questions

[wanton stratus]

@night cloak bro u r too rich can u buy me 1?

@stuck hull Ur subs!

[night cloak]

Please go to dms for discussion , @wanton stratus & @stuck hull.

[stuck hull]

65 in old channel

@night cloak okay

[wanton stratus]

@night cloak yea come dm

[night cloak]

Not in my dm. if you want to discuss with him you can discuss it in his dm,@wanton stratus.

[wanton stratus]

arcnyte types tooo slow

ok

[stuck hull]

Yea

@wanton stratus

[cerulean cloud]

Good evening, please ban NaTaliS and YuriiGolynskyi due to the use of game bugs to take advantage of other players, I can provide evidence of the use of bugs in the video

[fiery sable]

hi

someone have discord of pubg pc support chat ?

i wanted to ask that can we still run pubg by family steam sharing

[cerulean cloud]

it's kind of a mobile pabg group

[storm flume]

Hello, @cerulean cloud!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[cerulean cloud]

@storm flume Hello,thank

[edgy cedar]

@tidal warren thanks for telling me to create new accounts on each of my social medias. now i will never be able to get my account back.
and its gonna cost me a surplus of $150 to get a even similar one

[tidal warren]

I never did tell you that.

[edgy cedar]

yeh

you did

and now in game support is telling me they cant get my account

because i made new ones

[tidal warren]

"Make an account on each of your social media." I never said that.

[edgy cedar]

yeh said try making a new account under your socials

or something similar

@tidal warren

[tidal warren]

And that above translates to "Make an account on each of your social media."? Yeah, I don't think so.

[edgy cedar]

yeh you said go through with character creation (on my socials)

[tidal warren]

No....

[edgy cedar]

and you said if it didnt work log out

[tidal warren]

On the guest account since you lost it.

[edgy cedar]

yes

you told me on my socials

[tidal warren]

What are you even talking about...

[edgy cedar]

read from bottom

[tidal warren]

That's because you could not log onto FB account, that's a different day. Later you came here complaining your account magically disappeared.

Seriously.

[edgy cedar]

it was the same thing. same day. like 15 mins apart

[tidal warren]

That is the 26th of October. Then you came on the 14th of November.

[edgy cedar]

all those posts are from the 26th

[tidal warren]

What account were you trying to retrieve anyways?

[edgy cedar]

my old one

[tidal warren]

And which was connected to what?

A guest account?

[edgy cedar]

both my facebook and twitter were connected to it

when the game updated to 0.9.0 it made me create new characters for each social

[tidal warren]

If it truly were connected to it, you would have no trouble just logging in with FB or Twitter.

Into PUBGM.

[edgy cedar]

well apparently not

i literally connected them both so i didnt have that problem

[tidal warren]

Could be different emails as well, different accounts.

[edgy cedar]

what do u mean?

[tidal warren]

This doesn't happen where accounts just get unlinked.

[edgy cedar]

well i had an email connected to fb and one for twitter but both were linked to same account

seperate emails

how would that mess it up though

[grim ether]

What its ban!

[tidal warren]

That’s not what I was referring to. Even back then I told you to contact the official support. Remember we’re all volunteers, not Tencent employees. You should be a little more appreciative of people tryin to help you. I consider this convo as finished, no need to flood the support channel. @edgy cedar

What is your username and the character ID? @grim ether

[daring pine]

Hi, i completed the weapon master once again but didnt get reward .... trying it the 3rd time now

[tidal warren]

It seems as though it’s bugged. @daring pine

[edgy cedar]

;-;

[tidal warren]

There are other users having a similar issue.

[daring pine]

oh okay sad lol many hours

[edgy cedar]

@tidal warren do u think in game support will at least be able to move some of my items over to my new account?

[grim ether]

@tidal warren my nik name ツTheSakhaツ

[tidal warren]

If they can’t even find your “old account” I doubt it. @edgy cedar

[edgy cedar]

@tidal warren also im not trying to be rude. im just frustrated

they did

[daring pine]

and do you know when they will patch the full screen issue for the new ipad pro

[edgy cedar]

they just cant give me it because i already created new ones under my social

[tidal warren]

Then delete those. @edgy cedar

[edgy cedar]

wait you can delete accounts?

[tidal warren]

You’re aware you can delete your current account, right?

[edgy cedar]

WHATTTT

nobody EVER told me that

[tidal warren]

It takes 7 days though.

[edgy cedar]

:T

at this point ive already waited forever for support so i guess thats fine

but do you think if i did that they would be able to get my old account?

@tidal warren

[tidal warren]

@edgy cedar

If you delete the current one based on what you said, they should be able to give it back.

[edgy cedar]

hmm

ok

[tidal warren]

I am not aware of what convos you’re having with the support.

So do this on your own discretion.

[edgy cedar]

if i send them would that help

also should i delete both new accounts or just one?

[daring pine]

When will the full screen issue be fixed?...do you know smth about that?

[tidal warren]

@daring pine I’d say soon, the iPhone X optimization came pretty quick as well.

[edgy cedar]

actually i should just delete the one i told support about

nvm

[daring pine]

okay thanks m8

[edgy cedar]

so how do you delete @tidal warren is it in settings?

[edgy cedar]

ok

i dont see that option

all i see is privacy policy

[tidal warren]

If you have an account linked to any social media that option right there shows up.

If it’s just a guest account that means it can’t be deleted.

[edgy cedar]

but it is linked

it says so

but i dont have that option

[tidal warren]

Well, you could write the customer support asking them to delete it for you then.

[edgy cedar]

oof ive probably already pissed off in game support

but ok

[frozen prawn]

Any banned people got contacted by the support team after giving in your ingame name and user id? Noone wrote to me yet.

2 days I've been waiting now

[tidal warren]

@edgy cedar

[edgy cedar]

i only have fb linked but dont have that option

[pale falcon]

there’s a glitch where you can glitch under the floor and shoot anyone

[tidal warren]

@frozen prawn heya, no info on that so far.

[pale falcon]

and they can’t shoot you

[storm flume]

Hello, @pale falcon!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[frozen prawn]

Okay, thanks. @tidal warren

[pale falcon]

do you have to pay to have your clan published in #clans?

[frozen prawn]

Can i get an @ or a dm if the mods get notified about the situation please? I've been eagerly waiting since gf keeps asking

[tidal warren]

Nope. @pale falcon

You can make one post per week, there’s a cool down period.

For further info please read FAQ 7.4 #481198147478224896.

[edgy cedar]

@tidal warren alright. i sent another message to support. thanks

[tidal warren]

@frozen prawn sure, if I'm on I'll tag you.

@edgy cedar well, good luck is all that I can say.

[vagrant dew]

@frozen prawn i log in to mine Game rn and i got the msg u guys were getting

[tidal warren]

@vagrant dew Oh no.

Can I please have your username?

[vagrant dew]

So now playstore is not save to download the game or what

[tidal warren]

I do not think it is caused by the Google Play Store.

