#questions
1 messages · Page 269 of 1
try restarting ur phone and try again. if doesn’t work, idk...
Ok thanks
@bronze gorge i do not play emulator sorry.. i don’t really know that problem :((
@umbral lintel banned 2 months
let me check on that w8
the only wild though in my mind is that they might have implemented this "switching limitation" on users instead of game.
@proper kite try contacting a mod? or support.. banned reasons unclear/ not shown?
@bronze gorge maybe you switched too fast...
the server didn’t respond fast enough
@umbral lintel notification please download the pubg mobile client app again from the app store or google play
even though I downloaded it from the play store
notification please? wdym..
whether it is prohibited to open or wait until the date specified???
I don't use mod
こんにちは、私はここで新しいです
When’s the next Crew Challenge?
no you can oly shoot up
itd be nice to use it as a sort of rocket launcher like in this one movie i saw 2 nights ago were a dude gets a flare gun and burns a guy with it
Read #481198147478224896 2.9, @ivory turret .
There is no info regarding to the event , @icy carbon .
@ivory turret you are banned for 10 years.
Reason : you either used GfX tools or hacked the game, this is against the Terms of services.
No, @umbral lintel .
@sleek plinth gfx tools what's that?
im playing on emulator this morning around 3 am then suddenly my games just turn off then im trying to log in then this appear
Go to #504819353049628683 select 🇪 then go to #emulator-support . And check out pinned message in #emulator-support , @ivory turret.
Why is there not a Santa Claus outfit in the upcoming update?
@night cloak ok sir.
Note : Vekindi map will be out in 1 hour, please be patient.
For more information about how to download the Beta or what will be in the beta please check #519453531292303381
Some players have return mission. But I can't find it.!!?
@split fern only available to people who haven't played in a long time
@night cloak thanks
Read #481198147478224896 7.4 , @indigo solar .
The button sensitivity needs to be fixed, so many miss firing
@icy carbon move the fire button lower to help
I have been banned for 2 months, what is my error ??? Is it because I killed 1 squad then it was reported ??
And fix desync too man, I’ve been running at the same place again and again while I was on 20ms
When will there be gamepad support on the global versión?
I'm banned for 10yrs. Is there a way to get my account unban? I never cheated or hacked
Beta won’t download on my iPad , past updates have worked, does anyone else have this problem
Are any iPhone users having issues downloading the beta?
Hey
pubg ban this type of hacker
@slate reef
yup
@slate reef check #519453531292303381
Why fpp arcade is locked?When we can play fpp arcade on pubg mobile?I love fpp gameplay
Is this global version or beta @golden sphinx ?
Global
Where are you from , @golden sphinx ?
Syria
There is a problem with that region. Maybe because of new ME servers are coming. So you can try using DNS app. Set you DNS to 1.1.1.1. then you will might be able to play , @golden sphinx.
Probably in next update. Not sure.
Sir in 3gb ram device game lags
Your welcome! Enjoy, @golden sphinx!
Yes. It is acceptable to lag in low end devices. You will need atleast 4 gb ram to play without lag, @bright forge.
Can't play the new map... It let me download it but then said empty. I've tried uninstalling and reinstalling but still get the same results...
BTW playing on a Note 9...
Are you listening to us pubg?
Conquerer league is full of hackers
Time will come when no one would rank push due to them
All my friends reported them a week ago
It's a known issue. You can still play it by accepting squad recruiting invites. There is no fix for it atm. Try using #519453805742653450 next time, @sleek crest.
Still no action taken on the hackers even when there is a proof
Ok thanks @night cloak
Well done mods for deleting the video link because that's what you can only do.
@night cloak The bot automatically deleted your link, as they aren't allowed.
Yeah well implement such feature is game too to delete those noob hackers
But I know that's not gonna happen
hello guys please help me i on strong network connection but it still shows like this
So I give up. I won't rank push and won't suggest others. Happy hacking.
@night cloak No use venting here, we don't deal with in-game moderation.
I know
Atleast you can forward to the one who can ban these hackers
There are tons of proofs of hackers
@night cloak Yea, we don't do that. In-game reporting is the only way of reporting a player.
We are reporting them each day, but looks like someone is only busy counting their momey
Obb file is missing . Uninstall the current version and install new from play store , @supple wasp .
@supple wasp Try opening the playstore, navigate to Settings > App download preference and select "Over any network"
Your game is likely refusing to download because your settings are set to only download apps when connected to wifi.
I am not able to change my name in pubg someone help me
@neon patio
Is it legal to tag Mods?
@candid mason do u have a screenshot
@next bronze screenshot of what?
I have 2 rename cards bro
And I tried to take ss of that reason but it was too quick
@next bronze
RÎØT×DemiGod How many Alphabets are there?
@neon patio
@night cloak @neon patio ok thanks guys
@candid mason Rename cards have a cooldown, if you've changed your name recently you'll need wait. It's also possible your not using characters the game will accept.
