#questions | PUBG MOBILE | Page 295

rough horizon Dec 23, 2018, 2:42 AM

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@umbral lintel🤝

halcyon notch Dec 23, 2018, 2:43 AM

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Why is the wait time in solo fpp Na so bad

umbral lintel Dec 23, 2018, 2:47 AM

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Depends on ur region? Or maybe less solo people..is ur WiFi stable?

rough horizon Dec 23, 2018, 2:52 AM

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@halcyon notch it's because of the ppl playing more tpp than fpp

umbral lintel Dec 23, 2018, 2:52 AM

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Man I hope pubg will fix the graphics problem for high end phones

rough horizon Dec 23, 2018, 2:52 AM

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@umbral lintel do report about here in this channel

umbral lintel Dec 23, 2018, 2:52 AM

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Somehow fpp players are much more pro than tpp

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Okie

rough horizon Dec 23, 2018, 2:53 AM

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@umbral lintel fpp surely helps your skills

umbral lintel Dec 23, 2018, 2:54 AM

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Yes but I’m diamond V for tpp and golf for FPP so no difference..?

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Does my highest rank affect other modes

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Gold*

cosmic gazelle Dec 23, 2018, 2:57 AM

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My account is yet Blocked

rough horizon Dec 23, 2018, 2:57 AM

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@umbral lintel it helps your gameplay to be precise. Cause in tpp, you can use 3rd person view but for fpp you gotta be alert at all times.
And no it doesn't affect your other modes

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@cosmic gazelle contact the devs.
Email

cosmic gazelle Dec 23, 2018, 2:58 AM

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@rough horizon getting the automatically generated msg again and again -_- Idk wht i played Vikendi

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Why*

rough horizon Dec 23, 2018, 2:59 AM

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@cosmic gazelle are you using some 3rd part app or using some mods, something like that??

small moth Dec 23, 2018, 3:00 AM

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How do i do the progress mission for lvl 9...i send message in the chat but it says it’s not completed

cosmic gazelle Dec 23, 2018, 3:00 AM

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I got banned for playing Vikendi not because of hacks etc

rough horizon Dec 23, 2018, 3:00 AM

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@cosmic gazelle then you email the devs stating your cause of ban

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@small moth is this about the global chat accomplishment in the achievement??

small moth Dec 23, 2018, 3:01 AM

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I think so

cosmic gazelle Dec 23, 2018, 3:01 AM

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@rough horizon I already mailed them 4 times and got the automatically generated reply from email as well as from in game file claim

rough horizon Dec 23, 2018, 3:02 AM

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@small moth ok. Well it should be completed then

small moth Dec 23, 2018, 3:03 AM

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The lvl 9 progress mission says to enter a chatroom

rough horizon Dec 23, 2018, 3:03 AM

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@cosmic gazelle then you gotta be patient for them to process your request

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@small moth yea

small moth Dec 23, 2018, 3:03 AM

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But when i type a message in the global chat, the mission does not complete

cosmic gazelle Dec 23, 2018, 3:05 AM

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It's been 2 days now.
I was pushing my rank and now my server ranking would've been gone higher.
Atleast they should give a proper time when they're gonna un-ban or they should give an update ASAP but nothing is happening.

small moth Dec 23, 2018, 3:05 AM

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I press go, it directs me to the chat. I type something but i still cant claim the rewards

rough horizon Dec 23, 2018, 3:07 AM

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I will send you dm @small moth

tidal venture Dec 23, 2018, 3:08 AM

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Hey guys, just wondering what time of day the Crew challenge games were for each region? I play from australia so I’m wondering which region would be the best for me to sign up to

rough horizon Dec 23, 2018, 3:08 AM

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@cosmic gazelleit should be done soon but you have to wait until they process it

wise mulch Dec 23, 2018, 3:08 AM

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is real?

📎 IMG-20181221-WA0017.jpg

night cloak Dec 23, 2018, 3:11 AM

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Related to fixing bans ? @wise mulch

wise mulch Dec 23, 2018, 3:11 AM

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yeah

night cloak Dec 23, 2018, 3:11 AM

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Yea it's real

wise mulch Dec 23, 2018, 3:12 AM

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great, I was one of the affected, brought me a gas I'm really relieved and happy.

night cloak Dec 23, 2018, 3:13 AM

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It was posted on twitter too but they deleted it

rough horizon Dec 23, 2018, 3:14 AM

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@tidal ventureits same for all the regions

tidal venture Dec 23, 2018, 3:14 AM

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The same time of day?

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So Asia and NA and Europe all play at once?

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I don’t think so bro

rough horizon Dec 23, 2018, 3:16 AM

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For each region there will be 2-3 matches to join so probably it goes same for all regions

night cloak Dec 23, 2018, 3:19 AM

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No

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Someone get unban?

pliant musk Dec 23, 2018, 3:27 AM

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Yea plz ban

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Whole squad hacking in Crown

fallow anvil Dec 23, 2018, 3:27 AM

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Does anyone know what i should do if i didn't receive UC after it was charged in my account?

pliant musk Dec 23, 2018, 3:27 AM

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My team just got wiped in 2 seconds and we were sitting in a house

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@fallow anvil contact support

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📎 20181222_222124_rmscr.jpg

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This person shot us and killed all of us

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Shot us through the wall....

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Man 3 times

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I met hackers

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There is

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But its a paid

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Hack probably

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Man im in Crown 3 and once i reached

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I met 3 hackers

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Today

fallow anvil Dec 23, 2018, 3:29 AM

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I contacted support but i got no reply. its been two days.

pliant musk Dec 23, 2018, 3:29 AM

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Contact someone here then @fallow anvil

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So tru

wraith brook Dec 23, 2018, 3:33 AM

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@night cloak Not here .

pliant musk Dec 23, 2018, 3:34 AM

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Lmao

wraith brook Dec 23, 2018, 3:34 AM

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@fallow anvil Send them another message.

pliant musk Dec 23, 2018, 3:34 AM

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Channel

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:GWfroggyZoomeyes:

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Lmao

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pubgmairdrop

wraith brook Dec 23, 2018, 3:34 AM

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Move to #chat .

pliant musk Dec 23, 2018, 3:35 AM

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:GWqlabsKek:

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Bruh

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Why i cant ise emotes xd

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Lmfao

storm flumeBOT Dec 23, 2018, 3:35 AM

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Please avoid going off-topic. You can have unrelated conversations in #chat.

little delta Dec 23, 2018, 3:40 AM

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Hey

wraith brook Dec 23, 2018, 3:41 AM

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@little delta Do you need any help ?

little delta Dec 23, 2018, 3:41 AM

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I kinda have problem with aiming

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the problem...is i cant move my horizontal aim

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Im claw btw

elfin zodiac Dec 23, 2018, 3:42 AM

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Claw players are having issues

little delta Dec 23, 2018, 3:42 AM

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....

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🤔

elfin zodiac Dec 23, 2018, 3:42 AM

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I have noticed that

wraith brook Dec 23, 2018, 3:42 AM

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@little delta Try normal settings .

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Don't go for claw.

little delta Dec 23, 2018, 3:42 AM

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😳

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All i can do is now, claw

next bronze Dec 23, 2018, 3:43 AM

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@little delta maybe your claw setup isnt gud enough

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i have no problems with my claw setup

little delta Dec 23, 2018, 3:44 AM

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Not that i know

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U see.....when u fire with index and move with left thumb.....aim using right thumb....the crosshair wont move

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Its kinda locked

wraith brook Dec 23, 2018, 3:45 AM

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@little delta Provide a ss of your settings.

marble temple Dec 23, 2018, 3:45 AM

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Pubgm is broken.

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No optimization.

next bronze Dec 23, 2018, 3:46 AM

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@little delta that setup is only good for long range

little delta Dec 23, 2018, 3:46 AM

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Pubgm is optimzed

marble temple Dec 23, 2018, 3:46 AM

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How?

little delta Dec 23, 2018, 3:46 AM

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@next bronze wtf r u talking?

next bronze Dec 23, 2018, 3:46 AM

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@marble temple why do you say so

marble temple Dec 23, 2018, 3:47 AM

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Coz it doesn't run smooth..... It just keep freezing

little delta Dec 23, 2018, 3:47 AM

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@marble temple for frigging unreal engine game....it is optimized

next bronze Dec 23, 2018, 3:47 AM

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@marble temple thats your phone not being good

little delta Dec 23, 2018, 3:47 AM

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Yep @next bronze

marble temple Dec 23, 2018, 3:47 AM

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Then why it runs good before?

night cloak Dec 23, 2018, 3:47 AM

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Guys this is support not general chat. Please use #chat for discussion and please only use this for support

little delta Dec 23, 2018, 3:47 AM

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@marble temple format ur phn

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I did it 3 days before

next bronze Dec 23, 2018, 3:47 AM

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@marble temple is your phone constantly overheating?

marble temple Dec 23, 2018, 3:47 AM

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Nope

wraith brook Dec 23, 2018, 3:48 AM

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@marble temple What is your device ?

marble temple Dec 23, 2018, 3:48 AM

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Mi note 4

little delta Dec 23, 2018, 3:48 AM

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@marble temple im using 625 processor and 4gb ram....

wraith brook Dec 23, 2018, 3:48 AM

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@marble temple Sometimes servers get over populated . Over populated server + potato connection and devices often leads to lag . Not saying your device is potato just giving example.

little delta Dec 23, 2018, 3:48 AM

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Same feature.....u get 51 to 60 one smooth with 900 p resolution

next bronze Dec 23, 2018, 3:49 AM

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@vagrant moon dont advertise here

little delta Dec 23, 2018, 3:49 AM

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@vagrant moon XD

wraith brook Dec 23, 2018, 3:49 AM

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@vagrant moon Not here .

next bronze Dec 23, 2018, 3:49 AM

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i need vbucks but not here pls

wraith brook Dec 23, 2018, 3:49 AM

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@vagrant moon Delete it.

night cloak Dec 23, 2018, 3:49 AM

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@vagrant moon have fun getting muted

marble temple Dec 23, 2018, 3:50 AM

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Instead of saying that the update will be coming shortly to fix this...... You guys are blaming the device.

vital sluice Dec 23, 2018, 3:50 AM

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It's deleted. Restart discord and please move to #chat

night cloak Dec 23, 2018, 3:50 AM

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Guys this is support channel not chat

marble temple Dec 23, 2018, 3:50 AM

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I'm not the alone facing this! There are many

night cloak Dec 23, 2018, 3:50 AM

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Move it to #chat now

wraith brook Dec 23, 2018, 3:50 AM

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@marble temple At 4gb ram you can run smoothly on balanced graphics only.

marble temple Dec 23, 2018, 3:51 AM

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It doesnt even run smoothly on..... Smooth

wraith brook Dec 23, 2018, 3:51 AM

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@marble temple Clear ram before starting .

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@marble temple I played it on 4gb ram , no lag I faced.

marble temple Dec 23, 2018, 3:52 AM

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I'm not facing lags! I'm facing the screen freeze

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On opening the scope the game freezes

night cloak Dec 23, 2018, 3:53 AM

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@marble temple unless you need support then move to #chat before you get muted for going off topic

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@wraith brook u too

hoary plaza Dec 23, 2018, 3:54 AM

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If your account is suspended while playing Vikendi Map by getting this error "Data has changed and you have been disconnected", the accounts suspended after 21st December will be recovered. Contact me or any Moderator privately along with Character ID, profile ss and ss of this error, we apologise for the inconvenience.

