#questions
1 messages · Page 262 of 1
@night cloak and i know .all 50 clan membera are hacker
@night cloak but they created a script against it
Hello @open hound can you help me
@mint dagger can you help me
@night cloak i have teamed up thats a mistake and i am begging help so that you guys take this to.pubg mobile..officials..
Check out #481198147478224896 5.1 , @pearl cove .
You have to report them in game . They will get banned soon.
@pubgm I am a pubg player and there is a glitch / bug in my voice chat plzz solve it it automatically closes after 2 / 3 matches and speaker too my id - AkxシシTABAHI ... I hope u will solve it asap
@night cloak
Hello guys can u help my game freeze after i press start i have to quit from the game and come back to press ok to enter match again to play match
Hello
I had a problem
Still have
Ruins most of the fun actuolly,still playeble but just makes it dificult
I seem to be snipeing people,and hitting them in the head,blood coming out,but mo hitmark,and i still dont do damage
This happened about 3 times now
Clearly not hacks,since when i got upclose still could have shot the person down with the automatic rifle
This must be a bug of the far distance
Why can not I play? Are they doing any maintenance?
Miramar is broken on my phone, I only see a black screen with the hud
That happened once on my friend's phone when we played together once there was no fix in that match but the next match was fine
Subscribe tseries
the server of South America is falling every moment, totally bugged, players not being able to fall of the airplane, everything falling in the same place at the end of the map and many not being able to return and losing points
When will they give out rewards for bonus codes?
server sul america off squad
Server SA off @tidal warren
server SA off
@lime juniper I just finished playing a match with my clan and I got message from pubg that I have violated the terms. I am not sure what I did. I need help recovering my account we have a tornument which will be starting tomorrow and im now stranded
@lime juniper
I have chosse. RRQ and 4others in the tournament and RRQ won o didn't get the prize in game what shall I d0?
Please refer to FAQ 2.9 in #481198147478224896 for further information, @scarlet crater. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@night cloak?
@scarlet crater have you used a GFX or have you ever used one?
server SA off @tight delta 40
@lime juniper
What do you mean, @night cloak?
@storm flume
Never @opaque mist
I have chosse. RRQ and 4others in the tournament and RRQ won o didn't get the prize in game what shall I d0?
@lime juniper
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
My phone handles the game fine. I'm on a pixel 2 xl
@lime juniper I have chosse. RRQ and 4others in the tournament and RRQ won o didn't get the prize in game what shall I d0?
So have you ever used a third party app not just gfx?
Contact the customer service, @silent atlas.
How?
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@scarlet crater
the South American server is not online
@lime juniper my game lags too much even in smooth setting and also have network problem it says enter match again
Not much we can do about that, @night cloak. You will have to wait until it comes back online, then.
@lime juniper the customer care doesn't reply and if it does only a bot answers
I wish I could be more useful here now, but I have to attend to something else. Some of our other staff members will speak with you.
@scarlet crater The most we can do is tell you to file a claim if you believe the ban was unaccounted for. If you suspect a specific reason is the reasoning behind your ban it would greatly help if you told us.
Guys I am having a problem
Whenever I play a match, the game crashes and asks if I wish to re enter the match
I'm on Asia server
Yes i have same problem @twin axle
@neon patio can you help with enter match again issue
@neon patio why this happens
@split cairn @twin axle Are you guys on emulator, android, or ios?
Android
@neon patio android
Are you playing on data or wifi?
Wifi
Wifi
I would recommend restarting your router to clear your networks cache.
Does Anyone know if they could recover an account if you can't login to Facebook anymore?
It was the only account linked btw.
@radiant spire Nope
@neon patio tried that
@radiant spire You'll need to contact facebook support.
@neon patio didn't work
Also i am tried
@lime juniper Has anyone got the guess prize yet?
@twin axle btw, i get 50-80ms ping
I did that, no response since weeks unfortunately
@Error 403 Has anyone got the guess prize yet?
@twin axle which device
@Error 403 Has anyone got the guess prize yet?
@twin axle @split cairn Disconnecting in general is a network issue, have you had any problems playing on other servers?
@silent atlas Stop spamming
Yes
@neon patio i play only on 1 server
This happens on all servers
@neon patio ok but please give me an answer
@split cairn @twin axle If your having the problem via multiple servers, than it's likely tied to your personal network.
@twin axle ram
3 gb
Has anyone got the guess prize yet? @neon patio
@silent atlas I do not know
It happens on also mobile data
@neon patio I'm quite sure it's not a network error from my side
@neon patio as I told earlier, the ping is very low
I also have ping between 28 and 60
And it doesn't happen between matches
@twin axle @split cairn It is indeed a network issue, ping is just the speed at which your data is transferred to the servers, it does not determine network strength.
Only in the start
@twin axle Than that means your network is having issues connecting to our servers. Every game has different server providers.
No
@neon patio anything i can do to fix this
@neon patio it only happens on this device
@split cairn That's because every single player has a unique network
@neon patio same account, but different devices. It happens on this one only
@neon patio that's not a network problem
@twin axle @split cairn What device are you both using, so I can log the information for later if any other players ar having the issue.
Redimi 4 (3gb ram variant)
@neon patio redmi 5 2gb ram 16gb internal :- snapdragon 450
@neon patio i think that's some problem with xioami devices
@split cairn do you play on 2 or more devices?
@split cairn i have played on redimi 5 too and it doesn't happen on that phone @neon patio
@severe pebble What device are you using?
@solid topaz
@severe pebble Is your issue similar to theirs? DC upon connection, and then forced to reenter match?
@neon patio i think that's some game problem
All squad were random dudes
Yes, it is
Same issue
Can't even open the chat thing
@split cairn @twin axle Do you guys think your problem is the same as his?
I have already repaired the game and rebooted my phone
@severe pebble @split cairn @twin axle What server are you guys trying to play on?
South America
@neon patio asia
@severe pebble Your issue is likely separate, as SA servers are currently having issues.
There is any ETA to the servers be ready to play again?
