#questions

1 messages ยท Page 208 of 1

night cloak
#

Smooth graphics are supposed to be low right?

dry fractal
#

They just adding more items that you can buy with premium currency

night cloak
#

Alright

dry fractal
#

If you want to play PUBGm so badly then play chinese

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

dry fractal
#

It's pretty well optimised

amber hedge
#

Do you know ...my merit is stuck at 40 ..it's been one month

dry fractal
#

I have it 100

amber hedge
#

They don't wanna fix their merit issue even they don't reply

dry fractal
#

Ooof

lavish vine
#

Crims0N, u ok if I pmed u for a sec?

vital sluice
#

@amber hedge we did talk to them about the issue and they are working on it.
Sorry about the inconvenience
Meanwhile try playing on a guest account :(

#

That's all the support we can provide.

amber hedge
#

My main account is 44 and my guest account now is 40

vital sluice
#

Lol damn , then let's just be patient and wait for the bug to be fixed .

amber hedge
#

Can you believe that

#

Main id got Pass but it's all waste of money for me now

hushed blaze
#

sad

vital sluice
#

That is unfortunately all the support we, as Discord Staff, are able to provide. It is understandable that you're upset, but as we've already posted in #477103011630546958, the Customer Support receives hundreds of mails each day. Even if they are aware of the bug/glitch, it takes time for them to send it over to the developers who ultimately need more time to get rid of the said bug. That being said, complaining about it here or elsewhere is going you get you nowhere. Be patient. That is all we ask.

hushed blaze
#

Logan are you able to get in a voice call by any chance? Needed some help

vital sluice
#

@hushed blaze I thought player known was helping you already?

hushed blaze
#

Yes

#

But getting in a call would be better as it saves time

vital sluice
#

He can help u with emulator,sorry I can't. @hushed blaze

sick cargo
#

playing solo fpp (Asia, Diamond league)

match making eastimated time showing- 2:16 sec

entering in match after 2:30 sec.

and most important problm is getting ping between 300-400ms .

having this problem from last 3 days . tried each and everything . but got no solution.

HELP!

chilly sluice
#

They say problem fixed up

#

And i did repair problem stil there

vital sluice
#

@sick cargo try changing your network , and in asia the ping does sometimes go up to 300-400 for me too :l
It usually happens in busy servers.

sick cargo
#

@vital sluice bro i am.getting this ping from last 3-4 days. this ping comes only when i play solo fpp asia ...

when i play other Tpp squad or fpp squad or duo . ping comes between 80- 100ms .

#

this ping comes only when i play fpp solo .

vital sluice
#

@sick cargo yes like I said ,in busy servers i.e higher ranks etc.

sick cargo
#

bro i am on diamond V only. ๐Ÿ˜…๐Ÿ˜“

#

its not higher .

#

when u was on platinum rank . everythin was working perfectly fine.

vital sluice
#

@sick cargo report this issue in-game and let them know !

sick cargo
#

already done bro @vital sluice.

#

no reply from support

#

i have done this before 2 days. didn't get any reply

night cloak
#

@sick cargo it takes time for them to get back to you, please try to wait longer

sick cargo
#

m telling you . i have tried each and everything. like client repair, reinstallation etc.

#

@night cloak okay lets see

night cloak
#

They have to go through thousands of reports everyday

serene prairie
#

What is PUBG corporation? @everyone

hushed blaze
#

Dont tag everyone @serene prairie

serene prairie
#

Sorry

thin nimbus
#

can someone tell me when version 0.9 will be released?

velvet anvil
#

@thin nimbus the date is still not confirmed yet

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

thin nimbus
#

@velvet anvil tanks bro

sinful hollow
#

Are anyone facing auto closing issue in loading screen

prime isle
#

There's a lot of bugs due to last update with the animations

tidal warren
#

Please, report this via the in-game report button. The most important thing is to spread awareness to this issue. Also, what device are you using? @prime isle

tidal warren
#

This came with the 0.8.5 update?

prime isle
#

Yes

icy carbon
#

The game always freezes whenever I tap jump

tidal warren
#

@icy carbon same applies, please, report it via the in-game report button.

prime isle
#

P20 Huawei Kirin 970 6gb Ram / Android 8.1.0.254 / might be due to an update to the OS because there is a new option added such as game booster.

tidal warren
#

@prime isle ok, thank you for the info. MEETHUMBSUP6

#

Yes, definitely has to be tied in with optimization issues.

#

The game does not like the new software that much.

woven field
#

How I download pubg beta 0.9

tidal warren
prime isle
#

I could record the stages of the bug if that would be any helpful.

woven field
#

Ok tanks kit kat

#

Beta aunncement show me apk and obb my obb is not work

tidal warren
#

@prime isle the Team wants all of the glitches and bugs to be reported via the game, so sending it to us here really would make no difference, since the customer support would not look through it.

#

Hope that makes sense.

prime isle
#

Alright no problem, I'm guessing there is some kind of gamelog sent to their team.

tidal warren
woven field
#

Ok

night cloak
#

@vocal aurora this is not right place for it please contact pubgm customer support

woven atlas
#

We do not have access to your ingame accounts

thorn shore
#

Does the 0.9.0 work for iOS 12?

night cloak
thorn shore
#

Thanks

night cloak
#

๐Ÿ‘

vocal aurora
#

@night cloak i also complaint there but no reply

tidal warren
woven marsh
night cloak
#

Dm @tidal warren with video link and make sure that it is 3min long not more than that @woven marsh

storm flumeBOT
#

Please refer to FAQ 7.6 in #481198147478224896 for further information, @woven marsh. Remember to read through this channel before asking questions in the support channels.

cosmic gazelle
#

Im using Samsung S8+,I'm not be able to get Extreme,HDR options in my graphics setting.
Other people with same phone are able to use it.

tidal warren
#

There is no way to obtain extreme FPS for that particular device without using the GFX tools; therefore, risking to get banned for 10 years.

#

I would not advise doing that.

cosmic gazelle
#

No,he's not using any mod to achieve this extra features, I've asked in Discord too, even they said that this settings are available to them in Samsung S8+.
Phones like One Plus 6 is having HDR option but not mine.
And the buildings are so buggy,I'm not able to see them without an scope.

tidal warren
#

Well then, there is something wrong with your device then.

cosmic gazelle
#

It says it'll be available for your device soon.

tidal warren
#

Means better optimization is needed and the devs are most likely working on it. MEETHUMBSUP6 @cosmic gazelle

#

It just takes time since there is so much hardware out there to cover.

undone birch
#

Will the update gonna release before Halloween?

tidal warren
#

No official date of release has been confirmed yet. We will have to wait and see. @undone birch

undone birch
#

Ok

lavish vine
#

There is still alot of work to do with the update

#

They are updating the beta version everyday tho with some new stuff

cosmic gazelle
#

My friend is using Ultra HDR in his cheap phone but I'm not even able to get HDR option

dreamy heart
#

what is the email for Tencent

rigid nymph
#

@cosmic gazelle it depends on the specs not the price.

dreamy heart
#

does anyone know the email for tencent?

rigid nymph
#

@dreamy heart

dreamy heart
#

@rigid nymph Thank you!

rigid nymph
#

Yw

cursive ridge
#

Can anyone from the PUBGM team make some official tournaments?

rotund trellis
#

Every update makes my games bug even worse then it already is. I literally canโ€™t even play with anyone anymore because of it.

cosmic gazelle
#

@rigid nymph in that case, my phone is more powerful

rigid nymph
#

If they didn't get u to use the hdr graphics mode, then there's probably a reason for it, i got a powerful phone but i still can't use the hdr, it's smth in the system, idk how they do it but there's a reason, that's what i can say.

