#questions | PUBG MOBILE | Page 300

earnest skiff Dec 28, 2018, 5:01 AM

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📎 Screenshot_20181228-105548_PUBG_MOBILE.jpg

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Rip

kind drift Dec 28, 2018, 5:03 AM

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Banned !

earnest skiff Dec 28, 2018, 5:04 AM

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Yes idk how

ionic sluice Dec 28, 2018, 5:09 AM

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I dont know if this is right place to ask - but will there ever be a replay editor in Pubg Mobile? Just like in the PC-Version or Fortnite.

kind drift Dec 28, 2018, 5:16 AM

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@ionic sluiceyes , in future

ionic sluice Dec 28, 2018, 5:22 AM

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@kind drift Is there an estimated guess when it‘ll be published?

grand hare Dec 28, 2018, 5:34 AM

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@earnest skiff either using any site apk of pubg or I think like other u got that by playing in vikendi...?

kind drift Dec 28, 2018, 5:35 AM

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@ionic sluiceno

grand hare Dec 28, 2018, 5:37 AM

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Can we have diff color of sight zone blood etc like pc version? @night cloak

night cloak Dec 28, 2018, 5:37 AM

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You can recommend it in game , @grand hare .

grand hare Dec 28, 2018, 5:38 AM

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If I did I think I will get response by nxt month

manic spruce Dec 28, 2018, 5:38 AM

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I want to join pubg beta

polar olive Dec 28, 2018, 5:39 AM

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Anyone tried midasbuy.com for UC purchase? Is it official? Shop ban to nhi hoga? Any idea?

gentle panther Dec 28, 2018, 5:39 AM

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We want lag fix patch!!!!

night cloak Dec 28, 2018, 5:41 AM

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Yes it is official , @polar olive .

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There is no beta atm , @manic spruce.

gentle panther Dec 28, 2018, 5:41 AM

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@empty jay plz pass my complaint to devs🙏

night cloak Dec 28, 2018, 5:43 AM

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You can complaint in game , @gentle panther.

wintry mauve Dec 28, 2018, 5:44 AM

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Is there any dev pubg, or official member of the team that I can ask for some stuff? I Just got banned with no reason. Idk what happened

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I need help pls

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I sent a message to ingame Chat and for Gmail, idk what i can also so

sturdy tusk Dec 28, 2018, 5:49 AM

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Uuhhm.. can someone tell me why i get 10-15 fps in vikendi.... In other maps im fine but in vikendi... Omg

storm flumeBOT Dec 28, 2018, 5:49 AM

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Please refer to FAQ 2.9 in #481198147478224896 for further information, @wintry mauve. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak Dec 28, 2018, 5:51 AM

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Maybe because it's still (beta), @sturdy tusk.

sturdy tusk Dec 28, 2018, 5:51 AM

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Oh ok

pseudo lintel Dec 28, 2018, 5:53 AM

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What is the reason I got banned

📎 IMG-20181227-WA0006.jpg

willow dune Dec 28, 2018, 5:55 AM

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📎 IMG_20181228_112427.jpg

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This possible

sturdy tusk Dec 28, 2018, 5:55 AM

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Not at all @willow dune

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@pseudo lintelyou hacked/ or you used one of those pubg graphics tools

storm flumeBOT Dec 28, 2018, 5:56 AM

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Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

willow dune Dec 28, 2018, 5:56 AM

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@pseudo lintel are u using any type of second space dual space or virtual space?

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@sleek plinth refer to the ss I shared

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And throw some light on it.!

pseudo lintel Dec 28, 2018, 5:57 AM

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This was not my account

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This account is my friend account

sturdy tusk Dec 28, 2018, 5:58 AM

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@pseudo lintelask him then... Did he used some of those gfx tools? Or did he hack?

pseudo lintel Dec 28, 2018, 5:58 AM

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He is playing in pc with phoenix os....

sleek plinth Dec 28, 2018, 5:59 AM

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@willow dune you can report the account by clicking “report” at the bottom left corner.

pseudo lintel Dec 28, 2018, 5:59 AM

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No

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@sturdy tusk please help

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@sturdy tusk he use pheonix os in pc

sturdy tusk Dec 28, 2018, 6:00 AM

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Ask the devs about this

sleek plinth Dec 28, 2018, 6:00 AM

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This seems like a legit hacked account, 45 kills. Longest travel “28.16KM” Seems like a speed hack.

sturdy tusk Dec 28, 2018, 6:00 AM

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That Phoenix os might be a thing too

willow dune Dec 28, 2018, 6:01 AM

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Top in Asia kill ranking

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TNR乛pɛtʀik

pseudo lintel Dec 28, 2018, 6:01 AM

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@sturdy tusk hmm

night cloak Dec 28, 2018, 6:01 AM

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Yep you should have used official emulator, @pseudo lintel.

pseudo lintel Dec 28, 2018, 6:01 AM

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@night cloak I'm not done this

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My do this

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@sturdy tusk please suggest me any safe gfx tool for pubgm

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@sturdy tusk who is devs

sturdy tusk Dec 28, 2018, 6:04 AM

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Developers

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I suggest not using gfx tools

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But maybe you could just customize fps

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@pseudo lintel

pseudo lintel Dec 28, 2018, 6:05 AM

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How can I customize fps

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@sturdy tusk thanks for talking with me.... thanks a lot

wintry mauve Dec 28, 2018, 6:09 AM

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I got banned too, no one has any response

📎 Screenshot_20181227-233539.png

pseudo lintel Dec 28, 2018, 6:10 AM

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@wintry mauve same like my friend

sturdy tusk Dec 28, 2018, 6:13 AM

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It says unlocks in feb 2019 if you can wait... Then wait

pseudo lintel Dec 28, 2018, 6:13 AM

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What about uc and royal pass

kind drift Dec 28, 2018, 6:17 AM

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@pseudo lintel the existing stuff remains with you after unban

pseudo lintel Dec 28, 2018, 6:18 AM

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@kind driftok

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@kind drift please tell me any way to unbnd

kind drift Dec 28, 2018, 6:19 AM

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No way !

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Accept the ban :)

pseudo lintel Dec 28, 2018, 6:19 AM

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@kind drift😂

elfin zodiac Dec 28, 2018, 6:19 AM

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You were banned for using cheats/a cracked version, we cannot help you with that

pseudo lintel Dec 28, 2018, 6:20 AM

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@elfin zodiac I download this from play store

elfin zodiac Dec 28, 2018, 6:20 AM

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You broke the tos and you got punished

pseudo lintel Dec 28, 2018, 6:20 AM

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In pheonix os

kind drift Dec 28, 2018, 6:20 AM

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I think the custom os is the reason

elfin zodiac Dec 28, 2018, 6:20 AM

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Phoenix is not official, that's probably the reason why you were banned

kind drift Dec 28, 2018, 6:20 AM

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Yea exactly

elfin zodiac Dec 28, 2018, 6:20 AM

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I had a guy like 2 days ago that was banned for using pheonix

pseudo lintel Dec 28, 2018, 6:21 AM

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@elfin zodiacok

elfin zodiac Dec 28, 2018, 6:21 AM

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Only the official emulator is reccomended

pseudo lintel Dec 28, 2018, 6:21 AM

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Thanks to all

elfin zodiac Dec 28, 2018, 6:21 AM

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No prob

kind drift Dec 28, 2018, 6:22 AM

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@wintry mauve @earnest skiff which os do you have ?

strange vine Dec 28, 2018, 6:25 AM

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when will the 0.11.0 global beta will be released?

elfin zodiac Dec 28, 2018, 6:25 AM

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@strange vine we dont have an official date

jagged fiber Dec 28, 2018, 6:28 AM

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Hey i have connected my brothers FB account to my pubg id and i want to connect my fb account to the pubg id so how ??

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@open hound

noble flume Dec 28, 2018, 6:34 AM

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How to unlink my google id from my pubg acc

clever jewel Dec 28, 2018, 6:44 AM

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@jagged fiber just log out dude

haughty cypress Dec 28, 2018, 6:45 AM

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@noble flume you cant

clever jewel Dec 28, 2018, 6:45 AM

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Or try repairing

night cloak Dec 28, 2018, 6:48 AM

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I already used the name card how do I change my name again

storm flumeBOT Dec 28, 2018, 7:02 AM

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Please refer to FAQ 2.4 in #481198147478224896 for further information, @jagged fiber. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak Dec 28, 2018, 7:02 AM

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You will again need a name card to change your name , @night cloak.

glass grove Dec 28, 2018, 7:04 AM

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How can I use more muta t can u give me download link?

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Mk47 mutant

night cloak Dec 28, 2018, 7:05 AM

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There is no mk47 in this version of the game . It will be added later, @glass grove .

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No vehicle at garage at starting

glass grove Dec 28, 2018, 7:05 AM

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How can I play in beta ?

night cloak Dec 28, 2018, 7:06 AM

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Server down of individual player for 5 minutes

glass grove Dec 28, 2018, 7:06 AM

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Give me download link

night cloak Dec 28, 2018, 7:06 AM

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There is no beta available atm, @glass grove.

glass grove Dec 28, 2018, 7:07 AM

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But powerbang uploaded a video in which he has more

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Mk47

grim raven Dec 28, 2018, 7:07 AM

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Can you please fix all the bugs and get rid of hackers instead of adding more crates with horrible rng?

night cloak Dec 28, 2018, 7:08 AM

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It was the old beta version. Later it was removed from the beta , @glass grove.

glass grove Dec 28, 2018, 7:08 AM

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Maybe it is available in Chinese version give me link

livid prairie Dec 28, 2018, 7:09 AM

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yup, i am also facing many hackers who are using ump or uzi and kills me with 1 shot while i use kar98 or m24 sniper and hit them on head, and they barely take any damage

keen timber Dec 28, 2018, 7:09 AM

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When I exit and enter the match again , if I'm inside an house I'm like floating and I can see everything inside and outside the house but not the house

haughty cypress Dec 28, 2018, 7:09 AM

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well, any claim of chating can only be proven through video evidence, till then its only a story

grim raven Dec 28, 2018, 7:09 AM

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@keen timber nice in game hacks lol

night cloak Dec 28, 2018, 7:10 AM

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Anti cheat measures is improving constantly . Bugs are also getting fixed . If you face any bugs and hacks you can report them in game , @grim raven.

haughty cypress Dec 28, 2018, 7:10 AM

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@keen timber oooo sounds interesting, got a screenshot?

storm flumeBOT Dec 28, 2018, 7:10 AM

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Hello, @livid prairie!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

livid prairie Dec 28, 2018, 7:10 AM

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i face them in every single game

night cloak Dec 28, 2018, 7:10 AM

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Report them in game.

keen timber Dec 28, 2018, 7:10 AM

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@haughty cypresswait lemme take one

livid prairie Dec 28, 2018, 7:10 AM

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i am getting deranked cause they 1 shot kill me

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i report everytime i face such issue but that is useless

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whats the point of reporting while i still get deranked

haughty cypress Dec 28, 2018, 7:11 AM

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well, complaining about cheaters in here doesnt help 😐

night cloak Dec 28, 2018, 7:11 AM

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^

livid prairie Dec 28, 2018, 7:11 AM

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i am saying to improve!