TBH I personally have no clue what might be triggering it.

[vagrant dew]

@tidal warren i will msg my friend to send me the id of name

[tidal warren]

It is fine, I will look it up myself. @vagrant dew

[vagrant dew]

Cuz i forget mine spacial keys

[tidal warren]

Oh...

I thought you were referring to the numbers, not the name. Haha

[vagrant dew]

My name is Agent47 but with special keys

[tidal warren]

Yeah, I am not so sure I will be able to look it up without the special keys. Once you find them out please either tag me or send me a DM. @vagrant dew

[frozen prawn]

@vagrant dew feelsbadman. I've tried playing with a guest account with gf last night but got banned during the first game again. Now I'm forced to create a twitter account just for this. Hopefully this one doesnt get banned too lmfao

[vagrant dew]

I dont really no what is going with the anti cheat system

@tidal warren i will send u in dm if i got it

[thick night]

How can i get rename card except than from progress mission 10.

[tidal warren]

There is an option to buy it through the shop. @thick night

[thick night]

Ok.. i heard that doesnt work but i didnt try

[scarlet marsh]

@frozen prawn @tidal warren I wrote to in game support and waiting about 2 weeks...no any answer

[runic niche]

@tidal warren warning, you can only delete your account if you are in the EEA (EU)

basically, tencent only lets you delete your account because they were forced to give you that option if you live in the EU. if you don't live in the EU, they have no obligation to allow you to delete your account, and thus, you will not have the option to delete your account because they don't need to.

tencent lets you delete account in EU because they are legally required to give that option. outside EU, they are not legally required, so they do not give you that option.

[night cloak]

Pubg is crashing when i open it

[runic niche]

@night cloak Try restarting your phone

[night cloak]

It didnt work

[olive glen]

@night cloak iPhone 6?

[tacit trench]

Please help me.
Anybodi talk in russian language?

I need help

[night cloak]

Why it showing white pant im this clothes ???

[vagrant dew]

Nice outfit btw

[night cloak]

@vagrant dew thank bro but i need my yellow pant which match with this dress code

[zenith ibex]

Ayuda, me hackearon la cuenta

[late umbra]

aguantete prro

[full briar]

(:

[ember blade]

@full briar do you have a question about pubgm or a problem

[tacit trench]

Русские есть?

[night cloak]

@ember blade he obviously showed his problem in the screenshot

@full briar I have that glitch yesterday

[void oak]

how to report cheater manually?

[blazing vector]

Anybody had this bug?

[runic niche]

EXP

[lean crescent]

@blazing vector restart the game

@void oak u get a option t do so

[midnight hemlock]

im having problems with invites

[unreal igloo]

@void oak after u die u will see a report button tap on it and fill in

[opaque mist]

@open hound @empty jay

[muted sigil]

What is this😑

How to post in #clans

@tropic ravine

[elfin zodiac]

@open hound @empty jay

[muted sigil]

@vital sluice

[elfin zodiac]

@woven atlas

[muted sigil]

@neon patio

[elfin zodiac]

He was banned

Thanks logan

[muted sigil]

Nice🙂

[elfin zodiac]

Or he left

[muted sigil]

How to post in #clans

[vital sluice]

Will get him banned. Dw.

@muted sigil dm me your post.

[muted sigil]

@vital sluice Ok wait

[ember aspen]

Is this where we can report hackers?

[storm flume]

Hello, @ember aspen!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[ember aspen]

Thank you

[upbeat bone]

What's royal pass mission card ??

[haughty cypress]

Lets you skip an rp mission @upbeat bone

And yes it is a scam

[elfin zodiac]

Not a literal scam

[night cloak]

It is the card which is used to instantly complete daily or challenge mission during season 4 , @upbeat bone .

[vestal radish]

Hit or miss, I guess they never miss, huh?
You got a boyfriend, I bet he doesn't kiss ya (Mwah!)
He gon' find another girl and he won't miss ya
He gon' skrrt and hit the dab like Wiz Khalifa

[junior rune]

for dead eye (sharpshooter) does it have to be only 3 shots or can it be more just the final blow has to be head

ping when you answer please since im getting off

[night cloak]

@junior rune all 3 must be headshot in more than 50 mtr range

[junior rune]

ye so it can only be 3 shots?

not like 4 with 1 being a chest then head

[night cloak]

It is written in the achievement bruh

You have to be in platinum tier or above in Solo , @junior rune.

[junior rune]

I understand those parts

[night cloak]

@night cloak squad?

[junior rune]

I'm just asking if its only 1 shot per kill

[night cloak]

Yes it is one shot ,one kill .

[junior rune]

alright ty

[night cloak]

No only solo , @night cloak .

It is achievable by having a awn

Awm

With good scope

[vapid goblet]

Is the conquerer frame changed ??

[night cloak]

No

@vapid goblet just it has Been written s4

Under the avatar frame

[vapid goblet]

There is no lighting sign also

⚡

[night cloak]

There is

The avatar frame is same as s1 s2 s3

[dim wyvern]

Everytime I exchange a duplicate chicken dinner piece it takes both the pieces instead of one, leaving me with nothing

[night cloak]

Yeah

@dim wyvern exchange 2 pieces for 1

1 for one is not there

[dim wyvern]

That is crazy

[night cloak]

🙂

[dim wyvern]

So why give the option? It is very misleading unless something is wrong. I was under the impression that if I have more than one piece I can exchange the extra for a piece that I do not have. Not just give up all the pieces that I have.

[night cloak]

Dont exchange

If u need 1 or 2 more

It will mis lead u

Same happened with me bruh

[dim wyvern]

I screenshot every thing and they've gotten like 8 pics of it, just waiting on support to deny lol

[night cloak]

Lol

[upper void]

So i come back to the game since some weeks and the bugs, nad game performance, temporal disconnections and a lot of issues more are still in the game. The only news I saw are those crates that no ome were asking for

[spring void]

@upper void report bugs to customer service

[upper void]

I always do it and what I get is an automated reply saying that my device may working bad and not the game

[spring void]

@upper void there is nothing much mods or admins could do for this issue

[night cloak]

There are lots of issues in the current update.But it can be only solved by reporting it in game , @upper void .
When they have enough reports they may fix them .

Can u make it so that if someone asks us to follow them on the plane and we don’t accept, we won’t follow them. What I mean is that you could add a function where we can disable if others can ask Us to follow them

Like if I don’t reply to an invite, I won’t we with them and if this function gets added people can’t send me invites to follow them

It’s really annoying for me

@night cloak just dont accept

They keep sending

Happens with me toh

And once I got off the plane and I didn’t reply to an invite it teleported me to them with no parachute and I died from fall damage

[spring void]

@night cloak suggestions go to customer service

[night cloak]

It’s really triggering

Ok where’s that?

[spring void]

@night cloak in game under settings bottom left bottom button

[night cloak]

Oof

;-;

There.

Oh well

[stuck widget]

@night cloak any updates on that 2 month app crack glitch?