No i haven't changed my name from S3 I was trying it for the first time bro @neon patio
@neon patio
Nowadays Asia servers are not working properly so please fix that issue
@jolly charm
@night cloak can u still play snow map even it is empty??? ReLly
@karmic dagger yeah I am facing problems in aisan server too
Hmm
Is weapon master permanent?
@night cloak then why i don’t see as many people have that title hmm
from previous season to this season
previous season like almost every match i see a dood have...but this season not really
@jolly charm why cant ios players test the beta ?
Look up the app called test flight
This app is for beta testing any game
hi, I got banned for no reason while using Tencent Gaming Buddy, top 3 situation, headshot one guy, took his helmet off and the message: "Data been changed, disconnected followed by banning my account until February 2019. Reason was like cheating, hacking, using 3rd party applications or my game was not downloaded from Google Play Store, while there is no option for Play Store in Tencent Gaming Buddy, is installed automatically when you first run it. May I know the reason also? I sent an email also and the reply was like the ban will expire at the end of period, I asked in the email the reason, so no reason given.
What should I understand from that?
Can somebody please assist me?
I'm logged in with Facebook so there is no chance somebody else used my account ...
will i get banned for using the 1.1.1.1 app?
Why banning users for using octopus and you have official emulator ?
Will I get ban for using gfx ??
Yes
using emulators, you are playing vs emulator players
I play with people in my same squad playing with emulators
May I please have an answer to my question? Thank you
You didnt add a question mark BRO
May I know the reason also? I sent an email also and the reply was like the ban will expire at the end of period, I asked in the email the reason, so no reason given.
What should I understand from that?
Can somebody please assist me?
rly?
@deft verge Tencent Gaming Buddy is a third party app ight?
@solemn mortar is the official one, why am I banned while using the official emulator?
Using emulators causing ban ????🤔
Yeah I did
I wrote I not used third party application
I read each line
so why are you diverting me to the pin posts?
Wait a reply from an admin bro
The thing is due to use of third party apps like the official Tencent Gaming Buddy will cause ban
omg
This is the pin message^
you don't know english bud
is telling you is caused by apps for anti emulator detection
Bro, please check the last pin message
From where did you install the game?
Playstore?
I did!
from tencent gaming buddy
when you are installing tgb is installing pubg also
from their official source
and how can you install other apps in TGB if only supports PUBGM?
You got the ss of you installing the game?
telling me about GFX, why to use GFX when TGB supports 60 fps, 2k resolution and everything gfx is giving you
yeah sure, are you thinking you get banned when installing a game and do screenshots ?
dude, can you please stop?
@deft verge you can install other app on tgb using the F9 button
you can't install the pubgmobile from elsewhere
@night cloak good to know, not my case
for other apps, I'm using memu, and only playing arena of valor
Mail the team again with all the ss you have, which must contain the following :
-The source from you have installed the game
- And the evidence of you not using any mod apks
They'll surely recheck your case and help in uplifting the ban
@solemn mortar in my opinion this is pointless, you can delete everything but the game and do a screenshot
they can't even give me the reason
Also mention them on which account you have logged in with Facebook
**
Do not reply below this line
Scott K.
December 06, 2018, 09:34 +0000
Hello ,
Thank you for contacting PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support.
If your account has been banned, you will not be able to use it before the ban period finishes.**
no sh*t Scott K.
They won't, because they have been given such instructions
Some one before also brought the same complaint, and all are given the same reply
I mean, what answer is that from Customer Support?
Try to contact an Admin
when they are free, I mean "Online"
Because they can furher assist you
yeah, I don't see the point of Customer Support than
I'm working in IT, and when somebody is telling me his computer is giving him bluescreen, I'm not answering with "well, if it's a bluescreen, you need to restart and work while happening again and repeat the procedure"
I just want to know the reason
beside that, using hacks or cheats is not permanent ban? why mine is for 3 months?
They can't check the files and tell what reasons are there
They are just meant for support
Okay, bye gtg
guys does Phoenix os give us bann ?
@deft verge when your account got ban, go to customer service and report to them, then create a new account because basically you just lost your account forever.
@night cloak mine expires in february 2019\
and I reported it
**
Do not reply below this line
Scott K.
December 06, 2018, 09:34 +0000
Hello ,
Thank you for contacting PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support.
If your account has been banned, you will not be able to use it before the ban period finishes.**
that's the official answer
what he said I already knew ... duh ...
@deft verge well that is actually good, some players got 10 years ban. Accept it bro there is nothing you can do anymore.
@night cloak I don't want to accept it and in february get to play again and banned again for no reason
If I did something wrong I want to know to not do it again
you understand my point?
maybe it was because my name or something, I don't know the reason so I don't want to play one day and wait another 3 months ...
