#questions
1 messages · Page 293 of 1
there is no emulator support
@night cloak if i downloaded the game again it will open or what ??
@vernal ivy there is tho, assign the role on #504819353049628683
Turn around and climb that yellow thing worked for me
oh saw it thanks
@night cloak the problem is fixed after I reinstall the game but thnx man
There were not not btw
@night cloak how?
It's not about repair it's about the shear amount of people in a single servor
And that too with all the Asia countey
That is the problem
Need country specific servors
Oh I've sent a 1000 times and they send some stupid things
Any word on when it will be available for custom rooms
Like to upgrade my phone internet eveything
@lime juniper
Yes?
@night cloak like i said my ping @40 -60
if there's too many indians in asia, why don't they add India server, and all india players transfer asia rank to their server
@night cloak the new map, when will we be able to make custom rooms. Because we cant right now
@soft gale that is a good idea
@soft gale that's what I'm trying to say we need country specific India servors
I am playing when the game debuted on playstore with 5000 downloads @night cloak the servers where silky smooth then in 0.5 version I think now it's too much to handle this much players
@night cloak I hope so
@night cloak do u think middle East servers will benefit India players @ everyone?
Europe has a ping rate of 130 above so it does not have the above problem where it's so smooth when u r alone playing and lag when I see enimies Europe has a consistent lag pattern
@night cloak well see
Pubg mobile has been the most played game
And higher revenue collecting than fortnite yet
They don't make any improvements in servor
hey admin or moderators i need help
How do i use treasure vochers?
Can u pls ping me for answer
Are y'all getting banned?
@supple gulch look in pinned mags and it tells u how
In whic chat?
@freddypauljoel#2119 please use #chat for discussion on this topic. #questions is only for support related questions not discussions
@supple gulch this chat. If your Android then click the 3 dots and if your iOS click channel name and go to pinned msgs
@ornate tiger what do you need help with
Ok thanks
No problem
Where do I post my suggestions for the game?
You can suggest ideas by contacting customer service in-game, @grim raven.
đđ»
Hello, @cunning crown!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
There's nothing wrong in that picture.
Ok, so is the next patch that will include a fix to the 12.9 inch resolution scaling bug going to be a standalone fix or 0.10.5?
Alright, report the bug in-game please, thank you. @cunning crown
From my point of view, it looks normal.
It's a Bush, not a tree lmao.
Oh, I see it now.
@cunning crown Yeah there are game bugs, please report it.
I myself have seen flying energy drink, flying bush.
@vague parcel Yes as it says it is in beta
Hello, @vague parcel!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Ik
The map is not in beta.
@night cloak It shows like this Vikendi(beta)
Visual bug, @dull vapor @vague parcel.
Ye
Why does my game sometimes say, âyour device is in silent mode?â No clue what this means. Just took a break from the game and coming back now bc of the new map
Bans issued are fair, @tired pelican.
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Could you provide a screenshot? @vital mantle
Sure, if it shows again. Iâll go look right now
@night cloak go to pubg mobile official Twitter account & see many users commenting in posts that they are getting banned last night when the Vikindi map goes live including me.
đ
The development team is already aware of the issue. They are working on a fix.
Well itâs not popping up, Iâll come back to this channel if it does
I am on stream on YouTube when I get banned
I donât wanna see my helmet and my backpack in the lobby, how can i change it ?
You can't, @raven wedge.
@vital mantle Let me know if it's affecting your gameplay in any way.
Has someone else been doing very, very badly? I go to 400 ms and it does not go down and more in 1st person in the new map
Mainly due to the large amount of players in your server, combined with a potato device and potato internet. Not saying your internet and device is potato, just giving an example. @torpid hound
@night cloak you can change it lol
@raven wedge if you put a hat or other head item it will temporarily remove it
Yea i know, but it is still annoying that i canât remove it.
@raven wedge yes you can in inventory
K, how ?
@elfin zodiac just told you lol
As for the bag just click on it in in inventory and it'll go away
Is their a creative mode map that I could explore the map without worrying about being attacked? Or is there a possibility of this in a future update
Each update they game becomes unstable
@wet estuary just told me what ?
From 100ping to 500ping...Garbage update...what's your excuse now?
If my headphones have a mic does pubg still use the phones mic or my headphone mic?
I know of training mode dbutvi want to explore the actual maps
PROOF ranking is broken !
the first row : 12 kills, 8th place. I got no points what so ever
in diamond 5
like WHHHATT?

@meager moss u got scam
This game broken as hell what the devs care about money always
@keen arch I also was banned for two months
how?
@floral pond cause of new map ?
@floral pond
@floral pond the same reason or what ?
Please use #chat for discussion. This is for asking questions and getting them answered only
What is happening about banned accounts?
Please explain my damadge
@raven wedge put on a regular hat, it will remove the helmet, but the bag sadly stays
People who were banned mistakenly @night cloak
Can you guys please confirm this? A friend sent me this and I donât believe it
My friend has. @night cloak its not helping
@night cloakwas a technical issue yesterday with vikendi map. A few people got banned for no reason , banned for 10 years
@night cloak support posted a message saying they're working on it and affected users will be compensated and unbanned. But my friend hasn't been unbanned and her rank is back to bronze. She was crown 1
@night cloakno
If I repair my client will it reset my settings and controls?
