#questions
1 messages ยท Page 244 of 1
Ohh i see, kibis a good streamer
๐
Fix the god damn connection issues plzmake a patch for this I keep disconnecting from the servers before I can even enter a match I'm uninstalling untill this shiz is fixed
How many point you need to hit Conqueror ? I have 4587
@pallid silo I thought it was 5000 but don't hold me to it not 100%sure
Damn I hope not thatโs a long way to go lol
Not sure @pallid silo
Usually you can check your server ranking where it shows your season tier
Help me
My PUBG MOBILE account hacked plz help mee
Someone changed my in game name and clan
Anybody here ???
Iโm on diamond rank what will my rank be after the season ends
Pubg lite in America when
@twilit solstice silver or gold I canโt remember
My pubg mobile game data is saved in game centre and facebook i wanna delete my facebook account so will i lose my account if i delete my facebook account still game data saved in game centre ??
Anyone here experiencing this. When I enter a match. The loading screen comes. And im back in the lobby and a dialog comes enter the match again and then I enter the match after clicking yes

This game sucks I was in solo sanhok nd I was having M416 nd M16 nd for no reason my M4 was shooting single shots even after it was on auto
My M16 was on single shot nd becoz of that sh*t I got killed
This is 5th time happened till now
Repair the client
Nothing happened
Man I wasn't expecting bugs in this game nd this game also ruined my gameplay...Already playing on 20fps nd this prob
@plucky remnant gfx will get u banned
@plucky remnant sooner or later he will be banned for using gfx tool
@open hound or @empty jay I need your help, could one of you dm me please asap?
@plucky remnant not gonna help...
Can A spot open in PUBG Mobile beta
Hey, can anyone help my problem? my ingame sound doesn't come from speaker ..it comes from earpiece speaker
like making phone call
morning i sent a gift to a crew member via the crew challenge drop down i was deducted friend didnt receive it. where did it go ?
@frigid olive it went home
lol
It take time I think
lmao lets hope so
@grand hare rip start using scar
I wiped a squad with scar feels weird
As i am not 556 mm user...m
Do not chat in here please.
Do you use earphones, @feral sandal?
Please refer to FAQ 2.10 in #481198147478224896 for further information, @bright frost. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
As soon as we have more information regarding upcoming beta versions, we will announce it, @velvet vessel.
How may we be of assistance, @onyx cairn?
Some players found something on YouTube and are asking about if it's legit using with the global version, may I send you a link to check it out? @lime juniper
Sure, @onyx cairn.
@frank torrent hehe I love to use it but I play 99% in sanhok
Can anything be done about this? I was accused of hacking and this person starts saying personal offensive things.
There is nothing we can do, @supple siren. The customer service will review any possible reports against you and deal with them in the most fair manner as possible.
Alright thank you
How long has it been since you made the purchase, @fallen stump?
Please give it some time, @fallen stump. Try to restart the game as well. If the purchase does not get delivered within 10-20 minutes, please contact the customer service via the game settings for further assistance.
okey
It's not my internet either I have Xfinity I may lag alot but I can still get into matches a while back just recently servers been shitting on me and not letting me in games?!!!?!!
I'm so pissed
What server are you playing on, @proud oasis?
The developers are continuously working on improving and optimizing the servers in order to make sure you have a stable and enjoyable gaming experience, @proud oasis. These issues should be corrected soon.
In the meantime, please try playing on different servers and change your Internet connection and/or Internet connection type.
Hello admin I can't purchase UC from game it says Failed to purchase
Can you please provide a screenshot, @serene glacier?
Please try to reinstall the game and ensure that everything is in order with your Google or Apple account, @serene glacier.
For further assistance, please contact the customer service via the game settings, @serene glacier. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
A customer agent will reply as soon as possible. The response time may vary between some hours up to a few days, depending on the number of support requests. You are therefore kindly asked to wait patiently.
Is there a new beta out
Not at the moment. However, as soon as we get some information regarding the upcoming beta version, we will announce it.
Ok thank you ๐
can i repport hack fille in here ?
Hello, @thorny knoll!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Please follow the same instructions for cheating software, @thorny knoll.
tq
Has the Beryl M762's recoil on 0.9.5 is the same as the PC/Steam version?
I want to authorized to custom games
We do not have any information regarding that, @soft gale.
@regal crow get a custom room card xd
Please refer to FAQ 3.6 in #481198147478224896 for further information, @soft gale. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@soft gale bro, i am telling that how to create rooms without room cards
@regal crow that's impossible
No, they have room cards.
Please refer to FAQ 7.4 in #481198147478224896 for further information regarding the content creation program.
thatยดs a privilege for communities, not for single players, ask your local community manager @regal crow
Please fix your vehicle turning bug before adding useless cosmetics.
It will be fixed within the upcoming updates/patches , it's a known and a common issue. @night cloak
@night cloak get out and punch the vehicle it shoud work a little better
Please do not confuse the different sections with each other, @night cloak. In this gaming company, there are different types of departments based on the capabilities and skills of the employees. The department that takes care of design, implemention of new features, skins and cosmetics is different from the department that takes care of the technical aspects, such as the anti-cheat system, and correcting of bugs and technical issues. Your statement saying that the developers are not focusing on the important things, but rather implementing new cosmetics, is therefore invalid. If this department should stop working on these aspects, there would have been no difference with regard to these technical issues. It would only mean that the game would not have been updated with the same new features, and bugs would not have been addressed and corrected. It is just like saying that teachers should stop doing their job and start helping the ICT section to fix technical problems with the network, before the teachers can return to their main jobs. This would not have improved the situation in the slightest. As a matter of fact, it would only have worsened the situation even more, because those teachers would not have been of help; they would rather have been causing disturbance.
