#questions

1 messages · Page 239 of 1

chrome coyote
#

@cyan rampart yes.

#

Wait. It just loaded .

cyan rampart
#

Does it show you an error after some time?

chrome coyote
#

It shows an error, reloads but slowly.

ember root
#

Damn lol so nobody know when it starts

chrome coyote
#

Really slowly

cyan rampart
#

Send a screenshot of the error

chrome coyote
#

Can't connect to the server error.

#

Now it's stuck in loading n

cyan rampart
chrome coyote
#

Oops. Realised I was connected to a hotspot with no internet. Sorry.

tender zephyr
#

Honestly how hard can it be to fix crash???

#

0.8 came with crash bug...0.9 didnt fix anything

#

Fixing app crash should be a priority for updates but devs think otherwise

night cloak
#

what is the chance of an emulator falling in the same game as a mobile?

uneven star
lime juniper
#

We unfortunately do not provide support for the Chinese version here, @uneven star.

#

It is not as easy as you might think, @tender zephyr. Please show some patience, and do not discuss it here; it will not help in the slightest.

bronze yarrow
#

@night cloak Not much, Maybe about 5% if it struggles to find a match

#

If it fails to find a match it still wouldn't put you in a mobile lobby

#

It would just tell you that it failed

tender zephyr
#

@lime juniper if i discuss it here where should i?

There were so many complaints with 0.8 after crash and lag bugs...they kept releasing patches that didnt fix anything but adding useless contents
Some of my friends hav quit aftrr the random crashes got too much...i quit till 0.9 but it didnt fix anything

bronze yarrow
#

@tender zephyr It's not easy as you think but mostly depends on the severity

#

It's really easy to fix a crash that happens when you encounter a new type of shader

lime juniper
#

Feel free to discuss it in #pubg-mobile, @tender zephyr. This is a support channel, not a discussion channel, and we cannot do anything about in-game issues.

late lagoon
ember root
#

@lime juniper do u know what time crew challenge starts?

storm flumeBOT
#

Please read this channel's pinned messages for further information, @ember root:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
bronze yarrow
#

@tender zephyr It's much harder to fix more complex crashes without breaking the game
for example the noodle like character models can be fixed but may result in server player model coordinates thus making the game more broken and unfair

ember root
#

So that pinned message goes for all servers?

#

Cuz it only says S.A. server time

real comet
#

Todays the 7th but it says "match starts in 2d"

jolly moat
#

Does anyone know when we will get the beta reward

sinful hollow
#

Hello i have a question

#

Will I get rp mission till 18th of this month

night cloak
#

@sinful hollow yes royal pass missions stay until the season end

sinful hollow
#

But the box which show the time of rp show till next Wednesday

cyan rampart
#

That is correct; the season ends on 14th of November and not 18th. Therefore, one more week.

twilit widget
#

Guys i landed in quarry but not count it

#

Erangel

flint garnet
#

@twilit widget you have to do that in Sanhok

silent atlas
#

@flint garnet in water or in the houses near the water in sanhok?

tardy ocean
#

@real comet if it says match starts in 3 days then that’s when it starts

#

Simple just be patience @real comet

remote monolith
#

In the final 2 of solo mode, they were teaming in the game after all. I got the screenshot the person i spectating but the other i don't know. #media

tardy ocean
#

He guys can you kill someone who is parachuting from a plane

real comet
#

@tardy ocean thanks ashton, so informative.

tardy ocean
#

@real comet match starts in 3 days bro that’s what it says

#

Theys nothing to it

median elbow
#

Gilly glitch

scenic laurel
#

@median elbow
You can push the report button in top right corner to report the bug or contact Tencent via email

cedar elk
#

how to add shortcut key for Quick Scope Switch in tencent gaming buddy ?

lime juniper
honest rover
#

is the new rp mission for landing on a building in quarry for Sanhok or Erangel

night cloak
#

Probably Erangel?

#

Quarry for the sanhok doesn't really even have buildings unless it means the edge around it

#

Or the middle

stuck anchor
#

I’ll test it out. I’ll get back to you with an answer.

night cloak
#

I will as well

#

Are you going erangel or sanhok @stuck anchor

stuck anchor
#

@honest rover it’s Sanhok exclusive.

wild moon
#

I'm hearing alot of talk about PUBG coming to PS4 next month, If this is true, can it be made possible to link our accounts and progress from mobile to console. I would love to be able to keep/have all of me hard work and progress when iplay on my ps4.

Also can we be able to play together with console. I would love to be able to play with crew members that are playing on there ps4

#

What building did you land on @stuck anchor

#

The ones with the 3 story?

#

O okay, thanks

night cloak
#

Rip, thanks

near warren
#

Anyone know what page?

harsh anchor
#

oh

tardy ocean
#

@lime juniper how dose the ranks work do they go from up to down I know they is 5 tiers

#

I’m gold II

#

@swift pilot

swift pilot
#

...

#

Google it, there's plenty of info

night cloak
#

Is rp pass level 100 possible without buying ranks?

upper void
#

When devs will fix desync? Ita happening since 0.7 and its very annoying

#

This game looks like a boutique. You see their twitter and theres only stup1d and useless outfits

outer pendant
#

guys...what's the time on your next crew match ???

#

mine is in 44h 😦

#

that's 2 days.....

#

so how am i gonna do 2 games a day if the next match is in 2 days ??? 😦

sand wraith
#

why I can't invite into this server. not getting the option.

prime steeple
#

Hello when i tried downloading miramar and sanhok on my emulator it says error

#

what do i do

half kayak
#

@wild moon join the PUBG PC/Xbox server and ask that question there, also, you will not be able to link your Mobile account to Ps4.

rigid gust
#

Why tons of regional and mode ranks?

#

There are like 30 ranks

#

Should make it 2 by making TPP and FPP rank only

flint garnet
robust iris
#

So, the new iPad that came out today has a different resolution than pervious ones and due to that it lacks full screen option and recognizes the ipad as a medium spec device, how do I get this message to the devs

night cloak
#

Please report the issue using in game report button or via customer service ,@robust iris.

ruby brook
#

We are suffering at the hands of emulator players...😢😟

hot wyvern
#

Someone told me 1 room card works for whole 1 day

#

Is this true ?

stuck anchor
#

Depends what kind of room card it is.

night cloak
#

Matchmaking for both phone and emulators users are different,@ruby brook .

#

@hot wyvern take a look at what Mortem says it depends what kind of room card it is.

ruby brook
#

@night cloak No its not..I've play with a friend using an emulator..

#

That is not fair to mobile users

night cloak
#

If you play with your friend who uses emulators then you will automatically get matched with emulator users , @ruby brook.

ruby brook
#

How about him getting matched with mobile players if he's the only one on emulator in our squad

hot wyvern
#

How many types for room cards are there ?

ruby brook
#

Mobile players shouldn't be able to even play with emulator in the first place

night cloak
#

Try to play with phone users so you will not get matched with emulators,sorry I can't help you further please move to appropriate channels if your question is solved

haughty cypress
#

Eh you cant verify if enemies are on mobile or not, and the game has been set for emu players to always play against emu players. If you play with an emu player, its only fair you get matched against emu players @ruby brook

night cloak
#

There's 1day/3days/7days room card , @hot wyvern

stuck anchor
#

Even 1 time room cards.

haughty cypress
#

And 1 use room cards

night cloak
#

Yeah

hot wyvern
#

How to get 1 day room card ?

haughty cypress
#

Clam shop @hot wyvern

hot wyvern
#

Oh

#

What is the official website where events are available ?

haughty cypress
#

What events do you mean? @hot wyvern

hot wyvern
#

Pubg mobile events

#

Which has rewards

haughty cypress
#

You mean the events tab at the bottom right corner? @hot wyvern

prime steeple
#

@flint garnet okay thanks

wispy bridge
#

I need assistance

#

This is my issue👆

night cloak
#

So what seems a issue you can't see continue option? @wispy bridge

wispy bridge
#

Yeah

#

@night cloak

night cloak
#

You are on Android right? @wispy bridge

wispy bridge
#

Yes sir

#

@night cloak

night cloak
#

You should be able to scroll little bit down ? There is continue option if you scroll down @wispy bridge

wispy bridge
#

@night cloak does not apear

night cloak
#

Can't you scroll down with your finger🤔 @wispy bridge

wispy bridge
#

Already tried, nothing happens @night cloak

stuck anchor
#

Is there a Magnifying Glass or something like that? Similar to IOS.

wispy bridge
#

?

