#questions

1 messages · Page 290 of 1

night cloak
#

Hmm yeah alright

#

Thanks

ebon cosmos
#

Oke, thanks you ❤

unique quiver
#

This guys were glichted in and shooting through 2 buildings

storm flumeBOT
#

Hello, @unique quiver!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

paper tulip
#

@night cloak

tidal warren
#

What is the issue? @paper tulip

night cloak
#

not able to select vikendi map... it automatically changes to erangel

feral sluice
#

@night cloak Check after some time. It's not available for playing rn.

wise iris
#

Same

storm flumeBOT
#

Hello @night cloak, the Vikendi map will be available on 20th December 00:00 UTC for download, and on 21st 00:00 UTC for matchmaking. ❄️

night cloak
#

@wise iris^

shut hound
#

My phone is having a freaking seizure over the update

night cloak
#

Elaborate please. @shut hound

shut hound
#

I'm glitching all over the map in vehicles lik from pochiki to the military base. I can't load, everything is buggy

night cloak
#

Most likely related to your device.

shut hound
#

It was perfect before the up date tho and I keep getting alerts that I have messages from my friends in game but there aren't any.

night cloak
#

Have you tried repairing your client?

red kettle
#

hello do you guys know the ip of this server??

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i want to invite a friend

lime juniper
red kettle
#

kk thanks

lime juniper
summer gazelle
#

why its showing vikendi beta🤔

storm flumeBOT
#

Hello @summer gazelle, the Vikendi map will be available on 20th December 00:00 UTC for download, and on 21st 00:00 UTC for matchmaking. ❄️

lime juniper
#

It will be renamed in the future when it is no longer in a beta stage.

summer gazelle
#

@lime juniper thanks

stuck anchor
#

Is Error a Conq ? 🤔

lime juniper
#

No, I am Gold or Platinum, I think. Not really sure. But you could ask such questions in #pubg-mobile instead.

willow flare
#

Yo I cant set Vikendi as my map

storm flumeBOT
#

Hello @willow flare, the Vikendi map will be available on 20th December 00:00 UTC for download, and on 21st 00:00 UTC for matchmaking. ❄️

willow flare
#

It keeps switching back to erangel

night cloak
#

@willow flare wait for 00:00 utc

willow flare
#

Oh, sorry I'm in different timezone and saw the lock gone and thought the map might've been released

open venture
#

items are losing its model when Im near it when i walk far way they are fine

storm flumeBOT
#

Hello, @open venture!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

meager moss
#

FIX RHE FCKN ranking system !!!!!

lime juniper
#

What is the issue, @meager moss?

meager moss
#

I lose a game (Conq) I lose 38+ points. I win a game I get 3 or 13 points

lime juniper
#

It all depends on your overall performance, @meager moss. Survival time is important.

open venture
#

okay I reported in game. Only happens with HDR enabled its fine when its on HD wonder why

meager moss
#

FIX THE raNking

restive slate
meager moss
#

if I get 6 kills, die top 10 I LOSE POINTS!!!

lime juniper
#

The developers will review your report, @open venture. Thank you.

#

Try to restart or repair the game, @restive slate. If this issue still persists, please report it in-game.

meager moss
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ALL THEY HAVE TO DO is fix ranking

lime juniper
#

We are not developers, @meager moss. Please send your feedback to the customer service.

restive slate
#

Ok

night cloak
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I cant select vikendi even tho its available now

storm flumeBOT
#

Hello @night cloak, the Vikendi map will be available on 20th December 00:00 UTC for download, and on 21st 00:00 UTC for matchmaking. ❄️

stiff cloud
#

How do I enable "Ultra" FPS on my phone?

night cloak
lime juniper
#

If this graphics option is not available, @stiff cloud, it means that your device does not support it at the moment. It may be supported in the future when the developers optimize the game for your device.

#

You can start playing on it on December 21, at 00:00 UTC, @night cloak.

night cloak
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@lime juniper ohhh thanks

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I thought it was just a bug

copper wraith
#

Hi, i wanna know if i play in cross server im gonna take the same rank in eu

stiff cloud
#

Sad to know I gonna have to wait 🙁

storm flumeBOT
#

Please read this channel's pinned messages for further information, @copper wraith:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
night cloak
#

You will get matched with players of the same tier. @copper wraith

copper wraith
#

So if i am crown

#

Im gonna take asia server

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X crown?

night cloak
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Yes.

stiff cloud
#

Honor 8x is popular new phone supposed to be Supported by now 😦

copper wraith
#

Ok ty

lime juniper
#

Since it is as new as it is, @stiff cloud, the developers have not been able to better optimize the game for that device.

thorny lantern
#

need help with my emulator

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it always crash

night cloak
thorny lantern
#

wot?

storm flumeBOT
#

Hello, @thorny lantern!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

night cloak
#

there is a bug that is bothering me a lot, and I do not know who to report

storm flumeBOT
#

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

night cloak
#

Thank you

desert garnet
#

When will latest apk version be on main site ?

lime juniper
#

It will be updated in due time, @desert garnet.

desert garnet
#

So tomorrow i think ?

lime juniper
#

We do not know, but soon.

desert garnet
#

great

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as i feel bad for not being able to join friends lol

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ty

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thats why I need the apk asap

unreal yacht
cunning crown
night cloak
#

Clear your Google Play cache. @desert garnet

thorny lantern
desert garnet
#

@night cloak did that twice... been trying whole day and same msg

night fjord
#

Is it normal to get lag nowadays so much?

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I have to restart my game after each match due to frame drops

cloud vale
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I am not able to play vikendi

thorny lantern
#

welp nothing gonna solve my problem then

small stag
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@desert garnet unistall google plat updates and clear chache

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then restart the phone and redownload google play store

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then redownload it

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@cloud vale its not availible for 3 hours

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@half kayak nice false announcment

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GG

weary kayak
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Who tagged me???

small stag
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some idiot

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ill find him

scarlet crater
#

I am facing an error when trying to download vikendi map "Failed to download map" any solution to that?

night cloak
small stag
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@night cloak i feel ya

night cloak
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I feel like I got scammed rip

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It is getting stuck at the start page

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The new map wont work

grizzled jungle
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No new map

night cloak
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It still 3 hrs away

grizzled jungle
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Fake news

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Why would they post that?

night cloak
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fake news

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It's a fault

small stag
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to hype us up

night cloak
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ffs

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It's was an accident

grizzled jungle
#

I threw my laptop out the window

night cloak
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I cant use the vikendi

grizzled jungle
#

We were lied to

small stag
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@night cloak NOT OPEN YET

night cloak
#

welp

grizzled jungle
night cloak
#

gotta move to fortnite then😂

grizzled jungle
#

Lies ☝🏼

night cloak
#

Jk

#

F*ck fortnite

grizzled jungle
#

@half kayak whats up with that?