Note: Do not spam in DMs if your account is suspended for using any third party app to modify the game.

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I cant not find this message

wraith brook Dec 23, 2018, 3:54 AM

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@night cloak Oh man ... I am just helping him.

hoary plaza Dec 23, 2018, 3:54 AM

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Can anyone help

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:GWlegacyBlobThump:

vital sluice Dec 23, 2018, 3:55 AM

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@marble temple I have the problem myself too . As the game improves, few devices get outdated .
You just need to set on smooth and balanced settings and play the game , there's nothing else we can do about it.
If u feel it's a problem do report it to the customer care.

storm flumeBOT Dec 23, 2018, 3:55 AM

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You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

vital sluice Dec 23, 2018, 3:55 AM

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@hoary plaza are you on emulator?

marble temple Dec 23, 2018, 3:55 AM

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I said the same before!

wraith brook Dec 23, 2018, 3:56 AM

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Ok

hoary plaza Dec 23, 2018, 3:56 AM

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@vital sluice no

vital sluice Dec 23, 2018, 3:56 AM

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@hoary plaza dm me with the details.

hoary plaza Dec 23, 2018, 3:58 AM

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@vital sluice check

night cloak Dec 23, 2018, 4:01 AM

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@vital sluice Can you give me Recruiter Role?

vital sluice Dec 23, 2018, 4:01 AM

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Dm me your post @night cloak. So I can check it before you post it .

night cloak Dec 23, 2018, 4:02 AM

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You already know @vital sluice

vital sluice Dec 23, 2018, 4:03 AM

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Alright u can post now @night cloak.

night cloak Dec 23, 2018, 4:04 AM

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Done

rocky timber Dec 23, 2018, 4:14 AM

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How do i disable the backpack in the menu?

📎 Screenshot_20181223_121104.jpg

night cloak Dec 23, 2018, 4:15 AM

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@hoary plaza where do u get ther messege

fierce comet Dec 23, 2018, 4:16 AM

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Buildings are disappearing when I enter the match again
Also sometimes I can't switch guns
(No ping issue I can do everything except switching)

vital sluice Dec 23, 2018, 4:17 AM

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@rocky timber cannot disable the bagpack, they could have added it intentionally to stay on the back

rocky timber Dec 23, 2018, 4:17 AM

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Hmm ok thx

vital sluice Dec 23, 2018, 4:18 AM

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@fierce comet should be server problems or the internet speed . Try playing on a faster network or switch to a different network

winter abyss Dec 23, 2018, 4:24 AM

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There is a Cheater on YT Live. How to report?

zenith light Dec 23, 2018, 4:28 AM

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Hey there

vague trellis Dec 23, 2018, 4:30 AM

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Anytime pubg will release a push-to-talk button? It’s so annoying hearing mono sounds when you turn on your mic!!

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Also why after the new update, it always gets stuck when I turn left or right in buildings? I don’t mean network lag, this is game lag. It is making me dizzy. I’m on iPhone 7

cinder flax Dec 23, 2018, 4:31 AM

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😂

hollow brook Dec 23, 2018, 4:31 AM

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Any buddy now how to fix lag?????

brave kiln Dec 23, 2018, 4:32 AM

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You guys let the Developers of this game know ,why do we still have hackers??.. come on! As a developer you should know the doors were this hackers are come in ,so close them .. there's no excuse .

vague trellis Dec 23, 2018, 4:32 AM

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And yes I’m setting it on smooth

brave kiln Dec 23, 2018, 4:33 AM

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Encrypt your game Files and Code .. so this third party apps can't modified the game .. it's not that hard

hollow brook Dec 23, 2018, 4:33 AM

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@brave kilnwhat

brave kiln Dec 23, 2018, 4:34 AM

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@hollow brook this Devs know they can stop all this hacking crap but they just allowing it

night cloak Dec 23, 2018, 4:34 AM

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@brave kiln there are people who can write codes to hack by themselves and it can only be detected though the report system.

brave kiln Dec 23, 2018, 4:36 AM

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@night cloak So encrypt the game ?? Let me tell you this , if you build a house and a intruder comes in , your telling me you won't know we're this guys are coming in from?

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Most of the game is server sided wich yes it stops most hacks ,but the files are not protected

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The moving time should also be server sided to stop speed hacks

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Example: Game Guardian modifies the files to get some type of X-ray crap , so with encrypted files , the app won't be able to read them

honest tundra Dec 23, 2018, 4:43 AM

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Any word on anybody not being able to 4x zoom to aim on war

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📎 Screenshot_20181222-224134_Photos.jpg

storm flumeBOT Dec 23, 2018, 4:43 AM

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Hello, @honest tundra!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

honest tundra Dec 23, 2018, 4:44 AM

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Thanks

brave kiln Dec 23, 2018, 4:45 AM

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Anyway that's all I had to report ,thanks for your time dudes , looking up to new patches

icy carbon Dec 23, 2018, 4:55 AM

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Does this mean that I can change my time slot if I change my device’s time zone?

📎 image0.png

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And also 4 matches per day?

toxic tree Dec 23, 2018, 4:57 AM

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📎 Capture_2018-12-22-23-56-32.png

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I have access to storage enabled

steel narwhal Dec 23, 2018, 4:58 AM

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After the 0.10 the pubg mobile lite every time show that Stopper

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That stop

toxic tree Dec 23, 2018, 5:10 AM

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So basically i cant play it on my phone now?

vital sluice Dec 23, 2018, 5:13 AM

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Are u using the lite version? @toxic tree

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Restart your device and check the settings for permissions again and start the game if it's the live version.

toxic tree Dec 23, 2018, 5:19 AM

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Its on my phone its the regular version

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I already restarted phone and still not working

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@vital sluice

toxic tree Dec 23, 2018, 5:40 AM

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And theres no support lol

night cloak Dec 23, 2018, 5:45 AM

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PubgM crashing when i try to login with my account

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Only

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😭 😭

snow valve Dec 23, 2018, 5:47 AM

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@toxic tree did you granted PUBG mobile storage permissions?

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Check it once

toxic tree Dec 23, 2018, 5:47 AM

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Lycn yes it was already enabled

📎 Capture_2018-12-23-00-17-22.png

snow valve Dec 23, 2018, 5:47 AM

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Force stop the app and clear cache

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Then restart pubgm

toxic tree Dec 23, 2018, 5:48 AM

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Im redownloading

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If redownloading doesnt work ill try that

snow valve Dec 23, 2018, 5:48 AM

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Hmm okay ...

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👍

night cloak Dec 23, 2018, 5:48 AM

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rip

snow valve Dec 23, 2018, 5:48 AM

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@night cloak can you tell it in detail? Whats happening

night cloak Dec 23, 2018, 5:49 AM

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Even i don't know

snow valve Dec 23, 2018, 5:49 AM

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State your problem ...What's the problem you getting?

night cloak Dec 23, 2018, 5:49 AM

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Force closing app with my account only

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I am able to play with guest id but not with my id

snow valve Dec 23, 2018, 5:50 AM

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Sorry I won't get you,what is the problem you getting in PUBG mobile?

night cloak Dec 23, 2018, 5:50 AM

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Should i provide you video?

snow valve Dec 23, 2018, 5:50 AM

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Okay

night cloak Dec 23, 2018, 5:50 AM

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Give me a second let me make it

snow valve Dec 23, 2018, 5:50 AM

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👍

night cloak Dec 23, 2018, 5:56 AM

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📎 videocompress-091-2018_12_23_11_23_04.mp4

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See sar

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😖 😫

snow valve Dec 23, 2018, 5:57 AM

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Ok

night cloak Dec 23, 2018, 5:57 AM

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This happening with my account only

queen junco Dec 23, 2018, 5:57 AM

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Game lagging too much

snow valve Dec 23, 2018, 5:58 AM

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@queen junco Report it in game!

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@night cloak try force stop and clearing cache of PUBG mobile

night cloak Dec 23, 2018, 5:58 AM

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Tried sar

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Even i tried in different devices

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Even in pc

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Still same

queen junco Dec 23, 2018, 5:59 AM

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How to report this in game

night cloak Dec 23, 2018, 5:59 AM

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This issue happening with my account only

queen junco Dec 23, 2018, 5:59 AM

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Can't you tell me the procedure

snow valve Dec 23, 2018, 5:59 AM

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@queen junco There's a button of report in game

queen junco Dec 23, 2018, 5:59 AM

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Ok

snow valve Dec 23, 2018, 6:00 AM

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button located in the bottom right corner of the main menu @queen junco

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@night cloak do this

📎 IMG_20181223_113109.jpg

queen junco Dec 23, 2018, 6:00 AM

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Report option showing after the match finish is I'm right...?????

woeful yoke Dec 23, 2018, 6:01 AM

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This is the worst update ever

snow valve Dec 23, 2018, 6:01 AM

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@queen junco yes from there you can do too....

woeful yoke Dec 23, 2018, 6:01 AM

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So much problems r arising

night cloak Dec 23, 2018, 6:01 AM

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@snow valve sir i dont this this gonna work bacause i tried in pc still it force closing

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Think*

snow valve Dec 23, 2018, 6:02 AM

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@night cloak first try it in phone and tell me

night cloak Dec 23, 2018, 6:02 AM

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Ok sir

queen junco Dec 23, 2018, 6:02 AM

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Can you tell me another option to do so

snow valve Dec 23, 2018, 6:02 AM

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button located in the bottom right corner of the main menu @ProfVT

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See it on the main menu

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@night cloak what is the ram of your mobile?

night cloak Dec 23, 2018, 6:03 AM

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4gb

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Asus max pro m1 device name

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I am able to play with guest or my friend id

snow valve Dec 23, 2018, 6:03 AM

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Hmm ...ok try doing the procedure I told you

night cloak Dec 23, 2018, 6:04 AM

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Still same

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Sir

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😭 😭

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I have royal pass in it

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Lots of skin too

cunning prairie Dec 23, 2018, 6:05 AM

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Is anyone else having connection problems?

snow valve Dec 23, 2018, 6:05 AM

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Reinstall Pubg mobile @night cloak

night cloak Dec 23, 2018, 6:05 AM

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@snow valve tried 10times

snow valve Dec 23, 2018, 6:05 AM

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@cunning prairie Can you explain in detail? What's your problem

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@night cloak

cunning prairie Dec 23, 2018, 6:06 AM

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@snow valve shop doesn't load. All I can see is the background image

snow valve Dec 23, 2018, 6:06 AM

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Can you help Cyade?

cunning prairie Dec 23, 2018, 6:06 AM

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Same for RP missions as well

snow valve Dec 23, 2018, 6:06 AM

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@cunning prairieReport it in game...Might be a bug

night cloak Dec 23, 2018, 6:07 AM

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You have to reset your device to solve the issue. I know it's difficult but that is the only option to solve it, @night cloak.

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@night cloak sar i even did this😂 😂

snow valve Dec 23, 2018, 6:07 AM

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Huh.

night cloak Dec 23, 2018, 6:07 AM

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Still same

cunning prairie Dec 23, 2018, 6:07 AM

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@snow valve ok

snow valve Dec 23, 2018, 6:07 AM

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@cunning prairie 👍 👍

night cloak Dec 23, 2018, 6:08 AM

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@night cloak sar i tried in many devices all having same issue

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Strange . It usually works.