Many people got issues just checked

[night cloak]

Not yet , @stuck widget.

[stuck widget]

Okie @night cloak tysm

[night cloak]

No worries .Stay connected for the info 👌 , @stuck widget.

When will they send us our beta testing rewards?

[stuck widget]

Yes Hope to get support from developers 😊

[night cloak]

There was no rewards for beta testing i guess , @night cloak .

[raven wedge]

I have a problem i changed my name but not as i wanted i miss clicked keybored buttons because i have shortcut letters on and i want my old name back but i dont have any renamed ID

[night cloak]

Unfortunately you will need a rename card to change your name again , @raven wedge .

[raven wedge]

So my name will be messed up bec i did a mistake ?

[night cloak]

Yes 🤷 , @raven wedge .

[raven wedge]

Ok !

[warped crater]

180UC for one card I guess

[grand hare]

WoW 1st I got knocked out from falling while I was in air with parachute then every car in ruins looks like this

[night cloak]

Report the bugs in game , @grand hare .

[rocky timber]

There is some problems

I cant seem to scroll down the friend list

Or my inventory

[grand hare]

@night cloak whom should I?Cc didn't even replied for my card prob....

[night cloak]

Try repairing the game, @rocky timber .

Please read #481198147478224896 5.2 , @grand hare .

[rocky timber]

@night cloak will it reset touch controls?

[night cloak]

Yes , @rocky timber .

[spring void]

The game keeps on crashing after last update in middle of the match

[zinc wagon]

Can anyone help me playing in hd mode on 3 GB ram

By not using any GFX tool

[marble thicket]

My kills are more than 100th player. But it still says Not ranked..

Anyone can help?

I should be ranked between 97 to 100 right?

[scarlet marsh]

@marble thicket emulator not allowed here

[marble thicket]

Its not emulator neither mobile problem

It's a general problem dude

[buoyant iris]

Why i can't out from vechile?

Is a bug??

[night cloak]

What is the bug you facing? @buoyant iris

[floral scaffold]

hey there

we got banned for playing this game on emulator except on tgb?

[marble thicket]

@night cloak can u help me?

[night cloak]

You can't play on high graphics on low end devices , @zinc wagon .

[floral scaffold]

i've been banned on bluestacks, memu, mumu and ldplayer and all of them got me banned except tgb

[zinc wagon]

@night cloakis my phone low wmd

[floral scaffold]

no cheat, downloaded from play store

[zinc wagon]

Ok

[night cloak]

Are you sure ? Can you show screenshot? @floral scaffold

[floral scaffold]

yes

[next bronze]

@zinc wagon it depends on your processor, not how much RAM u have

[night cloak]

It is not supported for low end devices , @zinc wagon .

[floral scaffold]

even tho it is the play store version on all emulator

this is just ridiculous

[night cloak]

@lime juniper ↑

[marble thicket]

No one can help me 🤔

[floral scaffold]

i cant live with the TGB

[lime juniper]

Can you please provide your username and user ID, @floral scaffold?

[floral scaffold]

its keyboard mapping is killing me inside

[night cloak]

It might be reset every week or something , @marble thicket . Not sure .

[floral scaffold]

username and user ID?

how could i provide u my user id..

i never screenshot my own account

[marble thicket]

@night cloak are you sure?

[lime juniper]

Ask someone to search for your username, @floral scaffold.

[floral scaffold]

hang on

[night cloak]

Not sure , @marble thicket .I will confirm and tell you again .

[marble thicket]

@lime juniper can u help?

[buoyant iris]

I climbed into the vehicle and after I climbed the joystick control driving nothing there just control to enter and drive when I'm already in the

[grand hare]

@night cloak I will try to report if possible

[night cloak]

It might be bug . Please report it in game , @buoyant iris .

[lime juniper]

The leaderboard should be refreshed later, @marble thicket.

[night cloak]

Thanks , @grand hare .

[grand hare]

✌

[buoyant iris]

My chicken is lost because that 😠

[marble thicket]

@lime juniper alright

[floral scaffold]

@lime juniper there ya go

[lime juniper]

Are you able to paste it here?

[floral scaffold]

BANajaTERUS
ID: 5242092573

[lime juniper]

Thank you. We have forwarded this and the developers will investigate the situation further.

[floral scaffold]

glad to hear that, thanks

how could i know when the response is available?

[lime juniper]

You should keep an eye on your status in-game, but as soon as we acquire more information, we will contact you.

[floral scaffold]

So.. You're saying for me to try to login to the account again?

What if, I got unbanned and then banned again due to the use of those emulators?

[night cloak]

Region rankings get updated on every Monday 0:00 UTC i guess. so it will might get updated on next Monday ,@marble thicket .

[lime juniper]

Yes, try to access your account regularly, @floral scaffold.

Depending on the results, the developers may have found the issue and corrected it. If it is an issue.

[scarlet marsh]

@lime juniper hey bro, I have same issue at two accounts. Could you help me?

banned for cracked version from playstore (huh)

[floral scaffold]

If it is not, then I take it that we are not allowed to use any other emulators than TGB?

[next bronze]

@floral scaffold best is to use tgb

[floral scaffold]

@next bronze I can not bro

it sucks in my opinion

[lime juniper]

Can you please provide your username and user ID, @scarlet marsh?

[next bronze]

Other emulators may have different functions from tgb

[floral scaffold]

un-customizable keyboard mapping

un-customizable sensitivity

not providing raw mouse input

[scarlet marsh]

@lime juniper IzDevkaa 5115036433

[floral scaffold]

it really is hard to play

[scarlet marsh]

@lime juniper IamZubastic 526295000

[lime juniper]

We will contact you with more information as soon as we acquire it, @floral scaffold. Use of other emulators should not be a problem, but the emulator development team is looking into it.

Thank you, @scarlet marsh. We have forwarded this and the developers will investigate the situation further.

[floral scaffold]

okay so, contact me through?

discord too?

[lime juniper]

Yes, I will personally contact you through Discord. Hopefully during the day, but no promises.

[floral scaffold]

Cool, thanks!

[scarlet marsh]

@lime juniper me, too? I got same for two weeks. Support is silent...

[lime juniper]

Sure, @scarlet marsh. Did you use emulator or a mobile device?

[scarlet marsh]

Emulator and mobile device

[lime juniper]

All right.

[floral scaffold]

oh, if you need this: i do not play in mobile at all

pure emulators

[scarlet marsh]

I using together, but don't modify any game files

[lime juniper]

Thank you to both of you for the information.

[scarlet marsh]

2 months ban is too crazy

my friend got banned for LDPlayer at level 1

@lime juniper at IzDevkaa I played 1 arcade and banned

account was inactive

[floral scaffold]

indeed zubastic

i got banned before even doing anything

logged in to the lobby and wham im done

[scarlet marsh]

@floral scaffold I guess, they having bug with this bans....many people goes ban, but I had only VK + PUBG MOBILE

@lime juniper if I saw bug with translation, I could fix it with your help? Some translation in russian is crazy or missing

[lime juniper]

Yes, @scarlet marsh, feel free to send that to the customer service via the game settings.