A huge amount of work is being done behind the curtains to improve these situations. In order to help the developers addressing the issue easier, please report it in-game.
How may we be of assistance?
Okay
So
With the beta
Iโm downloading it and it looks like this
Donโt judge me playing Minecraft
Did you receive an in-game invite for the beta?
Yes
Can you please provide a screenshot of it?
@earnest sinew invite me bro
It is completely normal, @earnest sinew. Just click on it to force load. Sometimes it has taken around two hours for some people.
It should be around 2 gb
Just be patient and it will finish soon.
Alright
well it depends on your internet speed
@lime juniper thanks man cyal now
@earnest sinew what's new with 0.9.5
Idk check it out your self
Where?
Will tencent gaming buddy work on my pc
Seems like it, @grizzled field.
Please assign yourself the Emulator role by reacting to ๐ช in #504819353049628683, and use #emulator-support for further assistance, @grizzled field.
hi its happening a lot lately that im not getting the kills of the guys that i "kill" in squads and my teammates get the kill, is there any way to correct it?
@valid portal if u kill someone your teammate knockouts u dont get the kill
Is it ok to gfx tool for pubgM cause because of low specs phone I face trouble and gfx i can have a higher fps to maintain my GamePlay
who do i contact for my account getting banned without any apparent reason ? ive already tried customer support but no answer..ive tweeted them and again no answer...its a 2 month ban and im okay with waiting but atleast i want to know y cuz it feels very unreasonable
@cunning warren no they ban you for that....again i didnt even use that and i got a ban
@cunning warren no gfx tool cab lead to ban upto 10 years
@bright scaffold there is a file case button in ban prompt try using that
I could have really used that high fps. Guess i need to have better phone
@valid portal dont know about this maybe a mod can help you
@spring void tried that...it goes to their automated msging system...tried asking the issue there and it has a couple of preset replies and that just keeps repeating
@spring void but u saw that the game isnt giving u kills right?
i mean iam all in support of banning cheaters but they really need to make sure its just the cheaters
@valid portal no icant run the video right now
why would i spend like 300 bucks on the game if i plan on using cheats on it anyway
Please avoid going off-topic. You can have unrelated conversations in #chat.
@bright scaffold did you usr gfc tools? Ot maybe something else? We cant further help with that just try they must reply in some time
Please read this channel's pinned messages for further information, @bright scaffold:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Check the last paragraph please
ohhk
@vital sluice yea i read through....i already tried the file claim option but it just went to an automated service which just keeps repeating the terms of use....have been trying for the past 4 days to get to them and i figured i might get help here...thnx for the info anyway
๐.
@vital sluice did you see my message ?
Hello, @mild spear!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
How may we be of assistance, @spice glacier?
@vital sluice @tidal warren @grizzled lark @lime juniper
New glitch with rooms, after you die/win you might get stuck in the room and not be able to leave the exit button won't work it will just make the sound, the only fix I have found is to restart the game
Just bring this to y'alls attention.
why tencent gamming buddy load is 100% and alot reported as a virus
Yes ,we are aware of this. @night cloak
Ok
Please assign yourself the Emulator role by reacting to ๐ช in #504819353049628683, and use #emulator-support for further assistance, @spice glacier.
Can my account get banned for using gfx tool or some other such app?
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Ono
Just stop using it and uninstall any such software, and you should be fine.
Why does my damage effect change from grern to red in game but when i look in settings its still on red
Can we get a South African or African Server, cause we are not happy with EU? ๐ . Yes EU runs around 250ms but that is still too much and lag is still noticeable.
What age did you register with, @lament viper?
My fb account 17
A server closer to those regions will be introduced in the future, @real sundial.
The age you submitted in-game, @lament viper.
I dont remember submittin an age ๐ค
@lime juniper Yes please!
You could try to repair the game and see if the issue still persists, @lament viper.
@lament viper yeah me too
Ok...gonna go ss all my settings then...thanks
@lime juniper where can i see whats new in the update???
In the beta version for 0.9.5?
Yeah
We do not have any information regarding that as of now.
When will the enemy lag issue will be fixed
We do not know.
-_-
Because of this lag i cant push any one
Emulator support???
Please assign yourself the Emulator role by reacting to ๐ช in #504819353049628683, and use #emulator-support for further assistance, @raw thistle.
Just tested beta
Nothing new.
They added new face and 2 type of hair for royale pass season 4
Sorry worng section
@night cloak do use this channel if u need any help with the game .
@night cloak the reason could be the server lagging, or your internet connection .
Do try restarting your app and check if it's fixed .
When does it pop up?
Today when I first opening the game
Alot of people are having problems with the server
Try clearing the cache, or repairing the game
Ok.
@worthy helm the game didn't load when you landed and you got stuck ?
