#questions

1 messages Β· Page 289 of 1

wraith brook
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@night cloak Oh .

night cloak
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Restart your app and the message will disappear.

wraith brook
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@night cloak πŸ‘

calm topaz
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@night cloak sometimes in the lobby it says no response from server or bufferoverload but I have good wifi

dusky jackal
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anyone notice high ping in asia??

calm topaz
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It's in NA to

night cloak
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Restart your app.

calm topaz
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No your wifi

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Turn it off and on

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It takes 5 secs

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For me

night cloak
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Generally due to a combination of potato internet, potato device and the large amount of players on the Asian servers. @dusky jackal

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Not saying your internet and device is potato.

limpid socket
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impressive

calm topaz
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@night cloak cya sheth have a merry Christmas

night cloak
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Likewise! @calm topaz

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Is it true there's a specific time to open crate?
Cuz ive been opening more than 500usd worth of uc and all i got was crap

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No. The chances of obtaining the item is shown in the store. You're just unlucky.

gentle ermine
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Game is lagging so much

night cloak
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😣

gentle ermine
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Asia

bitter warren
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@night cloak what about the items which have no percentage next to them? Does that mean we have a lesser chance of getting them when we open those crates?

night cloak
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No.

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The item has a rarity, right?

acoustic abyss
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so well, i can't change my account from vietnam into the global version

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why?

night cloak
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There's a chart that shows the chances of obtaining an item of the same rarity.

gentle ermine
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My device is not lagging before update came Need help

storm flumeBOT
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Please read this channel's pinned messages for further information, @acoustic abyss:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
night cloak
#

Server? @gentle ermine

gentle ermine
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Asia

acoustic abyss
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i regret it so much

night cloak
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There are many users in Asian servers, so it gets overfilled. Combination of potato internet + potato device + Asian server usually results in that. Not saying your device is a potato, just giving an example. @gentle ermine

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I've said that already.

hollow brook
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Help for fix lag plzzz

night cloak
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@hollow brook go to better servers

hollow brook
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@night cloakwhat

night cloak
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@hollow brook what server are you on?

hollow brook
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ASIA

night cloak
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@hollow brook is the ping low or high?

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@hollow brook read above^^^ there was people talking about this.

hollow brook
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Low

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Always

night cloak
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@hollow brook there are just too many people on it plus the potato internet they have.

hollow brook
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But lag after this update @night cloak

night cloak
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Am I the only one experiencing massive server lag!! My ping is 60-100 but the lag is like it’s 968!!! iPad Pro 10.5

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@hollow brook well it should be expected because the game still needs some improvements and fixes thats why they released a beta version of the game its sort of a test server to test if there are bugs and glitches that will get fix later on

bitter warren
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@night cloak people reporting the lag problems are not playing the vikendi map tho, so your beta argument makes no sense whatsoever

night cloak
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I was playing war and the lag is unreal. With my ping at 60. Ugh so annoying

bitter warren
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Also, only Vikendi is beta not the whole freaking game

fiery horizon
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@night cloak The lag issue was fixed in this patch. However, multiple users are still complaining of it. I can only hope that it gets fixed soon.

night cloak
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@fiery horizon well I never really had this issue before the 3mb update! Strange.

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@bitter warren forgive my mistakes

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@bitter warren didn't really looked to it too much so i assumed it was a beta test server

vestal gate
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My Quick Scope change button is gone. how to show that again?
i have that on the layout

fathom moth
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Guys still I am facing the crash issue on Redmi note 4. Help me out please. Can't open the game since the update

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Desperately need a help here

open oracle
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@vestal gate go to setting then basic and turn it on

brisk cairn
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Room Code - 47550
Password - 1234

night cloak
wispy hearth
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@brisk cairn this is the support channel. pls go tournemant channel.

dusky jackal
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@night cloak potato device ??

tawny current
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guys wtf pubg sucks so much these days
the game is unplayable now-a-days
this is so sticky now i can move,aim and even shoot properly the game is too much laggy and sticky. please fix this tencent or soon pubg is going to be dead i will leave pubg if it remains like this
please fix it.

wispy hearth
dusky jackal
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@night cloak potato internet??

night cloak
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Low end device. @dusky jackal

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Poor internet.

dusky jackal
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lol i am playing on 1080ti??

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and 100mbps

night cloak
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Did you even read what I said earlier?

dusky jackal
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i did

night cloak
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Smh my head.

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Nope, just that there are many users in Asian servers, so it gets overfilled. Combination of potato internet + potato device + Asian server usually results in that. Not saying your device is a potato, just giving an example.

fathom moth
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@night cloak help me bro. Still facing the issue

dusky jackal
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then asian server is potato?? do you know where is asian servers located??

night cloak
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DM. @fathom moth

tawny current
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guys wtf pubg sucks so much these days
the game is unplayable now-a-days
this is so sticky now i can move,aim and even shoot properly the game is too much laggy and sticky. please fix this tencent or soon pubg is going to be dead i will leave pubg if it remains like this
please fix it.

dusky jackal
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why does my game lagged out when there are players near me??

molten zinc
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if i leave my clan will my clan points will be remain same or It ll came back to zero after joining new one???

wispy hearth
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@tawny current stop spamming pls.

tawny current
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guys wtf pubg sucks so much these days
the game is unplayable now-a-days
this is so sticky now i can move,aim and even shoot properly the game is too much laggy and sticky. please fix this tencent or soon pubg is going to be dead i will leave pubg if it remains like this
please fix it.

molten zinc
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Reply Asap plz

wispy hearth
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@night cloak @tidal warren pls look @tawny current

night cloak
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There are many users in the particular server you're in, so it gets overfilled. Combination of potato internet + potato device + the server usually results in that. Not saying your device is a potato, just giving an example. @tawny current

tawny current
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@night cloak so what should i do

night cloak
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@molten zinc Your clan points will be reset as soon as you leave a clan.

molten zinc
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plZ some1 reply to me

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@night cloak thats bad ty btw

night cloak
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Wait for the next patch update. There may be a fix. @tawny current

tawny current
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i end up getting laggy match every time i play

wispy hearth
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@tawny current which server?

desert garnet
tawny current
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the laggest server asia

night cloak
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I always get the same error when downloading something

desert garnet
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it is 3rd time a row

wispy hearth
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@tawny current I assume that you should w8 for next patch.

night cloak
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@desert garnet try switching to mobile data

wispy hearth
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@desert garnet do you have enough space?

night cloak
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Or turn on airplane mode

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Clear your google play cache. @desert garnet

desert garnet
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yeah plenty of space

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oh lemme try this tysm

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i can play old version while updating or it may be a factor to crash mid update?

night cloak
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If that doesn't work, install a VPN, connect it to a European country, then try updating it.

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Do not play the game while it's updating.

fathom moth
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Any Redmi note 4 users???

desert garnet
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πŸ‘Œ

tawny current
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@wispy hearth pubg is laaging every since the 0.8 the sanhok update

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still now in 1.0.0 update pubg haven't fixed it

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and it even getting worse uodate after update

fathom moth
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Guys tell me plz, anyone using Redmi note 4?

tawny current
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plus pubg is not even trying to fix it

wispy hearth
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They try to fix everything. You know, updates comes with the bugs, ypu should report and wait for the next patch. @tawny current

tawny current
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and one more thing this is the worst ever update of pubg cause it has given nothing in this update

night cloak
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Restart ur device

tawny current
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not even lag fix or ping fix or custom room high ping fix and no new so good items

livid blaze
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@tawny current ya we know bro didnt fix lag issue but they will in next patch i think

tawny current
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@wispy hearth where should i report

vestal adder
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hey what is the update size?? i think my game is downloading again...