[night cloak]

server lagging to much. I need solution

[scarlet marsh]

@floral scaffold this is funny, that I donated about 75$ and banned next day

@lime juniper customer service is bad, 2 weeks ignoring me

[floral scaffold]

@scarlet marsh i know i know, i do spend on the game too.

[lament stratus]

Hello, my accoubt just got banned for no reason, 2ns time in a month

[night cloak]

before last update ping 100-190
right now ping 200+++

[scarlet marsh]

@lament stratus hello my friend, welcome, we got same)

[lime juniper]

Can you please provide your username and user ID, @lament stratus?

[floral scaffold]

@night cloak 100-190 is too high for a normal game

maybe check ur connection, upgrade to a faster one if possible

on the current patch i got around 5-15ms steady

[scarlet marsh]

@floral scaffold what is your server? eu? na?

[night cloak]

@floral scaffold connection running good. this problem only after last pubg update

[floral scaffold]

asia

[lament stratus]

@lime juniper 5114037505 ØËScoped

@scarlet marsh ridiculous, new account was already like level 39 diamond

Old account with first ban was ace level 59

And customer service in game is horrible just a copy and pasted message 2 weeks later saying the same things

[haughty cypress]

Whats wrong?

Also, ew default controls

🤔 🤔

[night cloak]

My gun glitched I couldn't drop my secondary weapon , on my back I had a Uzi on , on the pic I had 2 ak's had to restart my game...

[haughty cypress]

Oof

[night cloak]

I do better with default controls btw lol

[haughty cypress]

Have you tried changing your weapon slots?

[night cloak]

Didn't let me

[haughty cypress]

Eh well

[night cloak]

Report the issue in game , @night cloak .

[dry anvil]

i only got 1 time name changing card in season 2 ... after that i havnt got any ... how can i get more

[scarlet marsh]

@night cloak ig support not answering for years. Maybe I could help them?

Something like fix pubg?

[ornate adder]

And here I have 9 name change cards

And haven't used a single one😂

[tardy grove]

I too ban for using memu emulator and mobile 😭

Its been 3 days

[night cloak]

Why get third person players more points then ego players ?

Read #481198147478224896 6.2 , @scarlet marsh .

You can get it in certain levels and buy it from shop , @dry anvil .

Ego[FPP]is harder then 3person , so I think Ego player need get more points then third person players

[scarlet marsh]

@night cloak at faq is talking about email, but now support dont accept emails...

[night cloak]

Yeah but same thing applies for ig support , @scarlet marsh .

What do you mean by ego,@night cloak ?

[tardy grove]

Whats ego

I think Fpp

[night cloak]

Oh sorry is called in German so .. think first person

You will get same points on both fpp or tpp , @night cloak .

FPP 16kills only +35

Third person for 8 + 29

It does not only depends upon how much kills you get. it is also depends on survival time in a match , @night cloak .

Oh ok

Ty sir

[analog sparrow]

How do you actually get this type of RP?

[wide lance]

@analog sparrow when your RP rank reached 100 your RP point will be useable to buy those

Also what is weekly activity and how do I increase mine

[analog sparrow]

Ah will I need to do anything else after I reached 100 to get RP?

@wide lance

[night cloak]

Do you mean weekly activity in clan, @wide lance ?

[wide lance]

Yes

[night cloak]

You can increase it by completing clan missions .

[wide lance]

@analog sparrow after reaching Max rp all the rp you earn after that can be used for that bike

Oh so after I completed clan mission I can't do anything else to increase it? @night cloak

[mortal remnant]

Hello I have a question

[night cloak]

What is it , @mortal remnant ?

[mortal remnant]

I linked my Google Play to my phone account

[night cloak]

I don't think so , @wide lance .

[mortal remnant]

is there anyway to use that account on emulator?

any way*

[wide lance]

Install Google play games on PC?

[mortal remnant]

the emulator doesnt support Google Play account

thats what it says

[wide lance]

Then IDK I have never used emu

[night cloak]

Yes you can't use Google play account for emulator since it is only allowed fro android users.

[analog sparrow]

When is the second week’s challenges coming?

[mortal remnant]

yes I figured that out but can i somehow transfer my googleplay account to my facebook or anything like that?

[night cloak]

I think you can't .

[mortal remnant]

ah alright

thanks for the help

[night cloak]

You're welcome.

Second week challenges might come on Wednesday 0:00 UTC ,@analog sparrow .

[zealous notch]

What does this exactly mean

Because I did 2 arcade matches already

Is there a specific one that it doesn’t list or what

[night cloak]

I think you just have to play 2 arcade matches or "COMPLETE" so you might have to win 2 matches , @zealous notch .

[zealous notch]

I’ll just refresh it this game is too much

[flint mica]

my friends are talking in game but i cant hear them any fix?

Complete isnt about winning tho @night cloak

[scarlet marsh]

@zealous notch you leave match or not?

[night cloak]

Yeah I understand .But he said he have already completed so either he have go win .

[zealous notch]

Nope

Stayed till the end

Didn’t win but it didn’t state that

[night cloak]

This is a known bug . Unfortunately there is no fix for it .You have to restart the match to hear your teammates , @flint mica .

[flint mica]

i tried restarting my game but i still cant hear them :/

[scarlet marsh]

they must restart game too

after restaring you are going to another voice channel, and don't hear them, trust me

[vital sluice]

Some games it's unfortunately lost.(Microphone connection)
That case maybe u can get your squad to connect to discord. @flint mica

[flint mica]

@scarlet marsh wdym by going another voice channel?

i had games where i restarted mid match and came back still being able to hear my teammates

[night cloak]

It doesn't always work for some reasons .

[scarlet marsh]

@flint mica take question for dev. But this is working now...

[night cloak]

The game is choppy . Please fix it

[glad nymph]

is there a problem with the ping ?

the pinging in the game is so messed up

on all servers

[night cloak]

There is no solution for now . Devs are working on optimization issues . It might get solved in future , @glad nymph & @night cloak .

[glad nymph]

omg if the problem will persist then how they will do the world finals !

[blissful heath]

Where is server invitation link?

[glad nymph]

Server did not respond. Please return to the login page and try again. 😒

[vital sluice]

@glad nymph change your network, restart your phone or switch over to WiFi if you are on data and try again.

@blissful heath #discord

[glad nymph]

same

I did all that

this is what's happening

and it shifts every now and then it's not stable sometimes green then yellow then red within seconds ...

[random oyster]

holy geez do you live on the moon?

[glad nymph]

Dubai hosting the finals

[lean crescent]

@glad nymph Ah then u gotta cry people would be crazy for pubg there

Your too new in the game

[wraith brook]

Will using any game booster also lead to ban ?

[night cloak]

Nope , @wraith brook .