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And am able to play with different account or guest

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This issue related to my account only

snow valve Dec 23, 2018, 6:08 AM

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The issue is with your Pubg mobile application...

night cloak Dec 23, 2018, 6:08 AM

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Game was freezing so i reinstalled pubgm from then i am facing this

snow valve Dec 23, 2018, 6:08 AM

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@night cloak did you installed from playstore?

night cloak Dec 23, 2018, 6:09 AM

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Yes

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Try installing from official site, @night cloak.

jolly flame Dec 23, 2018, 6:09 AM

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Can anybody help me?
I am with the following problem, I am Brazilian game pubg mobile in the emulator, days ago a youtuber promoted by pubg mobile br, published a video talking to download the vietnan client that was more stable and bla bla bla ... but after connecting my account there it was not possible to go back to the global version. and whenever I start the game I get the notification that if I am not vietnan and remain using the client I will be banned. Does anyone know how I can be transferring my account to the global client again?

upper osprey Dec 23, 2018, 6:09 AM

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Well issue I bought some uc and it didn't show that I have any and it took money off my account

night cloak Dec 23, 2018, 6:09 AM

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@snow valve sir if problem in my pubgm application then why i am able to play with guest id?

wraith brook Dec 23, 2018, 6:09 AM

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@upper osprey Contact pubgm customer support.

spring void Dec 23, 2018, 6:09 AM

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@jolly flame use #emulator-support

snow valve Dec 23, 2018, 6:10 AM

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@upper osprey it might be in queue have some patience it might come up!

marble temple Dec 23, 2018, 6:10 AM

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When will they optimize!!!???

jolly flame Dec 23, 2018, 6:10 AM

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tanks @spring void

upper osprey Dec 23, 2018, 6:10 AM

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I have waited 3hours and messaged support in game

night cloak Dec 23, 2018, 6:10 AM

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😭

snow valve Dec 23, 2018, 6:10 AM

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@marble temple Report it in game,probably in next patch update

wraith brook Dec 23, 2018, 6:10 AM

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@upper osprey Wait more

marble temple Dec 23, 2018, 6:10 AM

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That game freeze can't be fixed even after using gfx!!

snow valve Dec 23, 2018, 6:10 AM

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@marble temple gfx make your account to be banned

spring void Dec 23, 2018, 6:11 AM

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@marble temple try repairing

marble temple Dec 23, 2018, 6:11 AM

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So what?

#

I still can't play!

snow valve Dec 23, 2018, 6:11 AM

#

Your account will be banned... If you attempt using GFX tools

sleek plinth Dec 23, 2018, 6:11 AM

#

@jolly flame we cant do anything about that issue your having, please go to the link and list the issue your having. https://pubgmobile.helpshift.com/

PUBG Corp. Support

PUBG Mobile

Have a question? Search for answers

spring void Dec 23, 2018, 6:11 AM

#

@marble temple reinstall or repair it used to happen with me too

night cloak Dec 23, 2018, 6:11 AM

#

@marble temple cause of this i tried reinstalling but from then i am not able to login

marble temple Dec 23, 2018, 6:12 AM

#

They just launched the map...... No optimization

#

Making the game horrible for low end devices!

#

Can't play at alll

snow valve Dec 23, 2018, 6:12 AM

#

New update comes with new Problems Bugs/glitches ...wait for the patch update to be fixed till then all you can do report it in game

night cloak Dec 23, 2018, 6:13 AM

#

@snow valve any way to fix my issue sir?

marble temple Dec 23, 2018, 6:13 AM

#

Till when I should wait? 1 month! Then my 800₹ will be of no use for me!?

odd ginkgo Dec 23, 2018, 6:13 AM

#

Ever since the update , when I throw grenade / smoke . my screen is kinda freezing and audio distortion . Does anyone have the same problem ?

marble temple Dec 23, 2018, 6:13 AM

#

Who will return that?

spring void Dec 23, 2018, 6:13 AM

#

@odd ginkgo i do

marble temple Dec 23, 2018, 6:13 AM

#

My RP is of no use if I can't play!

snow valve Dec 23, 2018, 6:13 AM

#

@marble temple There's no Policy to return your money

night cloak Dec 23, 2018, 6:13 AM

#

@marble temple sir i lost my 800rs

#

My rp is 47

spring void Dec 23, 2018, 6:14 AM

#

@marble temple have you tried repairing or reinstalling?

odd ginkgo Dec 23, 2018, 6:14 AM

#

@spring void do you have a solution ?

night cloak Dec 23, 2018, 6:14 AM

#

But dont know what happening withmy account

marble temple Dec 23, 2018, 6:14 AM

#

I've tried repairing

snow valve Dec 23, 2018, 6:14 AM

#

@marble temple it can't be returned as told when you buying the rp!

marble temple Dec 23, 2018, 6:14 AM

#

But it's of no use! Still the same issue.

spring void Dec 23, 2018, 6:14 AM

#

@odd ginkgo no it is just for few seconds which i can handle

marble temple Dec 23, 2018, 6:14 AM

#

They are fraud!

snow valve Dec 23, 2018, 6:14 AM

#

Oof

spring void Dec 23, 2018, 6:14 AM

#

@marble temple how much is your device ram?

marble temple Dec 23, 2018, 6:14 AM

#

3gb ram!

night cloak Dec 23, 2018, 6:15 AM

#

Just tell us your device model

spring void Dec 23, 2018, 6:15 AM

#

@marble temple are you running on high graphics?

night cloak Dec 23, 2018, 6:15 AM

#

Where should i report my issue?

marble temple Dec 23, 2018, 6:15 AM

#

No

spring void Dec 23, 2018, 6:15 AM

#

@night cloak in settings there is customer support?

marble temple Dec 23, 2018, 6:15 AM

#

Im playing at the lowest

night cloak Dec 23, 2018, 6:15 AM

#

@marble temple what is your device model.

marble temple Dec 23, 2018, 6:15 AM

#

Smooth, framerate @ low,

snow valve Dec 23, 2018, 6:15 AM

#

@spring void he can't able to get in game ..he is getting Pubg mobile has stopped

marble temple Dec 23, 2018, 6:15 AM

#

RedMi 3s Prime

night cloak Dec 23, 2018, 6:16 AM

#

you can't experience the flawless performance on low end devices, @marble temple.

spring void Dec 23, 2018, 6:16 AM

#

@snow valve try on otherr device

next bronze Dec 23, 2018, 6:16 AM

#

@marble temple what fps options do you have

night cloak Dec 23, 2018, 6:16 AM

#

@spring void same sir

marble temple Dec 23, 2018, 6:16 AM

#

They didn't tell this while I was buying the RP!?

#

Is this a joke? Am I a joke?

spring void Dec 23, 2018, 6:16 AM

#

@night cloak use account which doesnot bugs

night cloak Dec 23, 2018, 6:17 AM

#

@spring void i have royal pass in it

marble temple Dec 23, 2018, 6:17 AM

#

Did they say that the next update is only for 4gb ram devices?

night cloak Dec 23, 2018, 6:17 AM

#

And lots of skins

spring void Dec 23, 2018, 6:17 AM

#

@marble temple make sure you have some extra storage on your device

night cloak Dec 23, 2018, 6:17 AM

#

I am playing since season 1

marble temple Dec 23, 2018, 6:17 AM

#

I've 7gb of storage

spring void Dec 23, 2018, 6:17 AM

#

@night cloak only report using other account it may get fixed

marble temple Dec 23, 2018, 6:17 AM

#

Free

next bronze Dec 23, 2018, 6:17 AM

#

@marble temple any devices above 2gb ram can play

marble temple Dec 23, 2018, 6:17 AM

#

!

night cloak Dec 23, 2018, 6:17 AM

#

@spring void i am able to do that sir

marble temple Dec 23, 2018, 6:17 AM

#

Why is it freezing!?

night cloak Dec 23, 2018, 6:17 AM

#

Watch above video

spring void Dec 23, 2018, 6:17 AM

#

@marble temple on all maps or one?

next bronze Dec 23, 2018, 6:18 AM

#

your device RAM management isnt good

marble temple Dec 23, 2018, 6:18 AM

#

Specially on erangle

spring void Dec 23, 2018, 6:18 AM

#

@night cloak do that it is only solution

night cloak Dec 23, 2018, 6:18 AM

#

@marble temple your chip set is old and any Snapdragon started with 4 is unplayable.

storm flumeBOT Dec 23, 2018, 6:18 AM

#

Please avoid going off-topic. You can have unrelated conversations in #chat.

night cloak Dec 23, 2018, 6:18 AM

#

@spring void but how😭

marble temple Dec 23, 2018, 6:18 AM

#

As I start playing erangle..... The level of freezing increases,

next bronze Dec 23, 2018, 6:18 AM

#

this usually happens with low RAM devices

marble temple Dec 23, 2018, 6:18 AM

#

Isn't 3gb sufficient?

spring void Dec 23, 2018, 6:18 AM

#

I have two gb ram device it is very smooth for me @next bronze

night cloak Dec 23, 2018, 6:19 AM

#

Anyonr here can solve my issue:(

next bronze Dec 23, 2018, 6:19 AM

#

@marble temple when it freezes, does it pause at 1 frame and have weird static sounds?

night cloak Dec 23, 2018, 6:19 AM

#

@marble temple you just need a better chip, ram is not important expect it is <2.

marble temple Dec 23, 2018, 6:20 AM

#

The game didn't say that it will run only on 4gb ram... Rest are fools... Just buy the RP and become more fool... Waste your 800 and then listen from the devs that your device is low end!

spring void Dec 23, 2018, 6:20 AM

#

@night cloak please try customer support , restart device

night cloak Dec 23, 2018, 6:20 AM

#

@spring void sir i tried in different devices + even in pc

#

Still same!!!!!

marble temple Dec 23, 2018, 6:21 AM

#

@next bronzeit just stops..... And suppose if someone is spraying then ill hear only the sound of one bullet

night cloak Dec 23, 2018, 6:21 AM

#

3 GB is not sufficent for some devices. It depends upon the ram management of device and processor too and keep in mon that when new update release the game becomes unstable and it takes time to fix issues, @marble temple.
Now please move to respective channels we cant help you further.

#

@marble temple this happening with me in last circle

spring void Dec 23, 2018, 6:21 AM

#

@marble temple we can assume problem is in your device rather than game

night cloak Dec 23, 2018, 6:21 AM

#

😭 😭

next bronze Dec 23, 2018, 6:21 AM

#

@marble temple try updating android system

marble temple Dec 23, 2018, 6:22 AM

#

OK then take your stupid game and return my money!

spring void Dec 23, 2018, 6:22 AM

#

@marble temple it is not games fault it is your device

night cloak Dec 23, 2018, 6:22 AM

#

Any purchase is non refundable.

marble temple Dec 23, 2018, 6:22 AM

#

Did they warn me?

#

Before purchasing that your device is low end?

night cloak Dec 23, 2018, 6:23 AM

#

@spring void sir what about me

marble temple Dec 23, 2018, 6:23 AM

#

That time it was working fantastic

night cloak Dec 23, 2018, 6:23 AM

#

Issue is not related to my device

spring void Dec 23, 2018, 6:23 AM

#

@marble temple we cannot help you any further please leave and use customer support

night cloak Dec 23, 2018, 6:23 AM

#

Then why i am not able to login

#

Please stop this discussion and move to #chat .

spring void Dec 23, 2018, 6:24 AM

#

@night cloak by which account are you logging in (facebook e.t.c)

night cloak Dec 23, 2018, 6:24 AM

#

Are you able to login with another account , @night cloak?

