#questions
1 messages · Page 292 of 1
Have you tried clearing your cache? @empty escarp
Why use vpn to download pubgm..
Do you have 2.5GB of internal storage available? @empty escarp
Country restrictions may cause issues regarding updates, @night cloak.
I have a lot of storage
DM me please, @empty escarp.
I see
There's no known info on that. You may suggest ideas by contacting customer service in-game, @mighty ether.
Ok
@night cloak my character I'd is 510698579
Why there is no footprint feature in snow map??
Have you tried file claiming? @proven viper
That feature has yet to be implemented, @crimson kiln.
And Also The Delayed Sound On Vikendi Map Also Happens In My Friends Phone And My Dad Phone
Vikendi has a uuh texture bug? At that rocket place and it shows groud but you can shoot behinde it or walk in it so i did not see enemy as he shot me i only saw a groud
@proven viper those are prerecorded text .. even emails are the same
See
You may have violated the Terms of Service which triggered the suspension.
What about that bug
No we did not
My friend never has it i have it everytime
Hello
Game is lagging
Vivo Y71 handset
Please take a look at faq #7.3, @proven viper.
I did ffs
I think we did .. one thing wrong .. we haven't waited for any response and just accessed map as it was accessible cause of some bug ... We are so stupid and desperate
Could you provide me a screenshot via DM? @serene steppe
Ok wait i will go there and take screen shot @night cloak
Pubg frame drop whyyy
Mainly due to the large amount of players in your server, combined with a potato device and potato internet. Not saying your internet and device is potato, just giving an example. @hollow brook
My all friends game is lag😡 @night cloak
@night cloak can you deliver these messages to some pubgm devs that we are getting banned for no reason
Sorry, we can't do anything about it. There may be a fix in the next patch, @hollow brook.
@hollow brook it's not just you watch streamers they are experiencing the same thing and the map has just gone live it takes time to optimise servers
Please contact customer service along with solid evidence if you think you've been wrongfully punished, @proven viper.
@night cloak omg the customer service is q bot that keeps sending the same message again and again
I Hate pubg I don't able to play game
Why would I spend money on a account I hack or use third party app
@proven viper wdm ?
@half kayak @tidal warren
@proven viper lul I have spent like more then 20k INR so far ..
Weapon Finish Upgrade System
What is the Lab?
• Lab is a place where materials and paint can be used to upgrade an upgradeable weapon finish through research - additional kill effects, upgraded finishes, on-hit effects and death appearances can be obtained.
How to find the Lab?
• Lab can be found by going to your Inventory and tapping on the crate icon. You'll be able to see the Lab option right underneath the Dismantle button. Another way to get to the lab is to tap on the M416 skin which is right in the middle of the Lucky Treasures event display.
How to obtain materials and paint?
• Paint can be obtained through the Lucky Treasures event and bought from the Shop through the Redeem option with 100 Silver Fragments, as well as for 40 UC per 1 paint can located in the Others section within the Shop. Materials can only be obtained through the Lucky Treasures event. 🖌
Complaining about it here won't get you anywhere. We aren't developers.
Anyone experience the game play is stop and go all the time?
I've already answered you, @hollow brook.
Hello, @hollow brook!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
See guyies game is laggy we all know that I have encountered countless salty deaths of my self since I begin playing this game but what matters the most is your decision making .. if ur ping is high u should not rush things but take a precaution .. and last thing . Device performance and internet performance is another thing
@tidal warren sorry .. will chat over there
Is there a way to slow down battery from decharging while playing?
Game is lagging
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
My pubg is stuck on the loading screen.
It just says downloading and the little dude running.
Game is lagging
@uncut sundial Set graphics to low .
Oh, it fixed itself. Thanks for the help though!
anyway to uncap your fps on emulator?
so its not 60 below but
60+
@gusty blaze That's good .
Hello
@night cloak Device ?
hello can i ask here?
@night cloak Server ?
here
@night cloak Assign yourself emulator role in #504819353049628683
@lean plover #emulator-support .
@lean plover I can't help with emulator.
@night cloak what are your game settings on?
the game is very much laggy in asia server even in 88ms ping
@wraith brook yes im #emulator user
Ok
When will the bargain system back?
@night cloak are you suffering from rebounding (performing same again and again?)
@night cloak Sometimes servers get over populated . Over populated server + potato connection and devices often leads to lag . Not saying your device is potato just giving example.
@torpid zenith Maybe.
@torpid zenith I think it's gone. Won't come back until the devs decide to add it.
@torpid zenith Yes^
@odd cloud no actually when in a close range encounter with any enemy tge frame drops to very large extent which is making it unplayable
What's your device?
*the
And in what map did you experience this?
why this, I don't know what happened to this. im emulator user, please help me
@odd cloud rddmi note 4( 3gb variant)
@lean plover You can find better help in #emulator-support .
@night cloakand what map was it?
@night cloak Sometimes servers get over populated . Over populated server + potato connection and devices often leads to lag . Not saying your device is potato just giving example.
dont know about miramar
@wraith brook where? i dont know im newbie
@wraith brook but the ping displaying is 88 ms with green signal
@lean plover Assign yourself emulator role in #504819353049628683 . Then you can see #emulator-support .
@wraith brook okay thanks
@night cloak The displayed ping is not stable , it changes every second.
@lean plover No problem .
@wraith brook oo
@wraith brook will they release any hotfix for this
or i need to change my connection
@night cloak Not sure .