#

@cosmic gazelle

cosmic gazelle
#

Happy to hear that I'm not alone lol

#

@rigid nymph

rigid nymph
#

Yeah lol

rotund trellis
#

@cosmic gazelle There is also an application to get ultra HDR and itโ€™s against the terms of service, that might be why he can access it

rigid nymph
#

Yeah maybe

#

If he uses any gfx tools tell him he's gonna get banned if they detected it. @cosmic gazelle

night cloak
#

guys, is it true that pubg mobilke 0.9.0 has a better performance than other versions?

#

So more FPS?

turbid torrent
#

is it possible to add more buttons like 2 jump buttons?

rigid nymph
#

@night cloak 0.9.0 got lotta bug fixes and new features in it, so yeah maybe.

#

@turbid torrent go to (settings) then (controls) then select (customize), there you'll know if u can

#

@opal mason how often does it do that

#

This thing happens to me when my internet is kinda slow, try repairing it in the login page if your internet is already good, and if it keeps going on like this, try to report through their email (PUBGMOBILE_CS@tencentgames.com).

night cloak
#

How can I get an ID card in game? I donโ€™t want to use real money!

wraith brook
#

@opal mason Just repair your game once

rigid nymph
#

@night cloak the only way is to win it or buy it, winning it bg completing some special missions, lemme check one more time to make sure

night cloak
#

@rigid nymph okey

rigid nymph
#

@night cloak so i checked, u can get an ID card in level 17 in elite pass if u bought it and another one at the level of 57 and u can get on in the progress missions when u level up at level 10,that's the only way for now, or u can buy7it with 180 uc.

night cloak
#

How do you get killed by a bomb? Once got fragged, but it didnโ€™t count towards the Life is Fragile achievement.

pallid moat
#

@night cloak bombing zone

night cloak
#

Red Zone?

rigid nymph
#

Yes

night cloak
#

@rigid nymph Iโ€™m not in an elite pass level and Iโ€™m on lv 48 and I have 0 UC. So I canโ€™t get it. Itโ€™s impossible for me to change my in game name now ๐Ÿ˜ฆ

rigid nymph
#

Well, u can wait for an event which includes an ID card gift, that's all i can suggest. @night cloak

night cloak
#

@rigid nymph yeah I hope so :/

waxen glen
fallen path
#

I have two of those

lavish vine
#

U need a owner?

waxen glen
#

no

#

I need one of the Server's Administrators.

night cloak
covert venture
#

Got chicken dinner with lots of bugs

night cloak
#

Hello

covert venture
#

Hii

sly moon
#

@covert venture can you list out the bugs?

covert venture
#

Yup

#

First one in lobby no one is moving except me

#

Second one I m in lobby afterplane goes off

#

Landing problem

#

It takes more time to pick items

#

And opponents are seen like they are teleporting

#

Fpp doesn't work in riding bike

icy carbon
#

Is it possible for a mobile player to search and add an emulator?

covert venture
#

Yup

night cloak
#

Hello lol

shy panther
#

do you know why i cant start game

night cloak
#

@sly moonplzz help me

shy panther
#

it said conection error

#

when i start game

night cloak
#

My emulator is not starting

#

๐Ÿ˜ญ

shy panther
#

@sly moon

#

@night cloak ๐Ÿ‘Œ

night cloak
#

Help!!!

wraith brook
#

@icy carbon Yes

frank elk
#

can i send pik here

wraith brook
#

@frank elk yes

frank elk
#

i have shared in image share

#

this pik shows n my game closes automatically

wraith brook
#

@frank elk Try reinstalling

frank elk
#

before 30 min i was able to play but when i accidently tapped repair button then after this happen

wraith brook
#

@frank elk Clear game data

hushed ravine
#

Just force close and try clear cahe @frank elk

frank elk
#

yah bro i tried reinstalled resatarting device also

wraith brook
#

@frank elk Clear game data and cache then restart your device .

frank elk
#

ok i will try

covert venture
#

Reinstall it Tencent emulator

#

Ur**

frank elk
#

nope android

#

Thanks guys it works

wraith brook
#

@frank elk Are you able to play now ?

granite oar
#

Great info guys

frank elk
#

yah now i am able@wraith brook

wraith brook
#

@frank elk Good to hear . ๐Ÿ™‚

muted plank
#

I need to report a really serious bug

#

Why bronze 5

rigid nymph
#

It's diamond 5

muted plank
#

No

#

I won a game and it says bronze v

rigid nymph
#

Bro

#

Read it

#

It says diamond iv

#

Or oh wait

muted plank
#

Not on the first picturee

#

Omgg

rigid nymph
#

Wait i gotcha lol

#

Which server u was playing in?

tidal warren
#

Most likely you accidentally switched servers.

rigid nymph
#

Cuz every server got its own rank

muted plank
#

Umm

#

How my server got to asia

#

Lol

rigid nymph
#

Lmao

#

๐Ÿ˜‚

muted plank
#

I didnt switch it

rigid nymph
#

Yeah, it happens sometimes

muted plank
#

At least i made progress to missions ๐Ÿ˜‚

rigid nymph
#

Exactly, lol

#

๐Ÿ˜‚

patent furnace
#

hi pls help

wraith brook
#

Please avoid going off topic here. @rigid nymph @muted plank Go to #pubg-mobile

tidal warren
#

@patent furnace what's the issue?

patent furnace
#

when i try to load my game

#

it gets stuck on the loading screen

wraith brook
#

@patent furnace Clear game data and cache then restart your device . The problem will be fixed.

patent furnace
#

idk how to clear cache on an iphone?

wraith brook
#

@patent furnace Can you clear data ?

cyan rampart
#

App > Storage > Clear Cache

#

Through settings

patent furnace
#

okay ty

tidal warren
#

There isn't a way to clear cache on iOS.

#

@patent furnace are you on iPhone 6s?

#

The only option is to delete the app and reinstall, or change up the DNS.

#

You can only clear cache on Safari but that's useless.

