#questions
1 messages Β· Page 289 of 1
Restart your app and the message will disappear.
@night cloak π
@night cloak sometimes in the lobby it says no response from server or bufferoverload but I have good wifi
anyone notice high ping in asia??
It's in NA to
Restart your app.
Generally due to a combination of potato internet, potato device and the large amount of players on the Asian servers. @dusky jackal
Not saying your internet and device is potato.
impressive
@night cloak cya sheth have a merry Christmas
Likewise! @calm topaz
Is it true there's a specific time to open crate?
Cuz ive been opening more than 500usd worth of uc and all i got was crap
No. The chances of obtaining the item is shown in the store. You're just unlucky.
Game is lagging so much
π£
Asia
@night cloak what about the items which have no percentage next to them? Does that mean we have a lesser chance of getting them when we open those crates?
There's a chart that shows the chances of obtaining an item of the same rarity.
My device is not lagging before update came Need help
Please read this channel's pinned messages for further information, @acoustic abyss:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Server? @gentle ermine
Asia
i regret it so much
There are many users in Asian servers, so it gets overfilled. Combination of potato internet + potato device + Asian server usually results in that. Not saying your device is a potato, just giving an example. @gentle ermine
I've said that already.
Help for fix lag plzzz
@hollow brook go to better servers
@night cloakwhat
@hollow brook what server are you on?
ASIA
@hollow brook is the ping low or high?
@hollow brook read above^^^ there was people talking about this.
@hollow brook there are just too many people on it plus the potato internet they have.
But lag after this update @night cloak
Am I the only one experiencing massive server lag!! My ping is 60-100 but the lag is like itβs 968!!! iPad Pro 10.5
@hollow brook well it should be expected because the game still needs some improvements and fixes thats why they released a beta version of the game its sort of a test server to test if there are bugs and glitches that will get fix later on
@night cloak people reporting the lag problems are not playing the vikendi map tho, so your beta argument makes no sense whatsoever
I was playing war and the lag is unreal. With my ping at 60. Ugh so annoying
Also, only Vikendi is beta not the whole freaking game
@night cloak The lag issue was fixed in this patch. However, multiple users are still complaining of it. I can only hope that it gets fixed soon.
@fiery horizon well I never really had this issue before the 3mb update! Strange.
@bitter warren forgive my mistakes
@bitter warren didn't really looked to it too much so i assumed it was a beta test server
My Quick Scope change button is gone. how to show that again?
i have that on the layout
Guys still I am facing the crash issue on Redmi note 4. Help me out please. Can't open the game since the update
Desperately need a help here
@vestal gate go to setting then basic and turn it on
Room Code - 47550
Password - 1234
@brisk cairn this is the support channel. pls go tournemant channel.
@night cloak potato device ??
guys wtf pubg sucks so much these days
the game is unplayable now-a-days
this is so sticky now i can move,aim and even shoot properly the game is too much laggy and sticky. please fix this tencent or soon pubg is going to be dead i will leave pubg if it remains like this
please fix it.
@night cloak potato internet??
Did you even read what I said earlier?
i did
Smh my head.
Nope, just that there are many users in Asian servers, so it gets overfilled. Combination of potato internet + potato device + Asian server usually results in that. Not saying your device is a potato, just giving an example.
@night cloak help me bro. Still facing the issue
then asian server is potato?? do you know where is asian servers located??
DM. @fathom moth
guys wtf pubg sucks so much these days
the game is unplayable now-a-days
this is so sticky now i can move,aim and even shoot properly the game is too much laggy and sticky. please fix this tencent or soon pubg is going to be dead i will leave pubg if it remains like this
please fix it.
why does my game lagged out when there are players near me??
if i leave my clan will my clan points will be remain same or It ll came back to zero after joining new one???
@tawny current stop spamming pls.
guys wtf pubg sucks so much these days
the game is unplayable now-a-days
this is so sticky now i can move,aim and even shoot properly the game is too much laggy and sticky. please fix this tencent or soon pubg is going to be dead i will leave pubg if it remains like this
please fix it.
Reply Asap plz
@night cloak @tidal warren pls look @tawny current
There are many users in the particular server you're in, so it gets overfilled. Combination of potato internet + potato device + the server usually results in that. Not saying your device is a potato, just giving an example. @tawny current
@night cloak so what should i do
@molten zinc Your clan points will be reset as soon as you leave a clan.
Wait for the next patch update. There may be a fix. @tawny current
i end up getting laggy match every time i play
@tawny current which server?
Reached about 45% and boooom!

the laggest server asia
I always get the same error when downloading something
it is 3rd time a row
@tawny current I assume that you should w8 for next patch.
@desert garnet try switching to mobile data
@desert garnet do you have enough space?
yeah plenty of space
oh lemme try this tysm
i can play old version while updating or it may be a factor to crash mid update?
If that doesn't work, install a VPN, connect it to a European country, then try updating it.
Do not play the game while it's updating.
Any Redmi note 4 users???