@deft verge I also got banned once, that account never got unban so...
Let's just accept it.
It will be available soon , @burnt remnant .
guys Does Pheonix os work fine as an emulator or gives bann ?
do i get banned using a private network in the live version?
should not give you ban, but you will matching vs other emulators
Hi,
Can someone help me unlink twitter from PUBG Mobile?
@spring wagon um there is no option to unlink any social accounts from your account
Hey I was playing with my friends and got a message saying that there is abnormalities on the network I got a 5 mins ban what might be the reason so that I can avoid same errors in the future @admins
@scarlet crater it is a internet error?
I switched my ISP I'm not sure yet
That might be the problem.
You can ask in in game customer service for exact error , @scarlet crater.
What is your question ? Can you explain, @scarlet marsh ?
@night cloak ban for 2 months, write to customer service. After 18 days of waiting I got bot answer that they release new update 0.9.5 and all my problems may go out
interesting answer how my ban is gone?
Sorry. But you will not get any help here too since discord staff don't have access to in game accounts so customer service might have stated something , @scarlet marsh.
12 november - 4 december
nice delay?
@night cloak provide pls contact of community manager or other tencent staff, who could help?
The only way to contact the developers is from in game support or email mentioned in the play store or app store , @scarlet marsh.
@scarlet marsh well when your account got ban, you are pretty sure that you will never get it back.
@night cloak really? I guess, no
@night cloak this method is not working. I got zero answers for 3 weeks from email. Guys from IG support now answering for years.
@scarlet marsh one of my account got ban so I contacted the customer service, which had lead to nothing, so just accept and create a new account.😔
@night cloak what u did?
What reply you got from in game support ? Can you provide screenshot , @scarlet marsh?
Can you translate , @scarlet marsh ?
@night cloak yeah: 1st: Hello, thank you for contact PUBG Mobile support team. Sorry, that I couldn't answer your request in time. We launch new update 0.9.5, please sure that you installed it. All serious bugs was fixed and new innovations added.
2nd: Hello. Thanks for contact us! I want to help you, but I need additional information. Could you provide error message and describe why you couldn't enter? If you can, please attach additional screenshots.
@night cloak very useful answers, I guess
1st - 4 december, 2nd - 12 november, so I wait for 3 weeks for this useful answers
It is more than likely you will get your account t back in next 0.10 update . Did you provide additional information that was asked there , @scarlet marsh?
@night cloak I will get my account back because my ban will expire. I provided all additional information, screenshots, etc. And got this bot answer that they fix all issues in 0.9.5 (lol)_
Yeah. Sad to hear but I cannot help you , @scarlet marsh .
@night cloak who could help to contact with customer support? Korean support answer quickly, I tested it, but they don't have info about my account.
Yeah it varies. But there is only one method that is in game customer service . Trey contacting the global service not regional , @scarlet marsh.
@night cloak how to contact global service?
Download global version from the play store. Then Contact the cs , @scarlet marsh.
@night cloak I already downloaded it, and got this answer from global
Then there is not another way I guess , @scarlet marsh . You will get same answer from the email too.
@night cloak answer that they release 0.9.5? 😃
They don't ban people without any reason . They are not fools. Many say that they got banned without any reason. I don't think so....
@wraith brook they could, because count of bans is growing up
@night cloak I guess, using unofficial emulator
Then ban is legal , @scarlet marsh .
ah I see, well then.. there's nothing to do
@scarlet marsh have you ever got crash when using emulator?
how to fly car
@night cloak no, all was ok
Ok then you are 
Why does the distance supersonic weapon sound are different between iOS and Android device?
It's same i guess. And what do you mean by supersonic sound ? @slate python
@jagged wedge pubgmobile_cs@tencentgames.com
But it is better to contact ingame cs
the crack shot sound from the distance, that's what i meant
im 100% sure that i heard different sound when playing the game,
It is the same, you may using different speakers or headphones so the sound is different @slate python
It also depends on phone differences
this baby boi sennheiser should give me the best audio quality
Ah, the phone aspect, what is it?
what does make it different?
@slate python um how the system works (Android_iOS)? It may have different output.
Even same os, sound from different devices may be different too.
I think this is not about the output, but the game
Nope it is the same.
Another one.... Great game
Thats what im trying to do since 8 days
But as i said pubgm is great game.. thats why they dont reply anyone
Read #481198147478224896 6.2 it takes time.
I just love this game
@zenith light me too, man, another streamer got banned for 10 years....
Yes. But the people who are actually hacking or using gfx tools are not banned or not even got any warning
youtube.com/watch?v=S6Dg3Mm4Cz8 145k watches
@night cloak i tried bro. Like so many times. But they always reply me with the same shits. Explaining me about the rules
Then that's might be the issue. Sorry we are unable to help here too , @zenith light .
In game. Because mail will probably work.
