When will snow map be out
#questions
night cloak
lime juniper
We are afraid we do not have any official confirmation in this regard, @night cloak.
night cloak
Ok thank you @lime juniper
lime juniper
@night cloak claimed to be innocent above.
hasty ivy
is there any way to stop spectators spamming with voice commands?i mean there were literally 4 retards spamming with voice commands after we killed them(idk how non team members spectating got it).the only way is to turn off voice chat(which no one wants to) else its literally cancer when 4 people are spamming.
tidal warren
As of now there’s no way to turn that off. @hasty ivy
Hopefully with future updates this changes.
The only option is to just mute the VC.
hasty ivy
yeah!hope so. these kids are annoying :/
tidal warren
@stark pumice oh lol, that’s the norm. Most people lie about their ban and then beg to get unbanned. 🤦🏼♀️
stark pumice
That stops the preprogramed ones?
tidal warren
The call outs?
stark pumice
Yeah?
tidal warren
Yes.
stark pumice
Good to know
tidal warren
If you mute the whole VC, you won’t hear anything not even the call outs.
They’ll still show up in the chat though.
frosty dune
How long will the customer service reply me...It took such a long time.
I paid 99 dollars for 8100UC but it didn't come to my account
night cloak
Bro you will never see the money ever again like the uc
frosty dune
why
night cloak
Because the in game support says click repair to every question
refund via play store @frosty dune
frosty dune
@night cloak Apple store said that I need to contact the pubg customer service
night cloak
@tidal warren actually you should know better, help this guy who lost 99$ on pubg
oh apple store
google play lets you refund directly
frosty dune
OMG
night cloak
Yea change to android
frosty dune
The in game customer service never reply me
frosty dune
I gave them all the payment evidence
night cloak
if nobody answers call police or something
Lol
it's 100$, you can
🤔
I dont think every country is interestet
frosty dune
frosty dune
xs
night cloak
long screen, though it's max
frosty dune
LOL
frosty dune
yes
frosty dune
Apple can’t help me cause they said I have to contact PUBG but they never reply
What apple said is they reviewed my case and what they confirm is that I have paid for the purchase successfully and yes,I have the order ID
night cloak
I have problem with the server in pubg
it gives me error code
everytime i open it
@open hound @empty jay @half kayak @odd cloud this guy got scammed with 100$... anything you suggest before he calls police?
@night cloak screenshot?
odd cloud
Who?
frosty dune
@odd cloud me
deep flare
Why is that my global pubg crashes 3-4 times in a match but the beta version doesn't crash?
night cloak
@deep flare not sure
do you get any error code
or just pubgm has crashed
@stark pumice wow very nice. if u have cheat engine install on your computer does means u use it for everything right???
deep flare
@night cloak Nope, I just get back to my home screen at random points in a match and no such msg like pubgm has stopped working
night cloak
weird
nd why the hell on earth u think i would provide that on my ss if i used it on that game @stark pumice common sense dude. i would be hiding that
odd cloud
Yeah wait
alpine kiln
@livid hound quick question, if you are under 18 can you register for the official PUBG tourneys with parents permission?
nocturne viper
Is there a support email where i dont get a bot message as a reply?
alpine kiln
ooof lmao
odd cloud
You are not supposed to tag Community Team
alpine kiln
do u know the answer?
odd cloud
@nocturne viper if you reply to them twice or thrice, you will get a human reply
odd cloud
@alpine kiln I think yes. And make sure to be in check with both PUBGM and your country laws
@frosty dune
alpine kiln
who would i contact to check in with that @odd cloud
odd cloud
Hmm, I don't think we have anyone here to check or verify that...
nocturne viper
@odd cloud you mean me or @alpine kiln?
alpine kiln
like im looking to know if there is a permission slip or something that allows me to play in the official tourneys ?
odd cloud
It was for Vooodin
nocturne viper
Ah
odd cloud
@nocturne viper PUBGMOBILE_CS@tencentgames.com
alpine kiln
cause im the content creator for my clan and im not 18
nocturne viper
@odd cloud tty
tidal warren
Please, go directly to it and tap on “Report a Problem”.
frosty dune
Also have the Order I’d
tidal warren
That. 
It will redirect you to their page, you’ll just have to fill in your Apple ID.
night cloak
Whats the problem it show for me and the all in my country ???
tidal warren
Are you from Sudan or Syria? @night cloak
tidal warren
We have a suspicion that PUBGM is banned in Syria. Hence why you cannot connect to any servers. @night cloak
Haven’t had the chance to confirm it with the Community Team.
frosty dune
@tidal warren
tidal warren
But as of now, the only way to play the game is to use a VPN.
Tell them that there was some sort of a technical error and that you haven’t received any UC. @frosty dune
Technical error due to security reasons.
frosty dune
I have told them before
tidal warren
Have they answered?
frosty dune
But they said I have to contact pubgm
tidal warren
Can I see the screenshot? @frosty dune
tidal warren
Have you used the customer support in-game as well? @frosty dune
frosty dune
Yes 3 days nothing reply
tidal warren
Well, that could be because it was the weekend.
Hopefully, on Monday they will reply.
They don’t work on the weekends.
frosty dune
Cause is like 100 dollars so I think I have enough patience to wait
tidal warren
They will respond just give it a little bit of time.
frosty dune
Don’t I have better way on this situation?
tidal warren
There sadly isn’t a more efficient way to get in contact with the customer support.
