questions

[night cloak]

Forever.

@night cloak

they didn't work on a brand new map to remove it after.. so yeah

Ok

[rapid swan]

Fix ping issues 🙂👍

Please ffs

[night cloak]

it's your network, not the game @rapid swan

sorry

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[glad harbor]

what 🤔 how message deleted 🤔

[rapid swan]

Network is fine

YouTube working fine

[night cloak]

that's a multiplayer game

[rapid swan]

Even on full hd

[night cloak]

not YouTube

[glad harbor]

armory having problem for me or others too??

[rapid swan]

Why not pubg

[night cloak]

Please use #pubg-mobile for chatting , @night cloak @rapid swan

Clear your cache. @rapid swan

he's complaining about game lag. we're not chatting @night cloak

😭

[rapid swan]

And there was a glitch i can't drive that car and can't even get out

So my frnd used nade to knock me out

And revive me

[night cloak]

Reinstall the game or clear your cache.

[rapid swan]

Still there was button drive and get in on my screen

[night cloak]

if it happened only once it's fine
if it happens often, report the bug then reinstall @rapid swan

It can be explained in short. It should not look like diecussion, @night cloak.

then please, explain it to him

Clear your cache or reinstall the game. It's as simple as that. @rapid swan

Alright, now move to #pubg-mobile

[rapid swan]

Ikr

I have done that

[night cloak]

@night cloak have you made any changes to the game /use a third party app/ use an unofficial emulator?

[rapid swan]

Still your server Knock me out of game everytime

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[rapid swan]

And i have to restart game everytime

[night cloak]

Then it's your device.

[rapid swan]

So you want me to buy ipad ?

Vv nice

[night cloak]

That's not what I meant.

nobody mentioned ipads

Reboot your device, that's about all I can say.

[rapid swan]

Nice Solution🙂

I wasn't aware of this solution

Thanks mate

🙂

🙂

[night cloak]

Stop spamming

[half kayak]

Could you guys take this discussion to #pubg-mobile ?

[weary cosmos]

everyone want vikendi map release in this month

[night cloak]

it's toomorow @weary cosmos

#news

[weary cosmos]

@night cloak what is #news ?

[night cloak]

a channel with pubgm news

If you are having any ping issues. It is because of the maintenance. Many users are facing it. It will be alright in mean time. If you are facing this from a long time then it is because of some optimization issues in the game. Meanwhile you can try playing in the closest server or using your mobile data to play. Hope this helps, @rapid swan.

Help, Miramar is showing in black however other maps are fine

have you tried to clear data and reinstall miramar

How to reinstall Miramar?

This issue might get fixed in the next update. Did you tried reinstalling, @night cloak ?

The game*

Nope

Try that.

[feral sluice]

@night cloak What are your phone specs!

[night cloak]

settings > apps > pubgm > storage > clear data
open game, login and download the maps again, if that doesn't work reinstall the whole game @night cloak

Also whenever I start the game before going into the lobby it throws me out to my squad matching homescreen and asks for 'enter match again'

[feral sluice]

@night cloak What's your real problem?

[night cloak]

Please don't mass mention . It may lead to permanent ban, @night cloak.

then reinstall the game

@night cloak What device are you using?

Android

more exactly?

[feral sluice]

@night cloak That's mostly because of your internet connection. And you can resolve miramar issue by reinstalling the game.

[night cloak]

Specifically please.

@Bérø#1305
How many weeks does my game give you the flush of your game and download the game from the polystrove
I did the same
Please disable my account after a few weeks

[next bronze]

@night cloak?

[night cloak]

?

[wild moon]

Will we be getting the 2 new guns in the update

[next bronze]

@wild moon only 1

[night cloak]

Discord staff don't have access to in game account. What is your question though can you explain, @night cloak?

[next bronze]

and a new attachment

[feral sluice]

@night cloak I am sorry. But I can't understand you.

[glacial lava]

is there a way to fix the screen cut off on iphone xs max?

[night cloak]

@next bronze
yes?

@feral sluice congratulations.

[next bronze]

@night cloak we dont understand u

[wild moon]

That sucks

[night cloak]

you've been banned for installing pubg from an unofficial source, nobody can help you. sorry. @night cloak

[desert barn]

tap repair button at the login screen

[feral sluice]

@night cloak Thanks:GWaobaWink:

[kind drift]

@fiery horizon use #chat ffs this is support channel

[feral sluice]

Lol

[austere narwhal]

Hello guys pubg lags in classic games but never lags in arcade or classic games in other server can you please tell me a solution. My device is Redmi note 4 miui 10 global stable no root, WiFi 50mbps, 4g speed 8-12-15mbps depends on network coverage the game lags in classic mode specifically in Asia server even with 28-60 ping, but in other server with 280+ game never lags

[night cloak]

The lag comes from the maintenance, it will be fixed in the next update, probably.

[tiny mountain]

Hallo Rüddencliffe here ja ja ja how may I help you?

[night cloak]

Stop posting that in every text channel. @tiny mountain

[tiny mountain]

Just in support channels •u•

[austere narwhal]

I play with smooth graphic + high fps lag happening while close close fight my character movement become jittery I can't move faster can't dodge shots

[next bronze]

@austere narwhal high fps is only limited to 30fps

[night cloak]

Try lowering your frames.

@night cloak
I used the tencent buddy simulator that my friend had given me

[next bronze]

clear your cache @austere narwhal

[storm flume]

Hello, @night cloak!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

[night cloak]

@half kayak
Yes sir

@half kayak
I've been deprived for so long
I am very saddened by the deprivation
There are no other weeks left until the end of the fourth season
I bought the first quarter of the royal elite plus
Please forgive my account
😭 💔

Email customer service for that if you think you've been wrongfully punished, we can't do anything here to help you. @night cloak

@night cloak
I am gmail myself here?

[storm flume]

Please refer to FAQ 6.1 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[primal charm]

I completed weapon master but I didn’t get the title

Like I killed 6 players with 6 different weapons on plat rank

[night cloak]

Did you knocked and killed with the same weapon, @primal charm?

[primal charm]

I knocked them with different

And killed them with different too

[night cloak]

That doesn't count.

[primal charm]

Killed too

[night cloak]

Wait.

Did you finish them all in one match?

You have to knock and kill with same weapon. It has been changed since 0.8.0 update

[primal charm]

Smg , ar , sniper , vehicle , nade and shotgun

In the same match

In platinum tier

[night cloak]

Did you knock him with the smg and finish him off with the same smg?

