khelta

willow dune
#

@vital sluice see to this

uneven granite
#

What see

#

Asia left me koi nahi hota

night cloak
#

sss

left basalt
#

@lean crescentyo

lean crescent
#

Put down ur message and the bot will reply u put down ur message again and wait for a support staff member to apply via bot and keep waiting till they solve ur issueπŸ˜‚

left basalt
#

@lean crescentrip

lean crescent
#

That's what the support team does no other solution @left basalt

left basalt
#

@lean crescentohkk anyways thanks

left bear
#

having Ping issues Asia server

#

Anyone ?

clear ocean
#

frame drops

#

ping issues

#

everything is going really bad lost my ace tier now in crown 3 constantly losing

#

my kd is down from 4.79 to 3.99

left bear
#

Why aren't they pushing updates with the fix ?

clear ocean
#

Devs are on holidays

left bear
#

Wow pubgchickendinner

rough river
#

Is there a way to get a refund via google play?

atomic coral
#

@rough river nup

night cloak
#

If I use any other emulator other than TGB, will I be banned? I'm playing on NOX Player. Also on my iPhone 8.

urban fiber
#

hey

willow dune
#

@night cloak always use Tencent gamming buddy ..avoid any other emulator to avoid any harm to your account

#

@urban fiber u need any help!

urban fiber
#

hm nope !

weary cosmos
#

how can i enable vulkan api?

mild coral
#

Hey guys, the crew and I played on the 28th at 19:05 on the crew challenge. However, we were blocked on the loading screen. After resetting the game and taping β€œEnter match again”, the same loading screen appeared. After a few minutes the game kicked us back to lobby and said we scored 0 points on our first game, when we didn’t even play. Is it possible to allow us to participate in 13 games since there was this bug on the first one we played ? Thanks!

velvet vault
#

School building disappeared today

#

And my teammate was stuck inside

atomic coral
#

@velvet vault that happens after rejoining, know issue

spice mulch
#

Can you guys play with Bluetooth headsets?

desert nacelle
#

@spice mulchthats nothing related to pubgm lmao

spice mulch
#

@desert nacelle i can play with them

atomic coral
#

@spice mulch I play with them

spice mulch
#

The sound is reduced heavily

atomic coral
#

@desert nacelle it actually js

#

@spice mulch yea, try switching you mic to device mic instead of headset mic

spice mulch
#

@atomic coral can you show me?

#

I dont fiddle with the settings that much

atomic coral
#

let's go dm

spice mulch
#

K

storm flumeBOT
#

Hello, @velvet vault!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

night cloak
#

No . Unfortunately It is not possible , @mild coral.

vast lion
#

When will the desync, server disconnection, and lag issues get fixed. They've been really bad since 0.10
Getting killed after jumping over a railing by someone who had no line of sight on me is getting really old. Especially since it rubber bands my back up onto the catwalk I already jumped off of.
I'm playing on a Galaxy S8 with a 300Mbps internet connection and have a ping that is almost always <50.
I've tried changing wifi channels and DNS servers with no improvement.

atomic coral
#

@vast lion welcome to pubg: new content over fixes

glass badger
#

Need help

#

I am copying my Android obb and apk to Tencent buddy is it ok?

vast lion
#

@atomic coral it's not just that, it seems like the issues/bugs get worse with updates.
I guess one improvement is that I haven't seen the bug where your team voice chat doesn't work for a while.

glass badger
#

@atomic coral I am copying my Android obb and apk to Tencent buddy is it ok?

#

I am copying my Android obb and apk to Tencent buddy is it ok? @night cloak

night cloak
#

No. You have to download it officially. Come in #emulator-support i will guide you there , @glass badger.

storm flumeBOT
#

Hello, @glass badger!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

night cloak
#

It might get fixed in next update , @vast lion.

wispy matrix
#

where can i report my teammates?

vast lion
#

@wispy matrix after you die, there is a report button.