Going through the settings is faster than it is to use their email.
frosty dune
Yes,I tried both
tidal warren
Also. Are you 100% sure the money has been withdrawn from your account?
frosty dune
Yes
tidal warren
Alright.
tidal warren
The only option is to wait. I’m sorry for the inconvenience, not sure as to why you didn’t receive the UC.
frosty dune
And if there is something security risks why don’t tell me before I paid.Yes,they still said to contact them
tidal warren
I haven’t seen this happen before.
old frost
Why still ping problems
frosty dune
I have purchased a lot before
frosty dune
😇Are you sure they really can reply me?
tidal warren
They will.
tidal warren
As I said, they don’t work on the weekends.
So they should reply in the following week.
grim raven
What's the best wsy to record pubg video on Android?
old frost
Why remove honesty
frosty dune
They don’t have any special customer service channel to deal with these big issuers?
old frost
They unsure how to deal that's why
odd cloud
@grim raven there are many screen recorders available in Play Store
old frost
They are more focused on the game which is a good thing took them long enough
odd cloud
But currently none can record in-game sound
frosty dune
If the time is at least 1weak....I still don’t know how long should I be waiting for
grim raven
It's because they've turned a blind eye on optimizing and improving the game for the better. They'd rather just add content to get that $ 🤑
grim raven
Imho
frosty dune
I can only wait and wait?
odd cloud
@old frost no, no recorder can record in-game audio
Unless you are rooted or a Samsung phone
grim raven
Yeah I'd have to merge game play with an audio file
old frost
Du recorder used to on my Xperia
odd cloud
@grim raven Samsung has for in-game audio recording
old frost
Never owned a Samsung and never will
grim raven
I'm using OnePlus
old frost
Du recorder got the in game sound recording disabled by a 3rd party
A Samsung note 9 is good but was too laggy
I used to record my games with du recorder with ign guess xneh blah blah blah is new to techno
Not sure why du recorder was disabled in game audio wait u just want to make people spend thousands on equipment
I went to create a YouTube channel playing pubgm on my phone and record on my phone but you disable that possibility to me because I have not got a 30,000 setup
neat turret
Stock recorder on my Poco F1 records in game audio and discord, but I just use my iPad
old frost
I'm on android
Apple are so greedy because they are struggling to sell phones erm not my fault ur phone's suck
neat turret
At least they record in game sound 🤣
neat turret
It sounds like you don't know too much about iOS.
It has a built in screen recorder that records in game sounds, discord, and your mic.
old frost
You pay 1200 for a phone that is equal to a 300 phone
Ios is dropped from no1 to no3 in 2 month
And still dropping
neat turret
Show me any $300 phone that can match the Xs in benchmarks. I'll wait
old frost
Erm let me guess my Xperia x off 5 years ago matched
On gameplay
If you such a big iPhone fan please tell me why they are dying rapidly
neat turret
Bahahaha, PM me if you're really interested in the conversation, but at least give me something competitive.
old frost
you go enjoy the dying brand it's all good
Il afk for 10mins may get a response after that
If ur system respond
jovial willow
Hi i need help
old frost
And u expect me to give u something competative against an iPhone I can't because iphones are behind
@jovial willowwith
jovial willow
whit my season
neat turret
Season rank resets are perfectly normal, and are to prevent Elo inflation
old frost
You must mean each season you got to gold
jovial willow
yes but it was in gold 3 and lower to gold 3 and it did not appear in gold 4 if not in silver 4
old frost
You are confused as you are not an active player
jovial willow
i play every day
old frost
So how are u struggling
jovial willow
what?
neat turret
Dude, put together an actual sentence and come back.
jovial willow
ok V:
old cape
Where can i report hackers?
neat turret
Using the report button in game
old cape
Meant isnt there any possibility to ban with SS
stark pumice
@night cloak well it sure doesn't help your case.... And all the people that play fair see that in a negative way Goodluck. Not.
@old cape you hit the report button in game appears after you die or spectating a person.
stark pumice
List second guy in message box about all you can do , well might be able to screenshot an customer service screenshot with explanation but im not sure on that.
night cloak
@stark pumice i ve meet guys like u before. amature
stark pumice
Ive met punk cheaters like you an banned everyone of them.
Probably before you were born.
night cloak
4 real tho. u sound like 12 year old who just started exploring internet and gaming world
and there was a article mistake up there
its "*a banned"
@stark pumice done talkin w/ ya smh
sullen axle
Hacker EU-server
polar turtle
@neat turret „Dude, put together an actual sentence and come back.” U made my day 😂
night cloak
@stark pumice u dont need to talk or type anything brother i stil respect u as a human just take the tip on your dm as a friend it helps guys like u
stark pumice
Keep typing
scenic laurel
@sullen axle
Are you sure they are a hacker? And also do you have video evidence of it?
scenic laurel
how long has it been since support ignored your emails?
scenic laurel
That's..around maybe average time they sent me a reply
wanton cove
The funny thing that they sent me an email requesting a feedback for their support yesterday
runic niche
@lime juniper @tidal warren @odd cloud cheat engine isn't necessarily used to hack PUBGM
For example, i used cheat engine to edit money value for another game. It doesn't mean you were using it for PUBGM
scenic laurel
@wanton cove
Thats Customer Support in a nutshell
runic niche
Of course, if the issue is that it was on his device at all, then that makes sense
but having it =/= using it
wanton cove
@scenic laurel
Do u know a way to contact them directly? Like twitter account? Does it work?