#

@stuck anchor

craggy hemlock
#

@rigid gust There are actually 3 rankings based on FPP and TPP in every server, so 6 per server. The regional ranking just gives you titles for a specific aspect of the game you’re good at.

rapid turtle
#

A sad day

#

Inside a car but you are trapped inside it

#

Can't drive

night cloak
#

ZBM guy had a teammate with all chinese characters. Can't remember what exactly it was. They were obviously cheating. How can they shoot us through walls, laying down and having multiple buildings blocking us.

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

#

Hello, @rapid turtle!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

polar turtle
#

Why I’ve got - 42 not -17? It always was cleaning points to 0 rank and only if I had 0 (4000 for example) rank was going down. 🤷‍♀️🤷‍♀️ And support not working in PUBG Mobile.

supple elk
#

That's ok bro @polar turtle

#

It happens to all

polar turtle
#

What happened to all?

supple elk
#

Even I got -46

#

When I died in starting

#

It depends on survival time

polar turtle
#

Lol really?

supple elk
#

That's how rating system worka

polar turtle
#

Nope. It always cleaning points you got on +

supple elk
#

The more the rating u have, the more the chances of reduce and less of increse

#

😂 @polar turtle

polar turtle
#

Only when you get ace it cleaning all

supple elk
#

No

#

No

polar turtle
#

Yes

supple elk
#

In crownn too

#

Even in diamond

#

Just go and die in starting of match in Daimond

#

U will get around -30 to -40

glad harbor
#

Ya that's right even i got too... As soon u land n die - is more

polar turtle
#

Yes but if y have 4000 - 30 will be 3970 but 4010 -30 you will get 4000

supple elk
#

U mean protection tier?

polar turtle
#

Yes

supple elk
#

Ok if u used that thing already before

haughty steppe
#

How to delete clan

supple elk
#

It only for 1 time

glad harbor
#

Lul m always getting confuse with support channel and #pubg-mobile

polar turtle
#

Nope

supple elk
#

Yes

polar turtle
#

Always when you get more then x000

supple elk
#

U get 1 protection

#

Right

polar turtle
#

I was having same situation for 10 times maybe? 🤷‍♀️ it was always working

#

In same rank

supple elk
#

like I have 4800 rating and I didn't use any tier protection yet it doesn't mean I have 7-8 protection

#

Maybe it helps for only 1 time after each xx00 rating

polar turtle
#

I will try to do this on other server

supple elk
#

Ya try that

night cloak
#

Where to land on quarry to complete the achievement of landing on top of building in quarry

dark silo
#

The 2nd match was my Chicken Dinner'

flint garnet
#

@night cloak on sanhok

vital sluice
#

@dark silo you need any help?

night cloak
#

Oh damm i was doing in Erangel

upper void
#

@night cloak all zmb members are cheaters

night cloak
#

Top 4-5 members of squad in Asian server are cheaters

#

@upper void damn they're ruining the fun

plain bone
#

I am facing this issue while tring to play in sanhok map

#

Trying*

slate plinth
#

@supple elk tier protection is activated one time for all tiers except for tier 5 of any league and Ace (and possibly conquerer), for these your have 3 times protection. Also, it doesn't stack.up if you haven't used it.

vital sluice
#

@plain bone try changing your internet connection and restarting your device.

plain bone
#

@vital sluice but i am able to play othet map

vital sluice
#

@plain bone which other map?

plain bone
#

Miramar and erangle

mental creek
#

Hello guys, is there an upcoming fix for the waiting time to find an individual match??? It takes for eeeeeever to find a simple single match on every map, specially on sanhook 🙄 how is that possible?? Isn't there enough players or what????

#

That is on classic mode btw

#

How is it possible that takes 3-5mins fo find a simple match on sanhook ....

frigid olive
#

Morning, dont know how to put it, we get this a-lot these days when playing a room players gets kicked out without the room hosts knowledge they do have the map installed any1 have ideas whats going on?

polar turtle
haughty cypress
#

@mental creek the higher your rank, the lesser the players are in queue, thus longer matchmaking times

#

@polar turtle maybe silver rank has double tier protection?

polar turtle
#

FFsake I will not spend next hour to try on crown 😂

#

@haughty cypress 🤪 how can I get my answer from support about rank protection? In game “write to support” not working.

haughty cypress
#

Whats your question in the first place? @polar turtle

polar turtle
#

Why I lost my points? Rank protection didn’t work. I had 4017. I should have 4000.

haughty cypress
#

Hmmmm

polar turtle
slate plinth
#

@polar turtle did you quit a game just before you got that -42?

#

I mean before you boarded the plane?

polar turtle
#

Nope some dhead drove me with a car when I landed.

slate plinth
#

Also 5 (V) tier has 3 times protection.

#

@polar turtle do you have a more recent ss? Maybe you had another game with negative points after the -42 game? Results don't get updated till your teammate dies if you leave the game after you're dead.

#

It could be that.

polar turtle
#

Now I’m blocked or what

#

Can’t send screenshots 😂😂😂

#

Ok I’m done for today

slate plinth
#

Try emailing them if you can't get the ingame support to work.

#

Good luck

wind wolf
#

Can someone tell me why my Samsung S9+ is running horribly at the worst settings?

supple elk
#

I don't know about how many no. Of time of protection

zealous notch
#

What will happen if I report a hacker on here

vital sluice
storm flumeBOT
#

Hello, @zealous notch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

gilded shale
wispy bridge
#

Someone help🙏

empty latch
#

Hy ? What about ranking restart

wispy bridge
#

Any suggestions?

empty latch
#

Ranking restart ?

#

Date

#

Time

#

🤔

wispy bridge
#

No, just wont let me see the continue button for when I log in with Facebook @empty latch

flint garnet
#

@empty latch ranking restart?

empty latch
#

Yea @flint garnet

flint garnet
#

@empty latch new season?

empty latch
#

Yes

flint garnet
#

The exact date is unknown. RP season ends on November 18. The season itself should end sometime after that.

supple elk
#

What will happen when this season end? ,Will we get new update?thinking @flint garnet

flint garnet
#

@supple elk there is no information on that at the moment. We just have to wait and see.

supple elk
#

Hmm

warm crown
#

Is this the place where we can ask abt fixing glitches or bugs?

