#questions
1 messages ยท Page 257 of 1
Thanks bro
Matches
@frozen prawn That is why they may have banned you. perhaps salty players report you
I have many people calling me out when they die I have no clue
From official Reddit page,@night cloak.
I know my words don't mean anything but I'm being genuine, I'm playing legit.
@night cloak no i did the math, it is impossible without using the UC they give you or using the 500 RP from previous season
if you are a brand new RP pass owner (didnt use last season), you need to use the UC they give you to get 100 RP levels. would you like me to show you the math? @night cloak
@night cloak did you forget about the chests and the daily missions ?
he didnt
Don't be panic .There are lots of people who are facing same issue.Hope devs will find the solution, @frozen prawn.
There might be other events too, @runic niche.
I'm not panicking. The thing is that I play this game alot with my girlfriend. We just want to play and keep doing our royale pass missions. I'd be accepting what I've gotten and waiting for 2 months if i did something but I've actually not done anything, thats what kind of frustrated me to be fair. So the thing is if you play good and make plays, unskilled people can mass report and get you banned like that?
@frozen prawn no its just a bug in the system
I wasn't even aware of the hacks until i googled the "data has been changed" prompt. The first result is a link to a thread of those people.
I am sure there might be solution .
I really hope so. Cause gf keeps asking to play, ofcourse I'll create a new account for now but I just don't want to lose the stuff I've earned for reaching 100 RP last season and my rank rewards aswell.
I just unlocked the new face too, what a bummer
Impressive Pubg
Render issues,lags when enemies are around or like that as well..haing a high end device still such issues
Having*
Well, this is a computer/console game on mobile, it's gonna have it's issues
@elfin zodiac this isn't a computer game on mobile
they rebuilt the game from scratch for mobile
It is, that's what pubg is
It's still the same game overall, just some things are changex
Changed
fortnite was a direct port from PC. when you play the mobile version, you can play with PC players because they directly ported the game. its the exact same game but on mobile.
PUBG mobile on the other hand was rebuilt from the bottom up. graphics are completely different, the internal game's sturcture is also completely different. Yes, the end result is a similar game experience, but there are many shortcuts that were taken to get there, like render distance, lower texture quality, and fewer in game objects (houses are pretty much empty in pubgm, not in pubg pc)
No one in circle except me but it showed 3 alive, died to zone im sending recording ๐
Hello, @wicked dawn!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
its like comparing minecraft PE to minecraft PC, yes, similar game expereince, but completely different versions that are not compatable
Feel free to take this convo into the DMs. @runic niche @elfin zodiac
Thank you for not needlessly filling up the support channel.
this was a support related topic, someone had bad texture loading
There are some optimization issues in the game.Please report it in game so it will get fixed soon, @cosmic gazelle.
@cosmic gazelle what phone do you have
Yea, it did go a bit off-topic tho
I matched with bronze players and I'm platinum V. (Yes, I played in FPP Squad which I have my platinum V in.)
@tidal warren i think its impossible to get level 100 RP without paying extra money, even with elite royale pass
No one alive except me, I died to zone eventually^
There might be less players available in the fpp mode as people prefer tpp so that's why you might getting low rank players, @night cloak.
As I had mentioned before, please, report it via the in-game report button or contact the customer support. @wicked dawn
This happen to last night
welp, someone told me to post it here nvm
@night cloak I've reported it many times, all of my friends are facing this issues
@cosmic gazelle what phone
@runic niche I'm uaing Samsung S8 plus
graphics settings?
The report button ingame does nothing
@runic niche I have not looked into it myself. Many say you can only get to level 95 with the 600UC. It has to do with the fact that the season is shorter by 4 weeks.
level 94
@runic niche before it was on High and HD now Balanced and medium
i can show you the math
Even low isn't working
Then let's hope it will get fixed soon, @cosmic gazelle.
That is not true, the report button findings get reviewed and then further relayed to the dev team. That is indeed why there is a report button.
@cosmic gazelle i have samsung galaxy s9, very similar device in terms of performance, and it runs flawlessly at max settings. perhaps you are running something int he background?
i report long matchmaking times a million times, nothing ever changes
Yeah
"cannot enter a match" is the only thing i can select, and they never do anything about it
complained for last 3 seasons, nothing has changed at all. they added a matchmaking timer that is inaccurate, other than that nothing has changed
@runic niche No man,my phone is just for this pubg and I clear the cache and all of games and running my Phone on Game mode, I'm not getting HDR or Extreme FPS option too
It takes time to fix bugs and provide better optimization for different devices. Especially considering there is a ton of hardware out there to cover.
^
matchmaking has nothing to do with optmization lol
I was not referring to match-making.
you were talking to @cosmic gazelle ? i see
Just explaining to you, why it might seem as though the "report button" is useless.
the report button is useless if you are having trouble getting into a game, is that better?
my problem is not device specific, nor is it a problem on my end. it is a problem on the game's end
Sorry if im bothering but is anyone going to look into my ticket in 24 hrs atleast? Can i get a confirmation of that if anyone has an idea?
the game's matchmaking algorithm uses brackets. one of those brackets ends at 2999 rank points, and another starts at 3000 points. If no one is in the 3000 point backet, you will not get into a match, ever. That means that it will go from maybe 2 minute wait times in the 2999 point bracket to never getting in a game in the 3000 point bracket
Long matchmaking can hardly ever be eliminated, it is not a bug nor any kind of a technical issue. There simply are not enough players playing the particular mode and the server you're playing on.
it is a technical issue
With higher tier comes higher waiting time.
