clearing cache and force stopping wont fix it
#questions
small stag
he needs to un install all updates to google play
then reupdate it and redownload the pubgm update
night cloak
It's literally the same as re-installing.
small stag
you cant uninstall the google play store
night cloak
What even...
small stag
im sayin i fixed this many times on different versions of android this works effectively
from V2.0 to V9.0
@old thunder any change
night cloak
Smh my head.
tiny spruce
Been getting a lot of lag and game crashes a lot! Are there any devs or mods?
neat turret
Device?
Location?
ISP?
tiny spruce
@neat turret iPhone 6s North America and idk the name of my ISP
But it’s 100g download speed. My internet is fine I play console on it
neat turret
Bandwidth doesn't matter after a few kbps
tiny spruce
And my phone has been fine up until yesterday now it lags and crashes all the time
Also might I add my phone doesn’t do this in other games like bullet force that is just as demanding
neat turret
Run a trace route to 92.223.57.38 and screenshot the results
tiny spruce
Idk what that is
umbral river
I participated 2 times at the Crew Challenge but its results does not be displayed. What happened? ASIA TPP
weary cosmos
vulkan api
rough horizon
@tiny spruce having a good download and upload speed doesn't say that you have a stable network connection. Make sure you clear all the app cache and stop any background data usage
tiny spruce
@rough horizon ok thx I’ll try that
rough horizon
@umbral river if you have played then it will be displayed for sure, make sure you are connected to network and do report if it's still not displayed
@tiny spruce if it's continues, try reducing the data or wifi usage and do report for it ig
neat turret
It's probably not the local network
noble heart
there is a resolution problem on the new iPad Pro will that be fixed?
storm flumeBOT
Please read this channel's pinned messages for further information, @noble heart:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
rough horizon
@noble heartbut it's only a temporary fix for now
noble heart
I’m not using first generation iPad Pro
old frost
When u play pubg die in the first 2 minutes and get +1 rating in ace next game in ace u survive 29 minutes get 8 kills get rank 2 and end up with a - 41 rating yea ok
weary cosmos
how can i enable Vulkan api in pubgm?
honest hornet
How many match maximum to play in Crew Challenge??? 4 or 2 ????
umbral river
@rough horizon Thank you for your helpful comments. I reported it in game.
old thunder
Pis the error still persists
I cant take it anymore
Im so close of deleting pubgm
And redownload it again
rough horizon
@honest hornetper day 2 matches
empty latch
Hy I have a question
night cloak
@empty latch yes just leave any pubg related questions here. How may we help u
empty latch
Where is mk 47 mutant Lazer sight and new skins with silver fragments ......
rough horizon
@old thunder you also may be getting the error from the play store, so try freeing some space in your storage and stay connected to have a proper download.
Tip: don't exit the play store while downloading is on
honest hornet
@rough horizon then why it's 4 timing there?
night cloak
@empty latch where did you hear that from
rough horizon
@empty latch it's not here yet. It may come in the next update
empty latch
@night cloak YouTube
night cloak
From what channel
rough horizon
@honest hornet are you asking about the timing of matches or the no. of matches to be played??
forest hollow
Hi, Do you have any answers about my case? My points have not been posted yet. thanks for listening! @night cloak
night cloak
Don't tag me in the middle of night @forest hollow smh
@empty latch for official announcements on release keep an eye out in #news
rough horizon
@empty latch but that's not legit
old thunder
@rough horizon thats what I did awhile ago
night cloak
@forest hollow everyone is having that problem just keep reporting in game
old thunder
I have 5 gb of free space
rough horizon
@old thunder I got that error and I tired this, it worked for me.
night cloak
Any discussions please use #chat
rough horizon
@old thunder maybe try doing it after some time
night cloak
Thanks, only support related issues here. You may ask a question, wait for a reply and discuss only in #chat
forest hollow
@night cloak sorry!
scarlet arch
My device LYF wind 7 is not supported for PUBG how can I play in it please answer
night cloak
@scarlet arch is that mobile device?
scarlet arch
Ya
rough horizon
@scarlet archyour device is of low specs
night cloak
Have you tried using pubgm lite?
scarlet arch
Android version 5.1.1. 2 GB RAM
rough horizon
It can't run it
Try pubgite instead @scarlet arch
forest hollow
@night cloak Hi, The problem is that the game is telling you to report the problem here!
scarlet arch
Ya
rough horizon
@forest hollow you can report here but do wait for the reply
night cloak
scarlet arch
When I said my problem in help and support they send me a link to discord
Any software developer here
night cloak
Ok. Have you tried downloading regular pubg, lite pubg, and etc
scarlet arch
PUBG lite doesn't work in my country
night cloak
If it's not available in the app store then you will probably just have to wait till it's fully supported for your device
old frost
@rough horizongo to sleep kid
night cloak
@old frost do you need any help?
scarlet arch
I can't wait I waited for 2 months for internet and now I need to wait for PUBG
night cloak
If not then please keep comments in #chat @old frost
old frost
Yea I do
When u play pubg die in the first 2 minutes and get +1 rating in ace next game in ace u survive 29 minutes get 8 kills get rank 2 and end up with a - 41 rating yea ok
night cloak
@scarlet arch yeah, sounds like you'll just have to keep an eye out in #news
@old frost you'll need to report that in game
old frost
No point it's been happening for a year
scarlet arch
OK were can I say my problem
old frost
No help
night cloak
@old frost just keep trying
night cloak
@scarlet arch here but since it's unsupported go to the Reddit forum
old frost
Vikendi has broke the game idiots add a beta to game and broke the game
night cloak
No emoji spam
scarlet arch
Ok
forest hollow
@rough horizon ok, man. I'm waiting!
night cloak
Any discussions go in #chat . All you can do is go to in game and report it @old frost
old frost
So there is no support in pubgm support?
night cloak
I would suggest going to the Reddit forum and stating your problem there
The link is in pinned msgs
old frost
That sucks that they can't even support there own gane
Game
Why go reddit to random people I mean why have a so called pubgm server by pubg then suddenly its fake
night cloak
You need the state your problem in the suggestion thing in game or go to the Reddit forum. This isn't a server ran by pubg itself
It's not fake bit it's not ran by pubg staff
But*
old frost
Official pubgm server is not official
night cloak
Ok nvm
night cloak
But that doesn't mean that they're constantly checking it. Most of the time the admins have to send your question and suggestions to customer support
old frost
So why not say that
night cloak
Like I said that's the equivalent of reporting/suggesting in game
old frost
So basically this is a bullshit fake channel
old frost
By who tho
night cloak
We should talk in #chat if we're gonna discuss this aany further
old frost
Why
old frost
I rather here as everyone can see its fake when they message here
night cloak
She's got a level role. Not staff or anything fyi
old frost
I have hope for the game but it's failing
night cloak
@old frost Can you state the problem you're facing?