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you guys can ask devs to do something

haughty cypress Dec 28, 2018, 7:12 AM

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i hope you realize that this is a community server which has no direct contact with devs

night cloak Dec 28, 2018, 7:12 AM

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You can also ask !

livid prairie Dec 28, 2018, 7:12 AM

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since vikendi is released this issue is very very common

night cloak Dec 28, 2018, 7:14 AM

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Anti cheat measures are improving .Lately there was wave of ban .In which most of the hackers and cheaters were banned. It is improving slowly but surely .So they might get banned sooner or later depending upon detection by system, @livid prairie.

haughty cypress Dec 28, 2018, 7:17 AM

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~~tho to be entirely fair, cheats are pretty rare nowadays, the exceptions are on leaderboards and a super tiny minority running around in tpp~~

willow dune Dec 28, 2018, 7:19 AM

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A person from pubg should be here

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Who can listen and can be shown evidence

simple pendant Dec 28, 2018, 7:20 AM

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Does anyone know if there are plans to look into the issue of the long FPP match que times once a player hits platinum rank?

bright pendant Dec 28, 2018, 7:21 AM

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Hello there, can I be provided with a website or a video on an explanation of the crew challenge’s format

glad harbor Dec 28, 2018, 7:23 AM

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pubgmobile.com

night cloak Dec 28, 2018, 7:28 AM

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We're not sure, @simple pendant.

simple pendant Dec 28, 2018, 7:29 AM

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Thank you @night cloak.

fallen stump Dec 28, 2018, 7:35 AM

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my game is closing automaticaly

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.

halcyon flame Dec 28, 2018, 7:41 AM

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Is emulator allow in crew challenge

fallen stump Dec 28, 2018, 7:44 AM

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help

drowsy scaffold Dec 28, 2018, 7:59 AM

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Someone tell me emulator is allowed in crew challenge or not

night cloak Dec 28, 2018, 7:59 AM

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Can you specify, @fallen stump?

tidal warren Dec 28, 2018, 8:02 AM

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Have you registered with a team full of emu players? @drowsy scaffold @halcyon flame

drowsy scaffold Dec 28, 2018, 8:03 AM

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@tidal warren there are 3 emulator players and 3 mobile players in our crew

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@night cloak ok

tidal warren Dec 28, 2018, 8:05 AM

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You’re allowed to play the Crew Challenge, just remember that those 3 mobile players might be put at a disadvantage, if there is even just one EMU player in a team, the whole group will be matched against solely emu players. @drowsy scaffold

drowsy scaffold Dec 28, 2018, 8:07 AM

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@tidal warren if 3 emulator player and 1 mobile player in a team then we can play or not ?

mental needle Dec 28, 2018, 8:08 AM

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Why there was an update ?

tidal warren Dec 28, 2018, 8:08 AM

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You can still play, but that one mobile player will be at a disadvantage. @drowsy scaffold

open light Dec 28, 2018, 8:08 AM

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📎 IMG-20181228-WA0003.jpg

drowsy scaffold Dec 28, 2018, 8:08 AM

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@tidal warren ok

open light Dec 28, 2018, 8:08 AM

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I would very much like to know what kinda bug is that 😂 😂 😂

drowsy scaffold Dec 28, 2018, 8:09 AM

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@tidal warren thanks

storm flumeBOT Dec 28, 2018, 8:09 AM

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Hello, @open light!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

fallen stump Dec 28, 2018, 8:11 AM

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@night cloak game close after this i tried repair reinstalling still happening

📎 Screenshot_2018-12-28-13-55-36-154_com.tencent.ig.png

night cloak Dec 28, 2018, 8:11 AM

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What device are you on, @fallen stump?

fallen stump Dec 28, 2018, 8:12 AM

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xiaomi
redmi note 5

night cloak Dec 28, 2018, 8:12 AM

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Does your device have sufficient RAM?

fallen stump Dec 28, 2018, 8:12 AM

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yup

night cloak Dec 28, 2018, 8:12 AM

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How much space does your device have left?

halcyon flame Dec 28, 2018, 8:12 AM

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@night cloakyes it have 4gb ram

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@night cloak as its not my phone I don't know about space

night cloak Dec 28, 2018, 8:13 AM

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Let him answer for himself, thanks for the help, @halcyon flame.

fallen stump Dec 28, 2018, 8:13 AM

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📎 Screenshot_2018-12-28-13-58-47-542_com.android.settings.png

halcyon flame Dec 28, 2018, 8:14 AM

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@night cloak kk

night cloak Dec 28, 2018, 8:14 AM

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Alright.

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Does the app have storage access?

halcyon flame Dec 28, 2018, 8:14 AM

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@fallen stump did you have cleared ram

fallen stump Dec 28, 2018, 8:15 AM

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@night cloak oh now game open 👌

gentle panther Dec 28, 2018, 8:20 AM

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@night cloak Yes I've complained many times..

night cloak Dec 28, 2018, 8:22 AM

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Then please be patient , @gentle panther.

mental needle Dec 28, 2018, 8:22 AM

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Can I customize the crew suit after the purchase ?

jovial kettle Dec 28, 2018, 8:27 AM

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@tropic ravine I have downloaded the Emulator but it's not starting and is showing "Installing" from last 2 hrs. Pls help

storm flumeBOT Dec 28, 2018, 8:27 AM

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Hello, @jovial kettle!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

night cloak Dec 28, 2018, 8:31 AM

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No, @mental needle.

mental needle Dec 28, 2018, 8:31 AM

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Ok

heavy dust Dec 28, 2018, 8:35 AM

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When the registration will start to register new accounts for PUBGM BETA version please reply

night cloak Dec 28, 2018, 8:35 AM

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Registration will open in the future, @heavy dust. We don't know when.

heavy dust Dec 28, 2018, 8:36 AM

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Ok thanks

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📎 image0.png

copper grove Dec 28, 2018, 8:54 AM

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Pubg mobile on TGB fully of bug, (connection and cannot select any weapon)

storm flumeBOT Dec 28, 2018, 8:55 AM

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Hello, @copper grove!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

mild geode Dec 28, 2018, 9:05 AM

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Help pls

📎 Screenshot_678.png

chilly sluice Dec 28, 2018, 9:06 AM

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Anyone had this problem when i u matchmaking and the match loading but take time and you return to main menu and say to you enter the match and the lading take for ever .. and finaly laoding end and say to you the server did not respond 😂 i thought the proboem with me ... But no one in my squad enter the game

Why this is anoying bug .. cuz -33😂 from rating

raven thunder Dec 28, 2018, 9:08 AM

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does anyone else experience pubg mobile constant freezing?

neon patio Dec 28, 2018, 9:17 AM

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@mild geode I can assist you in #emulator-support

vague ingot Dec 28, 2018, 9:19 AM

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This game is fkng broken.

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Fix pubg

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The peak buttons dont work the fire button gets stuck

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And a lot more bugs

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I cant even push my rano because of the lag. The fkng frame drop

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Devs do something abt it

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@raven thunder yes. Me

tawny cape Dec 28, 2018, 9:22 AM

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Returned to no scope camera when firing or moving

📎 Pubgm.mov

onyx briar Dec 28, 2018, 9:25 AM

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heyy

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can anyone tell me why are the caves closed

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in vikendi

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isnt it open ?

pure latch Dec 28, 2018, 9:28 AM

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Why can’t i Join solo North america? Been joining for a day can’t join even once... need help

cunning talon Dec 28, 2018, 9:28 AM

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@mild geode go in #504819353049628683 and react to E and then ask your question in #emulator-support

tawny cape Dec 28, 2018, 9:33 AM

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@vague ingot all of this

storm flumeBOT Dec 28, 2018, 9:36 AM

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Hello, @vague ingot!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

pure latch Dec 28, 2018, 9:40 AM

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Anyone answer my question

night cloak Dec 28, 2018, 9:41 AM

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There might be less players available at that server at that particular time, @pure latch.

onyx briar Dec 28, 2018, 10:00 AM

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does anyone fell like its so lag

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i tought my phone cant handle the game

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but my friend with a gaming laptop emulator also say it was very lag

storm flumeBOT Dec 28, 2018, 10:04 AM

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Hello, @vague ingot!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

night cloak Dec 28, 2018, 10:04 AM

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Server lag caused by overflown servers, @onyx briar.

onyx briar Dec 28, 2018, 10:05 AM

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@night cloak lag 2 seconds every 20 seconds of gameplay?

night cloak Dec 28, 2018, 10:05 AM

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Can't do anything about it.

onyx briar Dec 28, 2018, 10:06 AM

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well

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what about

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the cave in vikendi

night cloak Dec 28, 2018, 10:06 AM

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Unless you have a potato internet, then it's a different story.

onyx briar Dec 28, 2018, 10:06 AM

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why is it closed

night cloak Dec 28, 2018, 10:06 AM

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Haven't come across the cave yet, no idea.

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uhh, I've completed weapon master but it didn't give me the achievement

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I'm platinum and I had kills with all the weapons on the list

onyx briar Dec 28, 2018, 10:07 AM

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@night cloak theres a cave near the P city

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but now its closed by a bunch of stone

night cloak Dec 28, 2018, 10:08 AM

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why did that happen

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Some changes might have been implemented while releasing the game in the live version. For now you can assume that the map in global version is still in beta so it will might open later , @onyx briar.

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Which mode were you playing in, @night cloak?

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squad first person

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it doesn't mention any certain mode

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Did you knock and kill with the same exact weapon?

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yes

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that doesn't matter anyway

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It does.

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the weapon you knock down with, counts only

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I've seen a friend doing it

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don't tell me what counts and what doesn't

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and don't promise me a fix in next update

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I didn't say any of those, so stop complaining.

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you wanted to

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you always do

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And what makes you think that?

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yOu alWays Do tHat

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I'm not here to argue with you.

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Contact customer service for that.

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alr, can I get an answer from someone else

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Knocking and killing with different weapon is no more counted or working . It is changed since 0.8.0 update. Haven't seen anyone got weapon master by that method after that🤷.

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oh now it makes sense, thanks @night cloak

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you're always helpful tbh

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You're welcome👌.

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then imma get more nades

zealous zephyr Dec 28, 2018, 10:31 AM

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Oh wrong room😂

balmy sleet Dec 28, 2018, 10:33 AM

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Everytime a round ends or I get killed I get a mssg "match has ended, please return to lobby", I can't spectate my teammates or opponents. And when I do get to lobby it says "server did not respond" and I have to restart the game

night fjord Dec 28, 2018, 10:36 AM

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is frequent frame drops in Tencent emulator a normal thing

night cloak Dec 28, 2018, 10:38 AM

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Check your internet connection, @balmy sleet.

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Overflown servers causes that, @night fjord.

night fjord Dec 28, 2018, 10:38 AM

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So it will eventually get fixed overtime?

night cloak Dec 28, 2018, 10:38 AM

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Possibly, no confirmation, @night fjord.

balmy sleet Dec 28, 2018, 10:47 AM

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@night cloak WiFi is good, 40-60 ping

night cloak Dec 28, 2018, 10:48 AM

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Overflown servers, @night cloak.

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Have you tried changing your DNS, @balmy sleet?

cloud dune Dec 28, 2018, 10:57 AM

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@balmy sleet same

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Firing button get stuck making me waste bullets and revealing my location. 😒

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I had 99 bullets and it wasted all but one

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What am I gonna do with one bullet. Enemy is loaded with bullets.

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Give my bullets back

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before I end up getting my face smothered by enemy bullets. Blue zone is coming so I have to run.

night cloak Dec 28, 2018, 11:04 AM

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Your device causes that.

cloud dune Dec 28, 2018, 11:05 AM

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My device never did that before update.

night cloak Dec 28, 2018, 11:05 AM

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As far as I know, that's not update related.

cloud dune Dec 28, 2018, 11:06 AM

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Others reported same issue

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All device cant have same issue if it was device related.

night cloak Dec 28, 2018, 11:07 AM

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It's not update related, that's for sure.

cloud dune Dec 28, 2018, 11:07 AM

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Well it didnt happen before update so it is.

night cloak Dec 28, 2018, 11:07 AM

#

You can't just base it off of that.

#

Have you tried repairing your client?

cloud dune Dec 28, 2018, 11:08 AM

#

Yes. I can. It cant be anything else. Repair didnt fix it

night cloak Dec 28, 2018, 11:08 AM

#

If you're gonna think that, I can't help you further.

cloud dune Dec 28, 2018, 11:08 AM

#

It doesnt get stuck in other apps.

night cloak Dec 28, 2018, 11:08 AM

#

Report the bug in-game.

haughty cypress Dec 28, 2018, 11:09 AM

#

thats just sweat on your hands lel most likely

tiny bone Dec 28, 2018, 11:09 AM

#

The game is freezing when enemy comes near please fix this bug

night cloak Dec 28, 2018, 11:09 AM

#

Device? @tiny bone

cloud dune Dec 28, 2018, 11:09 AM

#

Its cold. No sweat

tiny bone Dec 28, 2018, 11:09 AM

#

Redmi note 3 @night cloak

night cloak Dec 28, 2018, 11:09 AM

#

Adjust your graphics to the lowest settings, @tiny bone.

