#questions

1 messages · Page 242 of 1

obtuse eagle
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u might have changed some files

solar yarrow
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nope

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nothing

obtuse eagle
#

downloaded from store?

solar yarrow
#

i only did something was using my account on Tencent Emulator

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Playstore

obtuse eagle
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this account was on emulator?

solar yarrow
#

i used sometime

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on emulator

worn iris
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so you play on pc or android

obtuse eagle
#

weird

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looks like u're banned for 2 months

solar yarrow
#

usually on mobile but sometime on pc

worn iris
#

you use emulator on mobile

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seriously

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ot joking

obtuse eagle
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all u can do is contact them with their email

worn iris
#

@solar yarrow why use emulator on mobile

solar yarrow
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i already email them yesterday but no responce

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emulator on mobile?

worn iris
#

i mean pc

solar yarrow
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I play game on my mobile

worn iris
#

if you play on android

solar yarrow
#

but sometime i use this on emulator

worn iris
#

play on android only

obtuse eagle
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u shouldn't really have any issues

worn iris
#

it will work

obtuse eagle
#

when u play on emulator u will be matched with emulator players and vice versa

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this clearly is a mistake

solar yarrow
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yeh i know that

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but that doesn't banned anyone

worn iris
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he is righht

obtuse eagle
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that's why I said it's clearly a mistake

solar yarrow
#

so what to do now?

obtuse eagle
#

try logging in after some days

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clear cache

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uninstall os

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throw ur mobile nd pc

solar yarrow
#

reinstalled the game already

obtuse eagle
#

do everything to get ur acc back

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jk

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just wait

solar yarrow
#

hope that doesn't reset my account and all other stuff

obtuse eagle
#

yea

worn iris
#

@solar yarrow just hope for it

icy carbon
#

Can Crew Challenge starts on our preferred time?

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Like we’re able to choose the suitable time for us

worn iris
#

nope

opaque mist
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He really tried to tag everyone lmaoo

worn iris
#

imao

twin flare
#

Hi. When playing on TGB I can't use the free lookk to it's full extent. I can only look to my sides and not behind me. Can anyone help me?

molten zinc
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any mod on???

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so i want to remove some1 from my crew

crisp yarrow
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Yes is there anyone on that works for pubgm

molten zinc
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but It says its lock

twin flare
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cant remove someone if you've already applied for crew challenge

crisp yarrow
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You can’t bro....I have tried and I have tried leaving......due to someone that wanted in and now isn’t playing and we have only 4 people can’t play with 3

molten zinc
#

@twin flare for how much time??

crisp yarrow
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3 weeks

twin flare
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next season

molten zinc
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i really want to remove some1 he just misuse his spot

crisp yarrow
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First part finishes 20 November 18

molten zinc
#

ok so after 1st park we can make adjudtments?

crisp yarrow
#

No I don’t think so

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18 December 2018 it finishes @molten zinc

opaque mist
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Pp

real sundial
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How do I regain access to my hacked pubg?

opaque mist
#

You can’t

candid finch
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when does rank season end?

opaque mist
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Probs a few days after the 18th

real sundial
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@opaque mist that sucks. Pubg should look into that

opaque mist
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Oh did you hack it or did someone hack into it @real sundial

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Cuz if u hacked it then no

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But if it was hacked then yes

real sundial
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@opaque mist mine got hacked.

night cloak
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Sometimes I get punches from invisible players in waiting area in solo classic matches are they invisible players or what?

craggy yoke
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hey guys, i need help since the update my game sound just criples and its sound soooo bad i cant hear anything and its super laggy when i move the joystick it moves after like 4 seconds
need some serious help @tidal warren

unreal igloo
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@night cloak I got candies taken away from me when I try to pick them up😨

tidal warren
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Have you tried clearing app data & app cache or repairing the client? @craggy yoke

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Also, what device are you playing the game on?

craggy yoke
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emulator @tidal warren

vital sluice
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@unreal igloo , @night cloak yes sometimes people do spawn in different lobbies for the same game .

night cloak
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@unreal igloo 👻

craggy yoke
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how to do that

tidal warren
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This isn’t the place for your question.

craggy yoke
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okk

drowsy arrow
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Can someone give me the email for pubgm support???

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Want to report a cheater

tidal warren
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Hello, please, use the in-game report button. @drowsy arrow

drowsy arrow
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I did

tidal warren
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And/or use the customer service in the settings.

drowsy arrow
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But I want to make sure he gets the ban

tidal warren
#

Using the in-game options is much more reliable.

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Emailing them most times does nothing.

drowsy arrow
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See him shoot through terrain

tidal warren
#

Therefore, don’t waste your time.

drowsy arrow
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I reported them in game

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But idk if they are gonna give him the ban or not

tidal warren
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@craggy yoke if I can’t help you in any other way, please move to a different channel that is suitable for useless chatter.

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And stop spamming.

craggy yoke
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ok lol

tidal warren
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@drowsy arrow have you done it through their profile as well?

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There is an option to look them up through the “add friends” option and then to report them through their profile.

drowsy arrow
#

More hackers started to surface again in Asia too rank games. It really runs the experience

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@tidal warren thats not a bad idea

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But their names are hard to type

tidal warren
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Also, most of the time, they do not inform you whether the user has been banned or not, these things take time.

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@drowsy arrow what is the name?

drowsy arrow
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The 2nd guy in the pic

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With those 2 lines

tidal warren
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| | @drowsy arrow

drowsy arrow
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| |

mortal patrol
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The windows bar in the emulator is not going.

night cloak
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That maybe I I
Or
Or operator? @drowsy arrow

drowsy arrow
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Now Indians to started to use hacks

tidal warren
drowsy arrow
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Thanks for the help @tidal warren

tidal warren
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Good luck.

craggy yoke
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@tidal warren they said we don't know how to fix that go f urseld

drowsy arrow
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I will report him through profile

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Thank you. I will go back to normal chat. :)

tidal warren
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Edna is one of the admins that specializes in emulator support, if they can’t help you then nobody can. @craggy yoke

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Sorry.

craggy yoke
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hmm

night cloak
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@tidal warren Can a ign have a space inbetween characters

tidal warren
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It used to be possible, now the rules have changed, so I think you can’t. @night cloak

night cloak
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Hmmm, but that hacker have a space in ign

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Cannot find him in search

tidal warren
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As I said, back then you could use special invisible characters.