night cloak
We can't help you if you don't state the issue you're facing. If you don't have any problems, you can move to #chat. @old frost
Exatwhat I said
Exactly*
old frost
I have a major issue why are you fake
vital sluice
What's your issue? @old frost
old frost
Non of you work or have anything to do with pubgm
night cloak
His issue is why are we fake and why is the point/rank system messed upb @vital sluice
undone stump
server not responding..
night cloak
@old frost Rank system isn't messed up. Please move over to #481198147478224896 to learn how ranking system works.
vital sluice
@undone stump restart your internet and press on the try again
undone stump
in a game i got about 2 3 server not responding and freezes my internet is working fine.
old frost
@night cloak die in 2 minutes get +1 survive 28 mins 8kills team rank 2 - 41 ok its devo ok
vital sluice
@undone stump that does happen due to the server problems and the internet as well.
Restart your game and internet should help you with this.
undone stump
okay.......
vital sluice
If you can't provide anything, we can't provide you support. @old frost
Feel free to contact the customer service then or go to #chat and talk as much as you need
old frost
@vital sluicethere is no customer service here to contact
storm flumeBOT
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
supple wasp
@old frost bro please be polite with mods and admin
old frost
@supple waspwhere they at like
night cloak
@supple wasp hi do you need any help?
supple wasp
no bro @night cloak
I was just saying something to mark
night cloak
Oh ok , please talk to him in #chat because talking here is going off topic resulting in mute
vital sluice
He didn't talk anything off topic @night cloak ,it's fine.
supple wasp
ya
night cloak
@vital sluice I thought when you comment something support unrelated it's going off topic
Unrelated to support*
vital sluice
He asked him to just be polite. @night cloak cause the other guy was being toxic.
It's over now .
night cloak
👌
scarlet arch
Hi Dutch o @night cloak I can't play PUBG in my device
kind drift
@scarlet arch what is the model of the device you using?
scarlet arch
LS-5009 LYF WIND 7 Android 5.1.1. 2GB RAM
vital sluice
And are you trying to play the lite version? @scarlet arch
scarlet arch
My country doesent support the lite version
vital sluice
Is the game available in your playstore? @scarlet arch
vital sluice
The game won't work great on the 2gb device or the low end devices like you currently have @scarlet arch.
night cloak
You need a device running 3-4+ GB ram and 16+ gb storage to fully experience pubg. I would recommend a VPN but not sure if it's against rules
vital sluice
You can use X vpn from playstore and then try using the lite version @scarlet arch
storm flumeBOT
Hello, @scarlet arch!
To obtain access to PUBG Mobile Lite related channels, please assign yourself the Lite role by reacting to :regional_indicator_l: in #504819353049628683.
scarlet arch
@vital sluice thanks bro bye see you later chicken chief
vital sluice
Cya! @scarlet arch. 
halcyon sand
Foot step indicators have been lacking recently
vital sluice
Haven't felt so personally, @halcyon sand.
If you think so , do let the customer service in-game know .
storm flumeBOT
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
night cloak
there is something wrong whit the rank/tier system
when i ranked up it put me to bronez 4 even though i was gold 4 about to be gold 3
real rain
Do GFX tool can banned me?
night cloak
@real rain Yes. Don't bother to use it if you love your precious account.
real rain
Oh thank u, how about game booster is it still can make got banned? @night cloak
night cloak
@real rain Depends. If the game booster only close background apps then it's okay. If it anyway modifies the game files then it's a big no no. I'd suggest not to use that app. You can turn off background activities in your phone settings.
vital sluice
@night cloak the bronze game you played was in a different server and you are gold in another server.
night cloak
Omg i want the skin crates back so bad pls tencent put them back in
errant cedar
Anyone here knows how to remap extra mouse buttons in TGB?
night cloak
Please use #emulator-support , @errant cedar.
wraith gust
Hello i am a youtuber please give me some uc case for making video
versed sorrel
@night cloak there is no #emulator support
storm flumeBOT
Hello, @versed sorrel!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
night cloak
Pubg is not giving uc to youtubers , @wraith gust.
versed sorrel
@night cloak it is
wraith gust
I see some youtuber
versed sorrel
@wraith gust i have also
night cloak
We don't have any information about it , @wraith gust.
versed sorrel
@night cloak you can say that though😂😂
night cloak
And you will not get any help here about it.
Youtubers who have more than 1k subs get
I heard some ytuber talking about it
ancient palm
Does anyone know when global pubgm gets the mk47
night cloak
Probably in next update, @ancient palm.
Why can you get assault rifle in war mode sniper only does it not seem really unfair
supple wasp
@night cloak previously it was available as spawn weapon but after update its been transfered to only crate spawn in sniper war mode
night cloak
But it’s still really unfair for half the teams to have assault rifles and half of them have snipers
Can’t they just remove the assault riffles from the air drop for that mode and replaced it with a sks mini14 awm or a m24
supple wasp
@night cloak you may drop a suggesion to ingame customer support
supple wasp
its available in playstore @night cloak if you want verify
night cloak
I have a iPhone
supple wasp
@night cloak even in app store it might show in description of the game
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
empty latch
How to chale the pubg lucky drop
vital sluice
@night cloak @supple wasp for Suggestions just use the in-game customer care ,not the email.
storm flumeBOT
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
empty latch
I want to buy
supple wasp
@vital sluice okays bro
vital sluice
@empty latch how to get lucky crate?
empty latch
No
vital sluice
Chale? What's that?
vital sluice
That comes once in 24hrs after your game @empty latch
ebon geyser
Hi someone know how to reduce lag and overheating phone battery on a iphone 6s and already playing with low graphics
Or does anyone who play with iphone 6s is facing same issues
Like affter playing 1,2 games the iphone overheat a lot and lags
night cloak
You may need another good phone to play, @ebon geyser.
night cloak
It is random. It doesn't last forever , @empty latch.
dry fog
How many days did it take and still have a ban
All cheaters are playing a game. And I get a ban
Cheaters don't get banned
night cloak
is first person laggy no matter what?
dry fog
Because of vikendi, I get banned and nobody helps me.