scenic laurel
directly no...if i did i would bombard them with text msgs about "Fix ya game"
wanton cove
Whats ur role in discord? I can't see it
scenic laurel
Gold role
scenic laurel
So you want to issue a refund
wanton cove
if they didn't solve my problem , YES
night cloak
@runic niche thanks for pointing that out
echo umbra
I want to report some hackers i caught on camera.... Pubg mobile @here @everyone @pubg
runic niche
@echo umbra
- @everyone is horrible discord etiquette, you would have pinged 200,000 people you jerk
- It is disabled on this server
- contact support email
runic niche
Wait
echo umbra
Been a week
echo umbra
Okay well
runic niche
did they email you back with automated reply sayin "recieved"
echo umbra
These hackers are helping their friends rank up ..... And this guy... I talked to him says he's bringing 20-22 people in top 100 by helping them push
He already has 7 in top 100
No
I have it all on video
On my channel
It has 30k views
But i wish i could get this in pubg mobile's highlights
The community one
junior gale
When do I get my ranking title? I'm placed as 43 in my region with grenades
sterile hill
How to report cheater in Training? 🤔
sullen axle
@scenic laurel yes I actually recorded they Gameplay
They were helping they friends to rank up
dry hearth
Alguém pode me dizer a data aproximada do lançamento do mapa Vikendi?? @dawn night
stark pumice
@night cloak no problem. One ? Who's humble?
Now
And at least you can start a new account an keep playing, more then game i was mod for would allow, 10 year ban kinda harsh for first offence tho was it your second?
scenic laurel
@sullen axle
Sorry for delayed responce but go email them and send the video of the kid cheating and they hopefully will be banned and possibly other kids for being boosted
stark pumice
@scenic laurel totally agree, but kills/ having effect on rank needs to end should be survival period.
night cloak
dont do cocaine. no more replay from now 🐶
stark pumice
Vehicles blowing up annoys me 2, unless you have rpg/grenade. bullets dont blowup gas vehicles unless using tracers / grenade , bullets just puts holes thru them.
Add that to hardcore mode
bleak minnow
There is a cheater live on Yt... What can i do about it?
soft gale
report him to auschwitz
stark pumice
@night cloakd yt vid link to customer support.
soft gale
sorry
stark pumice
Takes them a few days give them a chance
3-7 depends on how many complaints for week
bleak minnow
Okay thx
copper parcel
I have issue i cant run pubg well on my ipad 2017 even on smooth graphism i still have fps drop meanwhile i can run other games without any problem
stark pumice
Theres alot that effects fps comparing one game to another isnt feesable. Pubg detail is probably 4x more higher then other game. Fps also matters on connection type. What type internet, how much your bandwidth, wifi, how many people using your wifi, streaming etc.
copper parcel
Lmao i have ping 60-70max and pubg aint higher than fortnite
My friend have the same ipad and he dont have any of those issue
And its not the ipad cuz its new
stark pumice
Must be your isp
copper parcel
And if it was the ipad how i can other game who ask more fps without lagg while mine its not
Like its not fair i got the ipad to play pubg and now i cant play it without taking 3 seconds to shoot
I have good network + i have good ipad that can run the game
stark pumice
Gfx rendering detail. Is the game using png jpg etc it all depends theres so many varibles it can blow your mind
copper parcel
Like if the graphism was meduim or smooth or high still have the same problem
stark pumice
To get higher fps you use less detail. Yes.
vital sluice
@indigo cliff the Chinese Version is having the beta testing of it. And we don't have a date when it will be available for the English version.
storm flumeBOT
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
indigo cliff
Okay
night cloak
Yes
unkempt jay
I got this bug that when you are playing a game and suddenly got disconnected or accidently and when you try to reconnect back to the game. After that when you scope it will looks weird. Please fix this I died cause of the bug
stark pumice
@copper parcel sorry phone died , im not a pubg dev etc. just another player. From previous experience lower gfx detail the higher the fps, but like i said alot of curveballs in there, your isp, wifi/other people using connection , comp power/gfx power. Weird thing is pubg has classic/ brighter etc then they have normal/haunted mode , on top of that the so called fps low med high . Try setting to highest on fps. And switching modes etc all i can say. Good ? For for these guys which is lowest detail?
Im ios also
storm flumeBOT
Hello, @unkempt jay!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
elfin zodiac
Hello harsha what's the problem ?
wooden oasis
I think we would get this update this time because the new map name is included in the global beta version
elfin zodiac
...