#

Either that, or it's server lag.

tiny bone Dec 28, 2018, 11:10 AM

#

@night cloak I play on the lowest

haughty cypress Dec 28, 2018, 11:10 AM

#

well, its not really a bug, to increase performance, they had to do it

tiny bone Dec 28, 2018, 11:10 AM

#

Gosh!! This update had many errors

cloud dune Dec 28, 2018, 11:10 AM

#

Has

balmy sleet Dec 28, 2018, 11:10 AM

#

@night cloak what do you mean by dns?

tiny bone Dec 28, 2018, 11:10 AM

#

@cloud dune some are solved

haughty cypress Dec 28, 2018, 11:11 AM

#

well, the render bug has been here since....idk ages ago

cloud dune Dec 28, 2018, 11:11 AM

#

none for me.

night cloak Dec 28, 2018, 11:11 AM

#

Go to your settings, tap on Wi-Fi and Network. Tap and hold on your Wi-Fi network, you should see a menu that pops up. Select "Modify Network". Enter your password for your Wi-Fi, then tap on "Advanced Options". Scroll down until you find "IP Settings". Tap on that and replace DHCP with Static. Scroll down a little further and you'll find DNS 1 and DNS 2. Enter any of the below mentioned DNS servers.

Google DNS:
DNS 1: 8.8.8.8
DNS 2: 8.8.4.4

OpenDNS:

DNS 1: 208.67.222.123
DNS 2: 208.67.220.123

Hit save and let me know if the issue still pops up. @balmy sleet

tiny bone Dec 28, 2018, 11:11 AM

#

Well do they perform alpha testing before pushing it to beta testing@night cloak @haughty cypress ?

night cloak Dec 28, 2018, 11:11 AM

#

Just because the surroundings is cold doesn't mean you won't sweat, lol.

balmy sleet Dec 28, 2018, 11:11 AM

#

Will try xd

haughty cypress Dec 28, 2018, 11:12 AM

#

nah @tiny bone

night cloak Dec 28, 2018, 11:12 AM

#

No, @tiny bone.

tiny bone Dec 28, 2018, 11:12 AM

#

If they do alpha testing then they themselves would have understood

night cloak Dec 28, 2018, 11:12 AM

#

You may suggest such ideas by contacting customer service in-game, @tiny bone.

cloud dune Dec 28, 2018, 11:13 AM

#

I know when Im sweating.

tiny bone Dec 28, 2018, 11:13 AM

#

@night cloak sure I will

haughty cypress Dec 28, 2018, 11:13 AM

#

well, to be fair, they have surveys for any bugs met in beta

cloud dune Dec 28, 2018, 11:13 AM

#

And im not sweating. Fix the bug

tiny bone Dec 28, 2018, 11:13 AM

#

Still alpha testing should be done before beta

haughty cypress Dec 28, 2018, 11:13 AM

#

hmmmm

#

many games dont even do beta soooo 🤔 🤔

tiny bone Dec 28, 2018, 11:14 AM

#

These are the steps actually @haughty cypress

haughty cypress Dec 28, 2018, 11:14 AM

#

thats more of a choice tho

tiny bone Dec 28, 2018, 11:14 AM

#

@haughty cypress they do ...but we don't get to hear about it because it's given to a friendly set of customers

cloud dune Dec 28, 2018, 11:15 AM

#

Beta testers aint doing their job. We get broken game after each update

haughty cypress Dec 28, 2018, 11:15 AM

#

tho for those companies, they pay people to test their games which can be pretty costly

tiny bone Dec 28, 2018, 11:15 AM

#

@cloud dune main problem is with the system testing bro..they aren't following the steps to launch the game

#

That's y we are facing problems with game now

haughty cypress Dec 28, 2018, 11:16 AM

#

well, i was a beta tester and ive never heard of your bug 😐 @cloud dune

tiny bone Dec 28, 2018, 11:16 AM

#

They should do a Perfective maintenance in order to fix everything

haughty cypress Dec 28, 2018, 11:17 AM

#

anyone who reported it in the end came down to sweat on their fingers

cloud dune Dec 28, 2018, 11:17 AM

#

@haughty cypress how did you test it?

tiny bone Dec 28, 2018, 11:17 AM

#

@haughty cypress that's y there are many beta trsters

haughty cypress Dec 28, 2018, 11:17 AM

#

beta link is given in discord when its out @cloud dune

tiny bone Dec 28, 2018, 11:17 AM

#

Even I played beta ..it had the sound problem there too...still they pushed the game for the finale update

cloud dune Dec 28, 2018, 11:18 AM

#

How many games did u play in beta? Did u play with sweaty fingers?

haughty cypress Dec 28, 2018, 11:18 AM

#

yea, i always play with sweaty fingers

tiny bone Dec 28, 2018, 11:18 AM

#

Lol what is this about sweaty fingers? @haughty cypress

storm flumeBOT Dec 28, 2018, 11:18 AM

#

Please avoid going off-topic. You can have unrelated conversations in #chat.

cloud dune Dec 28, 2018, 11:18 AM

#

Well. Did your sweaty finger cause stuck fire button

haughty cypress Dec 28, 2018, 11:18 AM

#

@vital sluice not quite sure if its off topic, but we are discussing about a bug here

tiny bone Dec 28, 2018, 11:18 AM

#

@vital sluice Talking about support

storm flumeBOT Dec 28, 2018, 11:19 AM

#

Hello, !

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

haughty cypress Dec 28, 2018, 11:19 AM

#

@cloud dune yea it did, occasionally id fire the entire clip and id have to switch weapons and wipe the screen to make it stop

vital sluice Dec 28, 2018, 11:19 AM

#

This is how you can report bugs and idk if sweaty hands causes it , that's off topic discussing about it.

tiny bone Dec 28, 2018, 11:19 AM

#

@haughty cypress I use powder

cloud dune Dec 28, 2018, 11:19 AM

#

did it happen before new update?

haughty cypress Dec 28, 2018, 11:20 AM

#

well, the man spoken that its off topic so ill stop here

cloud dune Dec 28, 2018, 11:20 AM

#

so it dint then

tiny bone Dec 28, 2018, 11:20 AM

#

@haughty cypress u r emulator player??

haughty cypress Dec 28, 2018, 11:20 AM

#

tablet

#

#pubg-mobile or #chat guys

#

you cant, its just there @night cloak

cloud dune Dec 28, 2018, 11:22 AM

#

@night cloak its your sweaty fingers

tiny bone Dec 28, 2018, 11:22 AM

#

@night cloak do u mean freeze?

#

@night cloak today it happened with me I had a chance to kill an enemy he was near me..so I went to fire I freezed in d open and I died .lol

versed sorrel Dec 28, 2018, 11:22 AM

#

I need help

#

Please

cloud dune Dec 28, 2018, 11:23 AM

#

@tiny bone buy a better coat from crate so you dont freeze in snow

versed sorrel Dec 28, 2018, 11:24 AM

#

My account @night cloak when i was playing game it suddenly said game data changed

#

And i was suspended

#

Please help me

#

Nip @night cloak suspended for 2 months

tiny bone Dec 28, 2018, 11:24 AM

#

@cloud dune yaa but it won't stop the game freeze..

versed sorrel Dec 28, 2018, 11:24 AM

#

@night cloak idont hack or do any thing

#

I am legit player

cloud dune Dec 28, 2018, 11:25 AM

#

😒

versed sorrel Dec 28, 2018, 11:25 AM

#

Nop

#

Not anything

tiny bone Dec 28, 2018, 11:26 AM

#

Does gfx tools get u banned?

cloud dune Dec 28, 2018, 11:26 AM

#

Im gonna use chalk while playing and see if it fixes sweat issue.

versed sorrel Dec 28, 2018, 11:26 AM

#

@night cloakin how many days they will reply

storm flumeBOT Dec 28, 2018, 11:26 AM

#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

cloud dune Dec 28, 2018, 11:27 AM

#

I doubt its the sweat though

tiny bone Dec 28, 2018, 11:27 AM

#

@night cloak my friend has been playing since 2 season using gfx but nothing happened with him

versed sorrel Dec 28, 2018, 11:27 AM

#

Nop i was playing only @night cloak i didnt break anything

cloud dune Dec 28, 2018, 11:27 AM

#

Now chalk is considered third party tool??n

tiny bone Dec 28, 2018, 11:27 AM

#

@cloud dune what is chalk?

cloud dune Dec 28, 2018, 11:28 AM

#

White powder

tiny bone Dec 28, 2018, 11:29 AM

#

@night cloak I think they should first do something about those hackers ...many of them are there

versed sorrel Dec 28, 2018, 11:29 AM

#

I dont know what to do really i wasted my money in such ediot game who banned legit player and hackers are playing freely

cloud dune Dec 28, 2018, 11:29 AM

#

for sweat

tiny bone Dec 28, 2018, 11:30 AM

#

@versed sorrel u know what hackers are doing nowadays?

cloud dune Dec 28, 2018, 11:30 AM

#

Its hard to tell if its a hacker or a gaming bug.

versed sorrel Dec 28, 2018, 11:30 AM

#

I was killed behind rock yeaterday

tiny bone Dec 28, 2018, 11:31 AM

#

@versed sorrelthey are taking money from people and helping a squad push to Conqueror

cloud dune Dec 28, 2018, 11:31 AM

#

yesterday someone shot me through the floor.

versed sorrel Dec 28, 2018, 11:31 AM

#

Yea i know

tiny bone Dec 28, 2018, 11:31 AM

#

Lmao they should be jailed

cloud dune Dec 28, 2018, 11:32 AM

#

I though may b it was my hit box

tiny bone Dec 28, 2018, 11:33 AM

#

@night cloak anyone with 4 reports gets banned?

versed sorrel Dec 28, 2018, 11:33 AM

#

My account

tiny bone Dec 28, 2018, 11:33 AM

#

I am gonna send a link...where to send link?

#

@night cloak well they should check right whether it's a hacker or not

#

@night cloak of a hacker video

#

@night cloak they can't banned innocents

cloud dune Dec 28, 2018, 11:34 AM

#

I dont generally report unless they are team killing or abusing others. How do you tell if its a hacker or not

tiny bone Dec 28, 2018, 11:35 AM

#

@night cloak u just check

cloud dune Dec 28, 2018, 11:36 AM

#

But thats for old pubg

tiny bone Dec 28, 2018, 11:36 AM

#

U saw? @night cloak

#

How enemy was shooting?? Even his uaz was running 200+ km/h

cloud dune Dec 28, 2018, 11:38 AM

#

@night cloak may be its hitbox

tiny bone Dec 28, 2018, 11:38 AM

#

Yaa bro... I really wanna fight one on one with that hacker @night cloak

#

Even in close encounter?? @night cloak

vocal minnow Dec 28, 2018, 11:40 AM

#

They are called 'hackers' for a reason.

cloud dune Dec 28, 2018, 11:40 AM

#

It wud be nice if it would record the game while playing

vocal minnow Dec 28, 2018, 11:40 AM

#

You can use a capture card. @cloud dune

cloud dune Dec 28, 2018, 11:41 AM

#

But I dont want it saved on my phone

tiny bone Dec 28, 2018, 11:41 AM

#

Hate hackers...hackers R.I.P..they aren't hackers they are cheaters @night cloak @vocal minnow

vocal minnow Dec 28, 2018, 11:41 AM

#

Then what's the point of recording? @cloud dune

#

You can report them ingame. @tiny bone

cloud dune Dec 28, 2018, 11:42 AM

#

to play it and check if it was a hacker

#

May be

vocal minnow Dec 28, 2018, 11:43 AM

#

What you're talking about is a death cam right? @cloud dune

cloud dune Dec 28, 2018, 11:43 AM

#

Yeah

vocal minnow Dec 28, 2018, 11:43 AM

#

It's there one the PC version.

