#questions
1 messages · Page 270 of 1
My device is a Samsung Tab S. I see lightnings behind my character in the lobby and this lightning causes my game to crash in all modes.
(I already tried to repair my game)
Can you provide screenshot , @weak dock ?
hey i rilly need help
everytime my team start the match
after loading
it will ask me if i wanted to enter match again
@night cloak hey what day I can get my account?
Sorry. I don't know, @tired badger .
Yes it is a known issue. Even it has happened with me too. Please report it in game so it will be fixed in next update , @onyx briar .
I already told you everything. You will just have to wait. Nothing much i can do for you , @tired badger .
it happened to me every match since today @night cloak
I have join the community servers?
Try repairing the client or reinstalling . It is the server side problem but you are facing from today so there might be something wrong , @onyx briar.
I have join the community servers? @night cloak
Discord staff don't have access to the in game accounts . So you will not get much help from here , @tired badger .
@night cloak I know you’re here the whole time
😭
How can I help you, @shut flint ?
that's off topic?
@shut flint →#456646777622495233 please.
@night cloak so who can help me?
@night cloak I cant screenshot it on the time, but I will try
🙏 sorry
Join room
Id 13472
Pass 121
hello, can dev fix this bug ? i think this bug only on pocophone, this bug so annoying
where can i submit reports? for banning my account for a month?
@silk shuttle fixed in the next upcoming update for notched phones
@white rapids you can mail them or contact Customer Support
and phones with curved screens
i already submit it to customer support but still i did not recieve any mails . .
@solemn mortar yup, i cant get the friends list bcause that notch
@next bronze ahh okayy thank u
Click on the repair button, I also get the same bug, but it got fixed after the repair button
@solemn mortar thanks buddy 🙏
welcome
Isn't there option in your device to close notch for the app, @silk shuttle?
why did always gets banned ? even they are not cheating?? i dont understand . . do pubg want proof? what do they want? we stream? so that we dont get banned and kill 16??? wtf?
Ask in in game support. No one knows that here , @white rapids. And I think there is always reason behind the ban.
i already chat customer support but they didnt do anything . . .
Why when i enter a match in sanhok the game log me out and then it shows enter match again how can you help me
@night cloak yaa i already close the notch from setting phone but still bug like that
Hmm. Then there is a option coming in next version. Then it will be fixed , @silk shuttle.
It's a known bug. It might be fixed in next update , @night cloak.
Is it just me or in TPP whenever I gets knocked out and after getting revived by the teammate, by third person camera changes its position?
@night cloak when starting the match did they issue u a warning regarding like high ping or somethin like that
@indigo cliff That twitter account is for PC. Take a guess
Ok
How to be mod Admin of this Discord Server?
Is true
@night cloak yupp i hope new update this bug will fixed
@glass badger You’ve received a DM that will let you know
@indigo cliff It’s not a real tweet, even from the PC twitter account
@placid musk Ohk ThankYou 🤘 I will Try mAh Best
They ain't picking anyone for a while
Just found out the same @placid musk
Excuse me @indigo cliff Sir if Your problem is solved Kindly Move to #chat
-ThankYou
@glass badger okay bruh
Did GFX tool leads to ban ?
Is Hardcore mode releasing on 0.10.0?
@wraith brook yes
@elfin zodiac Really.......
@soft gale I saw it in the beta so it might be
@wraith brook any third-party software that changes the game files will result in a ban
where the hardcore mode located? pls no tell it's in Arcade Mode category
@soft gale it is right now
@elfin zodiac .......🤔 😂 I am using it for 3 months ........ Nothing happened.....
Instead of a new map it would be loads better if game is optimised first.
There is so much of that damned lag
Probably
I did the weapon master but I didn’t get the achievement
On what mode
did you knock or kill with the weapon?
Knock and then kill
then knock is the only thing that counts
be sure the enemy is knocked with the weapon you are trying to use
Ohhhhhh
Wow
But someone else did it without knocking with the weapon he wanted
Let me link the vid
Hang on
How many minimum points required for squad TPP conqueror tire?
@pliant sedge
It was changed last update
@night cloak you have to hit ace and be in top 500
Ohhhh wow
But how many point required like 5000 above or 5500…?
you have to pass crown 1
Yaa
besides that it depends on how high the top 500 of the server are
ohhk
I've been stuck in this screen in about 10 minutes and losing points alot
please fix this bug at sanhok and miranmar map
or give me a way to fix this issue
How many friends can be added in pubgm Friends list?
Do buying uc from others leads to ban?
@night cloak 250 I guess
Unistall Pugh and go to sleep bro and dream that your account will be unbanned tomorrow.. bcuz we clearly cannot help you with that.
@tired badger
*Pubg
You emailed them ..?
How can I emailed?
Go to play store ...search pubgm scroll down and you'll find their email id
You might get help but idk
@tired badger did you greafed anyone?
😭 🙏
Can I get my account back?
i am starting to get a weird bug that i dont get the kill
i killed someone in squads ( i knocked him and i killed him)
but it still says my kill is 1 ( which is the other kill )
i can comfirm about i knocked him and i killed him due to game system will notify me about that
and the kill feed
Your squad mate must have hit the last bullet lol @onyx briar
@void violet no i can comfirm that i hit every single bullet and it even says i knocked him
Why can't one of them talk to me on here?