π
@wispy hearth pubg is laaging every since the 0.8 the sanhok update
still now in 1.0.0 update pubg haven't fixed it
and it even getting worse uodate after update
Guys tell me plz, anyone using Redmi note 4?
plus pubg is not even trying to fix it
They try to fix everything. You know, updates comes with the bugs, ypu should report and wait for the next patch. @tawny current
and one more thing this is the worst ever update of pubg cause it has given nothing in this update
Restart ur device
not even lag fix or ping fix or custom room high ping fix and no new so good items
@tawny current ya we know bro didnt fix lag issue but they will in next patch i think
@wispy hearth where should i report
hey what is the update size?? i think my game is downloading again...
hey what is the update size?? i think my game is downloading again...
server is laggy now
The patch is just 2MB. @vestal adder
Game is full of lag..
@livid blaze i am listening this ever since sanhok update that lag will be fix but no fix has came yet
@tawny current oh.. but i m facing lag since this update 0.10.0
@tawny current You can report in-game. And also if you have any further problem or screenshot @night cloak & @tidal warren will help ypu.
@tawny current maybe try a better internet?
@tawny current try updating your device
@open oracle THANKS, i just realize that option is there
There are many users in Asian servers, so it gets overfilled. Combination of potato internet + potato device + Asian server usually results in that. Not saying your device is a potato, just giving an example. @livid blaze
@night cloak not his device pbm i think.. after 0.10.0 even my one plus 5 is laggy in game
@night cloak can u report to higher authority to fix lag please
@night cloak So everyone around the world are experiencing lags cause everyone on every single server has potato internet and potato devices
@night cloak i know bro iphone and one plus is now days potato brand
They're working on a fix.
@livid blaze mine is also laggy im just gonna wait it out see if they fixed it
So please, stop questioning about lag issues.
how can i block people that are in my clan i keep getting invitation there doesnt even have a name and thats annoying because right after i join to see who is it they just straight off press start and here i am my rank dropeed a lot after a lot of hardwork
You can ignore their invites for 5 minutes. @onyx briar
yes the ignore player for 5 min doesnt work
@night cloak me too.. after this update it becomes solid laggy.. still i didnt play after update.. waiting for fix
Finally lag is fixed
Sorry, but that's the only way to block invites. @onyx briar
i already to put that and he keeps spamming invites!!!!!!!!
I cant buy uc
the screen gets sticky and we can't aim ,move and shoot properly @night cloak have u reported this also
Yes, I have.
@night cloakhelp me
@tawny current I got first same name person
how i can turn off the woman voice that says : welcome to pubg mobile?
@onyx briar you can remove friends if you are sick about spamming. Thats another way.
@wispy hearth hes not even my friend hes in my clan
how i can turn off the woman voice that says : welcome to pubg mobile?
There's no such option right now. @quick musk
that sucks butt
I've also downloaded the vikedi map that will be available very soon
Yeah think, this is the only way tho; silence them gor five mins. @onyx briar
@quick musk you cant. Just pretend you re getting on an airplane and she is the hostess lul
ya she is irritating @quick musk
@vestal adder It is 3mb.
@vestal adder its gonna be laggy af in that map
@wispy hearth noo
that think doesnt even work i already put that ignore 5 min thing and the spam invite doesnt even work!!!!!
@vestal adder You should dl the map in-game after you logged in the game. And it will be playable after midnight.
@onyx briar So you shoulf report the problem in-game.
hey anyone know what is jinglebell?? i just found it .. when i was playing .. what it's use for??
@grand kestrel there is a statement on it so just read it
My HUD is bugged! :o
Device: Samsung Galaxy S7 Edge
@grand kestrel its says when you pick it up you'll recieve some rewards
@night cloak its an upcomming event actually
i pick up and not receive nothing
@kind acorn does the game allow you to set it in hdr or ultra?
@kind acorn i think it only supports high end devices
IPad 2018 is not high end?
@grand kestrel There's no known info on what that item does yet.
And now why can bronze V players play eith Platinum II players @elfin zodiac
I have 2 phones and other has new account lv4 and Bronze V 1200 points and i went solo FPP EU and same time with my Lv52 account Plqtinum II and i got to same match after 13minites of waiting
Lol
And that too i get matchet with conqueror olayers if i go duo or squads
And im in Platinul
This is so broken
@night cloak ok
:l
When will mk47 drop
If Anyone didn't plug in the headphone jack in lobby then why the sound not coming When in a match
?
@night cloak what avout that matching problem
Some users facing this issue
Try other modes or other game perspectives. @serene steppe
What should I do if someone hacked my account and removed all friends..
@night cloak i like only FPP but in EU i hate TPP so much and other servers lag too much
There's nothing we can do about it here. @snow valve
How can I contact for restore it?
Then it's most likely there's no many people playing TPP. @serene steppe
You can try contacting customer service for that. @snow valve
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Anyother way to contact?
@night cloak it usually matching for 19minutes and 49 seconds and says no matches found and i have tried every hour to play but no
Any other way to contact customer service?
Okay
No. @snow valve
I think there's a email
Have you tried enabling cross-server matchmaking? @serene steppe
The email service is discontinued. @snow valve
Damn why
@night cloak yea does nothikg with it or without no change
Huh.
Me and my friend are having this problem so he even stopoed playing this game
Report the issue in-game. Sorry, I can't help you further.
What about the game freezing very 5 seconds
Server?
asia, 20 lowest ping
Tpp works fine but fpp not and i have this same issue with my other phone @night cloak
There are many users in Asian servers, so it gets overfilled. Combination of potato internet + potato device + Asian server usually results in that. Not saying your device is a potato, just giving an example. @wicked dawn
global version is not available for this account. Please login via Vietnamese version
pls help
If that's the case, then there's probably no one playing FPP. @serene steppe
That's why it's taking a long time to find a match.