#

There is also a report button on the screen during gameplay

storm flumeBOT
#

Hello, @wispy matrix!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

night cloak
#

This is same method if you have to report teammates.

vast lion
#

@night cloak hopefully they improve it before CODM is available...

inner kernel
#

Hello guys why can't I send recruitment massage in #clans channel plz anyone help

#

Help me please

cold heath
#

Is this support channel?

noble robin
#

@cold heath yes, it is, for pubgm related queries

cold heath
#

I think they should add gloves in the game as a separate selection

noble robin
#

@inner kernel read the pinned messages in #clans , and dm your recruitment post in the format to a mod or admin

cold heath
#

And add animation to the trench coats

inner kernel
#

@noble robin i dm to mod and admin no one replied

noble robin
#

@inner kernel did u dm a mod active rn, in the PROPER FORMAT

inner kernel
#

What's the format

#

Come in dm

#

Come to dm @noble robin

noble robin
stable ether
#

How many airdrops happen in one game?

heavy dust
#

My PUBGM Beta is stuck on installing plz help me

noble robin
#

@heavy dust there is no beta available at the moment

heavy dust
#

No the old 0.10.0

noble robin
#

@heavy dust the beta testing for 0.10 is over, its on global version now

night cloak
#

I need some help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

night cloak
#

@night cloak yes ?

#

I cannot change my icon size in the emulator

storm flumeBOT
#

Hello, @night cloak!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

raw ice
#

Hello my game froze while scoping and jumping..

#

@half kayak

night cloak
#

Which device do you use to play game , @raw ice?

raw ice
#

S9 plus

glad harbor
#

can't even play one match? πŸ€”

raw ice
#

@night cloak
Any suggestion how can this be fixed?? My freeze and FPS drops even though there's no else app is opened

meager mango
storm flumeBOT
#

Hello, @meager mango!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

night cloak
#

Which server you play on ? Maybe it is caused by server issue because S9 seems good device , @raw ice.

raw ice
#

Asia

#

@night cloak

night cloak
#

Yeah. I thought so. Asia server have some issues . Maybe try to play in different server for now. Optimization issues will be fixed soon when more servers will come out in the future , @raw ice.

raw ice
#

Is there any chance that nepal will have its own server?

safe saffron
#

Why Asia Server ping Going so High?

desert barn
#

ban this dude because he kill the whole squad

night cloak
#

Just see my message above, @safe saffron.

#

You can recommend it in game , @raw ice.

#

Haan be

storm flumeBOT
#

Hello, @desert barn!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

night cloak
#

This issue is caused if your connection is not stable or from server side ,@night cloak.

desert barn
#

his id : MelonJeruk

night cloak
#

@night cloak bro but my network is works absolutely fine and why only it happens at the end when I can get win very easily

tranquil atlas
#

Point system is screwed right now

#

Also kills not reflecting damage

#

It's not just me

night cloak
#

Because Asia server have some issues lately because of large number of players. It will get fixed soon, @night cloak.

#

I don't think it works , @night cloak.

rotund dagger
#

Again another sound bug where I was unable to hear grenade explode and it was way too laggy

night cloak
#

πŸ˜‘πŸ˜‘ so how should I play smoothly @night cloak give me any temporary solution for that!

#

What is this now

tranquil atlas
night cloak
#

I was just playing on mobile data normally

rotund dagger
#

I did report @night cloak as sound big

night cloak
#

Try switching to the wifi if you are on cellular and vice versa or play on different server, @night cloak.

rotund dagger
#

Bug*

night cloak
#

@night cloak but then I am unable to push my rank if i play in different server

storm flumeBOT
#

Please refer to FAQ 2.9 in #481198147478224896 for further information, . Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

But that is what you can do for now unfortunately, @night cloak.

tranquil atlas
#

@night cloak I did

#

I know.

lean crescent
#

PUBGM is Dead there are banning people for no reasonrip

#

It should be renamed as THE GAME OF BUG

#

As well as THE GAME OF BAN

atomic coral
#

Player Black has been banned because of hate comments

lean crescent
#

@atomic coral Thx!