Well then it's just the game playing tricks on you xD but its not a bug or anything @onyx briar
my career results also said that i got one kill which should be 2 kills @void violet
is this is due to server thing or what
played 5 battles out of 5
4 battles got stuck in match starting loading bar
pic i used of ijaat avove to show exactly what happens
Same here
Help!
Help!
😭 😭 😭 😭
😭 discord too getting ligma
Are you on wifi or cellular data, @glad harbor @limber stratus?
Soooo i used to play pubgm alot but i deleted it about a month ago, and i downloaded the recent release of pubgm on my phone yesterday, however the app will open on the Tencent screen for about 10 seconds, then the screen will go black for about 3 seconds and then it'll go back to the Tencent screen for about 4 seconds before forcing me back to the home screen
Which device you are using , @plucky orbit ?
I dont know about this problem arc might tho
Its a Lg stylo 3+
Used to work just fine when the game first game outn
I used to even play it on the Chinese version before it went global
It changes when the new update arrives. Can you tell me your phone specs , @plucky orbit ?
I can look them up, its been about a year last time i looked them up
It does have 2gb of ram ^
Processor. Qualcomm® Snapdragon™ 435 MSM8940 1.4GHz Octa-Core Processor.
Memory. 2 GB RAM.
Storage. 32GB (up to 22.9GB usable)
^^
Also, i noticed that Hardcore Mode vote is coming back on Arcade Mode category, that's utterly terrible.
@soft galetrue bro..
And in the start of hardcore comeback, it voted more on coming back but not on arcade mode category
Btw. When is the crew challenge gonna reset?
@soft gale I guess no changes were made for the beta
Crew challenge is already over i think.
Wen's the new one starting
Any admins online
Sooo any info on my problem? Or should i open a ticket with support?
There is a problem whereby when the app crashes and restarts i am unable to communicate with my teammates as there is smth wrong with the mic
And they will not be able to hear me and i will not be able to hear them
I restart the app multiple times to no avail
Can yall look into this bug please?
Hi guys i want to ask for the new update what is the realised date sorry for my english!!
Those are minimum requirements for the game . So it is acceptable that it can't run more when new versions of the game releases. But still you can try deleting other games and keeping the ram as free as possible. Download game booster for your device so it will close background applications , @plucky orbit.
Alright, will a iphone 6s work with this new verison of pubg?
Definitely, @plucky orbit .
Oh, okay. I saw on reddit that this new verison of pubgm also messes with the iphone 6s
I never heard any problem here about iphone 6s . But it might lag a little not sure.
Check on reddit, there's a whole forum on this problem
Booster made the app crash faster
Besides i only have discord, instagram and pubgm installed rn and the amount of ram im using is only 736 mb
Okay, it seems that any amount of ram i free up only makes it crash faster, i dont think this is ram related
Is hardcore mode is coming back but not located on Arcade Mode category (i meant that Hardcore mode is a default mode)?
@soft gale in beta it is in the arcade mode category so it will most likely stay there
oh for goodness sake
So has anyone actually seen nightmode in a custom room or has that not been added yet?
@restive flicker It has not been added I believe; only classic matches.
Atleast people on YouTube is voting Hardcore Mode as a default mode.
Can you try to be more specific with the question @river galleon? What exactly happens?
I'm on a Pixel 2, and with the most recent update to pubg the game crashes whenever I plug-in or un-plug the power cord. I just updated to the latest OS update and it's still an issue. Main issue is that while I'm playing the game, and I bump the power cord a bit, it crashes on me.
When I played the beta version the game did not crash.
Well, that is a sign of improvement. Developers must have discovered this issue in the live version and have fixed it in the next one, hence why you are able to witness it in the beta.
Seems that way, hopefully it's fixed in the live version once the next update goes live.
No official announcement about it either, let us just speculate that it has been fixed; I am sorry for the inconvenience you are facing in the live version.
No worries, just wanted to pass along the issue.
@shut pivotim playing on a pixel 2 xl and I have never encountered the problem
Try redownloading
Anyone?
@shut pivot I have the same problem but mine is OnePlus One though
Haven't tried to reinstall the game yet. May give it a try. The fact that beta didn't crash threw me off.
@shut pivot Dude, I tried every damn thing they suggested. It will be fine for the next 2-3 days and back to square one
Well, the next update should fix it. I thought it might be a memory thing, but I cleared out half my memory, made sure my Ram was decent, but it's still an issue.
Yup, they have focussed on Samsung and Apple devices way too hard
I also have an issue with my Bluetooth audio. If I connect in-game, the sound is mono. Connect, then load the game and it's in stereo.
Bluetooth issue maybe will be fixed if u try repairing the client but the crashing won't go away
Again, not an issue with beta
Too frustrating, right?
Is pretty annoying
@shut pivot according to me, you should use wired headphones as Bluetooth ones lag in audio output
@shut pivot try re installing the game for crashing issue
With the pixel 2, there's no audio jack. And the adapter is garbage. Stopped working a while ago, and replacing it is a pain.
Oh
Even talking to a Google rep, they suggested a third party replacement.