Nope not this time.... But sometimes it happens
Why would you go in? :/
It's a glitch that once u get in that van , u can't get out @worthy helm
What is this
Do report it in-game and let the developers know.
N got glitched in
Hello, I have dm'd two moderators, but neither have responded on my inquiry. Can someone help?
Pubg mobile lagging and crashing with fps drop constantly
Once you get stuck either by landing or entering there isn't a way to get out
@spring void same problem..
Mod how to fix lag?
@somber maple what's the issue?
@spring void it's the servers, there isn't a fix right now, just try to clear the cache or repair the game
@lofty solstice better internet.... Fix game....
Are you both on NA or Asia ?
Asia
@night cloak no its game crash +lag not the internet issue
@worthy helm i use wifi
@night cloak Europe
@vital sluice I was wondering how one gets access to #481199256187699215 , and if I can post a youtube video on there.
@spring void I didn't say it was an internet issue
@somber maple do send it to me, I'll review it .
It's a server problem, just try to repair or clear the cache
alright.
@lofty solstice look at my ping
@night cloak even reinstalled
The issue is that when some players are nearby eg landing in pochiniki the fps will suddenly drop and game will crash
I mean that's not bad, i have had way worse, but as I said try to clear the cache or repair the game, there isn't really any fix since it's the servers
@spring void try landing away from other players, also make sure you have enough ram by closing any background apps you don't need open
I think it is not the servers as it is since long eg (4 months)
ok
@lime juniper
thanks guys
No prob
Did you read above, @wispy matrix?
@wispy matrix use the fix button/clean cache/clean data
@grand kestrel achievements are bugged right now, sorry for that
You should be able to, yes
O, never mind, you have to do it in solos, solo squads doesn't count
how to win solo in solo ;-;
Sorry ๐ didn't see that you were in squads, solo squads is still squads, the game doesn't see it as being in solos.
Get lucky and maybe get a bit that dies to the storm
Bot*
oh .. i don't know .. some people say solo with random squad work too
It used to because it was bugged, but now it's fixed and has to be done in solos
@night cloak oh .. thanks
OK???
@jagged fiber what's the issue?
How do i stop the game from crashing so much
It crashed 3 times during this round and ended up killing me
Only 5 points but still annoying
This guy have no head
Hello, @merry badge!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Did Dev's fixed weapon master?
Really?
you guys support is a joke
especially through email
ive contacted them three times
every time they send me something that has absolutely nothing to do with what im talking about
its like they dont even care
What is the problem you are facing?
ive been trying to get into my account since week six of the season
and support has not helped me at all
they literally send me the most unhelpful sh1t on purpose
its like a joke to them
at least american support thinks it is
kr support was very helpful
they cant do much for u.s. players though
ive already talked to support in here too. they werent able to help me @placid musk
We donโt have any special powers ingame to help, really. The most we can do is just figure out what the issue is and try and solve it, but sometimes we are just unable to do anything. Iโm sorry about this. We are well aware that the customer support email is not very useful, so we try not to promote it at all
Any tips for controlling recoil of the weapon? Like M16A4?
Cause when i use it as sniper i cant aim it
I watch a lot of players can shoot players very fast using M16A4
But i cant
@placid musk then what am i supposed to do? ingame support is garbage as well. they actually just dont respond
@abstract panther really dood. this is for people that actually have problems they need fixed
Wdym?
you dont need help. theres nothing wrong with your game
K sry
@placid musk
so what am i supposed to do
fml this is like the worst support ive ever dealt with
It does not help complaining here, @edgy cedar. Contact the customer service via the game settings and if they are unable to assist, or if they do not respond properly, that is none of our business. We cannot do anything about it.
@lime juniper I HAVE BEEN FOR SIX WEEKS!!! So basically if you email support or contact in game support and they cant help your screwed?? What type of system is that? Sounds like a great way to screw over your users and create enemies.
@lime juniper
Yo what happened to weapon master achievement still error?
With all due respect, @edgy cedar, find somewhere else to express your anger. This is not the right place.
We unfortunately do not have any information regarding that, @stable ether.
what am i supposed to do. literally nobody will help me
I am waiting
and i still want a refund for the royale pass i couldnt use for six weeks due to support being slow
For Dev's to fix it๐ถ
Contact them again and again and again until they reply, @edgy cedar. That is all we can say.
If you do not have any other questions, please continue this conversation in #pubg-mobile.
If you do not have any other questions, please continue this conversation in #pubg-mobile.
@lime juniper he just said customer support didnt read his full messages via game and then you went and did the same exact thing. You arent helping
We are unable to help with it.
@lime juniper
When they fix it pls post a announcement somewhere
That would be helpful
I know, @crimson jasper. And as we have said, there is nothing we can do. All he can do is try again until they provide a proper response.
The IGN CS Don't help
I provided my SS to them as they asked
They say I didn't complete the mission pls try again
But you just told him to do what he just said didnt work. Dont just blow em off
I understand theres nothing anyone can really do but readd what he has to say
Who knows, they may just give a proper response at some point
And we canโt do anything about that.
He did not do what I said. I said try again and again until they provide a proper response.
Anyway, end of discussion. Move it to #pubg-mobile.
THIER Gmail help is very good try there @edgy cedar
They respond there within 2 days
@stable ether they dont send anything helpful. maybe for your region but not mine
We are deleting it because the same thing has been posted here over and over again, and is now taking up the entire channel
We will not issue another warning. Next time, you will be muted. Thank you for understanding.