That's just how it is.
Not having enough players is not classified as a technical issue lol.
if i have 2999 rank points i can play a game with 2 minute waiting time. with 3000 rank points i will never, and i mean never get into a match until at least 500 people get stuck at 3000 points
That's because the system is set up like that. The game does not want to make it super easy for the players by just supplying bots.
there are enough players, but because the game will not match high rank players with low rank players no matter what, even when you can't start a game without doing this, you will never get to play. that is a problem
You cannot let ** a grandma race Usain Bolt**. That's why higher rank players play against higher rank players.
lol
Thus there is a longer waiting time.
Nice support ๐
2999 rank points vs. 3000 rank points = massive skill difference?
i'd rather have noobs die to pros than pros not being able to play at all
what if i'm in 3000 rank points and i can never play
No point arguing.
at least the low rank players can play, i can't even play
Feel free to bring this up to the customer support in-game.
I cannot speak for the customer support. Ask them if this in fact means "f you".
Slayer are you done? I'm just waiting for a simple answer so i can act accordingly. Can you let me just ask a question and go on my way?
Have a good one. 
What ticket are you talking about? @frozen prawn
I am not sure I understand.
@frozen prawn im not support, but what is your question
Uhh because of this conversation its abit upwards, if you scroll up you can see my issue. And i know you're not support Slayer. I've been waiting for the moderator to be free so i can talk to them. Thank you for your understand.ng
@frozen prawn I had read your issue, I am not sure what you mean by "ticket".
@frozen prawn last time i contacted them took less than 48 hours
lmao ticket is the email you send to support
even i know that
I've tapped on file claim and I'm still waiting for a response. Been over 20 hrs.
Has your account been suspended? Oh.
I'm just wondering if they'll even look into it or not
Same issue for ton of players.
It does take them time to reply. We do not have an inside view into the inner workings of the official customer support hence why I cannot tell you whether it has been reviewed or not. They do not work on the weekends, so hopefully, they will reply on Monday. @frozen prawn
Also, the suspension till the 24th of January is an issue for many other users. Therefore, there is a possibility that it indeed is a bug.
@tidal warren why don't they get official, paid service people on discord?
i always see community team here but they are always afk
you don't get paid for this right
I had contacted the Community Team already asking about the mass suspension. @frozen prawn
Once we know any info it will further be relayed to the users.
Like legit they can watch the replays and stuff if they're even keeping replays after people report a person. There is even someone backing me up saying they match against me frequently
Thanks alot for your time and answer, really appreciate it
Yes, it is quite strange. The only thing all suspended users have in common is that they are all Android users. I hope this issue gets sorted soon.
Yeah but the thing is that i don't want to look like im belittling other people or anything but im not using a peasant device aswell. I was playing on an S9
Like if it was a random chinese knockoff or something I'd understand because of the suspicious names of their devices
But thats the flagship device they're sponsored for aswell
I would recommend you to read the terms of service, just to double check and make sure no rules have been broken. You can find them in FAQ 7.3 #481198147478224896.
Anyway I'll just create a guest account until they respond to my ticket i guess. Thanks again
No worries, have a good one. 
@frozen prawn is not a cheater
I match.most of matches against him
I think tencent anti cheat went crazy today
hello
i have so many problems for long loading screen, long lobby loading.... and so many lags in the game i running and game block my walking, running.
Servers Are No Responding errors etc.
read terms of service hahaha
Lmao @runic niche
@tidal warren have you read that thing in full?
I know everyone agrees to it but everyone should know that no one reads them
Yeah
Slayer lmao you're acting like this is the southpark episode
No one read terms of services
@vagrant dew thanks for backing me up bro add me ingame if you want I'll accept once im unbanned
Sure
I feel sorry for u especially investing 100 of hours to this game and spend alot ur money for this and at the end mistaken robot discornect ur account @frozen prawn
There are some issues in the current version of the game.Devs are trying to fix them .They will might get fixed in next patch .For now please report them in game , @dark gazelle& @dawn heart .
fix it next patch, but you will never get that royale pass time back
i wonder how they will compensate you
I have a question
Sorry.But if you don't have any issues and if you don't need any help then you should move to #chat or #pubg-mobile .Rather than Commenting here on the problem and giving your opinions, @runic niche.
@night cloak how will the developers compensate those effected by the bug?
@vagrant dew don't say that to people, no matter how twisted they are. Understood?
Just call staff.
And we will deal with them.
@runic niche it has not been confirmed that the mass suspension is a bug. No need to talk about the supposed compensation.
but what if it is a bug
No need to speculate, as I had mentioned multiple times, nobody here has a complete insight into the inner workings of the developer team. We simply do not know.
Feel free to further discuss this in the #chat or #pubg-mobile.
need help
Yes? @night cloak
Are you using the Moto G5?
no
What device are you on?
Has it worked before?
ya
Has this issue appeared with the 095 update?
no 9.0
@tidal warren will they fix the ingame texts bugs or no
and still
Also, make sure you have gyroscope enabled in the settings.
