#questions
1 messages · Page 252 of 1
how can i report them?
I legit got 13 kills and survived for 50 mins and still it was 0 rating
Using in game report button or sending screenshot to the customer service, @magic oyster.
so today i was playing a game and my screen randomly froze, then pubgm stopped working. does this mean my phone cant run the game good enough and i have to reinstall it, or is it just a wifi issue?
Is this happened with you several time, @solar violet?
Yes
And are you sure you are playing classic , @solar violet?
What are your phone specs ? @night cloak
I am positive
hi
Well!You are the first person about that issue .I am not sure if it's a bug or something .Try to report the issue in game, @solar violet.
Ok
Hello,how can I help you? @jovial skiff
I’m sorry to bother I’m just super angry that I can’t rank for no reason
i have a problem, when i try to check any screen , even if is a profile or royale pass page it bugs me and the option of see wich friends are online dissapear
That happens to me to @jovial skiff
Yeah I understand,let's see how many players facing the same issue, @solar violet.
I just restart my game
@night cloak it only has 908 mb of ram
also royale pass season 4 just started but where is my friend list?
Did you tried repairing the client? @jovial skiff
@night cloak restart game or training camp fix bug with the friend list
oiii??
Can you tell full specs of your phone ?Like ram and processor, @night cloak?
@night cloak idk what kind of processor it has but it has about 1gb of ram max
my game has never froze on me until today. kinda worried....
its a samsung phone btw
Game might be unstable for some devices as new features come in the game , @night cloak.Specially for mid range phones which has about 2 GB of ram.
ok
can i still play it tho? do i just need to lower the graphic quality? @night cloak
Yes you can .But you might face some frame drop issues , @night cloak.
@night cloak what kind of style should i use, classic or colorful?
Default classic, @night cloak.
K THX
oops sorry for all caps 😛
No worries,Glad to help😄 .
thx
!
hey s4 is here but where is laser sight and snow area and new scooter
It is not coming in this update, @tame hornet.
Those weren't part of the day 1 deal
You can read patch notes in #news
Season 4 is going to last about 3 months enough time to release everything
I accidently pressed cancel instead of enter after restarting my game mid match. Is there any way at all to rejoin. Its dumb that one little box is the gatekeeper
No , if you press cancel you will be redirected to menu or home you can't enter the match again, @crimson jasper.
now what to do of pubg beta?
delete it
When is the scooter coming?
the game is locking the currency to us only and i cant get uc
Looks epic
its in the game rn i think
You can delete is as global version is released, @weary sedge.
Probably in next update, @ember blade.
I checked in Training and it's not there
Yep it's seems like a bug in the game . Probably fixed in next update, @ember blade.
What's the issue with it ?Can you provide screenshot? @dusty quest
Is regional ranking based on real time update?
Ranking resets every 0:00 UTC, @icy carbon.
Yes i think it is in sanhok,@ember blade.
Okay, I'll go check in a bit. Thanks for the help!
You're welcome😄 .
im canadian
What happens if you make a purchase, @dusty quest?
Can you successfully purchase it?
Did you tried repairing the client? @dusty quest.
Where are my friends buttons!?!?!?
not yet
@sonic gull try reloading the game and repairing
Repair the client you can see it afterwards, @sonic gull.
Ok, I will do that ty
Try it .And let me know if it works, @dusty quest.
@night cloak when u guys will optimize the game for low end deviced
Pubg mobile developers are try to do best on this issue .But still when new update arrives it become difficult for them to provide new things and optimize the game for low end devices at the same time .Hope it will get optimized soon, @wanton jacinth.
still isnt working @night cloak
Are you using vpn or something, @dusty quest?
I cant join friends bc it says i dont the right version
Tell them to update the game to latest version, @timid ravine.
I did
no im not
Still the same error? @timid ravine
Last method is reinstalling the game!Let's see if it works after that, @dusty quest.
Ya
Royal pass ???
Try reinstalling the version , @timid ravine.
??
Ok
What about it, @neon geyser?
Does any1 know why the m762 gun is not showing up for me in the training room?
Oh!Nice you found the solution👌 @dusty quest.
how to i turn on my mic on discord
hello?