#

The only way to "clear cache" on iOS is to get rid of the whole app and reinstall it. Does not work the same as on Android.

restive helm
#

I have a friend

#

He have the most inappropriate profile picture

#

His pfp is bad. His pfp is from a bad video

#

Contains sexual acts

wraith brook
#

@restive helm You can report him in game

#

@restive helm if you want so

restive helm
#

Ok

severe wing
#

Do u need to delete global version to get beta?

woven atlas
#

@severe wing nope

feral hatch
#

My game crashes when i try to play in sanhok, how do i fix this?

night cloak
#

Try repairing the client @feral hatch

feral hatch
#

I have already done that but it still crashes @night cloak

night cloak
#

And did you tried clearing app cache ? @feral hatch

feral hatch
#

Yep

tidal warren
#

Have you cleared app data as well? @feral hatch

feral hatch
#

I have tried everything, data, cache, and repaired.

soft tinsel
feral hatch
#

No, I select the map press start it gets into the loading screen then it crashes

long thistle
#

Its known as fu.ked up

soft tinsel
#

Ohhh

long thistle
soft tinsel
#

And me get like this when I enjoy Miramar map

long thistle
#

Whats new in the 105 mb update?

night cloak
#

@feral hatch try to reinstall the game if still the issue is not solved report it using in game report button or customer support!

long thistle
#

Reinstall lol

#

Its 2 gb file

feral hatch
#

Oh well, ill try with my 5kb/s internet RIP

long thistle
#

Mission impossible for jio users

soft tinsel
#

Lel

long thistle
#

Whats new in the 105 mb update?

soft tinsel
#

Idkt

#

Nth new maybe

feral hatch
#

I think they added the BAPE thing

#

โ•ฎ(โ•ฏ_โ•ฐ)โ•ญ

main brook
#

Does anyone know how to fix voice chat? It shows my friend talking but I cant hear him

#

Ive tried restarting the game and my phone, he also did the same.

solid flicker
#

How I can get the beta?

spring void
#

@main brook it is a bug it shows your friend is talking while he actually is not

#

@main brook also check if speaker is not set on off rather team or all

night cloak
#

Why my friend cannot hear me (voice chat) in PUBG Mobile?

remote summit
#

Get some weird render on my phone today

hushed ravine
#

Where @remote summit

#

Thats a new billboard added in 0.8.5 update

pallid moat
#

wins like every game

#

why is he not banned?

storm flumeBOT
#

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

pallid moat
#

who knows how many times he's been reported lol

elder owl
#

See this guy im 100% sure he is hacker in conqueror with 57 kills impossible kindly spectate this guy and ban

tidal warren
#

Same applies, please read above. @elder owl

elder owl
#

Why???

#

I know he is hacker

#

Why he is not getting ban??

tidal warren
#

You are knocking on the wrong door. We cannot ban PUBGM players. We do not have any influence. @elder owl

#

Go ahead and contact the in-game customer service.

elder owl
#

I did they didn't rpely

#

Pubg support center is so slow

#

Did you see clash of clans thry reply you within 10mins

twilit widget
#

Click on report

tidal warren
twilit widget
#

In statistics

tidal warren
#

If I cannot help you any further, please move to a different channel.

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

elder owl
#

But you guys didn't respond

tidal warren
#

We are not in any way connected to the customer support. @elder owl

#

That is separate.

elder owl
#

Oh fine

#

I will try to contact them in game... Thanks bro

pallid moat
#

reporting won't do anything

tidal warren
#

Feel free to continue this convo elsewhere. @pallid moat

pallid moat
#

not a problem

night cloak
#

See my emulator is not starting

#

๐Ÿ˜ญ

#

What is the problem? @night cloak

#

It is loading till 98 percent

#

And doesn't stary @night cloak

#

Hmm i think you have to restart downloading @night cloak

#

Start

#

Means?

hearty aspen
#

In play store my device isn't compatible showing what can i do?

night cloak
#

I have already downloaded @night cloak

#

See

#

Did you disabled your antivirus? @night cloak

#

No

#

You have to disable antivirus before that

hearty aspen
#

In play store my device isn't compatible showing what can i do?

night cloak
#

My pc has 3 gb ram

#

So it will run or not???

#

After disabling antivirus it should work normally

#

Sometimes it shows "A UNKNOWN ERROR "

#

@night cloak hello

#

First try disabling antivirus and then retry lets see if it works @night cloak

#

Ok

#

Thanks for suggestions

#

You're welcome! Tell me if it worked @night cloak

night cloak
#

It has been a few weeks and I still havent got info by pubgm about getting the Samsung s9

fading stag
#

@night cloak

night cloak
#

Yes? @fading stag

fading stag
#

Pubg lite avilable in India ?

#

Without VPN and other $hits ??

night cloak
#

No it will be available globally soon

fading stag
#

@night cloaksoon ,mean ??๐Ÿ˜‚ ๐Ÿ˜‚ ๐Ÿ˜‚ ๐Ÿ˜‚

night cloak
#

Soon means in the future ๐Ÿ˜‰
Further information will be posted on the server regarding to the lite version about the date and stuff

lunar terrace
#

Xbape where is upload SS ??

night cloak
lunar terrace
#

Or any Other Option ?

night cloak
#

If you have to post anything related to pubgm you can use #media

#

If you have any problem regarding to the game you can come here

lunar terrace
#

Any other Social media post??

night cloak
#

No ,read the channel topic of the #media for more info

mental needle
#

When will you realese the new update ?

wraith brook
#

@mental needle No official date.

night cloak
#

it's not official yet so far, but until then you can try out the beta

wraith brook
mental needle
#

It doesnโ€™t work on my phone @night cloak

night cloak
#

what's your phone

mental needle
#

iPhone 5s

chilly sluice
night cloak
#

it's available only on android @mental needle

#

@chilly sluice

#

what's up

chilly sluice
#

Hi roby

night cloak
#

more like what's wrong

chilly sluice
#

Are they going to fix my problem ?

night cloak
#

tell me what's your problem so I could actually help ya

chilly sluice
#

You cant and no one here can

mental needle
#

No i can download it bit when i launch the game after i set the server, my game crashed

chilly sluice
#

Let show you

night cloak
#

show me

#

@mental needle ya, you can download but not actually play it

#

the next version isn't known yet. anyway it's when the beta ends

#

that's all we know so far

chilly sluice
night cloak
#

Anyone know why PUBGMOBILE_LE_ESPORT@tencentgames.com wont work? I keep emailing that account for my samsung s9 that they need to send me but the email isnt working and i really want the phone. Please help me, ive been trying for weeks.

mental needle
#

Thatโ€™s so unfair

chilly sluice
#

Nothing fix tjat .. repair reinstalling updating

night cloak
#

I tried contacting customer support and they didnt give me ANY info about the samsung s9

#

@chilly sluice force stop the application, clear data, launch pubg, and then repair

#

that should do

chilly sluice
#

I tried thousnd things

#

Even formating the phone

night cloak
#

Yea ,so we can't assist you about it here also @night cloak administrators and moderators don't have direct contact to devs

#

This is so frustrating

#

@chilly sluice there's another way it could work k

#

How do you hold a tournament and have 0 contact with the people who win

chilly sluice
#

Tell me

night cloak
#

try playing pubg into a virtual space

#

@chilly sluice what is the problem actually?

