#questions | PUBG MOBILE | Page 259

runic niche Nov 28, 2018, 12:10 AM

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Perhaps emulator anticheat is more strict? I dunno

cloud siren Nov 28, 2018, 12:10 AM

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my friends got thiss problem too

runic niche Nov 28, 2018, 12:10 AM

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Did you friend use GFX tool?

cloud siren Nov 28, 2018, 12:10 AM

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in emulator you cannot download the gfx

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its only for playing

runic niche Nov 28, 2018, 12:10 AM

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So you never used GFX tool?

cloud siren Nov 28, 2018, 12:10 AM

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i used it on android

runic niche Nov 28, 2018, 12:11 AM

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Were you banned on android?

cloud siren Nov 28, 2018, 12:11 AM

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with the same account

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no

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while im playing on emulator

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theres a pop up , it said "Data has changed"

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i dont knowwhy

runic niche Nov 28, 2018, 12:11 AM

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I don't' think it was GFX tool's fault

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There is a bug where emulator players are getting a bug that says "do not use cracked version" llike you described

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Also, everyone who has been banned will be unlocked on January 27 for some reason

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This may be a bug

cloud siren Nov 28, 2018, 12:12 AM

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so many players ..

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yea me too

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thats the problem

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aaaaaah

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😦

night cloak Nov 28, 2018, 12:12 AM

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Slayer and his gfx tools.

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I'd assume he gets paid from GFX tools

cloud siren Nov 28, 2018, 12:13 AM

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im not using cheat or modding or scripting org anything else

tardy grove Nov 28, 2018, 12:13 AM

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Me too ban

cloud siren Nov 28, 2018, 12:13 AM

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this is weird

tardy grove Nov 28, 2018, 12:13 AM

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I play emulator and mobile same account

runic niche Nov 28, 2018, 12:13 AM

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@night cloak I have no connection to them

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More power for the player, as I like to say

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But as always, use it at your own risk

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@cloud siren Some people who got banned never used GFX tool in their life

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Contact customer support and see if they can help you

cloud siren Nov 28, 2018, 12:14 AM

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no , you can scroll up , theres a player named Darken Hunter that using GFX and got suspended

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i just did

runic niche Nov 28, 2018, 12:15 AM

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keep scrolling up

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you will see players who never used GFX tool get banned

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howeveer I see the common issue is that it is emulator

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so this is an emulator bug

cloud siren Nov 28, 2018, 12:15 AM

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ooh,,,

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so the point is

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this is just a bug

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from emulator

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i see

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dont know why but im afraid , cz i never playing with any cheats or kinda things

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its all right if its just a bug

tardy grove Nov 28, 2018, 12:20 AM

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Its 4 days since my account got suspended😓

cloud siren Nov 28, 2018, 12:20 AM

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@tardy grove you are using emulator ?

woven coral Nov 28, 2018, 12:42 AM

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@tardy grove i got banned for playing from playstore version.

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no gfx nothing used

sullen sigil Nov 28, 2018, 12:47 AM

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Cheese sandwich

slate apex Nov 28, 2018, 12:54 AM

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@cloud siren i think this is a false positive wave, alot of people got banned. never even heard of gfx in my whole life and i got banned. my elite pass going to waste

potent lintel Nov 28, 2018, 1:09 AM

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Hey guys

runic niche Nov 28, 2018, 1:09 AM

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What's your problem

potent lintel Nov 28, 2018, 1:09 AM

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is that possible to purchase season pass by Paypal ?

runic niche Nov 28, 2018, 1:09 AM

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Yes

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ios or android?

potent lintel Nov 28, 2018, 1:10 AM

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android

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are u sure dude ?

runic niche Nov 28, 2018, 1:10 AM

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link your paypal to google play store

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boom, now you can buy royale pass with paypal

potent lintel Nov 28, 2018, 1:10 AM

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Thanksss 😗

runic niche Nov 28, 2018, 1:11 AM

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you will need a paypal with a credit card or bank account connect to it though

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you can work around this though, and i can tell you how

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just tell me if you need help

potent lintel Nov 28, 2018, 1:11 AM

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Sure dude .. tks for help

flat echo Nov 28, 2018, 1:17 AM

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How can i post in #clans

runic niche Nov 28, 2018, 1:23 AM

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tag a mod or admin

storm flumeBOT Nov 28, 2018, 1:36 AM

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Please refer to FAQ 7.4 in #481198147478224896 for further information, @flat echo. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

pallid silo Nov 28, 2018, 1:36 AM

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Help?

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📎 image0.png

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📎 image0.png

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📎 image0.png

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What happen ???

flint garnet Nov 28, 2018, 1:40 AM

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@pallid silo please report it in the game.

night cloak Nov 28, 2018, 1:46 AM

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plz help

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there this glitch where

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im stuck here

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📎 unknown.png

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i gone in that door from the house and kept closing/opening while going in

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then i got stuck and everyone from my team was laughing at me ;-;

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i can still shoot from those windows to kill ppl

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but cant get out

zealous notch Nov 28, 2018, 1:51 AM

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Can we post links?

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There’s a page on Instagram exposing hackers

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With video proof

neon patio Nov 28, 2018, 1:53 AM

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@night cloak Some parts of the map will be a bit buggy, I would avoid cornering yourself next to doors.

night cloak Nov 28, 2018, 1:53 AM

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so there are other places also like that?

neon patio Nov 28, 2018, 1:54 AM

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@night cloak Yes, there are a few locations that result in becoming stuck. A good way to get unstuck is to have a partner park a vehicle next to you so you can get into it.

night cloak Nov 28, 2018, 1:54 AM

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k

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ye once i got stuck in a vehicle and my friend destroy it

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the car was stuck in like a pole or something

neon patio Nov 28, 2018, 1:55 AM

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@zealous notch Links are not allowed, they would be removed by the bot. Regarding any hackers, the best approach would to be reporting their profiles via in-game.

zealous notch Nov 28, 2018, 1:56 AM

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Well that doesn’t do anything cause there’s a hack that lets them become unbanable(: and if they do get banned everytime it’s just 10 minutes

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Also they’re able to see who has reported them

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So yeah yikes

neon patio Nov 28, 2018, 1:59 AM

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@zealous notch There is no such thing as an "unbannable" hack, those hacks typically mean it's "undetectable".

zealous notch Nov 28, 2018, 2:00 AM

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Oh well ☕️

neon patio Nov 28, 2018, 2:02 AM

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I'm unaware of any hack obtaining reports from other players, and its very unlikely to become a thing. Reporting players in-game gives moderators a tip to investigate players using hacks undetectable to the system.

haughty cypress Nov 28, 2018, 2:02 AM

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Yeah, there is no such thing as an un-bannable hack. Cheats and anti cheat systems work the same in that they both can never be stopped from improving

sweet quartz Nov 28, 2018, 2:17 AM

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Yo ...are there any devs in this chat

wet lantern Nov 28, 2018, 2:18 AM

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Me and my friend were playing and three seconds later we fall through the map

sweet quartz Nov 28, 2018, 2:18 AM

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Guys... are there any devs here

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Or someone from the game support team

wet lantern Nov 28, 2018, 2:19 AM

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I dont think so there are only Admins and Mods

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online

sweet quartz Nov 28, 2018, 2:20 AM

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Rip then

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@half kayak can u pass on a query to some dev here?

tardy grove Nov 28, 2018, 2:36 AM

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@sweet quartz whatz problem

wraith brook Nov 28, 2018, 2:56 AM

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@sweet quartz They will say the same thing as we will tell .

tired goblet Nov 28, 2018, 3:00 AM

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Why I am not able to Play PUBG Mobile Lite?

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It sasy 'Your Device is capable of running PUBGMOBILE' & then closes

night cloak Nov 28, 2018, 3:10 AM

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That's cheater channel please report them

analog vortex Nov 28, 2018, 3:16 AM

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Can we purchase UC in one account and send it to another?

next bronze Nov 28, 2018, 3:17 AM

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U need to access the pther account and purchase UC from there

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U cant send uc to other people

analog vortex Nov 28, 2018, 3:18 AM

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I have 2 accounts and unwanted UC in the same, is there no way to transfer it?

next bronze Nov 28, 2018, 3:18 AM

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No

supple wasp Nov 28, 2018, 3:19 AM

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@analog vortex you can't transfee uc but you may gift an item from second id to your main account in order to use uc

rapid hatch Nov 28, 2018, 3:58 AM

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hello

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any mod or admin here

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need help

wind wind Nov 28, 2018, 3:59 AM

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hii check my video plzz

rapid hatch Nov 28, 2018, 3:59 AM

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which video

wind wind Nov 28, 2018, 4:00 AM

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plz like and share if u like

wraith brook Nov 28, 2018, 4:02 AM

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@wind wind Hey! This is not a proper channel for you . Go to another channel please.

rapid hatch Nov 28, 2018, 4:02 AM

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I liked it

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hello

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is this pubg mobile official discord

wraith brook Nov 28, 2018, 4:03 AM

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Don't chat here . Move to #chat for your conversations.

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@rapid hatch Yes.

rapid hatch Nov 28, 2018, 4:03 AM

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I need help

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I was playing pubg mobile

obsidian minnow Nov 28, 2018, 4:04 AM

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@runic niche can you help me bro?

rapid hatch Nov 28, 2018, 4:04 AM

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and got suspended for 2 month

wraith brook Nov 28, 2018, 4:04 AM

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@rapid hatch Feel free to ask anything.

rapid hatch Nov 28, 2018, 4:04 AM

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i think it's for 2019 27 jan

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and i really don't get the reson

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I used official app of pub mobile

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but msg say it was cracked

wraith brook Nov 28, 2018, 4:05 AM

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@rapid hatch Have you used the GFX tool or so called app?

rapid hatch Nov 28, 2018, 4:05 AM

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no i not used any guys tool

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I play

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my game on tencent and mobile both

obsidian minnow Nov 28, 2018, 4:07 AM

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@runic niche

wind wind Nov 28, 2018, 4:07 AM

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ok thanks bhai mai pehli baar discord use krr raha hoon

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mere ko nai pata tha bhai

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sorry

wraith brook Nov 28, 2018, 4:08 AM

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@rapid hatch If you feel you have been banned for no reason , feel free to contact them via in built option. Go to settings look at left corner , there is a option of customer service.

wind wind Nov 28, 2018, 4:08 AM

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sorry bhai koi galti ho gayi to maaf karr doo

haughty cypress Nov 28, 2018, 4:08 AM

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Yes we know you speak hindi @wind wind

wind wind Nov 28, 2018, 4:08 AM

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mere saath koi pubg khelga

haughty cypress Nov 28, 2018, 4:08 AM

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Try seeking for help with a more common language

wind wind Nov 28, 2018, 4:09 AM

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kaaa bhaiwa...kaa angreji me kahat ho