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hey what is the update size?? i think my game is downloading again...

native root
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server is laggy now

vestal adder
night cloak
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The patch is just 2MB. @vestal adder

livid blaze
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Game is full of lag..

vestal adder
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Oh

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Then my game is downloading again

tawny current
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@livid blaze i am listening this ever since sanhok update that lag will be fix but no fix has came yet

livid blaze
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@tawny current oh.. but i m facing lag since this update 0.10.0

wispy hearth
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@tawny current You can report in-game. And also if you have any further problem or screenshot @night cloak & @tidal warren will help ypu.

limpid socket
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@tawny current maybe try a better internet?

night cloak
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@tawny current try updating your device

vestal gate
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@open oracle THANKS, i just realize that option is there

night cloak
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There are many users in Asian servers, so it gets overfilled. Combination of potato internet + potato device + Asian server usually results in that. Not saying your device is a potato, just giving an example. @livid blaze

livid blaze
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@night cloak not his device pbm i think.. after 0.10.0 even my one plus 5 is laggy in game

tawny current
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@night cloak can u report to higher authority to fix lag please

night cloak
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I already have.

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The development team is already aware of such issues.

bitter warren
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@night cloak So everyone around the world are experiencing lags cause everyone on every single server has potato internet and potato devices

livid blaze
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@night cloak i know bro iphone and one plus is now days potato brand

night cloak
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They're working on a fix.

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@livid blaze mine is also laggy im just gonna wait it out see if they fixed it

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So please, stop questioning about lag issues.

onyx briar
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how can i block people that are in my clan i keep getting invitation there doesnt even have a name and thats annoying because right after i join to see who is it they just straight off press start and here i am my rank dropeed a lot after a lot of hardwork

night cloak
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You can ignore their invites for 5 minutes. @onyx briar

onyx briar
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yes the ignore player for 5 min doesnt work

livid blaze
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@night cloak me too.. after this update it becomes solid laggy.. still i didnt play after update.. waiting for fix

paper tulip
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Finally lag is fixed

versed sorrel
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Please help me

night cloak
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Sorry, but that's the only way to block invites. @onyx briar

onyx briar
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i already to put that and he keeps spamming invites!!!!!!!!

versed sorrel
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I cant buy uc

tawny current
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the screen gets sticky and we can't aim ,move and shoot properly @night cloak have u reported this also

night cloak
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Yes, I have.

versed sorrel
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@night cloakhelp me

night cloak
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Please, stop questioning about lag issues.

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DM me. @versed sorrel

paper tulip
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@tawny current I got first same name person

quick musk
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how i can turn off the woman voice that says : welcome to pubg mobile?

wispy hearth
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@onyx briar you can remove friends if you are sick about spamming. Thats another way.

onyx briar
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@wispy hearth hes not even my friend hes in my clan

quick musk
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how i can turn off the woman voice that says : welcome to pubg mobile?

night cloak
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There's no such option right now. @quick musk

quick musk
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that sucks butt

night cloak
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I've also downloaded the vikedi map that will be available very soon

vestal adder
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hey what is the update size?? i think my game is downloading again...

wispy hearth
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Yeah think, this is the only way tho; silence them gor five mins. @onyx briar

bitter warren
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@quick musk you cant. Just pretend you re getting on an airplane and she is the hostess lul

tawny current
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ya she is irritating @quick musk

wispy hearth
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@vestal adder It is 3mb.

vestal adder
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Vikendi map will be available tom

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Then why is it downloding 1.53 gb

night cloak
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@vestal adder its gonna be laggy af in that map

onyx briar
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@wispy hearth noo
that think doesnt even work i already put that ignore 5 min thing and the spam invite doesnt even work!!!!!

wispy hearth
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@vestal adder You should dl the map in-game after you logged in the game. And it will be playable after midnight.

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@onyx briar So you shoulf report the problem in-game.

grand kestrel
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hey anyone know what is jinglebell?? i just found it .. when i was playing .. what it's use for??

onyx briar
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@grand kestrel there is a statement on it so just read it

night cloak
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@grand kestrel its says when you pick it up you'll recieve some rewards

onyx briar
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@night cloak its an upcomming event actually

grand kestrel
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i pick up and not receive nothing

night cloak
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Yea its an upcoming event

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Idk if it takes space on ur backpack tho

kind acorn
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I want hdr or ultra hd

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I'm having iPad 2018 cheap

night cloak
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@kind acorn does the game allow you to set it in hdr or ultra?

kind acorn
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No

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Only hd

night cloak
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@kind acorn i think it only supports high end devices

kind acorn
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IPad 2018 is not high end?

elfin zodiac
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You need a better device to run hdr

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Apple isnt that good, that's why

kind acorn
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See in #news it's written hdr in iPad 2018

night cloak
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@grand kestrel There's no known info on what that item does yet.

serene steppe
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And now why can bronze V players play eith Platinum II players @elfin zodiac

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I have 2 phones and other has new account lv4 and Bronze V 1200 points and i went solo FPP EU and same time with my Lv52 account Plqtinum II and i got to same match after 13minites of waiting

kind acorn
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Lol

serene steppe
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And that too i get matchet with conqueror olayers if i go duo or squads

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And im in Platinul

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This is so broken

grand kestrel
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@night cloak ok

serene steppe
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:l

night cloak
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When will mk47 drop

surreal mica
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If Anyone didn't plug in the headphone jack in lobby then why the sound not coming When in a match

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?

night cloak
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There's no confirmation on when that will be released. @night cloak

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Rip

serene steppe
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@night cloak what avout that matching problem

surreal mica
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Some users facing this issue

night cloak
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Try other modes or other game perspectives. @serene steppe

snow valve
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What should I do if someone hacked my account and removed all friends..

serene steppe
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@night cloak i like only FPP but in EU i hate TPP so much and other servers lag too much

night cloak
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There's nothing we can do about it here. @snow valve

snow valve
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How can I contact for restore it?

night cloak
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Then it's most likely there's no many people playing TPP. @serene steppe

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You can try contacting customer service for that. @snow valve

storm flumeBOT
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You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

surreal mica
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@night cloak answer my question

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Please

snow valve
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Anyother way to contact?

serene steppe
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@night cloak it usually matching for 19minutes and 49 seconds and says no matches found and i have tried every hour to play but no

night cloak
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That's your device's problem.

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@surreal mica

snow valve
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Any other way to contact customer service?

surreal mica
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Okay

night cloak
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No. @snow valve

snow valve
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I think there's a email

night cloak
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Have you tried enabling cross-server matchmaking? @serene steppe

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The email service is discontinued. @snow valve

snow valve
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Damn why

serene steppe
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@night cloak yea does nothikg with it or without no change

night cloak
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That shouldn't be the case.

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Have you tried repairing the client? @serene steppe

serene steppe
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Yes

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And tried restarting my phone

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And creal cache

night cloak
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Huh.

serene steppe
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Me and my friend are having this problem so he even stopoed playing this game

night cloak
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Report the issue in-game. Sorry, I can't help you further.

wicked dawn
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What about the game freezing very 5 seconds

night cloak
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Server?

wicked dawn
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asia, 20 lowest ping

serene steppe
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Tpp works fine but fpp not and i have this same issue with my other phone @night cloak

night cloak
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There are many users in Asian servers, so it gets overfilled. Combination of potato internet + potato device + Asian server usually results in that. Not saying your device is a potato, just giving an example. @wicked dawn

keen gull
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global version is not available for this account. Please login via Vietnamese version

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pls help

night cloak
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If that's the case, then there's probably no one playing FPP. @serene steppe

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That's why it's taking a long time to find a match.

serene steppe
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@night cloak no one in europe plays FPP all day or night???? Wtf

night cloak
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Apparently so.

wicked dawn
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so its the asian server

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and you saying there is no fix πŸ€” k

keen gull
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#questions global version is not available for this account. Please login via Vietnamese version

faint ivy
#

hello

keen gull
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hi

night cloak
#

I didn't say there's no fix. @wicked dawn

storm flumeBOT
#

Please read this channel's pinned messages for further information, @keen gull:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
wicked dawn
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what is it

night cloak
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Read the second message from the top.

