#questions
1 messages · Page 280 of 1
@night cloak What do you mean?
Why isn’t it extreme and ultra FPS anymore on my iPad
I'm unable to spectate teammates after I die it says the match has ended
MIUI Global 10.1
I reported the problem ingame
They removed it for certain reasons. @desert vapor
@desert vapor it’s happening to me aswel, we do not have any information regarding to that issue.
There is sound bug in the new version, The enemy footstep sounds are heard from a different direction (war/arcade mode mainly)
@night cloak I mean the BETA on the Playstore is showing its Version as 0.9.0
It may or may not return in future updates.
Can you reply
@night cloak It's beta for a reason.
I'm unable to spectate teammates after I die it says the match has ended
@night cloak but not getting the frame rates we r paying for is useless
We are aware of the sound issues. Fix is coming soon. @night cloak
@sleek plinth look at the screenshot @elder moon provided, there's blur/uneven ages in the game which make it looks choppy. Device is Redmi Note 4, already reported ingame and several time here.
Again, team is aware of this. @chilly shale
Sorry, but you can only wait. @desert vapor
@sleek plinth
@tidal warren good to hear that
There is no need to install the beta. The update is out. @night cloak
@chilly shale it has happened to me. Give it sometime and it will be back to normal. I promise you!
Just play the live version.
So we have audio footstep issues, pixelization/aliased graphics, and ping stabilization issues. Are there any other major issues with the latest update? Compiling a list.
But it doesn't have the Vikendi map @tidal warren
Compiling a list for what purpose? @real comet
The map will come in 24 hours. @night cloak
@sleek plinth what do you mean? It goes away by itself......like magic?
As was mentioned a thousand times.
@tidal warren for my PUBGM twitter page. I try to help players on their. Keep the ones not on Discord in the loop
I need support guys
What is the issue? @stark seal
*on the platform.
I cannot use VPN now
@elder moon yea, as soon as I opened my game it looked choppy but then after a while it becomes abit more ‘HD’clearer
@real comet Unable to spectate after dying the game says match has ended
Lul @stark seal
Whenever i switch on VPN My game freezes
Can you DM your Twiter page? Would be interested to read it once you tweet about it. @real comet
Using a VPN while playing may trigger a ban. @stark seal
Is it?
We are not sure. @night cloak
I have seen peeps using VPN
Any fixing coming for bad resolution?
@night cloak same bro
Also online teammates are shown disconnected
What the heck is this lag when enemy comes near in this new update? This has never happened to me before, using iphone X
@livid kiln is this a problem that is consistent or one time?
@tidal warren sure thing!
@sleek plinth what phone do you have? If phones are different it might not work.
@real comet Consistent
@wispy hearth maybe
@tidal warren balance high is best I can go now. Even some mid range phone support same graphics
Server lag. Issue has been brought up many times already. A fix should be coming soon. @night fjord
At least the spectating issue
@elder moon on ipad pro?
Experienced it twice today
oh
@night cloak @tidal warren we ain’t even at 40 FPS
VPN Not Working These Days Anymore
I cant play on max graphics please help ;/
Anyone Help?
Also when I'm parachuting my ping is between 900 to 700 ms
@desert vapor iPad 2018 ?
And the buildings look smudged
@night cloak yup
Lag on medium frame rates
@stark seal What are you using the VPN for?
@desert vaporonly iPad 2018 having this issue. Every other iPad working jst fine as before
@stark seal It's costly
Please, everyone calm down, the Team is aware of most of the issues and is working on a fix. No need to panic.
@night cloak which issue
@stark seal how much money for 6gb ram in India
@vestal python resolution n fps
That’s the thing it means if we pay more we r at loss @night cloak
Yea same
Tak that into the DMs please, @vestal python @night cloak.
Please avoid going off-topic. You can have unrelated conversations in #chat.
@tidal warren I just wanted to let you guys know
Those who do not need help, move to #chat or #pubg-mobile.
@livid kiln DM I will tell you
this happens after every match
@tidal warren I thought this section called support
We need help
anyone know a fix?
@stark seal You do it
Try repairing. @quick coyote
Why my character is wearing the backpack and helmet in the lobby, how do i unequip it(only in lobby)???
That's your internet connection probably @quick coyote
@tidal warrenok
Should we uninstall the game till the problem ain’t solved @tidal warren we r up for that
@tidal warren repair and relaunch dont work 😦
There's no way of removing it from display, sorry. @pure steppe
@night cloak I have a 150mbps connection and everything else is working perfectly
That is your choice. @desert vapor
Unless you unequip it, then it will disappear.