I was blocked without a reason. I donated this game
crisp jetty
Why didnt the first crew challenge match i played get added to team score? only see the points from second match
cloud dune
Too many hackers killing while im hidden
Pls fix
@ebon geyser lags due to overheat. Reduce graphic no overheat. Use ice pad under your iPhone
crisp jetty
@cloud dune you should specatate them and see if they are really hacking. mostly your just unlucky and they can see some part of your body
cloud dune
Server error wont let me spectate
balmy sleet
@cloud dune same problem
Can't spectate enemies or teammates
Anyone knows when new season starts?
crisp jetty
Can anyone help me? won first with 12 total kills in team in crew challenge but the points for it isnt showing up. i have a screenshot of kills and placement. Why isnt it counting?
balmy sleet
Lmao same problem again @crisp jetty
crisp jetty
yup i only see the results of my second match @balmy sleet
crisp jetty
i know 100% we played our 2 matches, because it doesnt let us play another one till tomorrow
balmy sleet
Game is full of bugs*
crisp jetty
kk let me ask a teammate if he can see it
tawny cape
Why don't my buttons work?
Half the time my buttons do but respond to input
Is no one else having this happen?
Are there any other similar games without this problem?
scarlet kiln
Why do some people have an option in basic settings to separate jump from vault, and have two buttons, one for jumping and one for vaulting? I can’t seem to find it.
tawny cape
I am holding the ads button down. This is a consistent problem for weeks. No one is helping me.
gloomy ridge
My ping is not getting lower.... it's been a month that I am having this issue...my network is fine....pls fix it
rain flicker
Same here after the new update
robust ledge
@rain flicker just use repair button after logging out
And when game lags reboot
It gets okay for 2-3 games
robust ledge
Hmm
It worked for me and my squad
rain flicker
I will try it again then
robust ledge
Goodluck
vocal drift
night cloak
Hey everyone I need your help! I have to download chinese pubgm But I can’t make chinese apple id. So if here is any friendly pps that can help me Please dm me.
storm flumeBOT
Please try to keep your questions related to PUBG Mobile only here. We provide support only for the English global version of the game.
vital sluice
@vocal drift many do face it due to the server lag and internet connection.
Restarting the game and internet should help.
reef atlas
I am worried about this as I was interested in seeing what it was so
reef atlas
Ok sorry
reef atlas
No I will look at what they are giving away as it is evidence
I don’t cheat so it won’t affect me
sleek elm
Hello, a lot of team and my team had the same problem in the crew challenge yesterday, one game didn’t count
We played two game, the first one was like we never played it but I got the crew challenge money in my mailbox...
It would be nice if you guys can speak about it to the responsable 👌
olive adder
Please help. I have opened my account with the Vietnamese version and I want to go back to the international version because I am posting videos on YouTube in my channel and I need my account very hard.
night cloak
Hello
rough horizon
@olive adder if you have the official tencent app, you can easily login through that and do
@vocal driftits because the network is not stable
@gloomy ridge report it ig with the option
frigid plank
I got killed by a hacker I've got proof where do I post link for it?
I want justice!
night cloak
You can't go back to the global version after transferring to the VN version, @olive adder.
storm flumeBOT
Hello, @frigid plank!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
frigid plank
Nice
tame pagoda
I need a rename card my Id is AYUSHTHEBEAST can anyone gift me
misty ridge
This game is almost impossible to play now on Android I don't know if anyone else having same issue game is freezing at some instance I did everything to fix lag but nothing worked tried to repair but problem remains the same . Will lag problem will be resolved in future or not ??? Or should I move to Chinese version
It almost freezes when an entire squad rushes you or vice-versa.
It's not game is not optimised for Android user I know that. There ain't no lag for iOS users .
tame pagoda
Pls help I don't have uc can u gift me from shop it's just 180uc @night cloak
I know what will be coming in 10.5 update @night cloak
chilly sluice
I losing some close fights cuz the gun is shooting one bullets only and died .. why the people i face them are so lucky setime freezing sometime bugs .. -_-
tame pagoda
Mk47 mutant and g36c
Laser sight
And officially launched vikendi map
And maybe zombie mode
And the release date is expected.... 18th to 20th January ........ and Season 5 is coming
@night cloak if u don't believe me then go to the youtube channel name is GAME LOVER
It is official now
@night cloak they did not do it earlier
@night cloak are u indian
Ok do u have whatsapp
willow belfry
hi... can anyone explain to me how the Crew Challenge time schedule works for the season 2?
spiral radish
Any solution For Lag
4 Gb Ram
SD 625
64 Gb Rom
Can't Game From Last Two Weeks Bcoz of Lag
vital sluice
Make sure you have auto start to apps off and launch the game after restarting the phone.
Lag happens with network too, try changing the network and see if it helps. @spiral radish
night cloak
It states clearly in-game, @willow belfry.
livid blaze
Vikendi live version is coming?
@spiral radish i am also waiting for update
Lag fix
@night cloak but moderators are saying it is in beta
Live version will come soon
Etc
I mean full version
night cloak
It's not in beta, @livid blaze.
livid blaze
Oh thank god they removed vikendi beta title
Thanks for the update
Waiting for lag fix
Update
Cant play a single game properly after 0.10.0
My ping goes high to 968
Sometimes in 0.10.0
It never happened before it
proper trout
Asia server. Had a lot of problem with voice chat, couldn't speak with team mates not only in lobby but also during game. I reinstalled game but the problem is not solved.
During game, sometimes voice chat is working fine only after game is started and past 5-10 mins. Can someone help me?
livid blaze
@proper trout bro u will get only one answer from them
Report in game
It will fixed in next update
I am still waiting for lag fix patch but still not solution
proper trout
I am reporting it during every game.
livid blaze
Nothing will change bro
They are doing duty by answering report in game
I was supporter of pubgm before 0.10.0
But after 0.10.0 i am done
night cloak
@livid blaze Yeah there are a lot of issues with the new version, hope developers will find a workaround for this problem as soon as possible.
night cloak
@hope it's been more than two week they haven't replied
night cloak
@proper trout If you have problems with in game voice chat, you're welcome to use discord. That's the reason discord is here.
livid blaze
And laggy game
night cloak
@night cloak please help me
livid blaze
My ping was under 100 in everygame before 0.10.0
But after 0.10.0 it goes to 968 in everygame for few seconds
night cloak
@night cloak Can you send them another message? Make sure to message them via in game or to the email at PUBGMOBILE_CS@tencentgames.com
@livid blaze Servers are having issues lately, for now can't say when it will be fixed. But I hope developers are working on it, please be patient.