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What's the issue exactly? Please elaborate.

faint ivy
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i can't draw weapons anymore everytime i disconnected in a mid game

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what is this issue?

night cloak
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Check your internet connection.

faint ivy
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already checked tho

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it's okay

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but i can't tap my weapons

night cloak
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Try repairing your client.

wicked dawn
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My problem is the game keeps freezing every 5-10 seconds and im losing close combats coz of that

wraith phoenix
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Dude this game is so bad i try to low down the sound of my mates from setting and it did nothin i completely muted but stil they sound at full voice

winter elbow
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Game freezing like 2-5secs

wraith phoenix
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@wicked dawn same here bro

faint ivy
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i hate this issue too

wicked dawn
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The game freezes at that intense moment, booom knocked screen

faint ivy
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where can shoot walls

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like you can see enemy muzzle from the wall

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and they just shoot it

wraith phoenix
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What device @wicked dawn ?

wicked dawn
#

Sd 625

keen gull
#

global version is not available for this account. Please login via Vietnamese version

night cloak
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There are many users in the respective servers, so it gets overfilled. Combination of potato internet + potato device + the server usually results in that. Not saying your device is a potato, just giving an example. @wraith phoenix @winter elbow @wicked dawn

serene steppe
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Or is it that people dont have new version of the game becauce in 0.9.5 i found fop match easy and just like that 1 uotade and no one is playing fpp @night cloak

wicked dawn
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and copy pasting that isnt helping @night cloak

night cloak
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For the last time, wait for the next patch update. There MAY be a fix for it.

keen gull
wicked dawn
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so you are saying that the servers are trash 🌚

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okay

night cloak
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I'm sorry, that's all I can tell you.

wicked dawn
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I agree btw 🐍

night cloak
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There may be a fix coming in the next patch, so wait for that.

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Sorry for the inconvenience.

wraith phoenix
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No @night cloak i just low down my teammates voice from the setting but it didn't show any difference

elfin zodiac
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@serene steppe fpp doesnt have alot of players right now

night cloak
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Lower it from your device instead. @wraith phoenix

wraith phoenix
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Then the game sound also lows down

wicked dawn
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Game lags - Someone is coming huehuehue

serene steppe
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@elfin zodiac it seems like no one is playing it in 0.10.0 in 0.9.5 there were ALOT of players i could find a match in under 10seconds always but now i cant even find one anymore and i have tried every hour and night too @night cloak

elfin zodiac
#

@wraith phoenix what do u lower in the audio ?

wraith phoenix
#

Speaker

polar rover
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@wraith phoenix u can also tell ur teammates to lower down their mic output volume (i believe thats a option as well)

night cloak
#

I'm sorry, that's all I can help you with. @serene steppe

elfin zodiac
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@serene steppe I noticed that, it's not a server problem

serene steppe
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@elfin zodiac it makes me sad i cant play becauce i hate TPP i only enjoy FPP and other servers lag too much

elfin zodiac
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It's just no one is playing

wicked dawn
#

slowly dying

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

elfin zodiac
#

@wicked dawn ^

snow valve
#

Did is there any way if I got my friends back bcoz hacker removed my all friends

wicked dawn
#

o^

serene steppe
#

@wicked dawn 0.9.5 last day before new uptade i could find matches under 10seconds always now i uptade and cant find even 1 match at all ? Slowly??? Rly

night cloak
#

Email customer service for that. We can't do anything about it here. @snow valve

elfin zodiac
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Sorry no @snow valve

serene steppe
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Well im out now bc this is not helping

vital blaze
#

I am facing a bug on temcent gaming buddy

night cloak
storm flumeBOT
#

Hello, @vital blaze!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

vital blaze
#

When i press w .instead of going forward.. its moving right forward

wicked dawn
#

@serene steppe Maybe you should try some other server then. For eg. I get 20ms in asia, 120 in europe and around 100 in krjp

wraith phoenix
#

Actually rather then fixing the game the y added new bugs tho

vital blaze
#

And i am unable to zoom using any scope..

night cloak
#

The development team is already aware of most bugs and they're working on a fix, so please stop complaining.

storm flumeBOT
#

Hello, @vital blaze!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

elfin zodiac
#

@vital blaze please do what is said above

wraith phoenix
#

I'm saying this because the last update was much better but I'm waiting for this one to be fixed soon

polar rover
#

Could there be a chance that they reduced the rate of which u find a match in order to not affect the new map that will soom come out?

elfin zodiac
#

You do realise that bugs arnt added in on purpose right ? @wraith phoenix

south ice
#

For sharpshooter title do we must be in platinum league in solo

night cloak
#

There's no info on that, sorry. @polar rover

south ice
#

Or we can do it if have platinum league in squad

elfin zodiac
#

@south ice yes, has to be done in solo

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As it stats it

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States*

south ice
#

I am asking it is necessary to have platinum in solo

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Did I can do it if I have platinum league in squad then I play solo

elfin zodiac
#

You have to be platinum in solo and it has to be done in solo

wraith phoenix
#

Yes @elfin zodiac ...but need to be fixed soon

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Even tho I'm facing one shot glitch

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When i shoot my gun stops after first shot

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And it hurts during close combat

elfin zodiac
#

Havnt heard that one before

wraith phoenix
#

Any ideas how to fix that ?

elfin zodiac
#

Try repairing the game

wraith phoenix
#

Just like i have an m416 at auto and i started shooting a guy infront of me and when i click on the shoot button it fires a shot and stops

#

I've done twice but didn't get that fixed yet

storm flumeBOT
#

Hello, @wraith phoenix!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

wraith phoenix
#

Sorry but i don't have a that good phone in which i could record and play so yeh but written I've already reported that today

raven warren
#

How can I delete my account linked with Vkontakte?- There is not such an option "delete account" on settings like other people. Also I tried to remove pubg mobile application on Vkontakte. Even I did it it is still linked to my vK account. I wanna link my vK with my another game account but I can not because it is linked with the old one in pubg

quick turret
#

man frame drops increased like hell is there any solution or fix for it?

elfin zodiac
#

@quick turret it has been reported, hopefully a fix will come soon

storm flumeBOT
#

Please read this channel's pinned messages for further information, @raven warren:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
quick turret
#

thanks for the reply

elfin zodiac
#

Mhmm

night cloak
#

What device are you on? @quick turret

quick turret
#

xiaomi pocophone f1

night cloak
#

Hm, alright.

quick turret
#

i tried changing the graphic settings to almost low

#

doesn't change anything

wraith phoenix
#

Is there any patch coming before the match making of the new map ?

night cloak
#

No. @wraith phoenix

wraith phoenix
#

Or any patch for bug fix?

barren warren
#

I want to report a hacker

#

Where to guys?

night cloak
#

Report the player in-game.

#

Or you can email customer service.

barren warren
#

I dont think they get banned

storm flumeBOT
#

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

barren warren
#

Oh leave it then

bitter warren
#

@barren warren email tencent with the video attachment as proof and they will take care of it

#

I always do that and it works all the time

raven warren
#

I have not seen anything about "account unlink"?

elfin zodiac
#

@raven warren you cannot unlink an account, they even tell you this when you are linking it

#

@serene steppe can you provide a video of it crashing?

kind acorn
#

So i will not get hdr in iPad 2018?

elfin zodiac
#

No idea @kind acorn

grim raven
#

I'm platinum 4 in fpp squads, teaming with my silver friends, and we face G25 Juice... #1 on the leaderboard...