#

Facebook

#

@night cloak yes sar

spring void Dec 23, 2018, 6:24 AM

#

@night cloak what happens after you login?

night cloak Dec 23, 2018, 6:25 AM

#

App freeze then it close

#

I provide video

next bronze Dec 23, 2018, 6:25 AM

#

@marble temple well you'll just have to deal with bad performance for now until you get a newer device

night cloak Dec 23, 2018, 6:25 AM

#

Looi above

#

Look*

#

Then go to that account login via it then report the issue to the customer service in game , @night cloak.

merry sandal Dec 23, 2018, 6:25 AM

#

You're more than welcome to seek support for the game here, @marble temple.

night cloak Dec 23, 2018, 6:25 AM

#

@night cloak oh

#

Let me try :)

#

Sure. Remember it takes time for them to reply and find solution for your issue. So be patient, @night cloak.

#

I am leader of wss clan and my account having this issue so its hard for me to leave this account

#

@night cloakok sir :)

#

👍

final relic Dec 23, 2018, 6:32 AM

#

Hello there why I cant open pubg moblie in my phone?

autumn rover Dec 23, 2018, 6:38 AM

#

LYCNīlīM3RCURY how this name exceeds 14 characters

#

It is exactly 14

#

Any mod

#

@open hound ?

wraith brook Dec 23, 2018, 6:47 AM

#

@autumn rover Limit is 14 characters only.

night cloak Dec 23, 2018, 6:48 AM

#

What is the use of curve line on vss scope?
I want to know the physics.

wraith brook Dec 23, 2018, 6:49 AM

#

@night cloak Channel for issues .

night cloak Dec 23, 2018, 6:49 AM

#

Where to goo?

wraith brook Dec 23, 2018, 6:49 AM

#

@night cloak Use YouTube .

night cloak Dec 23, 2018, 6:49 AM

#

Lol. Bye

#

Which curve line you are talking about, @night cloak? I suppose there is only one horizontal line on vss.

#

@night cloakgiyf.com

wraith brook Dec 23, 2018, 6:52 AM

#

@final relic Have you installed or not able to ?

autumn rover Dec 23, 2018, 6:52 AM

#

@wraith brook mind to count , its exactky 14

final relic Dec 23, 2018, 6:52 AM

#

I did download it

#

I cant open the app himsefl

wraith brook Dec 23, 2018, 6:52 AM

#

@autumn rover It can be upto 14 . Not more than .

#

@final relic Device ?

autumn rover Dec 23, 2018, 6:53 AM

#

it is 14 LYCNīlīM3RCURY ( @wraith brook count please)

#

name not more than 14

final relic Dec 23, 2018, 6:53 AM

#

J7

spring canyon Dec 23, 2018, 6:53 AM

#

@final relic What happend bro

final relic Dec 23, 2018, 6:53 AM

#

I cant open my app

wraith brook Dec 23, 2018, 6:53 AM

#

@autumn rover Yes it can be 14 .

autumn rover Dec 23, 2018, 6:54 AM

#

but it still not accepting

wraith brook Dec 23, 2018, 6:54 AM

#

@final relic Tried reinstalling ?

final relic Dec 23, 2018, 6:54 AM

#

Yes

#

Didnt work

spring canyon Dec 23, 2018, 6:54 AM

#

Whats showing in the screen @final relic

autumn rover Dec 23, 2018, 6:54 AM

#

says more than 14 rather it is exactly 14

final relic Dec 23, 2018, 6:55 AM

#

Is this something happened with the beta of the map?

wraith brook Dec 23, 2018, 6:55 AM

#

@autumn rover I have seen many people having 14 characters . It is not something to be worried much.

#

@final relic What's exactly happening ?

final relic Dec 23, 2018, 6:55 AM

#

Idk

#

I just woke up

#

And I want to play pubg

#

And I cant open it

spring canyon Dec 23, 2018, 6:56 AM

#

@final relic yeah there are some crash issues ..refer playstore the details are given

autumn rover Dec 23, 2018, 6:56 AM

#

did u even get my question? nvm i am wasting my time here i guess @wraith brook

final relic Dec 23, 2018, 6:56 AM

#

📎 Screenshot_20181223-085614_PUBG_MOBILE.jpg

wraith brook Dec 23, 2018, 6:56 AM

#

@final relic Try restarting your device .

final relic Dec 23, 2018, 6:56 AM

#

See

spring canyon Dec 23, 2018, 6:56 AM

#

@final relic Dont worry your problem will be solved

wraith brook Dec 23, 2018, 6:56 AM

#

@autumn rover What do you want ?

spring canyon Dec 23, 2018, 6:56 AM

#

@final relic try clearing cache

final relic Dec 23, 2018, 6:57 AM

#

K

spring canyon Dec 23, 2018, 6:57 AM

#

@autumn rover Say!

wraith brook Dec 23, 2018, 6:57 AM

#

@final relic Clear cache then restart your device.

final relic Dec 23, 2018, 6:58 AM

#

Done

proud oasis Dec 23, 2018, 6:58 AM

#

Is the 6x scope thing a glitch or an actual feature? I think when u set it to 3x it's just goes to ur 3x scope sensativity I don't think it's a glitch more of a op feature?!

final relic Dec 23, 2018, 6:58 AM

#

Now to rest my phone

spring canyon Dec 23, 2018, 6:58 AM

#

@final relic is it Ready?

final relic Dec 23, 2018, 6:58 AM

#

Ok I'm back

#

Now let me open

night cloak Dec 23, 2018, 6:59 AM

#

It's called quick scope switch, @proud oasis.

#

@night cloak thanks! Now I know the physicis behind the vss pubgmt

#

You have to enable it in the settings for you to be able to switch between 3x and 6x.

proud oasis Dec 23, 2018, 6:59 AM

#

@night cloak I asked if it's a glitch with the 6x

final relic Dec 23, 2018, 7:00 AM

#

Thanks u @spring canyon @wraith brook

#

Worked

wraith brook Dec 23, 2018, 7:00 AM

#

@proud oasis No

night cloak Dec 23, 2018, 7:00 AM

#

It's not a glitch.

final relic Dec 23, 2018, 7:00 AM

#

run

#

pubgchickendinner

wraith brook Dec 23, 2018, 7:00 AM

#

@final relic Welcome mate. Have a good game .

final relic Dec 23, 2018, 7:00 AM

#

Thanks

proud oasis Dec 23, 2018, 7:00 AM

#

OMG so this isn't gonna get patched I'm happy it's really op

night cloak Dec 23, 2018, 7:00 AM

#

If quick scope switch option doesn't appear after you enable it, you have to reset the layout

spring canyon Dec 23, 2018, 7:00 AM

#

@final relic Your welcome

grave shore Dec 23, 2018, 7:01 AM

#

I've fallen through the floor on the new map!

spring canyon Dec 23, 2018, 7:01 AM

#

@final relic Clash on🔰

night cloak Dec 23, 2018, 7:01 AM

#

Please elaborate, @grave shore.

wraith brook Dec 23, 2018, 7:01 AM

#

@grave shore I think a glitch happened to you . Report it .

void hedge Dec 23, 2018, 7:02 AM

#

Hi any supporter can help me?

wraith brook Dec 23, 2018, 7:02 AM

#

@void hedge Sure.

night cloak Dec 23, 2018, 7:02 AM

#

What's the issue, @void hedge?

grave shore Dec 23, 2018, 7:02 AM

#

In the area of the space rocket I was exiting one of the hangers and the ground just gave way and I fell into the sea

spring canyon Dec 23, 2018, 7:02 AM

#

@void hedge Speak up!

wraith brook Dec 23, 2018, 7:02 AM

#

@grave shore That's a glitch .

grave shore Dec 23, 2018, 7:02 AM

#

It put me back on the map after a few seconds

night cloak Dec 23, 2018, 7:02 AM

#

Could you provide me a screenshot? @grave shore

wraith brook Dec 23, 2018, 7:03 AM

#

@grave shore Report it .

grave shore Dec 23, 2018, 7:03 AM

#

I didn't have the time but I'll try and see if it happens again

night cloak Dec 23, 2018, 7:03 AM

#

Will do, thank you.

grave shore Dec 23, 2018, 7:03 AM

#

Might be a whole in the map lol

wraith brook Dec 23, 2018, 7:03 AM

#

@grave shore Tell if it happens again.

night cloak Dec 23, 2018, 7:04 AM

#

A video would work better, actually, @grave shore.

spring canyon Dec 23, 2018, 7:04 AM

#

@grave shore Report And mention the Error

grave shore Dec 23, 2018, 7:04 AM

#

I get to much lag if I record

void hedge Dec 23, 2018, 7:04 AM

#

I grt banned from the game for 10 years without any reason

#

get

grave shore Dec 23, 2018, 7:04 AM

#

I'll try though

void hedge Dec 23, 2018, 7:04 AM

#

📎 Screenshot_30.png

night cloak Dec 23, 2018, 7:04 AM

#

Were you banned for playing the new map, @void hedge?

#

Please do, thank you. @grave shore

void hedge Dec 23, 2018, 7:05 AM

#

no

night cloak Dec 23, 2018, 7:05 AM

#

Have you tried file claiming?

spring canyon Dec 23, 2018, 7:05 AM

#

@void hedge theres currently a problem..it will be fixed and as per pubg mobile you will get compensation reward too

void hedge Dec 23, 2018, 7:05 AM

#

There is only an automated answering machine

spring canyon Dec 23, 2018, 7:06 AM

#

Yeah as i said @void hedge your id will be unbanned and will get compensation reward

distant falcon Dec 23, 2018, 7:07 AM

#

Do u use gfx tools

night cloak Dec 23, 2018, 7:07 AM

#

Provide me your numerical user ID please, @void hedge.

void hedge Dec 23, 2018, 7:07 AM

#

I want to know when my account will be reviewed?

distant falcon Dec 23, 2018, 7:07 AM

#

@void hedge do u use gfx tools ?

void hedge Dec 23, 2018, 7:07 AM

#

what is gfx tools?

storm flumeBOT Dec 23, 2018, 7:08 AM

#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

distant falcon Dec 23, 2018, 7:08 AM

#

@void hedge 3rd prty app

#

Its punishable

void hedge Dec 23, 2018, 7:08 AM

#

no i dont use any

#

5196399572

night cloak Dec 23, 2018, 7:08 AM

#

DM me your numerical user ID please, @void hedge.