#

I have recently been facing the inventory bug(the bug where even if u pick up meds it shows u have none and the same thing abt ammo as well) and this only happens on my wifi(even tho the ping is in 40-60). How do i fix it??

upper void
#

This is the most useless channel on the discord. They never take srsly to people who report bugs/glitches.
I've reported A LOT of bugs with videos as proofs and no reply - they just says to report bugs in their automated custom service.

wooden oasis
#

Whatevere @upper void bro but my lag bug is fixed

spare pond
#

tencent game buddy lag & low fps @jolly charm

serene socket
#

Can someone please assist me with Crew challenge? I want to know how exactly it is going to work

#

I am getting no idea from in game images

rough horizon
#

@serene socket it's basically has your 6man team roster.And to each game you can choose 4 players to represent your team in that particular game against other crew members.And it will played on 2 modes-FPP and TPP

#

@warm crown just report it IG and if it continues report it here or take screenshot and send here.

#

@supple elk UPDATES.....maybe or may not be

#

@wispy bridge try that repair option before logging in with your fb account

warm crown
#

@rough horizon reported many times, no response

#

This happened in war mode, even tho i am supposed to hv 1 first aid it shows i hv none

#

And 60 ammo

#

Many ppl call it the inventory bug

#

See the ping its good too

#

It happens in wifi but not on cellular data

rough horizon
#

Try resetting or repairing it on login screen .It should repair those glitches.@warm crown

warm crown
#

Tried

#

Didnt work

#

Tried clear data, didnt work

#

Tried reinstalling, didnt work

half kayak
#

@warm crown please go to #504819353049628683 and tap 🇱 for better support in the lite channels.

warm crown
#

Lite?

#

Its the full version

half kayak
#

Woops

#

Sorry mate.

dawn citrus
#

@half kayak plese make me your mod i will be helpful

half kayak
#

@dawn citrus No we dont add mods that ask for it.

dawn citrus
#

Ok

warm crown
#

Plz dont chat i want the solution for this bug

rough horizon
#

Okay.Even I had issues regarding the inventory one but now it's not there after repairing and it didn't work.But after 1 day or 2 ,it got fixed.
All I would say is patience @warm crown

half kayak
#

@warm crown anyways, have you tried the repair button in-game?

warm crown
#

Yep ive

#

Wait ill try again

#

The irritating part is it resets ur quick messages and controls

half kayak
#

Please report the issue from the in-game report button and hopefully next update they will fix it.

warm crown
#

I have and twice

rough horizon
#

Try it again coz the game glitches sometimes even after repairing but it gets fixed automatically .(like in my case it took time but got fixed by itself) @warm crown

warm crown
#

If fact this bug is 4months old

dawn citrus
#

@warm crownWait for it

warm crown
#

Seen many vids which are 4months old and had this bug

rough horizon
#

@warm crown well then if it's that long ,then you have to wait foe the big update to fix it.

warm crown
#

Hmm

dawn citrus
#

@warm crownReport every time

warm crown
#

Lets see, cuz i m in ace and it ruins my gameplay by a lot

rough horizon
#

But do report anyway.
More reports,more quicker the response @warm crown

warm crown
#

Gotta switch to data all the times

#

Ok

rough horizon
#

🤝

dawn citrus
#

@warm crown report is only the solution for it bro

#

If someone needed help please tag me

serene socket
#

So @rough horizon it's going to be a crew vs crew match?

#

I mean like some custom room

rough horizon
#

Yea ,but unlike custom this will be like your regular match -up. @serene socket

serene socket
#

Ok got it

rough horizon
#

You will get ratings based on your play style or wins

dawn citrus
#

Noice

rough horizon
#

Best of 8/12 @serene socket

dawn citrus
#

🤔

serene socket
#

Thank you @rough horizon

rough horizon
#

🤝 @serene socket

hushed ravine
#

When will this season end??

glad harbor
#

@hushed ravine 18th November season ends.

#

U can see ingame seasons tab there tooo.

vital sluice
#

It's the RP season end. The ranking season end is not known as of now ,it supposed to end this November according to the in-game details.

amber sparrow
#

Hey i am facing a bug

#

When i open my scope i am unable to move my scope

#

It remain at same place where i opened it first

#

How to fix it!!

sleek plinth
#

@amber sparrow have you tried to Repair your game?

frigid olive
#

Morning, dont know how to put it, we get this a-lot these days when playing a room players gets kicked out without the room hosts knowledge they do have the map installed any1 have ideas whats going on?

night cloak
#

@frigid olive happened with me one time and heard about this on live stream pubgm

frigid olive
#

@night cloak i was in the room my clan mate hosted i wasnt kicked but like 9 players got kicked and played the played the one before same map #confused

night cloak
#

@frigid olive i totally understand its the thing that devs have to sort out 🙃

dawn citrus
#

@frigid olive report it

stable ether
#

From yesterday I am trying to complete weapon master
But it's not completting
I tried twice
I killed everyone with the weapons asked
I am in platinum V but it's not completing
Please help

lime juniper
#

There is an issue with the mission. It will be corrected soon.

stable ether
#

What that means all my efforts and time 😫😫

#

@lime juniper
I knocked one with ar and killed with sniper is that counted?

lime juniper
#

Doubt it.

opaque creek
#

@stable ether yes

stable ether
#

So I can't complete weapon master now , right @lime juniper

#

@opaque creek
Thanks

lime juniper
#

As far as we know, it has not been corrected yet.

opaque creek
#

@stable ether i meet you again in this server

#

Again and again and again

stable ether
#

@lime juniper
That's bad from 2 months I was not thinking to do weapon master
But I planned it to do this and this happens
After issue gets solved will it get counted or will I have to it all again😫😫

#

@opaque creek
Yes bro

lime juniper
#

I think you will have to do it over again.

stable ether
#

@lime juniper
That's bad

#

@lime juniper
Atleast u guys should had added a notice or something regarding it

opaque creek
#

My friend trying weapon master and he kill with every gun and with vehicle but he didn't kill with bomb lol

stable ether
#

@opaque creek
I killed everything in twice in 2 games

#

But the game has some stupid error I am so angry right now

tardy ocean
#

@bronze yarrow can players who play on mobile invite emulator players to their crew and do crew challenge

bronze yarrow
#

@tardy ocean You can invite them to the crew but as the rules state, "Only Mobile Devices are allowed"

tardy ocean
#

Okay

stable ether
#

@lime juniper
I hope you announce it somewhere when it's fixed

lime juniper
#

Maybe an in-game notice will be made.

tardy ocean
#

Okay

#

What’s weapon master how do you get that @stable ether

stable ether
#

@tardy ocean
It's an achievement
Were u have to kill some enemies with the 6 weapon and etc they asked
Once u complete it
U get a title below ur name

tardy ocean
#

Okay

stable ether
#

There are 6-8 types of different titles
Pacifist ,well liked and weapon master are simpler ones

tardy ocean
#

lol

#

I will try that

#

@stable ether dose it have to be a specific weapon

stable ether
#

@tardy ocean
They have given some information regarding when u click that achievement
Fot weapon master u need to kill PPL with
Assault rifle
SMG
sniper rifle
Shotgun
Throwable (Granade,Molotov)
Vehicle

tardy ocean
#

Okay

stable ether
#

@tardy ocean
I will suggest u not to try it now

tardy ocean
#

Why

stable ether
#

I am trying weapon master since yesterday
I completed it 2 times out of my 4
Killed what they had asked
But I did not get it
I came in support to ask what's wrong
They say " there is some errors in some of achievements"

tardy ocean
#

Oh okay

stable ether
#

@tardy ocean

  • U need to be in platinum V Or above
#

Sorry for being salty yesterday
☮️✌️🏳️

tardy ocean
#

I’m gold II

#

@stable ether

stable ether
#

@tardy ocean
U will have to reach platinum V and then try it

#

Or else it won't get counted

tardy ocean
#

I can do that by to day I usually come #2 or #1 a lot

#

@stable ether

stable ether
#

@tardy ocean
That's good reach platinum V and then go for weapon master "after they fix it"😠