This isn't a place to chat, please take this to #chat or #pubg-mobile
@wooden oasis
stark pumice
@elfin zodiac dont be rude
elfin zodiac
I'm not, I'm telling him to move to a different chat @stark pumice
Dont be trying to tell me what to do if you dont understand what's going on
icy carbon
Can sprint during scope removes scope and just sprint? It’s annoying when we’re getting shot while scoping but the character doesn’t move due to still on scope
stark pumice
@elfin zodiac like i said dont be rude
elfin zodiac
I ain't being rude, ask anyone here
@icy carbon there isn't an option yet, you could try to suggest it to the dev's though!
stark pumice
How you know that i don't understand?
elfin zodiac
You dont because I was clearly being polite and you came in trying to get into everyone's business
stark pumice
@elfin zodiac Umm okay i see you asking b4 he gets his comment Out (aka still typing) .. Then you just give some bs pass him off to general comment for just making a comment. Then you ASSume i dont know what im talking about? Yeh real polite...
half terrace
How can I find information about PUBG MOBILE LITE
rough horizon
@half terrace go to #504819353049628683 to L for lite version and details about it
wooden oasis
@elfin zodiac I was asking because I saw the map name in global beta version
half terrace
What its an active ?
stark pumice
@half terrace yes basically mobile is lite version
icy carbon
@odd cobalt It’s on #481198147478224896
wispy matrix
@odd cobalt check out #clans channel. and read pinned messages for format. and send it to an admin
icy carbon
Do we still get health stats when we drink even though our health is full?
wispy matrix
there is stamina bar above health bar, which increases when u drink boost with or without full health
fresh condor
My auto pick it's not working.
night cloak
Make sure you have enabled it in the settings . If it still isn't working repair the game , @fresh condor .
fresh condor
Thanks.
night cloak
👍.
rain pilot
Does anyone know if vikendi will be permanent on reg version yet
night cloak
It will be officially released in the global version 0.10 , @rain pilot.
unique mason
hexed girder
opaque dawn
Are GFX Tools bannable?
neat turret
Yes. They mod files. This isn’t allowed by the anti cheat.
fair tartan
Guys, I have question. Last season I was ace in TPP Asia squads, and I used to get 30-35 depending on kills on #1 above Diamond.
Now this season I'm trying to go to Ace too, Diamond II at the moment. But I'm getting at most 29-30 points, kills ranging from 4-9, only 29-30 points. Last season I used to get 35-36 at this rank with 9 kills. What is happening. I have guess, but I want to know your views.
coarse marten
Are servers online ? for vikendi map ?
neat turret
No
jovial wolf
Servers Downo?
neat turret
@jovial wolf you’ve been banned for not reading announcements
jovial wolf
What how am i banned
night cloak
Lol
plain bone
Is there any problem with game
Me and my friends getting high ping
From last 1 week
plain bone
@night cloak yes
night cloak
Yep, @inland kite .
inland kite
I think i wanna sleep for 10 days and then i wake up, Update time!
ruby brook
What's this? i can't play now?
lyric seal
Why there is so much lag in server?
manic oak
If you have a Bluetooth headphone and I mean it isn't like 1000$
Just like 100$ headphone that requires bluetooth
The sound in pubgm is delayed
lyric seal
Always getting 150+ ping at 15 mbps internet
manic oak
Everything is delayed
Pls dm me if you guys have a solution
Lemme explain again
If u use a Bluetooth headphone(which isn't cheap)
The sound in pubgm will be delayed
Every sound will be delayed
polar turtle
Where can I write when I have problem but not with game/disc? I created Reddit and I have shadowban from beginning. (Can’t write to Reddit support because I have this message:
fresh condor
I just got disconnected because of the internet bugged out. Do I still lose my rating?
willow storm
Please see this pubg and ban all the I'd
rich wolf
empty basin
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
rancid anvil
placid musk
Patch notes will be given when the update is out, not now
buoyant fern
server always has 300 ms
server lag has been here for like 2 seasons now when's the fix?
idle kite
Will the Game be fullscreen on the iPad pro 11’ after the update?
thorny belfry
What is This i Was Playing And Got A Windows saying Data Has Changed Plz Login Again So I Restarted The Game Here I Am
elfin zodiac
@stark pumice if you actually read it, he said "I think we would get this update" that ain't asking anything, and I told him nicely to go to general or pubg chat, and apparently you dont know what you are talking about because I was being nice and YOU came in and made trouble
umbral lintel
@manic oak regarding ur bluetooth headphones... i have a sony wh3000mx (if u know) the super expensive one but have wired option too.. i tried with bluetooth and the sound is delayed, indeed (probably with transmittion limitations) but when i use wired it’s ok no delay
small stag
@umbral lintel of course there is no delay wired sends the signials faster than bluetooth
golden zinc
v0.10 beta
small stag
@golden zinc whats your internet connection data or wifi
maiden spire
Just use earpod
golden zinc
Wifi
small stag
are you on a tablet
small stag
ok try data
small stag
hit ok
small stag
your wifi might be too slow
manic oak
@umbral lintel same with your headphones lol
umbral lintel
mbps..
small stag
who cares same thing
small stag
night cloak
Um beta server is down
hollow echo
Why I am not able to complete Life is fragile achievement
I got killed by all the following ways mentioned in there,
But killed by bomb is not counting
Can anyone help me with this
umbral lintel
is there gillies in super air drops? like i nvr get b4 recently even if i fired like 10 flares xd
small stag
@golden zinc #519453531292303381 read the pinned messagew
night cloak
It counts for me :)
small stag
lol never got killed by one ever
umbral lintel
why is there so many flare guns in hospital plz help i got like 3 solo
hollow echo
Yeah...I can't understand the difference between killed by throwables and killed by bomb
hollow echo
Oh is bomb red zone
small stag
ive stood in it and never got hit
hollow echo
Now I will lay down in red zone, let's see if that counts
umbral lintel
yeah @hollow echo
small stag
@hollow echo dont count on it ive never died to it
umbral lintel
quite rare
small stag
its crazy
umbral lintel
unlike tth in a shelter still die to bomb
small stag
i can run through it and my teammates will get hit but not me
night cloak
How to get rid of lag when shooting it lags so god damn much i just want to have fun and play without the lag I am so tired of the lag I have been waiting for months and months for the patch update and they still haven't fixed the lag I don't want to wait anymore I have been patient enough please help me how to get rid of lag when shooting
small stag
@night cloak what is your device
night cloak
I complain too much I know
@small stag Samsung Galaxy Note 5
It lags exactly like that on my other phone Xiaomi Redmi 4X
night cloak
How is it not powerful enough?
