#questions
1 messages Β· Page 272 of 1
day by day i dream of getting good ping,
day by day i dream of minimal lag,
day by day game is getting laggy and ping high. π
why it lags more even in smooth guys?
do something my interest is going down #feelsbad i left season 4 not playing n cant able to play π
@glad harbor Try to reduce your frame rate
Make it low
If still not helping, repair the game
no matter what i do its same. nothing helps tried all those already ππ
wifi - 20mbps
its random never stable
132ms-980ms π jumps like kangaroo n lags like teleportinf
@glad harbor is your wifi running on 2.4 ghz or 5 ?
!rank
Sorry @empty mica, this command is disabled in this channel. Please move to #481204134859505684 to use the command.
m from nepal and server far that's the prob too π
@empty mica #481204134859505684
That's a problem, you must contact your IP to make your latency to work in proper range
Oh thanks
@elfin zodiac good point but how i can know whether its 5ghz or 2.4ghz
There is this app, I'll search for the video
@solemn mortar i did and they tried everything but all is same and when i do speedtest ping is also good and all. internet fine tho
I am talking about latency, have you contacted your IP?
and try to connect to Asia Server
Because that's the nearest
@solemn mortar ya latency too and yes i play in asia server
latency how to know π€ in speedtest there is jitter and ping right which is good when testing
I mean to say contact your IP and tell him that your latency/stability is improper, he'll reset the connections and all will be fine
@glad harbor Nope latency matters and it says how stable your connection is
@solemn mortar ya thanks i will gonna tell them about that.
Welcome π

My account was banned today stating the reason that I've violated game rules but I haven't used any add on scripts or hacks. Was playing FPP squads today and after the game ended the game prompted me that my account has been banned. Any help in recovering my account will be appreciated. Thanks.
Do u get banned using gfx tool?
Nope I didn't use any add ons, I just restored my game and data via Titanium Backup app after flashing a new ROM on my phone
And I mailed on the tencent support e-mail and they gave a robotic reply
use of third part app leads to ban may be that happenπ€
That's how that happened, any kind of manipulation with game data files will lead to a ban. @bitter holly
Tap on the "File Claim" button, that is the only way to dispute the suspension.
If 2 player play with same WiFi connection,is that going to cause banned ?
mean same Account in 2 device and one wifi used for playing?
@glad harbor No different devices and accounts.
nah no ban n whythey gonna ban for that π€
@glad harbor Im not sure,customer service not answering
No man im in game
my little bro play and i play too and big bro too using same wifi and their they hav own acc. it will only gonna cause lag and ping issue no ban
We have 2 WiFi in same house.When i moving the other rooms,switching wifi to other.Maybe that was the result
@glad harbor Warning notification does not show enough detail.You have to guess reason π€ Anyway only 1 day
Bans are not IP based, @old geode.
@fiery horizon This means that reason is not WiFi ?
Yeah, it is what Kat said above.
Just got banned for playing with gfx tool
This sucks
For a game that a split second can win you or cost you chicken dinner, every frame counts
As told Gfx Modifies your In game files
My phone can play HDR + Extreme framerate easy but Tencent locked it
And it's just Opposed of the Terms and conditions of pubg mobile
So that's why They banned you
@icy swift same issue with me, wait for next update ::)
@snow valve do you know how long the ban lasts?
@icy swift It should be there when you open game
I think tencent should just unlock 60fps for everyone so each user can decide
@snow valve mine keeps telling me network error
Can i send screenshots here?
Tap on the "File Claim" button, that is the only way to dispute the suspension. @icy swift
Already tried. Uinstalling and reinstalling to see
Remove the Gfx tool app from your mobile
If you don't have patience to play pubg mobile again, I would like you to suggest making a new account
I just did. It sucks bro. Playing on that stuttering mess of what they call "high" framerate
And wait for the ban period to over
It's clearly said that using of any 3rd party apps lead to your account suspensions... So why to do it?
@snow valve i cant create a new game. Ive spent so many hours and a few bucks on that old account to make a new one... If i cant play again then so be it. I will just wait for the next battle royale game which is not fortnite lol
10 years @icy swift
Yeah it's around 10 years
This is not related to gfx tool @icy swift
You probably changed connections repeatedly
Lmao 60fps is a sin to tencent π€£
It unlocks tomorrow, don't worry @icy swift
Hey all, a friend of mine is having trouble accessing the game when he goes to the login screen and press Facebook a Quick loading appears and then dissappear again and nothing Happens. Now it is weeks since he last played
Yeah as told 15 th December
Invisible name are you sure?
Read the date
@unique scaffold tell him to clear cache of pubg Mobile
Because in my last game i won the with last kill for my team and got a server to connection lost
He is new to pubg mobile and wanna login with fb?
But @snow valve today is 15th here in my country
@icy swift damn wait some time it will be done don't worry
16:07
@snow valve it is connected to my fb account
Convert it to your country's time @icy swift
No he have played before and have cache clear reinstall Facebook and the game also the repair didn't work stille the same
Invisible name thing is i dont know the time from their point to be able to convert. Its 18:10 or 6:10pm here
@snow valve yes
Maybe connection issues
Or fb link issues
Can't help bro sorry, I also not logged with fb... I'm using Google play to log in
@snow valve not connection issue both WiFi or 4g same issue
But why do i keep getting "server connection lost" when i win chicken dinner or in the top 10? It happens way too frequently and i have a decent internet connection. My ping is usually 140ms to 250ms at most
@icy swift wait till 12 am
Do you switch connections mid game ? @icy swift
@night cloak ok thanks. At the time of the connection it was 16:04 and i waited the three mins π€£
@snow valve noted
@snow valve its okay, what we havnt tried is resetting phone but doubt he wants to do so :)
@night cloak i have a mifi or mobile wifi which i play from and for some reason my phone disconnected from the mifi and for a few mins i was on mobile data which was laggy and then it reconnected to WiFi
That's why it happens
I almost always try to play on WiFi. But server disconnects happens way too frequently
@night cloak @snow valve you have been of good help to me. Thanks
@night cloak samsung galaxy s8 exynos
@icy swift Did you try to login into the game from any Emulators?