@primal charm

I sent a game backup from the game settings
After a few days send me a system auto message
A computer message that was sent automatically, not by an individual
The message was told to download your game from the play store
I did the same

[primal charm]

Yes I did

I even recorded the match

I was going to upload on yt but I didn’t get the title

[storm flume]

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[night cloak]

Try emailing to customer service. @primal charm

@primal charm^

[storm flume]

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[atomic sleet]

what's the purpose of the maintenance?

[night cloak]

Preparation before update , @atomic sleet.

[atomic sleet]

oww so it's not the actual update

tommorrow?

[trim sapphire]

Is that problem with Quick Scope change placement taken care of yet? My support ticket didn't get any response: (

[night cloak]

Where's the world for a little mistake
Does your account deprive you of more than 2 months?
Which game is so poorly supported?
Is not there anyone to get my gift
My account was level 50
I bought 8100 uc for my account
Why should I miss a Royal Pass Plus?

Should I endure all this deprivation and harm for a simple mistake???

Yes. There is problem with quick scope. Check out pinned message for more , @trim sapphire.

Email customer service if you think you've been wrongfully punished. There's no point in repeating.

[copper junco]

Is the update out at any country?

[night cloak]

No.

[trim sapphire]

@night cloak nah it's about positioning. I set it to the right side in Controls and it's in the center of my screen in-game.

[rigid mason]

Is there a way to revert the resolution back to the previous update? the screen is too wide now i need to stretch my fingers further than i usually have to just to close the map.and now alot of buttons are covered by my front facing camera(iphone)

[night cloak]

When I support email 100 times and the answer is not given by an individual, what should I do??

Contact in game customer service , @night cloak.

Not sure about that . You can try repairing the client , @trim sapphire.

[trim sapphire]

@night cloak thanks, trying that rn

[night cloak]

Nope. And if there is any way then it is illegal , @rigid mason.

Let me know if it works, @trim sapphire .

@night cloak
I have repeatedly reported it
But I did not receive a message given by an individual or a human being

It takes time . Maybe 1 day to 1 week according to the reports they receive, @night cloak.

[echo drum]

@night cloak what is the email address that you’re using for this conversation?

[rigid mason]

@night cloak alot of iphone players gona get pissed tho fr.i hope this change is not permanent

[night cloak]

I hope so , @rigid mason.

[echo drum]

Change 😳 ?

[odd cloud]

@night cloak what happened after you got it from Play Store?

@night cloak how many times have you actually emailed them?

[dapper scarab]

HELP!

1. single fire on auto weapon on auto mode! happened many a times!
2. movement joystick is not responsive in intense situations

[odd cloud]

@dapper scarab you mean are you sure you didn't change the fire mode?

[vivid violet]

I will facing problem in pubg beta app when logging

[dapper scarab]

@odd cloud yes, thats why i have reported bro! I play this game a lot mann!😂 wont make that mistake

[night cloak]

@dapper scarab random bugs are to be expected in the game as it is still in development

[wet estuary]

Anyone?

[night cloak]

You can do file claim @wet estuary

@vivid violet Registration was closed few days ago. Will be reopened in the future.

[odd cloud]

@vivid violet beta is closed, since the day announced was made

[wet estuary]

@night cloak does nothing

[night cloak]

Did you tap File Claim?

[wet estuary]

@night cloak @night cloak like it's unlocked, I just want to know what went wrong

[vivid violet]

So now what can I do

[odd cloud]

@dapper scarab are you sure it's not your phone that freezes in intense situations?

[wet estuary]

I was in the middle of the game and it locked me out for 5 minutes

[odd cloud]

@vivid violet new update will be released soon

[night cloak]

@vivid violet You can only wait for it to be reopened.

[odd cloud]

Uninstall beta

[dapper scarab]

phone doesnt freeze, is it sweat though @odd cloud idk

[night cloak]

@wet estuary Try reinstalling.

[night cloak]

Is your internet connection stable?

[wet estuary]

Yes

[night cloak]

You can contact customer service to know reason behind the ban , @wet estuary .

[wet estuary]

@night cloak I wasn't banned

[odd cloud]

@dapper scarab do you face similar problems while playing other games as well?

[wet estuary]

it just logged me out for less than 5 minutes

[night cloak]

@wet estuary Either you used VPN or a 3rd party app interfered.

You sure your internet didn't crash?

Oh yea to know reason of abnormalities*

[dapper scarab]

no not at all, i play c-ops often and some mcvs too @odd cloud

[wet estuary]

@night cloak thank you, that's what I was thinking

[odd cloud]

@dapper scarab hmm, I guess that can be a bug then. I suggest you resetting the layout and give it some rest shots in Training & Arcade mode and let me know the results.

[dapper scarab]

oh ya! ps that never happened in tourneys, i play em often

[wet estuary]

@night cloak i use an adblock for YouTube. But I normally play with a VPN so idk why Blockada would trigger it

[odd cloud]

@wet estuary VPN can actually trigger a ban*

[muted dawn]

Hi I am using pubgm emulator I feal laz and freez offen how to reduce them

[dapper scarab]

@odd cloud is it becoz i switch accounts and have different huds for different accounts?

[night cloak]

@wet estuary There was another guy who got banned for using some app called "adhell3"

[odd cloud]

No solid evidence though

@dapper scarab I don't think so

[night cloak]

@muted dawn Lower your graphics.

[storm flume]

Hello, @muted dawn!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

[odd cloud]

@night cloak is that an add blocker?

[wet estuary]

@odd cloud I normally use a broadband bonding service to reduce my ping

speedify

[night cloak]

@odd cloud Yes. It interferes with PUBGM too.

[odd cloud]

I see

[wet estuary]

@night cloak you know a lot, what is your role here if you don't mind me asking?

[odd cloud]

@wet estuary hmm, there are many possibilities in your case.

[night cloak]

I'm a normal user.

[wet estuary]

@odd cloud I think I got it ty

@night cloak lol

[dapper scarab]

hope is leader of DD @night cloak am i right!

[night cloak]

@dapper scarab Yes. But let's use this channel for support only.

@odd cloud

@night cloak Did you download it from Play Store?

[odd cloud]

@night cloak where did you get the app first?

Lol

[night cloak]

Oops he got 1 month ban.

I'm miserable
I'm not lucky
You have a lot of dollars in our country
With thousands of misery and hope, I spent $ 100 for the game
A few days later I was denied
@odd cloud

He said he downloaded from a unknown site he got from a friend. @odd cloud

[odd cloud]

Hm. Well there you go.