@neon patio what about me
Thank you @neon patio
@severe pebble @split cairn @twin axle I don't currently have a solution for you guys other than casual maintenance on your personal network, i'll be looking into the issue with our staff team.
@neon patio can you give a temporary solution
@neon patio my game also lags too much
Some solution for that
@topaz sable which mobile
Oale X2
@topaz sable country
SDN
Ok
@everyone asia ranked no 2 is cheater he is teaming up with hacker everyone please report him
So..?
@everyone his name is yamraj and he recently changed it from hunter killer also mortal is a youtuber he had maked a video on that but now he made the video private
What about my problem
@everyone who see this please report
@topaz sable Unsupported for what?
@split cairn This isn't the channel to say things or mention things like that.
@night cloak so where
@split cairn Don't try to mention everyone anywhere. Talk about non-related pubgm things in #chat
@night cloak it says not included in server yet
@topaz sable What isn't?
@night cloak i have game lag problem also
@tribal perch Had it many times, just ignore it. People have reported it
:(
@topaz sable When was the last time you've played?
@topaz sable You can install it from your app store?
@topaz sable If it's not able to download from the app store then it maybe your country or your phone is too weak to run the game.
That's why PUBGM Lite exists
But Lite is still in beta
Is lite same quality?
@topaz sable It's a smaller map, way less people. Still same experience. It's made for weaker phones.
But that's not something you should be excited for since it's (maybe) going to take some time to be released for you.
Thank you for ur time
No prob
Bro what i should for lag problem @night cloak
@split cairn Turn your graphics down? Reinstall? Get a better device? Better connection?
@night cloak using redmi 5 snapdragon 450 2gb ram 16 gb internal is it good or not
Servers of SA are down
@split cairn No lul. It's pretty lowgrade
@robust flicker Scroll up to Player Known his last message. We don't know the answer
@night cloak tell me some good requirements
@split cairn Atleast 3gb ram.
I don't know anything about proccesors lmao
We can have this chat in #chat
Ok
I do @night cloak
@tame slate Yes?
@tame slate That's your own fault. They told everyone it's bannable. Should've listened.
@tame slate Read rules? Should've also known that using controllers is unfair against mobile players.
You did. The bluetooth/wired controller needs to run a program to map buttons. Easily detectable
I diidnt use a programm
The vontroler didnt work anyways
Only to move my camera i couldnt move or do anything else
A controller isn't just a piece of plastic,
Well, that's too bad. Either you wait to get unbanned or you make another account.
Im perma i think
There's not point complaining to the customer service since you broke the rules, @tame slate.
Oh well, that's unexplainable lmao. Guess you're lucky. Don't try it again @tame slate
Ok have a great day/night
You too.
The winners for the survivors kit outfits will be announced or we gonna get it to our inbox if we won?
@night cloak Inbox 📨
Is it even possible to use a controller?
Like if they are gonna make it bannable remove the controller mapping
Or use a similar detection as emulator detection to match controller players against other controller and maybe emulator players
@daring fog You cannot use controller.
Controller mapping makes it easier to customise controls for touch screen users. It would be a nightmare for mobile users without it. You'll not get banned for using controller but modifying the game files. It's not possible to detect external hardwares like triggers. So you will not get banned unless your controller has a software which modifies the game files.
Is it normal when i don t can clim or stand on cars
Can players youse Hause gliches to come to the roff of the hause for my adwentich aginst other players ?
Tag me pls
is something like gfx tool bannable tho from time to time i sometimes use it to force hdr on my s8 that can only through the regular settings be set to hd (it isnt the smoothest experiance tho hence why tencent doesnt make it possible to set it by default)
@fast crown You cannot jump/climb on a car from the side, but from front. You've to climb on from a lower end.
@fast crown It is really unfair to others when one use glitches to blind others and take advantages. What you can do is, go to the exact same location, tap on report and report the place to developers so can fix it asap.
I am having trouble matching up
@daring fog There are some reasons the developers capped the graphics based on phones's chipset so that the game won't melt your processors. And I already mentioned, any 3rd party apps that modifies the game files is not allowed and using such apps will result in a temporary or permanent suspension of your access to the game account.
@twin axle Hey, can you be more specific about the issue you're facing?
@night cloak whenever I tap on match button, the game takes alot of time to load and then asks if I want to re-enter the match
It does not happen during the match
I done everything to be weapon master. But PUBG didn’t give it to me 😦
@twin axle Taking a lot of time is normal but the re entering match is not. Can you switch your internet connection? Maybe try switching from WiFi to mobile data or vice versa.
Only in the start
no processor will melt here there are many software and hardware safeguards against catastrophic soc failure they mostly cap it because of fps reasons but ok will (probably) never use gfx tool but why can i only set my fps up to high even on the lowest graphics 30fps isnt really the best experiance and from my fairly minimal testing with gfx tool when uncapping framerate my s8 can maintain 60fps in most situations so i see no reason for the devs to block it off
@twin axle ive sometimes had that issue but usually pressing reenter match allows me to get into the match properly
@night cloak already tried that. It doesn't help
@tiny tinsel There are certain requirements you've to fulfill before hunting fir the achievement.
@daring fog I'm having it from the past 2-3 updates
what matchmaking server and whats your ping usually
@daring fog There are probably reasons, I'm not aware of them.
(After 2 times restart)
Oh great!
😄
I tried hunting for it once but couldn't make the last nade kill.
maybe they arent fully aware of the exynoses arm mali gpu and they only really allow the higher fps on adreno gpus because they are sure they can run it
Please help me
maybe it can be suggested to tencent for them to check out the possibility of allowing higher fps caps on the s8
@daring fog It's not like that. GPU brand has nothing to do with it. Even the most powerful iPad Pro is running with a PowerVR GPU. Perhaps you can suggest it to developers.
@twin axle on witch Server do you play?
@tiny tinsel Asia
Do you set it on America?
And it's one of the most discussed topics about the game right now. @daring fog Since there are no improvements, I think there are other reasons they're not allowing it.
