#questions
1 messages · Page 239 of 1
Does it show you an error after some time?
It shows an error, reloads but slowly.
Damn lol so nobody know when it starts
Really slowly
Send a screenshot of the error
Check #481198147478224896 1.4
Honestly how hard can it be to fix crash???
0.8 came with crash bug...0.9 didnt fix anything
Fixing app crash should be a priority for updates but devs think otherwise
what is the chance of an emulator falling in the same game as a mobile?
Trying to log in to the chinese version and i get this 😑
We unfortunately do not provide support for the Chinese version here, @uneven star.
It is not as easy as you might think, @tender zephyr. Please show some patience, and do not discuss it here; it will not help in the slightest.
@night cloak Not much, Maybe about 5% if it struggles to find a match
If it fails to find a match it still wouldn't put you in a mobile lobby
It would just tell you that it failed
@lime juniper if i discuss it here where should i?
There were so many complaints with 0.8 after crash and lag bugs...they kept releasing patches that didnt fix anything but adding useless contents
Some of my friends hav quit aftrr the random crashes got too much...i quit till 0.9 but it didnt fix anything
@tender zephyr It's not easy as you think but mostly depends on the severity
It's really easy to fix a crash that happens when you encounter a new type of shader
Feel free to discuss it in #pubg-mobile, @tender zephyr. This is a support channel, not a discussion channel, and we cannot do anything about in-game issues.
@lime juniper do u know what time crew challenge starts?
Please read this channel's pinned messages for further information, @ember root:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
@tender zephyr It's much harder to fix more complex crashes without breaking the game
for example the noodle like character models can be fixed but may result in server player model coordinates thus making the game more broken and unfair
Can anyone clarify this contradictory information?
Todays the 7th but it says "match starts in 2d"
Does anyone know when we will get the beta reward
@sinful hollow yes royal pass missions stay until the season end
But the box which show the time of rp show till next Wednesday
That is correct; the season ends on 14th of November and not 18th. Therefore, one more week.
@twilit widget you have to do that in Sanhok
@flint garnet in water or in the houses near the water in sanhok?
@real comet if it says match starts in 3 days then that’s when it starts
Simple just be patience @real comet
In the final 2 of solo mode, they were teaming in the game after all. I got the screenshot the person i spectating but the other i don't know. #media
He guys can you kill someone who is parachuting from a plane
@tardy ocean thanks ashton, so informative.
@median elbow
You can push the report button in top right corner to report the bug or contact Tencent via email
how to add shortcut key for Quick Scope Switch in tencent gaming buddy ?
Please assign yourself the Emulator role by reacting to 🇪 in #504819353049628683, and use #emulator-support for further assistance, @cedar elk.
is the new rp mission for landing on a building in quarry for Sanhok or Erangel
Probably Erangel?
Quarry for the sanhok doesn't really even have buildings unless it means the edge around it
Or the middle
I’ll test it out. I’ll get back to you with an answer.
@honest rover it’s Sanhok exclusive.
I'm hearing alot of talk about PUBG coming to PS4 next month, If this is true, can it be made possible to link our accounts and progress from mobile to console. I would love to be able to keep/have all of me hard work and progress when iplay on my ps4.
Also can we be able to play together with console. I would love to be able to play with crew members that are playing on there ps4
What building did you land on @stuck anchor
The ones with the 3 story?
O okay, thanks
Rip, thanks
oh
@lime juniper how dose the ranks work do they go from up to down I know they is 5 tiers
I’m gold II
@swift pilot
Is rp pass level 100 possible without buying ranks?
When devs will fix desync? Ita happening since 0.7 and its very annoying
This game looks like a boutique. You see their twitter and theres only stup1d and useless outfits
guys...what's the time on your next crew match ???
mine is in 44h 😦
that's 2 days.....
so how am i gonna do 2 games a day if the next match is in 2 days ??? 😦
why I can't invite into this server. not getting the option.
Hello when i tried downloading miramar and sanhok on my emulator it says error
what do i do
@wild moon join the PUBG PC/Xbox server and ask that question there, also, you will not be able to link your Mobile account to Ps4.
Why tons of regional and mode ranks?
There are like 30 ranks
Should make it 2 by making TPP and FPP rank only
@prime steeple please use #emulator-support for emulated related problems. You can get the access to emulator channels by assigning emulator role in #504819353049628683
So, the new iPad that came out today has a different resolution than pervious ones and due to that it lacks full screen option and recognizes the ipad as a medium spec device, how do I get this message to the devs
Please report the issue using in game report button or via customer service ,@robust iris.
We are suffering at the hands of emulator players...😢😟
Depends what kind of room card it is.
Matchmaking for both phone and emulators users are different,@ruby brook .
@hot wyvern take a look at what Mortem says it depends what kind of room card it is.
@night cloak No its not..I've play with a friend using an emulator..
That is not fair to mobile users
If you play with your friend who uses emulators then you will automatically get matched with emulator users , @ruby brook.
How about him getting matched with mobile players if he's the only one on emulator in our squad
How many types for room cards are there ?
Mobile players shouldn't be able to even play with emulator in the first place
Try to play with phone users so you will not get matched with emulators,sorry I can't help you further please move to appropriate channels if your question is solved
Eh you cant verify if enemies are on mobile or not, and the game has been set for emu players to always play against emu players. If you play with an emu player, its only fair you get matched against emu players @ruby brook
There's 1day/3days/7days room card , @hot wyvern
Even 1 time room cards.