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He must have had the name for a while.

night cloak
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Hmmmm

slate forge
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Bro Can I Use My Pubg Mobile Account in Pubg Mobile Emulator?

obtuse eagle
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yes

crisp yarrow
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You won’t be able to play with mobile players when on emulator but you can join rooms with mobile players

drowsy arrow
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But I heard there are software that can make u appear like a mobile player. While playing emulator. Some players at top use this method

night cloak
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@drowsy arrow did u found him in search

drowsy arrow
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No

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I reported him in game.

night cloak
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Same here lol

drowsy arrow
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Hopefully he will get banned

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Many people in that game reported him too

night cloak
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Okk

obtuse eagle
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it's bypassing the detection

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as long as u have don't do that u can use the same account across wide range of devices

pseudo bolt
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I killed many people but I didn't get single kill. Today I'm facing 2 Times in a day.

storm flumeBOT
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Hello, @elder escarp!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

lime juniper
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Please follow these instructions, @elder escarp.

elder escarp
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kk i wil thx

pseudo bolt
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@lime juniper can you help me

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?

lime juniper
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Did you knock them down, @pseudo bolt?

pseudo bolt
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Kill

lime juniper
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Were they knocked down when you killed them?

pseudo bolt
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I kill almost 5 enemy in Boot camp

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No direct kill

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My Friend facing same issue in miramar @lime juniper

lime juniper
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"No direct kill" or "No, direct kill"?

pseudo bolt
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No, Direct kill

lime juniper
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We recommend you to contact the customer service via the game settings for further assistance.

pseudo bolt
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Ok,

night cloak
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When I use discord and play the pub, I can not use pub voip, how can I change it?

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I really prefer the sound of the discord, but sometimes it is necessary to talk to some random team and my microphone does not work with the discord in call

vocal minnow
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Why do you need discord when your playing with randoms? @night cloak

night cloak
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I play with 1 or 2 friends

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and always have a random player

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We can't give calls to him because this

vocal minnow
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Well that usually shouldn't happen. @night cloak

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Have you tried client repair?

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@night cloak

night cloak
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Apparently, the phone could not split the microphone between two applications

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Yep

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but is for everyone

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I'm looking for a solution to split the two audio inputs

vocal minnow
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I suggest you to stick to one of the audio inputs. @night cloak

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Which device do you play on? @night cloak

night cloak
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moto g5s plus

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But my friend play in a galaxy s9 and the bug keep

vocal minnow
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Your playing on a mobile device I suggest you to stick to one audio input. @night cloak

sonic bluff
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Hey

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There's literally no option to turn on mic in my game

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Like there's no tick box beside mic

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@lime juniper I think I am supposed to tag admins, sorry if I wasn't.

lime juniper
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Of course, @sonic bluff. Feel free to.

Are you able to provide a screenshot?

sonic bluff
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Sure

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@lime juniper

lime juniper
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I mean during a match, @sonic bluff. Are you able to provide a screenshot of that?

sonic bluff
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Oh, during a match it's completely normal. I can turn the mic on and everything looks normal except nobody can heat me

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Hear*

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So a screenshot in-game would really just be a normal screenshot. I think there's supposed to be a tick option in the settings for mic and there's none for me. I have given the game permission to use Mic.

lime juniper
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No worries, that is all I wanted to know. The settings above are normal, nothing is missing.

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You should try to repair the game if you have not done so already.

sonic bluff
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That option you get on the loading screen?

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I'll try it, thanks

lime juniper
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Yes, correct.

sonic bluff
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Is there a repair option on the main game screen?

lime juniper
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You will need to log out of your account first.

sonic bluff
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Oh well.

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Okay, thanks.

lime juniper
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Nothing to thank for. Feel free to let us know how it goes.

sonic bluff
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So it repaired itself in less than a second

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And also reset all my settings but that is not too much of an issue. I am gonna go ahead and try the mic.

lime nest
#

Please add high fps for redmi note 5 pro

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I dont want to use third party apps for this

sonic bluff
#

I really want to use gfx but I am scared I'll be banned

lime nest
#

Please add soon

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I cant play in 25 fps

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I need 40 fps or above

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My phone specs Snapdragon 636 Adreno 509 GPU

lime juniper
#

That is normal, @sonic bluff.

GFX tools will get you banned.

spiral flame
#

my game is very laggy and choppy how to fix 😭

lime juniper
#

Feel free to send any feedback and suggestions to the customer service, @lime nest.

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What device are you using, @spiral flame?

spiral flame
#

emulator

lime nest
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@spiral flame processor and gpu?

lime juniper
spiral flame
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processor intek i5 and gpu nvdia gtx 1050ti

lime nest
#

@spiral flame I has to work fine but dont know how it's lagging

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Update your drivers

spiral flame
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itsgivingme14 fps

lime nest
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My emulator gives 3 fps 😂
And my phone can gives 60 fps but disabled by the game

indigo cliff
#

@spiral flamethis means that your device is preferring intel graphics for rendering and graphics.....i have i7 and geforce 940mx...and i get 50 -60 fps non stop

icy carbon
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How’s Asia’s top TPP Squad player not banned yet?

indigo cliff
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@icy carbonthats true....he should be

dry fractal
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@icy carbon he's not a hacker, he probably has a good gaming chait

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Chair*

indigo cliff
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Bruh @dry fractal k/d ratio of 173?....is that a joke bruh?...that good?

dry fractal
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Yea, it's a joke . damn people take everything too seriously

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The only player I trust on Asia Leaderboard is that Indian Streamer

indigo cliff
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Who?

dry fractal
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Mortal or something

indigo cliff
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Oh ok!

dry fractal
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I don't watch him much

night cloak
#

Brazillian server have a lot of hackers : (

dry fractal
#

Play fpp

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Less snakes and hackers

night cloak
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i like fpp but i just play duo or squad : (

dry fractal
#

Yeah, I play solo- squads fpp

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I used to think Tpp was good but fpp is honestly better

worn iris
#

Fpp driving is best

night cloak
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Fpp have more players thann tpp?

vital sluice
night cloak
#

When does the season rank reset happen?

glad harbor
#

Season 3 ends in 18th nov

night cloak
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Thx

vital sluice
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Rank reset will happen by this month, don't have a date for it . The royal pass season will end on 18th of this month. @night cloak @glad harbor

rare scaffold
#

cries*

scarlet marsh
#

@vital sluice hey, when tencent support answer at tickets?

echo reef
#

Hi

storm flumeBOT
#

Please refer to FAQ 6.2 in #481198147478224896 for further information, @scarlet marsh. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

vital sluice
#

@echo reef how can I help you?

echo reef
#

Someone send me beta pubg download link

vital sluice
#

We don't have any on going beta testing happening right now @echo reef. When we do , we will make sure to announce it in this server.