@night cloak nope. I hate that. I have always played on phone. I dont like playing with my friends who use emulators because i think they have better aim
@night cloak
I just reinstalled the game it wont even connect with wifi or mobile data
@icy swift Did you try playing on a different device with different internet source?
Since the game is showing there are some problems with your "client"
@night cloak nope. I have been playing this game on my phone since
@icy swift Unfortunately, there is some problem with your current game. There are some host block issues. The game cannot do the emulator check with the current host block which means they will instead ban you for few hours to a few days. That is what happened.
All you have to do is. Wait for the due time, uninstall the pubgm game and do a fresh installation from play store. And make sure not to use any third party apps that modifies the game file from next.
anybody having trouble on the Damage effect (blood effect) reverting to default everytime the game closes
I set mine to green but everytime I close the game
It shows as red again and the settings shows that it is set to green
I had to re-toggle it everytime I open the game
@night cloak wow. I have adhell3 installed. It seemed to be the issue. Disabling it to see
@tidal warren but I didn't modify any game data files, it just made a copy of it and restored it back :/ well anyways is there any way to get my account unbanned? Been playing on that since the game was released and have invested a lot of time in it.
And that File Claim button leads me to a chat with a bot which isn't helpful
@lapis flax why what happen in rank system
@scarlet niche You might wanna repair your client. You have to do that from login screen, the tiny repair button on top right.
Check the image i sent
@lapis flax this rank system is like depended on how much you servie how much you use heal and kills
And the highest they can give is 24 to 25
Really funny to see winning with 6 kills give 6 pts less than rank 3 with 4 kills
Dude I told you healing do count
In your rank 3 with 4 kills you would use heals mucj
Much?
Self induced dmg healing also counts?
Hmmm thx
π€ self induced damage counts huh
@lapis flax Please check #481198147478224896 3.10 for more details.
@bitter holly Due to high number of tickets, it takes a while to get a reply.
@bitter holly yep
But for how long will I keep that app running?
Make sure to write everything in a single message to make the process less timekilling.
It will reset if I keep it in background for a while
I did that, see the time when the messages were sent
Once you send the message, it was sent to support. It's fine if yoy can't see a preview. @bitter holly
Ah but how will I know when they reply after closing the app?
I'll have to do the process all over again
@bitter holly It's better if you could email the support at PUBGMOBILE_CS@tencentgames.com
I did that but got a reply from bot
@bitter holly It means you're very unlikely to get a ban removal from your game account.
Duh. Restoring a backup of the app leads to ban what's this :/
And their support is on another level
Sorry but there's nothing we can do from here.
Well I'll try getting my account unbanned if they don't do it PUBG's existence ends up for me now
Well, good luck on that!
@bitter holly bro just wait for some time you will get reply soon
They can at least give a proper reply to the mail, I didn't even have to read the full e-mail as they sent the same thing in the File claim thingy
@bitter holly how you got ban?
Backed up PUBG via an app and restored it later, today after finishing a game the app logged me out and when I tried to sign in it told me that my account has been banned
Yeah that's why I was banned I suppose
What app was that
It's a backup restore tool
Glitching into the cars on the bridge ,thats nice.
Yeah
I know :/ even my friend has done that many times but I don't know why I was banned
I think so because of the app you got banned
My friend has used same app many times :(
Bro you used an rooted aap
App
That's why you got banned
You tried to change some setting in pubg ?
I know what Titanium Backup is. @bitter holly And you should wait for a concrete reply from them. As I mentioned, there's nothing we can do here. Is there anything else I can help you with?
Using the app
Yeah but what's the issue? At least detect something suspicious then ban. I just restored a backup of the app. I have 1.71 K/D ratio dude how can they even think I'm hacking
@night cloak man where will they reply? On thay File claim thingy I got reply from bot and same for e-mail as well.
That*
It was definitely not for restoring a backup file. @bitter holly The system might ban you mistakenly, as I said, by contacting them, they'll do internal checkups and come to a conclusion. Debating about it will not help at all.
@runic viper No I didn't change any settings
@bitter holly so wait until they reply back
Is This News Correct that Pubg mobile is banned in china ?
@clear knot yes
Only they can do we cannot do anything nor mods of this server can do
China has banned PUBG and Fortnite both
@night cloak I wasn't debating was just replying to what @runic viper asked :) and thanks for the help
Calm down sir
Oh God Its Very Nice Now No Chinese Hackers Were There
@clear knot Please refrain from talking here, use #pubg-mobile or #chat
No offense, but this chat must be clear, which can be helpful to other players
@clear knot It's not banned yet. They have to change the blood impact to a non violent hit indicator.
@bitter holly hello buddy is that guest account which you backed up ?
@night cloak thanks for informing
My Friend has an iphone5s and Everytime he opens the app it automatically crashes
Update?