@night cloak no one in europe plays FPP all day or night???? Wtf
Apparently so.
#questions global version is not available for this account. Please login via Vietnamese version
hello
hi
I didn't say there's no fix. @wicked dawn
Please read this channel's pinned messages for further information, @keen gull:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
what is it
i can't draw weapons anymore everytime i disconnected in a mid game
what is this issue?
Check your internet connection.
Try repairing your client.
My problem is the game keeps freezing every 5-10 seconds and im losing close combats coz of that
Dude this game is so bad i try to low down the sound of my mates from setting and it did nothin i completely muted but stil they sound at full voice
Game freezing like 2-5secs
@wicked dawn same here bro
i hate this issue too
The game freezes at that intense moment, booom knocked screen
where can shoot walls
like you can see enemy muzzle from the wall
and they just shoot it
What device @wicked dawn ?
Sd 625
global version is not available for this account. Please login via Vietnamese version
There are many users in the respective servers, so it gets overfilled. Combination of potato internet + potato device + the server usually results in that. Not saying your device is a potato, just giving an example. @wraith phoenix @winter elbow @wicked dawn
Or is it that people dont have new version of the game becauce in 0.9.5 i found fop match easy and just like that 1 uotade and no one is playing fpp @night cloak
and copy pasting that isnt helping @night cloak
For the last time, wait for the next patch update. There MAY be a fix for it.
#questions help me
I'm sorry, that's all I can tell you.
I agree btw π
There may be a fix coming in the next patch, so wait for that.
Sorry for the inconvenience.
No @night cloak i just low down my teammates voice from the setting but it didn't show any difference
@serene steppe fpp doesnt have alot of players right now
Lower it from your device instead. @wraith phoenix
Then the game sound also lows down
Game lags - Someone is coming huehuehue
@elfin zodiac it seems like no one is playing it in 0.10.0 in 0.9.5 there were ALOT of players i could find a match in under 10seconds always but now i cant even find one anymore and i have tried every hour and night too @night cloak
@wraith phoenix what do u lower in the audio ?
Speaker
@wraith phoenix u can also tell ur teammates to lower down their mic output volume (i believe thats a option as well)
I'm sorry, that's all I can help you with. @serene steppe
@serene steppe I noticed that, it's not a server problem
@elfin zodiac it makes me sad i cant play becauce i hate TPP i only enjoy FPP and other servers lag too much
It's just no one is playing
slowly dying
Please avoid going off-topic. You can have unrelated conversations in #chat.
@wicked dawn ^
Did is there any way if I got my friends back bcoz hacker removed my all friends
o^
@wicked dawn 0.9.5 last day before new uptade i could find matches under 10seconds always now i uptade and cant find even 1 match at all ? Slowly??? Rly
Email customer service for that. We can't do anything about it here. @snow valve
Sorry no @snow valve
Well im out now bc this is not helping
I am facing a bug on temcent gaming buddy
#emulator-support, @vital blaze.
Hello, @vital blaze!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
When i press w .instead of going forward.. its moving right forward
@serene steppe Maybe you should try some other server then. For eg. I get 20ms in asia, 120 in europe and around 100 in krjp
Actually rather then fixing the game the y added new bugs tho
And i am unable to zoom using any scope..
The development team is already aware of most bugs and they're working on a fix, so please stop complaining.
Please use #emulator-support for issues related to emulator, @vital blaze.
Hello, @vital blaze!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
@vital blaze please do what is said above
I'm saying this because the last update was much better but I'm waiting for this one to be fixed soon
Could there be a chance that they reduced the rate of which u find a match in order to not affect the new map that will soom come out?
You do realise that bugs arnt added in on purpose right ? @wraith phoenix
For sharpshooter title do we must be in platinum league in solo
There's no info on that, sorry. @polar rover
Or we can do it if have platinum league in squad
I am asking it is necessary to have platinum in solo
Did I can do it if I have platinum league in squad then I play solo
You have to be platinum in solo and it has to be done in solo
Yes @elfin zodiac ...but need to be fixed soon
Even tho I'm facing one shot glitch
When i shoot my gun stops after first shot
And it hurts during close combat
Havnt heard that one before
Any ideas how to fix that ?
Try repairing the game
Just like i have an m416 at auto and i started shooting a guy infront of me and when i click on the shoot button it fires a shot and stops
I've done twice but didn't get that fixed yet
Hello, @wraith phoenix!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Sorry but i don't have a that good phone in which i could record and play so yeh but written I've already reported that today
How can I delete my account linked with Vkontakte?- There is not such an option "delete account" on settings like other people. Also I tried to remove pubg mobile application on Vkontakte. Even I did it it is still linked to my vK account. I wanna link my vK with my another game account but I can not because it is linked with the old one in pubg
man frame drops increased like hell is there any solution or fix for it?
@quick turret it has been reported, hopefully a fix will come soon
Please read this channel's pinned messages for further information, @raven warren:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
thanks for the reply
Mhmm
What device are you on? @quick turret
xiaomi pocophone f1
Hm, alright.
Is there any patch coming before the match making of the new map ?
No. @wraith phoenix
Or any patch for bug fix?
I dont think they get banned
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Oh leave it then
@barren warren email tencent with the video attachment as proof and they will take care of it
I always do that and it works all the time
I have not seen anything about "account unlink"?