News some1 get unbanned?
Why can't I use Treasure Vouchers? I have 4 of them, but I just can't use them
1 spin need 6
Oh, I didn't knew that, thanks.
@spice lichen got unbanned
You need 6 of them to spin it, theyâre in your inventory. @brave shuttle
Also, read the pinned messages.
@night cloak as of now, we have no official info on that, this applies for Korean tournaments.
Can I get banned for using the Nox emulator instead of the official one by tencent?
Hello, @slow dune!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
@night cloak i dont found -~-
Report button
Fanks :3
Anyone can help me get in touch with a dev or something. I bought a lucky air drop but didn't get anything. And it said sold out. Idk.
@night cloak talk to the customer service in-game
Help I bought the 100 dollar uc and didn't get it
Damn
Look above @calm topaz
My 2015 iPad Pro is getting really bad frames after the update. Is this permanent?
Im just worried that they stopped optimizing it for my device
so many invincible boxes in sanhok camps area
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Thank you
đ
I had the same ideia, just a mate saying otherwise
@night cloak I got a SS
At the very top in the black bar
âYour device is in silent modeâ
Not sure what this means?
no notifications
plz add ALOT more stuff to the soilders crate, only missing 2 super rare items and bp has like no use now
my account registered with asia server i m pushingon kr/jp server will i get those rewards?
People had been getting very trash sound quality outputs from the game while connected in a discord voice chat. I tested few settings within my discord to try and resolve this but nothing worked also turned off my Dolby atmos which didn't help either. All of this had been fine before the last two updates. Any information or upcoming patchnotes of fixing this?
I got banned on pubg mobile for no reason for 10 years like it happen when i first placed the new snow map and yeah that happens can someone help me get unban please
@night cloak wow đź u too
I actually wanna know why VIKENDI has so many uzis? Did they max the spawn rate for them or what?
PUBGM DEVS should make an option for HDR GRAPHICS EXTREME FPS, but give some warning that it may be unstable for your phone.
Would like that option
why is pubg ios high quality loading screen and android low quality?
@tired fractal Devs use different resolution images for loading screen
but why
But why does it matter?
idk
Probably to give compatibility for other android phone
when i watch the7wg for example he starts his game . high quality image
i start my game . weird af
Or the game cannot regonise the correct resolution for the loading screen image
when i open the game on a new device its high quality but after time it switches to low
Hey PUBG I want you guys to fix screen resolution problems. I still have the problem after 2-3 mb update.
@worn solar RIP IOS
@worn solar its being worked on
Well a little good news just want the screen normal.
My 8x scope sensitivity is 45 even tho I play claw. Just imagine how much the problem is.
Works fine for me
a question, im only diamond V i play on NA server FPP but i cant find matches, i thought u fixed that with the cross server thing but still the same, any thoughts? thx btw
@noble wagon ur a high ranked player of course ur gonna get a long wait time the server is trying to match you with people of ur rank
@noble wagon there is no solution to it bro, just watch a youtube video until you are matched, that's what I do
@proud oasis my emulator account does not have a higher rank like my mobile one but the waiting time is still very long
That's because it's trying to match you with other emu users not many people own a PC and the servers try not to fill lobby's up with bots
@halcyon spire asegĂșrese de no haber iniciado sesiĂłn en ningĂșn otro dispositivo con la misma cuenta
he needed me to help, he spoke spanish
Ok thanks @proud oasis n @bitter warren
@proud oasis no es nada de eso
para que siven los moderators aqui
@halcyon spire english please
@elfin zodiac he did not understand what it said in English, he needed it to be translafed
@halcyon spirepor favor habla en ingles
de lo que no sé, no tengo una computadora Personal para saber cómo funciona el Emulador
calma, @halcyon spire hacen lo que esta a su alcance
no
He does not understand English, bro
@bitter warren I'm just using Google translate to try to help
CuĂĄl es el problema @halcyon spire
they can help me because l do not know how to speak english and all writing by the translator
they can help me because l do not know how to speak english and all writing by the translator
Hello, @halcyon spire!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
I think he is using Google translate
@elfin zodiac he's using a translator to translate Spanish to English
translator
@proud oasis yea I just read that
@bitter warren yes
@halcyon spireHola, @ Leonardo07HD!
Para obtener acceso a los canales relacionados con PUBG Mobile Emulator, asigne el rol de Emulador reaccionando a regional_indicator_e en # assignable-roles.
SpanishDict
SpanishDict âș home
no inicies sesion al mismo tiempo en el movil y en el emulador, si no en el ultimo caso, reinstala el programa de nuevo.
@elfin zodiac isn't there a Spanish pubgm discord?
yes @proud oasis
@proud oasis prob, but I'm still going to try to help him
ante los jugaba en celular y pc
y ayer me saliĂł eso, los ejecute varia vece
por el internet
me salió eso después
por favor haz lo que se dice arriba
Lo unico que entiendo del aviso del emulador es que no ejecutes el juego dos veces (simultaneamente), en el emulador, el emulador trae una opcion para ejecutar simultaneamente varias ventanas, y ese quiza sea el problema. Reinistala el emulador y vuelve a probar.