#

Thank you.

void hedge Dec 23, 2018, 7:08 AM

#

that is my ID

distant falcon Dec 23, 2018, 7:08 AM

#

Ok then maye @spring canyon is right

spring canyon Dec 23, 2018, 7:10 AM

#

pubgm

void hedge Dec 23, 2018, 7:10 AM

#

I use the Emulator BTW

night cloak Dec 23, 2018, 7:11 AM

#

Alright, please hold. @void hedge

void hedge Dec 23, 2018, 7:11 AM

#

OK

torpid lake Dec 23, 2018, 7:12 AM

#

📎 Screenshot_2018-12-23-12-39-30-964_com.tencent.ig.png

jagged fractal Dec 23, 2018, 7:12 AM

#

📎 image0.png

rough horizon Dec 23, 2018, 7:12 AM

#

@torpid lake you have been banned till 23rd December

jagged fractal Dec 23, 2018, 7:12 AM

#

Is this normal?

night cloak Dec 23, 2018, 7:12 AM

#

Contact customer service for issues regarding bans, @torpid lake.

jagged fractal Dec 23, 2018, 7:13 AM

#

📎 image0.png

#

Like i got more points for a match i didnt do so well

rough horizon Dec 23, 2018, 7:13 AM

#

@jagged fractalwhats the issue??

jagged fractal Dec 23, 2018, 7:13 AM

#

Compared to a match i did well

night cloak Dec 23, 2018, 7:13 AM

#

You were matched with players of a higher tier, @jagged fractal.

jagged fractal Dec 23, 2018, 7:13 AM

#

Uh?

#

How does it affect

rough horizon Dec 23, 2018, 7:14 AM

#

@jagged fractal it's because well in that match where higher tier players were playing

night cloak Dec 23, 2018, 7:14 AM

#

You go against better players, you gain more SR.

#

It's as simple as that.

rough horizon Dec 23, 2018, 7:14 AM

#

Yes

torpid lake Dec 23, 2018, 7:14 AM

#

@night cloak after vekindi match ends, I never get to see the stats of my match, it kicks me to the main page of pubg. But this time, I won the game and the game just stuck there as soon as I killed the last player, so I force closed the game and now this. The app has been facing connectivity issues too because of which I have to switch between mobile data as well as WiFi /restart the game.

jagged fractal Dec 23, 2018, 7:14 AM

#

Ffs

#

I see

#

Thanks

night cloak Dec 23, 2018, 7:14 AM

#

Have you tried repairing the client, @torpid lake?

rough horizon Dec 23, 2018, 7:15 AM

#

@torpid lakerepair the client in the home screen

torpid lake Dec 23, 2018, 7:15 AM

#

@night cloak I didn't open the game again after this screenshot. Should I reopen and repair?

rough horizon Dec 23, 2018, 7:15 AM

#

Yes

night cloak Dec 23, 2018, 7:15 AM

#

Yes.

torpid lake Dec 23, 2018, 7:15 AM

#

Thanks.

void hedge Dec 23, 2018, 7:16 AM

#

Have you checked my account ?? @night cloak

night cloak Dec 23, 2018, 7:16 AM

#

Did you get this interface before you got banned, @void hedge?

📎 Screenshot_20181219-144843-1.png

void hedge Dec 23, 2018, 7:16 AM

#

yes

#

what that mean?

night cloak Dec 23, 2018, 7:16 AM

#

Please DM me for further details, thank you.

void hedge Dec 23, 2018, 7:17 AM

#

what is DM?

rough horizon Dec 23, 2018, 7:17 AM

#

@void hedge direct message

void hedge Dec 23, 2018, 7:17 AM

#

how can i do that?

night cloak Dec 23, 2018, 7:18 AM

#

Direct Message.

rough horizon Dec 23, 2018, 7:18 AM

#

@void hedge go to his profile, by long press on his name and msg him

void hedge Dec 23, 2018, 7:18 AM

#

I find it thx

rough horizon Dec 23, 2018, 7:19 AM

#

@void hedge🤝

torpid lake Dec 23, 2018, 7:23 AM

#

@void hedge I repaired the client. After 2 minutes of connection working, I get this again:-

📎 Screenshot_2018-12-23-12-51-55-240_com.tencent.ig.png

#

I meant to ping @night cloak (not kladios)

night cloak Dec 23, 2018, 7:25 AM

#

iOS or Android? @torpid lake

torpid lake Dec 23, 2018, 7:25 AM

#

Android

night cloak Dec 23, 2018, 7:25 AM

#

Try this method and let me know if it works please:

Go to your settings, tap on Wi-Fi and Network. Tap and hold on your Wi-Fi network, you should see a menu that pops up. Select "Modify Network". Enter your password for your Wi-Fi, then tap on "Advanced Options". Scroll down until you find "IP Settings". Tap on that and replace DHCP with Static. Scroll down a little further and you'll find DNS 1 and DNS 2. Enter any of the below mentioned DNS servers.

Google DNS:
DNS 1: 8.8.8.8
DNS 2: 8.8.4.4

OpenDNS:

DNS 1: 208.67.222.123
DNS 2: 208.67.220.123

Hit save and let me know if the issue still pops up. @torpid lake

supple wasp Dec 23, 2018, 7:26 AM

#

any mods here to help unable to spectate my teammates after i died in a game

📎 Screenshot_20181223-125420.png

torpid lake Dec 23, 2018, 7:26 AM

#

Okay

night cloak Dec 23, 2018, 7:26 AM

#

Check your internet connection, @supple wasp.

supple wasp Dec 23, 2018, 7:27 AM

#

my internet connection is all good

night cloak Dec 23, 2018, 7:27 AM

#

Same thing happens to me, not much of a problem but that match literally disappears

supple wasp Dec 23, 2018, 7:27 AM

#

pubgmt

night cloak Dec 23, 2018, 7:27 AM

#

It doesn't even come in career results

#

run

torpid lake Dec 23, 2018, 7:27 AM

#

Never mind, I went back and the app is working again. Maybe my WiFi itself is having issue with the game.

night cloak Dec 23, 2018, 7:29 AM

#

Have you tried repairing the client, @supple wasp?

#

If the issue pops up again, try the method I've suggested, @torpid lake.

torpid lake Dec 23, 2018, 7:30 AM

#

I will save your comment and do that. Thanks

supple wasp Dec 23, 2018, 7:30 AM

#

it reset my controls also if i do repair the client

rough horizon Dec 23, 2018, 7:31 AM

#

@supple wasp it's unusual though but not of an issue

supple wasp Dec 23, 2018, 7:32 AM

#

@rough horizon what? that's not my problem
please read above question its related to that

rough horizon Dec 23, 2018, 7:32 AM

#

Even I faced it but it does show in career results

#

Ok

supple wasp Dec 23, 2018, 7:33 AM

#

its happening now more often that its not letting spectate its some kind of bug

#

@woven atlas bro can you please look into this matter

night cloak Dec 23, 2018, 7:34 AM

#

You can always customise your controls again...

supple wasp Dec 23, 2018, 7:34 AM

#

ok @night cloak

spring canyon Dec 23, 2018, 7:48 AM

#

@supple wasp Hey..Can i know your problem

grand hare Dec 23, 2018, 7:48 AM

#

M a bit confused company says they don't provide max fps setting on old devices becoz they will get hot... Even after knowing that players will use gfx why don't they give option....For me that answer is silly from company becoz even on flagship mobiles if u use highest setting fone will heat up, if flagship can get hot it's obvious that old one will get hot too nd instead of making users to use 3rd party app why don't they give max fps option nd let players to choose which option will be better for their devices

supple wasp Dec 23, 2018, 7:49 AM

#

@spring canyon i am unable to spectate my teammates sometimes and it shows a pop up message like this

📎 Screenshot_20181223-125420.png

spring canyon Dec 23, 2018, 7:49 AM

#

@supple wasp Have you tried reporting?

supple wasp Dec 23, 2018, 7:50 AM

#

i tried here and now i will try repairing client as @night cloak he said

spring canyon Dec 23, 2018, 7:50 AM

#

Yeah that would be better

supple wasp Dec 23, 2018, 7:50 AM

#

yup

spring canyon Dec 23, 2018, 7:52 AM

#

Thanks for your time TC

#

pubgm

wraith brook Dec 23, 2018, 7:54 AM

#

@supple wasp It's a common error occuring in latest update . It should be fixed soon.

supple wasp Dec 23, 2018, 7:55 AM

#

yaa i guess so it should be fixed soon

wraith brook Dec 23, 2018, 7:55 AM

#

@supple wasp 👍

supple wasp Dec 23, 2018, 7:56 AM

#

👌

safe thistle Dec 23, 2018, 8:00 AM

#

heardcore mode kabb ayga???

lusty sage Dec 23, 2018, 8:09 AM

#

Anybody has problems matching in NA solo? Doesn’t work in FPP and TPP for me.

hollow brook Dec 23, 2018, 8:13 AM

#

Why fps is dropping

#

?????

#

#help

night cloak Dec 23, 2018, 8:20 AM

#

Overflown servers, @hollow brook.

#

@night cloak they fixed banned?

#

We've yet to receive any news, @night cloak.

#

😭 😭 😭

#

I'll play next year if it's okay

merry sandal Dec 23, 2018, 8:28 AM

#

English is the primary language of this server, @safe thistle. So make use of it to communicate throughout the server.

safe thistle Dec 23, 2018, 8:29 AM

#

Sorry for this

#

Heradcore mode??

dusky sparrow Dec 23, 2018, 8:33 AM

#

Cant i use any app to increase my Graphics only ?

merry sandal Dec 23, 2018, 8:33 AM

#

We have no information in regards to the mode yet, @safe thistle.

#

That is not encountered by us, @dusky sparrow. People have been banned for making use of such third-party apps.

wraith brook Dec 23, 2018, 8:39 AM

#

@lusty sage The problem occurs sometime due to bad network. It will be fine after some time.

lusty sage Dec 23, 2018, 8:59 AM

#

Bad network?

night cloak Dec 23, 2018, 9:00 AM

#

After the vikendi update my device is lagging badly while playing @neon patio

#

Any suggestions @wet stream

#

No

#

@lusty sage

lusty sage Dec 23, 2018, 9:01 AM

#

@wraith brook bad network?

night cloak Dec 23, 2018, 9:01 AM

#

Network is fine...before update everything was smooth @lusty sage

#

@formal sundial

lusty sage Dec 23, 2018, 9:02 AM

#

@night cloak I was replying to Nivesh. Sorry for the confusion

night cloak Dec 23, 2018, 9:02 AM

#

Sorry for the tag..but need the solution

dull vapor Dec 23, 2018, 9:04 AM

#

Any news on fix of mistakenly banned?
My both acc got banned for no reason.

night cloak Dec 23, 2018, 9:06 AM

#

Which server should I play on???

📎 image0.png

#

Anyone

#

?

#

@night cloak can u help?

#

Check your internet connection.

#

Its absolutely fine

#

Try repairing your client.

modern bison Dec 23, 2018, 9:10 AM

#

@everyone sorry for the ping but im having trouble installing Pubg mobile, it gets right to 95 to 96% which takes about an hour 45 minutes to do. Then it says app can't be installed, ive tried like 3 times now. And ive done all of the trouble shoots. Can someone help? Im pretty certain I have enough storage space

night cloak Dec 23, 2018, 9:10 AM

#

Provide me a screenshot, @modern bison

modern bison Dec 23, 2018, 9:11 AM

#

Im currently going through my fourth attempt

night cloak Dec 23, 2018, 9:11 AM

#

First of all, do you have 2.5GB of free internal storage?

torpid lake Dec 23, 2018, 9:11 AM

#

Damn it, mid game I got the message data has been changed and got forced to the login page. After that, I got issued an approx 10 minute time-out with the file claim dialog box.

modern bison Dec 23, 2018, 9:12 AM

#

@Sheth I'll provide a screenshot once it gets to that point again if it happens. So probably within the next 1 and a half

#

@night cloak this is my storage currently

#

📎 Screenshot_20181223-031252.png

night cloak Dec 23, 2018, 9:13 AM

#

Did it show something like this?

