#questions
1 messages Ā· Page 283 of 1
@pure parcel it is a playstore fault , it happens to other apps too
Yeah it happens with every app and playstore is well coded enough to stop it from happening , the problem lies with the internal download manager (as playstore doesn't have a inbuilt downloader).
Soundwhoring messed up !
Can i ask guys? About step foot? Get bug?
Try clearing the data of the download manager and restart the phone.
I cant really play the game with these fake footsteps. I am getting killed every now and then . My ratings š„
Same Dude
Same as well
Always die From wrong footsteps
yea report in-game , that's what we can do for now
I'm sure pubgm devs already know about the footsteps, even this same problem was in 0.10 beta .
Check out @PUBGM_Frameās Tweet: https://twitter.com/PUBGM_Frame/status/1075215320053207040?s=09
Low resolution, iPad UI and display are about to be fixed right away.
Just be patient please
Yeah in beta 0.10 devs know
They are aware of the issues.
But Why him not Fix it ?
They are on a schedule i guess, and will be releasing a fix soon
@vital sluice and what about footstep bug?
Check out @PUBGM_Frameās Tweet: https://twitter.com/PUBGM_Frame/status/1075215556851056640?s=09
Aware of that too
@vital sluice hey
Wait for a patch very soon.
players are having a damn glitch
@vital sluice there is no sound delay. Footsteps are false and opposite. No delay
Hello, @azure phoenix!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@vital sluice pin that message :/ coz it'll be long gone by the chats
@dreamy kayak we have reported it . Don't worry.
Thanks
playing pubgm and they cannot get stuffs, there are no stuffs for Ćŗ to collect and play ingame
in every house, there are NO STUFF
is vikendi coming out today because a lot of people claiming that its true
@spiral night that issue has been fixed now .
Do check now
@onyx briar check the timer in #news
When iPhone 7 Plus get Smooth Extreme š¦
What is jingle bells
@next marsh they're for a mission gets you rewards , idk how , coz beta version didn't say anything about rewards :/
graphics bug is fixed or not?
We have reported the issue . @willow pumice hoping for a quick fix really soon.
@vital sluice Help to about fake/error footsteps š¦
That's also reported to them @sonic moth. We are hoping a patch soon to fix these problems.
The game is seriously unplayable! Impossible to do my missions or grind rankš
@teal shale it's reported , wait for a fix soon , devs are working on it
š©
Hey
By any chance can I not show my helmet and bag in the lobby without un equipping them?
@tall sluice I'm having the same issue.
@lime juniper is the new patch is out? Cuz I updated my game in the midnight and my version is 0.10.0.1***
I'm not sure it's new patch or not...
Cuz I still have Audio EQ issue... Render issue...
We probably will drop an announcement if the patch for all bugs have been dropped. @honest hornet
The recent one could be for the items not dropping into the map
The Worst update ever!
Game is So Laggyš«
Okay...
hey game is so laging brother please resolve it
is anyone here using emulator having trouble with clicking the map?
Hello, @atomic sleet!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
where are the new items in silver fragment redeem shop??
are the new items comming or not??
We don't know @wet river.
Do suggest to add some items in redeem through the customer service in-game.
The GUI scale is all screwed up since the update
I canāt exit the daily login screen
Using iPad Pro 12.9
@west onyx facing the exact same issue. iPad Pro 12.9 1st gen. Itās been announced that theyāre gonna release a patch today. Waiting for it.
@tall sluice same issue
Thanks @keen jackal
Itād be nice if the game also filled the screen
You can see the black border
@tall sluice yes goto your inventory and click on your bag, helmet to remove
Is the new update on there website? I keep on getting error 495 on the play store when i try to update it, and it gives me the same error after trying to redownloading,
@torpid zenith is apkpure legit now? I ended up getting a virus from that site last year.
Yeah ita legit @7676Games#4477
Download their apkpure apk and you wont get any problem
No weapon in matches is it bug ?
Yup spawn bug
Too many bugs, how it can fixed?
It will be appears like 2 min after match starts
@regal nebula it's a known issue , and it's fixed
Many players got some ink or blood in a lot of house, is it for collaboration pubgm with resident evil? :D
Yes
Allright ty sir
No need of sir , no problem :)
There are zombies as well in game
Text appears fuzzy after the update on my iPad.
Lmao everything is fuzzy on my iPhone 6.
This update completely killed pubg on the iPad. Graphics are no longer 60fps and everything looks so much more dull than before.
Is there someplace I can ask PUBG support about this?
@haughty sleet Game is supper choppy on note 9 fix it pleas3
@kind drift any info on this? This update completely killed pubg on the iPad. Graphics are no longer 60fps and everything looks so much more dull than before.
@limber owl you'll get a fix soon , it's already known issue
Graphics resetting every open '-'
Guys is Timer For The Snow Map Download or Snow Map Time to fully play?
@visual elm please don't tag community team :/ the issues are known , fixed soon
@night cloak #news
@kind drift thank you
Np
so only high frame rate is issue and it will get fixed? @kind drift
@kind drift i know that it says release i meant like Full Release or just time till download and its not playable
graphics resetting every open, Its a bug or its me ?