#

They might bring it to the mobile version as well.

#

In the future.

cloud dune Dec 28, 2018, 11:43 AM

#

Taht would be very nice

vocal minnow Dec 28, 2018, 11:43 AM

#

All we can do is wait.

#

Yeah.

#

I said they might release it in the future. @night cloak

#

Many mobile shooters have such a thing.

marsh venture Dec 28, 2018, 11:53 AM

#

📎 image0.png

#

Hey just wanted to know if this hack is patched ty

#

Hope it is

waxen shard Dec 28, 2018, 12:07 PM

#

i have a question is it bannable using GFX tools for tencent gaming buddy emulator???

weak hedge Dec 28, 2018, 12:25 PM

#

Hey wasnt this pan 180 uc weeks Ago?

📎 image0.png

marsh venture Dec 28, 2018, 12:31 PM

#

Yea it was 85% I think

night cloak Dec 28, 2018, 12:32 PM

#

Help

#

My gyroscope is not working

willow dune Dec 28, 2018, 1:00 PM

#

📎 Screenshot_20181228-182914.png

#

Is this for real?

gritty basalt Dec 28, 2018, 1:04 PM

#

Fix ping Asia please

night cloak Dec 28, 2018, 1:05 PM

#

Probably not. Most of them are fake. If there is any official tournament by pubg then they already have announced it , @willow dune.

willow dune Dec 28, 2018, 1:06 PM

#

📎 Screenshot_20181228-183552.png

#

Is this site official @night cloak

night cloak Dec 28, 2018, 1:11 PM

#

I don't think it's official since the official site ends with .com and it is available in #481193721560432670 , @willow dune.

#

Please report the hacks to in game customer service , @marsh venture.

#

Prices may have changed , @weak hedge.

coral quartz Dec 28, 2018, 1:15 PM

#

Maps has ended shows every time i die and can't spectate my frnds!! HelP

plain bone Dec 28, 2018, 1:15 PM

#

How many match will be happen in crew challenge in a day?

coral quartz Dec 28, 2018, 1:15 PM

#

@night cloak

plain bone Dec 28, 2018, 1:15 PM

#

@night cloak

cloud dune Dec 28, 2018, 1:16 PM

#

@coral quartz same

clear stratus Dec 28, 2018, 1:16 PM

#

any admin online

coral quartz Dec 28, 2018, 1:16 PM

#

@cloud dune Idk why happens.. everytime it shows that

night cloak Dec 28, 2018, 1:17 PM

#

Do you mean match has ended prompt, @coral quartz?

coral quartz Dec 28, 2018, 1:17 PM

#

@night cloakyes

night cloak Dec 28, 2018, 1:18 PM

#

Try repairing the client . Make sure your connection is stable . If it is not working on wifi switch to cellular and vice versa , @coral quartz.

plain bone Dec 28, 2018, 1:18 PM

#

How many match will be happen in crew challenge in a day?

cloud dune Dec 28, 2018, 1:18 PM

#

Client repair doesnt fix it

night cloak Dec 28, 2018, 1:19 PM

#

Sorry I don't have any information about it . You can look at crew challenge section in the game, @plain bone.

coral quartz Dec 28, 2018, 1:19 PM

#

@night cloak connection is stable for sure

cloud dune Dec 28, 2018, 1:19 PM

#

Its something on the server side

night cloak Dec 28, 2018, 1:19 PM

#

But no one faces it EVERYTIME .

cloud dune Dec 28, 2018, 1:20 PM

#

Never faced it before update.

plain bone Dec 28, 2018, 1:20 PM

#

@night cloak not clear info mentioned there

night cloak Dec 28, 2018, 1:20 PM

#

Alright. I will look for proper info then I will let you know , @plain bone.

cloud dune Dec 28, 2018, 1:22 PM

#

May b cross server issue. May b it throws you on different server after game that causes that error

night cloak Dec 28, 2018, 1:22 PM

#

How can I help you, @clear stratus?

cloud dune Dec 28, 2018, 1:23 PM

#

I get server not responding after 99% match

ocean lava Dec 28, 2018, 1:23 PM

#

the disconnected and not able to spectate was reported yesterday several times also,
today it happed to a friend as well...
something is wrong in this update

cloud dune Dec 28, 2018, 1:24 PM

#

may be server needs upgrade

lofty hill Dec 28, 2018, 1:24 PM

#

It does

#

The servers lag alot

night cloak Dec 28, 2018, 1:24 PM

#

There are lots of possibilities that can cause this.

ocean lava Dec 28, 2018, 1:25 PM

#

i really don't no, myself i'm getting a random daily ban as well

night cloak Dec 28, 2018, 1:25 PM

#

What server do you guys face his issue?

cloud dune Dec 28, 2018, 1:25 PM

#

server is getting overloaded it seems

night cloak Dec 28, 2018, 1:26 PM

#

Depends upon the server you play on.

cloud dune Dec 28, 2018, 1:26 PM

#

Asia mostly. I havent tested Europe yet.

#

More people in Asia that might cause it

night cloak Dec 28, 2018, 1:27 PM

#

Yep Asia servers are facing lots of issues right now. Please do report in game . Thank you!

plain bone Dec 28, 2018, 1:28 PM

#

@night cloak can u plz check now ita urgent

night cloak Dec 28, 2018, 1:29 PM

#

@vital sluice do you have any information about crew challenge ?

vital sluice Dec 28, 2018, 1:30 PM

#

Haven't got time to check it in-game @night cloak :/ .

night cloak Dec 28, 2018, 1:39 PM

#

Oh okay!

chilly sluice Dec 28, 2018, 1:40 PM

#

Fpp is not playable for me its just showing loading during the game

night cloak Dec 28, 2018, 1:41 PM

#

@chilly sluice Do you not face it while playing TPP?

grand kestrel Dec 28, 2018, 1:42 PM

#

can i use gfx tool??

ocean lava Dec 28, 2018, 1:43 PM

#

no you can't use gfx tool, it'll cause a 10 year ban

grand kestrel Dec 28, 2018, 1:44 PM

#

why ?? my game so laggy .. long ago i use gfx tool make game so smooth

#

i can't play very well now so laggy

ocean lava Dec 28, 2018, 1:44 PM

#

they changed the policy in august and it's not restricted...

storm flumeBOT Dec 28, 2018, 1:45 PM

#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

night cloak Dec 28, 2018, 1:45 PM

#

@grand kestrel You cannot use any third party apps which modifies game files, unfortunately. You have to upgrade your phone or wait for the new lite version to come out.

#

It was never changed.

ocean lava Dec 28, 2018, 1:46 PM

#

because interferes with the game data, and the security anti-hack they use can't till the difference so they had to do it i think...i'm not a dev for them, i'm just tilling you based on experience.

echo sleet Dec 28, 2018, 1:47 PM

#

Hello, so for crew challenges we have 4 time windows yes? Like we joined 6:30 one, now next is at 7:30, then 8:30 and 9:30?

ocean lava Dec 28, 2018, 1:47 PM

#

@night cloak it wasn't clear before august , and many people i know for a fact used it without issue...it was mentioned in august by name

echo sleet Dec 28, 2018, 1:47 PM

#

Last time they were two time windows i guess

ocean lava Dec 28, 2018, 1:48 PM

#

@night cloak i agree with the measure, but i don't agree people should get 10 years ban for using it... they should've been warned 1st then ban if they didn't comply

night cloak Dec 28, 2018, 1:48 PM

#

You're using a third party tool to gain an advantage over players. It's basically like hacking.

echo sleet Dec 28, 2018, 1:49 PM

#

Please address my question soon, gotta plan accordingly and we r in a pinch of time :p

ocean lava Dec 28, 2018, 1:49 PM

#

@night cloak we can disagree on that and discuss it if you like, but i said i agree that if it interferes with the game it should be stopped...but it's unfair to ban people for such period.

night cloak Dec 28, 2018, 1:49 PM

#

It should state clearly in-game, @echo sleet.

echo sleet Dec 28, 2018, 1:50 PM

#

Confirmation is always welcomed :p

night cloak Dec 28, 2018, 1:50 PM

#

Alright, please hold.

#

@ocean lava The system doesn't detect it as a "gfx tool" but something that modified the game files. You want a hacker to get warn first? Then there will be 3 times more hackers in this game.

ocean lava Dec 28, 2018, 1:52 PM

#

@night cloak yes i understand that, i said it in my reply to the guy who asked, i agree with that it should be stopped, but people didn't know... and the tool is available on playstore so if in a similar popup people were informed and given a 2 days notice to remove it, it would've been ebetter

chilly sluice Dec 28, 2018, 1:52 PM

#

In tpp juat freezing

zenith light Dec 28, 2018, 1:54 PM

#

@ocean lava
Yes . People should get a warning first or few days ban to avoid permanent ban but no they just ban me for 10 years.
RIP
SAD LIFE

night cloak Dec 28, 2018, 1:54 PM

#

Sorry, I can't confirm that yet. Unable to find the timings for the matches, @echo sleet.

echo sleet Dec 28, 2018, 1:55 PM

#

Sure np

night cloak Dec 28, 2018, 1:55 PM

#

We can continue the discussion in #chat, @ocean lava @night cloak.

#

@ocean lava People don't know? There's something calls terms of service which the user agreed. It's clearly written in there. It's not developers fault that you didn't read the rules. It is fine the way it is. The 10 years ban also discourage people to modify the game files by any means. Let's change this never ending discussion. Is there anything else I can help you with?

ocean lava Dec 28, 2018, 1:56 PM

#

@night cloak @night cloak i'll reply to that in general to respect the demand

night cloak Dec 28, 2018, 1:56 PM

#

Thank you.

wintry mauve Dec 28, 2018, 2:05 PM

#

Its not fair that a lot of People get banned for using third party sw. The game is broke, u banned wrong People.

white rapids Dec 28, 2018, 2:06 PM

#

i have question . . why did i get banned?? all i did is just being afk in just 15mins

#

whats wrong with that . . . got banned 2months for being afk on the lobby for 15mins ??? my god

wintry mauve Dec 28, 2018, 2:07 PM

#

I Just got banned bc i kill 10 People per round, idk what is wrong with it

white rapids Dec 28, 2018, 2:08 PM

#

yah bro same here . . on my 1st account then second i got banned for being afk on the lobby for 15mins!!

ocean lava Dec 28, 2018, 2:08 PM

#

@night cloak this is the message i get, i now have no 3rd party app what so ever
this happened 3 times now in 3 different days...my ign Duke7even

📎 unnamed.jpg

night cloak Dec 28, 2018, 2:09 PM

#

@wintry mauve You absolutely didn't get ban for that, you are misunderstanding something.

ocean lava Dec 28, 2018, 2:09 PM

#

@night cloak and this was after the game ended as you see

night cloak Dec 28, 2018, 2:09 PM

#

@ocean lava Are you sure your game isn't logged into other devices?

fringe marlin Dec 28, 2018, 2:09 PM

#

@ocean lava read what i sent

night cloak Dec 28, 2018, 2:09 PM

#

How do I report someone ._.

versed sorrel Dec 28, 2018, 2:10 PM

#

Same thing happened me @ocean lava

#

But i donrt use any third party software

night cloak Dec 28, 2018, 2:10 PM

#

@night cloak Once the match is ended, tap on the bottom left report to report the person.