It's up to date
Reinstall the app.
Reboot the phone
Reset the phone
@halcyon laurel what RAM he has?
Doesn't matter.
And from where you have downloaded the game?
Hold on I'm going to add him here
okay
@worn stream where have you downloaded the game from?
What RAM you have?
Please answer these questions so that we can help you
First try reinstalling the app.
if that doesn't work reboot the phone
if that doesn't work factory reset the phone
Probably the app store, and the RAM doesn't matter
It's a supported device, so.
By clearing all cache and data
It crashes when it's opened.
Searching eu Squad diamond or above Rank
Ok my 10 minutes is up, Iβm on iPhone 5s Iβve deleted and reinstalled it multiple times and rebooted by phone and still nothing
If i use phonix Os to play PUBGM . Should i get banded??
Yes . You might get banned if that emulator tries to bypass emulator detection . We will recommend you to use TGB to play without any doubt and fear of ban, @onyx forge.
Searching eu Squad diamond or above Rank
@night cloak but its laging too much even game lags to much in mobile also
Hello, @onyx forge!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
You can assign this role to ask in #emulator-support to how to reduce lag.
In emulator*
@solemn mortar
Whenever I open the app it just crashes back to my dashboard
I donβt even know how to check that tbh
@night cloak can you guys fix lags on game when enemy is near its lag too much..
You can recommend this to in game customer service , @onyx forge.
Now in budget phones can't play game without lags.. Its lags too much
@night cloak how can I??
Please refer to FAQ 6.1 in #481198147478224896 for further information, @onyx forge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Please follow the instructions sent by bot to know it.
I have a question regarding the screen selection options they give us in the pubg mobile beta. I have the s9+, which option best suites my phone?
@whole helm which ever option suites your play style or is comfortable for you is the one you want
@worn stream 3Gb?
Okay, now you must clear data and cache and then try again
If still not working contact the TG support team to get further assistance
What iPhone does he have?
@UgNiUx#6887 not here use #pubg-mobile
He left the server
The 5s doesn't have 3gb of ram. It has 1.
That's the problem then, PUBG requires atleast 1.5 gb of Rank, use lite version @worn stream
@plush sail yeah please continue
Rip
Yea^
Points = Ratings
What
To rank higher you need good match rating and it will work only if you're playing in the same server
That is just a title and it has no value in reality
Okay go to season
And send the ss
I tried every mode
Season => Rank ss that and send here.
I'll help you
@solemn mortar that requirement is only for android. The 5S is a supported device. You don't seem to know what you're talking about.
@neat turret nah, it requires high RAM if it is just 1GB
@plush sail just a sec, I'll check all the images
No. It's for android. Quit spouting BS
@plush sail The ss of the season you sent is the current one ight?
nah, I can't do anything with that
Having had a 5s and had pubg on it, it does work
@plush sail That is a Bug a big one, contact the Customer Care or email them
Them = the Tencent Game Support Tean
In game support?
@plush sail send screenshot of just the lobby menu
Idk, why but this is really bad
@idle swan and whats that so important?
Because from that i can tell if youβve collected your missions, which is how you rank up
ahh; what missions? RP?
He's not getting ranked up, even after getting a good rating, that's a bug!
Bronze silver
Awk
XP has nothing do with ranking @idle swan
They both are two diff things, xp will increase your level, but not the rank
Can you leave your own clan?
Yes, just tap on your name. @alpine pine
After you tap on Crew in the lobby.
Select Leave Crew.
I mean Clan.
clan
Yeah @alpine pine open Clan their => Information and then Leave Clan
The button will be in the bottom ig
I mean I am the owner as well
Probably have to pass leadership to someone else
Oh sorry, misread.
It's alright
@neat turret I redownloaded my game, still broke after a while
Someine livestreamed a game while playing hacks
Just camw across this on youtube we got to report him
Most of them are prerecorded and in reality the members are banned. @lavish yarrow
Can you fix this, Im playing normally while on a call and it just crashes by freezing forever while nothing is happening
I know its a pic but my thumb is on the stick and my hands are free of the phone
Not at this time
Is there a reason in-game support has not replied to my issue in a week?
They're trash
Well is there anyone here who can do something about that, or is there no point to this channel?
@night cloak hey, if you have a problem in game send a email and a photoscreen to PUBGMOBILE_CS@tencentgames.com
@tawdry wing check the consum of your ram and clean it
@tawdry wing what FPS frame rate do you set on? (low/medium/high/ultra/extreme)
I was just messin with yall I run fine on my note 9 lol
rlly
Thanks for the support tho π
Well its night here but you too
how to look up some one with a character in their name my keyboard doesn't have?
anyone?
Stop spamming @next zealot
@sleek plinth You on?
I want permission to post in #clans. I've post last sunday
@woven atlas
this man's desperado
@night cloak dm me your post
@woven atlas Done!
@night cloakpost it once done dm me
@woven atlas Done!
@dry steeple Please don't ask them to contact through email . Email hardly replies.
No @wraith brook they do
@spice gulch It's a common issue . We can't do anything to fix the ping .
@spice gulch Wait and see what next update gives us .
hello guys. can anyone help me. i cant login my acc. its say data changed. cant log in 2month. help me
this is always ruining my good games...and now my KD is just 2.something
@stray mortar What it shows ?
@wraith brook
that a ban..
can someone help me. wasted my money just bought season 4 rp yesterday π¦ and my stats title region grenadier also gone
my ign cLooud
@stray mortar Have you downloaded a cracked APK ?