atomic coral
#

We did this to improve the player experience

night cloak
#

Discussions go in #chat @atomic coral

atomic coral
#

@night cloak I was jking

#

Discussions go in #chat @night cloak

night cloak
#

No they don't

#

❎

#

@atomic coral

icy carbon
#

I had 20ms but I kept on running at the same place again and again wth

atomic coral
#

@icy carbon next to internet speed (ms/ping) there is also how much is send. if you are far away from wifi, or any other problem this might occour, the game sends quiklt, but not enough data

icy carbon
#

Yes, anything but your server

late ridge
#

So i connected the wrong account to my Google play account is there a way to disconnect that account

mental needle
#

Will we have a refund for that ?
Because i paid it 3$ and it is not permanent (it’s not noticed)

night cloak
#

@late ridge nope we don't have any info on that. And either way I'm pretty sure u cant

late ridge
#

Ok thanks

olive glen
night cloak
#

I cant open the game

#

It will show me the loadingscreen and then go black and go to the home of my phone

#

Im about to try and delete it and reinstall it but if it doesnt work i might need sum help from this server

#

No, @late ridge.

#

Device, @night cloak?

#

Samsung S8

#

Try this, @night cloak.

#

Similar issue.

#

Ok

night cloak
#

happy new year

mental needle
#

@olive glen its not noticed the if the offer or the items are limited, how am I supposed to know that

atomic coral
#

@mental needle it states, limited pack

summer walrus
#

When new Zombie mod

lunar crest
#

I got 2 back2back - 40ish

night cloak
#

We don't have any idea about upcoming updates , @summer walrus.

night cloak
#

Is there a list of all the known bugs in the game?

ember blade
#

no

night cloak
#

Yayyy

timid timber
#

A new wave of hacks are out now

#

People are shooting through trees and rock... And me and my buddy just got killed by Guys with X-Ray watched the look at everyone through the map and the won

#

I reported the but forgot to SS they name

zenith crown
#

@timid timber PUBG is already banned more 30k account included Pro player...

timid timber
#

Good it just happened again to me on sanhok

#

I'm not gonna play until it is fixed

zenith crown
#

@timid timber pc or mobile???

timid timber
#

Mobile

#

Boi this is the pubgm discord

#

Are u high?

zenith crown
#

@timid timber ok it'll fixed soon in 0.10.5 update i think so...

timid timber
#

When is that?

zenith crown
#

@timid timber end of jan max

#

@timid timber inlcuded s5

shell falcon
#

erm i need help i was idsconnected in final circle of the game for data change and abnormalities in client?

#

it was right before end?

wooden oak
#

Hello
i am contacting you to ask why my account is blocked (banned)?

I DO NOT use and never use third party programs(Scripts, GFX, etc).

I would like to inform me of the reason and would like to request the unlock of the account.
My server: South AmΓ©rica
My ID: 513403447
Thanks in advance,

hasty yoke
#

Need help, i accidentally changed my clan name to something different and i dont want to wait for 60days more to do so, can someone assist me on how to change clan name again without waiting so long or by contacting some pubg guy inside..

amber stream
#

Faj you slaves eats 10 bullets and dont die

zenith crown
#

@hasty yoke no it's compulsory you have to wait even i also waited for 60 days

lunar kelp
#

Hey i got something to tell any admin here

#

I need to talk to an admin

opaque mist
#

@timid timber if you keep reporting they will fix it a lot sooner

mellow willow
#

If you have 2 social accounts attached to your account, you should be able to isw both picture for your frame, no?

#

@night cloak there should be... Might help sort out what needs to be fixed.

night cloak
#

What?

idle bolt
#

Can someone tell me why I get 7 points for being 4th place in Miramar??

cosmic gazelle
#

When they're gonna fix the glitch where the iPad users can see through houses and walls etc.

#

Nothing less than a hack

night cloak
#

Anyone tell me how to change its icon size?

#

Its too large in my laptop.

idle bolt
#

Fix the points please you literally get 10 points for getting 1st in Miramar

#

Your like wasting 40 mins playing Miramar just to get 10 points

haughty cypress
#

its not broken, its supposed to be that way

carmine torrent
#

???

night cloak
#

Too large ?