And 1 use room cards
Yeah
How to get 1 day room card ?
Clam shop @hot wyvern
What events do you mean? @hot wyvern
You mean the events tab at the bottom right corner? @hot wyvern
@flint garnet okay thanks
So what seems a issue you can't see continue option? @wispy bridge
You are on Android right? @wispy bridge
You should be able to scroll little bit down ? There is continue option if you scroll down @wispy bridge
@night cloak does not apear
Can't you scroll down with your finger🤔 @wispy bridge
Already tried, nothing happens @night cloak
Is there a Magnifying Glass or something like that? Similar to IOS.
@rigid gust There are actually 3 rankings based on FPP and TPP in every server, so 6 per server. The regional ranking just gives you titles for a specific aspect of the game you’re good at.
ZBM guy had a teammate with all chinese characters. Can't remember what exactly it was. They were obviously cheating. How can they shoot us through walls, laying down and having multiple buildings blocking us.
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Hello, @rapid turtle!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Why I’ve got - 42 not -17? It always was cleaning points to 0 rank and only if I had 0 (4000 for example) rank was going down. 🤷♀️🤷♀️ And support not working in PUBG Mobile.
What happened to all?
Lol really?
That's how rating system worka
Nope. It always cleaning points you got on +
The more the rating u have, the more the chances of reduce and less of increse
😂 @polar turtle
Only when you get ace it cleaning all
Yes
In crownn too
Even in diamond
Just go and die in starting of match in Daimond
U will get around -30 to -40
Ya that's right even i got too... As soon u land n die - is more
Yes but if y have 4000 - 30 will be 3970 but 4010 -30 you will get 4000
U mean protection tier?
Yes
Ok if u used that thing already before
How to delete clan
It only for 1 time
Lul m always getting confuse with support channel and #pubg-mobile
Nope
Yes
Always when you get more then x000
I was having same situation for 10 times maybe? 🤷♀️ it was always working
In same rank
like I have 4800 rating and I didn't use any tier protection yet it doesn't mean I have 7-8 protection
Maybe it helps for only 1 time after each xx00 rating
I will try to do this on other server
Ya try that
Where to land on quarry to complete the achievement of landing on top of building in quarry
The 2nd match was my Chicken Dinner'
@night cloak on sanhok
@dark silo you need any help?
Oh damm i was doing in Erangel
@night cloak all zmb members are cheaters
Top 4-5 members of squad in Asian server are cheaters
@upper void damn they're ruining the fun
@supple elk tier protection is activated one time for all tiers except for tier 5 of any league and Ace (and possibly conquerer), for these your have 3 times protection. Also, it doesn't stack.up if you haven't used it.
@plain bone try changing your internet connection and restarting your device.
@vital sluice but i am able to play othet map
@plain bone which other map?
Miramar and erangle
Hello guys, is there an upcoming fix for the waiting time to find an individual match??? It takes for eeeeeever to find a simple single match on every map, specially on sanhook 🙄 how is that possible?? Isn't there enough players or what????
That is on classic mode btw
How is it possible that takes 3-5mins fo find a simple match on sanhook ....
Morning, dont know how to put it, we get this a-lot these days when playing a room players gets kicked out without the room hosts knowledge they do have the map installed any1 have ideas whats going on?
@mental creek the higher your rank, the lesser the players are in queue, thus longer matchmaking times
@polar turtle maybe silver rank has double tier protection?
FFsake I will not spend next hour to try on crown 😂
@haughty cypress 🤪 how can I get my answer from support about rank protection? In game “write to support” not working.
Whats your question in the first place? @polar turtle
Why I lost my points? Rank protection didn’t work. I had 4017. I should have 4000.
Hmmmm
And another why “write to support” not working.
@polar turtle did you quit a game just before you got that -42?
I mean before you boarded the plane?
Nope some dhead drove me with a car when I landed.
Also 5 (V) tier has 3 times protection.
@polar turtle do you have a more recent ss? Maybe you had another game with negative points after the -42 game? Results don't get updated till your teammate dies if you leave the game after you're dead.
It could be that.
Can someone tell me why my Samsung S9+ is running horribly at the worst settings?
I don't know about how many no. Of time of protection
What will happen if I report a hacker on here
@long prairie use #505326664922824714
Hello, @zealous notch!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
I can not solve the problem
Someone help🙏
Hy ? What about ranking restart
No, just wont let me see the continue button for when I log in with Facebook @empty latch
@empty latch ranking restart?
Yea @flint garnet
@empty latch new season?
Yes
The exact date is unknown. RP season ends on November 18. The season itself should end sometime after that.
What will happen when this season end? ,Will we get new update?thinking @flint garnet
@supple elk there is no information on that at the moment. We just have to wait and see.
Hmm
Is this the place where we can ask abt fixing glitches or bugs?
I have recently been facing the inventory bug(the bug where even if u pick up meds it shows u have none and the same thing abt ammo as well) and this only happens on my wifi(even tho the ping is in 40-60). How do i fix it??
This is the most useless channel on the discord. They never take srsly to people who report bugs/glitches.