@night cloak #discord .
hello i need help
I updated my pubg mobile game to acquire the latest version of the game.When logging back in, i was unable to gain access to my account. My username is caaamrynn24 and would like to know if i can get access to my account again. @night cloak
Can you repair the client? @calm gyro
Was it a guest account? @restive talon
yeah it was
What error does it shows, @restive talon?
ok i will try.
Well. Shīt.
@night cloak i still cant purchase any UC:/
i mean is there a way
Oh wait!It was a guest account.Try clicking on guest option again @restive talon.
If you are lucky you can get your account.
Yes once you get access to guest account you can link it to social media. @restive talon
But can you get pass to loading screen,@calm gyro?
also is there a problem with buying the royals pass
Because my friend had trouble buying it. It said “payment failed go to apple support”
oh no
Are you on Android or iOS? @calm gyro
ios
Is there any prompt coming like failed to purchase? @calm gyro
nope, just the little running man
What am I supposed to do?
cant move past that for some reason
Even after repairing, @calm gyro?
İ am live in turkey
How can I help you? @barren socket
yes
Eh can anyone help me as well?
Hi @night cloak , I live in Turkey.And my country is very interested in your play. But lately I've noticed something in the game .For in-game purchases, we buy$ 10 in your country and 70 TL in my country .The dollar price in our country is 5.5 TL, but you get 7 TL from Turkey . Please find a way to correct this.
Please contact to customer service in game ,since discord staff can't fix the issue, @barren socket.
İsn.t that right ?
@modest plank the exchange rate is 2:1. You exchange 2 pieces for 1
@night cloak when is new season come ✋😐
It is available now, @young sinew.
@modest plank so don’t exchange unless you have 3 😉
@night cloak no I open play store isn't update come
@young sinew this is an in game update
I updated game put is royal pass doesn't work
Can you attach screenshot of your issue?
Ok
Where is my friends tab? Can't I add my friends to my team now?
@modest plank restart the game
Ok
There seems issue with the iOS fo purchasing the uc !Can you connect your game to app store? @calm gyro?
Launch App Store and see if the store loads
@calm gyro are you able to play games normally with a good ping atm?
@night cloak yes, ask
I am not so sure about it ,you can ask to iOS users, @calm gyro.
@calm gyro↑
yes i can get in
@calm gyro check the ping you have on the servers in the game modes tab
🤔
He was the one before who was facing the same issue you may ask him, @calm gyro.
@red geyser
Yeah, it is
mine's over 900 on most servers
Thanking you my frnd but what about a weapon skin gift
whoa
@calm gyro Are you able to download apps from the App Store currently?
What's the issue you are facing, @night cloak? Can you provide screenshot?
@night cloak please don’t tag community team
@calm gyro try hard restarting your device
Why can't you buy it? @night cloak
I'm in plat 3 but my achievement reach plat 5 in 3 seasons .... Is still not get completed
@fiery kernel have u completed at least one game this season?
Hey, can someone help me?? Whenever I try to buy uc.. It shows
" Error
Servers are busy, pls try again later"
Before this.. It didn't happen
Yeah.... I've played one
@calm gyro look up, it seems like u r not the only one having the issue with buying UC
.
Season 4??
It's available now, @upbeat bone.
Hey, can someone help me?? Whenever I try to buy uc.. It shows
" Error
Servers are busy, pls try again later"
Before this.. It didn't happen
Do I need to wait?
Yea
Okay thank you
What is a way to fix fps dips? Everytime im within 10m of the opponent, my game freezes- the next moment im dead
Puts me at a really unfair disadvantage
It's a bug,Hope it will get fixed in future updates, @supple isle.
Oh okay then
Anyone help me!!!
Which achievement, @fiery kernel?
what was it?
I upgraded my royal pass but i didn't recieved 600 uc as promised.
With the new ios12, we have to enable in app purchases
i had to go to screen time, enable, and finally got to buy it
Same to me @proven vigil
i just deleted ios12
@solemn lavalooks like we need to mail them about it.
oh no
that was a mistake
You are going to get it back when you reach 100 rp in current season, @proven vigil &@solemn lava.
@fiery kernel it’s possible you need to reach the next sub tier (platinum 2) to get the achievement
i'll update overnight i suppose
ok, gl
@night cloakok got it....