I just gave him a suggestion don't mute me I am going
Is it any possibility to unbound my account from Twitter? Iโm not using twitter anymore. I want to link my Facebook account instead.
Unfortunately not. However, you can contact the customer service via the game settings for further assistance.
Further assistance?
They may be able to assist you further with this, by unlinking the account or something else which may help you. We do not know how their procedure is with regard to this.
Any update about participating in crew challenge on TGB ?
What do you mean, @autumn glade? Emulator players are not allowed to partake to the crew challenge.
So the only way is to switch back to mobile !!!
Can someone explain this to me?
What do you want explained?
This pic my ranking system is bug
It most likely means that you played on different servers, @vapid rapids. Your rank is different on each server.
Oh thats why. Ty very mush sir @lime juniper ita because i joined some party in flag chat
Nothing to thank for. Should you have any other questions, concerns or inquiries, do not hesitate to contact us again.
Ok. My chicken dinner was worthless tho but i have a lot of fun.
Hello, @viscid tangle!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
I don't understand @viscid tangle
@viscid tangle what are you on about there is nothing called 7mm in that picture?
He is referring to the description of the 5.56 ammunition.
But that doesn't make sense either as the mini 14 is a sniper so 5.56 is also for sniper rifles (mini 14)
It is a visual glitch.
Ah fair enough then, any idea if they plan to introduce being able to sneak like on the PC version
We unfortunately do not have any information regarding that.
Damn :( okay no worris
I have been banned with reason using cracked version
What device do you have?
i tried to open like 5 times it keep giving me this
I have downloaded PUBG Mobile on CHPlay
and of course i dont use any cracked version
Please refer to FAQ 2.9 in #481198147478224896, @empty crypt.
There is nothing we can do about it, @empty crypt. Uninstall the game and make sure that you install the official version it from Google Play.
What device do you have, @neon heart?
Galaxy J7 Prime
but no answer from support staffs
We cannot do anything about it here, @empty crypt. Please wait until the customer service replies.
The game is not optimized for that device, @neon heart. You should try playing on a different device in the meantime.
even I sent an email to customer service staff ๐ฆ
Play 2 account in the same Galaxy Note 9 and the main account with Royal Pass has been banned for 2 months ๐ฆ
Please wait until they reply, @empty crypt. Also, it is recommended to use the customer service option in-game rather than sending e-mails.
Good luck!
@lime juniper i have been playing pubgm since it was interduced to the mobile on this device
Is it the beta version, @neon heart?
no the live version
Try to restart your device. If it persists, feel free to contact the customer service for further assistance.
okay
When will the in-game update will come (for S4)
What in-game update?
In game support >>> Just an automatic bot?
For the s4 items
Yes, @empty crypt, the first message is automated. Then a real human will reply later. It is to improve the efficiency.
@muted plank some time after season end
I used but no real human show on ๐ฆ
A customer agent will reply as soon as possible. The response time may vary between some hours up to a few days, depending on the number of support requests. You are therefore kindly asked to wait patiently.
There is no confirmed date as to when the season 4 RP will launch. @muted plank
like I chat with myseft
oh
hope i will have the answer soon ๐ฆ
thanks so much Error 403
You will!
@tidal warren ok
Season 4 will start in 1994
Season 2 RP ended on the 18th of August, and the new season 3 started around 4 days later on the 22nd of August. I would expect it to be similar this time around as well.
Yea, should happen unless something messes up
I would expect it to drop max 1 week after the season 3 ends, around that time. We will have to wait and see.
Ok
I'm guessing 0.9.5 and season 4 will be on same day?
That is not confirmed.
Ik I'm just guessing
If i buy a tickiet for DUBAI star challange i will get it or is it for a winners?
@full flint 7.62mm M762
@polar turtle only for winners
@oblique zephyr 7.62mm
@night cloak thanks ๐
No prob
7.62 is the ammo that specific weapons use, the M762 is the new weapon that comes in the next update, currently it can only be found on bots @viscid tangle
^
why my TenCent buddy is using 20-30 % of my cpu even I have 8GB RAM & 4GB graphic card..๐ค
@distant cradle #emulator-support.
@tidal warren pls tell me one more thing..
Yes?
I have more than 2.5K subs , I stream daily & I also registered for PWK but still I didn't get Content Creator role..๐ค ๐
Have you made the GCH account and linked it to your twitch/youtube account? @distant cradle
yes
Well, send me the screenshot of that in the DMs. @distant cradle
to whom..?
ok I will but you are not in my DISCORD friend list so pls accept it first..๐
ohh..ok...๐
Are those items available from bargain permanent or they expire after some time?
@tidal warren
Once you buy them, they are not temporary, they will stay with you. @wooden ore
Hello, no news as of now. @keen lotus
Why when I add friends, they don't count toward in Social Butterfly achievement?
Does anybody know the solution?
@night cloak thanks for assistance
No prob
Are they gonna fix the AKM bullet bug???
In start of the game to get AKM with no bullet is instant disadvantage
Like 3 games I lost at start cos my AKM didn't spawn with bullets
I mostly land at military base
Does anyone get a single fire glitch when they shoot AR on auto mode?