Impressive (Excellent work)
I still need help
If you change from data to WiFi it will show up at the end of the match @quick coyote
Okay this audio is so messed up it’s completely messing the game up
Change the Voice back to it was
The Team is aware, make sure to report it in-game as well to gather more data. Thank you. @tacit raft
Hello, @tacit raft!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@night cloak nope been playing on wifi
Yeah no probalem
@night cloak it'll disappear from in-game too.. that's why i cant..it wasn't like this before..duh
@night cloak Bro I hadn't changed anything on my phone but the same thing happened
You're not supposed to use a VPN while playing in the first place. @stark seal
maybe servers are being crazy ¯_(ツ)_/¯ @quick coyote
@stark seal why vpn lol?
@night cloak but in reddit post it says its okay to use
@pure steppe Indonesian Servers Bro
It is not.
will try repairing
It will lead to you getting suspended.
As i Live in Australia i get indo servers
My friends those who play from India they get high ping
The issue of buttons overlapping has already been brought up. The team is aware of the bug. @wispy hearth
K
Why am I getting this
Are you using mobile data? @hexed sedge
Why can t i have extreme fps framerate or hdr graphics anymore,it worked before the winter update
Downloading the big update on data may incur charges. @hexed sedge
You still have to download a few more files once you enter the game.
Restart the game.
Blank bar on far left and right of screen on my Samsung s9+ since update. Messes up where the buttons are. This happened before on an update. Will they fix it? Sent in game support request but they haven't replied to other things I've sent so I'm not sure anyone reads them.
Can someone answer -_-
I did it multiple times @night cloak
Will they make it back?
@hexed sedge this usually means that the OBB file is missing.
K ty
Are you using the Google Play Store to download the update? @hexed sedge
My game is not running well after updating
Hello, @plucky remnant!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Everything is blury
Yo has the update not been live for all countries
😭
When ever there is an update something mess up with the game why
Nice glitch
Updates for other countries will be released later. @west phoenix
You may update with the use of a VPN if you don't want to wait.
The update should be available to most users now. Try rebooting your device. @west phoenix
Hello, @cursive parrot!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@tidal warren restart my phone?
@tidal warren ok, singapore
@tidal warren IOS
Alright, try to sign in and out of your Apple ID. @west phoenix
Or, refresh the PUBGM App Store page.
Or reboot device.
Or reinstall the game.
It should show up.
Don't update if you have Ipad 2018 , graphics looks like crap: Slow frame rate and no anti aliasing...
Anything I click on it says equipped even on coupon scrap

the ping problem still exists...bots still exists ......😑 😑
Hello, @spice gulch!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
I have sound problem in close fight. I can't hear footsteps clearly
@tidal warren thanks it worked
@willow hornet Yes, the team is aware. Feel free to report it in game, the more data abut this issue the better.
@west phoenix restarting the device?
Or which one worked. 
I log in and out of the app store
@@tidal warren Where is the mk47 mutant and laser sight?
Great. Have fun.
@west phoenix
does drowning in fpp mode still exist @tidal warren
We are not sure, could come with the Vikendi map. @willow hornet
Or come with the later versions.
Nothing has been confirmed.
@spice gulch yes, you can die by drowning in both modes.
Is there a fix planned already for ipad 2018?
please dont tell me on the next update
:/
@tidal warren how much days will it take approx to fix the graphics bug?
@tidal warren we can't go above water in fpp mode once we drown.....
The devs are aware of this issue, I do not have an insight look into the inner workings of the dev team, hence cannot let you know more info on the progress. @smoky haven
okay - thank you
Once you drown you die, that;s most likely why. @spice gulch
@tulip sphinx read what I sent to TomicX, same applies.
We do not know.
IOS devices getting bad ping after update any fix?
@tidal warren Ok
I am an iOS users as well, and have not noticed any ping issues. Might be specific to your device or location only, please report it. @brisk cedar
Hello, @brisk cedar!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Devs sounds are broken footsteps are off @devs
@tidal warren come on man try to understand....in tpp mode u can control if u want stay above water or dive swim.....but in fpp mode once u go dive in u can't suface unless u find the land
Update on the play store keeps getting stuck
Yes, we are aware of this issue, It is being investigated. @heady cypress
What error does it show? @sterile thorn
Bro why only Redmi note 4 Got worst graphics after update? @tidal warren
Sister*
Don't call me that either, we ain't related.
No error, just keep getting stuck.
Such strange things to call a stranger.
@sterile thorn try to change your internet connection.
😂
I don't have wifi tho
All my friends who use Xiami Note4 has graphic bug
Buy a better phone
Tell them to report it. Thank you. @next slate
Okey
Hey ''someone on pubg discord server"
Jk
This is Google Play Store related, you should contact their support. @sterile thorn
@tidal warren did u see my last msg.....
@sterile thorn thanks, that helped me
Official Google Play Help Center where you can find tips and tutorials on using Google Play and other answers to frequently asked questions.
