questions

[runic niche]

so right when you knocked them out they died?

[night cloak]

@runic niche do I change that in the game or in the emulator settings?

[runic niche]

it didn't even say "you knocked x out", it said "you killed x"

@night cloak in the game i think

[night cloak]

Nvm now I know I will play only solo to do the tasks because this is annoying

[idle violet]

Ey i want to report some hackers

On discord

Met them in the match

Have their ss

[modern gale]

Then you have to use #discord @idle violet

[hollow warren]

were is the skin of dp-28?

[runic niche]

there is none

[stark pumice]

When they gonna have 20sec view of how you died? From person who killed you?

[tidal warren]

That might or may not come with later versions. Basically nobody knows when it’s gonna come. @stark pumice

[stark pumice]

Bummer.

They need to make it harder to see people in house its not like the lights are on inside the house lol

[tidal warren]

Fell free to send that suggestion the the customer service in-game, that’s the most effective way.

[stark pumice]

I would but rather see the hacks fixed first

[tidal warren]

There was a recent mass suspension, so many cheaters got suspended.

The system is definitely improving.

[stark pumice]

They have antiban now. Or use proxies and just start a new character hasnt stopped.

And when your not cheating an get killed early by doesnt help your rank any.

[runic niche]

@stark pumice personally I have not encountered many hackers in past updates

you get the occasional suspicious play but that can be explained by ping, TPP, or luck

[jaunty flower]

I have a friend who wants to join this discord how do I invite?please help

[tidal warren]

@jaunty flower #discord

[novel ivy]

Is Hardcore Mode broken?

Is there a tunnel below us?

[runic niche]

Yes

You were above shelter

[novel ivy]

We roamed around the zone till we gave up

[runic niche]

the other player was under the tunnel and he healed up

[novel ivy]

Us aswell

[runic niche]

not by the looks of it

you got knocked out but you still have 3 first aid kits

[novel ivy]

Use a painkiller

[runic niche]

if you use your first aid kit right away you can survive the last circle

painkiller won't do anything dummy

[novel ivy]

Mhm

How are they under?

[runic niche]

maxed out boost bar will heal up like 0.5 health a second (4 health every 8 seconds)

[novel ivy]

I think the tunnel is too far away from us

[runic niche]

the zone deals 11 damage per second last circle

[novel ivy]

Ikr

[runic niche]

the tunnel was right under you

they healed up

you only used boost, which was why you died

[novel ivy]

I dont think so...

[runic niche]

you needed to use your first aid kit to live

do you think 0.5 healing per second can outpace 11 damage per second?

i can show you a video

[novel ivy]

No neef

Need

I already know that sir

[runic niche]

well then you will just die every time you are in last circle

[novel ivy]

I cant spectate the last guy

[runic niche]

yeah, cuz he was the last guy

the games over

[novel ivy]

Rip

It really was broken

[ivory meteor]

Hi there

How can I report this methode ?

I have a link but I'm not gonna post it , he claimed it's a new methode to bypass the "emulator detected"

[stiff cloud]

#emulator-support ?

[scarlet marsh]

@ivory meteor new bypass?

[night cloak]

Still nothing is known about the unfair bans of what they use emulator?

[wispy hollow]

@blissful holly

[tardy grove]

@night cloak check pinned message

[night cloak]

@tardy grove where

[tardy grove]

This channel pinned message

[night cloak]

@tardy grove
the thing is that I already have more than 4 days waiting for a logical response from the customer service and only give me answers that are not logical, they tell me that it is possible that I have "downloaded some version of the cracked game" which does not make sense since I play in emulator and when you download the Tencent emulator (TGB) the game is installed automatically. And then they tell me that I have been able to modify the game's files, and I say how I can modify the game's files from the TGB, nothing they say makes any sense, and when I try to claim that they give me the account back because I did not do anything wrong. they tell me "We can not reduce or eliminate the sanction" then I ask myself, if you can not give a logical answer to what is happening, or can not reduce or eliminate the sanction, so that there is "customer service" if it is not working for nothing

[tardy grove]

@night cloak u must have used another emulator

Atleast once

[night cloak]

@tardy grove never.

@tardy grove always used TGB

@half kayak

[runic niche]

Devs dont care

Have you spent any money on this game?

@night cloak

[night cloak]

@runic niche yes-

@runic niche i buy season pass

I bought things and banned people unfairly.

[runic niche]

Threaten to charge back. Maybe then they will do something

[night cloak]

I do not want to wait for a maybe, I want answers now.

since the reason for the banning I do not see the absolute sense

[runic niche]

Then just refund your purchase without waiting

Tencent aint gonna do a SHlT about your case dude

They don't make money by fixing it so its not their priority. Maybe they fix it in 2 months

FPP matchmaking has been broken for 3 months and rather than fixing algorithm they let it keep going. Unplayable game mode for me

I doubt they will fix this bug

[night cloak]

I do not know why they're just interested in making money and they do not optimize the game or they fix the servers, and they fix the bugs

Best of all, the customer service never responds.

[tardy grove]

@night cloak i nearly spent 70$ and now got ban like u

[night cloak]

@tardy grove I had spent only for the season 2 pass and they banned me for no reason.

[tardy grove]

I also has season 4 pass and now its waste

😭

[night cloak]

@tardy grove bad luck, bro.

[tardy grove]

Yea

Tencent doesnt give a sh*t about our money

I aint buying season 5 pass after all this

[night cloak]

I do not go back to buy something with UC in the game, since they are doing this for no reason.

[tardy grove]

All those who got banned will never buy UC again

[night cloak]

I know

[waxen verge]

Can you still get banned if you use a gfx tool

[night cloak]

Yep, @waxen verge.

[compact cradle]

I got a proof that asia regions top players of conqueror are using sharpshooter

[limber gulch]

Would anyone be willing to help me with a bargain? If so please add me IGN: RiNsE

[runic niche]

@limber gulch dont waste your time you cant get 100%

[limber gulch]

@runic niche for real? I’m at 80 now

[compact cradle]

@limber gulch

[limber gulch]

@compact cradle ?

[compact cradle]

Really

Thats hows that possible

[wraith brook]

Guys don't chat here . Move to another channel for your conversations.

[strange vine]

what the hek man....last time i oppened a special crate and it says 500% chance of an legendary item....i oppened one and i just got an frikin common item...pls fix your odds

😡

[ruby bough]

Please suggest me any moderate who help me to post clan recruiting

[night cloak]

@ruby bough → #discord

[vague onyx]

Guys i am unable to log in to the PMSC page in PUBGM, the section keeps closing as i log in

[proper jetty]

Can anyone help me

I cant open game

Its kicking me out of game after showing a black screen

😐

[night cloak]

Well this is how it works ,if there is 2 chance of getting an item then multiplying it to 500% your chance will increase by 10% .So still you will have less chance , @strange vine .