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what the hell u r talking

haughty cypress Nov 28, 2018, 4:09 AM

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No u

obsidian minnow Nov 28, 2018, 4:09 AM

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I got banned because nothing. Im playing then it alert Data changing. How can i get unban now @runic niche

rapid hatch Nov 28, 2018, 4:09 AM

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I tried but no response

haughty cypress Nov 28, 2018, 4:10 AM

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Ehm, slayer 9000 isnt a mod @obsidian minnow

wraith brook Nov 28, 2018, 4:10 AM

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@rapid hatch When you messaged them ?

rapid hatch Nov 28, 2018, 4:10 AM

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around 2 hour ago

wraith brook Nov 28, 2018, 4:10 AM

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@rapid hatch Oh ... wait for 2-3 days.

tardy grove Nov 28, 2018, 4:10 AM

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Just wait till unban

rapid hatch Nov 28, 2018, 4:11 AM

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but I did some Google and YouTube all are saying they will not respond

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best way to contact is discord

wraith brook Nov 28, 2018, 4:11 AM

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@rapid hatch Usually they respond in 2-3 days . If not , send another message.

tardy grove Nov 28, 2018, 4:11 AM

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Here mods cant help as they are not devs and that ingame message is bot which says wait till unban thats all

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I tried already

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4 days ago

rapid hatch Nov 28, 2018, 4:12 AM

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also I just purchased the season 4 RP

tardy grove Nov 28, 2018, 4:12 AM

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No use

obsidian minnow Nov 28, 2018, 4:12 AM

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I sent an email to tencent support but an auto mail again

tardy grove Nov 28, 2018, 4:12 AM

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Me too @rapid hatch

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Waste of elite pass

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Waste of money

rapid hatch Nov 28, 2018, 4:13 AM

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yeah

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main problem is

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I got banned for nothing

obsidian minnow Nov 28, 2018, 4:13 AM

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nothing they will help me

rapid hatch Nov 28, 2018, 4:13 AM

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they are saying it's cracked

tardy grove Nov 28, 2018, 4:13 AM

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😂

rapid hatch Nov 28, 2018, 4:13 AM

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but it is official

tardy grove Nov 28, 2018, 4:14 AM

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Lesson : dont buy elite pass from next

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😭

obsidian minnow Nov 28, 2018, 4:14 AM

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Just login and got baned

rapid hatch Nov 28, 2018, 4:14 AM

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yeah i am thinking same

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I am thinking to claim my money via google

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play store

tardy grove Nov 28, 2018, 4:15 AM

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Nah they dont refund

rapid hatch Nov 28, 2018, 4:15 AM

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why

tardy grove Nov 28, 2018, 4:15 AM

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They tell to contact game devloper

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We cant contact game devloper

haughty cypress Nov 28, 2018, 4:16 AM

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According to terms and services, asking for a refund is a ban sooo @rapid hatch

tardy grove Nov 28, 2018, 4:16 AM

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We are already banned @haughty cypress

rapid hatch Nov 28, 2018, 4:17 AM

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but I already got banned for really no reason

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please check my stats

haughty cypress Nov 28, 2018, 4:17 AM

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Just get a refund i guess

rapid hatch Nov 28, 2018, 4:17 AM

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my I'd is

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ImmortalLORD

haughty cypress Nov 28, 2018, 4:17 AM

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Im not game dev lols

tardy grove Nov 28, 2018, 4:17 AM

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We buy elite pass and unban 24th jan after season ends

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Whats use

rapid hatch Nov 28, 2018, 4:17 AM

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I had never used any hack or gfx

haughty cypress Nov 28, 2018, 4:18 AM

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Hyper oof

tardy grove Nov 28, 2018, 4:18 AM

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If we get refund we can buy season 5 passs

rapid hatch Nov 28, 2018, 4:18 AM

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bcoz my mobile is very good

haughty cypress Nov 28, 2018, 4:18 AM

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Have you tried using any controllers or octopus app? @tardy grove @rapid hatch

tardy grove Nov 28, 2018, 4:19 AM

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No i play in memu emulator and asus zenfone

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I sent app and obb from mobile to memu

rapid hatch Nov 28, 2018, 4:19 AM

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I am playing in tencent

tardy grove Nov 28, 2018, 4:19 AM

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I think that cause this

rapid hatch Nov 28, 2018, 4:19 AM

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and j6 mobile

haughty cypress Nov 28, 2018, 4:19 AM

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Oof j6 sucks

rapid hatch Nov 28, 2018, 4:19 AM

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hahaha but it's not lagging

haughty cypress Nov 28, 2018, 4:20 AM

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I have a j7 pro, i can't stand the medium frame rates

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So i use tablets instead :/

rapid hatch Nov 28, 2018, 4:20 AM

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I have locked my graphics on smooth

haughty cypress Nov 28, 2018, 4:21 AM

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Frame rates are more important to me

tardy grove Nov 28, 2018, 4:21 AM

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I already wasted lots of time and money on my account and now dont want to waste time here coz chatting here is no use bye ....

rapid hatch Nov 28, 2018, 4:21 AM

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same here

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is all about frame rate

haughty cypress Nov 28, 2018, 4:21 AM

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He most my j7 pro can do is smooth graphics, medium fps

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@rapid hatch you do know the difference between graphics and fps right?

rapid hatch Nov 28, 2018, 4:21 AM

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I don't know why

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but In my phone its good

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yeah

haughty cypress Nov 28, 2018, 4:22 AM

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Alright good

rapid hatch Nov 28, 2018, 4:22 AM

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frame per sec

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tencent

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tbg

tardy grove Nov 28, 2018, 4:22 AM

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@night cloak go #emulator-support

rapid hatch Nov 28, 2018, 4:23 AM

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means no help from here

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:(

tardy grove Nov 28, 2018, 4:24 AM

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Just wait 2 months👀 @rapid hatch

rapid hatch Nov 28, 2018, 4:24 AM

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haha it's impossible for me

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and i got banned without any reason so now it's just impossible for me to use any money on pubg in future

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and now I also try to ask for refund

idle violet Nov 28, 2018, 4:39 AM

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What is the update i got this morning?

tardy grove Nov 28, 2018, 5:03 AM

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🤔

flint ermine Nov 28, 2018, 5:03 AM

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Can i use this server emotes , as GLOBAL EMOTE ? @modern gale

tardy grove Nov 28, 2018, 5:03 AM

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If u have nitro @flint ermine

night cloak Nov 28, 2018, 5:13 AM

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You have to reach mee6 level 50 for global emotes , @flint ermine.

icy carbon Nov 28, 2018, 5:14 AM

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I had a patch update. What’s new?

floral fern Nov 28, 2018, 5:26 AM

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📎 IMG_20181128_062628_709.jpg

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Is this limited to regions or........?

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🤔

loud epoch Nov 28, 2018, 5:30 AM

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Chicken dinner Fest Puzzle has some issue with exchanging same pieces of puzzle. The exchanged puzzle is no more there.

tired goblet Nov 28, 2018, 5:30 AM

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Vault Button

floral fern Nov 28, 2018, 5:33 AM

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@tired goblet yea ik

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I dont see it in my game

tardy grove Nov 28, 2018, 5:45 AM

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@loud epoch it takes 2 pieces to exchange for 1 piece of ur choice

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So exchange only if u have 3 pieces

feral crypt Nov 28, 2018, 5:45 AM

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@neon patio i lost my account any idea on how to get it back (i was signed in to gamecenter) i spent money on it too 😭

rare helm Nov 28, 2018, 5:48 AM

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What's in the 1mb update? Any idea

tardy grove Nov 28, 2018, 5:49 AM

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😂 just cry

feral crypt Nov 28, 2018, 5:49 AM

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Uhhh

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I wasted $300

opaque mist Nov 28, 2018, 5:49 AM

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@feral crypt how did you lose it?

tardy grove Nov 28, 2018, 5:49 AM

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We also got banned for no readon 4 days ago i spent 70$ and all wasted

flint garnet Nov 28, 2018, 5:50 AM

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@feral crypt contact customer support in the game

feral crypt Nov 28, 2018, 5:50 AM

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They don’t answer

flint garnet Nov 28, 2018, 5:50 AM

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It may take a while to get a reply

ripe wing Nov 28, 2018, 5:50 AM

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📎 Screenshot_2018-11-28-10-49-52-01.png

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WTF

night cloak Nov 28, 2018, 5:50 AM

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Which version of game it is , @floral fern ? Because it is a vault option and it is not available for global version.

feral crypt Nov 28, 2018, 5:50 AM

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3 months

flint garnet Nov 28, 2018, 5:51 AM

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@ripe wing you probably violated some terms of service

feral crypt Nov 28, 2018, 5:51 AM

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And the email they give doesnt work

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It just says failed to login try again

floral fern Nov 28, 2018, 5:52 AM

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Its the global version

night cloak Nov 28, 2018, 5:54 AM

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This is the known issue .And it is happened with lots of players .Please dm your in game name and id to @tidal warren . In order to solve it , @ripe wing .

ripe wing Nov 28, 2018, 5:54 AM

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@flint garnet i am just copy my obb to emulator

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@night cloak i just done

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@night cloak but why this problem occurs

opaque mist Nov 28, 2018, 5:57 AM

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we don't know

ripe wing Nov 28, 2018, 5:57 AM

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😔

feral crypt Nov 28, 2018, 6:00 AM

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@night cloak it was TØ•Orange

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But it was a dot thats usable and i don’t remember how i got it in my name

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Id be happy if i got my money back

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But i really want my backpack back

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It was the halloween one😭

opaque mist Nov 28, 2018, 6:03 AM

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ok

night cloak Nov 28, 2018, 6:03 AM

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@ripe wing. Not sure .Devs are trying to solve the issue.

floral scaffold Nov 28, 2018, 6:07 AM

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It has happened for a thousand times. Just be patient.