Nice👌.
There is a season mission that I have to play 5 games in sliver, I'm at plantinum so how can I complete the misson
rhnx for trying to help @night cloak @flint garnet :)
@flint garnet ok... I'll try that too
is the new season started yet?
You're welcome, @jade tapir.
There is a season mission that I have to play 5 games in sliver, I'm at plantinum so how can I complete the misson
@fresh salmon 1800 is fpr elite plus probably
You can complete it through another server in which you are in silver, @night cloak.
Ok so hard for the boots
Try repairing the client,it's bugged for some reason @carmine jacinth.
So I log out and log in again?
Or use that repair option on the main menu?
Done
Yeah use repair button, @carmine jacinth.
Wait, again 164mb update?
The clinet
I just repaired
Wait, again 164mb update?
So it's getting a new update..
No it's yesterday update, @carmine jacinth.
Ah yes the winter map
This channel is only about support , please move to #chat for discussion😄 , @night cloak.
@night cloak come
@night cloak do you know anything about it lol
No info yet .Maybe it will come in next update, @mellow jacinth.
@night cloak are you a dev or a modder? Or just a discord modder?
Worst customer service
I just provide support here, @mellow jacinth.
Thanks a lot @night cloak it's showing now! Thanks a lot :)
Glad to help!😄 , @carmine jacinth.
Customer Support may take some times as they receive ton of feedbacks, @twilit goblet.
I have been trying to contact with customer for almost 3 months and I only keep receiving the same message
That's a message from a bot.
Did you used mail or in game customer service, @twilit goblet?
I understand that.. but it doesn't mean that you send me the same replay over and over
Both
new bug found on 0.9.5 after royal pass
It's a normal bug ,it gets fixed after reopening, @rugged galleon.
after restarting the game
Lol
Restart the game again, @rugged galleon.
how do u gift items
@placid relic you go to the shop and click gift
what?
Hey, season 4 I'm playing Europe solo tpp, how do I see my tier ?
Cuz in season it'll show only the highest?
How do I use the mission card to, skip missions?
@carmine jacinth Profile > Sort out the server and mode and you'll see it there.
Can the region ranking get fixed, people who aren't even from the EU and UK for example will change they're flag to UK just so they can push that regions leaderboard and it also shows that they're doing it in the EU region but if you click there stats there playing over in ASIA or somewhere else
Help pls
@oblique zephyr True af
@cyan rampart cool thanks so much!
I am unable to buy my uc I can I buy for you
oh
Okh👍
Uproar
Do you get the 600 UC just after you have purchased Royale Pass or will you get it at the begining of the next season?
No @sharp onyx you get 600 UC throughout the whole season by levelling up and collecting the 30 UC rewards at different levels just like every season
Nope Can't Purchase UC after Rebooting Device
@oblique zephyr Thats shit. I thought I will get them right away... Anyways, thanks though
Its something with your device not the game
I have brand new device then also
Ask any mods then
Do we get the achievement for holding the highest rank in season for a row?
@thorny juniper yeah *3 seasons in a row. Last one was 1, this is 2 next will be 3
How can we get 600Uc after buying ROYAL PAss
@meager spire it's on Fridays
@quick karma by completing your royal pass upto RP 100. There are 20 levels which give you 30uc . So 20*30=600uc
Can someone tell me how many Royale points you can get for completing all the missions? (Crates and daily stuff included) trying to decide if it's worth it to buy it because last season I had to grind a ton near the end just to get to lvl 100..
@north mason I completed lvl100 with 600uc pass even with not doing all of mission
Yes, but how much give do I have if I miss some missions/days, that's what I'm trying to figure out.
@north mason about 95 levels (+5levels card from previous season)
It's easy to complete i think
I will also miss 20days daily in this season
Just complete the 100points misdion that is the modt important
On black friday the royal passes will be cheaper or not?
@woven atlas
Mostly not 😂. NOt sure
That would certainly persuade people to buy it.. lol
Hey i am facing a problem. I can't buy uc i get error saying system busy. Is it from tencent games side or something wrong from my side
Hi
A simple Question - Why PUBG Mobile Support HDR to Redmi note 4 And Not Redmi note 5 while both hardware are same as usual
Is PUBG mobile going to ban in India?