@raven warren you cannot unlink an account, they even tell you this when you are linking it
@serene steppe can you provide a video of it crashing?
So i will not get hdr in iPad 2018?
No idea @kind acorn
I'm platinum 4 in fpp squads, teaming with my silver friends, and we face G25 Juice... #1 on the leaderboard...
π€
The option may come back in the future. @kind acorn
Near or far future?
No idea.
Juicy*
Mainly due to the fact that there's not many players that play FPP. @grim raven
@grim raven it's really hard to grind right now, it's the same for everyone
The game just freezes for 1 to 2 secs in mid range smartphones like MI A1 , i have stopped playing due to this .
We got 5th
On youtube I saw a video that a man used hdr in iPad 2018 in October
whats weapon finish upgrade system?
@frozen turtle I have no idea
No known info on how that works yet. @frozen turtle
ah okay
@kind acorn October was way before 0.10.0.
@frozen turtle I dont think it's out yet
Bro!..Tge patch fixed everything but there's a major problem
But he used hdr in same device as me
How to use the jingle bells that are found on the maps ?
Update 0.10.0 removed HDR and above for certain devices. @kind acorn
There's no known info on how that item works. @dusty moss
What's the issue?
@chilly tartan
@night cloak ohk thanks
@night cloak I won 2 π dinners until now but it doesn't shows the "winner winner chicken dinner" and Shows the box"Match has ended plz exit to lobby"..I can't even find those matches in my career results..this happened mid game somtimes
@chilly tartan can you provide a video ?
Have you tried repairing your client? @chilly tartan
πonce happened with me
@elfin zodiac no I can't because it's so random and is happening to many ppl..I don't know when to records
Record*
@night cloak yeah did it many times
Hello, @chilly tartan!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
What device are you on, may I ask? @chilly tartan
Wait o have a screenshot in the other phone let me transfer jt
Alright.
@night cloak thanks bro for replying me every time .. niceeeee
π
You play pubg?π
#pubg-mobile, @kind acorn.
It's realme2 pro.. have told this so many tyms @night cloak
@elfin zodiac It was months ago, so that is not the thing that I did soon. If I knew it I would not do that also. Thank you so much
how much tym left for vikendi?
7 hours and 35 minutes, @chilly tartan. Approximately.
@@chilly tartan
@wispy hearth is it a global count down or for ur country?
For mine. The map will be playable at 00:00 UTC. @chilly tartan
Hours and minutes are the same length of time no matter where you are
Yep.
Mhmm
Yep +1
@neat turret no I mean there several releases of the game..like Vietnamese and chinese...
Timi
This server is only for global though π€ͺ
@chilly tartan this is for global version

Why donβt you guys add a clan tag upon joining a clan or given by a leader instead of having to go through the hell of a name tag?
@tropic knot we dont add stuff tencent does give suggestion in game
Just a quick question: Is it considered as cheating if im using those ledges in the side of the buildings? Like jump from one building to another. People seem to get angry when they get killed from the other side of the window.
No lol
@night cloak no
Where can I leave suggestions though? Either way the message was not directed towards you guys.
@tropic knot in game support under settings
Alright thanks
@gray galleon ?
How? What is your device? Specify your problem. Any ss?
upon vikendis release, will the g36c also come out with it?
Not sure. We will let to know when it will release , @last ridge.
ight
Can you provide screenshot , @gray galleon?
and uhh the indicators are still wrong
I don't have a ss
When i open it it'll forced to homepage
I cleared data but that doesn't work
just a minute ago i was hunting a guy at bootcamp and i was upstairs, showed footsteps in front of me but died to the guy cuz he was behind me.....
Can you specify your device , @gray galleon?
Redmi note 5/5 plus
Are you sure about that because it's the first complaint after hotfix , @last ridge?
You can try reinstalling the game , @gray galleon .
@gray galleon Did you try to reinstall the game?
Yea
Still same prblm
I am reinstalling again now
If it happens I'll tell you guys
Yep sure.
Hey what just happened. I kept pressing the shoot button but it didn't work.
Is pubg mobile banned in VIT Vallore
@fresh condor Did you update the version? Did you repair the client? And also which device?
bug? Vikendi Available and I can press it, but back to select erangel
Vikendi will playable at 00:00 UTC. @junior mountain
yes I know, but just suprised, and I think dev wanna release now XD
@zenith magnet I donβt know about the issue. Maybe @night cloak and @tidal warren can help you.
As was said above, it will be available at UTC midnight today. :p That is most likely just a visual bug. @junior mountain
Can anyone answer me a question?
@junior mountain how do you have it on PC?
I wanna know if the Apk provided on the official site is of the latest update @tidal warren
Ok
Let me see, will let you know in a bit. @bitter breach
Sure
No, it isn't. @bitter breach
wtf?
I am having trouble updating it with play store
any help?
Is that Vietnamese version? @acoustic abyss
it is
We only offer help here for the Global version.
How to get an exclusive in game gift consisting of BP and Crate fragments ?
well kinda regret it that i changed my global acc into vietnam
Usually that pop-up means you most likely used a VPN or something else that adjusted your network. @acoustic abyss
I did't get it yet..
i am on tencent gaming buddy btw
What version of the game are you on? @upbeat rose
yes im sure, 3rd time its happened
@acoustic abyss #emulator-support
Please read this channel's pinned messages for further information, @acoustic abyss:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
My game is facing a hellll frame drop at 2-3 seconds interval please helppppppppp
Read the second message from the top. @acoustic abyss
Send video proof. @simple scroll
Along with your device type as well as what server you play on.