Because when i type help or me
Yes, the developers are aware of this, we had reported it to them countless of times. @vagrant dew
Pretty sure they are working on solving it.
Its puts thats ****
ya my gyroscope is enebled
@night cloak have you tried repairing the client?
but not working
Once you log out, on the right side of the screen there you can see the repair option.
So, you should consider tryin that.
@night cloak but u gonna loose ur settings
It is worth a try, just beware as Terison mentioned that you will lose custom settings. @night cloak
Also, make sure your gyroscope is calibrated correctly.
I had read some articles about the OnePlus gyroscopes not being calibrated nor working properly.
For the Weapon Master achievement do you need to knock and kill the guy with it or just finish him with that gun?
Just created a guest account to play with gf, she is plat mmr. I killed 10 people and same thing happened we were last 2 teams. ๐
Android is rip i guess
I just bought UC for 29,99โฌ but then a strange message popped up "system busy" or something like that. i couldn't screenshot in time because it disappeared. I checked my email and got the bill... But no UC on my account yet, how long does it usually take? @lime juniper
@open hound @livid hound
@frozen prawn your new guests account encouter the same issue
i just tryed the repair client
Something is wrong with pubg today
but its not working
U bought UC so I can purchase a black Friday item, but I never recieved it, I keep getting this error message
the item I wanted is limited time, if it isn't fixed I just want a full refund for all the UC I bought today
@night cloak 300did you get your money?
Hello, please read the terms of service to make sure you did not break them in any way, shape or form. TOS can be found in FAQ 7.3 #481198147478224896. @digital helm
Recently, there was a big suspension wave, so far we do not know whether it indeed is a bug or if the suspension is just.
I ask for your patience, we had contacted the Community Team and are waiting for their response on this matter.
Alright Im Waiting
In the meantime, please tap on the "File Claim" option.
It will redirect you to the customer service.
Already Did!! But No Response
Sorry for the delay, @night cloak.
It may take a little while. Please restart the game and check again. If nothing appears, please contact the customer service.
I did Everything To login!
CS does not work on the weekends. Wait till the next week.
They get tons of reports each day, it takes a while.
Okay!
@lime juniper oh okay, thank you. Btw i think i got the same message as the one @dusty meteor posted above
@lime juniper and @night cloak I've fixed the problem.
The Smoke crash bug is gone for me
Great!
๐
A little re-install is needed
Also for future problems like this recommend re-installing, at least what i would.
There is a new BUG when you have
and Supresor AR you can't see him on Map and hear Fire only flying bullets around your Head
@night cloak this happens most of the time because they may be really far away from you.
@sleek plinth now he shooting at me from like 17 meters on second sire of Sanhok Bridge and i can't hear him
@night cloak ok, i will see if this actually happens most of the time or not, thank you for reporting.
Im sorry @sleek plinth i recording all my Games but this i dont Record ! Sorry 
No mate! Its all good, i might go test this in a room and see if this actually happens.
BTW Ha Thin bridge i standing in Half and he stand on side
Noted.
Hi , are we getting the region titles today?
is there an issue with solo fpp, as soon as i hit platnum 2 i cant get a match, all top 100 are platnum 2 lvl , so i wonder if a glitch?
There is a problem on Pubg. When ever I get killed, My game freezes when I'm at like 4 health, then two seconds later, my body falls to the ground and I start separating the person who killed mw
Me*
Is there any way to go over 103 Fov? Or are there any future updates enabling having more fov?
@prime isle no because it would be unfair
@prime isle nope. This aint quake pro unfortunately
@cobalt nymph matchmaking is screwed up and the developers will never do anything to fix it
Been like this for 3 seasons
103 Fov seems too low for me I love the tablet fov tho, I wish it was like that for mobile
Hi, I can not get into the game because it says the server does not respond.
@valid gale what phone are you on ?
Country ?
Huh, not sure
subscribe to pewdiepie
@night cloak no bro I calaculated and it will not become 100 RP can you show me how sure you are that we get 100 rp ?
you can get 95 levels at most
i hope they do RP events
Hmmn
remember last season they did events with like 100 RP, they should do that but with higher reward so that you can get level 100 with some leeway
i dont want to have to finish literally every mission to complete royale pass
When they're going to release the fix for lag issues.. I'm irritated now
My K/D went to 4.60 from 20
@elfin zodiac no
I don't want Chinese ane Indos in my matching..send them to somewhere else. ..hackers
@night cloak what about the 10rp we get everyday to login
Nevermind you took it into account too
Game froze
If any mod can help me with this
I'm liking the new feature
Good job tencent
Does anyone else have the issue whenever you die it guys shows the crate you died from above and it just stays there
And idk if this is my internet but every few minutes it says my server connection is lost so I have to switch from WiFi to data to stop it from saying that
@upper salmon that happens whenver you disconnect from your network mid game
Do you mean my router ? Or switching between the two
As long as your device disconnects from any network @upper salmon
But itโs not
I check it after the message shows up and it says I have full bars and my vpn is on
My VPN is only on whenever I have WiFi without any issues
You said you switch from wifi to data @SรไนกSpectre#1150
Is there a way to link my pubg account to a different play games account? I want to switch play games account.
@pastel dagger I don't think so.
ahh ok
Hello,
I know some who is playing with hackers. How can I report him?