[proper jetty]

Watch this pls

Im having this problem

@night cloak

[night cloak]

Which device you are using , @proper jetty ?

[proper jetty]

Xiaomi redmi note 4 @night cloak

I tried reinstall+device restart+clear data

[night cloak]

Delete the app with all data from your device and download apk from official pubg mobile site , @proper jetty .

[proper jetty]

Where i'll get official pubg mobile site

[obtuse eagle]

pubgmobile(dot)com

@proper jetty

[dusky jackal]

guys what does "Data has been changed ...you have been disconnected"???

[night cloak]

Tons of hacker from Indonesia in the top list

Pubg not gonna do something?

[zealous notch]

Hell no they ain’t

Anywhoo what’s up with this game and glitching our

Out

[whole vapor]

@night cloak so if I have iOS I can't download it?

Where may I write for ideas I have?

[tardy grove]

@dusky jackal ur banned

[elder canopy]

So if u got banned because 'cracked' version is nothing to do?

Shit man 🤣 $100++ for nothing

[tardy grove]

@elder canopy nothing u can do

Just wait 2 months

Ivalso wasted 70$+

[elder canopy]

💦 💦

[night cloak]

I don't think you can. You can send suggestions to in game customer service, @whole vapor .

[whole vapor]

Will u move pubgm beta test on TestFlight?

[bold sable]

the event where we get 10 rp stays at 0 for me.

[dry trellis]

I want to remove my Facebook link & link using my Google play

[tulip flume]

What will happen if I play with emu with mobo players ?will it lead to ban

[opaque mist]

@tulip flume emu players don’t get matched up with mobile even if there is 3 mobile players and 1 emu player your lobby will be 100% emu players

[night cloak]

Well client downloaded from Google play after update 140mb 28.11.18 I see that screen what does it mean ?

What I need to do ? (I already reinstall game but that screen still shows)

[scarlet marsh]

@night cloak зачем эмуль юзал?

тебя прибанило на 2 месяца за юз эмуля без детекта

[tardy grove]

@night cloak ur banned for 2 months

[dull stump]

But y would he be bannef

[lofty siren]

My rank is gold 2 in squad but If I play in duo which is bronze I will get gold enemies or bronze?How does it work?

[amber sparrow]

You will get average enemies

Like gold 5 and silver

[lofty siren]

Oh it's the mid?

OK If suppose I am crown in squad and bronze in duo and I play duo what enemies I will get?

[amber sparrow]

Maybe try playing a duo match lmao

You will see

[lofty siren]

@amber sparrow lmao how to tell there ranks

[amber sparrow]

Search their names

If you killed them or you get killed

[lofty siren]

Oh ok

But some has so stupid names

I don't wanna waste time xD

[amber sparrow]

Ikr

Just try a easy name

[lofty siren]

Like clan names with wired emojis

K

[amber sparrow]

You can search for players who is at top in RP ranking

[lofty siren]

Because this is unfair a person crown in squad and bronze in solo and then he plays solo

Oh ok

@amber sparrow I am getting noon enemies all the time

Because I am gold RN but actually I have good experience in mobile cause of other games like ros and critical ops.

[acoustic abyss]

anyone knows why there's something like "Updating download list?"

It takes a long time

[lofty siren]

And I feel like smurfing xD

[acoustic abyss]

what happend?

[lofty siren]

@acoustic abyss idk

[acoustic abyss]

i am on tencent gaming buddy

[lofty siren]

Pc

?

[scarlet crater]

@mods why do we have to wait for 30 mins to play a game?

Ffp sanhok eu

[lofty siren]

Guys do emulator gets matches with mobile players if they have 1 mobile or more in there squad

[acoustic abyss]

nope

emulators with emulators, despite there's a mobile in the team

[lofty siren]

OK

@scarlet crater maybe play tps or play different server?

@scarlet cratersuggestion play fps random map.

[amber sparrow]

There will be both mixed in other teams @lofty siren

[lofty siren]

Stop playing emulators then..

[amber sparrow]

There will be minimum 1 and maximum 4 emu players in their team

That is fault of those mobile players who are playing with their friends on emu @lofty siren

[lofty siren]

@amber sparrow oh okay and those who are not playing with emu won't get emu players?

[amber sparrow]

Yes @lofty siren

[acoustic abyss]

wtf?

[amber sparrow]

Maybe check your connection

[lofty siren]

@acoustic abyss I have solution

[amber sparrow]

Or try switching between mobile data and wifi

[acoustic abyss]

well i am on pc

[lofty siren]

@acoustic abyss change internet or try VPN.Type VPN in appstore

[acoustic abyss]

and my wifi is purely fast lol

[lofty siren]

Get VPN

VPN can help u out

[acoustic abyss]

nah nope, technically vpn wont be the solution

[lofty siren]

@acoustic abyss u can try it

[amber sparrow]

Don't use any third party app

You can get ban

[acoustic abyss]

pubg is not blocked in my country

[lofty siren]

Lol no VPN won't get u ban

@acoustic abyss it's not on country bro

Sometimes ur ISP blocks some servers

It's related to dns

Internet service provider

Bruh how u know

[acoustic abyss]

and my isp supports pubgm in indonesia lol

[lofty siren]

Lol

[acoustic abyss]

it doesnt make sense btw

[lofty siren]

U don't understand if ur ISP put some security it can restrict u

[amber sparrow]

Can someone tell me what is timing for pmsc global stream?

[lofty siren]

@acoustic abyss another solution wait sometime

And another solution is check it anti virus software maybe it blocked ur connection

[acoustic abyss]

nope, i dont have antivirus

[lofty siren]

Bruh lol then wait xD

U can give VPN a try and thank me later

[acoustic abyss]

nope

doesnt work

well, purely mistakes from pubgm

[lofty siren]

OK

[balmy laurel]

i got banned for no reason please unbaaned my account 5255555461

😡

[tulip flume]

No use bruh @balmy laurel

[half kayak]

@balmy laurel We can not do anything about banned players, contact customer service.

[marble temple]

I want some info about the royal pass. Can anyone help.

[next bronze]

Yeah? @marble temple

[marble temple]

Do we get the s5 RP free if we purchase s4 RP?

@next bronze

[amber sparrow]

You will get 600 uc as total reward at different level by which you can purchase next season elite pass

[next bronze]

@marble temple u get 600 UC back to buy the S5 pass if you level up to lvl 97

[marble temple]

Ohk.... @next bronze @amber sparrow

Thanks.

[chilly quest]

Hi

[grand hare]

M a bit confused is 9.5 stable version out globally???

[meager mango]

How can I redeem codes?

[night cloak]

When will be fixed the bug where you auto-pick up lvl 3 backpack eventhough the auto-pick up function for lvl 3 backpack is disabled?

[vivid hatch]

I need help

I found a map defect in miramar

I cant get out of the area

[vital sluice]

@vivid hatch ask your teammate to get a car next to you.