@stray mortar Do what the message says , download the game again from original app store.
nope sir. only use my phone android and sometimes using emulator tencent gaming buddy @wraith brook
sorry for my bad english
@stray mortar Download it again from play store or app store . Also contact the PUBGM devs , they are the only one who can help you in this matter .
@wraith brook thanks. i will. but at youtube hunters gameplay channel he said will fix soon how long? still need wait 2 month? he said 1k emulator player lost their id
Help
and he said join this discord channel n drop my id
after i drop my id here what will do now
I think that a ban, you have to wait until 14 February 2019 to be able to log in again
First, tap on βForce Stopβ and then second, tap on the βClear Dataβ option and finally go ahead and tap on the βClear Cacheβ option. Following the above steps should solve your problem of Google PlayΒ Error 495. And you can enjoy back to using the apps which you couldn't download or update due to theΒ Error 495, @native flare.
If it doesn't work you can always download the game from the link given in pinned message.
Thanks
@night cloak i knwo its a ban. but hunter said its and bug n tell he my id n can fix soon. but how
@stray mortar unless it's a false ban you can contact customer service
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
tq
Please contact as shown ^
i hope so. i already did contact customer supp n still waiting the respons from pubgm
It takes time for their reply according to number of messages they receive.
No advertising , @sick yoke .
Why
Please red #481193721560432670 . Advertising is not allowed in the server. You may get muted or permanently banned according to severity , @sick yoke .
is there anyway to freakin avoid griefers in training grounds??? they keep grenading me
grenade makes people fly doesnt make any sense!!!
I don't think so. You just have to run away from them or deal with it , @onyx briar.
how am i supposed to run away if i cant move due to the fact that there is only one place to train
But that doesn't make sense . π€¦. You can talk with them via voice chat and tell them to go away , @onyx briar .
voice chat doesnt work if they already have one purpose which is just want to annoy me
You can bro @zealous roost
I know man... But I think its a glitch..you need to tap like a 100 times to get that done.
Died so many times cause of that.
Kk @zealous roost
But I never faced this gilcth
You play In mobile or emulator
@runic viper
@zealous roost
Naah ipad.
Ipad screen is sensitive.
Sometimes controls stop working :p
Due to the sweat.
So probably device issue because I also never faced this, @zealous roost.
Is pubg and fortnight is banned in chinna
no official news @worldly spindle
When vikendi is dripping?
@opaque sigil There is still no official announcement . You will be informed about it in #community-news and #news .
What are the unofficially dates?
@opaque sigil I can't tell any rumoured date here .
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
Maybee
Can I get support regarding emulator here?
Hello, @delicate cedar!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
I want to report a bug found in the game.
There has been a glitch I noticed, When a player is very far away from a house, And they can see the person in the house through the walls, And they can use that as personal advantage during the round, I just wanted to make this clear. This was not a hack, This is a bug, And I just wanted to let others know as so.
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
oki
@night cloak Report bugs in game only .
Hey guys I have an problem an Indonesian guy just hacked my pubg account and he is playing with it I come to know that he is Indonesian because he changed the flag to Indonesian and language to bahasa
Oh
Please help it's resulting in a very serious problem
Your account is linked with fb?
Yeah sir
Uhmm
So it means that he have control on your fb also
Try changing your fb passwords
He is not doing anything on fb
I changed the password 3 times
But he still has access to my pubg account
I mailed them but they are saying you are not from Krjp region so we can't help u now
Is pubg getting banned in other countries except china?
PUBGMOBILE_CS@tencentgames.com
Did you mailed to this? @feral matrix
@night cloak there's no news about it that it's going to be banned, Don't believe Fake resources!
π π
Don't believe the YouTubers saying that, they doing for views maybe
@wraith brook it will be on 19 to 23 in between this date it will come most probably
@snow valve yeah tur
Just keep in mind that update comes just the day after of Maintaince . So stop asking about update... Further information will be provided in #news
Ture most of the YouTubers just want views and make this fake news
alright the thing is before giving out unnecessary updates, the game needs to be optimised and the bugs need to be removed
my whole squad was just wiped out with a person who was sitting inside a destroyed bus using a bug
Report the bug, and hope they are gonna fix it
@open light yep wait for it you have reported the bug now PUBG will see it
@runic viper Hope so.
@wraith brook yep they do something about that bug because many people faced it
Why does pubg have a customer service button but they never respond to anything I ask
Never mind why am I even asking no one ever has an answer for any questions and pubs you just Jesus pubg
@rapid egret bro they get many message from players that's whythey reply come is late because they see many messages from players they try the hard to help you guys
Please refer to FAQ 6.2 in #481198147478224896 for further information, @rapid egret. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
The mail no longer works , @night cloak. .
π€
What mail?
@night cloak
The support mail . It no longer works . You may recieve automated response form bot, @night cloak.
It is better to contact devs via in game support.
Lol
Man this loading issue sucks! It's been 3 weeks since it's happening. Is the development and support team even here?
Other guy asked about that....not me
@night cloak bruh help him
I have an issue i buy 1800uc but I didn't get my uc
Please reset your phone in order to solve the issue. Currently this is the only option available so far, @remote wigeon.
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@upbeat venture ^
You have to contact in game customer service and provide them all the required information about the purchase then they will be able to solve your purchase issue. Please be patient till they reply it takes time for response from customer service , @upbeat venture .