small stag
#

*Bring on the mariachi band!!!!!!*get the refrence

old furnace
#

As you can see iam alive and yet this happening frequently after update

uncut nexus
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Hello i need support

night cloak
uncut nexus
#

Excuse me

weary kayak
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@night cloak idk wtf that is... but u guys are angels

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xD

night cloak
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XD

old furnace
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XD

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😂

night cloak
#

Pubg you drunk bruh

grizzled jungle
#

I stopped watching a pewdie pie video to play vekindi

uncut nexus
#

When i choose The new map and click okay it switch me to erangel

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Someone help

night cloak
old furnace
#

😂

night cloak
#

Yea

uncut nexus
#

i cannot [play in vekindi

night cloak
#

It happends to me @uncut nexus

uncut nexus
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Why

whole current
#

@uncut nexus u will be able to play it in 3hours

night cloak
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Oh NICE

uncut nexus
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@whole current why

small stag
night cloak
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Wtf

small stag
#

thats what i said

grizzled jungle
#

Zombie blood

crude tide
#

Vikendi looks selectable but isn’t, why? Can’t seem to select it man

grizzled jungle
#

For the resident evil collab

small stag
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@crude tide for the milionth time its not availible yet

whole current
#

bcz the map should be open at 0:00 UTC and its 9:00PM UTC now @uncut nexus

grizzled jungle
night cloak
#

Ok

grizzled jungle
#

uncut nexus
#

okay @whole current

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i'm stupid

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lol

night cloak
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XD

crude tide
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Well... according to the #news. Nothing like not available yet is written

grizzled jungle
#

Dont show frustration towtthe users they were lied to

stoic torrent
#

It will be available in 3 hours see in ping fix

crude tide
#

Nvm

night cloak
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🤔

crude tide
#

My bad. Saw the new comment

night cloak
#

Lvl 1 in pubg full of bots

small stag
#

@crude tide sorry got annoyed but not at you

night cloak
#

Lvl 30 full of humans

small stag
#

im lvl 44-45

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maybe 46

night cloak
#

I forgot what lvl i am

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😂

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Wait

small stag
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ive been here since version 0.3.0

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in season 2

grizzled jungle
#

This what happens when you lie about new map availability to your users

night cloak
#

Im LVl 38

small stag
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@grizzled jungle is that your phone

grizzled jungle
#

It was

night cloak
#

i still hate bluehole coz they ban my Old acc for no reason:GWmythiFeelsBadMan:

#

😐

small stag
#

your lying @grizzled jungle

grizzled jungle
#

Its still funny

small stag
night cloak
#

Ive been playing pubg since season 1

small stag
night cloak
#

In my older acc

grizzled jungle
#

I guarantee you someone in the world did smash their phone because of it

small stag
#

gg

meager moss
#

pubg dood

small stag
#

yeah probrably

night cloak
#

Who hates the pubg reset btw

small stag
#

@meager moss wtf

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fortnites stupid

meager moss
#

New update coming out [Snow map and new guns with attachments] COMING TOMORROW! *tmrw reaches update isnt out

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bruh

night cloak
#

Unrelated chatter in #chat please.

small stag
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@night cloak i was leaving

gleaming abyss
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@night cloak u hav been playing since s1 and u are lvl 38 ?

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Doesnt make sense

night cloak
#

@gleaming abyss

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Dude

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Its my new acc

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In my older acc its lvl 50

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

night cloak
#

dose anyone know why pub wont allow me to enter the new snow map ive downloaded it yesterday its ready to play today but it wont allow me to access it

#

Move, now.

storm flumeBOT
#

Hello @night cloak, the Vikendi map will be available on 20th December 00:00 UTC for download, and on 21st 00:00 UTC for matchmaking. ❄️

gleaming abyss
#

@night cloakin 3 hours

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@night cloakstill u should be close to 70 if u have been playing since S1

night cloak
#

PERMIT

#

i got ban permit

gleaming abyss
#

U cant get unbanned

night cloak
#

Ik

gleaming abyss
#

Not from this place

#

Maybe contact devs

#

Try to email them

night cloak
gleaming abyss
#

With sufficent details

night cloak
#

Does pubg run in native resolution?

#

Depends on your device.

#

Does changing it like 1280x720 to 1920x1080 get me banned?

#

Im using a gfx

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

night cloak
#

Read that please, @night cloak.

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Thanks for the info😄

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No worries!

cosmic gazelle
#

I can see the Vikendi Map and even select it but then when i click on Ok,it comes back to Erangel automatically

serene steppe
#

@cosmic gazelle you can play it in about 2 and a half hours from bow i think

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Now*

night cloak
#

It will be available soon

cosmic gazelle
#

Oh ok but why is it still a Beta?

small stag
#

2 hours and 30 mins left till vikendi

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@cosmic gazelle they have to change name

night cloak
#

Quick question is vikendi smaller than sanhok or vice-versa

small stag
#

that was the name in the beta version

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@night cloak 6X KM map

serene steppe
#

@night cloak sanhok is smaller

small stag
#

sanhok is 4X4 KM

serene steppe
#

Yea and erangel 8x8

night cloak
#

Thanks😀

small stag
#

miramar and erangale is 8X8 KM

young rivet
#

Before this update ... The game used to fly through my poco f1 but after updating... It's like a local train.... Can somebody help me with that lagging issue?

neat turret
#

Erangel is only 32km²

#

Miramar is 52km²

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Vikendi will be 14.5km²
Sanhok is 7.8km²

gleaming abyss
#

@small stagmiramar is not 8x8

waxen dew
#

Hey I have a question

#

Will Pubg be playable in 1 hour and 3 mins?

night cloak
#

I can't hear my team mate after I enter the match

#

anyone else with the same problem?

storm flumeBOT
#

Hello @waxen dew, please check #news to see countdown for the Vikendi map.❄️

tidal warren
#

What device are you on? @night cloak

night cloak
#

samsung note 8

tidal warren
#

Also, would there be a way to send proof of such incident?

#

Preferably a video.

#

Or, an in-detail description is needed.

sleek vessel
tidal warren
#

No, the map is not available yet.

#

The title might change once it goes live.

storm flumeBOT
#

Hello @sleek vessel, please check #news to see countdown for the Vikendi map.❄️

sleek vessel
#

@tidal warren Ok Thanks

calm pagoda
#

Why when i choose Vikendi it directly goes back to erangel?

storm flumeBOT
#

Hello @calm pagoda, please check #news to see countdown for the Vikendi map.❄️

tidal warren
#

It is not available yet.