📎 Screenshot_2018-12-21-09-12-22-856_com.android.vending.png

modern bison Dec 23, 2018, 9:13 AM

#

Yes

#

Three times now

night cloak Dec 23, 2018, 9:14 AM

#

Have you tried clearing Google Play cache?

modern bison Dec 23, 2018, 9:14 AM

#

Yep

#

And restarting my device.

#

And this is my current attempt following restarting my device

night cloak Dec 23, 2018, 9:15 AM

#

Does the app have storage access?

modern bison Dec 23, 2018, 9:15 AM

#

I havent really played since, well night mode was introduced and I really just want to see what the new map has to offer

#

Doesn't the app have to be installed completely before I can give it access? Because id have to be able to locate it before I can do that

amber musk Dec 23, 2018, 9:19 AM

#

Vikendi is the worst ever half baked map... Bugs here n there everywhere.... In one match bot was inside the building which has no entry or exit and still bot was shooting at us... Also frequent server issues...

night cloak Dec 23, 2018, 9:28 AM

#

Hi guys uhhhh
I have a question...

#

What's your question, @night cloak ?

#

Will my clan points disappear when I leave my current clan?

#

Remember it is still in (beta), @amber musk.

#

No. It will not only your activity will be gone, @night cloak.

#

Ok
Thanks mate

#

No problem.

dense nexus Dec 23, 2018, 9:36 AM

#

It's really loud when i shoot with my own gun. Wich option would be the best to minimize it?

night cloak Dec 23, 2018, 9:38 AM

#

You can lower game sounds from settings, @dense nexus.

dense nexus Dec 23, 2018, 9:39 AM

#

Yes but, it will change the in all sound. I just want to minimize the sound of my own gun when I shoot because it's just too loud and painful in the ears.

weary cosmos Dec 23, 2018, 9:42 AM

#

@night cloak please add tpp<->fpp change button

#

@night cloak everyone want it

night cloak Dec 23, 2018, 9:44 AM

#

Please recommend it to in game customer service, @weary cosmos.

#

what's up with the frame drop in europe server rip

#

didn't really happen until now

#

at the end of the round I got alot

#

I tried lower graphics but I still got random frame drops

#

ping less than 30

#

and no the device isn't the problem

#

died because of it👀

#

Might be issue from server side , @night cloak.

#

maybe but why 🤔

#

my team mate had it too

#

South America runs better and I'm in Europe

pale cosmos Dec 23, 2018, 10:02 AM

#

Hello PUBG MOBILE i am having an issue everytime i finish a match , it doesn't show me the results here are some screentshots

📎 Snapshot_20181223152930.png

storm flumeBOT Dec 23, 2018, 10:18 AM

#

Hello, @pale cosmos!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

dull vapor Dec 23, 2018, 10:23 AM

#

@torpid lake Can you login now after getting data has been changed error?

idle vortex Dec 23, 2018, 10:25 AM

#

The frame drop has reached extreme height in this update. Please fix this ASAP.

dull vapor Dec 23, 2018, 10:28 AM

#

@idle vortex Sorry to hear that, due to the new update there are issues with the game.
It will be fixed soon. Thank You

night cloak Dec 23, 2018, 10:31 AM

#

Did he faced that error?@dull vapor

pale cosmos Dec 23, 2018, 10:32 AM

#

दक लदै गू गे ैदीकगलुग मोल ेाा ीाेहतूे

night cloak Dec 23, 2018, 10:32 AM

#

English please , @pale cosmos. How can I help you?

pale cosmos Dec 23, 2018, 10:33 AM

#

@night cloak sooory it was mistakely

night cloak Dec 23, 2018, 10:34 AM

#

No problem , @pale cosmos.

young delta Dec 23, 2018, 10:38 AM

#

How many hours until first match of crew challenge starts? (North America) @ me if you know

timber plover Dec 23, 2018, 10:44 AM

#

Game is lagging so much after update

desert wraith Dec 23, 2018, 10:44 AM

#

Hey, anyone know a solution to frames limiting to only High? Graphics are on smooth and only high is avaliable, phone is samsung s8.

tired pelican Dec 23, 2018, 11:00 AM

#

Please give me a pubg Mobile official individual contact email who can talk to me.

night cloak Dec 23, 2018, 11:01 AM

#

You should use in game customer service. Since you will receive an automated bot reply from email, @tired pelican.

tired pelican Dec 23, 2018, 11:02 AM

#

@night cloak in game customer service is sending me an automated bot reply .

#

I need an individual

night cloak Dec 23, 2018, 11:03 AM

#

Can you show screenshot, @tired pelican?

tired pelican Dec 23, 2018, 11:03 AM

#

@night cloak yepp .wait

#

📎 Screenshot_2018-12-21-12-07-53-110_com.tencent.ig.png

torpid lake Dec 23, 2018, 11:04 AM

#

@dull vapor yeah because time out was only for approx 10 minutes

tired pelican Dec 23, 2018, 11:04 AM

#

This 2 massages I got again and again when I ask anything

night cloak Dec 23, 2018, 11:05 AM

#

Hey I need help

#

Its not automated. It clearly tells that you
Violated TOS of game , @tired pelican.

#

How can I help you, @night cloak?

#

I was wondering a lot of my Japanese friends have skins that aren’t even out yet and they get them early like some skins here I’ll screenshot can someone say why

#

It won’t let me send but

#

They have all these awesome skins that aren’t in the shop

#

It is based on region. Some gun skins and events are only available on that particular region , @night cloak.

#

Oh why

#

None have been in Australia

#

Do I need to change my flag?

#

Nope. Its based on your location.

#

Why

#

That’s stupid

#

🤷

#

Your a staff u should know

tired pelican Dec 23, 2018, 11:07 AM

#

@night cloak but I am not violating any game rules. I am playing this game in fair way . I am not using any hacks or third party plugin to ruin it's rules.

night cloak Dec 23, 2018, 11:07 AM

#

Did you get banned for playing the new map, @tired pelican?

tired pelican Dec 23, 2018, 11:08 AM

#

@night cloak hmm

#

Please help me @night cloak

night cloak Dec 23, 2018, 11:08 AM

#

Answer my question please.

#

@tired pelican nah I think u hack

#

Haha get banned noob

#

Let me handle this, thank you. @night cloak

tired pelican Dec 23, 2018, 11:08 AM

#

I started my first match in Vikindi fpp solo . After 30-40 second my game closed & I get this pop up that I get banned for violating game rules for 10 years . I want my account back . Please help me.

@night cloak

night cloak Dec 23, 2018, 11:08 AM

#

U don’t get banned for nothing @night cloak

#

Please DM me your numerical user ID, @tired pelican.

tired pelican Dec 23, 2018, 11:09 AM

#

@night cloak ok

#

Check your inbox @night cloak

spring canyon Dec 23, 2018, 11:22 AM

#

Hi

verbal escarp Dec 23, 2018, 11:31 AM

#

Where to find discord creators sub-catory?

desert barn Dec 23, 2018, 11:32 AM

#

i think the ranking system is a little bit messed up here

📎 IMG_20181223_193102.jpg

tulip timber Dec 23, 2018, 11:39 AM

#

is there anyone playing emulator?

#

tencent gaming buddy

wraith brook Dec 23, 2018, 11:40 AM

#

@tulip timber Wrong channel . Go to #505322285482115073 .

#

@desert barn These bugs usually gets fixed automatically.

desert wraith Dec 23, 2018, 11:51 AM

#

Hey, anyone know a solution to frames limiting to only High? Graphics are on smooth and only high is avaliable, phone is samsung s8.

wraith brook Dec 23, 2018, 11:54 AM

#

@desert wraith Ram 4gb ? If so then frames is only available to high.

upbeat bone Dec 23, 2018, 12:18 PM

#

How to get the bunny helmet??

mortal patrol Dec 23, 2018, 12:20 PM

#

I would like to get information about the future Crew Challenge.

night cloak Dec 23, 2018, 12:26 PM

#

If the graphics option is not available, it means that your device does not support it at the moment. It may be supported in the future when the developers optimize the game for your device, @desert wraith.

hazy python Dec 23, 2018, 12:37 PM

#

Sheth I have a problem with the mic in the lobby only

tired spade Dec 23, 2018, 12:38 PM

#

Hello guys before two day I have a pubg loading problem when I get enter in pubg automatically exit and I uninstalled and installed but now again that same problem please fix asap

📎 Screenshot_20181222-095329.png

#

Note my internet connection is good

weary sedge Dec 23, 2018, 12:39 PM

#

which loading screen

#

like entering match , entering main menu etc

#

@tired spade

tired spade Dec 23, 2018, 12:40 PM

#

Tell clearly

weary sedge Dec 23, 2018, 12:40 PM

#

repair client and try again @hazy python

hazy python Dec 23, 2018, 12:41 PM

#

when I enter a group in the lobby it needs at least 20 sec to hear them or go activate my mic

#

@weary sedge I did 3 times and never worked

weary sedge Dec 23, 2018, 12:41 PM

#

@tired spade
your game crash while you enter in spawn Iceland
or you crash while you open game

tired spade Dec 23, 2018, 12:41 PM

#

@weary sedge bro see that

#

📎 Screenshot_20181223-181055.png 📎 Screenshot_20181223-181045.png

weary sedge Dec 23, 2018, 12:41 PM

#

@hazy python you connection is good?

hazy python Dec 23, 2018, 12:41 PM

#

I had this problem for like a month

tired spade Dec 23, 2018, 12:41 PM

#

Yaeh my connection is good

hazy python Dec 23, 2018, 12:41 PM

#

@weary sedge very good

weary sedge Dec 23, 2018, 12:42 PM

#

@tired spade then you crash right?

hazy python Dec 23, 2018, 12:42 PM

#

Am 100% sure is not from my connection

tired spade Dec 23, 2018, 12:42 PM

#

📎 Screenshot_20181223-181055.png

#

My connection is good

storm flumeBOT Dec 23, 2018, 12:43 PM

#

Hello, @hazy python!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

night cloak Dec 23, 2018, 12:43 PM

#

Are you using cellular data, @tired spade?

tired spade Dec 23, 2018, 12:43 PM

#

Yes

#

I also tried in wifi @night cloak

#

Tried in Both bro @night cloak

hazy python Dec 23, 2018, 12:44 PM

#

I did report in game but they never response

weary sedge Dec 23, 2018, 12:44 PM

#

clear cache (not data) and also try again @hazy python

open light Dec 23, 2018, 12:44 PM

#

how dumb and silly update for giving out that lab stuff lol. and you gotta spend like a 1000 bucks to fully upgrade it?

night cloak Dec 23, 2018, 12:44 PM

#

📎 Screenshot_20181222-230107.png

#

Does it show something like this?

#

@tired spade

hazy python Dec 23, 2018, 12:45 PM

#

@weary sedge I also did it ! I even tried to uninstall the game and reinstalled it

weary sedge Dec 23, 2018, 12:45 PM

#

report this bug @hazy python

hazy python Dec 23, 2018, 12:45 PM

#

But still the same problem. It is very annoying they keep kicking me coz they think I don't have mic

tired spade Dec 23, 2018, 12:45 PM

#

No bro not main menu not even loading

📎 Screenshot_20181223-181055.png

#

After uninstall and installed it came but again same problem

hazy python Dec 23, 2018, 12:46 PM

#

But it just need time to activate

night cloak Dec 23, 2018, 12:46 PM

#

Please use Wi-Fi instead of cellular, @tired spade.