Ping is issue
Like wtf 80 ping
I play this game comp but I can't at the moment cuz it's full of bugs
@night cloak you can play map on 21st
My game is still blurred
@kind drift š
Report in-game
Bruh
@kind drift k i was just kinda confused on which one it was
Pubg m is going to die if dey don't fix these issues as soon as they can
Many of the commom issues are noted , and are being fixed , please be patient
@grim raven yea they said they are working on it
But when you hear a dude right in front of you, and he's to your left... š¤¦š½āāļø
Can't solo squad like that, yah feel me?
@visual elm I do... Until this bug
did they not find these bugs in beta? how could they let this happen?
Audio is not dependable now
@kind drift please pin the message to this thread that fixes will be out soon .
@pure parcel I can't I'm not mod
Any news about when these issues will get fixed. .?
They are just trying, can you guys stop spamming at this channel like that.
how long till the patch?
Fixes are likely to out after 20 hours , with vikendi
Issues came with the new update dumbass @pure parcel
I don't think its going to be fixed
Whats wrong w the foootstep ???? Dont know where the hell direction they are????
they should hold back vikendi for now and focus on fixing bugs. because as of now the game is unplayable.
@kind quiver the devs are aware of it. Theyāre working on a fix.
@pure parcel I thought map coming on the 21st?
Till next update š
@grim raven it should be the 20th.
When game is ofc dead
Pan said 21st
Also I hope it will be an in game patch that fixes the issues. And not another 2.1gig download.
Iām pretty sure it is being released at 0:00UTC on the 20th.
Why would it be released on the 20th when you can't play it until the 21st?
Makes sense that's how PUBG PC DIED
i want to ask a question
Such a good game just do die in a week due to a week
Y'all should just fix bugs by today
It's unplayable
Or tme
@visual elm wanna help them?
Or tommrow
@visual elm if you arenāt asking any more questions, or answering them with legitimate answers, please move to #pubg-mobile to talk about it.
You can't fix bugs instantly bro, and they'll be fixed
@calm turret what is it m8?
Why is the ping so high @next shoal
why every thing paid?š š
@visual elm that would be an internet problem. I just played and had perfectly fine ping for 3 games straight. Sub 100.
@calm turret lol cause they gotta pay the devs somehow.
100ping is bad @next shoal
What's with the graphics quality on the new update?
mmm ok š š 
Why is the game choppy when I have note 9
@visual elm 100 ping is just fine, dude. Itās more than playable till 250-300 ping.
@honest bramble itās an issue the devs know about. Should be fixed soon.
Iām from IPad 6th generation
But no option of smooth - extreme
It was before
But no more
Hi everyone. The same problem as higher comment
It s a bug, wait for fix
I canāt wait
Report in game
Interesting. There should be an ultra option. I still have it. Iād try hitting repair, and if that doesnāt fix it, your only option is wait for a fix.
Unistall
No response
š
@next shoal I did repair but it didnāt fix
@daring spindle interesting. I wouldnāt worry about it too much. Iād imagine yāall will get a patch soon for fixes. I donāt know how soon, but I bet tencent is working overtime on it atm.
Does repairing the game brings back the framerate options for ipad 2018
š¦
@night dawn it has the chance. Iād still try.
Quantum global have any bug.. what about quantum china?
Has anyone got news from the actual developers of pubg regarding the iPad issues?
Guys does anyone using Redmi Note 4?
@next shoal will you not worry that the most famous game on mobile is not running on your device
The moderators saying "a patch will come out" should be taken with a grain of salt
After the update, game is crashing at the beginning on my device. Guys need a help.
@safe falcon weāre not lying. The patch will come out. We donāt know when though.
@next shoal can you help me please?
@daring spindle same dude. Got my iPad 2018 literally day before
I canāt play pubg anymore
@daring spindle well Iām sorry, m8. Itāll be fixed soon. The devs donāt like the game broken any more than yāall do.
Played that day and it was so beautiful
@fathom moth with what?
Now it's so screwed up
Game is crashing after this update. Am using Redmi note 4.
Ya @safe falcon
@next shoal why is it so difficult for the devs to atleast address the issues?
U rite
Before this update game was nice n good for me
I agree @fathom moth
@fathom moth probably just yet another bug. Please just be patient with the devs as they get a fix out to yāall.
Officially done until sound is fixed
@next shoal all we need is a statement from the devs that they are fixing it. I'm not even asking that they fix it immediately
Is that so difficult? For them to just acknowledge the issues the users are facing?
The greatest bug in game @next shoal
When will it be? Cos my squad is playing without me and they really need me to push tier.
Through a simple announcement on discord or a tweet or anything
@safe falcon m8, theyāre fixing it. Theyād be stupid if they werenāt. Donāt worry about it.
And it affects me to record n upload videos to social platforms.
They r stupid btw
@fathom moth we donāt know when the patch will be. Hopefully soon though.
@next shoal I understand they need to provide an official announcement so we're not left in the dark.
Let's be patient.
Like we are directly informing you they are aware of it.
How can they launch an update like this?
We will also make an announcement when the fix is deployed.
Thank u wolf, atlast you gave me a little hope.