#

πŸ€”

night cloak
#

The option may come back in the future. @kind acorn

kind acorn
#

Near or far future?

night cloak
#

No idea.

grim raven
#

Juicy*

night cloak
#

Mainly due to the fact that there's not many players that play FPP. @grim raven

elfin zodiac
#

@grim raven it's really hard to grind right now, it's the same for everyone

glass shard
#

The game just freezes for 1 to 2 secs in mid range smartphones like MI A1 , i have stopped playing due to this .

grim raven
#

We got 5th

kind acorn
#

On youtube I saw a video that a man used hdr in iPad 2018 in October

frozen turtle
#

whats weapon finish upgrade system?

grim raven
#

@frozen turtle I have no idea

night cloak
#

No known info on how that works yet. @frozen turtle

frozen turtle
#

ah okay

night cloak
#

@kind acorn October was way before 0.10.0.

elfin zodiac
#

@frozen turtle I dont think it's out yet

chilly tartan
#

Bro!..Tge patch fixed everything but there's a major problem

kind acorn
#

But he used hdr in same device as me

dusty moss
#

How to use the jingle bells that are found on the maps ?

night cloak
#

Update 0.10.0 removed HDR and above for certain devices. @kind acorn

#

There's no known info on how that item works. @dusty moss

#

What's the issue?

#

@chilly tartan

dusty moss
#

@night cloak ohk thanks

kind acorn
#

Read in #news it says that they fixed and it should be available now but it's not

chilly tartan
#

@night cloak I won 2 πŸ” dinners until now but it doesn't shows the "winner winner chicken dinner" and Shows the box"Match has ended plz exit to lobby"..I can't even find those matches in my career results..this happened mid game somtimes

elfin zodiac
#

@chilly tartan can you provide a video ?

night cloak
#

Have you tried repairing your client? @chilly tartan

kind acorn
#

πŸ˜‚once happened with me

chilly tartan
#

@elfin zodiac no I can't because it's so random and is happening to many ppl..I don't know when to records

#

Record*

#

@night cloak yeah did it many times

storm flumeBOT
#

Hello, @chilly tartan!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

night cloak
#

What device are you on, may I ask? @chilly tartan

chilly tartan
#

Wait o have a screenshot in the other phone let me transfer jt

night cloak
#

Alright.

kind acorn
#

@night cloak thanks bro for replying me every time .. niceeeee

night cloak
#

πŸ‘

kind acorn
#

You play pubg?πŸ˜…

night cloak
chilly tartan
#

It's realme2 pro.. have told this so many tyms @night cloak

night cloak
#

Alright, thank you.

#

Could you also provide me the screenshots via DM? Thank you.

raven warren
#

@elfin zodiac It was months ago, so that is not the thing that I did soon. If I knew it I would not do that also. Thank you so much

chilly tartan
#

how much tym left for vikendi?

night cloak
#

7 hours and 35 minutes, @chilly tartan. Approximately.

chilly tartan
#

Wooooohhho @night cloak

#

😍

wispy hearth
chilly tartan
#

@wispy hearth is it a global count down or for ur country?

wispy hearth
#

For mine. The map will be playable at 00:00 UTC. @chilly tartan

neat turret
#

Hours and minutes are the same length of time no matter where you are

night cloak
#

Yep.

elfin zodiac
#

Mhmm

wispy hearth
#

Yep +1

chilly tartan
#

@neat turret no I mean there several releases of the game..like Vietnamese and chinese...

elfin zodiac
#

Timi

neat turret
#

This server is only for global though πŸ€ͺ

spring void
#

@chilly tartan this is for global version

chilly tartan
tropic knot
#

Why don’t you guys add a clan tag upon joining a clan or given by a leader instead of having to go through the hell of a name tag?

spring void
#

@tropic knot we dont add stuff tencent does give suggestion in game

night cloak
#

Just a quick question: Is it considered as cheating if im using those ledges in the side of the buildings? Like jump from one building to another. People seem to get angry when they get killed from the other side of the window.

snow valve
#

No lol

spring void
#

@night cloak no

tropic knot
#

Where can I leave suggestions though? Either way the message was not directed towards you guys.

spring void
#

@tropic knot in game support under settings

tropic knot
#

Alright thanks

gray galleon
#

Alo

#

Anyone else

wispy hearth
#

@gray galleon ?

gray galleon
#

My game is not opening

#

I need help

wispy hearth
#

How? What is your device? Specify your problem. Any ss?

last ridge
#

upon vikendis release, will the g36c also come out with it?

night cloak
#

Not sure. We will let to know when it will release , @last ridge.

last ridge
#

ight

night cloak
#

Can you provide screenshot , @gray galleon?

last ridge
#

and uhh the indicators are still wrong

gray galleon
#

I don't have a ss

#

When i open it it'll forced to homepage

#

I cleared data but that doesn't work

last ridge
#

just a minute ago i was hunting a guy at bootcamp and i was upstairs, showed footsteps in front of me but died to the guy cuz he was behind me.....

night cloak
#

Can you specify your device , @gray galleon?

gray galleon
#

Redmi note 5/5 plus

night cloak
#

Are you sure about that because it's the first complaint after hotfix , @last ridge?

#

You can try reinstalling the game , @gray galleon .

wispy hearth
#

@gray galleon Did you try to reinstall the game?

gray galleon
#

Yea

#

Still same prblm

#

I am reinstalling again now

#

If it happens I'll tell you guys

night cloak
#

Yep sure.

fresh condor
#

Hey what just happened. I kept pressing the shoot button but it didn't work.

zenith magnet
#

Is pubg mobile banned in VIT Vallore

wispy hearth
#

@fresh condor Did you update the version? Did you repair the client? And also which device?

junior mountain
wispy hearth
#

Vikendi will playable at 00:00 UTC. @junior mountain

junior mountain
#

yes I know, but just suprised, and I think dev wanna release now XD

wispy hearth
#

@zenith magnet I don’t know about the issue. Maybe @night cloak and @tidal warren can help you.

tidal warren
#

As was said above, it will be available at UTC midnight today. :p That is most likely just a visual bug. @junior mountain

bitter breach
#

Can anyone answer me a question?

polar bluff
#

@junior mountain how do you have it on PC?

tidal warren
#

Tencent Gaming Buddy. @polar bluff

#

It is the official emulator.

bitter breach
#

I wanna know if the Apk provided on the official site is of the latest update @tidal warren

polar bluff
#

Ok

tidal warren
#

Let me see, will let you know in a bit. @bitter breach

bitter breach
#

Sure

night cloak
#

No, it isn't. @bitter breach

bitter breach
#

😐

#

Why not though?

tidal warren
#

They haven't updated it yet.

#

That is why.

acoustic abyss
bitter breach
#

I am having trouble updating it with play store

acoustic abyss
#

any help?

tidal warren
#

Is that Vietnamese version? @acoustic abyss

acoustic abyss
#

it is

tidal warren
#

We only offer help here for the Global version.

upbeat rose
#

How to get an exclusive in game gift consisting of BP and Crate fragments ?

acoustic abyss
#

well kinda regret it that i changed my global acc into vietnam

tidal warren
#

Usually that pop-up means you most likely used a VPN or something else that adjusted your network. @acoustic abyss

upbeat rose
#

I did't get it yet..

acoustic abyss
#

i am on tencent gaming buddy btw

tidal warren
#

What version of the game are you on? @upbeat rose

last ridge
#

yes im sure, 3rd time its happened

tidal warren
storm flumeBOT
#

Please read this channel's pinned messages for further information, @acoustic abyss:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
simple scroll
#

My game is facing a hellll frame drop at 2-3 seconds interval please helppppppppp

night cloak
#

Read the second message from the top. @acoustic abyss

tidal warren
#

Send video proof. @simple scroll

#

Along with your device type as well as what server you play on.

upbeat rose
#

@tidal warren i m on latest verison

#

0.10.xxxx

tidal warren
#

Check your mail. @upbeat rose

upbeat rose
#

mail means ?