Btw, i was having the crashing issue too and re installing fixed it
@shut pivot If u will be trying to reinstall, please give the update if it fixed the crashing or not. It will be helpful
@twin axle I reinstalled it but the crashing came back :( I guess the live version hates me
not getting the quick scope option in game even if I have enabled the option.
You have to reset your controls.
Reset the second layout option, and copy the first layout to the second layout
Check out pinned message of the channel @golden oak
I created a room..but I couldn't see the people who had joined..inspite of them joining!!
Anyone know why this happened?
@deep flare Update: Reinstalling the game did not fix the issue of the game crashing when plugged in.
What's the best time to play solo FPP on NA? I live in Australia, and when I log on in the evening, I can never get a match and I'm only a platinum 2
My phone overheats when waiting in custom room lobbies
Does anyone else have the issue
It’s an iPhone X
Specifically waiting for a long time
Around 15 minutes
Today it froze due to overheating and had to hard reset
Are you running anything else in the background @restive flicker
I didn’t close the apps in the app switcher
But it usually heats up more in room lobbies than while playing hdr lmao
Maybe it’s cause of the large amount of players joining and leaving the room
@restive flicker do you put it on a bad surface
for example leave it on your bed, so it gets all hot
or on top of your laptop, that is warm anyway
then it might be all the peoplle in it
Yeah
Busy rooms
100 people and continuous kicking and joining
For 15 minutes
Guess it’s not optimized
My friend who had a one plus said it doesn’t heat up in the same way though
When i enter in game i get loading screen and after this black screen and crash , game worked yesterday and in this morning he started to do that
@strong pilot quite a few have this problem, hey @night cloak
Hoping someone can answer my question on Weapons Master Achievement. I’ve been Crown last two seasons but show no progress on the achievement to date.
Any reason you can think why this would be?
@vague yoke it has to be done all in the same match
Not multiple matches
Thx
No prob
Time to go Beserker
Lol
Ok but can i fix that i uninstall game and install back and he continue to do that
@strong pilot I pinged a guy that knows about this problem click on his name and try to dm him
Ok thx
Mhmm
How do you get semotes fon platnium 1 too silver 2
Demoted
Too be more specific with only 1 match it demoted me that far
I shall check I didn't think of that
Thank you
Ok it seems that was the problem thanks roby
😂
lol, np
guys, why i have black screen on miramar and arcade????
Sometime when I peek a corner or just aim in on someone I’ll start firing but it only fires one bullet then stops even though my finger is still on the screen can someone tell me why this happens or can u fix it
Is this the right place to report this bug?
@pliant silomaybe you change it from auto to single mode
@cursive parrot it’s not on single I have clips to prove it
Lmao u think I put it on single that’s funny
@pliant silo aha. Then find someone who can help you
😦
I had shotgun i fired 5 shots with 5 hit markers on a enemy but he had full hp when i spectated him when he killed me cmon now i lost ao many points wtf
No i fired the shots and when i was out off ammo SK12 Shotgun he killed me i spectated him and he had 100HP
Hes username is SS | Wooker
Might have some symbols too i did not get screen shot i went here when ibsaw the 100HP when i went back it says the match has ended return to lobby
@runic niche i had 34ms ping as always
@runic niche im not saying he was hacking im more like saying that the game did not calculate my shots to the server or something idk
@serene steppe could be
@runic niche its annoying that k lost points of 2 wins meaning 1hr gaming
Well
Sanhok got boring pkayed it too much too fast
Same with erangel so miramar is most fun at the moment
whats your rank
how much do you usually get per win
@night cloak updates and royale pass
level 10 i think?
or maybe 3 i dunno
you can't gift
@runic niche what fo u mean
@serene steppe when you win, how much rank do you usually get
i know it flucuates with kills but whats the average
Someone fix this pls
@mellow palm i got killed in same place but i was upstairs
And one dude was there
@runic niche avarage points is 35 and kills avarage is 13
oh
Please take your chats to another channel . This channel is only for supporting .
I was figuring out why he died
Stop snaking around
The scope button still doesn't work after uninstalling, and all that and even after the update it still didn't work. Why?
Like the scope change button
@iron hamlet try enabling the scope toggle in option menu first
@iron hamlet read pinned messages
How to download the wallpaper which is recently uploaded in YouTube by pubg mobile
Search on Google maybe. This channel is about game related support. Not about youtube channel related support , @night cloak .
Ok
Some reason my friends voice goes off randomly while we are waiting to start a match.
Try to use discord mic for better conversation , @sturdy solar. It's a bug sometimes your teammates is able to hear your voice but you can't. It happens in game but there is no solution for it.
That's an oof but thanks
wat do u mean oof, in game vc is total balls
fix the lag for android users
What are your device specs , @weary cosmos ?
@night cloak Exynos 8890 + 4gb ram + android 8.0 oreo
Hmm. Then it should not lag. Hope it will be fixed in future updates , @weary cosmos .
No info yet. Maybe they increased time , @pulsar geyser.
Is vekendti coming on 20th @night cloak
Maybe. But there is no official information announced about the update , @hexed girder .
@night cloak thank you sir
How can my country flag be added to existing ones? Plz help me
Go to your profile in game. There will be default erangel flag icon near that their is edit button. Click on it then choose the flag. Please do note that you will be able to change flag again after 60 days, @hushed basin.