@vital sluice @next shoal have the devs confirmed that the iPad 2018 will be getting back the extreme fps and HDR graphics options atleast?
Or are they gone for good ?
@safe falcon the devs havenāt said anything, but Iād expect it back soon. Iām running on an iPhone 8, and I have it still. So itās probably just a bug in the system. Just let them sort it out.
Fix the graphics devs
They are aware of it @safe falcon @simple fulcrum
A community member from Twitter did inform that they will be fixing it soon . Hopefully
What about the audio bug?
The iPhone 8's chip is actually a better one than the iPad 2018
iPad 2018 uses the same chip as the iPhone 7s
So if these options are not coming back will they inform us? Cos I'd go ahead and return this iPad and get a pro or something
But yeah, it's weird that it was there and working beautifully before the update and removed after the update. So hopefully just a bug in device detection or something
If you have graphics problems on your ipad while playing pubg try this solution , ipad settings > display & brightness > display zoom >zoomed > set > use zoomed , then go back and play
Donāt forget to choose hd in pubg setting , enjoy
Found that on twitter
This is for the iPad lro
Pro*
Not for that iPad 2018
And this isn't a display issue
I bought 180UC, there was an error message, and UC did not get added. But my google play balance was deducted
@safe falcon have u tried it?
Isnāt a display issue but the zoomed setting can trigger the screen size on pubg
Games broken fix it fast
Done
Why is the sensitivity so slow now I literally have it all the way up
Noticed that too, I added 2% on my setting
Games Broken Fix It Asap
Btw I still can play even with the issue. You sounds like very bad
Just be patience
I got a lot of chicken dinner too today
You say that i sound very bad do i have to clarifyly mention every issue of the game that really unplayable
Bronze Noobie
Overhyped Rookie
You just need to learn to be patience.
How do I disable in game text chat for certain individuals?
I dont think you can do that
@shell coyote what iPad are you using?
Iphone xs max, ipad air 2
Lol that's why you don't have the issue
Paitience for what tell me an update that has run smoothly till now
the game is looking distorted after the update
They just release the updated yesterday. Do you think fixing bugs like making instant noodle?
It feels like the resolution is super low
See Everyone Thoughts Just Start Admiting The Truth
Wow. That sucks
So What Are The Developers UpTo What Are The Beta Upto?
The questions what beta tester do? Just playing without reporting?
Beta tester just busy I want something new
And show off to their friends
Many People Have Already Told that The Bugs Were On Beta Too And They Reported It But Its Still In The Game The Past Glitches Are Still In The Game That Really Makes The Game Broken
I even mentioned it in the beta survey
Btw, they are aware of this issues right now. Be patience
I did report the audio bugs as well
But it seems on and off issue
I play a lot of matches today and I can say 50/50
So maybe they thought its already fixed
Who knows
hey, I can't open pubg, it says allow storage permission , it's allowed but still it gives the same thing
They Knew It But They Didn't Fix It
I uninstalled n installed again, allowed the permission but no use..
Hey everyone all the issues we have experienced are under investigation by the team, please be patient.
@final hill sorry Im ios user. Wait for android user
ah ok
@sleek plinth will the patch update come soon in the game?
No ETA
We do not have any information regarding that, but if we do keep your eyes on the #news or #community-news.
Ded
Does it include the lowered graphics too
The best that you can do, report it in game so they know your device as well
The graphic issue is not everyone issue
Its per device
Ok
Game is lagging so much
Someone to play?
This is support channel
Oh shit
Go and use FInd Players Category
@sage breach it might be because of your internet or just a server lag
@night cloak please use #481201696933150740
@shell coyote this isnāt the right place to talk, please go to #chat
What does large icon layout do in control setting
As it says.. āmakes the icons largeā @lyric seal
@limpid socket im helping people
@limpid socket i cant see any difference
@shell coyotek
Its like different control layout modification and saving it as preset.
@lyric seal
They should have renamed it to layout 3
I though so
And why gyro don't work on my phone, it has gyrosocpe though?
you have to enable it
It doesn't work
Yah i know i tried it but it doesn't work
What did yall do too the audio!? its NERFED!!
Its a bug
Wait for the patch
@junior owl try re starting your game..
I reported this issue like 3 month ago but still no fix. My friends are also having same issue on their phones.
you can lower the audio of ingame in audio pannel of settings @junior owl
@lyric seal it might be that thereās some issue with you phone itself.... because for others it works well
i will flat out uninstall this crap and play black ops
@buoyant cliff i already paid them.
Luna if you are not aware with the situation please dont give an input
just explore the audio settings @junior owl
@limpid socket lot of people are having same issue
@buoyant cliff this isnāt the right place to talk about that, please use #pubg-mobile
I'm good, thanks.
the sounds of footstep come from incorrect locations, cant fix that in audio settings
I'm trying to support people.
@lyric seal then just wait for the patch to e fixed, thereās nothing much which we can do
no its not
Its a bug guys
it started after the update
Wait for patch
@limpid socket just forward this issue to devs thats what all i want.
@dull vaporno footsteps are mismatched don't give fake info everyone is facing this issues
Do it in game is better @lyric seal
@shell coyote reported 4-5 times.