Why not Open Forum for this@Shubham
@shadow socket where is it ?
Is there no Upgrade Reward?? @empty jay @half kayak
jornod is AFK: is studying until sometime in December - 9 hours ago
there is 🤦
Where Is It??
oh you mean like
x amount of people got royale pass
and then you get rewards depending on how many people have it
I'm About To Buy A Royal Pass For 1800 UC And I Can't See Any Extra Reward Like They Gave In The Last Season!
@dusty quest Yup
wish they didnt added another UC store inside the redeem store cant convince myself for the 1800pack
Do we get the 600 uc back next season when we buy the 600uc rp this season?
@worn forum u get 30UC x 20 level rewards and that adds up to 600uc 😃
@worn forumu get back all ur UC if u reach lvl 97
Ah
sometimes it glitches
That makes sense
@midnight umbra wut
And is it possible to reach 97 level in rp with the 600uc pass this season?
@worn forum yes
u can upto lvl 98
correct
yup till jan 17th i guess
Still 3
it 3 but it going to be over tho
only 8 weeks of quests and rewards
so we call it 2
I was able to buy last season clan shirt? Error? now i have 2
But the RP points given are much higher
So 7 times 8 is 56. How can we level to 97?
daily rewards + daily quest + weekly box x 8
@worn forum where did u get the 7 from
Allready seen guys at 100:/
Season 4 ends on 17/01
keep grinding and doing mission and........."... daily quest
Also if you do 10 missions each week, you can get to level up twice.
@half kayak kewl
@worn forum ^^ dont forget the daily stuff and the weekly 10 quest box
**
@half kayak I was able to buy last season clan shirt? Error? now i have 2
Yeah but you know you have a lot to buy stuff at the end
Somebody tell me please is pubg mobile going to ban in India?
@night cloak no
no
@night cloak nope
Do check redeem store before you decide the 600 or 1800UC one though
India makes up of 12% of the game's downloads why would it be banned
@woven atlas yeah calculated it but thanks
@next bronze agh cause I see some news that some kid kill their parents their friends so thats why. 😅😅
Red an orange shirt 2/2
Is the redeem only for elite royale pass users or for everyone
I was too quick to buy the elite pass so ¯_(ツ)_/¯
if you buy it quick it will not give you the thing it suppose to give you
unless you are not laggy
then you fine
@night cloak me so smart right dude
@night cloak i somehow bought last season this season :/ clan shirt
@midnight umbra who are u referring to
myself jealous?
You need any help? @stark pumice
@stark pumice don’t let @night cloak help you tell me
Try not to interupt please, @midnight umbra.
That red shirt is the shirt in clan rewards i bought it but allready owned it not sure if its an error or if there supposed to be a new one for this season
Thank you for understanding, @midnight umbra.
@stark pumice well 2 is better than 1 right
soo you are okay and it comes with 2 so don’t worry
@night cloak i dont think u can
Unless theres a new one for this season and now im locked from getting it 😃
In other words if u do that ur farming sliver frags
Bought it after finishing the turkey puzzle
Purchase limit is only 1 per different clan shirt
Oh!Thanks for letting me know , @next bronze.
Wasnt paying attention i wear the blue one mostly thought it was new nope
No. Prize was parachute got that. After claiming that i went to see if anything new in clan.
Saw it wasnt blocked so bought it.
no when if you in a clan and finish the puzzle you get a glitch clan shirt for free
Then i was like hmm i wonder if thats an error
Nah it subtrated clan points.
soo the error is the game they are confused cuz you got it when you did not update the game
Im updated
good
Got it this morning
that why
When we go to Season 4, do we need to demoted twice? Like from Diamond III to Gold III
pubg wakes up late soo it got confuse
Update, just got the shirt 10mins ago
ok jk the one i sent rn it was a joke xD
okay ik why you are worry
you think
you are getting banned right.
?
like you think you getting banned right?
Not worried just wondered if its an error
Your kinda annoying. Ggg
@midnight umbra dont be rude pls
Hello, My pubgm account was linked with my facebook account and my facebook account is deleted. So, how can I get my account back?
@night cloak u still have your pubgm account or is it deleted
I logged out of my pubgm account and my facebook account was deleted after that. How do I access my account?