Its not on the list
Then you can recommend to add it in in game customer service , @hushed basin .
lols what country? @hushed basin
Guyana, South America
i have literally never heard of the place luls
Hello, @fervent narwhal!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@iron hamlet reset layout
It depends upon device you are using, @shrewd lion . What are your phone specs?
dont know specs but i use samsung galaxy s7 edge
Ny idea why game shows join match again??It's not 1 or 2 time but more than 4-5 time...
I told ishan its a security measure to catch hackers
My game lags too much
device info boi
After reinstalling and repaing the game
Cpu?
@lean crescent sepcs are 4gb ram 626 Snapdragon mi note 4
umm do u play on high graphics>?
Play on low graphics
Ya balance graphics and low fps
Lel try smooth on high
whats the ping on ur device btw while playing?
Max setting for fps on note 4
um I think its ur device issue I don't lag even for me on 85 ms
Ya sometimes I can even jump from plane it lags for 3 secs also
It was giving me around 30 - 40 fps
How to check fps
Lol that my fone prob becoz it's old
Mine 10 months old
Either use app or make ur eyes to check how much fps u get
Where can we get the fps meter
Then no need bro
🤣
@wooden oasis umm rooting ur device is not recommended if its new
Ya
where to locate the saved poster? im playing on the official emu
There is an alp named game booster on play store. It also includes FPS meter, @wooden oasis .
In the downloads folder maybe. You can ask in #emulator-chat to get access there go to #504819353049628683 select 🇪 then you will be able to see it , @clever pulsar .
ok
The new chinese beta have footprint I hope English version too
Anyone got beta rewards from last beta testing session?
@broken sierra no
Any idea when are we getting them?
Or was that just a trick from pubg mobile to make people download beta?
Cause it's about 1 month now.
Why don't the developers stay on their promises
@night cloak ok
They didn't gave any info about beta rewards, @broken sierra?
First of all, beta rewards were never promised for the 0.9.5 version. Second of all, betas are meant for testing and giving back feedback, playing it just to get a couple thousand BP and then complaining about not receiving it is questionable. We consider it rewarding enough that the developers even allow users to play the game before it gets released officially. @broken sierra
@night cloak ok can u help me now?
@tidal warren not 0.9.5 I'm talking about 0.9.0
Yes. We have to be transparent with the support. So let's prefer here than DM , @strong pilot . So from when you are facing this issue ?
You got the wrong information then.
Beta rewards will be sent out
No no no my dude, i know what i read
Don't try to give me that " you got the wrong information then" crap
To be entirely fair, back when beta rewards was a thing, you could get the rewards without even playing it
Just fill the surveys lols
I didn't knew that and i didn't care
Just stay on your promises
I always tested beta
Except this one cause i have exams
@night cloak yesterday
What are your phone specs , @strong pilot ?
And here we go, staff just bailed on me
What are you even doing pubg
Doesn't ban hackers or cheaters, doesn't stay on promises, just bail from the place when someone ask.
Update out?
I’m not a Tencent employee, discord staff aren’t the ones taking care of rewards, contact the in-game customer support if you’re unhappy. @broken sierra
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
@storm flume ok
Ohh yeah like exactly we get answers
Please avoid going off-topic. You can have unrelated conversations in #chat.
When will the game be playable without a vpn in Sudan?
Probably in next update , @solid lance .
Hardcore mode back in pubg mobile? Version? Date? And no
There is no official information regarding to the it. Once they do it will be posted in the respective channels , @stone raft .
@night cloak samsung galaxy j5 2017 2 Gb ram
My brother have same phone and he's going
Your phone has less gb of ram . And your phone maybe incompatible for future versions as the update gets bigger and bigger. I will recommend clearing ram of your phone and Delete all games besides Pubg so there will be no apps on background and make sure you have updated your android version to the latest one so you will be able to play , @strong pilot.
Ok
What is your android version, @strong pilot ?
8.1.0 and android experience 9.5
It's should run on that . So how much gb ram is free in your device , @strong pilot?
Did you tried clearing app data and cache , @strong pilot ?
Yap
I GB isn't sufficient for running the game the game atleast requires 1.5 gb or more the better
can i team kill in custom room and not get merit decreased?
hi all in connected to asia server but i never gets to match with players from SEA region , im from india
anyone knows why
Nope. If your teammate report you. You will Also lose merit , @onyx briar .
SEA region, @fast lotus ?
That's a freeze bug. Please report it in game so it will be fixed in next update, @thick arch.
Ok
Many players are facing same issue.
Hi! I get an error when trying to log in. It says network error and then this error code: 554828179. I have tried googling it, but no solutions. There are also several people here playing the game on the same internet, and it worka perfwctly for them. Can anyone please help?
so many times my teammate killed me and he didnt revive me and i reported him but hes merit never decreased
Even I encountered the same issue @onyx briar
I would suggest u to ask @night cloak or @tidal warren
Have they naded you? @onyx briar
You’ll have to die to them, either by a nade or by getting ran over by a car (yes, it’s possible) in order for them to lose merit points.
If you only get knocked their merit will stay intact.
Since it has happened many times in the past that users accidentally naded their teammates and then lost points.
Are you on Android or iOS, @void mesa ?
I am on Android
@void mesa that’s a network issue, try to switch from WiFi to cellular and vice versa.