#

Size is fine

idle bolt
#

So your saying that we get spend 40 minutes and get 10 kills plus 1st just to get a possible of 10 points

night cloak
#

Andd ?

#

40 minutes. ? Why are you in a game that long

idle bolt
#

That's miramar

#

It lasts around 40 mins

night cloak
#

You don't need 40 minutes.

#

At most 30

night cloak
#

@night cloak compare it to another emulator , its size is large

vocal minnow
#

Max is 33 min, you can't survive in the zone after that. @night cloak

agile sonnet
#

Guys

#

Whats the difference between royale pass and royale pass plus

#

Elite pass*

#

Dont they both unlock the elite rewards?

night cloak
#

^

raw cradle
#

Hey guys, im having a good ping but the game is very choppy

#

Anyone knows why?

vocal minnow
#

Server lag. @raw cradle

#

@agile sonnet You unlock more tiers when you buy the elite pass.

cunning prairie
#

@agile sonnet elite pass gives you more RP challenge missions as well as more rewards.

dense gulch
#

So PUBG mobile not giving us a free premium crate for the new year to users without cc πŸ’³ πŸ€”πŸ€·πŸ½β€β™‚οΈπŸ˜Ÿ

#

We need new stuff too 😐

fresh slate
#

You can get free crates with coupons

dense gulch
#

I don’t ha e coupons how do I get I’m iOS player @fresh slate

fresh slate
#

You can get them from achievements

dense gulch
#

@fresh slate that’s not free
You gotta play the game and work for it

fresh slate
#

It is free

#

Free of charge

#

That's what free means

dense gulch
#

@fresh slate free means u get something without doing anything
Idk what ur definition of free is

fresh slate
#

Free - without cost or payment

#

Idk where you got that definition from

supple wasp
#

@fresh slate yes you are right by completing some mission we do get crate coupons.
He is just avoiding to take efforts to complete missions that's the only reason he is so angry for doing that.

fresh slate
#

Yup

calm topaz
#

I need help

supple wasp
#

@calm topaz yes so what problem are you facing right now?

calm topaz
#

@elfin zodiac can you help me

elfin zodiac
#

@calm topaz what seems to be the problem

night cloak
#

Fk this game

#

Always showing no response from server

#

Are you on cellular data or wifi, @night cloak?

#

Youtube is working discord is working and al other apps working with same connection

#

But this game

#

Cellular data

#

If you are facing error when you are on cellular data then switch to wifi and vice versa, @night cloak.

#

I dont have wifi

#

You can take hotspot from another device.

#

But the connextion will be of same network

#

No problem . Just give it try. Sometimes it works!

#

Ok

raw cradle
#

When is this server lag gonna end? It’s so annoying

fresh slate
#

Server lag?

#

I haven't experienced any

nimble berry
#

I'm facing a brutal server problem it always show reconnect and seever not responding even when my connection is good...

night cloak
#

There some issues with server in this update . Because of large number of players in the servers. It will be fixed soon, @nimble berry @raw cradle.

night cloak
#

Ok

#

Hey

#

Looks like everyone is on vacation

old thunder
#

Good news and bad news

#

Good news is

#

I update pubgm at last at the play store!

#

Finally!

#

Bad news is I have to update via in the app lmao

idle vortex
#

Frame drop not yet fixed?

fierce glade
#

Wtf 968ms ingame

#

Not Funny

clear ocean
#

wtf the frame drop bug just sucks

#

lost matches cause of that bug

#

i was firing at someone when i adsed it just dropped hell lot of frames and i end up dying

storm flumeBOT
#

Hello, @clear ocean!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

night cloak
#

Need help, @night cloak?

wooden oasis
#

@night cloak better fix the server lag it will be best help which pubg can do
No bugs fixed from many days and still they wanna update the store shop damm game

lean crescent
#

gg And big thing stop that banwave which can't actually ban hackers there are tons of discord server and WhatsApp groups providing hack along with proof that they won't get caught phew

wooden oasis
#

@lean crescent ya I meet an hacker who killed me with one bullet of scarl through wall where I have full health vest and helment

night fjord
#

Is there any way to check on how many points does the last ranked conqueror has?