#

Gmail ?

tidal warren
#

The in-game mail.

upbeat rose
#

okay lemme check

acoustic abyss
tidal warren
#

Has to do with your network. @acoustic abyss

night cloak
#

Tap file claim. Show me what you get. @acoustic abyss

acoustic abyss
#

i didn't activate any of somekind of vpn

simple scroll
#

OnePlus 5t

#

Asia server

#

Ping 60-150

last ridge
#

only download from official stores

acoustic abyss
#

all of my "connection changer"s are deactivated

#

all i got is just a chat

night cloak
#

Can you file claim? @acoustic abyss

#

Show me what it says.

tidal warren
acoustic abyss
#

when i clicked it it's just like this

#

directed me into chat

night cloak
#

Yes, continue the chat.

pliant cliff
#

Hi, I recently purchased the s4 bonus set for Β£2.99, this morning I opened my account and the bag costume is missing . I tried refunding but isn't working

tidal warren
#

Do you have a screenshot of the set you're referring to? @pliant cliff

simple scroll
#

@tidal warren Please help

tidal warren
#

Send video proof. @simple scroll

#

After that, if the data is suitable we can relay the info further.

acoustic abyss
#

the email takes a long time, doesn't it?

#

i haven't received any mails

tidal warren
#

That's how the customer support works. @acoustic abyss

simple scroll
#

@tidal warrenhow to send

acoustic abyss
#

it doesn't controlled by bots?

#

oooo

night cloak
#

Most replies are generated by bots. Some are human replies.

rain gate
#

i need help
its showing beta vikendi in my emulator
also i cant play it

acoustic abyss
#

well, ty for ur help. i'll just make a smurf acc then since i haven't paid a single money xDD

simple scroll
#

@tidal warren??

night cloak
#

Record a video of the issue.

#

@simple scroll

acoustic abyss
#

vikendi also showing in my emu but ofc i can't play it because it's not lauched yet right?

simple scroll
#

@night cloak I have video

#

@night cloak how to send

storm flumeBOT
#

Hello @rain gate, the Vikendi map will be available on 20th December 00:00 UTC for download, and on 21st 00:00 UTC for matchmaking. ❄️

rain gate
#

but go to offical emulator site and its showing 0.10 public

night cloak
#

Upload the video from your device to discord. @simple scroll

#

Make sure you send it in a DM.

acoustic abyss
#

@rain gate the map hasn't been launched yet

#

just it

#

it's that simple, my god

simple scroll
#

@night cloak To You Personally?

night cloak
#

Matchmaking starts on 21st December, 00:00 UTC. @rain gate

#

Or to Snowy. @simple scroll

cedar galleon
#

how do we use the jingle bells in game lel

pliant cliff
cedar galleon
#

what's its purpose

night cloak
#

You can send it to me, I'll forward it to her.

simple scroll
#

@night cloakplease add me

night cloak
#

There's no known info on how that item works. @cedar galleon

cedar galleon
#

uki thanks

pliant cliff
#

@tidal warren

tidal warren
#

Send it here. @simple scroll

#

Into the channel.

#

No need to send it privately.

#

Repair your client @pliant cliff

pliant cliff
#

Okie

tidal warren
upbeat rose
#

@tidal warren Got it
thank you so much
I need only 20 Fragments to reach 800 and get Coat.. can you give me ?

pliant cliff
#

I repaired and restarted still haven't got it 😒

simple scroll
#

Snowy video proof is of 17Mb

young arch
#

I am really concerned with emulator support

night cloak
#

@tidal warren

simple scroll
#

@tidal warren file is larger

cunning crown
#

I just found some Jingle bells thingy in game,what's that for?

night cloak
#

There's no known info on how that item works.

pearl scroll
#

After the update, each time a match ends I get disconnected from server. Specially around 9-11pm(IST)

calm hollow
#

Whay kind of bug is this

storm flumeBOT
#

Hello, @calm hollow!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

pearl scroll
#

Same here @calm hollow

night cloak
#

Try repairing your client.

rain gate
#

but why its showing vikendi (beta) there?

pliant cliff
#

Am i the only one who purchase season s4 set box and lost 1 item ???

calm hollow
#

@pearl scroll this game is full of bugs

night cloak
#

Visual bug, most likely. @rain gate

rain gate
#

wtf

night cloak
#

Have you contacted customer service? @pliant cliff

simple scroll
#

@calm hollow Literally Sohail full of bugss

cunning crown
#

then don't play it and stop complaining guys

wooden oasis
#

The lags too much for mi note 4

hexed girder
#

@pearl scroll many are facing this problem we are yet to fix it!

pliant cliff
#

nop don't know how to, i only know discord server service

night cloak
#

Your issue has already been reported. Please stop repeating. @wooden oasis

desert garnet
#

So the update is on the official site as apk now ? as i failed to update it crashes for the 4th time a row , same with 2 of my friends !!

mild pagoda
#

Why game is lagging bad? It stucks for 1-2 sec during game for several times..you can't even move for a sec

wooden oasis
#

@night cloak this is my first

night cloak
#

Seriously? @wooden oasis

void violet
#

Why is it showing vikendi (beta)??
Is this not the final version??

wooden oasis
#

Ya my last issue was of graphic @night cloak

calm hollow
#

@night cloak its reported long time ago..in 0.8.0 but not solved yet

hexed girder
#

@desert garnet did you download pubg from google play store?

wooden oasis
#

@calm hollow at 0.9 their was no lag at all

night cloak
#

There are many users in Asian servers, so it gets overfilled. Combination of potato internet + potato device + Asian server usually results in that. Not saying your device is a potato, just giving an example. @wooden oasis

desert garnet
#

Crashed four times today ! rip

mild pagoda
#

Model iPhone 7

night cloak
#

@void violet It's a visual bug.

pliant cliff
#

@tidal warren I repaired and restarted but still not workin

hexed girder
#

@void violet tomorrow at 5:30am you can play the vikendi

calm hollow
#

@wooden oasis little bit of lag is always there after 0.8.0

pliant cliff
#

savage potato

night cloak
#

Calm down.

#

Let me solve one by one.

wooden oasis
#

Ya but 0.9 was great with no lag for me at all @calm hollow

molten sandal
#

Does anyone know why isn’t there the new guns and the laser attachment

neat turret
#

Asian server probably doesn't have issues. It's the infrastructure+lag comp that has issues

void violet
#

@hexed girder that doesn't answer my question

night cloak
#

@desert garnet The update is not released yet for the apk download.

hexed girder
#

@void violet come again

pliant cliff
#

@night cloak where to find app customer service?

scarlet kiln
#

Does anyone drop so fast at like 240km/h and like find there’s no weapons in a house? Just ammo and attachments? You go up to second floor, same thing, find nothing and when you come back down, then there are weapons where there was previously nothing?! πŸ˜… Is it a bug? Should I report it?

night cloak
#

The devs do know that the 12.9 inch resolution scaling/detection bug isn't fixed, right?

void violet
#

@night cloak okay

night cloak
#

There are many users in Asian servers, so it gets overfilled. Combination of potato internet + potato device + Asian server usually results in that. Not saying your device is a potato, just giving an example. @mild pagoda @wooden oasis

mild pagoda
#

Ao whats a solution?

acoustic abyss
#

nothing tho

night cloak
#

@molten sandal The items should come out along with the release of matchmaking for Vikendi.

acoustic abyss
#

just get a better phone

storm flumeBOT
#

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

acoustic abyss
#

and a better connection

calm hollow
#

@night cloak it's not a valid reason bro.. you don't have proper answer so you are telling this .you think people are stupid here

acoustic abyss
#

asian srv is indeed over filled

young arch
#

So emulator support vanishedπŸ˜‚

mild pagoda
#

I have fast internet connection..is device matters? It never happened before

desert garnet
#

rip 😦

night cloak
#

The developers are aware of these issues. A fix will be coming in the next patch. @scarlet kiln @night cloak

young arch
#

Trees and grass not rendering normally after update on emulator ... In ads it renders and i am so done with this now

acoustic abyss
#

my emu doesn't have trouble at all in this patch

night cloak
#

Ok, thanks
I'm guessing there isn't any estimate of when the patch will come?

wispy hearth
#

@night cloak nope.

night cloak
#

No. @night cloak

#

@mild pagoda What device are you using?

mild pagoda
#

Redmi note 4 4gb ram

#

Also same thing happening with iPhone 7 plus

night cloak
#

Alright, thank you.