I bought Xiaomi Redmi 4x to get good game play, I got smooth game play and after 2 months I got lag after shooting at someone and I still have this lag
small stag
my budget phone can run the game with little lag and a note 5 cant??
night cloak
So I bought a new phone note 5 and it still lags
small stag
i used to get that lag and they somehow fixed it
night cloak
I'm not going to buy another god damn phone
I think it's a game issue
@night cloak um as the game update, your device will become more and more lag
vocal minnow
Which device do you have? @night cloak
night cloak
It best to buy a iPhone for playing
small stag
google ZTE majesty pro plus @night cloak
vocal minnow
Note 5 belonging to what? @night cloak
night cloak
@night cloak I bought Samsung Galaxy Note 5 to get rid of the lag it's supposed to be more powerful than my previous one
@vocal minnow what do you mean?
elfin zodiac
@night cloak try lowering the frame rate, and graphics
night cloak
I'm not going to buy another phone
@elfin zodiac I did everything, I swear everything in the last 5 months
elfin zodiac
@vocal minnow Samsung
small stag
@night cloak im not telling you to buy it im telling you to look at it
night cloak
@small stag ok
I have been looking for an answer for like 3 hours and when I see one, I try it and yet no difference
Samsung is full of bloatwares xD
In-phone performance boost mode doesn't work either
elfin zodiac
smash the phone
night cloak
I even tried with gfx tool and it doesn't work at all either
small stag
its the cheapest phone that barely runs the game but eith little lag @night cloak
night cloak
Even if it is illegal
next bronze
@night cloak depends on your processor
small stag
@night cloak DONT USE GFX
vocal minnow
The problem might be related to the processor. @night cloak
vocal minnow
You bought a Samsung note 5 to improve your mobile gaming experience right? @night cloak
indigo cliff
@night cloak bruh...what anount of ram does the device have?
small stag
i have a quallcom snapdragon 205-208 proccesor
small stag
its the bottom of the bin
next bronze
the only solution here is to get a new phone im afraid
vocal minnow
There were better phones on the same price margin. @night cloak
night cloak
maybe my processor is at fault?
small stag
with .98GBs left of ram 2GBs total
vocal minnow
Lower your graphical settings with medium fps. @night cloak
night cloak
@vocal minnow I exactly do that and it doesn't work at all
next bronze
RAM doesnt matter, it depends on the CPU and GPU
night cloak
Guys my graphics were always set to low before the lag even appeared
It happened for almost over a year now
elfin zodiac
@night cloak you are going to want a newer more updated phone since that is almost 4 years old
night cloak
@elfin zodiac I'll see
small stag
@elfin zodiac ive wanted the S7 for so long
next bronze
@night cloak try updating ur experience UI
vocal minnow
@night cloak Well I suggest you to upgrade your phone and refrain from using gfx tools.
night cloak
@next bronze experience UI?
indigo cliff
@night cloakdont worry....lag is present.....i play on a galaxy s8+ still lags when a squad is passing nearby
elfin zodiac
I'm using the s9
next bronze
or whatever samsung UI ur using
night cloak
@vocal minnow how do I upgrade my phone? And what does refrain mean?
elfin zodiac
Its buttery smooth 🙂
night cloak
@elfin zodiac lucky :(
small stag
@indigo cliff HOW COME AM I NOT THE ONE LAGGING WITH A BUDGET PHONE!!!!!
elfin zodiac
Its cheaper on Amazon rn @night cloak if you want to buy it
night cloak
I literally had a 3 minute fight with 2 team mates and I could have easily killed them if the stupid god damn pathetic lag wasn't in the way
@elfin zodiac i live in the Russian federation
indigo cliff
@small staghmm🤔...well maybe the issue is with my network then
vocal minnow
@night cloak Buy a new one, refrain = stop.
night cloak
@vocal minnow alright thank you
@night cloak wait, what's your current phone
@night cloak Samsung Galaxy Note 5
next bronze
@night cloak if u can, wait till boxing day there are tons of promotions
small stag
i live in rual virginia and there is basically no internet yet with one bar of 4G i can play with 125-200 ping and win
night cloak
buy a phone then come here to complain
@next bronze oh I didn't know I could do that
@night cloak I don't have a job
next bronze
boxing day is on 26 dec u can go get a new phone
night cloak
understandable
try fortnite, it's not a complex game, it should do it for now
it's bad but hey
it runs
indigo cliff
@small stagbruh.....u know the asian servers have terrible lag as it is......other servers...well not so much
night cloak
@night cloak i don't play fortnite, pubg is more interesting.