[vivid hatch]

I cant even jump or crawl out

[vital sluice]

U should be able to enter the car and get out.

[vivid hatch]

dude

I cant even crwal out

pls look into it

[vital sluice]

Could u read what I said above? The only way out from there is by getting in a car. So if your teammate gets a car next to you, u can enter it . @vivid hatch

[vivid hatch]

😑

So it aint a map defect then

[vital sluice]

Some spots in maps are like this . Do report them In-game so that the developers look into it @vivid hatch

[storm flume]

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[vivid hatch]

Thank you

[meager mango]

How can I redeem codes?

[glad harbor]

hmm answer needed but still not get
some got scar-L skin through that roast crate but i opened like 7 8 times not even got one. 🤔 and in mission tab some getting return misson tab too but m not?? why why tag me ok too busy,

[night cloak]

@glad harbor It's random, just like a crate. Return tab comes when you haven't logged in for a long time.

[glad harbor]

hmmm ohh! random is rekt for me
not getting any items opened 60 crates got shoes and pant and this one roast crate too 😭. 🤔hoping to get scar l skin. i will try thanks @night cloak

[woven marsh]

where is pubg pmsc tourney live streaming?

[hushed belfry]

Guys, I was always fair in this game. I bought the royal pass without any cheats or mods. Didn't even use a hack didn't use gfx tool and still I'm banned? My account had 600+ UC there + Elite royal pass + Platinum 4 + Level 50. I need justice. When I logged in yesterday, it showed data is changed and you've been logged out. When I logged in again, it said you're banned. I swear my mother and I swear to God, I didn't hack disappointeddisappointed please have a look Tencent games. I need justice. My in-game username :- saksham033

@lime juniper @neon patio @vital sluice @tropic ravine

[storm flume]

Please refer to FAQ 2.9 in #481198147478224896 for further information, @hushed belfry. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

I got a hacker in game

[hushed belfry]

@lime juniper it isn't a question..

I did file a claim but no one replies😞😭

[frozen prawn]

^ +1 Same situation level 50+ crown 5 been waiting 5 days no response.

I don't think they're even checking the file claims

[night cloak]

@mint dagger

[hushed belfry]

@frozen prawn you're also banned for no reason?😞

[frozen prawn]

Yeah

[hushed belfry]

😭😭😭😭

[frozen prawn]

What phone were you using?

[hushed belfry]

Mi a1

[frozen prawn]

Galaxy S9

[hushed belfry]

I cried. I just spent my 2k rupees on this game a few days ago and now banned 😞

I really need help😞😞

[frozen prawn]

2nd elite royale pass and stuff i wasted alot of money just to get banned aswell feelsgood

[hushed belfry]

They're banning too many innocent idk why

[frozen prawn]

Theres nothing to do other than sit and wait while they go suck a big one with the money they basically stole from us. gg

[hushed belfry]

And I even mailed them. They're either sending computerized mail or just saying that they're only providing support to south Korea 😞 @frozen prawn

[frozen prawn]

lmao I just downloaded on my iphone 5s and trying to play on this tiny screen cause every account i create on s9 gets banned anyway. I'd say avoid android for awhile. Even if you're innocent you're basically being accused of using a no-no stuff which a sane person wouldnt use if they're going to spend their money on a game.

[whole vapor]

Will u move pubgm beta test on TestFlight?

[hushed belfry]

@frozen prawn i don't want my money. Want my account 😞

[night cloak]

I got kicked now i cant rejoin , ty soo much for the - points

[hushed belfry]

@frozen prawn how much time ban u have? I have 10 years

[frozen prawn]

2 months

[muted totem]

guys when is the winter update comming out?

[storm flume]

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

[lost plinth]

So beta wont update for me...I keep ending up with this screen:

[night cloak]

There is no beta available currently , @lost plinth .

[dusky field]

pubg asia server is slow on the Philippines, my wifi provider is called converge ict, we are using a huwaei modem router, i get good ping before but for some reason the ping got higher by a big margin

went from an average 25-80ms to 260-400ms

we have a 25mbps wifi

[glad harbor]

always check discription before downloading..
mean click read more before downloafing/installing if u install from playstore thats old. and there's no beta running...
check date too when it's updated.

[night cloak]

Please report the issue in game , @dusky field .

why is the app starting to the ten cent logo then going to home screen

helloooo

u were just here smh

Which device are are you using , @night cloak ?

@night cloak Moto G5s plus

Did you tried clearing data and cache ? @night cloak

[round ice]

Damn is my net bad or what? My ping has been 900+ for the last few rounds and its making it hard for me to move

[night cloak]

Maybe your connection or server issue , @round ice .

[round ice]

Mmmmmm okie

That's sad

[elfin spindle]

pubgm pls let headshot a knocked guy

let me*

it wont register as headshot

when i hit the head

[soft gale]

the hitbox aren't prefect as CS:GO hitboxes are on older days of CS:GO

[elfin spindle]

i hope the hitbox will be perfect for pubgm

[night cloak]

This is not right place for suggestions please use in game customer service for suggestions , @elfin spindle .

[elfin spindle]

ok thx for the info

[real sage]

Guys is pubg working for all of you

Because it isn't working for me

It isn't even turning on

[elfin spindle]

it work for me

[woven coral]

@frozen prawn same for me XD

[lofty siren]

My game lags slot since 2 days is it my phone or this game? Previously it used to run smooth.

[night cloak]

Maybe server issue , @lofty siren .

[lofty siren]

Ok

[night cloak]

Try clearing app data and cache it should work after that , @real sage.

[real sage]

@night cloak gonna try it

[night cloak]

Let me know if it works , @real sage.

[finite sand]

Do they actually answer any questions in here? Been trying to figure out why I didn’t get my item I had bargained to free. Messaged them and it’s been like 5 days now with no follow up to their last message.

[real sage]

@night cloak it didn't work dude

🤔

[night cloak]

Please you can ask for reason in in game customer service since discord staff don't have access to in game account , @finite sand . It maybe take some time .

Last option is reinstalling , @real sage !

[real sage]

@night cloak the nightmare

😅

@night cloak anyway thanks for your help

[night cloak]

No problem :p , @real sage .

[prime steeple]

how do i get my prize

for voting the winner team

or is it automatically credited to my account

[night cloak]

by using gfx tool will it get you banned in the game

[willow loom]

How do you redeem the codes

[versed hawk]

How to redeem codes

[next bronze]

Search redeem code on pubg mobile

Codes arent working atm

[autumn saddle]

Why is my lean not working?

[acoustic abyss]

first of all, what is the control for swimming in tencent gaming buddy

i didn't see it at all

[elder blaze]

i need some help

[compact hare]

Pls fix hit registration

[light maple]

hii

[night cloak]

Please go to #504819353049628683 select 🇪 and then you can ask questions about emulator in #emulator-support , @acoustic abyss .