#

A fix for issues related to lag should be coming in the next patch.

mild pagoda
#

Okay

mossy hemlock
#

Any Mods?

night cloak
#

What's the issue? @mossy hemlock

void violet
#

Where can I find #emulator-support ?
Doesn't show on my discord

storm flumeBOT
#

Hello, @void violet!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

livid blaze
#

When lag will be fixed in high end devices?

night cloak
#

@night cloak I am facing lag after every 2-5 seconds in the game

#

My god...

mossy hemlock
#

I bought 180 UC, but got an error saying item already owned. And I didn't receive any UC. But my google play balance got deducted. I tried ingame support but no reply

night cloak
#

First of all, lag issues is caused by the large amount of players on the server you're playing on.

livid blaze
#

@night cloak lol i am facing lag in one plus 5.. just think lag kill even high end device

wispy hearth
#

Guyz @livid blaze @night cloak please stop asking for lag issues. Devs will fix with the next patch.

night cloak
#

Customer service takes time to reply. @mossy hemlock

livid blaze
#

@wispy hearth dont tag me bud

mossy hemlock
#

It's been 3 days already!

livid blaze
#

@wispy hearth i am not here to know answer from u

night cloak
#

Try emailing again. @mossy hemlock

mossy hemlock
#

Does it take longer?

#

Okay.

pliant cliff
#

Where can i see ingame support screenshow pls

night cloak
#

I'll deal with him, don't worry. @wispy hearth

mossy hemlock
#

What's the email for support?

night cloak
#

why aisa server is lagging europe server is working fine πŸ˜…

#

It's in your in-game settings. @mossy hemlock @pliant cliff

wispy hearth
#

God thx @night cloak

pliant cliff
#

ooh thanks

night cloak
#

@wispy hearth when can we get the patch update then?

#

Bottom left corner.

mossy hemlock
#

Thanks @night cloak

night cloak
#

There's no confirmed date on the next patch. @night cloak

#

Ok thks @night cloak

tidal warren
#

It's not in your inventory? @pliant cliff

#

Are you sure it's not equipped in your secondary inventory?

#

Items do not disappear.

#

If you have the Royal Pass, it's most likely in your second closet.

night cloak
#

@tidal warren hie snowy cat

livid blaze
#

There will be patch regarding only lag??

tidal warren
#

We don't know the specifics of the next patch. @livid blaze

#

No point to speculate.

#

@night cloak can I help you?

desert garnet
#

another question πŸ˜ƒ uninstalling game and reinstalling won't make me lose any data right ?

solar fable
#

Um im having a lroblem i just downloaded the game and its daying theres a new version avalibke go to playstire and i go and theres no update

night cloak
#

can anyone tell me using bugs or glitches in game for killing enemies can cause ban?

livid blaze
#

Hmm np.. i want to start playing pubg again. So waiting.. will play first game after next patch

night cloak
#

My game is seems lagging is there any way that the external app known as crossarrow causes it ??

#

Yes. @night cloak

tidal warren
#

The data is stored in your account. As long as you have an account which is connected to a social media you will be fine. @desert garnet

desert garnet
#

decent

night cloak
#

External applications shouldn't coincide with lag.

#

i just killed a player visible at the corner of a house so i think it will be the reason of my ban

tidal warren
#

@solar fable means you're stuck in an update loop, try to delete the app data & app cache, then it should redirect you one last time.

#

Anti-cheat does not work like that. @night cloak

solar fable
#

Om

night cloak
#

@tidal warren u didnt answer me

solar fable
#

Ok ill try it

desert garnet
#

snowy >> Sheth is so helpful .. can be a great mod imo haha

fathom moth
#

@night cloak thank you bro. Atlast it's working for me

livid blaze
#

@night cloak wait for next update.. they are releasing path regarding lag issues..

night cloak
#

Great to hear it's working. @fathom moth

tidal warren
#

Usage of any external apps which somehow interfere with the game files will get your account suspended. @night cloak

solid lance
#

The batch update didn’t appear to me why is that?

limpid socket
#

@night cloak it is seen that people use gfx tools to improve the efficiency of the game, but keep in mind that using such external apps could get you a permanent ban on your acc

night cloak
#

@livid blaze i do accept answers from trusted sourses

tidal warren
#

Lag is mostly network based in this game. @night cloak

night cloak
#

Stop tagging me strangers

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

night cloak
#

Sheth is so helpfull i think he shouπŸ˜…ld be the owner of this server

desert garnet
#

haha

tidal warren
#

If you don't need any more help, please move to another channel. @night cloak

night cloak
#

What is that

limpid socket
#

#chat please

tidal warren
livid blaze
#

@night cloak me too. I copy paste their answer.. they also told me same thing.. i have also lag issue since update

night cloak
#

@livid blaze my network is fine

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

tidal warren
#

@night cloak this Read up, if you have any other questions just ask.

solid lance
#

The batch update didn’t appear to me why is that?

night cloak
#

@night cloak I want to report a bug

livid blaze
#

@night cloak mine too.. no issue in ping.. only lag issue

night cloak
#

What's the issue? @night cloak

limpid socket
#

@solid lance it was a minor in game update

tidal warren
#

What version are you currently on? @solid lance

night cloak
#

@night cloak issue is regarding custom Room

#

Please elaborate. @night cloak

limpid socket
#

@livid blaze it’s known as server lag, when the servers cannot handle the huge amounts of users they start to lag a bit

pliant cliff
#

@tidal warren I only have 1 closet and is not there

#

seems like it's gone forever

tidal warren
#

As I said, items don't just disappear randomly.

livid blaze
#

@limpid socket ya exactly.. i also told that but next patch could solve it...

night cloak
#

@tidal warren is there any thing like modifing the assects of game is tottaly fine u guys ...

limpid socket
#

@night cloak custom rooms lag because they Might not be from the preferred server you play on which has the best ping

tidal warren
#

No. Read the TOS, FAQ 7.3 #481198147478224896. You even agreed to them, so you should already be aware of what is allowed and what is not. @night cloak

#

Any sort of modification of the in-game files will lead to a ban.

limpid socket
#

@pliant cliff did you purchase the 7day closet?

pliant cliff
#

no

limpid socket
#

Well, then I can assure you that things JUST don’t go missing in game..

livid blaze
#

I was using gfx in 0.9.5 but didnt use in 0.10.0

placid dirge
#

Dude

tidal warren
#

You still might get banned. @livid blaze

limpid socket
#

@livid blaze you could get banned for that

placid dirge
#

why I cant join vikendi

storm flumeBOT
#

Hello @placid dirge, the Vikendi map will be available on 20th December 00:00 UTC for download, and on 21st 00:00 UTC for matchmaking. ❄️

tidal warren
#

No matter what version you used it in, your account is still detectable. @livid blaze

pliant cliff
#

I purchased season set box something showin on mid corner for Β£2.99

limpid socket
#

@placid dirge it will be released tomorrow

livid blaze
#

@limpid socket i know.. i have 2 to 3 id.. if get banned i will close that id

wispy hearth
#

@placid dirge Vikendi will playable 00:00 UTC.