I have tried to play on another device, same id same wifi, and there was no issue on that phone. Only faced it on this one @night cloak
Yeah follow these ^^
possibly heating/battery drain but the smooth graphics at 60fps actually load the gpu less than hd at 30
Error in solo duo or squad?
It's just a minor problem, hope they'll fix it on next update.
@tiny tinsel squad and solo (I don't play duo)
@night cloak I'm having it from 0.8 version
@twin axle check you dm
@hasty tartan did you fix the fps dropping issue?
What is netter to run smooth or balanced @night cloak
@night cloak is there like a time when u open crates u have more change to get special items becus i see a lot of things when u open crates at a time you have more change but is that treu?
@tropic ravine Could you help this guy?
@steel pasture during stuff like black Friday and such there is, I would have to guess that they will do the same on Christmas
guys i have linked my facebook and google play acc to my pubg acc now i want to unlink facebook so i did it from facebook but it still linked in game , anyone can help ?
How I link an account to 2 social media’s that’s already linked to Facebook and it says the other social media is already being used?
you mean already being used in another account ? @kindred ruin
@steel pasture in my opinion smooth is better. Because it has much less shadows compared to balanced. And you can get more fps playing on smooth.
But if you're the person who likes very beautiful greenish trees, foliages and do not care about laggy game experience, you can choose balanced or even higher graphics if your phone can support it.
About crates, you'll see a question mark on top right corner. Tap it, it will show percentage numbers of the items you might get.
Yes @neon heart
@neon heart Unfortunately you cannot unlink a social media account once it is linked to your game account to discourage selling or trading accounts. What you can do is, get in an iOS device and it will unlock another slot to connect one of your non-added social media account.
@kindred ruin If that's the case, they you probably added that social media to another game account unintentionally. To test, you can first logout from the game and login from the other account you're trying to add to see if you've already made a character or not.
@night cloak bit some people say if u open it at a time you have more change of getting something special
Is that treu
@steel pasture It's not true, just a coincidence.
Last time I spent 50 pounds trying to get a special outfit but sad. The crate system has completely different mechanism.
Im sceard of opening
Is it possible to log out of the twitter account and then try to link it?
@kindred ruin No. Once you connect a social media account to your game, there's no way to unlink it.
Can I get 60fps without going to the lowest settings? I'm pretty sure my phone can handle it. I have 6GB of RAM
Stoopid game I probably just lost my account forever.
Can I post a screenshot here? To show what’s happening?
Sure you can.
I logged out and then tried logging in again and it said something about suspicious and asked for a photo so I sent one.
And this showed up
@sharp swan RAM isn't the only thing that powers a phone. The most expensive android phone can get to 60fps with lowest graphics (smooth) settings. While the most expensive iOS device can get to 60 fps with HD settings. And on Emulator, with a GTX 1070, you can get to 60 fps with HDR graphics settings.
When PubG will support Honor 8x?
Huh.
Why i can't open pubg lite?
I have an S9+, i used a gfx tool before to go 60fps with highest settings, but immediately stopped because apparently that's bannable
@kindred ruin It's a problem with your Facebook account. It seems it's verifying your photo identity. Once the verification is completed you can login to Facebook as well as in your game.
Can't they just make a Tencent GFX tool
Lol^
Like temporary solution for lag
@sharp swan Well, third party apps removes the cap limit which is vulnerable for your device. I wouldn't do that. Your device is capable of providing more graphics but it will kill your battery, that's why developers had set a limit.
@sharp swan you luck pro
@stiff cloud They're working on a new lite version of PUBG Mobile, soon it will be released, please be patient.
Freefire allows high specs devices to go full 60 from settings
No problem. @sharp swan
I've just been contemplating whether to sacrifice graphics for 60fps or not to; mainly for recording stuff for my youtube
What would you guys prefer?
Almost everyone plays on smooth settings. Most of the CCs. It is better tbh. I personally play on smooth. It hides the shadows and gives you an advantage while being near to a tree or building. @sharp swan
PubG mobile is made for iPhones?
@night cloak can i get a link to invite a friend
Alright
But not optimized for Android
@stiff cloud Not really, it's for everyone, but iPhones have much powerful processors than Android phones.
Their fault
@steel pasture sure.
Thx
!serverinvite
Permanent Invite Link: https://discord.gg/pubgm
I guess my next video would be on smooth, and I'll see how people feel about it
Thanks for answering everything I appreciate you Baby marshy
You're welcome! 😉
^
Can processor Kirin 710 run PubG lagless
@stiff cloud HiSilicon Kirin 710, absolutely.
I’m having a problem with my scores dropping to Bronze level for my last two games. Have I set something wrong as I’m supposed to be Diamond III?
My processor is Kirin 710 but can't run PubG without lag
and 4gb ram So yeah the game is not optimized for Android
@stiff cloud You've to lower the graphics to smooth.
It kinda lags more on smooth compared to HD which is weird
@vague yoke You've changed the server, most possibly. Check if you're on right server (Asia/Europe/Krjp)
@stiff cloud That's strange, can you send a screenshot of your graphics settings here?
🤦 That was it. Thanks
But it runs nice and smooth
@sharp swan Make sure to turn on the Anti Aliasing, which will blur the edges.
Ok lemme open the game
Noted
@jaunty fern due to high amount of foliage, it tends to eat more processor powers. Sadly you've to stick to Erangel unless you plan to update.
Europe server with 80-150 Ping
@stiff cloud show me a screenshot with graphics set to smooth.
The frame rate is still high. How can it lag more?
Your device is definitely supported.
PubG is the only game That lags on my device
Ok I will try
I just have to get used to the lower graphics
But at least the 60fps compensates or makes up for it
Well, you've to sacrifice something. And in a battle royale game, fps is the key.
Ah no problem. It is written in detail, just go to #481198147478224896 and check the 7.4 question.
Oh
7.2, my bad.
"Minimum of 1000 subscribers"
oof
I wonder how other people grow so quickly
I guess i'll get there eventually
Keep making unique and fun content and you'll get it eventually. Pro tip: make the same type of content you usually like to search for. People search interesting contents.