[night cloak]

@night cloak
There is now

Go figure

@night cloak Nice poetry but since you didn't download it from play store, it is a lesson for you.

The first time I played my game file
She was called tencent buddy

[odd cloud]

Don't worry lol, it's not the end of the world. Just a 1 month ban

[feral sluice]

What? He used 3rd party emulator? @odd cloud

[odd cloud]

Dunno, he got it from an unofficial source,

[night cloak]

@night cloak

What the hell
Two months deprivation
For 2 days use?

😭

@night cloak People got banned for 10 years, you're lucky.

Well, it's your fault for downloading it from an unofficial source

shrug

[feral sluice]

Yes

[night cloak]

@night cloak
People use cheat

[odd cloud]

No need to be salty lol @night cloak

[night cloak]

I'm not salty lol

[feral sluice]

The faq clearly states that third party app would trigger ban. Why people still use that? I dunno

[woven atlas]

Move to #chat if your done

[night cloak]

@night cloak It is actually considered cheating too if you download from another source. You never know if the app is malicious or not. I think this discussion is over. Is there anything else I can help you with?

[odd cloud]

@night cloak they get banned as well. But those are different issues. You got punishment for your mistakes.

[atomic sleet]

what is adhell3?

[night cloak]

@night cloak
Do I have to be deprived of 2 months because I unknowingly got the game from an untrustworthy place?

It is an ad blocker app. I strongly suggest you not to use such apps while playing PUBG Mobile game. @atomic sleet

It's your fault for downloading from an unofficial source. We can't do anything about it, sorry. @night cloak

@odd cloud
But what did I do wrong?
I did not intentionally do anything 😭

Downloading from a third party site may trigger a ban, and there you go

[odd cloud]

It happens sometimes lol. But that's bad luck I guess

[night cloak]

@night cloak
Change my minimum deprivation from 2 months to 1 month

[feral sluice]

Yes. Instead of regretting. Go tell your friend not to give this type of links again

[night cloak]

@night cloak I understand people makes mistake that's why your account is not permanently suspended. Meanwhile you can use a guest account to play the game, also, download it from Play Store before playing.

We can't alter your ban duration, sorry.

All you can do is wait it out.

Unfair
Unnamed
God keep yours
🚶‍♂️🙁

[wind frost]

Why iPhone XS Max resolution messed up again

[night cloak]

@wind frost There will be a hotfix soon.

[wind frost]

After vikendi map?

[night cloak]

No information, but they're working on it.

[odd cloud]

Oh lol, the resolution was always messed on IPhone?

[night cloak]

Yes, the notch covered the screen again.

[wind frost]

Yes it's getting out of safe area again

[odd cloud]

@wind frost you mean the notch?

[wind frost]

Next version will able to adjust non-standard screen

Yes

[odd cloud]

I see. Well, we haven't got any official confirmation on a fix on that yet. For the time being, rotate your phone and manage.

[wind frost]

For control just adjust to avoid the notches

[odd cloud]

Yeah

[quiet kite]

Asias ping is high today after the maintenance

Lagging too much

[night cloak]

Should be fixed in the next update.

[wind frost]

I guess this is permanent fix

[quiet kite]

Hope with new update tomorrow it gets well.

[night cloak]

Alright, #chat

[snow valve]

Someone help me my pubgm account has got hacked

The hacker just wasted my all silver fragments and changed my cloths

Someone please help

[night cloak]

change your password..

[snow valve]

Of what

[atomic sleet]

tell the mods or admins

[night cloak]

your Facebook/google/whatever you used to login

[snow valve]

My pubgm account is connected with Twitter and google

[night cloak]

Lost items cannot be recovered. I suggest you change your password to a much stronger one.

^

[snow valve]

Is there any way to remove the hacker

[odd cloud]

@snow valve which account hit hacked?

[snow valve]

To access my account

[proud oasis]

@snow valve lol

[night cloak]

Change your password. @snow valve

[snow valve]

@odd cloud my pubgm account only

[night cloak]

there's an app in playstore that can generate next-level difficulty passwords

[snow valve]

@night cloak done

[odd cloud]

@snow valve lol which social media?

[snow valve]

Google play and twitter

[night cloak]

It should automatically log out the hacker.

google play or Twitter

which was the first

[snow valve]

Google play

I'm having doubt on twitter

[night cloak]

change your Google password

[odd cloud]

Lol what? Both got hacked?

[night cloak]

Both google and Twitter got hacked?

Same password for every platform probably lol

[odd cloud]

Change both their passwords

And set up 2 factor authentication

[snow valve]

No

[night cloak]

Make sure they're different from each other.

[snow valve]

My Google and Twitter is not hacked... Only the PubGm account hacked

[night cloak]

Just do as @odd cloud suggested @snow valve

there's no pubgm account

[snow valve]

Already did

[night cloak]

There's no such thing as pubgm account @snow valve

[odd cloud]

@snow valve what? Then you must have logged in on somebody else's phone and forgot to log out

[snow valve]

Damn you are not getting me

[night cloak]

check your login history on Google and Twitter @snow valve

[snow valve]

How to check it @night cloak

[night cloak]

we are getting your point, you don't get ours

[proud oasis]

@snow valve don't let ur account get hacked !! Simple solutions call for modern solutions

[night cloak]

on google it's on google activity

and Twitter in privacy settings

You use your google play to enter the game, right? @night cloak

[snow valve]

Give me the link for twitter

[night cloak]

@snow valve

Wrong ping, sorry

[odd cloud]

Lol

[snow valve]

Yes

[odd cloud]

twitter.com

[snow valve]

And my pubgm account is connected with both Twitter and google

[night cloak]

Then reset your password and set up 2FA like neha said.

[proud oasis]

@snow valve u gotta hack ur account back before they hack ur phone number

[night cloak]

yeah it doesn't work with https for me

🤷

[odd cloud]

https://myactivity.google.com/myactivity

[snow valve]

Waut

[odd cloud]

Okay wait, no distractions now

Did you find any suspicious logins? @snow valve

[snow valve]

I visited my activity

There's no suspicious thing

[night cloak]

check Twitter

[snow valve]

Where in twitter

Oof

[night cloak]

Twitter.com

It could be some other person grabbed his phone and did some changes.

[odd cloud]

^^

[night cloak]

is there any way to use push to talk in pubg?

suggest it

[odd cloud]

Privacy settings

[night cloak]

@night cloak Not on mobile, unfortunately.