Yes permanent ban for 10 years , @night cloak .

What do you need help with ,@elder blaze ?

Please try repairing the game , @autumn saddle .

[novel radish]

Indian servers are too laggy right now @open hound

[mortal patrol]

i bought pmsc ticket
Will I get a gift if I don't go there?

?

[night cloak]

@scarlet marsh у меня планшет,i got a tablet

[scarlet marsh]

@night cloak и ничего не юзал? Id и ник пиши

[night cloak]

Why pubg mobile dont ban hackers and aim bot?

Please report the hackers in game , @night cloak .

[willow loom]

Where we get codes

[night cloak]

There might be load on the server's now so lag is acceptable , @novel radish .

I watched youtube about hackers , even after they got reported they are still playing in next match

[elfin zodiac]

They don't get banned immediately

[night cloak]

I have many hackers usernames

GW008 and GW009 is a hacker

[rain pilot]

Where do I leave ideas for game improvement? Prefer to dm with admin.

[night cloak]

To in game customer service , @rain pilot .

You should report them in game because discord staff don't have direct contact with developers , @night cloak .

[rain pilot]

Thank you @night cloak

[night cloak]

@night cloak oh okay
How to contact developers on discord?

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[night cloak]

No worries , @rain pilot .

[autumn saddle]

What do you mean repairing?

@night cloak

[night cloak]

@autumn saddle

[autumn saddle]

Ok

[deft path]

log in error for facebook

anyone knows ?

[daring pine]

@night cloak Okay i tested it i did every Kill twice this game (solo) I didnt get the reward again....

Oh god i forgot that i got Platin with this round

never mind

[night cloak]

Oof! That's the most important thing.Please keep in mind next time , @daring pine .

[daring pine]

ye 🙇🏽‍♂️

[night cloak]

What error is it showing ? Can you send screenshot , @deft path ?

[deft path]

its done

but cannot get into the game

server did not responding

but my friend can get in

my internet was good

@night cloak

Asia

[night cloak]

Servers might be busy , @deft path .

[vital cosmos]

Guys i cannot access to international servers

I’m playing from PUBG mobile Vietnam

It seems to be blocking me out from the game

Anyone can help me out ?

[night cloak]

Server might be busy , @vital cosmos .

Try after some time.

[vital cosmos]

@night cloak my duo mate was in the game and i was out...i tried going back into the game multiple times but still the same result

[night cloak]

Are you on wifi or celular data , @vital cosmos ?

[vital cosmos]

Wifi

[night cloak]

If you are on wifi try switching to celular data if still it doesn't work servers might be busy , @vital cosmos .

[vital cosmos]

okay thanks

[night cloak]

👍.

[iron crystal]

Europe servers are down?

[night cloak]

Top 1 asia hacker
Previously known as digihprah

[south escarp]

i need help please

please

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[tidal warren]

@south escarp yes?

[south escarp]

my account is hacked

[tidal warren]

Does that mean someone is using your account?

[south escarp]

I just want to log out the game from all the devices

[tidal warren]

I’m afraid there is no option to do that.

Changing the password should be sufficient enough.

[south escarp]

Yes when I enter my account enter another person I just want to log out of all the devices and I will register again

[tidal warren]

Contact the social media platform you have your account linked with.

[south escarp]

i linked my account pubg with twitter

[tidal warren]

As I said, I’m afraid there is no way to log out of all devices.

[south escarp]

So what shall I do?

[tidal warren]

Contact Twitter support or just simply change the password yourself in the settings.

That should keep the other person from using your account.

Since they won’t know the password.

[south escarp]

I changed it and changed all the information but it still enters the game because it has not been recorded

Please man help me

[tidal warren]

Contact Twitter support, if someone else is using your account unjustly Twitter will take care of it and take the appropriate measures. @south escarp

[lunar crest]

Is there a bug with the rank rating?

[tidal warren]

Hello, what big are you referring to?

[south escarp]

He can not register my account Twitter Twitter has no income that he can enter my account in the game because he did not log out of them you must make him log out and can not register again understand?

[tidal warren]

Every single time the password is changed it requires the user to log in again with the new password.

[south escarp]

But he did not ask him why?

[lunar crest]

Cause i'm Crown 3 (24k ppl placing), and my friend who is Crown 5 is on top 19k

[tawny garden]

sup guy.
i want to change my gmail in pubg can i do it?

[tidal warren]

How would you know that? @south escarp

[lunar crest]

How tf is that possible

[tidal warren]

@lunar crest does your friend live in a different time zone?

[south escarp]

He enters it now

[lunar crest]

Nope

[tawny garden]

@tidal warren?

[lunar crest]

We even live in the same country

[tidal warren]

@tawny garden hello, that is sadly impossible. There is no option to unlink accounts.

[lunar crest]

Wassa see ss

Holdon

[tidal warren]

@lunar crest are you looking at the overall ranking and not just particular to one rating category, like kills for example?

[south escarp]

He enters it now man @tidal warren

@tidal warren Now i changed my password

I will close the game and open it and will not ask me to sign in

@tidal warren Can i ask you another quistions?

[tidal warren]

Yes?

[south escarp]

i can't link my account

i can't add account

why?

[tidal warren]

That is because your pubgm account is already linked to another Twitter account.

You can only link an account to one “email” per social media platform.

Max 2 links.

[lunar crest]

Overall

[south escarp]

I want to link it to my facebook account

[tidal warren]

Is it already linked to anything else?

Like gmail...

[south escarp]

no

just twitter

[tidal warren]

There should be an option to link it.

Am not sure why it’s not showing up.

[lunar crest]

Kitkat check dms

[tidal warren]

Perhaps wrote the customer support in-game in the settings. They might help you better.

[twilit widget]

@tidal warren who is the winner of day 1 ?

[tidal warren]

Hello, so far number one with 33 kills is RRQ Athena. @twilit widget

[south escarp]

@odd cloud can you come to private chat please?

[odd cloud]

Sure

[winged temple]

Anyone else’s pubg not loading without WiFi?

[lusty nexus]

I hope you know you cant play without wifi

[winged temple]

But I was able to before the update?

And my girlfriend can on her iOS

[pallid silo]

We can hold two guns now

[winged temple]

Can you play on iOS without WiFi?

[tidal warren]

Yes, of course you can. @winged temple

Cellular or WiFi.

There shouldn’t be an issue with either.

[winged temple]

Hmmm that’s what’s weird @tidal warren

I am stuck on the loading screen

I’ve reset my network settings, restarted my phone multiple times, uninstalled the app multiple times and still nothing.

[night cloak]

@pallid silo nice editing

[willow ridge]

@night cloak it aint an edit. I literally get floating guns and clothes appear.