Y busca algun discord en español tal vez te puedan ayudar.
@halcyon spire
Es el papel con una E @halcyon spire
@halcyon spire
l already gave that down
Lo siento, no muchos de nosotros hablamos español con fluidez, estamos haciendo todo lo posible para ayudarte
gracia
Hello any game dev here
I need solid help
@open hound my merit is stuck at 68 it wonât increase
@woven atlas
@tropic ravine
Are some outfits glitched or something? I bought a outfit from the boxes and it shows it has gloves but I don't see any
PUBG steam have Parachute Overhaul, PUBG Mobile donât have, why?
@robust grove its probably not a part of the outfit
when will they add the custom colors for the sights and designs.......like the red dot
@strange vine it's coming soon.
@fleet jackal it actually depends on the device you are playing on
@elfin zodiac It wasnât before the update
@fleet jackal what ram does ur phone have?
WHY MK47 Mutant and laser sight deleted in 0.10 live server?
@weary cosmos I think they wernt optimised enough yet, therefore not added
Why is there flex seal on the walls
@elfin owl zombie mode Easteregg
Ooo hell yeah
@elfin zodiac its not the device's fault.. you don't have proper answer so you are blaming the device.. why can't you agree that the game isn't optimised well... You know that but you won't agree.. you all are blaming the device but it's not the device's fault it's the developer's fault who were unable to optimise the game...
@calm hollow it kinda is, I'm running a s9 and I don't have many problems
@elfin zodiac It doesnât stutter before the update
Iâm on iPhone 7 Plus and it still freezes almost every minute
And why does it go 0km/h whenever we unfollow our teammate?
I am playing this game from the very first day of the global launch . This season I purchased the royal pass elite & you guys banned me for wrong reason . This is how you guys treat a good player who are against hacks .
Please give me my account back.
teaming up is not illegal but yeah, working together to kill other is illegal
other wise, hanging out with enemies is fine and fun
should have reported
Done
ok then
I used to get 20 ping on Asian server but after the update it has skyrocketed to 200-300
My game is lag only veknidp map why
Game is lagging too much on Vikendi map.
After each new update, game performance is decreasing.
And ping is fluctuating very much also on asia server.
there's a serious bug with voice chat. some of the time the voice chat for one person doesn't work. like he cannot speak and cannot hear anyone in squad. to fix it we have to restart game like 2 to 3 times
and it happens to all of us
When i turn hd in vikendi its appears black black it is happening only in vikendi only in hd. When i turn hd in other maps it is good but vikendi it appears black black plsss help....
@elfin zodiac plss help on the above mentioned problem
Thereâs definitely something wrong here
Very difficult to get in or out of the building through this door. This is the only one that we found^
@marsh turtle Agree.
When will account get unbanned
Is the algorithm wrong for the glacier M4? Supposed to be 25 percent chance of getting that color so about 8 percent chance getting it on any 1 spin. I've spun 21 times and no glacier. Wasted over 20 bucks real money. Feels like I'm back on KSB
@vital mantle ya It also happend to me
Any algorithms shown for items are correct, unless specified by Tencent, @crude star.
Do u giys have any tips on how to complete achievements fast
You can ask that in #pubg-mobile, @dusk shell.
Ok thx
@night cloak thanks I hope so. But either this is wrong or I just have terrible luck.
You just have terrible luck, probably.
I can't install the update
Could you show me a screenshot of the error?
It goes to 98% then stops
Error 495?
Yup
Alright, DM me.
Can't install app
I'll solve it for you seperately.
Hey support team. After i reported there are no scope switch button in here and pubgm released a patch that fixed my problem
Well done support team. 10000 like for you guys

what update will the custom crosshair will be featured?
There's no plans on that yet, @strange vine.
Why do i have low fps in vikendi... In other maps its ok but in vikendi i lag a lot
How can i invite my friend in this server pls anyone?
There was an update where the chat is based on our language but why is it now back to their language?
@wet saffron Permanent Invite Link: https://discord.gg/pubgm
@storm flume it says link has expired
The server is full at the moment, it has reached the member cap. @wet saffron
@night cloak. So when I can invite my friend?
Until discord increases the member cap.
Okay
when will the 0.11.0 update will be released?
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
@strange vine ^
It will be coming in future , @empty latch.
Next update maybe.
How to get permission to post in recruiting?
You can recommend to add new skins for silver fragments through in game customer service, @empty latch.
Please refer to FAQ 7.4 in #481198147478224896 for further information, @tawny cape. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Are you sure it is not available in war mode?
@night cloak 100/
Alright. Maybe it is just like it was not available in training mode. It night be added in next patch , @empty latch.
So so you need new skins to buy with silver fragments right , @empty latch? You can recommend that to the customer service.
What does "data has changed" mean ?
Please read this channel's pinned messages for further information, @night cloak:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Read 4th pinned message.
Is it possible to send Downloaded maps from one device to another
Alright
So no mk47 mutant,laser sight and g63c?
how to set controls to default ??
@night cloak
The Mk47 Mutant and laser sight will be coming out, since it was even mentioned by the devs. The G36C will not be coming out.