[odd cloud]

@night cloak use discord VC

[feral sluice]

@night cloak use discord VC

[night cloak]

eh i dont have a duo like tht

i just wanna queue for duo squads

discord VC > pubgm VC

ik ;-;

im starting to play again tho

[odd cloud]

Well, use discord VC or maybe group call people

[night cloak]

i dont think randoms would wanna discord with me tho

ill just

[wary cosmos]

Why didn’t I receive point ??

[night cloak]

have to deal with it then ig lol

ty tho

@wary cosmos point?

where do i suggest things?

[snow valve]

I just deactivated my Twitter account

I'm so smart

[night cloak]

You can always switch on and off your mic, that's about it

[snow valve]

😹

[wind frost]

Is it possible to have 100 user in vc room

[feral sluice]

@snow valve What happened?

[odd cloud]

@night cloak that won't be implemented.

[snow valve]

@feral sluice account hacked

[night cloak]

push to talk?

[odd cloud]

@snow valve what?

[feral sluice]

@odd cloud Bud is @snow valve name pingable?

[odd cloud]

Yes @night cloak

[feral sluice]

@snow valve Oh boi.

[night cloak]

hm ill look for a 3rd party then

ty

[snow valve]

Stop pinging me lmao

[odd cloud]

No, changing right now

[night cloak]

well you just pinged him twice, obviously it's pingable @feral sluice

[snow valve]

@odd cloud I deactivated Twitter account

[odd cloud]

@snow valve listen, did you find any suspicious logins on Twitter?

Why? It wasn't necessary.

[feral sluice]

@night cloak No i am on mobile. Here i can ping by just tapping on his pfp.

[night cloak]

same

I mean, that's another way of not allowing unauthorised entry

on pc you click right and press ping

[feral sluice]

There should be a problem with pc users

[odd cloud]

Umm, now I'm not sure if he understood us...

[snow valve]

@odd cloud nope I justed deactivated it

[odd cloud]

I mean that was not necessary

[snow valve]

😂

Leave it I have google

Let's see if hacker do something or not

[odd cloud]

You should have checked the logins first

[night cloak]

All in all, whatever you lost can't be recovered. Change your passwords for the respective social platforms and enable 2FA.

[feral sluice]

Oh! So his name is pingable. Nice

[odd cloud]

And yeah, from what you are saying, I think somebody grabbed your phone and did something

[night cloak]

Why this channel is soo fast?

[odd cloud]

Same

[snow valve]

@odd cloud to be honest

Earlier I given my Twitter account to my friend

[night cloak]

"hacked''

Welp, problem solved.

[snow valve]

For buying royale pass

[odd cloud]

Fresh scam I guess

[night cloak]

did he buy it?

What a surprise

[snow valve]

Nope

[night cloak]

problem solved..

[snow valve]

Maybe he did it

[odd cloud]

-_-

[night cloak]

lol...

Same

anyway he can just waste your silver fragments and coins but nothing else overall

[snow valve]

I just deactivated my Twitter account

[night cloak]

it's kinda late

[feral sluice]

This chat more alive than general -.-

[night cloak]

Alright, problem solved. Move to #chat

[odd cloud]

Okay #chat for further enquiry

[night cloak]

general has slowmode, nope

waiting for people asking stuff

[snow valve]

So my question is now, he can access my account still?

[night cloak]

no

Unless he has access to your Google Play account to, other than that, no.

u can unlink as well btw

im pretty sure

^

[onyx briar]

whats the release date for vikendi map

[night cloak]

so all you'd need to do then is

[odd cloud]

@snow valve yes, if he has auto login on

[night cloak]

reactivate log into pubg and unlink ur twitter

[snow valve]

Damn what should I do

[odd cloud]

I don't think you can unlink accounts in PUBGM

[night cloak]

ig u dont have to though if you have google play as a login method

[snow valve]

Now

[night cloak]

@onyx briar No confirmed date.

[odd cloud]

You have to take his phone and clear his game cache

[night cloak]

^ LUL

[snow valve]

Can't be done

[night cloak]

your fault 🤷

[snow valve]

I'm giving up from pubgm now lol

[real rain]

Is game booster is a scam?

[night cloak]

probably

[atomic sleet]

maybe

[odd cloud]

Mostly yes

[real rain]

How to make my phone not lag

[night cloak]

Doesn't even boost the game lol

[odd cloud]

@real rain lower settings

[hexed girder]

@real rain Yeah

[real rain]

I have done it @odd cloud

[odd cloud]

@atomic sleet you are not allowed to suggest such stuff here

[real rain]

Still give me lag

[night cloak]

Reboot your device.

[snow valve]

Damn

[night cloak]

@real rain what's your device?

[atomic sleet]

i'm just giving warning to him not to use it

[real rain]

Vivo v9

My mom phone

[atomic sleet]

someone said it to me too

[odd cloud]

Hmm, you can consider upgrading your phone or:

• free up some space,
• uninstall some apps,
• clean all apps in recent tab and
• reboot your device before playing

[night cloak]

^

[odd cloud]

@atomic sleet report that guy to us if he said that in support chat

[real rain]

Man,.. I just uninstall some app and free up some space, still give lag

[atomic sleet]

clear cache?

[odd cloud]

Hmm, in that case wait for the update for better optimization or get a better device.

[silk hamlet]

Hello why did I become ace when i was conqueror yesterday and I’m in top 500 don’t understand is there new system implanted? Which I don’t know

[real rain]

Oh wow

[feral sluice]

The server refreshes at 0:00 UTC @silk hamlet

[night cloak]

someone took your place 🤷

[real rain]

A better device 😂

Ok

[silk hamlet]

But I’m conqueror

Why I drop tire

[night cloak]

because you must be in top 500

[silk hamlet]

Dude I’m top 100

[night cloak]

Everyone thing is like that right now

Idk why

by tomorrow you'll be conqueror you really are

I think it’s just temporary

[silk hamlet]

Ok I cheaked everyone is ace now must be becose of update

[night cloak]

Yeah

On the leaderboards everyone is ace also

[silk hamlet]

Well thanks for nothing I guess

[night cloak]

alright, by toomorow it will be back at you.

[silk hamlet]

Where can I get patch notes

[night cloak]

#news

and what's your question? @atomic sleet

#chat

[atomic sleet]

how to fix it?

[night cloak]

get a better device / network

Please move to #emulator-support

oh right

didn't know there's one, sorry

[odd cloud]

Man! This chat sure looks spammy

When all kind of people just merge here

[desert wraith]

Sometimes when I equip or unequip an outfit it says no outfits remaining, any fix to this? This happened to my leopard mask.