I thought that they fixed the sound after the beta
I see items white how can i fix this ?
Thanks @tidal warren
@tidal warren i explained the bug
What do you mean? @mental carbon
on ipad 6th gen extreme frame rate are unavailable, will it fixed soon?
Can you send a screenshot?
@SnowyKat come on man try to understand....in tpp mode u can control if u want stay above water or dive swim.....but in fpp mode once u go dive in u can't suface unless u find the land
okey wait
@spice gulch lol
@spice gulch after the update?
@tulip kindle as of now, we do not know whether this is intentional or not.
@pure steppe it was there for the beginning
and there is one ppl said that the one livestreamers playing with extreme fps on ipad 6th gen
Means they have not updated yet. @tulip kindle
he's already update
How get new map?
@pure steppe u jump into water from hight in fpp....and u get stuck inside water until u find land
@night cloak wait 20 dec at 00:00
İts will come 20 dec
:(
Once you start drowning in FPP you can go back up again. Not sure what you're referring to. @spice gulch
@tidal warren no u can't.....
They said" new map come on 20 dec
@tidal warren tencent will add changing perspectives like in China?
i m talking about fpp and in emulator..u can't
@tidal warren😀
smh my head
Anyone having issues with 3d audio?
People are on left and sound is coming from right
smh my head 😂
Go to #emulator-support. @mental carbon
@weary vessel general problem
Both the mutant and laser sight are missing from the training room, not sure if this where we post that kinda stuff.
Issue has already been brought up. Fix should be coming soon @weary vessel
wait. They working about sound problrm
@crimson gate Those items aren't released yet.
@crimson gate yes, it might not come with this update.
Could potentially be Vikendi exclusive, but that is unlikely.
They actually were not in the beta.
Things that are tested in beta won't always make it into the global version.
estimated when they launch a fix for resolution for ipad pro? @tidal warren
No estimated time. @wispy hearth
Once a fix comes, it comes.
Right now, nobody knows when it's going to get fixed.
Lmao so it was in beta, nice one mods, bushka has a yt vid, as well as several others, but nonetheless, its not here just wanted to point that out, have a great holidays everyone.
Duuudddeee, my footsteps audio are fked up
Is there a way to downgrade update like go to previous version I use iPad and it’s no goood
Issue has already been brought up multiple times. The team is aware of it. @icy carbon
As soon as you update it, you can't downgrade it. @still tartan
@still tartan it's annoying, isn't it
Not nice
Thank you for adding new bugs to games
Welcome
Any news of a patch for the iPad?
Asap you die it will ask you to go to lobby and than no responds from sever
No info about it currently @empty latch
It’s annoying please fix this asap
Do you guys have any idea when they'll atleast address these issues via discord or Twitter or anything?
We are getting annoyed with this update
That is strange since it's not in the training mode of the current beta. Not sure where Bushka got it from. @slate apexeromero14#5155
Please give us the option to downgrade the update
Whining about it won't help. @wooden oasis
Ya bro but with its not able play a little biy
At least they have pushed some hot fix
Just wait for the patch update. There's nothing we can do.
#fixpubgm , tag pubg mobile on twitter with this tag , and freak the hell out of them with the amount of tweets
@everyone After the update the game became like... We cant play it.. Its so iritating when u waste ur 1.5gb data for a game update and see developers adding bugs 69 69 69 fix it or Fortnite >Pubg 69 69 69 #DeveloperGae
Sound issue? Wrong direction
@woven atlasBeing sarcatic while being a mod doesn't look very good to good the masses LuL
How get new paint?
High ping issue because of cross server matching 😤
@crimson gate already told these players devs aware of the issues. Just need to have patience
@torpid zenithexactly
@woven atlas how get new paint?
Still not an excuse for sarcasm, it's ur job to repeat urself either step down, or do it right
No idea on that one . Yet to figure it out
Why is there conqueror players in Bronze rank
After the update the game resolution has been too low. I can't even read the words written. It is not smooth. Old control layout have been erased.
Devs are aware
@serene steppecross server matchmaking, only reason I've heard of this is a small player base
@spice zodiac agreed, thats why i am using gfx tool
@torpid zenith don't use GFX tools... It leads to ban of your account
@torpid zenith I recommend not to use that. They may ban your account.
@torpid zenithUr at risk of a ten year ban
@snow valve i dont use their special features thats why i am still using it without any problem
Exactly
@snow valve they wont
Damn,
@torpid zenithIf ur Soo confident then ok, good luck
@torpid zenith enjoy your ban
@crimson gate thank you...