Check your mail. @upbeat rose
The in-game mail.
okay lemme check
btw both have the same issue
Has to do with your network. @acoustic abyss
Tap file claim. Show me what you get. @acoustic abyss
i didn't activate any of somekind of vpn
only download from official stores
@upbeat rose
Yes, continue the chat.
Hi, I recently purchased the s4 bonus set for Β£2.99, this morning I opened my account and the bag costume is missing . I tried refunding but isn't working
Do you have a screenshot of the set you're referring to? @pliant cliff
@tidal warren Please help
Send video proof. @simple scroll
After that, if the data is suitable we can relay the info further.
That's how the customer support works. @acoustic abyss
@tidal warrenhow to send
Most replies are generated by bots. Some are human replies.
i need help
its showing beta vikendi in my emulator
also i cant play it
well, ty for ur help. i'll just make a smurf acc then since i haven't paid a single money xDD
@tidal warren??
vikendi also showing in my emu but ofc i can't play it because it's not lauched yet right?
Hello @rain gate, the Vikendi map will be available on 20th December 00:00 UTC for download, and on 21st 00:00 UTC for matchmaking. βοΈ
but go to offical emulator site and its showing 0.10 public
Upload the video from your device to discord. @simple scroll
Make sure you send it in a DM.
@night cloak To You Personally?
Matchmaking starts on 21st December, 00:00 UTC. @rain gate
Or to Snowy. @simple scroll
how do we use the jingle bells in game lel
This but the bag ismissing I purchased yesterday and it was full set , this morning is gone
what's its purpose
You can send it to me, I'll forward it to her.
@night cloakplease add me
There's no known info on how that item works. @cedar galleon
uki thanks
@tidal warren
Send it here. @simple scroll
Into the channel.
No need to send it privately.
Repair your client @pliant cliff
Okie
@tidal warren Got it
thank you so much
I need only 20 Fragments to reach 800 and get Coat.. can you give me ?
I repaired and restarted still haven't got it π’
Snowy video proof is of 17Mb
I am really concerned with emulator support
@tidal warren
@tidal warren file is larger
I just found some Jingle bells thingy in game,what's that for?
There's no known info on how that item works.
After the update, each time a match ends I get disconnected from server. Specially around 9-11pm(IST)
Hello, @calm hollow!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Same here @calm hollow
Try repairing your client.
but why its showing vikendi (beta) there?
Am i the only one who purchase season s4 set box and lost 1 item ???
@pearl scroll this game is full of bugs
Visual bug, most likely. @rain gate
wtf
Have you contacted customer service? @pliant cliff
@calm hollow Literally Sohail full of bugss
then don't play it and stop complaining guys
The lags too much for mi note 4
@pearl scroll many are facing this problem we are yet to fix it!
nop don't know how to, i only know discord server service
Your issue has already been reported. Please stop repeating. @wooden oasis
So the update is on the official site as apk now ? as i failed to update it crashes for the 4th time a row , same with 2 of my friends !!
Why game is lagging bad? It stucks for 1-2 sec during game for several times..you can't even move for a sec
@night cloak this is my first
Seriously? @wooden oasis
Why is it showing vikendi (beta)??
Is this not the final version??
Ya my last issue was of graphic @night cloak
@night cloak its reported long time ago..in 0.8.0 but not solved yet
@desert garnet did you download pubg from google play store?
@calm hollow at 0.9 their was no lag at all
There are many users in Asian servers, so it gets overfilled. Combination of potato internet + potato device + Asian server usually results in that. Not saying your device is a potato, just giving an example. @wooden oasis
Crashed four times today ! rip
Model iPhone 7
@void violet It's a visual bug.
@tidal warren I repaired and restarted but still not workin
@void violet tomorrow at 5:30am you can play the vikendi
@wooden oasis little bit of lag is always there after 0.8.0
savage potato
Ya but 0.9 was great with no lag for me at all @calm hollow
Does anyone know why isnβt there the new guns and the laser attachment
Asian server probably doesn't have issues. It's the infrastructure+lag comp that has issues
@hexed girder that doesn't answer my question
@desert garnet The update is not released yet for the apk download.
@void violet come again
@night cloak where to find app customer service?
Does anyone drop so fast at like 240km/h and like find thereβs no weapons in a house? Just ammo and attachments? You go up to second floor, same thing, find nothing and when you come back down, then there are weapons where there was previously nothing?! π Is it a bug? Should I report it?
The devs do know that the 12.9 inch resolution scaling/detection bug isn't fixed, right?
@night cloak okay
There are many users in Asian servers, so it gets overfilled. Combination of potato internet + potato device + Asian server usually results in that. Not saying your device is a potato, just giving an example. @mild pagoda @wooden oasis
Ao whats a solution?
nothing tho
@molten sandal The items should come out along with the release of matchmaking for Vikendi.
just get a better phone
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
and a better connection
@night cloak it's not a valid reason bro.. you don't have proper answer so you are telling this .you think people are stupid here
asian srv is indeed over filled
So emulator support vanishedπ
I have fast internet connection..is device matters? It never happened before
rip π¦
The developers are aware of these issues. A fix will be coming in the next patch. @scarlet kiln @night cloak
Trees and grass not rendering normally after update on emulator ... In ads it renders and i am so done with this now
my emu doesn't have trouble at all in this patch
Ok, thanks
I'm guessing there isn't any estimate of when the patch will come?