Repair your client, @upbeat bone.
there's a serious bug with voice chat. some of the time the voice chat for one person doesn't work. like he cannot speak and cannot hear anyone in squad. to fix it we have to restart game like 2 to 3 times
Hello, @signal creek!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
By refering to customer care we can get new skins to buy with silver fragnants?
I've got both the gun skins......
Need more.
Bro..... The game is still choppy for me...
It runs smoothly in my very first match but it starts getting choppy and then it increases too much!
What to do?
If it be my device problem then why the game runs smoothly in the beginning
did you used vpn? @night cloak
It am also not sure about it. Maybe it is because of using vpn or switching wifi to cellular or poor connection or any other obnormalities detected by system , @night cloak.
Ok, it didn't happen to me, just saw a lot of posts about this on reddit

When you play first there is less ram usage by game in your device Then when you keep playing the ram usage of the game increases then it starts becoming choppy. I think that night be a issue. If you want to play smoothly i will suggest to keep r ram as free as possible , @marble temple. And you can always give suggestions to the customer service at any time.
Even after restarting the device... Then too it lags.
This has been since the new update
What are your device specs , @marble temple?
It's actually not lagging it's just freezy
The screen freezes
Lagging is like network problem..... But this is different
It affects as new update comes. Even it is laggy for some 4 GB ram devices . Devs are working on optimization . Hope it will make game little bit better , @marble temple @normal fulcrum. So please be patient till the optimization update come.
Coz of that I was demoted from crown 1 to crown 4 in 1 day
Lmao I dropped from ace to crown II
Also...... It work smooth for vikendi but erangle and Miramar are horrible!
screw your game
groza vs smg.
the smg won although I stated firing first and with multiple headshots. plot twist I had lvl 3 equipment
Sometimes my fire button stops working
Bot was right in front of me shooting at me and my gun won't fire at all
@night cloakbro it would be a ping issue
@marble temple ping doesn't go above 100ms in any game and still game lags
SMG dps is much higher than gorza . And it is good for close combat. So it is just normal , @night cloak. Sometimes you may lose some fights . Yeah and also ping plays an important role in that fights.
@normal fulcrumim here becoz of the same issue dude!
A guy once killed me with thomson with only 1 bullet coz of that lag
In Vikendi map
Please avoid going off-topic. You can have unrelated conversations in #chat.
It seems like we've been hit by 1 bullet coz but it's actually a spray! Due to the screen freeze we only hear 1 bullet
It's choppy AF dude!
Same issue for me
@marble temple I'm not having more than 30 ping
Any idea when the issues will be fixed?
@night cloaklmao report that smg guy
pubg doesn't really have an option to report people after I left the game.. does it?
You can report the player by contacting customer service, @night cloak.
Mainly due to the large amount of players in your server, combined with a potato device and potato internet. Not saying your internet and device is potato, just giving an example. @safe saffron
HELP
What's the issue? @mighty ferry
My merit is stuck at 68
It canât increase anymore
even if I play classic matches
and I also tried the repair button
It shouldn't affect your gameplay. You're still above 60.
But my bp earning is halfed!
Please pubg mobile developer please help me in my mobile when i am in the lobby with my friends its lag so hard
What's your device specs , @icy carbon ?
iPhone 7 Plus
Redmi 4X
As long as it's above 60, you're not subjected to any punishments.
Thatâs what it says in the merit description right? @night cloak
below 90 its reduced earnings
Iâll go and take a ss of your rules now hang on
What is its specs , @long barn?
Well, it's just bp. Only thing you can spend it on is soldier crates.
4GB ram snapdragon 436 possessor @night cloak
After this update i've started getting ping spikes and fps lag whenever an enemy is near me
Hmm. Might be some optimization issue in the new update . Lets hope it will be fixed soon, @long barn @icy carbon.
Hello, @mighty ferry!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@night cloak thnx for help
@night cloak canât you guys enter the game files and fix this real quick?
I hope it will be fiz
Coz my merit history is as well, stuck
Fix*
its not displaying any matches after a certain point
We aren't developers, @mighty ferry.
Look my merit history is stuck
I am sure you guys have some sort of solution for me at least? đŠ
@calm hollow You cannot do that.
I need a quick help giys
Guys*
@night cloak what happened?


You cant unbind the social media account nice it is connected to pubg mobile. But you can delete your social media account through twitter settings , @calm hollow.
@night cloak Can I also get Contribute Role?
bro when ever I open. Another app. Over pubg. Pubg starts from. Beginning. Means. I have to wait. Fro start screen and open the app when ever I open another app over pubg
You may have received dm by dyno. You have to follow that to be in the staff, @night cloak.
Any clue abt it
Yup! @night cloak
@night cloak that's because of your Device Ram management try upgrading your device with 2+ GB Ram
It means ram management of your device is not good enough . It is not game fault , @night cloak.
@night cloak I have 4 gb ram phone. Is any solution. From the phone end. I have redmi note 4
@night cloak But my friend useing better internet...they also faceing same problemđ€ąđ€ą
I was killed by a person who is hacking, he shot he in the head, from the military base with a P18C, he was out of the zone, and is also invisible, I have no SS, but I have the username
That's the problem of your Device Ram Management
@night cloak
No solution for it really. But you can avoid background running apps , @night cloak.