Nice. But you have to wait for about 1 day to 1 week . It takes time for them to verify and reply to your question , @upbeat venture.
Ok sure but I need my money or the uc back
You can't possibly ask me to reset, everything stored in my phone gets deleted. Nah! I'll rather wait for office fix than lose my data. Any other rational solution?
@night cloak
Thanks
Currently i only found this solution so far . So you could store your data in your pc or to the cloud and reset your phone . You're welcome , @remote wigeon.
Can you tell me your device name so I could confirm that is this issue only happening to that devices , @remote wigeon?
Device: OnePlus 6
Ram: 6GB
Storage: 64 GB
Usual ping: <50ms
Internet speed: 100mbps
Location: India, Hyderabad.
Usual play with: Wifi
Server: Asia.
My friend use iPhone 8plus, OnePlus 6 and Oppo Real Me 1. All of them face this problem.
@night cloak
Thanks for information, @remote wigeon. You can tell them about that option atleast it works .
can you complete missions in custom rooms
Never tried. You can try and let me know if it does, @next bronzeπ€ .
alright
@remote wigeon you can try using DNS Changer from Play Store or an VPN
@odd cloud thanks
@remote wigeon lemme know if it works
Alright. Thanks for confirming , @next bronze .
@night cloak bro i contact the customer service they got my email id and no response what should I do now.
Anyone from pubgm support team here!!!!
@upbeat venture Whats the matter ?
@wraith brook i purchase uc for Rs.1949 but cash is debited from my bank account but I didn't receive the uc
@upbeat venture Oh.... In that case only PUBGM officials can help you. Contact them in game.
@upbeat venture Only start a conversation . On top you can see a icon .
They ask my email id and i sent the email id. But no response from the other side
Ok bro thank you for your help
Welcome π
@wraith brook if the reply me how di i know??
Hi everyone, if I delete and reinstall pubg will it reduce bugs and what not? Also what is the size of pubg on iOS? (Ipad)
Not all bugs get fixed by reinstalling. It is really case specific when the bug gets fixed by reinstalling.
The size of PUBGM on iOS is around 1.2 GB.
@fiery horizon thanks for replying, so when I open it after reinstalling, will it still do that small update thing?
On the app
Yes.
Which is like 200mb or something?
235mb
@fiery horizon kk, thanks bruddha
How i know if they reply me???
You will receive notification from there if you have any new message from support , @King Najimu#3679 .
@upbeat venture Yeah , you will get a notification .
Who would be the point of contact regarding the STAR challenge prizes/rewards?
@severe drum PUBGM devs only.
hello,
i have a 15 β¬ on play store. i buy royal pass but When I buy the Royal pass, the system says it's not money.
help
Why is the European server lagging so badly it's almost unplayable!
Guys using GFX tool is not allowed?
@grave shore is it with you only or another person are also facing the problem?
@marble thicket read #481198147478224896 2.9
So How can i make my gameplay smooth?
gfx tool?
@marble thicket Try lowering your graphics settings
I mean best FPS without lagging and great quality
It's already in low @feral sluice π
But still it lags
And Ping too is vey high
Broke my life :/
@marble thicket Then you can't do nothing...Your phone does not support best gaming experience....But You should not use gfx. it will lead to suspension of your account
@feral sluice Yeah Got it
@marble thicket and in the regard of ping. Check the server in which you are playing. If the problem still persists. Check ur internet connection
@wraith brook who's the dev point of contact then?
@severe drum Are you a The STAR challenge winner?
@feral sluice yup, participant. Are you the point of contact?
@severe drum No. But if you haven't won any prizes. There's no point of contacting anybody. And if you have won some prizes. The pubgm team would have responded to you.
@feral sluice our team won prizes. That's the point.
@half kayak check this guy problem
I'm guessing this is the wrong server to ask? If you guys have no clue, it's ok, it's probably a completely separate org that handles the tourney stuff. I'll keep on looking π @feral sluice
@snow valve @night cloak guys my game worked. The culprit was adhell3
@severe drum Okay but if you don't find anyone. Contact the admins here. It's the official server.π
Lol not European server, every server is full of lag
The developers are just giving out fancy new dresses in shop in every update rather than optimising the game
As sson as there are any enemies around, the lag starts
@open light Check your internet connection. Because the problem is for you only.
@open light Check if your phone is on battery saver mode on.
Not only my squad, the youtubers who live stream also complain about the lag if anyone has seen streams of popular Youtubers
My wifi gives ping of only 30ms and my phone is not on battery saving mode. And my graphics are set to low
So...when comes Ultra HD ?
Hlo
Ultra HD? Who cares about it when the game doesn't even run properly on smooth LOL
Is gfx tool allowed to use
@daring pine It will be updated soon π
@autumn topaz read #481198147478224896 2.9
@open light It's your phone problem.
Hi guys .. my friend found a glitch in erangel map .. you can enter inside a car and shoot from it and the enemies can't shoot you .. i recorded video for it .. how i can report this glitch to fix it .
@fervent aurora i suppose this is also his phones problem eh?
@fervent aurora there are many such glitches
Rather then accepting that the game needa to be optimised we are the ones who are being told at fault
@feral sluice but i have seen many persons using gfx from a long time
No we tried it together and i died from this glitch once
@fervent aurora same happened to me today dude. The player who did that has id Esvwar. Report them if you can
@fervent aurora i know about that glitch you need granade on low toss
@feral sluice you told the same thing to the players named TEMPEST. That it is his phone's problem. Even when multiple players report the problem noone accepts it blames it on the players device
@open light what's your phone specs?