#

Cool rhz

#

Thx

versed sorrel Dec 28, 2018, 2:10 PM

#

Please help me

white rapids Dec 28, 2018, 2:11 PM

#

pubg sucks . . i dont know why they are banning . . like this . .

night cloak Dec 28, 2018, 2:11 PM

#

Also in vikendi am I getting matched with PC emulators?

fringe marlin Dec 28, 2018, 2:11 PM

#

from my experience data has changed only pops up when it detects some changed values or u get banned
so from my guess ur acc is flagged or something

ocean lava Dec 28, 2018, 2:11 PM

#

@night cloak not that i know of, my device is OnePlus 3 and that's it...
can it be that one of the social media account linked (google and facebook) is banned or something

night cloak Dec 28, 2018, 2:11 PM

#

@night cloak Absolutely not. Unless you use Emulator.

#

Thx hope.

white rapids Dec 28, 2018, 2:11 PM

#

for me data has been change . . but . . i dont use any third party i was just afk on the lobby . . for 15mins!

fringe marlin Dec 28, 2018, 2:11 PM

#

maybe ur device id is flagged

ocean lava Dec 28, 2018, 2:11 PM

#

@fringe marlin how do i unlink a social media account then, or get it unflagged

night cloak Dec 28, 2018, 2:12 PM

#

@ocean lava It's not like that. Maybe someone tried to "recover" your account using one if the social media connected to your game.

fringe marlin Dec 28, 2018, 2:12 PM

#

@ocean lava i didnt try this in a long time but install a virtual environment app install pubgm in it then try to log in and play

versed sorrel Dec 28, 2018, 2:12 PM

#

I dont know why i am suspended

cunning talon Dec 28, 2018, 2:13 PM

#

@ocean lava first of all you can't unlink an account for now and this is called ban evading which can lead to another perma ban

white rapids Dec 28, 2018, 2:13 PM

#

@fringe marlin i did that one already but still nothing happens

versed sorrel Dec 28, 2018, 2:13 PM

#

Please help me

#

I got banned for no reason

fringe marlin Dec 28, 2018, 2:13 PM

#

what actions u have done?@versed sorrel

#

gfx tool?@versed sorrel

night cloak Dec 28, 2018, 2:14 PM

#

Alright guys, I'll forward this to Tencent community team members and ask them for the possible reason for the ban @versed sorrel @ocean lava

versed sorrel Dec 28, 2018, 2:14 PM

#

Nop

ocean lava Dec 28, 2018, 2:14 PM

#

@night cloak i can link a new one and then disconnect the old ones, but i don't know how to unlink the current ones, i tried to unlink the google play games one, but i'm unable to, it still shows in game

night cloak Dec 28, 2018, 2:14 PM

#

Where are you from , @ocean lava @versed sorrel?

white rapids Dec 28, 2018, 2:14 PM

#

@night cloak please include me

versed sorrel Dec 28, 2018, 2:14 PM

#

Nepal @night cloak

ocean lava Dec 28, 2018, 2:14 PM

#

@night cloak egypt

night cloak Dec 28, 2018, 2:14 PM

#

You cannot unlink accounts, it's against the policy.

white rapids Dec 28, 2018, 2:15 PM

#

i want to talk to CS on the pubgm but i cant reach them , . .

versed sorrel Dec 28, 2018, 2:15 PM

#

I just want my account back i have wasted my money there

fringe marlin Dec 28, 2018, 2:15 PM

#

did u tried to exploit some glitches idk?

storm flumeBOT Dec 28, 2018, 2:15 PM

#

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

versed sorrel Dec 28, 2018, 2:15 PM

#

Nip

night cloak Dec 28, 2018, 2:15 PM

#

@white rapids^

white rapids Dec 28, 2018, 2:15 PM

#

maybe they are banning who was better on playing pubgm then no money to buy rp . .

versed sorrel Dec 28, 2018, 2:15 PM

#

Nop @fringe marlin

night cloak Dec 28, 2018, 2:15 PM

#

I heard hat pubg is banned in Egypt , @ocean lava?

balmy sleet Dec 28, 2018, 2:15 PM

#

📎 Screenshot_2018-12-28-16-14-53-703_com.tencent.ig.png 📎 Screenshot_2018-12-28-16-14-17-366_com.tencent.ig.png

#

@night cloak changing dns did not work

#

Starting to get bored of this

fringe marlin Dec 28, 2018, 2:16 PM

#

@balmy sleet clear game data

versed sorrel Dec 28, 2018, 2:16 PM

#

I was killing people with mini14 and i dont onow how i was banned

white rapids Dec 28, 2018, 2:16 PM

#

because i already saw someone hacking on crown tier and has rp 80

night cloak Dec 28, 2018, 2:16 PM

#

Server issues. Please report it in game, @balmy sleet.

ocean lava Dec 28, 2018, 2:16 PM

#

@night cloak it's not, many playing , including friends

night cloak Dec 28, 2018, 2:16 PM

#

The CS gets a huge number of tickets everyday. People literally report every time they get killed. So, there are hundreds of thousands of people reporting everyday. You won't understand how hard it is to manage the system @ocean lava

ocean lava Dec 28, 2018, 2:16 PM

#

i have to go for few mins AFK...will e back in 30 mins

fringe marlin Dec 28, 2018, 2:16 PM

#

and when dat happend no response from server just reconnect to ur network @balmy sleet

night cloak Dec 28, 2018, 2:16 PM

#

Do you use VPN to play, @ocean lava?

#

@versed sorrel^

balmy sleet Dec 28, 2018, 2:16 PM

#

@fringe marlin I'm always connected to the network

versed sorrel Dec 28, 2018, 2:16 PM

#

Nop @night cloak

fringe marlin Dec 28, 2018, 2:17 PM

#

ik i had that too@balmy sleet

versed sorrel Dec 28, 2018, 2:17 PM

#

I was plating as usual @balmy sleet

ocean lava Dec 28, 2018, 2:17 PM

#

@night cloak i do understand....i'm a web dev... brb

fringe marlin Dec 28, 2018, 2:17 PM

#

@balmy sleet just turn ur wifi or data on off

balmy sleet Dec 28, 2018, 2:17 PM

#

Will try, thank you

night cloak Dec 28, 2018, 2:18 PM

#

Hmm did you tried to contact customer service ? They will investigate the issue , @ocean lava & @versed sorrel.

zenith light Dec 28, 2018, 2:18 PM

#

@night cloak
Yes hope. Please forward this problem data has changed and you have been disconnected to them as i got banned for 10 years after getting this message.

white rapids Dec 28, 2018, 2:18 PM

#

@night cloak you cant contact CS on pubgm that was really sucks . .

versed sorrel Dec 28, 2018, 2:19 PM

#

Yes but i didnt get reply its already 5 hrs @night cloak

night cloak Dec 28, 2018, 2:19 PM

#

You can in game , @white rapids .

#

Yea it takes time as mentioned in #481198147478224896 6.2 , @versed sorrel.

white rapids Dec 28, 2018, 2:20 PM

#

@night cloak i cant contact them . . the one that replay's your message is just a silly bot

versed sorrel Dec 28, 2018, 2:20 PM

#

I didnt do any thing although i was banned for ni reason @night cloak

#

No*

night cloak Dec 28, 2018, 2:21 PM

#

That one who reply quickly is a bot but after that the information is passed to the team and later on official members of the team reply to message , @white rapids.

white rapids Dec 28, 2018, 2:21 PM

#

nothing on me men . .

#

@night cloak nothing on me . . didnt get any message from them

night cloak Dec 28, 2018, 2:21 PM

#

It takes time about 1 day to 1 week.

#

They receive ton of messages daily do it takes a bit of time and patience.

white rapids Dec 28, 2018, 2:23 PM

#

@night cloak but in the 1st place i dont know why they are banning randomly . . most of all they are banning who was really true playing pubgm

#

they are not banning those who buy elite pass . . even they cheat

#

i new someone on crown tier have elite plus 80 and playing cheating . . . wall aimbot . .

night cloak Dec 28, 2018, 2:25 PM

#

Ban can be caused by several reasons.

#

Did you change your internet connection in the middle of the match? @balmy sleet

#

Nobody gets a ban for no reason.

#

Those who got banned for playing the new map will get their accounts back. Otherwise, all bans issued are fair. @white rapids

versed sorrel Dec 28, 2018, 2:26 PM

#

I do get @night cloak

night cloak Dec 28, 2018, 2:26 PM

#

you should contact cs to know reason behind it, @versed sorrel.

white rapids Dec 28, 2018, 2:27 PM

#

@night cloak sir how can you explain i got banned for being afk in the lobby? for 15mins?

night cloak Dec 28, 2018, 2:27 PM

#

You got banned for 15 mins?

white rapids Dec 28, 2018, 2:27 PM

#

yah . .

#

banned for 2months

tidal warren Dec 28, 2018, 2:28 PM

#

Please, read the TOS to make sure you did not break any rules. @white rapids

#

FAQ 7.3 #481198147478224896

white rapids Dec 28, 2018, 2:29 PM

#

i did not use any third party did not use what so ever . . .. i just leave my account on the lobby for 15mins because i was preparing our dinner when i got banned it set data has been change . . bla bla . . 2months

tidal warren Dec 28, 2018, 2:29 PM

#

If you truly had not broke any rules, tap on “File Claim”, the cs will contact you if they find your account to be mistakenly banned. @white rapids

#

That’s all we can do for you.

ebon geyser Dec 28, 2018, 2:30 PM

#

Hi can someone explain to me the schedule of crew challenge tonight ?

white rapids Dec 28, 2018, 2:30 PM

#

@tidal warren yah i already file a claim . .

tidal warren Dec 28, 2018, 2:30 PM

#

In that case wait for their response. @white rapids

#

All the necessary info is in-game. @ebon geyser

#

Nothing else has been released.

ebon geyser Dec 28, 2018, 2:30 PM

#

No @tidal warren

white rapids Dec 28, 2018, 2:31 PM

#

i was just so dissapointed because when i get back on my computer it said data has been change bla bla . . for 2months . . i was just afk on the lobby . .

ebon geyser Dec 28, 2018, 2:31 PM

#

It is said 19h 20h 21h 22h

#

But that doesnt mean anything

white rapids Dec 28, 2018, 2:31 PM

#

@tidal warren this was my 3rd account . . never receive any message from them

tidal warren Dec 28, 2018, 2:31 PM

#

Are you using a VPN? @white rapids

white rapids Dec 28, 2018, 2:32 PM

#

@tidal warren nope . . my connection is good im from PH . . i play in asia server

tidal warren Dec 28, 2018, 2:32 PM

#

As I said, all the necessary info is in-game, nothing else has been released. We do not have any additional info on the crew challenge. @ebon geyser

night cloak Dec 28, 2018, 2:32 PM

#

It's self-explanatory, @ebon geyser. First round starts in 19h, second in 20h, so on and so forth.

tidal warren Dec 28, 2018, 2:33 PM

#

They recently updated their anti-cheat, that’s why it has not been detected in your previous accounts. @white rapids

ocean lava Dec 28, 2018, 2:33 PM

#

@night cloak yes i was playing the new map today

night cloak Dec 28, 2018, 2:33 PM

#

Were you banned while playing the new map, or after? @ocean lava

#

Please note that any rule violations in the game such the use of cheats, illegal plugins, illegal alterations of client files, passive AFK and downloading the game outside the official sources that are detected by the system will cause the account of the violator to be banned.

If the rule violation occurred after your account has been hacked and thus affecting the game or the other players' rights, the penalty will be applied to your account regardless of who has been using it.

If your account has been banned, you will not be able to use it before the ban period finishes.

We apologize for any inconvenience caused and thank you for understanding.