@everyone someone stole my facebook account as well as pubgmobile account
I reported it with the same account as well as with new account. But no reply @everyone
I report it to pubg
Maybe they're working on it?
But how much time he changed my username @leaden zenith
I dont know
Ok
Im gonna tell you something cool
One time i was playing squads and there were only 4 people left (my teammates died ealier) there were two teammates and then someone killed one of them and the one guy killed the guy who killed his teammate and then he starts finding me then i sneeked up on him and kill him (i was just hiding in a rock when theres a few people left)
Yep
๐ค
._.
What
?
When i sneaked up on the last player
Wow amazing
And i just won a duo game awhile ago
ok
Please report the bug in game , @night cloak.
Can someone snipe 1000m in pubm
??
This guy has score of 1012 ...
Can anyone explain
??
Nope .Render distance in the game is approximately 400 m, @peak wing.
Hacks
He might have knocked the player and ran away from him .And when that player died he was away from that player at 1000 m .So game considered it as a 1000m kill.
No worries.
Hi
@odd grove yes ?
We don't know about the upcoming stuffs in the game @night cloak . If we know anything, we would put it up in #news
I said why
Damn pho e
Lol
Oh sorry for the wrong info .This is how it works,
Each kill more than 100m gets added up .
So if u have 9 kills over 100m , it becomes 900m, @peak wing.
Send in your suggestions in-game to the customer service. @night cloak Ask them to add a feature to gift name cards.
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
thankyou ๐ @night cloak
@night cloak you can redeem google giftcards
I saw that some players have got the feast event to get some free skins, why I don't have it tho?
Hey can anyone help me with d merit page bcaz i ve mails regarding misconduct
Did you lost your merit, @ivory anvil?
Yeah 2 guys in my squad knocked me out so i blasted there vehicle after my friend revived me
@night cloak ??
@ivory anvil they filed a complaint against you
As said the game mail you have lost 20 merits .It just reduced your bp /XP earning .You are still safe .You can get your merit back by playing squads or solos , @ivory anvil.
Where is this merit page...๐ค
Plz tell me pubg gfx tool free is this legal or not @night cloak
No it is not legal.You will get banned for 10 years if you used gfx tool, @fickle pelican.
But I just used but not played what can I do further to be not banned I will delete now itself @night cloak
I just changed the graphics but still now not played
What is pubg mobile lite or emulator
Delete the gfx tool from your device.And repair the game so any changes made by gfx tool will be removed, @fickle pelican.
Is it Different from those that we get on store??
Pubg mobile lite is the lite version of the game specially made for low end devices .This version is only available in Philippines and Brazil for now .It will be available globally soon.Emulator is made to experience pubg mobile experience on the pc .You can use Tencent Gaming Buddy emulator to play pubg mobile on your pc, @ivory anvil.
You're welcome, @fickle pelican.
Ohh!! So what abt those who play it on there phones๐ค
Why they have differnt roles ??
Nothing better than Pubg โmobileโ players playing on the PC
Pubg mobile on pc...๐ฌ rather play it on steam๐
Yep, @somber kite.
@night cloak then I need a new phone
It is just to experience mobile experience on low end devices as well as pc, @ivory anvil.
Kinda ironic pubg mobile on pc
NVM.. i hope they have there own servers
@ivory anvil not ironic...coz it's an official emulator, and also if you don't have any mobile players in your team... you'll be playing againt emulators players only
Damn thats not fair ๐ฑ
Please take this discussion to the #pubg-mobile or #chat , @ivory anvil & @somber kite.
@night cloak just one thing to ask are the emulators matched with mobile players??
I play both, pubg pc as well as pubg emulator. Even though I have a mid range gaming pc....pubg pc has serious issues..."desync" ping drop...lag... sometimes it doesn't load at the spawn island, instead loads in the plane or sometimes at the last stop.
If your duo or squad has both, mobile and emulators players, then your opponents will have the same team ratio as well.
can anyone tell me what is this mean?
This means your chance of getting that item will increase by 500%.For an example,if you have 0.02% chance of getting that item then multiplying it to 500% your chance will increase by 10 % . @night cloak
oooh ok thank you @night cloak
You're welcome, @night cloak.
Facing this issue since yesterday
No resolution from the support team yet
This is a know issue . It is faced by many players and has been already reported to the community team . Please wait till there will be any solution regarding to the issue , @night cloak.
@lime juniper why in #481198147478224896 3.2 daily limit is 4800 BP? From 3 Season it's 5000 BP
Thank you very much, @olive glen. It has been updated.
@lime juniper operatively๐
Have a nice time 
@next storm i know very well
Hey if i use one of those apps which increases our graphic performance like 60 fps. Will I get banned by any chance?? @open hound
You mean gfx tool, @ruby igloo?
Yea
Yep . you will get banned for that , @ruby igloo.
Read the pinned message of the channel, @ruby igloo.
๐ถ
Ok but there's no reason for that ๐ฌ๐ฌ
Well I will play it safe won't use it lol
Thnx for the help โฃ๏ธ
What is it
gfx tool modifies pubg mobile game files which is illegal .Which will lead to ban , @ruby igloo.
It looks like a vault button, @jagged fiber.