[night cloak]

🤔

[night cloak]

@night cloak to answer your question, yes and no luck

[night cloak]

is using GFX bannable?

[runic niche]

It is against the TOS, and in the past some people have been banned from using it

However from personal experience, you probably won't get banned for it anymore

use at your own risk, as usual

@night cloak

[night cloak]

wow

No

I just got banned today.

[runic niche]

what was the ban message, post it

[night cloak]

it was

download the official pubg mobile in play store

[runic niche]

how long are you banned

[night cloak]

Until Jan 29

[runic niche]

That might not be due to GFX tool

there has been a lot of people being banned for 2 months for seemingly no wreason

[night cloak]

just wanted high fpx..

FPS*

[runic niche]

if they banned everyone with GFX tool a lot of people will be complaining here, but you are one of the few

[night cloak]

Seriously?

[runic niche]

it might be due to another reason

[night cloak]

Like what?

[runic niche]

we dunno

[night cloak]

i clicked the repair

[runic niche]

a lot of these people used emulator

[night cloak]

and im able to play on my twitter account

no problem

my fb account got banned

not using gfx right now

can i get a staff to unban me? @runic niche

[cedar copper]

Df I just walk into

A wall of Arabic

[night cloak]

Oh yeah, I remembered that I always used GFX but I was curious this time so I tried the one that says 1440 (HD+) when i logged in i got banned

[cedar copper]

Still no M762 or Scooter in Training

[silent atlas]

My game isn't loading

[pallid silo]

@night cloak not edit. Just glitch/lag idk why my game keeps doing that

[night cloak]

When does Season 4 end? I bought the royale pass but now I can't play games because mum

[runic niche]

@night cloak That changes game resolution

Last time i did that (a month or 2 ago) nothing happened

[night cloak]

I been using GFX for months

even when the sanhok map wasnt even out yet

I had no problem getting banned until now

Is anyone else having trouble on the NA server finding ??solo matches??
Its getting really frustrating waiting repetitive 20 min sequences while it says matching to receive no results.
30mil daily users 200mil downloads so far this year and your telling me theres no one playing solo matches I call BS on that

Can anything be done about it?

And until recently I have never had an issue using discord as well as normal voice chat on pubg. Well now seems to be everytime i turn d on voice in discord they can't here me at all on regular voice through pubg mobile? Is there any fixes for this?

[runic niche]

@night cloak this has been a problem for 3 seasons

developers will never fix it

feel free to complain to the server mods and admins, they will not think it is a problem either

[night cloak]

staff told me

gfx is bannable

owow

also told me that unless you get reports from using it you wont get banned

So the chances are low of getting banned for using GFX

im just one of the unlucky persons to get banned..

Or do they know it's a problem and shrug it off so they dont have to deal with it? If you ask me its sound reasoning to get the wait times fixed
No one logs on to a game they want to lay so they can stare at a screen that says wait all for longer then they get to play in the first place. There loosing g all kinds of players over this to fortnite and other mobile games for sure.

well duh, its starting to make me hate pubg because of this staff.

I just wanted extreme frame rate mode.

[runic niche]

@night cloak I am high rank solo FPP, i cannot play dude

the devs don't give a SHlT, nothing has changed for 3 seasons

[night cloak]

Yeah im starting to realize that.

devs dont give a shit in the community

They wont do anything about the Extreme Frame Rate for other devices

[runic niche]

extreme frame rate isn't even out on flagship phones that can handle it

[night cloak]

Like seriously other phones got extreme frame rate mode while im stuck on medium

my phone can handle it fine

[runic niche]

samsung galaxy s9, flagship phone, not alllowed to use HDR + extreme unfortuantely

anyway this is support chat, lets keep it off here

[night cloak]

like seriously

[runic niche]

go to #pubg-mobile

[night cloak]

@runic niche just sucks man. And nice me to total rating on solo is 3011. I was top 100 for like 2 seconds goal was to stay there for the season but I see some how they have it so it can't be done. Because no one can even get a match

[runic niche]

after 3000 MMR you will be placed in different matchmaking bracket

there are very few people above 3000 MMR, so it is nearly impossible to get into a match

[night cloak]

might as well quit..

👎 👎 👎 👎

most of my friends who play the game have quit

im not nice enough to put up with 30 fps in this damn game

Naw I wont quit I just jump to squads and rank up and once I cant rise in the tier or find matches I just go to different servers.

makes me glad why shroud quit pubg

[elfin zodiac]

Please take this to #chat or #pubg-mobile

@night cloak also, it's in the terms of service, any third-party software (gfx in your case)that changes the files can/will get you banned you choose to use it not them they are just doing what they got to do.

@night cloak it's a known issue, two apps are trying to use the Mic so it gets confused and sometimes won't even allow either to let the Mic be used, it would have to be fixed by both discord and pubg

Hopefully that cleared stuff up 👍

[night cloak]

@elfin zodiac I would understand if they banned me for cheats, exploits. But I was just using it to get 60 FPS.
this game favors expensive devices which is full of bs.

[elfin zodiac]

It doesn't favor expensive, it favors compatible, and you were still changing the game files to get that 60 fps right ?

[night cloak]

Yes that only.

[elfin zodiac]

So it's really in your hands since you agreed to the tos and used third-party software

[night cloak]

Yes but, It's unfair to ban me just because I wanted to play the game without lagging.

[elfin zodiac]

The game has an automatic system that detects when files are changed, it doesn't know when those changed files are helping you win, it just sees it as being changed and gives a ban

[night cloak]

If they don't want people using GFX then let everyone else have the 60 fps mode.

[elfin zodiac]

And gfx are not needed to get rid of lag, they help for a while but in the end it f*cks you over, I used it before they put that system in and it stopped helping after a while and made it worse

[night cloak]

Yeah right, so expensive devices that have 60 fps while other devices that play on 30fps normally even though it is capable of 60 gives them a higher advantage than others.

They helped greatly.

I been using them for months and just got banned until now.

[elfin zodiac]

Not really, they have different settings for different devices.

[night cloak]

My friend has S9 and capable of playing the game on extreme fps

My other friend has an iphone as well and he's game doesnt lag

Like some devices are fully capable of 60 fps but yet is not allowed to

mostly samsung and iphone devices are favored like bs.

[final atlas]

Please fix the caravan on the bridge!

[night cloak]

I never complained until now because I was able to play at 60 FPS without lagging until i got banned today.

[final atlas]

They jump in that caravan, and when they do it, they are invinsible!

[night cloak]

They work so closely so often you'd think they get work that out fast

[void hedge]

can i speak with any supporter??