Yeah i know. And thats make me sick
File claim.. wait
so they use bots
It takes time. As shown in #481198147478224896 6.2 , @zenith light .
Okay then. I just dont want to loose that account
Is pubg lite not for India?
@hot wyvern it is I believed
@hot wyvern is your Google account country is India?
I don't really know pls wait.
@hot wyvern oh sorry, it currently only available for Philippines now. But you try to use a VPN and download is from another source but I don't really recommend that. It better for you to wait for the official release.
@hot wyvern For now , it is not available in India .
Hello
I'm having some issues with my ping in-game
It stays below 100 in lobby but after I jump from the plane it peaks at 968 ms and stays at it for the rest of the game
My internet works fine with every other app and website.
The problem only occurs in pubgm
It used to work fine 2 weeks into season 3
@grizzled nest try to repair the game, if not work it is the server
I'll give it a try
Thanks, it worked
Hey so I downloaded the beta and all is good say installing installation package or something then it's coming up with my Antivirus app guess I need another file or something but won't accept it , then it will just be stuck on loading because it won't accept it.
click on the repair button in the tip right
And try to login again
Do restart the game if it doesn't work
Yea working now
But cant we login with multiple acc?
I have 4 accs logged in two mine n two of my brother's
Helooo
Hi @worn sundial do you have a issue?
@night cloak yo i just got the weapon master finally!
@worn sundialdont download registration s closes
Hello
I own my Facebook account
I deleted the game
But in the game, it still shows my game is Linked to Facebook
@night cloak its forever linked to your account
@small stag
I want to be deleted and I'll Linked with the new account
it cant be transfered
im sorry but you cant transfer data from one account to another
@night cloak You cannot unlink an account.
Hello. I have a question about the Sharpshooter Title (Deadeye). Is the glitch fixed?
Hello. I have a question about the Sharpshooter Title (Deadeye). Is the glitch fixed? It wasnt registering whenever you got the 3 headshot kills over 50m in a rown as a Plat V or above.
full of bug
Answers?
I haven’t tried it myself. It discouraged me to keep trying. I gave up. I completed it correctly 4 times and didn’t get the title.
I still have replay of me completing it correctly.
Let me know if you try it out.
@stuck anchor @quick moth were the headshot kills one shot only? And you sure you didn’t fire between those kills?
Nice. So what was the problem, @daring pine ?
Nothing anymore you wanted me to tell you when i get it done because it didnt give to me the last two times
Snow map this month or next month
Where's Pubgm's terms of use website?
@stuck anchor
I got it a week ago after the same problem, I don't think it counts bot kills
@wooden oasis this month
http://pubgmobile.com/terms.html @faint sleet
@faint sleet ok thank u bro
? @flint garnet
Why is my game not working on my data ? It was working fine until one match it showed "Server not responding".
And it followed to the other match also
Hello I use iPad I have noticed and couple of friends also when we try to shoot with sniper rifle on 8x the guy peaking hills or at where we can see his head or houses when we shoot the bulletin doesn’t hit target it hit hill or window even when using awm and please don’t tell me that bullets change directory while travel because I’m concorer player I know how bullet travel pass this to devs as bug thank you.
Hi
Yeah. Same here. I tried before the update
hello, I wonder if pubg mobile one day might bring the feature to release the FPS rate (example: 120 FPS), is it in your plans or is there no possibility?
most likely not @jade mirage
phones and tablets arent consoles and PCs so they shoot for a lower FPS
around 30-40
and 50 at the max
And Emulator's ?
the emulator version is for people with a bugdet PC so it would be around phone specs
so same thing
Lol
Hi
@jade mirage There is
@jade mirage @small stag You can change FPS in settings. Extreme FPS is 60 fps
well its only for the highest preforming devices
@runic niche
like the ROG gaming phone or the Note 9
lower performing device probably won't be able to handle it
flagship phones can handle it fine
@small stag
Galaxy s9+ also has extreme
I know some people use gfx tools but heard u might get banned
I know this @runic niche , I want to run the game more than this, because my PC and almost all my friends run this game quietly, so we asked them to release the FPS rate, after all it would not affect anyone negatively.
@flint garnet I just tried again
3 headshots. No miss. 50 m away. In a row.
im not a dev im sure they have one when developing a update to keep the frames high
@quick moth three to kill or three kills
@jade mirage but your phone may not be able to handle it
3 headshot kills
ok seprate kills
wait are you talking about emulator?
@runic niche I have Razer Phone, and does not run at 120 fps.
you are not their intended audience
most people have iphone or mid-high range android
razer phone rog phone are very niche markets
its locked at 20-60 FPS
@small stag I got killed
how
But why not release for everyone? does not harm anyone
i think you need to headshot kill 3 players not 3 bots @quick moth
@jade mirage The game might not be able to run at 120 fps
Yes, there are other versions of the game that have proven this.