elfin zodiac
(Fortnite has 2 gig updates)
small stag
@night cloak it requires androd 8.0+
next bronze
samsung drops their flagship phones price a lot on promotion days like black friday, @night cloak
night cloak
oh lol, didn't really paid attention to requirements
@next bronze alright
I'm using android 9
@next bronze alright thank you
next bronze
@night cloak no prob have a nice day
next bronze
@night cloak yea
small stag
@indigo cliff oh you play on those try NA servers
night cloak
hey s9 it's at it cheapest level right now @night cloak
There is something I see on you @next bronze
next bronze
@night cloak?
night cloak
@next bronze ☭
indigo cliff
@small stagi did....NA Server...i get 400 ping yet no lag!
next bronze
oh hello comrade @night cloak
half yewBOT
!Rοby!, it doesn't look like you can use that. 
small stag
@indigo cliff ive gotten 500 ping and won in a squad-solo and with 18 kills
night cloak
Anyway guys bye have a nice day and thanks for the suggestions
next bronze
@small stag chat in #chat pls
night cloak
pubg isn't loading any help, it's kicks out from game
small stag
@night cloak beta or live version
next bronze
@night cloak when loading does the game bring u back to the home screen?
next bronze
if so try clearing up RAM
night cloak
report them, we can't do a thing
next bronze
report via customer service
barren rock
Is link sharing allowed here
next bronze
im afraid not
night cloak
no not really, unless it's a screenshot
barren rock
Ok
night cloak
report them in game, we're can't ban them. @barren rock
next bronze
moderators cant do anything about hackers anyway @barren rock
barren rock
How'd you get access to submit your clips
??
Maybe I can do it therw
I mean I would do it in customer support
But this guy cheated his way to rank 3
barren rock
Thanks
night cloak
happy to help, if I'm wrong eh sorry
strange comet
Will they add in next update on normall pubgm vikendi map?
next bronze
yes
night cloak
hopefully
strange comet
@next bronze aa okay
next bronze
you can try it out in the beta version tmr
languid rapids
Hello where can I report cheaters. These people in one clan are teaming in duos.
next bronze
@languid rapids ingame customer support
night cloak
if we're getting another map again within a month, pubg will be top #1
languid rapids
Already reported in the game. But I want to send in proof
night cloak
@languid rapids too late
languid rapids
Playing in Tencent gaming buddy right now and this clan is teaming
next bronze
@languid rapids no one can ban hackers/cheater over here in discord
night cloak
he's asking how to send more evidence @next bronze
languid rapids
night cloak
please read carefully then answer..
next bronze
@night cloak o
languid rapids
night cloak
sorry but how's that evidence
languid rapids
I reported in the app. I'm asking if there's a more better way to get these teamers banned asap. They're ruining the game
His teammate is behind.
strange comet
@languid rapids you can send ingame customer support proof
languid rapids
there are 4 of them looting the crate. it's duos
next bronze
@languid rapids u can report these cheaters via tencent's gmail
night cloak
FXXK
languid rapids
@next bronze what's the email? Thank you
night cloak
@night cloak try to reinstall.
Ok
@night cloak does it happen everytime you're logging in?
vagrant dew
That's the beta
next bronze
@languid rapids PUBGMOBILE_CS@tencentgames.com
night cloak
Yes
next bronze
i think this is it
fallen stump
can we use global version account in korean version apk
languid rapids
@next bronze Thank you
next bronze
@fallen stump not too sure
night cloak
Oh sorry The game is being patched.
oak aurora
This happens when i try to download the beta app
night cloak
iOS - Frequently Asked Questions
How can I trust the app?
In order to verify the beta, go to: Settings -> General -> Device Management -> Tap on ‘Kiesberger Service GmbH’ -> Trust App.
Why does "Device Management" not show up in the settings?
If there is no "Device Management" option, this usually means that you do not have any apps that require a profile to be installed i.e. the 0.10.0 beta has not downloaded yet. You can only "verify" the app once it has finished installing.
Why does the progress bar look stuck?
First and foremost, if the icon says "waiting", tap on it to initialize the download, after you tap on the icon it should say "loading". From that point on, the progress bar will not move until it finishes the download. This is a regular behavior of an app which was made by an unknown developer i.e. the app looks stuck; however, as long as it says "loading", it is being downloaded in the background.
@oak aurora
trust the app to make it work
tacit moss
kanda jangan marah2..takut nnti lekas tua..dinda setia org nya..tkkn pernah mendua
dari jutaan bintang
night cloak
apa yang kamu bicarakan
vocal minnow
@next bronze The email isn't used anymore, everything should be reported ingame.
Report the cheaters through the ingame report option. @languid rapids
languid rapids
@vocal minnow I reported one of them. I cant search them on search feature because their in game name has special characters
vocal minnow
You can report them as soon as they kill you as well.
Try going to career results. @languid rapids
languid rapids
Then?
vocal minnow
You can click on the report button, then it will show you the player who killed you, then you can report him/her.