@wraith brook anyway thanks bro
@night cloak play on the lowest graphics settings.
What server are you playing in? @night cloak
@odd cloud i am doing that only the graphics are set on smooth
@night cloak asia server
Anyone facing the error 495 on google play when downloading the update?
I've been trying for ages to update
Generally caused by the large amount of players on the Asian server, combined with a potato device and potato internet. Not saying your device and internet is potato, just giving an example. @night cloak
Have you tried clearing cache? @agile sonnet
@night cloak ya
@night cloak tried
@night cloak how much free space do you have on your internal storage?
There may be a fix for that next patch, @night cloak.
@odd cloud about 3gb
@night cloak ok
Waiting for devs to optimize vikendi, because it lags when we come to the snow or grass area...
Hello, @torpid zenith!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@night cloak okay. So you can try out this.
Reboot your phone, then remove all aps from Recents Tab and then launch PUBGM.
@odd cloud ok let me try, thanks
@torpid zenith yeah. Actually the map is on beta. It lags and has glitches as well. If you find any, fell free to report. (I found one where the road disappears)
Lost several matches from sudden frame drop!!!😒
Yes i did clear cache
@clever jewel what's your device and what map were you on?
Try one of these methods:
Go to your settings, find the Play Store, force stop it, clear it's data and cache, then try installing.
Or
Install a VPN, connect it to any European country, then try downloading.
@agile sonnet
But now during close combat , frame suddenly drops and I get killed
Server? @clever jewel
@night cloak alright thanks ill try them
Generally caused by the large amount of players on the respective servers, combined with a potato device and potato internet. @clever jewel
I told u right! Before the update it was running fyn😑
I don't see New gun Why
Report all the issues to the customer support, the more data gathered the faster it'll be for them to figure out the cause of the issue. @clever jewel
@clever jewel^
It did not get into the final versions, will come with later patches. @carmine niche
My game is lag Samsung Galaxy J8+
@tidal warren sure , reporting everyday
So When I see new gun
I hope they add windows!!
Again, please, report it to the customer support, meanwhile try not to fill up your memory while playing the game, turn off all running apps. @carmine niche
@clever jewel that would cause even more lag for users on lower end devices.
The new weapons aren't implemented into the game yet, @carmine niche.
Hence as of now, it is unlikely that they will be added.
Ok
Please read this channel's pinned messages for further information, @clever jewel:
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Hi, how I can use the "Treasure Voucher" on the event "Lucky Treasure"?
Please read this channel's pinned messages for further information, @solid osprey:
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Please i need admin here
@night cloak, state your problem.
Game is still freezing 😐😐😐😐
What device are you on? @hazy comet
IPhone6
@hazy comet Where it's freezes ?
Is it safe to play on vikendi map?
@spare pike Yes.
Every map
@spare pike You can play it .
I heard lot of peoples got banned aftr playing on vikendi map
Please, try to record the issue, then we will be able to relay the info. @hazy comet
For no reason
@tidal warren and one more thing
Majority of them are cheaters.
@spare pike Rumours .
The anti-cheat got updated.
@spare pike Nothing like that.
Hence cheaters are getting banned.
Yes ^.
But the pubgm official admit it. There s a problem they said
I saw it on twitter
Can i post the screenshoot here?
The viability of that message is questionable, it was taken down. @spare pike
Last match I’ve just picked up a gun (AKM) that has no recoil, then I freeze right in that match @tidal warren
Then died
Please, record the issue. @hazy comet
@spare pike Believe, there is no problem in it . I self played it numerous times.
Ah ok. So its safe to play on vikendi now?
Yes. It is safe, if you did not break the TOS, you will not get banned. @spare pike
@spare pikeyes you can. Banning has nothing to do with the map
@spare pike Yes .
I played like 5 times on vikendi but after that rumour i stopped playing in vikendi
@spare pike Don't worry.
70-80% of users reporting they are innocent are found to be guilty in the end.
There are stats on it.
@spare pike Play without any fear.
Ok. I ll play again on vikendi then
Why Winery(Vikendi) got a worst loot there. just landed and it only has bandage, pistols, shotguns, and melee weapons?
It has to do with the sizing of the map. @hazy comet
Im a clean player since season 1 :D
It's having glitches and lags for many people and stuff.
Did they fix the audio bug? I was just playing a game and i heard a vehicle on my left though it was on the right! They issues is with the vehicles only. Footsteps, gun sounds, plane and other sounds are fine.
@spare pike You should be.
Im just afraid bcause i spent a lot of times and money on my id
@hazy comet that happened to my clan mate, he got 10 year ban for something out if his control
@night cloak yes, it's fixed.
@night cloak Fixed.
i want footprint in Vikendi
Pls
@night cloak what kind of problems?
Could you provide a screenshot? @night cloak
@spare pike Already said , don't worry you can safely play .
Ok
@weary cosmos it's only supported on high graphics
Try running the in-game repair. Button available on login screen
I have a suggestion but I'm not sure of suggesting you. Might trigger a ban and I don't wanna take risk.
Hey Xneh, are they still helping with unfair bans?
Forget that, Clear game data and cache
@visual surge yeah, all the players who got banned by mistake will be unbanned.
Hey good thing I’m talking to the supporters, can you guys ban this player “ImGonnaSnipeYo” he killed me as teammate back in September, I was so frustrated, he didn’t even revive me, I’ve just reported that player but Tencent didn’t ban him. Please ban that player, I’ve lost all my rank points cause of him.