The question is not this, but why not?
Lol
@jade mirage It would take time to do, which could be better spent doiong other things like making them more money
they don't make money from 120 fps
they make money from clothes and new interesting maps and putting more guns in the game to keep players interested
99% of playerbase doesn't see difference between 60 fps and 120 fps
@silk hamlet
When you're over 200m from a target certain graphics don't load so it looks like it hit but it didn't, also bullet drop is still a thing
when will add medal east server
How do I block someone?
@daring axle they don’t release a server unless there are enough players for that server
Hey I found a hacker in my game,I got evidence
Last zones full of 🐍 🐍 🐍 Getting worse while lvling up
@quick moth well not sure what’s wrong, I got the achievements successfully
@runic niche Yeeeeeah no.. I don't see anything fun in laying in grass for 10-15 mins.
@night cloak Then enjoy dying
typically you don't prone middle game, only the end game
- Royale Pass Season 2 starts on 17 DEC 2018.
- Added rankings of total ratings by mode.
Other Improvements:
- Apperances of some outfits have been adjusted.
- Voice chat quality improved and data usage reduced.
- Main menu effects have been adjusted.
- Inventory effects have been adjusted.
- Added dead teammates on minimap.
- Flight routes have been optimized.
- Terrain effects have been adjusted
Isn't it season 4?
That’s for lite. @wary tinsel
Okay so I've been having a problem, When i play a normal game i get nothing but bots. Not a single real person. And I'm gold so usually i get alot of real people, as of today not a single real person
Gold V
Also, we’re taking about the live version, correct? Not the beta.
Yes
Well, that’s pretty common for Gold V to all be bots.
The lower the rank the more bots.
Work your way up, and you won’t have to deal with them.
Yes but it's all bots, And usually i get real players all the time
But okay, I appreciate your help
There are many factors that can influence your gameplay... the time of the day, country, server, mode, FPP/TPP, arcade, classic... really depends. @night cloak
But yeah, focus on ranking up.
Ace has little bots.
Okay
Hello. I was playing in a match and my crosshair began to shake out of control. Along with my other controls aswell. My guess is that the input from my fingers are not being registered all the way into the game. If anyone has any knowledge about this problem just @ me and let me know. Thanks.
why i got banned ?
many people are getting banned for seemingly no reason
file claim
thats all you can do
DAMN
It doesn't take time to allow higher framerates. Just letting certain config files be modified without ban. Lots of devices can support higher framerates.
beta is not working
Registrations are full so I think you gotta wait until they open up again
are you in beta
Nah.. But I received the news from derekg's server if I remember correctly
....
Read #519453531292303381.
Cant seem to find the emulator chat, but is anyone having REALLY long queue times? cause I am...
Because you are in higher league ? To find emulator chat go to #504819353049628683 and select 🇪 then you will be able to see #emulator-chat , @hot gazelle .
Does which game mode i play effect my rank? Meaning if i rank up to Ace in tpp mode will i be Ace Rank in FPP mode to?
ty
It depends upon in which server and in which mode you play on , @night cloak .
I usually play TPP but I'm trying to rank up to ace. I don't wanna be in Gold V in FPP.
@night cloak if you get ace in TPP it wont transfer it to FPP but you will be in ace for the season
i know since i never play TPP anymore just FPP
yeah when the season ends you get rewards for ranking high and it resets every new season
ok so when a season ends and you are at lets say gold V you get your rewards and it resets then the next season you get platnum II
it makes you work harder and play more to rank back up
and new items come every season
so you have to earn them
Oh okay thanks for explaining! I appreciate it
sorry if i confused you
Nah your fine, Sorry that I didn't understand😂
oh ok glad to help even tho i dont have the roles to LOL
lel
alright see you on the battle field
idk im an android user i go to settings then hit logout button then i just exit
i think its universal
They get to log out and stuff
but to log into another fb account
it wont allow them
it would ask to continue since it was logged in with the first account and no way to get to input information for the other acc
Is it something with the fb app?
oh um on android i hit log in with google then i select my accout since i have three (dont ask) and i just continue
Does the person have to log in with the other account first there?
On fb
then go onto the game and try log in from there?
Since it will redirect you to fb app
after you log out tap the facebook login and see if you can select another account
The person has only one account in atm
so it will just ask to continue with that one account
right?