@torpid zenith if you get banned by any chance it's not possible to unban account easily do remember
👀
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
@torpid zenith ^^
is just me or the sound of footsteps is really wrong?, weird in 0.10
You are just inviting the ban in your account
@rain wraith Many people's are getting that bug.. Kindly report it in game👍
Devs are aware of it brother. @rain wraith
Thanks
@woven atlas yeah i know that.... As they mention that if you modify or manipulate their game data they ll ban you.. But if you are just changing a file which is created by your phone dsnt lead you to ban
@rain wraith me too getting weird footstep
Weird footsteps, lag, low resolution, high ping.. Too many bugs
@vernal heart
It's a well known bug now, devs are aware of it kindly report it in game👍
Where tf is vikendi at 🤔
@vernal heart they dont take action... I stopped reporting hackers.. Even i have a clip of hacker which i captured today.. But i know if i share noone cares.. Even asia's top player is using mods but they dont take action
@vernal heart use customer service. you must live chat.
Anyone know when vikendi coming?
@vernal heartyeah come on 20 dec
Oh ok cool
Hello, !
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
and will come at 00:00
Colol
@vernal heart check the machete Messege to how to report 👍
Thanks and have a good day
Your queries are solved
Move to #chat 😀
Thanks
Anyone got stuck on downloading resources after the update?
@proven hinge Check internet connection and try repairing your client
Firstly I thought my headphone is broke then I test my headphone, then realize its game bug
You know why when I put myself in a balanced chart and I restart the game its remains in fluid after?
There is a huge problem with footsteps with the last update that's not even playable
@proven hinge install files are missing.
Pixelated graphics and xtreme lag!!!!!
@ancient bison many players have contacted about it, devs are aware of it... Kindly report it in game 👍 @distant hearth
@snow valve nice thanks
@ancient bison no problem, have a good day 👍
Your queries are solved
Move to #chat 😀
@snow valve my problem is still pending...
Yes, what?
Why hackers are not getting ban? Why a player winning every single game with 20+ kills having 72.0K/D and still at top 1st position in Asia server?
We are not a game developers
Just report the hackers if you encountered them 👍
I Can't do anything about the hackers
Okay
Keep reporting them 👍
Yeah can't do anything else..
!Bata
The only thing you can do is report the player. We aren't game developers.
@night cloak yeah that's what I told him
Is cross server matchmaking up?
Yes, it is.
@silk hamlet yes it is currently
What I if I get in Asia server with 400 ping
No. @echo sleet
Who’s gonna be responsible for that?
Very strange o.o
You should not have ping issues while cross matchmaking.
If you do, you have the option of not being cross matched
You will be playing in your own server.
Got it. Thanks
Well I have issue in my own server so server is gonna he must frame drops
I don't understand what you're saying, sorry
They still didt fix ping issues so far
Server ping. The issue has already been brought up multiple times. The team is aware of it, a fix should be coming soon. @silk hamlet
Someone please tell me is the update out for Romania yet
Yes it is @jade palm
Hi i have updated and the snow isnt showing
If you haven't got it yet do the following
On Playstore try clearing cache @jade palm
on my in game lobby
@ember juniper snow map will come on 20th december
but the lobby
Kk
Check in graphics there might be a theme
nop just classic and haunted
why is my screen so large sized now in game
its huge
Was it good before?
yes
Try reinstalling pubgm and try the client repair
cant even click out of events
Send ss
@night cloak what do you mean? Can you explain please
my game is with anti aliasing disabled I do not know how to activate this with low resolution help me please
@snow valve how do you do that?
Cache
@night cloak same here i am still wondering...
Go to settings
Apps or installed apps
Find playstore
And there will be a option of clear cache @jade palm
this notch bug on pocophone still not fixed ?
@silk shuttle there is a option to change it from settings
Fix the frame drop issue please
@snow valve hoo i see, thankss buddy 🙏🙏
@silk shuttle No probelm
@snow valve my phone is xiaomi redmi note 4
Km done dighting these conqueror players on bronze rank FIX THIS
@keen nexus anyway to make it normal?
How can I change this? I do not want to use gfx tools
@night cloak waiting for fix
fix from the devs take forever
It's because you can not play like that.
Guys I can't play the game. There are framedrops all over the game. Am I the only one suffering with this problem?
I can't shoot people.If I press fire button, it fires for a sec and the stops.
Thank You Guys
I noticed only one thing: the resolution was low on all Redmi Note 4.
Yes
Just report.
Anybody with a snapdragon 821 suffering framedrops than usual?
@keen nexus yes
@keen nexus yes
That's the most helpful thing you could do
is using gfx tool for graphics enhancement can result in a ban?
@night cloak ok
What a massive screw up this update. Sound coming from different places, graphics are much worse, and we still have to wait for Vikendi. 🙄
Hi guys is anybody have issues with audio after the update?