#

Try this method and let me know if it works please:

Go to your settings, tap on Wi-Fi and Network. Tap and hold on your Wi-Fi network, you should see a menu that pops up. Select "Modify Network". Enter your password for your Wi-Fi, then tap on "Advanced Options". Scroll down until you find "IP Settings". Tap on that and replace DHCP with Static. Scroll down a little further and you'll find DNS 1 and DNS 2. Enter any of the below mentioned DNS servers.

Google DNS:
DNS 1: 8.8.8.8
DNS 2: 8.8.4.4

OpenDNS:

DNS 1: 208.67.222.123
DNS 2: 208.67.220.123

Hit save and let me know if the issue continues.

tired spade Dec 23, 2018, 12:46 PM

#

Are u pubg team developer ? @night cloak @night cloak

night cloak Dec 23, 2018, 12:46 PM

#

@tired spade ^

#

I am not.

weary sedge Dec 23, 2018, 12:47 PM

#

@tired spade no but we help

tired spade Dec 23, 2018, 12:47 PM

#

Iam using cellular

hazy comet Dec 23, 2018, 12:48 PM

#

Hey Erangel and Sanhok is full of hackers now, we keep dying and dying and keep losing points every match we play, someone just let this Chinese players off North-America server. They keep using wall hacks and aimbot.

night cloak Dec 23, 2018, 12:49 PM

#

Use Wi-Fi instead of cellular, @tired spade.

#

Report them in-game, @hazy comet.

tired spade Dec 23, 2018, 12:49 PM

#

Help @shath

weary sedge Dec 23, 2018, 12:49 PM

#

@hazy comet keep reporting them pubg will try to detect and ban them soon

next slate Dec 23, 2018, 12:50 PM

#

It always happened when i die-_-

📎 Screenshot_20181014-202347_PUBG_MOBILE.jpg

hazy comet Dec 23, 2018, 12:50 PM

#

And every match we play there always be hackers too

tired spade Dec 23, 2018, 12:50 PM

#

@weary sedge pls help me

hazy comet Dec 23, 2018, 12:50 PM

#

Like next round then next round

weary sedge Dec 23, 2018, 12:51 PM

#

@tired spade try to use someone' s Hotspot and repair client

#

@hazy comet try to repair client or clearl cache (not data)

night cloak Dec 23, 2018, 12:51 PM

#

Use Wi-Fi instead of cellular, this will be the last time I'm repeating.

tired spade Dec 23, 2018, 12:51 PM

#

@weary sedge what cant understand?

#

@night cloak in WiFi also not working

night cloak Dec 23, 2018, 12:52 PM

#

Try the method I've suggested, @tired spade.

open light Dec 23, 2018, 12:53 PM

#

what device you on vishnu?

next slate Dec 23, 2018, 12:53 PM

#

@tired spade buy a better phone

weary sedge Dec 23, 2018, 12:53 PM

#

@tired spade use someone's hotspot and try to repair client

tired spade Dec 23, 2018, 12:53 PM

#

Moto g5plus

night cloak Dec 23, 2018, 12:53 PM

#

Try this method and let me know if it works please:

Go to your settings, tap on Wi-Fi and Network. Tap and hold on your Wi-Fi network, you should see a menu that pops up. Select "Modify Network". Enter your password for your Wi-Fi, then tap on "Advanced Options". Scroll down until you find "IP Settings". Tap on that and replace DHCP with Static. Scroll down a little further and you'll find DNS 1 and DNS 2. Enter any of the below mentioned DNS servers.

Google DNS:
DNS 1: 8.8.8.8
DNS 2: 8.8.4.4

OpenDNS:

DNS 1: 208.67.222.123
DNS 2: 208.67.220.123

Hit save and let me know if the issue still pops up. @tired spade

#

Please try this method.

#

Stop asking.

tired spade Dec 23, 2018, 12:53 PM

#

@night cloak that method for WiFi bro iam using cellular

night cloak Dec 23, 2018, 12:53 PM

#

Then get on your Wi-Fi and do the following.

tired spade Dec 23, 2018, 12:55 PM

#

Ok leave bro so everytime I want to play in wifi?

open light Dec 23, 2018, 12:55 PM

#

moto g5 eh. in that case your device is gonna be blamed for every issue "here"

weary sedge Dec 23, 2018, 12:55 PM

#

you said you tried on wifi , then use that method on it

chrome frost Dec 23, 2018, 12:57 PM

#

WTF? Resolution bug on ipad pro 12,9” still isn’t fixed.

open light Dec 23, 2018, 12:57 PM

#

@chrome frost no its been patched. its your device issue as usual

next slate Dec 23, 2018, 12:58 PM

#

It always happened when i die @night cloak i was stuck and i must re-login, always

📎 Screenshot_20181014-202347_PUBG_MOBILE.jpg

chrome frost Dec 23, 2018, 12:58 PM

#

On which ios version?

open light Dec 23, 2018, 12:58 PM

#

for all

night cloak Dec 23, 2018, 1:05 PM

#

That happens when you switch internet connections mid-game or if you're using cellular data. @next slate

open light Dec 23, 2018, 1:07 PM

#

no it doesnt. that is a bug which has not been patched for like last 3 updates. after dying the game gets stuck on the players crate. the player is able to communicate with his team but cant see them

night cloak Dec 23, 2018, 1:08 PM

#

It's not a bug.

next slate Dec 23, 2018, 1:08 PM

#

Hmm..

open light Dec 23, 2018, 1:10 PM

#

i can record multiple games and show them to you wothout switching networks. this happens most of the time

night cloak Dec 23, 2018, 1:11 PM

#

Just because it doesn't happen to you doesn't mean it won't happen to others.

open light Dec 23, 2018, 1:12 PM

#

thats what i am saying. this happens to me without any switch in network

dreamy vapor Dec 23, 2018, 1:15 PM

#

Hello

hoary plaza Dec 23, 2018, 1:16 PM

#

@vital sluice check dm

next slate Dec 23, 2018, 1:20 PM

#

My wifi is good although sometimes bad, my friends use same wifi with me, but it doesn't happens to him, just happen to me

indigo cliff Dec 23, 2018, 1:27 PM

#

@night cloaki does happen with me too my friend....and that is when i am on wifi...no switch in networks nothing

open light Dec 23, 2018, 1:30 PM

#

no worries my friend. everyone out here is gonna blame all the issues on your device or your network

night cloak Dec 23, 2018, 1:32 PM

#

did someone just mention me?

grand hare Dec 23, 2018, 1:55 PM

#

Still thinking what just happened...Last thing which I know is I was shooting on his legs nd when I went behind wall this came

📎 Screenshot_20181223-142434.png

night cloak Dec 23, 2018, 1:57 PM

#

Hi guys, i have issue, kinda, i using an iPhone and when i turn on the mic quality of background sound became lame, why this happening?

grand hare Dec 23, 2018, 1:58 PM

#

Does ur voice repeat when all users r talking using earphones?

night cloak Dec 23, 2018, 1:58 PM

#

Nope

grand hare Dec 23, 2018, 1:58 PM

#

K

night cloak Dec 23, 2018, 1:58 PM

#

All good, just quality become very lame

#

I can't hear if someone walking around me

grand hare Dec 23, 2018, 1:59 PM

#

May be due to laggy servers not sure...

night cloak Dec 23, 2018, 2:01 PM

#

This is server issue or either your network, @grand hare.

grand hare Dec 23, 2018, 2:02 PM

#

I think it's servers prob becoz I wasn't facing ny prob with my connection

night cloak Dec 23, 2018, 2:03 PM

#

📎 Screenshot_2018-12-23-19-32-06-763_com.tencent.ig.png

warm veldt Dec 23, 2018, 2:03 PM

#

Why there is smg on vikendi

night cloak Dec 23, 2018, 2:03 PM

#

Yep.there are some server issues today.

#

Happens after every match networks completely fine but the server disconnects as soon as the match ends

#

And then no reconnection occurs

neon geyser Dec 23, 2018, 2:04 PM

#

Are we playing beta version of vikendi in global version?? @night cloak

night cloak Dec 23, 2018, 2:04 PM

#

nets completely fine 100% running

neon geyser Dec 23, 2018, 2:04 PM

#

??

night cloak Dec 23, 2018, 2:04 PM

#

I'm asia bt it shows NA

#

No server connection

#

Yep. Its still in beta it means few changed will be implemented later on , @neon geyser.

neon geyser Dec 23, 2018, 2:05 PM

#

So in next update there will be a official map ?? @night cloak

night cloak Dec 23, 2018, 2:05 PM

#

Its common error . Usually happens due to network issue or from server side. You can try restarting the game , @night cloak.

#

No official information yet , @neon geyser.

gloomy ridge Dec 23, 2018, 2:09 PM

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Asia server lagging too much....pls fix it fast

mild swan Dec 23, 2018, 2:10 PM

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I completed a daily mission and I can't redeem it what's the matter?

gloomy ridge Dec 23, 2018, 2:10 PM

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@mild swan what was the mission??

mild swan Dec 23, 2018, 2:11 PM

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complete 2 matches in arcade mode

gloomy ridge Dec 23, 2018, 2:12 PM

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Restart the game and check again

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Maybe server lag

night cloak Dec 23, 2018, 2:13 PM

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Can you dm me your character id , @bitter holly?

mild swan Dec 23, 2018, 2:13 PM

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this don't add up

📎 IMG_20181223_181328.jpg 📎 IMG_20181223_181221.jpg

night cloak Dec 23, 2018, 2:18 PM

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Maybe try quick match rather than war , @mild swan.

cyan laurel Dec 23, 2018, 2:20 PM

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When is the mk47 mutant coming?

night cloak Dec 23, 2018, 2:21 PM

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In next update probably , @cyan laurel .

cyan laurel Dec 23, 2018, 2:21 PM

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: (

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But they added it in the beta

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0.10 beta

bitter holly Dec 23, 2018, 2:25 PM

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@night cloak sure

lyric ether Dec 23, 2018, 2:25 PM

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Hi all. Any info about bans?

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12 days in ban.

stable ether Dec 23, 2018, 2:26 PM

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Is it possible to go above 100K.D?