I've reported A LOT of bugs with videos as proofs and no reply - they just says to report bugs in their automated custom service.
Whatevere @upper void bro but my lag bug is fixed
tencent game buddy lag & low fps @jolly charm
Can someone please assist me with Crew challenge? I want to know how exactly it is going to work
I am getting no idea from in game images
@serene socket it's basically has your 6man team roster.And to each game you can choose 4 players to represent your team in that particular game against other crew members.And it will played on 2 modes-FPP and TPP
@warm crown just report it IG and if it continues report it here or take screenshot and send here.
@supple elk UPDATES.....maybe or may not be
@wispy bridge try that repair option before logging in with your fb account
@rough horizon reported many times, no response
This happened in war mode, even tho i am supposed to hv 1 first aid it shows i hv none
And 60 ammo
Many ppl call it the inventory bug
See the ping its good too
It happens in wifi but not on cellular data
Try resetting or repairing it on login screen .It should repair those glitches.@warm crown
@warm crown please go to #504819353049628683 and tap 🇱 for better support in the lite channels.
@half kayak plese make me your mod i will be helpful
@dawn citrus No we dont add mods that ask for it.
Ok
Plz dont chat i want the solution for this bug
Okay.Even I had issues regarding the inventory one but now it's not there after repairing and it didn't work.But after 1 day or 2 ,it got fixed.
All I would say is patience @warm crown
@warm crown anyways, have you tried the repair button in-game?
Yep ive
Wait ill try again
The irritating part is it resets ur quick messages and controls
Please report the issue from the in-game report button and hopefully next update they will fix it.
I have and twice
Try it again coz the game glitches sometimes even after repairing but it gets fixed automatically .(like in my case it took time but got fixed by itself) @warm crown
If fact this bug is 4months old
@warm crownWait for it
Seen many vids which are 4months old and had this bug
@warm crown well then if it's that long ,then you have to wait foe the big update to fix it.
Hmm
@warm crownReport every time
Lets see, cuz i m in ace and it ruins my gameplay by a lot
But do report anyway.
More reports,more quicker the response @warm crown
🤝
@warm crown report is only the solution for it bro
If someone needed help please tag me
So @rough horizon it's going to be a crew vs crew match?
I mean like some custom room
Yea ,but unlike custom this will be like your regular match -up. @serene socket
Ok got it
You will get ratings based on your play style or wins
Noice
Best of 8/12 @serene socket
🤔
Thank you @rough horizon
🤝 @serene socket
When will this season end??
It's the RP season end. The ranking season end is not known as of now ,it supposed to end this November according to the in-game details.
Hey i am facing a bug
When i open my scope i am unable to move my scope
It remain at same place where i opened it first
How to fix it!!
@amber sparrow have you tried to Repair your game?
Morning, dont know how to put it, we get this a-lot these days when playing a room players gets kicked out without the room hosts knowledge they do have the map installed any1 have ideas whats going on?
@frigid olive happened with me one time and heard about this on live stream 
@night cloak i was in the room my clan mate hosted i wasnt kicked but like 9 players got kicked and played the played the one before same map #confused
@frigid olive i totally understand its the thing that devs have to sort out 🙃
@frigid olive report it
From yesterday I am trying to complete weapon master
But it's not completting
I tried twice
I killed everyone with the weapons asked
I am in platinum V but it's not completing
Please help
There is an issue with the mission. It will be corrected soon.
What that means all my efforts and time 😫😫
@lime juniper
I knocked one with ar and killed with sniper is that counted?
Doubt it.
@stable ether yes
As far as we know, it has not been corrected yet.
@lime juniper
That's bad from 2 months I was not thinking to do weapon master
But I planned it to do this and this happens
After issue gets solved will it get counted or will I have to it all again😫😫
@opaque creek
Yes bro
I think you will have to do it over again.
@lime juniper
That's bad
@lime juniper
Atleast u guys should had added a notice or something regarding it
My friend trying weapon master and he kill with every gun and with vehicle but he didn't kill with bomb lol
@opaque creek
I killed everything in twice in 2 games
But the game has some stupid error I am so angry right now
@bronze yarrow can players who play on mobile invite emulator players to their crew and do crew challenge
@tardy ocean You can invite them to the crew but as the rules state, "Only Mobile Devices are allowed"
Okay
@lime juniper
I hope you announce it somewhere when it's fixed
Maybe an in-game notice will be made.
@tardy ocean
It's an achievement
Were u have to kill some enemies with the 6 weapon and etc they asked
Once u complete it
U get a title below ur name
Okay
There are 6-8 types of different titles
Pacifist ,well liked and weapon master are simpler ones
@tardy ocean
They have given some information regarding when u click that achievement
Fot weapon master u need to kill PPL with
Assault rifle
SMG
sniper rifle
Shotgun
Throwable (Granade,Molotov)
Vehicle
Okay
@tardy ocean
I will suggest u not to try it now
Why
I am trying weapon master since yesterday
I completed it 2 times out of my 4
Killed what they had asked
But I did not get it
I came in support to ask what's wrong
They say " there is some errors in some of achievements"
Oh okay
@tardy ocean
- U need to be in platinum V Or above
Sorry for being salty yesterday
☮️✌️🏳️
@tardy ocean
U will have to reach platinum V and then try it
Or else it won't get counted
@tardy ocean
That's good reach platinum V and then go for weapon master "after they fix it"😠
I wasted my 2 hrs
Hopefully it will be fixed
Pacifist is another mission
Where u have to win match without killing anyone in the whole game
In platinum V Or Above
@tardy ocean
Please avoid going off-topic. You can have unrelated conversations in #chat.