[night cloak]

Still nothing is said of the unjustified bans?

need help

[tardy grove]

@night cloak @night cloak ban Is ban u can't do anything or tencent doesnt give a fk about our money or time , They wont even check emails because it dont make them money, they just need money nothing else ,so u ban u have to wait 2 months

Simple👀

[night cloak]

@tardy grove
I do not understand why people are like that in truth, everyone is claiming some logical answer to what happened and they instead of saying something prefer to be quiet

[tardy grove]

But discord mods give their best in supporting however no support from game side

[night cloak]

literally there is no support anywhere, even in the Google+ group or in Telegram

[rotund pier]

It depends on the phone's processing power

And gpu

If it is less

Then you won't get 60fps

You have to settle for 45

And the use of gfx tools is a violation of pubg Corp terms

Which sometimes will get you banned

The devs are working on new map and optimization anyway

It's hard to optimize Such big maps

And the game in general

[night cloak]

and yet the GFX tool can easily optimize and get you 60 FPS @rotund pier

By modifying game files . Which is illegal , @night cloak .

What kind of help do you need ? @night cloak

[grand hare]

Idk whom u suggesting gfx but if u use it keep in mind ban is 🇸 🇴 🇴 🇳 nd use gpu optimization on to get better fps

[alpine siren]

What were the keys on the PMSC? where to enter them?

[robust ledge]

@alpine siren search on google pubg mobile redeem

[quick moth]

Is the glitch with the Sharpshooter Title (deadeye) fixed?

[chilly egret]

Hello , I want to cancel the link Facebook of my game because my account was stolen and there is someone who can access my account and play where i want to be expelled cancel the link game Facebook account i wish you lasting success

DM me please if someone can support me

[hushed belfry]

Will anyone help me guys? My account is banned without any reason. Please help me

@frozen prawn

[south escarp]

@mint dagger hey man

[marble thicket]

When does ths region ranking resets or refreshes?

[tough grove]

any idea how many points to get conq in asia server?

im at 4.2k++ and my server ranking is 2.5k

[night cloak]

@marble thicket Mondays 00:00 UTC (when it turns Monday)

[marble thicket]

@night cloak ty for the info

[night cloak]

A pleasure 😌

For how many days and do you have any screenshot? @hushed belfry

Unfortunately you can't unlink the account , @chilly egret .

You can unlink the account but he can't do it...

[autumn atlas]

i have a prob

so i have deleted my fb acc

i need to unlink n link to new acc is it possible?

[night cloak]

But #481198147478224896 2.4 says you can't unbind your account 🤷, @night cloak.

In the facebook client you go to your games/connections to disconnect from PUBGm via Facebook

Via facebook not in game .

@night cloak You can't unbind via PUBGm but you can unbind via Facebook

Yep.

I don't think you can link another facebook account to that account again anyways

Although you can use another social media account to link game , @autumn atlas .

[autumn atlas]

yeah but u cant login in emulator tru google play

or in iphone

[night cloak]

You can use twitter i guess , @autumn atlas .

[autumn atlas]

u cant link 3

[night cloak]

Yes .

[karmic harbor]

I can't put on glasses on my character. It keeps saying "No outfits remaining"

can put on literally anything else in the face category but the glasses

[vital sluice]

@karmic harbor do u have the rp outfit card?

[karmic harbor]

is that the thing that allows you to have a portable outfit? if so yes i get it from royal pass i think

[vital sluice]

The glasses is already in one of your portable outfit.
Remove from it and add to the current one u want. @karmic harbor

[karmic harbor]

ohh thats fixed it. Thanks

[vital sluice]

You're welcome.

[open light]

There is some problem with quick scope. It does not show up no matter i enable or disable it in settings

[small scaffold]

reset your layout it will work

[night cloak]

@open light↑

[open light]

Ok i will try

Thanks for help

[night cloak]

Don't tag community team please , @south escarp .

[south escarp]

@night cloak you can't help me

[night cloak]

What is your issue , @south escarp ?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

[south escarp]

all support can't help me

[night cloak]

No one can if you don't tell the problem 🤦 , @south escarp .

[south escarp]

that another guy who has logged into his game using my Twitter account is still able to auto login it. Please revoke its access

and i changed all my information

[night cloak]

It can't be done . You either have to delete your account to do it , @south escarp .

[exotic orbit]

Is there a way to increase my max fps?

Currently its medium fps even on smooth for my Ipad Air 2.
My clanmate's Air 2 can go until HD and ultra fps though

[night cloak]

I don't think there is legal way to do it since fps are setted according to performance of the device .

[rapid hatch]

koi mod ya admin online h

[vital sluice]

@rapid hatch how can I help you ?

[night cloak]

Please Help Me

[desert garnet]

Hello , Can I login using Gmail from PC using Tencent Gaming Emulator ?
it says Unusable !

[night cloak]

Hello
Please help me one
I got unfair two months ago

[dry silo]

Please correct this error

[old geode]

@desert garnet You can't.Only facebook or twitter avaible in emulator for login.

[desert garnet]

wow 😦

Should be a solution to fix this to be honest .. I played on google play on Phone and just installed the emulator on PC and this happened . So , I should play from the start on PC . That's annoying !

[exotic orbit]

@desert garnet you can add a 2nd social media to your account

like add facebook login to that account, then you can play normally on emulator

for example i can login with twitter or facebook.
you can set it up so that you can login with google play & twitter/facebook

[night cloak]

Please read pinned message of the channel , @night cloak .

Please report it in game , @dry silo .

[desert garnet]

Wow Thanks a lot @exotic orbit Lemme check that ..

[desert garnet]

worked awesome Tysm !

[dry silo]

Okey @night cloak

[winged bramble]

@night cloak they still not replying my message

on my gmail

:((((

[wraith pine]

I was killed two times now by hackers in NA server tpp mode crown 1

[night cloak]

Can you read #481198147478224896 6.2 it will help you to understand about how much time it will take , @winged bramble .

Report them in game , @wraith pine .

As usual, the tournament broadcast is screwed up. Why this can’t get sorted before the tournaments, is beyond me.

[bronze apex]

Fix the stream

[night cloak]

Hello
I've played a hundred dollars. Now why have I been banned for two months ?

Check out pinned message of the channel , @night cloak .

@night cloak
Do not be tired
I have read the pinned message
But my account has been blocked from ignorance
Please guide me
Thanks.

[frozen prawn]

Day 6, no proper response.

[night cloak]

Sorry but devs are still encountering the issue about the suspension . Administrators will let you know soon when they will receive response about the issue from community team , @night cloak .

[hybrid plover]

The movement control doesn't come

[night cloak]

Restart the game to fix it , @hybrid plover .

[hybrid plover]

Tried it didn't work!!! :GWqlabsFeelsBadEh:

[sudden vault]

Go to Layout and save your layout again

[zenith heath]

Mod here?

[night cloak]

@hybrid plover try that !

[zenith heath]

@sleek plinth

[ripe moon]

I got pinged

[wise meteor]

Does anyone know when they are going to get round to fixing Bluetooth headphone compatibility on iPhones , so then the game doesn't go all quiet whenever you use them...?