Is clearing other app will help??
Yes, a little bit. @night cloak
@night cloak my teammates also faceing same problem...and they have better internet+Device
@safe saffron which device do they have?
@night cloak poco f1
I tried, but the character limit is too low, so I also posted it here so the full story was here
I think it's because of Xiaomi's bad ram management @safe saffron
When did you started experiencing lag issues , @safe saffron?
@night cloak low power mode cause lag too?
Yes @night cloak
Hello, @polar pine!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Because they slow down the speed of processor to conserve battery. @night cloak
@night cloak you have experienced it? Because Iâm kinda facing this after the new update.
@night cloak No
Is it device lag or ping, @night cloak?
My friend has 2GB and 3GB of Ram but they don't have such problems.
@night cloak before the update. I used to get ping around 20ms to 40ms and I had no lag issues or any spiking.
After this new update ping fluctuates like hell
@night cloak after the update
Same problem with me too
How to reduce ping in PUBGM ?
I use iPhone 8plus
You need to have a better internet connection for better Ping.
You can experience the lag as the new update comes because it is new and unstable .It might get fixed in future updates , @night cloak @paper tulip & @safe saffron.
What Not?
@night cloak I am already paying 2$000 for internet
@night cloak I hope it gets fixed soon , haha.
@night cloak 100mbps connection for pubgm
Hmm
@night cloak yea , at least this weak if they fix it , it will be awesome to play
Hope so , @night cloak.
Lag issues are generally caused by overflown servers. Please stop questioning about this, thank you.


can anyone help me ,how to fix this?
try relogging
Try repairing the game , @grave bear.
I already installed 0.10 version.if i uninstall this version and install 0.95 version can i able to play that version?
Maybe . But you will have to find the app and obb files of that version, @lilac citrus.
But some of my friends are still playing 0.95 version.they didnt upgrade
Yep as i said you can still play it somehow.
Ok.nice.. so i will try
Look at the time. Players in that region might be not available in this particular time specially for fpp , @halcyon notch.
@night cloak Iâm just pissed because Iâve trying for the past 5 hours
@night cloak is the ipad pro 12.9 inch large texts being fixed and is the backpack in 3rd controls being fixed too?
No exaggeration btw
Ok Iâm sorry
I am just saying that this is bs
I am kidding
@halcyon notch @night cloak #chat
Just taking the piss
Further conversations in #chat please, thank you.
Maybe, @night cloak.
You can tell me if it is fixed or not. If it didn't then you can try going into settings -- > display and brightness -->set resolution to zoomed . And whats that backpack in 3rd controls you are talking about, @river comet?
Game is lagging very badly after the update....ping is going above 300 msđ” pls fix it Tencent pls plsđ
@night cloak ok thanks for the info
i want some help with emulator
Hello, @thin bane!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
got it
Hello i have a question one of my friend got banned cause he was playing on vikendy like wtf?
Its true?
Too much lag in new version. Optimisation = 0
So how to fix this?
Is there any other way to contact Pubg?I contacted them through Email and in game contact us but got the auto generated reply.
P.S-My Account got Banned after playing Vikendi.
@lunar shale I did but getting auto generated replu from there as well
I thought it is only me but thousands people banned just when they entered snow map
They should give UC in compensation..I was pushing for conqueror but now my server rank would have been increased.
@cosmic gazelle i don't get a reply after a day
I have a friend who does not know what's hack or cheating and banned for 10 years
most of the people got banned for the same reason @lunar spade
@cosmic gazelle
Banned for how many days or months ?
10 years
Same with me..
And its almost 20 days since my id got banned and they are doing nothing
I'm using this account since March 2018 . And i put a lot of money
@lunar spade
Me too bro.. i spent over 5000 uc on my id
@cosmic gazelle nah they'll give us a trial outfits and BP
Those who got banned for playing the new map, the development team is working on a fix. Otherwise, all bans are fair.
They must respect this huge support from their fans . Even if they did a mistake a week or one month banned not 10 years
yeah it's about time we're gonna get our account back, i hope
@night cloak
Everyone gets the same message before they get banned..
Data has changed and you have been disconnected.
And if its due to the map then all players should have been banned already
Do you not understand what I just said?
Players that got banned for playing the new map, their accounts will be recovered.
If you think you've been wrongfully punished, contact customer service and provide them solid evidence.
Otherwise, all bans are FAIR.
@night cloak
Can you just tell us.. what are those solid evidence.. i mean how ?
I entered new map and I landed then the game disconnected said you have been banned for 10 years
Your account will be recovered, @lunar spade.
If someone is not hacking or using any third party app then how to prove it
Bans issued are fair, so please stop asking.
I thought we will be rewarded to play new map đ
@night cloak
If banning someone for 10 years without any reason is fair then cool
I just want my money back that i have spent on that id.
@night cloak yes of course but if they have short term and long term , if you edit your graphic it's not fair 10 years but if you hack the game yes 10 years is fair
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
@night cloak
Seth..
They send me this message that they will verify my account and mail me back but its almost 4 days ago .again they are not replying me
@night cloak keep your mouth shut when you don't know why we got banned,we're nit stupid, we know using hacks,tools etc getd you banned.