According to some people, my content is similar to Albino or Soviet Womble or whatever
I didnt really know about them at the time until someone told me
Then some people called me out for being a copy lol
100$ for an outfit and frying pan just seems... ruthless
Haha me neither tbh. Just keep making whatever you like or you think people might be interested at. Make sure to reply the comments you get, it will help you get encouragements.
I read all my comments
And thanks haha
Repairing made Smooth work well , not lag free but better than it was, thnx
oh wow new sub
No problem, game on!
I don't think the sharpshooter achievement works
I killed 5 people all 100+m away w and awm 1 shot no misses in a plate 2 game and didn't get it
is there anything i could do to lower my mic sensitivity while playing?
Are there any mods for pubg that can take a look at this clip. Think this player is using sometime of tool or plugin
JUst dm me if you can
@plush jay no mods but if you feel suspicious then do report IG
@night cloak use the audio section in the IG settings
@lunar pivot if you did that right you should be getting it without any doubt ,do try again and if it doesn't work report about it IG and in #questions
@rough horizon I've done it thrice, but the first 2 times I decided it must've not been 50 because the shot said 70 n he walked to me a bit
The third time just made me especially sure
But I'll do it again ty
@lunar pivot make sure you don't miss the target and do follow the requirements
3 headshot kills in a row ( I use sniper to be safe) from 50m away without missing once
Of course, thus the sniper part
And you didn’t shoot between those kills?
Bet i just got reported for shhooting guys ankles under vehicle
Nope, wouldn't shoot unless I could confirm the headshot would kill
Only took three shots too surprized me lol
Maybe it was less than 50m, like 49, cuz idk what else
I did it from 55m to be sure, and got it
Are you plat?
@lunar pivot do the distance check and try
It should work since you followed every detail
Isnt it platinum or higher?
I do the "enemies ahead" thing to check distance
Platinum 5 and higher
You have all the instructions done properly but still not achieved it.Well I guess there is a glitch
You ain't at their feet and press "enemies ahead" and it says distance from where you aimed
@flint garnet point your crossair to the direction and tap enemies ahead in the chat column
Oh
@lunar pivot try again and if it doesn't work report it here in #questions
Kk
Why the game became this much choppy these days?
@umbral breach Try lowering your graphics settings.
Ohhh sure then why the hell have i spent 500$?
@umbral breach what phone do you use?
Honor 10
And its became choppy in all my phones..... Op5, redimi note 5pro......
But seriously this tym its all about servers
@umbral breach maybe wait for the upcoming update, hopefully they will fix the choppiness of the game.
@umbral breach Yeah, we're getting a new server next update L, hopefully this will reduce lag and all that kinda stuff for each region.
A new server eh? 😮
Really @half kayak
Arabic server
@rough horizon Middle Eastern server.
How would getting an arabic server reduce lag?
Ok
Of course, having so many players online at the same time in the same server can get Lotta lag, when a new server comes out, the majority of the players from each server will move to the Middle Eastern, specifically Europe.
Yeah, a lot of space will open up in the EU server after MENA launches.
How about NA server
There are already 2 NA servers, one based in America the other in Canada.
How does that work? Theres only NA in my game
Can i play someone using canada server when i use usa server?
Even the EU server has other "branches" as well, one in Germany the other in Uk if I recall correctly.
I just hope that FPP matchmaking will get fixed
Yes, I think essentially they act as one server only increase the capacity.
That is how I understand it.
TPP solo they already reached conqueror
And reduces the risk of complete outage if one server goes down.
FPP solo #1 is plat 1 still
What server do you play on?
Just curious.
As we had talked about this previously, the main reason why FPP takes so long is due to a lack of players, timing influences this as well.
However, yes, it does seem too strange for the 2 different modes to have such huge difference between the highest tiers achieved.
NA
@tidal warren yes, FPP has very few players, but the reason why no one can play at higher rank is because the matchmaking algorithm is broken
On TPP solo, theres like 500 points between #1 and #100. On FPP solo, theres 100 points between #1 and #500. That means everyone is stuck in those 100 points because the algorithm is broken and they cant play
fix server lag pleasee
any pubgm modaretor ?
i need help
please
sir
@mint dagger
can't you just state your problem now? that way, anyone with some knowledge about your issue would be able to help you right away. @night cloak
i just buy 770 uc from Emu purchase mistakely i just buy it for my 2nd account but i need it for my main account
UC is unless in this account
i have all prooof of payment
everything
Rip
@night cloak once you buy it for an account you can't take it off, they ask you every time if you are sure, it's your fault we can't do anything about it
We can't, use that account, or try to talk to the in game support
Also please don't ping the community team
ok
Hello, !
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
^ @gloomy walrus
It means that the game is unable to detect google play services from your device. It only happens with older versions . Make sure you have updated your google play services and try again , @night cloak .
One of my friend is facing a problem about crew. I am inviting him in the crew but he is not getting any crew invitation. (he has left his crew also)
Help me plz.
Nope none. @upper void
Report the issue in game , @upper void .
lmaooooooooooooo
Why does my game crash when I get in a car or someone in a car comes 300m or closer to me?
When this started to happen , @lime storm ?
@night cloak it happens every so often. I can go a day or so and be fine. Then it’s terrible for a few days
Which device you are using , @lime storm ?
@pure steppe Im not a mod, but what is it?
Sorry bro, but it's something I can't say here
Then why would you even talk it here if you can't say it here?
Any news regarding optimizations for the new apple devices?
When I invite my friend in my crew he is not getting crew invitation.
@inland kite that's why I asked for a mod, I'll PM the problem to who's online.
What kind of help do you need @night cloak?
Dear sir
Falling into a deep problem I am trying to contact with you. Actually in 01/12/2018 I bought 770 uc with our new purchase system from emulator, to upgrade my pass, but by mistake I have entered my this account's unique id 514690210, but sir I really don't need uc on this account, I want to upgrade my pass in this id 510288319 account name - FG l HUN73R . So this uc is totally unless in this account, so i am requesting to you please help me to transfer my all uc from this account 514690210 (FG l DR4CUL4) to this account 510288319 (FG l HUN73R) then I will be very grateful to you.