Yeah, it was in the beta too. They elected not to fix it apparently @brazen zodiac
@brazen zodiacyeah
@neat turret i lost few games because if that
pubg mobile is not more like before
How to turn off that sound in lobby it’s annoying
Yup, don’t base position off of sound.
audio, music off
And for me it becomes more laggy
I had to delete pubg
Fix the frame drop issue please
@safe saffron yeah exactly, even my game feels sluggish
And what is with sound thing I can’t tell where is coming from anymore all fkd up sound
How to roll bk to old version
I can’t even tell where enimy ex’s r coming from anymore
Lol, nice.
Sound to fkd up
Do devs even test this crap
Yep! For a couple weeks. They just decided to add it, with the bugs
Devs only test the colors on new outfits and new prize scams
So devs, how do you fix the screen size
When Will be Fix Update ??
With Extreme fps fór ipads ?
The team is aware of it. A hotfix should be coming soon. @night cloak
Who knows.
Graphics settings are missing, no antialiasing
Sound is completely off
Frame drops
Increased load on the device
Those issues have been brought up multiple times. The team is aware of most of them. @neat turret
Wow, i suprisingly am not facing any of these problems.
i play on europe server but in the game uts asia server and its 500ms ping
its supposed to be feature or what ?
It's server lag. The hotfix will come soon. @chilly sluice
What the hell lmao
I cant log in to pubg when i press google play it loads forever
That's sad. @keen solar
The issue has already been brought up. The team is aware of it. @keen solar
What device?
Nothing we can do for it. Just play a different game... buy some IAP... wait for the update...
Ipad pro
There's a lot of issues for iPad right now.
@night cloak are you a mod or something?
Most of the issues have already been brought up. The hotfix will come soon.
I'm not. @pure steppe
Does anyone know why i cant log in to pubg
What's the issue? @serene steppe
Well then you're just guessing.
Alternatively, everything is working as intended. The problems are with your device 🤪
Is this supposed to happen?
No
Obviously, I'm not a developer so how would I know? @pure steppe
@night cloak nor you have any type of contact with the team.
@night cloak well im in the screen where you chooce facebook google play or quest and my account is on google play so i press it and it loads sooo long time feels forever (over 30mins) then game crashes
A problem where graphics settings resets every time I open the app '-'
Just a physics bug.
It's a vehicle spawn. It's normal. @tepid tartan
@deep burrow did u disable Auto-Adjust graphics?
@night cloak i have done that and i have pressed the repair button too it does nothing
Reinstall the game
@night cloak I was told server glitch
Reinstall
Dont work '-'
Shouldn't be.
@night cloak i just did and becauce it did not help i came here
hello

@keen solar why is it unacceptable? This kind of thing happens At the end of the day it’s free to play!. Don’t get why people get up in the air about it. If you paid for the game then fair enough. But you haven’t.
how to report bug?
What device are you on?
im so pissed
@serene steppe did u try logging in via other ways?
@woeful yarrow What's the issue?
is anyone having audio issues ?
Where is patch notes?
@woeful yarrow yes
audio is coming form opposite direction
@woeful yarrow same problem
@pure steppe i have many accounts and quest is the only one working but i dont want to play new dude
@woeful yarrow yes your right, its bug
New update is so laggy !!!!!
Yes, that issue has already been brought up. The team is aware of it. A hotfix may come soon. @woeful yarrow
@brisk reef it’s not our choice for it to be made free. Tencent chose that.
They had a beta with all the known issues and they pushed out this cluster* anyway.
@woeful yarrow footsteps are mismatched I have also faced this
sheth thanks for info
No worries
@night cloak who are you?
So what do i doo
I'm Sheth.
:(
i thought its a server issue .. now every match its same
Hold on, let me figure it out for you. @serene steppe
Many players have experienced that. You're not the only one. @woeful yarrow
Yea
This has been the wost uptade so far only good thing about this uotade has not even come out yet (map)
What does it say when it rejects your login? @serene steppe
@night cloak no it loads with the running dude loading thing and it loads for 5 to 30minutes and then game crash
So much laggy :(
Have you tried repairing the client? @serene steppe
?
Yes it did nothing
Huh.
@serene steppewhich device r u using?
Try clearing google cache.
@night cloak i wish they fix everything !
And i have restarted my phone did nothing and i have deleted and reinstalled the game too and did not help @night cloak
@little forum s9+ (exynos)
@lime juniper Help him ^
@serene steppehave u tried guest mode
Wait for update to unscrew itself.
@little forum quest mode works but i want to olay on my own account
How much RAM do you have available, @serene steppe?
@lime juniper 2.8GB
Try a fresh sync on your google account. @serene steppe
What exactly is the issue?
RAM reqs to login now?
New iPad Pro can only handle high graphics and frame rate lol
He can't log in with his Google account. @lime juniper
Yea
@lime juniperhe can't login with his Google account guest mode is working
I thought you meant that the game crashed.