haughty cypress
#

nope @night fjord

lean crescent
#

@wooden oasis Nvm we cannot do anything boi we peps are getting banned for silly reason that download the client again from playstore while those hackers are having fun

haughty cypress
#

true, you should tho @lean crescent

willow dune
#

The battleeye company is improving their algorithm to scan any change in game data to prevent any types of cheats

haughty cypress
#

oof deleting messages i see @lean crescent

lean crescent
#

😑 some issue with it I don't wanna make it a hack server atleast whatever the staff does its there wish but am done with the game completely @haughty cypress

haughty cypress
#

well, since your account is already banned, nothing to lose if your new account gets banned 😐 😐

lean crescent
#

rip PUBGM now u gonna have another hacker in ur list to ban

night cloak
#

Yeah. The fact is they listen to the problems in the community so bugs and server improvements will be coming soon, @wooden oasis.

wooden oasis
#

I can't even play the game because of server ping

gleaming vigil
#

hlo so i just got ban for no reason in my account after changing the name so help

clear ocean
#

lagged hard in 1 v 4 squad

gleaming vigil
clear ocean
#

the situation where u have very less chance getting out

gleaming vigil
#

plss pubg help

storm flumeBOT
#

Please refer to FAQ 2.9 in #481198147478224896 for further information, @gleaming vigil. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

Please report the issue in game, @clear ocean. We can't do anything here.

wooden oasis
#

@gleaming vigil no help u r account is gone because pubg is becoming worst

night cloak
#

If you have no more issues, please move to #chat, thank you.

hot maple
#

Hey guys, is Tencent buddy running on McOs?

night cloak
outer turret
#

Heard lot of questions about gifting friends some UC or anything like that in pubgm. How?

hot maple
#

Ty

night cloak
#

You can only gift items to your friends, @outer turret.

outer turret
#

Yes, how? @night cloak

night cloak
#

Through the in-game shop, @outer turret.

hot maple
#

Can’t find it?

storm flumeBOT
#

Hello, @hot maple!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

outer turret
#

Ahh.. The gift icon?

hot maple
#

Ty again

night cloak
#

There should be a option that says "gift", @outer turret.

outer turret
#

Is UC giftable?

night cloak
#

Nope, @outer turret.

#

Unless you buy it on your friend's account.

lean crescent
#

Nope boi only certain stuff can be gifted

outer turret
#

Oh, i see. Thanks!

lean crescent
#

@night cloak Don't spam

night cloak
#

ok

#

Advertiser, @lime juniper. ^

lean crescent
night cloak
#

How do i get refund from pubg

#

You can't really get refund but you can contact customer service for payment issues, @night cloak.

storm flumeBOT
#

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

night cloak
#

They not helping they just asked dor my wmail didnt ask wat the problem was but thx

pale falcon
#

is the new season today?

#

it says that it ends today

#

i’m pretty sure

rough trellis
#

@pale falcon 17th January this season will end

pale falcon
#

nice

rough trellis
#

Less than three weeks left

pale falcon
#

that’s good

#

don’t think i should focus on getting my rank any higher until the new season

rough trellis
#

Why not

#

Whats ur rank rn?

#

You’ll lose two tiers @pale falcon

pale falcon
#

i know

#

i’ll end up platinum again

rough trellis
#

Hetter than gold and silver

#

Better*

distant falcon
#

Hey guys i m in platinum 1

#

I did

#

Weapon master but not got it

#

I am 100% sure i completed all of rquired things

#

Can anyone look into it or help me out ?

#

580873297 is my game id

severe lily
#

Will we be getting 600 UC again in next season's Elite pass??

#

From Elite rewards

night cloak
#

Did you knocked and killed with same weapon, @distant falcon?

distant falcon
#

No

night cloak
#

You have to do that in order to get weapon master title.

distant falcon
#

@night cloak i helped my frnd do it it doesnt works like that

#

U can knock from different weapon

#

Final kill must be from different one

night cloak
#

You have to knock and finish off with the same exact weapon. This was patched since 0.8.0, @distant falcon.

distant falcon
#

@night cloak its unfair

night cloak
#

@distant falcon

#

He is right

distant falcon
#

How can uh

night cloak
#

I just got the weapon master today

distant falcon
#

Knock qith a throwable

night cloak
#

Look lol

distant falcon
#

And kill with a throwable

#

If u dont have 2

night cloak
#

That's for you to figure out, lol.