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Me too, is a victim of that ban wave

earnest pumice Nov 28, 2018, 6:07 AM

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@tidal warren @mint dagger when we will get those fix

slate apex Nov 28, 2018, 6:09 AM

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i think the new patch today is to prevent the 3rd party ban bug

grand hare Nov 28, 2018, 6:09 AM

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Why my fps drops to 10 to 15 when my battery is below 60%???

night cloak Nov 28, 2018, 6:13 AM

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Which device you are using , @grand hare ?

tardy grove Nov 28, 2018, 6:22 AM

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@night cloak i want to tell that DMing ID and username to kitkat doesnt solve the issue they just send it to developers and we have to wait for them

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U said DM to solve issue

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I will it was easy as that 😕

night cloak Nov 28, 2018, 6:23 AM

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Yep , @tardy grove . But this will help to encounter the problem .

tardy grove Nov 28, 2018, 6:23 AM

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😩

copper burrow Nov 28, 2018, 6:30 AM

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Linked my account to Twitter as a back up, only to receive a 2 months suspension. Contact developers they say I broken terms and conditions thats all cannot be undone. Total crap after spending 2k on the items. Anyone facing same issue as me?

tardy grove Nov 28, 2018, 6:32 AM

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@copper burrow me

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I buy total 1800uc

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And ban 👀

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My friends laugh at me for loosing money

crisp socket Nov 28, 2018, 6:33 AM

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Anyone got that glitch where the friends and invite tab from the left side completely dissapears??

sinful nexus Nov 28, 2018, 6:33 AM

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I got banned for 2 months because my teammate reported for killing him accidentally

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Save me!

jolly wing Nov 28, 2018, 6:35 AM

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I play in iPhone ,and game was downloads from AppStore. Wtf ?

📎 image0.png

night cloak Nov 28, 2018, 6:37 AM

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Please dm your in game name and character id to @tidal warren to investigate the issue , @jolly wing .

jolly wing Nov 28, 2018, 6:38 AM

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I just do it

plush kelp Nov 28, 2018, 6:38 AM

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Hello Admin and Everyone can you check my image share. I have found A cheater WHICH THIS PLAYER (DigihPra from Indonesia) now in Top Asia Server S4. I Have an evidence which this player is a cheater. FYI, This cheater is used cheat anti banned and He is now in X Team clan which His leader (X Sinchan) also a cheater Top Asia Server S2. Please tencent @TraineeNominee investigated the cheater And Please GIVE A Minor Update for wipe the cheater. I hope your forward. Thx @CayaN @jornod @nick

night cloak Nov 28, 2018, 6:38 AM

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@sinful nexus do as I stated above. ^

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It's a game bug.It gets fixed when you reopen the game , @crisp socket .

crisp socket Nov 28, 2018, 6:40 AM

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Its annoying

grand hare Nov 28, 2018, 6:40 AM

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@night cloak moto x play

night cloak Nov 28, 2018, 6:40 AM

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Yes .Buy there is no permanent fix for it.

grand hare Nov 28, 2018, 6:41 AM

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I have used gfx to play on balanced.....

night cloak Nov 28, 2018, 6:41 AM

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Can you tell your device specs ,@grand hare?

grand hare Nov 28, 2018, 6:41 AM

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615soc

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2gb ram

night cloak Nov 28, 2018, 6:41 AM

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Don't use gfx tool .It can lead to permanent ban.

grand hare Nov 28, 2018, 6:41 AM

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32gb internal

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I know but I wasn't able to select balanced

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Whenever battery reach 59% game lag af

night cloak Nov 28, 2018, 6:43 AM

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Please read last line of #481198147478224896 1.2 it will clear your doubt , @grand hare .

tardy grove Nov 28, 2018, 6:45 AM

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Damn lot of guys got ban and still no update from devs

thorny spindle Nov 28, 2018, 6:47 AM

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Latest update:
The Battery symbol does not reflect the correct amount of power on the device (iOS)
Distance travelled is not being recorded, for Clan training (iOS)
Kills not being recorded correctly, ie: my first game after the update I killed a three man squad and found only two kills were recorded. I was the only other player in the area. (iOS)
I have reported this in game as well.

dry trellis Nov 28, 2018, 6:47 AM

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Why isn't my scope swap button showing?

faint shadow Nov 28, 2018, 6:53 AM

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Can som1 explain me this ranking logic 😡

📎 image0.png 📎 image1.png 📎 image2.png

dry trellis Nov 28, 2018, 6:57 AM

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What's wrong in this, everything seems Al right

faint shadow Nov 28, 2018, 6:58 AM

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3 kills 14min survival 267 heals 8th position rating 68.5 +24 points
Just 2games after in the same rank
6kills 15min survival 90heals 5th n rating of 92 +17points
So drop of 7points for bettering my stats n matchranking ?

dry trellis Nov 28, 2018, 6:59 AM

#

So, what's wrong with that?m

faint shadow Nov 28, 2018, 7:00 AM

#

For better stats in the same rank should you get atleast the same if not more points?

wraith brook Nov 28, 2018, 7:00 AM

#

@dry trellis Some people are having the same issue . Repair your game once then turn on the quick scope option again . It will show.

faint shadow Nov 28, 2018, 7:01 AM

#

@dry trellis

📎 image0.png

vital sluice Nov 28, 2018, 7:02 AM

#

@faint shadow can u show the screenshot of the #4th place game

faint shadow Nov 28, 2018, 7:02 AM

#

@vital sluice sure one sec

dry trellis Nov 28, 2018, 7:03 AM

#

Thanks

faint shadow Nov 28, 2018, 7:05 AM

#

@vital sluice here

📎 image0.png

vital sluice Nov 28, 2018, 7:05 AM

#

If u died soon, your points will obiously reduce by a lot . And the higher you rank ,the points you gain will reduce. Same way if u are in higher rank ,u die soon the points will lose will be a lot compared to the lower rankings. Also health recoverd stats do affect the points you earn . @faint shadow

faint shadow Nov 28, 2018, 7:06 AM

#

Its not the 4th position match am talking about

#

Ins between the #8th position n #5position games

vital sluice Nov 28, 2018, 7:06 AM

#

Me neither, I mentioned overall

grand hare Nov 28, 2018, 7:07 AM

#

@night cloak but that doesn't relate to my prob...M saying why my game starts to lag badly when battery is below 60%, till 60% I used gfx to set fps at 40 but after that game suddenly give me 10-15fps with heavy 0fps issues idk why this is happening even 10fps doesn't make any sense of 50% battery

vital sluice Nov 28, 2018, 7:07 AM

#

That's how the ranking system works. Your health restored also plays an important aspect in the points earned . @faint shadow

faint shadow Nov 28, 2018, 7:07 AM

#

7points worth !!?

#

Even if other starts are better

vital sluice Nov 28, 2018, 7:08 AM

#

Sometimes you play with higher ranked players and sometimes lower ranks. It also affects the points earn. I play duo fpp and the points earned sometimes is unpredictable @faint shadow

faint shadow Nov 28, 2018, 7:10 AM

#

3 out of the 4members same the only veritable is the auto matched players
Am checking their ranking n replying

vital sluice Nov 28, 2018, 7:12 AM

#

I'm talking about the match u enter in. You maybe sometimes matched up against crown players and sometimes gold ranked players. @faint shadow

night cloak Nov 28, 2018, 7:12 AM

#

Did you tried repairing the game?@grand hare

grand hare Nov 28, 2018, 7:15 AM

#

This prob is since when I started to play this game...Nd many time game automatic nd manually got repaired

summer gazelle Nov 28, 2018, 7:17 AM

#

Hello all
My pubg mobile isnt opening

#

it open And it directly come to homescreen

#

@everyone

grand hare Nov 28, 2018, 7:19 AM

#

@summer gazelle try cleaning cache

summer gazelle Nov 28, 2018, 7:19 AM

#

how

grand hare Nov 28, 2018, 7:20 AM

#

Select game go to its setting find clear cache

#

📎 Screenshot_20181128-125032.png

#

Like this

night cloak Nov 28, 2018, 7:21 AM

#

It might be your device problem then , @grand hare .

grand hare Nov 28, 2018, 7:23 AM

#

:|

waxen tide Nov 28, 2018, 8:01 AM

#

anyone noting that your rating hasnt changed since this latest small patch that just came out?

#

oh wait never mind my friend had us on the wrong server

oak lake Nov 28, 2018, 8:26 AM

#

My account has been banned for 10 years

#

Although I was not using any hacks or cheats

#

📎 Screenshot_2018-11-28-00-31-39-505_com.tencent.ig.png

ornate adder Nov 28, 2018, 8:30 AM

#

@oak lake did u use gfx tool anytime?

oak lake Nov 28, 2018, 8:31 AM

#

Yes only one time to play in hd

dusky grail Nov 28, 2018, 8:32 AM

#

that made you banned.

ornate adder Nov 28, 2018, 8:33 AM

#

@oak lake unfortunately that's the reason

#

Well u can hope they'll unban all the people who used gfx

oak lake Nov 28, 2018, 8:35 AM

#

Many of my friends use it

#

Gfx tool is not a hack

stark pumice Nov 28, 2018, 8:37 AM

#

It can be.

small scaffold Nov 28, 2018, 8:37 AM

#

got banned too for 2 months

oak lake Nov 28, 2018, 8:37 AM

#

@small scaffold for using gfx tool??

small scaffold Nov 28, 2018, 8:37 AM

#

no

#

i think

stark pumice Nov 28, 2018, 8:37 AM

#

Theres allready to many hackers about to go find a new game to play

small scaffold Nov 28, 2018, 8:38 AM

#

using phoenixos

#

pc emulator

oak lake Nov 28, 2018, 8:39 AM

#

Can the ban be removed in any possible way

small scaffold Nov 28, 2018, 8:40 AM

#

no

#

i had royale pass lvl 62 all gone 🤣🤣

oak lake Nov 28, 2018, 8:41 AM

#

@small scaffold😂😂

#

@small scaffoldbro you have been banned for 2 months
I have been banned for 10 years

small scaffold Nov 28, 2018, 8:45 AM

#

too hard contact the admins

#

u were using gfx while playing?

median trout Nov 28, 2018, 8:49 AM

#

Anyone else getting laggy servers after this small patch (Asia)

median marten Nov 28, 2018, 8:54 AM

#

Bans are absolute no unbanning will take place

#

Gfx tools claim is not tencent companies problem

#

Read the usage terms properly.

#

It doesnt permit any third party usage

small scaffold Nov 28, 2018, 8:55 AM

#

how about using other emulators

median marten Nov 28, 2018, 8:56 AM

#

Other emulators are fine as long as its updated via play store and doesnt hide emulator detection.

small scaffold Nov 28, 2018, 8:56 AM

#

i was using phoenix os

#

for almost 2 months now

#

got banned yesterday

median marten Nov 28, 2018, 8:57 AM

#

1st thing this is wrong channel for emu

small scaffold Nov 28, 2018, 8:57 AM

#

just asking for my ban

sweet quartz Nov 28, 2018, 8:59 AM

#

Guys

#

Can anyone help me get weapon master?

#

@night cloak u free

night cloak Nov 28, 2018, 9:00 AM

#

Sorry i can't, @sweet quartz .

sweet quartz Nov 28, 2018, 9:00 AM

#

K

median marten Nov 28, 2018, 9:01 AM

#

@sweet quartz please keep general chats put of this channel.