Best regards,
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support

#

@white rapids read it

#

It also includes Passive AFK.

tidal warren Dec 28, 2018, 2:34 PM

#

@ocean lava send us the suspension window here.

white rapids Dec 28, 2018, 2:34 PM

#

@tidal warren yes . . my cheat was just bypassing emulator thats all . . after that . . i created a new one . .and play in emulator because i was afraid i will get banned again all my 3 accounts were banned in just 2months . .

ocean lava Dec 28, 2018, 2:35 PM

#

@night cloak while playing the new map today... and the 1st ban also was in the new map, only yesterday i got baned after the game in erangel

night cloak Dec 28, 2018, 2:35 PM

#

They detected your ban evasion, then. @ocean lava

tidal warren Dec 28, 2018, 2:35 PM

#

No wonder you were banned if you were bypassing the EMU detection. 🤦🏼‍♀️ @white rapids

versed sorrel Dec 28, 2018, 2:35 PM

#

@ocean lavai alao get banned in erangle

white rapids Dec 28, 2018, 2:35 PM

#

but i dont care about all 3 accounts . . or my previous accounts . . i was just disapointed because i dont know they will banned you in just being afk in the lobby for 15mins!

tidal warren Dec 28, 2018, 2:36 PM

#

Well, it’s part of the rules after all.

ocean lava Dec 28, 2018, 2:36 PM

#

@night cloak but i wasn't evading, i waited the ban period and more, waited 24 hours instead of 12 mins

#

@tidal warren which window , the one with the data changed message?

white rapids Dec 28, 2018, 2:37 PM

#

@tidal warren yah . . that was my mistake too when i read that one . . btw thanks . .

wintry mauve Dec 28, 2018, 2:37 PM

#

Idk why, i didnt use anything

night cloak Dec 28, 2018, 2:37 PM

#

Can you provide me a screenshot of the suspension interface, @ocean lava?

white rapids Dec 28, 2018, 2:37 PM

#

@tidal warren but how can they explain those who buy rp or elite plus then playing with cheat . . wall aimbot . . did not get banned ?

#

@tidal warren crown IV tier

tidal warren Dec 28, 2018, 2:38 PM

#

They are banned as well. @white rapids

#

The system does not extinguish between RP buyers and cheaters. Does not have such ability.

#

Hence if you’re cheating, you get banned, doesn’t matter whether you’re an RP user.

white rapids Dec 28, 2018, 2:39 PM

#

@tidal warren nope . .there not . . because i knew someone . . till now . . playing while cheating . .

tidal warren Dec 28, 2018, 2:39 PM

#

In that case they haven’t been banned yet, has nothing to do with their RP though. @white rapids

white rapids Dec 28, 2018, 2:39 PM

#

@tidal warren and when they are banned they will get it back and exchange the name

ocean lava Dec 28, 2018, 2:39 PM

#

@night cloak i only have the one from yesterday data changed message, forgot to take screens today

tidal warren Dec 28, 2018, 2:39 PM

#

But don’t worry, all cheaters will eventually get banned. 👌 Anti-cheat keeps improving.

white rapids Dec 28, 2018, 2:39 PM

#

@tidal warren they can retrieve it

night cloak Dec 28, 2018, 2:40 PM

#

Can you get in-game and take a screenshot? @ocean lava

tidal warren Dec 28, 2018, 2:40 PM

#

That’s not against the rules, banned users are free to create new accounts. @white rapids

white rapids Dec 28, 2018, 2:40 PM

#

@tidal warren most are indo players

tidal warren Dec 28, 2018, 2:40 PM

#

So I do not understand your argument.

ocean lava Dec 28, 2018, 2:40 PM

#

@night cloak yes, it's normal now...give me a min

white rapids Dec 28, 2018, 2:41 PM

#

@tidal warren so its not agains the rules when there accounts are banned for 10years they can retrieve it back with hacking tools ??? still does not apply for the rules?

tidal warren Dec 28, 2018, 2:41 PM

#

There is no way to do that. @white rapids

white rapids Dec 28, 2018, 2:42 PM

#

@tidal warren try to explore a little bit more . . so that you can see for your self . . btw thanks

tidal warren Dec 28, 2018, 2:42 PM

#

Either way, let’s finish up with this discussion. Good luck. @white rapids

white rapids Dec 28, 2018, 2:42 PM

#

@tidal warren yah thanks . .

wintry mauve Dec 28, 2018, 2:42 PM

#

I want my acc back, its no fair i got banned for nothing

night cloak Dec 28, 2018, 2:43 PM

#

Could you provide me a screenshot of the suspension interface, @wintry mauve?

white rapids Dec 28, 2018, 2:43 PM

#

@wintry mauve they cant help you man . . they are just here to hear your claims . . then advice you what to do

wintry mauve Dec 28, 2018, 2:43 PM

#

I took ss yesterday

📎 Screenshot_20181227-233539.png

night cloak Dec 28, 2018, 2:44 PM

#

Have you tried file claiming, @wintry mauve?

white rapids Dec 28, 2018, 2:44 PM

#

@wintry mauve thats same for me too . . for being afk only on the lobby . . for 15mins man

wintry mauve Dec 28, 2018, 2:45 PM

#

Yes, also I write to that email

night cloak Dec 28, 2018, 2:45 PM

#

What did they reply?

ocean lava Dec 28, 2018, 2:46 PM

#

@night cloak

📎 Screenshot_20181228-164200.jpg

wintry mauve Dec 28, 2018, 2:46 PM

#

@night cloak this,but I tríed to log in in another Phone and same

📎 Screenshot_20181228-094538.png

ocean lava Dec 28, 2018, 2:46 PM

#

@night cloak now the ban is gone because we're after 12 mins...

wintry mauve Dec 28, 2018, 2:46 PM

#

I uninstalled like 2 times and same

night cloak Dec 28, 2018, 2:47 PM

#

You're good to go then, @ocean lava.

#

Well, were you using a cracked version of the app, @wintry mauve?

ocean lava Dec 28, 2018, 2:48 PM

#

@night cloak my fear is for it to happen again and cause a 10 year ban

wintry mauve Dec 28, 2018, 2:48 PM

#

I only play on my mobile device. I download it from playstore since March, idk why they say that

ocean lava Dec 28, 2018, 2:48 PM

#

@night cloak that's why i asked what was the issue and if there was something in my part that can avoid any further issues

night cloak Dec 28, 2018, 2:48 PM

#

Make sure you have no tools activated on your device, and you should be good to go, @ocean lava.

wintry mauve Dec 28, 2018, 2:48 PM

#

Playstore

ocean lava Dec 28, 2018, 2:49 PM

#

@night cloak i have the game and 3 somcial apps and a browser...that's it...
that said, my phone is rooted is that an issue

tidal warren Dec 28, 2018, 2:49 PM

#

What is your device? What FPS do you play on? @wintry mauve

night cloak Dec 28, 2018, 2:49 PM

#

It shouldn't, @ocean lava.

wintry mauve Dec 28, 2018, 2:50 PM

#

I have 2 devices to play. Huawei p9 lite and p20 lite.

#

And like... 180ms

ocean lava Dec 28, 2018, 2:50 PM

#

@night cloak hope so... and thanks for talking to all of you @night cloak @tidal warren

tidal warren Dec 28, 2018, 2:51 PM

#

Are you using GFX Tools to get higher FPS for the Huawei p9 lite? Or any other apps to boost performance? @wintry mauve

wintry mauve Dec 28, 2018, 2:52 PM

#

No, i only use greenify to hibernate all my apps and play smoothly. But gfx no.

ocean lava Dec 28, 2018, 2:52 PM

#

@night cloak one last thing, any idea how to unlink the google play games account from the game

versed sorrel Dec 28, 2018, 2:53 PM

#

@wintry mauve same thing happed to me

balmy sleet Dec 28, 2018, 2:53 PM

#

@night cloak maybe that has happened once or twice

night cloak Dec 28, 2018, 2:53 PM

#

You can't unlink it, @ocean lava.

#

Avoid using cellular data, or changing your internet connections. @balmy sleet

ocean lava Dec 28, 2018, 2:54 PM

#

@night cloak someone in general suggested that it might be flagged, or i shouldn't worry about that!!!

night cloak Dec 28, 2018, 2:54 PM

#

Don't worry about it, @ocean lava.

balmy sleet Dec 28, 2018, 2:55 PM

#

Yea but as I said, that might have happened once or twice while I'm facing problems more times than that @night cloak

ocean lava Dec 28, 2018, 2:55 PM

#

@night cloak OK, thanks again

white rapids Dec 28, 2018, 2:55 PM

#

@ocean lava good for you man

night cloak Dec 28, 2018, 2:55 PM

#

Sorry, but that's all I can help you with. @balmy sleet

ocean lava Dec 28, 2018, 2:57 PM

#

@white rapids i hope it get's better for everybody ...as pointed before i agree that they should take measures to compat hacking, i disagree that gfx people should get this long ban , maybe 30 days was enough

west summit Dec 28, 2018, 2:59 PM

#

📎 image0.png

#

I have 4 different time to start, and I have “take part in 2 matches” what does it mean?

#

Can I choose the time when we start or what?

wintry mauve Dec 28, 2018, 3:00 PM

#

Theres no way to help me with my ban right?

night cloak Dec 28, 2018, 3:00 PM

#

@ocean lava As I've already mentioned, the system doesn't detect it as "gfx tool."

#

Nope. You can click on 'File claim' @wintry mauve.

wintry mauve Dec 28, 2018, 3:03 PM

#

I have already done that yesterday

#

But, i know People didnt go response like for 10 months

ocean lava Dec 28, 2018, 3:04 PM

#

@night cloak yep, i understand that, such systems often only detects changes in files or file systems...etc, so if it detects a suspension change its triggered...
i was just referring to penalty ...but again you maybe right, if the system doesn't know how would the devs know...
i hope they can figure out something for it specially for GFX people because i don't think most of them use it for unfair advantage,, it just remove some of the lags...
for me i was just testing in for some xda members, the game runs great without in my device.

night cloak Dec 28, 2018, 3:04 PM

#

@wintry mauve Since they already responded, there's nothing we can do, unfortunately.

wintry mauve Dec 28, 2018, 3:05 PM

#

rip

west summit Dec 28, 2018, 3:10 PM

#

So, no one have answer on my question? ...

night cloak Dec 28, 2018, 3:12 PM

#

Please contact PUBGMOBILE_ESPORT@tencentgames.com we don't know the schedule of challenge , @west summit.

west summit Dec 28, 2018, 3:13 PM

#

@night cloak and wait 2 weeks for answer “try to change the graphic quality” the best advice...

night cloak Dec 28, 2018, 3:13 PM

#

Sorry. We could help you but we don't have any specific info about it , @west summit.

ebon inlet Dec 28, 2018, 3:13 PM

#

Can we choose any time on the schedule shown, to play the crew challenge?

#

Or we just stick to the countdown?

night cloak Dec 28, 2018, 3:21 PM

#

Probably your device, @night cloak.

#

Yeah many issues are happening after the update but it might get fixed soon.

wooden oasis Dec 28, 2018, 3:23 PM

#

Hello

night cloak Dec 28, 2018, 3:25 PM

#

Hello, need help, @wooden oasis?

lofty hill Dec 28, 2018, 3:25 PM

#

@ebon inlet U have to play according to the time given
U get 10 minutes to start the game after the countdown is finished

brisk girder Dec 28, 2018, 3:25 PM

#

When i change my name it shows name exceed 14 character

night cloak Dec 28, 2018, 3:26 PM

#

What's the name you are choosing , @brisk girder?

wooden oasis Dec 28, 2018, 3:27 PM

#

@night cloak ya game server lags too much

ebon inlet Dec 28, 2018, 3:27 PM

#

So we cant choose those time shown on the crew challenge schedule? Stick to the countdown right?

wooden oasis Dec 28, 2018, 3:27 PM

#

I have stabel network and ping going high in every end circle

night cloak Dec 28, 2018, 3:28 PM

#

Probably issue from server side.Asia server right? @wooden oasis @wooden oasis

#

Yep I think so, @ebon inlet.

wooden oasis Dec 28, 2018, 3:28 PM

#

Ya

ebon inlet Dec 28, 2018, 3:28 PM

#

Okiee thanks a lot

wooden oasis Dec 28, 2018, 3:29 PM

#

Every game at end circle only I face it but at the start of game I have 45 ms ping

stiff stag Dec 28, 2018, 3:29 PM

#

I have doubt about crewchallenge @night cloak

night cloak Dec 28, 2018, 3:29 PM

#

We don't have any reliable and accurate information about crew challenge, @stiff stag.

stiff stag Dec 28, 2018, 3:30 PM

#

@night cloakhow many matches should we play out off 4

night cloak Dec 28, 2018, 3:30 PM

#

It will get fixed soon when new ME server will come, @wooden oasis. So can't do anything for now.