[whole vapor]

Will u move PUBGM beta test on TestFlight?

[night cloak]

It will be fixed after enough reports in the game So make sure to report the issues in game , @wise meteor .

@night cloak
Can you give an explanation of why you banned without any reason? without saying that the messages embedded

[whole vapor]

Will anyone answer me?

[night cloak]

I am not a game developer 🤦. And the issue is still investigating by developers themselves after that you will know about it , @night cloak .

What is your question exactly ? What do you mean by testflight can you explain , @whole vapor ?

[whole vapor]

It's an app for testing beta apps

For iOS

Official app by Apple

[night cloak]

Oh! I don't know much about ios but the beta version for upcoming update is not released officially , @whole vapor .

[whole vapor]

So who can I contact for it? Because testing using TestFlight is much easier

[night cloak]

Maybe in game customer service , @whole vapor .

[whole vapor]

In game?

[hollow tulip]

Good morning, I have a question. How do you post YouTube videos to the server?

[night cloak]

Check out #481198147478224896 7.2 , @hollow tulip .

Yep , @whole vapor .

[whole vapor]

Ok

[hollow tulip]

Ok, thanks

[night cloak]

You're welcome ↑ ↓ .

[whole vapor]

10q

[wise meteor]

I reported the issue to them in game and they keep waffling on about being on mobile data and to try another network... For a start I'm on 100Mbps d/l fibre broadband lol... SO I explain to them it's widely reported, including popular youtubers complaining about the issue... 4-5 days later I get the same message about trying wifi instead of mobile data... I've explained the same issue to them about 3-4 times on this specific conversation I'm having with them, but just getting the same response

[night cloak]

Hello

I need help

My pubg acc is connected with my facebook..how can i connect it with another facebook acc?

[exotic orbit]

I dont think you can. You can add a twitter account though

[night cloak]

No way to connect with another fb?

😢

[zinc sorrel]

Lag with 20 ms

It starts right when i touch the ground

I cant pick up ,open doors or vault

Everyone is frozen in place but i can see my team mates move on the mini map

I can also hear them but they cant hear me

[night cloak]

Can I complete the mission in FPP or it have to be done in TPP

[obtuse eagle]

doesn't matter

[true grove]

guys how can me use volume button for fire??

there any software can do that?

[obtuse eagle]

octopus will work i think

[native moat]

Why Korean pubg have more items that can be bought by silver

[round ice]

because korean

[obtuse eagle]

could be cause of gov.

just like china

[true grove]

there no ban for using uctopus right?

[obtuse eagle]

don't know

[native moat]

Wht about using vpn

[round ice]

china has the newest version if i'm correct

[obtuse eagle]

don't do it

[native moat]

Will it ban me

[obtuse eagle]

it has different version number

true @round ice

i like ur pfp

[round ice]

thanks i made it

[obtuse eagle]

what's that thing

[round ice]

we shouldn't be chatting here

it's a sun btw

[obtuse eagle]

oh

look so good

[round ice]

👌

[obtuse eagle]

how come do u know Mandarin?

[chrome dragon]

How can I delete the guest account?

[obtuse eagle]

u can't

[wooden oasis]

Damm the game takes lots of time to load from yestaday

It loads every 5min in game also

[night cloak]

;-;'

[elfin zodiac]

@true grove yes, using octopus can and will get you banned

[obtuse eagle]

specs @wooden oasis

[true grove]

then

how to make volume button as fire button in pubg without ban

[elfin zodiac]

Please don't encourage people to use third-party software @obtuse eagle

[obtuse eagle]

yo

I said u can

I didn't say u should

wtf

[round ice]

aye chill

[obtuse eagle]

People just don't read whole convos

[elfin zodiac]

I did

[obtuse eagle]

no u didn't

[elfin zodiac]

I watch over support, I read what is said

[obtuse eagle]

and?

[true grove]

pubg mobile its too hard to aim and shoot i need to fix that

[obtuse eagle]

just ask the guy if I encouraged him or not @elfin zodiac

[round ice]

use e m u l a t o r

[obtuse eagle]

t r u e

[elfin zodiac]

I'm just saying @obtuse eagle

[obtuse eagle]

u wrongfully accused me bro @elfin zodiac

[round ice]

there is no need to be heated over anything my dudes c a l m d o w n

[elfin zodiac]

I didn't I just said not to

[obtuse eagle]

whatever

what's with this weird names people have

[pulsar geyser]

i m a pubg youtuber and i have 21 subscriber but i need 30 days unlimited room creation card pubg give 30 days room card

[obtuse eagle]

is it wizard or b<wizard

[pulsar geyser]

what

[elfin zodiac]

@pulsar geyser you need 1000 subs to do that

[obtuse eagle]

what's that thing after W

@pulsar geyser

[elfin zodiac]

@obtuse eagle take this to #chat.

[obtuse eagle]

come on

[elfin zodiac]

You are not helping, just chatting

[obtuse eagle]

and u are?

[elfin zodiac]

Trying to help, now go

[obtuse eagle]

u got some issues

[elfin zodiac]

@pulsar geyser you have to apply for content creator which requires 1000 followers on the streaming service you use

Nvm he left

[lime juniper]

He is still here.

[elfin zodiac]

Kinda, he isn't chatting anymore tho

[lime juniper]

And the requirement is 1 000. Not 10 000. Haha.

[elfin zodiac]

Oh, I thought it was 10000

My bad 😅

[obtuse eagle]

👀

[wooden oasis]

@obtuse eagle it takes too long time time start match like if we click start button it loads
2.when in a match suddenly it takes loading
3.when the match finished always and every match it show u were killed in last round without showing any points

[obtuse eagle]

the second is, I think cause of render lag

3rd doesn't happen to me

are u playing on mobile or emulator? @wooden oasis

[light perch]

The emulator is not loading up need help

[wooden oasis]

@obtuse eagle mobile

[obtuse eagle]

that's a rendering glitch @keen hare

[keen hare]

Yeah

[obtuse eagle]

could cause because of overheating

[night cloak]

Go to #504819353049628683 and select 🇪 then you can ask in #emulator-support for help , @light perch .

[obtuse eagle]

or some other interferences @keen hare

[keen hare]

And there's some bug when vaulting through window

[obtuse eagle]

@wooden oasis what happens when u press start?

🤔 @keen hare

[keen hare]

Even u can die

[obtuse eagle]

character animation is weird when vaulting through windows?