@night cloak what is you name can I know just for general knowledge
You can call me hope. @night cloak
And what kind of information would be needed is the email
Pain using hack in crew challenge they using aimbot and radar hacking i have proof i have video
And i want to submit to pubg customer so help me
Pain squad i mean
First, your in game character ID. Then how and what happened to your Facebook account, the last time you logged into the game. They'll most likely ask you some information to verify it's you the owner of your account and not a random person trying to access others account. You know, you've to go through some verification phase. @night cloak
That is very helpful thank you very much @night cloak
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
magic idol
Good afternoon, I am writing to you about the ban yesterday 28.12.2018 I got banned for no reason, I haven't used construct program, cheats and more. I was given an error that the date was changed and kicked out of the game, after which I moved and there was a message that I was banned
storm flumeBOT
Please refer to FAQ 2.9 in #481198147478224896 for further information, @magic idol. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
potent oxide
How do I change the avatar to a picture of myself
night cloak
@potent oxide go to the avatar settings. And click on social media avatar if you already have a FB pic
potent oxide
Can you do Instagram
night cloak
Np
arctic trench
Why am I not able to enter Crew Challenge? I press the start button but nothing happens.
night cloak
@arctic trench There's an indicator that shows time, join when there's few mins left and invite your teammates too. Remember, you can only play 2 matches each day, and you must have a minimum if 2 person in your team while starting.
astral carbon
@livid hound I need an email to report bug to tencent games, the email that is in the play store does not work they do not respond
@empty jay I need an email to report bug to tencent games, the email that is in the play store does not work they do not respond
night cloak
@astral carbon To report a bug you have to tap on report on top right while in a match. And due to high number of tickets, you might not get a reply for the report.
arctic trench
@night cloak It happened twice. Once there was 3 minutes left and the other time there was over 10 minutes left. 2 of my team mates were idle in the lobby too. I was not able to start crew match , so I was not able to invite them in the matches too.
night cloak
@arctic trench Are you the crew leader?
astral carbon
You've done more than ever, there are bugs that I've reported for more than a 3 months
arctic trench
Yes
forest pasture
arctic trench
@night cloakyes
forest pasture
excuse me, wtf
astral carbon
This does not work, I have already reported that they are already doing a 3-month birthday and they do not respond
@woven atlas I need an email to report bug to tencent games, the email that is in the play store does not work they do not respond
zealous notch
Why won’t some get marked as complete ?
I’m Ace so I’m pretty positive I’ve done them platinum tier and above
woven atlas
@astral carbon yes they do not respond. So use ingame report button or ingame customer service
astral carbon
This does not work, I have already reported that they are already doing a 3-month birthday and they do not respond
astral carbon
ok tks
woven atlas
Takes time @elder lava
hollow field
@zealous notch are you doing the match in the ace setting(solo,duo,squad?)
elder lava
It's of yesterday
blazing relic
where can I report a hacker I screen record the hacker I have the clip ?
night cloak
@arctic trench Let me check it.
elder lava
Still not updated today
storm flumeBOT
Hello, !
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
woven atlas
@blazing relic ^^^
zealous notch
Duo and squad. @hollow field
elder lava
@woven atlas it's of yesterday bro
hollow field
@zealous notch yeah same thing happened to me yesterday.
arctic trench
@night cloakl Thanks.
night cloak
@zealous notch You've to complete all the kills in a single match.
zealous notch
Ok bet
zealous notch
They should be more specific for that then
astral rover
Any supporter can help @elder lava real quick
hollow field
@night cloak yeah I did it all in one match and I had 12 kills
night cloak
@zealous notch More specific? It is written in there.
foggy field
Anybody?
elder lava
@foggy field try fixing the client
tiny spruce
My game still crashes it’s becoming annoying and the game is unplayable for me. Makes no sense that it happens all of a sudden I’ve always been able to play pubg on my phone
night cloak
@hollow field Remember you've to kill people with the weapons, only knocking them won't count.
night cloak
@elder lava Aloha! How can I help you?
silk pilot
I had hd mode with high frame rates but suddenly they are not available now
foggy field
@elder lava what kind of client...i didn't get u
lunar crest
I bought the royal pass and did not get tje +600 uc dafuq do i do now?
elder lava
Yesterday our crew won two matches in crew challenge. But still the stats of one match is not being counted in our rating
hollow field
@night cloak yep i killed them with the same weapon that I knocked them with. I even grenaded a bot
night cloak
@tiny spruce May I know which phone you're using?
foggy field
@lunar crest bro u hav to be rank up for ur 600 uc
lunar crest
@foggy field?
tiny spruce
@night cloak iPhone 6
woven atlas
@lunar crest when you reach Rp97 you get 600 UC in total..some levels you get 30uc. 30uc×20levels=600uc
foggy field
Ur RP rank @lunar crest
night cloak
@elder lava There are some issues about the 1 match score not being counted, developers are working on a fix.
lunar crest
Fk
tiny spruce
My phone has ran the game fine till now @night cloak
foggy field
U get free uc as rewards...when u level up ur RP points
silk pilot
@tiny spruce whats ur prob dude
tiny spruce
I just uninstalled the game
foggy field
@lunar crest nothing is free 😅
lunar crest
@foggy fieldi thought i was gonna get 600uc plus the uc from the pass
night cloak
@tiny spruce When did you start facing issues? After the latest update?
woven atlas
Nope
indigo sigil
any one can help me? I downloaded tencent games buddy emulartor for pc and when I install PUBG Mobile my pc crash +
lunar crest
I have bought the elite pass
foggy field
@lunar crest nah bro pubg is not so generous
woven atlas
@indigo sigil #emulator-support
tiny spruce
@night cloak yes
lunar crest
And btw
foggy field
@lunar crest complete the rp missions its not that hard...m in 70 rank now
elder lava
@night cloakyou mean many people are facing this issue?
lunar crest
I joined a fpp duo game
night cloak
@foggy field If you're having issues with Emulator, I'd suggest you to visit #emulator-support
@elder lava Yes, there were a lot reports yesterday.