#

I wasted my 2 hrs

tardy ocean
#

Hopefully it will be fixed

stable ether
#

Pacifist is another mission
Where u have to win match without killing anyone in the whole game
In platinum V Or Above

#

@tardy ocean

tardy ocean
#

That’s kinda of a bit hard tbh

#

@stable ether

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

stable ether
#

Okay Uncle Errors

#

Bye

tardy ocean
#

Bye

narrow vault
#

so um

#

anybody getting stutters lol

storm flumeBOT
#

Hello, @narrow vault!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

wispy bridge
#

@rough horizon Already did but thank you anyways for the support👌

rough horizon
#

Welcome 🤝 @wispy bridge

upper island
#

I've been trying to get a game for 2 hours

#

Still haven't found one yet

#

NA fpp

dawn citrus
#

@upper island restart your game

upper island
#

I havr

#

Multiple times

dawn citrus
#

Go to settings force stop it clear data and then start the game

languid rapids
dawn citrus
#

If then also not change the serve

upper island
#

Yes

#

I can't change servers because I'm trying to get the sharpshooter title

languid rapids
#

I was playing with an emulator and all of us with my friends was in emulator. Why and how? I thought pubg allows using emulator?

dawn citrus
#

Ok then do what i told you in setting

upper island
#

Which emulator?

languid rapids
#

memu and tencent

upper island
#

You mean the tencent gaming buddy?

languid rapids
#

Is there any way to appeal to this? I spent money on the game.

#

yeas

upper island
#

I guess

hushed ravine
#

Tencent gaming buddy is offical it cant ban u

upper island
#

File a claim

dawn citrus
#

Email them

hushed ravine
#

Yea file claim

languid rapids
#

I filed a claim. How many days do they usually reply?

dawn citrus
#

Depend on the problem

rough horizon
#

@languid rapids it's means your are not using the original data that is needed to downloaded from Google play store or Apple store

#

Use the legit emulator version to avoid using 3rd party apps

languid rapids
#

In memu I downloaded using apkpure. Would that be maybe the problem? But the past days i was using tencent gaming buddy

rough horizon
#

Yes
Don't use apkpure

dawn citrus
#

Download the orginal one

rough horizon
#

3rd party site

languid rapids
#

Is there a chance that I get my account back or nah?

dawn citrus
#

From official website

#

Write these thing in your claim

#

Maybe be they will return your acc.

rough horizon
#

If you haven't player more then 1 or 2 games then maybe or else if the server has detected your 3rd party app thing ,then it's trouble for your account @languid rapids

languid rapids
#

I wrote all the details in the claim. Hoping I could get my account back

#

Sucks

rough horizon
#

Keep your hopes high pubgchickendinner @languid rapids

#

Good luck

languid rapids
#

Thank you for all the help guys.

rough horizon
#

@languid rapids welcome 🤝

dawn citrus
#

@languid rapids its our work

empty latch
#

Hy my friend want to join pubg discord

#

??

dawn citrus
#

Give him the link

#

Of instant invite

empty latch
#

I dont have link

rough horizon
#

@empty latch send invite

#

@empty latch check your dm

wary quail
#

New iPad Pro 11" Pubg mobile screen resolution dimension doesnt fit the full screen of the new ipad :(

dawn citrus
#

Ohh

#

@wary quail Not good

rough horizon
#

@wary quail it's because of the new iPad ,the game doesn't have the updated version to run in full resolution.
Maybe after the end of season 3 ,you may have the update

wary quail
#

Awesome thanks. Just wanted to inform only. Cant wait.

rough horizon
#

@wary quail 🤝

wary quail
#

👋

tired talon
#

Where's the beryl gun

polar turtle
#

@tired talon love your avatar

upper island
#

Is there a fix to not finding a game

polar turtle
#

He is right or not?

#

Omg

upper island
#

I’ve waited about 2 hours trying to get in a fpp na solo

polar turtle
#

Oh i cant post yt link

tired talon
#

@polar turtle ty

crimson osprey
#

Why my game sound changes when i use Bluetooth headphones ?

#

Need help !!

#

It works fine with other headphones

upper island
#

I’ve been waiting 2 hours trying to find a single game

crimson osprey
#

And if you tell me that my headphones are bad then nah it works perfectly fine on other games.

#

Nah mate :') @LaylaTow#6684

upper island
#

Is there any fix?

#

I’m not even highly ranked

rough horizon
#

@tired talon it's not present as spawning loot but it can be collected on bot crate

upper island
#

2 hours not a single game

#

I keep requing

rough horizon
#

@upper island first try repairing option in login menu. Then see your server ping and if there is error still report it IG or here in #questions

upper island
#

I’ve tried repairing twice

night cloak
#

Not enough people are playing rn

upper island
#

My ping is always 200 cause I’m Aussie

night cloak
#

Probably no fix

upper island
#

Why isn’t anyone playing

rough horizon
#

@LaylaTow#6684 don't post yt links here please

night cloak
#

Solos and FPP are the least played

upper island
#

Is there like an event or something

night cloak
#

No

upper island
#

Normally this takes like 2 mins

night cloak
#

At this time ?

upper island
#

Pretty much

rough horizon
#

@upper island maybe there aren't any player of your tier playing that specific format

upper island
#

I’ve been trying the entire day

rough horizon
#

Check your ping also

night cloak
#

What's ur rank?

upper island
#

I play fpp na solo, I’m only plat 4

#

Ping is a steady 200

night cloak
#

Hmm finding matches in plat should be easy

#

🤔

rough horizon
#

You should atleast one by now.Its impossible not to find even a single match @upper island

upper island
#

It literally takes faster to find a conq match

#

@rough horizon , ha, nope

night cloak
#

Keep trying lol

rough horizon
#

Try doing it on different server @upper island

upper island
#

Nah, can’t do it, trying to get deadeye achievement

#

“Keep trying”

#

Boi

night cloak
storm flumeBOT
#

Please try to keep your questions related to PUBG Mobile only here. We provide support only for the English global version of the game.

night cloak
#

Are you on emulator @upper island

upper island
#

Nope

rough horizon
#

@upper island just report it then .It maybe the server issue then

upper island
#

Guess I’ll try that

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

upper island
#

ESt wait time is 6 min

#

It’s gone to 20 minutes before

#

Multiple times

rough horizon
#

@upper island it shouldn't take that long though.

upper island
#

It shouldn’t, it goes even longer

#

It can’t be that everyone in America isn’t playing

#

I’ve been trying to find a game since 7 pm, it’s 11:30 now

rough horizon
#

True but I have no idea that aren't able to join a single game the entire day.
Anyway don't forget to report it as unable to enter game option in report in the lobby menu

upper island
#

I have

rough horizon
#

@upper island then please have patience for it resolve the matter

upper island
#

Why do you think I’ve waited 3 hours

rough horizon
#

I mean for them to respond to your issue

#

Instead of trying to enter the game

upper island
#

I’ve literally jacked off twice and done my music assignment while trying to find 1 game

rough horizon
#

😅 ok. I have no idea how to help you then @upper island

upper island
#

I’m going to jack off a third time

rough horizon
#

😅 okay

polar turtle
#

@storm flume My protection rank didn’t work and I lost my point but I shouldn’t. Can I get my points back?

rough horizon
#

@polar turtle I think higher your rank goes the less no. of tier protection is there

#

Just read the instructions on the season tab IG

polar turtle
#

Nope no protection on ace and conquer

empty latch
#

?