#

That is why.

calm pagoda
#

Yep i saw it

zealous musk
#

The new is broken

tidal warren
#

What is broken? @zealous musk

zealous musk
#

When click on it than it goes back to e map

storm flumeBOT
#

Hello @zealous musk, please check #news to see countdown for the Vikendi map.❄️

night cloak
#

why did the game not let me get on the new map?

tired oar
#

It isnt avalible to play yet @night cloak

#

It will be in about 1hour25minutes

tired pelican
#

Why i can't select the new map Vikindi?

tired oar
#

Check #news you can see the countdown until its avalibile

elder holly
#

My map is avaliably but everytime i select it, it unselects and goes back to erangel

atomic coral
#

@elder holly map will release in 1 hour and 16 minutes, be patient

grim raven
#

I have a question for an admin

atomic coral
#

@grim raven about?

grim raven
#

The new map

atomic coral
#

@grim raven what about the new map?

grim raven
#

Why let you download it but not play it till a day later?

#

Doesn't make sense. 🤔

atomic coral
#

@grim raven it is to create a hype around it

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worked good on pc, meh on mobile

grim raven
#

That's what I thought

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Lol peeps impatient on mobile

tired oar
#

Not to be bossy or anything but you guys keep asking the same question when its already answered above.Not you @grim raven

runic niche
#

he's not asking whens the map

night cloak
#

Why did you make us wait 2 extra days for the new map to come out...

runic niche
#

he's asking why release it on different dates

small stag
#

cause setting up servers and what not

#

and i had to get a win before the map dropped

runic niche
#

?

small stag
#

just won a squad match with the finial kill

runic niche
#

so

#

how does the matter with the new map

small stag
#

idk i just wanted a win before the map dropped

#

ta get me hyped

runic niche
#

well that's not why they would wait to release it

grim raven
#

Just won a 1v4

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Was dope!

runic niche
#

what rank are you guys

vernal flume
runic niche
small stag
#

@vernal flume not out yet

#

dat mini14 kill i got tho

vernal flume
#

1 more hour 🤒

small stag
#

play 2 rounds

#

@runic niche i tried to invite me friend and it said im not updated but i am ?

#

nvm i had to restart

#

i got it

vernal flume
night cloak
#

I had to restart my game again for the 100th time because of the mic bug.... now im stuck in an invisible building

grim raven
#

@vernal flume wow... Impressive!

haughty lake
#

Does ultra HD not supported on note 9?

craggy wasp
#

how big is mirmar

haughty lake
#

Its huge

#

But the download is .6mb

craggy wasp
#

like 10x10 or 8x8

haughty lake
#

Is ultra HD supported yet?

night cloak
#

@night cloak same with may team mate

#

I have again the bug that when I try to select Vikendi it automatically change it back ._.

amber furnace
#

Hi. Im unable to select the map. It will select back to erangel. Help.

night cloak
#

Me too ._. @amber furnace

vernal flume
tired oar
#

Let one of the Adminstrators look into it @tidal warren

tidal warren
#

Please, tell your friend to report it via the in-game report option. @vernal flume

#

That is simply a visual bug.

#

The repair button should fix it.

storm flumeBOT
#

Hello @amber furnace, please check #news to see countdown for the Vikendi map.❄️

steel pasture
storm flumeBOT
#

Hello @steel pasture, please check #news to see countdown for the Vikendi map.❄️

#

Hello @night cloak, please check #news to see countdown for the Vikendi map.❄️

peak wadi
#

The new map not working mods any news?

storm flumeBOT
#

Hello @peak wadi, please check #news to see countdown for the Vikendi map.❄️

mystic acorn
#

Hello i have a question about the achievements!? What is this ew painter! How are we supposed to obtain upgradable firearm finishes

storm flumeBOT
#

Hello @night cloak, please check #news to see countdown for the Vikendi map.❄️

#

Please read this channel's pinned messages for further information, @mystic acorn:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
tidal warren
#

Look through the pins.

ocean apex
#

Can I get help I got banned

night cloak
#

"It's already unlocked for me ?" @tidal warren

amber furnace
#

Lol its already 7.19 am here in my location

tidal warren
#

No...

#

It becomes available for matchmaking by the end of the timer.

#

Please, just read the actual announcements.

night cloak
vernal flume
#

Waiting, its 2.20 in Qatar

tidal warren
#

It might look unlocked, but it's not ready for matchmaking. @night cloak

vernal flume
#

2:20 AM

night cloak
#

How should I know that :GWdogawooThrugging:

tidal warren
#

It is literally mentioned everywhere. It goes live by the end of the timer.

#

As you had been redirected to.

steel pasture
#

How to upgrade firearls

#

@tidal warren

storm flumeBOT
#

Please read this channel's pinned messages for further information, @steel pasture:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
tidal warren
#

Scroll through the pins.

#

That option is not available yet.

steel pasture
#

So what will i be able to do whit this and will it be paid? Can i like add a orange somethign if i kill somewan

#

Or how will it work

night cloak
#

Oh, yeah, right. Sorry, I'm already tired of waiting for the map :'D 👋🏻 @tidal warren

pliant musk
#

What does this error mean?

steel pasture
#

@tidal warren lol having problems in voice chat?

lusty sage
#

I am only Platinum III in solo FPP (NA server) and i have been waiting at least 30 minutes to get a match. I accepted the cross-server matching. I picked all the maps. What’s wrong with the matching system? Why doesn’t the game let me play??

pliant musk
#

Then no one plays at that time

#

Like in morning i play

#

No one

#

Evening 2 secs and matchmake @lusty sage

lusty sage
#

I had the same problem before. Cross server: people should be playing in Europe at this time

#

I was getting matched at ANY time when I was platinum 4 or 5... I got to platinum 3 and then no more matching.

radiant pilot
#

Same here @lusty sage when I was queueing for FPP duos NA. Wouldn't find a match after 3 mins for like an hour. We gave up at that point. I was plat V, my friend was in diamond.

vivid crag
#

@pliant musk it means it took to long to load and was to much for your device

pliant musk
#

Lmao

paper island
#

Hi why i cant choose new map?

pliant musk
#

It opens

paper island
#

Ik

pliant musk
#

In 30 minutes

paper island
#

Oh

pliant musk
#

U cant choose

#

Bc its not opened yet

paper island
#

30 min !

pliant musk
#

But u can download it

paper island
#

Ik

storm flumeBOT
#

Hello , please check #news to see countdown for the Vikendi map.❄️

ocean apex
#

Why did I got banned for no reazen

storm flumeBOT
#

Please refer to FAQ 2.9 in #481198147478224896 for further information, @ocean apex. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

pliant musk
#

@vivid crag the only game i have is pubg lol and my phone still has 10Gb free :/

vivid crag
#

@pliant musk well it can happen sometimes because of server lag

pliant musk
#

Well whatever idc bc my matchmaking is 2 seconds xD

#

Lmao mods are sleeping :/

serene niche
wispy hearth
#

@paper island Vikendi will be playable at 00:00 UTC.