#

Out*

night cloak Nov 28, 2018, 9:01 AM

#

Make sure that you have to knock and kill with the same gun , @sweet quartz .

sweet quartz Nov 28, 2018, 9:01 AM

#

Ok

woven coral Nov 28, 2018, 9:28 AM

#

1mb update dropped today?

#

thought i would get back my account

next bronze Nov 28, 2018, 9:30 AM

#

@night cloak it doesnt have to be the same gun

woven coral Nov 28, 2018, 9:30 AM

#

Feels lol but banning fair play users is not lol

#

i played on my ipad

frozen prawn Nov 28, 2018, 9:34 AM

#

Anyone got any response from the devs about their bans whatsoever? I'm getting tired of this waiting..

night cloak Nov 28, 2018, 9:51 AM

#

It should after 0.8.0 . As no one is able to complete the achievement because of that issue , @next bronze .

#

@frozen prawn no response yet

harsh trench Nov 28, 2018, 10:43 AM

#

hello

#

I wanna ask if Pubg mobile has an API?

#

If not are they working on it and if yes can i get the link to it?

spark tulip Nov 28, 2018, 10:47 AM

#

Any one know how exchange of puzzel cards works

#

Cz after exchange old one gets disappeared

glad harbor Nov 28, 2018, 10:50 AM

#

hello in my game there's no
return mission somthing why🤔 but my friend has.

open hatch Nov 28, 2018, 10:51 AM

#

endlessly writes update download list, then gives an error, what to do?

glad harbor Nov 28, 2018, 10:51 AM

#

Help! Get to the #questions 😂
hmm no one here 🤔

onyx cairn Nov 28, 2018, 10:55 AM

#

Just because the support sucks

#

Tencent is not interested in helping anyone. Only some guys inhere are doing their best. But without help from the wannabe community manager they can't do much...

golden quail Nov 28, 2018, 10:59 AM

#

I need help the Tencent Gaming Buddy Emulator Is Lagging for Game ... Like since past 2 days Can i Have a solution for that ???

#

Anyone here to give us support

frozen prawn Nov 28, 2018, 11:02 AM

#

4 days still waiting for a response. Get in the line bro.

robust citrus Nov 28, 2018, 11:02 AM

#

hello can some one help me to install tencent gaming buddy

frozen prawn Nov 28, 2018, 11:02 AM

#

Customer Support 10/10 😄

open hatch Nov 28, 2018, 11:02 AM

#

endlessly writes update download list, then gives an error, what to do?

onyx cairn Nov 28, 2018, 11:02 AM

#

😂

golden quail Nov 28, 2018, 11:03 AM

#

My CPU usage is normal but then also its lagging

robust citrus Nov 28, 2018, 11:03 AM

#

hello can some one help me to install tencent gaming buddy

golden quail Nov 28, 2018, 11:07 AM

#

i think There is no support In this server ....service 100/10

open hatch Nov 28, 2018, 11:07 AM

#

endlessly writes update download list, then gives an error, what to do?

night cloak Nov 28, 2018, 11:08 AM

#

Please go to #504819353049628683 and select 🇪 and then you will be able to ask questions about emulator to #emulator-support , @golden quail @robust citrus .

#

Are you on Android or iOS , @open hatch?

open hatch Nov 28, 2018, 11:09 AM

#

Android

night cloak Nov 28, 2018, 11:10 AM

#

Did you tried clearing data , @open hatch ?

tidal warren Nov 28, 2018, 11:11 AM

#

Update on suspended accounts. The TGB team announced that all the issued suspensions to EMU players are valid, there was no error made in issuing them. As for the situation with mobile players, it is still undergoing investigation. Once the Community Team replies, we will let you know.

📎 image0.png

#

@frozen prawn THIS6

open hatch Nov 28, 2018, 11:11 AM

#

Yes, I cleaned the data, reinstalled the game.

cosmic gazelle Nov 28, 2018, 11:12 AM

#

What's in the new update?

tardy grove Nov 28, 2018, 11:12 AM

#

😭

night cloak Nov 28, 2018, 11:12 AM

#

What is the exact error ? Can you show the screenshot, @open hatch?

wet abyss Nov 28, 2018, 11:12 AM

#

@tidal warren i still dont belief it as i have just encounter one again so seeing is beliving hay

ocean crater Nov 28, 2018, 11:12 AM

#

I’m guessing they just added more events in the 2mb update, related to PMSC

cosmic gazelle Nov 28, 2018, 11:13 AM

#

@ocean crater so no bug fixes related to lag

ocean crater Nov 28, 2018, 11:13 AM

#

No official patch notes yet

#

@cosmic gazelle I doubt it

tidal warren Nov 28, 2018, 11:14 AM

#

If someone comes asking about their suspended account please redirect them to the pinned messages on this channel. Thank you.

open hatch Nov 28, 2018, 11:15 AM

#

I can not send a screenshot here

night cloak Nov 28, 2018, 11:15 AM

#

Sure 👍.

vague onyx Nov 28, 2018, 11:16 AM

#

When will be the new skins available in the armory? I wanna see them in detail!

remote turtle Nov 28, 2018, 11:17 AM

#

Really?????

night cloak Nov 28, 2018, 11:17 AM

#

Are you on wifi or celular data,@open hatch?

open hatch Nov 28, 2018, 11:18 AM

#

Wifi

night cloak Nov 28, 2018, 11:18 AM

#

Try switching to the celular data an try again , @open hatch .

open hatch Nov 28, 2018, 11:19 AM

#

I tried, the same game writes.

night cloak Nov 28, 2018, 11:20 AM

#

If you are able to show screenshot of the error that will be helpful.

open hatch Nov 28, 2018, 11:23 AM

#

I can send you a screenshot in your private messages. support does not work, the picture is not sent.

#

📎 Screenshot_20181128-194655.jpg

night cloak Nov 28, 2018, 11:26 AM

#

What is the message on error ? Can you translate it, @open hatch ?

hushed ravine Nov 28, 2018, 11:28 AM

#

What is chat room

#

@night cloaku know?

open hatch Nov 28, 2018, 11:29 AM

#

Unknown error. reboot the device and try again, error code 556793879 (Click cancel to exit the game)

night cloak Nov 28, 2018, 11:35 AM

#

Not sure . Let me confirm , @hushed ravine .

#

So did you tried rebooting your device , @open hatch ?

open hatch Nov 28, 2018, 11:37 AM

#

Yes, I reinstalled the game, nothing helps.

night cloak Nov 28, 2018, 11:41 AM

#

Did you have adblocker installed in your device? @open hatch

open hatch Nov 28, 2018, 11:42 AM

#

No

night cloak Nov 28, 2018, 11:43 AM

#

Any antivirus installed , @open hatch ?

whole vapor Nov 28, 2018, 11:44 AM

#

When will pubgm lite become available

open hatch Nov 28, 2018, 11:46 AM

#

No

#

2 games, new device.

night cloak Nov 28, 2018, 11:50 AM

#

The date of release is not confirmed yet regarding information will be posted in #news , @whole vapor .

#

go to playstore and download ultrasurf(beta). Open it and switch to connect.
Step 2:Start the game again and check if it works.
Let me know if it works ! I don't give any guaranty of this solution but still you can try , @open hatch .

spring void Nov 28, 2018, 11:57 AM

#

What was todays 1 mb update about?

#

The ingame update

night cloak Nov 28, 2018, 11:57 AM

#

Probably new items in the shop , @spring void .

open hatch Nov 28, 2018, 12:05 PM

#

Ok

crimson idol Nov 28, 2018, 12:12 PM

#

If the developer sees this, PLEASE, PLEASE ADD THE CONTROL TO ADJUST THE VOLUME OF INDIVIDUAL TEAMMATES IN-GAME!!!!
I can't play properly with random players because of their mic volume, but if i mute, the game becomes a bit boring!

night cloak Nov 28, 2018, 12:17 PM

#

Please suggest this to in game customer service , @crimson idol .

#

This is the chat room , @hushed ravine .

📎 Screenshot_20181128-174041_PUBG_MOBILE2.jpg

lime juniper Nov 28, 2018, 12:19 PM

#

@onyx sundial, @blissful tartan, @q8gun#4000 and @fast lotus:

With regard to the recent reports regarding account suspensions, this is connected to the use of emulator versions that circumvent the game's emulator detection system, and/or the use of unauthorized third-party versions of the game itself. It is not recommended to use any other emulators aside from the official Tencent Gaming Buddy version.

There is, after all, a reason for every account suspension. You will need to wait until the account suspension expires. Alternatively, you can try to contact the customer service; however, it is highly unlikely you will receive any reply, unless the account suspension actually was falsely issued. The user identifications that were checked were found to have been suspended with a reason.

rain zealot Nov 28, 2018, 12:28 PM

#

Guys i got banned in my account for no reason!! I never cheated 🤦🏻‍♂️ who can i talk to? I just want my account back or just tell me why i got banned

tardy grove Nov 28, 2018, 12:29 PM

#

@rain zealot u use emulator

rain zealot Nov 28, 2018, 12:32 PM

#

Bro im using school pc so the system does not accept unknown software or virus, i have not used anything !!just played normal

#

Tencent emulator in pc only

rose ether Nov 28, 2018, 12:32 PM

#

I got a minor update today

#

What was that about

rain zealot Nov 28, 2018, 12:33 PM

#

I got update too, and i played 1 match in new update then i got banned after match !!

night cloak Nov 28, 2018, 12:39 PM

#

Please read pinned message of the channel , @rain zealot .

lofty hill Nov 28, 2018, 12:40 PM

#

Is GFX tool considered as cheating in the crew challenge

tardy grove Nov 28, 2018, 12:40 PM

#

@lofty hill yep

carmine spruce Nov 28, 2018, 12:40 PM

#

Help

tardy grove Nov 28, 2018, 12:40 PM

#

It can lead to permanent ban of account

pseudo dirge Nov 28, 2018, 12:41 PM

#

@lime juniper

lofty hill Nov 28, 2018, 12:41 PM

#

We got disqualified but is there a way on how to know who was cheating

carmine spruce Nov 28, 2018, 12:41 PM

#

I've been doing that perfect 10 achievement. But my crossbow kills aren't registering

tardy grove Nov 28, 2018, 12:41 PM

#

@carmine spruce u have to knock enemy with it and kill with it

reef geyser Nov 28, 2018, 12:43 PM

#

are there any channels on this server where spam is allowed?

rain zealot Nov 28, 2018, 12:43 PM

#

So guys what should i do now ?