I want to report the glitch to developers.. cuz i don't want to lose more rank points cuz of this glitches
@fervent aurora lolπ
4gb RAM
@fervent aurora how many glitches will you report
@open light processor?
I found one till now and i know how they do it .
Octacore 2.0Ghz with snapdragon 625
Do you even know? That pubgm is a beast game. It renders a whole map. That needs to be the phone to be of good specs. It's NOT pubgm fault that you are not getting best experience. Mine is an asus ROG phone. Guess what? My pubgm runs as smooth as butter. Did the devs released an optimized version for my phone! @open light
@feral sluice But they say that since the game is available
Ok so you mean to say that every player out there has got a special gaming phone to olay the game eh?
You need to have a good specs phone. 4gb ram smh
Because ofc ourse there are players with better devices whose games dont lag much
And my phone is listed on the compatible devices. And 4gb is double of the required 2 gb told on the play store
@open light which device?
Yes even redmi 4a comes in compatible devices. That has 3gb ram with Snapdragon 425. Now you will say that u want HD graphics to run on this specs
I told above. My game is set on low graphics and smooth settings
I suppose the compatible devices should be able to run on lowest settings?
Ok fine. Inspite of my phone's specs being above then the lowest requirements. I do understand that my game might lag because of the specs. But what about my squad mate? He got one plus 6 on his hand
it doesnt work on the 1+?
Well u might be familiar with the OS of one plus
Do you know about the OS of one plus?
Oxygen OS makes games laggy sometimes
@daring pine what device you are on?
And it's a bug that it lags when enemies are near. But it was cleared in 0.9 update
i had a one plus but curently im on the ipad pro
Gaming Exp. on one plus wasnt great at all tho
And the patchnotes stated it clearly
BerΓΈ do you think i will be able to play on UHD when it comes out ππ½ββοΈ
A12X is a beast
Yes you will be.
nice
Fine then. This means that the game now isn't really meant for normal phones. It need s ipads and special gaming devices to run smoothly eh. Nice going. Because everyone out there hasn't got all the money in the world to buy a device to play the game. Thanks for your time i close this convo here.
π
@open light Same with PC games. Buy an XBox or a Playstation if you want equal Gamer rights
π
You cant make it fair for everyone anyways
better internet whatever - just appreciate getting a console game to mobile
I Can run the game BTW i have 6 gb Ram
See
Is update is in-game or on store update???
Added cross-server matchmaking... What is this
@cursive parrot Suppose if you're playing on Asia . You will get matched with players of other servers like eupore, na .
@night cloak Store .
how do we get pillar title for clan
@worn forum See in clan shop . You can see 'Clan titles ' .
Hi
Whats the firearms finish upgrad system
Hey what's that availability thing?.... update on 18 and map on?.....from statement it looks like map will come later
@ruby pine if u buy the same skin again. It will add more details
@night cloak yes, the map will be available later after the update.
@everyone
"Added Firearms Finish Upgrade System.", Is it a new skin + added damage or what?
@tidal warrenlisten
Please read this channel's pinned messages for further information, @spiral monolith:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
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what will the downlaod size of new update...
No confirmed size.
For iOS itβs going to be around 2.1GB without the additional maps.
Have no idea what itβs going to be for Android. π€·πΌββοΈ
Am not an Android user.
π π
any new weapons?
Kek
@tidal warren thank you
There are 2 new weapons which could be coming out; however, theyβre not mentioned in the small patch notes.
@tidal warren kat i am thinking to download tencent gaming buddy to play pubgm. But some are reporting that they are getting banned. Is it safe?
MK47 Mutant should be coming out since it was mentioned even by the Community Team.
As for the G36c we do not know, should be a Vikendi exclusive.
@feral sluice if youβre going to get the official version youβre good to go.
what's the cross server matchmaking about? @tidal warren
It means if the matchmaking is taking too long youβll have the option to be paired up with or against players who are in the same tier on other servers. @cursive summit
it's not cross platform is it?
Yes exclusive for the new map, but it wonβt come out next update
We do not know. @night cloak
PUBGM is already cross platform. EMU players can play against mobile players if they team up together. @cursive summit
@tidal warren but the emulator players can't play with people playing on mobile servers right?
Yes, they can, if they team up with other mobile players.
The leaderboards are shared.
There are no mobile/EMU servers.
Theyβre all shared.
like if a mobile player invites emulator player then they start the match, how will they match? with mobile player of emulator players
If you pair up with a friend who plays on EMU, youβll play against other EMU/Mobile players.
oh
Itβs mixed up.
If youβre solely mobile team, youβll play against other mobile players.
although that's an advantage
oh
at least if pubgm had support for mouse+keyboard
or gamepad
it's unfair indeed but it wouldn't be first thing in pubgm that's unfair
thank you kat @tidal warren
Any chance off an Oceania server in future?
there are alot of servers already, the players are splitting enough...
that would mean even more bots
@solid phoenix I want it aswel, but even in the pc and console version they closed.
Firearms Finish Upgrade Systems, what.
Please read this channel's pinned messages for further information, @keen nexus:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
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Bugger it would better for us it sux that Australians and other surrounding country suffer due to ms off 140ms + in the Asian server witch is unstable and north America server is around 200ms+ totally unlucky for us we have to deal with lag
This is all the information we have for now. Anything new we get to know of, we'll share it as soon as possible!