#

I do not know

#

I can help you if you want lol

distant falcon
#

But its unfair

night cloak
#

Actually it was fair

#

It took me 3 days

distant falcon
#

Others got it earlier before it was patched

#

They ahouldnt have changed it

night cloak
#

Others are probably noobs right now

#

Real pros get it my way boy

distant falcon
#

No issue i can get it that way too

night cloak
#

Alright, discussions in #chat, thank you.

#

Meet ya there bro

#

Whichever.

distant falcon
#

@night cloak but what about people who got it earlier they should do it again

#

I mean its totally unfair

night cloak
#

No, they will still have their title.

distant falcon
#

@night cloak its really unfair

severe lily
#

Answer me anyone :/

night cloak
#

Yes, @severe lily.

weak gyro
storm flumeBOT
#

Hello, @weak gyro!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

river comet
#

can u fix large buttons and half controls not showing in ipad pro 12.9 inch

#

i will start playing and waste some money of yall fix it

#

if* jk

#

but srsly pls

night cloak
#

What's the issue with large buttons , @river comet?

winter abyss
#

When the Bag & Helmet Skin got fix? (like weapon skin)

dusky sparrow
#

How to hide bag and helmet skins in matchmaking menu but i need that skin when i get a bag or helmet ig is there any way?

night cloak
#

That's a bug as mentioned by IQKW . It might get fixed in next update, @dusky sparrow.

fringe atlas
#

F

night cloak
#

Help me please

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

#

Please refer to FAQ 2.9 in #481198147478224896 for further information, @fringe atlas. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

fringe atlas
#

@night cloak chill

night cloak
#

I have a 5 fps but Δ± want 20 30 fpss

#

Please help mee

fringe atlas
#

That's not my account btw :v

night cloak
#

?

#

What is your device , @night cloak?

#

Samsung Galaxy J5 2016

#

Then why you send it here , @fringe atlas.😐

#

There are no specific way to increase fps on low end phones like this. You will need better phone for good gaming experience or you can wait for the optimization from the developers , @night cloak.

#

Okey please Δ±m waiting.

#

Thanks. @night cloak

distant cradle
#

@night cloak every content creator receive something from PUBG in S4 but I didnt recieve anything why.>? πŸ€”

night cloak
#

No problem , @night cloak.

#

You can ask to @tidal warren as I don't have any information regarding to it , @distant cradle.

fringe atlas
#

@night cloak I wanted to see how the supporters would respond

clear ocean
#

My ipad started to lag in pubg now after update but i have same ipad as mortal but he doesn't have lag

#

Any fixes

night cloak
#

Set your graphics to low then you might have less frame drops, @clear ocean.

green mural
#

MOBILE players: anyone else notice the RP missions seem to only progress one at a time now?
In other words, if you have 2 missions from different weeks in S4, the next match you complete BOTH missions BUT the game only counts one of them, but the other doesnt progress to completed... (its happening ALOT to me since 0.10.1 but its hard not to notice if grinding RP missions. I THINK it is possibly determined by which 'Week [#]' tab still opened when returning to the main menu to start the new match).

modest yarrow
#

I'm playing pubg on emulator , I always got Chinese or Hong Kong server but never got a Indian lobby ?

#

@night cloak

#

And matching takes about 3 or more minutes

wispy matrix
#

@modest yarrow matchmaking duration is long bcuz very less players play on emulator

modest yarrow
#

@wispy matrix but when we are matching in squad mode then we got lobby in 10 sec

bitter vessel
#

Dera Pubg Team,
I want to become a beta tester for this game can you help me.

wispy matrix
#

@modest yarrow r there mobile players in ur squad?

modest yarrow
#

In @wispy matrix yup

wispy matrix
#

matching with mobile players takes less tym always