Mentioning this here since bullet holes disappear faster than i can report with a screenshot
Okay, I'll try! But I don't get it why it works for a friend of mine on the same network with the exact same phone, and not me :/
@tidal warren they killed me with a nade and its been almost a week they havent get merit decreased
Invisible hitbox of the hill
@onyx briar were you revived?
Below and towards the left of the crosshair
@sleek plinth its simple
i died of them why cant ppl get wut i mean??
i have an awm because of a freakin royale pass mission they said they knocked me so (they can revive teammate 5 times) as a mission
@onyx briar if they revived you and you didn’t die then they won’t loose merits. If you reported them, they could have got banned or lost merits.
ahhhh @sleek plinth dont u understand from my sentence???
i got revived several times and knocked and revived and knocked and died while someone reviving me
If you found any bugs in the game ,Please report it to the customer service @worldly stirrup.
Where?
Check out #481198147478224896 6.1 there . You can submit screenshots too, @worldly stirrup.
Are you on wifi or cellular data , @silent atlas?
Try switching between network till you get to the home screen.
You can check out #481198147478224896 6.1 to contact customer service. Please provide them required screenshots and info so they will investigate the situation, @pearl kernel.
When I die there’s no button to leave or spectate, or to report bug button.
@night cloak simply click the back button>exit match would work if you use android
Yes. It is a known issue. Please report it as shown in #481198147478224896 5.2 , @night cloak.So it will get fixed in future updates.
Okay
@night cloak okay sir
hey i just met a weird bug
i landed after parachuting ( buildings havent been loaded , camera inside my head)
after that i got teleported up into the sky and drop down
left 50 health
after that i got teleported up into the sky and drop down
got knocked
after that i got teleported up into the sky and drop down
left -50 health (knocked situation)
suddenly everything loaded and my teammate revived me around left -30 health
Report it in game, @onyx briar . It won't work if you explain it here . There is only way it can be fixed is reporting it in the game.
@night cloak report it in game umm how am i supposed to explain all this in short sentences ? is it email?
we want ram mandir at pochinki instead of church pls help
You can explain it through in game customer service , @onyx briar. As shown in #481198147478224896 6.1
@pallid gazelle dude! This is not the place to make fun😒
why is it when im in game i dont have the switch scope button?
like sometimes i wanna switch between rds and 3x scope
shut the f up man
i see it in my hud setting but not in game
It's a bug. Check out pinned message of the channel to fix it, @tough grove.
@tough grove go to controls and change to layout 2 and see you'll get the quick scope switch
You're welcome.
😊
Can I spectate a room match with ordinary room card? Or does it require an advanced room card
You can spectate any custom room. If the 10 places of spectators is not full, @night cloak.
If I'm the creator, how do I spectate?
Tap on the spectate button at the middle of the screen, @night cloak.
@night cloak Tap on spectate button and you select you place you can! Spectate
can i get a lil help from admin?
Not an admin but if i can i can also try to help 🙊😂
@tiny bolt what do you need help with?
my account got hacked and someone sold it . and the buyer linked it with his google play. while it was already linked with my facebook . so i need help that if you can remove acess of my account from google play then i will get my account back . please help ASAP because the buyer changed the account name too . and now i dont have any other rename cards left 😭
Admins have no power over in game accounts @tiny bolt
sometimes our mics stop working when im playing with my squad, and it doesnt come back even after we restart our voice, does anyone know how to fix it ? also sometimes the mics become like duos so i can only hear 1 oother teammate and the other 2 can only hear 1 person
Emu? @patent echo
Oh man that sucjs
Then you're using GFX tools
@soft gale i never use gfx toll
Mom get the camera
Maybe it was server error or lost connection for a second 🤔
@next dagger i got banned for 5 mins
That does happen in other games when someone loses connection though
Not sure if it would work like that for this game or not
@next dagger yes and also my WiFi is fine
🤔
@next dagger if connection is lost it says server did not respond
Fking pubgm stole my chicken dinner
Same bro
Wtf is wrong with this game
Things for sure
Can't seem to find what's wrong tho,This confusing me
maybe a bug with the system....thats the only reason i could see besides a real ban
@scenic laurel ye but y ban for 5 mins
Dunno
@patent echo
Maybe try contacting customer support and asking why you were banned?
@scenic laurel bro, i also had 2 bans for 5 minute, but on the 3nd ban, i see ban for 10 years!!!!
omg
@scenic laurel already tried
But i never use emulator or Gfx tool....
this game actually broken af
I dont know what i can do...for play in my base account
Because helpers in game dont answer me...
Sorry for my English
@night cloak have you modified the game or something
No. Never
any third app apps used?
No never
No, buut 1nce i used vpn to login by facebook, because facebook in ban in my country. I always played fair
Odd
Can anyone from the staff team tell me if ID cards will be available next season in the Royale pass?
I'm pretty sure they don't know
@scenic laurel about what?