@hazy comet I'm sorry, we don't have the ability to ban players. And you should rely on the in-game report button for that. Hackers are getting banned. And team killers are getting punished.
That's very effective.
@night cloak alright, if nothing worked for you then I think you might need to reinstall the game.
Still didn't work?
@night cloak Jey hey hey Ha Ha Ha
Jason’s here
Please avoid going off-topic. You can have unrelated conversations in #chat.
Haha
@night cloak have you tried to restart your device? That happen to me before and it worked after restarting.
Oops sorry
You can try to re-instal 😬
@night cloak damn, that's all the fixes we have for the error
Ok
Here's the article, it might help you. http://techdescribed.com/pubg-failed-to-initialize-map-downloader
Thanks guys
@odd cloud hey if someone is streaming PUBG Mobile, then some stream snipe’s the player who streams, can they be still ban the stream snipers?
Umm, sorry, we are not responsible for that kind of stuff.
I'm not sure whom you should report that but devs won't be taking any actions to that.
is that mic problem supposed to be fixed right.
still my friend can't hear me in some match but i can hear.
@odd cloud because someone in the computer shop playing PUBG Mobile(Emulator), is Stream Sniping a streamer.
I wish I could watch his name but, I’m scared
Just report the player in-game, @hazy comet.
How to us treasure vouchers is treasure event?
Please read this channel's pinned messages for further information, @old frost:
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@old frost Read pinned message .
I’m not Tyler”Ninja”Blevins
@glad harbor That occur sometime due to bugs. Report that issue in game .
After logging in to this, I can not log in to the global.
@serene niche I can see ...
Please read this channel's pinned messages for further information, @serene niche:
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@wraith brook Vietnam version
Please read the fourth message from the top, @serene niche
@serene niche ^
Why PUBG Mobile don’t show a corpse after you an enemy, PUBG Steam can why not PUBG Mobile?
@hazy comet pubg mobile isnt played on a big machine, its played on a phone, the phone prob cant handle bodys everywhere
Maan I’d wish it could
Why do you want dead bodys so bad ?
Because
I’ve saw one of those clips the enemy thought that’s the player he killed, but that was an another alive player pretending to be dead, then he killed that player.
(sorry bad at English)
I’d hope that can handle it
Can you guys fix the ipad pro 12.9 inch large texts?
and i cant see my backpack in 3rd controls
Hey is it okay I could send a picture of PUBG that a game can’t handle?
It’s just an Example
Waiting for a reply
Loot needs to be increased in vikendi.
Guys
Yes?
Is it safe to download the data from apkmirror? Since the store keeps giving errors
Let them reply not me
tencent gaming buddy dens the game to come to 100 at 100 after the game again freezes 0 a problem
help
@river comet it's being fixed, they are trying
Hello, @latent creek!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
Why ping is so high in all servers..? entering match then it freezes on the loading screen then coming again to lobby?..
@night cloak the game does have some lag issues right now, they devs are working on fixing it.
@hazy comet send the pix in my dms, we can talk there
Pic*
@elfin zodiac any idea for next patch for it..?
No idea @night cloak
@elfin zodiacthank you bro🙂
Solo is less laggy because it has more bots @mossy slate
Fpp is less laggy too.
@night cloak not really, they are about the same
Will vekendi be optimazed? Beacose i can run the others map in hd and vekendi in balanced run with lagg
Lag issues will be fixed with the next update patch. @lost umbra
@wispy hearth thaankss
more like lag issues gonna get worse in every update
The devs are aware of the problem, sai @tidal warren tomorrow.
Is it safe to download the data from apkmirror? Since the store keeps giving errors
Yeah updates bring the bugs with them unfortunately. @soft gale
There is always lag with an update, it's new things being added to a huge game
@agile sonnet i use APKPure, if you're having issues downloading the game inclient, then it's best to say that you have to download on website
True story. @elfin zodiac
guys im still stuck with the map initialization
can you people pls help
how to turn off "cross-server matchmaking"?
@night cloak clear your cache, repair the game and try it again
Have you got sufficient space for that? @night cloak
@soft gale is APKPure safe?
how to turn off "cross-server matchmaking"?
@agile sonnet yeah
ill try @elfin zodiac and @wispy hearth yes i have space
Thanks
@wispy hearth it didnt work
I almost lost 100 point for the fucckking Lagg😡
Which device do you have? @night cloak
Lag issues will fixed due to next patch guyz, please stop asking.
@wispy hearth when the next patch update?
updates always laggy
@wispy hearth that is not confirmed
I have the PUBGM camera sensitivy problem
@night cloak and what exactly is that ?
Try to clear your cache, and repair the client. If it don't work, try to reinstall the game. @night cloak
If I set 300% on camera and third person camera
Then I move the camera and it feels like only 100% on senstitivy
@wispy hearth i have reinstalled the game atleast 5 times
@tidal warren told that yesterday. But you know much more surely. @elfin zodiac
Wait, why would you set it to 300 🤔
will it be fixed by the next update?
Because, the camera doesnt change the sensitivy so I set the 300
@wispy hearth I actually didnt know she said that.
@night cloak have you tried repairing the client ?
And it doesnt change anything for the sensitivy
Not yet
I will try
guys i wanna play pubg as well
pls help
But where is the repair button
in the login screen
when they tell you to choose between twitter , facebook , googleplay...