@little forum the normal issue of hearing mismatched footsteps are headset issue no?
Is anyone else having graphics issues
@dull vapor please dont give wrong info like Luna haha
@terse phoenix some user yes
Rip, canāt even put it on balanced š
Then wait for patch to be released
@dull vaporit is a bug before the update it was totally fine after the update it is messed up. I don't think a update affect the headphones it is the fault of game
I dont have that issue
@terse phoenix yes cant choose hdr ulta hd mode in this update
@dull vaporok just try this just sit in a buggy and tell your teammate to run around the buggy u will know what I want to say
@stable olive @terse phoenixdevs are aware of the graphics issue they will release a patch soon be patient
@little forum i always play with team and hear correct...
if it is found i will just reverse the headphone for temp fix
@dull vaporbro I do audio test before every game just try the thing u will know the issue
ok just try the temp fix for now
not snow map i update not snow map plyzz i want snow map Fix det
21
No bro just try the situation @dull vapor I have written in abouve msg u will know the bug
Snow map will be released and be available for matchmaking soon
@amber stream20th Dec u can download and at 21st u will be able to play the game(snow map)
Wtf everytime i spectracting someone enemy game say (see ss)
@night cloaksame I have also faced this everytime report it via in-game
Umm.. is it just me or it's harder to find weapons in Miramar
dude wtf is happening
drop in places where there is high rate of loot drop rather than droping far
i didn't use any hack or mode
You used script or ran GG while playing PUBGM
Yeah, I tried that too, didn't work @dull vapor
no i don't
Jump in pecado or san martin or any high populated area
Do you have GFX Tool @abstract forum
no
Already did, still weapons are rare @dull vapor
10 ms and still lag
GFX too has 3erd party' application
@abstract forumdid u downloaded the game from other sources rather than playstore?
Did you do any modification to the app? @abstract forum
I have 80ms but lag how o fix @dull vapor
no..i download it from play store
Sond bug:-\
Maybe someone reported you cheating @abstract forum
@quartz slate I always get medium loot in all places in miramar.
If loot is rare try going for drop
Sounf Is Coming from opposite side
What's the problem with audio I'm loosing matches cause of it ... My kd is now 6.35 when it was 6.98 .... It's really messed up y'all will give us 1888 bp to keep us happy buy guess what it sucks
@quartz slate Only reported cheating doesnt make you ban.
They will verify the report and ban you
Aight thanks @dull vapor
@Death GOD 7 pless help me
@young ginkgo your issue?
Hey
@maiden wedge it is the issue so please wait for patch
@dull vapor
@Death GOD 7 my issue is I have 80ms. but lag how to fix?
im not cheating i using my 100% pure skill i realized i has been band for 10 year
@clear scarab it is bug wait for patch
@young ginkgo are you using VPN?
Do you have enough free ram?
Is your device fully supported?
@Death GOD 7 aru pubg company job
@abstract forum Are you from mobile or Emulator?
Obviously hackers r getting banned lul love it
@sleek plinth help him @abstract forum
@young ginkgo What lag are you facing?
This is pung reyal servers
@abstract forum 10 years is a huge punishment. It never happens without a proper reason. If they do not reply, it means that the punishment was justified.
š 1⣠0ā£
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@young ginkgo maybe your device has huge ram consumption
#chat, @eternal compass.
ā© ā© ā© ā©
@eternal compass please donot spam in support
@young ginkgo It's most likely server lag. The team is aware of it. A hotfix should be coming soon.
Any ETA on that patch to fix all the broken stuff ?
@rotund anchorhello
10/10 for tencent
@abstract forum Read what I said above.
Not really @rotund anchor
@rotund anchor There's no official info about that.
Game unplayable
Game was lagging like hell
Lag is nothing
@abstract forum They are taking terms and condition violation seriously nowadays
so if you have done anything that violates their terms and conditions you are likely to get banned
Hope they fix Audio Bug asap.
Yes, the team is aware of the issue. @stuck anchor
I want to continue playing before Season ends
@rotund anchor when I was killing enemy it strucks and he kills me..
Pixels graphics
Sound messed up
Some things donāt make sound at all
No ultra frame rate
Canāt go above smooth setting
Canāt hear my team mates with a mic
Amazing update
The development team is already aware of most of the issues. You can report the issues in-game to provide more data. @rotund anchor
@midnight lantern Its a network lag
@dull vapor I don't think so
@midnight lantern It's most likely server lag. The team is already aware of the issue. A hotfix should be coming soon.
Each update tries to fix some of the bugs but also introduces some unwanted bugs aswell... please be patient and try to report the bugs in game, thatās what we can do as of now
Anyone get a ā You are in Silent Mode ā pop up in game ? Like in lobby or right when matching puts you in lobby
Issue has already been brought up before by many players. Report the issue in-game. @tawny cape @stuck anchor
Itās rare.. idk what itās for
Make sure your game has microphone access through the settings in your device.
Microphone works until lobby starts
Then it's most likely a bug. Please report the issue in-game.
.... uhh. No lol itās mot because of that
That's not the problem. @limpid socket
People always feeding incorrect info.
It's most likely a bug, just report the issue in-game. @stuck anchor
If you donāt know donāt say.