[wraith brook]

@night cloak Ohk.....

@night cloak Thanks

[night cloak]

No problem, @wraith brook .

[tardy grove]

Any news on our suspension?

[night cloak]

You will be informed soon , @tardy grove .

[tardy grove]

Ty

[night cloak]

@night cloak it's been 3 days we have been suspended for no reason

Does it really take so long for devs to come up with a resolution?

[primal knot]

How do I complete the 3rd task?

[night cloak]

Yep . They might be encountering solution as it seems a big issue .But it takes time to transfer it from. Devs to community , @night cloak .

[primal knot]

@night cloak help

[night cloak]

I am also not sure about it .I will let you know soon ! @primal knot

You have to send message there i guess , @primal knot .

[midnight siren]

Ich habe einen Fehler

Ich komme nicht mehr in pupg rein

[night cloak]

Can you please speak in english so i can help you , @midnight siren ?

[midnight siren]

I'm no longer involved in the game and I am told that the program has ended

[night cloak]

Which version of game it is , @midnight siren ?

[midnight siren]

I have the beta that does not work either

@night cloak The normal from the playstore

[night cloak]

And when this error started to happen, @midnight siren ?

And can you confirm that you have this files located in File manager -->internal storage --> Android -->obb --> .Com.tencent.ig , @midnight siren .

[midnight siren]

@night cloak yes

[night cloak]

Which device you are using , @midnight siren ?

[midnight siren]

@night cloak LG K8 2017

[night cloak]

What are the specifications of your device , @midnight siren?

[mental needle]

I used an orange ticket and the game consumed the ticket and stole me 120 UC 😡

[midnight siren]

@night cloak how can you see that?

[night cloak]

I googled your device specs . Your device might be incompatible for the current version of the game after looking to the specs . But still when did this started to happen , @midnight siren ?

[midnight siren]

Do you mean when I could last play that was 2 weeks ago @night cloak

or what do you mean

[night cloak]

I mean when you started to face the issue , @midnight siren ?

[midnight siren]

that can be yes

I realized I can not play anymore then I applied to the developers and they could not help me completely @night cloak

[night cloak]

The minimum requirements for the game is 2 gb ram for Android users but it can be incompatible for some devices after new versions and new features will get added to the game . So i think your device is no more compatable after 0.9.5 version .You can try reinstalling the game as a last option .But if it wouldn't work then it might be your device problem , @midnight siren .

[next bronze]

@midnight siren try updating to the latest android version if u havent done so

[night cloak]

Yeah ^

[pulsar geyser]

asia rank 1 and 2 player is hacker plz ban

you need proof

[next bronze]

@pulsar geyser report them in game

[pulsar geyser]

i see an video

he report by many pubg players but he is not ban

[night cloak]

Read #481198147478224896 5.1 , @pulsar geyser .

[oblique zephyr]

Hitbox on enemy's head needs adjusting, apparently this wasn't a headshot

I'm aiming right at the top of his helmet but the round didn't even hit the guy

[night cloak]

What was the approximate distance between you and the enemy , @oblique zephyr ?

[fervent cedar]

Cant be more than 100 meters

Look at the minimap

[night cloak]

Yeah.

[fervent cedar]

30-50 meters at most

[pulsar geyser]

arcnyte sunna ban kar aisa ka number 1 hacker player ko usko permatch 50 kills leta h

[oblique zephyr]

Maybe 50-60 metres not far

[fervent cedar]

@night cloak my scope switch button is glitched

It is enabled but doesnt show up

[oblique zephyr]

I've slowed it down in video editing as I wanted to check if I missed or not but no matter how many times I watch it back it looks like when I fire I should hit, perhaps I missed by the smallest pixel

[pulsar geyser]

@fervent cedar this is a bug

[night cloak]

Well ,you should suggest this through in game customer care since this is not right place for it , @oblique zephyr .

[gentle ocean]

So, I have a honor 5x and I'm thinking to install a custom rom to increase the mobile performance, the question is will I be able to play pubg mobile on a rooted and a custom rom phone?

[pulsar geyser]

@night cloak

[night cloak]

Reset your layout it will fix the issue ,@fervent cedar .

[pulsar geyser]

@night cloak arc

[night cloak]

Yes , @pulsar geyser ?

[pulsar geyser]

how to achive role in this server

[oblique zephyr]

Ok thanks arcnyte I'll try that

[gentle ocean]

any idea for my questions?

[night cloak]

Not sure .Maybe you can but there should be no modification in game files , @gentle ocean .

Read #481198147478224896 7.7 , @pulsar geyser .

[oblique zephyr]

I wouldn't bother cyclohexane unless you know what you're doing otherwise you'll just mess your phone up

Better just saving up and getting a better device

[gentle ocean]

yeah probably

I don't think that a custom rom would really increases the performance that much

[oblique zephyr]

Probably not that much, you'll have more ram if that's what you're doing it for but your processers are still going to be the same

And processing power is more important then ram, save up and buy a razer phone, now that the razer phone 2 is out the original razer phone isn't that expensive, I bought one last month and now the game runs amazingly

[night cloak]

True .But it can increase the performance slightly than average since you can have free space + you can get rid of system apps which consumes more ram.

[oblique zephyr]

Also true but if the phones processers aren't that great it's not going to make a great deal of difference even with the extra ram, slightly yes but is it going to be game changingly different, probably not

[night cloak]

Yep right

[midnight siren]

@next bronze my Android Version is new

[night cloak]

Hope this helps ,@gentle ocean .

[midnight siren]

@next bronze

@night cloak i have dis Problem evi day

[pale falcon]

does anyone know how i can change my username to a spaced out letter name? i’ve seen a few people do it, but i’m not sure how

[night cloak]

evi day?What do you mean by it, @midnight siren?

[oblique zephyr]

@night cloak he means "every day"

[midnight siren]

every day sorry @night cloak

[night cloak]

Oh.

You mean after global release of 0.9.5 version or before that, @midnight siren ?

[fervent cedar]

@night cloak ok reseting the layout worked thanks

[night cloak]

Glad to help!😄 , @fervent cedar .

[midnight siren]

I do not know exactly in any case since 2 weeks I can not play anymore @night cloak

[night cloak]

Oh from 2 weeks . It means you are unable to play after0.9.5 .

Did you tried reinstalling , @midnight siren ?

[midnight siren]

Yes

@night cloak

[night cloak]

It means your device is no more compatable with this version or the game , @midnight siren .

[midnight siren]

Okey

that means I can no longer play pubg on the device

@night cloak

[wraith brook]

@midnight siren Maybe

@midnight siren What device are u having ?

[night cloak]

Maybe . But you can wait for the lite version of the game when it will release globally , @midnight siren .

[midnight siren]

LG K8 2017

@wraith brook

@night cloak the Beta ?

[ornate adder]

@midnight siren I don't think with your specs you'll be able to run the game anymore

[night cloak]

No not beta.