Oh I found it
Ty
hi, what can i do with the bells i collect in game? ive seen and collected so many but i dont see any difference
please tag me
But the camera sensitivy doesnt fixed for me
I repaired PUBGM and my camera sensitivy doesnt work at all
i checked, nothing relating to the bells is shown
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
But the scope camera sensitivy works
Did you download the game from the official store or .apk? @tough grove
@tough grove
i can't use my vouchers is that normal?
Do you have six vouchers?
@night cloak
yes
wait i think lemme check
nope 4
You need to have 6vouchers or use 60UC
@night cloak and after that i can use vouchers freely?
My game keeps on stuttering every freaking second
I came from seeing new bugs
@icy carbon then teach it to talk
Wow, you are so funny
Just once though @night cloak. You will have to collect six again for next try
that's weird
@night cloak see 2nd pinned message
How to fix...We aal are getting a popup of not downloaded map imstead we have dpwnload
Guys.. I have a question.. Vikendi is a temporary map??
@onyx forge Permanent.
nope, its just in beta stage. after few weeks it will be available in stable stage
What happened to the cave on Vikenei?
It isnt there , @hard belfry?
Can you provide screenshot of your error, @dire sierra?
Its shows Vikendi(Beta) thats why I asked.. And i also hear in fb that vickendi will remove after March..!!
Went to it last night and the entrances were blocked off by big boulders
"Beta" because the map has a few bugs
@night cloak
Hello
Hello ,do you need any help, @chilly moss?
I wanted to report an issue
@onyx forge Don't worry , it will remain forever.
@night cloak
Maybe there is more than one entrance , @hard belfry.
Everytime we die in the game. It always says server disconnected please return to lobby
We only select one map but it shows random (2)
It means someone didn't downloaded the map in your squad , @dire sierra.
@wraith brook thanks bro..
@night cloak I went to two entrances and blocked. I'll try to go right now
Hello, @chilly moss!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@onyx forge No worries.
We only select vikendi and it has been downloaded by all players and also why the map selcter showRandom (2) instead we have selected only vikendi
Yep . There might be more than 2 entrance, @hard belfry.
@dire sierra you might have accidentally selected another map.
@dire sierra Try re starting your game.
Ok
@dire sierra Tell if the problem still persists.
@candid finch It's a glitch .
Hello, @candid finch!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@candid finch^
i know
Why is it showing this? I restarted the game a few times and still i cannot play,my internet is fine, cache is cleared and have enought ram to start the game. Da heel
and i did that
Wifi or cellular data , @snow otter?
Data, it has full range and works properly
check graphics.
How much did you waited, @snow otter? Maybe it takes little bit longer.
You might be having a connection problem at the particular moment
Try wi-fi.
Yea maybe there is fault in your network. Try using wifi .
Game is lagging its stucks for a second and then work for 5 secs. This process goes on after i play 2 -3 matches
@muted gorge server?
Mainly due to the large amount of players in your server, combined with a potato device and potato internet. Not saying your internet and device is potato, just giving an example. @muted gorge
Anybody I've changed the server of PUBG emulator from international to vietnam now i cant login through my PUBG in phone saying this account isn't associated with Global version
Pinned.
My internet is not potatoe + sd650 redmi note 3
Please read this channel's pinned messages for further information, @slim sandal:
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@night cloak you should pin that
Please read the fourth messages from the top, @slim sandal.
I'm not saying your device and internet is potato, just giving an example. @muted gorge
@night cloak ok even with my bro's s9 hes also facing and some friends also facing on ipad
Which buttons , @solemn mural?
Hello, @solemn mural!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
I am facing that issue too @muted gorge. That's because the server is overcrowded
Potato is not device it is the game
Am too laxy for that
@night cloak ah i c this game needs more servers everyone crazy for pubg
@split cairn haha
Isn't any way that in future we can use the same account in the global version
No, sorry. @slim sandal
@everyone bye
Damn ive been using RP version in that account
Vikendi has the shittiest loot of all the four maps
You can contact in game customer service and suggest to add good loot , @unique steeple.
@unique steeple We can't do anything for loot .
i cant see footprint in Vikendi(high graphic)
@night cloak Servers are overpopulated.
@night cloak You can't . Only you can wait.
showing reconnect again n again
hi,I was playing Vikendi and in the middle I got banned,I didn't use any hack,gfx etc. A lot of people are facing this issue
@cosmic gazelle what is it showing after got banned?
You're banned till 2018
hmm
Hey
Is pubg having issues that getting users to get banned
For no reason
And for 10 years
I am getting server lag issue everytime i play pls fix it asap🙏
Based on cumulative team @autumn nimbus
I bought the 600+60 UC and got charged 12 hours ago but still didn't receive it. What should i do to get it?
@ionic tartan So if one teammate is from PC, matching happens with PC players?
@autumn fox no point in wasting time trying to prove that you've not violated any terms or used cheats, I've been banned since almost a week no response from anyone, they deleted their tweet as well in which they admitted that it's an issue from their end. You can scroll up and see how many users have been banned
Yes @autumn nimbus
after this update emulator is facing massive troubleshoots during game for detail explanation server time out, loading screens, server is not responding and automatically getting out of game and prompting false positive notices like you were killed in previous match where i was not, Lagging game for more confirmation i did enquired my friends same as routine answer, they are too facing the problem any admins or community staff please look behind this pls not only in emulator same as to mobile's aswel. pls suggest any solution or resolve this issue
@red geyser Go to #emulator-support .