About the RP ID cards
Aa, i think you answer me
I dont know if you can Ban Appeal....without them throwing request into the garbage
Thx !!@hexed girder @night cloak
@night cloak Not a problem!😊
@night cloak I think you should redownload game and maybe dont use vpn
@scenic laurel @night cloak when u mail 1st time bot replies then 2nd time they wont reply
Is there a free way to get name id change card? Other than the achievements completion
I already used that
yes
at level missions
or whatever they're called
or from clan shop
not sure
they're obviously in the game
@night cloak I already used with the level missions
@night cloak try clan shop
Clan shop is only for renaming clan @night cloak
damn
hmm
there's also in shop. for uc
I don't want to spend uc
or also at Royale pass I think
I'm not sure
I wondered if there other ways
I don't have uc
o
idk, just explore
they also appear sometimes at events
Okay
Guys that training achievement ,can we complete that in training room?
10k prone, crouch and jump
@stable etherno
@woven atlas
I am tired of doing 400 push ups in every classic game
@stable ether unfortunately you have to complete in that way ....
Thanks for quick response
Bro prone means every time we wake up and prone or of me move while prone will be counted or not
@wooden oasis wake up & prone.
is there a way for ios users to join beta pubgm????
Ok
hello
@onyx briar I have seen iOS users play the beta; please ask in #519453805742653450.
@night cloak Hi, is there something I can help you with?
Mhm, what is it?
related Achievement
I am currently playing for dead eye(sharp shooter) achievement.
I am playing around 4 or 5 days for this achievement.
I killed 3 enemy in a row with headshot.
In second game I killed 4 enemy with headshot in row.
In 3 row I killed 3 enemy with headshot in row.without missing a single bullet.
I am in platinum tier.
I readed all the info.
I followed all the instructions like I killed all enemy with headshot without missing a single bullet in row.but that achievement did not get me.can you fix that glitch..
@night cloak I’ve heard this A lot achievements are bugged for some people
@opaque mist yeah bro
I tried 4 or 5 times I managed to kill 3 or 4 enemies with a headshot in a row without missing a single bullet.
i get too much ping while playing but it is ok if i am in menu screen
the ping makes it laggy
and when i play on other servers it just skyrocket to like 500ms T.T hewlp
@steady mirage Are you sure it is not your internet?
@opaque mist this achievement is very hard to get
@steady mirage ping is based on your router to the server this can be heavily effected if someone else is using internet while you are using it
my internet is fine in other games and when i am in menu screen its just fine but while playing it becomes laggy
nah im the only one connected to my router
anyone know how i can report this problem
@night cloak it’s already been reported multiple times they are working on it
@steady mirage what server?
hello friends
@steady mirage Asia and NA are the biggest servers and can get overloaded in players
@knotty leaf hello, how may we be of assistance?
@flint garnet no
In some costumes, the female character looks bald irrespective of her appearance, same thing happens with Patrol Cap. Please fix it in next update.
@fringe estuary please report this in-game, we cant do it from here
Hello, I've got banned in pubg for 3 months, I used an app to hide notch while gaming and well I'm banned, have royal pass purchased in it too. Is there any way to unban it ?
@reef gull You have certainly violated game terms. Therefore, you are facing this as a consequence. I advise you to serve the ban. You can always click the File Claim button but it won't make a difference.
@fiery horizon it does not tamper the game instead changes the system to hide that big notch. So how is that a violation ?
What notch?
@night cloak Vikendi? It's in the Beta. #519453531292303381 for more information.
I need help
?
what help? @tired badger
hi, i came across this cheater in game, ive reported the player, but there is no option to provide like ss proof against the player?
What's this bug
How to take permission to post my youtube channel video in submit your video channel ?
@tough grove to report them with a ss you have to email cs about it
Not pubgm support but this is the only channel that accepts imgs
Can someone tell me if that can increase game fps?
Hey does Android version of phone affect gameplay?
I want to ask you is this game going to be available for low devices i know that there is pubg mobile lite out there but it does not have the full feeling of pubg mobile .
Phone model- oppo r827
Ram-1 gb
Android version- KitKat
Processor-2.3 ghz mediatek
I know what would be the reply but this high time now i have waited for 2 year. How much long to wait ?
Every time i get reply is that "you can try pubg mobile lite and we are constantly optimizing the game for more devices"
But my device is still not compilable witj the pubg mobile . I know it is not that simple to make this game work on low end device but now it has been 2 years. I am a huge fan of pubg i also tryed pubg mobile lite but in lite i can't play with my friends because they all play pubg mobile.
I hope that i will be getting some good new and this a request from a huge fan of pubg so hope you will be listing me this time. And please this time i want a good reply not like that old ones.
@rare lagoon buy a new phone
Theres so many good phones at low price, with $300 or lower you can get a mid-end device
You can get a high end device for 300.
@rare lagoon how much ram you have?
New. iPad 6th gen or Poco F1 will run the game at max settings
If it's in the shop just buy it as a gift?
If it's not there then you can't. EZ
You can't
A Poco F1 at $350 its so good lol
Support
?
@night cloak?
@night cloak what happen if someone report you foe cheating even though you're not
Every report is checked and then the required actions are taken
Well good then
For instance if you have been reported, then your carrier results, match perfomances, gameplay, all is checked
Thx
Np 👍
@night cloak because u disabled emulator check, so bb
You want to invite someone to this server? @night cloak
Yes please °~°
@night cloak you know you can just google search the link?
Thats how i got here lul
I reported a guy with shoot through walls cheat today but didn't get a report verified message
I had reported one guy before (teammate) bcoz he killed me on purpose and I recieved a report verified message within 10/15 mins. back then
And he was definitely a hacker, I even spectated his game till the end
He was shooting at walls and getting kills
It will take time @raw cliff
Wait until you receive the verification message, if you don't get it in 3 days you must mail the support team!