@night cloak if you are trying to get back your fb account, i dont think u can
@night cloak have you checked that your fb is deleted?
It is currently disabled and it will be deleted soon, I don't have acess to my fb account nor my pubgm.
I just wanted to know if I could still access my pubgm account?
Ask facebook to re-enable it
I don't think you can get access to your account now, @night cloak.
Why ace drop so much amd other rank drop only a few?
@night cloak ace ranks are much higher=better players and lower ranks=less skilled players
Elite pass holders can get up to level 86 and not hundred why
So I need to make a new account?
@simple scroll it is possible to get up to a hundred
@night cloak this time just link two accounts to be safe
@night cloak I calculated
I did my counting and you will get 100 level and extra 80rp for elite pass
And 100 level and extra 2080 rp for elite plus
@night cloak 1080 points a week and in 8 weeks 8640 points
Count again
Pubg mobile help me to buy Elite pass😂
I really wnt that
700 RP by missions per week 280rp from daily missions and sign in(40*7) and 100 from mission crate that is 1080 per week
@night cloak how u calculated
Complete 10 Mission crate give you 200 point
@simple scroll mission crate doesnt give u 100
@simple scroll if u bought the pass last season, u will get to 99
@simple scroll and the past level rp card 500 if u have any
@night cloak oh Yess😅
Can you get colt skin without elite rp
After all the missions are unlocked, daily missions will still be unlocked
@twin valve idk
Maybe not
I bought the pass too quick
It was maybe about past season , @nocturne rock.
@next bronze no need for the remaining 60 point.
Rank start at 1. Use the rp card it will go to level 6.
So total rp9440 + 600 = 10040
@night cloak u get 500, not 600
Perhaps.
There, @winged bramble.
i just lost my acc that linked to facebook
k ill open my emulator
but i log in with guest?
Yep.
Yes
hope i will get my acc back
Best of luck 👌
Do you guys mean to say that you need the 500rp card from last season to be 100rp this time with elite pass?
i was shoocked seing my fb just got banned\
@earnest girder thanks for answering that
sorry
i mean @night cloak
thanks for answering the question
@earnest girder there could be some events in the future with RP rewards like today (you got 30RP from today’s event)
But still, I'm not supposed to miss a single mission right
For now, you can get up to 96 rp rank
@earnest girder that’s rightn
And wait for extra 500 rps
Thought the bug I had since Sanhok came out would go away after it’s gotten worse after every update. Guess I was wrong. It way way way worse now. Can’t do ANYTHING please fix this damn game
YOU'RE welcome, @winged bramble.
@rotund trellis what bug
Does this non stop, can’t click anything or do anything for about 10 minutes
It does that for about 10 minutes straight
@rotund trellis i suppose ur using mobile data?
i am already in platinum so how do i claim gold reward
No
It not my internet, cuz when I use a different account it works perfectly fine
@rotund trellis then, im not sure
I’ve complained about it ever since it started happening, seems like they just keep making it worse.
@winged bramble tell them your situation
U arent supposed to say hi
Tell them everything they ask ,including your ign game id etc, @winged bramble.
U need to tell them the context
im bad at english soo i dont rlly understand all
Context meaning the 'body' of your writing
Can someone report this bug in game for me when you use your quick scope switch and switch to a different scope at drop the other one on the ground
This is known bug i guess, @nimble hamlet.
You can fix this by resetting the layout .
i didn’t get my tier rewards
Let's wait for their reply, @winged bramble.
maybe tomorrow?
no change ID card this season?
Can I send a royal pass to my friend account from my pubg account???
@plush anchor not possible
Halp!
My game stuck here
The background transitions are in and rge music is on as well but nothing happens
Don't know if asked before but what is the point of the premium royale pass upgrade. It says it gives a parachute and ice princes set but it seems you get them eventually with the cheaper upgrade also.
Yep ,this happens sometimes with the game.Did you tried repairing, @odd cloud?
@pale falcon check your in game mail?
@pale falcon click on season and collect the crate
Landed on top of a building twice in Pochinki for RP and it still says 0 🤔
Hello, I want some help.