But I got banned while playing Vikendi.
@cosmic gazelle calm down it's a bug
@cosmic gazelle
Hey bro. Calm down. He is jusy a mod here
He is doing his job and he cant unban us
I'll handle him, it's fine. @lunar shale
I got reply but it was auto reply by system , said you have violated and you have to wait 10 years
Those players who have got banned for playing the new map, their accounts will be recovered.
It's as simple as that, @cosmic gazelle.
I know but when I'm hearing this same thing again and again that using hacks,tools gets you banned,I'm done with jt
Please read what I've said, thank you.
Were you banned for playing the new map, @lunar spade?
Bro I'm pushing my rank,playing day & night I've spent more than 100 dollars on this game and I'm on 94th RP.
It's showing that Im on Bronze now to my friends.
If I don't get un-banned,I'll sue Tencent.
@zenith light
Did you read what I've just said?
If you're gonna continue whining, don't blame us on using force.
@cosmic gazelle
Thats what i have thinking too.
Mail me cuz i want to sue them too
@night cloak i don't know for what i banned it doesn't tell me . I only know i entered the map after 3 minutes i got banned
The new map, @lunar spade?
Yes snow map
Your account will be recovered. The development is working on it, @lunar spade.
Sorry for any inconvenience caused.
@night cloak any clue how long will it take?
Are you official ?
We have yet to get a response from the development team regarding the issue, @cosmic gazelle.
Will do, sorry for any inconvenience caused.
Thanks
I'm not an official, @lunar spade.
Its all the money that i have spent on that id. And it almost 20 days i am trying everywhere but no help. And i am not mad person to waste my time like this. @night cloak
@zenith light hello, what's your issue?
@snow valve
My id got banned for 10 years 20 days ago without any reason
I was in a match then got this message
Data has changed and you have been disconnected
Then i tried to reconnect and got banned
Please read this channel's pinned messages for further information, @zenith light:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
One message removed from a suspended account.
Please read the fourth message, @zenith light.
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
It looks like, the problem has already been replied, Further discussions can be done in #chat đ
80% of those people who've said that they've been banned for no reason have indeed been using third party softwares, hacking, etc.
If you really think you've been banned for no apparent reason, please contact customer service in-game, we can't do anything about it here.
They didn't ban without any reason.. You maybe modified game files..
Or used gfx tools
@snow valve
No no
Nothing.
@zenith light ok then file claim...
Yes?
Is repairing the game deletes the file claim chat ?
Repairing client?
@snow valve
Yes
Nope
Cuz i just repaired it and all messages are gone
Move to #chat
Your problem has beed replied
@night cloak
wtf
They said they will check my id status and will reply me. And now they are again asking my problem
@snow valve
????
@zenith light move to #chat we can't do anything for your account :(
Ok
@night cloak đ
@snow valve
No . Now i dont want my account. I am just saying how can i get my money back.
Why we can't get indian server in fpp
@night cloak
Wow. Great Game
In asia
@warm veldt you can't.. Just you can team up with indian players by setting the languages
To hindi
For the final time, those players who've been banned for playing the new map, their accounts will be recovered. Otherwise, all bans issued are fair. Contact customer service for further enquiries. If they don't reply, that means your punishment is justified. There's no point whining about it here, it's not going to solve anything. @zenith light
Getting other sever results lag and getting shots behind wall
Could you specify properly? @warm veldt
@warm veldt you mean hackers?
@night cloak when i get indian server then the ping is around 80ms and in other server its about 120-150ms which cause lĂ g
@warm veldt server issues... Check your internet connection as well
There's no "Indian server".
Not internet problem bcoz other freinds playing with me also get that issue
@night cloak asia server
There's no Indian server...
Report it in game.. If you getting lag issues
What is the problem ? @warm veldt
Mainly due to the large amount of players in your server, combined with a potato device and potato internet. Not saying your internet and device is potato, just giving an example. @warm veldt
No i use an emulator
You teaming up with Your mobile players FRIENDS?
No
#emulator-support, @warm veldt
^^
Go to #emulator-support...
We help issues with mobile here
What's the problem, @warm veldt? You cant find matches in Fpp?,
One or two times i only get asia server in fpp but in tpp i always get asia server
Same ^ I play NA and mainly in Solo FPP but recently it says 5 minute waiting time
Everything else it's a normal matchmaking time
Hopefully next patch update will fix it.. Wait patiently đ
Is there any GFX tool that we can use officially for increasing frame rate??
@plush spoke nope,
There's no GFX tools Which is Official and it ain't gonna be official
Ok thanks for informing that
I sawed the GFX tool that is developed by XDA in playstore and I costs some money to buy it
Does the time of registration has got anything to do with time slot of Crew Challenge?
No, don't try to use any GFX tools or third party apps even if it will say OFFICIAL @plush spoke
Or your account will be banned
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
ŃŃŃŃĐșОД Đ”ŃŃŃ
@gray snow english please?
Can i report a griefer here?
What griefer , @signal holly?
A teammate
He tried to molotov me and failed, then he threw a grenade and knocked me out
Then the other teammate refuses to heal me
So can they be punished?
Did you reported them for harming own teammates?
You can report them in game , @signal holly.