#

you must be blind @night cloak

#

look at the screenshot

chilly sluice
#

All map is like this

night cloak
#

Rendering issue?

chilly sluice
#

Let me show you more

night cloak
#

he did

#

So lets just wait for the reply

sturdy isle
#

So anyone got ur banned acc back๐Ÿ‘€

night cloak
#

well..how did you get banned

sturdy isle
#

Octopus

night cloak
#

fair enough

pearl mural
#

any way to get extreme framerate on hdr quality?

#

or coming soon?

night cloak
#

it's based on your device

#

if your device supports extreme framerate(120fps)

#

aka if you got razer phone or xperia xz premium

#

both support 120fps, not sure about other devices

#

otherwise, yeah, there's a mod that can enable it

#

it will definitely lag but you can make a try

#

I used it for some time, it's fully legal

soft gale
#

Depends on your processor, GPU, and RAM, if you had a Black Shark, you would probably had Balanced or Smooth graphics selected and had Extreme fps option

night cloak
#

it's not up to gpu processor and stuff, if your screen supports it, the phone it's definitely built to handle it in such games

muted plank
#

Omg, @night cloak if u are not informed do not respond

#

Extreme fps is 60

sturdy isle
#

In mobile right

#

Smooth extreme will be better

#

For gaming perfomance

night cloak
#

@muted plank I'm actually informed, I've never seen extreme setting elsewhere than from my device, also others running on the max fps level which wasn't extreme, were running on 60 fps

muted plank
#

Samsung galaxy s9+ has not an ,,120hz,, screen but is has extreme fps @night cloak

soft gale
#

@night cloak then it's below 60 FPS

#

i mean below 60 fps

sturdy isle
#

@night cloak try thr new poco f1

#

Its around 300 dollars

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

night cloak
#

@muted plank I own that s9 plus, didn't notice any extreme thingy on it

sour harness
#

Did they fix the beta for iOS ? iPad n 5s problem?

night cloak
#

fix? it was made for android ;-;

sour harness
#

There was a known issue with crashing in 5s n iPads

#

@night cloak

night cloak
#

oh ya

#

you gotta trust it before running

sour harness
#

I did ๐Ÿ™„

night cloak
#

and I'm not sure if a 5s can even run it

sour harness
night cloak
#

oh

#

that happens to me when I force the app to be in portrait mode

#

I can't help with that

sour harness
#

Ummm I been playing pubg since it came out on my 5s

night cloak
#

ya, back in the day it was easier for the phone to run

muted plank
#

@night cloak s9 plus has extreme fps in smooth

night cloak
#

imma try when I go home

#

I only got my xzp with me rn

pearl mural
#

i got an iphone xs

#

i can only get extreme framerate on smooth graphics

night cloak
#

Played squad in sanhok, but there was no one in my squad (only me) but alive was 100๐Ÿค”

spring void
#

Check faqs @sleek raft

tidal warren
#

Very nice, but please, post it in the correct channel.

turbid torrent
#

Ok

small jetty
#

Please help me.

exotic bluff
#

Hi

#

If we get reported for trolling

#

What is the punishment

tidal warren
#

@small jetty have you cleared app data & app cache?

night cloak
#

Played squad in sanhok, but there was no one in my squad (only me) but alive was 100thinking

tidal warren
#

@exotic bluff you mean in-game? Reported for griefing?

night cloak
#

@night cloak maybe you set auto matching to off

fast wasp
#

Hi! I just got to Ace and I want able to save Screenshot of that (lightspeed and quantom studios one, which you get after you get to new league). Is there a way I can get that Screenshot back?

exotic bluff
#

No

tidal warren
#

@fast wasp nope.

exotic bluff
#

@tidal warren If I kill someone with crossbow camping somewhere, and if I get reported by the enemy will I get punished?

#

If yes then what sort of punishment

small jetty
#

@tidal warren
I have cleared data & cache.
Then also this problem occuring.
Again i have repair the pubg game, till not working.

tidal warren
#

No. Since when is killing the enemy punishable. You can camp as much as you want to. @exotic bluff

#

@small jetty then perhaps the only option is to reinstall.

small jetty
#

Ok

night cloak
#

@small jetty also make sure you have enough space for the maps

small jetty
#

@night cloak
I have 15 gb free

exotic bluff
#

My friend got punished for trolling with a crossbow

tidal warren
#

What is the system message he got? @exotic bluff

fast wasp
#

Ok, Thanks. @tidal warren

exotic bluff
#

@tidal warren I'll ask

spring void
#

@night cloak this is not related to pubg mobile support talk about this in #chat please

night cloak
#

@spring void huh ?

exotic bluff
#

@tidal warren It gave him like a date, and said he's been warned for trolling and he lost some BP

tidal warren
#

screenshot?

exotic bluff
#

In the end it said "Your BP Earnings has been reduced"

tidal warren
#

That is because his merit must have gone down as well.

exotic bluff
#

He doesn't have a screenshot because it had only 1 option to delete

tidal warren
#

Your friend must have done damage to you.

exotic bluff
#

Nope, he wasn't reported by us ๐Ÿ˜‚ Neither he lost merit

tidal warren
#

Well, that is strange. I have never heard of anyone receiving such message. "Trolling with a crossbow." Sounds quite funny. GWqlabsYaoLUL

night cloak
#

hello i have an fps drop since last maintenance break can any one help ??!!!

ember gulch
#

can someone help every time i get in marimar the screen always goes black but the minimap and compass thing is still there ?

night cloak
#

@ember gulch yea this is known issue make sure to report it in game ,it maybe fixed in next update!

#

@night cloak can't help with that! Maybe it's because of optimization issues ,try to contact customer service of pubgm

open oracle
#

Anyone know when the Asia server ping issue is going to get fixed??

glad harbor
#

@open oracle there is no any news regqrding that but we can say that they are working to fix

strange hare
#

Any news about merit bug?

tidal warren
#

Hello, still no news. @strange hare

grim shuttle
#

Since bezels are getting smaller and smaller on phones these days.... I find myself getting rekt bcoz of it.. as i hold my phone ... It is registring touches from my palm.. which kills my aim. Is there any setting to make pubg screen a little smaller.