30million daily players and yet there won't be server expansions? Oceania Server is needed down south
@solid phoenix No need for it, Asia is already perfect if you live in AU/NZ. You will get around 150-180 ms.... I know Iβm in the same situation as you and I couldβve got 4ms if we had it.
Not many Aussies play Asian server. It's so unstable. And plus hackers there ruined it
What is the meaning server cross matching
why i can't play it on windows 7 ?
Okk
hey anyone why i can't play pubgm on windows 7 ?
i know but emulator not install pubgm every single time fails to install pubg
150-180ms isn't perfect for us either. Who's always got the advantage? Asian player with 20ms or Australian player with 150ms. It's clear we are at a disadvantage from to get go. So it not perfect for us at all.
What's cross-server matchmaking
Please read this channel's pinned messages for further information, @rich crow:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
@me when you have an answer
It means if the matchmaking is taking too long youβll have the option to be paired up with or against players who are in the same tier on other servers.
@rigid meteor 
@rigid meteor u can play with someone on asia when u have europe selected
Thats awesome , cuz bots
@rigid meteor ur ping stays the same
Game matches the pings
I mean I can play Asia servers fine somehow
Thanks @tidal warren !
Idk where to say this but I really don't like that your stats change depending on your server cos sometimes my friend keeps changing server like last second or something
@rigid meteor u play euro
But others play asia
Doesn't matter
Yes
U match together
β’ What is the cross-server matchmaking?
- If the matchmaking time passes the estimated waiting time, youβll have the option to be paired up with or against players who are in the same tier on other servers. Therefore, this could lower the waiting time, or eliminate the chance of no matches being found.
What is fire arm finish upgrade
Will the laser sight come on this update?
Harsha, see the pinned messages on this channel
Please read this channel's pinned messages for further information, @wooden oasis:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
@rich crow it might not; however, the Community Team themselves mentioned that it will be in the update, but itβs not present in the beta. Well have to wait and see.
Thanks bro!
What is a cross server matchmaking ??
It means literally what it says.
Youβll get special items with which you can upgrade your weapons.
Like spray paint for example.
Will our ping be affected by cross-server matchmaking?
obviously
@icy carbon No.
if you play on other server I doubt ping won't change @feral sluice
No the server will optimize the ping
Not like modern strike game right@tidal warren
@night cloak That man is talking about cross-server matchmaking
isn't it literally changing your server since it doesn't find a match on your current one?
but automatically
@mortal patrol
No.
π€
No. Both players will stay on their originally selected servers.
Theyβll still rank up.
@tidal warren hmm
@tidal warren kat does that means like if my teammate wants to play eu and i asia...we can play like this? Through cross server?
β’ Added Firearms Finish Upgrade System - players can use materials at the Lab to upgrade a certain weapon finish to obtain additional kill effects and death crate appearances. One of those materials is paint.
It sadly doesnβt work like that Iβm afraid. @feral sluice
You canβt really choose.
Oh cool
But maybe it will be part of it for all I know.
@feral sluice thanks
@tidal warren oh. That's sad
@grizzled ravine no worries. If you have another queries. Don't hesitate to contact usπ π
So , what about middle Eastern server ?
@grizzled ravine We do not have any information regarding your query.
what does the last two points of the post in #news mean ???
firearms finish upgrade and season spending reward...
???
@night cloak check pinned messages
what about the season spending ?
is it okay to use gfx? i've seen many people using it
60fps + good resolution=unfair
@atomic sleet Check #481198147478224896 2.9
@atomic sleet its punishment
dont use bro
i dont understand upgrade sytsem bc i little speak english. Can you say more explanatory?
π
oww thank god i dont use it
@atomic sleetπ
@mortal patrol Check pinned messages
No it can lead to account suspension of 2 months. @atomic sleet
1st offense?
@atomic sleet ?
oww what i mean is 1st offense 2 months ban?then 2nd offense permanent?
@atomic sleet That means if you are caught using gfx first time. Then it will lead to 2 months ban. But if you continue to use gfx. That will lead to permanent ban of your account.
I need help @modern gale it's really urgent
@candid niche Yes how can we help you?
I can't play miramar
Are you official staff of pubg mobile?
No
Ohh
@ionic tartan what is the main issue?
My facebook account is hacked and I need to remove the facebook account
@ionic tartan Try clearing game cache. Or repair your client. If it still persists then only solution is to reinstall the game.
@lime juniper @merry sandal
Alright
@feral sluice
@candid niche I have tagged the admins. Only they can answer your problem.
Ok
Are we getting the middle east servers in this next update? @merry sandal @tidal warren @lime juniper
@remote bear No.
You will need to contact Facebook support, @candid niche. Please contact the customer service as well.
@limpid socket :p
How do you know @feral sluice
@limpid socket delete that ok
π
@remote bear There's no official mention of the server.
@ionic tartan your device is too weak to run it properly. Sadly some devices have trouble running Miramar and Sanhok properly. Not much can be done about it.
Yes. The ME servers are coming, only issue is that it hasnβt been confirmed whether theyβd come with 0.10.0 or later. @remote bear
π
@lime juniper no help from pubg to remove facebook account?
@tidal warren But kat another user had the same problem. And the problem went when he reinstalled.
Arabic client? What's the difference?
You can contact them and see what they say, @candid niche.
Which is the best I can get
That might not be a solution, this is an issue for most 2GB RAM and lower devices. @feral sluice
Yes, even less than 2GB RAM devices can run PUBGM.