#

Sorry I don't have idea , @stiff stag. Probably every match to get qualified.

wooden oasis Dec 28, 2018, 3:31 PM

#

@night cloak what is me

night cloak Dec 28, 2018, 3:31 PM

#

Middle Eastern servers , @wooden oasis.

#

Hey guys,

You can play up to 2 games every day in crew challenge. There are four given times, you can choose any 2 to go with. Qualifying matches will be available during the same time for 6 days. You can play a total of 12 matches and top 8 match results will be calculated towards Preliminary matches.

#

@ebon inlet ^^

#

@stiff stag take a look here^

oblique zephyr Dec 28, 2018, 3:36 PM

#

Can something be done about the point system, it's ridiculous, I just got +1 point for playing and then when you die you lose its -40 something points

#

There's no middle ground, even if I survive 20 mins I still lose points sometimes

#

That's with kills as well, it's infuriating, I've lost over 200 points in two days because of the way the system works

#

And if I win with 9 kills I only get like 12-20 points

#

It feels unfair as you hardly gain points compared to how easy it is to lose them

brisk girder Dec 28, 2018, 3:40 PM

#

P3NXĪIĪVERGIL @ArcNyte

loud sparrow Dec 28, 2018, 3:45 PM

#

Hit or miss?

night cloak Dec 28, 2018, 3:49 PM

#

The higher your rank is, the harder it is to gain points. It's as simple as that. You get to a high rank with skill, so it'll be more challenging, @oblique zephyr.

#

@brisk girder That Ī can be detected as 2 characters.

brisk girder Dec 28, 2018, 3:52 PM

#

@ArcNyte But when i erase one character it accept

lofty furnace Dec 28, 2018, 3:53 PM

#

We really need fpp training room

#

It's so hard to tell grenade mechanics after taking a break of 2-3 days... Cannot recover from 50m+ perfect physics nades

balmy sleet Dec 28, 2018, 3:54 PM

#

@night cloak that's okay, thank you

bitter warren Dec 28, 2018, 3:56 PM

#

@lofty furnace the real game has a proper training room. Also, the Chinese version of this mobile version also has a wonderful training room

night cloak Dec 28, 2018, 3:57 PM

#

Yes, the Timi version has a good training room, not the chinese lightspeed one.

tough pumice Dec 28, 2018, 4:00 PM

#

Why so?

📎 Screenshot_2018-12-28-21-28-54-581_io.va.exposed.png

#

I am using brazil vpn, yesterday it was working

#

But now it's giving me error ;_;

soft gale Dec 28, 2018, 4:00 PM

#

#lite-support

tough pumice Dec 28, 2018, 4:00 PM

#

I finally find a solution to play pubg lite and now i can't play it ;_;

#

@soft gale okay thanks

drifting lintel Dec 28, 2018, 4:04 PM

#

hello it has been over 24 hours and the points of the crew challenge have not returned to my team

oblique zephyr Dec 28, 2018, 4:06 PM

#

@night cloak it's not about that I've been conqueror for last two seasons and you need to survive to the end game everytime if you want to gain anything

night cloak Dec 28, 2018, 4:06 PM

#

It's conqueror, what can you expect?

oblique zephyr Dec 28, 2018, 4:07 PM

#

That's not the point, you just lose points and it's silly to die like 15 mins in when you have 8 or so kills and still get points deducted

drifting lintel Dec 28, 2018, 4:07 PM

#

@haughty sleet @harsh anchor @modern gale @neon patio crew challenge

oblique zephyr Dec 28, 2018, 4:08 PM

#

It takes long enough to get in a game as it is

drifting lintel Dec 28, 2018, 4:08 PM

#

hello it has been over 24 hours and the points of the crew challenge
have not returned to my team

formal anchor Dec 28, 2018, 4:08 PM

#

Can emulators play crew challenge ?

pliant bronze Dec 28, 2018, 4:11 PM

#

Hi, I have a problem! I participated in the Crew Challenge and after dying I clicked on continue and this match was not considered the score we made ...

Would that be a gaming error? Can someone help me solve it?

night cloak Dec 28, 2018, 4:14 PM

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Yes, but if there are mobile players in the team, they will have to face a team of emu players, @formal anchor.

drifting lintel Dec 28, 2018, 4:15 PM

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hello it has been over 24 hours and the points of the crew challenge have not returned to my team @night cloak

night cloak Dec 28, 2018, 4:19 PM

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@drifting lintel Several people are complaining about it, we are not aware if the solution, please be patient, let's wait for few more hours.

quiet topaz Dec 28, 2018, 4:28 PM

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📎 image0.png

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I was playing on LTE, it worked yesterday on LTE, any suggestions?

night cloak Dec 28, 2018, 4:32 PM

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Change your DNS settings, @quiet topaz.

quiet topaz Dec 28, 2018, 4:33 PM

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?

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DNS?

night cloak Dec 28, 2018, 4:34 PM

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Go to your settings, tap on Wi-Fi and Network. Tap and hold on your Wi-Fi network, you should see a menu that pops up. Select "Modify Network". Enter your password for your Wi-Fi, then tap on "Advanced Options". Scroll down until you find "IP Settings". Tap on that and replace DHCP with Static. Scroll down a little further and you'll find DNS 1 and DNS 2. Enter any of the below mentioned DNS servers.

Google DNS:
DNS 1: 8.8.8.8
DNS 2: 8.8.4.4

OpenDNS:

DNS 1: 208.67.222.123
DNS 2: 208.67.220.123

Hit save and let me know if the issue still pops up. @quiet topaz

lofty furnace Dec 28, 2018, 4:41 PM

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@bitter warren training ground doesn't fulfill fpp practises

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Really need to figure out grenade physics of the game, it's almost impossible to do so, Don't it?

plain bone Dec 28, 2018, 4:44 PM

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@night cloak for mobile data user??

night cloak Dec 28, 2018, 4:44 PM

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What do you mean, @plain bone?

plain bone Dec 28, 2018, 4:45 PM

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Actually whenever game finished error pop ups

📎 Screenshot_20181224-234343.png

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What should I do on this?

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@night cloak??

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@night cloak

night cloak Dec 28, 2018, 4:47 PM

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@plain bone It happens due to non stable internet. If you're using WiFi, try using mobile data or vice versa.

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Are you on wifi or cellular , @plain bone?

plain bone Dec 28, 2018, 4:48 PM

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@night cloak dude it happens in every game

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@night cloak Cellular data

night cloak Dec 28, 2018, 4:48 PM

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@plain bone I understand. Try using WiFi.

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@plain bone^

plain bone Dec 28, 2018, 4:49 PM

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@night cloak i dont have wifi and i am able to play on cellular so getting this error

night cloak Dec 28, 2018, 4:50 PM

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Try using hotspot from other device maybe.

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Then why don't you try a different sim card? Try the hotspot method too.

plain bone Dec 28, 2018, 4:52 PM

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Dude you are not understand if i am receiving stable internet and able to playing game and if it bcoz of stable internet then it should be comes less time not every time

night cloak Dec 28, 2018, 4:55 PM

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@plain bone If you're fully aware that it's not your internet, try the repair client from login screen. Or do a fresh reinstall, whichever you prefer.

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My Facebook ID has been deleted so now I cannot login to my PUBGM account can someone help me out plzz

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@night cloak Did you try to recover your Facebook account?

You have to contact customer support via in game for lost account.

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I have tried but they are not responding to my emails @night cloak

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@night cloak The customer support take some time to reply because of high number of tickets. Be patient!

storm flumeBOT Dec 28, 2018, 5:05 PM

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Please refer to FAQ 6.12 in #481198147478224896 for further information, undefined. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

modern gale Dec 28, 2018, 5:05 PM

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@night cloak 👆

wintry mauve Dec 28, 2018, 5:06 PM

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Wtf? Now this?

📎 Screenshot_20181228-120537.png

modern gale Dec 28, 2018, 5:07 PM

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Can you be more specific, please? @wintry mauve

wintry mauve Dec 28, 2018, 5:08 PM

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I cant download it again

night cloak Dec 28, 2018, 5:09 PM

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Go to official site and download apk from there , @wintry mauve.

wintry mauve Dec 28, 2018, 5:13 PM

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Its not fair that, first i got banned for nothing and now this

grim raven Dec 28, 2018, 5:13 PM

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Yo, I think there is a Solo match making problem

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I'm ranked 7,000 fpp, NA Solo, couldn't find a match in 20 min with cross server match making

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Tried twice, 20 min each... No match... Trying to push Solo r.i.p.

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📎 Screenshot_20181228-100838.jpg

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All maps

night cloak Dec 28, 2018, 5:18 PM

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If you are in higher league that will always happen, @grim raven.

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@grim raven Because of less number of people playing in that tier, it will take some time before you get a match.

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If you don't want to wait, I'd suggest to play solo v duo or maybe solo in different server.

grim raven Dec 28, 2018, 5:19 PM

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7,000 doesn't seem that high to me

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Okay @night cloak

verbal sparrow Dec 28, 2018, 5:33 PM

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why the asia surver has been very lack?

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fasy repl y

night cloak Dec 28, 2018, 5:33 PM

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Lack?

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You mean lag?

worthy yarrow Dec 28, 2018, 5:37 PM

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@tropic ravine

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How do you sign up for crew challenges

oblique kiln Dec 28, 2018, 5:50 PM

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@lime juniper Do you know if there are any plans to add items to the Clan Shop? I'm sitting on over 8k clan points - I could just buy a bunch of room cards. But, I'd like to know if anything more beneficial is coming.

atomic coral Dec 28, 2018, 5:51 PM

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@oblique kiln he is a admin, not a developer

lime juniper Dec 28, 2018, 5:51 PM

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We do not know what plans the developers have, @oblique kiln, but new items will be introduced to the clan shop in the near future.

hasty glen Dec 28, 2018, 5:53 PM

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Have channel for Pubg Mobile Lite or this Discord is geral?

storm flumeBOT Dec 28, 2018, 5:54 PM

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Hello, @hasty glen!

To obtain access to PUBG Mobile Lite related channels, please assign yourself the Lite role by reacting to :regional_indicator_l: in #504819353049628683.

silk scroll Dec 28, 2018, 6:20 PM

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I'm experiencing high ping problem in asia server!!!

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Anybody?

tardy raptor Dec 28, 2018, 6:39 PM

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Are Throwable items currently Bugged??

night cloak Dec 28, 2018, 6:40 PM

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How do you get the lucky air drop

tardy raptor Dec 28, 2018, 6:41 PM

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I believe it shows up after playing a match at random

pulsar dragon Dec 28, 2018, 7:15 PM

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My shoot button and lean sometimes bugged

forest hollow Dec 28, 2018, 7:34 PM

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I had a problem of scoring in the championship of the crew challenge, were not added the points of the first match together with those of the second match (attached images). In the second match we did 27 abates and finished first, but the score was not updated in the overall ranking. Please, I ask you to check and give me a return. Thank you very much in advance!