Please help
Waiting for your positive reply.
Thank you
Like isnt there a title if i am top 100?
No info yet , it might be fixed in future updates , @safe whale .
Please contact in game support . Take a look at #481198147478224896 6.1 to know how to contact them , @night cloak .
Any mods lol
No info yet . Regards information will be posted in #news or #community-news , @keen pasture .
Hello @night cloak
I guess there is a specific time when it gets updated, @peak wadi.
Alright thank you dear
@night cloak as per me I don't think so there can be any help for you!
Since it was ur mistake to make the purchase wrong, and it is totally written in the Royal Pass Purchases that the money is non - refundable
You must email or contact support well in time
Found a visual bug. If you look at one of the pictures, it says that I have the "Season 3 combat boots" on however if you look at my characters shoewear (While I have the season 3 combat boots on.) It shows that you are wearing the "Falcon boots", I don't know if other kind of clothes affect this, I had black slacks while I found this.
I'm having issues with lagging while other players are around which greatly effects my ability to shoot and move. I have other friends as well that is having this issue repeatedly. Is this another bug?
Please look at #481198147478224896 5.2 , @lavish yarrow .
Also have what RachealMS said
It depends on which server you are playing on and your location from that server , @night cloak .
Na server. Fair ping. This haven't happened previous to these latest updates
Any tips on how to make the game faster? (Not by the internet but by the performance of the game. Stuff like how much will it NOT lag/buffer when meeting a player.)
Then it is because there are some options issues in the game which might be fixed in next patch , @night cloak .
So it's a game bug basically
Yep.
Ok. Thankyou
You can use ram booster apps in order to clear ram but it won't help much . You can also try clearing background apps for better performance . More than that you can get decent device for better experience , @lavish yarrow.
Thanks for the tips I will try these
You're welcome . Are you on Android or ios though ? @lavish yarrow
Android
@solemn mortar i dont neeed money i need just uc
Why do you ask? Are there various ways different methods for each type of device?
For Android you can try enabling developer option by clicking 7 times on build number in about phone section . And then developer options --> set animation scale to 1x -->Turn on Force gpu rendering --> Turn on Force 4x MSAA
I think this will also help a bit . Not much but better than before , @lavish yarrow .
Oh ok thanks
hello any mod here please help !!
I am facing a lot of problem since yesterday i am unable to spectate or exist. Everytime if i die my screen gets freezed up like this 🙁 please help me resolve this and i even tried repair client
Don't switch connections mid game
No it's not . You can report them in game . Take a look at #481198147478224896 5.1 for detailed info , @raven fable .
@night cloak i don't switch connection
i am on stable wifi connection with decent speed
Thanks. I exited out before I could report them, but someone else was streaming them.
This is a known issue but do you face this in every game ,
@supple wasp ?
@night cloak yes bro since yesterday in every single match wether it be classic or arcade and i even tried client repair n all?
Which device you are using , @supple wasp ?
@night cloak moto g5s
and i have just this game and 4gb ram and lots of space still remaining
You can try reinstalling as a last option , @supple wasp .
so i made a purchase of sk8 set didnt got the set but money got decucted
@night cloak ok
@autumn atlas try in gamecustomer support..
reply nhi krte sale
Time lege par karenge
@supple wasp i have same issues but it's a glitch, it won't get repaired by re installing.. i suggest not to waste data
Take a look at #481198147478224896 6.2 to know how much time will it take to reply by customer service , @autumn atlas .
👍
What is the size of update , @wintry mauve ?
Not able to use the royale pass mission card. "Use" button is not appearing while I click that card in inventory
It's for skipping the mission @slim cloak click on the mission you want to skip and you can skip it with those cards
@night cloak 126Mb
i puchased uc for 80 rs but i didnt get it
it says failed to complete
@night cloak
Nope , @night cloak .
It is more than likely update of new season not sure why You got it now , @wintry mauve .
Did your money got deducted, @night cloak ?
yes
@night cloak
let me tell u when i finished doing state bank of india i comfirm it and then purchase redirect to completed and when there was final redirect it says error and my money gone @night cloak
Try contacting to in game customer service as shown in #481198147478224896 6.1 and it will take a while for them to reply , @night cloak .
and then when i go to pubg it says failed to purchasse
Hey...did anyone got hanged after death in classic matches? ?
@night cloak
Have you tried restarting the app, works for me usually
@keen dagger do you mean you can't exit?
Yeah...after my death...I can only see my crate....im facing this prob for 2 times...
It's a in game bug.
@keen dagger
It's typically a connection problem for what I've seen
Whenever the ping gets too high or if you have to restart the app it'll mess up the end game exit
but it could be something else completely not sure
My phone is xiaomi redmi s2 4 gb ram 64 rom.....i was playing with my sim's data
Nah not a storage thing
It's just a game bug . Sometimes it also happen even if you have strong internet connection .
Ok thanks for helping 😀 😀 😀 😀
Don't forget to report the bug in game so it will get fixed in future , @keen dagger.
When starting pubg, what’s the difference in choosing beginner, semi pro, or experienced?
@night cloak If the amount is deducted from your balance but you didn't get UC. What you've to do is, take a screenshot of the purchase receipt you got in your gmail and send it to customers support from the game. It will shorten the process.
When starting pubg, what’s the difference in choosing beginner, semi pro, or experienced?
Then why they ask?
How do you delete your pubg account
Just for preference i guess .
@steel seal It will set some basic settings for you. Like if you select pro, it will disable the aim assist. And you cannot delete your pubg account, but you can remove it from your social media by going to connected apps. It will be removed from social media. However the game profile will not be deleted and you cannot create another profile with the same social media.
Oh !
Ahh okay, what about semi pro option
It's better not to delete it, just create another profile with a different social media.