@signal holly?
Griefing
Okay, there merit will be down...
Thank god.
And the system will send him mail about it too....
Oh
It will auto Detect that they harmed you, It's good you reported them đ
Ok thanks for the information
No problem 
Yeah ok, your probelm has been answered you can move to #chat or #pubg-mobile
Ok Move to #chat đ
You too
Hey supporters, where this stairs leads to?
This is probably a bug or something kept on there you can report it in game đ @hazy comet
And you can attach this image also when you doing the report đ
Man I thought itâs a secret room
Maybe it's a thing kept on there
Donât even think thatâs a couch
You can move to #chat Your Problem has been answered :)
I bought this but its not in inventory
Any fix ?
Can they add, a new LTM called âDominationâ
@snow valve i bought the last one u can see sold out below it
Hello guys
Hello, do you need any help, @snow valve?
When Vikendi will be not in beta ? ( sorry for my english) đ
@peak garnet needs help
@raven rock It will be soon, will be announced on #news when it will be, don't worry
@night cloak see my messages above
Thanks you, & could you send me you nickname on discord I want the bar đ btw happy Christmas
@snow valve
Is it not present in the inventory ? As the above ss states that it is sold out , @peak garnet?
Question @snow valve why we use 5.56mm on G36C, thatâs a Submachine gun, we should use 9mm?
@night cloak yup
@hazy comet we are not a game developer... Can't Do anything about it sorry
Hmm strange . Maybe it will be available after that countdown will finish, @peak garnet?
@peak garnet you can try repairing client and restarting game Till then
Or you will get message in game about the purchase . I will suggest to wait for some time as it takes time for purchase. If you still didn't got your purchased item. You can always contact customer service , @peak garnet.
Maybe your order will be in queue
Yep that's why it's better to wait.
đ
Your account is locked @slim sandal
But for what?? I was having a descent gameplay and suddenly ive bern kicked out of the game
It's saying by network issues simply
so i create a new account on the same device as my old account that got banned. played few match on vikendi, not getting banned but encounter a few issue. my ping is green (70ms) but it feels like the movements are a bit delayed, like switch for a weapon and jump outta windows, any idea ?
And seriously i was having 57ms ping and that is telling network issue
Did you changed your internet connection in between? @slim sandal
During the gameplay my router did just restarted
Its 3:40pm now
But earlier that used to happen still my account never got banned like this
Please contact customer service for issues related to account termination, thank you. @slim sandal
Okay @night cloak
@night cloak scroll up and see his issue
Whose?
Unable to exit after changing hairstyle. Is this a bug because I already reported in-game đ€
Have you tried repairing your client? @night cloak
I press go for the clan training. Come back after a match no results.
I want to participate in the clan training. I press the go button. Come back after a match. It says unranked and no progress has been done of mine. (Marathon Master)
@slim sandal that ban is popular in Vietnam version of the game, contact their Facebook fanpage .
Idk how much I ran but I did run. Even that it doesn't show.
All servers have higher ping than normal @night cloak, there are so many people exited about Vikendi so it is overcrowded đ
Why it's 0
Is it safe to play vikendi again?đ just asking ik you can't assure anything 100%
Why it's not safe?
Yes, how may I can help you? @pure fractal
Accounts getting banned @night cloak
Lol @snow valve okok
Oh I played like 5 matches yesterday nothing happened
Yep, some accounts are randomly getting a ban after playing vikendi
Well np, thanks
@pure fractal they probably be reported for using bugs to win.
@night cloak hmm đ€ yea
#chat guys please for further discussions
đ€
guys i restarted my emulator and i was again able to play the game for a brief period and again it is kicking out me from the game is it a bug i reported this issue to PUBG mobile mail also
As u can see my ban time was aroumd 7pm and its 4:55pm and still i can login in and play but for a brief period
Move to #emulator-support @slim sandal....
Okay @snow valve
đ
But there's no Emulator support room only
Ey, my friend is having a problem on this one.. how to fix?
My pubg isnt opening
Is this happening to everyone or is it jus me
?
It just shows the tencent games screen
N then just shuts down
I rebooted my device .... No prob with the internet
Yup
Done
No
Only the opening screen
Aaahhhh
1.5 gb
:GWslippyPeepoL:
Hmm
Elo?
Mods
How I'm supposed to use lucky vouchers?
Ya tht too
Ok thanks
can someone help it keeps saying failed to initialize map downloader i reinstalled the game , repaired it and cleared the cache
Do you have good internet connection? @night cloak
yes
@night cloak Use a VPN app , change server to Europe then download the maps.
ok
đ
How long did it takes to update pubg for u please
@ebon geyser What's your issue ? I can't understand.
@wraith brook OMG thank you so much man
@night cloak It's ok .
Im stuck to 1/3 update, started download 2 hours before
@ebon geyser Get a strong connection.
@ebon geyser Try updating some time later.
Every time I die or win a game my game just freezes on loading screen and crashes
@unique steeple Sorry but this bug is faced from season 2 and still not repaired.
@unique steeple We can't do anything for it.
@wraith brook mine started in this update
@unique steeple Mine season 2.
It's so annoying
@unique steeple Yaa , report it . Maybe PUBGm devs will repair it.