This is why android is better😒
i actually dont know since i dont use facebook
Ohh
on android i get a popup of the google play games thing
Yeah
ik that
does it remove you from the game on IOS
What happened to hard core in acrade
@small stag it’s not even there like it got removed
hmm are you on the beta or the live version
Live
log out and relog in and see if there is a inapp update
i get alot of those
try repairing then restarting the app
Nothing
Hardcore did get removed lol
force stop/clear cache
And to log out of iOS you go on settings and bottom left they is log out option @small stag
yes hit it @tardy ocean
I did but nothing happened same thing
They maybe removed and they might put it back next update
Can someone help me ,I got banned for no reason & for 10 years idk what to do
@dusk gulch contact the people
@dusk gulch you usin a GFX tool or a third party app
You on emu? @dusk gulch
Did you try to hack the game with lucky patcher or game guardian @dusk gulch
To be fair, there is no point reporting false bans here
I lost my season 2 started ACC with all Royal Pass
Oof
Yes I did he was hacking and I killed him
S1 rp still the most valuable
he reported you for killing him with hacks
I didn't use any gameguardian or lucky patcher
Did you attempt to do glitch’s @dusk gulch
Only in training mode
Oof rip
That’s probably why
Ik the consequences so I didn't use any of them in Real Match
it still detects them no matter what
@small stag same or shoot targets and practice to shoot while moving with a sniper
@dusk gulch dosnt matter if it’s a match
I even tried contacting Community Managers but they say I've violeted Rules And Regulations
Best option for you is contact the people who made the game directly
They didn't provide me specific Reason for banning me :'(
Contact them
Yes they will explain the bann to you
Ok
Good luck
Could u provide me their mail?
Check on the app or in google or search it up on their website
Ok ,btw Thanks for ur ASSISTANCE
No problem
Are you one of the Community heads?
No
Ur active like Ur one of those
What's Ur rank and server?
I'm currently Ace 25000 in ASIAN SERVER
In game
Yh
Gold I was platinum but cause of college it went down last season
Had to study
Alright I got to go now
Bbl
bug?
Global or beta @boreal yew?
i need help
if i delete my fb account from the fb app prem. will it delete my pubg mobile progress .
#help
@somber solstice First link your acc with Twitter then unlink it from Fb
Is rainy weather coming to erangel and miramar in the next update?
@wheat island we don't have the patch notes yet, so if we get any information we will let you know in #519453531292303381 or #news
@lofty tinsel uhhh, why tag me?
we can help you faster if you just state your issue.
my issue is it wont let me play the game
details also make it possible for us to help faster.
i bought a brand new tablet to play the game and it wont rune the game
th tablet meets all the requirement's
what exactly happens when you try to play?
the device in question? although, this sounds like it is outside of the scope of what we can help you with here on discord.
the only tencent employees in this server are community managers. none of the rest of the staff of this server are part of tencent, and we don't have access to the resources that the ingame support team has.
how can i talk to one of them
what's the exact brand and model of the tablet.
let me try to find out for you. normally, we'd tell you to make use of the ingame support function, but that's obviously not an option for you.
I have tried reaching out to the community managers. but... they're not likely to reply quickly. they manage more than just this discord server.
as soon as I get any information from them, I'll be sure to let you know
normally, community managers would not be handling direct assistance, particularly if it's technical in nature.
Can we get Push to Talk option?
@wheat island no it's exclusively for sanhok
did the global version die for everyone too
I've been hearing some rumors around that Pubg is going to Be BANNED in India Is this true?
I hope Iran doesn’t try and ban pubg, we all know how banning something went last time
a youtuber named (will tell if someone from community team will ask) is hacking/cheating on live stream , can u do something about it?
Can anyone over here do that? i’ll just ping him/her
@mint dagger can you do something about it? Cuz it’s quite disgusting that he is also teaching other people how to do it
@magic jacinth don't tag the team, the stream could be pre recorded and the if it's not ,report it directly in YouTube so that it gets taken down.
@vital sluice can you help me on #519453805742653450
Ok
Vikendi map in 0.10?
@cinder quarry → #519453531292303381
@grizzled lark
@night cloak 👍
Hi, I'm here to report a bug. the bug you knew in that my phone has a gyroscope, and when I activate the rotation in mobile PUBG, it does not work for me, is there a solution?
My phone is a moto G4 plus
emulators are down?
Hello PUBG Support team, I need help with my locked account
I tried contacting Gina seems she is not available
What's the issue? @wicked rose
@vital sluiceI'm having a map problem
i dont see anything wrong 🤔 🤔
The images in the sanhok map are faulty, I need you to correct the hybrid
I don't I see what you are referring to ,if u find it as bugs do report it like this @wicked rose
Hello, @wicked rose!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
What’s so difficult putting Beryl in the training ground?
@vital sluiceCan you point me to the report?
@icy carbon It's in the next vers.
@lyric plover I heard back from the community managers. you can send an email to PUBGMOBILE_CS@tencentgames.com with as much detail as possible. you will need to be patient, it is likely that you will not get a response immediately.
help a brudder out
Which device you are using and are you on cellular data or wifi , @night cloak?
iOS and data
I closed the game and used wifi, it just made it slower
Then try reinstalling the game if it is stuck , @night cloak.
i would
but my main account is the guest account
@night cloak give it some time to load , try changing your network or switching to WiFi.