@digital helm @frozen prawn @proud briar @lone loom @stuck widget @rare helm @night cloak hello, can I please have your character ID in-game? This is revolving the account suspension. Please tag me here or send it to me via DMs.
Already did... Please fix this issue ASAP... I am not gonna play this game from bronze leauge
@tidal warren I will DM
inGame Name: HusharBalu
Character Id:- 519122430 @tidal warren @half kayak
We got yours, thank you. @stuck widget
Thanks @tidal warren ๐ its the best game support team i ever seen @half kayak
๐๐
But can i know why u needed it?
Is it just me or parachute distance in erangel shorter now? Can't type english at 4am
Can someone in the game check my Character id please? ingame name is ๏ผข๏ฝ ๏ฝ๏ฝ๏ฝ
Yeah
Okay thanks alot. I've been keeping someone on hold so the faster the better.
U got also suspended for 2 months
5157903242
Thanks alot @stark pumice
Np
Yeah but if you want to discuss further just dm me bro don't keep the support channel busy. Thank you for your understanding
Sure
@tidal warren IGN - PRITAM
ID-512835966
plz help
i have tecent buddy gaming and nothing else why i got banned!!
i used to play with this account in mobile earlier
why pubg mobile why!!!!!!!!
what is my mistake!
You can read why go ๐
mean?
@rare helm
This is the known issue .Many players faced this just dm your in game name and id to KitKat to resolve the account suspension, @night cloak.
Just send your IGN and I'd
@night cloak Tag Error and Provide your IGN and ID.
ok ok
my game keeps messing up and i keep having to repair it, it wonโt let me use my mic and i keep disconnecting
Tag it to kitkat.. With@ sine
Did you tried reinstalling, @pale falcon?
reinstalling will take too long
But it is the last option.
Clear the data and cache
Are you on wifi, @tribal niche?
Yes I am. My WiFi signal is strong.
My router is in the same room. I'm on a galaxy S9 if that helps.
It happens with wifi users even though they have strong connection, @tribal niche.
I'll try with data now. Thank you.
No problem๐.
Please provide your user ID (numeric), @night cloak.
Try repairing the game and then try on data, @tribal niche .
@tribal niche
Then try clear cache .
I'll uninstall then reinstall and see what that does. I'll clear cache first though and see.
@tidal warren i play in a ipad, iphone and a samsung devices, why i have been ban??
Id: 530344371
and yes, i play with original app's
Sure if it didn't help then try reinstalling .After that use data to get to the home screen of app . And then you can use wifi.@tribal niche
Many people have the same issue too, have you used your Samsung?
Some Android and emulator users have the same problem
ok, i understand that but is not the case
Where is the best place to get help for problems with in-app purchases not being delivered to an account?
What is your username? @onyx sundial
Use the in-game support please. @trail knot
Thatโs the most reliant.
Iโm asking for a friend.. he only speaks Spanish
Oh okay I will direct him there, ty
@tidal warren many people got same issue hope its solved as soon as possible
@tidal warren mCsใGrilo9PT
@stuck widget have you told KitKat your IGN?
Still isn't working at all on Samsung.
I dmed to him and pan both. Username and character id witu screenshot of player profile
I been banned from my account for 60 days. Why? What I have done wrong?
On my Samsung anyway.
@ @blissful tartan many people got same issue just wait
@stuck widget nevermind. already saw your message above, well just wait for it
Yes thanks for asking @ocean crater
Hello, could you send me your ID? @blissful tartan
@blissful tartan please give your useename and id to kitkat
As well as the in-game name please.
Yes, weโre aware of the issue, right now weโre compiling a list of users.
My nickname is SniperShady
Just curious, how would you get your user ID if you get banned and canโt access the game? do i need to ask a friend?
@tidal warren did u see mu user?
Expected time to have my account?
yeap
i ask to my team
Is this your account? @blissful tartan
I need to obtain the ID hence why Iโm asking.
Yes
There is no expected time. So far, it has not been confirmed yet that this indeed is a bug. The Community Team are the ones handling this.
How much time does it take??
Please tell me why there is no beryl m7 in training room for practice.....
can u pls send me a dm when u have a answer?
It's a bug . It will be solved in next patch, @misty sand .
You will surely be notified. @onyx sundial
@night cloaknext patch thats hell lot of time
@tidal warren Any idea why I can't even get to the login screen?
@tidal warren whaaa happened?
Then what about my RP purchase??
Did your account get suspended? @tribal niche
No. I installed yesterday and couldn't even access the login screen.
ty @tidal warren
Yep.You will have to wait for it, @misty sand.
@night cloakalrighty then..thanks
I've tried on data and WiFi with the same results.
No problem, @misty sand๐.
As I had mentioned before, it has not been confirmed that this indeed is a technical issue from Tencentโs side. As for the RP, Iโm an iOS user hence do not know if Google Play Store offers refunds or if refunds for in-game currency is even allowed, especially if itโs been used to purchase items already. @blissful tartan
Please, make sure you connection is steady. This error only pops up on devices with poor connection. @tribal niche
Google play team told to contact app developer for refund
Could any one give tips for solo rank pushing
Can I see a screenshot of that? @blissful tartan
@rare helm
Be ๐ go in top 10 kills dont matter just survive @misty sand
I have quick scope switch enable but the button does not pop up in game
Feel free to take this convo into the DMs. @stuck widget @misty sand
Sure sry @tidal warren
This is a support channel, not โgimme gaming tipsโ channel.