lunar crest
And while i had an incredible wifi signal
silk pilot
@night cloak what about me ... I can't get hd and high frame rate
foggy field
@night cloakthanks for the help 🙂
indigo sigil
I can´t see #emulator-support
night cloak
@silk pilot May I know which phone you're using?
storm flumeBOT
Hello, @indigo sigil!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
night cloak
@foggy field You're welcome.
foggy field
@night cloak but where is emilator support?
lunar crest
It was saying server.... And wasnt loading(same thing was happening to my teammate) and when i closed and reopened pubgm it said i was killed and got a - 44
silk pilot
@night cloak mi a2 Chinese varient as mi6x
lunar crest
Dafuq
night cloak
@foggy field
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to 🇪 in #504819353049628683.
foggy field
@lunar crest probably ur net speed
tiny spruce
@night cloak I have a video of what it did after my game crashed mid game.. wanna see?
lunar crest
Nopeee
vagrant dew
@tiny spruce wanna see
rose finch
earnest igloo
The game lags a lot after the update!
lunar crest
@foggy fieldsame was happening to my teammate who lives in a diffrent country
night cloak
Caused by overflown servers, @earnest igloo.
silk pilot
@earnest igloo yee
night cloak
@silk pilot Your device doesn't support hd with high frame anymore, I'd suggest to stick with smooth or balanced.
silk pilot
@night cloak why so
tiny spruce
Nvm the video is over 8mb
lunar crest
How tf am i supposed to recover from an unfair - 44
silk pilot
@night cloak i wanna get smooth fps
night cloak
@silk pilot No information, you might get it back in coming patch updates or in major updates.
silk pilot
@night cloak should i try gfx tools
night cloak
To get smooth fps, set your graphics to smooth and make frame rate as high as possible.
If the graphics option is not available, it means that your device does not support it at the moment. It may be supported in the future when the developers optimize the game for your device, @silk pilot.
@silk pilot That's a big no.
GFX tools will get your account suspended.
vagrant dew
The next update is gonna be in 2 weeks time
storm flumeBOT
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
silk pilot
@night cloak @night cloak seriously
tawny grove
Major lag rn. And this is becoming common now. I'm getting 90-100 ping.
night cloak
What are you talking about, lol.
rose finch
@tawny grove what server?
tawny grove
Asia
rose finch
high ping in asia is caused by indonesians
silk pilot
@vagrant dew will it make the game smooth ..
night cloak
Overflown servers, @tawny grove.
rose finch
or having krjp people in your team
night cloak
@tiny spruce I understand the crash and situation. But there's nothing can be done fir now until they release a new patch.
silk pilot
@rose finch how does that affect
tawny grove
Is it because of the new cross-server thing?
night cloak
Cut down on the racism.
vagrant dew
@silk pilot idk because that season update....... wheather they gonna fix the issues
night cloak
Unnecessary comments in #chat, thank you.
rose finch
nothing racist intended mate, they get on other servers somehow
silk pilot
Can is ask - on what does a ping depends
rose finch
server, internet
night cloak
Server stability and your internet connection, @silk pilot.
tawny grove
@silk pilot your internet
silk pilot
So what with Indonesians
vagrant dew
It depens on ur internet and were u live @silk pilot
night cloak
There's nothing to do with Indonesians or whatsoever.
You can use whichever server you want for playing.
rose finch
you know how the countries have their own servers
like indians or whatever
if you get on some other country's server the high ping is probably cuz of that
night cloak
Uh, no.
rose finch
uh yes
night cloak
That's not how it works, lmao.
rose finch
i tested it too
tawny grove
Before this update, the lag problem didn't exist though.. 🤔
foggy field
@night cloak is gfx tool safe😅
night cloak
@rose finch For now there's nothing can be done about it. Btw there's a new middle east server coming soon.
rose finch
:GWfroggyBlobWokeThink:
silk pilot
@rose finch how do u know which server u r in
night cloak
No, @foggy field.
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
night cloak
The server that's farthest from you typically has higher ping and lags more fyi
rose finch
@silk pilot no way to know
silk pilot
@rose finch then how r u saying these stuffs
foggy field
@night cloak can u help me in resolving my emulator problem
vagrant dew
@rose finch the lower ping u have
night cloak
@foggy field #emulator-support
rose finch
basically i put one korean in my team and played a match. 60-120 ping. without the korean, stable 20
^^^^ all this at same time, asia server
foggy field
@night cloak i knw but no one is responding there..! Soo...
rose finch
same time meaning back-to-back matches
night cloak
@foggy field just wait then
rose finch
it sounds absurd but it really works like that
silk pilot
@rose finch i get my ping from 60 to 700
tawny grove
@rose finch so unless there are more servers this ain't gonna stop?
foggy field
@night cloak😟 😖 😓
elfin zodiac
Guys chill
vagrant dew
@silk pilot were u ftom EU or NA
silk pilot
But thats when i play on mobile network
elfin zodiac
What's the problem
rose finch
mobile data lmao
night cloak
Any discussions go in #chat guys
tawny grove
@elfin zodiac super lag. Even with good ping.
elfin zodiac
What server ?
tawny grove
Asia
night cloak
asia
elfin zodiac
The Asia server always has lag, it is being worked on right now, there is nothing you can do as of now
tawny grove
And it's not every time. But some part of the day it's just unplayable. This didn't happen before the update.
@elfin zodiac oh ok
elfin zodiac
You do realise the servers slow down because more and more players are getting on right ?
rose finch
uhhh are you talking about ping lag or gameplay lag
vagrant dew
@silk pilot then u have to play in asia sever
elfin zodiac
At those certain parts of the day there are people getting on
tawny grove
Yeah I know that. Well, waiting for the next update seems to be the way to go then. Thanks.
elfin zodiac
My tip for you right now until it gets fixed, is play when its not laggy and then wait till the next time it's not laggy again
tawny grove
Yup
rose finch
how do we know it's not laggy
elfin zodiac
Get into a match, and test it...