[night cloak]

When snow map update will be released?

@desert wraith It's currently a bug. Let's wait fir a fix from the developers.

No confirmed date. @night cloak

@night cloak #news

@night cloak There is no information.

[desert wraith]

Okay, that's good to know. Appreciate the reply.

[night cloak]

Ok

[tropic rapids]

More lag whn eneimes nearby fixit plz

Not playable anymore

[night cloak]

Will be fixed in the next update, hopefully @tropic rapids

[tropic rapids]

Nxt update means aft one month !!

@night cloak is it aft one month !!

[night cloak]

it's toomorow @tropic rapids

There is no confirmed date.

[feral sluice]

Dude why don't you check #news .

[night cloak]

are you sure @night cloak?

it's in news

Wait and see. @night cloak

[proud oasis]

Fudge

[tropic rapids]

@night cloak oh thank god I won't play untill it's fixed

[night cloak]

@proud oasis please go in #chat

[proud oasis]

@night cloak I need help and support though my game mic keeps stopping everytime I check discord dms while in agame

[night cloak]

because you're leaving the app and switching to another, it's normal

The mic is associated with the game. You left the game, so the mic stopped.

It will resume once you re-enter the game.

[proud oasis]

Yeah but when I open game back up it just goes mutes

It happens alot

[night cloak]

there's nothing we can do.
wait for the update and see if it's fixed..
if not just stop leaving pubg while playing.

[proud oasis]

Dms are more important than pubg

[night cloak]

You'll have to restart the game if you want to speak again.

then stop playing pubg while having dms

[proud oasis]

@night cloak 😱 😱 OMG helpful much

[night cloak]

#chat No unnecessary chatter

that's not much of an issue, you can just tap 2 times on your screen and enable your microphone

[soft scroll]

Hi,
I never used a hack or anything still I'm getting this

Have been playing since release of mobile version

[proud oasis]

@soft scroll 10 year ban 😂 😂 abuse of glitches?

[soft scroll]

@proud oasis glitches be like?

[night cloak]

what did you do

have you used any third app/modification /emulator

?

[proud oasis]

@soft scroll have u used any gfx tools?

[feral sluice]

Are you on tencent gaming buddy? @soft scroll

[proud oasis]

All bans are justified

[soft scroll]

Ummm no Haven't used anything i would get a data changed message in btw the game

[proud oasis]

They wouldn't just ban u for no reason u had to of been using glitches alot,using a gfx tools

[feral sluice]

If he would have used hack. The message would say
"You have violated the game terms"

[soft scroll]

This happened a few times prior to this 10 years of ban

I used to get a data changed pop up

[proud oasis]

@soft scroll have u used any glitches ?

[feral sluice]

Are you on a emulator? @soft scroll

[night cloak]

@proud oasis stop asking about glitches.

it would've been different if he did

[toxic crater]

since the game has come back online the notch on my iPhone xs now covers icons in game, will this be fixed soon???

[proud oasis]

@night cloak I'm asking because that's maybe why he's banned

[night cloak]

he's either using an unofficial emulator or he downloaded from an foreign source

[feral sluice]

If you are a emulator player

[storm flume]

Hello, @soft scroll!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

[soft scroll]

Nope no emulator no abuse of glitches i mean. Last game i knocked out a team for like 3 times.
There were network related issues sometimes.

[proud oasis]

@soft scroll ur account maybe got hacked?!?

Could be possible

[night cloak]

@proud oasis please stop.

[proud oasis]

@night cloak I'm trying to help it is a possibility that his account got hacked

[soft scroll]

Would i be able to play with my account before 10 years?🤔

[night cloak]

he said he had network issues

it's obvious.

[feral sluice]

No. @soft scroll

[proud oasis]

@soft scroll wait high ping can get u bans???

[feral sluice]

@proud oasis No.

[night cloak]

high ping no

[feral sluice]

He's using modded apk i think

[night cloak]

network issues maybe

Were you using a VPN while playing?

@soft scroll where did you download the game from?

[soft scroll]

No man I ain't using any vpn or modified apk

[feral sluice]

Dude one by one.

[night cloak]

Is your internet stable?

[feral sluice]

Let me ask him

@soft scroll From where you downloaded your pubgm?

[soft scroll]

@feral sluice play store

[feral sluice]

@soft scroll Were you using any third party apps?

[proud oasis]

Is it possible hr/she got auto banned by anti cheat and it detected him teleporting and he/she was just may be lagging alot?

[feral sluice]

@lime juniper come here please

[soft scroll]

@feral sluice but i used android/data/tencent.ig of previous phone for not downloading the maps.

[night cloak]

yes @proud oasis

[lime juniper]

@feral sluice?

[night cloak]

High ping does not trigger a ban

[proud oasis]

Yeah but he could of been teleporting because lag and anti cheat thought he was using a teleporting hack

[night cloak]

Is your internet connection stable?

[soft scroll]

@feral sluice I've used it before too. But haven't seen such thing

[night cloak]

@soft scroll

[soft scroll]

@night cloak no.

[night cloak]

Then there's your problem

[soft scroll]

@night cloak data used to get disconnected some times in btw the game

[night cloak]

Is your broadband bought from a third party company?

[proud oasis]

But why would someone get banned for having a unstable connection? Because teleporting due to lag?

[soft scroll]

@night cloak mobile data.

[feral sluice]

@lime juniper This guy @soft scroll acc is banned. But I don't think he used hacks

[soft scroll]

@feral sluice i never used hacks .

[lime juniper]

Hello, @soft scroll!

Please be advised that we are not developers or otherwise affiliated with Tencent Games. Please refer to FAQ 2.9 in #481198147478224896 and contact the customer service for further assistance.

[night cloak]

Hardcore mode will be available in next update?

is it going to be in TPP or FPP

[proud oasis]

@lime juniperwhy isn't customer support email just a link by it self I tried emailing em but I couldn't find the link online and I couldn't find it in #481198147478224896

[soft scroll]

@lime juniper umm they're not replying over mail and i guess they're using bot for in game support cuz I'm getting the same response from them every time.

[lime juniper]

There was an e-mail which could be used before, @proud oasis. But the e-mail service is discontinued. Please contact them via the game settings.

[proud oasis]

Ah

[lime juniper]

Please send them a reminder in-game, @soft scroll. How long is the suspension?

[prime steeple]

Hey guys for some reason i am unable to access the "Crew" section of the game. I was in lobby and i tapped the crew thing multiple times but only a loading logo appeared and nothing else

[proud oasis]

That's why my ban reports never get replied.to...