@night cloak and Everytime openening game.graphics was changing to low
@night cloak it was disabled.but still changing
is there any patch out
@midnight lantern Maybe your device doesnt support HD rendering of PUBGM
@night cloak redmi note 5
What do we get if we collect jingle bells
Have you used GFX?
Report the issue in-game. Other players using the same model have already brought the issue up. @midnight lantern
Pubg mobile is broken since the update
GFX triggers a ban. @dull vapor
Yes
My ipad 2018 doesnt support extreme fps anymore...
@night cloak Can you specify please?
Only high
@dull vapor it supports balanced but it was changing to smooth
Probably going to make an event for it. Like ā collect certain amount of bells in game ā to get a specific reward.
Because iām sure you canāy throw then like nades...
and also edits the PUBGM file and makes the graphics same
@night cloak I reported several times
@night cloak i am pretty sure its an optimazation glitch since ipad 2018 should be able to run extreme on smooth graphics...
And they need to fix it asap
Graphical and resolution issues have already been brought up. The team is aware of the issue. You can report the issue in-game to provide more data. @night cloak
@abstract forum another one bites the dust.. ya pure skillš
The graphics are just horrible
Most likely due to the new map. Once it's fully optimised, iPad may get the extreme fps back again.
@midnight lantern You'll have to wait for the next patch update for the fix.
Some one tell me when they are going to fix graphic prblms
I just updated pubg but the bew map is not there
Guys it's been 5 times my update fails at 93% any help?
The new map will be released within 24 hours. @elder holly
Restart the device or clear cache if you are in android
@slender olive The team is aware of the graphical issues. A hotfix should be coming soon.
@night cloak tnx
Fix the footstep Bug
The bug has already been brought up several times. The team is aware of the issue. Report the bug in-game to provide more data. @vagrant stag
@night cloak because if server lagging I was lossing my grades
Yes, the issue has already been brought up before multiple times. If you don't wish to experience such issues, I suggest you not to play temporarily. @midnight lantern
@night cloak I am on Ace If I didn't play I loose anyway
I'm sorry, we can't do anything about it. You'll have to wait for the next patch update. @midnight lantern
@night cloak

What's the issue? @past gorge
I was playing PUBG with my friend with @abstract forum
@empty escarp is it showing error code 495?
Any help?
After that I got a message "Some system files has been changed"
@empty escarp try from apkpure
I thought it's an update
10 years is a huge punishment. It never happens without a proper reason. If they do not reply, it means that the punishment was justified.
Did you download the app from any third party sites, or were you using a VPN or GFX while playing? @past gorge
@empty escarp damn boi I also need the solution for it
@empty escarp Clear your google play cache.
but when I reopen the app , it says i got banned
@empty escarp your network is unstable.
Did you download the app from any third party source? @past gorge
I didn't download any tools or download pubg from 3rd party source
@past gorge send clearly
Do a fully uninstall then install will be a better option.
I only download from Google olay
10 years is a huge punishment. It never happens without a proper reason. If they do not reply, it means that the punishment was justified.
congrats @past gorge
You'll have to email customer service for that.
@past gorge did you use GFX?
We can't do anything about it here.
I've email them but the bot reply not the developer
Were you using a ad blocker by any chance? @past gorge
No
How do I clear google cache?
ad blocker dont get you banned
@past gorge bro send screenshot clearly
@past gorge Did you used GFX Tool?
wait
Settings > Application Manager (or Apps) > Find google play store > Clear cache.
What is the duration of ban?
Until 2013/02/13?
The audio system in the game now is very baad
hi
Audio issues have already been brought up. The team is aware of the issue. A hotfix should be coming soon. @raven wedge
Try file claiming. @past gorge
@past gorge wtf is this hahahaha
@wind lagoon maybe your internet just suck
@wind lagoon Emulator update will come late.
@raven wedge will be fixed soon.
@past gorge tell me u didnt spend money
@odd cloud thanks
I spend season 3 royale pass @wind lagoon
Please don't chat here @past gorge @wind lagoon
@past gorge RIP
The punishment was justified. @past gorge
@odd cloud the team is aware of the bugs right
@past gorge how much times Hve you mailed them?
@past gorge You may have used hacks or GFX tool.
That is the problem
@raven wedge yes. And yeah, if you have knowledge of any more bugs, let us know.
@odd cloud audio and graphic problems
FPS problem
What happened to my global account?
You suffer from shuttering or low fps throughout the game?
Did i got banned?
Only showing the D-Pad other all invisible.
@odd cloud
@odd cloud the game is not smooth like before
@wise igloo most likely
@wise igloo yes
@wise igloo no. Probably some app modified your game files. Try clearing cache and repair the game.
@wise igloo Did you download your game from any third party source?
@odd cloud playing from iphone 8 plus
@dull vapor can you show me a screenshot?
No, all from the store
Try what neha suggested. @wise igloo
@raven wedge clear cache
@odd cloud Same happened to me and I got banned for 2 months
How to play vikende map
I didn't , I never even install them . Nor hacks or tools . I've send my stats from previous seasons as a prove to the dev @dull vapor
It's not showing
@brave wyvern its not globally available yet
@brave wyvern The map will be released within 24 hours.