polar turtle
#

It is a protection on crown

cedar galleon
#

about the

#

rp mission by landing on top of the building in quarry

#

i tried to land on top of the 3 story building in quarry

odd cloud
#

@cedar galleon it's bugged. It should be fixed soon. But currently it's not working.

cedar galleon
#

oke 😄

glad harbor
#

Land in sanhok quarry

odd cloud
#

@glad harbor does that work?

glad harbor
#

Many says worked.

rare stump
#

Hello,recently the game gets stuck at the loading screen what should i do

cedar galleon
#

didn't know theres a quarry in sanhok XD

odd cloud
#

Hmm, alright, I'll suggest that from now.

glad harbor
odd cloud
#

@rare stump can you reach the repair button in Login Screen?

severe drum
#

Hi

rare stump
#

@odd cloud yeah ive tried it,not working

odd cloud
#

Then try clearing data and cache @rare stump

#

If that didn't work, you need to reinstall the game

rare stump
#

Alright thank you

#

So the game is loaded but it's like this

hushed ravine
#

Try again

#

Close and open again

odd cloud
#

@rare stump go to settings and change the background theme to Halloween if you want that

rare stump
#

@odd cloud nah i changed it to the main theme myslef the problem is i cant do anything in the game now

glad harbor
#

Mean buttons unclickable?

royal violet
glad harbor
#

Just confrim

royal violet
#

there is no confirm button

rare stump
#

@glad harbor they're clickable but it says "loading" and then nothing happens

night cloak
#

is anyone else having an akm ammo problem?

#

Sometimes the Akm spawns in but with no ammo

#

just the akm

odd cloud
#

@royal violet try scrolling down to see the button

royal violet
#

i tried lot of times also changed password of fb and also re installed pubg nothing is changing this

odd cloud
#

@rare stump are you sure your internet connection is fine?

#

Try using DNS Changer from Play Store.

#

@royal violet scroll down on the Facebook page and let me know if it works

royal violet
odd cloud
#

@royal violet maybe the button has not loaded and might be invisible, try pressing tab on the Facebook page to cycle between elements

#

If you see a highlighted blank button while pressing tab, that might be the confirm button

cedar galleon
#

theres no building in sanhok quarry lol

night cloak
#

@royal violet Bro close the emulator & restart & it will ask again u can login!

royal violet
#

xn@odd cloud i tried still mothing.

odd cloud
#

@glad harbor

royal violet
#

@night cloak tried lot of times nothing happens

odd cloud
#

Try Twitter then @royal violet

royal violet
#

@odd cloud im not a new user i have save files on that fb account

polar turtle
#

@cedar galleon there is

cedar galleon
#

the house outside the quarry?

wise linden
#

I got 3 month banned today, I don't use any cheat, Dont buy any UC ( Im still free player not Royal Pass user) nor graphic temper apps, my phone wasn't even rooted. Oh I'm using emulator too and phone, I'm playing with emu in night and phone in day.

how I still got banned?
its okay if I get banned nothing to loss, but I have a friend clearly using a cheat (I play with him long time ago, and never play with him anymore) and he never get banned, it make my heart broken :'(

polar turtle
cedar galleon
#

okay ill try now

polar turtle
#

For the middle ones it didn’t work for me but it work on that left an right

rough horizon
#

@wise linden it's because you used the 3rd party app.Use tencent gaming buddy to play on emulator

polar turtle
#

@wise linden if you was playing with cheater you can also be banned

#

And I hope all cheaters and computer players will be banned 😈

rough horizon
#

Yup ,they spoil the fun of playing it

cedar galleon
#

just tried to land in the middle XD

wise linden
#

@rough horizon I play with official tencent gaming buddy bro, I play in the night with emulator because my friend using emulator too.. and in the day I play with my phone in the middle of my work 😂😂

@polar turtle Why?? Computer player vs computer player too, isnt right?

odd cloud
rough horizon
#

@wise linden but the issue which you are into doesn't say so.It says the app is 3rd party .

#

@rough horizon maybe you have downloaded the tencent gaming buddy but it is the one from the playstore with legit files for the app

cedar galleon
#

didn't work @polar turtle tried to land in the middle and right building

wise linden
#

@rough horizon so be it bro, I'm curious what wrong with this, I'm still a noob player, avg kill just 4-5. Im download tencent gaming buddy from sysz.qq.com and all process is automatic

I got banned tonight, Im login with my phone today, last login is about 2 hours ago, and I close the app, when Im trying to login again, I got 3 month banned, I dont even play a single game in my last login, I just checking for my online friend... :(

night cloak
#

@wise linden did you have a gfx on ?

odd cloud
#

@wise linden what was written in the banned message?

night cloak
#

@odd cloud scroll up

wise linden
#

@night cloak No bro, my phone is xiaomi mi8, and Im using emulator from tencent gamming buddy

odd cloud
#

Hmm, on your phone, did you install it from Play Store?

wise linden
#

my phone doesn't even rooted

#

@odd cloud yep, Always from playstore bro, Im sure of it

rough horizon
#

I doubt about the site your downloading reinvent gaming buddy though.So logining in your mobile shouldn't cause you ban @wise linden

#

*tencent

odd cloud
#

The ban was triggered on phone so that means phone has got something to do with it. Might be a mistake from Tencent's side

#

Try emailing them to or file a complaint

rough horizon
#

Yea can be the issue with phone.

night cloak
#

@wise linden did you have any gfx tools installed ?

wise linden
#

@odd cloud Okay bro, I'll try

#

@night cloak No bro, I play always at "smooth" setting because is easier to spot enemies 😂

night cloak
#

Ok

polar turtle
#

@wise linden yeah computer vs computer is good. But.. the sad and checked truth is that we playing in the same match with computer players

#

Try to stay on roof for a while maybe? Do three jumps and then go to the ground?

#

I’ve done a lot of granate suicides today after missing roof etc. 😂

exotic hawk
#

Can anyone tell how much time does the support require to answer? Already 2 days up

polar turtle
#

When i was writing to support 2 weeks ago it was same day or next. Rn I’m still waiting.@exotic hawk

night cloak
#

@exotic hawk it will take a while, please be patient

polar turtle
#

So probably they have a lot of messages

night cloak
#

Yup

polar turtle
#

But don’t worry, they will answer for sure. 👌

raw thistle
#

Any tgb users?

spring void
surreal pelican
#

Hello support i have a problem my english is not so good can I Wright on german?

mint arrow
#

I tried to make the rp mission where you have to land on a roof in quarry... i couldnt complete it because even after i tried out every roof where you could land on bnut i coukdnt get it

night cloak
#

@mint arrow I think it's glitched

mint arrow
#

or the wrong spot is displayed... maybe its supposd to say primorsk

stuck anchor
#

Scroll up. @mint arrow

flint garnet
#

@mint arrow You have to do it on sanhok not erangel

night cloak
#

Anyone can help me with info about crew challenge tournament ? @bronze yarrow

If we registered as a team of 4, all emulators, can we still play ?

bronze yarrow
#

@night cloak It clearly states "Mobile Devices only"
So I don't think so

night cloak
#

Well i don't see that rule anymore.

stuck anchor
#

I believe you get disqualified if found playing Emulator. It was something in the rules when first registering.

night cloak
#

If you use cheats you get disq.

#

Nothing was mentioned about emulators.

#

And why did they allowed us registering on emulators if they have the emulator-detection thing.

#

🤔

stuck anchor
#

“ Mobile Devices Only “ and last time i checked. You don’t run Emulator on Mobile Phones. You run it on PC. Therefore, it is not considered a mobile device. It would be an un fair advantage to players playing on true mobile.