Bye
Hello, @narrow vault!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@rough horizon Already did but thank you anyways for the support👌
Welcome 🤝 @wispy bridge
@upper island restart your game
Go to settings force stop it clear data and then start the game
Does this mean I'm banned?
If then also not change the serve
I was playing with an emulator and all of us with my friends was in emulator. Why and how? I thought pubg allows using emulator?
Ok then do what i told you in setting
Which emulator?
memu and tencent
You mean the tencent gaming buddy?
I guess
Tencent gaming buddy is offical it cant ban u
File a claim
Email them
Yea file claim
I filed a claim. How many days do they usually reply?
Depend on the problem
@languid rapids it's means your are not using the original data that is needed to downloaded from Google play store or Apple store
Use the legit emulator version to avoid using 3rd party apps
In memu I downloaded using apkpure. Would that be maybe the problem? But the past days i was using tencent gaming buddy
Yes
Don't use apkpure
Download the orginal one
3rd party site
Is there a chance that I get my account back or nah?
From official website
Write these thing in your claim
Maybe be they will return your acc.
If you haven't player more then 1 or 2 games then maybe or else if the server has detected your 3rd party app thing ,then it's trouble for your account @languid rapids
Thank you for all the help guys.
@languid rapids welcome 🤝
@languid rapids its our work
I dont have link
New iPad Pro 11" Pubg mobile screen resolution dimension doesnt fit the full screen of the new ipad :(
@wary quail it's because of the new iPad ,the game doesn't have the updated version to run in full resolution.
Maybe after the end of season 3 ,you may have the update
Awesome thanks. Just wanted to inform only. Cant wait.
@wary quail 🤝
👋
Where's the beryl gun
@tired talon love your avatar
Is there a fix to not finding a game
I’ve waited about 2 hours trying to get in a fpp na solo
Oh i cant post yt link
@polar turtle ty
Why my game sound changes when i use Bluetooth headphones ?
Need help !!
It works fine with other headphones
I’ve been waiting 2 hours trying to find a single game
And if you tell me that my headphones are bad then nah it works perfectly fine on other games.
Nah mate :') @LaylaTow#6684
@tired talon it's not present as spawning loot but it can be collected on bot crate
@upper island first try repairing option in login menu. Then see your server ping and if there is error still report it IG or here in #questions
I’ve tried repairing twice
Not enough people are playing rn
My ping is always 200 cause I’m Aussie
Probably no fix
Why isn’t anyone playing
@LaylaTow#6684 don't post yt links here please
Solos and FPP are the least played
Is there like an event or something
No
Normally this takes like 2 mins
At this time ?
Pretty much
@upper island maybe there aren't any player of your tier playing that specific format
I’ve been trying the entire day
Check your ping also
What's ur rank?
You should atleast one by now.Its impossible not to find even a single match @upper island
Keep trying lol
Try doing it on different server @upper island

Please try to keep your questions related to PUBG Mobile only here. We provide support only for the English global version of the game.
Are you on emulator @upper island
Nope
@upper island just report it then .It maybe the server issue then
Guess I’ll try that
Please avoid going off-topic. You can have unrelated conversations in #chat.
@upper island it shouldn't take that long though.
It shouldn’t, it goes even longer
It can’t be that everyone in America isn’t playing
I’ve been trying to find a game since 7 pm, it’s 11:30 now
True but I have no idea that aren't able to join a single game the entire day.
Anyway don't forget to report it as unable to enter game option in report in the lobby menu
I have
@upper island then please have patience for it resolve the matter
Why do you think I’ve waited 3 hours
I’ve literally jacked off twice and done my music assignment while trying to find 1 game
😅 ok. I have no idea how to help you then @upper island
I’m going to jack off a third time
😅 okay
@storm flume My protection rank didn’t work and I lost my point but I shouldn’t. Can I get my points back?
@polar turtle I think higher your rank goes the less no. of tier protection is there
Just read the instructions on the season tab IG
Nope no protection on ace and conquer
?
It is a protection on crown
about the
rp mission by landing on top of the building in quarry
i tried to land on top of the 3 story building in quarry
@cedar galleon it's bugged. It should be fixed soon. But currently it's not working.
oke 😄
Land in sanhok quarry
@glad harbor does that work?
Many says worked.
Hello,recently the game gets stuck at the loading screen what should i do
didn't know theres a quarry in sanhok XD
Hmm, alright, I'll suggest that from now.

@rare stump can you reach the repair button in Login Screen?
Hi
@odd cloud yeah ive tried it,not working
Then try clearing data and cache @rare stump
If that didn't work, you need to reinstall the game
@rare stump go to settings and change the background theme to Halloween if you want that
@odd cloud nah i changed it to the main theme myslef the problem is i cant do anything in the game now
Mean buttons unclickable?
I'm having this problem after i cleared the cache
Just confrim
there is no confirm button
@glad harbor they're clickable but it says "loading" and then nothing happens
is anyone else having an akm ammo problem?