It fires on only bullet then I have to press shoot again to fire auto. I have died several times because of this glitch. PLEASE HELP
no
but the only glitch that bugs me is this
my nose pokes through the mask
a lot of graphical errors was fixed last patch but there are still a few that they missed
My question is will their be price changes to RP?
Relase date for the new red dot crosshair?
no update yet
Got rekt by a squad of hackers, I have the video evidence of them just shooting people through walls and reaching high speed that our game started glitching, where can I report them?
Where can I send this video?
I got killed by 2 solo noobs teaming
Hello its been 5 days now and I still haven't gotten any replies from the file claim whatnot.
I didn't even download from crack places
Third party software nor anywhere
I downloaded it via Google Playstore (OnePlus 5T)
Also have redownload it and also have download the APK from official PUBGM website
directly mail them
@rustic sluice nothing will happen by mailing them,just make another id and play and wait for this one to get unbanned
Khiladi
When does the crew challenge for EU resume?
i checked what in game support said, and they told me if i lost a linked account to contact the specfic support for the social media platform
what does that mewan
@tidal warren
Smone explain me this ranking logic !!๐ก๐ก๐คฌ
i checked what in game support said, and they told me if i lost a linked account to contact the specfic support for the social media platform
what does that mean
@tidal warren
@pure fractal ?
Nvm
The higher you are the harder it is to acquire points. @faint shadow
That is actually perfectly normal, that's how the system works.
@tidal warren see the ss same tire back to back matches
Yes, I do see it. That's how it works. @faint shadow
Also, Sanhok is not great for ranking up, play Miramar or Erangel if that's what matters to you the most.
@faint shadow that's how it works! On survival!
@edgy cedar means you should contact either FB or Twitter.
@tidal warren what would they do though? cuz now i have a new account for each
trying to get into my old one
@tidal warren you were actually the one that helped me lmao
All stats including survival is better when i came 3rd !!!
Still the one in which i came 6th got more points
Explain ........
Have you forgotten the password? @edgy cedar
@edgy cedar lol wth
recover the old social media accs to get your PUBG acc
@faint shadow I told you, the more points you have the harder it is to acquire them.
@faint shadow kills?
@edgy cedar how did you lose it?
If it was fixed I'd love to give an explanation๐ญ
it just kinda disappeared
@tidal warren bub i know what you saying
But both matches are in mid crown 5
@faint shadow lol crown is tough
but anyways i think ill tell in game support i lost a guest account, and once they give it back ill make a new facebook to link it with
then i dont make the same mistake twice
@pure fractal yes all stats including kills were more (see ss)
Yes, well, you will have to tell them the exact date of registration for them to retrieve the guest account. @edgy cedar
smh
how am i supposed to know that
i made it like 6 months ago
is there a way i can look that up on my phone?
@faint shadow maybe the close you get to tierup the less the pointa you get
@tidal warren like maybe i can look up when i first downloaded the app?
There is a specific formula I believe, the higher the rank the harder it is to get points, in this case it's apparent that with each 10 points it gets more difficult. @faint shadow
@edgy cedar y don't you cross check the date of creation
If you are unhappy about this, feel free to contact the customer support in-game.
@pure fractal how?
@edgy cedar umm file/folder details
wdym
Or the day you downloaded it then when u registered
im on ios ;-;
i dont have that
Oh ios doesn't have a file manager, but heres another way
Look at your purchase history
Sorry I don't have a bright ideas about iOS since I dislike it๐ even though I had it for like a month
App store
how do i view it from there?
I don't know if you're comfortable with this but, you can have a TeamViewer or something
@ocean crater
@edgy cedar Go to updates, click on your profile in the top right corner, and then tap on purchased. @edgy cedar
ok i just found it haha
yeh that sounds about right
Well, go tell the customer support then.
@tidal warren thanks for helping me. your the only staff here that hasnt started just deleting my messages or threatened to mute me :))
lol
i was playing squads. I killed 4 players & survived till 10 players were alive & somehow game threw me out of match & I reached in lobby meanwhile my teammates were still playing. We finished 2nd & I didn't got any ratings , any bp at the end of match. how is this possible? I have pictures of results, ranking of that match. I'm trying to reach Ace before season ends & things like this makes me disappointing
how do you become a creator on here?
This happened Everytime I log on (Look at the map) And it doesn't go back to normal for 15 seconds
@night cloak get better internet connection that happened to me several times
Okay I was using my service because my wifi sucks
@Swanand99#539 But thanks
@oblique sleet*
@edgy cedar read FAQ 7.2 #481198147478224896.
oke
It's pretty straight forward, if you still have any other questions just ask. @edgy cedar
@tidal warren im at 129 subs on yt, ill get there soon haha
i thought pwk was just for the tournaments, not a program
Did the results not show up at all in your career results? @oblique sleet
oh hey daddies
What do you need help with? @thorny sorrel
uhH
@tidal warren it's 3rd one in the pic
That is strange. Try to contact the customer service in-game and tell them about the situation. We do not have the access to your account, so cannot help you. @oblique sleet
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@tidal warren okay thnx
Yeah, no worries, good luck. Hope it gets sorted out.