Click on the match you were killed by the cheater.
oak aurora
@night cloak I was waiting hours already but nothing. I have really fast wifi. What now? :/
odd cobalt
The beta vindeki map won't download for beta version iOS link
Is anyone having this problem?
umbral socket
yeah @odd cobalt
night cloak
@oak aurora trust the app
oak aurora
But i thought i can only do it when the app is installed?
night cloak
try anyway
serene pulsar
do u guys know when the reddot change will come eagerl waiting
rustic galleon
Hey Guys,
I am noticing somebody is playing on my account,
When I never ever shared my password and It is linked with my Facebook account with 2FA factorisation
I never received a 2FA messages from so long
And somebody is playing on my account
Please help me
Plus I have purchased stuff,so dont want to loose them
Need eager support as possible,the person is been playing for 2-3 days
And I am loosing Rank very badly because of him
I even communicated through the PUBG support centre but didnt recieve any email nor message
rough horizon
Please fix.Can't see the name of the sender
rustic galleon
Please tag me when anybody responds,Thank You.
It happens restart pubg it will be fine
serene pulsar
can anybody tell when will this update come in global
@rustic galleon change ur fb password
night cloak
Emulator isn't working for me i downloaded it and now am trying to install it but it reinstalls after 100. it goes from 0 to 100 and then 0
Can anyone fix this?
serene pulsar
@night cloak i was having the same problem but i managed just unsinstall the game and see ehere u selected to install the directory go there and search of temp file and delete it its abut 1 gb then restart ur computer and just download the game and from fast and then play and enjoy
night cloak
You are having this problem while using it on windows 10?
serene pulsar
yes
night cloak
Same
rustic galleon
@serene pulsar I changed
serene pulsar
inow i dont have
rustic galleon
But he still plays
night cloak
I am waiting @serene pulsar
rustic galleon
What to do now
serene pulsar
wait a min
rustic galleon
Okay
I have two devices connected to my fb acc
I carry both the devices
And after changing password it didnt ask me for login credentials
(Very bad PUBG, You should have like re loggin in credentials after password is changed)
night cloak
Lol
rustic galleon
Pubg plz add 2fa secure
Idk why did the have to hack my acc
It isnt easy pass
It s symbols and alphanumeric
@serene pulsar what will happen after reporting Bro
night cloak
Nothing, just relogin if u want to
rustic galleon
Okay
How to report tho
@night cloak @serene pulsar
@open hound help plz
Somebody is using my account
And I changed password
And how do I report my account
Please tag me when you respond,I am having dinner
small stag
@rustic galleon try creating a new game account usin google play and report it from that account @rustic galleon
small stag
it will ban it but you can ask the support team to transfer your items to the new one
sour portal
Hi developers! Please fix the rank bug. Im diamond 5 and the rank bugged my rank is bugged on 3200 and pole my rank on bronze 5. sorry for the english. im hungary. thanks for fix:)
rustic galleon
Imma see
small stag
@rustic galleon whats your IGN
small stag
k
rustic galleon
What will you do with my ign?
sour portal
@small stag you are a admin?
spice gulch
do something to stop the hackers
sour portal
oo sry now i see
small stag
@rustic galleon ill add you and try to get him out
spice gulch
anyone can just simply download those hacks and use them
tidal warren
The developers are already aware of most of the tools that cheaters use. Many are getting suspended on a daily basis.
small stag
@rustic galleon my internet just got slowed to 2G speeds
@sour portal no im not im a verry experienced player tho
@rustic galleon add me my IGN is NFSstarman3
steel fog
Where can i ask for an appeal?
rustic galleon
@small stag adding ya
Added
@tidal warren what about mine, Somebody is using my account
And I am unaware
My password has been changed after I saw unusual logs
And he is disturbing my rank
I am getting demoted constantly
tidal warren
You need to contact the support of that particular social media you have your account linked with. @rustic galleon
Also, change your password.
That will make them unable to log in again.
steel fog
@tidal warren Where can i ask for a ban appeal? got banned for no reason
tidal warren
There should be an option to “File Claim”. @steel fog
rustic galleon
Using*
tidal warren
Tap on that.
steel fog
Isnt there a faster option?
steel fog
I did sent a message there but no reply
rustic galleon
I have only 2 devices online
steel fog
how long does it take for them to reply?
rustic galleon
Those are my device
tidal warren
Contact the customer support in-game then. @rustic galleon
rustic galleon
Nobody responded
2 days still
Can I get transfer to my new acc
If anything happens
tidal warren
Usually 3 days. If they don’t reply to your ban appeal, this usually means you’re not going to get unbanned and that you were found guilty. @steel fog
They don’t do transfers. @rustic galleon
Wait for the to reply to you.
tidal warren
There are other reasons for a ban. GFX Tools for example. @steel fog
tidal warren
This is pubgm support. Go to #519453805742653450. @potent canyon
lime juniper
Please send the details in the private server, @steel fog. It will be taken from there.
lime juniper
Try to restart the game and ensure that you have a sufficient amount of RAM. Restarting your device may help.
night cloak
Ok restarting the game
lime juniper
shell coyote
1 and 2 has limit 😦
night cloak
Thanks Error 403 The game opened thc.
lime juniper
Glad to hear, @night cloak. Should you have any other questions, concerns or inquiries, do not hesitate to contact us again.