Sometimes the Akm spawns in but with no ammo
just the akm
@royal violet try scrolling down to see the button
i tried lot of times also changed password of fb and also re installed pubg nothing is changing this
@rare stump are you sure your internet connection is fine?
Try using DNS Changer from Play Store.
@royal violet scroll down on the Facebook page and let me know if it works
there is no button in the borrom
@royal violet maybe the button has not loaded and might be invisible, try pressing tab on the Facebook page to cycle between elements
If you see a highlighted blank button while pressing tab, that might be the confirm button
theres no building in sanhok quarry lol
@royal violet Bro close the emulator & restart & it will ask again u can login!
xn@odd cloud i tried still mothing.
@glad harbor
@night cloak tried lot of times nothing happens
Try Twitter then @royal violet
@odd cloud im not a new user i have save files on that fb account
@cedar galleon there is
the house outside the quarry?
I got 3 month banned today, I don't use any cheat, Dont buy any UC ( Im still free player not Royal Pass user) nor graphic temper apps, my phone wasn't even rooted. Oh I'm using emulator too and phone, I'm playing with emu in night and phone in day.
how I still got banned?
its okay if I get banned nothing to loss, but I have a friend clearly using a cheat (I play with him long time ago, and never play with him anymore) and he never get banned, it make my heart broken :'(
@cedar galleon land here
okay ill try now
For the middle ones it didn’t work for me but it work on that left an right
@wise linden it's because you used the 3rd party app.Use tencent gaming buddy to play on emulator
@wise linden if you was playing with cheater you can also be banned
And I hope all cheaters and computer players will be banned 😈
Yup ,they spoil the fun of playing it
just tried to land in the middle XD
@rough horizon I play with official tencent gaming buddy bro, I play in the night with emulator because my friend using emulator too.. and in the day I play with my phone in the middle of my work 😂😂
@polar turtle Why?? Computer player vs computer player too, isnt right?
@wise linden but the issue which you are into doesn't say so.It says the app is 3rd party .
@rough horizon maybe you have downloaded the tencent gaming buddy but it is the one from the playstore with legit files for the app
didn't work @polar turtle tried to land in the middle and right building
@rough horizon so be it bro, I'm curious what wrong with this, I'm still a noob player, avg kill just 4-5. Im download tencent gaming buddy from sysz.qq.com and all process is automatic
I got banned tonight, Im login with my phone today, last login is about 2 hours ago, and I close the app, when Im trying to login again, I got 3 month banned, I dont even play a single game in my last login, I just checking for my online friend... :(
@wise linden did you have a gfx on ?
@wise linden what was written in the banned message?
@night cloak No bro, my phone is xiaomi mi8, and Im using emulator from tencent gamming buddy
Hmm, on your phone, did you install it from Play Store?
my phone doesn't even rooted
@odd cloud yep, Always from playstore bro, Im sure of it
I doubt about the site your downloading reinvent gaming buddy though.So logining in your mobile shouldn't cause you ban @wise linden
*tencent
The ban was triggered on phone so that means phone has got something to do with it. Might be a mistake from Tencent's side
Try emailing them to or file a complaint
Yea can be the issue with phone.
@wise linden did you have any gfx tools installed ?
@odd cloud Okay bro, I'll try
@night cloak No bro, I play always at "smooth" setting because is easier to spot enemies 😂
Ok
@wise linden yeah computer vs computer is good. But.. the sad and checked truth is that we playing in the same match with computer players
@cedar galleon and we both did it
Try to stay on roof for a while maybe? Do three jumps and then go to the ground?
I’ve done a lot of granate suicides today after missing roof etc. 😂
Can anyone tell how much time does the support require to answer? Already 2 days up
When i was writing to support 2 weeks ago it was same day or next. Rn I’m still waiting.@exotic hawk
@exotic hawk it will take a while, please be patient
So probably they have a lot of messages
Yup
But don’t worry, they will answer for sure. 👌
Any tgb users?
@raw thistle react in #504819353049628683 to use TGB channelz
Hello support i have a problem my english is not so good can I Wright on german?
I tried to make the rp mission where you have to land on a roof in quarry... i couldnt complete it because even after i tried out every roof where you could land on bnut i coukdnt get it
or the wrong spot is displayed... maybe its supposd to say primorsk
Scroll up. @mint arrow
@mint arrow You have to do it on sanhok not erangel
Anyone can help me with info about crew challenge tournament ? @bronze yarrow
If we registered as a team of 4, all emulators, can we still play ?
@night cloak It clearly states "Mobile Devices only"
So I don't think so
Well i don't see that rule anymore.
I believe you get disqualified if found playing Emulator. It was something in the rules when first registering.
If you use cheats you get disq.
Nothing was mentioned about emulators.
And why did they allowed us registering on emulators if they have the emulator-detection thing.
🤔
“ Mobile Devices Only “ and last time i checked. You don’t run Emulator on Mobile Phones. You run it on PC. Therefore, it is not considered a mobile device. It would be an un fair advantage to players playing on true mobile.
There are other Tournaments for PUBG that you can play on PC. The PC version. Leave the true mobile players alone.