echo reef
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How can i download beta pubg

#

?

wooden oasis
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When will the next season start

obtuse eagle
#

18

wooden oasis
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Nope

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@obtuse eagle nope

obtuse eagle
#

what?

wooden oasis
#

Not on 18

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It's shows it will end on 18

obtuse eagle
#

omg

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that means it will start on/after 18

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come on

wooden oasis
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After 18

obtuse eagle
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we'll see

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last time it took some time

wooden oasis
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Last time it's was on 24th

vapid fog
#

I have very bad lagging and frame drop using tencent gaming buddy .... my laptop has high spec ....what the problem?

worn iris
#

Maybe wifi or bad graphic card

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Why dont you play on android device

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Its good

obtuse eagle
#

wrong channel bud @vapid fog

vapid fog
#

@worn iris my phone is not that good

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@obtuse eagle they removed emulator channel

obtuse eagle
#

no they didn't

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click on E

worn iris
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@vapid fog go to info or welcome and their you will find emulator channel

vapid fog
#

Thank you guys

worn iris
peak glade
#

can someone help me

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regarding tencent gaming buddy emulator

dawn citrus
#

How may i help you

vital sluice
night cloak
#

What if someone using random emulator to play (Not TGB) still it can get detected as emulator ¿¿¿

#

Tag me when reply

radiant stream
#

yes

timid creek
radiant stream
#

that is not their fault, its discord or your phone's

grizzled lark
#

@timid creek Force close Discord> start Discord>Go to server settings select mark as read>force close and Restart Discord!

prime minnow
#

When is the Thanksgiving update live?

tidal warren
#

There is no exact confirmed date. @prime minnow

prime minnow
#

Is there a beta for it or not yet

#

@tidal warren

tidal warren
#

Nope.

muted sigil
#

@livid hound Asia's Top 1 Rank Player is Hacker. I have proof video.

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Please ban him

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GW0009

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GW009

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Is hacker

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CONFIRMED

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I have proof video, if you want than dm me. I will give you link

tidal warren
#

Don't tag the community team please. @muted sigil

storm flumeBOT
#

Hello, @muted sigil!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

robust ledge
#

@muted sigil send me the video in my dm

tardy ocean
#

My rank isn’t going up or anything for some reason

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Stays on this

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@lime juniper

lime juniper
#

Can you please provide a screenshot of your match history, @tardy ocean?

tardy ocean
#

How do I do that

#

@lime juniper

#

@lime juniper

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Sent screenshots

lime juniper
#

Are you playing on the correct server, @tardy ocean?

tardy ocean
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I on europe

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Because on North America I was silver and Europe I was platinum

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@lime juniper

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I think my sever changed when someone invited me to a match @lime juniper

lime juniper
#

That may be.

tardy ocean
#

Okay I gotta will check it out

lime juniper
#

The screenshots show different points (2147 and 2700).

tardy ocean
#

Because I play on both servers with friends

lime juniper
#

Next time, make sure to play on the same server as you have 2700 squad points on, then.

tardy ocean
#

But why did North America sever I was silver now I’m platinum

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It should show silver but it’s showing platinum

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@lime juniper

lime juniper
#

Can you please provide a screenshot?

tardy ocean
#

Okay

opaque mist
#

It’s because that’s Eu and your NA rank is silver

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@tardy ocean

tardy ocean
#

@opaque mist yes but before it was showing silver

opaque mist
#

@tardy ocean it’s shows silver because u were playing on NA

tardy ocean
#

Okay when will it change back to normal @opaque mist

opaque mist
#

You know when you click on the map in the top left it should say a server it will probably say Norh America click it and change it to Europe

tardy ocean
#

I did but nothing helped shows the same thing as before @opaque mist

opaque mist
#

What are you trying to do exactly

feral pilot
#

Everybody

tardy ocean
#

So basically my rank wouldn’t go up @opaque mist

feral pilot
#

This Guy is hacking on stream

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No joke

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Give u guys the link

tardy ocean
#

Will be stuck at 2700 @opaque mist

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Even if I play a match

opaque mist
#

Ashton it won’t go up because you are playing on na you need to switch to Eu to see your Eu rank go up

feral pilot
#

Check it out

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Pls

tardy ocean
#

Okay my na rank will that go back to silver @opaque mist

feral pilot
#

He needs to get banned😢

#

He is cheating

tardy ocean
#

Who’s cheating @feral pilot

opaque mist
#

It is already at silver @tardy ocean

feral pilot
#

Checkthe lino

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Link

tardy ocean
#

Oh okay let’s talk in PUBG chat

feral pilot
#

k

tardy ocean
#

Because this is only for surport

glad harbor
#

Hmm is someone tag me🤔

tardy ocean
#

Nope

glad harbor
#

Got tagging notification so

opaque mist
#

@glad harbor just check recent tags

glad harbor
#

Ya checked...
I said season 3 ends in 18th nov forgot to tell rp only and rank dunno 😂
And Logan mod tagged me ok thanks my mistake for providing half info.😅

tardy ocean
#

@opaque mist even the Europe one isn’t going up

#

What should I do

opaque mist
#

Eu isn’t going up because you are playing on North America you have to switch the server to Eu

tardy ocean
#

I did @opaque mist

opaque mist
#

Did you do it in the profile screen or where the maps are

worn lion
#

So... any help? XD

tardy ocean
#

Map were it says classic

opaque mist
#

Yes Ashton

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And wtf

worn lion
#

Ive done nothing wrong xD

opaque mist
#

What device are you using?

worn lion
#

Contacting customer support is also useless

tardy ocean
#

Who me iOS iPhone 7

opaque mist
#

What device are you using @worn lion

worn lion
#

S9+

opaque mist
#

Hmm

#

Where do you live

worn lion
#

Estonia

opaque mist
#

Like your country

#

Like your country

worn lion
#

Europe-baltic states-Estonia

tardy ocean
opaque mist
#

Yes now you should be fine

tardy ocean
#

I know but it won’t go up by one point

opaque mist
#

@worn lion hmm maybe that country is outlawing that game

worn lion
#

Lul

opaque mist
#

Ashton send career results

tardy ocean
#

Okay what both na and Europe

opaque mist
#

No ur career results not ur stats

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The screen where you see all ur previous matches

#

@worn lion try using a VPN and connect

tardy ocean
opaque mist
#

That’s probably because you had tier protection on and you lost points keep playing until you have a game where you gain points then come back to me @tardy ocean

tardy ocean
#

Okay my last game I had some people like 1 person left and my phone battery died

#

@opaque mist

quasi heath
#

Any mod thr?