#

Please dnt say u r holding it wrong

rain pilot
#

Question who do I go to on here to deal with hackers?

night cloak
rain pilot
#

Thanks but I've done that and have no knowledge if anything has been done about it

night cloak
#

Yea that's it๐Ÿ‘

proper jetty
#

Shop not coming when i click on shop then this comes

night cloak
#

@proper jetty try out repairing the client ,it should work after that!

proper jetty
#

How to do?

night cloak
#

When the screen freeze bug will be fixed ยฟ

agile nacelle
#

Where can I find a vehicle in sanhok map

proper jetty
#

@night cloak how to repait client

night cloak
#

@proper jetty at the opening page there is an option to do that

#

@agile nacelle near the roads

#

@night cloak when the screen freeze bug is going to be fixed

agile nacelle
#

I never find vehicle near roads

night cloak
#

@agile nacelle then maybe you are unlucky

#

@night cloak most of the bugs will probably fixed in next update !

agile nacelle
#

I mean there's any particular spot where there high chances of finding vehicle

night cloak
#

@night cloak but thats what they always say this bug exist from 0.7 ig

#

@night cloak yea I know that ,but what we can do for now is just wait ...

solid flicker
#

please give me the sharpshooter achievement

fallen wigeon
#

I have a question about the Deadeye title

solid flicker
#

I can't did 2 times

#

I was shouting crying because I can't do 2 timrs

fallen wigeon
#

If you headshot someone but donโ€™t kill him, will it count as a missed shot?

solid flicker
#

Yes

fallen wigeon
#

Aww come one

#

Kill me

solid flicker
#

I was not count about the bug the first time

#

And kikat told me: try more

#

Icant

#

I was crying and shouting

#

Please give me the achievement

#

I don't want anger

night cloak
#

#chat please don't go off topic this channel is only for support

solid flicker
#

but explain me why?

#

I did 1 time and I don't want do another time is very difficult and over for a bug

formal anchor
#

lol what is this in lobby i found some guy wearing white horse head and suit doing summersault and flips lmao

tacit marsh
#

guys I need some help

#

My friend cannot play pubg mobile any more, the game crashes when he wants to start it up and gets a message that says -Pubg mobile keeps stopping-

he's using a samsung Grand prime pro version 7.1.1

#

please @ me :)

wraith steeple
#

Buy a new phone

wise current
#

Problem joining matches in squads it disconnects and shows "Enter match again?"

timid wing
#

when is pubg mobile going to be released in the usa?

elder owl
#

Really really thank you

#

That guy got ban

#

Appreciated your service

tidal warren
#

@timid wing hello, the PUBGM is already available in the US. On the other hand, if you're asking about PUBGM Lite, there is no official confirmed date of release.

#

@wise current hello, yes, this seems to be a common issue. There really is no fix for it sadly.

karmic harbor
#

Does the repair button reset all my settings? Settings like button layout, auto-pickup ammo amount etc?

tidal warren
#

Yes. @karmic harbor

upper epoch
#

Wait

#

WhT do u think the new weapons will be in the next season

#

Hi

#

WhEn is that

#

Gun that was compared to the mini14

#

Gonna be relaesed

#

It hasnโ€™t came out for me

#

Or

tidal warren
#

There will be the M762 and the QBU. @formal anchor

upper epoch
#

When

#

Will it be

tidal warren
#

In 090. @upper epoch

#

Official release date on 090 is unknown to us.

upper epoch
#

O

#

Well

#

Thanks anyways

#

Is that the next upcoming gun or something else before that

#

I have lots of questions >:3

#

What

#

You should take away mountain damage when jumping

tidal warren
upper epoch
#

That would be so cool to have a mode on a mountain just jumping

tidal warren
#

Either one is fine.

upper epoch
#

Ok

tidal warren
#

@upper epoch tag me there if you wanna discuss more things, ok?

upper epoch
#

Ok

tidal warren
#

@candid hearth what is the issue?

#

I am not sure I understand.

#

This channel is meant for questions, not random statements.

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

lapis night
#

trying to buy uc but this happens?

tidal warren
#

Try to log in and out of your Apple ID. @lapis night

#

There has to be an issue with the App Store.

lapis night
#

Alright

tidal warren
#

Also, I would advise you to check out the Apple support.

lapis night
#

Still doing it

tidal warren
#

Yeah, you'll have to contact the Apple Support.

lapis night
#

I have emailed them already, iโ€™m waiting for a response

tidal warren
#

Check this out.

#

It describes all the possible issues.

night cloak
#

A person I know was banned for using Octopus and he made new account and is still using Octopus. Is there something you can do?

pseudo horizon
#

Guyss

#

On my device..PUBG is not downloading

night cloak
#

It makes game really unfair

pseudo horizon
#

Everyone single game and other app is able to install

#

But not PUBG

#

Can someone help me?

#

Plz

tidal warren
#

@night cloak they will get banned again.

#

Just give it some time.

night cloak
#

Alright

tidal warren
#

@pseudo horizon what do you mean?

pseudo horizon
#

I mean

#

That

#

When I click on install

#

It says waiting for wifi

tidal warren
#

You are talking about the 085 live version, correct? @pseudo horizon

#

Or the 090 beta.

pseudo horizon
#

But then when I try installing another game..it installs with no problem

#

The normal pubg

#

No beta

#

Not*

night cloak
#

Help pls

#

Can someone help me

pseudo horizon
#

What's the problem?

night cloak
#

Hey

#

Uh

tidal warren
#

@pseudo horizon are you downloading it off of the official marketplace?

pseudo horizon
#

Nope

#

I'm using Google play store

night cloak
#

So when i go edit my buttons i see my peek buttons but when i go in a real game i cant use my peek buttons

pseudo horizon
#

Go to settings

tidal warren
#

Have you tried repairing the client? @night cloak

pseudo horizon
#

And enable peek and fire

night cloak
#

Ok

#

Thanks

lapis night
#

I just restarted my phone

pseudo horizon
#

Np

tidal warren
#

@pseudo horizon well, Google Play Store is the official marketplace.

lapis night
#

and tried buying it

#

It didnโ€™t work

pseudo horizon
#

Exactly @tidal warren

tidal warren
#

@night cloak oh yeah true, it has to be enabled first.

#

@pseudo horizon could you send a SS of what is popping up?

pseudo horizon
#

Yeah

#

In pm?

#

Or here?

tidal warren
#

Here.

pseudo horizon
#

Kk

night cloak
#

It worked!