[feral sluice]

@prime steeple Check your internet connection.

[proud oasis]

@lime juniper it says 10 yers

[prime steeple]

@feral sluice i can access every part of the game except it , i also switched to my mobile data instead of wifi and same thing happens

[proud oasis]

His or her ban

[soft scroll]

10 years of ban is so crazzy

[lime juniper]

You are sure you did not use GFX tools?

[night cloak]

Asking again...
Hardcore mode will be available in next update? if so is it going to be in TPP or FPP (arcade or classic)

[proud oasis]

@soft scroll yeah 10years may seem excessive but it's to make people learn

[feral sluice]

@prime steeple Check if you are in a crew or not.

[soft scroll]

@lime juniper yea i didn't use.
But OnePlus has this gaming mode.

[feral sluice]

@night cloak we don't know yet

[lime juniper]

10 years is a huge punishment. It never happens without a proper reason. If they do not reply, it means that the punishment was justified.

[prime steeple]

@feral sluice Yep i asked my friends and they said i am still in the crew :(

[night cloak]

:/

[proud oasis]

Isn't crews pocked up now?

Meaning people can't join those that are in crew challenge

[soft scroll]

FML. Have to start all over again...

[night cloak]

@feral sluice well at least can we play arcade mode in FPP or is there any option going to be added so we can change perspective from TPP to FPP

[proud oasis]

Yeah Chinese version has that button that we can switch between fpp and tpp in tpp mode it's a great feature

Global version needs it

[night cloak]

^^

[solemn lava]

Hey #questions is the updated playable in the emulator?

[night cloak]

also no crosshair customization has been added

[desert wraith]

By the way, is it just me or sometimes the 2x scope on any gun (mostly Groza) goes all weird, the senstivity goes way up.

[night cloak]

Yep even i faced the same issue i was using 3x on M4 and sensitivity went all up i checked settings and everything good @desert wraith

[desert wraith]

🤔

[night cloak]

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

@desert wraith @night cloak

[wraith brook]

@desert wraith Yes the sensitivity are having bugs . You can report it in game .

[kind quiver]

How can i fix this

[proud oasis]

Yeah 2x is very noticeable I have it low but it still acts high

[night cloak]

@kind quiver What's the problem?

[kind quiver]

@night cloak the screen

[night cloak]

The notch.

Adjust the screen so it avoids that.

[proud oasis]

@kind quiver ur device isn't designed for gaming

[kind quiver]

@proud oasis yeah!

[wraith brook]

@kind quiver The update tomorrow will enable you to adjust your game screen settings according to your device.

[night cloak]

A new setting is coming where it allows you to select what kind of screen your device has, so hopefully that will help with the resolution. @kind quiver

This is it.

I’m not even Thai

[kind quiver]

Thank you all

[wraith brook]

@kind quiver Wait till then.

@night cloak Change your in game language.

[proud oasis]

So apparently we won't be getting VIKENDI!! Tomorrow

[night cloak]

It’s in English

You will NOT be getting Vikendi tomorrow.

[kind quiver]

@night cloak thanks

[night cloak]

Which part of #news say that the map is released tomorrow.

[wraith brook]

@night cloak Try clearing your game data once .

[sharp raven]

Hi, what happened to the conqueror tier?

[proud oasis]

"won't"

[sharp raven]

It’s gone

Everyone is ace now

[night cloak]

How

It will be fixed in the next update. Don't worry too much about it. @sharp raven

[wraith brook]

@night cloak Android ?

[night cloak]

I’m on IOS

[sharp raven]

I cry

[night cloak]

It'll be fixed, don't worry.

[sharp raven]

I still cry

[wraith brook]

@night cloak Ok then you should wait for the update . It will fix it .

[night cloak]

Ok

Cool

Nice

[faint ivy]

Hey

[night cloak]

Thx

[sharp raven]

Rip my rank 44 on server

[wraith brook]

@night cloak Welcome 🙂

[night cloak]

Did you change your language in the game? @night cloak

No

[wraith brook]

@night cloak Read above first .

[night cloak]

Did you download the global version?

Yes

[wraith brook]

@night cloak Wait for update .

[faint ivy]

What happens when i register crew challenge?

[night cloak]

Ok

Well then.

Very nice

There will be an explanation in the crew challenge page. @faint ivy

There should be*

[wraith brook]

@faint ivy Yes read it ^

The explanation.

[random osprey]

when willl the update be available for emulator?

[wraith brook]

@random osprey You will be informed soon .

[random osprey]

ok

[eager dome]

Is there any way to change the position of emotes icon ?

[night cloak]

Well.

[eager dome]

What's this?

[night cloak]

Idk. That why I posted it here.

[prime bluff]

hello

patch notes of update plz?

[alpine pilot]

hello pubg team we are kurdish people and we need the kurdish flag please add the flag to the game because more than 100 thousand people waiting for this flag please add the flag the Arabic need the language but we need only one flag 😐
@.....

@Administrators

@night cloak ban who Arabic people?

why bro the Kurdish not people?

[ebon crystal]

is vikendi coming tomorrow

[spring sapphire]

Yeah I wanna know when is vikendi coming

Oh thanks

[ebon crystal]

vikendi honestly sucks cuz it's just snipers vs snipers in late game

but it's fun in early

[alpine pilot]

😐

[wraith brook]

@alpine pilot Suggestions are not heard here .

[hoary glade]

@alpine pilot There is no country as kurdistan. Why do you want this symbol for?

[wraith brook]

@hoary glade There is ...

[hoary glade]

@wraith brook at where?

[alpine pilot]

@wraith brookok

[wraith brook]

@hoary glade Iraq

[night cloak]

Hello, do you guys need help?

[wraith brook]

Ok no conversations here now .

[hoary glade]

@wraith brook so it is not kurdistan. İt is iraq

[wraith brook]

@hoary glade This is not a place for it . Let's move to #chat .

[hoary glade]

@wraith brook yeah

[night cloak]

@prime bluff #news

[torpid falcon]

asia pubgm?

[night cloak]

#481201696933150740 @torpid falcon

[wraith brook]

@torpid falcon Wrong channel .

[hushed ravine]

What about the MK47 mutant?

[night cloak]

@hushed ravine There is no official information if the weapon will available in next update or not.

Don't mention community team members.

And move to #481204134859505684 for checking your own rank.

[cedar patio]

hey guys, i have this bug on my iPhone XS where buttons are hidden behind the notch, any solution for that?