@night cloak nope.
Emulator issues in #emulator-support please. Just wait for a reply. @young arch
No. @night cloak
@mild pagoda What device are you using?
Alright, thank you.
A fix for issues related to lag should be coming in the next patch.
Okay
Any Mods?
What's the issue? @mossy hemlock
Where can I find #emulator-support ?
Doesn't show on my discord
Hello, @void violet!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
When lag will be fixed in high end devices?
I bought 180 UC, but got an error saying item already owned. And I didn't receive any UC. But my google play balance got deducted. I tried ingame support but no reply
First of all, lag issues is caused by the large amount of players on the server you're playing on.
@night cloak lol i am facing lag in one plus 5.. just think lag kill even high end device
Guyz @livid blaze @night cloak please stop asking for lag issues. Devs will fix with the next patch.
Customer service takes time to reply. @mossy hemlock
@wispy hearth dont tag me bud
It's been 3 days already!
@wispy hearth i am not here to know answer from u
Try emailing again. @mossy hemlock
Where can i see ingame support screenshow pls
I'll deal with him, don't worry. @wispy hearth
What's the email for support?
why aisa server is lagging europe server is working fine π
It's in your in-game settings. @mossy hemlock @pliant cliff
God thx @night cloak
ooh thanks
Thanks @night cloak
It's not in your inventory? @pliant cliff
Are you sure it's not equipped in your secondary inventory?
Items do not disappear.
If you have the Royal Pass, it's most likely in your second closet.
@tidal warren hie snowy cat
There will be patch regarding only lag??
We don't know the specifics of the next patch. @livid blaze
No point to speculate.
@night cloak can I help you?
another question π uninstalling game and reinstalling won't make me lose any data right ?
Um im having a lroblem i just downloaded the game and its daying theres a new version avalibke go to playstire and i go and theres no update
can anyone tell me using bugs or glitches in game for killing enemies can cause ban?
Hmm np.. i want to start playing pubg again. So waiting.. will play first game after next patch
My game is seems lagging is there any way that the external app known as crossarrow causes it ??
Yes. @night cloak
The data is stored in your account. As long as you have an account which is connected to a social media you will be fine. @desert garnet
decent
External applications shouldn't coincide with lag.
i just killed a player visible at the corner of a house so i think it will be the reason of my ban
@solar fable means you're stuck in an update loop, try to delete the app data & app cache, then it should redirect you one last time.
Anti-cheat does not work like that. @night cloak
Om
@tidal warren u didnt answer me
Ok ill try it
snowy >> Sheth is so helpful .. can be a great mod imo haha
@night cloak thank you bro. Atlast it's working for me
@night cloak wait for next update.. they are releasing path regarding lag issues..
Great to hear it's working. @fathom moth
Usage of any external apps which somehow interfere with the game files will get your account suspended. @night cloak
The batch update didnβt appear to me why is that?
@night cloak it is seen that people use gfx tools to improve the efficiency of the game, but keep in mind that using such external apps could get you a permanent ban on your acc
@livid blaze i do accept answers from trusted sourses
Lag is mostly network based in this game. @night cloak
Stop tagging me strangers
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Sheth is so helpfull i think he shouπ ld be the owner of this server
haha
If you don't need any more help, please move to another channel. @night cloak
What is that
#chat please
#chat or #pubg-mobile
@night cloak me too. I copy paste their answer.. they also told me same thing.. i have also lag issue since update
@livid blaze my network is fine
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
@night cloak
Read up, if you have any other questions just ask.
The batch update didnβt appear to me why is that?
@night cloak I want to report a bug
@night cloak mine too.. no issue in ping.. only lag issue
What's the issue? @night cloak
@solid lance it was a minor in game update
What version are you currently on? @solid lance
@livid blaze itβs known as server lag, when the servers cannot handle the huge amounts of users they start to lag a bit
As I said, items don't just disappear randomly.
@limpid socket ya exactly.. i also told that but next patch could solve it...
@tidal warren is there any thing like modifing the assects of game is tottaly fine u guys ...
@night cloak custom rooms lag because they Might not be from the preferred server you play on which has the best ping
No. Read the TOS, FAQ 7.3 #481198147478224896. You even agreed to them, so you should already be aware of what is allowed and what is not. @night cloak
Any sort of modification of the in-game files will lead to a ban.
@pliant cliff did you purchase the 7day closet?
no
Well, then I can assure you that things JUST donβt go missing in game..
I was using gfx in 0.9.5 but didnt use in 0.10.0
Dude
You still might get banned. @livid blaze
@livid blaze you could get banned for that
why I cant join vikendi
Hello @placid dirge, the Vikendi map will be available on 20th December 00:00 UTC for download, and on 21st 00:00 UTC for matchmaking. βοΈ
No matter what version you used it in, your account is still detectable. @livid blaze
I purchased season set box something showin on mid corner for Β£2.99
@placid dirge it will be released tomorrow
@limpid socket i know.. i have 2 to 3 id.. if get banned i will close that id
@placid dirge Vikendi will playable 00:00 UTC.