@tidal warrensry there was no one to chat in general chat
For that move to #pubg-mobile.
Can someone help me pls
With @shrewd hedge?
This id is Banned for Cracked version. But i used play store version @tidal warren
Ok
This id is Banned for Cracked version. But i used play store version @desert umbra
@tidal warren the slowmode is on ._.
@tidal warren I have sent it to ur dm
Slowmode is not on in this channel. @quaint laurel
Yes
Yes, thank you. I will relay the info. @night cloak
No I dont have that.. but even on their refund policy they have written if the purchase is not being used then contact app developer
@tidal warren Ok
My Royale pass Gone๐ I am.not happy
Please avoid going off-topic. You can have unrelated conversations in #chat.
@night cloak got ban for 2 months cracked version?
Wait, so you were using the cracked version? @night cloak
Send KitKat username and id
It apparently still happens even if you download from official source(s)
I didnt use crack but still ban
Means u downloaded directly from play store @night cloak?
Ya even I downloaded from play store & now it is showing cracked version
@stuck widget Yes
Its big then
๐ญ
What u talking about?
Just msg kitkat username and id he will complile and send it to devpz
which game?
Me got same issue
Please, move to a different channel to discuss this.
Please avoid going off-topic. You can have unrelated conversations in #chat.
@tidal warren WHeRE?
Either #pubg-mobile or #chat
๐ญ @tidal warren Unban Me pls
So what is stat of my account..? Any news about it @tidal warren
๐ด U talk to Devs and Unban me... Really I cant wait 2 months... My exam will over after 10days. I want to enjoy my Pubgm account
๐
@@tidal warren please resolve my issue I have never done anything unusual.. I just love this game & I can't wait for so long
Ya. Bro we love this game. We didnt ruin or hacks. But still banned. Even u guys banning good ppls not hackers.
Guys go contact in-game customer service if you want to unban account
๐ซ
๐ rip
I tried.. but they dont reply
We as staff members of this Discord server do not have access to your accounts. Weโre not Tencent employees. Weโre currently waiting for the Community Team to give us any info surrounding this situation. Therefore, there is no point asking us to โunbanโ you since we donโt even have the means to do so. We simply canโt. More messages on this topic will be from now on deleted, move the discussion to #chat or #pubg-mobile. No need to fill up this channel and mulling over the topic over and over.
What happen @night cloak
Gaming is lagging near enemies
The screen gets stuck for 1 sec when enemies are near bye
Its like the game Freeze's
Check ping and fps
Ping is 40
Idk
You need a better phone
I am on moto g5 plus
Graphic : smooth
Fps : medium
Lower the fps
It was working fine before update
You need a phone that can handle a demanding game
Moto plays more to a casual user
But after 0.9.5 update its lagging too much
That's what everyone says but that excuse doesn't hold up
@night cloak๐คฃ
What do u think
Every update the game adds more and gets more demanding
You need pubg lite
Please
It has far less in it
Don't joke
U saying snapdragon 625 cannot handle pubg
๐คฃ
It's that or lag no other soultuon
Don't know why you're laughing , you're the one suffering
@night cloak i am laughing at you
๐คฃ
Use the lite version or lower fps
U Dont even know setting menu
๐คฃ
You got major problems
You cant be helped
Just take the lag
@night cloak
I feel sorry for u
Going to call a mod for you casuing problems . Your past post show you done this before.
Ok
Call mod
Not used any bad words
What's the issue? Can u guys move to #chat if you don't actually need any support related to game please.
@vital sluice
Any mods please help me..
Telling them they need to lower FPS or uses pubg lite
They're joshing around
@night cloak pls go first and see the setting menu
@night cloak @blissful tartan how can I help you both?
The game Freeze's
@blissful tartan please tell us your in-game ID
SniperShady nickname
@night cloak I myself also face it . You need to restart your phone and make sure you don't have any apps running in the background and play the game. If the stuttering continues , do use the repair option in-game.
@vital sluice this guy already said and kikat took care of him
Hes just asking again
@blissful tartan and your ID if possible?
No I dont have that
Wait ill call my friend to get the ID
@vital sluice dont waste ur time
I want to leave my current clan and I've nealy 5K clan points. If I would make or join another clan what will happen to those points?
@limpid portal alright, thank you.
๐
@warped crater you will take the points with you.
@vital sluice
You sure about that?
@night cloak already explained what you can do above. Do read it.
Hes just making it all up again ๐
Ok anything else
If u need any other assistance use the customer care in-game
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@warped crateryes , sure .
Ok mate, thanks for the help
@blissful tartan we have already gathered your id. So wait for a fix and be patient . You can have discussions in #pubg-mobile or #chat .
But how get notified with community team
Like any updates from cummunity team
Plz reply
@blissful tartan we have your ID. We will keep your informed if we have any news .
@blissful tartan have some patience dude you will get your account back if you don't do anything wrong..
can anyone help with my id search pgamer99 and go to his carrer result and then see his 2nd last or 3rd last game there is TSD(IDK SIGN)SKY5GAMER that is my account
plz copy that name and dm me
need help, my game keeps disconnecting me and lagging in matches, iโve tried repair and itโs still not working properly
why do i keep losing connection and it just says loading? iโm getting sick of this
constantly happening
itโs just pathetic
iโve tried repairing my game several times so my controls get reset, itโs annoying and tiresome now
I told you to reinstall the game did you tried that, @pale falcon?