lofty hill Nov 28, 2018, 12:43 PM

#

Is there a way to know who was cheating in the crew challenge

night cloak Nov 28, 2018, 12:44 PM

#

Game system indicates cheaters.

tardy grove Nov 28, 2018, 12:44 PM

#

@rain zealot wait till 28th january

#

Then unban

rain zealot Nov 28, 2018, 12:44 PM

#

What ? Why? 🤦🏻‍♂️

#

Bro i got banned until 2028

tardy grove Nov 28, 2018, 12:45 PM

#

then rip

#

Create new account

rain zealot Nov 28, 2018, 12:45 PM

#

I have not done anything wrong, i just want to know why i got banned

night cloak Nov 28, 2018, 12:45 PM

#

Then you might have violated terms and services of game.

rain zealot Nov 28, 2018, 12:45 PM

#

Man i was lvl 57 and i had S2 and 3

lofty hill Nov 28, 2018, 12:46 PM

#

📎 image0.png

#

Everyone from our crew got this text

#

But we dont know who was hacking

tardy grove Nov 28, 2018, 12:46 PM

#

Anyone got account ban in ur crew?

lofty hill Nov 28, 2018, 12:46 PM

#

No

tardy grove Nov 28, 2018, 12:46 PM

#

Check

#

They must be suspended or banned

night cloak Nov 28, 2018, 12:47 PM

#

There might be someone using gfx tool or ny third party hacks in your crew.

lofty hill Nov 28, 2018, 12:47 PM

#

Everyones account is working fine

#

@night cloak thats what i want to know who it is

rain zealot Nov 28, 2018, 12:48 PM

#

Guys please, is there any why i can get my account back ? Or i just want talk with someone who can help me

night cloak Nov 28, 2018, 12:48 PM

#

You can ask about reason to in game customer service , @lofty hill .

lofty hill Nov 28, 2018, 12:48 PM

#

Ok thnx

night cloak Nov 28, 2018, 12:48 PM

#

You can contact customer service , @rain zealot .

rain zealot Nov 28, 2018, 12:49 PM

#

Where bro ?

tardy grove Nov 28, 2018, 12:49 PM

#

In game

small stag Nov 28, 2018, 12:50 PM

#

@rain zealot is your account banned or suspended

tardy grove Nov 28, 2018, 12:50 PM

#

Banned 10 years

rain zealot Nov 28, 2018, 12:50 PM

#

Banned bro

#

I just want to know why

small stag Nov 28, 2018, 12:51 PM

#

you have to go ingame try to login and hit file appeal to try to get unbanned

#

@rain zealot did you use any GFX tools or third party apps

#

at the time of you getting banned

rain zealot Nov 28, 2018, 12:52 PM

#

Bro im using school pc so sometimes i get system update, and the system not allow third party apps or tools

small stag Nov 28, 2018, 12:53 PM

#

hmm

#

OH your usin the emualtor

rain zealot Nov 28, 2018, 12:53 PM

#

Yes

#

Tencent emulator

small stag Nov 28, 2018, 12:53 PM

#

IDK how to fix that im a mobile person

#

there is a emulator support channel

rain zealot Nov 28, 2018, 12:54 PM

#

But can i do something in my iPhone to unband myself please

pseudo dirge Nov 28, 2018, 12:54 PM

#

@lime juniper dm plz ?

small stag Nov 28, 2018, 12:54 PM

#

@rain zealot they shouldnt be cross compatable

rain zealot Nov 28, 2018, 12:55 PM

#

@small stag so what should i do then, this is fucked up, to get banned for no reason 🤦🏻‍♂️

small stag Nov 28, 2018, 12:56 PM

#

go to assignable roles and hit the E reaction to unlock the emulator chat and support channels they might be able to help you @rain zealot

#

and i use android not IOS

rain zealot Nov 28, 2018, 12:58 PM

#

@small stag sorry can u please tell me where ?

lime juniper Nov 28, 2018, 12:58 PM

#

Sure, @pseudo dirge.

small stag Nov 28, 2018, 1:00 PM

#

@rain zealot assigable roles below announcments

#

@rain zealot #emulator-support

rain zealot Nov 28, 2018, 1:02 PM

#

Ohh now i unlocked, thank u man, i will try my best to get my account back

#

Thank ❤️

#

You *

small stag Nov 28, 2018, 1:02 PM

#

im not a mod or a dev im just a OG player

#

thx anyway

fluid ore Nov 28, 2018, 1:10 PM

#

Where is the lightning in the conqueror border mine is gone

trail swift Nov 28, 2018, 1:19 PM

#

Where is beta

small stag Nov 28, 2018, 1:21 PM

#

@trail swift its not even been announced

hushed ravine Nov 28, 2018, 1:21 PM

#

What is cnat room

#

Chat*

small stag Nov 28, 2018, 1:21 PM

#

but there is the official pubgm beta app @trail swift

trail swift Nov 28, 2018, 1:24 PM

#

Where can i get

#

@small stag

#

Yes I get from play store

scarlet marsh Nov 28, 2018, 1:25 PM

#

@lime juniper why bans for 2 months for mobile players?)

#

and why banned accounts with detection?

lime juniper Nov 28, 2018, 1:26 PM

#

Usually due to use of third-party versions of the game. For further assistance, please contact the customer service via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

A customer agent will reply as soon as possible. The response time may vary between some hours up to a few days, depending on the number of support requests. You are therefore kindly asked to wait patiently.

upbeat wing Nov 28, 2018, 1:32 PM

#

how do I unlink the facebook account linked with my game account?

lime juniper Nov 28, 2018, 1:33 PM

#

That is unfortunately not possible.

upbeat wing Nov 28, 2018, 1:33 PM

#

What? nooooooo

#

I am ruined😰 😖

scarlet marsh Nov 28, 2018, 1:35 PM

#

@lime juniper no any third-party version of game. Just game and social network. Customer agent DON'T ANSWER for 2 weeks in a row. I must wait until ban ends?) This is crazy. If you don't edit any file of game, why game ban you? I used LDPLayer and they ban me, so I must use official TGB this is unreal trash?

lime juniper Nov 28, 2018, 1:35 PM

#

That may be the reason, @scarlet marsh. Only use the official Tencent Gaming Buddy.

scarlet marsh Nov 28, 2018, 1:36 PM

#

@lime juniper why no any warning before ban?

lime juniper Nov 28, 2018, 1:36 PM

#

Because you signed the terms of service when you registered your account, @scarlet marsh.

hybrid fern Nov 28, 2018, 1:36 PM

#

@upbeat wing go to Facebook in setting search apps and games over there delete PUBG ....
NOTE this will delete your account

upbeat wing Nov 28, 2018, 1:37 PM

#

Well I have google play games also attached to it, will it still delete my account?

scarlet marsh Nov 28, 2018, 1:37 PM

#

@lime juniper why they ban people for huge period without any warn? Emulator is not banned isn't it? They ban account which detected as emulator. So where here breaking rules?

hybrid fern Nov 28, 2018, 1:38 PM

#

Don't know

#

@upbeat wing

upbeat wing Nov 28, 2018, 1:39 PM

#

ok

#

@lime juniper same que as above

lime juniper Nov 28, 2018, 1:40 PM

#

It is not possible to unbind your Facebook account, @upbeat wing. You can revoke access via your Facebook settings, but this will not unbind it from your game account.

#

Some emulators bypass the emulator detection, @scarlet marsh, which is prohibited. Therefore, it is recommended to use only the official Tencent Gaming Buddy version.

scarlet marsh Nov 28, 2018, 1:41 PM

#

@lime juniper they banned detected version, which not bypassing detection. So why?

lime juniper Nov 28, 2018, 1:42 PM

#

We do not have any technical answers for this. Please contact the customer service for further assistance.

scarlet marsh Nov 28, 2018, 1:44 PM

#

@lime juniper Customer agent DON'T ANSWER for 2 weeks in a row.

lime juniper Nov 28, 2018, 1:45 PM

#

We cannot help with that.

night cloak Nov 28, 2018, 1:45 PM

#

How to get rid of lag when shooting

#

I have been whining and complaining about this for months it's almost been a year now i still get no difference when trying to fix it

#

I haven't played it for weeks i got back and I'm already pissed off

#

You know what nevermind

upbeat wing Nov 28, 2018, 1:49 PM

#

Can I reach RP lv 100 without buying any rank this season, If I am buying elite pass (600 UC) for first time?

marble stratus Nov 28, 2018, 1:49 PM

#

Yes but u must grind EVERY MISSION

#

and u cant get to 100 if u dont have elite pass before

upbeat wing Nov 28, 2018, 1:50 PM

#

That's what I was asking

#

that means I cant

#

since I bought it for first time

marble stratus Nov 28, 2018, 1:51 PM

#

ok

night cloak Nov 28, 2018, 1:59 PM

#

Is rename card is working in new update if we buy from the store?

#

Yep @night cloak.

#

What should i do my username contains invalid characters ? But pubg mobile didnt mention any note about invalid characters.

#

What is your question exactly , @night cloak ?

#

You can Change it or keep it. Your choice 🤷

scarlet marsh Nov 28, 2018, 2:24 PM

#

@lime juniper how I could contact with Riyaz MV?

#

@lime juniper ask him please about pure LDPlayer, without any bypasses, because all emu people prefer it for themselfs

night cloak Nov 28, 2018, 2:49 PM

#

I am getting login error after 21 mb update saying in the game that I can't login to the game until january 2019 for using crakced version?
No using any cracked thingy anyway

#

Read pinned message of the channel , @night cloak .

cloud siren Nov 28, 2018, 2:52 PM

#

@night cloak u are using bypass emulator bruh

night cloak Nov 28, 2018, 2:53 PM

#

It's not me it's my teammate and no he is not using any bypass coz we don't need to

cloud siren Nov 28, 2018, 2:54 PM

#

no its u , not your teammate

#

u are using emulator right ?

night cloak Nov 28, 2018, 2:55 PM

#

yes we all players are playing with EMU

cloud siren Nov 28, 2018, 2:55 PM

#

yes

#

im sure u are using bypass method

#

to undetect the emulator system

#

so u playing with mobile server

#

right ?

night cloak Nov 28, 2018, 2:56 PM

#

well again repeating I am not the one who get banned :/ it's my friend and I am pretty sure he is not using any bypass coz we don't need to

cloud siren Nov 28, 2018, 2:56 PM

#

its not a banned , its only a suspend

#

im not sure

night cloak Nov 28, 2018, 2:57 PM

#

he just bought rp yesterday and now this happens

#

Please go to #chat or #pubg-mobile if you don't have any questions .This channel is only for support .

cloud siren Nov 28, 2018, 2:57 PM

#

but if you got those message , then u are using bypassmethod

night cloak Nov 28, 2018, 2:57 PM

#

don't know I am pretty sure the automatic system is damaged as the game is laggy

cloud siren Nov 28, 2018, 2:58 PM

#

no its not the problem

#

the problem is u are using bypass method ,

#

right ?

night cloak Nov 28, 2018, 2:59 PM

#

Lol are you not seeing it is not me the person who is suspended it is my squad only 1 mate is suspended

cloud siren Nov 28, 2018, 2:59 PM

#

yea i mean them

night cloak Nov 28, 2018, 3:00 PM

#

nah he is not using any bypass coz if he did even he has no reason coz there are other 3 more mate who is not using so no logic

cloud siren Nov 28, 2018, 3:01 PM

#

hmm idk ,

night cloak Nov 28, 2018, 3:02 PM

#

who can help?