@tidal warren dang kat, youβre fast
sad then so I am the only one
Wait its 21 in my time
I purchased it as well yesterday, nothing has disappeared. @pliant cliff
@tidal warren i tried doing some experiments
That was just changing some colours
It was not any op advantage and system was still not able to catch me
Soo i want your permisson to change the colour of player skin ???
@tidal warren how to know that?
LMAO
So the game is bugged because its supposed to be on US time?
No. @night cloak
@livid blaze yes, but why do something thatβs against the rules? π€
iOS 12.1
Are you seeing what I'm seeing? LOL @tidal warren
Iam on Asia and vikendi is unlocked but doesn't play
The game version. Shows up at the bottom. Or in the top right corner while the game is loading. @solid lance
Hello @placid dirge, the Vikendi map will be available on 20th December 00:00 UTC for download, and on 21st 00:00 UTC for matchmaking. βοΈ
@night cloak i know u laughing at me
@limpid socket i have 2nd fon cant render graphics.. so now only playing in my primary one plus
Why is the game lagging so much nowadays??
fuuu now i'm looking like a liar jeez im done
@tidal warren Yup
@livid blaze well donβt explain me, just giving you the heads up that donβt use it- READ FAQ 7.3
@tidal warren idk about other server but even in 60 ping there is a huge framedrop
@limpid socket i know i could get banned. Np.. i have ids to play with others.. if i get banned i will stop with it..
@night cloak Ok! I'm the creator of a room and I have created a custom room. I have created the room on KRJP server and shared the id and pass. You( a player) generally play on asia or another server. Think you ( player)play in Asia. So when you enter the id you will not be able to find the room through you select KRJP from room menu. As a result you can't join the room(applies to all)
@limpid socket playing since 2 months no error still
@tidal warren
Are you sure you gave the correct ID and password? @night cloak
That is the most current version, try to repair the client. @solid lance
@night cloak the thing is if this whole thing is made on unreal engine there are defintely possiblites to even made coustom moments and emotes
Is there any way that i can talk to develores for some legit fiels for my expirements
Ok
@livid blaze @limpid socket guyz please move #chat
No. @night cloak
Anyone having low graphics
Device? @sick ice
They would never give you the permission to do experiments on their game. @night cloak
Now the playstore is playing with meπ€
Guys move to general chat for other topics
@night cloak try i really want to contack develooers
@wispy hearth I know what to do, I was just telling him that gfx tools could get him banned and he should stay away
I am getting like 1-2 fps at times..
Poco f1 @night cloak
Use the Google Play Store support please. Thank you. @gray galleon
@sick ice it was fixed yesterday
@night cloak do you solve emulator based queries??
Still it lags too much @distant hearth
I'm sorry, I'm not the best at emulator issues, but I'll see what I can do. @void violet
@void violet #emulator-support
@wispy hearth ya i will tell everyone who go off topic
@sick ice yeah it still. Lags
Ok whatever
Thanks for helping me out
@night cloak & @tidal warren
@void violet you need to have the emulator role for that
They already do. @limpid socket
There is no-one to answer my questions on emulator support
@void violet so yea... head over to #emulator-support
@night cloak Yes. If you Go to loby and select that server(custom room server) and press ok, then if you go to room option and enter the id and pass, only then you will be able to enter yhe room. Normally you can't.
They already in emulator role
Is there any tips to remove this disgusting frame drops??
@night cloak you need to have a room ID for that in the first place
Anything about the lag guys??? Will it be fixed? Because it wasn't so much before update
@night cloak are you clear?
@thorn folio new updates remove certain bugs but also brings in some unwanted ones, a latest patch was released to fix it.
I don't really get what you're trying to say. @night cloak
Hopefully the next patch will fix the Asian server lag.
As of now, we do not know 100% when that will happen.
There's a lot of bugs actually.. Sometimes gun shoots 1 bullet and stops.. Sometimes there is no spectate button..
Suddenly ping gets high 20-25 to 700-900 sometimes
Actually, you can. @night cloak
@sick ice is your internet connection stable?
Yes, we are aware. @sick ice
As is stated above, there is no way to fix that as of now, maybe the next patch will.
I thought maybe the connection speed is slow , but nope it is stable i cheked it @limpid socket
Is the new snow map being released tonight ?
Hello @long solstice, the Vikendi map will be available on 20th December 00:00 UTC for download, and on 21st 00:00 UTC for matchmaking. βοΈ
Lol ty
@sick ice oh okay, there have been some issues with the lag in servers which had been fixed but the problem for Asian server to be specific will be fixed soon... be patient for that patches to be released
@sick ice 5:30AM
Is this suppose to happen?
Well thanksπ€
Visual bug. @placid dirge
@sick ice no worries π₯
You're on EMU, correct? @placid dirge
@tidal warren no
Hello, @nocturne comet!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Still, the map will be available at midnight UTC. @placid dirge
140ms is still playable
@night cloak Ok! First you create a custom room in KRJP server. Share the id and pass. Think, I'm a player. I played a classic match in asia server. After that I entered into custom room menu. From there I selected KRJP server. And then I entered the id, but there is no pop-up for password. And so, I'm not able to enter into the room.
Now it's clear?
@tidal warren so its a timezone misallignment?
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
No, they are currently most likely testing the map. That is why you can see it. @placid dirge
Might not be a bug.
Might be on purpose.
It's titled beta.