[wraith brook]

@cedar patio Tomorrow's update can help you .

[night cloak]

remove full screen

@cedar patio Wait for a hotfix, meanwhile just customise the controls.

how can he move the controls, they're under the notch @night cloak

@night cloak He can do that by rotating the device.

[chilly pumice]

@alpine pilot there is no kurdish country so no kurdish flag

[wraith brook]

@cedar patio The update has a feature with you can change your game screen according to your device.

[night cloak]

last time I used an iPhone it refused to rotate

but if it works, oke

[cedar patio]

i guess i will tomorrow then

[night cloak]

Then there's something wrong with that particular iPhone. @night cloak

[cedar patio]

i will wait till tomorrow

[wraith brook]

@cedar patio Yep !

[night cloak]

@cedar patio Yes, you should.

[cedar patio]

@night cloak its behind the "safe" area.

but it was working fine yesterday. I don't know how it happened?!

Thank guys. @night cloak @wraith brook

[wraith brook]

@cedar patio Your welcome . 🙂

[night cloak]

This will be the new fix. @cedar patio

[wraith brook]

@cedar patio ^

[alpine pilot]

@chilly pumice KURDISTAN is Country but apart for 4 country with iraq ' iran ' Turkey ' Syria and now we have 4 area | kurdistan iran • kurdistan iraq • kurdistan Syria • kurdistan Turkey
and im from kurdistan iraq and we have have freedom out iraq

[night cloak]

#chat please. No unnecessary chatter. @alpine pilot

[cedar patio]

@night cloak thanks for the tip.

[alpine pilot]

@night cloakok

[night cloak]

No worries.

[wraith brook]

@alpine pilot Not a place for it .

[chilly pumice]

@alpine pilot nope there's no country like that, and you can't prove it.

[night cloak]

#chat, now.

[alpine pilot]

@wraith brook all members motion me 😶

[wraith brook]

Go to #chat for these types of chatting.

[chilly pumice]

cause you tagged me too

[night cloak]

No more conversations here. Stop.

[wraith brook]

@alpine pilot You are free to give them suggestions via there customer service option .

[upper salmon]

So is the update tonight or tomorrow?

[night cloak]

18th December, so tonight.

[upper salmon]

Ok thx

[night cloak]

Sorry, tomorrow

My bad.

[upper salmon]

Ok

[alpine pilot]

@wraith brook thanks bro

[wraith brook]

@alpine pilot 👍

[night cloak]

A random circle around the radio?

Are you able to pick it up?

[feral sluice]

That's probably a graphic glitch. @night cloak

[night cloak]

^

@feral sluice there are several picnic in this area and only this one has it

[feral sluice]

@night cloak As i told above. That is mostly likely to be a graphic glitch.

[night cloak]

@night cloak Tap on report on top right to report the place.

*already reported.

Then, you're good.

[feral sluice]

👍

[acoustic saddle]

can someone assist me

[hexed girder]

@acoustic saddle What happen?

[wraith brook]

@acoustic saddle Sure.

[acoustic saddle]

its about my name in pubg

[feral sluice]

Yes?

[acoustic saddle]

i want to add a clan tag but it changes to chinesse characters

[wraith brook]

@acoustic saddle Using any app for special characters ?

[feral sluice]

Can you ss that to us? @acoustic saddle

[acoustic saddle]

Ø メ these are what i want to add

[feral sluice]

And do they disappear or what? @acoustic saddle

[acoustic saddle]

they change

[feral sluice]

Is that an emulator? @acoustic saddle

[acoustic saddle]

yes

[storm flume]

Hello, @acoustic saddle!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

[feral sluice]

You will find a better solution here.

[acoustic saddle]

ok thx

[feral sluice]

No worries.

[fringe marlin]

App crashes on checking updates

*game

Tried clearing cache

[feral sluice]

@merry sandal @lime juniper

@modern gale

[fringe marlin]

now restarting

[next bronze]

@fringe marlin how much RAM do u have

[fringe marlin]

i played this game yesterday fluently

@next bronze

[next bronze]

@fringe marlin im asking how much RAM you have

[fringe marlin]

3

[next bronze]

@fringe marlin do u have any apps running in the background?

[fringe marlin]

phn restarted so duh

[next bronze]

shouldn't be a problem entering the game then

[fringe marlin]

i fixed it myself rom problem thanks for ur time cya

[next bronze]

@fringe marlinalright

[feral sluice]

@fringe marlin If your problem persists. Don't hesitate to contact us.

[fringe marlin]

mhm bero ik nyc mask btw@feral sluice

BC

[feral sluice]

@fringe marlin🙄

[dim adder]

Umm

Anyone there?

[next bronze]

yea? @dim adder

[feral sluice]

Yes. Any assist needed? @dim adder

[dim adder]

About the crew section

[next bronze]

yea?

[feral sluice]

Yes?

[dim adder]

I can’t open it in game

[next bronze]

@dim adder repair game

[dim adder]

Did that

[night cloak]

What's the problem

[feral sluice]

@dim adder Repair your client. Or try clearing game cache.

[dim adder]

Game gave me 217mb update

[night cloak]

What do you get when you tap on the crew section?

[dim adder]

iOS @feral sluice

[next bronze]

@dim adder try entering and quiting a match

[dim adder]

I’ve repaired client as well

[night cloak]

Are you in a crew?

[dim adder]

Just a loading symbol for a sec

And then nthing happens

Yep

I am the leader

[feral sluice]

@dim adder Sorry but i am an android user.

[night cloak]

Did your crew sign up for the crew challenge?

[dim adder]

Want to edit for the cc

[feral sluice]

@tidal warren help this guy

[next bronze]

@dim adder try waiting for tomorrow's update

[dim adder]

Not yet @night cloak

Yeah

[night cloak]

Hm.

[dim adder]

Was gonna do that

[night cloak]

Have you reported the bug?

[dim adder]

Thought I should ask here

Nope @night cloak

[tidal warren]

What’s the issue?

[dim adder]

One of my frnd encountered it as well

[night cloak]

Unable to open crew. @tidal warren

[dim adder]

Can’t open the crew section @tidal warren

[tidal warren]

Hard to know which user you’re talking about if you just tag me and say “help this guy”. Lol @feral sluice

Next time tag the person as well.

[feral sluice]

@tidal warren sorry @dim adder

This was the person.

[tidal warren]

@dim adder well, once you tap on it nothing happens?