[ornate adder]

@midnight siren its a lite version of pubg with only smooth settings and different map

A smaller map of erangel

[midnight siren]

Ah okry

Okey

[night cloak]

guys

i have something to say

Feel free to say , @night cloak .

last time i was here i was muted for racism @night cloak

but i never ever said anything racist at all

Contact #discord , @night cloak .

@night cloak thank you

👌.

[torn garnet]

Well can you help me out?

When will the clan end?

Means new clan season will start from when?

[supple wasp]

hi how to get star challenge parachute?

[summer walrus]

I found bug

[storm flume]

Hello, @summer walrus!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[vital sluice]

@supple wasp the CC's who participated in star challenge get it is the information we have.

[supple wasp]

@vital sluice thanks bro

[wraith brook]

@summer walrus Oh Yes! It's a glitch with which you can go inside the van at the Watertown. Don't know what will happen to it in the coming updates.

[bright cairn]

How do you get out of 1st person mode?

[pastel sigil]

How to set map in arcade

[haughty cypress]

You cant @pastel sigil

[night cloak]

You can't , @bright cairn .

[bright cairn]

That's odd, I was just in 3rd person yesterday.

I'm not in a match or anything.

[haughty cypress]

Under map selection, at the top @bright cairn

[bright cairn]

Thank you.

[night cloak]

Oh I thought in game.

[serene condor]

Last update October 19th, 2018.. I've uninstalled, reinstalled, emailed Tencent done everything they've told me to do but I still cant get the 9.5 update

[marble thicket]

I am in Top 100 of the server in Grenediar Section. So Will i be able to equip a title? That will show in my profile. Like #97 Grenadiar?

[haughty cypress]

Wait till monday @marble thicket

[marble thicket]

@haughty cypress why dude?

[haughty cypress]

Because thats when the titles refresh

I think it was monday? Or sunday, either two

[marble thicket]

Ohhh i see. So i will be able to equip a title if i am in top 100

[haughty cypress]

Yeah, if you manage to keep top 100 till then

[marble thicket]

Alright ty for the help 😊😊

#Heads up is which title? I am unable to find it in the Region section

[haughty cypress]

Heads up is in the region section, look more carefully @marble thicket

[daring pine]

Hi, does it count as shotgun kill when i down someone with an M416 and kill him with a Shotgun

[pearl talon]

Has anyone reported a bug where you try and fire and nothing happens? Once you switch weapons you can fire again, but initially it’s like the end chicken dinner screen where you fire and no sound or fire happens.

[night cloak]

Yep .Your last gun to finish counts , @daring pine .

Not sure ! but you should report it in game , @pearl talon .

[daring pine]

because i finished the weapon master twice and didnt get it

i talked with the support and they said, i should send them a screenshot with the accomplished weaponmaster...wtf?

[night cloak]

It's a primary reply send by bot , @daring pine .

But yeah the gun which is used to kill counts !

[daring pine]

okay thank you...do you have any idea why i did not get the reward? At the second time i did every kill twice xD

still didnt get

[night cloak]

Oh!You tried that in solo or squads ? @daring pine

[daring pine]

Squad

[night cloak]

And you are in platinum tier or above right , @daring pine ?

[daring pine]

Platinum II

i tried it last season aswell

didnt work either

[tardy grove]

Please read @daring pine

[daring pine]

i even made an list to make sure i dont forget anything but it just wont work

ok

OH shoot

bruuhh

[tardy grove]

🙂 RIP

[daring pine]

okay ima try that one

:/ that makes it even harder

[tardy grove]

Same gun knock and kill

[daring pine]

ye

[night cloak]

Oh so it doesn't work like that? Is this official? @tardy grove

[daring pine]

@night cloak i will test it out and tell you

[tardy grove]

After a lot guys tried and didnt get weapon master this poped up afyer 0.8.5

[night cloak]

Sure ! Thanks it will go to guide other players , @daring pine .

[scarlet marsh]

@lime juniper hello again

[daring pine]

bout weapon master

[tardy grove]

U need to ask who got weapon master after 0.8.5

[night cloak]

Thanks for the info then .

[tardy grove]

[lime juniper]

Hello, @scarlet marsh! Unfortunately no news yet.

[tardy grove]

Hope my account comes back 😭

[night cloak]

Please go to #chat or #pubg-mobile for discussion .This channel is only for support .

[woven coral]

Nice i update and play store and play and i get this

[floral scaffold]

@woven coral yes same

[remote turtle]

me 2.. what is this?

[slate apex]

@woven coral i just got this too

[woven coral]

Like why?

even by playing fair i got this treatment

[night cloak]

dm your user id and ign to @lime juniper in order to solve the issue. @remote turtle &@woven coral

[woven coral]

Okay thanks mate @night cloak

[remote turtle]

thanks mate

[night cloak]

Please do the same thing as I stated above ,@slate apex .

You're welcome . Hope your accounts will get back 👌

[woven coral]

@night cloak hope?

[slate apex]

@night cloak my ign is in japanese which i try to act cool

now i cant type back the same

is account number possible?

[night cloak]

But unfortunately you have to type.

[woven coral]

Why hope bro?

[slate apex]

okay i will try to find out

[woven coral]

I used my playstore only

[night cloak]

Because the issue is not encountered yet , @woven coral .

[woven coral]

never violated

Or used any 3rd party

[night cloak]

I understand . This is what happened to lots of players.

[woven coral]

Character id and ign right? @night cloak

[night cloak]

Yep.

[slate apex]

what is character id

[remote turtle]

it's number

like a 947475124

[slate apex]

how can you all know the id without able to log back in

[night cloak]

Ask to your friend , @slate apex.

[shell steppe]

can i get any free item cuz i hav 10k subs on yt :p

[slate apex]

okay so i just pm error 403?

[vocal minnow]

Nope. @shell steppe

[shell steppe]

:p sad

[night cloak]

Yep ,@slate apex .

[slate apex]

thanks arc

[night cloak]

No worries!

[mortal patrol]

have you Is there another official link for buddy emulstor

*emulator

[night cloak]

google Tencent Gaming Buddy ,and go for first link , @mortal patrol .

[mortal patrol]

i know but it didnt work

[night cloak]

Then please head over to #emulator-support , @mortal patrol .

[junior ember]

WTF?! Ban to 2 of the month

Use google play version

[slate apex]

@night cloak arc is the error403 a bot?

[mortal patrol]

@junior ember please ban ss

@slate apex no xD

[night cloak]

No , why ?@slate apex

[tardy grove]

😭 why all ban

[slate apex]

oh cause he just spend me a generic message

[queen junco]

there is any key mapper controller for gampad

[slate apex]

"The information has been forwarded and the developers will look into it."

i not sure if i followed correct format

i just him my number id and ign

do i need to type anything else?

[night cloak]

Nope you are good 👌, @slate apex .

[slate apex]

do you know how long they take to unlock account?

i just bought the RP pass

feelsbad man

[remote turtle]

me2... season 3 elite plus... season 4 normal royal pass and ace....