There are many VPN services available, @shell coyote.
night cloak
Ok 👌 I will.
vagrant spruce
tidal warren
That’s just a visual glitch. @vagrant spruce
lime juniper
Restart the game and check your rank again.
lime juniper
As KitKat said, it was only a visual glitch.
finite surge
I am struck on this question in the survey as I can't see any space provided to fill an answer
lime juniper
What survey is this?
finite surge
Got this survey from ''PUBGM India Official Server''
lime juniper
Please ask the ones on that server.
jade dock
Who do I speak to if I want to suggest a feature?
lime juniper
Feel free to send any feedback and suggestions to the customer service, @jade dock.
jade dock
Kk thanks
hollow elbow
lime juniper
We do not have any information regarding this.
nova axle
Anybody need assistance?
errant basin
Changed layout and have this weird bug
When using layout 1 and holding to peek while aiming down sights, using the right fire button doesn’t allow me to control recoil or move at all
obsidian jetty
Is tencent gaming buddy bugged or something?
small remnant
past berry
@velvet thistle does anything pop up when trying to log in? like an error etc
velvet thistle
yes
past berry
If you can, can you take a screen shot and send it
past berry
Damn, if i was able to know what the error was i would see if i can help. The only option is suggest is repair it.
past berry
@neon patio sorry for the tag but have you heard any problems with some regions not being able to play?
velvet thistle
found it
here is a pic of what showed up to me
this exact error poped up for me
past berry
I saw it, idk why its not staying. I never dealt eith something like that. I thought repairing would been a help. It does say servers are busy so probably try back soon and see if it changes
steel pasture
How to get the fast changing scope button to work
tidal warren
Check pinned messages if enabling it via the settings doesn’t work. @steel pasture
past berry
^ Kat for the rescue
flint garnet
@steel pasture have you tried Repairing?
flint garnet
@steel pasture
flint garnet
Reset them
flint garnet
Yes
flint garnet
@steel pasture well just set it up again
ruby totem
my friend is going to get the tencent gaming buddy on his windows laptop, I play on my tablet, will he be able to create a party and join me and vise versa?
flint garnet
@ruby totem yes, but you will be matched with emulator players like him.
@steel pasture hmm, I’m not sure
flint garnet
@steel pasture please report it in the game
twilit widget
Vikendi will come with 0.10?
ruby totem
@flint garnet thanks this is what i thought i just needed comfirmation
steel pasture
@flint garnet why does tencent release beta and not open the servers is that not weird
odd cobalt
Whoops, it looks like I can't give one of the roles listed here. Please fix that by putting my role above all the roles listed here.
tidal warren
Vikendi will be available in roughly 9 hours from now. @twilit widget
odd cobalt
anyone knows why?
steel pasture
@tidal warren why do they release beta and not open the servers is that not weird
tidal warren
#519453741330595841 @steel pasture
half kayak
@steel pasture servers will open in a couple hours.
shell hazel
do not load it stay like this, help me
ivory turret
night cloak
When will new map be out
crisp raven
Is The People Who did use 2$ many times wil l get banned at the end of the season 4 ?!
@neon patio
@tropic ravine
runic niche
@crisp raven supposedly
night cloak
Which day of the week does the royale pass update?
runic niche
wednesday 0:00 UTC
lone condor
thanks for the help
brazen shard
Gray screen. Help pls
potent lintel
Hey guys
i got a problem now
How can i fix this .. i just restarted the emulator & pc .. still same
radiant stream
yeah i will fellow comrade
potent merlin
Servers for the beta are down for maintenance right now they will be back on by 12:00 A.M. CST possibly sooner
potent lintel
This is not beta ver ..
radiant stream
test version/beta version is the same i think no wonder!
neon patio
@brazen shard @potent lintel
There are 2 solutions I can currently think of:
1: Go to C: Drive > Program Files > TxGameAssistant > UI and run AndroidEmulator.exe as an administrator (This is the default location of the emulators files, will be different if you manually chose a different location on installation)
2: Run the installer again without making any changes to the current files
potent lintel
@neon patio Thanks ❤
native moat
covert hound
@native moat whats the stream
cunning talon
Any estimate on when the snow map will be available for global version?
runic niche
soon
night cloak
Try reinstalling the game , @lone condor .
There is no official information yet , @night cloak .
proper kite
I want to ask, I killed 1 squad, how come I was banned, even though I played fair and did not use third party applications
sleek plinth
Note : Vikendi map will be available in 2 hours and 20 minutes, please be patient.
umbral lintel
ok thanks
@proper kite they report you?
did u do anything illegal or kill ur teammates to many times and get demerit
btw is vikendi map for beta?
sleek plinth
@umbral lintel yes and it will only last 24 hours, so don’t wait too long
bronze gorge
i entered a custom game on phone,
but it stuck on that home screen "Loading screen"
then i switched to emulator to re-enter the match and complete it,
but it said something like "you are trying to play a mobile game on emulator"
i am pretty sure that there are around 10-15 members out of 100 in that match who were on emulator,
how could that game became a mobile match,
can anyone explain this to me clearly
i would have agreed if every one in that match was on phone, but i saw a lot of people on emulator
night cloak
Any idea, i don’t know what happens, i need help.
proper kite
@umbral lintel I don't do anything illegal
umbral lintel
hmm then try ask pubg support i have no idea xd
it just says banned?
permanently?
night cloak
Well how do you solve ? @umbral lintel
umbral lintel
i just force restart my ipad and everything is fine
it’s for my older ipad but my newer one nvr happened
but urs is phone?
umbral lintel
that’s new.. should be able to handle