@fallow anvil In this case , you should contact Pubgm officials , they can only help you.
I'm getting a Vietnam server error.
@fallow anvil Go to settings >See on bottom left corner . You will see a option of customer support.
@mortal patrol See pinned message of this channel.
@mortal patrol Don't know about it . Sorry.
You can't do anything now. @mortal patrol
Can you elaborate? @mortal patrol
ok wait,
Ok
Hi
Hello
Çÿkà Błÿàt
English?
Conversations in #chat please.
Jk
@halcyon notch do you need help? Please use english
Please donot spam in here with random general messages
Please avoid going off-topic. You can have unrelated conversations in #chat.
it mean, Global version cannot be accessed with this account.Please log in to the Vietnamese version.
@night cloak
I’m just bored
Please read this channel's pinned messages for further information, @mortal patrol:
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Please read the fourth message from the top.
Hello, @mortal patrol!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
@halcyon notch Please use the #chat
Hello what seems to be the problem?
Hello,do you need any help, @dark estuary?
How to use lucky tresure
Please read this channel's pinned messages for further information, @dark estuary:
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Read the second message from the top.
@dark estuary Please see the pinned messages of #questions
Where bro
Pinned messages in this channel
Tap the 3dots on the top right corner and select "Pinned Messages" @dark estuary
If there are any problems please send it here. @dark estuary
Please read this channel's pinned messages for further information, :
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Can anyone tell when the new rifles will arrive in the mobile version?
It is not yet fixed. Please be patient @jade mirage
@jade mirage
If there is any new updates and news, it will be in #news.
There's no confirmed date on when that will be released, @jade mirage.
thanks 😃
Indian servers are too overcrowded
We need more servers based on the no of players playing
Asian servers, you mean.
It is so disturbing lag due to servers even after high speed network
@night cloak yea
There's a ME server coming soon, it should fix most of the lag issues in the Asian servers.
Me?
Middle East.
What is it?
Oh
Hope the had more country specific servors
With a big country like India with billion players playing we need
Country specific servors
Hey need help
@tacit creek We understand your problem but single country specific server means more server cost.
Thats why game dev makes region wise server.
@supple stump Yes
I need a free vpn in android that can allow me to play pubg in school
I go vpn now but it wont load pubg
@dull vapor do u know the size of entire Asia?
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
@supple stump
@tacit creek
Yes thats why as said by @night cloak the ME server will come soon.
Hmmm so isnt allowed then sorry
@supple stump What seems to be the problem?
Its not allowed to talk it here
Send in DM
Hey.... Can we report a person who is exploiting glitch in the game? I was killed by enemy who was sitting inside the bus, which is a glitch
VPN and use of other third-party software is a violation of the ToS.
@dull vapor with a game on big billion business I think they could have more servors
Report the player in-game, or through the forums, @grand oxide.
@night cloak is it true
What is?
My bad
@night cloak using VPN?
Can ppl shoot through concrete walls?
@tacit creek Using VPN is violating the ToS
@night cloak cool..
Yes. Using a VPN may trigger a ban.
@dull vapor how does it even have a advantage?
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
It's a plugin.
@tacit creek But PUBGM has just begun so it might take time to make more server based on country.
@tacit creek What advantages?
Yeah lol
Yo I’ll ask again lol can ppl shoot through concrete walls on the game?
@night cloak No
What is the perks of vpn tho
Bet I reported correctly lmao
@supple stump same question
Lame cheaters man smh can’t just play the game
Just asking lol confused
does the developer cancel the laser sight and mk47?
@tacit creek Actually it is disadvantages as it may trigger the ban.
@dull vapor why do they ban?
@night cloak Use report button to report the cheaters/hackers.
A lot of ppl in my school use vpn to play pubg but theyre in ios
@tacit creek Because using any 3rd Party Apps and plugins will violates their ToS
@dull vapor is it anyway advantages to gameplay?
Yeah I did. I was outside of the church in erangel and the guy blasted me through the wall it was frustrating af
Nope @tacit creek
@dull vapor it was the answer
@night cloak If you have found any cheaters/hackers please report them.
@tacit creek The answer is no. It brings lags and server connection time-out issue.
@tropic ravine I'have content creator role but I didn't recieve any reward this season...🤔 😓
new update Causing Ups and Downs In Ping
Does anyone know if I play in the lucky treasure I can win these items, or is it only for items in the store?
@jade mirage It is not from lucky treasure.
It is gained by purchasing with UC
@median garden Yeah it is reported and the patch fix should come soon.
Good To Hear Tha @dull vapor
Hi I’d like to report a teammate griefing
I know, I want to know if I open the treasures of luck will count as buying UC to win these items, pay attention to the question please @dull vapor
Anyone?
@honest roost Please use the report option and choose your teammates then select griefing and report.
Then the report is being processed. Please wait
@jade mirage No Lucky Treasure is different event and those items are different. Thank You
Is it only me? I have low / fluctuating FPS on Vikendi
How do I use the lucky tickets? Do I need a certain amount of them to work the lucky roulette?
I dont see any options for it
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Not just you, board seems horrible unoptimized
Report the player in-game, or through the forums, @honest roost
@stiff jungle well its only been a day since released
@heavy herald What is your device?