Hello support i have a problem my english is not so good can I Wright on german? #discord
@stuck anchor lol. Calm down dude. Easy ... Don't make an heart attack
@surreal pelican I don’t think we have anyone that speaks German, but go ahead, and I’ll use Google translate.
you can grenade it off the pillar @olive slate
Ahh ok thx
You guys got any info on the quick scope switch thing
I just found out that it’s a real thing and I uhh can’t use it xd
there is a bug with the quick scope function
you need to reset your controls to default to be able to use it
mm-hm
mmmmMmmmm
Currently not finding ANY matches whatsoever... help?
It means that there are too few players that are interested in the selected game mode and/or server in order to start a match, @night cloak.
Try again at a later time or change game mode and/or server.
🤔
it just confuses me that there really isn't enough players to start a squad-fpp match on either of the maps
aren't the servers usually auto-filled with bots anyway?
lol
hello, I got message that my client is not valid and I must update it from app store
but my client is updated
Please try to reinstall the game.
I trying to log in at another device and same error
Ok I’m here @lime juniper
What is your level, @pearl ivy?
@lime juniper 47
Please navigate to your inventory from the main menu, choose the option in the bottom-right corner and scroll through your items. If you have any rename cards, they will be displayed there.
@lime juniper what I shoud to do?
Have you tried to reinstall?
Can you please provide a screenshot?
@lime juniper i don’t see anything where to change my name
Click on this, @pearl ivy.
guest account is working
It means that you have an unoriginal or cracked version installed, @scarlet marsh. Install the original version from App Store or Google Play.
@lime juniper I installed original version from google play, no more
why do silvers go into crown games in duos?
i have been multiple times been teamed up with silvers/gold against crowns
If there are not enough Crown players, other ranks will be matched.
@lime juniper I think this is false ban, because I don't repair my client and log into another account and no any ban
Please contact the customer service for further assistance, @scarlet marsh.
@night cloak because him duo is crown, here matchmaking for the highest rank of game
Did you find it, @pearl ivy?
@lime juniper ok, thanks, for what period they would reply?
A customer agent will reply as soon as possible, @scarlet marsh. The response time may vary between some hours up to a few days, depending on the number of support requests. You are therefore kindly asked to wait patiently.
@lime juniper after that then what should i look for?
Are those all the items, @pearl ivy?
@lime juniper yeah that i have
You can purchase rename cards in the shop @pearl ivy
@flint garnet ok. I’m a go look
Please refer to FAQ 2.10 in #481198147478224896 for further information, @pearl ivy. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@distant cradle season ends on 18/11/2018
@woven atlas it means new season will definitely come on nov-19
Yes
Is phoenixOS is good for pubg mobile?
Quarry R P mission bug?
@forest spindle you would want to use an emulator instead, that could get you banned @forest spindle
@stable ether yes, it's glitched
Weapon master glitched
Pacifist glitched
R.p mission glitched
Good work pubgm appreciated
I have minimum+ spec but also I get 25 below frame
@distant cradle @woven atlas
R p season ends on 18th not rank season
@stable ether it's a console based game, it's going to have bugs on mobile
@stable ether Rp season ends on 18. New season , new Rp from 19
@woven atlas
Last time they had locked RP for 5 days and then new season started
That was due to some issues
Ok
Even cc's have confirmed 19th to be the start of new seasonal pass and New season
I have minimum+ spec but also I get 25 below frame @night cloak
If there are some glitches in game pls announce it somewhere
I wasted 3 hrs today for getting weapon master
Did all what it said 2 times
Did not get counted
After that when I ask pubgm support they say there is an error
Good job
@forest spindle my advice, don't use Phoenix os for pubgm use an emulator such as tgb
Hey @lime juniper little help here ?
Yes?
Can you clarify ? Will using pheonix os get you banned?
Just in case you don't know what it is
When even the admin doesn't know
I know what Phoenix OS is, have tested it myself too. 😂
As long as a modified APK is not used and the emulator detection is not altered, it should be fine. However, I have asked the emulator team for a final confirmation. It is recommended to use Tencent Gaming Buddy regardless.
Umm i need help
Today i was playing tpp squads but somehow my fpp rank was increasing
@forest spindle there is ur answer
Why is this happening??
Yup @night cloak
@sweet quartz usually installing hacks causes this, please uninstall those hacks
🤣🤣🤣🤣
But i am serious
My tpp squad rank didnt move a little
I think its not a visual bug
What's your lvl. @sweet quartz
Hello serious, I'm wolf
45+
@forest spindle level doesn't matter
🤦♂️
I think this game sucks
Anyways gn
why i am having this ?
i can't log in
Is there any way to stop the stutters in tencent gaming buddy?
Okay und zwar ich habe ein Problem immer wenn ich bei pubg in einer Runde bin schließt sich das spiel und ich weiß nicht was ich dagegen machen kann
Which map I have to do to complete the quarry rp mission?
@sage pollen the one in sanhok.
was just playing a game and upon encoutnering an enemy while i was driving in a vehicle my entire device just crashed and the screen has been black for the last 20 minutes
can anyone tech savvy help? using samsung galaxy tab a
Where can I see the season end date?
When can we expect support for the new iPad Pro?
The game is currently unplayable on it even though it's the most powerful tablet on the market
If I buy the group suit, it is for all the group? Or just for me?