#

No one

cloud siren Nov 28, 2018, 3:02 PM

#

no one ,

night cloak Nov 28, 2018, 3:02 PM

#

PUBGM support?

#

No they're useless

#

They'll give u an automated useless response

#

Is your friend using tgb or other emulator? @night cloak

#

he is using tgb

#

Strange ,sorry i can't help you !

#

who can 😦

#

Maybe in game customer service .

#

No

harsh trench Nov 28, 2018, 3:12 PM

#

hello
I wanna ask if Pubg mobile has an API?
If not are they working on it and if yes can i get the link to it?

night cloak Nov 28, 2018, 3:24 PM

#

I don't think pubg mobile has an API , @harsh trench .

harsh trench Nov 28, 2018, 3:25 PM

#

Are they working on it?

#

Or is it never gonna come

night cloak Nov 28, 2018, 3:27 PM

#

Maybe !You can ask in in game support , @harsh trench .

deep pike Nov 28, 2018, 3:27 PM

#

I'm streaming live with DU Recorder now. Watch my stream: https://www.twitch.tv/mastergaming1223

Twitch

mastergaming1223 - Twitch

My Live stream with DU Recorder

▶ Play video

harsh trench Nov 28, 2018, 3:28 PM

#

@night cloak Ok

night cloak Nov 28, 2018, 3:28 PM

#

No thx

knotty leaf Nov 28, 2018, 3:30 PM

#

no no no no

woven nova Nov 28, 2018, 3:31 PM

#

📎 JPEG_20181128_103119.jpg

#

close door button wont go away

#

hit repair

#

didnt work

night cloak Nov 28, 2018, 3:33 PM

#

Which button you are referring too , @woven nova?

mighty isle Nov 28, 2018, 3:35 PM

#

i need server discord for pubg pc

woven nova Nov 28, 2018, 3:37 PM

#

the close button door @night cloak

#

can ypu not see it on my screen on the screenshot?

night cloak Nov 28, 2018, 3:38 PM

#

This server is about mobile version .We don't have any link to pubg pc , @mighty isle .

vestal matrix Nov 28, 2018, 3:38 PM

#

Where can i get help with this? I have filed a claim, is that enough?
I play pubgm on two devices, in both i downloaded from original Google play, never used graphic or cheating tools

📎 Screenshot_20181128-183658.jpg

night cloak Nov 28, 2018, 3:39 PM

#

Please check out pinned message of the channel , @vestal matrix .

#

Try clearing data and cache it will fix it , @woven nova .

mighty isle Nov 28, 2018, 3:41 PM

#

@night cloak
thank you

vestal matrix Nov 28, 2018, 3:42 PM

#

Checked it... Never been told it's illegal to play on an emulator. They themselves support it, so why ban them now?
@night cloak

night cloak Nov 28, 2018, 3:43 PM

#

I honestly don't have any idea about it but this is why this suspensions are happening , @vestal matrix .

vagrant dew Nov 28, 2018, 3:44 PM

#

Finally got mine account back

vestal matrix Nov 28, 2018, 3:45 PM

#

Pretty ridiculous... I have put money into the game bought Royale Pass and everything, only to be banned by them, for a reason they themselves support... @night cloak

night cloak Nov 28, 2018, 3:45 PM

#

@vagrant dew how?

vestal matrix Nov 28, 2018, 3:45 PM

#

How?
@vagrant dew

vagrant dew Nov 28, 2018, 3:45 PM

#

Cus am not cheating i play the game fair

night cloak Nov 28, 2018, 3:46 PM

#

well we also don't but how?

#

@vital sluice links

vagrant dew Nov 28, 2018, 3:46 PM

#

I guess they checked everything og mine account

night cloak Nov 28, 2018, 3:47 PM

#

did you texted them and they replied?

#

@vagrant dew

vagrant dew Nov 28, 2018, 3:48 PM

#

@night cloak what

night cloak Nov 28, 2018, 3:48 PM

#

did you filed claim in-game account? and they replied?

woven nova Nov 28, 2018, 3:48 PM

#

wins a maych. instead of getting the happy you win music i get this

#

📎 JPEG_20181128_104820.jpg

vagrant dew Nov 28, 2018, 3:49 PM

#

U have to provide evidence cus that what i did

woven nova Nov 28, 2018, 3:49 PM

#

then o get kicked to lobby daying you were killed last round

night cloak Nov 28, 2018, 3:49 PM

#

what proof?

woven nova Nov 28, 2018, 3:49 PM

#

love the game

night cloak Nov 28, 2018, 3:49 PM

#

Please report the bug in game , @woven nova .

#

@vagrant dew what kind of proof did you provide so I can do that too

woven nova Nov 28, 2018, 3:49 PM

#

i did @night cloak

vagrant dew Nov 28, 2018, 3:50 PM

#

I should show u mine prove or what

#

If u know u did nothing wrong prove the devs

night cloak Nov 28, 2018, 3:50 PM

#

no you can say what proof did you provide

#

did you replied them on in-game? or emailed them?

#

Then it might get fixed in next patch , @woven nova .

icy carbon Nov 28, 2018, 3:57 PM

#

Why tf am I experiencing spike every time?

woven coral Nov 28, 2018, 3:57 PM

#

@vagrant dew how?

icy carbon Nov 28, 2018, 3:57 PM

#

From 20ms to 600ms like wtf

woven coral Nov 28, 2018, 3:57 PM

#

where did u have chat?

vagrant dew Nov 28, 2018, 3:57 PM

#

@woven coral?

woven coral Nov 28, 2018, 3:58 PM

#

I'm not getting any reply from file claim

#

@vagrant dew where did u prove or have chat with devs?

woven nova Nov 28, 2018, 3:58 PM

#

@icy carbon im like that too

vagrant dew Nov 28, 2018, 3:59 PM

#

File claim

woven coral Nov 28, 2018, 3:59 PM

#

@vagrant dew when they replied to u?

vagrant dew Nov 28, 2018, 3:59 PM

#

I prove what i can

woven coral Nov 28, 2018, 3:59 PM

#

Days taken to reply?

woven nova Nov 28, 2018, 4:00 PM

#

sometime you cant just prove you did anything wrong even when you did.

vagrant dew Nov 28, 2018, 4:01 PM

#

They replied to me which was once and it was a bot and then today i i wanted to retry to log in and it allow me

woven coral Nov 28, 2018, 4:01 PM

#

after 1mb update?

icy carbon Nov 28, 2018, 4:01 PM

#

Even if it’s on 20ms, my character doesn’t pick up the loots. Fix it man

night cloak Nov 28, 2018, 4:01 PM

#

@vagrant dew what kind of proof did you provided?

vagrant dew Nov 28, 2018, 4:02 PM

#

How should i show u what kind of proof i provide if u know u did nothing wrong proof to them this and that @night cloak

woven coral Nov 28, 2018, 4:02 PM

#

If they reply i can do

#

they didn't reply yet

vagrant dew Nov 28, 2018, 4:03 PM

#

cus u did something wrong

night cloak Nov 28, 2018, 4:03 PM

#

@vagrant dew you are not understanding what kind of question I am asking -_- all I am asking is what proof did you provide?

woven coral Nov 28, 2018, 4:03 PM

#

wow nice.

vagrant dew Nov 28, 2018, 4:03 PM

#

Am outta here am about to rank up again

vestal matrix Nov 28, 2018, 4:08 PM

#

Better leave him alone, seems he's a kid that doesn't understand a question... 😞 @night cloak

night cloak Nov 28, 2018, 4:08 PM

#

yeah :/

#

my friend was playing on emu and suddenly the electricity gone and went to mobile to play with and now this happens lolllllll he just spend his money in this game

earnest pumice Nov 28, 2018, 4:39 PM

#

@lime juniper @empty jay @open hound @tidal warren when i will get my pubg id back

exotic wigeon Nov 28, 2018, 4:39 PM

#

I found something awesome in PUBG MOBILE! Help me get it for free! https://www.pubgmobile.com/en/event/bargain/?module=1007000&uid=5234876745&orderid=281979665&name=ŴメŴŴŴ&src=system&adjust_t=1ccqjjq_28blkbm&adjust_deeplink=igame1320%3A%2F%2Fmodule%3D1007000%26uid%3D5234876745%26orderid%3D281979665%26name%3DŴメŴŴŴ%26src%3Dsystem&region=gl

I found something awesome in PUBG MOBILE!

I got it for free thanks to my friends!

#

help me with bargain imma bargain back to every1 who bargains

tidal warren Nov 28, 2018, 4:40 PM

#

Read pinned messages on this channel please. @earnest pumice

#

@exotic wigeon in order to bargain with other users you have to be friends first, so keep that in mind.

exotic wigeon Nov 28, 2018, 4:41 PM

#

oh alrighg

earnest pumice Nov 28, 2018, 4:42 PM

#

i was innocent so what can i do ?? @tidal warren

tidal warren Nov 28, 2018, 4:42 PM

#

Are you playing on EMU or mobile? @earnest pumice

earnest pumice Nov 28, 2018, 4:43 PM

#

i mainly palyon TGB sometimes on mobile resently was playon on mobile sincce new season

tidal warren Nov 28, 2018, 4:44 PM

#

If you’re innocent they will unblock your account, if not there really is no way to obtain it back.

#

You’ll surely notice.

earnest pumice Nov 28, 2018, 4:44 PM

#

so how many time will it might take cause i have to play and reach rp 60

tardy grove Nov 28, 2018, 4:44 PM

#

@tidal warren they started unblocking innocent accounts right

tidal warren Nov 28, 2018, 4:45 PM

#

Yes, they have. @tardy grove

#

I don’t know how long.

tardy grove Nov 28, 2018, 4:45 PM

#

Hope i get back 😐

earnest pumice Nov 28, 2018, 4:45 PM

#

@tardy grove which emu do you use

tidal warren Nov 28, 2018, 4:45 PM

#

If you primarily play on EMU as was announced, all of the banned EMU players were breaking the terms of service.