[wooden oasis]

@obtuse eagle it takes 15 sec to load the whole game and then countdown starts

[keen hare]

Yes

And u can't move anywhere

[obtuse eagle]

oh @wooden oasis

[keen hare]

When i move my health decreased

[obtuse eagle]

which soc does ur device have? @wooden oasis

[keen hare]

But i don't have screenshot for it

[wooden oasis]

@obtuse eagle mi note 4

[marble thicket]

No one there to help in emulator support 😑

[obtuse eagle]

that animation glitch is an old issue, i don't know what causes it @keen hare

but that health issue never happened to me @keen hare

[keen hare]

I hope it'll fixed ASAP

[obtuse eagle]

amen

my friend had the same mobile he didn't have this issue @wooden oasis

try reinstalling the game

[wooden oasis]

I m facing this issue from ystday @obtuse eagle

Ok

[obtuse eagle]

clearing cache should help

but if it doesn't reinstall the game

[keen hare]

Oh maybe it's ur internet connection

[obtuse eagle]

could be

[night cloak]

You can try tagging Phil_Violated#2828 .He might help if he is available , @marble thicket .

[marble thicket]

@night cloak yeah i see bro

[keen hare]

@iron wyvern i can't open it

[night cloak]

Don't click on advertisement , @keen hare by other players .

[keen hare]

Hahaha

I think that's something important

[night cloak]

Maybe . but links are not allowed here .

[keen hare]

Oh

[night cloak]

How do we become a partner of PUBG mobile?

[young anchor]

why are people just living in 1 hp all the time

SOMEONE nerf M762

[night cloak]

How do we become a partner of PUBG mobile?

[ancient olive]

Please fix this.. Evryime game ends the screen froze and i hv to restart evry friggin time

[night cloak]

It's known issue . Please report it in game , @ancient olive .

How do we become a partner of PUBG mobile?

[elfin zodiac]

@night cloak took the words right out of my mouth

[night cloak]

What do you mean? You mean community partner role , @night cloak ?

@elfin zodiac ?

I mean official partner of PUBG

Hello
Someone guides me?
About limited account
Restriction: Download the game from the authoritative store. Your game's version is fluffy

[obtuse eagle]

fluffy?

😂

[night cloak]

Try downloading the game from play store or app store , @night cloak .

@night cloak
Clear the game and reinstall the game
I downloaded the game from galaxy apps

[elfin zodiac]

@tough fiber no customs in this chat, delete that

Thanks

[tough fiber]

👌

[elfin zodiac]

@night cloak where did you download pubg from ?

[night cloak]

You can download from Google play store , @night cloak ?

@elfin zodiac
Galaxy Apps Store : in Samsung

[elfin zodiac]

@night cloak do you have Google play ?

[night cloak]

@night cloak
I downloaded the game from the Samsung store due to the purchase of UC

Try downloading from official site or google play store in order to solve the issue , @night cloak .

[elfin zodiac]

@night cloak I think the game sees the samsung store as unofficial, you will need to download it from, what arcnyte just said

[night cloak]

@elfin zodiac
I connected the game to Gmail
On my phone, the play store is also installed

[elfin zodiac]

@night cloak try downloading it from the play store

[night cloak]

So download from play store . Your progress will be saved .

[livid blaze]

How can i report a hacker through mails

[night cloak]

@night cloak
@elfin zodiac
Now for me there is a two month limitation
I'm so sad
I gave a royal plus 1,800 Uc 😭

[elfin zodiac]

That sucks, sorry for your loss

[night cloak]

Read #481198147478224896 5.1 , @livid blaze .

[elfin zodiac]

You can try contacting suppory

Support*

[livid blaze]

I need mail id

Of tencent

[night cloak]

@elfin zodiac
How can I call support?
I sent emails several times. After only 5 days, I just sent a computerized message

[elfin zodiac]

You have to wait, it's a timely process

[night cloak]

Please don't use email as you will receive a default reply from bot . you can try in game customer service, @livid blaze .

[livid blaze]

I left that game

I have proof of video

Of cheater

[e-mail]

Right?

I record the full game

[night cloak]

It won't work . No one can help you there , @livid blaze .

[livid blaze]

While spectating

[night cloak]

I was level 50
8100 Uc bought 😭
that is not fair

[livid blaze]

Where can i report now?

[night cloak]

Try in game support .

[livid blaze]

Ok can i send video there?

Bcz without proof it will not work

[night cloak]

Yes , sure !

[timid hornet]

hello

i was on my phone

but im using discord on a pc

[night cloak]

How can I help you , @timid hornet?

[timid hornet]

well my PUBG on mobile kept crashing

and i redownloaded it

[elfin zodiac]

At what part ?

[night cloak]

Does it crashes after tencent logo ? @timid hornet

[timid hornet]

yes

[night cloak]

Currently i have no solution for it . Which device you are using ? @timid hornet

[timid hornet]

i was playing it on my phone

[night cloak]

Which phone model you are using , @timid hornet ?

[next shoal]

@timid hornet what phone were you using?

[timid hornet]

an iPhone x

[next shoal]

Oof. Shouldn’t be doing that.

@timid hornet have you tried hardbooting your phone?

[timid hornet]

no

[next shoal]

If you re-downloaded it and it still does that, that’s the only thing left I can think of.

[elfin zodiac]

@next shoalhello father coming back to the server ?

[timid hornet]

what?

[next shoal]

@elfin zodiac I’ve never left. Just haven’t had time to do stuff.

@timid hornet hard boot.

[timid hornet]

ok l

let me try that

[elfin zodiac]

I know, I'm saying that you are actually active

[timid hornet]

give me a sec

[next shoal]

@timid hornet I would also make sure to close all the other apps that are open before you try opening PUBGm.

@elfin zodiac I’ve also always been sorta active. :p Just in the staff chats. :p So nobody sees me.

[elfin zodiac]

Gimme access

[next shoal]

Lol no

[elfin zodiac]

Jk

I mean it wouldn't change much either way 😂

[next shoal]

Lol

[timid hornet]

Wolf

i tryed that

[harsh reef]

I cant see my facebook friends in my friends list
Does anyone know why this is happening?

[elfin zodiac]

@harsh reef it's glitching

[timid hornet]

and then opened PUBG

and it crashed again

[harsh reef]

Yeah but its been happening for past 3 days

[next shoal]

@timid hornet and you say you’ve re-downloaded it?

[elfin zodiac]

@harsh reef try to repair the game

[timid hornet]

yes but i did not try doing it now

[elfin zodiac]

Because you will be signing out and repairing the game files so it should reset it

[timid hornet]

i signed back in

[next shoal]

Hmmm. What internet are you using? WiFi or cellular.

[timid hornet]

WiFi

[next shoal]

What are your speeds about?

[timid hornet]

let me check

[elfin zodiac]

#thisiswhyiphonessuck

[next shoal]

#ihaveaniphone....

[timid hornet]

i have a samsung

and iphone

[next shoal]

Does it work on your Samsung?

[timid hornet]

let me see

[elfin zodiac]

#changetoandroid....

[timid hornet]

it says PUBG can not be supported on this phone

[next shoal]

What phone is it?

[elfin zodiac]

^

[timid hornet]

a note 8

[elfin zodiac]

Dafook

Why doesn't it support it 🤔