How is this possible
(Daily) mission renew after 51H? Tf lol
& how the hell after i completed all the missions (elite + casual) i cant max level my RP
If any MOD can answer this it will be awsome, i am 2 steps away from asking for refund from google store, and i am too damn sure i am have the reasons🍺.
Anyone support here?
@haughty socket
@peak wadi how come that is possible?
@crimson portal can you see the confirm button?
Here i will dm you everything
When is @odd cloud crew challenge starting?
Current season is gonna end on 18
@haughty socket wasn't that not specified while you registered?
Okay I'll check it for ya
@odd cloud its showing 19hrs timer but dates written there were 7/11 -13/11
@odd cloud i dmed you the daily missions one, now should i dm you the RP one too?
When will we get the beta reward
@jolly moat they have stopped giving beta rewards long ago
@odd cloud you checked about crew challenge?
Yeah
It's (7th to 13th) & (14th to 20th)
@haughty socket
Meaning it can be anytime between 7 to 14. Depending on the slots available and stuff
Lemme verify in that case
@odd cloud ok thanks
@night cloak its happens if there too many peoppe
@night cloak ikr shot buttuon no working probably many bugs
i understand lag
but freaking freezing
for 5seconds
in a match where your pushing for conqueror its just retarded
It’s still not fully released. Bugs are a part of life.
@real talon you’re tagging users, moron.
@real talon those dont work
Everyone & here isnot tagble by community
tips on reducing lag? using an ipad here
ipad pro 11.4
smooth and extreme
and classic
its not really lag but more of "game freezing for a couple of seconds"
Upgrade to iOS 12. 11 is a trash os. @night cloak
Hi, had a question,
The Facebook account my game is linked to is disabled and cant login to my game, any suggestions?
What do you mean it's disabled ? @radiant spire
I made Advanced Room with 100 Players. I make it Classic mode But only with Melee weapons. When the airdrop come it give the players normal weapons like Groza and AUG and they're ruined the whole game!! I think this is a big problem in Advanced room we pay money for it but there is problems :\ !
I just received a message from a member in my server
He said he got banned. He wanted to know why and see if it can be undone
His name is : OussamaKar98
Fix the game, you should be able to look up while crouching
Why can’t I leave crew ?
I just died because i couldn't look high enough up because i was crouching
It's ridiculous
My crew is dead
dont blame the game @oblique zephyr
I had a bug during a game, i have a vid but cant send link here
When i make a Custom Room "all weapons" there is a Airdrop plane will come or not ?
Hi, had a question,
The Facebook account my game is linked to is disabled and cant login to my game, any suggestions?
@pallid silo you can't leave a crew after they signed up for the Crew Challenge as far as I know
Is night mode still implemented and if so how rare is it?
@radiant spire that acc is rip unless you have it saved with game center or google play
Really dude? No other way?
Or you undisable the acc
Yeah pubgm still won’t let you unlink the acc I lost my first account because of that it’s super annoying
@junior rune that is the games fault, not mine, try shooting someone when you're crouching and they're in a high position, you can't even aim because you can only look so high while crouching for some silly reason
Will the permanent Hellfire AKM continue to turn people into scarecrows after the event?
How would I get a name change card?
Anyone knows why PUBG freezing whenever a vehicle is around me?
@tawny tartan you can buy it from shop , or through missions
@analog pond maybe after event it won't , let's wait and see
@night cloak yea night mode is still there but rare , idk how rare it is.. but it's still available
@pallid silo if the crew you're in has registered for crew challenges , you can't leave it , it is done to reduce the people hopping from one crew to another ...
What rank do I need to be to play against real players?
And is there a way to reduce lag on 3gb ram Android?
I thought u would get them from updates as well?
@stiff cloud You get a mixture of real players and bots the higher you climb in ranks the more real players you will get more often
My ping fluctuated from 20 to 600 urgh
@stiff cloud it depends on how good you are and what you chose
@stiff cloud delete apps
Is there any way to create a 1v1 server?
I have actually hard reset my phone because I thought there is a problem in my phone but I figured out it is just PubG after trying some High graphic games
@kind drift my crew is dead
when season ending
@umbral tinsel Try the following:-
- Repairing
- Clearing cache
- Reinstalling
@night cloak Only way to do that is by creating a custom room for which you need a custom room card. #481198147478224896 3.6 for more information.
@cobalt swan Was supposed to be on 14th but it now supposedly is 18th. Some elements of the game say 14th and some say 18th. Therefore, there is still a confusion about it.
thanks @cyan rampart
@cyan rampart ah thank you
i was kinda hoping there was an easier way/have it be a separate gamemode. will they ever do that in a later update?
No idea. However, you can always send your suggestions via the in-game CS.
Why tf hold not working in scope and peek..
Its still in tap, even if i made hold
Its annoying
^^the epitome of vague descriptions
I've encountered the same problem
Hehm hehm
hello why pubg mobile says transaction cancelled due to security risk?