atomic coral
#

@serene niche wha?!

wispy hearth
#

@serene niche Is this a third party app or a plug - in? Wha?

serene niche
#

pubgm vn

storm flumeBOT
#

Hello , please check #news to see countdown for the Vikendi map.❄️

serene niche
wispy hearth
#

Where are you from? And also you play the global version of the PUBG Mobile? @serene niche

serene niche
#

@wispy hearth Brazil

merry aurora
#

Guys, I'm playing in the emulator. Ok, after making an UC purchase, the "our system has detected that you're trying to make purchases in pubg mobile[...]" pop up won't stop showing up from time to time

#

Send help

wispy hearth
#

@merry aurora pls go #emulator-support

tidal warren
merry aurora
#

Aight, sorry

fallen tartan
#

Yo is this normal

#

My game is only freezing

wispy hearth
#

Can you try to report in-game? @fallen tartan

#

@serene niche did you download the global version?

hexed mortar
#

I need help

wispy hearth
#

@hexed mortar what’s the problem?

hexed mortar
#

I dont have google play in my phone

#

So i cant update

#

I wanted an apk link

night cloak
#

Yo I'm experiencing heavy stuttering every 10 or so seconds after the update. Any fix?

radiant pilot
#

Same here bro, devs didn't optimise it very well for some devices...

wispy hearth
#

@tidal warren have you got ant apk link to update the version for @hexed mortar

night cloak
#

Just lost a 1v1 because of the stuttering

vagrant dew
#

2 min to go guys

night cloak
#

Seems like every update they break performance

wispy hearth
#

You should wait the next fix patch guyz. @radiant pilot @night cloak Devs are aware.

radiant pilot
#

No sh mr. fake mod.

night cloak
#

Why Vikendi is still unplayable?

#

new map?

onyx moat
#

The countdown ended though?

#

How is it not up?

night cloak
#

Yes ^^^

#

How??)

neon geyser
#

Map??

gritty girder
#

@open hound can you ban @onyx moat

slender mason
#

Where is the map?

gritty girder
#

That name is inappropriate

calm horizon
#

Cant play map lol

neon geyser
#

Where is map

onyx moat
#

I’ll change it then

#

Lol

real halo
#

Map is locked

neon geyser
#

Why

calm horizon
#

@onyx moat i like ur name. Im black and i think its funny

onyx moat
#

I changed it, I’m not trying to get banned lol

proven moat
#

Why is vikendi still locked...

onyx moat
#

I would keep it, but it’s not worth getting banned

real halo
#

Vilendi is being dumb

onyx moat
#

Lol

proven moat
#

😪😪😪 we been waitin in the lobby for almost 10 mins

night cloak
#

Can’t play map

proven moat
#

And now it’s not even open

night cloak
#

But other people can

#

WTH

#

Pubg

#

I cant access snowmap

wispy hearth
#

Guyz, please be patient. It can be an explanation. @night cloak @tidal warren @merry sandal can help after a while.

night cloak
#

I’m

#

Umm

tidal warren
#

The map is working correctly, restart your devices,

vernal flume
#

Vikendi is live

night cloak
#

I did

vernal flume
#

Its working

wispy hearth
#

Pls don’t spam. It can’t be playable even if you write down million times.

night cloak
#

Yes it can

hardy path
#

I can't join vikendi

onyx moat
#

Oof

solemn zodiac
#

Map is still locked

#

Wtf !

proven moat
gritty girder
#

Restarting isn't gonna fix it...

wispy hearth
#

@solemn zodiac try restart your device.

gritty girder
#

Did it already

night cloak
#

Where the map

mortal igloo
#

Yeh I already did

night cloak
#

I'm restarting as I type

#

Put servers online pubg mobile

#

See if it works

mortal igloo
#

The whole device or the game

night cloak
#

I'll let y'all know

real halo
#

@wispy hearth let us know if restarti g works

humble sinew
#

WTF is happen

night cloak
#

OK I restarted

#

I'm opening pubg rn

#

Wtf dude

mossy geyser
#

Why isn’t it working???

wispy hearth
#

Restarting works for me. As @tidal warren already said.

frank pike
#

No map yet

fringe atlas
#

Have a little patience ffs

onyx moat
#

Restarting did nothing

fringe atlas
#

Dude just a little patience

humble sinew
#

Come on

tame musk
#

this is tragic

half escarp
#

Reboot not the answer

tidal warren
#

It is available to EU.

frank pike
#

Nope no patience

onyx moat
#

The out rage here lol

fringe atlas
#

PATIENCE

onyx moat
#

xD

hardy path
#

Not working

tidal warren
#

The map should be available for matchmaking now.

#

If it has not opened up for you, this means it has yet to unlock in your particular region.

#

There could be a delay.

#

It is recommended to repair the client.

#

This channel has been temporarily locked.

tidal warren
#

The channel has opened back up again.

outer turret
#

Unable to play Vikendi

exotic atlas
#

The map didn’t even unlocked

glossy vortex
outer turret
#

It seems to be locked

#

@half kayak

#

Its locked...

exotic atlas
#

It said it’s coming tomorrow

night cloak
#

Why i got banned for just playing the map doing nothing wrong

#

I know that you guys are already know about the 12.9 iPad Pro resolution UI bug, but in case it’s helpful the sensitivity is also really low when it’s set on high
I’m guessing you guys have already determined this but I’m pretty sure the game thinks I’m using a phone and has the UI and sensitivity set accordingly

pale meteor
#

repaired the game and map is locked

#

but i am guessing it comes ou tomorrow?

gentle ocean
#

everytime i try to join the new map, it joins erangle

pale meteor
#

oh for me its locked like grayed out with a 0:00 countdown

next bronze
#

@gentle ocean check if you have ticked of erangel as random map

#

@pale meteor it came out today, try clearing cache

pale meteor
#

i have a lot of storage left

#

only used 20 gb outta 154 gb

night cloak
#

A guy has the map but it’s in beta

next bronze
#

it has nothing to do with storage, just try clearing cache

night cloak
#

It’s been passed around

#

Would I get banned if I play with him?

pale meteor
#

alright

#

you get banned for playing in beta?

tidal narwhal
#

The map on my pubg says it wil be out the 21st ( tomorrow) is that suppose to be their?