#

@flint garnet

#

@molten crown ?

worn lion
#

@opaque mist Nothing..., no effect

molten crown
#

Hmm?

quasi heath
#

@molten crown i didnt got skin after completing shotgun master 4

#

*mastery

molten crown
#

I can look into later, currently working stat

quasi heath
#

Okay

opaque mist
#

Rip

worn lion
#

Contacting customer support is also useless

#

Tried to contact them with my previous problems but no response

#

Tried to contact them once per week for 1.5 months

jovial solar
#

Hello, I have a error involuntario to pick items.

worn lion
#

Only gotten 1 response and that wasnt even about my issue

zenith moon
#

Can anyone tell me..i am using one plus 6 .. i want extreme fps in hdr or hd ..any one can help me?

opaque mist
#

What

zenith moon
#

I want to unlock fps

opaque mist
#

How old is the phone

worn lion
#

Maybe that... xD

opaque mist
#

Tf

#

Idk why it would say delete ur acc tho

worn lion
#

Probably one of the worst customer supports ever -.-

zenith moon
#

@opaque mist phone is one plus 6

worn lion
#

They take 3-7 days to copy paste 1 message (probably doesnt work that say but still xD)

#

1message that isnt even helpful

opaque mist
#

@zenith moon I don’t know how old that is

zenith moon
#

@opaque mist currently my phone can play HD (ULTRA) i want to run it on EXTREME fps

swift sparrow
#

Everytime I die my game refuses to let me go to the main menu

#

Does anyone know how to fix it besides leavening the game completely

vague void
#

Me and my team got killed by hackers twice in the crew challenge we report them are they going to get banned or what

heavy lance
#

Yes, they will ban the hacker and the crew from the crew challenge

cedar elk
#

the crew challenge you can take 2 matches anytime of the day ?

heavy lance
#

No, you have be in night time

surreal gate
#

My account is bennd please unlock account

ebon geyser
#

Hi i have one friend who is stuck on the loading screen he tried to re install pubg but it doesnt change

surreal gate
#

Help me

vital mountain
#

What did you do? Send a picture. @surreal gate

frosty pebble
#

Is there a reason as to why the quick scope switch icon doesn't appear in the 2nd layout?

#

In layout one it works just fine

vital mountain
#

Yes one word: glitch.

frosty pebble
#

So it's not just me?

native root
#

Restart controls

vital mountain
#

It’s never just you. It’s freakin pubg what do you expect

native root
#

Reset *

frosty pebble
#

Uh I'm not sure if it'll work

#

Re adjusting my controls will take time >.

native root
#

Then keep playing without it

frosty pebble
#

It's just weird because it works in layout 1

nimble hamlet
#

@surreal gate don't havk then

surreal gate
#

Please help me

nimble hamlet
#

@surreal gate you have to Email them

surreal gate
#

Yes

#

Facebook account

#

Unlock my account

opaque mist
#

@surreal gate why did you get banned

surreal gate
#

No

nimble hamlet
#

@surreal gate you have to Email then

surreal gate
#

Yes

opaque mist
#

You didn’t answer my question

#

Maybe you shouldn’t have hacked

nimble hamlet
#

^

surreal gate
#

I did not get

opaque mist
#

Here that guys

#

He did not get

heavy lance
#

@surreal gate masyou have to email them

surreal gate
#

Emil did not even answer

opaque mist
#

Nigward don’t even bother

surreal gate
#

Please unlock my accounts

opaque mist
#

@surreal gate did you get falsely banned

surreal gate
#

@opaque mist @Fuzion#yes

opaque mist
#

Have You emailed customer service?

surreal gate
#

My account will be unlocked

opaque mist
#

No

surreal gate
#

Yes

opaque mist
#

No

surreal gate
#

@opaque mist y

opaque mist
#

Because you were hacking

#

Lol

surreal gate
#

Please help me na

night cloak
#

lmao

#

hacker?

nimble hamlet
#

@surreal gate what language do you speak?

opaque mist
#

^^^

surreal gate
#

@opaque mistno hacking

night cloak
#

Proof? @surreal gate

surreal gate
#

@nimble hamlet hindi

night cloak
#

@surreal gate what did u do

opaque mist
#

I hack lol

#

I hack lol

#

U*

night cloak
#

Ooooo

#

He wants his acc back but he doesn't say why it got banned.

#

He probs hax

#

Hehe

scarlet kiln
#

Has anybody suffered a bug when you are prone and you use a throwable, you get stucked with it even if you run out of nade you can’t equip any guns or anything else other than throwables even if you run out of them?

mental needle
#

For the 0.9.0 , there was a survey : when we’ll get the reward ?

vital sluice
#

@mental needle we don't know when the rewards will be given, and those are your total Achievement points.

mental needle
#

Ok thx 😊

latent widget
night cloak
#

Lol

#

The x3 but a hole lot worse

lapis night
#

i’m actually so annoyed

#

I keep getting lag spiked with ping

#

I have 30 ping then it gets turned into 300

#

like wth

worn lion
#

So...

#

Anyone knows how to cancel the deletion process?

rigid nymph
#

U can't cancel it after 7 days

worn lion
#

Turned on the game and POOF

rigid nymph
#

Well i think it's written in the first ss that u can cancel it before 7 days

worn lion
#

Ye... but how xD

rigid nymph
#

U gotta find out 😂 😂

worn lion
#

😬

#

The thing is that... I cant get to conqueror cuz of that xD

rigid nymph
#

Rip

lapis night
#

this game is annoying

neon jungle
#

Nah this game is only annoying to ppl that try to hack their way to the top. I've played my heart out to finally reach Platinum. You should too...Play hard I mean.

lapis night
#

What

neon jungle
#

Bc hackers are what hurt the gameplay so much.

lapis night
#

I don’t play pubg competitively anymore

#

I’m ace

#

I’m only annoyed cause I get like 20 - 30 ping then I just randomly get 800 ping

#

it’s annoying

neat cloak
#

@ everyone can I get some help

#

@everyone

#

@rigid nymph can I get some help

rigid nymph
#

Yeah?