#

Either using cracked versions, 3rd party apps or modded apk.

night cloak Nov 28, 2018, 4:46 PM

#

what does it means cracked version?

tidal warren Nov 28, 2018, 4:46 PM

#

GFX Tools are not allowed either.

#

Right now, to be 100% safe, we strongly recommend users to solely use TGB.

#

Other emulators might be getting banned.

tardy grove Nov 28, 2018, 4:47 PM

#

I started tgb now

#

In 2nd account

#

Already lvl 23 👀

night cloak Nov 28, 2018, 4:48 PM

#

@tidal warren one of my friend got suspended for 2 months for no reason or maybe using emu and mobile same time :/

earnest pumice Nov 28, 2018, 4:49 PM

#

i alwyased play on TGB at beginig before tgb i played on NOX after tha ld for 4 month i played on TGB @tidal warren

tidal warren Nov 28, 2018, 4:49 PM

#

You can always use both mobile and TGB, there isn’t anything wrong with that.

#

As I had mentioned, it y’all are innocent, they will unblock your account.

#

If you’re lying and trying to get out of the suspension even if you’re a cheater, it won’t work out for you, so preferably stop asking.

#

You’re just wasting your time.

#

(Not talking to anyone in particular.)

tardy grove Nov 28, 2018, 4:51 PM

#

@tidal warren well said👌

night cloak Nov 28, 2018, 4:51 PM

#

@tidal warren is there anyway I can prove the dev that I am innocent or something like that will convivence the dev?

remote monolith Nov 28, 2018, 4:52 PM

#

Theres a problem in the game event

#

📎 Screenshot_2018-11-29-00-50-30.png

tidal warren Nov 28, 2018, 4:53 PM

#

No. There isn’t. Be patient. @night cloak

night cloak Nov 28, 2018, 4:53 PM

#

okay thank you

tidal warren Nov 28, 2018, 4:53 PM

#

There is no way to directly contact developers, so it’s pointless.

remote monolith Nov 28, 2018, 4:53 PM

#

It says 0 after completed 3 squad matches

#

How come?

tidal warren Nov 28, 2018, 4:54 PM

#

Must be bugged then. @remote monolith

#

You played a classic match, correct?

remote monolith Nov 28, 2018, 4:54 PM

#

Damn it, i cant get 10 royal points

#

@tidal warren yes

#

You can see i completed 3 matches

tidal warren Nov 28, 2018, 4:54 PM

#

Haven’t seen any other user complain about this, but it’s most likely bugged.

night cloak Nov 28, 2018, 4:55 PM

#

arcade doesn't count

#

I guess

remote monolith Nov 28, 2018, 4:55 PM

#

I played 5 squad matches already on classic

#

@night cloak look again i completed 3 matches in squad

#

After that it went zero for complete 5 matches

night cloak Nov 28, 2018, 4:55 PM

#

bug then

remote monolith Nov 28, 2018, 4:56 PM

#

I really want to get 10 royal points

#

Now im sad with this bug

tardy grove Nov 28, 2018, 4:56 PM

#

Lol

remote monolith Nov 28, 2018, 4:56 PM

#

Why game why?

#

How to i contact devs about this

#

Or pubgm staffs

#

They need to fix it and give me 10

night cloak Nov 28, 2018, 4:57 PM

#

people are getting banned for no reason and can't contact devs and you are going to contact devs for 10rp point xD

tardy grove Nov 28, 2018, 4:57 PM

#

We had elite pass and got banned and this guy cry for 10rp points

tidal warren Nov 28, 2018, 4:57 PM

#

Use the in-game report button.

remote monolith Nov 28, 2018, 4:57 PM

#

@tardy grove really -_-

tidal warren Nov 28, 2018, 4:57 PM

#

To report it, that’s the most efficient way.

tardy grove Nov 28, 2018, 4:57 PM

#

@remote monolith yea

remote monolith Nov 28, 2018, 4:58 PM

#

You use emulator in mobile?

tardy grove Nov 28, 2018, 4:58 PM

#

?

tidal warren Nov 28, 2018, 4:58 PM

#

Please, if y’all don’t need any more help, move to #chat or #pubg-mobile.

#

Thank you.

#

No need to flood the support channel.

pure fractal Nov 28, 2018, 5:24 PM

#

Okay, weird but why isn't the game not getting connected to the server while using a VPN
I'm using Turbo VPN and set the region to USA
It gives me the "Server didn't respond" message...
What am I doing wrong?🤔 🤔

echo eagle Nov 28, 2018, 5:33 PM

#

Hello my account was banned right after I won a match

#

I don't cheat

#

How can I get it unbanned

#

Pubg Mobile costumer support is SO bad

#

I had many problems since I started playing in March and they NEVER have replied to my emails

#

Or my in game reports

night cloak Nov 28, 2018, 5:40 PM

#

@echo eagle mobile or emu?

echo eagle Nov 28, 2018, 5:41 PM

#

I was on emulator

night cloak Nov 28, 2018, 5:41 PM

#

same one of my squad mate got suspended for no reason we all are emulator players though

dim badge Nov 28, 2018, 5:50 PM

#

Sounds like they caught a cheater if u mess with any code or even if you have a program running for skins you get banned

wise forum Nov 28, 2018, 5:50 PM

#

there you go my friend a legitmate casual emu player got suspended just because hes using ldplayer instead of the crapy control on TGB, while theres the top global asia squad literally uploading a video of himself using a cheat script on youtube and still remain unbanned 👌 gg tencent

dim badge Nov 28, 2018, 5:51 PM

#

Ever think that player is just trying to show the devs a program to ban

wise forum Nov 28, 2018, 5:53 PM

#

Nah the person is selling vip cheats

shut flint Nov 28, 2018, 5:53 PM

#

I met 2 hackers today!

dim badge Nov 28, 2018, 5:55 PM

#

Ten cent has been Bringing Down the ban hammer

shut flint Nov 28, 2018, 5:55 PM

#

The first one is wall hack and the second one is speed hacking

#

By the way!

#

I have a question regarding Pmsc giveaways event!

#

How do I participate?

#

Just tell the simple way

meager mango Nov 28, 2018, 6:07 PM

#

How

📎 image0.png

mortal patrol Nov 28, 2018, 6:14 PM

#

hey managers can you give me game hitbox

#

?

night cloak Nov 28, 2018, 6:19 PM

#

I was playing normally and then the game says "Your account has been changed" and when I try to login, it tells me that my account has been blocked and tells me that I have a version of the game that does not make any sense. since I installed the game when I downloaded the tencent emulator (TGB), my account has been banned for 2 months and I see it as unfair.

#

I need someone to give me a logical answer why that happened

echo eagle Nov 28, 2018, 6:20 PM

#

I was just running default settings on tencent emulator and got banned for no reason

#

Same thing

mortal patrol Nov 28, 2018, 6:21 PM

#

Some of my friends were punished for the same reason. @night cloak

#

this problem general problem

night cloak Nov 28, 2018, 6:22 PM

#

What bothers me most is that there is no logical answer to the problem

echo eagle Nov 28, 2018, 6:22 PM

#

Have they said anything if we will get our accounts back

#

?

mortal patrol Nov 28, 2018, 6:22 PM

#

its must have a remedy urgently.

#

yeh

night cloak Nov 28, 2018, 6:22 PM

#

@echo eagle
They should say something as quickly as possible.

mortal patrol Nov 28, 2018, 6:23 PM

#

tencent devs everyone banned for same problem

night cloak Nov 28, 2018, 6:24 PM

#

@mortal patrol
How were they prohibited?

#

banned*

mortal patrol Nov 28, 2018, 6:25 PM

#

📎 unknown-1.png

#

but he is used to official tencent buddy

night cloak Nov 28, 2018, 6:25 PM

#

@mortal patrol me too bro.

mortal patrol Nov 28, 2018, 6:25 PM

#

really

#

mlomg

#

omg

#

@lime juniper

#

You have to send the general problem to the developers.

#

Some people were banned no reason

lime juniper Nov 28, 2018, 6:27 PM

#

Please contact the customer service. We do not have contact with the developers.

night cloak Nov 28, 2018, 6:27 PM

#

@mortal patrol look bro

📎 unknown.png

mortal patrol Nov 28, 2018, 6:27 PM

#

omg

night cloak Nov 28, 2018, 6:27 PM

#

@lime juniper
and how do we get in touch with them?

lime juniper Nov 28, 2018, 6:27 PM

#

For further assistance, please contact the customer service via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

A customer agent will reply as soon as possible. The response time may vary between some hours up to a few days, depending on the number of support requests. You are therefore kindly asked to wait patiently.

mortal patrol Nov 28, 2018, 6:27 PM

#

mail

#

i have a tencent mail

lime juniper Nov 28, 2018, 6:28 PM

#

They will not reply on e-mail anymore.

echo eagle Nov 28, 2018, 6:28 PM

#

They never reply to in-game reports

mortal patrol Nov 28, 2018, 6:29 PM

#

customer came back to me.

#

way mail

echo eagle Nov 28, 2018, 6:29 PM

#

rip rip rip

proper jetty Nov 28, 2018, 7:04 PM

#

!support

#

I can't open game

#

@lime juniper

#

Im having problem to open game

#

It showing starting pubg mobile then black screen then it kick me out of game

quick linden Nov 28, 2018, 7:08 PM

#

when vikendi map will come?

pure fractal Nov 28, 2018, 7:11 PM

#

@quick linden not announced officially

stiff cloud Nov 28, 2018, 7:21 PM

#

On YouTube people are able to play PubG lagless on Medium settings with my phone while I can't even on LOW!!

#

My phone is Honor 8x

stuck widget Nov 28, 2018, 7:24 PM

#

@night cloak msg ur id n username to @tidal warren

#

People who are getting crack app issue message your character id and username to @tidal warren

stiff cloud Nov 28, 2018, 7:25 PM

#

Is the performance of the game depends on what server I'm on??

night cloak Nov 28, 2018, 7:27 PM

#

why pubg doesn't work in ultra hd

#

it always says coming soon

#

not coming soon to your device, just coming soon

#

and why isn't 120 fps working only on smooth graphics :

#

it literally vanishes when I choose other

stiff cloud Nov 28, 2018, 7:28 PM

#

I can't even run it on Smooth while on YouTube they run it on HD using same phone

night cloak Nov 28, 2018, 7:29 PM

#

oof I can run 4 apps in 4k in same time but that ain't the point

stiff cloud Nov 28, 2018, 7:29 PM

#

What phone is urs

night cloak Nov 28, 2018, 7:29 PM

#

Sony xperia xz premium

tidal warren Nov 28, 2018, 7:29 PM

#

@stuck widget please, do not send me any more IDs. It is not necessary.