[tough grove]

question:
75% damage level 3 helm or fresh level 2 helm?

if the answer is damaged level 3 helm, why?

[tidal warren]

Or is there a window pop up?

[dim adder]

Shows loading for a sec

[night cloak]

Wrong channel. @tough grove #pubg-mobile

[dim adder]

And then nthing happens

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[wraith brook]

@tough grove #pubg-mobile

[tough grove]

🤷

ok

[dim adder]

I’ve even repaired the client

Got an 217 mb update

[night cloak]

Tried re-installing?

[dim adder]

Did that

Nope

Can’t rn

[wraith brook]

@dim adder Tomorrow's update can help you in this matter.

[dim adder]

Hoping so

[wraith brook]

@dim adder It should be fixed in it.

[tidal warren]

Have you tried repairing the client? @dim adder

[dim adder]

Yep

@tidal warren

[night cloak]

Where can I see my registration date on pubg mobile? (game)

My Player Card

[tidal warren]

Also, have you perhaps been kicked out of the crew? @dim adder

[night cloak]

He's the leader. @tidal warren

[safe thistle]

Is the new guns already in the new update??

[wraith brook]

@safe thistle No info.

[feral sluice]

@safe thistle probably mk47 mutant.

[night cloak]

It's definitely just an iOS thing. I have no problem opening the crew section on Android. @tidal warren

[wraith brook]

@safe thistle Mk47

[safe thistle]

Nd other new gun?

[night cloak]

What are you trying to ask? @safe thistle

Are you asking if the new guns will be added along with the update?

[safe thistle]

Yes

[night cloak]

Not for now. There is no confirmed date of when the new weapons and map will be added.

[tidal warren]

I am on iOS, no trouble opening up the Crew section. @night cloak

[night cloak]

Huh.

Hm

[tidal warren]

Device based.

Or their connection is bad.

Hence the "loading" man.

[night cloak]

Data loss, maybe? Something didn't download properly or some sort

He hasn't tried re-installing, so

Try that, @dim adder

[dim adder]

Well I got a 217mb ingame update

After repair

I did that

Also network connection is fine

[tidal warren]

Tap on Season and go to. You’ll be able to see the date you joined there. @night cloak

[snow valve]

Help

[lilac citrus]

What will be the approx size of new update? Will it be 1.5+gb?

[night cloak]

Re-installing and repairing is different.

1GB+ @lilac citrus

[snow valve]

@night cloak bro my account is not hacked by my friend... Another guy hacked it

[night cloak]

Have you tried re-installing yet?

[tidal warren]

Contact the respective social media you have your account linked with. @snow valve

[night cloak]

Sorry, but we can't do anything about it. Nothing can be recovered. All you can do is change your password to a much more stronger one and enable two-factor authentication.

[snow valve]

@tidal warren already checked no suspicious activity found

[tidal warren]

Change your password and inform them that someone else is using it. @snow valve

[snow valve]

Already did this

[night cloak]

he already asked the same question a few hours ago. we gave him the same answer
he's just trolling @tidal warren

[snow valve]

I contacted pubgm support also

[night cloak]

Then you're good to go.

[snow valve]

@night cloak nope

[tidal warren]

FB or Twitter? @snow valve

[snow valve]

Twitter and Google Play @tidal warren

[night cloak]

he gave his account to some guy who promised to purchase Royale pass, he ended up with his account messed up @tidal warren

[snow valve]

I have deactivated my Twitter account

[tidal warren]

[night cloak]

@snow valve am I right?

[snow valve]

Yes but he told he haven't done anything

[tidal warren]

Well, good luck, wait for the support response. We can't help you any further. @snow valve

[snow valve]

And he was playing in game but still someone was accessing my account

[night cloak]

You've deactivated your Twitter and changed your Google password. That's all you can do.

[snow valve]

@night cloak yes done

[night cloak]

your own fault. change the password. that's all you can do
mods can't hell you with that.

What exactly are you wanting?

[snow valve]

I want that hacker not play with my account

[night cloak]

Then you've already done everything you could do to prevent it from happening again.

Problem solved.

[snow valve]

👍

[tidal warren]

If you've given someone your password and account info willingly, sorry to break it to you, but that ain't called "hacking".

[snow valve]

Ok i will check

Anyways thanks

[uneven tinsel]

is there a support section for emulator players?

[night cloak]

#emulator-support @uneven tinsel

[storm flume]

Hello, @uneven tinsel!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

[night cloak]

You can assign the role in #504819353049628683

[uneven tinsel]

ty

[feral sluice]

No worries.

[deep flare]

Will this update add vikendi?

[night cloak]

No. There's no confirmed date on when Vikendi will be added.

[feral sluice]

This update will feature vikendi but it will be accessible later. @deep flare

[deep flare]

Oh! Okay thanks

[feral sluice]

No worries.

[grim raven]

When's the snow map gonna be released?

[feral sluice]

@grim raven check #news

[night cloak]

Featured in the next update, no confimed date when it will be publicly accessible

[grim raven]

K

[wooden oasis]

The confirm date will avalible after the official release of pubg pc

[night cloak]

I will pay 10,000$ just to get the snow map early

is there a way i can refund a purchase or are all purchases final

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[night cloak]

Jk im poor🤔

[feral sluice]

@tidal warren @night cloak check this guy

[night cloak]

@night cloak In-app purchases aren't refundable.

dang

[wraith brook]

@night cloak Move to another channel .

[night cloak]

Ok

@night cloak It's stated when buying an item

[wraith brook]

@night cloak No way .

[night cloak]

i didnt see it when i bought the uc

[tidal warren]

Yeah, you cannot get a refund on UC.

[night cloak]

i bout 1800 instead of 180

bought*

[tidal warren]

There is an extra window pop-up informing you of that.

[night cloak]

damn

[tidal warren]

iOS or Android? @night cloak

[night cloak]

ios

[tidal warren]

Try to dispute it via the invoice you get in your email, it most likely will not let you though. @night cloak

[night cloak]

i didnt get an email

[acoustic saddle]

snow can you help me

[tidal warren]

It takes a couple hours to get sometimes. @night cloak

[night cloak]

does my account need to be connected

to something

or will it just send it to my device email

[acoustic saddle]

snowy

[night cloak]

It will send it to the email you used to buy the goods.

[noble robin]

@acoustic saddle what help do you need ?

[acoustic saddle]

i want to add a clan tag to my name but it turns into chinesse characters

[tidal warren]

Apple will send you an email. @night cloak

[acoustic saddle]

btw im emulator

[night cloak]

#emulator-support