@steel seal As I've mentioned, it enables/disable certain features can be found in basic settings. I'm not aware of what it will change. But I'd suggest to choose beginner, in case some features go missing. You can always customise the settings on your own too.
Yeah, I chose experienced
So did I.
I’ve been suspended since 24 November 2018 till 24 January 2018 after linking my account to Twitter as a back up. Till date, the CS has been ignoring me and not responding. What can I do? I am at a huge loss, having spent more than SGD 2,000 on the game.
@copper burrow It definitely wasn't suspended for Twitter. Did you contact support by tapping on "File Claim?"
Someone also said that the ‘high’ option in sensitivety is recommended for iPad
And usually medium is for phones
This game is OK, but when you have maximum 50fps on Samsung Galaxy S9+ it's terrible. Month ago I had maybe 80-90fps. Now something gone wrong. I'm waiting for a reply and update.
When new stuff gets added in the game with each update the game gets affected and it results in decrease in its performance . As a result you may receive low fps than before for some devices .Still devs are trying to improve the situation and provide better experience for users , @jagged flower. Hope things will improve in future updates .
TY for reply. I wait for optimisation update.
But honestly, this is unprofessionalism.
@jagged flower after war mode update no optimization seen yet
if we have 1 emulator player and play with mobile player r we still have to play againt emulator too?
@rugged juniper
Yes
I think so . You might get matched in with other emulator players , @rugged juniper.
Can I reach level 100 without buying any rp points
Last week of the last season i got stuck at 94 and purchased 6 ranks with real money currency thingy
Which you get throughout the rp leveling progress
Also 8 days still no response from customer support lol
That's nothing. !!3 months!!
Maybe but you need to complete each and every missions and also there might be other achievements to increase royal pass , @wooden oasis .

You need to play a lot to make it to the end

I have completed all of them last season but i might have gotten stuck at 94 because i started like mid season and therefore i missed alot of daily log in RP ones
but mostly i played daily and did everything daily so
I play only for a week every month so i can't do anything
Yea maybe . That's why I said every missions including daily rp.
I used to play like 6 hrs a day until i randomly got banned 8 days ago lol
You need any help , @green karma ?
I am always joking with my friends . They report me but i have never been banned.
its time to go back to pubg steam bois
U mean back to first grade boi
Boi
Sorry
I don't want to be rude
Just a mistake. Don't hate me
Well i have the steam version but gf doesnt have a pc so mobile was our only option. Its just very disappointing how im getting treated overall. Even some random person here backed me up saying they were matching against me and im a good player overall. Looks like noone from customer support is on this dc though so me coming here and asking for support is legit for nothing. They legit ignore the in-game ticket system aswell so i'll just wait the 2 months with my wasted irl money on season pass which i never got to enjoy. Atleast unlocked the new face smhhh
idk man, i got banned because i was using GFX tools. asking the devs via file claim (i was curious if that was the reason for 2 month account lock) but sadly theres no reply.
while in fact some of the dudes in here even got 10years sentence on using GFX tools haha
I haven't used anything, got 2 months aswell
They also ban for using octopus.
no idea what that is
well @frozen prawn we have same issues here i just bought RP season 4 ranked up til lvl 18. what a waste haha
Hey guys, how can I help?
Nice name !
@frozen prawn It takes up to 7 days to get a reply from the CS because of high number of tickets the receive.
@solemn elk octopus news came out about 2 months ago. my friend got banned because he wasnt update the app via google play store due to poor wifi signal.
Wow
I've created seperate tickets on both my S9 and iphone 5s. I've created my first ticket on S9 on 24th of Nov and like 3 days ago on iphone 5s? Does that affect my ticket? Cause they both have their chat logs of their own.
#481198147478224896 6.2 .
@frozen prawn It's being investigated then, just wait two more days.
@night cloak not updating the game via PS, and instead he downloaded from the pc and install manually. ya i know that against the ban message because they suspect that was modded APK and stuff. but poor soul just want to outsmart poor wifi signal lol.
I really hope they atleast have the replays of the games i played or something so they can see im playing legit..
@pallid junco Well. That's the reason.
@frozen prawn They have them. It's just not publicly available.
Good thats actually such a relief!
@frozen prawn you could try smurfing on guest account and play super aggressive sir.
Yeah but thats not the case. I want my stuff from last season that were removed from the game also thats linked to my facebook account. Don't want to lose my main.
And even in crown 5 my playstyle is super aggressive, its not about smurfing and going aggro, there are games i get 20 kills. I'm just wondering if thats the reason i got banned tbh
@frozen prawn i guess well have to wait the ban got lifted up and CS guy responded our email regarding to your issue mate.
2 month right? welcome to season 5 then.
I'm just sad I'm missing the ice princess set or whatever it is lol
@frozen prawn i feel ya sir, i was the same. i really want to get that new haircut + face unlock but ya shit happen.
@Berke#6514 I completed every daily mission
When I invite my friend in my crew he is not getting crew invitation.
He might be able to get it on Dec 3 , @night cloak .
🤔
I mean when crew tournament will end .
O😉
Study time? 😜
What kind of mic issue , @autumn hamlet ?
Then there are lots of players who are facing the same issue , @autumn hamlet . Restarting the game sometimes fix it .
Been happening for quite some time too😬
@night cloaki tried that but in vain
It didn't help it
There is no permanent fix for the issue atm . Make sure to report it in game then hopefully it will get fixed in next update .
Yup will do that @night cloak✌
Help i can't change my flag
Soon , @vague iris . There is no official time or date for it .
Yep , that will be helpful , @autumn hamlet .
How to get rid of lag when shooting at someone
What error is it showing , @slate valley ?
Its showing i need to wait 60 days, although i am using the flag changer card
There is no way to do that because it's an in game issue , @night cloak .
@night cloak Will they fix it? It never lagged like that and i have been waiting for sooo long for the fix
For almost a year now
Maybe
Yes . Hopefully it might get fixed in next patch .