next bronze
#

on live version the map is already unlocked, u wont be banned for playing it

pale meteor
#

it said 20th yesterday

night cloak
#

Alright

pale meteor
#

also map is still locked

tidal narwhal
#

Todays the 20th

pale meteor
#

yeah

#

thats why the timer is 0:00

next bronze
#

@tidal narwhal its 21 on UTC time

tidal narwhal
#

Oh my bad 😅

next bronze
#

the game follows UTC time

#

u can try playing it now

pale meteor
#

oh then its the 21st for them

tame musk
#

I have the Snow map unlocked, if you want to play join using my team code: 04646663

tidal narwhal
#

Nope not for me

#

So i guess imma try and stay up till 12:00 xD

night cloak
#

Jus@t change ur time to London egland

tidal narwhal
#

Really? @night cloak

night cloak
#

Tht how I got it to work

#

Yeh

steady fog
#

Ummm its not available for matchmaking as stated in #news @tidal warren

#

The countdown timer ?

next bronze
#

@steady fog try clearing cache

steady fog
#

Does that mean i have to redo my controls?

next bronze
#

@steady fog no

pale meteor
#

timer still says 0:00 xD

wanton kelp
#

How do you clear cache @next bronze

next bronze
#

@wanton kelp android or iOS?

steady fog
#

How do i clear cache on ios

wanton kelp
#

iOS

next bronze
#

@steady fog settings, scroll down to pubg mobile, tap on it and find clear cache

night cloak
#

Click on repair button, it basically clean the cache.

next bronze
#

im not an iOS user but im pretty sure thats how u do it

tame musk
#

tragic

tidal warren
#

Message to US players 🇺🇸:
There are some issues connected to the availability of the Vikendi map, as of now, it is still locked. To overcome this issue, a temporary fix can be applied which consists of changing the time zone of your device to the Greenwich Mean Time which is being used in the United Kingdom, France, Spain, Algeria, Mali and Ghana in Africa. The developers are aware of this issue and are working on a solution.
Thank you for your understanding. molangthanks

winter rover
#

Is there a way to disable aim acceleration?

keen nexus
#

@tidal warren And because of what banned a lot of players on the new map?

tidal warren
#

The updated anti cheat. @keen nexus

#

Thank god, finally.

tame musk
#

I have in unlocked, and I typed my team code so people could join and play it, but no one joined. Was just trying to help

tidal warren
#

Getting rid of cheaters.

night cloak
#

Cheaters 😂 i just playing one time and got banned lol

#

Did you use a graphic changer app

#

No

tidal warren
#

GFX tools, 3rd party software, UC fraud, modded .apk, cracked version, .etc.

night cloak
#

No

tidal warren
#

70-80% of banned users are found to be lying about their ban

pale meteor
#

its against the rules to mod the game

tidal warren
#

There are stats on it.

tame musk
#

^

night cloak
#

@tidal warren what if someone used it in the past and not nomore

pale meteor
#

anti cheat i presume bans anyone when it detects an outside scource applied to the game

tidal warren
#

Still, they get banned. @night cloak

night cloak
#

What’s the verdict on the new map

#

Sorry for interrupting

#

I am admin to the biggest pubgm Facebook in greece i dont support hacking and third parties

pale meteor
#

least thats how i learned about anti cheat's

tidal warren
night cloak
#

I used it when I had an Android but I got iPhone now it's been 2 months

#

ig ima be banned

tidal warren
#

You'll see for yourself I guess. @night cloak

night cloak
#

How do you change the time zone

#

For pubg so that I can use the new map

pale meteor
#

date and time in the OIS

night cloak
#

Hope not been playing this game since s1 pce

pale meteor
#

go to general and then date and time

night cloak
#

Ok

#

Thx

winter rover
#

Can we disable aim acceletation In pubg mobile?

pearl ermine
#

@sleek plinth hey, ground items are still white with HDR, but is normal with HD

fierce tundra
#

Where is the laser light and the mk47 mutant?

tame musk
#

It will be introduced in an later update @fierce tundra

winter rover
#

Can we disable aim acceletation In pubg mobile?

tame musk
#

Not that I know of @winter rover

winter rover
#

Thanks

tame musk
#

No problem! @winter rover

winter rover
#

I hope they impplement it soon though

tame musk
#

What does aim acceleration do?

#

@winter rover

rain pilot
#

When does the next crew challenge start

real halo
#

Is teaming on a solo match an offense? @tidal warren

night cloak
#

When you will fix the game for good

tidal warren
#

In case you are from Canada 🇨🇦 and the "time" trick doesn't work for you as it does for US users, follow these instructions:
1. Select EU server.
2. Tap on Vikendi.
3. Join a match.
4. Once you spawn in, leave the match.
5. The map will appear unlocked.

night cloak
#

Like the game is all choppy !!! The commands not responding as it was !! Sometimes not even work

#

The game are freezing sometimes

tidal warren
#

Well, technically it is an offense. Solos aren't meant to be played like that. @real halo

#

Device? @night cloak

night cloak
#

The sound bug and we can't hear the team mates

ocean prairie
#

@tidal warren how do you use vouchers?

night cloak
#

My devise lolol

tidal warren
#

This usually has to do with a combination of 3 factors - potato internet, low end device, Asian server = lag lag lag and some more lag

night cloak
#

Snapdragon 845 whit 6 G ram and Android 9

real halo
#

Is it worth submitting a name of a person who I know has been teaming? There were 2 guys in a boat and I got the final kill on one of them, took a screenshot of his name. @tidal warren

night cloak
#

The game was good before last updates

tidal warren
#

You can choose to report them in-game if you wish to. @real halo

storm flumeBOT
#

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

tidal warren
#

Report it.

night cloak
#

Was smooth playing and the grafics was superb and responding fast ....

ocean prairie
#

How do you use the vouchers for the event?!

night cloak
#

Now it's a frustration play like this

delicate patio
#

can someone tell me how to remove map download errors

night cloak
#

@storm flumeok man i will pass the word to all the ppl that are complaining like me

#

You just need to go to Twitter and see the comments about the issues I'm talking about

#

I'm not inventing anything !! It's really a crap like it is !!! It was so good the game play on it

#

Sorry wrong sentence

#

I meant to say it was so good as it was the gameplay before last two mini updates

#

Thanks ppl have fun

#

Machete is a bot.