tawny grove
Ask someone else who's online already. @rose finch
rose finch
...and lose the match potentially
elfin zodiac
Of course not a match on the same mode you play on
rose finch
yea, could try fpp
elfin zodiac
Like let's say you play solos tpp, move to duos tpp and test it
small stag
@rose finch @elfin zodiac #pubg-mobile please
elfin zodiac
Bro srsly ? @small stag
I'm trying to help them and you come in and tell me to move ? That's just rude af
hollow echo
Lol
gritty zealot
@vital sluice my account got banned for no reason . i need some help . can you get me in contact with pubg mobile support team. please help me retrieve my account
small stag
@gritty zealot did you use any thirdparty apps,or do glitches
elfin zodiac
@gritty zealot you were banned for not using the official @gritty zealot
small stag
you cant use a APK file for the game
gritty zealot
no it was official apk
night cloak
What's the message you get ? @gritty zealot
small stag
it couldve been edited
elfin zodiac
Everyone that uses pheonix os is getting banned
night cloak
If you don't download from Play Store there's a chance of getting banned
storm flumeBOT
Please refer to FAQ 2.9 in #481198147478224896 for further information, undefined. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
small stag
wait what is pheonix OS
gritty zealot
phoenix os is android os
night cloak
Emulator
elfin zodiac
@small stag it's a modified android os for pcs
night cloak
Android on your pc
gritty zealot
ir worked completly fine before
small stag
yeah couldve detected it
gritty zealot
it detects emulator use
small stag
a patch came through and added more security features
elfin zodiac
Yea, and they cracked down on pheonix os users, so anyone detected using it will be banned
woven atlas
@elfin zodiac its detected , you get banned . It's confirmed
elfin zodiac
@woven atlas pretty much what I just said :p
woven atlas
@elfin zodiac we sent at the same time
gritty zealot
no phoenix is legit method of playing
night cloak
Lol
gritty zealot
it matches with emulator players only
night cloak
Did you buy rp
small stag
@gritty zealot you would need to use the official tencent gaming buddy to get pubgm
supple gulch
Why is duos fpp diamond 4 minmar or eningal on NA server
wait times so high?
night cloak
No one plays
gritty zealot
i copied apk file from tencet buddy only
elfin zodiac
@supple gulch not alot of people are playing fpp right now, its same for squads
supple gulch
Rip
small stag
@gritty zealot still you cant use it it detects if its been copied or moved
gritty zealot
oh
elfin zodiac
@gritty zealot it doesnt matter, you used an unofficial emulator that was modified and you paid the price.
storm flumeBOT
Please refer to FAQ 2.9 in #481198147478224896 for further information, undefined. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
gritty zealot
so is there any way to retreive account
night cloak
No.
small stag
sorry but their is no other way to get it back
elfin zodiac
Hi @night cloak
small stag
youll have to make a claim or make a new one
gritty zealot
it is not unofficial. it is just an android platform
night cloak
We can continue the discussion in #chat, @elfin zodiac. Thank you.
gritty zealot
tencent do not decide which mobile phone you should use officially or which android version
small stag
@gritty zealot its a modified version of android
small stag
normally when you make a claim you have to click on a button when you start up the game at the youve been banned screen
elfin zodiac
@gritty zealot bro, go to #481198147478224896 and go to 2.9
small stag
it sould say make a claim but it might not work in your case
weary sedge
what is claw?
how to use it?
woven atlas
YouTube it
torn relic
@night cloak
cloud dune
Im crown and it puts me with bronze players in different map without any notificatio
torn relic
night cloak
What's the issue, @torn relic?
torn relic
Thanks to this thing i got server reconnect thing 2 times in row
Its just loading
Loading
vital sluice
You need to give it sometime to set the server you play on @cloud dune. After you select a particular server , check it once and make sure you haven't changed it accidentally or your friend hasn't selected a different server
night cloak
Check your internet connection.
night cloak
Switch to a different connection and see if the problem persists.
night cloak
Try changing your DNS settings.
torn relic
Done and tried vpn also to test out
vital sluice
Just restarting your internet connection should fix it @torn relic , or just restart the game. (Temporary fix)
We have also reported this to them ,you should also report the issue to the customer service so that they look into it as the number of report increase.
torn relic
@vital sluice ok thank you
wispy jacinth
vital sluice
You require any assistance? @wispy jacinth
wicked dawn
Why does the server always say not responding ? The running guy icon at every tap is so annoying
Expecting a bot-like reply Its your internet connection
atomic coral
@wicked dawn It's your internet connection
scarlet kiln
Where is the separating vault from jumping toggle? I wan to separate buttons for those too.
atomic coral
@scarlet kiln it doesn't exist.
scarlet kiln
@atomic coral indeed it does. Athena gaming has separate buttons for jumping and vaulting and has global PUBGm. Why he gets special treatment? I want that button too. Also Indians get that vaulting option apart from jumping.
summer walrus
When will add the button switch from the third person to the first and vice versa
vital sluice
It's only for the Chinese version of the game.
It also doesn't make much difference. Show me which Indian has the option @scarlet kiln
We don't know about the future updates of the game . Do suggest it to the customer service in-game. @summer walrus
atomic coral
@scarlet kiln I dunno exacly if it works, but I might have a solution
hasty glen
Can the administrators here manage the game? And also why the focus of the company is on the main version?
scarlet kiln
@vital sluice yes sir. But not here. I do not wish to spam here.
atomic coral
@summer walrus the tpp/fpp is already perfectly functional, but just not enabled.
vital sluice
You can dm me @scarlet kiln. I'm pretty sure it's not available for Indians.
near token
How can i remove my google play acount from pubgm???
atomic coral
@scarlet kiln if you have a friend in india I might be able to help you
scarlet kiln
@vital sluice sent it to you.
atomic coral
@near token you can't
summer walrus
@atomic coral But when turn on
near token
☹️
vital sluice
@hasty glen administrators here manage this server and we have community team who are staff of tencent and represent the global version.
atomic coral
@summer walrus I'll explain in dm
near token
So can i remove we chat acount????
hasty glen
Ok
scarlet kiln
@atomic coral only way to use tpp/fpp is assign a floating virtual keyboard button to the letter v if I remember correctly. Don’t know if it still works in .0.10 but in previous versions if you attached a physical keyboard to your phone you could switch view mid TPP game.
atomic coral
@scarlet kiln doesn't work anymore
but you can replace settings files with eddited files, you can be banned for it tho
vital sluice
Just don't use it unless the game add it.
scarlet kiln
@atomic coral well then we just have to wait if/when they decide to give us a TPP/FPP switcher.
near token
Cant i remove we chat acount too?
atomic coral
@scarlet kiln it is ingame fully functional, I tested it. but there is a ban risk
scarlet kiln
@atomic coral wouldn’t recommend that. Autoban. Don’t tamper with game files. Like, ever...