#

Thankssss

pseudo horizon
#

Here @tidal warren

#

Re install the game maybe? @lapis night

#

@tidal warren ?

night cloak
#

Check your play store settings. It might be the reason why it prevents you from downloading large-sized apps. @pseudo horizon

pseudo horizon
#

Ahh ok

lapis night
#

Im going to wait for a response from apple, if it doesnโ€™t help then I will consider redownload ing it

#

redownloading*

pseudo horizon
#

Oo lol..it works now..I just cleared the cache and the data of the play store

#

Oo kk @lapis night

night cloak
#

There are 2 people i play with quite often named Nร˜Sโ€ขCLAMPS and Nร˜Sโ€ขCosmic. At first i thought they were pros and just very good at the game. Later i started seeing them hit shots that seemed weird. I just rolled with it and made it seem like nothing. i asked them and they denied so i was like alright maybe they are good. But them 1 of them get banned for hacking. Then i question Cosmic and he tells me that i should have known by now. Im not sure if are just good or not but please check it out and also they have been reported a few times by people i know for similar reasons. Thanks!

#

@night cloak donโ€™t be surprised how much hackers play this game

#

@pseudo horizon u could've just pressed the "Or download now (data charges are applied)" button

tidal warren
#

Ok, great. I was searching for the fix, you seem to have figured it out.

night dawn
#

Merit bug ?

tidal warren
#

Still no news. sadotato @night dawn

#

Yes, it does. @night dawn

night dawn
#

๐Ÿ™Š

young delta
#

What is the difference between camera sensitivity and ADS sensitivity?

austere yoke
#

ADS is aming down sight. Camera i the lil eye thing i think @young delta

timid wing
#

whoops

crude plaza
#

we have a hacker

#

boiiis

timid wing
#

i meant lite version

crude plaza
#

so the the player name is SKanda ID is 5227599634 twitch clipped proof of speed hacking shooting through walls and x-ray

crude plaza
#

hacker is being watched on stream for u guys

#

go to zenleegaming on twitch

#

hacker name is SKanda

remote pollen
#

anyone else have the issue where the results screen won't load? after i die sometimes the results wont pop up. i have the camera of my dead crate, but no results or way to exit. i end up having to exit the match and it doesn't count

night cloak
#

Yeah I get that too.

storm flumeBOT
#

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

vital sluice
#

@crude plaza. ^^

#

@remote pollen yes that's a known issue, hopefully will be fixed in the future updates.

remote pollen
#

ok

#

thanks

austere wigeon
#

Where can I give update suggestions?

empty latch
#

Hi

#

Anyone please help me

#

I have a official gamebooster in my mi note 5 can I use for pubg

slate plinth
#

What exactly does it do?

#

If it's only memory, network optimisation, it's okay to use that.

cloud pumice
#

When will the merit bug get fixed?

last steeple
#

anyone wanna play pubg with me

night cloak
#

@austere wigeon you can give update suggestions to their mail!

#

@last steeple use lfg channels for it!

#

I had been having so many bugs

#

The game keeps having loading screens

storm flumeBOT
#

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

night cloak
#

And now Iโ€™m literally stuck at the beginning loading screen again wtf

#

This all happened when I refreshed the app

#

And now I have so many bugs

#

Someone help

#

@night cloak use above method to report the bugs^^^

#

But I canโ€™t get into the main screen

#

Stuck at the sign in screen

#

Can you show screenshot?

#

It says my picture canโ€™t be posted because of a too large file

#

Is it screenshot? Screenshots should be less in size! @night cloak

#

Yes itโ€™s a screenshot

#

Idk why itโ€™s not letting me

#

There we go

#

I made it smaller

#

Nice!Did you tried repairing the client?

#

Yes

#

I even tried reinstalling the game

#

Are you on Android or ios?

#

iOS

#

Oh!Can you clear app data for pubgm in ios? @night cloak

#

How can I do that?

unkempt halo
#

3rd time i had to do this, this week

#

and im on data so it takes like 2 hours

#

Is it just me or...

night cloak
sacred sonnet
#

Is it possible to unlink my Facebook from the game?

night cloak
#

@sacred sonnet yes you can do that in facebook settings

#

Are you on iOS 12? @night cloak

sacred sonnet
#

Alright, thanks.

night cloak
#

Because Iโ€™m on iOS 11 and I donโ€™t see that

#

@night cloak nah i am on Android i searched on Google for it!

#

It should be working fine after reinstalling

#

Iโ€™m going to try and reinstalling again

#

Yea try it and let me know if it is working or not

#

One more question, if I reinstall will my button layout be gone?

unkempt halo
#

@night cloak nope itโ€™ll save

night cloak
#

K

unkempt halo
#

Anyone know why i keep getting these updates?

night cloak
#

Now Iโ€™m the game but my button layout is gone

#

Wtf

unkempt halo
#

It should be saved to your account

night cloak
#

No layout for buttons will reset you have to do it again but good thing is that you can now play๐Ÿ‘

#

๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ

#

So when you delete the game it resets???

#

No your account and all inventory in it does not reset just customized controls reset

timid bone
#

Question. Is there any plans on making an australian pubg mobile server? Currently suffering from 120-180ms ping and its affecting gameplay

#

@night cloak cant you reload saved control layouts from the customise control menu?

night cloak
#

Umm idk

timid bone
#

I have 2 layouts saved on my ipad that i managed to transfer to my new xs max when i installed the game there.

night cloak
#

Oh okay this is helpful ๐Ÿ‘

timid bone
#

But you have to save them under a different name than the default iirc

hushed ravine
#

Is tht benz 7.62 gun coming this 9.0 update

#

7.62 ammo*

wicked timber
#

@hushed ravine nope

#

@hushed ravine Night Mode, More Bugs, FPP Driving, More Bugs

zinc viper
#

Whats that configurator do

vocal minnow
#

Can you elaborate? @zinc viper

weary bridge
old stream
#

@night cloak start game using wifi

hushed ravine
#

It is see power bangs vid @wicked timber

#

He was using it

bronze lodge
#

Will they fix the merit issue in 0.9.0 update

#

Its been a month...im still at merit 40

#

๐Ÿ˜”

night cloak
#

Maybe...

bronze lodge
#

Maybe๐Ÿ™„

#

๐Ÿ˜Ÿ

gloomy mountain
#

Game is stuck on home screen

night cloak
#

Try repairing the game or clearing app data if it didn't worked reinstall it should fix that problem @gloomy mountain

spice hearth
#

French sorry

Bonjour, je souhaite crรฉer ma Team et je voulais savoir comment pouvais je mettre ma pub dans clan recruiting.