I really really hope, that's the main reason i keep losing matches, i just had a close range fight with some turkish dude and i aimed at him so terribly because of the lag :(
@night cloak yess you got my point
@night cloak happens every time with me and my friends
@solemn mortar you didn't get it bro
So, i cant change my flag, its showing i need to wait 60 days, although i am using the flag changer card
Strange . Can you show that proofs , @fiery echo ?
So, i cant change my flag, its showing i need to wait 60 days, although i am using the flag changer card, pls help :😩
I never used the card so I don't know how it works.
There's a cooldown timer for each time you change your flag. @slate valley
@fiery echo If ur teammate knocks an enemy and the Enemy gets revived and u kill him before he heals up, your teammate will get the kill
I changed my flag. Now i want to change it back and i have a flag card. It doesnt work ok.
The point of the flag card is that you dont have to wait 60 days
🤔
@frozen prawn gfx tool -> ban 2 months
10 years *
Please fix ping problem
@night cloak bro my friend is youtuber over 55k subs we want to offical member can he join
@fiery echo this is not a bug. When you kill an enemy your teammate knocked out, the kill counts towards your teammate. But when you kill an enemy that wasn't knocked out by your teammate, the kill counts to you.
@night cloak thanks ill try it
Can Anbody reply me
@steep forum read the #481198147478224896 7.2
You mean how he can apply for content creator role in this server , @steep forum?
@night cloak no we want to bee official member of pubg mobile
There is no way to do it by your side . Devs and pubg mobile official team decides their youtube partners , @steep forum .
@night cloak can i flip up form for this
Anyone facing problems like game freezing or lagging ?
@weary cosmos i know, I haven't used it
You can fill up player well known application as shown in #481198147478224896 7.2 , @steep forum .
Controllers like hooking into a console one, no
No on mobile with Bluetooth
Controller on mobile with Bluetooth
Yes it has been experienced by lots of players . Devs are working on the fix , @native herald .
@night cloak okk
The mobile game is designed to keep an equal playing field using hands. Keyboards aren’t supposed to be used but someone could use one but at that point are better just using the Emu, while controls aren’t be best equipped. There’s no settings or anything to compliment them
@night cloak okay thank you ✌🏻
You're welcome , @native herald .
Is pubg allow joystick blutooth
No controllers
No joy sticks or anything that isn't your hands
Gamepad
so how do I fix that problem
when connecting a Bluetooth headset, I can't hear the game properly, and volume goes from media to in-call volume
the volume of the game goes down and distorted
it all works fine with 2 methods.. plug in the cable in the headset and phone... or disable mic perms
I was wondering if there's anything else that can fix it
like.. keep Bluetooth and be able to talk to my team
@night cloak i’ve filed claim, no response from in game, emailed them and they replied no reason for suspension will be provided, suspension cannot be undone and proceeded to block my email address so when I replied it bounced back.
can someone ping me when/if i get an answer
@night cloak i am facing same issues with bluetooth headsets its the games bug and its there from initial version and never gets fixed and i am so pissed about it.
There is no fix currently available for Bluetooth headphones you should try wired headphones for now , @night cloak .
The Beryl m762 is missing from the training mode
No fix for Bluetooth headphones what? do Bluetooth headphones not work or what @night cloak
Doesn't the game just pump out audio and it's up to the os to route it to Bluetooth/3.5mm/speakers/wherever
About Beryl isn't available in training mode it's a bug currently it might get fixed in next patch and about Bluetooth headphones it doesn't work properly in the game for some reason , @daring fog.
I will test out pubg on a Bluetooth speaker to see the issue as I don't have any Bluetooth headphones
@night cloak do you get paid for answering all the questions
My pubg crashes the second I get in a match
Nope . Nothing for money , @slate valley .
looking into the bluetooth headphones issue it seems to be that it switches over to bluetooth call mode decreasing quality and increasing latency but i think this is a limitation in the sbc codec when you access microphone thats not fixable but higher quality aptx codec headphones may work better
yeah a no mic bluetooth device like jbl go works just fine
its a codec limitation
nothing tencent can fix
Yep.
but wonder if a codec like aptx aptx hd or aptx ll would work better
i might get the oneplus bullets wireless headphones theyre only like 70$ and support aptx
What error do you get , @open geyser ?
I lag then a crash
what phone
Samumsung j3
also i just tried it out it goes to in call volume when enabling voice chat with the jbl go 100% a codec limitation
@open geyser 2016 2017 or 2018 ver
2017
help
Can you tell your ram and processor , @open geyser?
why cant i hear my teammates after i power off my phone till the next day and turn on again to play? i have to reinstall the game in order to hear my teammates again is there a fix?
maybe lower the graphics settings and close all background apps
@night cloak See This Image This Player was sticking in wall and his Face Was Showing from the another side i killed him from oppsite side Will i Be Banned??? i dint hacked
Low end devices with similar specs might have some issues . Make sure there are no background apps running and you have enough ram free to play , @open geyser.
Ok
@glass badger u wont
@flint mica what if he reports me?
i have done the same thing before and i didnt get ban
Seriously Am Not Hacking/Cheating
Nope . It's just a bug , @glass badger .
@glass badger NO u wont be banned........
You are safe.
@night cloak how did u get gold role?
why cant i hear my teammates after i power off my phone till the next day and turn on again to play? i have to reinstall the game in order to hear my teammates again is there a fix?
@night cloak Thanku For Your support as well as i Also report this Thing as soon as This Happended to me
@night cloak how did u got that gold role?
You're welcome . Thanks for reporting it will help devs to solve the bug, @glass badger .
Take a look at #481198147478224896 7.7 , @night cloak .
@night cloak lmao best suggestion is get wired headphones?
If you complete all the missions including daily rp as well as in game events then you can probably reach rp 100 , @hexed girder .