@tidal warren Oh if he comes back i will surely ask him his phone specs.
The language will be Arabic, not English. @shy lance
Why can't we spectate our friends like we can in Chinese pubg
@night cloak There's no option till now.
That feature hasnβt been incorporated yet. Will most likely come with later versions. @night cloak
You can spectate once you die.
@night cloak And chinese pubgm and global pubgm are totally different
You cannot join a match to spectate though.
So weβll have to wait and see what brings.
I just hope they add the ME servers to this next update
It's there in Chinese pubg bro @feral sluice
No they are not
Hopefully @tidal warren :)
@night cloak But Chinese pubgm is still so ahead of global.
I'm not a noob everyone knows we can spectate after we die
What's the firearms finish upgrade system
Please read this channel's pinned messages for further information, @odd tendon:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
@feral sluice yes it is
@tidal warren oh thank you so much
@night cloak Yes. But global version is not having.
@feral sluice that's my point π€£
The global version is almost caught up with Chinese, the process is slow, but weβre getting there.
@night cloak let's see in future. π
No worries. @odd tendon
@lime juniper but there is no use of recovering my facebook account now because one who have hacked my facebook have changed the facebook account linked with my pubg mobile account
Buy a better phone @candid niche
We cannot help you with that, @candid niche. If you have lost access to your Facebook account, you need to contact Facebook support.
Repaired the client, still can't play miramar
Don't use 2gb ram phones
@ionic tartan what's your device specs?
Are you on iPhone 6s/6 ?
Let me check, it's 2 gb ram
Oh boi!
This usually happens on these older devices.
I'm using a xiomi blackshark
π
So I can save my data
@ionic tartan sounds like my phone specs
@ionic tartan If the problem still persists after reinstalling. Then your device cannot run Miramar
Rip
@remote bear You cannot post that things in this channel. If u want to. Post in #media
I played Miramar like 1 week ago
Then you can try reinstalling. @ionic tartan
Mm, not now, I'll do it on 18th, atfter update.
As you wish.π
@river galleon talk like this should be done in #pubg-mobile thanks.
So there will be mk47 right??
Yeah, I have a royal pass mission on Miramar
Probably.
If it's in beta it will come in live version.
If got some bugs... It might be get delayed to 0.10.5
Pubg just announced whats coming but there is no mk47
@austere dome than ok
Guys this channel is related to only queries about pubgm! You guys can talk about this in #pubg-mobile
Thanks.
@lime juniper but the account linked with my pubg mobile account is changed,, now there another account linked with my pubg mobile account
You canβt unlink accounts from PUBGM. So thatβs a lie...
Can anyone explain to me how is this new cross server math making going to work
@vague void pinned.
Go to pinned msg bud
excited about what
Hi I need help with something, I've been trying to do this but nobody to help or guide. So my pubgm acc is linked to gmail but I wana use it on Tencent Gaming Buddy, cuz my mobile screen is broke.
Nope, they just change the blood effect to green. @rain gate
Can any mods help me? How to go about this
if pubgm banned in whole asia i be like open bird
plz bann this fccking game in india ... wasting my team
time*
Well uninstall the game then why u even. Here wasting ur time lol
@hearty wraith connect your account to FB or Twitter.
i m just addicted to this game ...
@night cloak how can I connect to twitter which is already linked to gmail?
Banned in all asia ? Are you dumb
@rain gate due, this is a support channel, go to #chat
yes 4 sure
@ΖΖ γ‘ kills4win#689 it's fine we all are, thats the love we have for the game
How to link your account from gmail to twitter?
Im Gold I but it's already three times my rank isnt getting any score
my academic result is going down from 9.1 to 8.3π©
and i got Bronze on my Final Result instead
how to fix this
My other Rank is Always Silver
Change your server.
@ionic tartan damn i didnt notice that, THANKS
i never changed my server, that's weird
@hearty wraith
@night cloak I know that option but if you try to connect to another social account, it just opens a new account for you, doesn't actually let u to link existing acc to a twitter or fb account
I've tried it π£
@hearty wraith what do you mean?
it works well for me
It shows up a web view where you login with your account and linked it.
my acc is made with Facebook
I linked my Google account to it and later on I could use my Google account to login
you probably did it wrong
whats firearms upgrade in new virsion?
Meaning, my account is linked to a gmail I'd, if I connect using that option to connect to twitter or Facebook, it logs you out from exisiting gmail and opens a fresh lvl1 account
@unreal yacht check pins
what is firarms finish upgrade
@worthy schooner check pins
Yes I used facbook when I was just trying the game, but sadly I don't use that anymore means no password, lost the acc sighs
π€
I tried to link to twitter but not happening
@hearty wraith have you created a PUBGM account before using the same Facebook?
Try to create a new Facebook account and link it.
I played as guest and then linked to Facebook, when I got serious I connected to gmail I'd to save my progress
Will that work? A new facebook I'd?
Cuz afaik if you signout from your gmail acc, it logs you out
@hearty wraith try. Or just install some others emulator with Google play built-in.
Apparently NOx and Bluestacks is crappy, way too much lags and stutters, TGB works flawlessly which is why I wanted that
hmm i got a bug in game while i was playing wars, i spawn with no gun on me at all. and other times i cant click on my gun so i cant use any of the gun i have on me, why is that?
@night cloak do a in-game report.
already
@night cloak thanks..where can i get full changelog for 0.11?
I got a glitch where i cant use any weapon or even healing items too
lol