My pubgm account was linked to my fb account, and somehow my fb account got deleted while I was logged out of my pubgm account, so how do I recover my pubgm account?
can someone help me with 100% cpu fixed in tencent gaming buddy?
I got free Royal pass
@ruby ibex try doing the REPAIR SD OR CLEAN CACHE. It happened to me as well. Or try restarting the mail client 3-4 times.
@ruby ibex anytime 😃
aye
Can anyone provide me the link to the pubgm support mail, please?
UUHM my crown crate just disappeared and i didnt get to open it
@half kayak sorry for tagging but i could use some help
Sure, what's up?
@glad harbor Just restart your game.
Can anyone provide me the link to the pubgm support mail, please?
@night cloak that mail will gonna not work they change it
u need to report, give suggestions etc. using customer services in setting. .
Well, i collected my crown season crate, and when i was opening it my internet disconnected and it made me log back in. So i did and its not there anymore and i didnt get anything from it
@half kayak sorry for the ping, but I DMED you something.
and my roaster crate also disappear dunno where it go3s
So idk what to do
@placid mulch Maybe you've received the items?
Theres nothing new in my inv
Ping still high on ios indonesia
after update new prob arrives disappearing of items and some buttons that's sure report guys
Are you guys ever gonna add the ultra graphics?
@maiden nest sorry, it's a bug.
@half kayak ok
@placid mulch go to the customer service available ig.
Here.
Or click on the top right conversation button, and tell them the issue.
How i invite the friend
Yea friends list is broken for me2
Repair your game ,then you will be able to see friends list, @quiet basin & @supple gulch.
It's bugged for some reason.
@night cloak repair means u have to again download the sanhok and 2nd map
@quiet basin just restart your game.
If it doesn't work , repairing will work for sure!
@half kayak i
Ok checking sir...
@quiet basin did you just go in the game and find it like this?
Or did you less on anything before it occurred?
restarting solve the problem but its not permanent fix @half kayak
OK, thanks, have any idea to how it could've occurred? @valid fog
@half kayak it's happen when I open game now
So when you opened the game you found it like that?
It happens many timr
Yeah there are lots of players with this issue , Normally it is temporary bug which gets fixed after repairing or restarting.
then i restart the game .. friend list fixed but it happens many time
why?
Did you got 130 mb update before? @supple gulch
@supple gulch you got a 200m mb update after you got 0.9.5?
I got the update after the season 4 update
404 error occurs when there is a critical piece of information in troubleshooting the problem. is this about pubgm ? @loud jewel
@supple gulch thank you, passing it to the team.
Guys who are official of pubgm pls look after it
@glad sleet hackers get banned by a system in the game, hell be banned soon.
i can't find m762 in training mode ! @half kayak
Ok but he is like streaming for 10-20 days with the same account and not even getting banned @half kayak
@valid fog passing to the team.
Problem?
@loud jewel hey buddy, please check #504819353049628683 to see the emulator channels and we also have an exlusive emulator support channel.
oke
@night cloak repair game please.
Ok thank you
PUBGM lite release officially ?
Not yet.
How do i switch my gameplay account to IoS
ok
@sacred field Do you have your account saved on any of the social medias or are you using guest?
Ok, do you have any social medias you can link your account to?
Aight, gimme one second.
ok
Getting error : Failed to login. Please try again
What's with the Classic Crate (Orange one) it shows 4 items 100%, I thought I would get one of them for sure and opened one. but I got a common t-shirt that I already had.
@mossy hemlock I believe it just means it increases the chances bud
Its randomized sooo
@sacred field Go settings then click in the button I've provided in the pic
Go on your Android device, link it to facebook or twitter, then you can loging using your iPhone @sacred field
@supple gulch can I see your game version.
Alright when did you get the 200mb update?
Yesterday
After the season 4 battle pass
Did you see any changes since then in-game?
No i did not play it after that
Maybe it just re downloaded the update because I clicked repair
Because the friends list was broken
So you told to press repair
After repair only the update came
@supple gulch I got it right now after repairing, thank you so much.
Claretta Locey is literally live right now and hacking....plz ban him as @glad sleet told
there is also facebook page 🤔 named
pubg mobile hack something they update hacks and tricks and ruining too
@glad harbor can you send me a private link?
omg we can't do anything there r so manys pages 😥.