Hello ,Do you need any help , @sick snow ?
@night cloak Congo, you got platinum awesome!!
Do anybody have loading lobby problem?
Or Am I the only one facing it?
for the normal app or for the beta version?
Thanks, @solemn mortar .💝
For normal app.
you can repair your game for your normal app
Done doing it.
Yes . As you can see above , @remote wigeon. You are the second person facing the issue.
Not working. Players keep on getting disconnected and reconnected even though they are online and our voices in mic can be heard.
My whole friends are facing it. I'm not the only one.
This might be issue from server side.
Oh I know what you mean
It does that to me too
You just have to fully close pubg and restart it
When we click ready, it won't take it. After clickingany times randomly loading screen comes and later it gets to cancel point. Ready -> Cancel.
Or restart your device maybe?
I have tried everything, reinstalling, clearing cache, repair, and data clear. Nothing works.
*restarting also. And this has been happening from past 2 weeks. Since some 15mb update.
Or 1 MB I don't remember exactly..
are u using wifi or mobile data @remote wigeon
Wifi. My wifi bandwidth is 100MBPS with ping mostly less than 20ms.
Yeah try switching from wifi to mobile data.
After the game starts I don't have any problem. Only lobby has this weird loading problem.
@remote wigeon thats quite fast, idk why u still have the problem. try using a dns changer
So you can use your Mobile data to only start the game then you can use wifi again. @remote wigeon
@lime juniper hey can i use a gfx tool to fix ma game
Is it an offense
Untill the next update comes, we won't know if it's a bug or some network issue.
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Where are you from ?Maybe this problem is happening only in your region, @remote wigeon?
I'm from India, Hyderabad.
My friends are from Pune and Mumbai.
Happens to all of them. It happen like hell around 9 to 11 PM daily in aisa server.
Hmm. For now try using VPN . If it works then you can use it, @remote wigeon .
@night cloak thanks.
yeah use VPN, but ig we don't have such probs
Try connecting to different countries . Let me know which works best without any ping issues , @remote wigeon .
I haven't ever got it, since imma from Mumbai
Can i change one of my google play linked accounts? Because that google account is messed up so i cant buy my royale pass
No you can't unbind the account , @restive helm .
Yeah you can but all the purchases you made will be with the account you have linked before, the purchases are non transferable
@restive helm no
Hey what is minium internet speed required for mubg mobile??
There isn't anything defined as in, you just require a stable connection generally more than 0.5 mbps will do
@plain bone It's internet speed.
Its uploading speed or downloading speed ??
There is not a requirement. You will just need stable connection, @plain bone. .
How can I get 20 ms in Europe when I can only get 20 ms ping in Asia??
U use vpn or what?
You get the same ping in both regions , @void violet?
No I don't .. 120 in Europe. 20 in Asia. 240 in Na servers
Is there a way to get 20 ms in all of them???
that's not possible
Ping is based on your location from the server. So you will get less ping in the server which is closest to you , @void violet .
thats true
I know that bruv @night cloak
But I'm just asking if there's a way to get any less ping
by using a vpn ofc, but it will get you banned
Vpn should not get u banned
idk
Yeah
Oof. So VPN will not get you banned because it only changes your location. Nothing else.
So my internet speed is around 25MBps so assuming I choose US server .. then how much will be the ping drop?
After switching on the vpn
You can try by using VPN. And ping is not based on connection .
Yeah that's what I thought.. thanks tho @night cloak
You're welcome 👍, @void violet
@night cloak emu or mobile?
I need help #questions
This channel is only about mobile support. So mobile, @void violet.
How can I help you, @tired badger ?
What is the period of ban? @tired badger
as they say, please wait patiently, unbanning an account takes a bit time after approval @tired badger
😭
When will 0.10.0 will be rolled out?
in a few days, please wait for official announcements in #community-news @night cloak
Okk
Yea. Please wait for there reply as shown in #481198147478224896 6.2 it takes time , @tired badger .
can´t be promised, wait until the investigation has finished!
You know my account is banned @onyx cairn?
If you are innocent then sure you will, @tired badger.
😭
What did I do for get banned @night cloak @onyx cairn
Do you need any help, @night cloak ?
nah.
just adding on to the vpn getting you banned thing
Devs will let you know after their investigation will be finished , @tired badger.
What !(+_+)
No you won't. There might be another reason.
@night cloak

I need my account back 😭 😭 😭 qick
I was wait for 5 day get a relly for the PUBGMOBILE file claim
A reply
Customer service will inform you, @tired badger .
No i can't , you will be informed in game , @tired badger .
Anyone who could gift rename card
When vikendi will available? In global version of PUBGM
Ask in #pubg-mobile , @wary elk .
It will be announced in the #news , @maiden salmon .
@night cloak will we get in next update ?
Yes, @maiden salmon .