#

There are other Tournaments for PUBG that you can play on PC. The PC version. Leave the true mobile players alone.

surreal pelican
#

Hello support i have a problem my english is not so good can I Wright on german? #discord

night cloak
#

@stuck anchor lol. Calm down dude. Easy ... Don't make an heart attack

next shoal
#

@surreal pelican I don’t think we have anyone that speaks German, but go ahead, and I’ll use Google translate.

olive slate
#

King day hard to reach

#

Kinda

haughty cypress
#

you can grenade it off the pillar @olive slate

weary sedge
#

@olive slate drop=enemy use grenade on enymy for ezpz loot

#

UGH.... @haughty cypress

olive slate
#

Ahh ok thx

livid pike
#

You guys got any info on the quick scope switch thing

#

I just found out that it’s a real thing and I uhh can’t use it xd

haughty cypress
#

there is a bug with the quick scope function

livid pike
#

Ah

#

And a fix?

haughty cypress
#

you need to reset your controls to default to be able to use it

livid pike
#

Oh snap

#

Dammit xd

#

Anyway thank you

haughty cypress
#

mm-hm

weary sedge
#

mmmmMmmmm

night cloak
#

Currently not finding ANY matches whatsoever... help?

lime juniper
#

It means that there are too few players that are interested in the selected game mode and/or server in order to start a match, @night cloak.

Try again at a later time or change game mode and/or server.

night cloak
#

🤔

#

it just confuses me that there really isn't enough players to start a squad-fpp match on either of the maps

#

aren't the servers usually auto-filled with bots anyway?

#

lol

scarlet marsh
#

hello, I got message that my client is not valid and I must update it from app store

#

but my client is updated

lime juniper
#

Please try to reinstall the game.

scarlet marsh
#

I trying to log in at another device and same error

pearl ivy
#

Ok I’m here @lime juniper

lime juniper
#

What is your level, @pearl ivy?

pearl ivy
#

@lime juniper 47

lime juniper
#

Please navigate to your inventory from the main menu, choose the option in the bottom-right corner and scroll through your items. If you have any rename cards, they will be displayed there.

scarlet marsh
#

@lime juniper what I shoud to do?

lime juniper
#

Have you tried to reinstall?

scarlet marsh
#

yeah

#

I repaired my client, but same rror

#

error*

lime juniper
#

Can you please provide a screenshot?

scarlet marsh
pearl ivy
#

@lime juniper i don’t see anything where to change my name

lime juniper
scarlet marsh
#

guest account is working

lime juniper
#

It means that you have an unoriginal or cracked version installed, @scarlet marsh. Install the original version from App Store or Google Play.

scarlet marsh
#

@lime juniper I installed original version from google play, no more

night cloak
#

why do silvers go into crown games in duos?

#

i have been multiple times been teamed up with silvers/gold against crowns

lime juniper
#

If there are not enough Crown players, other ranks will be matched.

scarlet marsh
#

@lime juniper I think this is false ban, because I don't repair my client and log into another account and no any ban

night cloak
#

then my enemies should be crown silver

#

not double crowns

lime juniper
#

Please contact the customer service for further assistance, @scarlet marsh.

scarlet marsh
#

@night cloak because him duo is crown, here matchmaking for the highest rank of game

lime juniper
#

Did you find it, @pearl ivy?

scarlet marsh
#

@lime juniper ok, thanks, for what period they would reply?

lime juniper
#

A customer agent will reply as soon as possible, @scarlet marsh. The response time may vary between some hours up to a few days, depending on the number of support requests. You are therefore kindly asked to wait patiently.

pearl ivy
lime juniper
#

Are those all the items, @pearl ivy?

pearl ivy
#

@lime juniper yeah that i have

flint garnet
#

You can purchase rename cards in the shop @pearl ivy

pearl ivy
#

@flint garnet ok. I’m a go look

storm flumeBOT
#

Please refer to FAQ 2.10 in #481198147478224896 for further information, @pearl ivy. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

distant cradle
#

can anyone pls tell when will new season come..

#

pls..

woven atlas
#

@distant cradle season ends on 18/11/2018

distant cradle
#

@woven atlas it means new season will definitely come on nov-19

woven atlas
#

Yes

forest spindle
#

Is phoenixOS is good for pubg mobile?

stable ether
#

Quarry R P mission bug?

night cloak
#

@forest spindle you would want to use an emulator instead, that could get you banned @forest spindle

#

@stable ether yes, it's glitched

stable ether
#

Weapon master glitched
Pacifist glitched
R.p mission glitched
Good work pubgm appreciated

forest spindle
#

I have minimum+ spec but also I get 25 below frame

stable ether
#

@distant cradle @woven atlas
R p season ends on 18th not rank season

night cloak
#

@stable ether it's a console based game, it's going to have bugs on mobile

woven atlas
#

@stable ether Rp season ends on 18. New season , new Rp from 19

night cloak
#

Hey holmes can you clarify ?

#

Would using pheonix os get a ban ?

stable ether
#

@woven atlas
Last time they had locked RP for 5 days and then new season started

woven atlas
#

That was due to some issues

stable ether
#

Ok

woven atlas
#

Even cc's have confirmed 19th to be the start of new seasonal pass and New season

forest spindle
#

I have minimum+ spec but also I get 25 below frame @night cloak

stable ether
#

If there are some glitches in game pls announce it somewhere
I wasted 3 hrs today for getting weapon master
Did all what it said 2 times
Did not get counted
After that when I ask pubgm support they say there is an error
Good job

night cloak
#

@forest spindle my advice, don't use Phoenix os for pubgm use an emulator such as tgb

forest spindle
#

Am talking about tgb issue

#

This sucks

#

No update atall

night cloak
#

Hey @lime juniper little help here ?

lime juniper
#

Yes?

night cloak
#

Can you clarify ? Will using pheonix os get you banned?

#

Just in case you don't know what it is

#

When even the admin doesn't know

lime juniper
#

I know what Phoenix OS is, have tested it myself too. 😂

As long as a modified APK is not used and the emulator detection is not altered, it should be fine. However, I have asked the emulator team for a final confirmation. It is recommended to use Tencent Gaming Buddy regardless.

sweet quartz
#

Umm i need help

#

Today i was playing tpp squads but somehow my fpp rank was increasing

night cloak
#

@forest spindle there is ur answer

sweet quartz
#

Why is this happening??

forest spindle
#

Yup @night cloak

night cloak
#

@sweet quartz usually installing hacks causes this, please uninstall those hacks

sweet quartz
#

🤣🤣🤣🤣

night cloak
#

Lmao

#

I'm not sure, must be a new glitch, have you tried the repair button?

sweet quartz
#

But i am serious

#

My tpp squad rank didnt move a little

#

I think its not a visual bug

forest spindle
#

What's your lvl. @sweet quartz

night cloak
#

Hello serious, I'm wolf

sweet quartz
#

45+

night cloak
#

@forest spindle level doesn't matter

forest spindle
#

I know @night cloak

#

I was checking nobie or not.

sweet quartz
#

🤦‍♂️

forest spindle
#

I think this game sucks

sweet quartz
#

Anyways gn

night cloak
#

@forest spindle

crimson portal
icy kiln
#

Is there any way to stop the stutters in tencent gaming buddy?

surreal pelican
#

Okay und zwar ich habe ein Problem immer wenn ich bei pubg in einer Runde bin schließt sich das spiel und ich weiß nicht was ich dagegen machen kann

sage pollen
#

Which map I have to do to complete the quarry rp mission?

vital sluice
#

@sage pollen the one in sanhok.

night cloak
#

was just playing a game and upon encoutnering an enemy while i was driving in a vehicle my entire device just crashed and the screen has been black for the last 20 minutes

#

can anyone tech savvy help? using samsung galaxy tab a

onyx aurora
#

Where can I see the season end date?

night cloak
#

When can we expect support for the new iPad Pro?