2 monthsi.

[rapid osprey]

When PUBG MOBILE LITE will be available for my country?

[night cloak]

Once they encounter the issue , @slate apex . Not sure how long it will take .

[slate apex]

oh so your account did have this bug before?

[stuck widget]

@night cloak any updates buddy

[night cloak]

It will be available soon ! Regarded info will be posted in #lite-news , @rapid osprey .

Not mine but lots of players have that issue , @slate apex .

Nope , @stuck widget .

[rapid osprey]

Wheres that lite-news lol

[night cloak]

Go to #504819353049628683 select 🇱 .Then you will be able to see it , @rapid osprey .

[keen shoal]

Can i report my friend using cheat here..???
Also i wanna show u youtube account that share cheat script..

[tardy matrix]

It's Upon U

[hazy tapir]

@keen shoal report it at police station

[night cloak]

Report it in game , @keen shoal .

[hazy tapir]

@keen shoal udh biarkan mereka berkembang

[keen shoal]

Alah.. ada indo toh..

[hazy tapir]

Iya mang @keen shoal Wkwk

[ancient steppe]

after i uninstalled pubg, it isnt being installed anymore help

[hazy tapir]

@ancient steppe What devices?

[ancient steppe]

samsung s8

@hazy tapir

[hazy tapir]

@ancient steppe Clean up the Cache or clear the playstore data

[ancient steppe]

i tried all that, even factory reset and also entering gmail again and using another faster internet

but nothing works right after the update 😥

also many people have the same problem right after the update

so I'm tryna install the apk file at the moment

[night cloak]

What error is it showing , @ancient steppe ?

[hazy tapir]

@ancient steppe What kind of error is showing?

[vagrant dew]

They will not banned the hackers but banning innocent players this unfair

[frozen prawn]

Exactly. I've created 3 accounts after my main one got banned out of nowhere and they all got banned. And those people are around its beyond me lmao

3 days still no respond regarding to my main account aswell. Customer support 10/10

[ancient steppe]

@hazy tapir "error 495"

[night cloak]

It is an error with google play store ,@ancient steppe .

To solve it
Go to Settings>> Application Manager or Apps>> Open “All” apps.
From the list of apps find Google Play store >>Clear Data and Clear Cache .

[ancient steppe]

@night cloak yeah i did it, but the real problem lies with the update... thanks for helping me btw🤗

[night cloak]

My pleasure . So did you solved your issue , @ancient steppe?

[ancient steppe]

Not yet, but soon i guess.... I am currently installing the apk file, it should probably fix the problem

[vagrant dew]

@ancient steppe dont do that

Dont install the apk

[ancient steppe]

@vagrant dew why?

@vagrant dew It's the only choice i have I guess?!

[night cloak]

You can install the apk file from official site ,@ancient steppe .

[earnest pumice]

hey i need help @lime juniper @open hound

[ancient steppe]

@night cloak oh yeah ofcourse, I should've thought that earlier!

[earnest pumice]

i am getting this massage what is this i dont understand

[night cloak]

Dm your user id and in game name to error 403 , @earnest pumice .In order to solve the issue .

[earnest pumice]

ok

ign: DarkenHunter @lime juniper

hey

@night cloak help what is Dm

[night cloak]

Direct message , @earnest pumice .

[earnest pumice]

ok but error is not here

than what to do

[night cloak]

Invite link to this server pls

[tidal warren]

@night cloak #discord

[night cloak]

direct message to @tidal warren , @earnest pumice .

[tidal warren]

Do you remember your character ID? @earnest pumice

[earnest pumice]

yes

no @tidal warren

[random elm]

What is the difference between School Shoes and School Shoes (Male)?

[earnest pumice]

@tidal warren @lime juniper Help!!!!!

[tidal warren]

Hello, they are both the same items only obtained from different crates/ from different events. That is most likely why they are listed as 2 different items. @random elm

@earnest pumice I added your name to the list of names. We still are waiting for the Community Team to give us any info on this mass suspension happening. Also, are you 100% sure you did not break the terms of service in any way? I would advise you to read them through to make sure you did not break the rules. Link is in: FAQ 7.3 #481198147478224896.

[earnest pumice]

i play on emulator @tidal warren is it againt rule

[tidal warren]

No, playing on an emulator is not against the rules, as long as you don't use any scripts to gain an advantage against other users. @earnest pumice

Users can play PUBGM on emulators, not against the rules. There even is an official EMU called Tencent Gaming Buddy.

[raven rock]

Hello

[tidal warren]

Hello, how can I help you? @raven rock

[earnest pumice]

no i am legit because i like playing hard most off the time i play in mobile too and yes i use tencent Gaming buddy its easy and it doesnot lag much @tidal warren

[raven rock]

I m a little bit angry

Cause

I play on miramar

& i was stuck

At half game at this position

Nice for stats & rank. 😭

[tidal warren]

The best option is to report it via the in-game report button as is shown in the SS as well.

Through there the info is gathered, sorted and then relayed to the developers.

[raven rock]

By the way can you fix this problem ❤️ Thx you

[tidal warren]

We cannot directly send bugs to developers from here, the forms make it much more organized.

[raven rock]

@tidal warren Thanks for you help

Understand

[tidal warren]

Thank you for making the report. Have a nice day.

[raven rock]

You too bro

[earnest pumice]

how can i get an invitation to your discor my friend want to join

@tidal warren

[tidal warren]

Come to #discord. @earnest pumice

[earnest pumice]

@tidal warren hey lots of my friend are also having same problem can i make a video for them????? @tidal warren

[tidal warren]

What do you mean a video?

[earnest pumice]

because lots of my friend told me about 10 they told me what to do?? so i will make a video to do the process that i have done to give their id name to youguyz

[tidal warren]

Well, feel free to do so. If they truly are innocent and have not done anything against the rules, sure you can send me the IDs. @earnest pumice

[earnest pumice]

ok thanks for your permission

[tidal warren]

Wait, I think I misunderstood.

[earnest pumice]

what???

[tidal warren]

Don't make a video, you can tell your friends to send it to us, but no need to make a video.

[earnest pumice]

yeah i unders tand that

[tidal warren]

We're still unsure as to whether this mass suspension is justifiable or not.

The Community Team has not informed us about it.

Hence, the suspension could be truthful.

[earnest pumice]

What ???

[tidal warren]

Yes, that is so far what I personally think of this situation.

[earnest pumice]

WHY??? all my frieds using emulator are getting this massage and some off mobile players too

[tidal warren]

Because, such similar incidents have happened in the past and it indeed turned out the players were cheating.

[earnest pumice]

is it allud to use triger to play pubg in mobile

[tidal warren]

Are you using an app along with the triggers?

[earnest pumice]

yes i am with it but why the innocent should pay

[tidal warren]

What app is it?