Ok
All i did was connecting my global account to VN version and i can't login again in the global version
Thanks
@dull vapor you mean that data changed error?
@past gorge I also got ban like that but for 2 months
@wise igloo okay, clear app cache and then open the game and select repair.
@wise igloo Accounts created from the global version can NOT be logged in on another version.
@odd cloud thanks
To be honest i dont want the map untill they fix the FPS Issue ,graphic and audio
@past gorge u will just have to file claim and wait for response
@night cloak i tried it couple months ago and i still about to logged in the global version
@past gorge Guess you have to wait the ban time period
@past gorge well, email them in this mail PUBGMOBILE_CS@tencentgames.com. And keen on mailing them till you get a human response. I got it within 2 weeks.
Iāve report this update last version, am so annoyed is still not fixed
@dull vapor please share a screenshot of your problem.
@wise igloo What do you mean?
@raven wedge FPS is fine for me, try clearing some junk memory
@night cloak what device is that?
@night cloak i can connect my account to another version (not china)
@next bronze how do i clear them ?
Please Iāve said this million times update the screen aspect ratio, my drive is iPad Pro 11 inch
@odd cloud
Which version?
@wise igloo
Alright.
Gfx tools user Get Banned?
@raven wedge go into settings, scroll down the menu and find PUBG mobile, tap it then clear cache
Yes, it may trigger a ban. @vagrant stag
@next bronze will it clear any settings ingame ?
Can you tell me when is going to get fixed? @odd cloud or I will have to wait for another whole month
It didn't work @odd cloud
@raven wedge like controls
@raven wedge no, just unused junk memory
@next bronze alright thanks
@night cloak There's no exact date of when the patch update will come.
Lemme, reinstall the game
@wise igloo delete the game and reinstall
@next bronze K
Why is the sensitivity so slow now and Whyyy I literally have it all the way up
Is so godam frustrating
Report the issue in-game. We can't do anything about it here. @warm mist
@warm mist it may also have to do something with your phone touch sensitivity
@night cloak I hope it to be fixed soon. Really depends on the devs. Sorry for the inconvenience caused.
@wise igloo oh. I guess you have to reinstall it... :(
@dull vapor and yeah, try resetting your layout settings. That might fix it.
What's the issue? @daring spindle
@night cloak I did as soon as I saw it . Still not fixed
Why is this guy didnāt even notice while I was moving in front of him
Thanks guys , I hope I'll get my account back
@daring spindle he's just doesnt know how to play
The team is already aware of such issues. A hotfix should be coming soon. @true lodge
maybe
hi all
@daring spindle Most likely just couldn't see you.
My bad
@night cloak soon how soon enough??
@daring spindle i dont think its a serious problem
i`m new =]]
There's no confirmed date about it, sorry. @true lodge
Because I can't play and I'm rank pushing
I know but he could have known
@night cloak okš
@night cloak the graphics are lit but the FPS isnāt
any way, any of you guys can tell me where i can get the beta file
There could possibly be a patch update along with the new map release. @true lodge
No more than 20fps
@proud comet the beta testing is over
@night cloak yah waiting
I from iPad 6th generation
@past gorge What's your game ID? And your device too?
@night cloak does this mean that someone tried to hack using my acc?
Possibly.
@past gorge keep sending an email until u get a human response
@daring spindle Frame issues for iPad users have already been highlighted. The team is aware of it.
@night cloak
@night cloak the graphics are better
Device?
@night cloak Asus Zenfon Max Pro M1
Give me a moment. @past gorge
This happens when u change ur flag
@true lodge yes and will be solved soom
*Zenfone
You have to wait
@night cloak Alright
do u guys know around when the footsteps issue will be fixed?
No
Soon
@placid current I have the same problem as you do
@placid current just use headphones to listen in the mean time
So When is the nxt update coming with all fixes.
@next bronze still doesnt work
@molten pier in about 1 month
No confirmed date, but should be soon. @molten pier
@next bronze well, it's actually the game's problem not headphones
@next bronze we do hear footsteps but itās not accurate enough to let us locate the enemy
its either i hear the dude like hes close to me but hes 70m out
or i heard him from my right and hes coming from my left
The team is aware of the issue. A fix will be coming soon. @placid current
I hear footsteps from all directions. Seems like I am surrounded by whole squad when there is only one guy.
Whatās the team called btw @night cloak šš
@molten pier as in the footstep on the map or audio
Oh I know
audio
@daring spindle The development team..?
@next bronze I don't rely on map. I prefer audio
Everyone, audo is bugged and is reported. Please report something new. The fix will be out soon.
The graphics problem
@weary cosmos which one
K
@odd cloud Sound bug, Graphic setting reset bug...etc
When
Yes, all are reported
How about fixing single tap glitch which happen sometimes
does setting your screen resolution higher help to counter the pixelated graphics issue
@molten pier like?
@next bronze no actually, the game is messed up and is not allowing higher resolution
oh
Automatic gun just shoot one bullet sometimes
so i shouldnt use 1440p then
Device? @next bronze
@night cloak any response? Or it's a long process . I can wait
@molten pier The issue has already been brought up. Report the issue in-game to provide more data.