#

@neat cloak

neat cloak
rigid nymph
#

Just Miramar?

neat cloak
#

Yeah

rigid nymph
#

Try to clear the cache and try again

#

If it still continues

#

Try to repair the game in the login page

neat cloak
#

Tried unstall and restall K I'll try

rigid nymph
#

If the issue still there

#

Ask here again and wait till an admin answers u

#

Or report the issue

tardy ocean
#

Good night everyone and thx for the help and support

oblique zephyr
#

@half kayak do you have any idea if they intend to introduce being able to walk slower to quieten your footsteps like on the PC

upper void
#

Ive been killed through a wall and the guy who killed me werent a hacker

#

Then it was a bug or something...?

haughty cypress
#

Luls desync

vocal minnow
#

Report it ingame. @upper void

upper void
#

I was with cover indeed

#

Thats my crate

vocal minnow
#

Report it ingame. @upper void

upper void
#

Ig reports are useless

half kayak
#

@upper void They're not useless, devs take a good look into them.

upper void
#

It doesnt worth

#

The automated replier always asks me for a email address and then never replies again

flint garnet
#

@upper void it’s a known issue. Sometimes a part of character sticks out of the wall and you can see and shoot it.

upper void
#

This game should change his name to PBUG Boutique Mobile

night cloak
#

I need help
How do I leave a language group chat

#

In pubg

dawn citrus
#

@night cloakSay

night cloak
#

?

dawn citrus
#

What help do you need

forest onyx
#

Anyone using mate 20 pro here

#

@half kayak

sour python
#

Anyone have info on how you get a #100 title?

worldly tide
#

I need help ASAP.. I got evidence of hacker doing a livestream

haughty cypress
#

@sour python depends on what title

#

@worldly tide a mod here would suggest you to report the player in game as the devs do not lurk around these chats

worldly tide
#

Yea but he’s doing a livestream and they are the only ones who can shut it down. I wasn’t in his match just seen his stream

sour python
#

Like #100 grenadier - is that just your server grenade kills rank?

haughty cypress
#

Yep @sour python

heavy lance
#

The devs can stop the stream

sour python
#

K thx

haughty cypress
#

Tho you cant contact devs through here

worldly tide
#

Well by time they get to it thousands will have the hack.. I wish they provided us content creators with resources to report these things

worldly tide
#

It's sad because they ruining the game single handedly.. and they only get their account banned. After which they just make a new account and continue hacking again

night cloak
#

When will pubg lite be available in America?

past berry
#

got a new phone, updated to to 8.1, cant play a proper match without my wifi just randomly disconnecting. it doesnt have to my old phone or laptop or anyone else in the house.

full flint
#

Try unplugging the wifi tho and plugging it back in...sometimes it's just weird like that

#

That's the only advice I can give on the matter

past berry
#

i did everything they said on sites

#

i listen to 2 hours of edm while doing work and the wifi never dropped, play pubg and boom no wifi server reconnecting

full flint
#

Try playing on cellular

past berry
#

you mean data?

full flint
#

Yes

past berry
#

i can try but i need a smaller sim card

full flint
#

Can't help you there XD

past berry
#

im gonna get it cut so i can

#

if i cant get this stupid phone to work, im launching it in space

full flint
#

I don't think it works like that

past berry
#

yea

#

thats how you do it

night cloak
#

@worldly tide link to the hackers stream I wanna see

worldly tide
#

@past berry If you don’t mind me asking.. what device are you on? May just be a connectivity issue with the device itself

past berry
#

yea its the device

full flint
#

He's asking that device is it.... Model

worldly tide
#

@night cloak Sorry I don’t feel right releasing that unless it’s to the Community Team

night cloak
#

.

past berry
#

I know Qrow, im just saying its the device is the issue
after the 8.1 update for nexus and pixel devices there has been wifi problems. mine being nexus 5x

worldly tide
#

@night cloak but you can check out my video in #481199180967051294 it shows a hacker killing me today.. the person who was releasing hacks, had features similar to what the one who killed me was using

#

@past berry Sounds like it’s the update for sure. Maybe you could downgrade your Android to stock rom until they release new firmware with patches to fix the connectivity issues

past berry
#

how do i do that?

worldly tide
#

@past berry Depends on your device to be honest.. I would just Google it. I know if it’s Samsung you need to use Odin.. not sure about other manufacturers

past berry
#

thanks man, i even reset my phone to see if that would do anything didnt lose anything cause i only had pubg on it i will do anything at this point to get it to work

night cloak
#

@worldly tide Isn't spectate bugged how everyone has no recoil?

worldly tide
#

No problem man. Yea give that a try if it don’t work feel free to DM me and I’ll do my best to help

#

@night cloak I didn’t know that.. but his ammo never dropped. I’ve also spectated others and they had recoil and their ammo dropped while shooting.. I’m not 100% sure he was hacking but I feel like he was

steady trellis
#

I have enabled the quick scope option and also customised my controls. Still the option is not showing me

loud shell
#

can anyone give me pubg mobile Halloween theme music link?

night cloak
#

We have played only 5 matchs in crew challenge and qualifies date didn't end but it is showing to us next match is after 4d the qualifies will aslo end .we are not in top 100 alo can anyone explain it @everone

opaque dew
#

Is there a link to a list of all pubg mobile players, in alphabetical order?

velvet vessel
#

Some one just add PUBG Mobile to Galaxy express 3

rain wraith
#

@steady trellis you need reset HUD for option quick scope works

velvet vessel
#

Some one just add PUBG Mobile to Galaxy express 3

vocal minnow
#

@steady trellis Check pinned messages, there's a fix.

#

@opaque dew Nope.

night cloak
#

@steady trellis Reset your controll, it should fix

onyx cairn
#

I need to report a whole clan, what's the best way?

craggy hemlock
#

😂

onyx cairn
#

@craggy hemlock what's so funny?

past berry
#

can a m2 one shot a lvl 3 helmet?

dawn citrus
#

Yup

past berry
#

full durability and full health

dawn citrus
#

If it is damaged

#

If not the player will not get know

past berry
#

i do know armor sometimes get bugged cause i got hit by an awm lvl 2 armor and i still had full durability

#

i had a spit of health remaining

feral oxide
#

100% CPU Usage making game unplayable. only 1 process [aow_exe.exe] takes my whole CPU usage 100% please fix tencent and also check your google group of TGB almost 500 players report this bug Fix it As soon as possible.

onyx cairn
#

@feral oxide what kind of processor are you using?

zenith moon
#

Hello guys anyone know how to unlock EXTREME fps in hd ? My device is one plus 6 ..

worn lion
#

Ok srsly... how do I cancel this s*

onyx cairn
#

You can't.

worn lion
#

Customer support is also trash xD

onyx cairn
#

Try to open the delete menu in game again, there should be the cancel button

worn lion
#

No way to open it

onyx cairn
#

Lol

#

This is...

worn lion
#

😂

onyx cairn
#

Don't worry, took a week to even get an answer via mail🙄

worn lion
#

Kinda dissappointed xD, they provide little to no information

feral oxide
#

@onyx cairn I'm using Intel Core i5 CPU 2.50 GHz but my game never uses 100% CPU usage

obtuse eagle
#

they are working on this issue @feral oxide

#

update will come when they resolve this

#

yo how can delete my account @worn lion

worn lion
#

Why would u want to do that 😐

obtuse eagle
#

I don't want to use my old account

feral oxide
#

@obtuse eagle Bro seriously i'm facing this problem from 10 days and even i send an email but they didn't reply.

obtuse eagle
#

I want to use that account's name in my new account @worn lion

#

as I said, wait. @feral oxide

oblique mauve
#

can you put some 8x in shelter timber area near prison

obtuse eagle
#

what?