[earnest pumice]

no i dont use triger my friend use triger whuch was made at hme by icecreem sticks

i mostly play with TGB

when i am out mabe 2 or 3 match a week play in mobile

[tidal warren]

Wait, so your friend is using a mobile application along with the triggers?

[earnest pumice]

no only triggers which are made with icecree stick

[tidal warren]

Well, technically they are not allowed since it explicitly says no external gadgets allowed while playing PUBGM, but there is no way to detect that.

The app itself cannot detect triggers.

[earnest pumice]

kind of like this

[tidal warren]

The app itself cannot detect "triggers" since it's somewhat of a hardware feature...

Hence triggers are not the reason for the account suspension.

[earnest pumice]

than its not against rule

[pseudo dirge]

(:

can i know whats the issue ?

[tidal warren]

Tap on "File Claim", here, we do not really know what is currently happening with this mass suspension. @pseudo dirge

I will add you to the list of names.

[night cloak]

😛

[pseudo dirge]

plz , maybe its because of tgb

i play sins 2 season ago

this is the first time it happen to me

[knotty leaf]

I needed pubg lite

how to get in India

hmm

[tidal warren]

It is only officially available in 2 countries. India is not one of them. @knotty leaf

[knotty leaf]

😭😭😭

I needed my game is lagging too much

[vernal gull]

Исправте ета

[flint garnet]

@vernal gull В игре используй опцию Отчёт для отправки багов.

[pseudo dirge]

when you will respond ? 😔

[vernal gull]

А здесь не падает

[tidal warren]

Read my messages above. @pseudo dirge

I already gave you an answer.

[vernal gull]

Падайдот

[tidal warren]

I do not have the access to your PUBGM account thus cannot unban you.

Tap on "File Claim".

Customer support are the only ones who could potentially aid you.

[obsidian minnow]

I got banned too. Help me plzzzz
My ID: 584546498

[pseudo dirge]

ok ty

[tidal warren]

Are you 100% sure you did not break the rules in any way? @obsidian minnow

[flint garnet]

@vernal gull нет. Тут разрабы не увидят твой баг.

[obsidian minnow]

I play from season to and never got this

[tidal warren]

Does not matter, are you using cheats? @obsidian minnow

[obsidian minnow]

Nope

[tidal warren]

Breaking the terms of service in any way?

GFX Tools etc.

3rd party apps

[obsidian minnow]

wait, i used gfx tool

[tidal warren]

Well then, that is why you got your account suspended.

[scarlet marsh]

@tidal warren I think this is not

[tidal warren]

Yes, it is.

[scarlet marsh]

because if u used GFX tools, u got ban for 10 years

[tidal warren]

They recently adjusted the sentence.

[scarlet marsh]

2 months ban is something else...

and time of ban?))

[tidal warren]

That does not apply anymore.

GFX tools can get you from 2 months up to 10 years.

[obsidian minnow]

What i can do KitKat?

[tidal warren]

Nothing.

You will stay banned.

[obsidian minnow]

Can i get unban until that time?

[tidal warren]

You can try to "File Claim", but I have never seen anyone get unsuspended.

Yes, your account will get unlocked by the 27th of January.

[remote turtle]

KitKat

Are u here?

[prime river]

Why i can finish the achievement of weapon master?

[spice gulch]

@lime juniper tell u devs to improve anti cheat system......just encountered hackers

[storm flume]

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

[random elm]

Fix this glitch, it occurs when I player lags out before game starts then rejoins and cannot exit the plane

[small stag]

@random elm thats nothin compared to this a version of the game ago i play in FPP alot and went into TPP and this happened and it got fixed

we won tho

[random elm]

I could see people through walls and my character model didn't exist

@small stag

[night cloak]

Is any of the dev team in this server

[ember blade]

@night cloak yes why do you need them

[night cloak]

Cus

I do

[ember blade]

@night cloak well you need a reason

[elfin zodiac]

@night cloak please state the reason and we will try to assist you.

[night cloak]

There is no reason

That's the reason

[runic niche]

@obsidian minnow are you there? I think I might be able to help

[untold kindle]

Duplicate puzzle pieces are disappearing!!!

[runic niche]

@untold kindle if you have only 2 pieces and you exchange them, you will have 0 left and you can choose another piece

if you h ave 3 pieces and you excange them, you will have 1 left and you can choose another piece

[cloud siren]

why is this happened ? Im not using such a thing like cheat or scripting or modding the game ? just using GFXtool for frame rate , bcs my device is lagging.

my ign : IMSOSPECIAL

[prime isle]

Flying bush

[night cloak]

wha?

Logic

[runic niche]

@cloud siren GFX is against TOS

However this may be a bug. You downloaded the game from play store right? Then it is not a cracked version.

[cloud siren]

@runic niche of course, i downloaded the TGB emulator

[runic niche]

TGB emulator?

tencent gaming buddy right

yes, that should be fine

I believe this might be a bug from GFX + Emulator though

I have no heard GFX + phone getting banned

[cloud siren]

yaa but I've ever played it on android with GFX app

and i think this is bcs GFXtool

that against the TOS

i dont know

bcs so many players using this app and got banned

actually only suspend , not banned

[runic niche]

no, that was a long time ago

I can explain why

every mod or person here doesn't understand why and just made up "tencent is cracking on cheaters", but this is not the case

[cloud siren]

Im not a cheater

😦

Kitkat said that it bcs the GFXtool

[prime isle]

@tidal warren is there any consideration in the HQ that Hardcore Mode(Arcade) may become as classic instead of the current one? Would be great, really enjoyable mode fighting against actual players and all of the support turned off. Since its only available for tpp and I'd like to see it in FPP and ranked mode :)

[runic niche]

A few months ago, GFX tool added an option called "GPU Optimization". This will change your API from OpenGL to Vulkan, which may make the game run faster for some devices. However, this unintentionally triggered the anticheat function, and you would have gotten banned. The developer of GFX tool realized this, so he removed the option quickly. When the option was removed, no one used the GPU optimization option anymore, so no one got banned anymore

[cloud siren]

ok so whats the point

[runic niche]

Now, GFX tool added "GPU optimization" again in the most recent update. However, this doesn't change API, as far as I can tell. The description says "removes useless effects", and the options are "Enabled, Disabled", and not "OpenGL, Vulkan" like a fe months ago

When you used GFX tool, did you activate "GPU optimization", the most recent version a few days ago

I am not talking about a few months ago. I am talking about within the last week, did you enable this option?

[cloud siren]

im not sure ,, theres no option called "GPU optimization"

wait a minute i ll check

theres no such thing

[runic niche]

scroll down

[cloud siren]

ooh

[runic niche]

The options list can scroll down

[cloud siren]

found it

[runic niche]

Is it enabled? or did you ever enable it?

[cloud siren]

no

[runic niche]

I don't think you did, sinc eyou never knew about it

[cloud siren]

yes i dont know bout it

till now

[runic niche]

Hmm, then I am not sure why this would trigger the anti cheat, or "cracked version" as tencent said

[cloud siren]

....