I know it will take some time but it is the last option.
it keeps on saying sever timed out its so stupid
This is the game bug . We need to wait for fix๐คท
hey i am using tencent gaming buddy and when i am installing the setup it shows component id 7 error code 15 plzz friends tell what to do
please help anyone
If you have any problems related to the emulators.Please go to #504819353049628683 and select ๐ช .So you will be able to see #emulator-support , @night cloak.
i need help
Feel free to ask, @night cloak.
my gyroscope isn't working
how to fix thia issue?
Are you sure you enabled it in the settings, @night cloak?
ya
it works before but 9.0 update and still now not working
It might be a bug then.
Which device you are using, @night cloak?
the OnePlus 3
Did you tried repairing, @night cloak?
ya i tried repare
but nothing happened
Just to confirm - have you enabled the 'Gyroscope' settings in the game? If not, you can try this: Go to the main screen > gear on the bottom right > settings > gyroscope > always scope on - you can also play around with the settings. Hope this helps.
@night cloak ^
my gyroscope is enabled but not working ๐
Can you check if a 3D photo (in Facebook) is working fine with the gyroscope? Normally PUBGM requires the same functionality as a 3D photo does.
ya 3d photo and other games gyroscope is working well.
If you still find it not working, reporting to the PUBG developer would be the next step. Please report it via the in-game report button. It might take a while to get a reply.
It might be game bug.
yes i thing so bcz i juse tested it and it is working well but in pubg it is not working
Make sure to report it in game๐
ok thanks for your help
I will send you link of the video in dms which is showing how to fix gyroscope issue in the oneplus devices .Can you confirm doing that and tell me if it works, @night cloak?
As error says ,Servers might be busy.Try after some time, @faint burrow.
If Iโm a streamer how can I get promoted on the stream channel?
Check out #481198147478224896 7.2, @mystic acorn.
need help, my game keeps disconnecting me and lagging in matches, iโve tried repair and itโs still not working properly
iโve tried repairing my game several times so my controls get reset, itโs annoying and tiresome now
i have also deleted and reinstalled, still having this problem
Stop spamming same message over and over again. I already told you to try reinstalling the game, @pale falcon.
and stop giving me bad advice if you donโt know how to fix the problem
any moderator here?
@night cloak awesome thanks very helpful
You're welcome, @mystic acorn.
It's not a bad advice if it helps to solve the problem๐ , @pale falcon .
@pale falcon just a suggestion but have you tested your network? Maybe itโs the connection issue!
the problem hasnโt been solved
and itโs not my connection considering iโm able to talk perfectly fine here
i keep losing connection, canโt open doors and canโt hear anyoneโs mics anymore
So which device are you using , @pale falcon ?
iโm losing connection after a few minutes
itโs not my device, iโm using a strong device
itโs just not working
๐ค
But which device, @pale falcon?
pro
There are also some devices which are facing lags like samsung galaxy 8 or oneplus 6 T .
You never know ๐คท
itโs never happened before and itโs annoying
And when did this issue started to happen after 0.9.5?
keeps doing this
only just started happening today
i can hear everyone elseโs mic, so iโve got a connection
they canโt hear me
are you on wifi?
Can you try switching to the celular data .Just in case this problem is about wifi, @pale falcon.
my device doesnโt have cellular
Oh!
I got enter match again then i clicked ok and i got server did not respond
Report the issue in game, @night cloak.
I'm currently using PUBG MOBILE from VNG, will I get region-delay when update the game to newer version
Can you tell what is VNG, @night cloak?
What is it (again)
(VN VERSION)
It looks like vault button, @jagged fiber.
But it didnt show ingame
moderator please
It maybe available to do like this, @jagged fiber.
So since it is not a GLOBAL version .The features might be different, @jagged fiber .

Okay, what is happening with my rank? Iโm on gold 4, next match i get plus points but all of a sudden im on bronze?? This has happened at least twice. Can someone help?
Both on NA server
How to report other players?
@night cloak this is my IGN TSDเนSky5Gamer
my IGN - TSDเนSky5Gamer
plz kindly look on my account
Please read the #481198147478224896 5.1, @alpine pine .
Please forward the information to @lime juniper , @night cloak .
k
Are you able to provide your in-game user ID (numeric), @night cloak?
@night cloak @lime juniper why is my tier ranks changing? (Picgure above)
Seems that you were playing on a different server on each.
@lime juniper in ur DMs
Thank you.
System might automatically switched you to another server.
@night cloak @lime juniper how can it change so much within the same server, and how can I stop it?
Just make sure you have stable internet connection .
@night cloak wouldnt it show up Though? Once it finished it still had north America
Q= If a person use emulator and he cracked the emulator not detected then what is the punishment and how will u find out? @night cloak
Did you faced reconnecting issue after your match finished ?In the lobby, @waxen topaz?
Cracked the emulator .Is that mean change in the game files, @night cloak ?
not in game or... maybe but my friend play it on pc without emulator detected LOL
@night cloak no, nothing. Weird thing is the last time it happened it was also AS I was about to go from gold 4 to gold 3. So im assuming ITS just gonna keep happening.