Please do provide all the necessary ss/proofs
I don't have any proof😨
Don't worry, if you have reported correctly you'll get the verification message soon
But yeah, next time always do keep them with you
Ok
Does pubgm still support Emulators?
@scarlet crater yes. You can get the access to emulator channels in #504819353049628683
Hiho, do You know if devs announced fix for Pocophone F1 notch issue? It's there until september/october and still never heard about any fix for that.
They don't reply to our messages. Are they very busy?Atleast they can inform that in how many days, they will reply?
@zenith light support is known for doing this. Try again
@zenith light which account is that
Why does my ping become red once the blue zone starts approaching or when im in it? it results in crazy lag to the point where i cant move
also happens when a plane flys over
and enemies
it cant be my internet since i have a good connection. i dont understand why the lag occurs
good connection can still result in bad ping
what is your location and what server do you use
north america and im in new york
cool, me too
I don't have red ping, sometimes yellow
perhaps it's because you are behind cellular insulation
example, if you are in bathroom, tiles may block signal
it can also be their serveer problems
could it because my phone is old? so its render lag insteaD?
Is using octopus app legit , with this app u can shoot with the volume buttons and stuff
@lofty hill no don't use it
It could get u banned ?
@lofty hill octopus app??
Yes
never heard of it
was just blocking the bridge and headshotting everyone
ended up dc after 2 headshots
probably thought i was hacking
No way
@storm bluff how many kills
Dunno, You can try to write ticket directly to support
8
sks
ah i see they reported for wiping and entire squad by headshot
the instant they peek they died
wait squad or solo
yea probably why
full squad
only headshot 2 of them anyways the other 2 died to my team
how fast like 30 secs or a min
took a while they had no helmet
kept getting downed and res
i'll try writing a trick the conversation thing didnt help at all
ticket*
also may be why
@small stag if you using any third party Application you will be banned!
All that began one guy is streaming with haxxx rage
What you gonna do PUBG
From now you lost one user.
@hexed girder im not using a third party app and i kbow that
Okay
When will new map be out
@night cloak sorry we have no official date yet.
is there a support email
@dense gulch
Its mine account which got banned for 10 years and i dont even know why ???
Wow, so no PUBG @zenith light
Yes. No pubg
But I want my id back cuz i was not hacking or using any graphic tools
can i get some help
@fierce tundra how may we be of assistance?
@everyone Can anyone tell me why quick scope switch is not working in mi phone
I have redmi note 4, i have reinstalled pubg 4 times but it's not working
Please read this channel's pinned messages for further information, undefined:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
@torpid prawn ^
guys i have a problem
when i get shot from a far distance the gun fire sound doesn't become echoed it just sounds the same
@night cloak which headphones?
it does sound like if it was far away but it isn't echoed
@feral sluicei dont use headphones
That's why boi
I dont think it's because of headphones @feral sluice
Its probably something with the rendering
@elfin zodiac mostly...but it happens on the graphics settings also
Higher graphic settings=high rendering rate=hear echo
when i get shot from a distance it does sound far away but it isn't echoed
Try changing ur graphics settings
i had it when i played on the lowest settings
Or use headphones
now i don't
When they are far off the sounds get pushed closer so you can still hear them, but that's just a theory, a game theory
👌
@elfin zodiac no it doesn't get echoed, only kar98 and m24 can be echoed
Do u hear reverberation when u shoot in building? @night cloak
@feral sluice on it or from it?
From it
Multiple echoes
It's probably ur graphics settings
which is kind of realistic right?
Or use better quality headphones
@feral sluice when would be the next update
@night cloak yea if the prblm still persists tell again
@flint ermine no information right now
U tried
Alright then thanks
But on average it will be b/w 20-30
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
join guys
This isn't clan thingy lmao
@covert nexus #481198147478224896 7.4
That's how you advertise clan. Not in support channels or chats.
@vital sluice Is there any way to become a mod here ?
You would have received a bot message regarding that question. @wraith brook
@vital sluice Thanks
I am here to help
But No One Needs Help😂😂
No, @shell holly . Release date of 5he lite version is not confirmed yet.
Ok thanks for replying @night cloak
No problem .
No Miramar arcade match , why?
No update on it yet @stable ether
@feral sluice
It was there on 0.6 and 0.7
@stable ether yea
Why removed it ?
@stable ether no idea
It was fun playing Miramar in arcade sniping
@stable ether ask admins
@stable ether ehmm no jk on this channel
@feral sluice
Thanks for quick response
Hope u become contributor soon
@stable ether dab
🤔
@broken sierra
Thank u
Lmao he has Free HappyDent Supplies @broken sierra
No literally it is a creepy pfp
😂
Wrong channel.
Please avoid going off-topic. You can have unrelated conversations in #chat.
I Did All the Given Task for Getting Weapon Master but i didn't get that title why?
@fair folio What happened actually ?
I Have completed all task for Weapon Master then too not got those title
@fair folio I don't know what happened to you actually but remember that the kill should be yours not your teammate's.
Ikr it's fked up
@stable ether day before yesterday i was playing sniper training in miramar
Make sure you knock and kill with the same weapon , @fair folio.