#

loot is random man

#

I once found 3 8x in shelter

#

4 kar98ks in novorepnoye

#

some found 3-4 flare guns in georgopol containers

quasi heath
#

@grizzled lark ?

grizzled lark
#

?

quasi heath
#

@grizzled lark i got a problem

#

I completed shotgun mastery 4 but didn't got the skin

oblique mauve
#

just saying that 8x has been reduced. once in 10 matches..sometimes never. once i found no snipers at georgpol. how attrocious is it.

obtuse eagle
#

i mean

oblique mauve
#

Vector was really powerful when sanhok was launched. Now its crap.

obtuse eagle
#

sometimes there are only pistols on some containers

oblique mauve
#

pistols are everywhere

obtuse eagle
#

how come is it crap now? lol

potent orchid
#

8x literally gone

#

Cant find at all

faint sleet
#

Pls tell me why Pubg mobile on the PC is not allowed when it is connected to mobile gamers?

#

If answered pls tag me as well

karmic basin
#

Somedays before my account was banned for 1 day using gfx tools also my merit was decreased to 60
I again maintained merit to 100 still my tier is not increasing.
Now whenever i play i always got bots to kill
It's really too boring to play
Someone plz help

sleek plinth
#

@faint sleet because there is a Pubg Pc Version.

#

@karmic basin we are sorry for the inconvenience, we can’t do anything to help unless you play with people ranked Crown or higher

faint sleet
#

I need much more details about it

#

Please

karmic basin
#

@sleek plinth is there any way to increase my tier ???

sleek plinth
#

@faint sleet Are you talking about tournaments..

#

@karmic basin keep playing and at least be top 10

karmic basin
#

Or i can't increase it?

#

@sleek plinth i played almost 10-12 matches after getting 100 merit still and every match is chiken dinner
Still my tier is on bronze V

sleek plinth
#

@karmic basin change the servers when looking at the stats, ‘The Server you play on’

karmic basin
#

I play Asia server

#

@sleek plinthwell i played in Europe,north America servers also still my tier is not increasing.
What should i do now? 🤔

#

I mean i didn't get ratings in matches i play

#

After chiken dinner

sleek plinth
#

@karmic basin can you provide a screen shot

karmic basin
#

Sure

golden quail
#

Guys i need help i dont why my game is lagging and my cpu usage is also 90% when i play ... please help

#

anyone ... please ??

karmic basin
#

Have a look i've 100 merit and also i didn't got any rating for chiken dinners

sleek plinth
#

Can you change this to the server you play.

karmic basin
#

I play Asia

worn lion
#

How long does it take for the customer support to respond?

#

Just asking

karmic basin
#

@worn lion In Email They never reply LOL

worn lion
#

Well... thats true xD

karmic basin
#

Actually i emailed them several times they didn't replied

#

😂

#

@sleek plinth Have you checked?

dreamy kayak
#

I have my PUBG account connected to my facebook. Is there any way i can connect it to gmail as i want to delete my facebook account?

#

I dont wanna lose my Progress + Skins

golden quail
#

@sleek plinth can u help me ??

feral oxide
#

@golden quail Bro I'm also facing the same problem 100% CPU usage from a single process.

long crater
#

Hello Please help me

sleek plinth
#

@golden quail what do you need help with?

#

@long crater what do you need help with

long crater
#

I can't login in tencent gaming buddy PUBGM

sleek plinth
long crater
#

Alright, thanks

#

Now this channel is only the #emulator-support

#

Help me @sleek plinth

#

@sleek plinth

feral oxide
#

@long crater Bro send a screenshot of your problem maybe i can help you.

night cloak
tender goblet
#

I have a request to @PUBG Mobile Please optimize the game and stop adding skins in the Game Please why you guys are not giving us optimized PUBG MOBILE as Chinese version's

night cloak
#

No skins == No revenue

karmic basin
lime juniper
#

How may we be of assistance?

karmic basin
#

Somedays before my account was banned for 1 day using gfx tools also my merit was decreased to 60
I again maintained merit to 100 still my tier is not increasing.
Now whenever i play i always got bots to kill
It's really too boring to play
Someone plz help

#

I mean i didn't get ratings in matches i play

lime juniper
#

Are you able to provide a screenshot?

lime juniper
#

Is the same displayed after restarting the game?

karmic basin
#

Yeah

lime juniper
#

What if you try to play on a different server?

karmic basin
#

Only bots came

#

And no increase in rating and tier

lime juniper
#

For further assistance, please contact the customer service via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

A customer agent will reply as soon as possible. The response time may vary between some hours up to a few days, depending on the number of support requests. You are therefore kindly asked to wait patiently.

karmic basin
#

They never reply LOL

#

😑

lime juniper
#

They will definitely never reply if you do not contact them, because they cannot read your mind.

karmic basin
#

Let's see

#

I'll message them

blissful beacon
#

Hey Guys can anyone know how to contact with Moderator

forest gate
#

how do i fix the long lobby loading screen. where it says i have 0 friends in the lobby and the map is in chinese ect

half kayak
#

@blissful beacon What kind of moderator?