#

Hope you get resolved this issue!! Ppl are getting frustrated over here

#

I know

#

🙈🙈🤣🥴

tame musk
#

I have the snow map unlocked, whoever wants to play join my team code: 04659783

night cloak
#

@tidal warren mate I reported in every platform and it's a big majority whit this issue's !!

tidal warren
#

Great, thank you for the report.

night cloak
#

I m not feeling comfortable playing like this !! It's so frustrating !

tidal warren
night cloak
#

@tidal warren not a problem we all love this game we want the best

tidal warren
#

night cloak
#

But besides this issue's and they are big I loved the new map !! Great work in their 💪

limber magnet
night cloak
#

Need to get 6 to be able to use it

lofty hill
#

My game keeps lagging

#

The whole time

#

I have good internet connection and i get 20 ping but still its lagging

night cloak
#

Is it lagging before on 0.9.5?

lofty hill
#

No

#

It all began after the new update came

#

And it was still lagong after the fix update

night cloak
#

Hope the lag fixed for you soon.

#

@lofty hill just wait it out man these things usually gets fixed

lofty hill
#

I hope so

night cloak
#

noice

#

@lofty hill mine is laggy too and somehow my graphics settings are set to hdr which is weird because my device doesn't support hdr.

lofty hill
#

Theres a glitch in the map where u fall down you go underground and then u get back at the place where u were

#

I have an iphone X with smooth and extreme settings

night cloak
#

@lofty hill pubg is well optimized on apple devices

lofty hill
#

It was

#

Not anymore after this update

night cloak
#

Even an iPhone 5s can run it

lofty hill
#

I know

#

U know on iphone X u have to swipe up to get to the homescreen

night cloak
#

Yeah i know that

lofty hill
#

Before this update u had to do that 2 times to be able to goto the homescreen and this update u click it and it goes to the homescreen

#

Which is very annoying when ur switching ur guns

woeful plank
#

how do i use the treasure vouchers? I can only see the option to spend UC

#

i have collected 3 vouchers

night cloak
#

The game is littered with bugs and glitches

lofty hill
#

U need 6 vouchers @woeful plank

woeful plank
#

oh does it say that somewhere

#

am i supposed to combine them

#

like coupons

lofty hill
#

Yeah right down corner

#

Theres a ? 👈🏻Given

#

Press on that

night cloak
#

@lofty hill try rebooting ur device maybe that'll help

woeful plank
#

but it doesnt say 6?

#

i must be blind

#

how can u tell its 6?

lofty hill
#

Ill try

night cloak
#

And repair client

lofty hill
#

Left down corner , my bad

#

@night cloak ill try btw thnx

woeful plank
#

okk thanks

vital sluice
#

The Treasure Vouchers in Lucky Treasure is uses to earn rewards. Vouchers can be obtained from missions or purchased with UC.
• 6 Vouchers are needed to draw once.
•Play Lucky Treasure enough time to get a one-time rewards.
•Treasure Vouchers expire at the end of the event and are converted to BP.
•Any duplicates of Glacier - M416(Rank 1) obtained will be dismantled into materials DoggoSpasm

idle swan
vital sluice
#

Lol report it in-game and restarting the game should fix it @idle swan

storm flumeBOT
#

Hello, @idle swan!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

halcyon sand
#

How do i use Treasure Vouchers

storm flumeBOT
#

Please read this channel's pinned messages for further information, @halcyon sand:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
onyx briar
#

i wanted to know more about the unauthorized purchase

#

can i buy UC with MOLPOINTS because i know that they said its cheaper inn it but in the gmail( i messaged support before) they said i dont have to worry if i bought from google play

zealous lion
#

i found a bug in cosmodrome

storm flumeBOT
#

Hello, @zealous lion!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

zealous lion
#

Thanks! Already did

cobalt plaza
#

My lean buttons disappeared

#

Idk why they where there earlier today

night cloak
#

Why is the mic bug sooo much more frequent this update ?

vital sluice
#

Just disable them in settings and enable them again @cobalt plaza. They should be available.

cobalt plaza
#

🤔 where can I find that option

vital sluice
#

General settings

cobalt plaza
#

Ok thank you

pearl ermine
#

Hey Logan, there is a bug where ground items appear white with HDR, but is normal with HD

vital sluice
#

Do report it in-game and attach the screenshot of it @pearl ermine.

pearl ermine
#

Alright

versed igloo
#

@zealous lion the one near the shed where you drop?

alpine pine
#

How many Elites can a clan have?

neat cloak
#

how do u do the default dance in PUBGM because i saw my friend do it

soft gale
#

a very rare emote, rarer than #1 mytical item in the game, XD

vital sluice
#

@alpine pine it varies at certain levels . Maybe someone in #pubg-mobile could know

supple wasp
#

hello mods please help me this kill an enemy from 200m aways is it bugged? because i killed people from 200m in sniper training mode and even checked it but its not counting ?

vital sluice
#

Haven't had other reports saying it's bugged @supple wasp . Make sure you mark the enemies distance before Killing them and also they need to be dead (not only knocked) 200m away.

lost trench
#

I can't use the treasure voucher from the new update what to do?

safe falcon
#

Hello

soft gale
#

the snowmobile is so broke, it can drive a constant speed on road, and grass, and on PC, it slows you down. Now i haven't tried driving on ice

exotic bluff
#

Hello! Is the Vikendi map a permanent map like Miramar and Sanhok or is it a limited map?

soft gale
#

@exotic bluff permanent

night cloak
#

@safe falcon unless you have support issues please text in #chat tnx

lost trench
#

^^

safe falcon
#

I am using an iPad 2018. When i have my voice chat off my in game audio is perfectly fine. Works well. However, when the mic is on, the game audio sounds muffled and its not really stereo anymore

#

@night cloak i do have a question

#

stated it above

storm flumeBOT
#

Please read this channel's pinned messages for further information, @lost trench:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
vital sluice
#

Have you tried repairing the game? @safe falcon

safe falcon
#

yes i have

vital sluice
#

Since when are you facing this? @safe falcon could it not be your headphones?

safe falcon
#

its not my headphones for sure

#

they work well on my android phone

vital sluice
#

Report it in-game for now @safe falcon. If we receive multiple reports we can look further into it.

safe falcon
#

okay

neat cloak
#

how do u do the default dance in PUBGM

supple wasp
#

@vital sluice okays bro

vital sluice
#

Which default dance? @neat cloak

neon trout
#

Hello may I ask how dose the upgrades skins work for the weapons

ruby thunder
#

I have a question. how to use the coupons of the lucky treasure event?

silent scaffold
#

Hi

#

Can anyone tell me how to use lucky treasure vouchers

night cloak
#

Well info on it is in pinned msgs

#

@silent scaffold

storm flumeBOT
#

Please read this channel's pinned messages for further information, @ruby thunder:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
neat cloak
#

@vital sluice from fortnite

vital sluice
#

@neon trout they are available in the shop and redeem and can be used only for the particular weapon that's in the Lucky treasure

#

It's not in pubgm @neat cloak .