📎 Screenshot_20181223-192447.png

cyan laurel Dec 23, 2018, 2:26 PM

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nein nein nein nein

stable ether Dec 23, 2018, 2:26 PM

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No?

cyan laurel Dec 23, 2018, 2:27 PM

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yeah you cant

lyric ether Dec 23, 2018, 2:27 PM

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Chit

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😂

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Or bug

stable ether Dec 23, 2018, 2:27 PM

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I reached the limits 🅱️🅾️🅱️🤦

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@lyric ether
Report my account now😂

lyric ether Dec 23, 2018, 2:28 PM

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🤣

neon patio Dec 23, 2018, 2:30 PM

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@stable ether Yes it's possible to have a higher K/D than 100

stable ether Dec 23, 2018, 2:30 PM

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Like 101+?

neon patio Dec 23, 2018, 2:31 PM

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K/D is kill to death ratio. If you never die, your K/D will just continue to increase.

stable ether Dec 23, 2018, 2:32 PM

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Ohhhh,I died in only 1 last match but my teammate got the victory ,so is that counted?

neon patio Dec 23, 2018, 2:32 PM

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@stable ether Yes it counts, but 2 deaths are needed to divide your K/D ratio.

quiet plaza Dec 23, 2018, 2:33 PM

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Hey does anyone know that when will mk47 mutant and G36c

stable ether Dec 23, 2018, 2:33 PM

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Oh k thanks for info sir👍

stuck anchor Dec 23, 2018, 2:33 PM

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@mild swan you do know War Arcades doesn’t count right? It even say’s it.

neon patio Dec 23, 2018, 2:34 PM

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@quiet plaza #news is the place for you, if it's not there, then there's no answer.

stuck anchor Dec 23, 2018, 2:34 PM

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“ Royale Pass Missions cannot be completed in Arcade Mode - War “

quiet plaza Dec 23, 2018, 2:34 PM

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Ok thx

neon patio Dec 23, 2018, 2:35 PM

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@stuck anchor War mode will not contribute to any reward, mission, or achievement.

cosmic gazelle Dec 23, 2018, 2:35 PM

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It's been 2 days and my account is still banned for playing Vikendi, no fix yet

stuck anchor Dec 23, 2018, 2:35 PM

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Uhh... yeah i know..

hasty cloak Dec 23, 2018, 2:36 PM

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Don’t use GFX tools or any third party apps for game and won’t get banned no fix

cosmic gazelle Dec 23, 2018, 2:36 PM

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@hasty cloak stay out of here when you don't know what am i talking.

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It's a bug

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And they haven't fixed it yet

neon patio Dec 23, 2018, 2:37 PM

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@cosmic gazelle It's no bug

primal charm Dec 23, 2018, 2:37 PM

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Can I get pacifier if my teammates kill but I don’t

neon patio Dec 23, 2018, 2:38 PM

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@primal charm You shouldn't have teammates, you need to complete it on solo.

cosmic gazelle Dec 23, 2018, 2:38 PM

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📎 Screenshot_20181221-061743_Instagram.jpg

neon patio Dec 23, 2018, 2:39 PM

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@cosmic gazelle Yea, were well aware of the ban wave.

primal charm Dec 23, 2018, 2:39 PM

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Weapon master also solo?

neon patio Dec 23, 2018, 2:40 PM

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@primal charm Yep

hasty cloak Dec 23, 2018, 2:40 PM

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Wtf

neon patio Dec 23, 2018, 2:40 PM

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@primal charm Read each achievement carefully

hazy python Dec 23, 2018, 2:40 PM

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@neon patio I have a problem.. everytime I join a team in the lobby it needs at least 20-30 sec to hear them and activate my mic. They kick me coz they think I don't have mic but it just need time to activate ..

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I tried to repair the Clint many times and cleared cache but none worked

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I have this problem for like a month

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Very annoying

neon patio Dec 23, 2018, 2:41 PM

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@hazy python The voice chat issues are relatively random, the only fix I currently know of is leaving and rejoining the lobby.

hazy python Dec 23, 2018, 2:42 PM

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No it works fine but only if i stayed in the lobby for like a min

cosmic gazelle Dec 23, 2018, 2:43 PM

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Is there any other email where I can contact Devs and get a reply from a real person instead of computerized

hazy python Dec 23, 2018, 2:43 PM

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And this problem is not random for me coz happen every single gamr

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Game*

neon patio Dec 23, 2018, 2:43 PM

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@cosmic gazelle Nope

hazy python Dec 23, 2018, 2:44 PM

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📎 Screenshot_20181223-140011_PUBG_MOBILE.jpg

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It keep saying plz wait for a hole minute

neon patio Dec 23, 2018, 2:44 PM

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@hazy python Not sure, you might just need to find a squad that's okay with waiting a minute.

hazy python Dec 23, 2018, 2:45 PM

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@neon patio is there a way to contact the developers?

wraith brook Dec 23, 2018, 2:45 PM

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@hazy python In game.

neon patio Dec 23, 2018, 2:45 PM

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@hazy python You can make a report in-game.

cosmic gazelle Dec 23, 2018, 2:45 PM

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Please contact someone regarding this Ban thing after playing Vikendi

hazy python Dec 23, 2018, 2:45 PM

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@wraith brook do they respone ?

wraith brook Dec 23, 2018, 2:46 PM

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@hazy python Yes .

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@hazy python Usually in 2-3 days.

neon patio Dec 23, 2018, 2:46 PM

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@cosmic gazelle As I said before, everyone is well aware of the existing ban wave.

hazy python Dec 23, 2018, 2:46 PM

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Ok thank u

wraith brook Dec 23, 2018, 2:47 PM

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No worries.

night cloak Dec 23, 2018, 2:47 PM

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Why I cant fix my camera sensitivy problem

neon patio Dec 23, 2018, 2:47 PM

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@hasty cloak Keep saying random stuff in support = mute

night cloak Dec 23, 2018, 2:47 PM

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I tried to repair, and clear data, and clera cache

wraith brook Dec 23, 2018, 2:47 PM

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@night cloak What's happening ?

night cloak Dec 23, 2018, 2:48 PM

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I have a camera sensitivy problem

neon patio Dec 23, 2018, 2:48 PM

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@stuck anchor That's the customer support email...

wraith brook Dec 23, 2018, 2:48 PM

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@stuck anchor Email don't reply.

neon patio Dec 23, 2018, 2:48 PM

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lmao

cosmic gazelle Dec 23, 2018, 2:48 PM

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@stuck anchor I mailed them 3 times and got the same computerized reply like I got in Customer support

stuck anchor Dec 23, 2018, 2:48 PM

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Yeah they do, i got a reply from them. Have you ever emailed them ?

wraith brook Dec 23, 2018, 2:48 PM

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@stuck anchor Don't provide wrong info.

night cloak Dec 23, 2018, 2:49 PM

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How do I fix my camera sensitivy problem ._.

wraith brook Dec 23, 2018, 2:49 PM

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They don't reply to mails these days . It's better to contact them in game only.

night cloak Dec 23, 2018, 2:49 PM

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If I set 300% on camera it doesnt change the camera sensitivy

storm flumeBOT Dec 23, 2018, 2:49 PM

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dynoSuccess Crusher420#0116 was muted, Warned several times to stop spamming about GFX Tools

night cloak Dec 23, 2018, 2:50 PM

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Please help me ._. About this

wraith brook Dec 23, 2018, 2:50 PM

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@stuck anchor When you mailed ?

night cloak Dec 23, 2018, 2:50 PM

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I have a camera sensitivy problem, it happens on me

vivid wyvern Dec 23, 2018, 2:51 PM

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How to fix sound problem. Car and footsteps sounds is not coming from correct way

wraith brook Dec 23, 2018, 2:51 PM

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@night cloak Only in this update ?

neon patio Dec 23, 2018, 2:51 PM

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@stuck anchor You insulted me, then provided info nobody wanted or asked for. Do not insult other players, and leave the support chat, only warning.

wraith brook Dec 23, 2018, 2:52 PM

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@vivid wyvern This issue is already fixed now .

stuck anchor Dec 23, 2018, 2:52 PM

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Insulted ? I said this mod doesn’t know much. That’s not an insult. And i’ll make sure to report you for Power Abuse. @neon patio

storm flumeBOT Dec 23, 2018, 2:52 PM

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dynoSuccess ACE • Mortem#3549 was muted, Insulting players in support (verbally warned)

night cloak Dec 23, 2018, 2:52 PM

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._. Stop ignoring me

vivid wyvern Dec 23, 2018, 2:52 PM

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@wraith brook no men

neon patio Dec 23, 2018, 2:52 PM

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@night cloak What do you need help with

wraith brook Dec 23, 2018, 2:52 PM

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@vivid wyvern Still facing it ?

night cloak Dec 23, 2018, 2:52 PM

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Camera sensitivy pubgm

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If I set third person camera 300% on sensitivy it doesnt change the sensitivy

vivid wyvern Dec 23, 2018, 2:53 PM

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@wraith brook yes bro

neon patio Dec 23, 2018, 2:53 PM

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@night cloak You might be changing the wrong sensitivity, what exactly are your trying to change?

night cloak Dec 23, 2018, 2:53 PM

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Third person camera sensitivy

neon patio Dec 23, 2018, 2:54 PM

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Free-look sensitivity or just the general sensitivity?

night cloak Dec 23, 2018, 2:54 PM

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General

cosmic gazelle Dec 23, 2018, 2:54 PM

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📎 Screenshot_20181223-202337_Gmail.jpg

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I just mailed them and got this same msg again

fiery horizon Dec 23, 2018, 2:55 PM

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This is the automated reply. If they need to manually reply, they will. But your question has been answered in the automated reply.

cosmic gazelle Dec 23, 2018, 2:55 PM

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That's what I'm saying..how to get a real reply for a reall issue

languid rune Dec 23, 2018, 2:55 PM

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Hi there , how to switch back from Vitnam server to the normal one ?

cosmic gazelle Dec 23, 2018, 2:55 PM

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How I'm gonna get my account back like this

night cloak Dec 23, 2018, 2:56 PM

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So, how do I fix the general third personn camera sensitivity

neon patio Dec 23, 2018, 2:56 PM

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@cosmic gazelle Unfortunately you can't exactly do anything about it. I will say though, it's being looked into considering feedback.

languid rune Dec 23, 2018, 2:57 PM

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@neon patio by mistake went to vietnam server how to set it back to global please 😦

neon patio Dec 23, 2018, 2:57 PM

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@night cloak Just try messing with the other sensitivity sliders.

fiery horizon Dec 23, 2018, 2:58 PM

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@night cloak It's the Third Person No-Scope sensitivity which you need to change, in order to increase/decrease the third person sensitivity.

wispy locust Dec 23, 2018, 2:58 PM

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uhm my key mapping is broken how do i fix it?

night cloak Dec 23, 2018, 2:58 PM

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Ok

fiery horizon Dec 23, 2018, 2:58 PM

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@wispy locust Emulator?

wispy locust Dec 23, 2018, 2:58 PM

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Yeah

night cloak Dec 23, 2018, 2:58 PM

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Thanks for the help.

fiery horizon Dec 23, 2018, 2:58 PM

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Head to #504819353049628683 and grab the Emulator role, then proceed to #emulator-support.

neon patio Dec 23, 2018, 2:58 PM

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Thankyou uproar, I couldn't think of the exact name of the slider.

wispy locust Dec 23, 2018, 2:58 PM

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okok

fiery horizon Dec 23, 2018, 2:59 PM

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No worries, HEX. Did not want to interrupt initially but since you didn't have the name on fingertips I thought of helping.

woeful yoke Dec 23, 2018, 3:01 PM

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How much days left for crew challenge registration

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Tell me

languid rune Dec 23, 2018, 3:03 PM

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can any one assist me for this please ?

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by mistake ended up in the vietnam's server . and trying to get it back won't work , when you switch the server before the game starts it won't log in the account saying that the account is on vietnam version ... how to set it back to normal . Location is Germany

night cloak Dec 23, 2018, 3:06 PM

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@languid rune 4th pinned message

languid rune Dec 23, 2018, 3:08 PM

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how to view them ?