@next bronze yup
@past gorge Sorry, but you'll have to give me some time.
@night cloak ok
@odd cloud when I change WiFi while in a classic match I have to relaunch the game, & when I do the game bugs,the bug lets the player to go through doors and canāt let the player hear his team and vice versa
And FPS and ping drop is a common thing
@daring spindle oh, you mean without opening it? I think it might be a internet issue. The mic bug is still persisting though
What's your ping after switching
Then u guys need a 10 gb update I thinkš
The ping before switching is low
@night cloak alright . Can you private message me if is done?
This update has more glitches than features. Pftt. What was the 2 gb for?
I thought it was my wifiās fault
Certainly. @past gorge
And so I change my wife connection to other signal
@night cloak thanks
@night cloak it will be fixed soon.
Iām not playing it till a patch is released. XD
graphics resetting every open its me ?
Yeah, that's because I think due to the switching and connecting to internet lag
The player has to re launch the game in order to play
I drop in war mode!! WAR MODE without guns!!!!! Thatās limits crossed.
@deep burrow every time and has been reported
Ok
@night cloak how many times did it happen to you?
Hope The update comes before vikendi release
:(
I agree @molten pier
@odd cloud 10 times after this update!!! Just deleted the game in rage xD
:<
@wise igloo did you try reinstalling?
Yes, i tried logged out too, but still didn't work @odd cloud
Clear cache
@odd cloud please tell the development team to fix the graphics bug
Also tried that @molten pier
Itās exhausting
Reinstalling didn't work? You did install it again right? @wise igloo
Meh forget it, im going to play the VN version from this day on now
And the VN version is badly optimize RIP ME
@wise igloo oh wait. Reinstalling didn't work?
No, didn't work @odd cloud
What's your device?
A 2 years old android phone
Nope
Unrooted
I haven't hacked once in my life and i don't used tools
I can't play on hdr graphics after update please help
@vestal python bug reported and will be fixed.
Same problem @vestal python
Even the extreme option in fps is gone
Ya
greeting... can i become moderator or admin?? i have year experience on maintaining mcpe lbsg server
One question: when fix graphics and FPS on iPad 2018?
Soon. @crimson cairn
@crimson cairn soon. It's a known bug.
any admin or mods here to reply what is the use of jingle bell in game
i have collected and it said you will get reward at the end but nothing as such happened
Thanks guys
Hello, @austere shell. We promote members when they prove to be super helpful for the server and the process isn't application based. The staff collectively decides if and when we promote someone, solely based on their performance.
Also, for questions that are not related to the game and related to the server, please use #discord. This channel is reserved for, as the name suggests, providing support about the game.
Waiting with us
@merry sandal please reply to my problem?
@night cloak how soon?
Too many bugs in the new update
...
Main is ping problem
No confirmed date, but should be relatively soon. @wispy hearth
@opaque drift That issue has already been highlighted multiple times. A fix will be coming soon.
I am unfortunately not able to answer that question, @supple wasp. The update is new so I'd say wait for some time and it should be added in #481198147478224896 for all of us to read.
@merry sandal thx
And also, hıw can we get an official annoucement by pubg mobile or tencent games? Is there any channel? @night cloak
okays @merry sandal
Thx a lot. @night cloak @dull vapor
Most of the posts in #news are forwarded to us staff members to share with you guys. As mentioned by @night cloak, make sure you keep an eye on said channel!
@merry sandal Any news in Zombie mode?
as many people found zombies near military base and also bloods in houses
I just have one question is mi note 4 is no more to play pubg or what
You are still able to play the game. @wooden oasis
@wooden oasis that phone can run PUBGM
Nothing as of yet, @dull vapor. Anything we know, we'll let you know!
Ok
Can't say it's the best though.
@dull vapor did you fetch the screenshot?
About that invisible hud
No bro I am asking will it be outdated phone after this update like having more lag and no graphics support because I heard soo many saying that @odd cloud
If you're referring to the recent bugs in the update, they should be fixed with an incoming patch. As to when exactly the patch is coming, we're not sure of, @wooden oasis.
It is in phoniex OS
I will dm you once i boot into it
@wooden oasis nah, it can run the game fine. All that you just heard is because of some bugs and they will be fixed soon.
@odd cloud ok thank u
@dull vapor hey wait, you play in Phoenix OS? Now I'm curious. We gotta talk. I wanna know some stuff.
Drag it to dms please.
DMs
ok
@spiral furnace known bug and will be fixed soon.
thanku
Link?
Yes, he can. @jade turret
Send him the link through DMs, not here. @jade turret
send who?
@dull vapor
Yeah
i did
Hi i need help can some one help
when hot Fix?
Bad ping using wifi or data, starting to happen after update any fix???? Please
I play on emulate I just update my game and left peek not working
š i have tournaments to play how soon is soon?
try remapping your buttons
if its not working
Left peek default button was q. But now was shooting
try remapping them... like reset all your controls and do them over
Ok i will try thanks
@pure oriole check your game settings, the first tab
There are options to modify the peak button action
Bad ping using wifi or data, starting to happen after update any fix???? Please
I know how to reset the buttons. But I was asking it may be a bug
check #520824336513368101
Any news about the resolution problem?
known bug and will be fixed soon.