#

The game is currently unplayable on it even though it's the most powerful tablet on the market

minor lichen
#

If I buy the group suit, it is for all the group? Or just for me?

peak wadi
#

How is this possible

#

(Daily) mission renew after 51H? Tf lol

#

& how the hell after i completed all the missions (elite + casual) i cant max level my RP

#

If any MOD can answer this it will be awsome, i am 2 steps away from asking for refund from google store, and i am too damn sure i am have the reasons🍺.

haughty socket
#

Anyone support here?

odd cloud
#

@haughty socket

#

@peak wadi how come that is possible?

#

@crimson portal can you see the confirm button?

peak wadi
#

Here i will dm you everything

odd cloud
#

Okay

#

@onyx aurora it's when you open the RP Missions Section

haughty socket
#

When is @odd cloud crew challenge starting?

odd cloud
#

Current season is gonna end on 18

#

@haughty socket wasn't that not specified while you registered?

#

Okay I'll check it for ya

haughty socket
#

@odd cloud its showing 19hrs timer but dates written there were 7/11 -13/11

peak wadi
#

@odd cloud i dmed you the daily missions one, now should i dm you the RP one too?

jolly moat
#

When will we get the beta reward

odd cloud
#

@jolly moat they have stopped giving beta rewards long ago

haughty socket
#

@odd cloud you checked about crew challenge?

odd cloud
#

Yeah

#

It's (7th to 13th) & (14th to 20th)

#

@haughty socket

#

Meaning it can be anytime between 7 to 14. Depending on the slots available and stuff

jolly moat
#

What but other are saying we are getting them

#

I’m confused

odd cloud
#

Lemme verify in that case

haughty socket
#

@odd cloud ok thanks

night cloak
#

screw this game man

#

game literally froze in a face to face shooting

peak wadi
#

@night cloak its happens if there too many peoppe

night cloak
#

wtf is wrong with this update anyways?

#

never happened before 0.9

peak wadi
#

@night cloak ikr shot buttuon no working probably many bugs

night cloak
#

i understand lag

#

but freaking freezing

#

for 5seconds

#

in a match where your pushing for conqueror its just retarded

real talon
#

@everyone

#

@here

#

@here

neat turret
#

It’s still not fully released. Bugs are a part of life.

real talon
#

@here

#

@here

#

@here

neat turret
#

@real talon you’re tagging users, moron.

peak wadi
#

@real talon those dont work

night cloak
#

how to spam 101

#

retard

peak wadi
#

Everyone & here isnot tagble by community

neat turret
#

Impressive!

#

@neon patio ^

night cloak
#

tips on reducing lag? using an ipad here

neat turret
#

Which iPad?

#

And send over your graphic configuration too

night cloak
#

ipad pro 11.4

#

smooth and extreme

#

and classic

#

its not really lag but more of "game freezing for a couple of seconds"

neat turret
#

Upgrade to iOS 12. 11 is a trash os. @night cloak

radiant spire
#

Hi, had a question,
The Facebook account my game is linked to is disabled and cant login to my game, any suggestions?

night cloak
#

What do you mean it's disabled ? @radiant spire

lofty tinsel
#

I made Advanced Room with 100 Players. I make it Classic mode But only with Melee weapons. When the airdrop come it give the players normal weapons like Groza and AUG and they're ruined the whole game!! I think this is a big problem in Advanced room we pay money for it but there is problems :\ !

cloud gate
#

I just received a message from a member in my server
He said he got banned. He wanted to know why and see if it can be undone
His name is : OussamaKar98

oblique zephyr
#

Fix the game, you should be able to look up while crouching

pallid silo
#

Why can’t I leave crew ?

oblique zephyr
#

I just died because i couldn't look high enough up because i was crouching

#

It's ridiculous

pallid silo
#

My crew is dead

junior rune
#

dont blame the game @oblique zephyr

digital violet
#

I had a bug during a game, i have a vid but cant send link here

lofty tinsel
#

When i make a Custom Room "all weapons" there is a Airdrop plane will come or not ?

radiant spire
#

Hi, had a question,
The Facebook account my game is linked to is disabled and cant login to my game, any suggestions?

night cloak
#

@pallid silo you can't leave a crew after they signed up for the Crew Challenge as far as I know

#

Is night mode still implemented and if so how rare is it?

cloud matrix
#

@radiant spire that acc is rip unless you have it saved with game center or google play

radiant spire
#

Really dude? No other way?

cloud matrix
#

Or you undisable the acc

#

Yeah pubgm still won’t let you unlink the acc I lost my first account because of that it’s super annoying

oblique zephyr
#

@junior rune that is the games fault, not mine, try shooting someone when you're crouching and they're in a high position, you can't even aim because you can only look so high while crouching for some silly reason

radiant spire
analog pond
#

Will the permanent Hellfire AKM continue to turn people into scarecrows after the event?

tawny tartan
#

How would I get a name change card?

night cloak
#

Anyone knows why PUBG freezing whenever a vehicle is around me?

kind drift
#

@tawny tartan you can buy it from shop , or through missions

#

@analog pond maybe after event it won't , let's wait and see

#

@night cloak yea night mode is still there but rare , idk how rare it is.. but it's still available

#

@pallid silo if the crew you're in has registered for crew challenges , you can't leave it , it is done to reduce the people hopping from one crew to another ...

stiff cloud
#

What rank do I need to be to play against real players?

#

And is there a way to reduce lag on 3gb ram Android?

tawny tartan
#

I thought u would get them from updates as well?

night cloak
#

@stiff cloud You get a mixture of real players and bots the higher you climb in ranks the more real players you will get more often

icy carbon
#

My ping fluctuated from 20 to 600 urgh

umbral tinsel
#

When I start my game it’s block every time at the end

night cloak
#

@stiff cloud it depends on how good you are and what you chose

#

@stiff cloud delete apps

#

Is there any way to create a 1v1 server?

stiff cloud
#

I have actually hard reset my phone because I thought there is a problem in my phone but I figured out it is just PubG after trying some High graphic games

pallid silo
#

@kind drift my crew is dead

cobalt swan
#

when season ending

cyan rampart
#

@umbral tinsel Try the following:-

  • Repairing
  • Clearing cache
  • Reinstalling
#

@night cloak Only way to do that is by creating a custom room for which you need a custom room card. #481198147478224896 3.6 for more information.

#

@cobalt swan Was supposed to be on 14th but it now supposedly is 18th. Some elements of the game say 14th and some say 18th. Therefore, there is still a confusion about it.

cobalt swan
#

thanks @cyan rampart

night cloak
#

@cyan rampart ah thank you

#

i was kinda hoping there was an easier way/have it be a separate gamemode. will they ever do that in a later update?

cyan rampart
#

No idea. However, you can always send your suggestions via the in-game CS.

night cloak
#

Why tf hold not working in scope and peek..