#

@woven atlas

woven atlas
#

@spice hearth dm me your clan recruitment post in English

spice hearth
#

No, it's not for now, when I create my team, I send it to you

woven atlas
#

Ok

shut ridge
#

I got banned 10 years for using gfx tool.
How cruel is pubg?
Can anybody solve this problem.

wise iris
#

how can i install pubgm beta in emulator

#

i see some gameplay of emulator

#

of beta

sly moon
#

@shut ridge you cannot get unbanned

#

we've already announced many times that using gfx will get you banned

shut ridge
#

But 10 year is not too much only for gfx tool?

wise iris
#

pls tell anyone

shut ridge
#

No i don't received any announcements!

sly moon
wise iris
#

k

woven atlas
#

We announced here many times

storm flumeBOT
#

Please read this channel's pinned messages for further information, @shut ridge:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
vital sluice
#

Regarding gfx and account ban ^

pearl dew
#

Ok

shut ridge
#

But atleast pubg team should have to alert me one time.but they didn't not give me any notice.i had purchased royal pass 2 times .my fault is that i just use 1 time gfx tool because i didn't read the rule.ok pubg no problem.

spring void
#

@shut ridge use the file claim button if you think it was unjustified reporting here will not affect anything

sly moon
#

@umbral breach have you tried repairing the client?

night cloak
#

How do you get rid of lag when shooting?

#

I need the answer

#

Please

tidal warren
#

@umbral breach please, make sure to report it via the in-game customer service or the in-game report button.

#

@night cloak there are many factors that could lead to high latency. Lately, the issue seems to be with the servers themselves; therefore, this is most likely a problem which cannot be completely fixed from the user's side.

night cloak
#

@tidal warren are you talking about ping?

tidal warren
#

Well, ping always influences the gameplay and can cause lag.

undone birch
#

I used GFX tool once why they didnt ban me?

night cloak
#

My ping is 20-90

tidal warren
#

@undone birch you would have to use it for a longer period of time.

night cloak
#

@undone birch if a developer or moderator notices suspicious acticity then you will get banned.

undone birch
#

:o

night cloak
#

Why is it illegal to use GFX Tool?

tidal warren
#

The usage of GFX tools is against their terms of service as well as the End User License Agreement.

#

Adjusting the in-game files in any way is strictly prohibited.

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

night cloak
#

Does it cause lag?

woven atlas
#

Nope but it bans your account

tidal warren
#

I do not use GFX; therefore, would not know if it causes lag.

night cloak
#

I used it once

woven atlas
#

Well stop using it

night cloak
#

But i didn't know that it was considered illegal.

tidal warren
#

Again, doubt that GFX is what is causing the lag especially if you used it once.

night cloak
#

So it's GFX Tool that caused shoot lag?

woven atlas
#

Probably . It messed up

tidal warren
#

Also, the ping still could be an issue, there could be network jams that do not get picked up on, so it might seem your ping is fine but in reality it isn't.

night cloak
#

@tidal warren So basically it's false?

undone birch
#

I repaired the game and it made all my controls set to default >:(

woven atlas
#

Yes repair sets the game controls to default

night cloak
#

Do i need to repair PUBG Mobile to get the files, settings back to what they were?

tidal warren
#

@night cloak as I said, don't use the GFX tools, if you set your FPS to extreme and your device is not good enough to run it, of course there will be some frame drops.

night cloak
#

@tidal warren Thank you.

#

I did set to extreme and there was a huge difference.

undone birch
#

Wait if I use game booster will I get ban?

sacred crater
#

Okay I've been trying to read through all the boards and cannot seem to find a fix to the issue of it not letting me sign in. I'm linked via Facebook and it keeps telling me link failed. Any suggestions?

night cloak
#

@undone birch No, game booster will speed up your performance.

tidal warren
#

Just change up the graphics configuration in the settings. That should reset it. @night cloak

woven atlas
#

Game booster doesn't ban you but according to me it's gonna lag more . At least for me

tidal warren
#

Also, definitely uninstall the GFX tools.

night cloak
#

Graphics configuration??

tidal warren
#

@sacred crater is your FB account active?

woven atlas
#

@tidal warrenjust clear data of pubgm and relogin and uninstall gfx tools that's it

undone birch
#

Where is pubg????

tidal warren
#

Either way is fine.

#

@undone birch what country are you from?

undone birch
#

Vietnam

tidal warren
#

@night cloak in-game settings.

woven atlas
#

Whats your device ? @undone birch

sacred crater
#

Yes it is active. I logged out of pubg on the previous version and even deleted it and the new version keeps giving me that error

undone birch
#

Some ppl said Tencent removed it because many ppl in Vietnam uses hack and chear :/

civic merlin
#

currently pubg mobile official e-sports are banning tablets including iPad. will future esports also ban tablets or its only for current tourney?? @woven atlas @tidal warren

undone birch
#

Cheat*

tidal warren
#

@undone birch yes, for some reason the PUBGM seems to have disappeared off of the Vietnamese Google Play Store, the Team is aware of this.

woven atlas
#

Yep .they are aware of it

undone birch
#

Wth!! I just uninstall pubg???

tidal warren
#

Nothing was stated that the removal was due to "hacks".

#

@undone birch if you have the app, you can keep using it.

woven atlas
#

Well you can install pubg from their official website @undone birch

undone birch
#

;-; I hate my own country

civic merlin
#

im wondering if i can get my answers about tablets

tidal warren
#

@civic merlin where did you get that information? Mostly emulator players are never allowed in competitions.

civic merlin
#

i dont mean computers but ipads

tidal warren
#

Nothing has ever been mentioned about iPads and tablets.

#

@civic merlin I am asking, where did you get that information? Any sources?

civic merlin
#

well in Korean official e-sports, they re banning tablets

#

lots of users are frustrated with this

#

they allow all the personal mobile devices but tablets

tidal warren
#

Well, PUBGM itself cannot do anything about this, since it is up to the organizers of events. @civic merlin

#

Up to them to decide and set the rules.

civic merlin
#

okay.. so will future e sports be banning ipads??

#

i mean official by pubg mobile

tidal warren
#

You would have to ask specifically those who are organizing the event in Korea. No info of such decision has gotten to us. I personally doubt that tablets are going to get banned. @civic merlin

civic merlin
#

okay thanks..

tidal warren
#

There isn't an official announcement that tablets are banned from competitions.

#

No problem.

civic merlin
#

its KT 5G street challenge which is banning tablets. and it is official and biggest tourney for pubg mobile

#

im pretty aware that star challenge are also limiting the device to GN9 or some OPPO device

sacred crater
#

Okay I've been trying to read through all the boards and cannot seem to find a fix to the issue of it not letting me sign in. I'm linked via Facebook and it keeps telling me link failed. Any suggestions? Yes @kitkat my FB is active. I've installed new beta twice and tried the repair option to no avail. It lets me in as a guest but not under my profile.

tidal warren
#

I see. I will ask about this. @civic merlin

#

@sacred crater oh, the 090 beta does not support social media log ins, you will have to log in via the guest option. Also, for future reference, questions involving the beta, please use #500002622091165716. Thank you.

sacred crater
#

Oooh, thank you! And I thought I was, sorry.

civic merlin
#

@tidal warren it would be greatful if i can get some better answers if you get to know something more by tagging or dm

brisk wigeon
#

@tidal warren I downloaded the apk and configurator from top most link and downloading the obb from last second link in beta version...will it work?

tidal warren
#

Yes, the OBB file is all the same.