Any fixes for my problem?
Alright.
@brisk cedar what's your download speed again?
Should i wait more or do something?
K thanks
What crap is that?
Not idea about that.
@odd cloud ok
@vital sluice
@radiant sand did u check the video?
Please, just I want my old graphics settings and the frame rate. So: HDR and extreme
And I don't think it's gonna happen. @radiant sand
Isn't high graphics enough?
no
Hmm
im play every time Extreme
lol
What style you chose?
and i play old days graphics fluent / but now fluent very bad
@dreamy peak facing same issue
@radiant sand these low quality thumbnails make me believe that these kinda videos are for views only
I hope the Old quality again improves. But I don't think so. Because our device eskittil. They want to i buy the new device.
@dreamy peak It's reported to the community team. Please wait for the next patch to release.
I play pubg beta= beta, same / low graphics and low frame rate. Why two in the game incorrect? @feral sluice
There are beta testing purposes. I told him there was a problem with the beta. But there was no correction in the normal pubg. I guess they don't care about me. That's why we're not playing Beta.
@dreamy peak If the devs have done it intentionally. It would be for good.
Any mod on here ?
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
when will pub will upload official apk on their site?
Sorry? @stiff zephyr
@feral sluice u kidding right ?? For good ?? What good can u think ??
Can you ask pubgm official..
Whats this message mean ..
Data has changed and you have been disconnected.
No, if they did this on purpose, it was forcing me to buy a new device. That really pissed me off. Because iphone 7 plus is the same. And my device is better than the iphone 7. But my device almost collapsed. @feral sluice
@night cloak Yes?
i wanted to download the latest apk for my emulator, since the emulator is downloading in loop
@zenith light Your account is banned now.
@feral sluice done it for your good it seems wtf
so i was looking for the apk on official site of pubmobile, but its not updated yet
@feral sluice
Yes. After getting that message
Did you even know how smoothly the iPad 2018 ran pubg?
U said if they hv done it intentionally they r doing for good @feral sluice
It ran it better than my OnePlus 6 which is rocking a snapdragon 845
@safe falcon If that's "unintended" A patch will be released soon. @night cloak
@zenith light You probably used hacks or cheat. Or gfx Or vpn.
@safe falcon i play with ipad 2018 / before very good / now very bad
For god's sake can we get an official statement from the devs? @feral sluice
so mods d'you know when will pub upload the latest 10.0 version on their site? cuz its 9.0
I found a a bell in sanhok but where is the event reward?
Hey the new "rounded corners"," normal" and "notched" options completely messed up how my screen looks. But I thought of a solution. Could it be possible to use gfx tools without changing the graphics to change the resolution and have a normal screen back without being banned?
Ok nice game, I am using full 4g and I cant complete the download before match and im rn afk in game and cant get in play, pls fix this dumb game
@safe falcon No you can't. But i know as i am a part of staff.
This new update just killed my iPad graphics, itās almost unplayable
@feral sluice
Anything else besides those things you want to add as i didn't used any of those things
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
@feral sluice how long for the patch?
@safe falcon Around 4-5 days
Hm okay
@zenith light Send a ss of your acc when you try to login.
@feral sluice u r staff yet u jst know as much as we do. Nothing more:GWqlabsYaoLUL:
Will the patch fix the graphics issue?
They will correct it in the next update bruh
@night cloak Fyi i know much more than you. Thanks.
Look at that cheaters getting banned love it pubg
@feral sluice what more u know about the problem ?? Tell us. Let us hear
@feral sluice yeah but if it is to repair something in game (changing resolution) instead of getting "so smooth graphics" and so on I am not getting any advantage, it's just repairing something the update messed up
In 10 years we will be playing pubg in real life @zenith light
@night cloak Can you understand that i am bound to staff regulations?
@feral sluice
No bro.. its almost 14 days since my id got baaned. And if i was using any hack then why would i come here to say this
@zenith light 3650 more days to go..ez
@zenith light What were you using when you were playing the game.
@feral sluice lol. Leave it.
@night cloak Thanks.
@feral sluice he was probably using gg and scripts for sure
@feral sluice
Whats wrong with this game..
I didn't hack or used any third party app and they ban me .
And my friends who uses gfx tool daily never even got any warning..
Great game
@tropic rapids Or game killer.
Did no one report the audio bug yet?
When is PUBGM going to fix the iPad graphics issue caused by the recent update?
@wild plover heloo marak
@zenith light Have you installed game gaurdian or game killer.?
@wild plover reported 1000 times buddy wait for fix
@feral sluice
Nothing..
Claw settings with fingers
@wild plover Yes. Reported to community also.
Please avoid going off-topic. You can have unrelated conversations in #chat.
@tropic rapids
Lol
If you dont know about something then please don't say something
@feral sluice
No . No . No nothing..
@zenith light I know everything and how cheaters ruing the fun and aft getting banned comes here for forgiveness buddy
Then contact customer support. @zenith light
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
I am facing "pubg forced stopped" with my account only
@night cloak Check pinned messages.