woeful yoke
#

I am trying from three days to update but it is coming error

#

Help me out

vital sluice
#

What device are you using @woeful yoke

woeful yoke
#

Redmi 4

#

Android

#

Error 495 is coming

night cloak
#

Is it Google play update or in-game update @woeful yoke

woeful yoke
#

Play store

snow valve
#

Try clearing cache of playstore @woeful yoke

versed igloo
#

uh weird thing... i just ranked up twice, and it said that i moved from bronze 4 to bronze 3.... but my actual ELO for season 4 isn't changing at all... i'm gold 1 in solo.... but i AM bronze in BETA solo.... so i think the vikendi map is still treating peoples ranks as if it's beta

vital sluice
#

You can try uninstalling the one you have now and freshly installing it directly from playstore. @woeful yoke

cobalt plaza
#

Yep

versed igloo
#

playing on vikendi isn't ranking me up at all on the live version

woeful yoke
#

Hmm

soft gale
#

@woeful yoke just clear data and force close

versed igloo
#

in fact i'm pretty sure i've just been playing against all bots

cobalt plaza
#

Just won 2 games in a row before realizing it counted me as bronze

vital sluice
#

Oh looks like a new issue

versed igloo
#

@cobalt plaza yea i'm pretty sure that the vikendi servers are treating all players as beta players, not as live players

#

@vital sluice yeah

vital sluice
#

Or vikendi isn't for ranking up since it's mentioned (beta)

versed igloo
#

yeah the map does say (beta) still

vital sluice
#

That's why .

split wadi
#

E

languid shard
#

For some reason i cant find a G36C

versed igloo
#

i mean, it says that in the live version though... i wonder if that's intentional on their part, or if it's an oversight and they forgot to change some server settings

soft gale
#

somebody should make a channel called #pubgm-vikendi-bugreport to report some bugs on vikendi

night cloak
#

I had the same problem @woeful yoke but I had to wait for update to come out so the Google client and pubg game are both new then it worked. But yeah try clearing the data/chache of Google play and Google play services in the app settings then uninstall pubg and restart device and wait a couple minutes then install pubg

carmine niche
#

My graphics is very low like cartoon please help me

vital sluice
#

It's probably intentional and they have it on beta for the live version

soft gale
#

@night cloak use APKPure, it uses a little bit of data to download the apk

#

and it's safe

woeful yoke
#

@night cloak ok

night cloak
#

I'm sorry? Wdym , like for for what @soft gale

vital sluice
#

@carmine niche what device are you on?

carmine niche
#

Samsung Galaxy J7 Nxt

languid shard
#

Where is the G36C located?

carmine niche
#

My device is Samsung

odd cobalt
#

The vikendi map has glitches

#

That’s a bush floating in the air

vital sluice
#

It's a 2gb ram phone . U need to try using the repair option in-game @carmine niche

carmine niche
#

Ok

vital sluice
#

@languid shard we don't have official patch notes ,so can't tell you it's included in this update.

storm flumeBOT
#

Hello, @odd cobalt!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

languid shard
#

Ok

carmine niche
#

Ok Thanks

vital sluice
#

No problemchenWaves

neat cloak
#

@vital sluice my friend just showed my the glitch

marsh igloo
#

Can't download vikendi.

#

It say's total 0MB

storm flumeBOT
#

Hello, @marsh igloo!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

vital sluice
#

@night cloak can u not spam emojis here?

night cloak
#

@vital sluice sorry trying them for the first time LOL

vital sluice
#

@neat cloak well that dance emote isn't available so it should be good editing

#

Head over to #chat @night cloak have fun !DoggoSpasm

neat cloak
#

it was in game @vital sluice

winter rover
#

@tame musk If u move ur finger faster the camera will move at a higher sensitivity making flickshotting harder

tame musk
#

Ohh okay 😃

vital sluice
#

It should be some other emote @neat cloak or just dm me the video

neat cloak
#

it wasnt a video@vital sluice

spiral flame
#

why beta is written after vikendi in game

night cloak
#

@spiral flame because the map isn't fully developed. It says beta because It is (the map) in beta. Since the map is in beta it has plenty of bugs and glitches that you will need to report in game

vital sluice
#

Okay @neat cloak

spiral flame
#

k Dutch ♚ Oven#0830

night cloak
#

👌

ruby thunder
#

@night cloak where is the pinned msgs?

night cloak
#

Press the 3 dots at the top corner of the screen if your using Android @ruby thunder

ruby thunder
#

Im use ios

night cloak
#

I think it's the same thing, there should be 3 dots or a option on top

storm flumeBOT
#

Please read this channel's pinned messages for further information, @ruby thunder:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
vital sluice
#

It mentions what u need to do on iOS

night cloak
#

Lol nvm I found it on yt but logan got u 👌

onyx briar
#

! wanted to know more about the unauthorized purchase
can i buy UC with MOLPOINTS because i know that they said its cheaper inn it but in the gmail( i messaged support before) they said i dont have to worry if i bought from google play

echo drum
#

I’m having the same issues.

#

Low graphics

hazy comet
#

Hey died because it still freezing again, thank you for losing my rank points game, might have to wait to fix the game again.

night cloak
#

This link will give u steps

#

@hazy comet

vital sluice
hazy comet
#

Nah I’m just gonna wait till they’re gonna fix the freezing issue again

vital sluice
#

@hazy comet what device are you on?

hazy comet
#

IPhone6

night cloak
#

Oops my bad wrong ping @hazy comet

onyx briar
#

@vital sluice can you tell me why shouldnt i use unauthorized payment

hazy comet
#

@night cloak I don’t get it

night cloak
#

@hazy comet I mentioned you by mistake

vital sluice
#

Cause they are "unauthorized" and may have risks @onyx briar . You should purchase through a secure way to avoid problems

hazy comet
#

Oh okay

onyx briar
#

@vital sluice does that get me bannedd

night cloak
#

^^ to add to what Logan is saying. If you do is unofficial sites, you take a risk of getting scammed or something will go wrong and you can't blame it on pubg

#

Use*

hazy comet
#

But I’m still mad that the game keeps freezing and all of my hard work rank points just drop, looks like I’ll have to wait for years to fix this again.

visual surge
#

So one of my friends was banned after his game bugged out and several weapons had no recoil in game, is there anything that can be done to resolve the ban?

vital sluice
visual surge
#

Thank you

vital sluice
#

@onyx briar may or may not . Stay on the safer side.

carmine spruce
#

I'm scared of playing new map incase I get banned

#

For no reason

polar bluff
vital sluice
#

What's the issue? @polar bluff

night cloak
#

It's actually fun to play on it @carmine spruce if you do get falsely banned you can always resolve it

polar bluff
#

Two care packages out of one plane? XD

vital sluice
#

That happens sometimes and it's nothing unusual, just be lucky to get both of them!@polar bluff

carmine spruce
#

@night cloakmy friend got banned for no reason and support is not helping. She's very upset . But can't do anything about it

vital sluice
#

Check #news @carmine spruce

polar bluff
#

Alright thanks @vital sluice

carmine spruce
#

@vital sluiceso the issue has been fixed? Will the accounts be unbanned?

vital sluice
#

That's what the announcement explains .

stuck anchor
#

Hmm i just spent $150 in game. I’m not playing until it’s been solved lol. Any heads up from devs if it’s coming as a patch/update ?

night cloak
#

@stuck anchor on accident?

stuck anchor
#

No i spent on purpose lol. But i’m not playing only to be banned by “ accident “ from the system

sick ice
#

Once i got banned , i don't know why but they banned me for 20 mins

stuck anchor
#

They are working on a fix. Say’s the announcement. It hasn’t been fixed.