What can you expect
My matching times are so long, I spend more time waiting for a match than playing
Xiaomi Mi Max 2, I use smooth n low graphic
Thats why i play on the European server
Usually I use smooth and high FPS, just fine
I have like 28-30 mbps speed rn, call of duty mobile running smoothly, have a ping of 28 ms in every other game. Amd when i open pubg, all i see is server did not respond and 1200 ping , the game doesnt even let me accept party invites and this is happened continuously since i have updated. Cant a stable update be released like every other game does ?
I don't expect anything, I'm just stating what the problem seems to be.
@heavy herald See your RAM usage and boost.
If that doesn't help try restarting your device.
Have you tried repairing your client? @noble robin
The matching times seems to get worse and worse
Mainly due to the large amount of players in your server, combined with a potato device and potato internet. Not saying your internet and device is potato, just giving an example. @heavy herald
@night cloak done everything i could except uninstalling this game
@stiff jungle Which server do you used to play?
NA- all times of the day, early morning to middle of the night
@dull vapor okay, I'll try restarting then, thx for the advice mybro
Report the issue in-game please. Probably caused by overflown servers, @noble robin.
@night cloak 😭😭
A $5 billion company cant afford servers for smooth gameplay for everyone ? Still this 'many players playing on server' excuse ?
What do you want me to say?
If I do anything but squad, it's a minimum of 5 minutes waiting, usually gets to about 6 or 7 minutes before I get frustrated and just say forget it
@stiff jungle Maybe your league is low or maybe there aren't many users who were playing that time.
Gg
I just said I play at all times of the day
And what is my league?
The higher my rank, the worse it gets
Your rank? @stiff jungle
What game perspective and mode do you play on? @stiff jungle
@night cloak there is a glitch in the church walls in Vikendi, people hide through it. Just letting you know. A guy shot my squad member while glitching through a church wall there.
Hello, @bitter warren!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
FPP, TPP Solo or duo random on all 4 maps is my default
@night cloak sorry mate nothing to do with u, i am just done with this too much players thing, it doesnt make sense to me
@bitter warren Please report the bugs through in-game report.
Yeah, I get the same issue too.
But it doesn't affect me. Maybe just because I'm bad at the game.
The game lag when I join a invite
@wooden oasis Your device?
I wish there was a bot only testing so that I could just play the game without having to wait
@night cloak I am not trying to be sarcastic here but if everyone is to report stuff through the game's reporting system why does this text chat exist? What is the purpose of this text chat. Just wondering.
And you can't really report long match times
@dull vapor mi note 4
To answer your enquiries.
@stiff jungle If you want to test , you can use Training mode.
Yeah, that with bots running around
Whenever I am invited by a team it lag too much
@wooden oasis Your device should support PUBGM.
Maybe it is network lag.
@dull vapor no my friend with same device has a problem
And another is found I have a vedio
Overflown servers is causing it, @wooden oasis.
And in some place I can't get in the house even after door is open I recorded it
@wooden oasis Then it is network or server issue.
@wooden oasis that sounds like a glitch or a bug. You can report it in-game!
It's not a glitch nor a bug.
@dull vapor my ping is always at 60
Like I've said, the lag is caused by overflown servers, @wooden oasis.
Is it faster or slower to cross-country server match
Cross-server matchmaking gets you matched quicker, @stiff jungle.
Is 8x being misaligned ever going to be fixed?
mine works perfectly
That's what I assumed, based on it seemingly matching you with a bigger pool open people, but the wording on the dialog box is ambiguous.
@night cloak is cross server matchmaking disabled by default?
Yes, @night fjord.
8x seems like it was fixed last update, IMO
How to go about enabling it then?
Are there any downsides right now? considering it is new
@stiff jungle ikr it's so fun to be matched up with hackers who can shoot through walls and kill you
impressive
@bitter warren What league are you on to be matched with hackers now?
Could someone help me out with my thing ?
Got banned for no reason just for playing Vikendi.. stupidity...when I'll get unbanned
I am crown and I always try not to get killed by some Chinese hacker in the last circle @night fjord
I have a question why no the mk 47 mutant yet?
Why just because i used an app to get better frame rate , i banned for 10 years . This is nonsense
I didn't use any app and all yet got banned
Its a bug
Idk when they'll solve it
I'm still banned since morning
So what i have Royal pass I'm using this account since first day
Everyone is getting banned
Me too
@cosmic gazelle I've spent more than 100 dollars and I'm on Ace with 2300+ achievement points and at 94RP ranking..got banned for no reason
@night cloak hey do u think i am begging
@lunar spade Using 3rd Party apps will get you banned.
@night cloak okay banned me but why 10 years I didn't cheat or any hack
This is nonsense
@night cloak who died and made you a mod?
Vikendi = UMP9 😂😂
Getting real f-ing tired of jumping AS SOON as it let you and seeing mfs already on the ground with guns before you leave the plane
@night cloak how do you know what these gamers did? There was a public announcement about the ban this morning.
And where are the new guns
@rain pilot I think they are called BOTS?
Still have yet to see any
@night cloak so should you. Don't insult the gamers who are looking for help, bro
@dull vapor these ain't bots there accuracy is to good for bots
Why Is The Game So Laggy Its Literally Unplayable😭
@night cloak you are not a mod
@night cloak thanks
I am gonna mute you, bye Felipe
Any Mod Here!!
@jovial wolf your Wi-Fi sucks then mine runs perfectly fine
Screen is freezing too much during match
F*** moders ppl that use mods are trash
@night cloak how to solve screen freezing issue during match?