Yeah hope so
@pine bluff we don't know when it will come out to android, it's only available to iOS right now
@cerulean coral do u still need help
does anyone have any idea what the new limited clothes will look like?
just waiting to buy limited
@cerulean coral go to Clan - Information, there you will see โLeave Clanโ button. To leave Crew just tap on your name and you will see the option. Note you canโt leave the crew if you registered for crew challenge until the event is over.
Where i can found the gold dragon mask (black) ?
Hey mods is there any fix for voice chat? I have changed my headset twice & friends say that they hear in game voice which means shoots fired from my mic?
How is that possible if i have my headset plugged in
Plus some hear my voice twice
Just tag me if anyone knows the answer ๐บ
@peak wadi voice twice is echo on someone end and idk what you mean by shoots fired from my mic
How to unlink my account from Google, I forgot the gmail account. Please help me
@opaque mist he means shots fired from mix (in game sounds)
@peak wadi find a better headset, it's not the game it's the headset/earbuds you are using
Ookla speed test says I have 2ms ping and 300mbps, why does my pubg connection keep dropping?
I have a pair that do the same, and some that dont
Sorry changed twice, & its iphone ear phones
@harsh vault it's lag on the servers, hopefully it will fix itself or they find a fix for it
@harsh vault speed test can be hella inaccurate
My friends use that too nothing is wrong with theres
I get disconnected when it matters, when thereโs enemies, and almost always reconnect to being dead
@peak wadi I'm not sure then, have you tried using third party earbuds (earbuds not made by apple) ?
Also @harsh vault random ping spikes can happen based on ur connection
Yes mate tried booze & apple & Samsung too
But here is the thing if one of my friends open mic without a headset could that happen?
@peak wadi Apple should be fine for most thinks but you will want something over 40$ to get decent mono//mic//noise cancelation
Things*
Yes, it can echo on their mic
I use 10 dollar skull candy earbuds
Sounds hella doodoo
They are great
Do they have mono
I have Bluetooth apple one
What do you mean by mono
So thought itโs impossible to be from my side
Surround sound
Lol kill kill
When a enemy is on ur right do you hear them on ur right more or do you hear them on both ears
Ah
I mean I can hear them on both but it's very reduced on the left if they are on the right
does anyone have that problem where when you open up the app and get to the lobby, the game wonโt stop reloading?
when iโm in a squad, my teammates see that iโm constantly disconnecting when it reloads
@modern latch it's a network issue , I have slow internet so I have that problem too
Is today season going to be reset?
What changes would be made? and will there be any effect on the items we have in inventory?
The game keeps crashing on my iPhone Xโs max. Any solutions?
I canโt even load the game. Crashes on the loading screen
@solemn mortar it's during the 18th
There will be no effects on items that you have purchased/gathered during any season
okay so Season to be reset on 18th?
Unless it's room cards from season 3
It usually goes down 1-2 tiers
I mean if you at Ace what changes you will have in ur rank?
Okay, thanks for the help @night cloak
Np prob
@marble gyro sigh thats annoying. thanks for your help
@modern latch a better connectivity will surely help you, I would suggest you to play on Wifi rather than using Mobile Networks.
@solemn mortar :( i am on wifi. my friend has been having the same problem too a couple days/a week ago
^ yeah my game also says that the connection to server is lost
Yeah mine and my brothers says that
but the thing is everything is fine when its reloading, but when it stops the game is just,, broken (friends list doesnt show up, messages on world chat dont show up either)
maybe its a game issue... not sure
i donโt think thereโs much they can do about it
They can give us at least some sort of input or help
The only thing you can do is change your connectivity
@modern latch what's ur Wifi Speed?
I cant
if multiple people are having the problem then i donโt think so
I'm using WiFi and I don't have data
my ping is 40 ms rn
Same
and what mbps?
Mine is 40
40 mbps? nope that's too high, you can download the whole game in 2 mins
Check the speed of ur wifi, do a test
That's a lie
No seriously you can, I have 5mbps and I can download the whole game in 4-5 mins
mpbs is 1.07
Ohk, that's the matter, and is your network stable?
Does it gives same speed everytime or it keeps fluctuating?
If it fluctuates you need to call the IP or ur Wifi Provider, and get assistance from him
I had the same problem but now it is Cured!
Okay nvm I did a test its slow right now its only at 1 mbps and 544 ms
dam i just wanna play rn :( it be like that
@fickle mountain that's the reason behind it, see that ur network remains stable
@solemn mortar thanks a bunch for ur help i appreciate it :)
Np ๐
Yeah sometimes my Internet goes down for a few minutes and then its back to normal
Okay well imma go so thx for help and see ya later
@fickle mountain call ur IP and tell him about what issues you have, what latency you have!
?*
are emulators still not availaible to play?
I set up my graphics settings and when I exit the game to apply them and enter the game again just restore all
It's happening since the 0.7 version
Can someone help me?
Guys there's someone joining voice rooms and playing a recorder
HELP PLS
Is there an update in controls this week?, because it seems my control are bug out and it's annoying since that last week, for example: when you're moving then suddenly pressed left trigger button and my lean buttons because my thumb always swipe across that buttons, i only notice this yesterday.
@desert wasp did you use gfx tool?
No man ;-;
@desert wasp if you apply setting in game there's no need to restart the game, unless if it ask. Or maybe you force close it
@desert wasp you using emulator?