📎 image0.png

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Please, Help me. If it took almost 48 hrs and did not solve my problem, the score was not counted! @night cloak @odd cloud @modern gale @half kayak @formal sundial @lime juniper @mint dagger @haughty sleet

vagrant dew Dec 28, 2018, 7:42 PM

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And stop tagging admins

night cloak Dec 28, 2018, 7:43 PM

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@forest hollow Please show a screenshot of the leaderboard.

forest hollow Dec 28, 2018, 7:46 PM

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@night cloak

📎 image0.png

modern gale Dec 28, 2018, 7:46 PM

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Try clear data of Google play and download. If doesn't work, let me know what is your device? @wintry mauve

olive adder Dec 28, 2018, 7:49 PM

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I have opened my account with the Vietnamese version and can not access the official version

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I need your help😭

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📎 Screenshot_-_PUBG_MOBILE.jpg

modern gale Dec 28, 2018, 7:54 PM

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Hello @olive adder, that pinned message is for everyone who logged in from Vietnamese server.

olive adder Dec 28, 2018, 7:57 PM

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@modern galeI want to solve this problem please

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I have a channel on YouTube with a game PUBG I publish videos of the game of pubg and I need my account too

night cloak Dec 28, 2018, 9:06 PM

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Just use VPN and make a whole different account

tiny spruce Dec 28, 2018, 9:20 PM

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Been having trouble with high ping last few days

night cloak Dec 28, 2018, 9:23 PM

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Everyone has @tiny spruce. Just make sure to exit all apps except pubg and have good wifi and device and it will help

tiny spruce Dec 28, 2018, 9:23 PM

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I have all of those things @night cloak

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The game has done this once before so hopefully it gets fixed soon

obtuse field Dec 28, 2018, 9:27 PM

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Help me please! A can't login my account!!!

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Speak Russian PLEASE!!

night cloak Dec 28, 2018, 9:28 PM

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Is there a error? What type of login are you using (like social media, device, etc)

obtuse field Dec 28, 2018, 9:28 PM

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I don't speak english!!

night cloak Dec 28, 2018, 9:28 PM

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Ok

obtuse field Dec 28, 2018, 9:28 PM

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I redmi 5 plus 4/64

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Divace

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Davice

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Ban

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Cheburek208

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User

night cloak Dec 28, 2018, 9:29 PM

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Есть ли ошибка? Какой тип входа вы используете (например, социальные сети, устройства и т. Д.)

obtuse field Dec 28, 2018, 9:29 PM

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Help me?

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Xiaomi redmi 5 plus 4/64

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Я играю через ник

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Ник: cheburek208

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Бан появился когда был добавлен карта викенди

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Вы мне поможете?

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Бан на 10 лет

night cloak Dec 28, 2018, 9:32 PM

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это логин на фейсбуке? как вы входите нормально? вы используете правильный пароль?

obtuse field Dec 28, 2018, 9:32 PM

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Да

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Все верно

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Когда вхожу- приходит уведомление "вы забанены на 10 лет"

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Я ваще хз шо делать

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Це х*йня

night cloak Dec 28, 2018, 9:34 PM

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posle igry na novoy karte vy poluchili soobshcheniye o zaprete?

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после игры на новой карте вы получили сообщение о запрете?

obtuse field Dec 28, 2018, 9:44 PM

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Да

night cloak Dec 28, 2018, 10:02 PM

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Ok

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I'm sorry I can't help you. Try customer support in game

tawny cape Dec 28, 2018, 10:05 PM

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@pulsar dragon what happens?

compact snow Dec 28, 2018, 10:36 PM

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Hello Pubg Mobile Support yesterday we made a match in the Crew Challenge and our score did not count. What can we do?

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📎 Screenshot_20181228-203829.png 📎 Screenshot_20181228-203841.png

slender gull Dec 28, 2018, 10:51 PM

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Where can I report exploiters

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📎 image0.png

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This guy was running through walls

night cloak Dec 28, 2018, 11:02 PM

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@night cloak it uses fb

dark stag Dec 28, 2018, 11:03 PM

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Hello Pubg Mobile Support, we made a match in the Crew Challenge and our score did not count. What can we do?

night cloak Dec 28, 2018, 11:04 PM

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@dark stag report in game

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@compact snow report in game

peak wadi Dec 28, 2018, 11:04 PM

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Hmmm, friends search not working?

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Like when we go to add friend & search for someone it doesn’t work

night cloak Dec 28, 2018, 11:05 PM

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Are you adding someone that is cross platform?

peak wadi Dec 28, 2018, 11:05 PM

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Nope

night cloak Dec 28, 2018, 11:06 PM

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Ok what are you searching for? Like is it a player I'd or username etc

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Id*

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And are you searching for it in the "add player" section?

peak wadi Dec 28, 2018, 11:07 PM

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Yup its an username

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Can you search for me? To see if its working?

night cloak Dec 28, 2018, 11:10 PM

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Yeah

small stag Dec 28, 2018, 11:10 PM

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which color item rarity is legendary and epic

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ive tried to google it nothin came up

night cloak Dec 28, 2018, 11:11 PM

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Also make sure to try the player Id @peak wadi

📎 Screenshot_20181228-181008.png

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@small stag I have a legendary and epic outfit that's both purple but different shades

small stag Dec 28, 2018, 11:13 PM

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so legendary is purple and epic is purple as well?

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i have two red rarity items i thought red was legendary and pruple was epic

vague trellis Dec 28, 2018, 11:14 PM

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Where is the report or support for the crew challenge? And is it legit that one squad already killed 77 from one match?

compact snow Dec 28, 2018, 11:16 PM

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Bad support

small stag Dec 28, 2018, 11:17 PM

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@compact snow he is a player not the devs give him some leeway

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@compact snow hes just tryin to help

compact snow Dec 28, 2018, 11:18 PM

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The Support in game send me here

small stag Dec 28, 2018, 11:19 PM

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well try it again

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tell them to fix it

compact snow Dec 28, 2018, 11:19 PM

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Ok

night cloak Dec 28, 2018, 11:19 PM

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I actually come here every day and help . I have a lot of knowledge of problems so anything you might encounter I have probably seen it. And you'll have to use customer support in game because we are discord support and devs don't use this server @compact snow

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@small stag do you mean red as in like purpleish red?

small stag Dec 28, 2018, 11:21 PM

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naw just straight up red like the soldiers crate hotpants or the cloth bandanna

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ive seen red, purple, blue, grey,and no color at all

stone bane Dec 28, 2018, 11:22 PM

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promote this man

small stag Dec 28, 2018, 11:23 PM

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@night cloak oh i also help out here too

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but with more gameplay problems

night cloak Dec 28, 2018, 11:23 PM

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Ah gotcha. I see now on the web that legendary is dark red, epic is purple and elite is dark purple

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Same

small stag Dec 28, 2018, 11:24 PM

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wait there is elite

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i think thats for PC and console

night cloak Dec 28, 2018, 11:24 PM

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Yeah I'm pretty sure the UI is about the same tho

small stag Dec 28, 2018, 11:24 PM

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its close

night cloak Dec 28, 2018, 11:25 PM

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Like color wise

small stag Dec 28, 2018, 11:25 PM

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but the red for me is bright red like neon red

night cloak Dec 28, 2018, 11:25 PM

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But anyways that's my opinion

small stag Dec 28, 2018, 11:25 PM

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ah ight

night cloak Dec 28, 2018, 11:25 PM

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We should talk in #chat now

small stag Dec 28, 2018, 11:26 PM

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palmah what assistance can i provide you

desert nacelle Dec 28, 2018, 11:26 PM

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One of the 2 games i played tonight for the crew challenge hasnt been counted yet

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We're supposed to be 9th

night cloak Dec 28, 2018, 11:26 PM

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Lots of people have had that problem today

small stag Dec 28, 2018, 11:26 PM

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hm that is a problem coming from many players today

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we have had conplaints like yours and a squad killing 77 player in one match

desert nacelle Dec 28, 2018, 11:27 PM

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Damn

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Thank u lmao,i was kinda worried

small stag Dec 28, 2018, 11:27 PM

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sadly the only way to get rid of it is to report it

night cloak Dec 28, 2018, 11:28 PM

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^^in game

desert nacelle Dec 28, 2018, 11:28 PM

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We need a proper anticheat tbh

small stag Dec 28, 2018, 11:28 PM

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once a patch comes out it should be fixed

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yeah it does

idle zealot Dec 28, 2018, 11:40 PM

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Hello Support, yesterday we made a match in the Crew Challenge and our score didn’t count. What can we do?

night cloak Dec 28, 2018, 11:41 PM

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@idle zealot it's already reported. Just wait for a fix and report to in game report function/support

idle zealot Dec 28, 2018, 11:43 PM

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okay thx

night cloak Dec 28, 2018, 11:44 PM

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Np

night cloak Dec 29, 2018, 12:06 AM

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@pearl kernel try signing out of game after updating picture then sign in and see if that worka

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Works*

tropic knot Dec 29, 2018, 1:01 AM

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Is it required to buy ranks in the royal pass maxed?

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Done every mission in the pass so far besides one but still am at a pathetic rank compared to others

📎 image0.png

elfin zodiac Dec 29, 2018, 1:03 AM

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@tropic knot I think so yea

tropic knot Dec 29, 2018, 1:04 AM

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Ripppp

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That sucks, I though you would only have to drop the 10$

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But then again you could use the UC you earn

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Well that’s all I need to know, thanks @elfin zodiac.

wintry mauve Dec 29, 2018, 1:26 AM

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Does anyone know if its necessary that crew leader got to be online for start match? Or Just 4 member?

small stag Dec 29, 2018, 1:38 AM

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@wintry mauve crew leader has tp be there i think

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*to

old thunder Dec 29, 2018, 1:57 AM

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I cant update the game for some reason

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Halfway of the update it will canc3l for some reason

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Pls help I didnt play for the past 2 days

narrow dock Dec 29, 2018, 2:00 AM

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Idk where to post so...is this possible?

📎 video.mov

vital sluice Dec 29, 2018, 2:03 AM

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The shot came from up hill, your head should be visible to him. @narrow dock .

narrow dock Dec 29, 2018, 2:04 AM

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I tried it and i didn’t see the head. Thanks anyway:)

vital sluice Dec 29, 2018, 2:04 AM

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What device are you using and do you have storage of about 4gb? @old thunder

small stag Dec 29, 2018, 2:34 AM

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@old thunder on google play or IOS

west kayak Dec 29, 2018, 2:35 AM

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FYI everyone The blue zone in the crew challenge is buffed after 3rd or 4th circle

noble flume Dec 29, 2018, 2:35 AM

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How to unlink my google account from pubg

west kayak Dec 29, 2018, 2:35 AM

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it starts chunking

small stag Dec 29, 2018, 2:35 AM

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@noble flume you cant sadly

old thunder Dec 29, 2018, 2:35 AM

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@vital sluice Im using an Andriod devicr and I jave 5 gb og space left

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@small staggoogle play

small stag Dec 29, 2018, 2:35 AM

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@old thunder does it download then stop

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even on wifi

old thunder Dec 29, 2018, 2:36 AM

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@small stag it updates

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But halfway it stops cuz of an error

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Yed I am using wifi

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Its been happpening for the last 2 days

small stag Dec 29, 2018, 2:37 AM

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k go to settings < apps< google play< uninstall updates< re update it < redownload

old thunder Dec 29, 2018, 2:37 AM

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And this also happened last time when the sanhok update was released

small stag Dec 29, 2018, 2:37 AM

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make sure to force stop as well

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@old thunder the < means enter a sub area

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or click

old thunder Dec 29, 2018, 2:39 AM

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Ill inform u if anything happens

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So far its still updating

small stag Dec 29, 2018, 2:39 AM

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k i had this happen and this fixed it

old thunder Dec 29, 2018, 2:39 AM

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1 hour left

small stag Dec 29, 2018, 2:40 AM

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k tell me when is cuts out

night cloak Dec 29, 2018, 2:40 AM

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Error 495, @old thunder?

small stag Dec 29, 2018, 2:40 AM

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yes

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ive had it as well

old thunder Dec 29, 2018, 2:40 AM

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@night cloak yes

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That error

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Its been in my mind

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Error 495

small stag Dec 29, 2018, 2:40 AM

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you need to uninstall the updates to google play

night cloak Dec 29, 2018, 2:41 AM

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Alright, has it been solved yet?

old thunder Dec 29, 2018, 2:41 AM

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Not yet

small stag Dec 29, 2018, 2:41 AM

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then re update it

night cloak Dec 29, 2018, 2:44 AM

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DM me, I'll solve it for you seperately, @old thunder.

small stag Dec 29, 2018, 2:44 AM

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@night cloak ive fixed this before