If any change or modification will happen in the game files it will lead to permanent account suspension and it can't be reversed, @night cloak.
he just said that just exchange the files of LDplayer but i didnt listen to him (something like system.vmdk)
@fast lotus do u use GFX tool?
No
or any other sites to download PUBGM
Please send your in-game username and user ID privately, @fast lotus.
error will tell u
does GFX tool really bans?
Then it might be a bug . You might get automatically qued to another server.Please report the issue in game, @waxen topaz.
Yep it does, @night cloak .
How does the point system works
It's my friend screenshot. Maybe because he was using the new Vietnam version of pubg.
I got to 6place with 5 kills over 900 damage
I'll ask him to contact tencent
And lost 28 point
@pallid silo screenshot?
Which map you was playing on, @pallid silo ?
Im pretty sure the guy just misread or something
As in, the one in career results @pallid silo
Where does it shows that you have lost 28 points?
Screenshot your career results and check
It was a arcade match ,25 players?
well you died really fast
Classic
4 min survival time = very little or negative points
Oh yaaaa
Right๐.
@pallid silo your points does not incude what position your squad gets
So staying in game doesnโt help anymore
survival time is like atleast 80% of the points
It never helped lul
its better to get 0 kills and 20min survival, compared to 20 kills and 5min survival
Be for I would stay and wouldnโt lose point for it
nah that didnt work
who is indian
Hey uhh any estimation on when they'll look into our user ids and stuff? I've still not gotten any response on my email, trying to log in from time to time and theres still no response on my file claim thingy.
Maybe I got lucky then
how to pro in pubgm
@pulsar geyser win big tournaments, hit high ranks
ty
@pulsar geyser drinking some real men's tears
easier said than done though
@night cloak How?
Nevermind.Mod has joined the vc , @hazy tapir .๐
@night cloak Oh i get it now, sorry
No Worries .
Feel free to ask, @glass badger.
its fine
Absolutely . it's fine , @glass badger
I Mean In My Home I Have 6 phones I Play Wid my Account Which phone is free at that time @night cloak
Nothing to worry about .You can play on any device , @glass badger .
@night cloak Thnq So Much
You're welcome
@fallen stump I think it doesn't affect rank if you leave before you're on the plane.
@tidal warren any further updates?
@vast lion oh okey thank you
Not yet. @stuck widget
Yes, itโs very strange.
What did developer said ? At last?
That theyโll look into it.
Ok what do you think whats expected time?
@tidal warren what's the issue you're having?
Iโm not sure. @stuck widget
As of now, nobody knows, once we get any info youโll surely be informed.
Okie
Am unable to open pubg
It is saying try changing to wifi I did it. Too.
Restarted the game
Nd device too.
Make sure your internet is workibg fine, if so try repairing or reinstalling @night cloak
Repairing?
Friends list disappears after I tap inventory
Any updates??
Not yet.
Ok stay in touch
You gotta be in touch mate
@vital sluice how to recruit for clan
Please refer to FAQ 7.4 in #481198147478224896 for further information, @onyx pebble. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
bots in training mode for training?
Is that a suggestion? @weary sedge
There are moving targets available for training.
yea this is suggestion @vital sluice
Do send in your suggestions through the in-game customer support. @weary sedge
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
I need help.
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
thanks for help @vital sluice
i play pubg on my ipad. Today i uninstalled d game and when i again installed d game from app store and going to log in with my fb id got that notification.๐
Anytime @weary sedge๐
@lime juniper ^^
Please provide your in-game username and user ID privately, @night cloak.
@lime juniper Am I allowed to play on emulator and phone using the same account.
Yes.
So you said that we should download the game from the play store/app store why there is a APK download option?
Also where is our HTML5 game?
You can download from there since it is official, @night cloak.
And the HTML5 game? Any idea if the game was actually real? @night cloak ?
Do you mean this game, @night cloak?
Do you have any direct link?
Yes I do ,I will send it to dm, @night cloak.
Kir to in server
Deleted messages... You can't see those. @elfin zodiac
Ah
@night cloak were you using ldplayer
Do TPP and FPP players join same lobby?
Nope, @unkempt copper.

@lime juniper my friend got banned after creating character. This is OK? With same message
@night cloak can you send me this link too, please?
Send the message and ign and character id to @tidal warren , @scarlet marsh.
Which link, @olive glen ?
@night cloak about html5 game
Sure !Into your dm , @olive glen .
@night cloak thank you so much
So why are people complaining their account got suspended
You're welcome, @olive glen .
I wanted to ask are pints for ranks different in different maps
Can we get free Elite royal pass
No you can't get a free pass, @stuck hull .
Because one YouTuber whose channel name is Mr.GHOST GAMING is telling that he has got free ELITE ROYAL PASS from PUBG mobile
Is it true?
It can be only get for some content creators by official pubg mobile team .Not everyone, @stuck hull.
No problem.
Are u a member of tencent ArcNyte
@night cloaki am content creator with 3.1 k subscribers can i get royale pass?
It's Not for every content creator , @wanton stratus.
Well can we get it if we have at least 10k subscriber
Sniper fox will u Collab with me in YouTube