@unique steeple I can understand but I can't help you for this .
There's another bug in which entire building just vanishes and I'm stuck there
According to this video starting from 3:34 the fall damage trick, where you jump to a high Location that is enough to damage you but don't get fall damage, is working and is/or a bug that may need to be fixed. Sending link....
@unique steeple Report bugs whenever you get.
I died here
Good day. Played the day before yesterday on the official emulator. Normal game,
during the game, I received a sign that the date or time had changed, after which I was thrown out of the game. After I entered the game again, they gave me a ban.
I ask you to help. All that you say I will do!
I have never used anything, not some kind of extension program, and so on. I did not change anything in the game files. I used the official emulator.
Nick: ekzoria
Email: winderkyl@gmail.com
B'COZ I couldn't get out
@faint sleet It's a glitch . You should report it .
@verbal escarp Go to #emulator-support .
How?
@faint sleet In game .
I don't have the game installed....
Is there a discount for IOS users ?
May i have the email please
@faint sleet Whenever you have then do. Email don't reply these days.
Hmmm
Big lag in pUBG !
Can't report it then
After update
@night cloak Sometimes servers get over populated . Over populated server + potato connection and devices often leads to lag . Not saying your device is potato just giving example.
Ok
And why l can.t put graphics in high l Have a very good tel ?
@wraith brook
2.0 ghz
And 4 GB RAM
Android 8.1.1
On*
@night cloak At 4GB ram , you can play smoothly on balanced graphics.
@night cloak You will face lag on HD .
@night cloak And don't spam emojis here .
Ok sorry
@woven atlas there is problem when i turn hd in vikendi only it appears black black but in other maps
@gritty kernel Did you tried repair?
hey guys
Hello, what can we help you with? @pliant summit
Mainly due to the large amount of players in your server, @pliant summit.
The Korean/Japanese server is hardly overpopulated tbh
repair done but nothing happened
@wraith brook oh i found it , it was a bug where it says « loading » but was on pause đ
there is problem when i turn hd in vikendi only it appears black black but not in other maps on my emulator 8 gb ram
I just Play only on Asian servers ):
Hello, @gritty kernel!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
Like I've said, @pliant summit, caused by overflown servers.
what do the jingle bells do
Collect a specific amount to redeem rewards, @night cloak.
It is an achievement to collect those.
thanks @night cloak
didn't see em there
@gritty kernel Re-download the map.
After 0.8 'till 0.10 this game very lag, what's wrong with this game?
try going on lower graphics. @dull ledge
@night cloak what's grapich below smooth?
and don't trust people who will say it's gonna get fixed next update
dunno, there's none
Look. When every new update comes . It is unstable and takes time to work properly and fix every issue in the game . So that lag is acceptable it will be fixed in future updates , @dull ledge.
No problem, @night cloak.
And Further Updates Get More More Bugs And Need Time To Fix For Next Update XD
@dull ledge same
@night cloak come on man, this game is ****, every update just take me to 20fps, when you close range fight, your enemy is gone and you will transform to box
Takes time for optimization. More than 100 milions playing the game. What do you expect , @dull ledge?
What's wrong with my phone with snapdragon 821? It's too old for this game? Or this game is wrong?
Whats Your Device? @dull ledge
@night cloak i expect tencent buy some server for asian player
@jovial wolf LG G6
Please, i report many bug and i think they not fix it
New middle eastern servers are coming . It might reduce ping for Asia servers, @dull ledge.
Middle Eastern Server Around Which Place?
@night cloak nah, i hope they will fix the fps too bro
West Asia i guess.
It's not fun playing First Person Shoot when your FPS is low
hackers already in 0.10.1
Im banned just now for no reason
For some weird reason, i was banned for using a cracked version of pubg
@shell harbor your not alone bro
Middle East Its Way Back To Near Qatar And Saudi Its Too Far From The Place Where I Live
Can somebody please explain wtf just happened to me?
No Chance Of Ping Comming Less
@shell harbor only tencent know why you get banned when you not using any third apps
For How Many Days You Got Banned
there is problem when i turn hd in vikendi only it appears black black but not in other maps on my emulator 8 gb ram
plss help
Get a better phone? I have the best iPhone. You blaming the lag issue on peopleâs phone is hilarious bro, no offense đ
They just released the map...... No optimization! I'm totally upset.
@bitter warren ya he said you need better phone for better fps
đđ
there is problem when i turn hd in vikendi only it appears black black but not in other maps on my emulator 8 gb ram... its only happening in vikendi
@night cloak plss help
@gritty kernel try ask on #emulator-support man
Hello, @gritty kernel!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
When will they optimize!?
Where is the mutant laser sight and g36c ?
No info. Maybe in next update , @marble temple.
It might be added in next update, @uncut sundial.
And when will the next update come?
The mutant and laser sight will be coming out soon, the G36C will not.
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
@marble temple ^
Is there some rocket science to enable gyroscope? My phone has a gyroscope sensor but in game it isn't working!
It works.
It should
Try increasing the sentivity
Let me try againđ
Sensitivity *
@night cloak Is this happening in the last update only ?
I never tried it before. So don't know
Why am I not HAPPY!
@night cloak Hmm....
I'll try some other games having gyro.