limpid socket
#

@tidal warren dang kat, you’re fast

pliant cliff
#

sad then so I am the only one

placid dirge
#

Wait its 21 in my time

tidal warren
#

I purchased it as well yesterday, nothing has disappeared. @pliant cliff

night cloak
#

@tidal warren i tried doing some experiments
That was just changing some colours
It was not any op advantage and system was still not able to catch me
Soo i want your permisson to change the colour of player skin ???

solid lance
#

@tidal warren how to know that?

tidal warren
#

LMAO

placid dirge
#

So the game is bugged because its supposed to be on US time?

tidal warren
#

No. @night cloak

limpid socket
#

@livid blaze yes, but why do something that’s against the rules? πŸ€”

solid lance
#

iOS 12.1

night cloak
#

Are you seeing what I'm seeing? LOL @tidal warren

placid dirge
#

Iam on Asia and vikendi is unlocked but doesn't play

tidal warren
#

The game version. Shows up at the bottom. Or in the top right corner while the game is loading. @solid lance

storm flumeBOT
#

Hello @placid dirge, the Vikendi map will be available on 20th December 00:00 UTC for download, and on 21st 00:00 UTC for matchmaking. ❄️

night cloak
#

@night cloak i know u laughing at me

livid blaze
#

@limpid socket i have 2nd fon cant render graphics.. so now only playing in my primary one plus

thorn folio
#

Why is the game lagging so much nowadays??

tidal warren
#

Asian server? @thorn folio

pliant cliff
#

fuuu now i'm looking like a liar jeez im done

thorn folio
#

@tidal warren Yup

limpid socket
#

@livid blaze well don’t explain me, just giving you the heads up that don’t use it- READ FAQ 7.3

tidal warren
#

Check your inventory should be all the way in the top. @pliant cliff

#

Take a SS.

thorn folio
#

@tidal warren idk about other server but even in 60 ping there is a huge framedrop

livid blaze
#

@limpid socket i know i could get banned. Np.. i have ids to play with others.. if i get banned i will stop with it..

night cloak
#

@night cloak Ok! I'm the creator of a room and I have created a custom room. I have created the room on KRJP server and shared the id and pass. You( a player) generally play on asia or another server. Think you ( player)play in Asia. So when you enter the id you will not be able to find the room through you select KRJP from room menu. As a result you can't join the room(applies to all)

livid blaze
#

@limpid socket playing since 2 months no error still

solid lance
night cloak
#

Are you sure you gave the correct ID and password? @night cloak

tidal warren
#

That is the most current version, try to repair the client. @solid lance

night cloak
#

@night cloak the thing is if this whole thing is made on unreal engine there are defintely possiblites to even made coustom moments and emotes
Is there any way that i can talk to develores for some legit fiels for my expirements

solid lance
#

Ok

tidal warren
#

Also, make sure you're logged into the correct account. @pliant cliff

wispy hearth
#

@livid blaze @limpid socket guyz please move #chat

night cloak
#

No. @night cloak

sick ice
#

Anyone having low graphics

night cloak
#

Device? @sick ice

tidal warren
#

They would never give you the permission to do experiments on their game. @night cloak

gray galleon
#

Now the playstore is playing with me😀

livid blaze
#

Guys move to general chat for other topics

night cloak
#

@night cloak try i really want to contack develooers

limpid socket
#

@wispy hearth I know what to do, I was just telling him that gfx tools could get him banned and he should stay away

thorn folio
#

I am getting like 1-2 fps at times..

sick ice
#

Poco f1 @night cloak

tidal warren
#

Use the Google Play Store support please. Thank you. @gray galleon

distant hearth
#

@sick ice it was fixed yesterday

void violet
#

@night cloak do you solve emulator based queries??

sick ice
#

Still it lags too much @distant hearth

night cloak
#

I'm sorry, I'm not the best at emulator issues, but I'll see what I can do. @void violet

limpid socket
livid blaze
#

@wispy hearth ya i will tell everyone who go off topic

distant hearth
#

@sick ice yeah it still. Lags

night cloak
#

Ok whatever
Thanks for helping me out
@night cloak & @tidal warren

limpid socket
#

@void violet you need to have the emulator role for that

tidal warren
#

They already do. @limpid socket

void violet
#

There is no-one to answer my questions on emulator support

limpid socket
night cloak
#

@night cloak Yes. If you Go to loby and select that server(custom room server) and press ok, then if you go to room option and enter the id and pass, only then you will be able to enter yhe room. Normally you can't.

livid blaze
#

They already in emulator role

sick ice
#

Is there any tips to remove this disgusting frame drops??

limpid socket
#

@night cloak you need to have a room ID for that in the first place

thorn folio
#

Anything about the lag guys??? Will it be fixed? Because it wasn't so much before update

night cloak
#

@night cloak are you clear?

limpid socket
#

@thorn folio new updates remove certain bugs but also brings in some unwanted ones, a latest patch was released to fix it.

night cloak
#

I don't really get what you're trying to say. @night cloak

tidal warren
#

Hopefully the next patch will fix the Asian server lag.

#

As of now, we do not know 100% when that will happen.

thorn folio
#

There's a lot of bugs actually.. Sometimes gun shoots 1 bullet and stops.. Sometimes there is no spectate button..

sick ice
#

Suddenly ping gets high 20-25 to 700-900 sometimes

night cloak
#

Actually, you can. @night cloak

limpid socket
#

@sick ice is your internet connection stable?

tidal warren
#

Yes, we are aware. @sick ice

#

As is stated above, there is no way to fix that as of now, maybe the next patch will.

sick ice
#

I thought maybe the connection speed is slow , but nope it is stable i cheked it @limpid socket

long solstice
#

Is the new snow map being released tonight ?

storm flumeBOT
#

Hello @long solstice, the Vikendi map will be available on 20th December 00:00 UTC for download, and on 21st 00:00 UTC for matchmaking. ❄️

long solstice
#

Lol ty

limpid socket
#

@sick ice oh okay, there have been some issues with the lag in servers which had been fixed but the problem for Asian server to be specific will be fixed soon... be patient for that patches to be released

#

@sick ice 5:30AM

placid dirge
sick ice
#

Well thanksπŸ€—

tidal warren
#

Visual bug. @placid dirge

nocturne comet
limpid socket
#

@sick ice no worries πŸ₯‚

tidal warren
#

You're on EMU, correct? @placid dirge

placid dirge
#

@tidal warren no

storm flumeBOT
#

Hello, @nocturne comet!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

nocturne comet
tidal warren
#

Still, the map will be available at midnight UTC. @placid dirge

long solstice
#

140ms is still playable

night cloak
#

@night cloak Ok! First you create a custom room in KRJP server. Share the id and pass. Think, I'm a player. I played a classic match in asia server. After that I entered into custom room menu. From there I selected KRJP server. And then I entered the id, but there is no pop-up for password. And so, I'm not able to enter into the room.

Now it's clear?

placid dirge
#

@tidal warren so its a timezone misallignment?

storm flumeBOT
#

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

tidal warren
#

No, they are currently most likely testing the map. That is why you can see it. @placid dirge

#

Might not be a bug.

#

Might be on purpose.

#

It's titled beta.

placid dirge
#

@tidal warren maybe

tidal warren
#

Means they are testing it and others can see as well.

#

Anyways, the map will be available at midnight.