#

@forest gate Which version so you have?

forest gate
#

@half kayak the latest

blissful beacon
#

I want to know how to get rolls of content creator

forest gate
#

global. lol

half kayak
#

Repair the game.

blissful beacon
#

@ThePanHey Guys Can anyone tell me how to get rolls of content creator

lime juniper
#

You were already answered in #discord, @blissful beacon.

forest gate
#

repair doesn't do crap i repaired like yesterday xD

#

and the same issues were occurring

blissful beacon
#

#Error 403 But how to send my videos to moderator

lime juniper
#

If you want to access #481199256187699215, @blissful beacon, please send your videos privately to any of the available staff members.

blissful beacon
#

@Error 403 Can I send you privately

outer turret
#

i just said something important and the damn bot removed it

blissful beacon
#

@lime juniper Can I send you privately

half kayak
#

@outer turret Saw your message, please use the in-game report button.

blissful beacon
#

@half kayak Hey Can I send you My YouTube video privately

half kayak
#

@blissful beacon sure.

outer turret
#

okay. thanks :)

blissful beacon
#

@half kayak ok

outer turret
harsh loom
#

After the update pubg mobile become to much laggy all time even my Ms at 80 and fps 20, 30 in my emultor how to fix it anyone know ?plz give solution

night cloak
#

Where do I exchange my pumpkin?

onyx cairn
#

😂 😂

tidal warren
night cloak
#

What are the use of pumpkin

lime juniper
#

Do you find the events button in the bottom-right corner of the main menu, @night cloak?

night cloak
#

Si

lime juniper
#

Navigate to Events - Pumkin Fever, @night cloak.

night cloak
#

Si

tidal warren
night cloak
#

Aight thank

#

😂👌💯

open venture
#

Ban pls

#

Hacking on live stream

#

@tidal warren please notify the community team

#

PPKback is his account name

storm flumeBOT
#

Hello, @open venture!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

open venture
#

He is live streaming and I am on phone now can't go to that website ATM in phone

dawn citrus
#

Plese help him the hacker is spotted

lime juniper
#

We are unable to do anything about it, @open venture and @dawn citrus. Please report it to the customer service.

open venture
#

Great so he gets to sell hacks ;/

lime juniper
#

The more reports, the faster they will be caught.

dawn citrus
#

@open venture report it in game

open venture
#

I do it when I'm home

#

I was not in game with him I'm at office and a friend shared me that video I'll report when I'm home

night cloak
#

Wow he is streaming with mods 😂

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

devout plinth
#

Guys, where's the support for emulators. I can't seem to find it.

lime juniper
devout plinth
#

Its says that i don't have the permission to send messages in that channel.

wooden oasis
#

Does mobile and emulator players play together

lime juniper
#

You do not need to send any messages, @devout plinth. Just react to the emoji.

#

No, @wooden oasis, but if a mobile player wants to play with an emulator player, they will play against other emulator players.

wooden oasis
#

Ok

devout plinth
#

I got it. Thanks.

weary sedge
#

90% I have"enter match again?" Bug

lime juniper
#

Try playing on a different server, @weary sedge.

weary sedge
#

It also happens on lowest ping server

lime juniper
#

Then you should change Internet connection or connection type, @weary sedge.

weary sedge
#

Ok 🤔

night cloak
#

Cant pick first aid 🤔

tidal warren
#

Have you tried repairing the client? @night cloak

night cloak
#

Nah

tidal warren
#

It could have been a visual glitch.

night cloak
#

Hmm, there is many glitch. Sometime i can see enemies body part outside wall and i can even shoot them

tidal warren
#

Either the first aid kit wasn't there in the first place, or it just wouldn't show up in the "nearby" option.

night cloak
#

Hmm ok, hope they fix all bugs and glitches asap

tidal warren
#

It's an ongoing process, the devs are constantly working on tweaking the game.

night cloak
#

Ok ty btw

tidal warren
#

Yeah, no worries, have a good day. molanghaha

forest onyx
#

Hello

tidal warren
#

Hello, what's the issue?

forest onyx
#

Why mate 20 pro dont support full fps though it have fastest gpu

#

I play in below 30fps

#

No extreme fps

#

@tidal warren

tidal warren
#

Mate 20 pro is a very new device.

icy carbon
#

Anyone else shooting button doesn’t work?

#

It doesn’t fire ffs

tidal warren
#

It is not optimized well enough for PUBGM as of yet.

forest onyx
#

So when @kitkat

tidal warren
#

I don't have an insight into the inner workings of the dev team, I cannot give you a specific date.

timid berry
#

Why is the matchmaking so long?

tidal warren
#

@icy carbon that sometimes happens for some reason.

#

Try dropping your weapon on the ground and picking it up again.

icy carbon
#

I got no time to drop my gun in the middle of a fight

tidal warren
#

@timid berry usually the higher your rank is the longer the matchmaking takes. Sometimes there simply are not enough users playing that particular mode and the game does not want to make it super easy by supplying bots hence why it takes a little longer.

#

Most likely, the mode you're playing is not as popular on the server you're ranking up in, different times have to be take into account as well.

#

@icy carbon please, report it via the in-game report button to raise awareness.

#

High ping sometimes causes this issue as well.

forest onyx
#

@tidal warren I should wait for next game update or it will be in game update for optimization

unkempt salmon
#

guys im facing some majoer issue

tidal warren
#

@forest onyx I do not know. There is no point to speculating. Usually either the game updates, or Huawei will bring a new EMUI OS update which will then fix it.

unkempt salmon
#

like my ping is not that bad and my pc is good but still my game is laging so much

#

i cant miove my cursor smoothly

#

move

tidal warren
unkempt salmon
#

ok thanks

proper estuary
#

hello there !
im here to report a hacker
he is streaming his hacks on youtube
i can post the screenshots if m allowed to

storm flumeBOT
#

Hello, @proper estuary!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

proper estuary
#

well i never met him in game .

polar turtle
#

I’m hoping that you will ban cheaters from crew challenge... I couldn’t report some because when we realized that they was shooting behind walls we run away with car. In last circle he was shooting everyone ignoring rocks and trees.

#

Same guy with DP all game

tidal warren
#

Same applies, please read above.

woeful plank
#

how do i fix the invisible message glitch?

tidal warren
#

Invisible message?

woeful plank
#

yeah in game

#

messages are sometimes invisible

tidal warren
#

That sometimes happens, some words are censored.

woeful plank
#

there is an image

#

if I restart, I will lose the message

tidal warren
#

Try to repair the client. @woeful plank

woeful plank
#

ok

amber sparrow
#

Hey there is a guy on youtube who is streaming live with hacks

#

His channel name is zhekan

abstract panther
#

I want to give a suggestion about the new map: Residential
The following shows the map. You can fill in the empty spaces using some random house.

#

The housing area surrounded by a road at outside of it, and it has a wall surround it. There are only 3 ways to get in. Inside the housing area has small roads and a lots of houses. No forest.

tidal warren
#

@amber sparrow yes, we are aware of this.

abstract panther
#

And all the housing area has 1 condominium

#

And the shopping mall, it has 4 levels, and 2 basements

surreal mica
#

Pubgm Should add the Bullet Shell drop sound for ARs also

tidal warren
#

You can go ahead and give that suggestion to the customer service in-game. @surreal mica

abstract panther
#

@tidal warren thanks for give me the link to email

tidal warren
#

Hello, please, just use the in-game customer support. Thank you. @abstract panther

abstract panther
#

Rip i send it using emails

#

To the developers

wooden ore
cyan rampart
#

@wooden ore Visual Bug, it shows BP but you will get Silver Fragments upon dismantling.

wooden ore
#

Ok thanks

night cloak
#

pub has losing players?