Why is not he banished yet ? ID:6266222256
@young void I can get those in gold and platinum leages
Do not joke, he's 24 level ... and you want to tell me he's able to win every round with 20-30kill
Woops, thanks for the report, didn't realize his level, really sorry dude. @young void
@bronze yarrow @neon patio i get this error while purchasing uc help me
@fallen galleon I don't know much about that as I mostly am on #emulator-support
But from the looks of it theres too much traffic as many people wanna buy the royale pass after the new season
Ok thanks. I will wait sometime before purchasing
I need help
@stuck anchor What did I do for you to deserve this?
Is it because I changed from the peter griffin avatar
🙁
No no.. image share...
When i click on buy uc
It says please wait a moment
Then nothing happens
I have to restart game to play
I have enough money to buy elite pass but...
Did you tried repairing the client? @sonic marsh
Ye
No
If i do that i have to download maps again right?
Also i have to download yesterday's 137 mb update again
I am a data user and my network is too slow for that😖
@sonic marsh As Phil said, at the moment there are thousands buying uc for the royale pass, there might be too much traffic.
@half kayak bro i know that i tried in s3 also
Like on 16-17th november
But it said me please wait a moment
And nothing happened
What do i do now
I took too much guts to collect 800rs for rp
After the new update server disconnects and connects continuously every 3 min. My internet is perfectly fine.
I just found the cause of multiple crashes on the game, the cause is smoke grenade because as i was playing an arcade game it crashed when a smoke went off. Hopefully this gets a fix soon -_-
Im looking at you @lime juniper and @night cloak .
@faint sleet .... Yes smoke is a very demanding effect especially for us with old phones or low end phones
Is this happened to you several times, @faint sleet?
YESS
What do you mean, @faint sleet?
Oh!So what is the bug?
I've come to the conclusion that smoke grenades makes the game crash
@night cloak that doesnt help at all
What's the problem in making a better acr parachute?
Oh, I see, you are reporting a bug?
We will note this. Thank you very much, @faint sleet! If you encounter other urgent bugs, feel free to mention me again.
Ok, thx.
what was your issue, @crimson jasper?
The enter match popup that shows after you restart, i was just saying that its dumb that that one little box is a gatekeeper
FOUND A BUG
The option for invite a friend is missing !
Accidently hit cancel instead of enter and couldn't get back in and ye
And ye im having a constant bug also
We are aware of the issue, @valid zinc. The developers should correct this soon. Thank you for the report! Please make sure to report it in-game as well.
Its funny tho lemme get the screenshors
@lime juniper Thanks !
You can't get into the match once you clicked the cancel button, @crimson jasper.
@lime juniper One more thing, What is the minimum subs count for the content role ?
I just think there should be a better option idk
1 000, @valid zinc. Please refer to FAQ 7.2 in #481198147478224896 for further information.
Please make sure to report those in-game, and try to repair the game, @crimson jasper.
Lol ok
@lime juniper I have 1.7k will i get it ?
Yes, @valid zinc. Please apply and send me a private message when you have done so.
Quickscope button still not working
@junior gale Have you tried resetting your customize control?
How much time it takes
@plush anchor contact the customer support
The game is crashing at least 3 times in one match. Please help :(
@plush anchor Maybe your payment got declined or connection problem
@deep flare Repair game.
@night cloak yes that happened
Need help
@night cloak what if someone make gmail from his country by his country currency gift card
And then give that gmail to me
game is freezing when in gunfights , possible fix? just happened in sanhok
Which device do you play on? @night cloak
Then you can purchase it, @dim hollow.
Why season 4 is only 8 weeks in duration?
Servers sometimes might get high ping due to the traffic. There is no fix available for now. Maybe it might it fixed in future, @broken wyvern.
Sure you can ask, @final ridge.
Why can't we play arcade with FPP? Competitive mode is out and the only things I am looking foward to is to play arcade (FPP) and other maps for that mode
It might get added in the future,you can still recommend it in game, @languid void.
@night cloak I can't play with the smoke crash ;-; pls alert the devs about this problem I'm gonna miss out the RP things
Normal to still have Halloween theme??
Yea devs might aware of the issue .
The patch will come regarding to the fix, @faint sleet.