#

It's not playable as of yet.

limpid socket
#

But matchmaking will be available from midnight utc

placid dirge
#

Yea

tidal warren
#

That is what I just said. @limpid socket

limpid socket
#

@tidal warren I was late by a split second :/

placid dirge
#

@tidal warren its today midnight?

sick ice
#

Well we need optimization... That will help , thanks

limpid socket
#

@placid dirge it’s from 00:00UTC

tidal warren
#

Yes. 21st Dec 00:00 UTC.

placid dirge
#

@limpid socket what timezone?

limpid socket
#

@sick ice read the second last message in #news

tidal warren
#

UTC

night cloak
#

6 hour left

#

Winter is knocking at the door

placid dirge
#

@tidal warren What is UTC based of? The side of america or The Asia?

nocturne comet
#

very lag in ms server SA

long solstice
#

Utc is London time

limpid socket
#

@placid dirge which country do you live in? I’ll tell you the exact time

placid dirge
#

@limpid socket Philippines

long solstice
#

It is currently 6:10pm here

placid dirge
#

Its 2:11AM today

long solstice
#

So in 5 hr 50mins

small stag
#

rip its 1:11 for me

limpid socket
#

@placid dirge for you it will be at 8am

small stag
#

7-8 for me

limpid socket
#

I hope that’ll do.^

night cloak
#

Mix of both. @placid dirge

placid dirge
#

So Its..ooh

small stag
#

wait is there new guns

night cloak
#

Unrelated chatter in #chat please.

#

You can google that yourself to find out more. @placid dirge

limpid socket
#

@small stag no news as of now

tidal warren
night cloak
#

@placid dirge Check your GTM. If it's +6 or + something, that means you are 6 hour faster than UTC time and if- then you are 6 hour behind from UTC

small stag
#

@limpid socket kk

tidal warren
#

Never knew time zones would be such a struggle.

placid dirge
#

@night cloak Thanks for the info so i just add 6 to the time right?

tidal warren
#

Look at it again please.

long solstice
#

Just look at your current time and add 6 hours to it

small stag
#

im on the west coast with GTM 5 @tidal warren

long solstice
#

Its currently 6pm in London so whatever your time zone is

tidal warren
#

And? @small stag

#

Why are you telling me that?

long solstice
#

Just add another 6 hours to your current time 🀦

small stag
#

idk what the UTC time it is

lean bramble
#

I can't buy uc rn heeelp

limpid socket
#

@lean bramble what’s the issue?

night cloak
#

Elaborate further please. @lean bramble

lean bramble
#

When I buy UC transaction rejected

sick ice
#

@small stag use the browser and type UTC now

placid dirge
#

Ahh Sorry i misunderstood i understand now

small stag
#

@sick icek

limpid socket
#

@lean bramble did it reduce balance from your bank account? If not then it’s just a normal message

long solstice
#

@tidal warren lmao no point they wont understand

night cloak
#

@lean bramble DM me please. I'll solve it for you.

#

@placid dirge no your GTM is +8. So when UTC time is 00.00 or 12 am your time will be 8am or 00.8, means you have to plus 8 hour

limpid socket
#

@lean bramble you can do the transaction again and hopefully it will work fine then

long solstice
placid dirge
#

@night cloak yes, i thought its +6 in ours

limpid socket
#

@placid dirge for Philippines it’s +8

long solstice
#

@placid dirge add 6 hours to your current time then minus 17,and you will get the time the map is released

night cloak
#

@placid dirge no, just add 8 more hours😝

long solstice
#

🀦

night cloak
#

@long solsticeπŸ˜‚

placid dirge
#

@night cloak Yes i know

night cloak
#

Other discussions in #chat, please.

limpid socket
#

Keep the chat clean please

night cloak
#

Move, now.

#

@night cloak room problem isn't solved

#

That's for #chat

#

It works fine for me. Have you tried repairing your client? @night cloak

long solstice
#

Do people get a bug ingame normally, where you can talk fine with people in a lobby but as soon as you que they cant hear you but you can hear them?

storm flumeBOT
#

Hello, @long solstice!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

tidal warren
#

I have not encountered it in this version yet. @long solstice

night cloak
#

@night cloak oh! My bad luck. I can't make it clear to you.

long solstice
#

Had it twice had to restart my game in order to talk again

placid dirge
#

Does Tencent have any intentions of bringing the old voice back!

#

*?

tidal warren
#

Highly doubt it. @placid dirge

limpid socket
#

@placid dirge we have to get used to it

#

@long solstice yes it’s a common problem where even restarting the game doesn’t help, it’s just a BUG

tidal warren
#

Restarting the game actually fixes it.

limpid socket
#

tired it a lotta times but still doesn’t help until you get to lobby

night cloak
#

He literally just mentioned restarting the game fixes it.

vapid helm
#

I cannot select Vikendi, it automatically changes

storm flumeBOT
#

Hello @vapid helm, the Vikendi map will be available on 20th December 00:00 UTC for download, and on 21st 00:00 UTC for matchmaking. ❄️

night cloak
#

Visual bug, most likely.

tall veldt
#

oof

paper tulip
#

@night cloak tomorrow vikendi coming right

storm flumeBOT
#

Hello @Hardik212121#0680, the Vikendi map will be available on 20th December 00:00 UTC for download, and on 21st 00:00 UTC for matchmaking. ❄️

paper tulip
#

After 5h 30 mins

storm flumeBOT
#

Hello @paper tulip, the Vikendi map will be available on 20th December 00:00 UTC for download, and on 21st 00:00 UTC for matchmaking. ❄️

paper tulip
#

.map

river oyster
#

The game is lagging like hell

lime juniper
#

Hell is not lagging, @river oyster.

river oyster
#

Dont u understand metaphor @lime juniper

lime juniper
#

That was a bad metaphor, honestly.

Could you please be more specific?

river oyster
#

The game after update lags very much

lime juniper
#

What device are you using?

river oyster
#

Nokia 6 @lime juniper

limpid socket
#

@river oyster don’t worry, patches will be released soon to fix the issue... currently Asian servers having the problem

#

Do you play in Asia?

river oyster
#

Yaa

lime juniper
#

Does the game lag, @river oyster, or does the gameplay lag?

river oyster
#

Gameplay

limpid socket
#

@river oyster it might be due to server lag

lime juniper
#

Have you tried switching servers, @river oyster?

river oyster
#

No

lime juniper
#

Try that, please.

river oyster
#

Ok

limpid socket
#

It happens when the server has a lot of active players on and it cannot take the load so it lags

#

@lime juniper sorry cap.

alpine pilot
#

why i can't see any message from #matches

lime juniper
#

Messages in #matches are automatically deleted every hour.

alpine pilot
#

@limpid socket always i get the Minton but i cant see anything

limpid socket
#

@alpine pilot like the moderator said above^ they are deleted within an hour of being posted...

ebon cosmos
alpine pilot
#

ok bro thanks ❀️

limpid socket
#

@alpine pilot no worries πŸ₯‚ enjoy the game

lime juniper
#

What do you mean by that, @ebon cosmos?

ebon cosmos
#

I'm looking for information you play with you, can you heart it?

lime juniper
#

Can you please try to explain this in your own language by sending me a private message, @ebon cosmos?

night cloak
#

Guys it says vikendi is out

naive sinew
#

the Vikendi map will be available on 20th December 00:00 UTC for download, and on 21st 00:00 UTC for matchmaking. ❄️

night cloak
#

I can't play though

ebon cosmos
#

@lime juniper Oke, I'll text you tomorrow. Now I have to go to bed because Vietnam time nearly 2h on December 21st

lime juniper
#

@night cloak

#

No worries, @ebon cosmos.

plucky mantle
#

@night cloak its with everyone maybe its just glich