#

As of now, all innocent accounts are getting unlocked.

stuck widget Nov 28, 2018, 7:29 PM

#

Ok

tidal warren Nov 28, 2018, 7:30 PM

#

The rest are either using cracked versions, GFX Tools, modded apk., etc..

#

Read the pinned messages.

#

All suspended EMU users were found guilty.

#

https://cdn.discordapp.com/attachments/481200416349224980/517296352322125834/image0.png

#

THIS6 What the TGB team said.

stiff cloud Nov 28, 2018, 7:31 PM

#

Is there a recommended legal gfx

tidal warren Nov 28, 2018, 7:31 PM

#

GFX is not recommended at all.

#

If you use it, you will get your account suspended.

stuck widget Nov 28, 2018, 7:31 PM

#

Ok thanks @tidal warren

night cloak Nov 28, 2018, 7:31 PM

#

there is one, it always worked, I use it since 2 months, me and about 20 friends @stuck widget

#

it's on play store

tidal warren Nov 28, 2018, 7:31 PM

#

Is your account suspended? @night cloak

stuck widget Nov 28, 2018, 7:32 PM

#

I will check about my account @tidal warren

night cloak Nov 28, 2018, 7:32 PM

#

nope

#

I use it daily and I play 4 hours a day

tidal warren Nov 28, 2018, 7:32 PM

#

If you continue to use GFX Tools, your account will get suspended as well.

night cloak Nov 28, 2018, 7:32 PM

#

never had any issue

#

I doubt it

stiff cloud Nov 28, 2018, 7:32 PM

#

Do you know why on YouTube people are playing PubG on Medium and high settings lagless while I can't run it on smooth using same phone?

tidal warren Nov 28, 2018, 7:32 PM

#

Once that happens, please don't come here to complain.

night cloak Nov 28, 2018, 7:32 PM

#

don't worry about it

tidal warren Nov 28, 2018, 7:33 PM

#

Adjusting the game files in any way is against the terms of service as well as the End User License Agreement.

night cloak Nov 28, 2018, 7:33 PM

#

it didn't happen for alot of people in alot of time, I doubt it ever will

tidal warren Nov 28, 2018, 7:33 PM

#

That is what the GFX Tools essentially do.

stiff cloud Nov 28, 2018, 7:34 PM

#

I think some YouTubers who review phones by running PubG are using GFX

#

Otherwise they're on fast servers

night cloak Nov 28, 2018, 7:34 PM

#

both

tidal warren Nov 28, 2018, 7:34 PM

#

That's their business.

night cloak Nov 28, 2018, 7:35 PM

#

I use battleground optimized gfx, it always gave a hot boost to my fps

tidal warren Nov 28, 2018, 7:35 PM

#

If you do not need help with anything else, please move to #chat or #pubg-mobile. Thank you.

#

This channel is meant for support, not casual talk.

#

Or DMs.

night cloak Nov 28, 2018, 7:35 PM

#

stop deleting, it's a question about the game

tidal warren Nov 28, 2018, 7:35 PM

#

Not here.

night cloak Nov 28, 2018, 7:35 PM

#

I asked why isn't ultra hd working

stiff cloud Nov 28, 2018, 7:35 PM

#

I'm looking for support

#

I just said I wanna know why My phone can't run the game on smooth without lag

tidal warren Nov 28, 2018, 7:36 PM

#

That is because either your device is too weak or because it is not optimized yet. @night cloak

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Again optimization. @stiff cloud

stiff cloud Nov 28, 2018, 7:36 PM

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Others are running it lagless, does it have to do with servers?

night cloak Nov 28, 2018, 7:37 PM

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@tidal warren it's running on android 9, best phone overall of 2017, and has a 4k hdr display, 4gb ram

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what's wrong with it?

stiff cloud Nov 28, 2018, 7:37 PM

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My phone is Full HD 4gb ram

tidal warren Nov 28, 2018, 7:37 PM

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Then it's the optimization. It might get better settings or it may not, since it's a 2017 phone. @night cloak

night cloak Nov 28, 2018, 7:37 PM

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Please ban the ghost pinger miss kat

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:oilup

tidal warren Nov 28, 2018, 7:37 PM

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Devs mostly focus on optimizing the newest devices if I am not mistaken.

night cloak Nov 28, 2018, 7:38 PM

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you don't get my point, the setting doesn't apply

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it says coming soon

stiff cloud Nov 28, 2018, 7:38 PM

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Oh my phone is 2 months old and by far it is very popular

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Best phone in mid range and in top 50 fastest phones

night cloak Nov 28, 2018, 7:38 PM

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I'm here since pubgm was relased on play store, never could use it, although my screen supports it and my phone is well optimized

tidal warren Nov 28, 2018, 7:41 PM

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Opening up the Ultra HD option will take a long time, there are some devices out there that certainly cannot run it, everything has to be tested out before it's unlocked. Devs don't want to harm their user's phones that is why Ultra or Extreme FPS option is not available to lower end devices. The usage of higher FPS could harm your phone, too much excessive heat, that's why it's not available and yet users themselves choose to fry their phones with GFX tools and risk getting their accounts suspended up to 10 years. GWcmeisterPeepoShrug

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@noble robin don't do that again.

night cloak Nov 28, 2018, 7:41 PM

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extreme fps is available for my phone

tidal warren Nov 28, 2018, 7:41 PM

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No ghost pining.

night cloak Nov 28, 2018, 7:41 PM

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apparently only in smooth graphics mode

tidal warren Nov 28, 2018, 7:42 PM

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Then just wait for it to come out, can't help you. @night cloak

noble robin Nov 28, 2018, 7:42 PM

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@tidal warren delet this

tidal warren Nov 28, 2018, 7:42 PM

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No, I will not, stop pinging. @noble robin

noble robin Nov 28, 2018, 7:42 PM

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@tidal warren sure

random elm Nov 28, 2018, 7:47 PM

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📎 Screenshot_2018-11-28-17-55-34.jpg

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What does that mean?

scarlet marsh Nov 28, 2018, 8:04 PM

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@random elm this is trouble with localisation

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u got title for yourself, it is expired

edgy cedar Nov 28, 2018, 8:09 PM

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@tidal warren support said they cant delete my new account. thank you for the help anyways :)) ❤

night cloak Nov 28, 2018, 8:31 PM

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Is there any type of low setting I can use to run smoothly on TGB?

PC Specs:
Intel(R) Core(TM) i7-7500 CPU @ 2.70GHz

8.00 GB RAM

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Please ping or DM me if u can help

stiff cloud Nov 28, 2018, 8:31 PM

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I need to know if a server matters in performance!!

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My friends who have my phone are running it lagless

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I choosed Africa then my flag then it said Europe gives best ping

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My ping is 80

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Does servers make a difference in performance???????

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@lime juniper plz help

lime juniper Nov 28, 2018, 8:34 PM

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@night cloak's answer should cover your question, @stiff cloud.

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It is not recommended to use anything else than Tencent Gaming Buddy, @night cloak. Some Phoenix OS users have been banned.

pseudo dirge Nov 28, 2018, 8:36 PM

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@lime juniper The customer service did´t responde sins last night

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could u talk to anyone ?

lime juniper Nov 28, 2018, 8:36 PM

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We are not affiliated with them in any way.

pseudo dirge Nov 28, 2018, 8:37 PM

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and who should i talk to in discord ?

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Because I am not guilty

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This is an injustice

night cloak Nov 28, 2018, 8:39 PM

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@lime juniper They do not give me a totally logical answer, for the unwarranted ban.

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those of customer service

fast lotus Nov 28, 2018, 8:39 PM

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@lime juniper you are not from pubg?

mild locust Nov 28, 2018, 8:39 PM

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Hello
My in game friend plays with hackers he managed to get to the top 100 by playing with hackers how to report him?

pseudo dirge Nov 28, 2018, 8:40 PM

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@night cloak they dont have any answer gust random ban

night cloak Nov 28, 2018, 8:42 PM

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@pseudo dirge
But they have to give some logical answer for the unjustified bans that are happening to the people who are using emulator

mild locust Nov 28, 2018, 8:42 PM

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@night cloak his hacker friends got banned but he already creating another account

pseudo dirge Nov 28, 2018, 8:43 PM

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@night cloak beleve me u are not mad as me

mild locust Nov 28, 2018, 8:44 PM

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Almost all of the top 100 either hackers or playing with hackers

pseudo dirge Nov 28, 2018, 8:44 PM

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@night cloak i was conqueror top 100 + 5 headshot in saudi arabia rp lvl 100 both seasons

night cloak Nov 28, 2018, 8:44 PM

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Can I run TGB smoothly with these graphics?

PC Specs:
Intel(R) Core(TM) i7-7500 CPU @ 2.70GHz

8.00 GB RAM

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I just hope that the customer service give a logical reason, because what they have said only has been pure stupid or respond to the bots.

pseudo dirge Nov 28, 2018, 8:44 PM

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@night cloak i hope that they replay on my messges

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they say 3rd party

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its gust tgb !

night cloak Nov 28, 2018, 8:45 PM

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@night cloak u Graphic card?

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No

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I don't have one

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and the most unfair thing is that they banned me for 2 months

pseudo dirge Nov 28, 2018, 8:46 PM

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same

mild locust Nov 28, 2018, 8:46 PM

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@night cloak no he plays with hackers and the hackers got banned but he created another account. Devs should ban their ip address rather just banning their accounts

night cloak Nov 28, 2018, 8:47 PM

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@night cloak I lag tho

mild locust Nov 28, 2018, 8:48 PM

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@night cloak hope they will

night cloak Nov 28, 2018, 8:48 PM

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Test what????

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Oh

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Welp I've already done that

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I wanted to know if there is a way to reduce the game lagging

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I killed 3 members with a car and 3 with QBU like it says in the battle pass and I didn't got the reward

runic niche Nov 28, 2018, 8:53 PM

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@night cloak kill them or knock?

night cloak Nov 28, 2018, 8:54 PM

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Kill

runic niche Nov 28, 2018, 8:54 PM

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@night cloak use a lower resolution or frame rate

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@night cloak squads or solo

night cloak Nov 28, 2018, 8:55 PM

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Squad

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I knocked and killed em

runic niche Nov 28, 2018, 8:55 PM

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@night cloak you need to kill them with the car

night cloak Nov 28, 2018, 8:55 PM

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I know I killed them with the car

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This is stupid