Awesome. Thanks @night cloak
You can switch the Halloween theme back manually
How I invite my friend there no any one options 
Repair the game, @gaunt ember.
@molten crown I looked and couldn't find where the hell I do that lol
I repair @night cloak but problem stil
@vocal minnow Ipad
@night cloak hey also one thing I tried the repair button on login screen and it didn't work so....
Repairing the game fixes the issue .This is temporary fix for it .Devs are aware of the issue it will get fixed soon, @gaunt ember.
its not performance , just occasional freezing which is really rare
Does that even work?
It worked for some players.
@eternal needle from graphics
Is it still appear after the repairing and restarting?
@molten crown thank you!!! It was driving me crazy!!
Whats the difference between normal room cards and advanced room cards
@next bronze in advanced rooms u can set the loot like ammo , scopes
And zone shrink Speed
What device do you have, @faint sleet, and how often does this occur? Only in arcade or in all game modes?
When will this season end ?When will the Tier reset
Good morning
I purchased RP of 600 UC but dis not receive 2500UC after the purchase please help
any mod?
ok thank you @night cloak
@keen palm Season just started, you tiers go down every season and this season will end 17/01
@night cloak sure
"Worth" @night cloak
You don't get 2.5k UC, you get rewards that are worth that much.
You get UC through the battle pass, which is enough to buy the next one as well.
please fix connection server for sea
Ok thanks for clearance.
When do you fix quickscope button?
@junior galebro for quick scope u should just reset your layout...it will work..i had same problem
There’s a hacker doing a live stream on YouTube
Can the region ranking get fixed, people who aren't even from the EU and UK for example will change they're flag to UK just so they can push that regions leaderboard and it also shows that they're doing it in the EU region but if you click there stats there playing over in ASIA or somewhere else.
they should make it so when you make an account and it asks your age and where you're from you'll be given the flag of your country
@misty sand Well I did that plenty of times and it's not helping I also repaired the game but yeah
How do I get inside of this
.... Really?
@zealous notch you can't its an unusable vehicle.
@oblique zephyr Well that sucks because I'm German and I'm living in the UK
i recharged 600 uc but didnt recieved it in game and money is taken from my bank
what should i do now??
@steady talon well I guess you should use the costumer service option ingame
My device is not supported what should I do??
@final ridge try maybe pubg lite if thats not helping buy another phone or play with emulator
I don't have the lite version in my region
@final ridge Well then you need another phone or play on PC with emulator
Can anyone gift kar98k skin
New phone??!!
@jade knot that's not a benefits channel that's a support channel
No thanks
@final ridge well like that you can't play then
😐 😐
@final ridge I mean you could root your phone to a better android version but the hardware is still the same so the game might be unplayable because of lag and w/e
I can give a try first
Laging*
@jade knot and btw there is no kar98 skin that you can gift atm
@junior gale ohk I don't have any skin
@final ridge I think you just need android 7 I'm not sure exactly
@night cloak it's just a visual glitch.
Okay
Help i need customer support
Human support specifically
Pubgm customer support is my only hope now
Could any one tell me why beryl m7 and scooter still not in training room?
And I can't claim my points
@hybrid kelpwhat happen bro
when will they fix the srevers?
@zealous notchwell there is a glitch
In Wich you have to hold a throwable item release its pin and and drag your d pad to left bottom corner and throw any throwable and same time use your d pad ......it worked for me to enter in building this will help tp
Thank u
If I don't play 2 seasons now
After March if I buy r.p and get to 100 will it work?
Supposedly, yes
It's 3 seasons in a row ,so u have to reach 100 in this one and next one . @stable ether
😥😣
I can't complete this MISSON now
Will take another 8-9 mnths
hello for me that friend list prob start from like this may be this is cause so came here to tell
that one issue which is friend list becoming disappear starts for me after i
goto inventory and use roaste chicken it leads to shop others and when i go back to main lobby then the friend list gone disappear
So is that error is coming because of inventory? @glad harbor
And peeking sometimes doesnt work
when i use roasted chicken scarp like thing from inventory when i click "use" it leads to the shop others tab then when i go back to lobby starts
(only with peeking and open scope)
Is this new bug you are facing, @next bronze?