atomic coral
@scarlet kiln I tried, didn:t get banned, but as I say, you MIGHT get banned for it
full meteor
@night cloak u have buggs even in crew challenge. You ruined the game for at least 80 players. The loading screen for the game is without ending and u cannot enter the game again. We ve got 0 points for that game
vital sluice
@near token you maybe can within the wechat app. Not sure.
atomic coral
^^
near token
Ok
flat surge
sooo guys
i need help
my acc got banned for 2 months
no reason given
and pubgm support dosent respong
storm flumeBOT
Please refer to FAQ 2.9 in #481198147478224896 for further information, @flat surge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
coral lichen
So I just wanted to know how can I submit my clip any help ?
willow dune
@coral lichen refer to #481198147478224896 7.6
heavy flax
Why can't I use global or team chat in game?
atomic coral
@heavy flax global wouls be cheaty, team should be possible
willow dune
@heavy flax u may have disabled it
willow dune
@heavy flax tap on the symbol of Mike and speaker then u can see 🚫 this one and other option...select the other
willow dune
And don't forget to increase the music and voice volume of Ur device
What channel are u talking about
You are facing problem in this server or in game?
elfin zodiac
@heavy flax is it happening every game or just random games
upper fossil
Use of live hack could ban him
vagrant shale
We played two games in the Crew Challenge and did not get points for the first match. What's it? Help
desert nacelle
My team aswell @vagrant shale
tidal warren
Can I please have your character in-game IDs? @desert nacelle @vagrant shale
tidal warren
Means you used a cracked version of the game. @winter copper
Where did you download it from?
winter copper
How?!?. I.v been using this app for a year now.. play store!
I was mid game and got kicked
tidal warren
It hasn't been out for that long, the game. Tap on "File Claim" and wait for the customer support to get in contact with you. @winter copper
winter copper
I did .. and not a year totally. More like 9 months.. but still .
tidal warren
That is all that can be done about your suspension, it might take a while for the CS to reply since they get a lot of claims on a daily basis.
Good luck.
winter copper
Thanks
odd cobalt
this is the second time this happened to me!
i got kicked from my own custom room!!
i spent money on this freaking pubg game
and pubg freaking ripping me off
tidal warren
Can I help you? @south raft
Or are you here just to spam emotes...
Move to a different channel which is meant for regular talk, this is a support channel. @south raft
south raft
Good server
tidal warren
#chat or #pubg-mobile
south raft
Ok
tidal warren
That could be caused by an interruption in your connection/bad signal. @odd cobalt
vagrant shale
@tidal warren 512361627, But I did not play the first match, only the second. The first match played Tuatarra(nickname)510894207(ID) and our team
quaint kestrel
scenic laurel
@quaint kestrel
Tencent customer service email i believe
tidal warren
Supposedly this is solely a visual bug, the match still counted towards your results. @vagrant shale
Try to repair your client.
@desert nacelle Hello, regarding the Crew Challenge results not showing up correctly, this is solely a visual bug. The results still count towards the rating. Try to repair your client, that could make them appear again.
Also, might I know what devices you play on? I will need this info to add into the bug report. @vagrant shale @desert nacelle
vagrant shale
@tidal warren Iphone 7
tidal warren
Please, double check whether the match was counted towards your results, let me know later. Thank you. @vagrant shale
peak cloak
@tidal warren we have also this bug, this bug is with repair client not fixed
tidal warren
Can I have your character in-game ID? @peak cloak
Yes, for some users, it's solely a visual bug, for some it's not.
Also, what device are you using?
peak cloak
@tidal warren5179967240 Asus Rog Phone
tidal warren
Alright, added you to the list. @peak cloak
peak cloak
@tidal warren all of this team cant see the points
distant kiln
Hey, I have a question
I bought uc only to buy a specific I, and nothing could tell me that it was limited in time . But when I got it, I saw it was only for 7 days.
Is there a way to get a refund?
desert nacelle
@tidal warren it isnt actually,everyone can see our placement and it isnt correct,we've just got the points from our last 3 games.
We're supposed to be 7th in the eu top100
distant kiln
Well I thought it was going to be like a crate I open and I could get maybe one of the items
First one, and I couldn't click on the items
It's written limited, not limited time
tidal warren
It says it right there in the description. "Limited Pack".
distant kiln
Nothing says it's gonna be about the time it lasts. And you can't click on the items so it doesn't say it's gonna last for only 7 days tf
distant kiln
@agile vine that's why I told you I thought it was gonna be like a crate
agile vine
The actual item costs about 1000 uc
distant kiln
I know
agile vine
So you knew then
distant kiln
No
agile vine
By the price that it was a limited time item
distant kiln
Look my previous message
distant kiln
Who are you?
agile vine
I’m no one man
distant kiln
Ok
tidal warren
The game does not offer refunds on UC, especially if the UC has already been used to purchase an item. @distant kiln
agile vine
No I’m being honest
distant kiln
That's kind of getting on my nerves
agile vine
See I told you
agile vine
@tidal warren I was being honest w him
tidal warren
Feel free to contact the customer service though within the game settings, perhaps if the situation is explained, they might aid you. @distant kiln
agile vine
Snowykat I need your assistance
distant kiln
Don't mention her, she doesn't care
tidal warren
Yes? @agile vine
distant kiln
Anyway
agile vine
Ban this guy
distant kiln
Bye and thanks
agile vine
From the server
distant kiln
Ily
tidal warren
Bye, have a good one. @distant kiln
agile vine
So go to discord support?
tidal warren
Yes.
dreamy quest
Any @administrators
old thunder
Guys
I cant update the game for some reason
Pls help I didnt play the game for the past 5 days
night cloak
i have problem with tencent emulator can i find help here
old thunder
And I am getting mental that I cant update the game
night cloak
@tidal warren i have problem with tencent emulator can i find help here
tidal warren
@night cloak #emulator-support
@dreamy quest what is the issue?
@old thunder update the game? What current version are you on?
old thunder
@tidal warren idk but I think its was the Sanhok Update
Idk if my wifi is the problem or Google Play or my phone
tidal warren
Is there an error popping up in Google Play? @old thunder
old thunder
Yes
Error 495
@tidal warren
Halfway to the update it will stop and cancel due to thay error
tidal warren
Try one of the following.