@night cloak was saying thanks for the info on new guns
Man I Have Speed Of 20MB/S It Works Fine After The Update The Games Just Stops At A Point Then Again Continues
Yea Exactly Screen Freezes
@jovial wolf client repair?
@night cloak game is lagging in every 5~10 second. Though I've 120 ping
Nothing Works Man The Game Was Far More Better Before The Update It Was Less Laggy Then This One
@night cloak lol tried everything. And playing the game from s1.
No My Device Works Perfectly Fine Many High End Game Works Preety Good
Its Redmi Note 4x
@jovial wolf yah same to me
@jovial wolf More contents and patch are added in new update so the game may lag or freeze. Please wait for patch fix.
I have been trying to get a FPP solo match in NA (all maps, cross-server) for about 3 hours at different times since yesterday. No matching! It started as soon as I reached Platinum 3.
Anyone had the same issue?
Unblock the cave...😭
Same here i use redmi 3s prime my game stucks for 2-4 sec in game all time
Where is the admin?
Every Time They Say Patch Patch Well Fk Yea Nothing Theres About Patch
@foggy tinsel Its network or server connection issue.
I get ping 23-60
@night cloak ok sorry
I Have The Freezing Video Of It Will That Help As A Point
@lusty sage Which rank are you in? It might happen because many peoples werenot online that time.
@night cloak it's common problem (screen freeze) in every server, after last update
@empty jay
@night cloak : Only Plat III
@night cloak Yes thats why please wait for patch fix.
@lusty sage The higher your rank the more time it takes to search for match.
I need to fix it i am here for a straight fix not for indirect tips
Is it just me or is the new map extremely laggy? Before it came out all the other maps were running buttery smooth
How Many More Time Do It Need The Lagging Problem Has Been Starting From Day Since
@dull vapor yes... but last season I reached crown 5 before it started to take a long time. I’m only Plat 3. On other servers there are Conqueror. Been waiting like 3 hours
I didnt try other map
what's the problem
I was teying vikendi all day
@lusty sage for real?
@lusty sage As I said, the higher rank you go, the less amount of bot will be there. So the searching for match with online people might take time
Game stucks 2-4 sec
Unblock me 😭
@foggy tinsel same to me
@odd cloud yep. Not match as soon as I got Plat 3
@night cloak so youre saying itll be fixed then and they know about the problem?
happens to me in Emulator @foggy tinsel
@odd cloud the screen freezes so much after the update how to fix it?
Marching takes too much time. I'm in diamond
I play in phone
hm
@jovial wolf what's your device? And it's specs.
What a relief
@dull vapor : Plat 4, I was getting matches on any map without cross-server. Then Plat 3, not matches at all for all maps, cross-server.
@jovial wolf every RN4X user facing the same problem
@lusty sage Maybe there weren't much online players in that server.
You can try:
- Uninstall some apps. Installing many apps cause lag.
- Remove all your apps from Recent Tab
- Free up storage space and keep it above 1 GB.
- Lower your graphics settings.
- Reboot your phone and then try the above suggestions and then run pubgm
[...]
@jovial wolf
And yeah, the Vikendi Map is in beta right now. It currently is drawing much resources so some players might face lag on higher or even balanced resolution. It's gonna take some time for the map to be fully optimized and be lag free for all devices. Please bear with it for the time being.
I Clear Ram Every Time I Play It And I Also Use System Game Booster Which Clear Chache All The Time While Its Running
I Play In Smooth And FPS At High-Extreme
Try some of my other suggestions.
Oh, at high?
Hmm, well, try to lower it a little bit.
Guys why does it say silent mode when I join pubg
Plus when I’m in game I can’t hear no one and they can’t hear me
@night cloak Its a bug which will be fixed. Try reporting it.
Ive have a problem with the audio plus i use Bluetooth and it keeos making beepy noises
@odd cloud For Xiaomi Redmi NOTE 4 series, even if you play PUBG on a refreshed (hard reset) Phone, the screen will must freeze in every 5 to 6second during match. It's happing in every xiaomi redmi note 4. I've created a poll on this issue. Everyone said thar they are facing the problem
@night cloak oh. Alright. I'll report it in that case.
Well it wasnt a problem for me last update so i have no idea what they did
Its So Bad I Hate When I Can't Play It Smoothly Its Becomes Frustrated
And that happens during the match?
I Have A Video Of Freezing Will That Be A Point To Clarify?
When they're gonna unban the people who got banned after playing Vikendi for no reason
@odd cloud yes. And they are also facing another issue : when they accept someone's request (for squad match) the screen become black for a second.
Yes Right
@night cloak cool, my friends checked my profile it's showing Bronze but I'm on Ace,will they solve that issue as well?
SAME here
They've degraded my league
Am I the only one facing ping issues and 'no response from the server' issues. I'M getting double the usual ping. Any one has any solution ?
PS : My friend is also facing the same issue..
Ok thanks
But my connection is normally stable. Can't be a coincidence that my friend too is facing issues
@night cloak hmm, okay. Give the in-game repair a shot.
Let me know if it fixed the issue.
@night cloak ya ping is getting higher than my using ping
I always play at erangel my ping would be 44 at start of every game and after three to four circle my ping goes to 998
Why do they give update with lots of bugs which make update useless where people can't play
@wooden oasis are you sure you have a good internet connection?
@wooden oasis do report in game
@odd cloud ya I have good internet connection
Hmm... What server do you play on?