@lime juniper it does when it loads for a long time
He stated that there was a loading icon, then it crashed after
Let me try
Similar problem.
@lime juniper bro the ui in new update is very poor what to do
So, has the community team that doesn’t interact with the community let you know about any plans to roll back or hotfix the update? @lime juniper
Unfortunately not, @neat turret. But there will be a patch soon. You will need to wait for that patch, @simple field. Try reducing your graphics in the meantime.
🤣 ok. Waiting. even though this should’ve been fixed after beta
@lime juniper yea it worked but now all my settings have reseted and the resolution is trash
Restarting the game should reset the animation, @night cloak. Please report this in-game.
How much time man ?
Kk
Okay guys. According to Soul Mortal (an Indian youtuber), the issues will be fixed soon in a patch . He has got this information directly from the PUBG team
@lime juniper should I report in ‘contact us’ or bottom left corner report
@night cloak
Soon huh? Like we’ve already been told? How insightful. @safe falcon
Glad to hear that it worked, @serene steppe. If you see users with similar issues in the future, you know the solution, @night cloak. Thank you for all your support in these channels. We do notice your work.
@neat turret these guys are just Guessing there'll be a patch
And they don't guaranteed the fix for the issues on ipads
Mortal on the other hand did.
@safe falcon lol we believe in mods not ytbers
@lime juniper of yea this happened before while playing with my friend so in my screen some games i could not see enemys and my friend could and i just saw musle flash in mid air but my friend saw the enemy we were on duos will this be fixed?
Whats up with footstep sound guys... They are all over the place... I lost 3 games bcoz i could not hear where the enemy is
Update messed up inputs and now my device is in “silent mode” and mics don’t work/can’t hear others
Hopefully this gets fixed soon!
@grim shuttle That issue has been brought up multiple times. The team is aware of the issue.
You may report the bug in-game to provide more data.
this sucks
@trail mango Report the bug in-game.
@night cloak its an enemy render issue not resolution this happened like 8hours ago and i just could not see the enemy at all but my friend could
it wasnt like this before
This is getting comical. Let’s take this beta. Ignore all the surveys.
And push it out on the App Store.
Low resolution leads to that. @serene steppe
@night cloak doing so now
Thank you. @trail mango
The update is full of bugs
@night cloak no the game looked as high resolution as before uptade and same resolution as my friend
@night cloak I don't see anything wrong with that.
Has anyone inform the PubG support team about the in-game sound more specifically the Foot Steps sound and is it being taking care of?
Report the issue in-game. @serene steppe
Please fix the graphics problem ASAP
Please take such comments to #pubg-mobile, @neat turret. Thank you for your kind understanding.
@abstract anvil The team is aware of the issue. You may report the bug in-game to help provide data.
What device are you using? @sonic snow
Hi guys, when I open the game I got message said “Data has changed and you’ve been disconnected”. May I know what happened?
Thank you
MI note 4 @night cloak
@night cloak it is wrong, because you can accidentaly pass your finger and you'll close the app, before it wasn't like that and you had to double swipe to close the app
Many players using the same device as you have highlighted the issue. The team is aware of it. You may report the bug in-game to furthr provide data.
@glad harbor Check if your internet connection is stable.
@night cloak What device are you on?
Reported already @night cloak
Annnnnd now I can’t do anything to report it lol
Thank you. @sonic snow
@trail mango Report it here.
@night cloak iPhone X
Haven't seen any issue like that before. @night cloak
Can someone help me with this please?
Try getting in a game and see if it affects your gameplay. @night cloak
Repair your client. @limber kernel
I did
Did you update the app?
Yes. I updated yesterday. I was fine until this morning when I woke up I got the message
Have you tried re-installing the game? @limber kernel
Anybody else having audio problems with the footsteps in game?
Yes I need help
Server disconnects
Why am I having lag issues and reconnecting issues
It’s freaking bad man
I’m getting tired of it
My internet isn’t the problem
Yes, that issue has been brought up multiple times. The team is aware of it. In the meanwhile, you may report the issue in-game to provide more data. @brazen stirrup
@agile vine It's server ping. There will be a hotfix soon.
@night cloak dude it’s costing me games and points
Okay Seth thank you
It’s so dumb man
If we have bad audio problem should we report the bug? :D
Approximately in your opinion when will they release the hotfix?
Yes. @regal nebula
Thankyou sir
There may be one next week, that's my guess. @agile vine
Or possibly when Vikendi gets released, which is in 24 hours.
It should. @agile vine
I hope so
❤️
If it doesn't then it'll take a little more time.
It all started when they did maintenance
So whatever they did in that time messed the game up bad
There are a lot of bugs when the update went live.
Huge updates don't come without bugs.