Here is the link: https://www.unlockunit.com/blog/fix-google-play-store-error-495/
@old thunder 
rough nexus
When The MK47, Skorpion, And G36C Will Release?
sturdy tusk
Crew Challenge with hackers??? Hhmm
atomic coral
@rough nexus g36c next update, mk47 maybe bext update, maybe the one after that. skorpion in the update after mk47
pallid silo
My friend is 477 and the refresh daily did put him in Conqueror he made it at 6:45pm 15min before the refresh
Help???
@half kayak
mortal patrol
tidal warren
Yes, we have already reported this bug. @mortal patrol
What device are you on?
What is your character ID?
pale falcon
when does this season end?
someone said tomorrow
and someone else said when the rp runs out
night cloak
@pale falcon usually it ends sometime after the RP is over.
So how the hell are we supposed to advance in the Royal Pass when we can’t even find a match? Been trying to get into one for the past hour and nothing. Was like this yesterday too.
weary cosmos
fix the bug and optimization please
clear ocean
I am having a problem with my bluetooth earphones on ios devices , when i turn on ingame 🎤 microphone the game’s audio profiles switch from stereo to mono
and the surround sound is gone but it works perfectly on wired earphones and on android this problem doesn’t exist
finite sand
Question, I just made a clan so far I’m the only one in it. If I leave my personally created clan to join another, will I have to pay 50k BP again and make a new one or do I get to keep my created clan?
slate hornet
we cant spectate the match now. ??.. is not even ended.. my friend is still in the game
Found a hacker.. and i cant report him..
Cant even chat
vital sluice
That's unlucky, @slate hornet if your remember the name you can still search and report their profile
slate hornet
Its thailand something letter..
vital sluice
It's always 50k bp to create a new clan every time @finite sand.
So if you leave your clan you made ,it will probably get deleted.
@night cloak it's due to the lack of players playing the same mode in the same server , you can try changing the server and mode then complete some of the missions.
If you can find him do report him, @slate hornet or unfortunately just hope the other players in the game report the player. Nothing else can be done. If you have a video footage you can send it to the cs.
night cloak
Solo in NA is lacking players? Wow. Just sucks that I’d have to change up the way I like to play in order to gain rank after spending real money unlocking it.
vital sluice
Solo high ranking do lack players , and you don't want to be matched against bots in high rank. So they try to find players and the matching takes too long. @night cloak
rough horizon
@night cloak you can search for it but it will shift to cross-server matching, if there is any. Or else you just have to play it on a different server.
night cloak
That makes sense then.
vital sluice
Yes, cross matching will also be helpful.
night cloak
Yeah, it keeps switching and waiting and asking if I want to continue waiting and more waiting. Hit 10 minutes at one point.
boreal jasper
I lost my account after logging in via Facebook, after that the related data moved into another e-mail, how to overcome it? .
I still keep proof of top up payments into the account, if needed as proof
rough horizon
@weary cosmos keep reporting about it ig
@boreal jasper contact the customer service/devs regarding that via email. As well as send the attachment about your account too
boreal jasper
@rough horizonI hope this :') , thx for info sir
rough horizon
@clear ocean I have a Skullcandy Bluetooth earphones which I use it on my Android and it works the same in stereo mode throughout the in-game and even on other apps. Idk about the iOS devices. It may be the issue of the phone, I guess. Do report about it if though.
@boreal jasper 🤝
@pale falcon the season on 17th of January. You can even check it in the season tab within the game itself for your self satisfaction.
@mortal patroleven I noticed about that, do report ig.
young delta
Why is the round 2 phase 1 match for crew challenge points not adding up?
rough horizon
@pallid silo if his score rating is in top 500 in the particular server, he/she should achieve the conquer rank(if your given timings are right before the refresh). Do report it this ig.
young delta
rough horizon
@young delta most of us are facing the score issue for the crew challenge. I don't have any suggestion to that but would like to conclude by saying to report about it or else wait for some time maybe they have a different points tally format for it.
prime swallow
I don't know why I got banned
I am just playing a squad match in my mobile and one pop up came out data has been changed
Can any one helpe
Me
storm otter
I got a suggestion for pubgm, to add a gloves section. Like separate from whole outfits
!rank
storm flumeBOT
This command is disabled in this channel, @storm otter. Please use the command in #481204134859505684 instead.
prime swallow
Hello
vital sluice
Hello, @prime swallow how can I help you?
prime swallow
I am just playing a squad match in my mobile and one pop up came out data has been changed
vital sluice
@storm otter we have already suggested that few weeks back, you can also send in your suggestions to the customer service in-game directly.
storm flumeBOT
Please refer to FAQ 2.9 in #481198147478224896 for further information, @prime swallow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
vital sluice
You played that game in a different server , @night cloak
Different servers have different rankings. You have accidentally choosen a server where you are in bronze or your friend would have choosen.
vital sluice
Dm me your recruitment post with the new format in #481198147478224896 7.4 @night cloak
night cloak
Ok
night cloak
How do I fix it
umbral lintel
I don’t know if it’s bug or not.. I’m been experiencing a lot of bugs that killed me lmao
- A dude shot uzi like I heard 1-5 shots I died instant for some reason in squad
vital sluice
Does it not stop after you keep moving,then prone and jump? @night cloak
umbral lintel
- Bullets flying from nowhere I couldn’t see opponent and died... then I spectate the opponent he is in front of me oof
storm flumeBOT
Hello, @umbral lintel!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
night cloak
@vital sluice no
vital sluice
Then getting in a vehicle should help. @night cloak
night cloak
@storm flume I have tried that nothing happens
It’s when I’m in a building and restart my game
vital sluice
Oh yeah ,that fixes when you slowly push yourself out of the building. @night cloak We have also directly reported it. You should also make sure you report it so that they look into it as the number of reports increase
night cloak
How do I get more fps without using a gfx tool
vital sluice
By purchasing a better phone. @night cloak
scarlet arch
Any one can help me in fixing my problem for PUBG
desert wraith
Is it me or are people teleporting on asia server.
scarlet arch
I got a problem here
vital sluice
State your problem @scarlet arch
smoky tangle
Can I get the Tencent support link?
vital sluice
Could be due to the internet @desert wraith. You can report it in-game if you feel it's the game's fault.
scarlet arch
My device is not supported for PUBG
vital sluice
I already told you ,if it doesn't support then get a new device. @scarlet arch
@smoky tangle you can contact the cs in-game directly . Other links are in #481193721560432670
smoky tangle
Nop. Man , in Asia server at 50ms game is lagging
storm flumeBOT
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
scarlet arch
I already have 2 devices @vital sluice