@tidal warren maybe
Means they are testing it and others can see as well.
Anyways, the map will be available at midnight.
It's not playable as of yet.
But matchmaking will be available from midnight utc
Yea
That is what I just said. @limpid socket
@tidal warren I was late by a split second :/
@tidal warren its today midnight?
Well we need optimization... That will help , thanks
@placid dirge itβs from 00:00UTC
Yes. 21st Dec 00:00 UTC.
@limpid socket what timezone?
UTC
@tidal warren What is UTC based of? The side of america or The Asia?
very lag in ms server SA
Utc is London time
@placid dirge which country do you live in? Iβll tell you the exact time
@limpid socket Philippines
It is currently 6:10pm here
Its 2:11AM today
So in 5 hr 50mins
rip its 1:11 for me
@placid dirge for you it will be at 8am
7-8 for me
I hope thatβll do.^
Mix of both. @placid dirge
So Its..ooh
wait is there new guns
Unrelated chatter in #chat please.
You can google that yourself to find out more. @placid dirge
@small stag no news as of now
Something handy to know, just for future reference. http://bfy.tw/LRo1 @placid dirge
@placid dirge Check your GTM. If it's +6 or + something, that means you are 6 hour faster than UTC time and if- then you are 6 hour behind from UTC
@limpid socket kk
@night cloak Thanks for the info so i just add 6 to the time right?
Just look at your current time and add 6 hours to it
im on the west coast with GTM 5 @tidal warren
Its currently 6pm in London so whatever your time zone is
Just add another 6 hours to your current time π€¦
idk what the UTC time it is
I can't buy uc rn heeelp
@lean bramble whatβs the issue?
Elaborate further please. @lean bramble
When I buy UC transaction rejected
@small stag use the browser and type UTC now
Ahh Sorry i misunderstood i understand now
@sick icek
@lean bramble did it reduce balance from your bank account? If not then itβs just a normal message
@tidal warren lmao no point they wont understand
@lean bramble DM me please. I'll solve it for you.
@placid dirge no your GTM is +8. So when UTC time is 00.00 or 12 am your time will be 8am or 00.8, means you have to plus 8 hour
@lean bramble you can do the transaction again and hopefully it will work fine then

@night cloak yes, i thought its +6 in ours
@placid dirge for Philippines itβs +8
@placid dirge add 6 hours to your current time then minus 17,and you will get the time the map is released
@placid dirge no, just add 8 more hoursπ
π€¦
@long solsticeπ
@night cloak Yes i know
Other discussions in #chat, please.
Keep the chat clean please
Move, now.
@night cloak room problem isn't solved
That's for #chat
It works fine for me. Have you tried repairing your client? @night cloak
Do people get a bug ingame normally, where you can talk fine with people in a lobby but as soon as you que they cant hear you but you can hear them?
Hello, @long solstice!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
I have not encountered it in this version yet. @long solstice
@night cloak oh! My bad luck. I can't make it clear to you.
Had it twice had to restart my game in order to talk again
Highly doubt it. @placid dirge
@placid dirge we have to get used to it
@long solstice yes itβs a common problem where even restarting the game doesnβt help, itβs just a BUG
Restarting the game actually fixes it.
tired it a lotta times but still doesnβt help until you get to lobby
He literally just mentioned restarting the game fixes it.
I cannot select Vikendi, it automatically changes
Hello @vapid helm, the Vikendi map will be available on 20th December 00:00 UTC for download, and on 21st 00:00 UTC for matchmaking. βοΈ
Visual bug, most likely.
oof
@night cloak tomorrow vikendi coming right
Hello @Hardik212121#0680, the Vikendi map will be available on 20th December 00:00 UTC for download, and on 21st 00:00 UTC for matchmaking. βοΈ
After 5h 30 mins
Hello @paper tulip, the Vikendi map will be available on 20th December 00:00 UTC for download, and on 21st 00:00 UTC for matchmaking. βοΈ
.map
The game is lagging like hell
Hell is not lagging, @river oyster.
Dont u understand metaphor @lime juniper
That was a bad metaphor, honestly.
Could you please be more specific?
The game after update lags very much
What device are you using?
Nokia 6 @lime juniper
@river oyster donβt worry, patches will be released soon to fix the issue... currently Asian servers having the problem
Do you play in Asia?
Yaa
Does the game lag, @river oyster, or does the gameplay lag?
Gameplay
@river oyster it might be due to server lag
Have you tried switching servers, @river oyster?
No
Try that, please.
Ok
It happens when the server has a lot of active players on and it cannot take the load so it lags
@lime juniper sorry cap.
@limpid socket always i get the Minton but i cant see anything
@alpine pilot like the moderator said above^ they are deleted within an hour of being posted...
Hello, let me ask myself can I find this game ID information through Google not you?
ok bro thanks β€οΈ
@alpine pilot no worries π₯ enjoy the game
What do you mean by that, @ebon cosmos?
I'm looking for information you play with you, can you heart it?
Can you please try to explain this in your own language by sending me a private message, @ebon cosmos?
the Vikendi map will be available on 20th December 00:00 UTC for download, and on 21st 00:00 UTC for matchmaking. βοΈ
I can't play though
@lime juniper Oke, I'll text you tomorrow. Now I have to go to bed because Vietnam time nearly 2h on December 21st
@night cloak its with everyone maybe its just glich