I have a tournament tomorrow,i hope the bug will fixed today/tomorrow
'Huge' update 1.6gb for snow theme and poop graphics?
why new version is lagging ?
Server ping. The team is aware of it. The hotfix will come soon. @upbeat rose
@night cloak no server ping is okay.. it was below 200
Then it must be your device.
no every one is facing same
Sometimes in game my mic mic doesn't work?
Server lag, @upbeat rose.
oh okay then
Although the mic icon is flashing
Report the issue in-game. The issue has been brought up before. @long solstice
The other side cant hear me
@torpid matrix #emulator-support
Click it
You can assign the role in #504819353049628683
hi guys! i've got a question. Where is the MK47 and a g36c from PUBGM.????
@night cloak how?
They're not released yet. @shadow ether
Release with the new map i assume?
:,(
Thanks pubg!! Why my device graphics bad!!
Ipad 2018
ok ban me
!!
Where admins
or mods?
why bad graphics
are you serious
The issue has already been brought up. The team is aware of it. A hotfix will come soon. @dreamy peak
@night cloak do you know who I should contact about my problem? “Data has changed and you’ve been disconnected”?
I did not come across that problem before, I do not know a solution, sorry. @limber kernel
Why they have taken down the season recap feature in this season? I miss the feature a lot.
They have their reasons on taking it down.
@limber kernel maybe you got banned
@night cloak let me know if there is any chance of getting this feature again in future updates?
I was using the different pubg version from VNG
They bought their own copyright. Was trying it out
There's no confirmation on that, sorry. @young rivet
But it wasn’t hack or any cheat.
can we get an official mod here
How do I get the beta
You should download the global version from the Play Store.
Third party sites aren't reliable.
@limber kernel only from playstore and app store is allowed officially
Sheth is right
@slow basalt Beta registration is closed right now, so you wouldn't be able to play it. The update is already live, so there's no point in playing beta.
@slow basalt beta is closed
K
Beta isn't closed. It's just registration that's closed. @loud shell
The issue was that the account was created in another game version, @night cloak; in this case, in the Vietnamese version. Game accounts that have been created in other game versions cannot be used in the global version of the game, or vice versa.
Ah, I see. Thanks.
Lmaooo what did they wrong in the new update
@limber kernel
403 when is a fix for the huge screens on ipad being released
There's your answer.
ah that's the problem
iPad Pro 2018 still not compatible with pubgm...since the new update its buggy andy laggy af...screens shown to big
It will be corrected soon, @daring pine. That is all we can say for now.
Its unplayable for me...all settings gone
@night cloak
Hey i got same message that data has changed and you have been disconnected and i tried to reconnect and got banned for 10 years
Is my iPad 2018 having issue due to only 2gb ram?
Did you download the app from a third party site? @zenith light
@still tartan No, wait for a hotfix.
@night cloak
No . I downloaded the game from playstore only
Are you sure?
@night cloak
Yes. God promise
@daring pine same here
@night cloak
And its almost 14 days since my id is banned and i am trying to contact them for help
Was your account created in a different version of the game? @zenith light
10 years is a huge punishment. It never happens without a proper reason. If they do not reply, it means that the punishment was justified. @zenith light
@lime juniper All the redmi note 4 users are facing crashes on loading screen despite having 4Gigs of RAM and a good processor.
Devs never really they sleep on cocane
Unnecessary comments in #chat please. @silk hamlet
@night cloak
No . Same version always.
I downloaded the game on very first day of the release from plaustore and i was at level 64 . Never hacked or used any third party app. Nothing
Hey I need help
I get this message when I try to log in:
"The data has changed and you have been disconnected"
There's no one online on my account and I can play on guest....
What should I do
Huh.
@night cloak
What else could be the reason to ban someone for 10 years without any warning ?
Did you download the game from any third party site? @steep hull
You'll have to email customer service for that. @zenith light
@night cloak no I updated it from playstore and I can play on guest
@zenith light rank and server?
Can the screen resolution be adjusted for that device, @night cloak? If not, they will need to wait for a patch.
I deleted game. Thanks Pubg!! Damn your update. My device Ipad 2018 but now very poor !!
Was your account created in a different version of the game? @steep hull
Venting isn't gonna solve problems. @dreamy peak
What does they mean? I created it 7 months ago
@lime juniper They have to wait for a hotfix then.
@night cloak
Yes i am trying. But as these people have same message but there id is accessible .
Bro anyone help.
Game graphics is worst for me after update.
Does anyone have that same problem
Did you download any alternate versions of the game before? @steep hull
Device? @alpine plover
OnePlus 5T
I'm sorry, we can't do anything about it. You'll have to email customer service should you want to find out more about your suspension. @zenith light
That's another device that has graphic problems, huh
@night cloak
Yes. Thanks
I wish they reply me back soon
Omg this game...my controls are messed up hopefully it doesnt take too long....ffs
What exactly about the graphics that's bad? @alpine plover
@night cloak I always had PlayStore version and I kept updating it, it lets me play on guest but doesn't on my account
All the best. @zenith light
@steep hull I see, hold on.