#

20 min because you left match after it started prob. @sick ice

night cloak
#

@stuck anchor oh I gotcha. I was playing earlier, it was fun but no worries if your falsely banned you can get an apeal

#

Yep. The users who got banned will be unbanned soon so no need to worry 👌.

#

@sick ice on the new map?

stuck anchor
#

Might take a while though. Or what if you get banned by accident & don’t get un banned ? I’ll play the safe side. Let us know if any mews from the team.

night cloak
#

It's because of network abnormalities right, @sick ice?

#

Alright @stuck anchor

sick ice
#

No i played a match and i died , and suddenly i redirected to the login page , i tried to login but they says you are banned for .... Xxxx time @stuck anchor

night cloak
#

Btw now you should move to #pubg-mobile or #chat because this chat should not look like discussion.

sick ice
#

@night cloaki think maybe they think that i am using any extra tools or something

#

@night cloakok

night cloak
#

👍

wooden oasis
#

How to use this coupon

storm flumeBOT
#

Please read this channel's pinned messages for further information, @wooden oasis:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
atomic orchid
#

Please help me

night cloak
#

Where are you from , @atomic orchid?

#

Check pinned msgs @atomic orchid it explains that issue

floral venture
#

Game doesn't render under me and it doesn't let me move

#

Also there are places that make u fall form the map

night cloak
#

@floral venture that's a bug you must report in-game

#

And also the new map is in beta so it's not perfect yet

floral venture
#

Ye ye ik

#

Oof it got deleted

storm flumeBOT
#

Hello, @floral venture!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

floral venture
#

But ik that's why I reported it

#

👌 got it

empty latch
#

Hi

#

I need help

night cloak
#

@empty latch with what

empty latch
#

What is printer in achievement

atomic orchid
#

@night cloak @india

empty latch
night cloak
#

Do you need any help, @atomic orchid?

#

It's gun skin. It will be random, @empty latch.

atomic orchid
#

My game not open in global version

jovial flume
#

Hello everyone I need a help. My game is crashing automatically after the loading screen.

night cloak
#

Did you tried clearing cache and data, @jovial flume?

jovial flume
#

I m tring

void hedge
empty latch
atomic orchid
#

Ok waiting I trying

storm flumeBOT
#

Please read this channel's pinned messages for further information, @empty latch:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
empty latch
#

How to use the card

night cloak
#

Wow 6 tickets, good job tencent.

#

Check pinned message of the channel, @empty latch.

#

@void hedge yea

jovial flume
#

Can you explain what is lucky treasure and how can I use that tickets?

void hedge
#

but when??

storm flumeBOT
#

Please read this channel's pinned messages for further information, @jovial flume:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
night cloak
#

Check pinned msgs @jovial flume

#

@void hedge when will they be unbanned? Probably until further notice

#

It's only temporary tho

atomic orchid
#

@night cloak not working

#

Same issue

night cloak
#

Did you check pinned msgs?

#

There's a msg there that explains the issue

#

Using a game account for the global version of the game in a different game version, such as the Vietnamese version, will make you unable to use the same account in the global version at a later time. Attempt to access this account in the global version after having used it in a different game version will result in the following notification message:

  • Data has changed and you have been disconnected.

In that case, be advised that there is no way of recovering access to use this account in the global version. @atomic orchid

#

The error is different . It is not data has been changed .

timid wing
#

u need to get six of those vouchers

#

to get a lucky treasure spin

night cloak
#

Do you need any help, @timid wing?

timid wing
#

no

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

night cloak
#

@timid wing^

#

I think it is the same issue, like I think it's from the same "going from one version to the next" issue

#

Arcyy

atomic orchid
#

But l have only Global version data please help me

night cloak
#

The reason is same i guess.

timid wing
#

arcyy

night cloak
#

Yes?

#

Here I won't interrupt u anymore unless I see unanswered questions

timid wing
#

how do i get the season 4 vector, helm, and outfit

#

do i just purchase uc?

night cloak
#

You have to purchase uc of desired amount then those outfit and skin will be unlocked , @timid wing.

timid wing
#

so i can buy $25 worth of uc and those things will be unlocked for free?

atomic orchid
#

@livid hound issue my data issue. I have global only help mee

night cloak
#

Please don't tag community team, @atomic orchid.

#

Yep 60 uc for helmet 120 for skin and so on , @timid wing.

atomic orchid
#

Ok @night cloak but help me issue solved

sly harbor
#

How do I use the lucky treasure voucher @here

storm flumeBOT
#

Please read this channel's pinned messages for further information, @sly harbor:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
night cloak
#

So are you in Vietnam , @atomic orchid?

atomic orchid
#

How to download

#

Plz provide a link

timid wing
#

so the items are free or are they 60,120, and so on

night cloak
#

You can download it from play store of Vietnam i think, @atomic orchid.

atomic orchid
#

But it global version

night cloak
#

No . When you purchase the uc of that amount then you will be able to claim those skins , @timid wing.

timid wing
#

so will there be more skins

night cloak
#

Yes. It is global version. And you will need a Vietnamese client of global version, @atomic orchid.

timid wing
#

in the future?

night cloak
#

Maybe.

timid wing
#

ok

night cloak
#

We don't know.

robust terrace
#

i have a question

#

is it possible to obtain the awm out of the Dropbox

night cloak
#

Do you mean from supply drop, @robust terrace?

robust terrace
#

yeet

night cloak
#

Yes.

#

It is possible.

wanton wind
#

I have purchased some UC but i have decided to save for next season royal pass.I want to know does UC expire ? On any date or with end of season ?

night cloak
#

No it doesn't expire, @wanton wind.

wanton wind
#

Thank you :)

gusty zinc
#

My game is stuck at "updating download list"

noble abyss
#

Amyone know what does this do?