#

mobile and desktop

tidal warren
#

I am not sure as to how that is a support related question. You are free to discuss this in the #chat. No stats are available on this topic. @night cloak

sturdy isle
#

Y do i have serious ping issues on asian server now a days🙄

#

@tidal warren

tidal warren
#

I am not sure as to what exactly is causing it. @sturdy isle

ocean citrus
#

@tidal warren whom do I speak to regarding imagery permissions and requests? Also B2B partnerships in relating to Developer apps partnering for eSports opportunities? If you need to PM I’m ok with that to further explain?

tidal warren
#

You will have to contact the Community Team. @ocean citrus

ocean citrus
#

Whom in discord in particular @tidal warren

tidal warren
#

Whoever is online.

#

Feel free to DM them.

ocean citrus
#

Ok ty very much

shell monolith
#

Hi

#

I want to know if I want to design weapon skins for PUBGM how do I do this in PS

#

Do u have a Blank weapon model or do I make it on a SS

abstract panther
#

I played 1 classic match just now but something strange happened

shell monolith
#

what happened

#

oh

abstract panther
#

I can still talk to VC chat, but all lag

shell monolith
#

thats strange

tidal warren
#

Please, try to repair the client. @abstract panther

abstract panther
#

I can talk normally, it looks like lagging, but it is not

shell monolith
#

while starting u will see a repair option in loading screen

abstract panther
#

And the game just hang there, but still can talk VC chat

#

Okay

shell monolith
#

wait let me try to help u

abstract panther
#

Cause when my friend ask me what happened, i told them, they like: wth?! Rip

#

But still can talk normally

#

Acuualy it is not just now, but 3 hours before

#

K

shell monolith
olive glen
#

@tidal warren Hello. There are some solution with auto scroll clan chat?

abstract panther
#

@shell monolith did you see this situation before?

shell monolith
#

@abstract panther you got it ?

abstract panther
#

Yeah

#

Wait for a while

shell monolith
#

Ya once but it got fixed

abstract panther
#

After i done it im going to sleep

shell monolith
#

now no lag and smooth gameplay on HD graphics

abstract panther
#

Wow

shell monolith
#

trust me 😉

#

Worked for me should work for u as well

abstract panther
#

My phone is Samsung J7 Prime...the processor lags a lot, still can play, but it is impossible for HD

#

So i put it like Ultra Low Quality

#

Can play smmothly

shell monolith
#

I play on a potato pc bro

tidal warren
#

@olive glen nope, we will have to wait until a new patch is released.

abstract panther
#

K im going to sleep

#

Gn

#

💤

shell monolith
#

GN dude

ocean citrus
#

Is pubg doing another community skins contes? Can we make things a tad more realistic?

shell monolith
#

no but i want to make a skin and see what it looks like

haughty cypress
#

no info on that currently @ocean citrus

olive glen
#

@tidal warren Thanks for the answer

ocean citrus
#

Can we pitch ideas @haughty cypress

haughty cypress
#

this is not the place to share your ideas since the devs do not look around this server

#

and also no, there is not a channel for idea sharing unfortunately :/

ocean citrus
#

Point my but in right direction @haughty cypress

haughty cypress
#

a regular mod or admin would point you to the dev's email but any regular player here knows that sending them an email is pointless

ocean citrus
#

Yes I know that @haughty cypress I tried that before

#

Which is bad business in my eyes

tidal warren
#

@haughty cypress not true.

noble robin
#

@haughty cypress not true

ocean citrus
#

Really because I have sent emails to the appropriate place before.... zero response 3 weeks later

tidal warren
#

The Tencent email is not to be promoted anymore hence why your statement is wrong.

night cloak
#

I often use an app to clean empty folders that sometimes delete some game folders. So the question is will I be detected using a 3rd app to modify the game?

haughty cypress
#

ohwww i see

tidal warren
#

We don't tell users to use it.

haughty cypress
#

used to*

ocean citrus
#

That’s why I came to discord to figure out things @tidal warren

worn lion
#

Customer support USED TO respond

tidal warren
#

As I said, it is better to DM the Community Team. @ocean citrus

#

As to if they will answer, that is up to them and how busy they are.

worn lion
ocean citrus
#

Whom is not online? What are the work hours? Imma business man and time is always precious I hope you understand @tidal warren

night cloak
#

Oof

#

Rip

tidal warren
#

10AM China time is usually when the Community Team is on. @ocean citrus

night cloak
#

@worn lion did you use any gfx tools, or get caught using hacks ?

olive glen
#

@worn lion check first pinned message here

worn lion
#

No

ocean citrus
#

That’s rough @worn lion

#

Shei shei @tidal warren

tidal warren
#

You're welcome.

night cloak
#

@worn lioncheck the last pinned message, the one at the bottom

ocean citrus
#

Is there no US ambassadors to assist? @tidal warren

#

Is that eastern time?

worn lion
#

File claim... huhh

tidal warren
#

GMT + 8 @ocean citrus

hollow rune
#

I faced a particularly annoying problem in the crew challenge Yday

tidal warren
#

@worn lion have you tried deleting your account?

ocean citrus
#

Lol @tidal warren again thank you... maybe this server should utilize an automated suggestion ticket system to assist

worn lion
#

@tidal warren No

haughty cypress
#

wow a dood from RV clan

tidal warren
#

@worn lion are you old enough to play the game?

hollow rune
#

can anyone help me out

worn lion
#

17

tidal warren
#

@hollow rune what is the issue?

#

@worn lion you're on an emulator, correct?

worn lion
#

No

#

Phone

tidal warren
#

That window only pops up when trying to delete an account. @worn lion

#

If you tapped on "Delete account" in the settings.

worn lion
#

O.o

tidal warren
#

That's what pops up.

hollow rune
#

@tidal warren my crew n i had killed a bunch of guys n they were spectating us n they started spamming the quick chat messgaes

tidal warren
#

Also, when selecting age while creating a character this window pops up as well. Since the game has PEGI 16 rating in EU, users who are below this age can't play this game hence why the prompt shows up informing the users that PUBGM is unable to offer their services.

#

@hollow rune have you reported them?

worn lion
#

Ok...How to cancel this thing xD