No I'm not using a emulator,my phone is a Motorola Moto G 4 Play
ah then idk sorry
So you're saying that you can't change your graphics settings? Or it just going back to default when ever you restart the game.?
Anyone tested the beta with the new iPad Pro 11 inch?
It's waste of money
Iโm having trouble running PUBG mobile on my new iPad Pro 2018
It doesnโt seem to be optimized for the graphic settings. The menu buttons are all overlapping and the gameplay is choppy.
The hardware for the new iPad is twice as fast as my old one so it has to be a software issue. Does tencent have plans to release a fix for this?
Is there a reason people donโt render for my until I am within 100ish meters?
Dest, what do you have running in the background?
@frail steppe do you have stuff running in the background?
How do you get Halloween candies?
Is the beta version coming for google play store?
@frail steppe Iโm having the same problem on my new iPad Pro!
They should release an update for the new screen format just like they did with the iPhone X
Please fix lag first
We don't need new features
Game is getting very laggy for 2-3 days
Hello they say there are beta test rewards but I haven't gotten them yet where are they?
Yea where the rewards at
Is there an update in controls this week?, because it seems my control are bug out and it's annoying since that last week, for example: when you're moving then suddenly pressed left trigger button and my lean buttons because my thumb always swipe across that buttons, i only notice this yesterday.
The game crashes on Logo
Tried reinstalling, clearing data etc nothing seems to work
What timezone is the reset of conqueror of 00:00 in NA?
help
Keeps randomly crashing on my tablet since 0.9. Please help
hey how to finish the rp mission "land on top of a building in quarry"?
Pc Requirements for pubg
@wooden oasis PUBG Mobile Or PUBG PC
Pc
PUBG minimum system requirements
OS: 64-bit Windows 7, Windows 8.1, Windows 10.
Processor: Intel Core i5-4430 / AMD FX-6300.
Memory: 8 GB RAM.
Graphics: NVIDIA GeForce GTX 960 2GB / AMD Radeon R7 370 2GB.
DirectX: Version 11.
Network: Broadband Internet connection.
Storage: 30 GB available space.
@wooden oasis
Ok
But Its still run on i3 , you need better gpu
Which is the best laptop 100k for it
build pc @wooden oasis
Does it run smooth on 8 GB RAM and it lags
smooth
Pls also make rename cards to be gifted aswell
@arctic yacht If you open the emulator
You would see that they have already addressed the issue and will soon be fixed
Check the pinned messages in #emulator-chat
@reef ocean We are not the devs dude
Or else pls provide a rename card In this s4
@bronze yarrow is there any way?
@reef ocean Not sure
It's upto them to decide
Most effective way is to comment on the google play review
@bronze yarrow thanks for the info
@arctic yacht Go to #504819353049628683 Then press on the ๐ช Then go to #emulator-chat
Press the E to get the emulator role
OMG LOL
@night cloak the Minion#4585 stop
delete
200/10 server management quality
@bronze yarrow
Demm
@bronze yarrow delete the messages.
Gotta check the other chats
Do you need any help with pubg mobile?
How come it takes me 3 bullets to the face with a karb from not that far away pool gym window to roof of school...
Kar94
6x scope
But if someone shoots me like that im dead instantly
Ps: can clan get like a message all for leaders
Hey,My pubg ACC is banned with no reason. I am a true player and have not used any hack or mod apk. So I claim my ACC back. So please take necessary actions to unban me on pubgm.
SLynch42
ID-5211363961
Hlo
How to contact official community of pubgm ??
When will we get season 4 royal pass?
do i format my pc?
i am stucked here no buttons are working
When i click on play my pc is lagging
@bronze yarrow
๐
@supple sluice I don't see what might be the problem
Since you're using an older cpu like a dual core
i think the 100% cpu usage is causing the problem so I suggest waiting for the fix
They did say it's within 24 hours
Hmm ok
@night cloak nothing in background. iPad is brand new. I have the 12.9โ iPad Pro.
somebody on a youtube comment thread said using ipad for pubg mobile is cheating ( like using an emulator if matched with mobile player). Is that true?
using an emulator matched with emulator player
i said if
Why my headshots are not counted as one? I had an AWM + 6x scope and was doing the deadeye challenge to get the title but my 3rd headshot wasn't counted as one. I aimed right to his face from 138 meters if i checked correctly the distance and he was downhill aiming at me so i know it was a clean headshot. Been doing this for 3 days now and when i get a good chance of getting the title the game counts faceshot as a bodykill. Wtf? Argh. ๐ค
@night cloak HeadShot Count as BodyShot
@upbeat wing Really? Oh wow.
Hi Dear Admins,
I have trouble with the Melee Mastery which freezes the kills on 95kills while i had killed more than 100.
I'm so upset and confused
RSVP
There is an issue with some of the achievements, @night cloak. The developers are working on it.
Nothing to think about, @lofty solstice. The message is to correct a mention issue on Discord.
New beta but no signs of the past beta reward?
Anyone know what's new in beta 9.5?
what if we got a really good idea for pubgm and wanna share with pubgm team? Is there any mail id to contact?
Sup..can anyone help me out with the internal voice over mic issue? Whenever i use my earphones while ingame my teammates can hear my internal sound as well which makes too much mess in voice chat??
Feel free to send any feedback and suggestions to the customer service, @astral parrot.