#

Its still in tap, even if i made hold

#

Its annoying

haughty cypress
#

^^the epitome of vague descriptions

night cloak
#

I've encountered the same problem

haughty cypress
#

Hehm hehm

loud shell
#

hello why pubg mobile says transaction cancelled due to security risk?

night cloak
#

Game freezes whenever there is a vehicle near by...

rigid yew
#

do any of you know how to get the quick scope to work? i still dont see it on my screen

raw hare
#

Pubg won't let me play

#

I've already enabled it and tried multiple times

haughty cypress
#

@rigid yew you have to reset your controls to default

rigid yew
#

can you remind me where to do that? is it the restore defaults on one of the tabs? i cant rmb, sensitivity? i even did repair and didnt do anything

kind drift
#

@pallid silo pubg can do nothing about that

#

Once registered , you can't leave

#

Until it ends

night cloak
#

PUBGM’s in-game global chat is terrible lmao

#

You can’t even find good or decent players from there

#

That really goes the same with the local chat in every language

#

& joining other parties is too unreliable. I can’t scroll down or up. Y’all really forcing me to play with randoms lmao

#

This is just my feedback that PUBGM devs should REALLY fix. Get your sh*t together PUBGM #FixPUBGM

#

^^^^^^^^

haughty cypress
#

Ew you actually use global chat? @night cloak

#

Thats equivalent to randos

zenith crown
#

Hey one of my cousin he is facing some issue while login to his account the issue is that whenever he is trying to access his account it's shows

#

Reply me asap!!!!

#

@mint dagger

night cloak
#

@haughty cypress It’s actually inactive. Kind of pointless

haughty cypress
#

Mmmmm-hm

zenith crown
#

Please someone reply me asap!!!!

night cloak
#

Do explain why the PUBGM devs remove the in game topic chat thingy?

#

It was easier to find squads before

#

@haughty cypress

zenith crown
#

Hey one of my cousin he is facing some issue while login to his account the issue is that whenever he is trying to access his account it's shows Authorization Revoke account I'd is 552680340

haughty cypress
#

Oh wait in game topic chat lol

#

I misread, that i have no idea

night cloak
#

@haughty cypress is there any reason why?

#

That they have to remove these topic chats like the General Chat?

haughty cypress
#

I really have no idea lol, i dont use it at all so i cant come up with my own theories

night cloak
#

@haughty cypress where do I actually speak to the PUBGM devs

haughty cypress
#

The only way is email, but that doesnt work properly either

#

So basically you cant

night cloak
#

@haughty cypress then I guess to solve all these issues is to commit die

#

(@night cloak killed himself with a Noose)

rigid yew
#

@haughty cypress D: dont ignore meeeee how?

haughty cypress
#

Reset controls to default

#

To make the quick scope appear

rigid yew
#

Where is it again? Under sensitivity tab or?

#

I tried doing repair before, didnt work

haughty cypress
#

Controls, customize, beside the save button @rigid yew

rigid yew
#

Ah, ill log on now to take a look

#

Oh just reset?

#

And then do my buttons again, save and it should work?

haughty cypress
#

Yep @rigid yew

rigid yew
#

thanks a lot!

strong ore
#

Can i disable world chat?

#

It make my phone sooo laggy

#

When i open it

jagged fiber
#

Report bug: Game Crash when I trying to Enter match again

rotund trellis
#

I’m actually fed up with this damn game. I’ve sent so many complaints about the issues I’m having and every single time I send a complaint the bugs/issues gets worse. Really loosing interest in this damn game, disappointed.

#

I’ve literally send about 20 damn requests, I’ve been dealing with this since the sanhok map came out. Thought it would of gotten fix in the patch after the map came out, nope, made it worse. 2 updates later it’s 3 times worse

sleek plinth
#

@rotund trellis what are the issues?

chilly comet
#

I just killed 10 people in last game

#

still the mission to kill 10 people is incomplete

#

how is that possivle

#

possible*

icy carbon
#

I registered for FPP but my crew rank is based on TPP

#

@rotund trellis Your issue will be solved once CoD is released

rotund trellis
#

I’ve literally been asked this question over and over and over and over again, I’m kinda tired of explaining my self because every time I complain it’s like no one ever does anything about it. Sorry I’m not trying sound mean or rude, it’s just really frustrating.

So, some times I can’t even open the game up. Just stays on the loading screen. But EVERY SINGLE time I open it, I get the little server reloading symbol EVERY second. And every time I get it it stops the matching. So I can’t even get into a match now. And every time I join a lobby, the game instantly freezes and I restart it, but once I try to launch it up again, I can’t until like 10 minuets later. I’ve been told to do many things to fix it, but nothing works.

#

@sleek plinth

#

And I can’t join custom rooms, change the server, change the map, or anything. The server reload thing just pops up every time I click something

#

I know this is like a in game issue and you guys can’t fix it I think, so sorry for complaining to you guys

sleek plinth
#

@rotund trellis there are many ways to prevent these issues.

Have you repaired the game using the “Repair button”

Re-download the game

Clear Cache for the game

What device are you using?

rotund trellis
#

Yes, I’ve tried all those. I’ve even gone as far as hard resetting my phone hoping to fix it.

I play on a IPhone 8

#

@sleek plinth

#

I’ve also tried it on a iPhone 6 and a iPhone XS. Same problem, noting fixed

sleek plinth
#

Weird, it’s a high end device and should work fine.. can you just re download the game 1 more time and tell me what happens?

rotund trellis
#

Okay

#

Give me a few minutes

sleek plinth
#

Thank you👍

rotund trellis
#

Again, sorry for bugging you lol, just a bit frustrated

sleek plinth
#

No, I have this role for a reason and to help the community at the best way I could.

rotund trellis
#

Almost done installing, About another min

sleek plinth
#

If anything wrong happens send me SS of the issues your having.

rotund trellis
#

Not sure if I could send a screen shot because it’s something that happens for about a second and goes away then comes back then goes away. It’s like continuous. Not sure if that makes sense

#

Happens about every 3 seconds maybe

sleek plinth
#

Record a clip less then 8MBS and send it

digital violet
#

@sleek plinth i had a bug during a game but cant send video link. Should i dm you

sleek plinth
#

@digital violet head to #emulator-support for any issues your experiencing in the game. Our other team member @bronze yarrow will help you as soon as he gets online👍

deft path
#

when is the new season?

sleek plinth
#

Season 2 ends next week

deft path
#

2?

#

so new season begin in the middle of november ?

sleek plinth
#

Yes we will then go to season 3

#

Yea

near salmon
#

We need different server for australia , cant play game properly

sleek plinth
#

@near salmon I’m Australian my self and tbh we don’t need Oceania Servers due to the player base being more spread and we will be playing with bots more. Play on the Asia server for the best experience you can get

near salmon
#

@sleek plinth i am playing on asian server but still get 150-200ms pings . It almost unplayable for me .
What’s you condition ? Do you get better ping ?

hushed ravine
#

Arun they cant make a server where no body plays

#

Not all austraila plays

#

Like asia and NA play alot so they have servers

lapis flax
#

What is this bug you cant spectate or exit?

onyx cairn
#

@lapis flax that's an issue with the connection, you got a server time out in the same moment you died :-/

sleek plinth
#

@near salmon yea i get 150-200 its smooth and great, i even play on europe and grt 340 and still get a great experince, it might depend on your wifi

mint eagle
#

Hey guys i have a doubt

#

My frnd in a crew of 4 and the 4th guys may not be able to play so can 3 players play crew challenge

opaque mist
#

No I don’t think so

mint eagle
#

Is 4 players compulsory?

opaque mist
#

Maybe but I think your at a huge disadvantage

mint eagle
#

Between can they add a 5th player at the moment?

opaque mist
#

Sorry I don’t understand

#

Like what do you mean by that

mint eagle
#

Only 4 present in the crew at the moment

opaque mist
#

Yes

#

If you have registered you cannot add another player

mint eagle
#

Out of which high likely one will not be able to play

#

Ok