Game freezes whenever there is a vehicle near by...
do any of you know how to get the quick scope to work? i still dont see it on my screen
@rigid yew you have to reset your controls to default
can you remind me where to do that? is it the restore defaults on one of the tabs? i cant rmb, sensitivity? i even did repair and didnt do anything
@pallid silo pubg can do nothing about that
Once registered , you can't leave
Until it ends
PUBGM’s in-game global chat is terrible lmao
You can’t even find good or decent players from there
That really goes the same with the local chat in every language
& joining other parties is too unreliable. I can’t scroll down or up. Y’all really forcing me to play with randoms lmao
This is just my feedback that PUBGM devs should REALLY fix. Get your sh*t together PUBGM #FixPUBGM
^^^^^^^^
Hey one of my cousin he is facing some issue while login to his account the issue is that whenever he is trying to access his account it's shows
Reply me asap!!!!
@mint dagger
@haughty cypress It’s actually inactive. Kind of pointless
Mmmmm-hm
Please someone reply me asap!!!!
Do explain why the PUBGM devs remove the in game topic chat thingy?
It was easier to find squads before
@haughty cypress
Hey one of my cousin he is facing some issue while login to his account the issue is that whenever he is trying to access his account it's shows Authorization Revoke account I'd is 552680340
@night cloak its now #505326664922824714
Oh wait in game topic chat lol
I misread, that i have no idea
@haughty cypress is there any reason why?
That they have to remove these topic chats like the General Chat?
I really have no idea lol, i dont use it at all so i cant come up with my own theories
@haughty cypress where do I actually speak to the PUBGM devs
The only way is email, but that doesnt work properly either
So basically you cant
@haughty cypress then I guess to solve all these issues is to commit die
(@night cloak killed himself with a Noose)
@haughty cypress D: dont ignore meeeee how?
Controls, customize, beside the save button @rigid yew
Ah, ill log on now to take a look
Oh just reset?
And then do my buttons again, save and it should work?
Yep @rigid yew
thanks a lot!
Report bug: Game Crash when I trying to Enter match again
I’m actually fed up with this damn game. I’ve sent so many complaints about the issues I’m having and every single time I send a complaint the bugs/issues gets worse. Really loosing interest in this damn game, disappointed.
I’ve literally send about 20 damn requests, I’ve been dealing with this since the sanhok map came out. Thought it would of gotten fix in the patch after the map came out, nope, made it worse. 2 updates later it’s 3 times worse
@rotund trellis what are the issues?
I just killed 10 people in last game
still the mission to kill 10 people is incomplete
how is that possivle
possible*
I registered for FPP but my crew rank is based on TPP
@rotund trellis Your issue will be solved once CoD is released
I’ve literally been asked this question over and over and over and over again, I’m kinda tired of explaining my self because every time I complain it’s like no one ever does anything about it. Sorry I’m not trying sound mean or rude, it’s just really frustrating.
So, some times I can’t even open the game up. Just stays on the loading screen. But EVERY SINGLE time I open it, I get the little server reloading symbol EVERY second. And every time I get it it stops the matching. So I can’t even get into a match now. And every time I join a lobby, the game instantly freezes and I restart it, but once I try to launch it up again, I can’t until like 10 minuets later. I’ve been told to do many things to fix it, but nothing works.
@sleek plinth
And I can’t join custom rooms, change the server, change the map, or anything. The server reload thing just pops up every time I click something
I know this is like a in game issue and you guys can’t fix it I think, so sorry for complaining to you guys
@rotund trellis there are many ways to prevent these issues.
Have you repaired the game using the “Repair button”
Re-download the game
Clear Cache for the game
What device are you using?
Yes, I’ve tried all those. I’ve even gone as far as hard resetting my phone hoping to fix it.
I play on a IPhone 8
@sleek plinth
I’ve also tried it on a iPhone 6 and a iPhone XS. Same problem, noting fixed
Weird, it’s a high end device and should work fine.. can you just re download the game 1 more time and tell me what happens?
Thank you👍
Again, sorry for bugging you lol, just a bit frustrated
No, I have this role for a reason and to help the community at the best way I could.
Almost done installing, About another min
If anything wrong happens send me SS of the issues your having.
Not sure if I could send a screen shot because it’s something that happens for about a second and goes away then comes back then goes away. It’s like continuous. Not sure if that makes sense
Happens about every 3 seconds maybe
Record a clip less then 8MBS and send it
@sleek plinth i had a bug during a game but cant send video link. Should i dm you
@digital violet head to #emulator-support for any issues your experiencing in the game. Our other team member @bronze yarrow will help you as soon as he gets online👍
when is the new season?
Season 2 ends next week
We need different server for australia , cant play game properly
@near salmon I’m Australian my self and tbh we don’t need Oceania Servers due to the player base being more spread and we will be playing with bots more. Play on the Asia server for the best experience you can get
@sleek plinth i am playing on asian server but still get 150-200ms pings . It almost unplayable for me .
What’s you condition ? Do you get better ping ?
Arun they cant make a server where no body plays
Not all austraila plays
Like asia and NA play alot so they have servers
@lapis flax that's an issue with the connection, you got a server time out in the same moment you died :-/
@near salmon yea i get 150-200 its smooth and great, i even play on europe and grt 340 and still get a great experince, it might depend on your wifi
Hey guys i have a doubt
My frnd in a crew of 4 and the 4th guys may not be able to play so can 3 players play crew challenge
No I don’t think so
Is 4 players compulsory?
Maybe but I think your at a huge disadvantage
Between can they add a 5th player at the moment?
Only 4 present in the crew at the moment
@languid rapids