#

As long as you have downloaded it.

brisk wigeon
#

Ok thnx

tidal warren
#

That is fine. blobthumbsup

brisk wigeon
#

How to get purple color?

undone birch
#

How can messure my FPS?

tidal warren
#

You would have to use another app from the store, there is no way to turn this option on in the game settings. @undone birch

undone birch
#

@brisk wigeon I think you have to be a staff member to get color names.

#

@tidal warren Then I will get ban?

#

Third party app?

pearl dew
#

@undone birch you will get banned

#

Insta

tidal warren
#

Just use the recommended settings, knowing the FPS isn't crucial. @undone birch

undone birch
#

Ok

lean nest
#

Hello, a mate of mine has the game on his iPad, but for some reason cant log in. The game starts up and freezes at the Developers screen before he can report. What can he do to log in?

tidal warren
#

Are you referring to the 085 version or are you talking about the 090 beta? @lean nest

lean nest
#

He doesnโ€™t have the Beta, just the 085 version from the app store.

tidal warren
#

Sadly, on iOS there is not much that can be done. The only option is to reinstall. @lean nest

lean nest
#

Will he be losing his Elite status when reinstalling the game and so forth? Thats the main issue we have. For we paid to get Elite but scared of losing all progress.

tidal warren
#

Nope, if they have the account connected to another social media account there should not be an issue. @lean nest

woven atlas
#

Elite pass will not be lost

solid cosmos
tidal warren
#

@solid cosmos hello, what device are you on?

lean nest
#

Thanks for the assistance.

storm flumeBOT
#

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

woven atlas
#

@solid cosmos ^^^

solid cosmos
#

Is it because I haven't download a map

woven atlas
#

If you dint download the map you wouldn't even be able to enter the match

covert whale
young eagle
#

Yes

tidal warren
#

Please, report it via the in-game report button or the customer service. @covert whale

young eagle
#

after wining, ios users can dance.. android users cant

covert whale
#

Ok @tidal warren

chilly stump
#

any stuff I want to ban this person

storm flumeBOT
#

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

sleek plinth
#

@chilly stump weโ€™re sorry about why you want him to get banned, but this isnโ€™t our job to do that.

If you do encounter hackers just report them after the player killed you.

wraith brook
#

@chilly stump Sorry to say but you need a strong reason against him . If you got it then you can report him via in built Report option .

quartz tide
#

Facing lots of lag and ping issue

#

I already lost ranks because of this reasons I already reported nothing appen.....โ˜น

undone birch
#

What kind of device are you using? @quartz tide

#

You should restart your device, delete all of your background apps (not PUBG mobile), some people say you should repair the game for better performance. @quartz tide

#

If you still get ping issue then you can try to reset your wifi or it maybe your phone connection. @quartz tide

night cloak
#

Can anyone tell me the logic with the points ?

#

Rang 3 +8 rang 7 +12 ?

woven atlas
#

Points depends on your survival, reviving, and kills @night cloak

night cloak
#

touch on Update?

quasi blaze
#

What new in this update?

#

what's*

night cloak
#

I didn't got any update message box tho

tidal warren
#

That is still the 085 update. @quasi blaze

#

Seems like your update is stuck in an infinite loop.

#

This happens to some devices.

quasi blaze
#

@tidal warren I downloaded 0.8.5 again?

tidal warren
#

@quasi blaze yes.

quasi blaze
#

๐Ÿ˜…

tidal warren
#

Every single time you exit out of the app and load it up again, some devices download the update again.

#

Same applies when repairing the client.

#

There is no way to prevent this atm.

fading lily
#

Do not work the links of the beta

vocal minnow
#

@fading lily All of them?

fading lily
#

@vocal minnow yes

earnest jacinth
#

l need help

young anchor
#

LISTEN support

#

What are the chances of getting a night mode game

#

PROBABLY 1 in a million

#

what tf is the reason of adding it

earnest jacinth
#

My phone general Mobile GM 5 plus

#

out of play

#

Help

young anchor
#

@earnest jacinth yaa

#

Dude it is a very old device

earnest jacinth
#

Is there a solution ?????

young anchor
#

Same problem with me

#

Only one solution

#

Buy a new phone

earnest jacinth
#

thanks

gleaming abyss
#

@young anchor do you leave the game after starting it

#

Cuz night comes after 1st zone

amber sparrow
#

But you can confirm at start whether it is night mode or not @gleaming abyss

gleaming abyss
#

Ik

#

But everyone cant distinguish that

amber sparrow
#

There is also something written in chinese at bottom right corner

#

Just like it is written in arcade

gleaming abyss
#

Oh i didnt notice that

vocal minnow
#

You can watch 7WG video on night mode, he explains a lot of stuff about night mode. @young anchor

#

@earnest jacinth What's the specifications?

#

@fading lily Have you tried configuration?

gleaming abyss
#

@vocal minnow thats a really old phone he has

vocal minnow
#

@gleaming abyss It doesn't meet the minimum requirements?

gleaming abyss
#

Nonono

#

I just checked and it does meet requierments

rapid dove
#

Rlly

#

Number 2 is out of the map lol

gleaming abyss
#

Octacore 3gb ram @vocal minnow

rapid dove
#

But screen shows 98m

fading lily
#

What configuration? @vocal minnow

vocal minnow
gleaming abyss
#

But chipset is pretty outdated snapdragon 617 thats why it wont play the game

clear ocean
#

if someone's account gets banned due to use of 3rd party software such as gfx tool ir octopus there's a way to get unbanned or not as i think the ban us permanent

rapid dove
#

Its a 30d ban

fading lily
#

@vocal minnow ok

#

@vocal minnow Does not open the page

clear ocean
#

@rapid dove sure?

vocal minnow
#

@clear ocean You will recieve a time limit when you open the game right?

#

It can be 3 from 30d - 10years. @clear ocean

#

@gleaming abyss He might be able to play on low, tbh idk.

clear ocean
#

i am not the one who's banned its my friend who was using octopus to use controller

#

and he said its just saying ur banned because of using 3 rd party software

#

he said his account is banned for 10 years

#

any wayout to get his account back as we all know 10 year ban us just impractical if there's way to get his ban down to 30 days

woven atlas
#

@clear oceanyes recently octopus users are getting banned

#

But banned accounts cannot be unbanned until the ban term is completed

gleaming abyss
#

I play on low with 4gb ram snapdragon 815 lol

twin oyster
#

i cannot download beta obb file

clear ocean
#

@woven atlas so u mean his account has been banned for 10 years and nothing can be done and rather than that u think that anyone will play this game for next 10 years

woven atlas
#

Well you can't do a thing maybe you can click on file and appeal for your ban

undone birch
#

Why my game has a lot of straircase more than usual?

#

My vision is limited too

#

You can see it by looking at the house's roof