Asia
It's been lagging like crazy in the new snow themed lobby especially when inviting people to a party
Hmm, Asia is known for stuff like that. But tbh, I never faced any ping problems with Asia
@odd cloud @odd cloud I've done a clean installation, client repair, graphics repair. But, still it's same.
But as I said in every game in first 4 circle my ping would be in 40 and after 4 cricle it goes to 998 @odd cloud
Hmm, do your friends face the same problem?
@night cloak oh alright, I'll report it then
Can i use the apk and obb file of PUBGM if it is being shared by some third party apps, but has no mods, still i get banned?
@noble badge Yes, using third party source of PUBGM app may lead you to ban. Download from Play Store.
@elfin zodiac Your reason behind it?
@noble badge actually I used APKPure and I'm still safe
Of you are facing a lot of problems with Play Store, use APKPure
And yeah, make sure to uninstall PUBGM before you install it from APKPure
(if you are facing problems with Play Store)
@elfin zodiac Then please donot spam.
@odd cloud Actually i bought new phone, trying to use shareit to send apk and obb to save data and wifi and time as well, but i fear I dont get banned
It was a joke towards @odd cloud lol @dull vapor
Why does it come as match ended returning to lobby in mid game ?
In case you get banned, it won't be on your account, rather than the guest.
@elfin zodiac Please do not ping admins without proper reasons and please use #chat if you want to do general talking.
@night cloak Maybe you died or it is a glitch. Please report the bug.
@dull vapor No , I was gliding. Internet everything was fine. I’ll report it. Thanks man 😄
War had a bug yesterday, it fixed itself after the match was over, might need to be reoptimised
@dull vapor classic mode , erangle. It happened twice. That to after this new update
@night cloak did it happen in a row or at random ?
Hello @jovial wolf what seems to be the problem ?
@elfin zodiac at random. Ping everything was fine
Could you take a video of it the next Time it happens ?
@night cloak Then it is a bug, please report it.
@dull vapor okay. It seems happening only on iOS devices I guess.
@dull vapor yes , I contacted the customer care support as well.
@night cloak if you could, taking a video would really help.
@elfin zodiac okay next time I’ll record it when it happens. Though only the message will pop up.
The Problem Was About Redmi Note 4x The Game Freezes In Every 5-6 Sec Its Really Annoying
Does that one the Razer Phone too which is designed for this game
Tried lowering graphics, internet is fine, nothing worked
@elfin zodiac “Match has ended return to the lobby” this message.
That's an internet problem @night cloak
I Have Tried Everytips Gave By Other Members But The Problem Still Continues
If you dont have a good connection, or your phone is switching between mobile and wifi it can make that pop up
They Always Say Wait For The Patch Update But The Bug Still Continues After Each And Every Update
@odd cloud I gtg for a few, can you take over. @lime juniper
@odd cloud @elfin zodiac Can't remove the halmet from my head and also the backpack (on loby) if I use any skin. How to solve the problems
@elfin zodiac I had 20 ms of ping , smooth and swift. No lag nothing. In the centre of the game it happened.
@night cloak you have the option in the inventory section
I Have A Good Stable 20MB/s Connection
Where you have disable it.
@rugged viper same. Even you get the error message ?
Another thing, I wouldnt say this is a bug, more of a design fault, but the thicker trees on the new map have invisible walls surrounding them, you have to peek far too wide, basically you can get shot but you can't shoot what you're looking at
Sometime I Do Get Not Often Tho
@night cloak yea the glitch I have observed. It’s hard to peek and fire
Shotguns could be nerfed too, far too powerful
@jovial wolf after the new update know?
Sure, @elfin zodiac.
Yea After The New Update The Games Much More Laggy Than Ever
Vikendi beta??
Yes @jovial wolf
Vikendi beta has little bugs in it
Let your CPU rest, @lime juniper. I don't want it to get fried again.
It's a visual bug, @safe thistle.
@night cloak I think that intended.
I want to let people see my hair, not the helmet ( in loby)
Thanks guys
Can you guys bring back the notch to pocophone F1?
I'm not sure, I havnt gotten this glitch yet
Sure
@elfin zodiac can't remove the backpack or helmet...😿
You're not able to remove the helmet or backpack, @night cloak.
You can equip a hat to hide the helmet though.
@night cloak Yes, i managed the helmet issue. But what about backpack?
There's no method to hide that.
@night cloak is it any kind of bug? I don't want to show the backpack on loby
It shouldn't be a bug. Will confirm with you soon, @night cloak.
There are a lot of bugs in the update
How can I play HD settings on ipad mini 3
there are huge freezes in the game in last update
it says will be coming soon your device
@night cloak that means that it will never come
Are you ppl having ping issue too?
No its ok
@gusty osprey yes, it's very common on Asia and europe
Just I want try hd oh —_—
@elfin zodiac but after the update it is kind of lagging very badly
It's a known issue, they are trying to fix it @gusty osprey
I am sharing a video what happened while i was in the match
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wtf is this i downloaded the game from tencent why this message appear
hi need help anyone here
@vernal ivy ??
having problem with the missions in rp
im doing some quest but it seems like its not being completed even i did it already
im using emulator though
tencent
I'm having problem with footsteps
Hearing footsteps everywhere
When an enemy is nearby
bug in sanhock in docks i cant move
@night cloak what about the pan ?
is there an emulator support?
Is the footsteps sound only bugged for?
nah
Like an enemy or an ally is right side of me but I hear footsteps on my left side