👌
@night cloak isnt one or two new guns gonna be added in .0.10.0
ah ok ive been watching the chat and i heard abouy a G37C and a MK47
@night cloak emulator or mobile
mobile
looks like youve been banned for five minuets
how strong is your internet
did you change from data to wifi or vice versa
Why is there so much lag in North American server? I have 30 ping
@tiny spruce call that much i play with 122-600
oOf
@night cloak you may have been reported for high ping by mistake
Idc about your ping. I’m saying I shouldn’t be lagging all over the place with 30 ping
They need to region lock this game
wut? you are rubberbanding across the map
Why PUBGM lags in 2GB ram?
@candid mason not enough RAM and your proccesor is near bottom of the bin
How to check ram on iPhone?
@small stagohk 😐 😐 😐
@tiny spruce is it a 6S and up or below
your box shouldve told you the ram and storage amount
pubg reccomends a 6S or higher
I’ve never had problems until they launched the new map
My iPhone 6 has always done really well until now. It’s now that it wants to freeze and restart the game. It usually happens when I’m close to an enemy
@tiny spruce i googled it you have 1gig of ram
That’s impossible he minimum for PUBG is 2
Wait what?! How does a 6S have 1gig of ram
my budget android phone had 2Gs and .98 available but runs with little lag
@fast sonnet he said a iphone 6 the base model
O
@tiny spruce idk how i can run it but you need to upgrade to run it better
Pls @night cloak I need my account qick 😭 😭 😭
XmasMills what do you need
I can run my game but on a medium frame rate I have no other options
limited to your CPU what phone do you have
Lg x something
look and tell me the full name
I have to use the GFX tool everytime I want to play. I just wondering why dont they give options for Extreme frame rate anyways
WHAT?!?!?
You will get banned for using gfx tool.
Wait what really?!!
get rid of GFX right now you will get banned
Ok ok ok
The game decides best settings for your phone and what settings it could handle.
So there is no need of ding any un necessary changes because game knows that your phone is not capable of it.
you mean violates Terms of Service
yes i did say that
Is there any other ways of getting extreme frame rate then?
@fast sonnet was your phone set to low graphics when you first got the game
your CPU cant do extreme framerate if its not powerful enough
Oh
im packin a quallcomm snapdragon 205-208 which runs the game barely and only set to low
When I used the GFX tool it ran fine
i tried GFX and hated it so i deleted it before they banned people plus it was messing with my phone
Ah
Gfx makes your phone lagging even worse tbh

Any mod or admin online?
Do you need any help, @woven coral ?
@small stag @night cloak contacted by error403 ty.
👍, @woven coral.
k
New subscribtions in beta 0.10
Do you need any help with global version, @lofty tinsel ?
Yes. More info about this please ? Prime and prime plus @night cloak
Please go to #519453805742653450 , @lofty tinsel .
Thanks
The royal pass task is getting harder and harder
Bad to see that
Making too much hardet
Yea . The hard you work the more you will get. How can I help you with that , @wooden oasis?
you need to have a sniper with a 8X or 6X and has to be in the far away model or look like pixels
Ya that's the thing I just lgot kill at 250 meters but this is bad from pubgmobile making tasks hard
So is this happened because of VPN , @night cloak ?
300 meters isn’t hard
just get a awm and do the spot enemy thing
Not good at long range so
i would recomend a kar 98 with a 8x and i think each square on the map is 100-150 meters
ye
Yep. It is only hard for yourself . If you try nothing is impossible. And you can recommend to make task less hard in game. You will just get info about how to complete it here,🤷.
so if he is three blocks away your good
each square is a thousand meters
the mini squares r 100
and the minier squares are 10
thats what i meant
o ok
at max zoom its 100 meter squares
but if it’s a kar 98 at 300 meters it won’t 1 shot
i know just keep hittin him
it can barely do that at 175 meters
or just take random shots and pray
You can discuss about it in #pubg-mobile . Let this channel only be for support.
k
1.0%
@night cloak help plz
Did you know why this problem happened with you, @night cloak?
It tells about change in network.
My wifi is good
No VPN
I’m on NA, the region I’m in
Try contacting customer service. Provide them that screenshots and state your problem there. They might tell you about the issue that caused this. Don't forget to tell it here once you get the reply from CS so I could tell it to other players having similar issue , @night cloak .
Hello?
Hello,how can I help you , @wild moon?
Go to online list . Select the player . Click on start chat then at the top left corner you will see three horizontal strips tap on it. Then there will be a option named block player. Done ! You can successfully block player by this, @wild moon.
What online list are you talking about?
I mean friends list, @wild moon .
I never tried . Maybe it can, @wild moon.
Or just messaging you
@wild moon The player can't see u even when you are online.
+play perfect
I got the pubg beta app but when I open it, it just loads, shows a white screen, then restarts the app. How can I fix this?
@sacred iris → #519453805742653450