@night cloak yeah i know that then too i am not getting
How should I cancel grenade which in cooking process in TGB
Hi all, we have a video of a player using a bug/hack to wipe our whole squad and another, where should we send it to repirt such user?
Hello, @spring veldt!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Please go to #504819353049628683 select the 🇪 then you can ask about it in #emulator-support , @acoustic plinth .
I Made purchase of UC600 through Google Play Credit and My amount is debited from that account but here it showed me failed Transaction.
I am attaching the Proof of Transaction and also Details of my PUBG Mobile Player ID with Nick Name. I tried to contact via email id but they replied that they are only operating in South Korea Region and not outside and now I don't know where to talk. If anyone here from PUBG team can help me please resolve my concern.
If you are having any issues with transaction feel free to contact in game customer service. Take a look at #481198147478224896 6.1 to know how to do it.
Make sure you attach all the related screenshots. describe the issue to the customer service. It takes time for them to reply depending upon the reports as shown in #481198147478224896 6 .2 ,So please be patient , @raven geyser.
Will I be able to Claim my benefit? @night cloak
Sure. Once their investigation will be done. Your purchase will be successfully done , @raven geyser .
Any Idea how much time it generally takes? @night cloak because I am felling that it should not be my loss because ₹800 is very big amount.
It depends. It can either take 2 days or a week depending upon the situation , @raven geyser .
😳 😳
@raven geyser keep contacting customer support
@feral sluice but how they are not replying back its more than 12 hours!
@raven geyser it's a game with more that 100 million download so they are busy
And there are many customer concerns
@raven geyser
There are many ppl who send message to customer service
It takes time for them to read each and every message
It will take time they are humans not machines
The crew challenge is over now, @night cloak .
There is no information available about it, @night cloak.
Yup
Is Report button in game doin something?
@raven geyser
Bro i am trying to contact them too and its almost 10 days...
So have some petience
@night cloak
Idk.. but they are banning people for sure
Yea im Sad cuz im Pushing Diamond 1 and someone TeamKill me and i know my Report will do anything
Nice
This guy is cheating pls ban those people and fix bugs. We don't need big updates we need bugs fix and anticheating
@hex @open hound
Yes pls
Please report them in game.
Hes hiding his name someone ping admins
Ping the officials and pls ban those people like him and fix the pubgs
*bugs.. i want pubg bugs free.. not a bugG
😭
@neon patio @open hound
Bugcent Games
Discord staff don't have access to in game accounts so they can't ban players. So please report them in game using report button or in game customer service , @steady bramble.
@sleek plinth @formal sundial
@steady bramble
What's with random tags?
Pls ban him
Report him in-game.
Hello, !
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@steady bramble ^
Just noticed the Korean version of the game have the highest chances to get guns, helmets, skins. Good job tencent.
Hello, @mint hound!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
I reported :((
👍.
Why in sniper arcade, the chances of spawning big scopes are so rare, I played 5 match, I only got 2x. Orther people have big scope they can shoot me from far. Fix that.
@undone birch you just gotta keep looking for them scopes.
:(
when crew challenge will be open again?
@plain bone Nothing confirmed but we hope so.
okk
Hello
@slim galleon Any issue ?
i have issue with my name!
it is not including my full name - AniketDeliwala and it just putted AnikeDeliwala for unkown reason, now i dont have any name changer!
Maximum character limit is 13 characters. What letter it omits is upto the game itself; try contacting customer support or purchase a rename card from the shop.
customer support ingame?
@slim galleon Please use translator to translate to english, and ask your question in English.
Yes, @livid prairie.
i dont think customer support will help you get a free rename card or help you change your name
@livid prairie It's not their fault. They can't help you in this matter . You should recheck the name you entered once to avoid issues like this.
Please ban these hacker
@night cloak Why posting that here ?
Because they should be banned
Hello, @cursive sparrow!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@cursive sparrow Only pubgm officials can ban players . No one from here .
Any idea if/when the third-first person switch button is coming, I want to practice in the training mode in first person and also want to play arcade in first person, not third, the Chinese version of the game has had this for months
I know but we can inform them about these stuffs
@oblique zephyr No confirmed date .
There is no official info , @oblique zephyr .
@oblique zephyr Most probably 2019
@storm flume thanks for the information
@cursive sparrow Bot can't see your message .
Hmm, this should be added long time ago like it has in the Chinese, FPP players don't want to have to be forced to play in third person, can't even do training mode in FPP and it's frustrating when the same game but in Chinese has this feature
@wraith brook thats bot i am new to discord i have no much idea about it
What does vn and kr mean on the versions
Same as hitmarkers, Chinese version doesn't have hitmarkers but the globt version does, makes absolutely no sense
@oblique zephyr we have already suggested this couple of times now . If they are still not adding it maybe they don't want it. And if u still want to give suggestions the customer service in-game is open for suggestions.
And it's not compulsory we have everything same as Chinese version
If u feel to leave a suggestion,it's best to send it in-game and get a response from them
Guys?
Yes? @blissful dust
What does GP, VN and KR mean on the versions
I've herad something about it before but i cant remember what it is
Can you show a screenshot of what you are referring to? @blissful dust
@blissful dust GFX ?
I guess?