@lime juniper Looks like that error isn't just restricted to alternate versions. People who have downloaded it from the Play Store have the same issues.
@steep hull Did you try logging with another social network and see if that works?
@night cloak screen has more pixels. Can't able to find enemies .
@night cloak yes I tried Facebook and PlayStore
Rendering issues?
It usually happens during matches when players get banned, @night cloak.
They didn't mention that they got banned though, @lime juniper
Who is having this issue now?
@steep hull Can you send a screenshot of the error message?
@steep hull and @zenith light
@zenith light got a ban for that, so his problem is solved.
Someone knows when they will fix the screen issue? Its dang urgent i bought RP but cant play at the ipad 🙄🙄
There will be a patch update soon that'll fix most of the bugs. @daring pine
@steep hull It seems someone recovered your data. Like it was stated as a lost account.
after the update i was hoping for better matchmaking.... even with global matchmaking its taking more than 5 minutes for a que... and when it does the ping is sooooo bad its almost unplayable. hopefully this game wont end up like console or PC....and by that i mean in the garbage
Clear your game cache. @warped arrow
@lime juniper
Yes me. I was banned for 10 years after getting that message
@night cloak what does that mean ? What do I do
that wont help lol
@sheth you're an idiot
is soon within this season? thats messed up oml
Good to know. @fickle cradle
yw
It should be. @daring pine
is it just me, or is it after the update i get random graphic freeze?
game cache has nothing to do with servers
it never happened to me before the snow update
@steep hull What you've to do is login to guest account and try to contact in game customer support from there. Copy your character ID and send them the problem with details.
this update is filled w/ rando rendering issues w/ terrain... horrible latency for us NA players...
NA gets no love
best part about this update... "COLLECT ALL* in inventory 😃
@night cloak I did but it will take weeks to get replied back
I ain't got any problems with the update
@steep hull Yes, unfortunately you've to go through this.
ONLY GOOD PART @fickle cradle ....now if i could only get a freaking game to collect themmmmmm
Report them in-game. @silk hamlet
chinese hackers are the best hackers
Dev never respond
There's no use posting here either.
the Devs are almost as bad as bluehole
@night cloak best said.
No use posting in game also
Please avoid going off-topic. You can have unrelated conversations in #chat.
Then why bother posting about it here? @silk hamlet
currently at 8 minutes waiting for an NA que.
It's not just NA that experiences this long queue, actually. @warped arrow
@night cloak mind ur business some wanna be bot
@night cloak @warped arrow please move from this chat
Im making my graphics smooth but after i reset the game going automatic to balanced
Other servers experience it too.
Why?
Because you are just chatting
@night cloak so no one has a better idea? I already wrote to them, what do I do in those 4 days of waiting? U have any alternative solution?
Make sure that is disabled. @copper parcel
i can play EU servers with instant drops all day long... so NA is definitely an issue
10 minutes and waiting
@steep hull For now there's no alternative solution and trust me nobody can help you without the CS. It's an account related issue which must be fixed internally. Meanwhile you can play on your guest profile.
@warped arrow Did you enable cross matchmaking?
like i said before.... the ping is 200ms plus
which means im dead before i can shoot
If it still results in the same long queue, then change game mode or server.
LOL
Then I can't help you further.
lol ive said this like three times now. other sever pings are 200 ms plus.
@night cloak why do i get the feeling you work in outsource IT ?
NA ain't a problem, it depends on how good your internet is, and how well your phone can handle the game
I have barely any experience in IT, lol. @fickle cradle
NA is a problem... im currently at 13 minutes que time for NA squads.
my internet is fast..... that not the issue and neither is the phone
@night cloak
Hey .. whats that mean ha.. ?
Your problem is solved ......
its the matchmaking and i guess lack of players in this game
@night cloak well you should apply for AT&T fast. I'm reading your responses with an Indian accent now.
DED
I'm running a s9 and 1 mb per sec at a good point in the day, I dont have any problems with the NA server, yes it may spike every now and then, but nothing that interferes with the game that much
Uh, okay.
Bandwidth doesn't really matter for gaming. Ping is King
I have 0:30-2 min loading queues
its not the NA server its the NA matchmaking
"I have barely any experience in IT" and yet gives advice on latency issues.
Its matching you with others close to ur level
Well, if you're that good yourself, why not solve it for him?
bruh @night cloak apply for AT&T now... get paid them big bucks to talk w/ your indian accent
@night cloak im trying to help you out bud.
again thats an issue.... when im waiting, 15 minutes now for ONE GA<E