Please see the pinned messages in #505324079050653696, @little forum.
We still do not have any information regarding that, @night cloak.
Have you tried to repair the game, @marble plume?
Why i can't download lite in India..?, is it not launched yet...
@lime juniperyes i did..even changed my earphones thinking it might be its fault but still the same
It is not available in India yet, @nimble berry.
Try using Discord instead in the meantime until the issue gets resolved, @marble plume.
It is is mentioned in Google that on 22nd August l i t e will launch in India @lime juniper
Why are oceanic servers not out?
We unfortunately do not have any information regarding that, @nimble berry.
We do not know, @fallen adder.
Ok ty
@lime juniper pls search and let me know....
Once we have more information, we will announce it in #lite-news, @nimble berry.
Please assign yourself the Lite role by reacting to ๐ฑ in #504819353049628683.
how to get candies to spin the wheel
Check the events section for missions, @upbeat bone.
Sometime after November 18, @young void.
Thank you, I appreciate that
My this achievement is stuck from many days and I am playing daily in or above Gold Tier still itโs not moving from 2/3. Can anyone help??
Any moderator online plz help me
Where can I get candies>?
@blissful python in a row man, so u must win 3 times in A ROW
@upbeat bone at lobby, when timer goes to 0
@calm plinth what u need?
@scarlet marsh XD ya
@calm plinth what's the issue?
Hi. I encountered a bug or more like glitch.. I saw this on couple of low end android phones. Sometimes when they jump out or into a building. The view glitches and shows players behind walls and trees. This also happens when they die. It's shows them players nearby hidden behind cover. Couple of people from random squads confirmed this. Didn't know where to report.
@vital sluice how can i unlink my game from fb bcz my fb has been hacked and he access my pubg acct
Now i can link with my gamecentet but how can i uninked fron fb
Tf I want that lol
I've never seen it before
Same
I been here since season 1
@vital sluice how can i unlink frm fb
It's something new I've never seen that before
Must be because I don't see it in crates either
Must be region specific
Like China
Prob not prob something we getting soon
Anyone?
Ooh No what can i do ๐ฆ he access my acct through fb ๐ญ
Say thank you to r support and go play other game. Opinion other games support help players in PUBG they donโt.
๐
@polar turtle go and play Fortnut if you think people are gonna be online 24/7 just to meet your thoty needs
๐๐๐
24 h?
You think itโs a first game Iโm playing? In Other games support is helping. Funny that in PUBG they canโt do simple thing.
I was waiting 2 days for answer. Thatโs not a problem. Problem is that PUBG support canโt do NOTHING. They canโt HELP. Why they even have option for support when itโs not helping?
But Iโm sure I will be muted again here quicker then โ2 daysโ. Thatโs all your โsupportโ can do.
@polar turtle what was ur question
@opaque mist you trying to provoke me or you canโt read?
@opaque mist Right. I have some questions. Why support canโt unbound my Twitter and second why they didnโt give any information that if you bound you will never able to change it or unbound.
Like any game you cannot unbind ur account this is because if you get caught hacking you canโt just make other account
You want me send screenshot from other games that I was unbounding?
You can make other account in fake fb
What games like monster legends ๐๐
Thatโs not a problem
i've been playing on Europe server ever since i started playing,always got like 190-230 ping on it,all other servers had 330 + ping but ever since a few days ago Asia and Europe switched places.now Europe is almost always 330+ and Asia is normal ping,WTF,i'm crown iii on Europe and trying to push for the ace parachute,how can this suddenly happen?
plus my squad plays on europe and now whenever i play with them im a liability
@loud granite either the server or sumn but you should probs get better internet 190-230 isnโt good
nothing to do with internet,live in pakistan,everyone gets that ping
@loud granite everybody has 200 + ping usually you will notice ping at 150*
yes but i now get 300 + on europe and that ping on asia now,how can this switch suddenly happen
@muted totem yes you are until Jan 14th 2019 so two months from now
And I have no clue
ban for no reason wtf
@devout geode were u using a gfx tool
Nope
Wait didnโt mean to tag u sorry
It's ok)
@muted totem were u using a gfx tool
yes
Ye those arenโt allowed
Ye you canโt use them they will get you banned they have said it a lot
i didnt know it rip
rip
Rip
What i do?
^^^
@shell mantle u have to wait out the ban
But i did not use gfx tool
i have to card some uc for the next season now
I doubt it yours and ninjas ban are so close together it seems they updated the anti cheat and banned both of you at the same time
i just used gfx tool for the resolution lol if thats cheating than okay
Itโs not considered cheating but certain GFX tools can allow you to cheat and there are a lot of gfx tools out there so they want to make sure no one uses any GFX
Bro but i didn't use any tool
What dose gtx do
But i root pubg.. For no detect of emulator
Rooting makes phones slower
Fixed it
Fixed what
U shouldnโt have rooted
@shell mantle u play on pc?
Yupp
@shell mantle @opaque mist I ordered this
People root on emulator inorder to not be detected, they play on mobile servers and rank up.
yeah thats why u got banned @shell mantle lol
@tardy ocean Do you have an issue?
Nope
Yh talking about rooting and hacking @vocal minnow
@tardy ocean delete the pics or u will be banned by mods
It will be removed eventually.
Tencent buddy kill my life
No
Nah