Yep . Because there is no fix for Bluetooth headphones , @night cloak.🤷
or get aptx headphones as aptx supports proper use of the microphone
take a note, disabling microphone permissions from pubg makes it work, but you'll be unable to communicate
that is if your phone supports the aptx codec
thats because disabling the microphone allows the dumb sbc codec to operate properly
yeah your phone supports bluetooth 5.0 and aptx and its variations
mhm
still, the crushers wireless aren't made for that, so there was no need for it
all I can do is plug the cable in, I finnaly found the use for the jack cable that came in the box
the oneplus bullets wireless support aptx but they are meant for oneplus phones and add enhanced features
eh I wanted to get em, but I like skullcandy over oneplus when it comes to audio
lmao should we go on off topic or something
My account has just been disabled without violating a single PUBG mobile rule... All I use to contact my teammate is with Discord Application. I was killed in my last match and a ban message popped up to my screen, which myself personally doesn't understand what happened and why I was banned. You can check my stats and confirm I'm not an hacker... I was only trying my best to reach conqueror at the end of season 4, with my friend play Duo FPP together with me on the EU server. Kindly fix this as soon as possible.
@rigid bear you're using a gfx tool or anything that modifies the pubg game files?
And do you have any screenshot ? @rigid bear
why'd you need a screenshot
There so many videos on youtube about Indonesia players are doing hacks in pubg mobile they ruining this game badly
Even asian number one player is hacker
Please report them in game , @night cloak .
Already done bro
But he is still number one
Because if it is a suspension for 2 months or so then it's a different issue, @night cloak .
And still there
@night cloak they will get banned sooner or later, don't worry
anyway there's nothing we can do so it's pointless to complain to us
Hmm
Thank you
@night cloak before the S4 ends its easy to do or not?
@night cloak no I wasn't... I was playing on my normal graphics... As it was auto set by the game itself
do you have a screenshot?
@night cloak
It is not easy but if you follow what I said you might get there , @hexed girder .
I killed a guy and his teammate two times in a conservative match. And he threatened to report me for aim bot... Which I don't even know how to activate
You might have used gfx tool or other third party app, @rigid bear.
I haven't
All I used were Gamera and Discord
Gamera does on screen recording for your gameplay
That's all I once used for my game
Well I think you tried to hack the game which is against the rules. If you still want to talk with devs about your suspension you can use file clam option , @rigid bear.
I haven't tried to hack cause I know the consequences
So why should I
My account is at level 62
Then you can try file claim option .
Why the hell do I need to hack again
There is nothing we can do here 🤷.
I sent a mail and no response till now
You can use in game customer service , @rigid bear .
Take a look at #481198147478224896 6.1 to know how to do it and #481198147478224896 6.2 to know how much time will it take to response, @rigid bear .
Alright I think if my account can't be rectified I'm done with PUBG... I spent a lot buying elite pass and opening crates... I got paid back by a ban doing literally nothing.
I see a lot of hackers in the game which I have them clipped on my device... They are actually not getting banned
I did absolutely nothing.. No Plugins no hacks.
I got banned for 10yrs... A Level 62 account
Could there be a “flip” button to flip the car or move it? Sometimes the car gets stuck at some fences, structure.
There is not a flip button but you can use granade to flip it and 90% time it works, @night cloak .
Just hit with a buggy or any vehicle OR nade it @night cloak
hope i die tommorow
what's the point of hitting with a buggy.. you'd already have a car if you got the buggy @night cloak
What if u have 4guys in team @night cloak
nade em and run
or just get on the buggy and go on crouch... that will do
why there is no weapon skins in shop to buy?
@night cloak sir i need server link
@hexed girder → #discord
When will the next patch update come out?
I want to play without the lag when shooting at someone or scooping with for 4x and higher.
There eka no official info yet . Regarded info will be posted in #community-news or #news , @night cloak .
We need support to save PewDiePie and YouTube
hi please i need your help guys!!
@lime juniper
need you to help me out on something..
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
5 days and still no reply from in game customer service .... why tho?
Why my game start lagging like a hell when enemies come around to me
i want to post a tournament here but its actually for Africas playing PUBG.. so am confused where to post it at.. #asia #eu #na #sa Or #worldwide ....
please help
The last game that has -30 and 0 kills is fake I had 5 kills and +14 I need my points back
But the footage says you had 0 kills, @night cloak
Ever since the update, sanhok has become so bad with lag that is an unplayable map, and that sucks bc its one of my favorites
I just played the game bruh I had 5 kills and +14 @night cloak
Check it again and see if it is still same , @night cloak .
There are some issues with optimization in the current version for all devices . Hope it will get fixed in future updates , @tawdry dragon @snow valve. We can't do anything than reporting it for now.
Ok nvm I got my points
This happens every time
i hope i can legit kill myself if they worsen the optimisation on mid range devices
when it gonna be fixed
english
BD71 eSports Presents Custom Room
Room ID : 64502
Password : bd71op
Probably in next update , @snow valve .
When is next update @night cloak
Don't have any info about official date , @snow valve.
Tmrw
Just check your wifi bro
Wifi or Data?
Wifi
Whats the speed?
1 mbps
Does this happens everytime?
It happens when you have weak Signal
Nah
Sometimes i meant!
I have full range
Home network
Another game working only pubg showing error
😑
3 time uninstalled and installed
Mods help me
After use VPN my problem fixed
We will be getting the snow map at the same time of the pc version, right?
No @forest shadow
Why did I get banned off a report?
@forest shadow of course not
We got sanhok in fall, 3 months after pc
i bet we will get winter map in spring lul
Oh ok
Uhm..why are there bots in pubg?
@cobalt herald #emulator-support
does anyone else have the problem when trying to use in game mic, the audio cits when you turn it on ?
if so, and you have a solution plz help me
@meager moss you're using a Bluetooth headset?
hey guys can i play pubg with my friend when he is on pc and im on xbox?
My team rank is 6 and still we got negative rating
I kill 6 players and come first they give me only plus 5
Help me mods... please fix this issue
@umbral root what's wrong
@night cloak how many players were selected there..? Just see only shows 3/50
you want to delete or its just a bug found by you
I put in image share already but this guy on my team named NoeAnastasio was teamkilling and dancing. Check him out or something
@crimson jasper wrong place, we aren't in game moderators
Ok
